[Federal Register Volume 80, Number 19 (Thursday, January 29, 2015)]
[Notices]
[Pages 4934-4935]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2015-01685]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Submission for OMB Review; 30-Day Comment Request Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery (NIH)

SUMMARY: Under the provisions of Section 3507(a)(1)(D) of the Paperwork 
Reduction Act of 1995, the National Institutes of Health (NIH) has 
submitted to the Office of Management and Budget (OMB) a request for 
review and approval of the information collection listed below. This 
proposed information collection was previously published in the Federal 
Register on November 21, 2014, volume #79, page 69500 and allowed 60 
days for public comment. No public comments were received. The purpose 
of this notice is to allow an additional 30 days for public comment. 
The NIH may not conduct or sponsor, and the respondent is not required 
to respond to, an information collection that has been extended, 
revised, or implemented on or after October 1, 1995, unless it displays 
a currently valid OMB control number.
    Direct Comments to OMB: Written comments and/or suggestions 
regarding the item(s) contained in this notice, especially regarding 
the estimated public burden and associated response time, should be 
directed to the: Office of Management and Budget, Office of Regulatory 
Affairs, <a href="/cdn-cgi/l/email-protection#27686e7566785452454a4e54544e484967484a450942485709404851"><span class="__cf_email__" data-cfemail="bcf3f5eefde3cfc9ded1d5cfcfd5d3d2fcd3d1de92d9d3cc92dbd3ca">[email protected]</span></a> or by fax to 202-395-6974, 
Attention: NIH Desk Officer.
    Comment Due Date: Comments regarding this information collection 
are best assured of having their full effect if received within 30 days 
of the date of this publication.

FOR FURTHER INFORMATION CONTACT: To obtain a copy of the data 
collection plans and instruments, submit comments in writing, or 
request more information on the proposed project, contact: Ms. Mikia P. 
Currie, Program Analyst, Office of Policy for Extramural Research 
Administration, 6705 Rockledge Drive, Suite 350, Bethesda, Maryland 
20892, or call a non-toll-free number 301-435-0941 or Email your 
request, including your address to <a href="/cdn-cgi/l/email-protection#15766067677c70785578747c793b7b7c7d3b727a63"><span class="__cf_email__" data-cfemail="107365626279757d507d71797c3e7e79783e777f66">[email protected]</span></a>. Formal 
requests for additional plans and instruments must be requested in 
writing.
    Proposed Collection: Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery (NIH), 0925-0648, 
Expiration Date 1/31/2015, EXTENSION, National Institutes of Health 
(NIH), Office of the Director (OD).
    Need and Use of Information Collection: There are no changes being 
requested for this submission. The information collection activity will 
garner qualitative customer and stakeholder feedback in an efficient, 
timely manner, in accordance with the Administration's commitment to 
improving service delivery. This generic will provide information about 
the NIH Institutes and Centers customer or stakeholder perceptions, 
experiences and expectations, provide an early warning of issues with 
service, or focus attention on areas where communication, training, or 
changes in operations might improve delivery of products or services. 
It will also allow feedback to contribute directly to the improvement 
of program management. Feedback collected under this generic clearance 
will provide useful information but it will not yield data that can be 
generalized to the overall population.
    OMB approval is requested for 3 years. There are no costs to 
respondents other than their time. The total estimated burden hours are 
49,358.

Estimated Annualized Burden Hours

                                        Estimated Annual Reporting Burden
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                                                                      Annual
               Type of collection                    Number of     frequency per     Hours per     Total annual
                                                    respondents      response        response      burden hours
----------------------------------------------------------------------------------------------------------------
Customer Satisfaction Surveys...................           1,000               1           30/60             500
In-Depth Interviews (IDIs) or Small Discussion             1,000               1           90/60           1,500
 Groups.........................................
Focus Groups....................................           1,000               1           90/60           1,500
Usability and Pilot Testing.....................         150,000               1            5/60          12,525
Conference/Training--Pre and Post Surveys.......         100,000               2           10/60          33,333
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[[Page 4935]]

    Dated: January 22, 2015.
Lawrence A. Tabak,
Principal Deputy Director, National Institutes of Health.
[FR Doc. 2015-01685 Filed 1-28-15; 8:45 am]
BILLING CODE 4140-01-P


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