U.S. Department 

of Transportation 

Federal Aviation 

Administration 

December 12, 2013 

Southwest Region 

Arkansas, Louisiana, 

New Mexico, Oklahoma 

Texas 

CERTIFIED MAIL- RETURN RECEIPT REQUESTED 

Office of Regional Counsel 

2601 Meacham Blvd., Rm. 663 

Fort Worth, TX 76137 

(817) 222-5099 

(817) 222-5945/5092 FAX 

. '-.. ,.,. 

Federal Aviation Administration ·· D. 

800 Independence Avenue, SW 

Washington, DC 20591 

Attn: Hearing Docket Clerk, AGC-430 

Wilbur Wright Building, Suite 2W1 000 

In the Matter of Mesa Airlines > F ~A 20 1 ~ ~ 0 8 4 (.p 

Docket No. CP- To Be Assigned 

Case No. 2011 SW070030 

Dear Sir or Madam: 

Enclosed are the original and one copy of the complaint in the above-referenced 

proceeding. 

The Complainant requests that the hearing in this matter be held in the Fort Worth or 

Arlington, Texas area, and expects that the hearing will last one (1) day. 

Please serve me with all documents in this matter. 

Annjenet Chennault, ASW-7E3 

Federal Aviation Administration 

Southwest Region 

2601 Meacham Blvd., Room 663 

Fort Worth, TX 76137 

ERIC E. ANDERSON 

Regional Counsel 

Southwest Region 

By: \ SJ.-t,_-- I 

~p I ~<AcL 

~ . J Ann)enet Chennault 

"\\.~ Attorney 

I Safety Enforcement Branch 

.J Phone: (817) 222-5071 

FAX: (817) 222-5945 or 5092 

Enclosure 
In the Matter of: 

U.S. DEPARTMENT OF TRANSPORTATION 

FEDERAL AVIATION ADMINISTRATION 

FAA Case No. 2011 SW070030 

MESA AIRLINES, INC. 

FAA Docket CP No.- To Be Assigned 

Judge: To Be Assi.9ned 

~~~~~~~~~~~__j \= Af\ :Z...Olo • D~ \..\ <.n 

COMPLAINT 

The Complainant files its complaint, under Rule 208 of the Rules of Practice in 

FAA Civil Penalty Actions, 14 CFR §13.208, and states the following: 

I. 

Respondent Mesa Airlines, Inc. herein after referred to as (Mesa) was advised 

through a Notice of Proposed Civil Penalty that the FAA proposed to assess a civil 

penalty in the amount of $10,375.00. On December 6, 2013, Respondent submitted a 

written request for a hearing. 

II. 

1. Mesa Airlines Inc., (Mesa), holds Air Carrier Operating Certificate No. 

MASA036A and Operations Specifications issued pursuant to Part 121 of 

the Federal Aviation Regulations (FAR), authorizing it to engage in 

scheduled air transportation. 

2. On or about July 7, 2011, FAA personnel performed an Air Transportation 

Oversight System (ATOS), inspection of Mesa Airlines at the Lambert -St. 

Louis International Airport (STL), St. Louis, Missouri. 

3. The inspection revealed that Mesa ground station personnel did not have 

access to the on line Mesa Airlines manuals. When asked to produce a 

copy of the manuals, they were unable to do so because the internet 

password had expired. 

4. Mesa Airlines Station Operations Manual, Revision 16, page 1.4, paragraph 

2, states that each station must maintain current Mesa airlines, Inc., manuals 

as well as manuals pertaining to the codeshare partner's procedures where 

applicable. Manuals must be available to all affected employees during all 

hours of operation. These manuals may be maintained in paper or 

electronic form. 
5. Mesa Airlines violated the following Federal Aviation Regulations: 

a. Section 121.137(a)(1), which provides that each certificate holder 

shall furnish copies of the manual required by Section 121.133 (and 

the changes and additions thereto) or appropriate parts of the manual 

to its appropriate ground operations and maintenance personnel. 

Ill. 

1. Under 49 U.S.C. §46301, Mesa is subject to a civil penalty for each of the 

violations alleged. The maximum penalty per violation is $25,000.00. 

2. Under the facts and circumstances of this case, a civil penalty of 

$10,375.00 is appropriate. 

Complainant respectfully requests that the administrative law judge enter an 

order that Respondent Mesa Airlines, Inc. be assessed a civil penalty in the amount of 

$10,375.00. 

Submitted this 1ih day of December 2013. 

ERIC E. ANDERSON 

Regional Counsel 

Southwest Region 

!

/) i /) f 'j 

By: \ < .._,__..,.__ I·~ \ ,,L.,c.-<..L 

-~ ~nnjenet Chennault 

\~ Attorney 

Safety Enforcement Branch 

Phone: (817) 222-5071 

FAX: (817) 222-5945 or 5092 

e-mail: Annjenet. Chennault@faa. qov 
CERTIFICATE OF SERVICE 

I certify that the foregoing Complaint, an original and one copy has been mailed 

this date by Certified Mail, Return Receipt Requested, to: 

Federal Aviation Administration 

800 Independence Avenue, SVV 

VVashington, DC 20591 

Attn: Hearing Docket Clerk, AGC-430 

VVilbur VVright Building, Suite 2VV1 000 

TEL: (202) 385-8229 

FAX: (202) 493-5142 

and by Certified Mail, Return Receipt Requested to: 

Mr. Christopher Pappaioanou 

Vice President & General Counsel 

Mesa Airlines, Inc. 

410 North 44th Street, Suite 700 

Phoenix, AZ 85008 

TEL: (602) 685-4000 

FAX: (602) 685-4350 

Syl a C. Twa, Paralegal Specialist 

Fe eral Aviation Administration 

Office of the Regional Counsel 

Southwest Region 

Date: December 12. 2013