Amendment Number Six to the Amended and Restated Credit Agreement



 Exhibit 10.20 
 AMENDMENT NUMBER SIX 
 TO AMENDED AND RESTATED CREDIT AGREEMENT

 This Amendment Number Six to Amended and Restated Credit Agreement (this “Amendment”) is entered into as of
January 18, 2011, by and among SERVICESOURCE INTERNATIONAL, LLC, a Delaware limited liability company (“Borrower”), WELLS FARGO CAPITAL FINANCE, LLC (formerly known as Wells Fargo Foothill, LLC), as administrative agent
(“Agent”), and the Lenders whose signatures appear on the signature pages hereof, in connection with that certain Amended and Restated Credit Agreement dated as of April 29, 2008, by and among Borrower, Agent and the Lenders (as
amended, restated, extended, renewed, replaced or otherwise modified from time to time, the “Credit Agreement”), with respect to the following: 
 RECITALS 
 A. Borrower has requested that the Lender Group agree to
an amendment of the Credit Agreement; and 
 B. The Lender Group is willing to amend the Credit Agreement as set forth herein.

 NOW, THEREFORE, Borrower and the Lender Group hereby amend the Credit Agreement as follows: 

1. DEFINITIONS. All initially capitalized terms used in this Amendment (including in the preamble and recitals)
shall have the meanings ascribed to such terms in the Credit Agreement unless specifically defined herein. 
 2.
AMENDMENT. 
 (a) Section 2.1(a) of the Credit Agreement is hereby amended and restated in its entirety to read
as follows: 
 (a) Subject to the terms and conditions of this Agreement, and during the term of this Agreement,
each Lender with a Revolver Commitment agrees (severally, not jointly or jointly and severally) to make advances (“Advances”) to Borrower in an amount at any one time outstanding not to exceed such Lender’s Pro Rata Share of an
amount equal to the lesser of (i) the Maximum Revolver Amount less the Letter of Credit Usage at such time less $2,500,000, and (ii) the Credit Amount at such time less the Letter of Credit Usage at such time
less the principal balance of the Term Loan at such time less $2,500,000. 
 3. REPRESENTATIONS AND
WARRANTIES. Borrower hereby affirms to the Lender Group that all of Borrower’s representations and warranties set forth in the Credit Agreement are true, complete and accurate in all material respects as of the date hereof (except to
the extent such representations and warranties relate solely to an earlier date). 
 4. NO DEFAULTS OR EVENTS OF
DEFAULT. Borrower hereby affirms to the Lender Group that no Default or Event of Default has occurred and is continuing as of the date hereof. 
 5. CONDITIONS PRECEDENT. The effectiveness of this Amendment is expressly conditioned upon receipt by Agent of: 

(a) this Amendment duly executed by Borrower and the Required Lenders; 







 (b) an Acknowledgement of Guarantor duly executed by ServiceSource Inc. in the form attached
hereto; and 
 (c) such other documents, and completion of such other matters, as Agent may reasonably deem necessary or
appropriate. 
 6. COSTS AND EXPENSES. Borrower shall pay to Agent all of Agent’s out-of-pocket costs and
expenses (including, without limitation, the fees and expenses of its counsel, search fees, filing and recording fees, documentation fees, and other fees) arising in connection with the preparation, execution, and delivery of this Amendment and all
related documents. 
 7. LIMITED EFFECT. In the event of a conflict between the terms and provisions of
this Amendment and the terms and provisions of the Credit Agreement, the terms and provisions of this Amendment shall govern. In all other respects, the Credit Agreement, as amended and supplemented hereby, shall remain in full force and effect.

 8. REPRESENTATIONS. Borrower represents and warrants to the Lender Group that (i) this Amendment
has been duly authorized by its board of directors (or equivalent governing body), (ii) no consents are necessary from any third person for the execution, delivery or performance of this Amendment which have not already been obtained and a copy
thereof delivered to Agent, and (iii) this Amendment constitutes its legal, valid and binding obligation enforceable against it in accordance with its terms, except to the extent that the enforceability thereof against it may be limited by
bankruptcy, insolvency, fraudulent conveyance, reorganization, moratorium or similar laws affecting the enforceability of creditors’ rights generally or by equitable principles of general application (whether considered in an action at law or
in equity). 
 9. GOVERNING LAW. This Amendment shall be governed by and construed in accordance with the
internal laws of the State of California, without regard to principles of conflicts of law. 
 10. MULTIPLE COUNTERPARTS;
EFFECTIVENESS. This Amendment may be executed in multiple counterparts, each of which constitute an original, but all of which taken together shall constitute but one agreement. It shall not be necessary in making proof of this Amendment to
produce or account for more than one counterpart signed by the party to be charged. 
 11. ELECTRONIC DELIVERY.
Delivery of an executed counterpart of this Amendment by facsimile or other electronic transmission shall be no less effective than delivery of a manually executed counterpart. 

12. BINDING AGREEMENT. It is understood and agreed that this Amendment shall be binding upon and shall inure to the benefit
of the Lender Group and Borrower, and their respective successors and assigns. 
 13. ENTIRE AGREEMENT. This
Amendment represents the entire agreement and understanding concerning the subject matter hereof between the parties hereto, and supersedes all other prior agreements, understandings, negotiations and discussions concerning the subject matter
hereof, whether oral or written. 
 [Signature Pages to Follow] 

  
 -2-









 IN WITNESS WHEREOF, the parties hereto have executed this Amendment as of the date first set
forth above. 
  

			
	 SERVICESOURCE INTERNATIONAL, LLC,

	 as Borrower

		
	By:	 	 /s/ David Oppenheimer

	Name:	 	 David Oppenheimer

	Title:	 	 CFO




  
 S-1









 
			
	 WELLS FARGO CAPITAL FINANCE, LLC,

	 as Agent and as a Lender

		
	By:	 	 /s/ Michael Ganann

	Name:	 	 Michael Ganann

	Title:	 	 Vice President




 

			
	 COMERICA BANK,

	 as a Lender

		
	By:	 	 /s/ Kim Crosslin

	Name:	 	 Kim Crosslin

	Title:	 	 V.P.




 

			
	 KEYBANK NATIONAL ASSOCIATION,

	 as a Lender

		
	By:	 	  

	Name:	 	  

	Title:	 	  




  
 S-2