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                                                                   EXHIBIT 10.14

                                                                  EXECUTION COPY

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                       SUBORDINATED BRIDGE LOAN AGREEMENT

                                  BY AND AMONG

                     DALEEN TECHNOLOGIES, INC., AS BORROWER

                                       AND

                            BEHRMAN CAPITAL II, L.P.

                                       AND

                      STRATEGIC ENTREPRENEUR FUND II, L.P.,

                                   AS LENDERS

                             DATED AS OF MAY 7, 2004

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                                TABLE OF CONTENTS

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1.       The Transaction........................................................................      1
         1.1.     Issuance of Notes.............................................................      1
         1.2.     Note Terms....................................................................      1
         1.3.     Warrants......................................................................      2

2.       Closing................................................................................      3

3.       Use of Proceeds........................................................................      3

4.       Future Issuances of Preferred Stock....................................................      4

5.       Representations and Warranties of the Borrower.........................................      4
         5.1.     Organization..................................................................      4
         5.2.     Power and Authority...........................................................      4
         5.3.     Capitalization................................................................      4
         5.4.     SEC Filings...................................................................      4
         5.5.     Financial Statements..........................................................      5
         5.6.     No Directed Selling Efforts or General Solicitation...........................      5
         5.7.     Brokers.......................................................................      5

6.       Representations and Warranties of the Lenders..........................................      5
         6.1.     Investment Representations....................................................      5
         6.2.     Organization; Authority; Enforceability.......................................      5

7.       Conditions to Closing..................................................................      6
         7.1.     Conditions to Each Lender's Obligations.......................................      6
         7.2.     Conditions to Borrower's Obligations..........................................      6

8.       Post-Closing Covenants of the Borrower.................................................      7
         8.1.     No Conflicting Agreements.....................................................      7
         8.2.     Compliance with Laws..........................................................      7

9.       Survival of Representations, Warranties and Covenants; Indemnification.................      7
         9.1.     Survival......................................................................      7
         9.2.     Indemnification...............................................................      7

10.      Miscellaneous..........................................................................      8
         10.1.    Definitions...................................................................      8
</TABLE>

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<TABLE>
<S>                                                                                                  <C>

         10.2.    Construction..................................................................      8
         10.3.    Entire Agreement; No Third-Party Beneficiaries................................      8
         10.4.    Notices.......................................................................      8
         10.5.    Amendment.....................................................................      9
         10.6.    Counterparts..................................................................      9
         10.7.    Governing Law; Severability...................................................      9
         10.8.    Assignment....................................................................      9
         10.9.    Waiver of Jury Trial..........................................................      9
         10.10.   Submission to Jurisdiction....................................................     10
         10.11.   Certain Understandings........................................................     10
         10.12.   Attorneys' Fees...............................................................     10
</TABLE>

                                    EXHIBITS

Exhibit A         Promissory Note
Exhibit B         Form of Compliance Certificate
Exhibit C         Form of Subordination Agreement

TABLE OF SCHEDULES

Schedule 5.2              Power and Authority
Schedule 5.3              Capitalization

<PAGE>

                       SUBORDINATED BRIDGE LOAN AGREEMENT

                               AS OF MAY 7, 2004

      The parties to this SUBORDINATED BRIDGE LOAN AGREEMENT (this "Agreement")
are DALEEN TECHNOLOGIES, INC., a Delaware corporation (the "Borrower"), and
Behrman Capital II, L.P., a Delaware limited partnership ("Behrman") and
Strategic Entrepreneur Fund II, L.P., a Delaware limited partnership ("SEF")
(each of Behrman and SEF, a "Lender" and, collectively, the "Lenders").

      The Borrower is seeking to obtain a loan from the Lenders for the purposes
described in Section 3 hereof. The Borrower wishes to issue to the Lenders
Revolving Promissory Notes in substantially the form attached hereto as Exhibit
A (each, a "Note" and, collectively, the "Notes") in an aggregate principal
amount of up to $5.1 million, and each Lender wishes to hold its Note, all on
the terms and subject to the conditions set forth in this Agreement.

      Accordingly, in consideration of the representations, warranties,
covenants and agreements contained in this Agreement, the parties, intending to
be legally bound, agree as follows:

      1.    The Transaction.

            1.1.  Issuance of Notes. (a) Subject to the other provisions of this
Agreement, the Borrower shall issue to the Lenders the Notes in the aggregate
maximum principal amount of $5.1 million, with the maximum principal amount of
each Lender's Note to be as set forth beneath their respective signature to this
Agreement. An initial draw of $1,600,000 shall be funded by wire transfer of
immediately available funds to Borrower at closing (the "Initial Closing"),
which shall occur on the Initial Closing Date (as hereinafter defined).
Additional loans under this Agreement and the Note, the principal amounts of
which shall aggregate with the then outstanding principal amount to not more
than the aggregate maximum principal amount of the Notes, shall be made within
two business days of delivery of written notice by Daleen of a request for
funding of the same, accompanied by a certificate executed by an authorized
officer of Daleen in the form of Exhibit B hereto, provided that such further
drawings shall be in increments of not less than $100,000, and, provided
further, that no such additional loan may be drawn hereunder in the absence of
such a certificate. Such notice shall specify the purposes for which Borrower
proposes to use the proceeds of such funds. To the extent such purposes are
other than those stated in clause (a) of Section 3 of this Agreement, then, in
addition to any other conditions and requirements that must be satisfied prior
to the funding of such loan, the funding of such loan shall also be subject to
the prior written consent of the Lenders. No additional loans may be drawn under
this Agreement or the Note on or after May 25, 2005. The Lenders may, by written
notice delivered to the Borrower, require the Borrower to draw the maximum
permitted principal amount under this Agreement on or up to two business days
prior to the scheduled Effective Time under the Agreement and Plan of Merger and
Share Exchange, of even date herewith, by and among the Borrower, Daleen
Holdings, Inc., Parallel Acquisition, Inc., and the Lenders.

            1.2.  Note Terms.

            (a)   Each Note issued shall be a non-negotiable promissory note.

<PAGE>

            (b)   Each Note shall be payable on such further terms and
conditions as are set forth on Exhibit A attached hereto. A Note may not be
assigned by a Lender without the prior written consent of the Borrower.

            (c)   Each Note is acknowledged to be subject to a Note Purchase
Agreement, of even date herewith, by and among the Lenders and Daleen Holdings,
Inc., a Delaware corporation (the "Note Purchase Agreement").

            (d)   Borrower grants to Lenders a continuing security interest in
all presently existing and later acquired assets (whether tangible or
intangible) of the Borrower and its subsidiaries to secure all obligations and
performance of each of Borrower's duties under this Agreement and the Note. Any
security interest will be subordinated to the security interests and other
rights of the Bank and Exim pursuant to the Subordination Agreement, as
described in Section 4 below. The Borrow covenants and agrees to deliver such
security agreements, documents and other instruments as may be reasonably
requested by Lenders in order to give effect to the foregoing security interest.

            1.3.  Release and Covenant Not to Sue. (a) When capitalized in this
Agreement, the following terms shall have the following meanings:

            "Affiliate" shall mean, with respect to persons or any entity or
person, as applicable, that entity's or person's past, present and future
predecessors, successors, assigns, officers, directors and shareholders,
partners, limited partners, agents, employees, attorneys and other
representatives, divisions, subsidiaries, parent corporations and other
affiliates. The term "Affiliate" includes the officers, directors, shareholders,
partners, limited partners and employees of any person or entity qualifying as
an Affiliate under the immediately preceding sentence.

            "Claims" shall mean any claims, counterclaims, cross-claims,
actions, causes of action, rights, disputes, controversies, judgments, debts,
agreements, contracts, covenants, promises, representations, misrepresentations,
allegations, demands, obligations, duties, suits, rights of contribution and
indemnity, liens, expenses, assessments, penalties, charges, injuries, losses,
costs (including, without limitation, attorneys fees and costs incurred),
damages (including, without limitation, compensatory, consequential, bad faith
or punitive damages), sanctions, and liabilities, direct or indirect, of any and
every kind, character, nature and manner whatsoever, in law or in equity, civil
or criminal, administrative or judicial, contract, tort (including, without
limitation, bad faith, fraud and negligence of any kind) or otherwise, whether
now known or unknown, claimed or unclaimed, asserted or unasserted, suspected or
unsuspected, claimed or concealed, discovered or undiscovered, accrued or
unaccrued, anticipated or unanticipated, fixed or contingent, liquidated or
unliquidated, state or federal, under common law, statute or regulation.

            (b)   In consideration for the entry of the Lenders into this
Agreement and for other good and valuable consideration, the receipt and legal
sufficiency of which are hereby acknowledged, and except for Claims arising
under the specific terms of this Agreement, the Borrower and its respective
Affiliates, unconditionally and without reservation, hereby RELEASES, ACQUITS
AND FOREVER DISCHARGES each of the Lenders and its Affiliates, jointly and
severally, from any and all manner of Claims, without regard to the date of
occurrence, which the Borrower or any of its respective Affiliates ever had, now
has, ever may have or claim to have in the future against the Lenders or any of
their Affiliates, for, upon, or by reason of any act, matter, cause or thing
whatsoever from the beginning of time to and including the date of the Initial
Closing, resulting from, based upon, related to or connected with, in any way,
directly or indirectly, the Asset Purchase Agreement, dated as of October 7,
2002, by and among the Borrower, Daleen Solutions, Inc., a Delaware corporation,
and Abiliti Solutions, Inc., a Missouri Corporation (the "Asset Purchase
Agreement").

<PAGE>

            (c)   The releases set forth in paragraph (b) above shall constitute
an accord and satisfaction in substitution of all of the Claims the Borrower and
its Affiliates ever had, now have, ever may have or claim to have in the future
against any Lender or its Affiliates, for, upon, or by reason of any act,
matter, cause or thing whatsoever from the beginning of time to and including
the date of the Initial Closing, arising out of, resulting from, based upon,
related to or connected with, in any way, directly or indirectly, the Asset
Purchase Agreement.

            (d)   Subject to and effective only upon the Initial Closing having
occurred, the Borrower and its Affiliates irrevocably covenant that they shall
not, except as may be necessary to enforce the specific terms of this Agreement,
hereafter commence or cause to be commenced, join in, assist, or in any manner
seek relief through, directly or indirectly, any suit, action, agency or other
proceeding, Claim or demand, counterclaim or cross-claim of any kind or
character whatsoever against each other, for, upon, or by reason of any act,
matter, cause or thing whatsoever from the beginning of time to and including
the date hereof arising out of, resulting from, based upon, related to or
connected with, in any way, directly or indirectly, the Asset Purchase
Agreement.

            A party hereafter violating the covenant not to sue contained in the
immediately preceding paragraph shall indemnify and hold harmless the other
party or parties with respect to the act or acts constituting such violation,
including without limitation by payment of all damages and attorneys' fees and
expenses incurred by the other party or parties in connection with such act or
acts.

            (b)   The Borrower shall promptly execute and deliver to the Escrow
Agent (as such term is defined in the Asset Purchase Agreement, dated as of
October 7, 2002, by and among the Borrower, Daleen Solutions, Inc., a Delaware
corporation, and Abiliti Solutions, Inc., a Missouri Corporation (the "Asset
Purchase Agreement") and its exhibits) all such notices, instructions and
instruments as are necessary to cause the Escrow Agent to release from escrow
all shares of the capital stock of the Borrower and all certificates and
instruments representing any of the foregoing, and to deliver the same to the
Lenders free and clear of all further lien and encumbrance (other than liens and
encumbrances created by the Lenders). The parties agree that such released
shares and warrants shall be deemed by the parties to have an aggregate value as
of the date of such release of $__________, and covenant not to take a position
on any filing or report for tax purposes that is inconsistent with such
valuation without the prior written consent of the other parties, which may be
withheld in their reasonable discretion.

            (c)   This Agreement is entered into for the purpose, inter alia, of
effecting a compromise and settlement of disputed claims and for the purpose of
avoiding litigation, and nothing contained in this Agreement shall constitute or
be deemed an admission of liability or fault on the part of any party hereto,
each of which specifically denies any such liability or fault.

      2.    Closing. The Initial Closing shall take place at the offices of
Kirkpatrick & Lockhart LLP, 599 Lexington Avenue, New York, New York, at 11 a.m.
local time on May 6, 2004, or at such other place or time, or on such other
date, as the Borrower and the Lenders shall agree. At the Initial Closing, the
Borrower shall deliver to the Lenders the Notes, against delivery to the
Borrower of the principal amount thereof. The date and time of the Initial
Closing is hereinafter referred to as the "Initial Closing Date."

      3.    Use of Proceeds. The Borrower shall use the proceeds of the issuance
of the Notes (a) to fund a $1,500,000 working capital facility to be made
available by Daleen to Protek Network Management (UK) Limited, a company
organized under the laws of England and Wales and a wholly owned subsidiary of
Protek Telecommunications Solutions Limited, pursuant to a Working Capital
Facility Agreement of even date herewith (the "Protek Facility") and (b) for
such other purposes as the

<PAGE>


Lenders may approve in writing in their sole discretion, including the funding
of the working capital requirements of the Borrower and its subsidiaries.

      4.    Subordination. The Notes and the indebtedness represented thereby
shall be subordinated to the Borrower's indebtedness to Silicon Valley Bank (the
"Bank") and the United States Export-Import Bank ("Exim") under that certain
Export-Import Bank Loan and Security Agreement, dated February __, 2004, by and
among Borrower and Bank (the "Exim Agreement") and the other agreements and
security agreements referenced therein, pursuant to a Subordination Agreement by
and among the Lenders and the Bank in substantially the form of Exhibit C
hereto.

      5.    Representations and Warranties of the Borrower. Subject to and
except as set forth on any of the Schedules to this Agreement, the Borrower
represents and warrants to each Lender as follows:

            5.1.  Organization. The Borrower is a corporation duly organized,
validly existing and in good standing under the laws of the State of Delaware,
and has the requisite power and authority to own and operate its properties and
to carry on its business as now conducted.

            5.2.  Power and Authority. The Borrower has the requisite power and
authority to enter into this Agreement, and to issue the Notes (collectively,
this Agreement and the Notes are "Transaction Documents") and to perform its
obligations hereunder and thereunder and to consummate the transactions
contemplated hereby and thereby. Except as set forth on Schedule 5.2, the
execution and delivery of the Transaction Documents and the performance by the
Borrower of its obligations thereunder and the consummation of the transactions
contemplated thereby have been duly and validly authorized by all necessary
action on the part of the Borrower. Except as set forth on Schedule 5.2, this
Agreement, and, upon issuance, each Note, is or will be upon issuance a valid
and binding obligation of the Borrower, enforceable against it in accordance
with its terms, subject to bankruptcy, insolvency, fraudulent conveyance and
transfer, reorganization, receivership, moratorium, and other laws affecting the
rights and remedies of creditors generally and to the general principles of
equity. As of the date hereof, the execution, delivery and performance of this
Agreement and each of the other Transaction Documents by the Borrower, and the
consummation of the transactions contemplated hereby and thereby, will not
result in a material breach or material default under any organizational
document, agreement, instrument or other document by which the Borrower is bound
or otherwise violate any instrument, judgment, decree, order, statute, rule or
regulation by which the Borrower is bound.

            5.3.  Capitalization. Schedule 5.3 sets forth (a) the authorized
capital stock of the Borrower on the date hereof; (b) the number of shares of
capital stock issued and outstanding; (c) the number of shares of capital stock
issuable pursuant to the Borrower's stock plans; and (d) the number of shares of
capital stock issuable and reserved for issuance pursuant to the securities
exercisable for, or convertible into or exchangeable for any shares of capital
stock of the Borrower. All of the issued and outstanding shares of the
Borrower's capital stock have been duly authorized, validly issued and
nonassessable.

            5.4.  SEC Filings. The Borrower has made available to the Lenders
through the EDGAR system true, correct and complete copies of the Borrower's
most recent Annual Report on Form 10-K for the fiscal year ended December 31,
2002 (the "10-K") and all other reports filed by the Borrower pursuant to the
Securities Exchange Act of 1934, as amended (the "Exchange Act") since the
filing of the 10-K and prior to the date hereof (collectively, the "SEC
Filings"). At the time of the filing thereof, the SEC Filings complied as to
form in all material respects with the requirements of the Exchange Act and did
not contain any untrue statement of a material fact or omit to state any
material fact necessary in order to make the statements made therein not
misleading.

<PAGE>

            5.5.  Financial Statements. The financial statements included in
each SEC Filing present fairly, in all material respects, the consolidated
financial position of the Borrower as of the dates shown and its consolidated
results of operations and cash flows for the periods shown, and such financial
statements have been prepared in conformity with the United States generally
accepted accounting principles applied on a consistent basis (except as may be
disclosed therein or in the notes thereto, and, in the case of quarterly
financial statements, as permitted by Form 10-Q under the Exchange Act).

            5.6.  No Directed Selling Efforts or General Solicitation. Neither
the Borrower nor any Person acting on its behalf has conducted any general
solicitation or general advertising (as those terms are used in Regulation D
promulgated under the Securities Act of 1933, as amended (the "Securities Act"))
in connection with the offer or sale of the Notes.

            5.7.  Brokers. All negotiations relating to this Agreement and the
transactions contemplated hereby have been carried out without the intervention
of any person on behalf of the Borrower in such manner as to give rise to any
valid claims against the Borrower for any brokerage or finder's commission, fee
or similar compensation.

      6.    Representations and Warranties of the Lenders. Each Lender
hereunder, severally and not jointly, represents and warrants to the Borrower as
follows:

            6.1.  Investment Representations. (a) The Lender understands that
the Notes have not been registered under the Securities Act, or any state or
foreign securities laws, and will be issued to the Lender by reason of specific
exemptions under the provisions thereof that depend in part upon the other
representations and warranties made by the Lender in this Agreement.

            (b)   The Lender understands that the Notes are "restricted
securities" under applicable federal and state securities laws, and that the
Securities Act, the rules of the Securities and Exchange Commission promulgated
thereunder and such state securities laws provide in substance that the Lender
may sell, transfer or otherwise dispose of such Notes only pursuant to an
effective registration statement under the Securities Act and such state
securities laws or an exemption from registration, if available.

            (c)   The Lender is acquiring the Notes for investment only and not
with a view to or in connection with any resale or distribution of any part
thereof in violation of the Securities Act. The Lender has no present intention
of making any sale, assignment, pledge, gift, transfer or other disposition of
its Notes or any interest therein.

            (d)   The Lender has not received, paid or given, directly or
indirectly, any commission or remuneration for or on account of any sale, or the
solicitation of any sale, of the Notes.

            (e)   The Lender is an "accredited investor" as such term is defined
in Rule 501 of Regulation D promulgated under the Securities Act and was not
organized for the specific purpose of acquiring the Notes.

            (f)   The Lender has sufficient knowledge and experience in
investing in companies similar to the Borrower so as to be able to evaluate the
risks and merits of investment in the Notes, and it is able financially to bear
the risks thereof.

            6.2.  Organization; Authority; Enforceability. The Lender has full
power and authority to enter into this Agreement and to perform fully its
obligations hereunder and thereunder and to consummate the transactions
contemplated hereby. The Lender has the funds, or access to the funds, necessary
to perform fully its obligations hereunder. The execution and delivery of this
Agreement and

<PAGE>

the other Transaction Documents and the performance by the Lender of its
obligations hereunder and thereunder and the consummation of the transactions
contemplated hereby and thereby have been duly and validly authorized by all
necessary action on the part of the Lender. Each of this Agreement and the other
Transaction Documents is a valid and binding obligation of the Lender,
enforceable against it in accordance with its terms, subject to bankruptcy,
insolvency, fraudulent conveyance and transfer, reorganization, receivership,
moratorium, and other similar laws affecting the rights and remedies of
creditors generally and to the general principles of equity. As of the date
hereof, the execution, delivery and performance of this Agreement and each of
the other Transaction Documents by the Lender, and the consummation of the
transactions contemplated hereby and thereby, will not result in a material
breach or material default under any organizational document, agreement,
instrument or other document by which the Lender is bound or otherwise violate
any instrument, judgment, decree, order, statute, rule or regulation by which
Lender is bound.

            6.3.  Brokers. All negotiations relating to this Agreement and the
transactions contemplated hereby have been carried out without the intervention
of any person on behalf of the Lender in such manner as to give rise to any
valid claims against the Lender for any brokerage or finder's commission, fee or
similar compensation.

      7.    Conditions to Closing.

            7.1.  Conditions to Each Lender's Obligations. The obligations of
each Lender to consummate a closing of any funding hereunder (each such closing,
including the Initial Closing, a "Closing") shall be subject to the fulfillment
and satisfaction, at or prior to such Closing, or the written waiver thereof, of
the following conditions:

            (a)   Representations and Warranties; Covenants. The representations
and warranties made by the Borrower contained in this Agreement and the
Transaction Documents shall be true and correct on and as of the date of such
Closing (each such date, including the Initial Closing Date, a "Closing Date")
with the same force and effect as though made on and as of such date. The
Borrower shall have complied in all material respects with all covenants
contained in this Agreement. All Closing conditions set forth below shall have
been met as of such Closing.

            (b)   No Injunction. No injunction or restraining order shall be in
effect or overtly threatened in writing that restrains or prohibits the
consummation of the transactions contemplated hereby, and no proceedings for
such purpose shall be pending, and no federal, state, local or foreign law, rule
or regulation shall have been enacted that prohibits, restricts or delays in any
material respect the consummation of the transactions contemplated hereby.

            (c)   Good Standing. The Borrower shall have delivered to the
Lenders purchasing in such Closing evidence of the good standing of the Borrower
in the State of Delaware issued by the Secretary of State of the State of
Delaware and dated within a recent date of the applicable Closing Date.

            (d)   Notes. The Borrower shall have delivered to the Lenders
purchasing in such Closing the Notes, in substantially the form attached hereto
as Exhibit A.

            (e)   Facility Fee. The Borrower shall have delivered to Lenders or
their designee a facility fee of $100,000.

            7.2.  Conditions to Borrower's Obligations. The Borrower's
obligation to consummate a Closing shall be subject to the fulfillment and
satisfaction, at or prior to such Closing, of the written waiver thereof, of the
following conditions:

<PAGE>

            (a)   Representations and Warranties; Covenants. The representations
and warranties contained in this Agreement and made by each Lender purchasing in
such Closing contained in this Agreement shall be true and correct on and as of
the applicable Closing Date with the same force and effect as though made on and
as of such date. Each Lender purchasing in such Closing shall have complied in
all material respects with all covenants contained herein to be complied with by
such Lender at or prior to such Closing Date.

            (b)   Funding of Notes. The Borrower shall have received the
principal amount of the Notes to be held by each Lender at such Closing in
immediately available funds.

      8.    Post-Closing Covenants of the Borrower.

            Until payment in full of the principal amount of all Notes, the
Borrower covenants with each Lender as follows:

            8.1.  No Conflicting Agreements. The Borrower shall not take any
action, enter into any agreement or make any commitment that would conflict or
interfere in any material respect with the Borrower's obligations to each Lender
under the Transaction Documents.

            8.2.  Compliance with Laws. The Borrower shall comply in all
material respects with all applicable laws, rules, regulations, orders and
decrees of all governmental authorities.

            8.3.  No Liens. The Borrower shall not create, incur, or allow any
lien on any of its property, nor assign or convey any right to receive income,
including the sale of any accounts, nor permit any of its subsidiaries to do so,
nor permit any of its assets not to be subject to the security interest granted
here, except for such liens and assignments as are required by the Exim
Agreement to be effected in favor of the Bank and Exim.

      9.    Survival of Representations, Warranties and Covenants;
Indemnification.

            9.1.  Survival. The representations, warranties, agreements, rights,
and covenants of the Borrower and each Lender made in or pursuant to this
Agreement shall survive the Initial Closing Date until the earlier of (a) the
payment in full of the principal amount of all Notes held by such Lender and (b)
May 30, 2005. The provisions of Sections 10.3, 10.4, 10.5, 10.7, 10.9, 10.10 and
10.12 shall survive the Initial Closing Date and the termination of this
Agreement.

            9.2.  Indemnification. (a) The Borrower shall indemnify each Lender
against, and shall hold such Lender harmless from, any loss, demand, claim,
allegation, assertion, action or cause of action, assessment, damage,
deficiency, liability, cost, expense, diminution of value, fine, penalty,
judgment, award or settlement, whether or not involving a third-party claim,
that such Lender may incur or suffer by reason of the inaccuracy of any
representation or warranty made by the Borrower (for as long as such
representations and warranties survive), or the breach of any of the agreements
or covenants of the Borrower contained in this Agreement.

            (b)   Each Lender shall indemnify the Borrower against, and shall
hold the Borrower harmless from, any loss, demand, claim, allegation, assertion,
action or cause of action, assessment, damage, deficiency, liability, cost,
expense, diminution of value, fine, penalty, judgment, award or settlement,
whether or not involving a third-party claim, that the Borrower may incur or
suffer by reason of the inaccuracy of any representation or warranty made by
such Lender (for as long as such representations and warranties survive), or the
breach of any of the agreements or covenants of such Lender contained in this
Agreement.

<PAGE>

      10.   Miscellaneous.

            10.1. Definitions. In addition to the other terms defined elsewhere
in this Agreement, the following terms used in this Agreement have the meanings
set forth below:

            "affiliate" has the meaning given that term in Rule 405 of the
Securities Act, provided, however, that for purposes of Section 1.3 "Affiliates"
shall have the meaning set forth therein.

            "business day" is a day on which the Borrower is open for business.

            "known," "to the knowledge" or similar variations thereof means (a)
with respect to a natural person, the actual knowledge of such person; or (b)
with respect to any other person, the actual knowledge of such person's
executive officers.

            "party" or "parties" mean a party or the parties to this Agreement.

            "person" means and includes a natural person, a corporation, an
association, a partnership, a limited liability company, a trust, a joint
venture, an unincorporated organization, a business, any court, government,
department, commission, board, bureau, agency, official or other regulatory,
administrative or governmental authority or instrumentality (federal, state,
local or foreign), or any other legal entity.

            10.2. Construction. As used in this Agreement, unless the context
otherwise requires: (a) references to "Section" are to a section of this
Agreement; (b) all "Exhibits" and "Schedules" referred to in this Agreement are
to Exhibits and Schedules attached to this Agreement and are incorporated into
this Agreement by reference and made a part of this Agreement; (c) "include,"
"includes" and "including" are deemed to be followed by "without limitation"
whether or not they are in fact followed by such words or words of like import;
and (d) the headings of the various sections and other subdivisions of this
Agreement are for convenience of reference only and shall not modify, define or
limit any of the terms or provisions of this Agreement.

            10.3. Entire Agreement; No Third-Party Beneficiaries. Except as set
forth in Section 4, this Agreement, the other Transaction Documents, and the
documents referred to herein and therein, constitute the entire agreement among
the parties with respect to the subject matter hereof, and no other agreements,
warranties, representations or covenants regarding the subject matter hereof
shall be of any force of effect unless in writing, executed by the party to be
bound thereby and dated on or after the date hereof. This Agreement is not
intended to confer upon any person other than the parties hereto any rights or
remedies.

            10.4. Notices. Any and all notices or other communications or
deliveries provided for or permitted hereunder shall be made in writing and
shall be deemed to have been duly given or made for all purposes if sent by
hand-delivery, registered first-class mail, telex, telecopier, or courier
guaranteeing overnight delivery, as follows (or at such other address as shall
have been furnished in writing given in accordance with this provision):

            (a)   if to the Borrower, to:

<PAGE>

                  Daleen Technologies, Inc.
                  902 Clint Moore Road, Suite 230
                  Boca Raton, FL
                  Attention: Legal Department
                  Facsimile No. (561) 981-1106

                  with a copy to:

                  Kirkpatrick & Lockhart LLP
                  Henry W. Oliver Building
                  535 Smithfield Street
                  Pittsburgh, Pennsylvania 15222-2312
                  Attention: Robert P. Zinn
                  Facsimile No. (412) 355-6501

            (b)   if to any Lender, to such Lender at its address or facsimile
number set forth below its signature to this Agreement or at such other address
or facsimile number as any party specifies by notice given to the other party in
accordance with this Section.

            All such notices and communications shall be deemed to have been
duly given: at the time delivered by hand, if personally delivered; five days
after being deposited in the mail, postage prepaid, if mailed; when answered
back, if telexed; when receipt is acknowledged, if telecopied; and on the next
business day if timely delivered to a courier guaranteeing overnight delivery.

            10.5. Amendment. This Agreement may be amended, superseded,
canceled, renewed or extended, and any terms hereof may be waived, only by a
written instrument signed by the Borrower and each Lender.

            10.6. Counterparts. This Agreement may be executed by the parties
hereto in separate counterparts, each of which when so executed and delivered
shall be an original, but all such counterparts shall together constitute one
and the same instrument.

            10.7. Governing Law; Severability. This Agreement shall be governed
by, construed, and enforced in accordance with the internal laws of the State of
New York. Should any clause, section or part of this Agreement be held or
declared to be void or illegal for any reason, all other clauses, sections or
parts of this Agreement shall nevertheless continue in full force and effect.

            10.8. Assignment. This Agreement shall be binding upon, and inure to
the benefit of, the parties and their respective successors and permitted
assigns. Except as contemplated by the Note Purchase Agreement, neither this
Agreement nor any rights or duties hereunder may be assigned to any person
without the written consent of the Borrower and each Lender, and any purported
assignment of or attempt to assign the same shall be void and of no effect.

            10.9. Waiver of Jury Trial. THE PARTIES IRREVOCABLY WAIVE ANY AND
ALL RIGHT THEY MAY HAVE TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING OR CLAIM OF
ANY NATURE ARISING FROM OR RELATING TO THIS AGREEMENT, ANY DOCUMENTS EXECUTED IN
CONNECTION HEREWITH (INCLUDING THE OTHER TRANSACTION DOCUMENTS) OR ANY
TRANSACTIONS CONTEMPLATED IN ANY OF SUCH DOCUMENTS. THE PARTIES ACKNOWLEDGE THAT
THE FOREGOING WAIVER IS KNOWING AND VOLUNTARY.

<PAGE>

                  10.10. Submission to Jurisdiction. Each party to this
Agreement (a) hereby irrevocably submits itself and consents to the jurisdiction
of the United States District Court for the State of New York located in New
York, New York, or the state courts of the State of New York located in New
York, New York, for the purpose of any suit, action or other proceeding in
connection with this Agreement or the other Transaction Documents or to enforce
a resolution, settlement, order or award made regarding this Agreement or the
other Transaction Documents, (b) hereby irrevocably waives the right to commence
any suit, action or other proceeding in connection with this Agreement or the
other Transaction Documents in any other jurisdiction (including any foreign
jurisdiction) that might otherwise be available by reason of their presence or
other circumstances in connection with this Agreement or the other Transaction
Documents, and (c) to the extent permitted by applicable law, hereby waives, and
agrees not to assert, by way of motion, as a defense, or otherwise, in any such
suit, action or proceeding, any claim that it is not personally subject to the
jurisdiction of such court or that the suit, action or proceeding is improper.

            10.11. Certain Understandings. This Agreement does not constitute a
partnership or joint venture among the parties.

            10.12. Attorneys' Fees. If any action at law or in equity is
necessary to enforce or interpret the terms of this Agreement or any Note, the
prevailing party shall be entitled to reasonable attorney's fees, costs and
disbursements in addition to any other relief to which such party is entitled.

      [Remainder of page intentionally left blank; signature pages follow.]

<PAGE>

      IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
signed on the date and year first above written.

DALEEN TECHNOLOGIES, INC.

By: /s/ Gordon D. Quick
Name: Gordon D. Quick
Title:  President and Chief Executive Officer

LENDERS:

BEHRMAN CAPITAL II, L.P.

By:  /s/ Grant Behrman
Name:  Grant Behrman
Title: Managing Member

Principal Amount of Notes: $5,031,775.26

STRATEGIC ENTREPRENEUR FUND II, L.P.

By: /s/ Grant Behrman
Name:  Grant Behrman
Title: General Partner

Principal Amount of Notes: $68,224.74