Federal Register / Vol. 80, No. 14 / Thursday, January 22, 2015 / Notices 3255 

NATIONAL CREDIT UNION 

ADMINISTRATION 

Agency Information Collection 

Activities: Amendment to Generic 

Clearance for the Collection of 

Qualitative Feedback on Agency 

Service Delivery; Comment Request 

AGENCY: National Credit Union 

Administration (NCUA). 

ACTION: Request for comment. 

SUMMARY: The NCUA intends to submit 

the following information collection to 

the Office of Management and Budget 

(OMB) for review and clearance under 

the Paperwork Reduction Act of 1995 

(Pub. L. 104–13, 44 U.S.C. Chapter 35). 

This information collection notice is 

published to obtain comments from the 

public. In connection with NCUA’s 

effort to streamline the process and 

increase feedback obtained from the 

public on service delivery, NCUA 

intends to amend, 3133–0188, ‘‘Generic 

Clearance for the Collection of 

Qualitative Feedback on Agency Service 

Delivery’’. 

DATES: Comments will be accepted until 

March 23, 2015. 

ADDRESSES: Interested persons are 

invited to submit written comments on 

the information collection to Jessica 

Khouri, National Credit Union 

Administration, 1775 Duke Street, 

Alexandria, Virginia 22314–3428, Fax 

No. 703–837–2861, Email: OCIOPRA@

ncua.gov. 

FOR FURTHER INFORMATION CONTACT: 

Requests for additional information, a 

copy of the information collection 

request, or a copy of submitted 

comments should be directed to Jessica 

Khouri at the National Credit Union 

Administration, 1775 Duke Street, 

Alexandria, VA 22314–3428, by fax at 

Fax No. 703–837–2861, or by email at 

OCIOPRA@ncua.gov. 

SUPPLEMENTARY INFORMATION: 

I. Abstract and Request for Comments 

NCUA intends to amend the current 

collection 3133–0188, ‘‘Generic 

Clearance for the Collection of 

Qualitative Feedback on Agency Service 

Delivery.’’ The proposed amendment 

intends to increase the hours available 

to obtain feedback on services provided 

by NCUA offices. NCUA anticipates 

using a variety of methods to collect 

customer satisfaction feedback from 

credit unions, including, but not limited 

to, web and paper-based surveys or 

feedback forms, web-based polling or 

other interactive responses, comment 

cards, and social media. The 

information collection activity will 

garner qualitative stakeholder feedback 

in an efficient, timely manner, in 

accordance with NCUA’s commitment 

to improving service delivery. 

Qualitative feedback is information that 

provides useful insights on perceptions 

and opinions, but is not a statistical 

survey that yields quantitative results 

that can be generalized to the 

population of study. This feedback will 

provide insights into stakeholder 

perceptions, experiences and 

expectations, provide an early warning 

of issues with service, or focus attention 

on areas where communication, 

training, or changes in operations might 

improve delivery of products or 

services. These collections will allow 

for ongoing, collaborative, and 

actionable communications between 

NCUA and its stakeholders. It will also 

allow feedback to contribute directly to 

the improvement of program 

management. 

Feedback collected under this generic 

clearance will provide useful 

information, but it will not yield data 

that can be generalized to the overall 

population. This type of generic 

clearance for qualitative information 

will not be used for quantitative 

information collections that are 

designed to yield reliably actionable 

results, such as monitoring trends over 

time or documenting program 

performance. Such data uses require 

more rigorous designs that address: The 

target population to which 

generalizations will be made, the 

sampling frame, the sample design 

(including stratification and clustering), 

the precision requirements or power 

calculations that justify the proposed 

sample size, the expected response rate, 

methods for assessing potential nonresponse bias, the protocols for data 

collection, and any testing procedures 

that were or will be undertaken prior to 

fielding the study. Depending on the 

degree of influence the results are likely 

to have, such collections may still be 

eligible for submission utilizing other 

information collections that are 

designed to yield quantitative results. 

NCUA requests you send comments 

that address: (a) The necessity of the 

information collection for the proper 

performance of NCUA, including 

whether the information will have 

practical utility; (b) the accuracy of our 

estimate of the burden (hours and cost) 

of the collection of information, 

including the validity of the 

methodology and assumptions used; (c) 

ways we could enhance the quality, 

utility, and clarity of the information to 

be collected; and (d) ways we could 

minimize the burden of the collection of 

information on the respondents such as 

through the use of automated collection 

techniques or other forms of information 

technology. It is NCUA’s policy to make 

all comments available to the public for 

review. 

II. Data 

Title: Generic Clearance for the 

Collection of Qualitative Feedback on 

Agency Service Delivery. 

OMB Number: 3133–0188. 

Form Number: None. 

Type of Review: Amendment of 

currently approved collection. 

Description: The information 

collection activity will garner 

qualitative stakeholder feedback in an 

efficient, timely manner, in accordance 

with NCUA’s commitment to improving 

service delivery. Feedback will include, 

but is not limited to, web- and paperbased surveys or feedback forms, webbased polling or other interactive 

responses, comment cards, and social 

media. 

Respondents: Non-Profit Institutions, 

Individuals and Households, Businesses 

and Organizations, State, Local or Tribal 

Government. 

Estimated Number of Respondents: 

40,600. 

Frequency of Response: Varies. 

Estimated Burden Hours per 

Response: Varies (4–20 minutes), 

depending on feedback method. 

Estimated Total Annual Burden 

Hours: 23,789 hours. 

Estimated Total Annual Cost to 

Respondents: 0. 

By the National Credit Union 

Administration Board on January 14, 2015. 

Gerard Poliquin, 

Secretary of the Board. 

[FR Doc. 2015–00974 Filed 1–21–15; 8:45 am] 

BILLING CODE 7535–01–P 

NATIONAL CREDIT UNION 

ADMINISTRATION 

Agency Information Collection 

Activities: Extension of a Previously 

Approved Collection; for Change of 

Senior Executives and Officials forms; 

Comment Request 

AGENCY: National Credit Union 

Administration (NCUA). 

ACTION: Request for comment. 

SUMMARY: NCUA intends to submit the 

following information collection to the 

Office of Management and Budget 

(OMB) for review and clearance under 

the Paperwork Reduction Act of 1995 

(Pub. L. 104–13, 44 U.S.C. Chapter 35). 

This information collection notice is 

published to obtain comments from the 

public. NCUA is requesting an 


tkelley on DSK3SPTVN1PROD with NOTICES
3256 Federal Register / Vol. 80, No. 14 / Thursday, January 22, 2015 / Notices 

extension of a previously approved 

collection 3133–0121. The Federal 

Credit Union Act, 12 U.S.C. 1790a, 

specifically requires all federally 

insured credit unions to notify NCUA at 

least 30 days prior to a change in official 

or senior executive officer if that credit 

union is newly chartered or in troubled 

condition. 

DATES: Comments will be accepted until 

March 23, 2015. 

ADDRESSES: Interested persons are 

invited to submit written comments on 

the information collection to Jessica 

Khouri, National Credit Union 

Administration, 1775 Duke Street, 

Alexandria, Virginia 22314–3428, Fax 

No. 703–837–2861, or by Email at 

OCIOPRA@ncua.gov 

FOR FURTHER INFORMATION CONTACT: 

Requests for additional information, a 

copy of the information collection 

request, or a copy of submitted 

comments should be directed to Jessica 

Khouri at the National Credit Union 

Administration, 1775 Duke Street, 

Alexandria, VA 22314–3428, or by 

Email at OCIOPRA@ncua.gov. 

SUPPLEMENTARY INFORMATION: 

I. Abstract and Request for Comments 

NCUA is requesting an extension of 

the previously approved collection for 

3133–0121. The Federal Credit Union 

(FCU) Act specifically requires all 

federally insured credit unions to notify 

NCUA at least 30 days prior to a change 

in official or senior executive officer if 

that credit union is newly chartered or 

in troubled condition. During that 30- 

day period, NCUA can disapprove the 

credit union’s request. Since the last 

submission for 3133–0121, NCUA 

amended 12 CFR 701.14 to redefine 

‘‘troubled condition’’ in relation to 

federally insured state chartered credit 

unions (FISCUs). The revised rule 

redefines a FISCU in ‘‘troubled 

condition’’ to be not only when its state 

supervisory authority (SSA) assigns it a 

‘‘4’’ or ‘‘5’’ composite code rating, but 

also when either its SSA or NCUA 

assigns such a rating. Prior definitions 

of troubled credit unions did not 

include FISCUs rated a code 4 or 5 only 

by NCUA. 

The FCU Act requires notice from the 

insured credit union to include certain 

personal information about the 

individual to determine the individual’s 

fitness for the position. NCUA 

regulation at 12 CFR 701.14 implements 

Section 212. Section 701.14 requires 

that within 10 calendar days of 

receiving the notice, the Regional 

Director must inform the credit union 

either that the notice is complete or that 

additional specified information is 

required to be submitted within 30 

calendar days. Additionally, this section 

requires the Regional Director or 

Director of Office of National 

Examinations and Supervision to issue 

a written decision of approval or 

disapproval to the individual and the 

credit union within 30 calendar days of 

receipt of the notice. Otherwise, the 

individual is approved. NCUA’s 

regulation at 12 CFR 741.205 requires 

federally insured state-chartered credit 

unions to follow section 701.14. 

NCUA’s regulations at 12 CFR part 

747 (Subpart J) sets forth the rights an 

individual or a credit union may 

exercise and procedures to be followed 

in responding to a notice of disapproval 

by NCUA. 

NCUA’s forms 4063 and 4063a 

provide a uniform method for credit 

unions and individuals to submit 

information to NCUA regarding changes 

to officials and senior executive officers. 

NCUA uses the information to 

determine an individual’s fitness for the 

position. 

An agency may not conduct or 

sponsor, and a person is not required to 

respond to, a collection of information 

under the PRA unless it displays a 

currently valid OMB control number. 

NCUA requests you send your 

comments on this collection to the 

location listed in the addresses section. 

Your comments should address: (a) The 

necessity of the information collection 

for the proper performance of NCUA, 

including whether the information will 

have practical utility; (b) the accuracy of 

our estimate of the burden (hours and 

cost) of the collection of information, 

including the validity of the 

methodology and assumptions used; (c) 

ways we could enhance the quality, 

utility, and clarity of the information to 

be collected; and (d) ways we could 

minimize the burden of the collection of 

the information on the respondents such 

as through the use of automated 

collection techniques or other forms of 

information technology. It is NCUA’s 

policy to make all comments available 

to the public for review. 

II. Data 

Title: Change of Officials or Senior 

Executive Officer Forms 

OMB Number: 3133–0121. 

Form Number: NCUA Form 4063 and 

NCUA Form 4063a 

Type of Review: Reinstatement, with 

change, of a previously approved 

collection. 

Description: To comply with statutory 

requirements, the agency must obtain 

sufficient information from new officials 

or senior executive officers of newly 

chartered or troubled credit unions to 

determine the individual’s fitness for 

the position. This is established by the 

Financial Institutions Reform, Recovery, 

and Enforcement Act of 1989. These 

forms standardize the information 

gathered to evaluate the individual’s 

fitness for the position. 

Respondents: Credit unions defined 

as newly chartered or in troubled 

condition and individuals applying for 

senior executive or official positions 

within a credit union defined as newly 

chartered or in troubled condition. 

Estimated No. of Respondents/Record 

keepers: 1,017. 

Estimated Burden Hours per 

Response: 1–2 hours. 

Frequency of Response: Occasionally. 

Estimated Total Annual Burden 

Hours: 1,907 hours. 

Estimated Total Annual Cost: 

$40,692. 

By the National Credit Union 

Administration Board on January 14, 2015. 

Gerard Poliquin, 

Secretary of the Board. 

[FR Doc. 2015–00949 Filed 1–21–15; 8:45 am] 

BILLING CODE 7535–01–P 

NATIONAL CREDIT UNION 

ADMINISTRATION 

Agency Information Collection 

Activities: Extension of a Previously 

Approved Collection; for Prompt 

Corrective Action; Comment Request 

AGENCY: National Credit Union 

Administration (NCUA). 

ACTION: Request for comment. 

SUMMARY: The NCUA intends to submit 

the following proposed collection of 

information to the Office of 

Management and Budget (OMB) for 

review and clearance under the 

Paperwork Reduction Act of 1995 (Pub. 

L. 104–13, 44 U.S.C. Chapter 35). This 

information collection notice is 

published to obtain comments from the 

public. This is related to NCUA’s 

Prompt Corrective Action (PCA) 

regulation. NCUA uses the information 

provided to ensure the purpose of PCA 

is being carried out and that credit 

unions build adequate levels of net 

worth within a reasonable time. 

DATES: Comments will be accepted until 

March 23, 2015. 

ADDRESSES: Interested persons are 

invited to submit written comments on 

the information collection to Jessica 

Khouri, National Credit Union 

Administration, 1775 Duke Street, 

Alexandria, Virginia 22314–3428, Fax 

No. 703–837–2861, Email: OCIOPRA@

ncua.gov 


tkelley on DSK3SPTVN1PROD with NOTICES