# Official Journal C 185A/24 M

| | ISSN 1977-091X |
| --- | --- |
| Official Journal
  of the European Union | C 185A |
| | |
| English edition | Information and Notices | Volume 5924 May 2016 |

ISSN 1977-091X

Official Journal

of the European Union

C 185A

English edition

Information and Notices

Volume 5924 May 2016

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| Notice No | Contents | page |
| --- | --- | --- |
| | V   Announcements |
| | ADMINISTRATIVE PROCEDURES |
| | European Parliament |
| 2016/C 185A/01 | Recruitment notice PE/191/S | 1 |
| 2016/C 185A/02 | Recruitment notice PE/192/S — Director (Function group AD, grade 14) — Directorate-General for Internal Policies of the Union — Directorate for Citizens’ Rights and Constitutional Affairs | 31 |
| 2016/C 185A/03 | Recruitment notice PE/194/S — Director (function group AD, grade 14) — Directorate-General for Infrastructure and Logistics — Directorate for Logistics | 38 |

Notice No

Contents

page

V   Announcements

ADMINISTRATIVE PROCEDURES

European Parliament

2016/C 185A/01

Recruitment notice PE/191/S

1

2016/C 185A/02

Recruitment notice PE/192/S — Director (Function group AD, grade 14) — Directorate-General for Internal Policies of the Union — Directorate for Citizens’ Rights and Constitutional Affairs

31

2016/C 185A/03

Recruitment notice PE/194/S — Director (function group AD, grade 14) — Directorate-General for Infrastructure and Logistics — Directorate for Logistics

38

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| EN | |
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EN

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V Announcements

ADMINISTRATIVE PROCEDURES

European Parliament

| 24.5.2016 | EN | Official Journal of the European Union | CA 185/1 |
| --- | --- | --- | --- |

24.5.2016

EN

Official Journal of the European Union

CA 185/1

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RECRUITMENT NOTICE PE/191/S

(2016/C 185 A/01)

The European Parliament has decided to organise a selection procedure based on qualifications and tests for the purpose of establishing a reserve list to fill the post of

TEMPORARY STAFF MEMBER

MANAGEMENT ADMINISTRATOR (AD 7)

(female or male)

| Before applying, please read carefully the Guide for Candidates attached to this recruitment notice.




  The guide is an integral part of the recruitment notice and will help you to understand the rules governing selection procedures and how to go about applying. |
| --- |

Before applying, please read carefully the Guide for Candidates attached to this recruitment notice.

The guide is an integral part of the recruitment notice and will help you to understand the rules governing selection procedures and how to go about applying.

CONTENTS

| A. | JOB DESCRIPTION AND ELIGIBILITY |
| --- | --- |

A.

JOB DESCRIPTION AND ELIGIBILITY

| B. | PROCEDURE |
| --- | --- |

B.

PROCEDURE

| C. | APPLICATIONS |
| --- | --- |

C.

APPLICATIONS

| ANNEX: | GUIDE FOR CANDIDATES IN SELECTION PROCEDURES ORGANISED BY THE EUROPEAN PARLIAMENT |
| --- | --- |

ANNEX:

GUIDE FOR CANDIDATES IN SELECTION PROCEDURES ORGANISED BY THE EUROPEAN PARLIAMENT

A.   JOB DESCRIPTION AND ELIGIBILITY

1.   General remarks

The European Parliament has decided to open the procedure for filling a temporary management administrator post (AD 7) in the Directorate-General for Infrastructure and Logistics.

The contract will be concluded on an open-ended basis. Recruitment will be at grade AD 7, first step, the basic salary for which is EUR 5 747,35 per month. This salary is subject to Community tax and to the other deductions provided for by the Conditions of Employment of Other Servants of the European Union (CEOS). It is exempt from national tax. The step at which the successful candidate is recruited may be adjusted in accordance with his or her professional experience. Moreover, in certain circumstances allowances will be paid in addition to the basic salary.

The European Parliament is an equal opportunities employer and accepts applications without discrimination on any ground such as sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age, sexual orientation, marital status or family situation.

2.   Job description

Working directly under the Director-General for Infrastructure and Logistics, the management administrator will perform advisory and research tasks in one or more of the directorate-general’s areas of responsibility.

Based in Brussels (1), he or she will be required to travel on a regular basis between Parliament’s three normal places of work (Brussels, Luxembourg and Strasbourg) and elsewhere.

The management administrator will work closely with the director-general and with the other departments in the Directorate-General for Infrastructure and Logistics, with the other directorates-general in the Secretariat and, where necessary, with Members of the European Parliament. He or she will provide senior management with timely and relevant advice and information on matters falling within his or her sphere of responsibility.

These duties call for thoroughness, drafting skills, a high degree of confidentiality, the ability to analyse and summarise, forward-planning skills, diplomacy, the ability to liaise comfortably with a wide range of people at all levels and public-speaking skills.

Importance is attached to the ability to deal with a wide range of often complex problems, respond rapidly to changing circumstances and communicate effectively. Candidates must show initiative and strong motivation. They must be capable of working intensively on a regular basis, both on their own and as part of a team, and of adapting to a multicultural and multilingual working environment.

The main tasks to be performed by the management administrator will include:

| — | advising senior management in his or her areas of responsibility, monitoring all the activities of the directorate-general, passing on information to staff above and below him or her in the hierarchy and facilitating interdepartmental relations, |
| --- | --- |

—

advising senior management in his or her areas of responsibility, monitoring all the activities of the directorate-general, passing on information to staff above and below him or her in the hierarchy and facilitating interdepartmental relations,

| — | on behalf of Parliament’s political and administrative authorities, carrying out complex studies and drafting opinions which demonstrate a high level of expertise, |
| --- | --- |

—

on behalf of Parliament’s political and administrative authorities, carrying out complex studies and drafting opinions which demonstrate a high level of expertise,

| — | managing specific projects, including on sensitive issues (multidimensional technical, administrative, legal, financial and budgetary studies), |
| --- | --- |

—

managing specific projects, including on sensitive issues (multidimensional technical, administrative, legal, financial and budgetary studies),

| — | in the context of the policies implemented by Parliament, running medium- and long-term projects, |
| --- | --- |

—

in the context of the policies implemented by Parliament, running medium- and long-term projects,

| — | contributing to the preparation and implementation of the budget of the directorate-general (budgetary management, public contracts, etc.), |
| --- | --- |

—

contributing to the preparation and implementation of the budget of the directorate-general (budgetary management, public contracts, etc.),

| — | accompanying senior management to or representing senior management at meetings and on internal and external working parties and taking part in or chairing administrative meetings. |
| --- | --- |

—

accompanying senior management to or representing senior management at meetings and on internal and external working parties and taking part in or chairing administrative meetings.

3.   Eligibility

On the closing date for applications, candidates must meet the following conditions:

(a)   General conditions

Under Article 12(2) of the CEOS, candidates must:

| — | be nationals of one of the European Union’s Member States, |
| --- | --- |

—

be nationals of one of the European Union’s Member States,

| — | enjoy full rights as a citizen, |
| --- | --- |

—

enjoy full rights as a citizen,

| — | have fulfilled any obligations imposed on them by the laws on military service, |
| --- | --- |

—

have fulfilled any obligations imposed on them by the laws on military service,

| — | produce the appropriate character references as to their suitability for the performance of their duties. |
| --- | --- |

—

produce the appropriate character references as to their suitability for the performance of their duties.

(b)   Specific conditions

(i)   Qualifications and skills required

Candidates must have a level of education which corresponds to completed university studies attested by a diploma in a field relevant to the job description given in Section A.2

| — | of at least four years’ duration, when the normal period of university education is at least four years,
  or |
| --- | --- |

—

of at least four years’ duration, when the normal period of university education is at least four years,

or

| — | of three years’ duration followed by one year’s professional experience in a field relevant to the job description, when the normal period of university education is at least three years. This year of experience will not be taken into account when assessing the professional experience required under A.3(b)(ii). |
| --- | --- |

—

of three years’ duration followed by one year’s professional experience in a field relevant to the job description, when the normal period of university education is at least three years. This year of experience will not be taken into account when assessing the professional experience required under A.3(b)(ii).

The selection committee will take account of the differences between the Member States’ education systems. Examples of the minimum qualifications required are given in the table included in the Guide for Candidates.

(ii)   Professional experience required

After gaining the qualifications specified under A.3(b)(i), candidates must have acquired at least six years’ professional experience relevant to the job description.

(iii)   Knowledge of languages

Candidates must have a thorough knowledge of one of the European Union’s official languages (language 1): Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish or Swedish,

and

a very good knowledge of English, French or German (language 2). Language 2 must be different from language 1 above.

The selection committee will take account of knowledge of other official languages of the European Union (2).

| Following the judgment handed down by the Court of Justice of the European Union (Grand Chamber) in Case C-566/10 P, Italy v Commission, the European Parliament must state the reasons for limiting the choice of the second language to a small number of EU official languages.


  Candidates are thus informed that the three second-language options for this selection procedure, i.e. English, French and German, have been laid down in the interests of the service, which require newly recruited staff to be immediately operational and to be able to communicate effectively in their daily work.


  It has long been the practice to use mainly English, French, and German for internal communication in the European Parliament, and these are also the languages most often needed when communicating with the outside world and in performing day-to-day work. Furthermore, in staff reports for 2013, 92 % of all staff stated that they had a satisfactory knowledge of English, 84 % of French and 56 % of German. For no other official language did that figure exceed 50 %.


  Therefore, in balancing the interests of the service and the needs and abilities of candidates, the European Parliament is entitled to require knowledge of one of those three languages to ensure that, whatever their first official language, all candidates are proficient in at least one of them.


  In addition, in the interests of equality of treatment, all candidates, even if they have one of those three languages as their first official language, are required to have a satisfactory knowledge of a second language, which must be one of those three languages.


  The assessment of specific skills in one of those two languages enables the European Parliament to judge whether the candidates can be immediately operational in the environment in which they will be required to work. |
| --- |

Following the judgment handed down by the Court of Justice of the European Union (Grand Chamber) in Case C-566/10 P, Italy v Commission, the European Parliament must state the reasons for limiting the choice of the second language to a small number of EU official languages.

Candidates are thus informed that the three second-language options for this selection procedure, i.e. English, French and German, have been laid down in the interests of the service, which require newly recruited staff to be immediately operational and to be able to communicate effectively in their daily work.

It has long been the practice to use mainly English, French, and German for internal communication in the European Parliament, and these are also the languages most often needed when communicating with the outside world and in performing day-to-day work. Furthermore, in staff reports for 2013, 92 % of all staff stated that they had a satisfactory knowledge of English, 84 % of French and 56 % of German. For no other official language did that figure exceed 50 %.

Therefore, in balancing the interests of the service and the needs and abilities of candidates, the European Parliament is entitled to require knowledge of one of those three languages to ensure that, whatever their first official language, all candidates are proficient in at least one of them.

In addition, in the interests of equality of treatment, all candidates, even if they have one of those three languages as their first official language, are required to have a satisfactory knowledge of a second language, which must be one of those three languages.

The assessment of specific skills in one of those two languages enables the European Parliament to judge whether the candidates can be immediately operational in the environment in which they will be required to work.

B.   PROCEDURE

1.   Admission to the selection procedure

The procedure is based on
  qualifications and tests
  .

| (a) | A list of the candidates who meet the general conditions set out under A.3(a) and have submitted their applications in accordance with the arrangements stipulated and by the closing date will be drawn up by the appointing authority and forwarded to the selection committee with the application files
  (for further details see the Guide for Candidates)
  . |
| --- | --- |

(a)

A list of the candidates who meet the general conditions set out under A.3(a) and have submitted their applications in accordance with the arrangements stipulated and by the closing date will be drawn up by the appointing authority and forwarded to the selection committee with the application files
  (for further details see the Guide for Candidates)
  .

| (b) | The selection committee will consider the application files and draw up a list of candidates who meet the specific conditions set out under A.3(b). |
| --- | --- |

(b)

The selection committee will consider the application files and draw up a list of candidates who meet the specific conditions set out under A.3(b).

The committee will base its decisions
  solely
  on information given on the application form
  which is substantiated by supporting documents enclosed with the form
  (for further details see the Guide for Candidates)
  .

2.   Assessment of qualifications

On the basis of criteria laid down in advance, the selection committee will assess the qualifications of candidates admitted to the selection procedure and draw up a list of the 12 best candidates, who will be admitted to the written test.

In assessing the candidates’ qualifications, the selection committee will take particular account of:

| — | experience as an assistant to a senior manager, |
| --- | --- |

—

experience as an assistant to a senior manager,

| — | experience in the areas of buildings and logistics, |
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—

experience in the areas of buildings and logistics,

| — | experience of work in a large public- or private-sector body which calls for an understanding of political and economic issues, |
| --- | --- |

—

experience of work in a large public- or private-sector body which calls for an understanding of political and economic issues,

| — | experience in budgetary and financial management, |
| --- | --- |

—

experience in budgetary and financial management,

| — | experience of work in a multicultural and multinational environment, |
| --- | --- |

—

experience of work in a multicultural and multinational environment,

| — | knowledge of European affairs, |
| --- | --- |

—

knowledge of European affairs,

| — | knowledge of the organisational set-up of Parliament’s Secretariat, its functioning and its environment. |
| --- | --- |

—

knowledge of the organisational set-up of Parliament’s Secretariat, its functioning and its environment.

Marking: 0 to 20 points

3.   Tests

Written test

| (a) | Drafting test in language 2 (English, French or German), based on a set of documents, to test candidates’ ability to perform the duties set out in Section A.2 and their drafting and numerical skills.
  Time allowed: 3 hours
  Marking: 0 to 40 points (pass mark: 20 points) |
| --- | --- |

(a)

Drafting test in language 2 (English, French or German), based on a set of documents, to test candidates’ ability to perform the duties set out in Section A.2 and their drafting and numerical skills.

Time allowed: 3 hours

Marking: 0 to 40 points (pass mark: 20 points)

The six candidates who have obtained the highest number of points will be invited to the oral tests, provided they have obtained the pass mark.

Oral tests

| (b) | Interview with the selection committee in language 2 (English, French or German) to assess, taking account of all the information contained in the candidates’ application files, their suitability to perform the duties set out in Section A.2. The selection committee may decide to test candidates’ language knowledge as specified on the application form.
  Maximum time allowed: 45 minutes
  Marking: 0 to 40 points (pass mark: 20 points) |
| --- | --- |

(b)

Interview with the selection committee in language 2 (English, French or German) to assess, taking account of all the information contained in the candidates’ application files, their suitability to perform the duties set out in Section A.2. The selection committee may decide to test candidates’ language knowledge as specified on the application form.

Maximum time allowed: 45 minutes

Marking: 0 to 40 points (pass mark: 20 points)

| (c) | Group discussion in language 2 (English, French or German) to enable the selection committee to assess candidates’ adaptability, negotiating and decision-making skills and performance in a group.
  The selection committee will determine the duration of this test on the basis of the ultimate composition of the groups.
  Marking: 0 to 20 points (pass mark: 10 points) |
| --- | --- |

(c)

Group discussion in language 2 (English, French or German) to enable the selection committee to assess candidates’ adaptability, negotiating and decision-making skills and performance in a group.

The selection committee will determine the duration of this test on the basis of the ultimate composition of the groups.

Marking: 0 to 20 points (pass mark: 10 points)

4.   List of suitable candidates

The list of suitable candidates will contain, in order of merit, the names of the three candidates who have obtained the highest overall scores in the procedure (assessment of qualifications and tests) and have passed each of the tests.

Candidates will be informed individually of their results and the list of suitable candidates will be published in the Official Journal of the European Union and posted on the noticeboards in Parliament’s buildings.

Please note that successful candidates included on the list of suitable candidates who are offered a job will be required to produce the originals of all necessary documents, including diplomas and employment certificates, for verification before they can be recruited.

The period of validity of the list of suitable candidates will expire on 31 December 2019; it may be extended. If it is, candidates on the list will be notified in good time.

C.   APPLICATIONS

Candidates must use either the original or a copy of the official application form supplied with the recruitment notice in this Official Journal published by the Publications Office of the European Union.

Candidates are asked to read the Guide for Candidates carefully before completing their application forms.

Closing date for applications

The application form and photocopies of documents must be sent by registered post
   (3) by 27 June 2016 at the latest (as evidenced by the postmark) to the following address:

| EUROPEAN PARLIAMENT |
| --- |
| Competitions and Selection Procedures Unit — MON 04 S 010 |
| Selection procedure PE/191/S |
| (this selection procedure reference number must be quoted) |
| 60 rue Wiertz |
| 1047 Bruxelles/Brussel |
| BELGIQUE/BELGIË |

EUROPEAN PARLIAMENT

Competitions and Selection Procedures Unit — MON 04 S 010

Selection procedure PE/191/S

(this selection procedure reference number must be quoted)

60 rue Wiertz

1047 Bruxelles/Brussel

BELGIQUE/BELGIË

Applications sent by ordinary post or through the internal mail will not be considered. The Competitions and Selection Procedures Unit will not accept applications which are submitted in person.

Acknowledgement of receipt of application files will be given only if an item dispatched by registered post is accompanied by an advice of delivery form.

Please DO NOT TELEPHONE to ask about the timetable for the procedure.

Candidates who have not received an email concerning their application by 30 September 2016 should write an email (PE-191-S@ep.europa.eu) or a letter to the Competitions and Selection Procedures Unit.

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(1)  This post may be transferred to one of Parliament’s other places of work.

(2)  The official languages of the European Union are as follows: Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.

(3)  Dispatch by private courier company will be accepted as equivalent to dispatch by registered post. In such cases, the date of handing-in to the courier company as shown on the delivery form will be taken as the date of dispatch.

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ANNEX

Guide for candidates in selection procedures organised by the European Parliament

| 1. | INTRODUCTION | 8 |
| --- | --- | --- |

1.

| What form does a selection procedure take? | 8 |
| --- | --- |

| 2. | THE VARIOUS STAGES OF A SELECTION PROCEDURE | 8 |
| --- | --- | --- |

2.

| Receipt of application files | 8 |
| --- | --- |

| Assessment of compliance with the general conditions | 8 |
| --- | --- |

| Assessment of compliance with the specific conditions | 9 |
| --- | --- |

| Assessment of qualifications | 9 |
| --- | --- |

| Tests | 9 |
| --- | --- |

| List of suitable candidates | 10 |
| --- | --- |

| 3. | HOW TO APPLY | 10 |
| --- | --- | --- |

3.

| General points | 10 |
| --- | --- |

| How should the complete application file be submitted? | 10 |
| --- | --- |

| What supporting documents should be enclosed with the application file? | 10 |
| --- | --- |

| General points | 10 |
| --- | --- |

| Supporting documents demonstrating compliance with the general conditions | 11 |
| --- | --- |

| Supporting documents demonstrating compliance with the specific conditions and assessment of qualifications | 11 |
| --- | --- |

| 4. | COMMUNICATION | 12 |
| --- | --- | --- |

4.

| 5. | GENERAL INFORMATION | 12 |
| --- | --- | --- |

5.

| Equal opportunities | 12 |
| --- | --- |

| Requests from candidates for access to information concerning them | 13 |
| --- | --- |

| Protection of personal data | 13 |
| --- | --- |

| Travel and subsistence expenses | 13 |
| --- | --- |

| ANNEX I | 14 |
| --- | --- |

| ANNEX II | 17 |
| --- | --- |

1.   INTRODUCTION

What form does a selection procedure take?

Selection procedures consist of a series of stages in which candidates compete against one another. They are open to all citizens of the European Union who, on the deadline for submission of applications, meet the relevant criteria. They give all candidates a fair opportunity to demonstrate their skills, with a view to discrimination-free selection based on merit.

Successful candidates in a selection procedure are placed on a list of suitable candidates, on which the European Parliament will draw in order to fill the post to which the recruitment notice applies.

A selection committee, consisting of members representing the Administration and the Staff Committee, is appointed for each selection procedure. The proceedings of the selection committee are confidential and are conducted in accordance with Annex III to the Staff Regulations of Officials of the European Union (1).

Candidates may not under any circumstances approach the selection committee themselves, either directly or indirectly. The appointing authority reserves the right to disqualify any candidate who disregards this instruction.

The selection committee adheres strictly to the eligibility criteria set out in the recruitment notice when deciding whether or not each candidate should be admitted to the selection procedure. Candidates admitted to a previous competition or selection procedure will not automatically be eligible.

In order to select the best candidates, the selection committee compares the candidates’ performance with the aim of assessing their suitability to perform the duties described in the recruitment notice. This means that it must not only assess the candidates’ knowledge, but also identify the best-qualified individuals on the basis of their merit.

Please note that selection procedures take between six and nine months, depending on the number of candidates.

2.   THE VARIOUS STAGES OF A SELECTION PROCEDURE

A selection procedure comprises the following stages:

| — | receipt of application files, |
| --- | --- |

—

receipt of application files,

| — | assessment of compliance with the general conditions, |
| --- | --- |

—

assessment of compliance with the general conditions,

| — | assessment of compliance with the specific conditions, |
| --- | --- |

—

assessment of compliance with the specific conditions,

| — | assessment of qualifications, |
| --- | --- |

—

assessment of qualifications,

| — | tests, |
| --- | --- |

—

tests,

| — | list of suitable candidates. |
| --- | --- |

—

list of suitable candidates.

Receipt of application files

Should you decide to apply, you must submit a complete application file, including the application form specific to the recruitment notice, completed and signed and accompanied by all the requisite supporting documents showing that you meet the general and specific conditions set out in the recruitment notice. Failure to do so will result in exclusion from the procedure. The file must be sent by registered post by the closing date given in the recruitment notice. (Dispatch by private courier company will be accepted as equivalent to dispatch by registered post. In such cases, the date of handing-in to the courier company as shown on the delivery form will be taken as the date of dispatch.) The address and closing date for applications are given in Section C of the recruitment notice.

Assessment of compliance with the general conditions

The Competitions and Selection Procedures Unit will check applications in order to determine whether they are admissible, i.e. whether they have been submitted in the form and by the closing date given in the recruitment notice and whether each candidate meets the general eligibility conditions.

Candidates will therefore be
  automatically eliminated
  if they:

| — | send their application after the closing date, as evidenced by the postmark or by the delivery form of a private courier company, or |
| --- | --- |

—

send their application after the closing date, as evidenced by the postmark or by the delivery form of a private courier company, or

| — | do not send their application form by registered post or by private courier company, or |
| --- | --- |

—

do not send their application form by registered post or by private courier company, or

| — | do not use the official application form specific to the recruitment notice, or |
| --- | --- |

—

do not use the official application form specific to the recruitment notice, or

| — | do not complete the official application form specific to the recruitment notice, or |
| --- | --- |

—

do not complete the official application form specific to the recruitment notice, or

| — | fail to sign the application form, or |
| --- | --- |

—

fail to sign the application form, or

| — | do not meet the general eligibility conditions. |
| --- | --- |

—

do not meet the general eligibility conditions.

After the closing date for applications
  , candidates will be informed individually if their application has been rejected.

A list of the candidates who meet the general conditions set out in the recruitment notice will be drawn up by the appointing authority and forwarded to the selection committee with the application files.

Assessment of compliance with the specific conditions

The selection committee will consider the application files and draw up a list of candidates who meet the specific conditions set out in the recruitment notice. It will base its decisions
  solely
  on the information given on the application form and
  substantiated by supporting documents enclosed with it
  .

Applications must give full details of candidates' studies, training, knowledge of languages and, where appropriate, professional experience, as follows:

| — | as regards studies: the dates on which they began and ended and the nature of the diploma(s) obtained, as well as the subjects studied, |
| --- | --- |

—

as regards studies: the dates on which they began and ended and the nature of the diploma(s) obtained, as well as the subjects studied,

| — | as regards professional experience: the dates on which the periods of experience began and ended and the precise nature of the duties performed. |
| --- | --- |

—

as regards professional experience: the dates on which the periods of experience began and ended and the precise nature of the duties performed.

Candidates who have published studies or articles or any other documents relevant to the duties set out in the job description should mention these on the application form.

Candidates who do not meet the specific eligibility conditions set out in the recruitment notice will be eliminated at this stage.

The selection committee will inform all candidates by letter of its decision concerning their admission/non-admission to the procedure.

Assessment of qualifications

In order to select the candidates who are to be admitted to the tests, the selection committee will assess the qualifications of the candidates admitted to the selection procedure. It will base its decisions
  solely
  on the information given on the application form and
  substantiated by supporting documents enclosed with it
  (see Section 3 below). The selection committee will base its work on criteria which it has laid down in advance, taking account in particular of the qualifications specified in Section B.2 of the recruitment notice.

The selection committee will inform all candidates by letter of its decision concerning their admission/non-admission to the tests.

Tests

All the tests are compulsory and eliminatory. The maximum number of candidates who can be admitted to the tests is specified in Section B.2 of the recruitment notice.

For organisational reasons, candidates may be invited to all the written and oral tests. However, the tests will be marked in the order in which they appear in the recruitment notice. Consequently, if a candidate does not achieve the minimum mark required in one of the tests, the selection committee will not mark his or her subsequent tests.

The tests of candidates who give up will not be marked.

List of suitable candidates

The maximum number of candidates who may be included on the list of suitable candidates is laid down in Section B.4 of the recruitment notice.

The inclusion of a candidate’s name on the list of suitable candidates means that he or she may be called for interview by one of Parliament’s departments, but it does not constitute either a right to, or a guarantee of, recruitment.

3.   HOW TO APPLY

General points

Before applying, candidates should check carefully whether they meet all the eligibility conditions, both general and specific. To that end, candidates should first read the recruitment notice and this guide and take due note of the relevant requirements.

Although recruitment notices do not specify any age limit, please note that the retirement age for staff is laid down in the Staff Regulations of Officials of the European Union.

Candidates are required to complete the application form (original or copy) which is specific to the recruitment notice and contained in this Official Journal published by the Publications Office of the European Union.

Documents sent after the closing date will not be taken into account.

Candidates who have a disability or whose circumstances are such that they might cause difficulties during the tests (e.g. because they are pregnant or are breastfeeding, or because they have health problems or are undergoing medical treatment) must state that fact on the application form and provide any relevant information so that the Administration can take appropriate measures, where possible. If appropriate, they should enclose with their application form a separate sheet giving details of any arrangements which they consider necessary to help them take the tests.

How should the complete application file be submitted?

| 1. | Complete and sign the application form specific to the recruitment notice for the selection procedure concerned. |
| --- | --- |

1.

Complete and sign the application form specific to the recruitment notice for the selection procedure concerned.

| 2. | Include a numbered list of all the supporting documents enclosed with the application. |
| --- | --- |

2.

Include a numbered list of all the supporting documents enclosed with the application.

| 3. | Enclose all the supporting documents required, numbering them first. |
| --- | --- |

3.

Enclose all the supporting documents required, numbering them first.

| 4. | Send the application file as specified in the recruitment notice and before the closing date given therein. |
| --- | --- |

4.

Send the application file as specified in the recruitment notice and before the closing date given therein.

What supporting documents should be enclosed with the application file?

General points

Please do not send originals; only non-certified photocopies of the documents required should be enclosed. References to websites will not be regarded as constituting supporting documents. Printouts of pages from websites will not be regarded as certificates, although they may be enclosed purely to provide additional information.

Please note that successful candidates on the list of suitable candidates who are offered a job will be required to produce the originals of all the documents required before they can be recruited.

A curriculum vitae (CV) will not be regarded as a supporting document.

Candidates may not refer to application forms or any other documents already submitted in connection with previous applications (2).

None of the documents submitted with the application will be returned.

Supporting documents demonstrating compliance with the general conditions

No document is required at this stage to show that candidates:

| — | are nationals of one of the European Union’s Member States, |
| --- | --- |

—

are nationals of one of the European Union’s Member States,

| — | enjoy full rights as a citizen, |
| --- | --- |

—

enjoy full rights as a citizen,

| — | have fulfilled any obligations imposed on them by the laws on military service, |
| --- | --- |

—

have fulfilled any obligations imposed on them by the laws on military service,

| — | can provide character references appropriate to the performance of the duties concerned. |
| --- | --- |

—

can provide character references appropriate to the performance of the duties concerned.

Candidates must sign the application form. By doing so, they declare on their honour that they meet these conditions and that the information supplied is true and complete.

Supporting documents demonstrating compliance with the specific conditions and assessment of qualifications

Candidates must provide the selection committee with all the information and documents it needs to verify the accuracy of the information given on the application form.

Diplomas and/or certificates attesting successful completion of studies

Candidates must supply photocopies of the diplomas or certificates attesting that they have completed studies of the level required by the recruitment notice.

The selection committee will take account of the different education systems in the European Union Member States.

In the case of post-secondary diplomas, the most detailed possible information must be provided, particularly concerning the subjects studied and the length of time for which they were studied, so that the selection committee can assess the relevance of the diplomas to the duties to be performed.

In the case of diplomas relating to technical or vocational training, further training or specialisation courses, candidates must state whether the course was full time or part time or consisted of evening classes, as well as the subjects covered and the official duration of the courses.

Professional experience

Professional experience will be taken into account only if it has been obtained more recently than the required diploma or certificate. The supporting documents must prove the duration and level of the professional experience, and the nature of the duties performed must be described in as much detail as possible, so that the selection committee can assess the relevance of the experience to the duties to be performed.

All such periods of work experience must be covered by supporting documents, for example:

| — | statements from former employers and the current employer certifying that candidates have the professional experience required for admission to the selection procedure, |
| --- | --- |

—

statements from former employers and the current employer certifying that candidates have the professional experience required for admission to the selection procedure,

| — | if, for reasons of confidentiality, candidates cannot enclose the required evidence of professional experience, it is essential, as a substitute for that evidence, that they should enclose photocopies of the employment contract or letter of recruitment and the first and the most recent salary statements, |
| --- | --- |

—

if, for reasons of confidentiality, candidates cannot enclose the required evidence of professional experience, it is essential, as a substitute for that evidence, that they should enclose photocopies of the employment contract or letter of recruitment and the first and the most recent salary statements,

| — | where the work has not been performed on behalf of an employer (as a self-employed person, member of the liberal professions, etc.), invoices detailing the services provided or any other relevant official supporting document will be accepted as evidence. |
| --- | --- |

—

where the work has not been performed on behalf of an employer (as a self-employed person, member of the liberal professions, etc.), invoices detailing the services provided or any other relevant official supporting document will be accepted as evidence.

Knowledge of languages

Knowledge of the required languages must be confirmed by a diploma, a certificate or a declaration on the candidate’s honour, to be made on a separate sheet of paper, explaining how that knowledge was acquired.

If, at any stage in the procedure, it is established that the information given on the application form is incorrect or is not substantiated by supporting documents, or that all the conditions set out in the recruitment notice are not met, candidates will be disqualified.

4.   COMMUNICATION

It is the responsibility of candidates to make sure that their application form (original or copy), completed and signed and accompanied by all the supporting documents, is sent by registered post (3) by the deadline set, as evidenced by the postmark.

Applications sent by ordinary post or through the internal mail will not be considered. The Competitions and Selection Procedures Unit will not accept applications which are submitted in person.

Acknowledgement of receipt of application files will be given only if an item dispatched by registered post is accompanied by an advice of delivery form.

It is the responsibility of candidates to send a letter or email (4) to the Competitions and Selection Procedures Unit if they do not receive an email concerning their application by the date given in the last paragraph of the recruitment notice.

Any correspondence from a candidate concerning an application must quote the name given in that application and the number of the selection procedure.

All correspondence sent by the European Parliament concerning a selection procedure, including invitations to tests, will be sent by email to the address given on the application form. Candidates are responsible for checking their email account regularly (at least twice a week) and for notifying the Competitions and Selection Procedures Unit of any change in their particulars.

All communications concerning the selection procedure should be sent by email to the following mailbox:

PE-191-S@ep.europa.eu

If candidates are no longer in a position to check their email account, it is their responsibility to inform the Competitions and Selection Procedures Unit immediately and to provide a new electronic address.

In order to safeguard the independence of the selection committee, candidates may not under any circumstances approach the selection committee themselves, either directly or indirectly; if they do so, they may be disqualified.

Any correspondence for consideration by the selection committee and any request for information or other correspondence concerning the procedure must be addressed solely to the Competitions and Selection Procedures Unit (4),which will deal with all communications with candidates throughout the selection procedure until it has been completed.

5.   GENERAL INFORMATION

Equal opportunities

The European Parliament takes great care to avoid any form of discrimination.

It is an equal-opportunities employer and accepts applications without discrimination on any grounds such as sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age, sexual orientation, marital status or family situation.

Requests from candidates for access to information concerning them

Candidates in selection procedures are entitled to be given certain information which specifically concerns them, as described below. The European Parliament may therefore supply the following additional information to a candidate on request:

| (a) | those candidates who are not successful in the written tests and/or who are not among those invited to the oral test may, on request, obtain copies of their test papers as well as a copy of their personal evaluation sheet setting out the selection committee’s remarks on their performance. All requests must be made within one month of the date on which the letter notifying a candidate of the decision ending his/her participation in the selection procedure was sent; |
| --- | --- |

(a)

those candidates who are not successful in the written tests and/or who are not among those invited to the oral test may, on request, obtain copies of their test papers as well as a copy of their personal evaluation sheet setting out the selection committee’s remarks on their performance. All requests must be made within one month of the date on which the letter notifying a candidate of the decision ending his/her participation in the selection procedure was sent;

| (b) | candidates who are invited to the oral tests but whose names do not appear on the list of suitable candidates will be informed of their results in the various tests only once the list of suitable candidates has been drawn up by the selection committee. These candidates may also obtain copies of their written tests in the same way as outlined under point (a); |
| --- | --- |

(b)

candidates who are invited to the oral tests but whose names do not appear on the list of suitable candidates will be informed of their results in the various tests only once the list of suitable candidates has been drawn up by the selection committee. These candidates may also obtain copies of their written tests in the same way as outlined under point (a);

| (c) | successful candidates will be informed only that they have been included on the list of suitable candidates. |
| --- | --- |

(c)

successful candidates will be informed only that they have been included on the list of suitable candidates.

Requests will be dealt with in accordance with the requirement for the work of the selection committee to be secret, as laid down in the Staff Regulations of Officials of the European Union (Annex III, Article 6), and in compliance with the rules on the protection of individuals with regard to the processing of personal data.

Protection of personal data

The European Parliament, as the body responsible for organising selections, ensures that candidates’ personal data are processed in strict compliance with Regulation (EC) No 45/2001 of the European Parliament and of the Council of 18 December 2000 on the protection of individuals with regard to the processing of personal data by the Community institutions and bodies and on the free movement of such data (5), particularly as regards confidentiality and security.

Travel and subsistence expenses

A contribution will be made towards the travel and subsistence expenses of candidates invited to the tests. Candidates will be given details of the arrangements for this and the rates applicable in the letter inviting them to the tests.

The address given on the application form will be considered to be the place from which the candidate departs to attend the tests to which he or she has been invited. A change of address notified by a candidate after the European Parliament has sent the invitations to the tests will not be taken into consideration, unless Parliament considers that the circumstances invoked by the candidate amount to force majeure or are wholly exceptional.

---

(1)  See Council Regulation (EEC, Euratom, ECSC) No 259/68 (OJ L 56, 4.3.1968, p. 1), as amended by Regulation (EC, Euratom) No 723/2004 (OJ L 124, 27.4.2004, p. 1) and most recently by Regulation (EU, Euratom) No 1023/2013 of the European Parliament and of the Council of 22 October 2013 amending the Staff Regulations of Officials of the European Union and the Conditions of Employment of Other Servants of the European Union (OJ L 287, 29.10.2013, p. 15).

(2)  These conditions apply to all candidates, including officials and other servants of the European Union.

(3)  Dispatch by private courier company will be accepted as equivalent to dispatch by registered post. In such cases, the date of handing-in to the courier company as shown on the delivery form will be taken as the date of dispatch.

(4)  Address: PARLEMENT EUROPÉEN, Unité concours — MON 04 S 010, Procédure de sélection PE/191/S, 60 rue Wiertz, 1047 Bruxelles/Brussel, BELGIQUE/BELGIË.

Email address: PE-191-S@ep.europa.eu

(5)  OJ L 8, 12.1.2001, p. 1.

ANNEX I

Indicative
  guide to qualifications giving access to function group AD (1) competitions (to be assessed on a case-by-case basis)

| COUNTRY | University course of at least four years’ duration | University course of at least three years’ duration |
| --- | --- | --- |
| Belgique — België — Belgien | Licence/Licentiaat/Diplôme d'études approfondies (DEA)/Diplôme d'études spécialisées (DES)/Diplôme d'études supérieures spécialisées (DESS)/Gediplomeerde in de Voortgezette Studies (GVS)/Gediplomeerde in de Gespecialiseerde Studies (GGS)/Gediplomeerde in de Aanvullende Studies (GAS)
  Agrégation de l’enseignement secondaire supérieur (AESS)/Aggregaat
  Ingénieur industriel/Industrieel ingenieur/Master — 60/120 ECTS/Master complémentaire — 60 ECTS ou plus
  Agrégation de l’enseignement secondaire supérieur (AESS) — 30 ECTS
  Doctorat/Doctoraal diploma | Bachelor académique (dit ‘de transition’) — 180 ECTS
  Academisch gerichte bachelor — 180 ECTS |
| България | Диплома за висше образование Бакалавър — 240 ECTS/Магистър — 300 ECTS/Доктор
  Магистър след Бакалавър — 60 ECTS/Магистър след Професионален бакалавър по ... — 120 ECTS | |
| Česká republika | Diplom o ukončení vysokoškolského studia/Magistr/Doktor | Diplom o ukončení bakalářského studia (Bakalář) |
| Danmark | Kandidatgrad/Candidatus/Master/Magistergrad (Mag.Art)/Licenciatgrad/Ph.d.-grad | Bachelorgrad (B.A or B. Sc)/Professionsbachelorgrad/Diplomingeniør |
| Deutschland | Master (alle Hochschulen)/Diplom (Univ.)/Magister/Staatsexamen/Doktorgrad | Bachelor/Fachhochschulabschluss (FH)
  Staatsexamen (Regelstudienzeit 3 Jahre) |
| Eesti | Rakenduskõrghariduse diplom Bakalaureusekraad (160 ainepunkti)/Magistrikraad/Arstikraad/Hambaarstikraad/Loomaarstikraad/Filosoofiadoktor/Doktorikraad (120–160 ainepunkti) | Bakalaureusekraad (min 120 ainepunkti)/Bakalaureusekraad (< 160 ainepunkti) |
| Éire/Ireland | Céim Onórach Bhaitsiléara (4 bliana/240 ECTS) Honours Bachelor Degree (4 years/240 ECTS)/Céim Ollscoile University Degree/

  Céim Mháistir (60-120 ECTS) Master’s Degree (60-120 ECTS)/Céim Dochtúra Doctorate | Céim Onórach Bhaitsiléara (3 bliana/180 ECTS) (BA, B.Sc, B. Eng) Honours Bachelor Degree (3 years/180 ECTS) (BA, B.Sc, B. Eng) |
| Ελλάδα | Πτυχίο [ΑΕI (πανεπιστημίου, πολυτεχνείου), ΤΕI υποχρεωτικής τετραετούς φοίτησης] 4 χρόνια (1ος κύκλος)
  Μεταπτυχιακό Δίπλωμα Ειδίκευσης (2ος κύκλος)
  Διδακτορικό Δίπλωμα (3ος κύκλος) | |
| España | Licenciado/Ingeniero/Arquitecto/Graduado/Máster Universitario/Doctor | Diplomado/Ingeniero técnico
  Arquitecto técnico/Maestro |
| France | Maîtrise/MST (maîtrise des sciences et techniques)/MSG (maîtrise des sciences de gestion)
  DEST (diplôme d'études supérieures techniques)/DRT (diplôme de recherche technologique)
  DESS (diplôme d'études supérieures spécialisées)/DEA (diplôme d'études approfondies)
  Master 1/Master 2 professionnel/Master 2 recherche
  Diplôme des grandes écoles/Diplôme d'ingénieur/Doctorat | Licence |
| Italia | Diploma di Laurea (DL) — da 4 a 6 anni/Laurea specialistica (LS)/Laurea magistrale (LM)/Master universitario di primo livello/Master universitario di secondo livello/Diploma di Specializzazione (DS)/Dottorato di ricerca (DR) | Diploma universitario (3 anni)/Diploma di Scuola diretta a fini speciali (3 anni)/Laurea — L180 crediti |
| Κύπρος | Πανεπιστημιακό Πτυχíο/Bachelor
  Master/Doctorat | |
| Latvija | Bakalaura diploms (160 kredītpunkti)/Profesionālā bakalaura diploms/Maģistra diploms/Profesionālā maģistra diploms/Doktora grāds | Bakalaura diploms (min. 120 kredītpunkti) |
| Lietuva | Aukštojo mokslo diplomas/Bakalauro diplomas/Magistro diplomas/Daktaro diplomas/Meno licenciato diplomas | Profesinio bakalauro diplomas
  Aukštojo mokslo diplomas |
| Luxembourg | Master/Diplôme d'ingénieur industriel/DESS en droit européen | Bachelor/Diplôme d'ingénieur technicien |
| Magyarország | Egyetemi oklevél/Alapfokozat — 240 kredit/Mesterfokozat/Doktori fokozat | Főiskolai oklevél/Alapfokozat — 180 kredit vagy annál több |
| Malta | Bachelor's degree/Master of Arts/Doctorate | Bachelor’s degree |
| Nederland | HBO Bachelor degree
  HBO/WO Master's degree
  Doctoraal examen/Doctoraat | Bachelor (WO) |
| Österreich | Master Magister/Magistra
  Magister/Magistra (FH)
  Diplom-Ingenieur/in
  Diplom-Ingenieur/in (FH)
  Doktor/in
  PhD | Bachelor
  Bakkalaureus/Bakkalaurea
  Bakkalaureus/Bakkalaurea (FH) |
| Polska | Magister/Magister inżynier
  Dyplom doktora | Licencjat/Inżynier |
| Portugal | Licenciado/Mestre/Doutor | Bacharel/Licenciado |
| Republika Hrvatska | Baccalaureus/Baccalaurea (Sveučilišni prvostupnik/prvostupnica)
  Stručni specijalist
  Master degree (magistar struke) 300 kredit min.
  Magistar inženjer/magistrica inženjerka (mag. ing.)
  Doktor struke/Doktor umjetnosti | Baccalaureus/Baccalaurea (Sveučilišni prvostupnik/prvostupnica) |
| România | Diplomă de licenţă/Diplomă de inginer/Diplomă de urbanist/Diplomă de master/Diplomă de studii aprofundate/Certificat de atestare (studii academice postuniversitare)/Diplomă de doctor | Diplomă de licență |
| Slovenija | Univerzitetna diploma/Magisterij/Specializacija/Doktorat | Diploma o pridobljeni visoki strokovni izobrazbi |
| Slovensko | diplom o ukončení vysokoškolského štúdia/bakalár (Bc.)/magister magister/inžinier/ArtD | diplom o ukončení bakalárskeho štúdia (bakalár) |
| Suomi/Finland | Maisterin tutkinto — Magister-examen
  Ammattikorkeakoulututkinto — Yrkeshögskoleexamen (min. 160 opintoviikkoa — studieveckor)
  Tohtorin tutkinto (Doktorsexamen) joko 4 vuotta tai 2 vuotta lisensiaatin tutkinnon jälkeen — antingen 4 år eller 2 år efter licentiatexamen/Lisensiaatti/Licentiat | Kandidaatin tutkinto — Kandidatexamen/Ammattikorkeakoulututkinto —
  Yrkeshögskoleexamen (min. 120 opintoviikkoa — studieveckor) |
| Sverige | Magisterexamen (akademisk examen omfattande minst 160 poäng varav 80 poäng fördjupade studier i ett ämne + uppsats motsvarande 20 poäng eller två uppsatser motsvarande 10 poäng vardera)/Licentiatexamen/Doktorsexamen
  Meriter på avancerad nivå: Magisterexamen, 1 år, 60 högskolepoäng/Masterexamen, 2 år, 120 högskolepoäng
  Meriter på forskarnivå: Licentiatexamen, 2 år, 120 högskolepoäng/Doktorsexamen, 4 år, 240 högskolepoäng | Kandidatexamen (akademisk examen omfattande minst 120 poäng varav 60 poäng fördjupade studier i ett ämne + uppsats motsvarande 10 poäng)
  Meriter på grundnivå:
  Kandidatexamen, 3 år, 180 högskolepoäng (Bachelor) |
| United Kingdom | Honours Bachelor degree/Master's degree (MA, MB, MEng, MPhil, MSc)/Doctorate | (Honours) Bachelor degree
  NB: Master's degree in Scotland |

COUNTRY

University course of at least four years’ duration

University course of at least three years’ duration

Belgique — België — Belgien

Licence/Licentiaat/Diplôme d'études approfondies (DEA)/Diplôme d'études spécialisées (DES)/Diplôme d'études supérieures spécialisées (DESS)/Gediplomeerde in de Voortgezette Studies (GVS)/Gediplomeerde in de Gespecialiseerde Studies (GGS)/Gediplomeerde in de Aanvullende Studies (GAS)

Agrégation de l’enseignement secondaire supérieur (AESS)/Aggregaat

Ingénieur industriel/Industrieel ingenieur/Master — 60/120 ECTS/Master complémentaire — 60 ECTS ou plus

Agrégation de l’enseignement secondaire supérieur (AESS) — 30 ECTS

Doctorat/Doctoraal diploma

Bachelor académique (dit ‘de transition’) — 180 ECTS

Academisch gerichte bachelor — 180 ECTS

България

Диплома за висше образование Бакалавър — 240 ECTS/Магистър — 300 ECTS/Доктор

Магистър след Бакалавър — 60 ECTS/Магистър след Професионален бакалавър по ... — 120 ECTS

Česká republika

Diplom o ukončení vysokoškolského studia/Magistr/Doktor

Diplom o ukončení bakalářského studia (Bakalář)

Danmark

Kandidatgrad/Candidatus/Master/Magistergrad (Mag.Art)/Licenciatgrad/Ph.d.-grad

Bachelorgrad (B.A or B. Sc)/Professionsbachelorgrad/Diplomingeniør

Deutschland

Master (alle Hochschulen)/Diplom (Univ.)/Magister/Staatsexamen/Doktorgrad

Bachelor/Fachhochschulabschluss (FH)

Staatsexamen (Regelstudienzeit 3 Jahre)

Eesti

Rakenduskõrghariduse diplom Bakalaureusekraad (160 ainepunkti)/Magistrikraad/Arstikraad/Hambaarstikraad/Loomaarstikraad/Filosoofiadoktor/Doktorikraad (120–160 ainepunkti)

Bakalaureusekraad (min 120 ainepunkti)/Bakalaureusekraad (< 160 ainepunkti)

Éire/Ireland

Céim Onórach Bhaitsiléara (4 bliana/240 ECTS) Honours Bachelor Degree (4 years/240 ECTS)/Céim Ollscoile University Degree/

Céim Mháistir (60-120 ECTS) Master’s Degree (60-120 ECTS)/Céim Dochtúra Doctorate

Céim Onórach Bhaitsiléara (3 bliana/180 ECTS) (BA, B.Sc, B. Eng) Honours Bachelor Degree (3 years/180 ECTS) (BA, B.Sc, B. Eng)

Ελλάδα

Πτυχίο [ΑΕI (πανεπιστημίου, πολυτεχνείου), ΤΕI υποχρεωτικής τετραετούς φοίτησης] 4 χρόνια (1ος κύκλος)

Μεταπτυχιακό Δίπλωμα Ειδίκευσης (2ος κύκλος)

Διδακτορικό Δίπλωμα (3ος κύκλος)

España

Licenciado/Ingeniero/Arquitecto/Graduado/Máster Universitario/Doctor

Diplomado/Ingeniero técnico

Arquitecto técnico/Maestro

France

Maîtrise/MST (maîtrise des sciences et techniques)/MSG (maîtrise des sciences de gestion)

DEST (diplôme d'études supérieures techniques)/DRT (diplôme de recherche technologique)

DESS (diplôme d'études supérieures spécialisées)/DEA (diplôme d'études approfondies)

Master 1/Master 2 professionnel/Master 2 recherche

Diplôme des grandes écoles/Diplôme d'ingénieur/Doctorat

Licence

Italia

Diploma di Laurea (DL) — da 4 a 6 anni/Laurea specialistica (LS)/Laurea magistrale (LM)/Master universitario di primo livello/Master universitario di secondo livello/Diploma di Specializzazione (DS)/Dottorato di ricerca (DR)

Diploma universitario (3 anni)/Diploma di Scuola diretta a fini speciali (3 anni)/Laurea — L180 crediti

Κύπρος

Πανεπιστημιακό Πτυχíο/Bachelor

Master/Doctorat

Latvija

Bakalaura diploms (160 kredītpunkti)/Profesionālā bakalaura diploms/Maģistra diploms/Profesionālā maģistra diploms/Doktora grāds

Bakalaura diploms (min. 120 kredītpunkti)

Lietuva

Aukštojo mokslo diplomas/Bakalauro diplomas/Magistro diplomas/Daktaro diplomas/Meno licenciato diplomas

Profesinio bakalauro diplomas

Aukštojo mokslo diplomas

Luxembourg

Master/Diplôme d'ingénieur industriel/DESS en droit européen

Bachelor/Diplôme d'ingénieur technicien

Magyarország

Egyetemi oklevél/Alapfokozat — 240 kredit/Mesterfokozat/Doktori fokozat

Főiskolai oklevél/Alapfokozat — 180 kredit vagy annál több

Malta

Bachelor's degree/Master of Arts/Doctorate

Bachelor’s degree

Nederland

HBO Bachelor degree

HBO/WO Master's degree

Doctoraal examen/Doctoraat

Bachelor (WO)

Österreich

Master Magister/Magistra

Magister/Magistra (FH)

Diplom-Ingenieur/in

Diplom-Ingenieur/in (FH)

Doktor/in

PhD

Bachelor

Bakkalaureus/Bakkalaurea

Bakkalaureus/Bakkalaurea (FH)

Polska

Magister/Magister inżynier

Dyplom doktora

Licencjat/Inżynier

Portugal

Licenciado/Mestre/Doutor

Bacharel/Licenciado

Republika Hrvatska

Baccalaureus/Baccalaurea (Sveučilišni prvostupnik/prvostupnica)

Stručni specijalist

Master degree (magistar struke) 300 kredit min.

Magistar inženjer/magistrica inženjerka (mag. ing.)

Doktor struke/Doktor umjetnosti

Baccalaureus/Baccalaurea (Sveučilišni prvostupnik/prvostupnica)

România

Diplomă de licenţă/Diplomă de inginer/Diplomă de urbanist/Diplomă de master/Diplomă de studii aprofundate/Certificat de atestare (studii academice postuniversitare)/Diplomă de doctor

Diplomă de licență

Slovenija

Univerzitetna diploma/Magisterij/Specializacija/Doktorat

Diploma o pridobljeni visoki strokovni izobrazbi

Slovensko

diplom o ukončení vysokoškolského štúdia/bakalár (Bc.)/magister magister/inžinier/ArtD

diplom o ukončení bakalárskeho štúdia (bakalár)

Suomi/Finland

Maisterin tutkinto — Magister-examen

Ammattikorkeakoulututkinto — Yrkeshögskoleexamen (min. 160 opintoviikkoa — studieveckor)

Tohtorin tutkinto (Doktorsexamen) joko 4 vuotta tai 2 vuotta lisensiaatin tutkinnon jälkeen — antingen 4 år eller 2 år efter licentiatexamen/Lisensiaatti/Licentiat

Kandidaatin tutkinto — Kandidatexamen/Ammattikorkeakoulututkinto —

Yrkeshögskoleexamen (min. 120 opintoviikkoa — studieveckor)

Sverige

Magisterexamen (akademisk examen omfattande minst 160 poäng varav 80 poäng fördjupade studier i ett ämne + uppsats motsvarande 20 poäng eller två uppsatser motsvarande 10 poäng vardera)/Licentiatexamen/Doktorsexamen

Meriter på avancerad nivå: Magisterexamen, 1 år, 60 högskolepoäng/Masterexamen, 2 år, 120 högskolepoäng

Meriter på forskarnivå: Licentiatexamen, 2 år, 120 högskolepoäng/Doktorsexamen, 4 år, 240 högskolepoäng

Kandidatexamen (akademisk examen omfattande minst 120 poäng varav 60 poäng fördjupade studier i ett ämne + uppsats motsvarande 10 poäng)

Meriter på grundnivå:

Kandidatexamen, 3 år, 180 högskolepoäng (Bachelor)

United Kingdom

Honours Bachelor degree/Master's degree (MA, MB, MEng, MPhil, MSc)/Doctorate

(Honours) Bachelor degree

NB: Master's degree in Scotland

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(1)  Access to grades 7-16 of function group AD is subject to the further condition of having acquired at least one year’s appropriate professional experience.

ANNEX II

REQUESTS FOR REVIEW — APPEALS — COMPLAINTS TO THE EUROPEAN OMBUDSMAN

Candidates who consider that a decision has adversely affected them may request a review of the decision, launch an appeal procedure or lodge a complaint with the European Ombudsman (1).

Requests for review

Submit a duly substantiated request for review, by email to the mailbox for the procedure

PE-191-S@ep.europa.eu

within 10 calendar days of the date on which the Competitions and Selection Procedures Unit sent the email containing details of the decision in question.

A reply will be sent to you as soon as possible.

This option is available only at the following stages: admission to the selection procedure and admission to the written and oral tests.

Appeals

| — | Lodge a complaint under Article 90(2) of the Staff Regulations of Officials of the European Union (2), which should be addressed to:





  The Secretary-General |
| --- | --- |
| European Parliament |
| Konrad Adenauer Building |
| 2929 Luxembourg |
| LUXEMBOURG |

—

Lodge a complaint under Article 90(2) of the Staff Regulations of Officials of the European Union (2), which should be addressed to:

The Secretary-General

European Parliament

Konrad Adenauer Building

2929 Luxembourg

LUXEMBOURG

This option is available at all stages of the selection procedure.

Please note the broad measure of discretion enjoyed by selection committees, whose decisions are independently arrived at and cannot be changed by the appointing authority. The selection committee’s decisions are subject to review only in the event of a clear violation of the rules governing their work. In that event, a decision by a selection committee may be challenged directly in the European Union Civil Service Tribunal without a complaint having first been lodged under Article 90(2) of the Staff Regulations of Officials of the European Union.

| — | Submit an appeal to the:





  European Union Civil Service Tribunal |
| --- | --- |
| 2925 Luxembourg |
| LUXEMBOURG, |

—

Submit an appeal to the:

European Union Civil Service Tribunal

2925 Luxembourg

LUXEMBOURG,

under Article 270 of the Treaty on the Functioning of the European Union and Article 91 of the Staff Regulations of Officials of the European Union.

This option is available only in relation to decisions taken by the selection committee.

In the case of administrative decisions denying admission to the selection procedure on the grounds that the application does not meet the eligibility criteria set out in section B.1 of the notice, it is possible to appeal to the European Union Civil Service Tribunal only after having first lodged a complaint as described above.

Appeals to the European Union Civil Service Tribunal may be made only through a lawyer authorised to practise before a court of a Member State of the European Union or of the European Economic Area.

The time limits laid down in Articles 90 and 91 of the Staff Regulations of Officials of the European Union which apply to these two types of appeal start to run either from the date of notification of the original decision adversely affecting you or, only in the case of a request for a review, from the date on which you are notified of the selection committee’s original reply to the request.

Complaints to the European Ombudsman

Any European Union citizen can make a complaint to the European Ombudsman:

| European Ombudsman |
| --- |
| 1, avenue du Président Robert Schuman — BP 403 |
| 67001 Strasbourg Cedex |
| FRANCE |

European Ombudsman

1, avenue du Président Robert Schuman — BP 403

67001 Strasbourg Cedex

FRANCE

under Article 228(1) of the Treaty on the Functioning of the European Union and in accordance with the conditions laid down in Decision 94/262/ECSC, EC, Euratom of the European Parliament of 9 March 1994 on the regulations and general conditions governing the performance of the Ombudsman’s duties (3).

You should note that complaints made to the Ombudsman have no suspensive effect on the time limit laid down in Article 91 of the Staff Regulations of Officials of the European Union for lodging appeals with the European Union Civil Service Tribunal under Article 270 of the Treaty on the Functioning of the European Union.

---

(1)  Reviews, appeals or complaints to the European Ombudsman will not interrupt the work of the selection committee.

(2)  See Council Regulation (EEC, Euratom, ECSC) No 259/68 (OJ L 56, 4.3.1968, p. 1), as amended by Regulation (EC, Euratom) No 723/2004 (OJ L 124, 27.4.2004, p. 1) and most recently by Regulation (EU, Euratom) No 1023/2013 of the European Parliament and of the Council of 22 October 2013 amending the Staff Regulations of Officials of the European Union and the Conditions of Employment of Other Servants of the European Union (OJ L 287, 29.10.2013, p. 15).

(3)  OJ L 113, 4.5.1994, p. 15.

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| 24.5.2016 | EN | Official Journal of the European Union | CA 185/31 |
| --- | --- | --- | --- |

24.5.2016

EN

Official Journal of the European Union

CA 185/31

---

RECRUITMENT NOTICE PE/192/S

DIRECTOR

(Function group AD, grade 14)

DIRECTORATE-GENERAL FOR INTERNAL POLICIES OF THE UNION — DIRECTORATE FOR CITIZENS’ RIGHTS AND CONSTITUTIONAL AFFAIRS

(2016/C 185 A/02)

1.   Vacant post

The President of the European Parliament has decided to open the procedure for filling the post of director (AD, grade 14) in the Directorate-General for Internal Policies of the Union — Directorate for Citizens’ Rights and Constitutional Affairs, in accordance with Article 29(2) of the Staff Regulations of Officials of the European Union (1) (hereinafter referred to as ‘the Staff Regulations’).

This selection procedure, which is designed to give the appointing authority a wider choice of candidates, will be conducted at the same time as internal and interinstitutional recruitment procedures.

Recruitment will be to grade AD14 (2). The basic salary is EUR 13 641,95 per month. In addition to the basic salary, which is subject to Community tax and exempt from national tax, certain allowances may be payable in circumstances laid down by the Staff Regulations.

Candidates should note that this post is subject to the mobility policy rules adopted by Parliament’s Bureau on 29 March 2004.

The post calls for flexibility and frequent contact with people inside and outside Parliament, including Members of the European Parliament. The director will be required to travel frequently between Parliament’s places of work and elsewhere.

2.   Place of employment

Brussels. This post may be transferred to one of Parliament’s other places of work.

3.   Equal opportunities

The European Parliament is an equal opportunities employer and accepts applications without discrimination on any ground such as sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age, sexual orientation, marital status or family situation.

4.   Job description

As a senior official, the director will be required to perform the following duties in the light of the guidelines and decisions laid down by the parliamentary authority and the director-general (3):

| — | ensuring that a large department in Parliament’s Secretariat, comprising several units covering the directorate’s areas of activity, runs smoothly, |
| --- | --- |

—

ensuring that a large department in Parliament’s Secretariat, comprising several units covering the directorate’s areas of activity, runs smoothly,

| — | managing, leading, motivating and coordinating teams of staff; optimising the use of the directorate’s resources to provide a high-quality service (organisation, management of human and budget resources, innovation, etc.) in its areas of activity, |
| --- | --- |

—

managing, leading, motivating and coordinating teams of staff; optimising the use of the directorate’s resources to provide a high-quality service (organisation, management of human and budget resources, innovation, etc.) in its areas of activity,

| — | planning the directorate’s activities (setting objectives and drawing up strategies); taking the decisions needed to achieve the objectives set; assessing services provided with a view to ensuring that high standards are maintained, |
| --- | --- |

—

planning the directorate’s activities (setting objectives and drawing up strategies); taking the decisions needed to achieve the objectives set; assessing services provided with a view to ensuring that high standards are maintained,

| — | advising the director-general, the Secretariat and MEPs in the directorate’s areas of activity, |
| --- | --- |

—

advising the director-general, the Secretariat and MEPs in the directorate’s areas of activity,

| — | cooperating with the other directorates in the Secretariat, representing Parliament and negotiating contracts and agreements in the directorate’s areas of activity, |
| --- | --- |

—

cooperating with the other directorates in the Secretariat, representing Parliament and negotiating contracts and agreements in the directorate’s areas of activity,

| — | managing and seeing through specific projects likely to involve financial responsibilities, |
| --- | --- |

—

managing and seeing through specific projects likely to involve financial responsibilities,

| — | acting as authorising officer by subdelegation. |
| --- | --- |

—

acting as authorising officer by subdelegation.

5.   Eligibility (profile required)

The selection procedure is open to candidates who meet the following conditions on the closing date for applications:

(a)   General conditions

Under Article 28 of the Staff Regulations, candidates must:

| — | be a national of one of the European Union’s Member States, |
| --- | --- |

—

be a national of one of the European Union’s Member States,

| — | enjoy full rights as a citizen, |
| --- | --- |

—

enjoy full rights as a citizen,

| — | have fulfilled any obligations imposed on them by the laws on military service, |
| --- | --- |

—

have fulfilled any obligations imposed on them by the laws on military service,

| — | produce the appropriate character references as to their suitability for the performance of their duties. |
| --- | --- |

—

produce the appropriate character references as to their suitability for the performance of their duties.

(b)   Specific conditions

(i)   Qualifications and professional experience required

| — | A level of education which corresponds to completed university studies attested by a diploma, when the normal period of university education is four years or more,
  or
  a level of education which corresponds to completed university studies attested by a diploma and appropriate professional experience of at least one year (4), when the normal period of university education is at least three years. |
| --- | --- |

—

A level of education which corresponds to completed university studies attested by a diploma, when the normal period of university education is four years or more,

or

a level of education which corresponds to completed university studies attested by a diploma and appropriate professional experience of at least one year (4), when the normal period of university education is at least three years.

| — | At least 12 years’ professional experience gained after obtaining the qualifications referred to above, including at least six years performing managerial duties. |
| --- | --- |

—

At least 12 years’ professional experience gained after obtaining the qualifications referred to above, including at least six years performing managerial duties.

(ii)   Knowledge required

| — | Excellent general knowledge of European affairs, |
| --- | --- |

—

Excellent general knowledge of European affairs,

| — | excellent grasp of internal, national and international political issues, |
| --- | --- |

—

excellent grasp of internal, national and international political issues,

| — | excellent knowledge of the Treaties, |
| --- | --- |

—

excellent knowledge of the Treaties,

| — | very good understanding of the different cultures represented in the European institutions, |
| --- | --- |

—

very good understanding of the different cultures represented in the European institutions,

| — | excellent knowledge of Parliament’s Secretariat, its organisational set-up and environment, and the various players involved, |
| --- | --- |

—

excellent knowledge of Parliament’s Secretariat, its organisational set-up and environment, and the various players involved,

| — | excellent knowledge of Parliament’s Rules of Procedure, legislative procedures and internal rules and working methods, |
| --- | --- |

—

excellent knowledge of Parliament’s Rules of Procedure, legislative procedures and internal rules and working methods,

| — | excellent knowledge of the Staff Regulations, of how they are to be interpreted and of the rules based on them, |
| --- | --- |

—

excellent knowledge of the Staff Regulations, of how they are to be interpreted and of the rules based on them,

| — | excellent knowledge of the Financial Regulation applicable to the general budget of the Union and its Rules of Application, and of Parliament’s internal rules and subordinate provisions, |
| --- | --- |

—

excellent knowledge of the Financial Regulation applicable to the general budget of the Union and its Rules of Application, and of Parliament’s internal rules and subordinate provisions,

| — | very good administrative knowledge (human resources, management, budget, finance, IT, legal issues, etc.), |
| --- | --- |

—

very good administrative knowledge (human resources, management, budget, finance, IT, legal issues, etc.),

| — | excellent knowledge of management techniques. |
| --- | --- |

—

excellent knowledge of management techniques.

(iii)   Knowledge of languages

Excellent knowledge of one official language of the European Union (5) and a very good knowledge of at least one other is required.

The Advisory Committee for the Appointment of Senior Officials will take knowledge of other official languages of the European Union into account.

(iv)   Skills required

| — | A flair for strategy, |
| --- | --- |

—

A flair for strategy,

| — | leadership qualities, |
| --- | --- |

—

leadership qualities,

| — | forward-planning skills, |
| --- | --- |

—

forward-planning skills,

| — | ability to react appropriately to events, |
| --- | --- |

—

ability to react appropriately to events,

| — | thoroughness, |
| --- | --- |

—

thoroughness,

| — | communication skills. |
| --- | --- |

—

communication skills.

6.   Selection procedure

To assist the appointing authority in its choice, the Advisory Committee for the Appointment of Senior Officials will draw up a list of candidates and make a recommendation to Parliament’s Bureau as to who should be called for interview. The Bureau will adopt the list, and the Committee will conduct the interviews and submit its final report to the Bureau for a decision. At this stage, the Bureau may interview the candidates.

7.   Applications

The deadline for applications is:

12.00 (noon), Brussels time, on 2 June 2016.

Candidates are asked to send, by email only, a personal statement in PDF format (marked ‘For the attention of the Secretary-General of the European Parliament, Recruitment Notice PE/192/S’) and a curriculum vitae (in Europass format (6)), quoting the reference number for the procedure (PE/192/S) in the subject line, to:

EP-SENIOR-MANAGEMENT@ep.europa.eu

The date and time of dispatch of the email will be taken to be the date and time of submission of the application.

Scanned documents must be legible.

Candidates called for interview must produce by the interview date copies or photocopies of supporting documents relating to their studies, professional experience and current responsibilities
   (7)
  . These documents will not be returned.

Personal data which candidates provide for the purposes of this selection procedure will be processed in accordance with Regulation (EC) No 45/2001 of the European Parliament and of the Council (8).

---

(1)  See Council Regulation (EEC, Euratom, ECSC) No 259/68 (OJ L 56, 4.3.1968, p. 1), as amended by Regulation (EC, Euratom) No 723/2004 (OJ L 124, 27.4.2004, p. 1) and most recently by Regulation (EU, Euratom) No 1023/2013 of the European Parliament and of the Council of 22 October 2013 amending the Staff Regulations of Officials of the European Union and the Conditions of Employment of Other Servants of the European Union (OJ L 287, 29.10.2013, p. 15).

(2)  On recruitment the official will be placed in the appropriate step in accordance with Article 32 of the Staff Regulations.

(3)  For description of main tasks, see annex.

(4)  This year of experience will not be taken into account when assessing the professional experience required under the next indent.

(5)  The official languages of the European Union are: Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.

(6)  http://europass.cedefop.europa.eu/

(7)  This does not apply to candidates working for the European Parliament on the closing date for applications.

(8)  Regulation (EC) No 45/2001 of the European Parliament and of the Council of 18 December 2000 on the protection of individuals with regard to the processing of personal data by the Community institutions and bodies and on the free movement of such data (OJ L 8, 12.1.2001, p. 1).

---

ANNEX

DIRECTORATE-GENERAL FOR INTERNAL POLICIES OF THE UNION — DIRECTORATE FOR CITIZENS’ RIGHTS AND CONSTITUTIONAL AFFAIRS

MAIN TASKS

(Staff complement as at the date of publication: 109 officials — 59 AD, 48 AST and 2 AST/SC)

| — | Directing, coordinating and leading the directorate’s units and departments |
| --- | --- |

—

Directing, coordinating and leading the directorate’s units and departments

| — | Managing projects |
| --- | --- |

—

Managing projects

| — | Representing the directorate on various committees and/or in interinstitutional forums |
| --- | --- |

—

Representing the directorate on various committees and/or in interinstitutional forums

| — | Acting as authorising officer by subdelegation |
| --- | --- |

—

Acting as authorising officer by subdelegation

SECRETARIAT OF THE COMMITTEE ON CIVIL LIBERTIES, JUSTICE AND HOME AFFAIRS

| — | Running the secretariat of the committee (organising committee meetings and coordinator meetings, scheduling, notes for the Chair, minutes, Chair’s correspondence and miscellaneous letters, interinstitutional contacts, etc.), |
| --- | --- |

—

Running the secretariat of the committee (organising committee meetings and coordinator meetings, scheduling, notes for the Chair, minutes, Chair’s correspondence and miscellaneous letters, interinstitutional contacts, etc.),

| — | Helping MEPs, by means of written and oral contributions, to carry out their duties as chairs, vice-chairs, coordinators and rapporteurs; drafting working documents, draft reports, amendments and voting lists (legislative and non-legislative procedures) and following up ‘comitology’ acts, |
| --- | --- |

—

Helping MEPs, by means of written and oral contributions, to carry out their duties as chairs, vice-chairs, coordinators and rapporteurs; drafting working documents, draft reports, amendments and voting lists (legislative and non-legislative procedures) and following up ‘comitology’ acts,

| — | Taking part in interinstitutional dialogue, in particular in connection with first-reading agreements (trilogues), |
| --- | --- |

—

Taking part in interinstitutional dialogue, in particular in connection with first-reading agreements (trilogues),

| — | Organising public hearings, seminars, missions and delegation visits, |
| --- | --- |

—

Organising public hearings, seminars, missions and delegation visits,

| — | Liaising with the Fundamental Rights Agency (FRA), the European Monitoring Centre for Drugs and Drug Addiction (EMCDDA), Eurojust, Europol, Frontex, CEPOL, EASO, eu-LISA and the EDPS, |
| --- | --- |

—

Liaising with the Fundamental Rights Agency (FRA), the European Monitoring Centre for Drugs and Drug Addiction (EMCDDA), Eurojust, Europol, Frontex, CEPOL, EASO, eu-LISA and the EDPS,

| — | Maintaining the LIBE committee website and producing the LIBE Newsletter in connection with the area of freedom, security and justice (Title V of the Treaty on the Functioning of the European Union and Annex VI to Parliament’s Rules of Procedure — LIBE powers). |
| --- | --- |

—

Maintaining the LIBE committee website and producing the LIBE Newsletter in connection with the area of freedom, security and justice (Title V of the Treaty on the Functioning of the European Union and Annex VI to Parliament’s Rules of Procedure — LIBE powers).

SECRETARIAT OF THE COMMITTEE ON LEGAL AFFAIRS

| — | Helping MEPs carry out their duties by drafting various documents: working documents, draft reports and opinions (legislative and non-legislative procedures), written and oral contributions, and resolutions, including opinions on legal bases, verification of credentials and legal disputes, |
| --- | --- |

—

Helping MEPs carry out their duties by drafting various documents: working documents, draft reports and opinions (legislative and non-legislative procedures), written and oral contributions, and resolutions, including opinions on legal bases, verification of credentials and legal disputes,

| — | Running the secretariat of the committee (organising committee meetings, coordinator meetings, meetings with political groups, trilogues, technical meetings, meetings with shadow rapporteurs and working party meetings, scheduling, minutes), |
| --- | --- |

—

Running the secretariat of the committee (organising committee meetings, coordinator meetings, meetings with political groups, trilogues, technical meetings, meetings with shadow rapporteurs and working party meetings, scheduling, minutes),

| — | Organising public hearings, workshops, working parties and committee missions away from the places of work, |
| --- | --- |

—

Organising public hearings, workshops, working parties and committee missions away from the places of work,

| — | Drafting and administering (reception and registration) correspondence for the chair of the committee and of other bodies, |
| --- | --- |

—

Drafting and administering (reception and registration) correspondence for the chair of the committee and of other bodies,

| — | Preparing and following votes (drafting and formatting amendments, voting lists and documents adopted), |
| --- | --- |

—

Preparing and following votes (drafting and formatting amendments, voting lists and documents adopted),

| — | Following up delegated acts and implementing measures, and dealing with reasoned opinions from national parliaments, |
| --- | --- |

—

Following up delegated acts and implementing measures, and dealing with reasoned opinions from national parliaments,

| — | Liaising with the other institutions and relevant bodies (in particular the Court of Justice and the European Union Intellectual Property Office (EUIPO)), stakeholders and civil society. |
| --- | --- |

—

Liaising with the other institutions and relevant bodies (in particular the Court of Justice and the European Union Intellectual Property Office (EUIPO)), stakeholders and civil society.

SECRETARIAT OF THE COMMITTEE ON CONSTITUTIONAL AFFAIRS

| — | Running the secretariat of the committee: organising meetings of the AFCO committee and AFCO coordinators, public hearings, missions, exchanges of views with VIPs, study days, and interparliamentary meetings with representatives of national parliaments; scheduling; minutes, |
| --- | --- |

—

Running the secretariat of the committee: organising meetings of the AFCO committee and AFCO coordinators, public hearings, missions, exchanges of views with VIPs, study days, and interparliamentary meetings with representatives of national parliaments; scheduling; minutes,

| — | Preparing working documents, draft reports and draft opinions (legislative and non-legislative procedures), and interinstitutional agreements; interpreting and applying the Rules of Procedure, |
| --- | --- |

—

Preparing working documents, draft reports and draft opinions (legislative and non-legislative procedures), and interinstitutional agreements; interpreting and applying the Rules of Procedure,

| — | Helping MEPs, by means of written and oral contributions, to carry out their duties as chairs, vice-chairs and rapporteurs (including in connection with the Working Group on Revisiting the Rules of Procedure, projects teams, and shadow rapporteurs), |
| --- | --- |

—

Helping MEPs, by means of written and oral contributions, to carry out their duties as chairs, vice-chairs and rapporteurs (including in connection with the Working Group on Revisiting the Rules of Procedure, projects teams, and shadow rapporteurs),

| — | Monitoring procedures for implementing the Lisbon Treaty, including external missions, parliamentary meetings and the Conference of Parliamentary Committees for Union Affairs (COSAC), |
| --- | --- |

—

Monitoring procedures for implementing the Lisbon Treaty, including external missions, parliamentary meetings and the Conference of Parliamentary Committees for Union Affairs (COSAC),

| — | Handling internal management and communication (staff meetings, feedback, website, eCommittee, statistics and training), |
| --- | --- |

—

Handling internal management and communication (staff meetings, feedback, website, eCommittee, statistics and training),

| — | Liaising with the other institutions, stakeholders and civil society. |
| --- | --- |

—

Liaising with the other institutions, stakeholders and civil society.

SECRETARIAT OF THE COMMITTEE ON WOMEN’S RIGHTS AND GENDER EQUALITY

| — | Running the secretariat of the committee (organising committee meetings and coordinator meetings, scheduling, minutes), |
| --- | --- |

—

Running the secretariat of the committee (organising committee meetings and coordinator meetings, scheduling, minutes),

| — | Helping MEPs, by means of written and oral contributions, to carry out their duties as chairs, vice-chairs and rapporteurs; drafting working documents, draft reports and draft opinions (legislative and non-legislative procedures), |
| --- | --- |

—

Helping MEPs, by means of written and oral contributions, to carry out their duties as chairs, vice-chairs and rapporteurs; drafting working documents, draft reports and draft opinions (legislative and non-legislative procedures),

| — | Organising public hearings and working-group missions away from the places of work, |
| --- | --- |

—

Organising public hearings and working-group missions away from the places of work,

| — | Liaising with the other institutions, stakeholders and civil society; liaising with United Nations agencies and other competent bodies, |
| --- | --- |

—

Liaising with the other institutions, stakeholders and civil society; liaising with United Nations agencies and other competent bodies,

| — | Handling communication (FEMM website, Facebook, newsletter). |
| --- | --- |

—

Handling communication (FEMM website, Facebook, newsletter).

SECRETARIAT OF THE COMMITTEE ON PETITIONS

| — | Summarising and following up petitions — drafting of correspondence, e-petitions, website, FFVs, |
| --- | --- |

—

Summarising and following up petitions — drafting of correspondence, e-petitions, website, FFVs,

| — | Running the secretariat of the committee (organising committee meetings and coordinator meetings, scheduling, minutes, etc.), |
| --- | --- |

—

Running the secretariat of the committee (organising committee meetings and coordinator meetings, scheduling, minutes, etc.),

| — | Communicating with petitioners, |
| --- | --- |

—

Communicating with petitioners,

| — | Liaising with the other institutions (Commission Secretariat-General, and Member State and third-country permanent representations and diplomatic services), stakeholders and civil society, |
| --- | --- |

—

Liaising with the other institutions (Commission Secretariat-General, and Member State and third-country permanent representations and diplomatic services), stakeholders and civil society,

| — | Liaising with the European Ombudsman and with national-parliament petitions committees, |
| --- | --- |

—

Liaising with the European Ombudsman and with national-parliament petitions committees,

| — | Helping MEPs, by means of written and oral contributions, to carry out their duties as chairs, vice-chairs and rapporteurs, |
| --- | --- |

—

Helping MEPs, by means of written and oral contributions, to carry out their duties as chairs, vice-chairs and rapporteurs,

| — | Drafting working documents and draft reports (legislative and non-legislative procedures). |
| --- | --- |

—

Drafting working documents and draft reports (legislative and non-legislative procedures).

POLICY DEPARTMENT FOR CITIZENS’ RIGHTS AND CONSTITUTIONAL AFFAIRS

| — | Providing assistance for Parliament’s authorities and parliamentary-committee secretariats (in-house and external studies and notes, workshops, and notes for the President’s and Secretary-General’s cabinets) in the area of citizens’ rights and constitutional affairs (relevant committees: AFCO, FEMM, JURI, LIBE and PETI), |
| --- | --- |

—

Providing assistance for Parliament’s authorities and parliamentary-committee secretariats (in-house and external studies and notes, workshops, and notes for the President’s and Secretary-General’s cabinets) in the area of citizens’ rights and constitutional affairs (relevant committees: AFCO, FEMM, JURI, LIBE and PETI),

| — | Making external expertise available to parliamentary committees (identifying requirements, invitations to tender, assessments); developing exchanges with outside experts, research institutes and universities, |
| --- | --- |

—

Making external expertise available to parliamentary committees (identifying requirements, invitations to tender, assessments); developing exchanges with outside experts, research institutes and universities,

| — | Updating fact sheets, |
| --- | --- |

—

Updating fact sheets,

| — | Furthering contacts with DG EPRS, expanding circulation of the work of the policy department and supplementing its working tools, |
| --- | --- |

—

Furthering contacts with DG EPRS, expanding circulation of the work of the policy department and supplementing its working tools,

| — | Helping to establish a modern IT environment for knowledge management. |
| --- | --- |

—

Helping to establish a modern IT environment for knowledge management.

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| 24.5.2016 | EN | Official Journal of the European Union | CA 185/38 |
| --- | --- | --- | --- |

24.5.2016

EN

Official Journal of the European Union

CA 185/38

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RECRUITMENT NOTICE PE/194/S

DIRECTOR

(function group AD, grade 14)

DIRECTORATE-GENERAL FOR INFRASTRUCTURE AND LOGISTICS — DIRECTORATE FOR LOGISTICS

(2016/C 185 A/03)

1.   Vacant post

The President of the European Parliament has decided to open the procedure for filling the post of director (AD, grade 14) in the Directorate-General for Infrastructure and Logistics — Directorate for Logistics, in accordance with Article 29(2) of the Staff Regulations of Officials of the European Union (1) (hereinafter referred to as ‘the Staff Regulations’).

This selection procedure, which is designed to give the appointing authority a wider choice of candidates, will be conducted at the same time as internal and interinstitutional recruitment procedures.

Recruitment will be to grade AD 14 (2). The basic salary is EUR 13 641,95 per month. In addition to the basic salary, which is subject to Community tax and exempt from national tax, certain allowances may be payable in circumstances laid down by the Staff Regulations.

Candidates should note that this post is subject to the mobility policy rules adopted by Parliament’s Bureau on 29 March 2004.

The post calls for flexibility and frequent contact with people inside and outside Parliament, including Members of the European Parliament. The director will be required to travel frequently between Parliament’s places of work and elsewhere.

2.   Place of employment

Brussels. This post may be transferred to one of Parliament’s other places of work.

3.   Equal opportunities

The European Parliament is an equal opportunities employer and accepts applications without discrimination on any ground such as sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age, sexual orientation, marital status or family situation.

4.   Job description

As a senior official, the director will be required to perform the following duties (3) in the light of the guidelines and decisions laid down by the parliamentary authority and the director-general:

| — | ensuring that a large department in Parliament’s Secretariat, comprising several units covering the directorate’s areas of activity, runs smoothly, |
| --- | --- |

—

ensuring that a large department in Parliament’s Secretariat, comprising several units covering the directorate’s areas of activity, runs smoothly,

| — | managing, leading, motivating and coordinating teams of staff; optimising the use of the directorate’s resources to provide a high-quality service (organisation, management of human and budget resources, innovation, etc.) in its areas of activity, |
| --- | --- |

—

managing, leading, motivating and coordinating teams of staff; optimising the use of the directorate’s resources to provide a high-quality service (organisation, management of human and budget resources, innovation, etc.) in its areas of activity,

| — | planning the directorate’s activities (setting objectives and drawing up strategies); taking the decisions needed to achieve the objectives set; assessing services provided with a view to ensuring that high standards are maintained, |
| --- | --- |

—

planning the directorate’s activities (setting objectives and drawing up strategies); taking the decisions needed to achieve the objectives set; assessing services provided with a view to ensuring that high standards are maintained,

| — | advising the director-general, the Secretariat and MEPs in the directorate’s areas of activity, |
| --- | --- |

—

advising the director-general, the Secretariat and MEPs in the directorate’s areas of activity,

| — | cooperating with the other directorates in the Secretariat, representing Parliament and negotiating contracts and agreements in the directorate’s areas of activity, |
| --- | --- |

—

cooperating with the other directorates in the Secretariat, representing Parliament and negotiating contracts and agreements in the directorate’s areas of activity,

| — | managing and seeing through specific projects likely to involve financial responsibilities, |
| --- | --- |

—

managing and seeing through specific projects likely to involve financial responsibilities,

| — | acting as authorising officer by subdelegation. |
| --- | --- |

—

acting as authorising officer by subdelegation.

5.   Eligibility (profile required)

The selection procedure is open to candidates who meet the following conditions on the closing date for applications:

(a)   General conditions

Under Article 28 of the Staff Regulations, candidates must:

| — | be a national of one of the European Union’s Member States, |
| --- | --- |

—

be a national of one of the European Union’s Member States,

| — | enjoy full rights as a citizen, |
| --- | --- |

—

enjoy full rights as a citizen,

| — | have fulfilled any obligations imposed on them by the laws on military service, |
| --- | --- |

—

have fulfilled any obligations imposed on them by the laws on military service,

| — | produce the appropriate character references as to their suitability for the performance of their duties. |
| --- | --- |

—

produce the appropriate character references as to their suitability for the performance of their duties.

(b)   Specific conditions

(i)   Qualifications and professional experience required

| — | A level of education which corresponds to completed university studies attested by a diploma, when the normal period of university education is 4 years or more,
  or
  a level of education which corresponds to completed university studies attested by a diploma and appropriate professional experience of at least 1 year (4), when the normal period of university education is at least 3 years. |
| --- | --- |

—

A level of education which corresponds to completed university studies attested by a diploma, when the normal period of university education is 4 years or more,

or

a level of education which corresponds to completed university studies attested by a diploma and appropriate professional experience of at least 1 year (4), when the normal period of university education is at least 3 years.

| — | At least 12 years’ professional experience gained after obtaining the qualifications referred to above, including at least 6 years performing managerial duties. |
| --- | --- |

—

At least 12 years’ professional experience gained after obtaining the qualifications referred to above, including at least 6 years performing managerial duties.

(ii)   Knowledge required

| — | excellent general knowledge of European affairs, |
| --- | --- |

—

excellent general knowledge of European affairs,

| — | excellent grasp of internal, national and international political issues, |
| --- | --- |

—

excellent grasp of internal, national and international political issues,

| — | excellent knowledge of the Treaties, |
| --- | --- |

—

excellent knowledge of the Treaties,

| — | very good understanding of the different cultures represented in the European institutions, |
| --- | --- |

—

very good understanding of the different cultures represented in the European institutions,

| — | excellent knowledge of Parliament’s Secretariat, its organisational set-up and environment and the various players involved, |
| --- | --- |

—

excellent knowledge of Parliament’s Secretariat, its organisational set-up and environment and the various players involved,

| — | excellent knowledge of Parliament’s Rules of Procedure, legislative procedures and internal rules and working methods, |
| --- | --- |

—

excellent knowledge of Parliament’s Rules of Procedure, legislative procedures and internal rules and working methods,

| — | excellent knowledge of the Staff Regulations, of how they are to be interpreted and of the rules based on them, |
| --- | --- |

—

excellent knowledge of the Staff Regulations, of how they are to be interpreted and of the rules based on them,

| — | excellent knowledge of the Financial Regulation applicable to the general budget of the Union and its Rules of Application, and of Parliament’s internal rules and subordinate provisions, |
| --- | --- |

—

excellent knowledge of the Financial Regulation applicable to the general budget of the Union and its Rules of Application, and of Parliament’s internal rules and subordinate provisions,

| — | very good administrative knowledge (human resources, management, budget, finance, IT, legal issues, etc.), |
| --- | --- |

—

very good administrative knowledge (human resources, management, budget, finance, IT, legal issues, etc.),

| — | excellent knowledge of management techniques. |
| --- | --- |

—

excellent knowledge of management techniques.

(iii)   Knowledge of languages

Excellent knowledge of one of the European Union’s official languages (5) and a very good knowledge of at least one other is required.

The Advisory Committee for the Appointment of Senior Officials will take knowledge of other official languages of the European Union into account.

(iv)   Skills required

| — | a flair for strategy, |
| --- | --- |

—

a flair for strategy,

| — | leadership qualities, |
| --- | --- |

—

leadership qualities,

| — | forward-planning skills, |
| --- | --- |

—

forward-planning skills,

| — | ability to react appropriately to events, |
| --- | --- |

—

ability to react appropriately to events,

| — | thoroughness, |
| --- | --- |

—

thoroughness,

| — | communication skills. |
| --- | --- |

—

communication skills.

6.   Selection procedure

To assist the appointing authority in its choice, the Advisory Committee for the Appointment of Senior Officials will draw up a list of candidates and make a recommendation to Parliament’s Bureau as to who should be called for interview. The Bureau will adopt the list, and the Committee will conduct the interviews and submit its final report to the Bureau for a decision. At that stage, the Bureau may interview the candidates.

7.   Applications

The deadline for applications is:

12.00 (noon), Brussels time, on 2 June 2016.

Candidates are asked to send, by email only, a personal statement in pdf format (marked ‘For the attention of the Secretary-General of the European Parliament, Recruitment Notice PE/194/S’) and a curriculum vitae (in Europass format (6)), quoting the reference number for the procedure (PE/194/S) in the subject line, to:

EP-SENIOR-MANAGEMENT@ep.europa.eu

The date and time of dispatch of the email will be taken to be the date and time of submission of the application.

Scanned documents must be legible.

Candidates called for interview must produce by the interview date copies or photocopies of supporting documents relating to their studies, professional experience and current responsibilities
   (7)
  . These documents will not be returned.

Personal data which candidates provide for the purposes of this selection procedure will be processed in accordance with Regulation (EC) No 45/2001 of the European Parliament and of the Council (8).

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(1)  See Council Regulation (EEC, Euratom, ECSC) No 259/68 (OJ L 56, 4.3.1968, p. 1), as amended by Regulation (EC, Euratom) No 723/2004 (OJ L 124, 27.4.2004, p. 1) and most recently by Regulation (EU, Euratom) No 1023/2013 of the European Parliament and of the Council of 22 October 2013 amending the Staff Regulations of Officials of the European Union and the Conditions of Employment of Other Servants of the European Union (OJ L 287, 29.10.2013, p. 15).

(2)  On recruitment the official will be placed in the appropriate step in accordance with Article 32 of the Staff Regulations.

(3)  For description of main tasks, see annex.

(4)  This year of experience will not be taken into account when assessing the professional experience required under the next indent.

(5)  The official languages of the European Union are as follows: Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.

(6)  http://europass.cedefop.europa.eu/

(7)  This does not apply to candidates working for the European Parliament on the closing date for applications.

(8)  Regulation (EC) No 45/2001 of the European Parliament and of the Council of 18 December 2000 on the protection of individuals with regard to the processing of personal data by the Community institutions and bodies and on the free movement of such data (OJ L 8, 12.1.2001, p. 1).

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ANNEX

DIRECTORATE-GENERAL FOR INFRASTRUCTURE AND LOGISTICS — DIRECTORATE FOR LOGISTICS

MAIN TASKS

(Staff complement as at the date of publication: 155 officials — 12 AD, 140 AST and 3 AST/SC — and 159 Article 3a CEOS contract staff members)

| — | Directing, coordinating and supervising the directorate’s units and departments. |
| --- | --- |

—

Directing, coordinating and supervising the directorate’s units and departments.

| — | Managing projects. |
| --- | --- |

—

Managing projects.

| — | Representing the directorate on various in-house committees and/or in interinstitutional forums. |
| --- | --- |

—

Representing the directorate on various in-house committees and/or in interinstitutional forums.

| — | Acting as authorising officer by subdelegation. |
| --- | --- |

—

Acting as authorising officer by subdelegation.

TRANSPORT OF PERSONS UNIT

| — | Providing cars with drivers for Members and VIPs, delegations, directors-general, political group chairs, the President, the former President, the Secretary-General and the Deputy Secretary-General. |
| --- | --- |

—

Providing cars with drivers for Members and VIPs, delegations, directors-general, political group chairs, the President, the former President, the Secretary-General and the Deputy Secretary-General.

| — | Managing framework contracts with external contractors (transport of persons). |
| --- | --- |

—

Managing framework contracts with external contractors (transport of persons).

| — | Liaising with federal, regional and municipal authorities in connection with the transport of persons and mobility at the three places of work. |
| --- | --- |

—

Liaising with federal, regional and municipal authorities in connection with the transport of persons and mobility at the three places of work.

| — | Acting as authorising officer by subdelegation for the relevant transport heading in the budget and organising invitations to tender. |
| --- | --- |

—

Acting as authorising officer by subdelegation for the relevant transport heading in the budget and organising invitations to tender.

CONFERENCE USHERS UNIT

| — | Providing usher services for all meetings of Parliament bodies, including plenary sittings. |
| --- | --- |

—

Providing usher services for all meetings of Parliament bodies, including plenary sittings.

| — | Coordinating conference usher services. |
| --- | --- |

—

Coordinating conference usher services.

| — | Providing assistance during official and other events and providing specific and ad hoc assistance. |
| --- | --- |

—

Providing assistance during official and other events and providing specific and ad hoc assistance.

| — | Putting up official notices and setting out cordons and signs. |
| --- | --- |

—

Putting up official notices and setting out cordons and signs.

| — | Organising third-party events held in Parliament. |
| --- | --- |

—

Organising third-party events held in Parliament.

PURCHASES, MANAGEMENT OF GOODS AND INVENTORY UNIT

This unit comprises the three following services: the Inventory Service, the Stores and Warehouses Service and the Purchases Service. The unit’s main tasks are as follows:

| — | Purchasing and managing all of Parliament’s furniture at the three places of work and the information offices. |
| --- | --- |

—

Purchasing and managing all of Parliament’s furniture at the three places of work and the information offices.

| — | Recording items in the inventory and managing stocks at the three places of work and the information offices. |
| --- | --- |

—

Recording items in the inventory and managing stocks at the three places of work and the information offices.

| — | Providing office supplies and managing Parliament’s photocopiers. |
| --- | --- |

—

Providing office supplies and managing Parliament’s photocopiers.

| — | Managing contracts with outside service providers and invitations to tender (purchase, replacement and repair of furniture, photocopiers, work clothes, smaller items of office equipment and tools, office supplies, etc.). |
| --- | --- |

—

Managing contracts with outside service providers and invitations to tender (purchase, replacement and repair of furniture, photocopiers, work clothes, smaller items of office equipment and tools, office supplies, etc.).

| — | Acting as authorising officer by subdelegation for the movable property headings in the budget. |
| --- | --- |

—

Acting as authorising officer by subdelegation for the movable property headings in the budget.

CATERING AND STAFF SHOP UNIT

| — | Managing the unit and coordinating catering and staff shop services. |
| --- | --- |

—

Managing the unit and coordinating catering and staff shop services.

| — | Managing the appropriations available under the catering, supplies and equipment headings in the budget; drawing up and entering in the system expenditure authorisations (invoice checking), expenditure commitments and recovery orders and dealing with assigned revenue. |
| --- | --- |

—

Managing the appropriations available under the catering, supplies and equipment headings in the budget; drawing up and entering in the system expenditure authorisations (invoice checking), expenditure commitments and recovery orders and dealing with assigned revenue.

| — | Supervising the subcontractors providing all the catering services at the three places of work, monitoring and checking contract performance, checking deliveries and new facilities and implementing and enforcing EMAS standards. |
| --- | --- |

—

Supervising the subcontractors providing all the catering services at the three places of work, monitoring and checking contract performance, checking deliveries and new facilities and implementing and enforcing EMAS standards.

| — | Drawing up specifications and implementing administrative procedures for purchases of catering and staff shop equipment and for the provision of services by outside firms. |
| --- | --- |

—

Drawing up specifications and implementing administrative procedures for purchases of catering and staff shop equipment and for the provision of services by outside firms.

| — | Running the staff shop in Luxembourg, carrying out operational tasks, overseeing the shop’s accounts and administering the imprest account. |
| --- | --- |

—

Running the staff shop in Luxembourg, carrying out operational tasks, overseeing the shop’s accounts and administering the imprest account.

| — | Confirming individual bookings for ‘bespoke’ catering services. |
| --- | --- |

—

Confirming individual bookings for ‘bespoke’ catering services.

OFFICE ALLOCATION AND MOVES UNIT

This unit comprises the two following services: the Logistics Service and the Moves Service. The unit’s main tasks are as follows:

| — | Running the Service Desk for Members, providing staff for removals, allocating offices and managing office space. |
| --- | --- |

—

Running the Service Desk for Members, providing staff for removals, allocating offices and managing office space.

| — | Budgetary management (carrying out all budget transactions, drawing up specifications, purchasing equipment, monitoring outside contracts). |
| --- | --- |

—

Budgetary management (carrying out all budget transactions, drawing up specifications, purchasing equipment, monitoring outside contracts).

| — | Chairing and providing secretarial services for working parties dealing with major removals. |
| --- | --- |

—

Chairing and providing secretarial services for working parties dealing with major removals.

| — | Drafting EMAS reports. |
| --- | --- |

—

Drafting EMAS reports.

| — | In cooperation with the inventory property managers (GBIs) in the directorates-general and the political groups’ local property managers (LPMs), allocating offices, managing office space at the three places of work (including the updating of plans), allocating furniture and supervising furniture exchanges. |
| --- | --- |

—

In cooperation with the inventory property managers (GBIs) in the directorates-general and the political groups’ local property managers (LPMs), allocating offices, managing office space at the three places of work (including the updating of plans), allocating furniture and supervising furniture exchanges.

| — | Proposing updates to the rules governing space and furniture allocation. |
| --- | --- |

—

Proposing updates to the rules governing space and furniture allocation.

| — | Providing property and furniture removal, transport and handling services at and away from the three places of work, including in connection with political group external missions. |
| --- | --- |

—

Providing property and furniture removal, transport and handling services at and away from the three places of work, including in connection with political group external missions.

| — | Distributing mail between the three places of work and the sorting rooms in the central and outlying buildings. |
| --- | --- |

—

Distributing mail between the three places of work and the sorting rooms in the central and outlying buildings.

| — | Carrying out administrative tasks (planning of work, coordination with other departments, supervision of outside firms, etc.). |
| --- | --- |

—

Carrying out administrative tasks (planning of work, coordination with other departments, supervision of outside firms, etc.).

| — | Coordinating, and providing assistance and handling services for, meetings and events. |
| --- | --- |

—

Coordinating, and providing assistance and handling services for, meetings and events.

| — | Monitoring the purchase and maintenance of commercial vehicles, trunks and transport and handling equipment. |
| --- | --- |

—

Monitoring the purchase and maintenance of commercial vehicles, trunks and transport and handling equipment.

MAIL USHERS UNIT

| — | Coordinating mail usher services. |
| --- | --- |

—

Coordinating mail usher services.

| — | Distributing mail at the three places of work. |
| --- | --- |

—

Distributing mail at the three places of work.

| — | Running the cloakrooms in Strasbourg. |
| --- | --- |

—

Running the cloakrooms in Strasbourg.

| — | Providing assistance to the Visitors’ Service (Directorate-General for Communication). |
| --- | --- |

—

Providing assistance to the Visitors’ Service (Directorate-General for Communication).

| — | Coordinating operations with other directorates-general and departments. |
| --- | --- |

—

Coordinating operations with other directorates-general and departments.

ONE-STOP SHOP FOR MEMBERS UNIT

| — | Helping Members to get in touch by telephone, email or in person with the various departments in Parliament’s Administration, and making sure that they receive a reply within the time limits set by the Bureau decision governing such matters. |
| --- | --- |

—

Helping Members to get in touch by telephone, email or in person with the various departments in Parliament’s Administration, and making sure that they receive a reply within the time limits set by the Bureau decision governing such matters.

| — | Fostering a common culture of high-class service provision for Members. |
| --- | --- |

—

Fostering a common culture of high-class service provision for Members.

| — | Fostering inter-departmental cooperation between the directorates-general. |
| --- | --- |

—

Fostering inter-departmental cooperation between the directorates-general.

| — | Carrying out quality control operations and ‘customer’ satisfaction surveys. |
| --- | --- |

—

Carrying out quality control operations and ‘customer’ satisfaction surveys.

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