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[Federal Register Volume 89, Number 226 (Friday, November 22, 2024)]
[Notices]
[Pages 92740-92741]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-27455]

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DEPARTMENT OF VETERANS AFFAIRS

[OMB Control No. 2900-0764]

Agency Information Collection Activity: Survey of Healthcare 
Experiences of Patients--Dental Care Patient Satisfaction Survey (DPSS)

AGENCY: Veterans Health Administration, Department of Veterans Affairs.

ACTION: Notice.

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SUMMARY: Veterans Health Administration (VHA), Department of Veterans 
Affairs (VA), is announcing an opportunity for public comment on the 
proposed collection of certain information by the agency. Under the 
Paperwork Reduction Act (PRA) of 1995, Federal agencies are required to 
publish notice in the Federal Register concerning each proposed 
collection of information, including each proposed extension of a 
currently approved collection, and allow 60 days for public comment in 
response to the notice.

DATES:  Comments must be received on or before January 21, 2025.

ADDRESSES: Comments must be submitted through www.regulations.gov.

FOR FURTHER INFORMATION CONTACT: 
    Program-Specific information: Rebecca Mimnall, 202-695-9434, 
[email protected].
    VA PRA information: Maribel Aponte, 202-461-8900, 
[email protected].

SUPPLEMENTARY INFORMATION: Under the PRA of 1995, Federal agencies must 
obtain approval from the Office of Management and Budget (OMB) for each 
collection of information they conduct or sponsor. This request for 
comment is being made pursuant to section 3506(c)(2)(A) of the PRA.
    With respect to the following collection of information, VHA 
invites comments on: (1) whether the proposed collection of information 
is necessary for the proper performance of VHA's functions, including 
whether the information will have practical utility; (2) the accuracy 
of VHA's estimate of the burden of the proposed collection of 
information; (3) ways to enhance the quality, utility, and clarity of 
the information to be collected; and (4) ways to minimize the burden of 
the collection of information on respondents, including through the use 
of automated collection techniques or the use of other forms of 
information technology.
    Title: Survey of Healthcare Experiences of Patients--Dental Care 
Patient Satisfaction Survey (DPSS) (VA Form 10-10070).
    OMB Control Number: 2900-0764. https://www.reginfo.gov/public/do/PRASearch (once at this link, you can enter the OMB Control Number to 
find the historical versions of this Information Collection).
    Type of Review: Revision of a currently approved collection.
    Abstract: The mission of the Veterans Health Administration (VHA) 
is to provide high quality medical and dental care to eligible 
veterans. Executive Order 12862, dated September 11, 1993, calls for 
the establishment and implementation of customer service standards, and 
for agencies to ``survey customers to determine the kind and quality of 
services they want and their level of satisfaction with current 
services.'' The overall purpose of the Dental Care Patient Satisfaction 
Survey (DPSS) is to systematically obtain information from patients, 
which can be used to identify problems or complaints that need 
attention and to improve the quality of dental health care services.
    This information will be collected through the DPSS, VA Form 10-
10070, and may be submitted either on paper or electronically by 
Veterans. The DPSS questions have minor changes, to include updates to 
the Race and Ethnicity data collection fields to reflect current 
requirements. VHA also is prepared to implement an additional mode of 
collecting the information utilizing a web-based access system for 
Veterans to submit the survey responses. Information obtained from this 
dental survey will be made readily available to VA Central Office 
(VACO), Veterans Integrated Service Network (VISN), VHA field staff, 
and stakeholders as part of the Network Performance Report and via the 
VA Intranet.

[[Page 92741]]

This data will be used to demonstrate that VA is providing timely, high 
quality dental health care services to patients and to measure 
improvement toward performance goals.
    Affected Public: Individuals or Households.
    Estimated Annual Burden: 12,600 hours.
    Estimated Average Burden per Respondent: 15 minutes.
    Frequency of Response: Once annually.
    Estimated Number of Respondents: 50,400.
    Authority: 44 U.S.C. 3501 et seq.

Maribel Aponte,
VA PRA Clearance Officer, Office of Enterprise and Integration/Data 
Governance Analytics, Department of Veterans Affairs.
[FR Doc. 2024-27455 Filed 11-21-24; 8:45 am]
BILLING CODE 8320-01-P
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