Need to return call by / at/between and . Signature: ___________________________

Project No.: 0172.09.038.082 Page 1 of 1

Project Name: Shale Gas CBI?

Yes

No

TELEPHONE CALL RECORD

Incoming

Outgoing

Date: 9/27/11 Time: 2:45 am

pm

Company Name: Veolia ERG Staff Name: Brent Ruminski

Contact Name: Michele Migliavacca Contact Phone Number: 281-227-0670

General Subject: Veolia Water OPUS and MULTIFLO

TOPICS DISCUSSED AND ACTION TAKEN

I called Veolia Water HQ on 9/27/11 at 2:45 PM. The operator redirected me to a sales manager, Michelle 

Cline. I left a voicemail and explained what I was calling about.

I called a different Veolia Water office on 11/1/11 at 10:30 AM and spoke with Michele Migliavacca, an 

engineer and manager. After discussing the project and ERG’s role as a contractor to EPA, Michele informed 

me that he would provide presentations in an email to answer more specific questions we may have. We spoke 

for a little over half an hour on the following topics:

General: Veolia offers three main technologies that apply to shale gas wastewater: OPUS (reverse osmosis), 

MULTIFLO (softening), and an evaporator (unsure the name of this technology). First, Michele pointed out that 

the decision for which technology operators use depends on influent concentration of TDS and “methanol.” He 

classified “methanol” as BOD, TOC, and other organic compounds. 

R.O.: The OPUS reverse osmosis unit can handle TDS concentrations up to approximately 30,000 mg/L. The 

OPUS units are not mobile and must be operated at permanent sites. Recently, Veolia added the OPUS II to 

their line of wastewater treatment units. The OPUS II includes chemical precipitation within the reverse 

osmosis unit. It also uses new ceramic membranes. Michele stated the OPUS is not used to treat shale gas 

wastewater on a large scale, but he indicated that pilot studies may be in progress. Michele began providing 

energy consumption data, but said it was too hard to explain over the phone because of the variables involved 

(energy consumption ranges widely depending on the flow volume, influent TDS, and desired TDS). He offered 

to send me specific energy usage per volume via email.

Softening: The MULTIFLO is a softening treatment unit that Veolia offers to the shale gas industry. These 

units are mobile and may be used for pretreatment for the OPUS I (the OPUS II contains technology similar to 

the MULTIFLO and therefore it is not used with the OPUS II). 

Evaporators: Michele also talked about Veolia evaporators, which are mechanical vapor compression units. 

These units are mobile and are capable of treating about 3 gpm (100 to 150 bbl per day). He commented that 

evaporation is best suited for Marcellus wastewater because of its ability to handle high TDS water.

Evaporation/distillation requires the least amount of pretreatment, but oil and TSS should be removed through 

pretreatment if using evaporation. Michele commented that low boiling VOC’s (in the boiling range of water) in 

wastewater may evaporate with the water and condense into the treated wastewater (distillate).

In order to save time, Michele said he would email presentations with more information on each technology by 

the end of the week. I sent him an email at michele.migliavacca@veoliawater.com following the phone call in 

order to exchange contact information.

Please see attached email communication.