IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON

TIEN THACH, M.D., ) No. 78669-5-I

Respondent, ) DIVISION ONE

v. ) UNPUBLISHED OPINION

MATRIX ANESTHESIA P.S., a )

Washington corporation, M. SEAN )

KINKAID, M.D., in individual person, )

JOHN COSTELLO, M.D., an individual )

person, JOHN DOES I-XX, individual )

persons.

Appellants.

___________________________________ ) FILED: August 19, 2019

HAZELRIGG-HERNANDEZ, J. — Parties may agree to submit disputes

regarding the scope of an arbitration provision to arbitration. Dr. Tien Thach

entered into an employment agreement with Matrix Anesthesia that contained such

a provision. After Matrix terminated Dr. Thach, she sued, alleging that her

termination related to her actions as a corporate shareholder rather than an

employee. The trial court denied Matrix’s motion to compel arbitration. Because

the employment agreement assigns disputes regarding the scope of the arbitration

agreement to the arbitrator, we reverse and remand for an order to compel

arbitration.
No. 78669-5-1/2

FACTS

Dr. Thien Thach signed an employment agreement with Matrix Anesthesia,

P.S., in 2010. After working with them for more than three years, she was

approved for shareholder status. She signed a second employment agreement in

2014. Each employment agreement contained an arbitration provision with the

following language:

Arbitration. Any issue, dispute, controversy or claim arising out of or

relating to this Agreement or the breach thereof shall be resolved by

arbitration and, except as may otherwise be provided herein, the

arbitration shall be submitted to the Seattle office of the Judicial

Arbitration and Mediation Service (JAMS). The parties hereto

expressly waive any right to file a lawsuit in any court involving the

same issue, dispute, controversy or claim until 30 days after the

arbitration award has been issued. The arbitration shall be governed

by the Washington Rules of Evidence and RCW 7.04. Any dispute

as to whether any issue is to be resolved by arbitration shall be

submitted as part of the arbitration proceeding.

After she became a shareholder, she became a divisional compliance officer and

board treasurer.

Thach voiced concerns regarding corporate practices that she believed

violated the federal anti-kickback statute. In response, Thach encountered hostility

from the corporate board. Thach resigned as treasurer, board member, and

division compliance officer. She was fired soon after.

Thach sued Matrix for violation of her shareholder rights, arguing that her

shareholder status was not terminated in accord with the bylaws. The relevant

clause in the bylaws reads:

Termination of Shareholder’s Employment. The employment of a

person who is a Shareholder may be terminated by the Corporation

only if (i) he or she is terminated for “cause” as that term is defined

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No. 78669-5-1/3

in his or her Employment Agreement, (ii) the termination is

recommended by 66 2/3% of the shareholders of the Division in

which the person works, and the termination is approved by a

majority of all Directors, or (iii) the termination is recommended by a

majority of the Quality Assurance Committee, and approved by sixty

percent (60%) of all Directors.

Matrix moved to compel arbitration under the employment agreements. The trial

court denied the motion to compel arbitration, holding that Thach’s claims were

outside the scope of the arbitration provision and that the employment agreements

were procedurally unconscionable. Matrix appeals that order.

DISCUSSION

The 2014 employment agreement contains a valid agreement to arbitrate

disputes arising out of or related to that agreement.

Motions to compel arbitration are reviewed de novo. Adler v. Fred Lind

Manor, 153 Wn.2d 331, 342, 103 P.3d 773 (2004). The Federal Arbitration Act

(FAA),1 applies to all employment contracts except for employment contracts of

certain transportation workers. Adler, 153 Wn.2d at 341. Washington courts

enforce the policies in the FAA and RCW 7.04A.060 favoring arbitration. Romney

v. Franciscan Med. Grp., 186 Wn. App. 728, 734-35, 349 P.3d 32 (2015). Courts

must indulge every presumption in favor of arbitration, including in the contract

language itself. Adler, 153 Wn.2d at 342.

Arbitration is a matter of contract, and parties may only be forced to submit

disputes to arbitration when they have agreed to submit those disputes to

arbitration. Hill v. Garda CL NW, Inc., 179 Wn.2d 47, 53, 308 P.3d 635 (2013)

(quoting Satomi Owners Ass’n v. Satomi, LLC, 167 Wn.2d 781, 810, 225 P.3d 213

1 9 usc, §~1-16

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No. 78669-5-1/4

(2009)). Gateway disputes regarding the validity of the contract or the arbitration

provision “are preserved for judicial determination, as opposed to arbitrator

determination, unless the parties’ agreement clearly and unmistakably provides

otherwise.” ki. at 53, (see Satomi, 167 Wn.2d at 809. When the validity of an

arbitration agreement is challenged, ordinary contract defenses such as

unconscionability may invalidate the agreement. McKee v. AT&T Corp., 164 Wn.2d

372, 383, 191 P.3d 845 (2008).

A. The 2014 contract is the only existing agreement between Thach

and Matrix.

In order to determine if the contract and arbitration provision are valid, we

must first determine which contract applies. The parties did not meaningfully brief

or argue the question of which contract represented the agreement between Thach

and Matrix at the time of her termination. Instead, the parties argued whether each

agreement was procedurally unconscionable. Some Court of Appeals cases

suggest that a subsequent contract between the same parties regarding the same

subject matter must be interpreted together, with the second contract controlling

on inconsistencies.2 That approach would warrant considering the procedural

unconscionability of each employment agreement separately. But cases from the

Washington Supreme Court, both old and new, adopt the opposite conclusion. In

Higgins v. Stafford, the Court reiterated the rule that the legal effect of a

subsequent contract made by the same parties and covering the same subject

2S~g Durand v. HIMC Corp., 151 Wn. App. 818, 830, 214 P.3d 189 (2009), (citing

Flowery. T.R.A. Indus., Inc., 127Wn. App. 13, 29, 111 P.3d 1192

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No. 78669-5-1/5

matter, but containing inconsistent terms is to rescind the earlier contract, and the

subsequent contract is the only agreement between the parties on the subject. 123

Wn.2d 160, 165-66, 866 P.2d 31(1994) (quoting Bader v. Moore Bldg. Co., 94

Wash. 221, 224, 162 P.8(1917)); Cf. Tingley v. Fairhaven Land Co., 9 Wash. 34,

39-40, 36 P. 1098 (1894), overruled on other grounds by Rosellini v. Banchero, 83

Wn.2d 268, 273, 517 P.2d 955 (1974). We are bound by the Supreme Court’s

rule.

Here, Dr. Thach signed employment agreements with Matrix in 2010 and

2014. The two contracts are substantially similar, but the contract signed in 2014

significantly expands section 11, regarding disability, substantively changes

section 12, regarding termination and suspension, and references either the

divisional board or corporate board rather than the executive board. Because the

contracts involve the same parties, the same subject matter, and contain

inconsistent terms, we consider the 2014 contract to be the only agreement

between Thach and Matrix.

B. The 2014 agreement is not procedurally unconscionable.

Washington courts recognize both substantive and procedural

unconscionability. Adler, 153 Wn.2d at 344 (citing Nelson v. McGoldrick, 127

Wn.2d 124, 131, 896 P.2d 1258 (1995). Procedural unconscionability is the lack

of meaningful choice, considering the circumstances surrounding the agreement,

(1) “[t]he manner in which the contract was entered,” (2) “whether each party had

a reasonable opportunity to understand the terms of the contract,” and (3) “whether

the important terms [were] hidden in a maze of fine print.” j~çj.. at 345 (quoting

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Nelson 127 Wn.2d at 131). Those factors should “not be applied mechanically

without regard to whether . . . a meaningful choice existed.” j.ç[~ at 345 (quoting

Nelson, 127 Wn.2d at 131). Procedural unconscionability is sufficient to render an

agreement unenforceable. Steven Burnett v. Pagliacci Pizza, Inc., 442 P.3d 1267,

1272 (Wash. Ct. App. 2019). A trial court’s final conclusion of unconscionability is

a question law reviewed de novo. McKee, 164 Wn.2d at 383 (citing Nelson, 127

Wn.2d at 131).

Thach argues that the agreement is procedurally unconscionable because

the arbitration provision is buried in the fine print of the agreement and that a

reasonable person would not be able to understand the provision. But the

agreement itself does not support a finding of procedural unconscionability. The

arbitration provision is not hidden. It has its own numbered section in the

agreement, and is titled Arbitration in bold font. No “reasonable person” standard

applies to the analysis. While Thach argues that the provision’s reference to a

repealed statute makes it ambiguous, the provision explicitly states that the parties

agree to submit disputes to Judicial Arbitration and Mediation Service and waive

their right to file a lawsuit until 30 days after an arbitration award.

Because the agreement itself does not support a finding of

unconscionability, the court must examine the circumstances surrounding the

agreement. Thach alleges that the employment agreement is an adhesion

contract. An adhesion contract is (1) a “standard form printed contract,” (2)

“prepared by one party and submitted to the other on a ‘take it or leave it’ basis,”

and (3) “where there was ‘no true equality of bargaining power’ between the

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parties.” Adler, 153 Wn.2d at 347 (quoting Yakima County (W. Valley) Fire Prot.

Dist. No. 12v. City of Yakima, 122 Wn.2d 371, 393, 858 P.2d 245 (1993). Whether

a contract is an adhesion contract can help show procedural unconscionability in

a contract, but does not necessarily render it unconscionable. k~. at 347-48.

There is no dispute that the employment agreement is an adhesion contract.

However, an employee cannot rely solely on a lack of bargaining power to show

that an adhesion contract is unconscionable. Zuver v. Airtouch Commc’ns, Inc.,

153 Wn.2d 293, 306, 103 P.3d 753 (2004). The employee must show some

evidence that the employer (1) refused to respond to the employee’s questions or

concerns, (2) placed undue pressure on the employee to sign the agreement

without a reasonable opportunity to consider the terms, (3) and/or that a

reasonable person could not understand the terms. j4. at 306-07.

Based on the uncontested facts alleged by Thach, the 2014 agreement was

not procedurally unconscionable. Thach’s only other argument regarding

procedural unconscionability and the 2014 agreement is her significant investment

in Matrix. She invested half of her first year salary and twenty-five percent of her

second year salary in Matrix in order to secure shareholder status. She would

have suffered tremendous financial and professional loss if she did not sign the

contract and was forced to start again with a new employer.

While these facts indicate Thach lacked relative bargaining power, these

consequences apply to anyone who has expended the effort to become a partner

in the organization that employs them. The facts do not show that Matrix refused

to respond to her concerns, placed undue pressure on Thach, or that a reasonable

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No. 78669-5-118

person could not understand the terms. Neither do the facts demonstrate that

Thach lacked other opportunities for employment or was unable to exercise a

meaningful choice. Thach’s investment in her employment and the benefits

derived from maintaining it are not the sort of undue pressures that cause a new

employment agreement to be unenforceable. Because Thach fails to allege

factors that show the 2014 agreement is procedurally unconscionable, we hold that

the employment agreement and arbitration provision are valid and enforceable.

II. The arbitrator must decide whether Thach’s claims fall within the scope of

the arbitration agreement.

After initial briefing in this case, the United States Supreme Court issued an

opinion that definitively resolved the question of who should decide whether

Thach’s claims are within the scope of the arbitration clause. When parties

delegate the question of arbitrability to the arbitrator, the arbitrator must resolve

any disputes regarding that question.

Who decides issues of arbitrability is a question of contract. Henry Schein,

inc. v. Archer and White Sales, Inc., 139 S. Ct. 524, 527, 202 L. Ed. 480 (2019).

Parties may make an agreement that an arbitrator, rather than a court, will resolve

threshold arbitrability questions, as long as the contract clearly and unmistakably

does so. ~ at. 530. When the parties delegate the threshold arbitrability question

to an arbitrator, the court has no power to decide the issue, even if the argument

that arbitration applies to the dispute appears wholly groundless. ki. at 529.

Here, the contract clearly and unmistakably assigns questions of

arbitrability to the arbitrator. The employment agreement explicitly states that

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“[a]ny dispute as to whether any issue is to be resolved by arbitration shall be

submitted as part of the arbitration proceeding.” The language used is expansive

(“any”), mandatory (“shall’), and encompasses questions of arbitrability. Because

the contract clearly assigns the dispute to arbitration, the court must permit an

arbitrator to decide.

In response to Henry Schein, Thach directs the court to Nelson v. Westport

Shipyard. Inc., a case where the arbitration clause did not assign questions of

arbitrability to the arbitrator. 140 Wn. App. 102, 163 P.3d 807 (2007). While Thach

is correct that Nelson involves shareholder and employment agreements, only one

of which contained an arbitration clause, the arbitration clause in Nelson was

narrow and required arbitration of “only those disputes ‘arising out of this

Agreement.” 140 Wn. App. at 113-14. In fact, the court in Nelson carefully

distinguished the arbitration clause from one that required disputes regarding the

validity, enforceability, or scope of an agreement or arbitration provision to be

submitted to arbitration. 140 Wn. App. at 112-13, distinguishing Buckeye Check

Cashing, Inc. v. Cardegna. 546 U.S. 440, 442-43, 126 S. Ct. 1204, 163 L. Ed. 2d

1038 (2006). Nelson is therefore inapplicable here, because Thach’s employment

agreement explicitly states that the question of arbitrability must be submitted as

part of the arbitration proceeding.

Because the agreement clearly and unmistakably assigned questions of

arbitrability to the arbitrator, Henry Schein controls, and the arbitrator, not the court,

must decide whether Thach’s claims fall within the scope of the employment

agreement. We do not reach the question of whether Thach’s claims fall within the

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No. 78669-5-1110

scope of the arbitration agreement, and remand for the entry of an order

compelling arbitration of Thach’s claims.

Reverse and remand.

WE CONCUR:

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