88240 Federal Register / Vol. 89, No. 216 / Thursday, November 7, 2024 / Notices 

National Student Clearinghouse (NSC) 

and the U.S. Department of Health and 

Human Services (HHS) in order to 

obtain student participants’ postsecondary, employment, earnings, and 

unemployment insurance records to 

conduct this study. The NSC and HHS 

must agree to safeguards, consistent 

with section 183(c) of ESRA (20 U.S.C. 

9573(c)), to protect the security and 

confidentiality of the records disclosed 

from this system.If the Department 

discloses personally identifiable 

information from a student’s education 

record covered by FERPA or the IDEA 

to the NSC and HHS, the NSC and HHS 

also must agree to comply with 

applicable FERPA and IDEA 

requirements. 

(3) Research Disclosure. The 

Department may disclose records to a 

researcher if the Department determines 

that the individual or organization to 

which the disclosure would be made is 

qualified to carry out specific research 

related to the functions or purpose(s) of 

this system of records. The Department 

may disclose records from this system of 

records to that researcher solely to carry 

out that research related to the functions 

or purpose(s) of this system of records. 

The researcher must agree to safeguards, 

consistent with section 183(c) of the 

ESRA (20 U.S.C. 9573(c)), to protect the 

security and confidentiality of the 

records disclosed from this system. If 

the Department discloses PII from a 

student’s education record covered by 

FERPA or the IDEA to the researcher, 

the researcher also must agree to comply 

with applicable FERPA and IDEA 

requirements. 

POLICIES AND PRACTICES FOR STORAGE OF

RECORDS: 

The Department maintains secured, 

password-protected records on the IES 

Data Center, and the Department’s 

contractor (American Institutes for 

Research) maintains records for this 

system on the Department’s behalf on 

secured, password-protected computer 

systems and in hard copy until 

uploaded to the IES Data Center. Hard 

copy records will be kept in locked file 

cabinets during nonworking hours and 

work on hard copy records will take 

place in a single room, except for data 

entry. 

POLICIES AND PRACTICES FOR RETRIEVAL OF

RECORDS: 

Records in this system are indexed by 

a unique number assigned to each 

individual, which can be crossreferenced when needed (such as for 

data matching) with the separately 

stored direct identifiers. 

POLICIES AND PRACTICES FOR RETENTION AND

DISPOSAL OF RECORDS: 

The Department has submitted a 

retention and disposition schedule that 

is intended to cover the records 

contained in this system to the National 

Archives and Records Administration 

(NARA) for review. The records will not 

be destroyed until NARA approves said 

schedule. 

ADMINISTRATIVE, TECHNICAL, AND PHYSICAL

SAFEGUARDS: 

Security protocols for this system of 

records meet all required security 

standards. All physical access to the 

Department’s site and to the site of the 

Department’s contractor, where this 

system of records is also maintained, is 

controlled and monitored by security 

personnel. The computer system 

employed by the Department offers a 

high degree of resistance to tampering 

and circumvention with the use of 

firewalls, encryption, and password 

protection. This system limits data 

access to Department and contract staff 

on a need-to-know basis and controls 

individual users’ ability to access and 

alter records within the system. The 

contractor will establish a similar set of 

procedures at its site to ensure the 

confidentiality of data. The contractor’s 

systems are required to ensure that PII 

is in files physically separated from 

other research data. The contractor will 

maintain the security of the complete 

set of all master data files. Access to PII 

will be strictly controlled. Access to 

information by contractor staff will be 

granted on a need-to-know basis, and 

individual staff’s ability to alter records 

within the systems will be controlled. 

Security features that protect project 

data include password-protected 

accounts that authorize users to use the 

contractor’s systems but to access only 

specific network directories and 

network software; user rights and 

directory and file attributes that limit 

those who can use particular directories 

and files and determine how they can 

use them; and additional security 

features that the network administrators 

will establish for projects as needed. 

The contractor’s employees who 

‘‘maintain’’ (collect, maintain, use, or 

disseminate) data in the contractor’s 

systems shall comply with the 

requirements of the confidentiality 

standards in section 183 of the ESRA 

(20 U.S.C. 9573) and applicable 

provisions in the Privacy Act, IDEA, and 

FERPA. 

RECORD ACCESS PROCEDURES: 

If you wish to gain access to a record 

regarding you in this system of records, 

you must contact the system manager at 

the address listed above. Your request 

must provide necessary particulars of 

your full name, address, telephone 

number, and any other identifying 

information requested by the 

Department to distinguish between 

individuals with the same name. Your 

request must meet the requirements of 

regulations at 34 CFR 5b.5. 

CONTESTING RECORD PROCEDURES: 

If you wish to contest the content of 

a record regarding you, you must 

contact the system manager at the 

address listed above. Requests must 

contain your full name, address, and 

telephone number, and any other 

identifying information requested by the 

Department to distinguish between 

individuals with the same name. Your 

request must meet the requirements of 

the regulations at 34 CFR 5b.7. 

NOTIFICATION PROCEDURES: 

If you wish to determine whether a 

record exists regarding you, you must 

contact the systems manager at the 

address listed above. Your request must 

provide necessary particulars, such as 

your full name, address, telephone 

number, and any other identifying 

information requested by the 

Department while processing the 

request to distinguish between 

individuals with the same name. Your 

request must meet the requirements of 

regulations at 34 CFR 5b.5. 

EXEMPTIONS PROMULGATED FOR THE SYSTEM: 

None. 

HISTORY: 

None. 

[FR Doc. 2024–25896 Filed 11–6–24; 8:45 am] 

BILLING CODE 4000–01–P 

DEPARTMENT OF EDUCATION 

[Docket ID ED–2024–FSA–0106] 

Privacy Act of 1974; System of 

Records 

AGENCY: Federal Student Aid, U.S. 

Department of Education. 

ACTION: Notice of a modified system of 

records. 

SUMMARY: In accordance with the 

Privacy Act of 1974, as amended, the 

U.S. Department of Education 

(Department) publishes this notice of a 

modified system of records entitled 

‘‘Aid Awareness and Application 

Processing’’ (18–11–21). This system 

maintains information necessary for the 

Department to process applications for 

Federal student financial program 

assistance under title IV of the Higher 


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Education Act of 1965, as amended 

(HEA); to perform the responsibilities of 

the Federal Student Aid (FSA) 

Ombudsman; to provide Federal student 

loan repayment relief including under 

the borrower defense to repayment 

regulations; to notify aid applicants and 

aid recipients of aid program 

opportunities and updates under title IV 

of the HEA via digital communication 

channels; and to maintain the 

StudentAid.gov website as the front end 

for assisting customers with all of their 

Federal student financial aid needs 

throughout the student aid lifecycle. 

The Department’s Digital and Customer 

Care (DCC) Information Technology (IT) 

system collects the electronic records 

maintained in the Aid Awareness and 

Application Processing (AAAP) system. 

DATES: Submit your comments on this 

modified system of records notice on or 

before December 9, 2024. 

This modified system of records 

notice will become applicable upon 

publication in the Federal Register on 

November 7, 2024, except for new 

routine use (1)(t), which is outlined in 

the section entitled ‘‘ROUTINE USES 

OF RECORDS MAINTAINED IN THE 

SYSTEM, INCLUDING CATEGORIES 

OF USERS AND PURPOSES OF SUCH 

USES,’’ which will be applicable 

December 9, 2024, unless it needs to be 

changed as a result of public comment. 

The Department will publish any 

changes to the modified system of 

records notice resulting from public 

comment. 

ADDRESSES: Comments must be 

submitted via the Federal eRulemaking 

Portal at regulations.gov. However, if 

you require an accommodation or 

cannot otherwise submit your 

comments via regulations.gov, please 

contact one of the program contact 

persons listed under FOR FURTHER

INFORMATION CONTACT. The Department 

will not accept comments submitted by 

fax or by email, or comments submitted 

after the comment period closes. To 

ensure that the Department does not 

receive duplicate copies, please submit 

your comments only once. In addition, 

please include the Docket ID at the top 

of your comments. 

• Federal eRulemaking Portal: Go to 

www.regulations.gov to submit your 

comments electronically. Information 

on using Regulations.gov, including 

instructions for accessing agency 

documents, submitting comments, and 

viewing the docket, is available on the 

site under ‘‘FAQ’’. 

Privacy Note: The Department’s 

policy is generally to make comments 

received from members of the public 

available for public viewing in their 

entirety on the Federal eRulemaking 

Portal at www.regulations.gov. 

Therefore, commenters should be 

careful to include in their comments 

only information that they wish to make 

publicly available. 

Assistance to Individuals with 

Disabilities in Reviewing the 

Rulemaking Record: On request, the 

Department will provide an appropriate 

accommodation or auxiliary aid to an 

individual with a disability who needs 

assistance to review the comments or 

other documents in the public 

rulemaking record for this notice. If you 

want to schedule an appointment for 

this type of accommodation or aid, 

please contact one of the program 

contact persons listed under FOR

FURTHER INFORMATION CONTACT. 

FOR FURTHER INFORMATION CONTACT: 

Rachel Coghlan, Central Processing 

System (CPS) System Manager, Student 

Experience and Aid Delivery, Federal 

Student Aid (FSA), U.S. Department of 

Education, Union Center Plaza, 830 

First Street NE, Washington, DC 20202– 

5454. Telephone: (202) 377–3205. 

Email: Rachel.Coghlan@ed.gov. 

Corey Johnson, Free Application for 

Federal Student Aid (FAFSA®) 

Processing System (FPS) Information 

System Owner, Federal Student Aid, 

U.S. Department of Education, Union 

Center Plaza, 830 First Street NE, 

Washington, DC 20202–5454. 

Telephone: (202) 377–3898. Email: 

Corey.Johnson@ed.gov. 

Bonnie Latreille, Ombudsman/ 

Director, Ombudsman Group, Federal 

Student Aid (FSA), U.S. Department of 

Education, Union Center Plaza, 830 

First Street NE, Washington, DC 20202– 

5454. Telephone: (202) 377–3726. 

Email: Bonnie.J.Latreille@ed.gov. 

Pardu Ponnapalli, Information System 

Owner, Technology Directorate, Federal 

Student Aid, U.S. Department of 

Education, Union Center Plaza, 830 

First Street NE, Washington, DC 20202– 

5454. Telephone: (240) 382–5825. 

Email: Pardu.Ponnapalli@ed.gov. 

If you are deaf, hard of hearing, or 

have a speech disability and wish to 

access telecommunications relay 

services, please dial 7–1–1. 

SUPPLEMENTARY INFORMATION: In 

accordance with the Privacy Act of 

1974, as amended (Privacy Act) (5 

U.S.C. 552a), the Department proposes 

to modify the system of records notice 

entitled ‘‘Aid Awareness and 

Application Processing’’ (18–11–21), 

which was last published in full in the 

Federal Register on May 30, 2024 (89 

FR 46870). 

The Department is adding a note 

within the section entitled ‘‘SYSTEM 

LOCATION’’ to indicate that the 

Specialty Processing Subsystem (SPS) is 

part of the DCC IT system. 

The Department is modifying the 

section entitled ‘‘PURPOSE(S) OF THE 

SYSTEM’’ related to the purposes of 

assisting aid applicants and recipients 

with Federal student financial 

assistance programs authorized by title 

IV of the HEA, and managing customer 

relationships for marketing and 

improving customer service to add a 

new purpose (6) for collecting, 

processing, storing, and promoting the 

completion of Public Service Loan 

Forgiveness (PSLF)/Temporary 

Expanded Public Service Loan 

Forgiveness (TEPSLF) applications, 

Teacher Education Assistance for 

College and Higher Education (TEACH) 

Grant certifications, and Total and 

Permanent Disability (TPD) loan 

requests in the DCC IT system under the 

StudentAid.gov website to provide 

automated processing flows for 

borrowers. The purpose of this 

modification is to enhance the aid 

applicant’s and recipient’s experience in 

the above-mentioned programs. This 

proposed purpose also reflects activity 

that is essential to the conduct of the 

Department’s applicable matching 

programs with the U.S. Social Security 

Administration (SSA) and the U.S. 

Department of Veterans Affairs (VA) 

relating to TPD discharge because the 

Department will use the AAAP system 

to (i) determine whether to approve a 

TPD discharge based on SSA or VA 

documentation or through medical 

documentation submitted by the 

borrower for audit purposes; (ii) send 

out TPD loan discharge transactions or 

loan assignment transactions directly to 

loan servicers, guaranty agencies, and 

institutions of higher education (IHEs); 

and (iii) track the 3-year post-discharge 

monitoring period for TPD discharges 

based on SSA documentation or a 

licensed medical professional’s 

certification. 

The Department is modifying the 

section entitled ‘‘PURPOSE(S) OF THE 

SYSTEM’’ relating to the Department’s 

administration and oversight of title IV, 

HEA programs as follows: 

(i) Purpose (19) is added to support 

the calculation of the earnings premium 

(EP) measure related to Financial Value 

Transparency and Gainful Employment 

(FVT/GE) regulations by using the State 

of residence listed as part of the 

permanent address provided by program 

graduates in their earliest FAFSA 

submission to support the establishment 

of an earnings threshold for the 

program; and 

(ii) Purpose (20) is added to track the 

qualifying payments for PSLF/TEPSLF, 


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number of years taught for TEACH 

Grant certifications, and TPD discharge 

eligibility match information from SSA 

and VA. 

The Department is modifying the 

section entitled ‘‘CATEGORIES OF 

INDIVIDUALS COVERED BY THE 

SYSTEM’’ to indicate that the 

Department also maintains records on 

individuals who may be eligible for 

benefits related to their title IV, HEA 

obligations (including, but not limited 

to, TPD discharges, PSLF/TEPSLF, and 

other Federal and State loan repayment 

or discharge benefits) obtained from 

matching programs or other information 

exchanges with other Federal and State 

agencies, and other entities. 

The Department is modifying the 

section entitled ‘‘CATEGORIES OF 

RECORDS IN THE SYSTEM’’ as follows: 

(i) In category (1), the Department is 

adding ‘‘State of residence’’ to the list of 

examples of information provided by 

applicants for title IV, HEA program 

assistance on an incomplete or 

completed FAFSA to enable the 

calculation of the earnings premium 

measure under the GE/FVT regulations; 

(ii) In category (9), the Department is 

adding, as examples of loan discharge 

eligibility and verification information 

for use in determining whether a title 

IV, HEA debt/loan qualifies for 

discharge, information related to TPD 

(such as medical records submitted to 

support an application for discharge by 

reason of disability) and PSLF/TEPSLF 

(such as employment records and 

qualifying payment counts); and 

(iii) The Department is adding a new 

category (14) to explain that the system 

contains TEACH Grant recipient school 

verification information (including, but 

not limited to, school authorizing 

official name, title, phone number, 

email address, and digital signature 

(including time and date stamp)) to 

complete and process TEACH Grant 

certification applications. 

The Department is modifying the 

section entitled ‘‘RECORD SOURCE 

CATEGORIES’’ as follows: 

(i) To indicate that the SPS receives 

information from the Department’s 

National Student Loan Database System 

concerning qualifying payment periods 

for PSLF/TEPSLF and TPD loan 

discharge eligibility; and 

(ii) To add a new paragraph to explain 

the process by which the Department 

obtains TEACH Grant recipient school 

verification information through 

DocuSign (a secure digital software used 

by the Department to obtain and 

document digital signatures) for the 

purpose of completing and processing 

the recipient’s TEACH Grant 

certification application. 

The Department is modifying the 

section entitled ‘‘ROUTINE USES OF 

RECORDS MAINTAINED IN THE 

SYSTEM, INCLUDING CATEGORIES 

OF USERS AND PURPOSES OF SUCH 

USES’’ to add new routine use (1)(t) to 

permit the Department to disclose 

records to IHEs, third-party servicers, 

and Federal, State, local, or Tribal 

agencies to detect, prevent, and support 

the investigation of possible fraud and 

abuse in the use of title IV, HEA 

program funds. 

Accessible Format: On request to any 

of the program contact persons listed 

under FOR FURTHER INFORMATION

CONTACT, individuals with disabilities 

can obtain this document in an 

accessible format. The Department will 

provide the requestor with an accessible 

format that may include Rich Text 

Format (RTF) or text format (txt), a 

thumb drive, an MP3 file, braille, large 

print, audiotape, compact disc, or other 

accessible format. 

Electronic Access to This Document: 

The official version of this document is 

the document published in the Federal 

Register. You may access the official 

edition of the Federal Register and the 

Code of Federal Regulations at 

www.govinfo.gov. At this site you can 

view this document, as well as all other 

documents of this Department 

published in the Federal Register, in 

text or Portable Document Format 

(PDF). To use PDF, you must have 

Adobe Acrobat Reader, which is 

available free at the site. 

You may also access documents of the 

Department published in the Federal 

Register by using the article search 

feature at www.federalregister.gov. 

Specifically, through the advanced 

search feature at this site, you can limit 

your search to documents published by 

the Department. 

Denise Carter, 

Acting Chief Operating Officer, Federal 

Student Aid. 

For the reasons discussed in the 

preamble, the Acting Chief Operating 

Officer, Federal Student Aid (FSA) of 

the U.S. Department of Education 

(Department) publishes a modified 

system of records notice to read as 

follows: 

SYSTEM NAME AND NUMBER: 

Aid Awareness and Application 

Processing (18–11–21). 

SECURITY CLASSIFICATION: 

Unclassified. 

SYSTEM LOCATION: 

U.S. Department of Education, 830 

First Street NE, Washington, DC 20202. 

The following locations are for the 

Central Processing System (CPS) until 

CPS is decommissioned after September 

30, 2024: 

Lee’s Summit Federal Records Center, 

National Archives and Records 

Administration (NARA), 200 Space 

Center Drive, Lee’s Summit, MO 6464– 

1182 (Note: This is where paper 

applications are stored); 

General Dynamics Information 

Technology (GDIT) Image and Data 

Capture (IDC) Center, 1084 South Laurel 

Road, Building 1, London, KY 40744 

(Note: The IDC scans paper financial aid 

documents and correspondence, keyenters the data and electronically 

transmits the data and related images to 

the CPS for processing); 

Next Generation Data Center (NGDC), 

250 Burlington Drive, Clarksville, VA 

23927 (Note: NGDC hosts the 

infrastructure that supports CPS 

applications including backend 

application processing); and 

CPS Print Facility, 327 Columbia 

Pike, Rensselaer, NY 12144 (Note: This 

facility handles print operations). 

The following locations are for the 

Free Application for Federal Student 

Aid (FAFSA®) Processing System (FPS): 

Perspecta/Peraton, 15052 Conference 

Center Drive, Chantilly, VA 20151 

(Note: Perspecta supports the FSAprovided development, security, and 

operations (DevSecOps) toolchain 

configuration; coordinates environment 

building; and supports technical 

operations activities and application 

modernization); 

Information Capture Solutions (ICS), 

25 Air Park Drive, London, KY 40744 

(Note: ICS provides image and data 

capture, print/mailing operational 

services, and builds and operates the 

IDC); 

iWorks, 1889 Preston White Drive, 

Suite 100, Reston, VA 20191 (Note: 

iWorks provides quality control 

managers (key personnel); develops and 

updates the quality control plan; 

oversees/validates service level 

measures; supports internal Capability 

Maturity Model Integration (CMMI) 

audits; supports Project Management 

Office (PMO) activities; and provides 

application development support using 

Agile methodologies); 

Red Cedar Consultancy, LLC, 161 Fort 

Evans Road NE, Suite 200, Leesburg, VA 

20176 (Note: Red Cedar provides 

application development support using 

Agile methodologies); 

Windsor Group, LLC, 6820 Wisconsin 

Avenue, Unit 4004, Chevy Chase, MD 

20815 (Note: Windsor Group provides 

quality resources in system security, 

database administration, and technical 

writing); and 


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Jazz Solutions, LLC, 20745 

Williamsport Place, Suite 320, Ashburn, 

VA 20147 (Note: Jazz Solutions provides 

application development support using 

Agile methodologies and supports 

application programming interface (API) 

management solutions, including 

designing, building, and operating 

services). 

The following locations are for the 

Digital and Customer Care (DCC) 

Information Technology (IT) system 

(Note: The Specialty Processing 

Subsystem (SPS) is part of the DCC IT 

system): 

Salesforce Government Cloud, 415 

Mission Street, 3rd Floor, San 

Francisco, CA 94105 (Note: The system 

is accessible via the internet to different 

categories of users, including 

Department personnel, customers, and 

designated agents of the Department at 

any location where they have internet 

access. This site is the location where 

customer interactions with contact 

center support via all inbound and 

outbound channels (phone, email, chat, 

webform, email, customer satisfaction 

survey, fax, physical mail, and 

controlled correspondence) and 

customer-provided feedback 

(complaints, suspicious activities, 

positive feedback, and dispute cases) are 

tracked and worked by contractors and 

the Department. This site also contains 

workflow management for processing 

tasks including, but not limited to: 

credit appeals, borrower defense to 

repayment, commingled Social Security 

numbers (SSNs), and archived 

document retrieval in the Common 

Origination and Disbursement (COD) 

system, and the FAFSA special 

correction application process. This site 

stores customer-provided 

documentation to support the 

interactions and processing tasks, as 

needed. The Department also uses this 

site for determining employer eligibility 

to support Public Service Loan 

Forgiveness/Temporary Expanded 

Public Service Loan Forgiveness (PSLF/ 

TEPSLF), and Office of Inspector 

General (OIG) fraud referrals); 

Amazon Web Services (AWS) 

GovCloud (East/West), 410 Terry 

Avenue, North Seattle, WA 98109–5210 

(Note: The DCC IT system is hosted at 

this location. This site is the location 

where the Shado (Dynamo) application 

collects, processes, stores, and makes 

available user activity events from 

across the DCC IT system to provide a 

complete view of the customer to the 

Department and its contractors. This site 

is also the location where the Adobe 

Marketing Campaign application 

delivers strategic and real-time 

personalized email and short message 

service (SMS) communications); and 

Contact Center Fulfillment Center 

(Senture facility), 4255 W. Highway 90, 

Monticello, KY 42633 (Note: This 

facility handles mail fulfillment and 

imaging operations). 

The following 10 listings are the 

locations of the Aid Awareness and 

Application Processing Customer 

Contact Centers: Jacksonville Contact 

Center, One Imeson Park Boulevard, 

Jacksonville, FL 32118; Knoxville, TN 

Servicing Center, 120 N Seven Oaks 

Drive, Knoxville, TN 37922; 1600 

Osgood Street, Suite 2–120, North 

Andover, MA 01845; 11499 Chester 

Road, Suite 101, Sharonville, OH 45246; 

100 Domain Drive, Suite 200, Exeter, 

NH 03833; 221 N Kansas Street, Suite 

700, El Paso, TX 79901; 4255 W 

Highway 90, Monticello, KY 42633; 555 

Vandiver Drive, Columbia, MO 65202; 

633 Spirit Drive, Chesterfield, MO 

63005; and 820 First Street NE, 

Washington, DC 20002. 

SYSTEM MANAGER(S): 

CPS—System Manager, Student 

Experience and Aid Delivery, FSA, U.S. 

Department of Education, Union Center 

Plaza (UCP), 830 First Street NE, 

Washington, DC 20202–5454. 

FPS—Information System Owner, 

Technology Directorate, Federal Student 

Aid, U.S. Department of Education, 

UCP, 830 First Street NE, Washington, 

DC 20202–5454. 

Ombudsman, FSA, U.S. Department 

of Education, UCP, 830 First Street NE, 

Washington, DC 20202–5454. 

DCC/SPS IT system—Information 

System Owner, Technology Directorate, 

Federal Student Aid, U.S. Department of 

Education, UCP, 830 First Street NE, 

Washington, DC 20202–5454. 

AUTHORITY FOR MAINTENANCE OF THE SYSTEM: 

The authorities are title IV of the 

Higher Education Act of 1965, as 

amended (HEA) (20 U.S.C. 1070 et seq.); 

20 U.S.C. 1018(f); and the Higher 

Education Relief Opportunities for 

Students Act of 2003 (20 U.S.C. 1098bb) 

(including any waivers or modifications 

that the Secretary of Education deems 

necessary to make to any statutory or 

regulatory provision applicable to the 

Federal student financial assistance 

programs under title IV of the HEA to 

achieve specific purposes listed in the 

section in connection with a war, other 

military operation, or a national 

emergency). The collection of SSNs of 

individuals, and parents of dependent 

students, who apply for or receive 

Federal student financial assistance 

under programs authorized by title IV of 

the HEA is also authorized by 31 U.S.C. 

7701 and Executive Order 9397, as 

amended by Executive Order 13478 

(November 18, 2008). 

PURPOSE(S) OF THE SYSTEM: 

The information contained in this 

system is maintained for the following 

purposes related to applying for Federal 

student financial assistance and 

administering title IV, HEA programs: 

(Note: Different parts of the HEA use the 

terms ‘‘discharge,’’ ‘‘cancellation,’’ or 

‘‘forgiveness’’ to describe when a 

borrower’s loan amount is reduced in 

whole or in part by the Department. To 

reduce complexity, this system of 

records notice uses the term ‘‘discharge’’ 

to include all three terms (‘‘discharge,’’ 

‘‘cancellation,’’ and ‘‘forgiveness’’), 

including but not limited to discharges 

of student loans made pursuant to 

specific benefit programs. At times, the 

system of records notice may refer by 

name to a specific benefit program, such 

as the ‘‘Public Service Loan 

Forgiveness’’ program; such specific 

references are not intended to exclude 

any such program benefits from more 

general references to loan discharges.) 

(1) Assisting with the determination, 

correction, processing, tracking, and 

reporting of program eligibility and 

benefits for the Federal student financial 

assistance programs authorized by title 

IV of the HEA, including, but not 

limited to, discharge of eligible loans 

under title IV, HEA programs; 

(2) Making a loan or grant; 

(3) Verifying the identity of the 

applicant for Federal financial 

assistance under title IV of the HEA, the 

spouse of a married applicant, the 

parent(s) of a dependent applicant, and, 

until CPS is decommissioned after 

September 30, 2024, an individual who 

applies for an FSA ID; and verifying the 

accuracy of the information in this 

system; 

(4) Reporting the results of the need 

analysis and Federal Pell Grant 

eligibility determination to applicants, 

institutions of higher education (IHEs), 

third-party servicers, State agencies 

designated by the applicant, and 

Departmental and investigative 

components; 

(5) Reporting the results of duly 

authorized matching programs between 

the Department and other Federal 

agencies and between the Department 

and State or local governments, or 

agencies thereof, to applicants, IHEs, 

third-party servicers, State agencies 

designated by the applicant, and 

Departmental and investigative 

components where the Department is 

required by law to do so or where it 

would be essential to the conduct of the 

matching program to report, such as for 


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the imposition of criminal, civil, or 

administrative sanctions; 

(6) Enforcing the terms and conditions 

of a title IV, HEA loan or grant; 

(7) Servicing and collecting a 

delinquent title IV, HEA loan or grant; 

(8) Initiating enforcement action 

against individuals, IHEs, or other 

entities involved in program fraud, 

abuse, or noncompliance; 

(9) Locating a debtor or recipient of a 

grant overpayment; 

(10) Maintaining a record of the data 

supplied by those requesting title IV, 

HEA program assistance; 

(11) Ensuring compliance with and 

enforcing title IV, HEA programmatic 

requirements and various consumer 

protection laws; 

(12) Acting as a repository and source 

for information necessary to fulfill the 

requirements of title IV of the HEA; 

(13) Evaluating title IV, HEA program 

effectiveness; 

(14) Enabling IHEs and State grant 

agencies designated by the applicant to 

review and analyze the financial aid 

data of their applicant population; 

(15) Enabling IHEs and State grant 

agencies to assist applicants with the 

completion of the application for the 

Federal student financial assistance 

programs authorized by title IV of the 

HEA; 

(16) Assisting State agencies, eligible 

IHEs, and other entities that award aid 

to students and that are designated by 

the Secretary of Education with making 

eligibility determinations for the award 

of aid and with administering these 

awards; 

(17) Promoting and encouraging 

applications for title IV, HEA program 

assistance, State assistance, and aid 

awarded by eligible IHEs or by other 

entities designated by the Secretary of 

Education; and 

(18) Enabling IHEs and State higher 

education agencies to provide aid 

applicants and aid recipients with 

information about certain Federal 

means-tested benefits for which they 

may qualify and to enable IHEs and 

State higher education agencies, with 

the explicit written consent of aid 

applicants or aid recipients, and parents 

of dependent aid applicants or aid 

recipients and spouses of married aid 

applicants or aid recipients if necessary, 

to share non-FTI FAFSA information 

directly with Federal, State, or local 

government agencies or tribal 

organizations to assist such applicants 

or recipients, in applying for or 

receiving Federal, State, or local 

government assistance, or tribal 

assistance for any component of the 

applicants’ or recipients’ cost of 

attendances that may include financial 

assistance or non-monetary assistance. 

The information contained in this 

system is also maintained for the 

following purposes related to managing 

customer engagement: 

(1) Carrying out the duties and 

responsibilities of the FSA Ombudsman, 

including investigating and resolving 

complaints, inquiries, and requests for 

assistance, updating borrower account 

records, correcting errors, analyzing 

complaint trends, and making 

appropriate recommendations pursuant 

to 20 U.S.C. 1018(f); 

(2) Carrying out the duties and 

responsibilities of the Department to 

provide Federal student loan repayment 

relief under Federal law; 

(3) Verifying the identity of FSA 

customers; 

(4) Recording complaints, suspicious 

activities, positive feedback, and 

comments as provided by customer 

interactions with contact center support 

via inbound and outbound channels 

(phone, chat, webform, email, customer 

satisfaction survey, fax, physical mail, 

social media platforms, digital 

engagement platforms, and controlled 

correspondence); 

(5) Tracking individual cases, 

including complaints, borrower defense 

submissions, general inquiries, and chat 

sessions, through final resolution, 

reporting trends, and analyzing the data 

to recommend improvements in Federal 

student financial assistance programs; 

(6) Assisting in the informal 

resolution of disputes submitted by aid 

applicants or aid recipients about issues 

related to title IV, HEA program 

assistance; 

(7) Carrying out the duties and 

responsibilities of the Department under 

the borrower defense to repayment 

regulations at 34 CFR 685.206 and 

685.222 and 34 CFR part 685, subpart D, 

including receiving, reviewing, 

evaluating, and processing requests for 

relief under the borrower defense to 

repayment regulations; and 

(8) Initiating proceedings, where 

appropriate, to recover liabilities from 

an IHE for losses incurred as a result of 

the act or omission of the IHE 

participating in the Federal student loan 

programs. 

The information contained in this 

system is also maintained for the 

following purposes related to assisting 

aid applicants and recipients with 

Federal student financial assistance 

programs authorized by title IV of the 

HEA, and managing customer 

relationships for marketing and 

improving customer service: 

(1) Determining employer 

qualification for borrowers to receive a 

discharge under the Public Service Loan 

Forgiveness (PSLF)/Temporary 

Expanded Public Service Loan 

Forgiveness (TEPSLF) Program; 

(2) Collecting, processing, storing, and 

making available user activity events 

and user-submitted documentation from 

across the DCC IT system to provide a 

complete view of the customer to the 

Department and its contractors; 

(3) Sending aid applicants and aid 

recipients strategic and real-time, 

personalized communications via email, 

and SMS ‘‘text messages’’ via mobile 

phone communications to inform them 

of title IV, HEA aid marketing 

campaigns (such as encouraging 

completion of their FAFSA), and 

sending transactional communication to 

customers (such as confirmation emails 

when a user completes an action); 

(4) Measuring customer satisfaction 

and analyzing results; 

(5) Promoting and encouraging the 

repayment of title IV, HEA program 

loans in a timely manner; and 

(6) Collecting, processing, storing, and 

promoting the completion of PSLF/ 

TEPSLF applications, Teacher 

Education Assistance for College and 

Higher Education (TEACH) Grant 

certifications, and Total and Permanent 

Disability (TPD) loan requests across the 

DCC IT system under the 

StudentAid.gov website to provide 

automated processing flows for 

borrowers. 

The information in this system is also 

maintained for the following purposes 

relating to the Department’s 

administration and oversight of title IV, 

HEA programs: 

(1) To support the investigation of 

possible fraud and abuse and to detect 

and prevent fraud and abuse in the title 

IV, HEA Federal grant and loan 

programs; 

(2) To support compliance with title 

IV, HEA statutory and regulatory 

requirements; 

(3) To provide an aid recipient’s 

financial aid history, including 

information about the recipient’s title 

IV, HEA loan defaults, title IV, HEA aid 

receipt, and title IV, HEA grant program 

overpayments; 

(4) To facilitate receiving and 

correcting application data, processing 

Federal Pell Grants and Direct Loans, 

and reporting Federal Perkins Loan 

Program expenditures to the 

Department’s processing and reporting 

systems; 

(5) To support pre-claims/ 

supplemental pre-claims assistance; 

(6) To assist in locating holders of title 

IV, HEA loan(s); 

(7) To assist in assessing the 

administration of title IV, HEA program 


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funds by guaranty agencies, lenders and 

loan holders, IHEs, and third-party 

servicers; 

(8) To initiate or support a limitation, 

suspension, or termination action, an 

emergency action, or a debarment or 

suspension action; 

(9) To inform the parent(s) of a 

dependent applicant of information 

about the parent(s), or the spouse of a 

married applicant of information about 

the spouse, in an application for title IV, 

HEA funds; 

(10) To disclose applicant records to 

the parent(s) of a dependent applicant 

applying for a PLUS loan (to be used on 

behalf of a student), to identify the 

student as the correct beneficiary of the 

PLUS loan funds, and to allow the 

processing of the PLUS loan application 

and promissory note; 

(11) To expedite the application 

process; 

(12) To enable an applicant, at the 

applicant’s written request, to obtain 

income information about the applicant 

from the Internal Revenue Service (IRS) 

using the Data Retrieval Tool, until CPS 

is decommissioned after September 30, 

2024; 

(13) To identify, prevent, reduce, and 

recoup improper payments, prevent 

fraud, and conduct at-risk campaigns, 

including protecting customers from 

Third-Party Debt Relief firms; 

(14) To help Federal, State, Tribal, 

and local government entities exercise 

their supervisory and administrative 

powers (including, but not limited to 

licensure, examination, discipline, 

regulation, or oversight of educational 

institutions, Department contractors, 

guaranty agencies, lenders and loan 

holders, and third-party servicers) or to 

respond to individual aid applicant or 

recipient complaints submitted 

regarding the practices or processes of 

the Department and/or the Department’s 

contractors, or to update information or 

correct errors contained in Department 

records regarding the aid applicant’s or 

recipient’s title IV, HEA program funds; 

(15) To provide eligible applicants for 

title IV, HEA aid, and when necessary, 

the spouse or parents of an applicant, 

with information about certain Federal 

means-tested benefits and services for 

which they may qualify; 

(16) To collect, track, and process 

Office of Inspector General (OIG) fraud 

referrals; 

(17) To support research, analysis, 

and development, and the 

implementation and evaluation of 

educational policies in relation to title 

IV, HEA programs; 

(18) To conduct testing, analysis, or 

take other administrative actions needed 

to prepare for or execute programs 

under title IV of the HEA; 

(19) To support the calculation of the 

earnings premium measure related to 

Financial Value Transparency and 

Gainful Employment (FVT/GE) 

regulations by using the State of 

residence listed as part of the permanent 

address provided by program graduates 

in their earliest FAFSA submission to 

support the establishment of an earnings 

threshold for the program; and 

(20) To track the qualifying payments 

for PSLF/TEPSLF, number of years 

taught for TEACH Grant certifications, 

and the TPD discharge eligibility match 

information from the U.S. Social 

Security Administration (SSA) and U.S. 

Department of Veterans Affairs (VA). 

CATEGORIES OF INDIVIDUALS COVERED BY THE

SYSTEM: 

This system maintains records on 

individuals who are, were, or may be 

participants in any of the Federal 

student financial assistance programs 

under title IV of the HEA who request 

assistance from the Department, directly 

or through State requestors and legal 

assistance organizations (‘‘third-party 

requestors’’) who may request that the 

Secretary of Education form a group of 

Federal student loan borrowers for 

borrower defense relief. 

This system also maintains records on 

student and parent applicants (and their 

third-party preparers), as well as the 

spouse of a married applicant and the 

parent(s) of a dependent applicant, who 

apply for Federal student financial 

assistance under one of the programs 

authorized under title IV of the HEA, 

including, but not limited to the: (1) 

Federal Pell Grant Program; (2) Federal 

Perkins Loans Program; (3) Academic 

Competitiveness Grant (ACG) Program; 

(4) National Science and Mathematics 

Access to Retain Talent (National 

SMART) Grant Program; (5) TEACH 

Grant Program; (6) Iraq and Afghanistan 

Service Grant (IASG) Program; (7) Direct 

Loan Program, which includes Federal 

Direct Stafford/Ford Loans, Federal 

Direct Unsubsidized Stafford/Ford 

Loans, Federal Direct PLUS Loans, and 

Federal Direct Consolidation Loans; (8) 

Federal Family Education Loan (FFEL) 

Program; and (9) Federal Insured 

Student Loan (FISL) Program. 

This system also maintains records on 

individuals who apply for an FSA ID in 

the Department’s Person Authentication 

Service (PAS) system because the 

Department uses CPS, which maintains 

records that are part of this system, as 

a pass-through to send these 

individuals’ records from the PAS 

system to the SSA for computer 

matching in order to assist the 

Department in verifying their identities. 

This pass-through will be terminated 

when CPS is decommissioned after 

September 30, 2024. 

This system also maintains records on 

individuals who may be eligible for 

benefits related to their title IV, HEA 

obligations (including, but not limited 

to, TPD discharges, PSLF/TEPSLF, and 

other Federal and State loan repayment 

or discharge benefits) obtained from 

matching programs or other information 

exchanges with other Federal and State 

agencies, and other entities. 

CATEGORIES OF RECORDS IN THE SYSTEM: 

This system maintains records that 

contain the following information: 

(1) Information provided by 

applicants for title IV, HEA program 

assistance on an incomplete or 

completed FAFSA, including, but not 

limited to, the applicant’s name, 

address, State of residence, SSN, DOB, 

telephone number, driver’s license 

number (which will not be collected on 

the FAFSA for award year 2024–2025 

and onward, and will not be collected 

by FPS), email address, citizenship 

status, marital status, legal residence, 

status as a veteran, educational status, 

and financial information (including 

asset and income information). (Note: 

The Federal Tax Information (FTI) that 

the Department obtains directly from 

the IRS under the Fostering 

Undergraduate Talent by Unlocking 

Resources for Education (FUTURE) Act, 

Pub. L. 116–91, is maintained in a 

separate system of records entitled 

‘‘FUTURE Act System (FAS)’’ (18–11– 

23), the notice for which was published 

in the Federal Register on June 29, 2023 

(88 FR 42220)); 

(2) Information provided about the 

parent(s) of a dependent applicant, 

including, but not limited to, the 

parent’s highest level of schooling 

completed (which will not be collected 

on the FAFSA starting with award year 

2024–2025 and will not be collected by 

FPS; after which point the Department 

will instead collect on the FAFSA the 

parent’s college attendance status), 

marital status, SSN, last name and first 

initial, DOB, email address, number of 

people in the household supported by 

the parent, and asset and income 

information; 

(3) Information about the spouse of a 

married applicant including, but not 

limited to: the spouse’s name, address, 

SSN, DOB, telephone number, email 

address, citizenship status, marital 

status, legal residence, status as a 

veteran, and financial information 

(including asset and income information 

that is needed for CPS processing until 


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CPS is decommissioned after September 

30, 2024); 

(4) Information provided by IHEs on 

behalf of student and parent applicants, 

including, but not limited to, 

verification results, dependency 

overrides, and resolution of comment 

codes or reject codes; 

(5) Information calculated by CPS 

through the 2023–24 award year on the 

applicant’s expected family contribution 

(EFC); 

(6) Information on the applicant’s 

Institutional Student Information 

Record (ISIR), and Student Aid Report 

(SAR) or the renamed FAFSA 

Submission Summary (FSS). The 

Department uses the ISIR and SAR or 

FSS to report, among other things, the 

EFC, or the Student Aid Index (SAI) 

results that are calculated during FPS 

processing, to IHEs, State grant agencies, 

and applicants. The EFC or SAI is 

available to, and used by, IHEs to 

determine the applicant’s eligibility for 

Federal and institutional program 

assistance and the amount of assistance, 

and State grant agencies to determine 

the applicant’s eligibility for State grants 

and the amount of grant assistance. The 

Department notifies the applicant of the 

results of their application via the SAR 

or FSS. The Department provides the 

IHEs identified on the applicant’s 

FAFSA with the ISIR, which indicates 

whether there are discrepant or 

insufficient information, school 

adjustments, or CPS assumptions that 

affect the processing of the FAFSA. 

Other information in the system 

includes, but is not limited to: 

Secondary EFC (an EFC that is 

calculated from the full EFC formula 

and is printed in the Financial Aid 

Administrator’s (FAA) Information 

section of the ISIR), dependency status, 

Federal Pell Grant eligibility, duplicate 

SSN (an indicator that is set to alert ISIR 

recipients that two applications were 

processed with the same SSN, 

Incarcerated Student Indicator Flag (an 

indicator that will be used to identify an 

aid applicant as an incarcerated 

student), selection for verification, 

Simplified Needs Test (SNT) or 

Automatic Zero EFC (used for extremely 

low family income), CPS and FPS 

processing comments, reject codes 

(explanation for applicant’s FAFSA not 

computing EFC), assumptions made 

with regard to the student’s information 

due to incomplete or inconsistent 

FAFSA information, FAA adjustments 

including dependency status overrides, 

and CPS and FPS record processing 

information (application receipt date, 

transaction number, transaction process 

date, SAR Serial Number, Compute 

Number, Data Release Number (DRN), a 

four-digit number assigned to each 

application), National Student Loan 

Database System (NSLDS) match results, 

a bar code, and transaction source); 

(7) Information that identifies aid 

applicant or aid recipient complaints, 

positive feedback, reports of suspicious 

activity, requests for assistance, requests 

for borrower defense relief, requests for 

PSLF/TEPSLF reconsideration, or other 

inquiries. Such information includes, 

but is not limited to: written 

documentation of an aid applicant or 

aid recipient’s complaint, request for 

assistance, request for relief under the 

borrower defense to repayment 

regulations, case tracking number, case 

appeal identifier, or other comment or 

inquiry; and information pertaining to 

the aid recipient’s or the aid recipient’s 

parent’s student financial assistance 

program account(s) under title IV of the 

HEA, such as the aid recipient’s and the 

aid recipient’s parent’s names and 

Federal Student Aid IDs (FSA IDs). 

Information may include the name, 

address, and phone numbers of the aid 

recipient’s counsel or representative, 

IHE(s), lender(s), secondary holder(s) or 

lender(s), guaranty agency(ies), 

servicer(s), private collection 

agency(ies), and third-party requestor(s), 

as this term is defined in 34 CFR 

685.401(a), if applicable, and may 

contain other loan-level information; 

(8) Information provided and 

generated through customer interactions 

with contact center support via inbound 

and outbound channels (phone, chat, 

webform, email, customer satisfaction 

survey, fax, physical mail, social media 

platforms, digital engagement platforms, 

and controlled correspondence). 

Information includes, but is not limited 

to: chat transcripts, email 

communications, audio recordings of 

customer calls, and screen recordings of 

contact center support desktop during 

customer interactions; 

(9) Loan discharge eligibility and 

verification information for use in 

determining whether a title IV, HEA 

debt/loan qualifies for discharge 

including, but not limited to, 

information relating to TPD (such as 

medical records submitted to support an 

application for discharge by reason of 

disability) and PSLF/TEPSLF (such as 

employment records and qualifying 

payment counts); 

(10) Aid recipient’s employer 

information to determine employer 

qualification for borrowers to receive 

discharge under PSLF/TEPSLF; OIG 

fraud referral information; and customer 

support interactions including phone, 

chat, webform, email, fax, physical mail, 

and controlled correspondence; 

(11) Information for collecting, 

processing, and storing user activity 

events from across the DCC IT system: 

campaign details, delivery details, 

email/SMS sent timestamp, transaction 

ID, Federal Account Number (FAN) ID, 

activity details, activity date, pages/URL 

accessed, user IP address, usersubmitted materials, and user request 

details; 

(12) Information needed to aid in the 

delivery of strategic and real-time 

communication to customers, including, 

but not limited to, first name, last name, 

DOB, state of residence, email, phone 

number, mobile device ID, device data, 

FAFSA transaction data, uniform 

resource locator (URL), computerrelated data, and customer 

communication preferences and user 

activity (open or clicks) for email and 

SMS communications; 

(13) Information provided on thirdparty preparers, including, but not 

limited to, first name, last name, SSN or 

employer identification number, 

affiliation, address or employer’s 

address, signature, and signature date; 

and 

(14) TEACH Grant recipient school 

verification information (including, but 

not limited to, authorizing school 

official name, title, phone number, 

email address, and digital signature 

(including time and date stamp)) to 

complete and process TEACH Grant 

certification applications. 

Note: This system of records also 

maintains information that is collected 

in this system and stored in other 

systems of records. The following 

information about individuals who 

apply for or receive a Federal grant or 

loan under one of the programs 

authorized under title IV of the HEA is 

collected in this system and stored in 

the ‘‘Common Origination and 

Disbursement (COD) System’’ (18–11– 

02) system of records: applicant 

identifiers including applicant’s name, 

SSN, and DOB; demographic 

information, including asset and income 

information (tax return status, adjusted 

gross income, Internal Revenue Service 

exemptions, and tax year), and 

enrollment information; borrower’s 

loan(s) information, including 

information about recipients of Direct 

Loans, FFEL Program loans, Perkins 

Loans, and FISL Program loans, such as 

the period from the origination of the 

loan through final payment, and 

milestones, including, but not limited 

to, consolidation, discharge, or other 

final disposition including details such 

as loan amount, disbursements, 

balances, loan status, repayment plan 

and related information, collections, 

claims, deferments, forbearances, and 


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refunds; information about students 

receiving Federal grants, including 

recipients of Pell Grants, ACG, National 

SMART Grants, TEACH Grants, Iraq and 

Afghanistan Service Grants, and 

including grant amounts, grant awards, 

verification status, lifetime eligibility 

used (LEU), IASG eligible veteran’s 

dependent indicator, Children of Fallen 

Heroes Scholarship eligibility indicator, 

and the Pell Grant additional eligibility 

indicator; Pell Grant collection status 

indicator and overpayment collection 

information; promissory notes, Direct 

Loan Entrance Counseling forms, 

Federal Student Loan Exit Counseling 

forms, PLUS Loan Counseling forms, the 

Annual School Loan Acknowledgement 

(ASLA), Direct PLUS Loan Requests, 

endorser addendums, and counseling in 

the Direct Loan and TEACH Grant 

programs, such as the date that 

applicant completed counseling; PLUS 

Loan credit report information; 

applicant identifier information for an 

electronic request to repay a Direct Loan 

under an income-driven repayment plan 

and endorser/spouse information, such 

as the SSN, date that applicant 

completed the income-driven 

repayment plan application, and current 

loan balances; Electronic Direct 

Consolidation Loan borrower identifier 

information, such as the borrower’s 

SSN, the date that borrower completed 

the Federal Direct Consolidation Loan 

application and promissory note, and 

current loan balances; and credit check 

decisions, credit appeals, credit appeal 

identifiers, and credit history 

information to support the credit appeal 

process. Further, information from the 

‘‘Enterprise Data Management and 

Analytics Platform Services (EDMAPS)’’ 

(18–11–22) system of records is 

accessible in the DCC IT system to: 

allow real-time updates to a customer’s 

identifiers, demographic attributes, 

address, phone, and email contact 

details; update customer preference for 

receiving marketing information via text 

message; allow the Department and its 

contractors to identify customers who 

have completed a customer satisfaction 

survey; and enable the Department to 

contact borrowers who have been 

identified by the Department as 

potentially having fraudulent activity 

from a Third-Party Debt Relief (TPDR) 

company and are at risk of loan default. 

The following information is modifiable 

by the customer through 

StudentAid.gov: name, DOB, address, 

phone number, and email address. The 

DCC IT system also sends the following 

information to the EDMAPS system for 

analytics and reporting: case 

information including complaints, and 

OIG fraud referral data. Information 

includes, but is not limited to: SSN, 

DOB, address, phone, and email. 

Additionally, some information from 

Federal Loan Servicers’ systems 

(covered by the ‘‘Common Services for 

Borrowers (CSB)’’ (18–11–16) system of 

records) is accessible on StudentAid.gov 

to allow customers to view their 

payment information, loan information, 

and to make payments on 

StudentAid.gov as they would on the 

various Federal Loan Servicer websites. 

Further, customers can use 

StudentAid.gov to update their contact 

information and access financial aid 

history that is stored in the ‘‘National 

Student Loan Data System (NSLDS)’’ 

(18–11–06) system of records. 

Additionally, until CPS is 

decommissioned after September 30, 

2024, CPS is also used as a pass-through 

to send information that is stored in the 

‘‘Person Authentication Service (PAS)’’ 

(18–11–12) system of records to SSA for 

computer matching on individuals who 

apply for an FSA ID in PAS in order to 

assist the Department in verifying their 

identities. The information includes, but 

is not limited to: SSN, name, and DOB. 

Finally, beginning with the 2024–25 

award year application cycle, the IRS 

began disclosing directly to the 

Department FTI for FAFSA application 

processing and aid eligibility 

determination; that FTI is not 

maintained in this system. As of July 30, 

2023, the IRS also began disclosing 

directly to the Department FTI to 

determine eligibility and monthly 

payment amounts under Income-Driven 

Repayment (IDR) plans; that FTI also is 

not maintained in this system. All FTI 

that the Department obtains directly 

from the IRS under the FUTURE Act is 

maintained within the FTI Module 

(FTIM) system that is compliant with 

the IRS Publication 1075, ‘‘Tax 

Information Security Guidelines for 

Federal, State and Local Agencies, 

Safeguards for Protecting Federal Tax 

Returns and Return Information,’’ and 

that is covered under the Department’s 

system of records notice entitled 

‘‘FUTURE Act System (FAS)’’ (18–11– 

23). This system will continue to 

maintain both historical income 

information (obtained from the IRS until 

CPS is decommissioned) and applicantprovided income information (either 

through a manual FAFSA entry or 

submission of alternative 

documentation of income (ADOI) 

through the IDR process). Any reference 

to income throughout this system of 

records notice refers explicitly to 

income information that the Department 

did not obtain directly from the IRS but 

obtained from the applicant or from 

another source. 

RECORD SOURCE CATEGORIES: 

Information maintained in this system 

of records is obtained from applicants, 

the parents of dependent applicants, 

third-party preparers, and the spouse of 

married applicants for title IV, HEA 

program assistance, on the paper 

FAFSA, Portable Document Format 

(PDF) FAFSA, the online FAFSA form, 

and FAFSA by phone; the authorized 

employees or representatives of 

authorized entities (namely, IHEs, 

institutional third-party servicers, FFEL 

Program lenders, FFEL Program 

guaranty agencies, Federal loan 

servicers, State grant agencies, other 

Federal agencies, and research 

agencies); and from other persons or 

entities from which information is 

obtained following a disclosure under 

the routine uses set forth below. 

The Financial Aid Administrators at 

IHEs designated by the applicant and 

IHEs’ third-party servicers may correct 

the records in this system as a result of 

documentation provided by the 

applicant or by a dependent applicant’s 

parents, such as Federal income 

return(s) (IRS Form 1040), Social 

Security card(s), and Department of 

Homeland Security I–551 Permanent 

Resident Card. 

This system maintains information 

added during CPS processing and FPS 

processing and information received 

from other Department systems, 

including the NSLDS, the COD system, 

and the SAIG Participation Management 

System. The results of matching 

programs with Federal agencies or State 

or local governments, or agencies 

thereof, are added to the student’s 

record during CPS processing and FPS 

processing. The Department’s matching 

programs at the time of the publication 

of this system of records notice are with 

the SSA to verify the SSNs of 

applicants, dependent applicants’ 

parent(s), and spouses of married 

applicants, as well as of individuals 

who apply for an FSA ID, and to 

confirm the U.S. citizenship status of 

applicants as recorded in SSA records 

and date of death (if applicable) of 

applicants, and dependent applicants’ 

parents, pursuant to title IV of the HEA, 

including section 484(o) (20 U.S.C. 

1091(o)); with the Department of 

Veterans Affairs (VA) to verify the status 

of applicants who claim to be veterans, 

pursuant to section 480(c) and (d)(4)) of 

the HEA (20 U.S.C. 1087vv(c) and 

(d)((4); with the U.S. Department of 

Homeland Security (DHS) to confirm 

the immigration status of applicants for 

assistance as authorized by section 


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484(g) of the HEA (20 U.S.C. 1091(g)); 

and with the U.S. Department of Justice 

(DOJ) to enforce any requirement 

imposed at the discretion of a court, 

pursuant to section 5301 of the AntiDrug Abuse Act of 1988, Public Law 

100–690, as amended by section 1002(d) 

of the Crime Control Act of 1990, Public 

Law 101–647 (21 U.S.C. 862), denying 

Federal benefits under the programs 

established by title IV of the HEA to any 

individual convicted of a State or 

Federal offense for the distribution or 

possession of a controlled substance. 

The Department also maintains records 

on the matching program, with the U.S. 

Department of Defense (DoD) to identify 

dependents of U.S. military personnel 

who died in service in Iraq and 

Afghanistan after September 11, 2001, to 

determine if they are eligible for 

increased amounts of title IV, HEA 

program assistance, pursuant to sections 

420R and 473(b) of the HEA (20 U.S.C. 

1070h and 1087mm(b)). The matching 

program ended September 30, 2024. 

(Note: following implementation of the 

FAFSA Simplification Act, section 

401(c) of the HEA (20 U.S.C. 1070a(c)) 

replaced sections 420R and 473(b)). 

During CPS and FPS processing, the 

Department’s COD system sends 

information to these systems for 

students who have received a Federal 

Pell Grant. CPS and FPS use this 

information for verification analysis and 

for end-of-year reporting. These data 

elements include, but are not limited to: 

Verification Selection and Status, 

Potential Over-award Project (POP) 

indicator, Institutional Cost of 

Attendance, Reporting and Attended 

Campus Pell ID and Enrollment Date, 

and Federal Pell Grant Program 

information (Scheduled Federal Pell 

Grant Award, Origination Award 

Amount, Total Accepted Disbursement 

Amount, Number of Disbursements 

Accepted, Percentage of Eligibility Used 

At This Attended Campus Institution, 

and Date of Last Activity from the 

Origination or Disbursement table). 

CPS and FPS also receive applicant 

information from the Department’s 

NSLDS each time an application is 

processed or corrected. This process 

assesses student aid eligibility, updates 

financial aid history, and ensures 

compliance with title IV, HEA 

regulations. Some of this information 

appears on the applicant’s SAR or FSS 

and ISIR. SPS also receives information 

from the Department’s NSLDS 

concerning qualifying payment periods 

for PSLF/TEPSLF and TPD loan 

discharge eligibility. Title IV, HEA 

award information is provided to 

NSLDS from several different sources. 

Federal Perkins Loan information and 

Federal Supplemental Educational 

Opportunity Grant (FSEOG) 

overpayment information is sent from 

IHEs or their third-party servicers; the 

Department’s COD system provides 

Federal Pell Grant and Direct Loan data; 

and State and guaranty agencies provide 

information on FFEL loans received 

from lending institutions participating 

in the FFEL programs. Financial aid 

transcript information reported by 

NSLDS provides aid recipients, IHEs, 

and third-party servicers with 

information about the type(s), 

amount(s), dates, and overpayment 

status of prior and current title IV, HEA 

funds the aid recipient has received. 

FFEL and William D. Ford Federal 

Direct Student Loan data information 

reported by NSLDS includes, but is not 

limited to: (1) Aggregate Loan Data, such 

as Subsidized, Unsubsidized; Combined 

Outstanding Principal Balances; 

Unallocated Consolidated Outstanding 

Principal Balances, Subsidized, 

Unsubsidized; Combined Pending 

Disbursements, Subsidized, 

Unsubsidized; Combined Totals; and 

Unallocated Consolidated Totals; (2) 

Detailed Loan Data, such as Loan 

Sequence Number; Loan Type Code; 

Loan Change Flag; Loan Program Code; 

Current Status Code and Date; 

Outstanding Principal Balance and Date; 

Net Loan Amount; Loan Begin and End 

Dates; Amount and Date of Last 

Disbursement; Guaranty Agency Code; 

School Code; Contact Code; and 

Institution Type and Grade Level; and 

(3) system flags for Additional 

Unsubsidized Loan; Capitalized Interest; 

Defaulted Loan Change; Discharged 

Loan Change; Loan Satisfactory 

Repayment Change; Active Bankruptcy 

Change; Overpayments Change; 

Aggregate Loan Change; Defaulted Loan; 

Discharged Loan; Loan Satisfactory 

Repayment; Active Bankruptcy; 

Additional Loans; Direct Loan Master 

Promissory Note; Direct PLUS Loan 

Master Promissory Note; Subsidized 

Loan Limit; and the Combined Loan 

Limit. Federal Perkins Loan information 

reported by NSLDS includes, but is not 

limited to: Cumulative and Current Year 

Disbursement Amounts; flags for 

Perkins Loan Change; Defaulted Loan; 

Discharged Loan; Loan Satisfactory 

Repayment; Active Bankruptcy; 

Additional Loans; and Perkins 

Overpayment Flag and Contact (School 

or Region). Federal Pell Grant payment 

information reported includes, but is 

not limited to: Pell Sequence Number; 

Pell Attended School Code; Pell 

Transaction Number; Last Update Date; 

Scheduled Amount; Award Amount; 

Amount Paid to Date; Percent 

Scheduled Award Used; Pell Payment 

EFC; Flags for Pell Verification; and Pell 

Payment Change. TEACH Grant Program 

information includes, but is not limited 

to: TEACH Grant Overpayment Contact; 

TEACH Grant Overpayment Flag; 

TEACH Grant Loan Principal Balance; 

TEACH Grant Total; and TEACH Grant 

Change Flag. Iraq and Afghanistan 

Service Grants information includes, but 

is not limited to, Total Award Amount. 

The Department obtains from and 

exchanges information that is included 

in this system of records with IHEs, 

third-party servicers, and State agencies. 

These eligible entities register with the 

SAIG system to participate in the 

information exchanges specified for 

their business processes. 

TEACH Grant school verification 

information is also obtained through 

DocuSign (a secure digital software used 

by the Department to obtain and 

document digital signatures). The 

process through which the Department 

obtains such information using 

DocuSign is as follows: 

(1) The grant recipient completes the 

TEACH Grant application via the ‘‘SPS 

Helptool,’’ which includes the 

applicable school’s name and email 

address; 

(2) The Department sends the 

information to DocuSign, which then 

sends an email to the school containing, 

among other things, a randomly 

generated code; 

(3) If the school does not opt-out, the 

school logs in to DocuSign with the 

randomly generated code to ensure the 

school is accessing the correct recipient 

certification in DocuSign; 

(4) The school certifies the grant 

recipient’s school information, provides 

the school’s authorizing official’s name, 

title, email address, and phone number, 

and electronically signs the TEACH 

Grant certification; and 

(5) DocuSign returns to the 

Department the TEACH Grant school 

verification information and the grant 

recipient’s signature. Once SPS receives 

both the authorizing school official’s 

and grant recipient’s signatures, the 

grant recipient’s certification 

information is updated. 

During FPS processing, this system 

receives the SAI information from the 

Department’s FAS. The SAI is 

calculated using FTI that the IRS 

provides directly to the Department 

under the FUTURE Act that is not 

maintained in this system but instead is 

maintained in the system of records 

entitled ‘‘FUTURE Act System (FAS)’’ 

(18–11–23). 

Additionally, for individuals who 

request assistance from the Department, 

directly or through State requestors and 


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legal assistance organizations (‘‘thirdparty requestors’’), as these terms are 

defined in 34 CFR 685.401(a), who may 

request that the Secretary of Education 

form a group of Federal student loan 

borrowers for borrower defense relief, 

information is obtained from 

individuals (e.g., borrowers), their 

counsel or representatives, or students 

or their parents (when the individual is 

a borrower and depending on whether 

the individual is a parent or student), 

Federal agencies, State agencies, IHEs, 

lenders, private collection agencies, 

guaranty agencies, accreditors, and from 

other persons or entities from whom or 

from which data is obtained following a 

disclosure under routine uses set forth 

below. 

Note: Some customer information that 

is retrieved from Federal Loan Servicers’ 

IT systems (covered by the system of 

records notice entitled ‘‘Common 

Services for Borrowers (CSB)’’ (18–11– 

16)) is accessible through 

StudentAid.gov to provide customers 

with payment and loan information and 

to enable customers to make loan 

payments as they would on the various 

Federal Loan Servicer websites. 

Information that is collected in this 

system is stored in and retrieved from 

the COD system (covered by the system 

of records notice entitled ‘‘Common 

Origination and Disbursement (COD) 

System’’ (18–11–02)) to allow: 

applicants and borrowers to submit 

Counseling (Entrance, Exit, Financial 

Awareness Counseling, PLUS, TEACH 

Grant Initial and Subsequent, TEACH 

Grant Exit, TEACH Grant Conversion), 

Master Promissory Note (MPN), 

Endorser Addendum, TEACH Grant 

Agreement to Serve or Repay 

(Agreement), Loan Consolidation, 

Income-Driven Repayment, PLUS Loan 

Request, and Annual Student Loan 

Acknowledgement (ASLA) applications 

through StudentAid.gov; credit check 

decision, credit appeal, and credit 

history information to be viewable on 

StudentAid.gov to support credit appeal 

processing; users to view and search the 

PSLF employer database as retrieved 

from the COD system and provide 

updates to employers’ information; and 

the PDF version of the PSLF/TEPSLF 

certification and application form that is 

generated from the PSLF Help Tool to 

be accessible. Information is also 

retrieved from the COD system to 

provide StudentAid.gov functionality 

for creating and updating customer 

records. The following information from 

the EDMAPS system is accessible in the 

DCC IT system: customer information 

that is retrieved to allow real-time 

updates to a customer’s identifiers, 

demographic attributes, address, phone, 

and email contact details; SMS opt-in/ 

out information for customer 

communication preferences to opt-in/ 

out of receiving marketing information 

via text message; information for 

customers who have been identified by 

the Department and its contractors as 

having completed a customer 

satisfaction survey; information for 

borrowers who will be contacted by the 

Department because they have been 

identified by the Department as having 

potentially fraudulent activity from a 

TPDR company; and information on 

borrowers who have been identified by 

the Department and its contractors as 

being at risk for loan default. 

ROUTINE USES OF RECORDS MAINTAINED IN THE

SYSTEM, INCLUDING CATEGORIES OF USERS AND

PURPOSES OF SUCH USES: 

The Department may disclose 

information maintained in a record in 

this system of records under the routine 

uses listed in this system of records 

notice without the consent of the 

individual if the disclosure is 

compatible with the purposes for which 

the record was collected. These 

disclosures may be made on a case-bycase basis or pursuant to a computer 

matching agreement that meets the 

requirements of the Privacy Act of 1974, 

as amended (Privacy Act) (5 U.S.C. 

552a). 

(1) Program Disclosures. The 

Department may disclose records from 

the system of records for the following 

program purposes: 

(a) To verify the identity of the 

applicant, the spouse of a married 

applicant, and the parent(s) of a 

dependent applicant, to verify, until 

CPS is decommissioned after September 

30, 2024, the identities of individuals 

who apply for a FSA ID, to determine 

the accuracy of the information 

contained in the record, to support 

compliance with title IV, HEA statutory 

and regulatory requirements, and to 

assist with the determination, 

correction, processing, tracking, and 

reporting of program eligibility and 

benefits, the Department may disclose 

records to applicants, guaranty agencies, 

lenders and loan holders participating 

in the FFEL Program, IHEs, third-party 

servicers, and Federal, State, local, or 

Tribal agencies; 

(b) To provide an applicant’s financial 

aid history to IHEs, guaranty agencies 

and State agencies, lenders and loan 

holders participating in the FFEL 

Program, and third-party servicers, 

including information about the 

applicant’s title IV, HEA loan defaults, 

and title IV, HEA grant program 

overpayments, the Department may 

disclose records to IHEs, guaranty 

agencies and State agencies, lenders and 

loan holders participating in the FFEL 

Program, and third-party servicers; 

(c) To facilitate receiving and 

correcting application information, 

processing Federal Pell Grants and 

Direct Loans, and reporting Federal 

Perkins Loan Program expenditures to 

the Department’s processing and 

reporting systems, the Department may 

disclose records to IHEs, State agencies, 

and third-party servicers; 

(d) To assist loan holders with the 

collection and servicing of title IV, HEA 

loans, to support pre-claims/ 

supplemental pre-claims assistance, to 

assist in locating borrowers, and to 

assist in locating students who owe 

grant overpayments, the Department 

may disclose records to guaranty 

agencies, lenders and loan holders 

participating in the FFEL Program, IHEs, 

third-party servicers, and Federal, State, 

local, and Tribal agencies; 

(e) To facilitate assessments of title IV, 

HEA program compliance, the 

Department may disclose records to 

guaranty agencies and IHEs, third-party 

servicers, and Federal, State, and local 

agencies; 

(f) To assist in locating holders of 

loans, the Department may disclose 

records to guaranty agencies, lenders 

and loan holders participating in the 

FFEL Program, IHEs, third-party 

servicers, and Federal, State, and local 

agencies; 

(g) To assist in assessing the 

administration of title IV, HEA program 

funds by guaranty agencies, lenders and 

loan holders in the FFEL Program, IHEs, 

and third-party servicers, the 

Department may disclose records to 

Federal and State agencies; 

(h) To enforce the terms of a loan or 

grant or to assist in the collection of 

loan or grant overpayments, the 

Department may disclose records to 

guaranty agencies, lenders and loan 

holders participating in the FFEL 

Program, IHEs, third-party servicers, 

and Federal, State, and local agencies; 

(i) To assist borrowers in repayment, 

the Department may disclose records to 

guaranty agencies, lenders and loan 

holders participating in the FFEL 

Program, IHEs, third-party servicers, 

and Federal, State, and local agencies; 

(j) To determine the relief that is 

appropriate if the Secretary of Education 

grants a borrower defense to repayment 

discharge application, as well as to 

pursue the recovery of liabilities of such 

discharges against the IHE, the 

Department may disclose records to 

Federal, State, and Tribal agencies, 

accreditors, IHEs, lenders and loan 

holders, guaranty agencies, third-party 


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servicers, and private collection 

agencies; 

(k) To initiate legal action against an 

individual or entity involved in an 

illegal or unauthorized title IV, HEA 

program expenditure or activity, the 

Department may disclose records to 

guaranty agencies, lenders and loan 

holders participating in the FFEL 

Program, IHEs, third-party servicers, 

and Federal, State, local, and Tribal 

agencies; 

(l) To initiate or support a limitation, 

suspension, or termination action, an 

emergency action, or a debarment or 

suspension action, the Department may 

disclose records to guaranty agencies, 

lenders and loan holders participating 

in the FFEL Program, IHEs, third-party 

servicers, and Federal, State, local, and 

Tribal agencies; 

(m) To investigate and resolve 

complaints, inquiries, requests for 

assistance, requests for Federal student 

loan repayment relief and other relief 

under the borrower defense to 

repayment regulations, and to update 

borrower account records and to correct 

errors, the Department may disclose 

records to guaranty agencies, lenders 

and loan holders participating in the 

FFEL Program, accreditors, IHEs, thirdparty requestors, third-party servicers, 

private collection agencies, and Federal, 

State, and local agencies; 

(n) To inform the parent(s) of a 

dependent applicant of information 

about the parent(s), or the spouse of a 

married applicant of information about 

the spouse, in an application for title IV, 

HEA funds, the Department may 

disclose records to the parent(s), or 

spouse, respectively; 

(o) To identify the student as the 

correct beneficiary of the PLUS loan 

funds, and to allow the processing of the 

PLUS loan application and promissory 

note, the Department may disclose 

records to the parent(s) applying for the 

parent PLUS loan; 

(p) To encourage a student to 

complete a FAFSA that they started but 

did not submit or to assist a student 

with the completion of a FAFSA, the 

Department may disclose a student’s 

FAFSA filing status to a State higher 

education agency so that the agency 

may redisclose that information to a 

local educational agency; a secondary 

school where the student is or was 

enrolled; grantees of the Department; 

American Indian and Alaska Native 

educational entities; and nonprofit 

college access organizations with an 

established relationship with the 

student; 

(q) The Department may disclose 

records under Sections 483(a)(2)(D)(i), 

483(a)(2)(E)(ii), and 483(a)(3)(B)(i) of the 

HEA (20 U.S.C. 1090(a)(2)(D)(i), 

1090(a)(2)(E)(ii), and 1090(a)(3)(B)(i)) 

from this system to State higher 

education agencies, eligible IHEs, and 

scholarship organizations that were 

designated prior to the date of 

enactment (December 19, 2019) of the 

FUTURE Act (Pub. L. 116–91, 133 Stat. 

1189) that award and administer aid to 

students, to determine an applicant’s 

eligibility for aid awarded by State 

higher education agencies, eligible IHEs, 

or designated scholarship organizations, 

and to administer Federal aid or aid 

awarded by State higher education 

agencies, eligible IHEs, or designated 

scholarship organizations; 

(r) To help Federal, State, Tribal, and 

local government entities exercise their 

supervisory and administrative powers 

(including, but not limited to licensure, 

examination, discipline, regulation, or 

oversight of IHEs, Department 

contractors, guaranty agencies, lenders 

and loan holders, and third-party 

servicers) or to respond to aid applicant 

or recipient complaints submitted 

regarding the practices or processes of 

the Department and/or the Department’s 

contractors, or to update information or 

correct errors contained in Department 

records regarding the aid applicant’s or 

recipient’s title IV, HEA program funds, 

the Department may disclose records to 

governmental entities at the Federal, 

State, Tribal, and local levels. These 

records may include all aspects of loans 

and grants made under title IV of the 

HEA to permit these governmental 

entities to verify compliance with 

applicable debt collection, consumer 

protection, financial, and other 

applicable statutory, regulatory, or local 

requirements. Before making a 

disclosure to these Federal, State, local, 

or Tribal governmental entities, the 

Department will require them to 

maintain safeguards consistent with the 

Privacy Act to protect the security and 

confidentiality of the disclosed records; 

(s) The Department may disclose 

records from an applicant’s FAFSA to 

IHEs and State higher education 

agencies to provide aid applicants and 

aid recipients with information about 

certain Federal means-tested benefits for 

which they may qualify; and 

(t) To detect, prevent, and support the 

investigation of possible fraud and 

abuse in the use of title IV, HEA 

program funds, the Department may 

disclose records to institutions of higher 

education, third-party servicers, and 

Federal, State, local, or Tribal agencies. 

Note: Some information that is 

maintained in this system of records is 

also maintained in other Department 

systems of records and, therefore, may 

be disclosed pursuant to the routine 

uses published in those other systems’ 

system of records notices, including the 

‘‘Common Origination and 

Disbursement (COD) System’’ (18–11– 

02), ‘‘National Student Loan Data 

System (NSLDS)’’ (18–11–06), 

‘‘Common Services for Borrowers 

(CSB)’’ (18–11–16), and ‘‘Enterprise 

Data Management and Analytics 

Platform Services (EDMAPS)’’ (18–11– 

22). 

(2) Enforcement Disclosure. In the 

event that information in this system of 

records indicates, either on its face or in 

connection with other information, a 

violation or potential violation of any 

applicable statute, regulations, or order 

of a competent authority, the 

Department may disclose the relevant 

records to the appropriate agency, 

whether Federal, State, Tribal, or local, 

charged with the responsibility of 

investigating or prosecuting that 

violation or charged with enforcing or 

implementing the statute, Executive 

Order, rule, regulation, or order issued 

pursuant thereto. 

(3) Litigation and Alternative Dispute 

Resolution (ADR) Disclosure. 

(a) Introduction. In the event that one 

of the parties listed in sub-paragraphs (i) 

through (v) of this routine use is 

involved in judicial or administrative 

litigation or ADR, or has an interest in 

judicial or administrative litigation or 

ADR, the Department may disclose 

certain records to the parties described 

in paragraphs (b), (c), and (d) of this 

routine use under the conditions 

specified in those paragraphs: 

(i) The Department or any of its 

components; 

(ii) Any Department employee in their 

official capacity; 

(iii) Any Department employee in 

their individual capacity where the U.S. 

Department of Justice (DOJ) agrees to or 

has been requested to provide or arrange 

for representation of the employee; 

(iv) Any Department employee in 

their individual capacity where the 

Department has agreed to represent the 

employee; and 

(v) The United States, where the 

Department determines that the 

litigation is likely to affect the 

Department or any of its components. 

(b) Disclosure to the DOJ. If the 

Department determines that disclosure 

of certain records to the DOJ is relevant 

and necessary to judicial or 

administrative litigation or ADR, the 

Department may disclose those records 

as a routine use to the DOJ. 

(c) Adjudicative Disclosure. If the 

Department determines that it is 

relevant and necessary to judicial or 

administrative litigation or ADR to 

disclose certain records to an 


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adjudicative body before which the 

Department is authorized to appear or to 

a person or entity designated by the 

Department or otherwise empowered to 

resolve or mediate disputes, the 

Department may disclose those records 

as a routine use to the adjudicative 

body, person, or entity. 

(d) Disclosure to Parties, Counsel, 

Representatives, and Witnesses. If the 

Department determines that disclosure 

of certain records is relevant and 

necessary to judicial or administrative 

litigation or ADR, the Department may 

disclose those records as a routine use 

to the party, counsel, representative, or 

witness. 

(4) Freedom of Information Act 

(FOIA) and Privacy Act Advice 

Disclosure. The Department may 

disclose records to the DOJ or to the 

Office of Management and Budget 

(OMB) if the Department determines 

that disclosure is desirable or necessary 

in determining whether records are 

required to be disclosed under the FOIA 

or the Privacy Act. 

(5) Contract Disclosure. If the 

Department contracts with an entity to 

perform any function that requires 

disclosing records in this system of 

records to the contractor’s employees, 

the Department may disclose the 

records to those employees. As part of 

such a contract, the Department shall 

require the contractor to agree to 

establish and maintain safeguards to 

protect the security and confidentiality 

of the disclosed records. 

(6) Congressional Member Disclosure. 

The Department may disclose the 

records of an individual to a member of 

Congress or the member’s staff when 

necessary to respond to an inquiry from 

the member made at the written request 

of and on behalf of the individual whose 

records are being disclosed. The 

member’s right to the information is no 

greater than the right of the individual 

who requested it. 

(7) Employment, Benefit, and 

Contracting Disclosure. 

(a) For Decisions by the Department. 

The Department may disclose a record 

to a Federal, State, or local agency, or 

to another public agency or professional 

organization, maintaining civil, 

criminal, or other relevant enforcement 

or other pertinent records, if necessary 

to obtain information relevant to a 

Department decision concerning the 

hiring or retention of an employee or 

other personnel action, the issuance of 

a security clearance, the letting of a 

contract, or the issuance of a license, 

grant, or other benefit. 

(b) For Decisions by Other Public 

Agencies and Professional 

Organizations. The Department may 

disclose a record to a Federal, State, 

local, or other public agency or 

professional organization, or the 

Department’s contractor in connection 

with the hiring or retention of an 

employee or other personnel action, the 

issuance of a security clearance, the 

reporting of an investigation of an 

employee, the letting of a contract, or 

the issuance of a license, grant, or other 

benefit, to the extent that the record is 

relevant and necessary to the receiving 

entity’s decision on the matter. 

(8) Employee Grievance, Complaint, 

or Conduct Disclosure. If a record is 

relevant and necessary to an employee 

grievance, complaint, or disciplinary 

action involving a present or former 

employee of the Department, the 

Department may disclose a record from 

this system of records in the course of 

investigation, fact-finding, or 

adjudication to any party to the 

grievance, complaint, or action; to the 

party’s counsel or representative; to a 

witness; or to a designated fact-finder, 

mediator, or other person designated to 

resolve issues or decide the matter. 

(9) Labor Organization Disclosure. 

The Department may disclose records 

from this system of records to an 

arbitrator to resolve disputes under a 

negotiated grievance procedure or to 

officials of labor organizations 

recognized under 5 U.S.C. chapter 71 

when relevant and necessary to their 

duties of exclusive representation. 

(10) Disclosure to the DOJ. The 

Department may disclose records to the 

DOJ to the extent necessary for 

obtaining DOJ advice on any matter 

relevant to an audit, inspection, or other 

inquiry related to the programs covered 

by this system. 

(11) Research Disclosure. The 

Department may disclose records to a 

researcher if the Department determines 

that the individual or organization to 

which the disclosure would be made is 

qualified to carry out specific research 

related to functions or purposes of this 

system of records. The Department may 

disclose records from this system of 

records to that researcher solely for the 

purpose of carrying out that research 

related to the functions or purposes of 

this system of records. The researcher 

must agree to establish and maintain 

safeguards to protect the security and 

confidentiality of the disclosed records. 

(12) Disclosure to the OMB and 

Congressional Budget Office (CBO) for 

Federal Credit Reform Act (FCRA) 

Support. The Department may disclose 

records to OMB and CBO as necessary 

to fulfill FCRA requirements in 

accordance with 2 U.S.C. 661b. 

(13) Disclosure in the Course of 

Responding to Breach of Data. The 

Department may disclose records to 

appropriate agencies, entities, and 

persons when (a) the Department 

suspects or has confirmed that there has 

been a breach of the system of records; 

(b) the Department has determined that 

as a result of the suspected or confirmed 

breach there is a risk of harm to 

individuals, the Department (including 

its information systems, programs, and 

operations), the Federal Government, or 

national security; and (c) the disclosure 

made to such agencies, entities, and 

persons is reasonably necessary to assist 

in connection with the Department’s 

efforts to respond to the suspected or 

confirmed breach or to prevent, 

minimize, or remedy such harm. 

(14) Disclosure in Assisting Another 

Agency in Responding to a Breach of 

Data. The Department may disclose 

records from this system of records to 

another Federal agency or Federal 

entity, when the Department determines 

that information from this system of 

records is reasonably necessary to assist 

the recipient agency or entity in (a) 

responding to a suspected or confirmed 

breach, or (b) preventing, minimizing, or 

remedying the risk of harm to 

individuals, the recipient agency or 

entity (including its information 

systems, programs, and operations), the 

Federal Government, or national 

security, resulting from a suspected or 

confirmed breach. 

(15) Disclosure of Information to State 

and Federal Agencies. The Department 

may disclose records from this system of 

records to (a) a Federal or State agency, 

its employees, agents (including 

contractors of its agents), or contractors, 

or (b) a fiscal or financial agent 

designated by the U.S. Department of 

the Treasury, including employees, 

agents, or contractors of such agent, for 

the purpose of identifying, preventing, 

or recouping improper payments to an 

applicant for, or recipient of, Federal 

funds. 

(16) Disclosure to the National 

Archives and Records Administration 

(NARA). The Department may disclose 

records from this system of records to 

NARA for the purpose of records 

management inspections conducted 

under the authority of 44 U.S.C. 2904 

and 2906. 

(17) Disclosure to Consumer 

Reporting Agencies. Disclosures 

pursuant to 5 U.S.C. 552a(b)(12): The 

Department may disclose the following 

information to a consumer reporting 

agency regarding a valid, overdue claim 

of the Department: (a) the name, 

address, taxpayer identification number, 

and other information necessary to 

establish the identity of the individual 

responsible for the claim; (b) the 


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amount, status, and history of the claim; 

and (c) the program under which the 

claim arose. The Department may 

disclose the information specified in 

this paragraph under 5 U.S.C. 

552a(b)(12) and the procedures 

contained in subsection 31 U.S.C. 

3711(e). A consumer reporting agency to 

which these disclosures may be made is 

defined at 15 U.S.C. 1681a(f) and 31 

U.S.C. 3701(a)(3). 

POLICIES AND PRACTICES FOR STORAGE OF

RECORDS: 

System records are paper-based and 

stored in locked rooms or electronic and 

stored on secured computer systems and 

in the cloud. 

Fully processed paper applications 

and supporting paper documentation 

that were received on or before June 30, 

2024, are stored for applicable periods 

in standard Federal Records Center 

boxes in locked storage rooms at the 

contractor facilities in London, 

Kentucky. Fully processed paper 

applications and supporting paper 

documentation requiring retention and 

received on or after July 1, 2024, will be 

stored in a private records storage 

facility, as applicable. The records 

storage facilities currently utilized are 

listed in the ‘‘System Location’’ section 

above. 

Digitized paper applicant records, 

which include optically imaged 

documents, are stored on DADS (disks) 

in a virtual disk library, which is also 

electronic, in the computer facilities 

controlled by the Next Generation Data 

Center (NGDC) in Clarksville, VA. 

Records that are collected in this 

system for applicants of Federal grants 

or loans are stored in the COD system 

for individuals who apply under one of 

the programs authorized under title IV 

of the HEA, including, but not limited 

to the: (1) Federal Pell Grant Program; 

(2) Federal Perkins Loans Program; (3) 

ACG Program; (4) National SMART 

Grant Program; (5) TEACH Grant 

Program; (6) Iraq and Afghanistan 

Service Grant Program; (7) Direct Loan 

Program, which includes Federal Direct 

Stafford/Ford Loans, Federal Direct 

Unsubsidized Stafford/Ford Loans and 

Federal Direct PLUS Loans and Federal 

Direct Consolidation Loans; (8) FFEL 

Program; and (9) FISL Program. 

POLICIES AND PRACTICES FOR RETRIEVAL OF

RECORDS: 

Records in this system pertaining to a 

title IV, HEA loan applicant, borrower, 

or grant recipient are indexed and 

retrieved by a single data element, or a 

combination of the following data 

elements, to include SSN, name, DOB, 

the award year in which the applicant 

applied for title IV, HEA program 

assistance, and case tracking number. 

These data elements are also used to 

retrieve information of title IV, HEA 

program applicants and recipients of 

Federal grants or loans from the COD 

system (applicant information is 

collected in this system of records and 

stored in the COD system). 

This system also uses a credit appeal 

identifier to retrieve credit appeal 

information from the COD system to 

support the credit appeal process. 

Additionally, this system uses a 

combination of SSN, DOB, and name 

data elements to retrieve some records 

from Federal Loan Servicers’ systems 

(covered by the system of records notice 

entitled ‘‘Common Services for 

Borrowers (CSB)’’ (18–11–16)) to allow 

customers to access their payment 

information, loan information and to 

make payments on StudentAid.gov as 

they would on the various Federal Loan 

Servicer websites. 

This system also uses customer 

identifiers to retrieve customer 

information data from the EDMAPS 

system (covered by the system of 

records notice entitled ‘‘Enterprise Data 

Management and Analytics Platform 

Services (EDMAPS) System’’ (18–11– 

22)) to allow real-time updates to 

customer information and 

communication preferences; and for the 

Department and its contractors to 

identify customers who have completed 

a customer satisfaction survey in the 

DCC IT system; who may have potential 

fraudulent activity from a TPDR 

company; and who may be at risk for 

loan default. 

POLICIES AND PRACTICES FOR RETENTION AND

DISPOSAL OF RECORDS: 

Records maintained in this system are 

primarily retained and disposed of in 

accordance with the records schedules 

listed below. The Department has 

submitted amendments to these records 

schedules to NARA for its review and 

approval. 

(a) Department Records Schedule 051: 

FSA National Student Loan Data System 

(NSLDS) (DAA–0441–2017–0004) (ED 

051). (Records covered by ED 051 will 

not be destroyed until NARA-approved 

amendments to ED 051 are in effect, as 

applicable.) 

(b) Department Records Schedule 052: 

Ombudsman Case Files (N1–441–09–21) 

(ED 052). (Records covered by ED 052 

will not be destroyed until NARAapproved amendments to ED 052 are in 

effect, as applicable.) 

(c) Department Records Schedule 072: 

FSA Application, Origination, and 

Disbursement Records (DAA–0441– 

2013–0002) (ED 072). (Records covered 

by ED 072 will not be destroyed until 

NARA-approved amendments to ED 072 

are in effect, as applicable.) 

ADMINISTRATIVE, TECHNICAL, AND PHYSICAL

SAFEGUARDS: 

All users of the system will have a 

unique user ID with a password. All 

physical access to the data housed at 

system locations is controlled and 

monitored by security personnel who 

check each individual entering the 

building for their employee or visitor 

badge. The IT systems employed by the 

Department offer a high degree of 

resistance to tampering and 

circumvention with firewalls, 

encryption, and password protection. 

This security system limits data access 

to Department and contract staff on a 

‘‘need-to-know’’ basis and controls 

individual users’ ability to access and 

alter records within the system. All 

interactions by users of the system are 

recorded. 

In accordance with the Federal 

Information Security Management Act 

of 2002 (FISMA), as amended by the 

Federal Information Security 

Modernization Act of 2014, every 

Department system must receive a 

signed Authorization to Operate (ATO) 

from a designated Department official. 

The ATO process includes a rigorous 

assessment of security and privacy 

controls, a plan of action and milestones 

to remediate any identified deficiencies, 

and a continuous monitoring program. 

FISMA controls implemented are 

comprised of a combination of 

management, operational, and technical 

controls, and include the following 

control families: access control, 

awareness and training, audit and 

accountability, security assessment and 

authorization, configuration 

management, contingency planning, 

identification and authentication, 

incident response, maintenance, media 

protection, physical and environmental 

protection, planning, personnel 

security, privacy, risk assessment, 

system and services acquisition, system 

and communications protection, system 

and information integrity, and program 

management. 

RECORD ACCESS PROCEDURES: 

If you wish to gain access to a record 

in this system, contact the respective 

system manager at the address listed 

above. You must provide necessary 

particulars such as your name, SSN, and 

any other identifying information 

requested by the Department while 

processing the request to distinguish 

between individuals with the same 

name. 


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Federal Register / Vol. 89, No. 216 / Thursday, November 7, 2024 / Notices 88253 

Alternatively, to gain access to a 

record in the system, you may make a 

Privacy Act request through the U.S. 

Department of Education, FOIA Service 

Center at https://www2.ed.gov/policy/ 

gen/leg/foia/request_privacy.html by 

completing the applicable request 

forms. Requests by an individual for 

access to a record must meet the 

requirements of the Department’s 

Privacy Act regulations at 34 CFR 5b.5, 

including proof of identity. 

Borrowers are able to access their 

financial aid history from NSLDS in this 

system. If you wish to gain access to 

other records in the NSLDS, please refer 

to the RECORD ACCESS PROCEDURES 

section in the system of records notice 

entitled ‘‘National Student Loan Data 

System (NSLDS)’’ (18–11–06). 

For title IV, HEA program applicants 

and recipients of Federal grants or 

loans, if you wish to gain access to such 

information about you from the COD 

system, please refer to the RECORD 

ACCESS PROCEDURES section in the 

system of records notice entitled 

‘‘Common Origination and 

Disbursement (COD) System’’ (18–11– 

02). 

If you wish to gain access to the 

EDMAPS system information that is 

about you and accessible in this system, 

please refer to the RECORD ACCESS 

PROCEDURES section in the system of 

records notice entitled ‘‘Enterprise Data 

Management and Analytics Platform 

Services (EDMAPS) System’’ (18–11– 

22). 

If you wish to gain access to the PAS 

system information about you that is 

maintained in this system until CPS is 

decommissioned after September 30, 

2024, please refer to the RECORD 

ACCESS PROCEDURES section in the 

system of records notice entitled 

‘‘Person Authentication Service (PAS)’’ 

(18–11–12). 

If you wish to gain access to the 

information in the Federal Loan 

Servicers’ IT systems that is about you 

and accessible in this system, please 

refer to the RECORD ACCESS 

PROCEDURES section in the system of 

records notice entitled ‘‘Common 

Services for Borrowers (CSB)’’ (18–11– 

16). 

CONTESTING RECORD PROCEDURES: 

If you wish to contest or change the 

content of a record about you in the 

system of records, provide the 

respective system manager with your 

name, DOB, SSN, and any other 

identifying information requested by the 

Department while processing the 

request to distinguish between 

individuals with the same name. 

Identify the specific items to be changed 

and provide a written justification for 

the change. 

To contest information submitted or 

included on a FAFSA application for 

the current award year, send your 

request to the FOIA Service Center 

listed in the Notification Procedures 

section. 

Financial aid history from NSLDS is 

accessible in this system. To contest 

name and address records about you, 

provide the respective system manager 

with your name, DOB, SSN, and any 

other identifying information requested 

by the Department while processing the 

request to distinguish between 

individuals with the same name. All 

other financial aid history records from 

NSLDS must be contested by following 

the CONTESTING RECORD 

PROCEDURES identified in the system 

of records notice entitled ‘‘National 

Student Loan Data System (NSLDS)’’ 

(18–11–06). 

For title IV, HEA program applicants 

and recipients of Federal grants or 

loans, if you wish to contest such 

information about you, please refer to 

the CONTESTING RECORD 

PROCEDURES section in the system of 

records notice entitled ‘‘Common 

Origination and Disbursement (COD) 

System’’ (18–11–02). 

To contest information about you in a 

Federal Loan Servicer IT system, such 

as the payment and loan information 

that is accessible in this system, please 

refer to the CONTESTING RECORD 

PROCEDURES section in the system of 

records notice entitled ‘‘Common 

Services for Borrowers (CSB)’’ (18–11– 

16). 

To contest the EDMAPS system 

information that is accessible in this 

system, please refer to the 

CONTESTING RECORD PROCEDURES 

section in the system of records notice 

entitled ‘‘Enterprise Data Management 

and Analytics Platform Services 

(EDMAPS) System’’ (18–11–22). 

To contest the PAS system 

information about you that is 

maintained in this system until CPS is 

decommissioned after September 30, 

2024, please refer to the CONTESTING 

RECORD PROCEDURES section in the 

system of records notice entitled 

‘‘Person Authentication Service (PAS)’’ 

(18–11–12). 

Requests to amend a record must meet 

the requirements of the Department’s 

Privacy Act regulations at 34 CFR 5b.7. 

NOTIFICATION PROCEDURES: 

If you wish to determine whether a 

record exists about you in the system of 

records, contact the respective system 

manager at the address listed above. 

You must provide necessary particulars 

such as your name, SSN, and any other 

identifying information requested by the 

Department while processing the 

request to distinguish between 

individuals with the same name. 

Alternatively, you may make a 

Privacy Act request through the U.S. 

Department of Education, FOIA Service 

Center at https://www2.ed.gov/policy/ 

gen/leg/foia/request_privacy.html by 

completing the applicable request 

forms. 

If you wish to submit a request for 

notification to determine whether a 

record exists about you in the COD 

system as a title IV, HEA program 

applicant or recipient of a Federal grant 

or loan, please refer to the 

NOTIFICATION PROCEDURES section 

in the system of records notice entitled 

‘‘Common Origination and 

Disbursement (COD) System’’ (18–11– 

02). 

Borrowers are able to access their 

financial aid history from NSLDS in this 

system. If you wish to submit a request 

for notification to determine whether a 

record exists about you in the NSLDS 

system of records, please refer to the 

NOTIFICATION PROCEDURES section 

in the system of records notice entitled 

‘‘National Student Loan Data System 

(NSLDS)’’ (18–11–06). 

If you wish to submit a request for 

notification to determine whether a 

record exists about you in a Federal 

Loan Servicer IT system, please refer to 

the NOTIFICATION PROCEDURES 

section in the system of records notice 

entitled ‘‘Common Services for 

Borrowers (CSB)’’ (18–11–16). 

If you wish to submit a request for 

notification to determine whether a 

record exists about you in EDMAPS 

system, please refer to the 

NOTIFICATION PROCEDURES section 

in the system of records notice entitled 

‘‘Enterprise Data Management and 

Analytics Platform Services (EDMAPS) 

System’’ (18–11–22). 

If you wish to submit a request for 

notification to determine whether a 

record exists about you in the PAS 

system, please refer to the 

NOTIFICATION PROCEDURES section 

in the system of records notice entitled 

‘‘Person Authentication Service (PAS)’’ 

(18–11–12). 

Requests for notification about 

whether the system of records contains 

information about an individual must 

meet the requirements of the 

Department’s Privacy Act regulations at 

34 CFR 5b.5, including proof of identity. 

EXEMPTIONS PROMULGATED FOR THE SYSTEM: 

None. 


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88254 Federal Register / Vol. 89, No. 216 / Thursday, November 7, 2024 / Notices 

HISTORY: 

The system of records entitled ‘‘Aid 

Awareness and Application Processing’’ 

(18–11–21) was last modified and 

published in full in the Federal Register 

on May 30, 2024 (89 FR 46870). 

[FR Doc. 2024–25897 Filed 11–6–24; 8:45 am] 

BILLING CODE 4000–01–P 

DEPARTMENT OF ENERGY 

Privacy Act of 1974; System of 

Records 

AGENCY: U.S. Department of Energy. 

ACTION: Notice of a modified system of 

records. 

SUMMARY: As required by the Privacy 

Act of 1974 and the Office of 

Management and Budget (OMB) 

Circulars A–108 and A–130, the 

Department of Energy (DOE or the 

Department) is publishing notice of a 

modification to an existing Privacy Act 

System of Records. DOE proposes to 

amend System of Records DOE–9 

Members of DOE Advisory Committees. 

This System of Records Notice (SORN) 

is being modified to align with new 

formatting requirements, published by 

the Office of Management and Budget, 

and to ensure appropriate Privacy Act 

coverage of business processes and 

Privacy Act information. 

DATES: This modified SORN will 

become applicable following the end of 

the public comment period on 

December 9, 2024 unless comments are 

received that result in a contrary 

determination. 

ADDRESSES: Written comments should 

be sent to the DOE Desk Officer, Office 

of Information and Regulatory Affairs, 

Office of Management and Budget, New 

Executive Office Building, Room 10102, 

735 17th Street NW, Washington, DC 

20503 and to Ken Hunt, Chief Privacy 

Officer, U.S. Department of Energy, 

1000 Independence Avenue SW, Rm. 

8H–085, Washington, DC 20585, by 

facsimile at (202) 586–8151, or by email 

at privacy@hq.doe.gov. 

FOR FURTHER INFORMATION CONTACT: Ken 

Hunt, Chief Privacy Officer, U.S. 

Department of Energy, 1000 

Independence Avenue SW, Rm. 8H– 

085, Washington, DC 20585, or by 

facsimile at (202) 586–8151, by email at 

privacy@hq.doe.gov, or by telephone at 

(240) 686–9485. 

SUPPLEMENTARY INFORMATION: On 

January 9, 2009, DOE published a 

Compilation of its Privacy Act Systems 

of Records, which included System of 

Records DOE–9 Members of DOE 

Advisory Committees. This notice 

proposes the following amendments: in 

the ‘‘Routine Uses’’ section, this 

modified notice deletes a previous 

routine use concerning efforts 

responding to a suspected or confirmed 

loss of confidentiality of information as 

it appears in DOE’s compilation of its 

Privacy Act Systems of Records (January 

9, 2009) and replaces it with one to 

assist DOE with responding to a 

suspected or confirmed breach of its 

records of Personally Identifiable 

Information (PII), modeled with 

language from OMB’s Memorandum M– 

17–12, ‘‘Preparing for and Responding 

to a Breach of Personally Identifiable 

Information’’ (January 3, 2017). Further, 

this notice adds one new routine use to 

ensure that DOE may assist another 

agency or entity in responding to the 

other agency’s or entity’s confirmed or 

suspected breach of PII, as appropriate, 

as aligned with OMB’s Memorandum 

M–17–12. An administrative change 

required by the Freedom of Information 

Act (FOIA) Improvement Act of 2016 

extends the length of time a requestor is 

permitted to file an appeal under the 

Privacy Act from 30 to 90 days. Both the 

‘‘System Locations’’ and 

‘‘Administrative, Technical and 

Physical Safeguards’’ sections have been 

modified to reflect the Department’s 

usage of cloud-based services for 

records storage. Language throughout 

the SORN has been updated to align 

with applicable Federal privacy laws, 

policies, procedures, and best practices. 

SYSTEM NAME AND NUMBER: 

DOE–9 Members of DOE Advisory 

Committees. 

SECURITY CLASSIFICATION: 

Unclassified. 

SYSTEM LOCATION: 

Systems leveraging this SORN may 

exist in multiple locations. All systems 

storing records in a cloud-based server 

are required to use governmentapproved cloud services and follow 

National Institute of Standards and 

Technology (NIST) security and privacy 

standards for access and data retention. 

Records maintained in a governmentapproved cloud server are accessed 

through secure data centers in the 

continental United States. 

U.S. Department of Energy, Office of 

the Executive Secretariat, 1000 

Independence Avenue SW, Washington, 

DC 20585. 

SYSTEM MANAGER(S): 

Headquarters: Director, Office of the 

Executive Secretariat, U.S. Department 

of Energy, 1000 Independence Avenue 

SW, Washington, DC 20585. 

AUTHORITY FOR MAINTENANCE OF THE SYSTEM: 

42 U.S.C. 7101 et seq.; 50 U.S.C. 2401 

et seq.; and the Federal Advisory 

Committee Act, 5 U.S.C. app. 2. 

PURPOSE(S) OF THE SYSTEM: 

Records in this system are maintained 

and used by DOE to keep a current 

listing of advisory committee members. 

CATEGORIES OF INDIVIDUALS COVERED BY THE

SYSTEM: 

All individuals who are considered, 

nominated, or appointed to serve as 

members of a DOE Federal advisory 

committee, including any committee of 

the National Nuclear Security 

Administration (NNSA). 

CATEGORIES OF RECORDS IN THE SYSTEM: 

Name, biographical information, 

home address and telephone number, 

work address and telephone number, 

email address, type of business or 

organizational affiliation, present 

position with business or other 

organization, number of years in present 

position, other related experience, 

congressional district, and photographs. 

RECORD SOURCE CATEGORIES: 

The subject individual, members of 

Congress, and public interest groups. 

ROUTINE USES OF RECORDS MAINTAINED IN THE

SYSTEM, INCLUDING CATEGORIES OF USERS AND

PURPOSES OF SUCH USES: 

1. A record from this system may be 

disclosed as a routine use to a member 

of Congress submitting a request 

involving a constituent when the 

constituent has requested assistance 

from the member concerning the subject 

matter of the record. The member of 

Congress must provide a copy of the 

constituent’s signed request for 

assistance. 

2. A record from this system may be 

disclosed as a routine use to DOE 

contractors in performance of their 

contracts, and their officers and 

employees who have a need for the 

record in the performance of their 

duties. Those provided information 

under this routine use are subject to the 

same limitations applicable to 

Department officers and employees 

under the Privacy Act. 

3. A record from this system may be 

disclosed as a routine use to appropriate 

agencies, entities, and persons when (1) 

the Department suspects or has 

confirmed that there has been a breach 

of the System of Records; (2) the 

Department has determined that as a 

result of the suspected or confirmed 

breach there is a risk of harm to 

individuals, DOE (including its 

information systems, programs, and 

operations), the Federal Government, or 


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