Federal Register / Vol. 89, No. 212 / Friday, November 1, 2024 / Notices 87423 

1See https://www.dol.gov/general/privacy under 

the heading ‘‘System of Records Notices (SORNs).’’ 

DEPARTMENT OF LABOR 

Privacy Act of 1974; System of 

Records 

AGENCY: Office of Workers 

Compensation Programs, Department of 

Labor. 

ACTION: Notice of a new system of 

records. 

SUMMARY: The Privacy Act of 1974 and 

Office of Management and Budget 

(OMB) Circular No. A–108 require that 

each agency publish notice of a new or 

modified system of records that it 

maintains. The Office of Workers 

Compensation proposes to add a new 

system of records for its Ombuds Office. 

The system consists of an online form 

for Ombud’s Office inquiries and a 

database to store the information from 

the form so the Ombud’s office can track 

the inquiry and the actions it is taking 

to resolve the issue. 

DATES: Comments must be received no 

later than December 2, 2024. This 

modification is effective upon 

publication of this Notice. If no public 

comments are received, the routine uses 

will be effective beginning December 2, 

2024. If DOL receives public comments, 

DOL will review the comments to 

determine whether any changes to the 

notice are necessary. 

ADDRESSES: We invite you to submit 

comments on this notice. You may 

submit comments by any of the 

following methods: 

• Mail, hand delivery, or courier: 200 

Constitution Avenue NW, Room S– 

3524, Washington, DC 20210. In your 

comment, specify ‘‘OWCP Ombuds File 

System, DOL/OWCP–14.’’ 

• The OWCP Ombud’s Office at 

OWCP.Ombuds@dol.gov. 

FOR FURTHER INFORMATION CONTACT: To 

submit general questions about the 

system, contact Shalonda Cawthon by 

email at OWCP.Ombuds@dol.gov or 

(202) 343–5580 (this is not a toll-free 

number). 

SUPPLEMENTARY INFORMATION: This 

notice is for a new system of records 

operated by the OWCP Ombuds Office 

for the Division of Federal Employees’ 

Longshore and Harbor Workers’ 

Compensation (DFELHWC) and 

Division of Coal Mine Workers’ 

Compensation (DCMWC). 

SYSTEM NAME AND NUMBER: 

OWCP Ombuds File System, DOL/ 

OWCP–14. 

SECURITY CLASSIFICATION: 

Unclassified. 

SYSTEM LOCATION: 

U.S. Department of Labor, OWCP, 

Ombuds Office—DFELHWC and 

DCMWC, Frances Perkins Building, 200 

Constitution Ave. NW, Washington, DC 

20210 and on the DOL Microsoft Azure 

Cloud. 

SYSTEM MANAGER(S): 

OWCP Ombudsperson for Division of 

Federal Employees’ Longshore and 

Harbor Workers’ Compensation 

(DFELHWC) and Division of Coal Mine 

Workers’ Compensation (DCMWC), 200 

Constitution Ave. NW, Washington, DC 

20210. 

AUTHORITY FOR MAINTENANCE OF THE SYSTEM: 

a. 30 U.S.C. 901 et seq., 20 CFR 725.1 

et seq. 

b. 33 U.S.C. 901 et seq. (20 CFR parts 

701 et seq.); 36 DC Code 501 et seq.; 42 

U.S.C. 1651 et seq.; 43 U.S.C. 1331 et 

seq.; 5 U.S.C. 8171 et seq. 

c. 5 U.S.C. 8101 et seq., 20 CFR 1.1 

et seq. 

PURPOSE(S) OF THE SYSTEM: 

The OWCP Ombuds Office serves 

claimants and external interested parties 

who seek assistance with inquiries, 

individual concerns and achieving 

resolution to complaints related to the 

Division of Federal Employees’, 

Longshore and Harbor Workers’ 

Compensation (DFELHWC), and the 

Division of Coal Mine Workers’ 

Compensation (DCMWC) programs. The 

Ombuds Office System will provide a 

mechanism for interested parties to 

submit inquiries and concerns. The 

system will also provide a method for 

the OWCP Ombuds Office to track 

inquiries and identify systemic issues 

impacting the customer experience. 

CATEGORIES OF INDIVIDUALS COVERED BY THE

SYSTEM: 

Individual claimants or their 

survivors who are seeking benefits from 

the Division of Federal Employees’, 

Longshore and Harbor Workers’ 

Compensation (DFELHWC) or the 

Division of Coal Mine Workers’ 

Compensation (DCMWC) programs as 

well as their authorized representatives, 

such as attorneys, family members or 

advocates who have been chosen by 

claimants to represent them in regard to 

their claims with OWCP. 

CATEGORIES OF RECORDS IN THE SYSTEM: 

This system may contain the 

following information gathered from the 

Ombuds Inquiry Form: 

1. Date Inquiry Form Submitted. 

2. Claimant First and Last Name. 

3. Claimant Date of Birth. 

4. OWCP Program. 

5. Claim Number/Case I.D./OWCP 

Number. 

6. Claimant Phone Number. 

7. Claimant Email Address. 

8. Claimant Home Address (street, 

city, state, zip code). 

9. Authorized Representative First 

and Last Name (if applicable). 

10. Authorized Representative Email 

Address (if applicable). 

11. Inquiry/Concern Narrative. 

In addition, the system will track 

information on the status of the inquiry 

and its resolution. 

RECORD SOURCE CATEGORIES: 

The source of the records is the 

Ombuds Inquiry Form, which is 

submitted by individual claimants 

(current federal employees, past federal 

employees, members of the public) or 

their survivors who are seeking the 

assistance of the Ombuds office in 

connection with benefits from the 

OWCP’s DFELHWC and DCMWC 

programs as well as the authorized 

representatives of those individuals. 

ROUTINE USES OF RECORDS MAINTAINED IN THE

SYSTEM, INCLUDING CATEGORIES OF USERS AND

THE PURPOSE OF SUCH USES: 

The Ombuds Office may disclose 

relevant and necessary information for 

purpose of resolving an inquiry or 

concern, if consent is given by the 

claimant or authorized representative to 

share the information, as indicated on 

through the online Ombuds Inquiry 

Form. In addition to the disclosures 

contained in the DOL’s Universal 

Routine Uses of Records,1 a record from 

this system of records may be disclosed 

as follows: 

a. To appropriate agencies, entities, 

and persons when (a) DOL suspects or 

has confirmed that there has been a 

breach of the system of records; (b) DOL 

has determined that as a result of the 

suspected or confirmed breach there is 

a risk of harm to individuals, DOL 

(including its information systems, 

programs, and operations), the Federal 

Government, or national security; and 

(c) the disclosure made to such 

agencies, entities, and persons is 

reasonably necessary to assist in 

connection with DOL’s efforts to 

respond to the suspected or confirmed 

breach or to prevent, minimize, or 

remedy such harm. 

b. To another Federal agency or 

Federal entity, when DOL determines 

that information from this system of 

records is reasonably necessary to assist 

the recipient agency or entity in (a) 

responding to a suspected or confirmed 

breach or (b) preventing, minimizing, or 

remedying the risk of harm to 

individuals, the recipient agency or 


khammond on DSKJM1Z7X2PROD with NOTICES
87424 Federal Register / Vol. 89, No. 212 / Friday, November 1, 2024 / Notices 

1See Consolidated Appropriations Act, 2023, 

Public Law 117–328, division T, title III— 

Simplification and Clarification of Retirement Plan 

Rules, section 303; 136 Stat. 4459. 

entity (including its information 

systems, programs, and operations), the 

Federal Government, or national 

security, resulting from a suspected or 

confirmed breach. 

POLICIES AND PRACTICES FOR STORAGE OF

RECORDS: 

Files are stored electronically. Users 

will fill out an online Inquiry Form, 

which is saved to a dedicated 

SharePoint repository where 

information is analyzed by the OWCP 

Ombuds Office staff. It is a one-way 

transaction and after submitting the 

form, the submitter no longer has access 

to the information in the form that was 

submitted. The SharePoint repository is 

stored on the DOL Azure Cloud with 

periodic backup of the data to protect 

against system failure or loss. Other 

than backups there are no copies of the 

data stored outside the DOL Azure 

Cloud. 

POLICIES AND PRACTICES FOR RETRIEVAL OF

RECORDS: 

Records are retrieved by claimant’s 

name, claim number/ID number, 

program, and/or date of birth. 

POLICIES AND PRACTICES FOR RETENTION AND

DISPOSAL OF RECORDS: 

The system maintains only PII that is 

necessary and relevant to accomplish 

the purpose for which it is being 

collected. It will be destroyed when 5 

years old or when no longer needed for 

reference based on NARA approved 

Record Control Schedules DAA–0271– 

2017–0002–0002. 

ADMINISTRATIVE, TECHNICAL, AND PHYSICAL

SAFEGUARDS: 

DOL uses a role-based access for the 

system’s SharePoint files where only 

those expressly granted access by the 

system administrator can see the folder 

where the information is stored. Users 

can be granted read only or read/write 

access and access will be granted only 

to authorized personnel from the 

Ombud’s Office. DOL works with 

Microsoft to ensure the security of the 

cloud environment. Controls include 

but are not limited to, firewalls, least 

privilege, role-based access, and two 

factor authentication. DOL assigns NIST 

800–53 control requirements to the 

system. 

RECORD ACCESS PROCEDURES: 

If an individual wishes to access their 

own records in the system, the 

individual should contact OWCP 

directly and follow the instructions for 

making a Privacy Act Request on the 

DOL’s web page at: https://

www.dol.gov/general/privacy/ 

instructions. The DOL also describes its 

process for requesting records under the 

Privacy Act in regulations at 29 CFR 

71.2. Individuals who need additional 

assistance may also reach out to the 

DOL’s Privacy Office by email at 

privacy@dol.gov. 

CONTESTING RECORD PROCEDURES: 

If an individual wishes to request a 

correction or amendment of a record, 

the individual should direct their 

request to OWCP directly. The request 

must be in writing and must identify: 

• The name of the individual making 

the request, 

• The particular record in question, 

• The correction or amendment 

sought, 

• The justification for the change, and 

• Any other pertinent information to 

help identify the file. 

Additional information can be found 

on the DOL’s web page at: https://

www.dol.gov/general/privacy/ 

instructions. The DOL also describes its 

process for requesting a correction or 

amendment at 29 CFR 71.9. Individuals 

who need additional assistance may 

also reach out to the DOL’s Privacy 

Office by email at privacy@dol.gov. 

NOTIFICATION PROCEDURES: 

If an individual wishes to know if a 

system contains information about the 

individual, the individual should 

contact OWCP directly and follow the 

instructions for making a Privacy Act 

Request on the DOL’s web page at: 

https://www.dol.gov/general/privacy/ 

instructions. The DOL also describes its 

process for requesting records under the 

Privacy Act in regulations at 29 CFR 

71.2. Individuals who need additional 

assistance may also reach out to the 

DOL’s Privacy Office by email at 

privacy@dol.gov. 

EXEMPTIONS PROMULGATED FOR THE SYSTEM: 

None. 

HISTORY: 

None. This is a new System of 

Records. 

Signed at Washington, DC. 

Carolyn Angus-Hornbuckle, 

Assistant Secretary for Administration and 

Management. 

[FR Doc. 2024–25410 Filed 10–31–24; 8:45 am] 

BILLING CODE 4510–CK–P 

DEPARTMENT OF LABOR 

Privacy Act of 1974; System of 

Records 

AGENCY: Employee Benefit Security 

Administration (EBSA), Department of 

Labor. 

ACTION: Notice of a new system of 

records. 

SUMMARY: The Privacy Act of 1974 and 

Office of Management and Budget 

(OMB) Circular No. A–108 requires that 

each agency publish notice of a new or 

modified system of records that it 

maintains. Section 523 of the Employee 

Retirement Income Security Act 

(ERISA), as added by the SECURE 2.0 

Act of 2022, requires the Department of 

Labor (DOL) to create an online 

searchable database called the 

‘‘Retirement Savings Lost and Found.’’ 

This notice proposes a new system of 

records for the Retirement Savings Lost 

and Found that contains information 

about individuals who are or were 

participants in certain workplacesponsored retirement plans. The system 

is designed to help individuals who 

may have lost track of their retirement 

plan search for the contact information 

of the appropriate plan administrator 

and make a claim for benefits owed to 

them. 

DATES: Comments must be received no 

later than December 2, 2024. This new 

SORN is effective upon publication of 

this Notice. If no public comments are 

received, the routine uses will be 

effective beginning December 2, 2024. If 

the DOL receives public comments, the 

DOL will review the comments to 

determine whether any changes to the 

notice are necessary. 

ADDRESSES: We invite you to submit 

comments on this notice. You may 

submit comments by any of the 

following methods: 

• Email: ebsa.opr@dol.gov. 

• Mail, hand delivery, or courier: U.S. 

Department of Labor, Employee Benefits 

Security Administration, Office of 

Research and Analysis, Attention: PRA 

Officer, 200 Constitution Avenue NW, 

Room N–5718. In your comment, 

specify RSLF SORN. 

FOR FURTHER INFORMATION CONTACT: To 

submit general questions about the 

system of records, contact Stephen 

Sklenar by email at sklenar.stephen.m@

dol.gov or by phone at (202) 693–8500. 

SUPPLEMENTARY INFORMATION: Section 

523 of the Employee Retirement Income 

Security Act (ERISA), as added by the 

SECURE 2.0 Act of 2022,1 requires the 

Department of Labor (DOL) to create an 

online searchable database called the 

‘‘Retirement Savings Lost and Found’’ 

(RSLF). The RSLF is designed to help 

individuals who may have lost track of 

a retirement plan to search for the 


khammond on DSKJM1Z7X2PROD with NOTICES