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[Federal Register Volume 89, Number 208 (Monday, October 28, 2024)]
[Notices]
[Pages 85584-85585]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-25003]

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DEPARTMENT OF TRANSPORTATION

Federal Transit Administration

[FTA Docket No. FTA 2024-0014]

Agency Information Collection Activity Under OMB Review: Survey 
of FTA Stakeholders

AGENCY: Federal Transit Administration, Department of Transportation 
(DOT).

ACTION: Notice of request for comments.

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SUMMARY: In compliance with the Paperwork Reduction Act of 1995, this 
notice announces that the Information Collection Requirements (ICRs) 
abstracted below have been forwarded to the Office of Management and 
Budget (OMB) for review and comment. The ICR describe the nature of the 
information collection and their expected burdens.

DATES: Comments must be submitted on or before November 27, 2024.

ADDRESSES: Written comments and recommendations for the proposed 
information collection should be sent within 30 days of publication of 
this notice to https://www.reginfo.gov/public/do/PRAMain. Find this 
particular information collection by selecting ``Currently under 
Review--Open for Public Comments'' or by using the search function.
    Comments Are Invited On: Whether the proposed collection of 
information is necessary for the proper performance of the functions of 
the Department, including whether the information will have practical 
utility; the accuracy of the Department's estimate of the burden of the 
proposed information collection; ways to enhance the quality, utility, 
and clarity of the information to be collected; and ways to minimize 
the burden of the collection of information on respondents, including 
the use of automated collection techniques or other forms of 
information technology. A comment to OMB is best assured of having its 
full effect if OMB receives it within 30 days of publication of this 
notice in the Federal Register.

FOR FURTHER INFORMATION CONTACT: Tia Swain, Office of Administration, 
Management Planning Division, 1200 New Jersey Avenue SE, Mail Stop TAD-
10, Washington, DC 20590 (202) 366-0354 or [email protected].

SUPPLEMENTARY INFORMATION: The Paperwork Reduction Act of 1995 (PRA), 
Public Law 104-13, Section 2, 109 Stat. 163 (1995) (codified as revised 
at 44 U.S.C. 3501-3520), and its implementing regulations, 5 CFR part 
1320, require Federal agencies to issue two notices seeking public 
comment on information collection activities before OMB may approve 
paperwork packages. 44 U.S.C. 3506, 3507; 5 CFR 1320.5, 1320.8(d)(1), 
1320.12. On August 12, 2024, FTA published a 60-day notice (89 FR 
65707) in the Federal Register soliciting comments on the ICR that the 
agency was seeking OMB approval. FTA received no comments after issuing 
this 60-day notice. Accordingly, DOT announces that these information 
collection activities have been re-evaluated and certified under 5 CFR 
1320.5(a) and forwarded to OMB for review and approval pursuant to 5 
CFR 1320.12(c).
    Before OMB decides whether to approve these proposed collections of 
information, it must provide 30 days for public comment. 44 U.S.C. 
3507(b); 5 CFR 1320.12(d). Federal law requires OMB to approve or 
disapprove paperwork packages between 30 and 60 days after the 30-day 
notice is published. 44 U.S.C. 3507 (b)-(c); 5 CFR 1320.12(d); see also 
60 FR 44978, 44983. OMB believes that the 30-day notice informs the 
regulated community to file relevant comments and affords the agency 
adequate time to digest public comments before it renders a decision. 
60 FR 44983. Therefore, respondents should submit their respective 
comments to OMB within 30 days of publication to best ensure having 
their full effect. 5 CFR 1320.12(c); see also 60 FR 44983.
    The summaries below describe the nature of the information 
collection requirements (ICRs) and the expected burden. The 
requirements are being submitted for clearance by OMB as required by 
the PRA.
    Title: Survey of FTA Stakeholders.
    OMB Control Number: 2132-0564.
    Background: The Federal Transit Administration (FTA) is requesting 
an extension without change to the customer service survey of its 
stakeholders. FTA is required to identify its stakeholders and address 
how the agency will provide services in a manner that seeks to 
streamline service delivery and improve the experience of its 
customers. FTA is seeking a three-year approval of an existing 
information collection that will allow FTA to collect data from transit 
agencies, states, tribal governments, and metropolitan planning 
organizations. FTA will utilize the survey to assess how its services 
are perceived by its customers, learn about opportunities for 
improvement and establish goals to measure results. The data captured 
from the survey will provide this information and enable FTA to make 
improvements where necessary. The survey will be limited to data 
collections that solicit voluntary opinions and will not involve 
information that is required by regulations. Respondents are split into 
two groups. Group A includes Chief Executive Officers (CEOs) and other 
executive leaders of transit agencies, state DOTs, and other FTA 
stakeholders. Group B includes unit supervisors and professional staff 
such as engineers, urban planners and budget analysts from the same 
organizations. FTA will utilize the survey to assess how its services 
are perceived by its customers, learn about opportunities for 
improvement and establish goals to measure results. The information 
obtained from the survey will provide insights into customer or 
stakeholder perceptions, experiences and

[[Page 85585]]

expectations; provide an early warning of issues with service; or focus 
attention on areas where communication, training or changes in 
operations might improve delivery of products or services.
    Respondents: State Departments of Transportation (DOTs), 
Metropolitan Planning Organizations (MPOs), Transit Authorities, 
States, and Local Government Units, Indian Tribes.
    Estimated Total Number of Respondents: 8,177.
    Estimated Total Number of Responses: 8,177.
    Estimated Total Annual Burden: 1,022.
    Frequency: Biennial.

Kusum Dhyani,
Director, Office of Management Planning.
[FR Doc. 2024-25003 Filed 10-25-24; 8:45 am]
BILLING CODE 4910-57-P
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