### 1 | Page **TELEPHONE INTERVIEW**  **GUIDE FOR PARENTS**  NOTE: Telephone interviews with a sample of parents/guardians of students participating in School Turnaround AmeriCorps will be conducted at the end of the school year

. The interview will include both open

-ended and survey-style questions. **1. Are you aware of the new**  **School Turnaround AmeriCorps program at your child’s school?**  **The AmeriCorps program is also known as [FILL IN GRANTEE ORGANIZATION’S NAME HERE]**  **.** If no, ask questions 13a, 13b and 13c, then end the survey. **2. How did you hear about the program?**  **3. Has your child**  **participated in the program?**  **4. What activities has your child taken part in?**  **5. How does your child feel about the new AmeriCorps program?**  **6. Have you been involve**  **d in the program? 7.**  **If so, h ow have you taken part?**  **8. What**  **is your opinion about the new AmeriCorps program?**  **9. Since**  **your child started participating in the program, have you**  **become more**  **involved in your**  **child ’**  **s school**  **? 10.**  **Since your child started participating**  **in the program, have you received greater access to**  **information and**  **resources about how you**  **can support your**  **child’s education ?**  **11. Have you seen positive changes brought about by the**  **program? [If needed, probe on academics,**  **behavior, school climate and safet y]**  **12. Do you have other feedback about the**  **program, either positive or negative ?**  **13. Now I will read several statements about your school and the AmeriCorps program. For each statement,**  **please tell me whether you**  **strongly disagree, disagree,**  **agree, strongly agree** **, or don’t know .**  **Strong Disagree**  **Disagree Agree**  **Strongly Agree**  **Don’t**

**Know a.**  Teachers and leaders at my child’s school care about my child’s academic performance. **b.** Teachers and leaders at my child’s school care about my child’s social and emotional well

- being. **c.** Families play an active role in our school. **d .**  AmeriCorps members provide helpful support to the students in this school. **e .**  AmeriCorps members are important partners in improving student outcomes. **f .**  AmeriCorps activities occur frequently enough to be valuable. **14. On a scale of 1** **- 4, what is your perception of the overall success of the School Turnaround**  **AmeriCorps program?**  Options: 1=Very Successful, 2=Somewhat successful, 3 = Somewhat unsuccessful, 4 = Very unsuccessful , Don’t Know **15. On a scale of 1** **- 4, what is your perception of the School Turnaround**  **AmeriCorps program’s success in**  **improving student academic achievement?** Options: 1=Very Successful, 2=Somewhat successful, 3 = Somewhat unsuccessful, 4 = Very unsuccessful , Don’t Know

### 2 | Page

**16. On a scale of 1** **- 4, what is your perception of the School Turnaround**  **AmeriCorps program’s success in**  **improving student soci al and**  **emotional health?** Options: 1=Very Successful, 2=Somewhat successful, 3 = Somew hat unsuccessful, 4 = Very unsuccessful , Don’t Know **17. On a scale of 1** **- 4, what is your perception of the School Turnaround**  **AmeriCorps program’s success in**  **improving school climate (** **for example, the school’s**  **safety and physical appearance,**  **staff attitudes and school**  **culture, and the general atmosphere and**  **instructional and disciplinary environment) ?**  Options: 1=Very Successful, 2=Somewhat successful, 3 = Somewhat unsuccessful, 4 = Very unsuccessful , Don’t Know **18. On a scale of 1** **- 4, what is your perception of the**  **School Turnaround AmeriCorps**  **program’s success in improving the school’s**  **ability to implement its**  **school improvement plan**  **?** Options: 1=Very Successful, 2=Somewhat successful, 3 = Somewhat unsuccessful, 4 = Very unsuccessful , Don’t Know