OPM.gov / Agency Services / Performance Management / Organizational Performance Management

Skip to main content

### In this section

- Classification & Job Design Toggle submenu   - Position Classification
  - Organization Design
  - Classification Program Evaluation
  - Senior Level Positions
  - Competitive Levels
  - Fair Labor Standards Act
  - Training & Education
- Workforce Restructuring Toggle submenu   - Transformation IQ
  - Official Personnel Folder Review
  - Reductions-in-Force
  - Outplacement Assistance
- Workforce & Succession Planning Toggle submenu   - Workforce Analysis
  - Succession Planning Toggle submenu     - Succession Risk Assessment
    - Succession Planning Strategies
    - Recruitment Strategies
    - Development Strategies
    - Leadership Assessments
  - Mentoring
  - Strategic Alignment of HR
  - Leadership Assessment
  - Competencies & Gaps
  - Compliance Support
- Recruiting & Staffing Solutions Toggle submenu   - Recruitment
  - Case Examining Solutions
  - Competitor Inventory Examining
  - Pathways Program Support
  - HR Technical Training
  - Assessment Questionnaires
  - Executives, Leaders & Federal Hiring
- Assessment & Evaluation Toggle submenu   - Individual Assessment
  - Leadership Assessments
  - Competency Gap Analysis
  - Competency Modeling
  - Program Evaluation
  - Strategy Design Services
  - Surveys & Related Services
  - USA Hire
- Federal Leadership Programs
- Center For Leadership Development Toggle submenu   - Course Schedule
  - Leadership Development Courses
  - Custom Leadership Solutions
  - Federal Executive Institute
  - Federal HR Institute
  - The Lab
  - Presidential Management Fellows Program
  - Process & Performance Improvement
  - USALearning
- Performance Management Toggle submenu   - Performance Appraisals
  - Strategic Planning
  - Organizational Performance Management
  - Workshops & Training
- Telework and Hybrid Solutions Toggle submenu   - Telework Policy Audit
  - Telework Survey
  - Task Analysis for Telework
  - Communication Planning
  - Telework Training
  - Telework Program Evaluation
- Technology Systems Toggle submenu   - Knowledge Portal
  - USAJOBS
  - USALearning
  - USA Performance
  - USA Hire
  - USA Staffing
- Human Capital Industry Solutions Toggle submenu   - Overview
  - HCaTS Contracts
  - HCIS FAQs
  - Working With Us
  - Contact Us
- Human Resources Line of Business Toggle submenu   - MAESC and Governance
  - Multi-Agency Policy Advisory Council (MPAC)
  - HC Business Reference Model
  - HC Transformation – Strategic Framework
  - Human Capital Information Model (HCIM)
  - Talent Management Service Model
  - Contact Us
- Human Resources Quality Services Management Office
- Administrative Law Judges
- Federal Executive Boards
- Contact Agency Services

# Organizational Performance Management

## About Organizational Performance Management

Organizational performance management is so much more than the end of the year appraisal...it’s about translating goals into results. It is a comprehensive evaluation of not just are you doing things right, but whether you are doing the right things.

Organizational performance management focuses on individual employees, as well as on teams, programs, processes, and the organization as a whole.

Federal agencies have different challenges when defining and measuring results than private sector organizations, whose results are usually tied exclusively to financial goals. Federal agencies are also required to comply with complex statutes, regulations, executive actions, and/or case law that not only govern their programs, but define Federal employment law.

OPM offers comprehensive consulting to determine the best organizational strategies, analyze current efforts against those benchmarks, and update workforce strategies to improve organizational performance and drive mission accomplishment in a manner consistent with applicable law.

## Our Approach

****
              - Phase 1: ANCHOR
              - Phase 2: DETERMINE
              - Phase 3: TRANSFORM

Back to Top

## Phase 1: ANCHOR

Strategically planning and measuring organizational performance is critical in the management of any organization. Changing and significantly increasing demands for programs, products, and services demand greater accountability and governance for peak organizational performance.

We will help your organization determine if it is “anchored in the right spot,” and doing the right things, in a manner consistent with applicable law.

*OPM consultants can help*
              - Refine your organization’s *core purpose*  and  *strategic priorities*
              - Determine which priorities are  *enduring or*  *short-term*
              - Identify and validate  *key performance indicators*  that demonstrate to your key stakeholders how well your organization is achieving its mission and strategic priorities
              - *Forecast*  internal and external  *environmental factors*  impacting the organization

*Efforts will result in outcomes such as*
              - A refined mission and vision
              - More defined goals and strategic outcomes
              - Strategic priorities aligned to organizational mandates and stakeholder needs
              - Results-oriented measures used to inform budgets, staffing and workforce plans, performance plans, and other operational plans
              - Key performance indicators that demonstrate organizational success in achieving the priorities

Back to Top

## Phase 2: DETERMINE

Once your organization has refined its core purpose and key strategic priorities, it is time to determine how well your organization is positioned to fulfill that purpose and maintain focus on those priorities. Often this is either enhancing or completely adjusting current organizational processes or structure.

We will help your organization determine if it is doing things right.

*OPM consultants can help*
              - Identify *how well the organization is performing*  against key performance indicators and stated outcomes
              - Determine how and where the  *workforce is spending its time*
              - Determine how much of that time or budget is  *aligned or misaligned*  to strategic priorities
              - Evaluate the gap from  *where your workforce is today* and *where it needs to be*

*Efforts will result in outcomes such as*
              - An evaluation of organizational success in meeting program outcomes
              - A comprehensive analysis on where time is spent in the organization from different critical perspectives (i.e., by function, budget, priorities, office, division, job series, etc.)
              - Recommendations to improve the structure, positions, and organizational activities
              - Workforce and/or business process improvement plans that close performance gaps  and create greater efficiencies
              - Strategies to correct organizational misalignment

Back to Top

## Phase 3: TRANSFORM

After identifying where your workforce is today, the next step is to make the changes necessary to successfully operate in your optimal state.

We help your organization close the gaps identified in the “Anchor” and “Determine” phases.

*OPM consultants can help*
              - Determine which  *tools, processes, and trainings*  are needed to achieve full organizational alignment
              - Provide  *consultation, guidance, and support services*  related to  position classification ,  assessment and evaluation ,  staffing ,  workforce reshaping ,  succession planning , and  performance management

*Efforts will result in outcomes such as*
              - New organization structure(s)
              - Updated or new position descriptions
              - Updated or new performance appraisal plans
              - Strategies for successful succession planning
              - Strategies for effective recruitment and hiring
              - Employee development strategies
              - Retention management strategies
              - Measurement strategies aligned with the organization’s goals
              - Change management strategies for successful implementation

## Related Information

                  - Watch GovExec's Performance Management Viewcast

## Get More Information

For additional information on this topic, or to learn more about implementing the best strategies today for the best workforce tomorrow, contact us via email at HRStrategy@opm.gov.