[Federal Register Volume 89, Number 194 (Monday, October 7, 2024)]
[Notices]
[Pages 81131-81132]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-23147]


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DEPARTMENT OF TRANSPORTATION

Federal Aviation Administration

[Docket No. FAA-2024-2167]


Agency Information Collection Activities: Requests for Comments; 
Clearance of a Renewed Approval of Information Collection: Formal 
Complaints Collection

AGENCY: Federal Aviation Administration (FAA), DOT.

ACTION: Notice and request for comments.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FAA 
invites public comments about our intention to request Office of 
Management and Budget (OMB) approval to renew an information 
collection. The collection involves the filing of a complaint with the 
FAA alleging a violation of any requirement, rule, regulation, or order 
issued under certain statutes within the jurisdiction of the FAA. The 
FAA will use the information collected to determine if the alleged 
violation warrants investigation or action.

DATES: Written comments should be submitted by December 6, 2024.

ADDRESSES: Please send written comments:
    By Electronic Docket: www.regulations.gov (Enter docket number into 
search field).
    By mail: Nicholas (Cole) R. Milliard, Aviation Litigation Division, 
AGC-300, 800 Independence Ave. SW, Washington, DC 20591.
    By fax: (202) 267-5106.

FOR FURTHER INFORMATION CONTACT: Nicholas (Cole) R. Milliard by email 
at: <a href="/cdn-cgi/l/email-protection#dfbcb0b3baf1b2b6b3b3b6beadbb9fb9bebef1b8b0a9"><span class="__cf_email__" data-cfemail="2c4f4340490241454040454d5e486c4a4d4d024b435a">[email protected]</span></a>; phone: (202) 267-3452.

SUPPLEMENTARY INFORMATION: 
    Public Comments Invited: You are asked to comment on any aspect of 
this information collection, including (a) Whether the proposed 
collection of information is necessary for FAA's performance; (b) the 
accuracy of the estimated burden; (c) ways for FAA to enhance the 
quality, utility and clarity of the information collection; and (d) 
ways that the burden could be minimized without reducing the quality of 
the collected information. The agency will summarize and/or include 
your comments in the request for OMB's clearance of this information 
collection.
    OMB Control Number: 2120-0795.
    Title: Formal Complaints Collection.
    Form Numbers: N/A.
    Type of Review: Renewal of an information collection.
    Background: Under 14 CFR 13.5(b), a formal complaint must: (1) Be 
submitted to the FAA in writing; (2) be identified as a complaint 
seeking an appropriate order or other enforcement action; (3) identify 
the subjects of the complaint; (4) state the specific statute, rule, 
regulation, or order that each subject allegedly violated; (5) contain 
a concise but complete statement of the facts relied upon to 
substantiate each allegation; (6) include the name, address, telephone 
number, and email of the person filing the complaint; and (7) be signed 
by the person filing the complaint or an authorized

[[Page 81132]]

representative. After the FAA confirms that the complaint meets these 
requirements and the limitations in 14 CFR 13.3(d) and 13.5(a), it 
sends a copy of the complaint to the subjects of the complaint and 
gives them an opportunity to submit a written answer. If a complaint 
does not meet these requirements, it is considered a report of 
violation under 14 CFR 13.2.
    The FAA uses the information in the complaint and answer to 
determine if there are reasonable grounds for investigating the 
complaint. If the FAA determines there are reasonable grounds, the FAA 
proceeds with an investigation. If not, the FAA may dismiss the 
complaint and give the reason for dismissal in writing to both the 
person who filed the complaint and the subjects of the complaint.
    Respondents: Formal complaints are typically submitted by an 
individual or organization. Almost all formal complaints are evenly 
split between three basic categories (complainant listed first): 
Individual vs. individual, individual vs. organization, and 
organization vs. organization.
    Frequency: The FAA estimates this collection of information would 
result in about seven formal complaints per year based on FAA data.
    Estimated Average Burden per Response: The estimated average burden 
on the public for each complaint and response under Sec.  13.5 is eight 
hours. It would take an individual about four hours to write a formal 
complaint acceptable under Sec.  13.5. The FAA estimates it would take 
the subject of the complaint about four hours to write an answer to the 
complaint.
    The estimated average burden on the FAA for each complaint is eight 
hours. A complaint would take the FAA no more than four hours to review 
to confirm it meets the requirements as laid out in 14 CFR 13.5(b). The 
FAA would take an additional hour to send the complaint to the subjects 
of that complaint. The FAA would then take another estimated three 
hours to determine if an investigation would be necessary.
    Estimated Total Annual Burden: The FAA estimates the total annual 
combined (public + FAA) annual burden and cost of the information 
requirements to be about 112 hours and $7,030.
    For the public, the estimated total annual hourly burden would be 
56 hours, and the estimated total annual cost burden would be about 
$2,506. For the FAA, the estimated total annual hourly burden would be 
56 hours, and the estimated total annual cost burden would be about 
$4,524.

    Issued in College Park, Georgia on October 2, 2024.
Taneesha D. Marshall,
Assistant Chief Counsel for Aviation Litigation, Aviation Litigation 
Division, AGC-300.
[FR Doc. 2024-23147 Filed 10-4-24; 8:45 am]
BILLING CODE 4910-13-P


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