OPM.gov / Agency Services / Performance Management / Workshops & Training

Skip to main content

### In this section

- Classification & Job Design Toggle submenu   - Position Classification
  - Organization Design
  - Classification Program Evaluation
  - Senior Level Positions
  - Competitive Levels
  - Fair Labor Standards Act
  - Training & Education
- Workforce Restructuring Toggle submenu   - Transformation IQ
  - Official Personnel Folder Review
  - Reductions-in-Force
  - Outplacement Assistance
- Workforce & Succession Planning Toggle submenu   - Workforce Analysis
  - Succession Planning Toggle submenu     - Succession Risk Assessment
    - Succession Planning Strategies
    - Recruitment Strategies
    - Development Strategies
    - Leadership Assessments
  - Mentoring
  - Strategic Alignment of HR
  - Leadership Assessment
  - Competencies & Gaps
  - Compliance Support
- Recruiting & Staffing Solutions Toggle submenu   - Recruitment
  - Case Examining Solutions
  - Competitor Inventory Examining
  - Pathways Program Support
  - HR Technical Training
  - Assessment Questionnaires
  - Executives, Leaders & Federal Hiring
- Assessment & Evaluation Toggle submenu   - Individual Assessment
  - Leadership Assessments
  - Competency Gap Analysis
  - Competency Modeling
  - Program Evaluation
  - Strategy Design Services
  - Surveys & Related Services
  - USA Hire
- Federal Leadership Programs
- Center For Leadership Development Toggle submenu   - Course Schedule
  - Leadership Development Courses
  - Custom Leadership Solutions
  - Federal Executive Institute
  - Federal HR Institute
  - The Lab
  - Presidential Management Fellows Program
  - Process & Performance Improvement
  - USALearning
- Performance Management Toggle submenu   - Performance Appraisals
  - Strategic Planning
  - Organizational Performance Management
  - Workshops & Training
- Telework and Hybrid Solutions Toggle submenu   - Telework Policy Audit
  - Telework Survey
  - Task Analysis for Telework
  - Communication Planning
  - Telework Training
  - Telework Program Evaluation
- Technology Systems Toggle submenu   - Knowledge Portal
  - USAJOBS
  - USALearning
  - USA Performance
  - USA Hire
  - USA Staffing
- Human Capital Industry Solutions Toggle submenu   - Overview
  - HCaTS Contracts
  - HCIS FAQs
  - Working With Us
  - Contact Us
- Human Resources Line of Business Toggle submenu   - MAESC and Governance
  - Multi-Agency Policy Advisory Council (MPAC)
  - HC Business Reference Model
  - HC Transformation – Strategic Framework
  - Human Capital Information Model (HCIM)
  - Talent Management Service Model
  - Contact Us
- Human Resources Quality Services Management Office
- Administrative Law Judges
- Federal Executive Boards
- Contact Agency Services

# Workshops & Training

# Specialized Workshops

Since each agency and its performance management system are unique, OPM can develop specialized trainings and workshops based on agency need.  While our various off-the-shelf trainings are customized for each customer agency, those trainings may not be enough.  If your agency has had a recent policy change or new program related to performance management, OPM Consultants can develop a specialized training and/or workshop for that policy or new program.

## Related Information

                      - Watch GovExec's Performance Management Viewcast

## Get More Information

For additional information on this topic, or to learn more about implementing the best strategies today for the best workforce tomorrow, contact us via email at HRStrategy@opm.gov.

# Writing Effective Performance Plans

**Course Description:** This course provides on hands training for writing measurable, results-oriented performance appraisal standards, or goals. The course material includes best practices in writing results-oriented standards and provides information on OPM policies and regulations. The course will also include how to create a performance appraisal standard and a performance plan that meets OPM's Performance Appraisal Assessment Tool (PAAT) requirements.

**Schedule/ Duration:** 1 day by request

**Cost:** $15,000 for 25 participants

**Method:** Classroom

**HR Technical Competency:** Performance Management

**General Competency:** Writing

**Leadership Competency:** Human Capital Management, Written Communication, Strategic Thinking

**Proficiency Level:** Intermediate

## Related Information

                      - Watch GovExec's Performance Management Viewcast

## Get More Information

For additional information on this topic, or to learn more about implementing the best strategies today for the best workforce tomorrow, contact us via email at HRStrategy@opm.gov.

# Effective Performance Discussions

**Course Description:** This course provides an overview of conducting effective performance discussions with employees. The course material is appropriate for any supervisory or managerial level and for agency HR Specialists to be better informed on how to conduct these discussions. The course includes hands on examples of effective discussion tactics as well as how to structure any type of performance discussion.

**Schedule/ Duration:** 1 day by request

**Cost:** $15,000 for 25 participants

**Method:** Classroom

**HR Technical Competency:** Performance Management

**General Competency:** Communication

**Leadership Competency:** Human Capital Management, Developing Others

**Proficiency Level:** Intermediate

## Related Information

                      - Watch GovExec's Performance Management Viewcast

## Get More Information

For additional information on this topic, or to learn more about implementing the best strategies today for the best workforce tomorrow, contact us via email at HRStrategy@opm.gov.

# Dealing with Poor Performers

**Course Description:** This course provides an overview and tools for dealing with poor performing employees. The course material is appropriate for any supervisory or managerial level and for agency HR Specialists and covers regulations (5 CFR Part 432 and 752) for making performance-based actions. The course includes effectively communicating performance matters to employees, developing a performance improvement plan, and how to take corrective and legal action when performance continues to decline.

**Schedule/ Duration**: 3 hours by request

**Cost:** $15,000 for 25 participants

**Method:** Classroom

**HR Technical Competency:** Performance Management

**General Competency:** Communication

**Leadership Competency:** Human Capital Management

**Proficiency Level:** Intermediate

## Related Information

                      - Watch GovExec's Performance Management Viewcast

## Get More Information

For additional information on this topic, or to learn more about implementing the best strategies today for the best workforce tomorrow, contact us via email at HRStrategy@opm.gov.

# Employee Engagement

**Course Description:** This course provides resources for Senior Executives, Supervisors, and Managers to increase employee engagement in their organization. The training includes concepts and management techniques designed to promote behavioral change in any organization and provides tools that leadership need to drive engagement. The training focuses on four core areas that statistically drive employee engagement in today’s modern workforce. The core areas covered in this course are leadership, change management, performance management, and recognition. Specifically, leaders will learn techniques to inspire their employees to improved performance and maintain their performance in changing environments. Leaders will also learn how to provide quality performance feedback.  Finally, the training offers proven methods to recognize federal employees in a meaningful way.

**Schedule/ Duration:** 1 day by request

**Cost:** $15,000

**Method:** Classroom

**HR Technical Competencies:**Employee Engagement, Leadership, Change Management, Performance Management

**General Competency:** Communication

**Leadership Competency:** Human Capital Management, Written Communication, Strategic Thinking

**Proficiency Level:** Intermediate

## Related Information

                      - Watch GovExec's Performance Management Viewcast

# Crucial Skills

## Crucial Conversations

Tools for Talking When Stakes are High

### Why *Crucial Conversations*?

A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. When handled poorly, or ignored, these conversations lead to strained relationships and dismal results.

### What Does The Training Teach?

*Crucial Conversations* teaches participants how to:
                - Speak persuasively, not abrasively
                - Foster teamwork and better decision making
                - Build acceptance rather than resistance
                - Resolve individual and group disagreements

**Method:** Classroom, suggest no more than 25 participants **HR Technical Competency:** Performance Management, Communication, Leadership**Leadership Competency:** Human Capital Management, Leading People **Proficiency Level:** Intermediate

## Pricing

* Plus $265 per class participant for course materials

** Plus $530 per class participant for course materials

### What is the Next Step?

If your organization could benefit from the skills taught in Crucial Conversations, contact us today to schedule a class and learn more.

Call (816) 426-7010 or email us at HRStrategy@opm.gov.

## On This Page

                      - Crucial Conversations
                      - Pricing

## Related Information

                      - Watch GovExec's Performance Management Viewcast