Civil Service 

Retirement 

System 

Federal Employees’ 

Group Life 

Insurance Program 

Federal Employees 

Health Benefits 

Program 

Federal Employees 

Retirement 

System 

Long Term 

Care Insurance 

Program 

United States 

Office of 

Personnel Management 

The Federal Government’s Human Resources Agency

Retirement and Insurance Service 

Benefits Administration Letter 

Number: 02-306 Date: April 23, 2002 

Subject: Federal Long Term Care Insurance Program: Payroll Deductions 

This Letter provides agency payroll offices with an initial set of global guidelines for the 

deduction and remittance of FLTCIP premiums. 

The Office of Personnel Management (OPM) will be conducting an open season for enrollment 

in the Federal Long Term Care Insurance Program (FLTCIP), beginning July 1, 2002 and running 

through December 31, 2002. This is the first opportunity for Federal and Postal employees and 

annuitants, and members and retired members of the uniformed services to elect to pay FLTCIP 

premiums through payroll and annuity deductions. (Enrollees also can choose to pay FLTCIP 

premiums through direct billing or automatic bank withdrawal. An enrollee who chooses to pay 

through one of these other methods can switch to payroll deduction at any time.) 

The earliest effective date of coverage for an open season enrollment is October 1, 2002. For 

those persons with an October 1 effective date, payroll deductions will start with the first day of 

the first pay period that begins on or after October 1, 2002. 

For the early enrollment period that runs from March 25 - May 15, 2002, payroll/annuity 

deduction is not available. Persons who elected coverage during early enrollment can switch to 

payroll deduction during the open season. 

Information on the specific requirements of your agency payroll office (APO) will be determined 

by direct discussion between the APO and LTC Partners, our FLTCIP contractor. 

Throughout this letter, we use the term “employee” to mean an eligible Federal civilian 

employee, Postal employee, Federal annuitant, member of the uniformed services, or retired 

member of the uniformed services. Please check our web site at 

www.opm.gov/insure/ltc/faq/eligibility.htm for more information on eligibility. We also use the 

term “payroll deduction” to include annuity deductions. 
2

Application procedures 

Individuals will apply for FLTCIP coverage by sending their applications directly to LTC 

Partners, either on-line (for those eligible to use the abbreviated application) or by hard copy. 

The application will not be processed or approved by the APO or the human resources office. 

Thus, the FLTCIP application process is different from the Federal Employees Health Benefits 

(FEHB) and Federal Employees’ Group Life Insurance (FEGLI) Programs. 

Communication of payroll office identifier 

One of the items an employee will need to know to set up FLTCIP payroll deductions is the 

payroll office identifier for his/her payroll provider. It will be the basis for LTC Partners’ billing 

and collection process. Since the FLTCIP application will not flow through APOs or human 

resources offices, employees must input their payroll office identifier on the application if they 

want payroll deduction. The payroll office identifier in most cases will be a combination of 

agency and department codes. LTC Partners is developing a web tool and enrollment materials 

that will assist employees in locating their payroll office identifier, and will be working with 

APOs to ensure that the identifiers are accurate. 

Billing file 

For employees electing payroll deduction, LTC Partners will forward to APOs a billing file 

containing all necessary information to make FLTCIP payroll deductions. This file will be 

transmitted in the format and on the schedule agreed upon by the APO and LTC Partners. At the 

APO’s option, the billing file can either be a “change” file or a “full” file. A change file will 

include only new deductions, changes to deductions, and stop deductions, while a full file will 

contain complete deduction information for all enrollees. The billing file will be provided to the 

APO on the schedule agreed upon by the APO and LTC Partners. 

At a minimum, the billing file will contain the following information: 

Name of employee (last, first, middle initial) 

Social security number of employee 

Payroll office number (PON) 

Amount of deduction 

One-character code, as follows: 

A - initial deduction 

C - change deduction amount 

D - cancel deduction 

N - no change in deduction amount (on full files only)

Employees may also pay FLTCIP premiums for their enrolled qualified relatives through payroll 

deduction (even if the employee is not enrolled). LTC Partners will provide the APO with a total 

deduction for the employee’s pay in the billing file. 
3

Amount to deduct 

LTC Partners will calculate the amount of premium deductions based on the payroll cycle of the 

enrollee and provide it to the APO on the billing file. It is critical, therefore, that the APO 

communicate information about each payroll cycle it services to LTC Partners. 

The APO will deduct the exact amount specified by LTC Partners on the billing file. Therefore, 

you will not have to produce or maintain a table of premium amounts, or calculate the amount of 

FLTCIP premium deductions. 

Order of precedence 

APOs will deduct FLTCIP premiums in the order specified in their established rules of 

precedence. Since FLTCIP premiums are for benefits specifically authorized by law, they must 

be placed before discretionary allotments. Since enrollees will be able to switch easily to 

alternate premium payment options should their available pay become insufficient, we believe 

that FLTCIP premiums should be placed relatively low in the order of precedence. We 

recommend that agencies place FLTCIP premium deductions immediately after premiums for 

optional FEGLI in their order of precedence. Should an enrollee’s remaining available pay be 

insufficient to cover his/her entire FLTCIP premium deduction, then the deduction must not be 

made. Do not take any partial deductions. 

Premiums are not deducted on a pre-tax basis 

At this time, long term care insurance premiums cannot be deducted on a pre-tax basis. We do 

not foresee the passage of any legislation in the near future that would change the tax treatment 

of long term care insurance premiums. 

Effective date of initial deduction 

FLTCIP coverage is always effective on the first day of a month. However, most payroll cycles 

do not perfectly coincide with calendar months. In these cases, since deductions are taken in 

arrears, LTC Partners will apply the first premium deduction it receives on behalf of an employee 

to the first of the month. This requires no action on the APO’s part. The APO will simply 

deduct what the billing file says to deduct. Deductions will never start before the pay period that 

either starts on or before the effective date of coverage. 

For example, let’s assume that an employee has an October 1, 2002 effective date of coverage. 

Let’s also assume that the employee is paid on a biweekly basis. LTC Partners will ask the APO 

to make the first premium deduction from the October 30 paycheck that covers the pay period 

from October 6-19 (the first full pay period that starts on or after the effective date of coverage). 

LTC Partners will reconcile the employee’s payment of FLTCIP premiums when his/her payroll 

deductions stop. Again, this requires no action on the APO’s part. 
4

Remittance of deductions and associated information 

On each pay date, the APO will remit the deducted premiums to LTC Partners along with 

information supporting the deduction. The form of remittance, both the method by which 

payment is made to LTC Partners, and the format in which the payment data is provided to LTC 

Partners, will be the methods agreed upon by the APO and LTC Partners. At a minimum, the 

remittance file will contain the following information: 

Name of employee (last, first, middle initial) 

Social security number of employee 

Payroll office number (PON) 

Total amount remitted 

Reason for deductions not taken and date of event: 

Death 

Leave without pay 

Retired - annuity 

Retired - no annuity 

Retired - annuity status unknown 

Separated from service 

Transferred to another APO (date of event not needed) 

Unrecognized SSN (date of event not needed) 

Insufficient funds (date of event not needed) 

Employee to be paid by different APO (including retirement) 

If the employee transfers to a position serviced by a different payroll office or retires, you will 

inform LTC Partners by means of a status code on the remittance file. If you have information 

on the APO to which the employee has transferred, please submit it to LTC Partners at that time. 

If you do not have that information, LTC Partners will switch the employee to direct bill until 

he/she contacts LTC Partners with the information necessary to initiate payroll deductions with 

the new APO. 

In the event that premiums are not deducted timely due to the transfer, LTC Partners will bill the 

employee the unpaid amount. 

“All or none” deductions 

If an employee’s salary is ever insufficient to cover the full amount for FLTCIP premiums, you 

will deduct nothing at all for that period. You will not deduct a partial payment at any time. If 

you believe that the situation that caused the salary insufficiency will continue for more than one 

or two pay periods, please note that on the payment file so LTC Partners can switch the employee 

to a different billing method. 
5

Automatic switch to direct bill

If, after three consecutive pay dates, LTC Partners does not receive premiums through payroll 

deduction for an employee, LTC Partners will automatically switch him/her to direct bill. The 

APO will get a “D” code - cancel deduction - for this employee on the next billing file. The APO 

will then stop taking any further deductions. 

Adjustments handled by direct bill 

LTC Partners will handle all nonrecurring premium adjustments by direct bill to the enrollee. 

This means that payroll deductions will not change from pay period to pay period, unless the 

employee has opted to make a change in coverage. New premium amounts will be 

communicated to the APO in the regular billing file from LTC Partners. 

Leave without pay 

When an employee is placed on leave without pay, you will note that status code on your 

payment file. LTC Partners will attempt payroll deductions for that person for the next two pay 

periods. If the employee remains on leave without pay for more than three pay periods, LTC 

Partners will automatically move him/her to direct billing. The APO will get a “D” code - 

cancel deduction - for this employee on the next billing file. The APO will then stop taking any 

further deductions. The employee can resume payroll deduction when he/she returns to pay 

status by contacting LTC Partners with that request. Do not restart payroll deductions unless you 

receive a request to do so in the billing file from LTC Partners. 

Do not collect premiums for the time the employee spent in leave without pay status when the 

employee returns to pay status. LTC Partners will directly bill the employee for all missed 

premium payments. 

Reconciliation and reporting requirements 

Unlike with the FEHB Program, you will not be required to perform formal enrollment and 

premium reconciliations with LTC Partners. LTC Partners is solely responsible for making sure 

it receives the proper payment for each enrollee. You are only responsible for deducting and 

timely remitting the amounts billed by LTC Partners, and assuring that the payment file total 

balances to the total remittance for the period. If they do not balance, you must indicate why. 

Testing schedule 

Testing of the specific billing files, remittance files, as well as electronic transmissions of these 

files, will begin in early June, and continue through early September. Testing schedules will be 

established between each APO and LTC Partners. 
6

The testing will: 

encompass the specific field data on the files, 

include cycles to allow for testing adds, changes, and deletes, as well as status change 

information, and 

ensure balancing of the remittance file. 

 

The following is an example of a high-level testing schedule: 

6/15/02 – Initial test billing file from LTC Partners to APO – all adds 

6/22/02 – Initial test remittance file from APO to LTC Partners – including status 

changes, missed deductions, etc. 

6/29/02 – Second test billing file from LTC Partners to APO – adds, changes, deletes, and 

no changes 

7/1/01 – Second test remittance file from APO to LTC Partners. 

We want to thank all agency officials for their hard work and continued cooperation in getting 

this important new benefit off the ground. We will continue to consult with you and keep you 

informed of developments as we move closer to making payroll deductions a reality for FLTCIP 

premiums. If you have any questions regarding this information, you may contact the LTC 

Partners payroll deduction implementation team. You can reach Linda Hazelton at (617) 886-

2899 or lhazelton@jhancock.com and Kathy Brennan at (617) 886-2885 or 

kbrennan@jhancock.com. 

 Frank D. Titus Robert A. Yuran, Chief 

 Assistant Director Financial Policy Staff 

 for Long Term Care Retirement and Insurance Service