United States 

Office of 

Personnel Management 

The Federal Government’s Human Resources Agency

Benefits Administration Letter

Number: 14-204 Date: March 26, 2014

Subject: New Online Web Portal for Entering SF 2809 Forms for Temporary Continuation 

of Coverage (TCC) Enrollment 

Purpose 

To notify agencies that the National Finance Center (NFC), Direct Premium Remittance System 

(DPRS) is implementing a new online web portal for Human Resource (HR) Offices and Office 

of Personnel Management (OPM) to enter Standard Form (SF) 2809 (Health Benefits Election 

Form) data for Temporary Continuation of Coverage (TCC) enrollments.

As of September1, 2014, NFC will no longer accept paper SF 2809 TCC enrollment forms.

Background 

Currently, when enrolling an eligible dependent or separated employee in TCC, the HR Officers 

must mail or fax the SF 2809 enrollment form to the National Finance Center. NFC is currently 

developing an online portal so the HR Officer can input the enrollment information 

electronically. This will increase efficiency while reducing the use of resources in accordance 

with the Government’s Going Green initiative. 

Information 

The new system acronym will be DPRW - which stands for Direct Premium Remittance (system) 

- Web. DPRW will increase efficiency of the TCC enrollment process by eliminating mailing or 

faxing of hard copy SF 2809s. Having HR Offices enter enrollment information will 

significantly decrease the time it takes for an individual to be enrolled by the carrier. This will 

also allow the account to be set up sooner, potentially reducing the size of the enrollee’s first 

premium payment. Original hard copies will no longer need to be sent to the NFC. The HR

Office must keep appropriate copies of TCC enrollment documents and back up supporting 

documentation on file. Procedures on documentation are being developed and will follow under 

separate cover. 
- 2 -

In Phase 1, NFC completed a pilot using the new DPRW portal in house allowing current DPRS 

personnel to utilize the portal for entry of SF 2809 forms for TCC enrollment. The Phase 1 pilot 

began April 19, 2013 continued through June 30, 2013. 

In Phase 2, NFC began accepting security access requests from HR offices, provided an online 

training module, and allowed HR offices to utilize the portal for entry of SF 2809 forms for TCC 

enrollment. While transitioning to the new DPRW system, DPRS employees will continue to 

enter SF 2809 enrollment forms for agencies that are working through access and training issues. 

Future phases are being planned and will include additional functionality. Agencies that currently 

maintain their own TCC enrollments and want to contract with NFC for TCC services will be 

able to transfer existing TCC enrollments to NFC via the SF 2810. A self-service portal will 

allow enrollees to submit requests for cancellation, reinstatement (after an enrollment is 

terminated due to non-payment of premiums) and Pre-Authorized Debit. 

In preparation for this upcoming enhancement, HR offices should begin determining security 

officers and alternate security officers to handle the access process. Information on security 

officers and procedures are available in sections AC-1 through AC-3 of the National Institute of 

Standards and Technology (NIST) regulations available at 

http://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-53r4.pdf (Appendix F, page F-7 

through page F-14). 

In the upcoming weeks, NFC will be sending further information related to establishing Security 

Officers and access procedures via a listserv. In addition, each authorized agency official should 

begin sending NFC contact information for each personnel office so that they may develop a 

contact list for future correspondence related to the development and progress of DPRW. Please 

send an email with the standard subject line: POI# ( ) DPRW CONTACT INFORMATION to 

nfc.dprs@nfc.usda.gov with the following information: 

 

Personnel Office ID (POI) number 

 Authorized Agency Official Name 

Primary and Alternate Point of Contact (POC) full name – Please indicate all POI#’s for 

which individual contacts are responsible for: 

 Agency name and address 

 Phone number for each individual contact 

 Email address for each individual contact 

Thank you for your assistance with this project. 

 John O’Brien

 Director 

 Health and Insurance