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                                                                   EXHIBIT 10.34


                              EMPLOYMENT AGREEMENT

This Employment Agreement ("Agreement") is entered into between Mike Hancock
("Employee") and Billing Concepts Corp. (the "Company") on the date indicated
below. The terms and conditions of this Agreement are as follows:

1.  EFFECTIVE DATE AND TERM. This Agreement shall commence on October 1, 1997,
    and end on September 30, 1998. The undersigned Employee's employment with
    the Company shall continue unless and until terminated as provided herein.
    Nothing in this Agreement is to be construed as imposing, whether by
    implication or otherwise, any legal or contractual obligations or
    restrictions upon the Company's ability to terminate the Employee beyond
    those set forth in Paragraph 9 below.

2.  DUTIES. The undersigned Employee is employed to work exclusively and
    actively on behalf of the Company as Senior Vice President and Chief
    Operating Officer of Billing Concepts Systems, Inc. ("BCSI"), and Vice
    President of Billing Concepts Corp. ("BCC"). The Employee shall devote full
    time to his employment with the Company and extend all best efforts on
    behalf of the Company. The Employee agrees to abide by all Company policies
    and also agrees to abide by all terms and conditions contained within this
    Agreement. The Employee shall perform all duties associated with his
    employment with the Company and such other duties as are incidental or
    implied from the foregoing, consistent with the background, training and
    qualifications of the Employee or as may be reasonably delegated from time
    to time to the Employee as being in the best interests of the Company.

3.  COMPENSATION.

    A.   Salary: During his employment, Employee will be paid a monthly base
         salary of Fifteen Thousand and No/100 Dollars ($15,000.00), less any
         applicable federal, state or local taxes and other required deductions.
         Said monthly base salary will be paid on the Company's regular pay
         dates. The obligation of Company to pay this salary or any of the
         benefits listed below to Employee pursuant to this Agreement shall
         terminate as of the date of termination of employment, pursuant to the
         provisions of this Agreement, except as provided by Paragraph 9 of this
         Agreement.

    B.   Bonus Potential: During his employment, Employee will be eligible for,
         but not guaranteed, an annual bonus of up to One Hundred Twenty
         Thousand and No/100 Dollars ($120,000.00), less any applicable federal,
         state or local taxes and other required deductions, payable from time
         to time and based upon the following, all at the discretion of the
         Company:

         i. Up to a $30,000.00 bonus, contingent upon BCSI revenue for fiscal
            year 1998, as follows: 

               (a) $13,000,000.00 gross revenue = $7,000.00 bonus 
               (b) $16,000,000.00 gross revenue = $16,000.00 bonus 
               (c) $19,000,000.00 gross revenue = $7,000.00 bonus


                                                                Initials /s/ PHH
                                                                         -------
                                                                Initials /s/ MWH
                                                                         -------

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         ii.  Up to a $20,000.00 bonus, contingent upon BCSI income for fiscal 
              year 1998, as follows: 

                (a) $3,800,000.00 in net income = $5,000.00 bonus
                (b) $4,400,000.00 in net income = $10,000.00 bonus 
                (c) $5,000,000.00 in net income = $5,000.00 bonus

         iii. Up to a $10,000.00 bonus, contingent upon BCSI gross margin for 
              fiscal year 1998, as follows: 
 
                (a) 50% gross margin = $5,000.00 bonus 
                (b) 55% gross margin = $5,000.00 bonus

         iv.  Up to a $60,000.00 bonus, contingent upon subjective criteria as
              determined by Parris Holmes, Alan Saltzman and Mike Harrelson.

    C.   Stock Options.

         i.   Employee will be granted a non-qualified stock option to purchase
              seventy-five thousand (75,000) shares of Billing Concepts common
              stock at the lower of either: a) the closing price of the stock on
              the date the offer letter is signed, or, b) the closing price of 
              the stock on the first day of employment with Billing Concepts.
              The right to exercise such options shall vest twenty-five percent 
              (25%) on each of the four anniversary dates following the date of
              grant, provided Employee is still employed by the Company at such
              times. Employee's right to exercise shall expire on the seventh
              anniversary of the date of grant, provided that Employee is still
              employed by the Company on such date.

         ii.  Employee will be granted twenty-eight hundred (2,800) shares of 
              Billing Concepts common stock, one-half of which (1,400 shares)
              will vest on September 30, 1998, and the remaining one-half (1,400
              shares) will vest on September 30, 1999, provided Employee is
              employed by Company on such date.

         Notwithstanding any other provision in this Agreement, nothing 
         contained in this paragraph shall be construed as a guarantee of
         continued employment or employment beyond the one year term of this
         Agreement. Employee's entitlement to vesting and exercising the stock
         options referenced in this Paragraph 3(C) is expressly contingent upon
         Employee being employed by Company, pursuant to a separate written
         agreement, as of the dates for vesting and exercising the stock options
         as set forth in this paragraph.

     D.  Benefits. Employee shall be eligible for all Billing Concepts 
         sponsored, funded or endorsed benefits provided to Executive
         Management, including, but not limited to retirement, group life and
         group health insurance, in accordance with the terms and conditions of 
         said benefits, and such other benefits as are instituted from time to 
         time for all similarly-situated employees of Billing Concepts. In 
         addition, Employee is entitled to: 

                                                                Initials /s/ PHH
                                                                        --------
                                                                Initials /s/ MWH
                                                                        --------


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           i.  Three (3) weeks of vacation per year, beginning October 1, 1997;
          ii.  A mutually agreeable corporate-paid furnished apartment in San
               Antonio until March 31, 1998. 
         iii.  Two corporate-paid round trip airline tickets per month between 
               San Antonio and Dallas until March 31, 1998.

4.   REPRESENTATION. The undersigned Employee agrees not to make any
     representations concerning the Company or its services which are contrary
     or in addition to information released to the Employee by the Company. The
     undersigned Employee agrees to indemnify, defend and hold the Company
     harmless from any and all liability that may arise from said unauthorized
     representations.

5.   INDEMNIFICATION. The undersigned Employee agrees to indemnify, defend and
     hold the Company harmless from any and all claims, demands, activities,
     suits, allegations, actions, or causes of action arising from or incident
     to, whether directly or indirectly, any intentional or willful act or
     omission on the part of the Employee in the conduct of his duties or any
     conduct outside the scope of his employment which may give rise to
     liability or potential liability on the part of the Company, its directors,
     officers, agents, representatives or employees.

6.   CONFIDENTIAL INFORMATION. The Company has provided Employee confidential 
     and proprietary information and trade secrets in exchange for the 
     Employee's promise not to disclose them. The undersigned Employee agrees to
     treat all information concerning the Company, acquired or obtained as a
     result of his employment relationship with the Company, including, but
     without limitation, its products, services, systems, customers, employees,
     or future business plans as confidential during his employment and for a
     period of two (2) years from the termination, for any reason, of the
     Employee's employment with the Company, and to use such information solely
     for the benefit of the Company. The undersigned Employee agrees to return 
     to the Company within fifteen (15) days from the date of his termination 
     all books, catalogues, customer lists, credit cards, and any other material
     relating to the Company and its products, services, systems, customers,
     employees, or future business plans ("Company property"). The undersigned
     Employee agrees to pay for any Company property not returned in accordance
     with this paragraph.

7.   COVENANT NOT TO COMPETE. The undersigned Employee agrees that during his
     employment and for a period of one (1) year from the termination, for any
     reason, of the Employee's employment with the Company, the Employee will
     not, directly or indirectly, engage in, be employed by, or own any interest
     in any firm or entity which sells or otherwise is engaged in products or
     services in the specific geographic areas covered by the Employee under
     this Agreement that are or would be competitive, whether directly or
     indirectly, to the Company's products and/or services for which the
     Employee receives or received compensation under this Agreement.


                                                                Initials /s/ PHH
                                                                        --------
                                                                Initials /s/ MWH
                                                                        --------


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     Further, the undersigned Employee agrees that for a period of one (1) year
     from the termination, for any reason, of the Employee's employment with the
     Company, the Employee will not, directly or indirectly, solicit nor accept
     business from, or otherwise attempt to do business with, customers of the
     Company ("non-solicitation provision"). This non-solicitation provision
     shall be limited to the specific geographic areas covered by the Employee
     while employed by the Company.

     Employee represents that his experience and capabilities are such that the
     restrictions contained herein will not prevent Employee from obtaining
     employment or otherwise earning a living at the same general economic
     benefit as reasonably required by him and that he has, prior to the
     executive of this Agreement, carefully reviewed this Agreement.

     For a period of one (1) year immediately following the end of Employee's
     employment with the Company, Employee will inform each new employer, prior
     to accepting employment, of the existence and details of this Agreement and
     provide the employer with a copy of this Agreement.

8.   ARBITRATION. As part of, and in consideration for this Agreement and the 
     compensation and other benefits paid herein and in consideration for the
     Company's mutual agreement to arbitrate certain claims, Employee and the
     Company agree that any Dispute he may have against the Company, its
     subsidiaries, officers, directors, employees, agents, representatives,
     attorneys, successors, and assigns (herein referred to as "the Company"),
     under either state or federal law, arising out of Employee's employment 
     with the Company or termination of employment will be submitted to final 
     and binding arbitration in accordance with the Company's arbitration
     procedures adopting the procedures of the American Arbitration Association.
     By agreeing to arbitrate, Employee understands that he is not giving up any
     substantive rights under either state or federal law. Rather, Employee and
     the Company are mutually agreeing only to submit all Disputes to an  
     arbitral, rather than judicial, forum.

     Pursuant to the Company's arbitration procedures, the American Arbitration
     Association shall schedule any arbitration and appoint the arbitrator, if
     the parties cannot agree on the selection of the arbitrator. Employee
     understands that the filing and administrative fees of the arbitration will
     be borne equally by Employee and the Company. The arbitrator's fee will be
     paid by the Company in statutory claims by Employee. The arbitrator may
     award fees and costs in the award, and the decision of the arbitrator shall
     be final and binding on all matters. In the event that a party of this
     Agreement brings or pursues a Dispute in a court of law, which Dispute is
     subject to final and binding arbitration in accordance with the Company's
     arbitration procedures and should have been brought or submitted to
     arbitration pursuant to those procedures, that party shall pay all
     reasonable attorney's fees and court costs incurred by the other party in
     filing any motion to compel arbitration, motion to dismiss or other
     pleading with said court to enforce arbitration under those procedures.


                                                                Initials /s/ PHH
                                                                        --------
                                                                Initials /s/ MWH
                                                                        --------



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     By Employee's signature below, Employee acknowledges that he has received a
     copy of the Company's arbitration procedures and has had the opportunity to
     review them. The undersigned employee further warrants that he has read the
     Company's arbitration procedures, understands them, and agrees to abide by
     their terms and provisions. Employee understands and agrees that the
     Company is engaged in transactions involving interstate commerce and that
     this Employment Agreement evidences a transaction involving commerce.

9.   TERMINATION. Notwithstanding any other provision of this Agreement, the
     employment relationship between the parties may be terminated at any time,
     by either party, without requirement of cause upon written notice to the
     other party. If the Company terminates the employment relationship for any
     reason, Company shall continue to pay Employee his monthly base salary
     pursuant to Paragraph 3(A) until September 30, 1998. Upon termination, all
     other obligations between the parties will cease, except for Employee's
     continuing obligations to Company pursuant to Paragraphs 6, 7, and 8 of
     this Agreement.

10.  ENTIRE AGREEMENT. This Agreement shall constitute the entire agreement
     between the parties with respect to the subject matter hereof and may not
     be changed, modified or altered except by written agreement signed by the
     Company and the Employee, or by judicial reformation, if applicable, as
     noted in Paragraph 12 below. It is expressly understood that no oral
     understandings or agreements exist outside of the written terms of this
     Agreement, and that all oral understandings and agreements have been made
     apart of and incorporated within this written Agreement.

11.  APPLICABLE LAW. This Agreement shall be construed and enforced under the
     laws of the State of Texas, shall be considered as having been entered into
     in the State of Texas, and shall be performable in Bexar County, San
     Antonio, Texas.

12.  SEVERABILITY. Should any provision of this Agreement be found to be in
     violation of any federal, state or local statute or regulation or by other
     operation of law or judicial interpretation be therefore deemed invalid,
     all other terms and conditions of this Agreement shall remain in full force
     and in effect. To the extent possible and permitted by applicable law,
     judicial reformation of this Agreement, or any provision hereof, is
     acknowledged by the parties to be preferred and desired to preserve the
     intent and purpose of any provision herein to the fullest extent allowed by
     applicable law, should said provision be found or deemed to be unlawful and
     invalid by a court of competent jurisdiction.

IN WITNESS WHEREOF, the parties, on the day and year indicated below, have
executed this Agreement.

DATED this 1st day of October, 1997.

EMPLOYEE:                                         BILLING CONCEPTS CORP.:

/s/ Michael Hancock                               By:  /s/ Parris H. Holmes, Jr.
-------------------------                              -------------------------
Mike Hancock                                           Parris H. Holmes, Jr.
                                                       Chairman of the Board and
                                                       Chief Executive Officer