# C_2022283EN.01001301.xml

| 25.7.2022 | EN | Official Journal of the European Union | C 283/13 |
| --- | --- | --- | --- |

25.7.2022

EN

Official Journal of the European Union

C 283/13

---

Notification from the Commission concerning Article 4(3) of Directive 2009/22/EC of the European Parliament and of the Council on injunctions for the protection of consumers’ interests, which codifies Directive 98/27/EC, concerning the entities qualified to bring an action under Article 2 of this Directive

(Text with EEA relevance)

(2022/C 283/06)

The authorities of the Member States concerned have recognised the entities mentioned below as being qualified to bring actions for an injunction under Article 2 of Directive 2009/22/EC.

BELGIUM

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Association belge des consommateurs Tests–Achats/

  Belgische Verbruikersunie Test-Aankoop |

Name of the entity

Contact details

Purpose

1.

Belgische Verbruikersunie Test-Aankoop

| Rue de Hollande/Hollandstraat, 13 |
| --- |
| B-1060 Bruxelles |

Rue de Hollande/Hollandstraat, 13

B-1060 Bruxelles

Tel : (32-2) 542 35 55

Fax : (32-2) 542 32 50

Email: membres@test-achats.be leden@test-aankoop.be

www.test-achats.be

www.test-aankoop.be

| — | Promotes, defends and represents consumer interests (initiatives, activities, studies, research, publications on consumer issues, individualised services and support for members, etc.); |
| --- | --- |

—

Promotes, defends and represents consumer interests (initiatives, activities, studies, research, publications on consumer issues, individualised services and support for members, etc.);

| — | Promotes and supports the recruitment and development of legal persons whose main objective is to promote and defend consumer interests. |
| --- | --- |

—

Promotes and supports the recruitment and development of legal persons whose main objective is to promote and defend consumer interests.

| 2. | Organisation des consommateurs a.s.b.l./

  Consumentenorganisatie v.z.w/


  Verbraucherschutzzentrale V.o.E. |
| --- | --- |

2.

Consumentenorganisatie v.z.w/

Verbraucherschutzzentrale V.o.E.

| Neustraße, 119 |
| --- |
| B-4700 Eupen |

Neustraße, 119

B-4700 Eupen

Tél. : (32-87) 59 18 50

Fax : (32-87) 59 18 51

Email:

info@vsz.be

www.cec-ecc.be

www.evz.be

| — | Informs and advises private persons on consumer problems; |
| --- | --- |

—

Informs and advises private persons on consumer problems;

| — | Intervenes with the authorities and takes steps to protect consumers; |
| --- | --- |

—

Intervenes with the authorities and takes steps to protect consumers;

| — | Rights and individual and collective consumer representation; |
| --- | --- |

—

Rights and individual and collective consumer representation;

| — | Cross-border consumer issues; |
| --- | --- |

—

Cross-border consumer issues;

| — | Preventive measures and help for private persons with excessive debts. |
| --- | --- |

—

Preventive measures and help for private persons with excessive debts.

BULGARIA

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Комисия за защита на потребителите /

  The Consumer Protection Commission (KZP) |

Name of the entity

Contact details

Purpose

1.

The Consumer Protection Commission (KZP)

| Slaveikov Sq. 4A |
| --- |
| BG-1000 Sofia |

Slaveikov Sq. 4A

BG-1000 Sofia

tel.: (359-2) 987 74 45

fax: (359-2) 988 42 18

е-mail: info@kzp.bg

web: www.kzp.bg

Principal government body responsible for implementing consumer protection legislation: to oversee general consumer product safety, defend economic interests, settle consumer disputes out of court and defend the collective interest of consumers. To provide consumers with information and advice. To settle consumer disputes. To manage the conciliation committees, including the conciliation committee for payment disputes. To examine consumer complaints.

To act as the RAPEX contact point (EU rapid alert system for dangerous consumer products). To coordinate all other supervisory bodies overseeing the application of Regulation (EC) No 2006/2004 on cooperation between national authorities responsible for the enforcement of consumer protection laws (the Regulation on consumer protection cooperation). To oversee the implementation of the 12 Directives coming within the scope of Regulation (EC) No 2006/2004.

| 2. | Българска национална асоциация ‘ активни потребители’

  Bulgarian National Association for active consumers (BNA AP) |
| --- | --- |

2.

Bulgarian National Association for active consumers (BNA AP)

| Sofia 1504, |
| --- |
| ul. Vrabcha 26; |
| Tel. 989 01 06; |
| Fax 989 01 06; |
| bnap@bnap.org, |

Sofia 1504,

ul. Vrabcha 26;

Tel. 989 01 06;

Fax 989 01 06;

bnap@bnap.org,

To inform consumers about goods and services available on the market; to inform and educate consumers about the risks associated with goods and services and ways to limit such risks; to inform and educate consumers about the impact of goods and services on the environment; to inform and educate consumers about their economic interest and ways to defend it; to inform consumers about the law on consumer protection and the environment applicable in Bulgaria; to study international know-how on consumer protection and the environment how and propose legislative, economic and political measures to protect consumers and the environment in Bulgaria.

| 3. | Потребителски център за информация и изследвания /

  Centre for Consumer Information and Research (PtsII) |
| --- | --- |

3.

Centre for Consumer Information and Research (PtsII)

| Knyaz Aleksandr |
| --- |
| Battenberg Boulevard 27 |
| BG-4000 Plovdiv |

Knyaz Aleksandr

Battenberg Boulevard 27

BG-4000 Plovdiv

tel: (359-32) 68 74 78,

(359) 0886 330 770,

(359) 0 894 799 288

е-mail: ydavch@yahoo.com

To act as an independent consumer watchdog, inform consumers about the state of the market, the quality and safety, supply and demand, prices and comparative characteristics of goods and services; to inform consumers and specialist bodies about infringements of national standards and other legal provisions regarding the production of and trade in goods and services; to raise consumer awareness by informing consumers about their rights and duties and how to go about defending and meeting them.

| 4. | Съюз на застрахованите в България /

  Bulgarian Insurance Policy Holders’ Union (ZSB); |
| --- | --- |

4.

Bulgarian Insurance Policy Holders’ Union (ZSB);

| Residential Complex ’Lazur’, |
| --- |
| Block 7, Entry A |
| BG-8001 Burgas |

Residential Complex ’Lazur’,

Block 7, Entry A

BG-8001 Burgas

tel./fax: (359-56) 83 14 62

е-mail: union_insured_bg@abv.bg

To defend the interests of Bulgarian insurance policy holders, inform consumers about the insurance industry and raise public awareness about insurance issues.

| 5. | егионален съюз на потребителите-98, гр. Видин /

  Vidin Regional Consumers’ Union 98 (RSP-98 VIDIN) |
| --- | --- |

5.

Vidin Regional Consumers’ Union 98 (RSP-98 VIDIN)

| Blintsi Square 2, |
| --- |
| 11th floor, room 10 |
| BG-3700 Vidin |

Blintsi Square 2,

11th floor, room 10

BG-3700 Vidin

tel./fax: (359-94) 601431

е-mail: rsp_vd_98@abv.bg

-

Consumer protection

| 6. | Национална лига – потребители на услуги /

  National League of Clients of Service Providers |
| --- | --- |

6.

National League of Clients of Service Providers

| Burgas 8005 |
| --- |
| ZhK Slaveykov, bl. 63, vh. 8 |

Burgas 8005

ZhK Slaveykov, bl. 63, vh. 8

tel.: (359-56) 888 955

mobile phone: (359) 0 889 61 51 08

е-mail: National_league@abv.bg

To inform consumers about their rights; to take action when irregularities occur in the services market, to inform consumers and supervising bodies accordingly and to help consumers when they face problems.

| 7. | Асоциация ‘Помощ за потребителя’ / Consumer Assistance Association |
| --- | --- |

7.

| Residential Complex ’Lyulin’, |
| --- |
| Block 901, Entrance D, flat 98 |
| BG-1324 Sofia |

Residential Complex ’Lyulin’,

Block 901, Entrance D, flat 98

BG-1324 Sofia

tel.: (359-2) 36 35 41

mobile phone: (359) 0 88 879 55 22

е-mails: app_ngo@abv.bg

gvladimirov@abv.bg

To hold seminars and provide training on consumer topics, set up information and advice centres for consumers, instigate collective legal proceedings in defence of consumer interests, take the initiative in developing legislation protecting consumer rights, participate in consultative government bodies dealing with consumer protection, provide conciliation services and participate in conciliation committees, test consumer products and participate in inspections conducted by government bodies.

| 8. | Федерация на потребителите в България /

  Bulgarian Consumers' Federation |
| --- | --- |

8.

Bulgarian Consumers' Federation

| Stefan Stambolov St 35A |
| --- |
| BG-1000 Sofia |

Stefan Stambolov St 35A

BG-1000 Sofia

tel./fax: (359 - 2) 931 98 11,

(359 - 2) 833 32 85.

е-mail: fcb@potrebiteli-bg.org

To be active in research and development, provide expert appraisals, offer consultancy services and develop other necessary activities in the field of consumer protection; to create and use neutral laboratories for research, expert appraisal and testing of consumer goods; to set up centres providing legal and market advice, processing complaints and suggestions from consumers; to produce printed, video and audio materials explaining consumers their rights.

| 9. | Сдружение за правна помощ на потребителите/ Association providing Legal Assistance to Consumers |
| --- | --- |

9.

| 193a, 6th September Blvd |
| --- |
| 3rd floor, office 6 |
| Plovdiv |

193a, 6th September Blvd

3rd floor, office 6

Plovdiv

Tel. + 359 32/63 86 14; + 359 32/63 60 25

Email: sdr.p.p.p@gmail.com

To inform and consult the public on consumer protection matters; to assist consumers in Bulgaria in the protection of their rights and legitimate interests by providing advice and consultation in legal disputes to be settled in or out of court; to monitor compliance of Bulgarian consumer legislation with developments in consumer protection law in the EU; to uphold the interests of consumers in Bulgaria vis-à-vis relevant governmental bodies and international organisations; to contribute towards improving the Bulgarian economic and legal environment for the provision of products and services; to protect the collective interests of consumers.

CZECHIA

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Sdružení českých spotřebitelů, z. ú. (Association of Czech Consumers) |

Name of the entity

Contact details

Purpose

1.

| Pod Altánem 99/103 |
| --- |
| CZ 10000 Praha 10 |

Pod Altánem 99/103

CZ 10000 Praha 10

Tel. +420 261 263 574

Email: spotrebitel@regio.cz

Web: http://www.konzument.cz

A wide range of actions in the field of consumer protection, including information and advice in consumer disputes.

| 2. | dTest, o. p. s. (dTest) |
| --- | --- |

2.

| Černomořská 419/10 |
| --- |
| CZ 101 00 Praha 10 |
| Tel. +420 241 404 922 |
| Fax +420 241 406 53 |
| Email: dtest@dtest.cz |

Černomořská 419/10

CZ 101 00 Praha 10

Tel. +420 241 404 922

Fax +420 241 406 53

Email: dtest@dtest.cz

Web: http://www.dtest.cz

Publication of TEST magazine, objective and independent product testing, all consumer protection issues.

| 3. | Sdružení obrany spotřebitelů - Asociace, z. s. (Consumer Defence Association - Syndicate) |
| --- | --- |

3.

| Mečová 368/5 |
| --- |
| CZ 602 00 Brno |
| Tel., Fax +420 542 210 778 |
| Email: gerta.mazalova@seznam.cz |

Mečová 368/5

CZ 602 00 Brno

Tel., Fax +420 542 210 778

Email: gerta.mazalova@seznam.cz

Web: http://www.asociace-sos.cz

A wide range of action in the field of consumer protection as consumer advisory, alternative dispute resolution, education consumers.

| 4. | Společná obrana, z. s. (Common defence) |
| --- | --- |

4.

| Kaštanová 1482 |
| --- |
| CZ 250 01 Brandýs nad Labem |

Kaštanová 1482

CZ 250 01 Brandýs nad Labem

(correspondence address: Čs. Pionýrů 19, 538 07 Seč)

Tel. +420 606 958 665

Email: spol.obrana@gmail.com

Web: http://www.spolecnaobrana.net/

Protecting consumers from misleading conduct, dishonest companies, dissemination of information, education activities.

| 5. | Unicampus (Unicampus) |
| --- | --- |

5.

| Kubelíkova 1224/42 |
| --- |
| CZ 130 00 Praha 3 |

Kubelíkova 1224/42

CZ 130 00 Praha 3

Tel. +420 777 597 996

Email: info@unicampus.cz

Web: http :// www.unicampus.cz

Protecting the rights and legitimate interests of consumers, education, effective dissemination of information.

| 6. | HELP - Sdružení práv podvedených (HELP - Cheated Consumers’ Rights Association) |
| --- | --- |

6.

| U Nemocnice 1750/4 |
| --- |
| CZ 400 01 Ústí nad Labem |
| Tel. +420 774 97 27 27 |

U Nemocnice 1750/4

CZ 400 01 Ústí nad Labem

Tel. +420 774 97 27 27

Email: info@podvedeni.cz

Web: http: //www. Podvedeni.cz

www.Oklamani.sk

www.Podvedeni.sk

Cultivation of the market with a focus on the protection of assets affected by a fraud.

| 7. | Platforma zdravotních pojištěnců, ČR, zapsaný ústav (Platform of Health Insurance

  Policyholders, Czech Republic) |
| --- | --- |

7.

Policyholders, Czech Republic)

| Na Václavce 1176/17 |
| --- |
| CZ 150 00 Praha 5 - Smíchov |

Na Václavce 1176/17

CZ 150 00 Praha 5 - Smíchov

Tel. +420 606 609 635

Email: platforma@zdravotnipojistenci.cz

Web: http://www.zdravotnipojistenci.cz/

Promotion rights of patients as consumers of health care services, medical devices and medicinal products in the Czech Republic and the European Union, support diagnosis-oriented patient organizations and advocates rights of participants of Czech public health insurance system to access reimbursed care of appropriate quality on timely and non-discriminatory basis.

DENMARK

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Forbrugerombudsmanden |

Name of the entity

Contact details

Purpose

1.

| Amagerfælledvej 56 |
| --- |
| DK-2300 København S |

Amagerfælledvej 56

DK-2300 København S

Tel. (45) 32 66 90 00

Fax (45) 32 66 91 00

Email: fs@fs.dk

Internet: www.fs.dk

(English: www.consumer.dk/index-uk.htm)

According to the Marketing Act, the main task of the Consumer Ombudsman is to ensure due observance of the law, specifically in the area of consumer rights.

The Consumer Ombudsman is authorised to initiate actions under the following Directives:

| — | Council Directive 84/450/EEC of 10 September 1984 relating to the approximation of the laws, regulations and administrative provisions of the Member States concerning misleading advertising, |
| --- | --- |

—

Council Directive 84/450/EEC of 10 September 1984 relating to the approximation of the laws, regulations and administrative provisions of the Member States concerning misleading advertising,

| — | Council Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of contracts negotiated away from business premises, |
| --- | --- |

—

Council Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of contracts negotiated away from business premises,

| — | Council Directive 87/102/EEC of 22 December 1986 for the approximation of the laws, regulations and administrative provisions of the Member States concerning consumer credit, and its latest amendment through Directive 98/7/EC, |
| --- | --- |

—

Council Directive 87/102/EEC of 22 December 1986 for the approximation of the laws, regulations and administrative provisions of the Member States concerning consumer credit, and its latest amendment through Directive 98/7/EC,

| — | Council Directive 89/552/EEC of 3 October 1989 on the coordination of certain provisions laid down by Law, Regulation or Administrative Action in Member States concerning the pursuit of television broadcasting activities, as amended by Directive 97/36/EC, |
| --- | --- |

—

Council Directive 89/552/EEC of 3 October 1989 on the coordination of certain provisions laid down by Law, Regulation or Administrative Action in Member States concerning the pursuit of television broadcasting activities, as amended by Directive 97/36/EC,

| — | Council Directive 90/314/EEC of 13 June 1990 on package travel, package holidays and package tours, |
| --- | --- |

—

Council Directive 90/314/EEC of 13 June 1990 on package travel, package holidays and package tours,

| — | Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts, |
| --- | --- |

—

Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts,

| — | Directive 94/47/EC of the European Parliament and the Council of 26 October 1994 on the protection of purchasers in respect of certain aspects of contracts relating to the purchase of the right to use immovable properties on a timeshare basis, |
| --- | --- |

—

Directive 94/47/EC of the European Parliament and the Council of 26 October 1994 on the protection of purchasers in respect of certain aspects of contracts relating to the purchase of the right to use immovable properties on a timeshare basis,

| — | Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts, |
| --- | --- |

—

Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts,

| — | Directive 1999/44/EC of the European Parliament and of the Council of 25 May 1999 on certain aspects of the sale of consumer goods and associated guarantees, |
| --- | --- |

—

Directive 1999/44/EC of the European Parliament and of the Council of 25 May 1999 on certain aspects of the sale of consumer goods and associated guarantees,

| — | Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market ('Directive on electronic commerce'). |
| --- | --- |

—

Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market ('Directive on electronic commerce').

| 2. | Lægemiddelstyrelsen |
| --- | --- |

2.

| Frederikssundsvej 378 |
| --- |
| DK-2730 Brønshøj |

Frederikssundsvej 378

DK-2730 Brønshøj

Tel. (45) 44 88 91 11

Fax (45) 44 91 73 73

Email: dkma@dkma.dk

Internet: www.dkma.dk

The remit of the Danish Medicines Agency is to authorise the marketing of pharmaceuticals that are proven to be effective and safe, to help ensure that public health insurance expenditure in connection with medical treatment is proportionate to the expected medical results, to oversee the pharmaceutical sector and the sector for manufacture of pharmaceutical equipment.

The Danish Medicines Agency is authorised to initiate actions in the event of violations of Council Directive 92/28/EEC of 31 March 1992 on the advertising of medicinal products for human use.

GERMANY

| Name of the body | Contact details | Purpose |
| --- | --- | --- |
| 1. | Allgemeiner Deutscher Automobil-Club e.V. (ADAC) |

Name of the body

Contact details

Purpose

1.

Tel. 089/7 67 60

Fax 089/76 76 25 00

Email: adac@adac.de

www.adac.de

| Am Westpark 8 |
| --- |
| 81373 München |

Am Westpark 8

81373 München

Protects and promotes the interests of motor transport; protection of road users, in particular consumer protection; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 2. | Bauherren-Schutzbund e.V. |
| --- | --- |

2.

Tel. 030/3 12 80 01

Fax 030/31 50 72 11

Email: office@bsb-ev.de

www.bsb-ev.de

| Kleine Alexanderstraße 9/10 |
| --- |
| 10178 Berlin |

Kleine Alexanderstraße 9/10

10178 Berlin

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 3. | Berliner Mieterverein e.V. |
| --- | --- |

3.

Tel. 030/22 62 60

Fax 030/22 62 61 62

Email: bmv@berliner-mieterverein.de

www.berliner-mieterverein.de

| Spichernstraße 1 |
| --- |
| 10777 Berlin |

Spichernstraße 1

10777 Berlin

Protects tenants’ interests in Berlin by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 4. | Bezahlbare Energie e.V. |
| --- | --- |

4.

Telefon: 0 44 61/8 04 19

Telefax: 0 44 23/98 56 62

Email: info@bezahlbare-energie.de

www.bezahlbare-energie.de

| Ammerländer Straße 4 |
| --- |
| 26419 Schortens |

Ammerländer Straße 4

26419 Schortens

Protects energy users’ interests by providing information and advice; authorised to bring collective actions in the interests of energy users (see § 2 of the statute)

| 5. | Bund der Energieverbraucher e.V. |
| --- | --- |

5.

Tel. 02224/9 22 70

Fax 02224/1 03 21

Email: info@energieverbraucher.de

www.energieverbraucher.de

| Frankfurter Straße 1 |
| --- |
| 53572 Unkel |

Frankfurter Straße 1

53572 Unkel

Protects energy users’ interests by providing information and advice; authorised to bring collective actions in the interests of energy users (see § 2 of the statute).

| 6. | Bund der Versicherten e.V. |
| --- | --- |

6.

Tel. 04193/94 22 2

Fax 04193/94 22 1

Email: info@bundderversicherten.de

www.bundderversicherten.de

| Tiedenkamp 2 |
| --- |
| 24558 Henstedt-Ulzburg |

Tiedenkamp 2

24558 Henstedt-Ulzburg

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2(1) of the statute).

| 7. | Bundesinteressenvertretung für alte und pgelgebetroffene Menschen (BIVA) e.V. |
| --- | --- |

7.

Telefon: 02 28/90 90 48-0

Telefax: 02 28/90 90 48-22

Email: info@biva.de

www.biva.de

| Siebenmorgenweg 6-8 |
| --- |
| 53229 Bonn |

Siebenmorgenweg 6-8

53229 Bonn

Protects the interests of old people and people in need of care by providing information and advice (see § 2 of the statutes); authorized to bring representative actions in the interests of consumers.

| 8. | Bund für Umwelt und Naturschutz Deutschland e.V. |
| --- | --- |

8.

Telefon: 0 30/27 58 64-0

Telefax: 0 30/27 58 64-40

Email: bund@bund.net

www.bund.net

| Kaiserin-Augusta-Allee 5 |
| --- |
| 10553 Berlin |

Kaiserin-Augusta-Allee 5

10553 Berlin

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 9. | Bundesverband Selbsthilfe Körperbehinderter e.V. |
| --- | --- |

9.

Telefon: 0 62 94/42 81-0

Telefax: 0 62 94/42 81-79

Email: info@bsk-ev.org

www.bsk-ev.org

| Altkrautheimer Straße 20 |
| --- |
| 74238 Krautheim74238 Krautheim |

Altkrautheimer Straße 20

74238 Krautheim74238 Krautheim

Provides information and advice for members and other persons affected and their families in all relevant areas, from a consumer protection perspective, including consumer protection law issues connected with protection against discrimination, where and to the extent that this is legally permissible; authorised to bring collective actions in the interests of the persons mentioned above (see § 2(3)(p) of the statute).

| 10. | Deutsche Schutzvereinigung Auslandsimmobilien e.V. |
| --- | --- |

10.

Telefon: 07 61/5 50 12

Telefax: 07 61/5 50 13

Email: info@dsa-ev.de

www.dsa-ev.de

| Zähringer Straße 373 |
| --- |
| 79108 Freiburg im Breisgau |

Zähringer Straße 373

79108 Freiburg im Breisgau

Protects the interests of private owners of houses, apartments and land abroad and other persons interested in property abroad by providing information and advice; authorised to bring collective actions in the interests of the above-mentioned persons (see § 2 of the statute).

| 11. | Deutsche Stiftung Patientenschutz Förderverein e.V. |
| --- | --- |

11.

Tel. 0231/7380730

Fax 0231/7380731

www.patientenschuetzer.de

| Europaplatz 7 |
| --- |
| 44269 Dortmund |

Europaplatz 7

44269 Dortmund

Protects consumers’ interests by providing information and advice on issues of patient welfare; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 12. | Deutsche Umwelthilfe e.V. |
| --- | --- |

12.

Tel. 07732/99 95-0

Fax 07732/99 95 77

Email: info@duh.de

www.duh.de

| Fritz-Reichle-Ring 4 |
| --- |
| 78315 Radolfzell |

Fritz-Reichle-Ring 4

78315 Radolfzell

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 1 of the statute).

| 13. | Deutscher Konsumentenbund e.V. |
| --- | --- |

13.

Tel. +49 561 202 11 03

Fax +49 561 202 11 04

Email: prozessabteilung@konsumentenbund.de

www.konsumentenbund.de

| Arheilger Weg 11 |
| --- |
| 64380 Roßdorf |

Arheilger Weg 11

64380 Roßdorf

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2(I)(1) and (2) of the statute).

| 14. | Deutscher Mieterbund (DMB) – Landesverband Bayern e. V. |
| --- | --- |

14.

Tel.: 0 89/8 90 57 38-0

Fax: 0 89/8 90 57 38-11

Email: info@mieterbund-bayern.org

www.mieterbund-landesverband-bayern.de

| Sonnenstraße 10 |
| --- |
| 80331 München |

Sonnenstraße 10

80331 München

Protects consumers’ interests in Bavaria in the area of tenancy law by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 15. | Deutscher Mieterbund - Landesverband Hessen e.V. |
| --- | --- |

15.

Tel. 0611/411 40 50

Fax 0611/411 40 529

Email: info@mieterbund-hessen.de

www.mieterbund-hessen.de

| Adelheidstraße 70 |
| --- |
| 65185 Wiesbaden |

Adelheidstraße 70

65185 Wiesbaden

Protects tenants’ interests in Hessen by providing information and advice; authorised to bring collective actions in the interests of tenants (see §§ 2 and 5 of the statute).

| 16. | Deutscher Mieterbund - Landesverband Mecklenburg-Vorpommern e.V. |
| --- | --- |

16.

Tel. 0381/375 2920

Fax 0381/375 2929

Email: post@mieterbund-mvp.de

www.mieterbund-mvp.de

| Gerhart-Hauptmann-Straße 19 |
| --- |
| 18055 Rostock |

Gerhart-Hauptmann-Straße 19

18055 Rostock

Protects consumers’ interests in Mecklenburg-Western Pomerania in the area of tenancy law by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 17. | Deutscher Mieterbund-Mieterverein Bochum, Hattingen und Umgegend e.V. |
| --- | --- |

17.

Telefon: 02 34/9 61 14-0

Telefax: 02 34/9 61 14-11

Email: info@mieterverein-bochum.de

www.mieterverein-bochum.de

| Brückstraße 58 |
| --- |
| 44787 Bochum |

Brückstraße 58

44787 Bochum

Protects tenants’ interests in Bochum, Hattingen and the region by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 18. | Deutscher Mieterbund e.V. |
| --- | --- |

18.

Deutscher Mieterbund e.V.

Tel. 030/2 23 23-0

Fax 030/2 23 23-100

Email: info@mieterbund.de

www.mieterbund.de

| Littenstraße 10 |
| --- |
| 10179 Berlin |

Littenstraße 10

10179 Berlin

Protects, promotes and represents all tenants’ interests; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 19. | Deutscher Mieterbund Hannover e.V. |
| --- | --- |

19.

Tel. 0511/1 21 06-0

Fax 0511/1 21 06 16

Email: info@dmb-hannover.de

www.dmb-hannover.de

| Herrenstraße 14 |
| --- |
| 30159 Hannover |

Herrenstraße 14

30159 Hannover

Protects tenants’ and lessees’ interests in the Hannover region by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 20. | Deutscher Mieterbund Kieler Mieterverein e.V. |
| --- | --- |

20.

Tel. 0431/97 91 90

Fax 0431/9 79 19 31

Email: info@kieler-mieterverein.de

www.kieler-mieterverein.de

| Eggerstedtstraße 1 |
| --- |
| 24103 Kiel |

Eggerstedtstraße 1

24103 Kiel

Protects consumers’ interests in Kiel in the area of tenancy law by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 1(2) of the statute).

| 21. | Deutscher Mieterbund Landesverband Schleswig-Holstein e.V. |
| --- | --- |

21.

Tel. 0431/97 91 90

Fax 0431/9 79 19 31

Email: info@mieterbund-schleswig-holstein.de

www.mieterbund-schleswig-holstein.de

| Eggerstedtstraße 1 |
| --- |
| 24103 Kiel |

Eggerstedtstraße 1

24103 Kiel

Protects consumers’ interests in Schleswig-Holstein in the area of tenancy law by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 22. | Deutscher Mieterbund Mieterbund Schwerin und Umgebung e.V. |
| --- | --- |

22.

Tel. 0385/71 46 68

Fax 0385/71 46 69

Email: information@mieterbund-schwerin.de

www.mieterbund-schwerin.de

| Dr.-Külz-Straße 18 |
| --- |
| 19053 Schwerin |

Dr.-Külz-Straße 18

19053 Schwerin

Protects tenants’ interests in the Schwerin region by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 23. | Deutscher Mieterbund Mieterverein Bremen e.V. |
| --- | --- |

23.

Tel. 0421/32 02 09

Fax 0421/3 37 92 08

Email: info@mieterverein-bremen.de

www.mieterverein-bremen.de

| An der Weide 23 |
| --- |
| 28195 Bremen |

An der Weide 23

28195 Bremen

Protects tenants’ interests in the Bremen region by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 24. | Deutscher Mieterbund Mieterverein Hamm und Umgebung e.V. |
| --- | --- |

24.

Tel. 02381/2 00 56

Fax 02381/2 00 58

www.mieterverein-hamm.de

| Chattanoogaplatz 2-4 |
| --- |
| 59065 Hamm |

Chattanoogaplatz 2-4

59065 Hamm

Protects tenants’ interests in the Hamm region by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 25. | Deutscher Mieterbund Mieterverein Iserlohn und Umgebung e.V. |
| --- | --- |

25.

Tel. 02371/2 34 89

Fax 02371/774944

Email: info@mieterverein-iserlohn.info

www.mieterverein-iserlohn.info

| Vinckestraße 8 |
| --- |
| 58636 Iserlohn |

Vinckestraße 8

58636 Iserlohn

Protects tenants’ interests in the Iserlohn region by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 26. | Deutscher Mieterbund Mieterverein Leverkusen e.V. für Leverkusen und Umgebung |
| --- | --- |

26.

Tel. 02171/40 40 70

Fax 02171/2 78 45

Email: info@mv-lev.de

www.dmb-mieterverein-leverkusen.de

| Kölner Straße 39 - 41 |
| --- |
| 51379 Leverkusen |

Kölner Straße 39 - 41

51379 Leverkusen

Protects tenants’ interests in Leverkusen by providing information and advice; authorised to bring collective actions (see § 2 of the statute).

| 27. | Deutscher Mieterbund Siegerland und Umgebung e.V. |
| --- | --- |

27.

Tel. 0271/5 19 97

Fax 0271/2 05 50

Email: info@mieterbund-siegerland.de

www.mieterbund-siegerland.de

| Koblenzer Straße 5 |
| --- |
| 57072 Siegen |

Koblenzer Straße 5

57072 Siegen

Protects tenants’ interests in the Siegerland region by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 28. | Deutscher Mieterbund, Mieterverein Baden-Baden und Umgebung e.V. |
| --- | --- |

28.

Tel. 07221/2 55 12

Fax 07221/39 28 31

Email: info@mieterverein-baden-baden.de

www.mieterverein-baden-baden.de

| Rheinstraße 78 |
| --- |
| 76532 Baden-Baden |

Rheinstraße 78

76532 Baden-Baden

Protects tenants’ interests in the Baden-Baden region by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 1(2) of the statute).

| 29. | Deutscher Verbraucherschutzverein e.V. |
| --- | --- |

29.

Tel. 0331/7453003

Fax 0331/6200799

Email: vorstand@deutscher-verbraucherschutzverein.de

www.deutscher-verbraucherschutzverein.de

| Zum Jagenstein 3 |
| --- |
| 14478 Potsdam |

Zum Jagenstein 3

14478 Potsdam

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 3 of the statute).

| 30. | DMB - Mieterverein Stuttgart und Umgebung e.V. |
| --- | --- |

30.

Tel. 0711/21 01 60

Fax 0711/2 36 92 23

Email: info@mieterverein-stuttgart.de

www.mieterverein-stuttgart.de

| Moserstraße 5 |
| --- |
| 70182 Stuttgart |

Moserstraße 5

70182 Stuttgart

Protects tenants’ interests in the Stuttgart region by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 1(2) of the statute).

| 31. | DMB Deutscher Mieterbund Dortmund, Mieter u. Pächter e.V., Mieterschutzverein |
| --- | --- |

31.

Tel. 0231/ 58 44 860

Fax 0231/52 81 06

Email: service@mieterschutz.com

www.mieterschutz-do.de

| Prinzenstraße 7 |
| --- |
| 44135 Dortmund |

Prinzenstraße 7

44135 Dortmund

Protects tenants’ and lessees’ interests in Dortmund by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 32. | DMB Mieterbund Nordhessen e.V. |
| --- | --- |

32.

Tel. 0561/81 64 26 - 0

Fax 0561/81 64 26 – 28

Email: info@mieterbund-nordhessen.de

www.mieterbund-nordhessen.de

| Königsplatz 59 |
| --- |
| (Eingang Poststraße 1) |
| 34117 Kassel |

Königsplatz 59

(Eingang Poststraße 1)

34117 Kassel

Protects tenants’ interests in northern Hessen by providing information and advice; authorised to bring collective actions in the interests of tenants (see §§ 2 and 3 of the statute).

| 33. | DMB Mieterschutzverein Frankfurt am Main e.V. |
| --- | --- |

33.

Tel. 069/5601057

Fax 069/568940

Email: info@msv-frankfurt.de

www.mieterschutzverein-frankfurt.de

| Eckenheimer Landstraße 339 |
| --- |
| 60320 Frankfurt am Main |

Eckenheimer Landstraße 339

60320 Frankfurt am Main

Protects tenants’ interests in Frankfurt am Main by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 34. | Fachverband Glücksspielsucht e.V. |
| --- | --- |

34.

Tel. 05 21/55 77 21-24

Fax 05 21/55 77 21-34

Email:

verwaltung@gluecksspielsucht.de

www.gluecksspielsucht.de

| Meindersstrasse 1a |
| --- |
| 33615 Bielefeld |

Meindersstrasse 1a

33615 Bielefeld

Protects consumers’ interests by providing information and advice on gambling addiction; authorised to bring collective actions in the interests of consumers (see § 2(1) of the statute).

| 35. | Foodwatch e.V. |
| --- | --- |

35.

Tel. 030/24 04 76-0

Fax 030/24 04 76 26

Email: info@foodwatch.de

www.foodwatch.de

| Brunnenstraße 181 |
| --- |
| 10119 Berlin |

Brunnenstraße 181

10119 Berlin

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 36. | Mieter helfen Mietern, Hamburger Mieterverein e.V. |
| --- | --- |

36.

Tel. 040/43 13 94-0

Fax 040/43 13 94 44

Email: info@mhmhamburg.de

www.mhmhamburg.de

| Bartelsstraße 30 |
| --- |
| 20357 Hamburg |

Bartelsstraße 30

20357 Hamburg

Protects tenants’ interests in Hamburg by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 37. | Mieterschutz-Verein Oberlausitz/Niederschlesien e.V. |
| --- | --- |

37.

Tel. 03581/40 30 90

Fax 03581/41 80 81

Email: mieterverein-goerlitz@t-online.de

www.mieterverein-goerlitz.de

| Löbauer Straße 40 |
| --- |
| 02826 Görlitz |

Löbauer Straße 40

02826 Görlitz

Protects tenants’ rights and interests in the region of Oberlausitz/Lower Silesia by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 38. | Mieterverein Düsseldorf e.V. |
| --- | --- |

38.

Tel. 0211/1 69 96-0

Fax 0211/35 15 11

Email: info@mieterverein-duesseldorf.de

www.mieterverein-duesseldorf.de

| Oststraße 47 |
| --- |
| 40211 Düsseldorf |

Oststraße 47

40211 Düsseldorf

Protects tenants’ interests in the Düsseldorf region by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 39. | Mieterverein Flensburg e.V. |
| --- | --- |

39.

Tel. 0461/2 30 50

Fax 0461/1 25 38

Email: mieterverein-flensburg@t-online.de

www.mieterverein-flensburg.de

| Rote Straße 14 |
| --- |
| 24937 Flensburg |

Rote Straße 14

24937 Flensburg

Protects tenants’ interests in Flensburg by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 1(3) of the statute).

| 40. | Mieterverein Heidelberg und Umgebung e.V. |
| --- | --- |

40.

Tel. 06221/2 04 73

Fax 06221/16 34 18

Email: beratung@mieterverein-heidelberg.de

www.mieterverein-heidelberg.de

| Poststraße 46 |
| --- |
| 69115 Heidelberg |

Poststraße 46

69115 Heidelberg

Protects tenants’ interests in the Heidelberg region by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 41. | Mieterverein Ingolstadt und Umgebung e.V. |
| --- | --- |

41.

Tel. 0841/17744

Fax 0841/17734

Email: info@mieterverein-ingolstadt.de

www.mieterverein-ingolstadt.de

| Mauthstraße 2 |
| --- |
| 85049 Ingolstadt |

Mauthstraße 2

85049 Ingolstadt

Protects tenants’ interests in the Ingolstadt region by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 42. | Mieterverein Karlsruhe e.V. |
| --- | --- |

42.

Tel. 0721/37 50 91

Fax 0721/37 81 25

Email: info@mieterverein-karlsruhe.de

www.mieterverein-karlsruhe.de

| Ritterstraße 24 |
| --- |
| 76137 Karlsruhe |

Ritterstraße 24

76137 Karlsruhe

Protects tenants’ interests in tenancy, leasing and housing matters in Karlsruhe city and district by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 43. | Mieterverein Köln e.V. |
| --- | --- |

43.

Tel. 0221/2 02 37-0

Fax 0221/2 40 46 20

Email: email@mieterverein-koeln.de

www.mieterverein-koeln.de

| Mühlenbach 49 |
| --- |
| 50676 Köln |

Mühlenbach 49

50676 Köln

Protects tenants’ interests in Cologne by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 44. | Mieterverein München e.V. |
| --- | --- |

44.

Tel. 089/55 21 43-0

Fax 089/55 45 54

Email: mail@mieterverein-muenchen.de

www.mieterverein-muenchen.de

| Sonnenstraße 10 |
| --- |
| 80331 München |

Sonnenstraße 10

80331 München

Protects tenants’ interests in tenancy, leasing and housing matters in Munich by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 45. | Mieterverein VIADRINA Frankfurt (Oder) und Umgebung e.V. |
| --- | --- |

45.

Tel. 0335/6 85 02 60

Fax 0335/6 85 02 58

Email: mieterverein.ffo@t-online.de

www.mieterverein-ffo.city-map.de

| Halbe Stadt 21 |
| --- |
| 15230 Frankfurt (Oder) |

Halbe Stadt 21

15230 Frankfurt (Oder)

Protects tenants’ interests in the Frankfurt (Oder) region by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 46. | Mieterverein zu Hamburg von 1890 r.V. |
| --- | --- |

46.

Tel. 040/8 79 79-0

Fax 040/8 79 79 110

Email: info@mieterverein-hamburg.de

www.mieterverein-hamburg.de

| Beim Strohhause 20 |
| --- |
| 20097 Hamburg |

Beim Strohhause 20

20097 Hamburg

Protects tenants’ interests in the Greater Hamburg region by providing information and advice; authorised to bring collective actions in the interests of tenants (see § 2 of the statute).

| 47. | PRO BAHN Regionalverband Oberbayern e.V. |
| --- | --- |

47.

Tel. 089/53 00 31

Fax 089/53 75 66

Email: info@bayern.pro-bahn.de

www.pro-bahn.de/oberbayern/

| Agnes-Bernauer-Platz 8 |
| --- |
| 80687 München |

Agnes-Bernauer-Platz 8

80687 München

Protects consumers’ interests by providing information and advice on public transport issues; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 48. | Pro Rauchfrei e.V. |
| --- | --- |

48.

Telefon: 0 89/43 98 75 73

Telefax: 03 21/21 02 12 62

Email: kontakt@pro-rauchfrei.de

www.pro-rauchfrei.de

| Leopoldstraße 104 |
| --- |
| 80802 München |

Leopoldstraße 104

80802 München

Defends the interests of Consumers through education; and

Advice related to the Consumption of tobacco products;

Conduct of representative actions in the Interest of consumers justified (see § 2 of the Statutes).

| 49. | Schutzgemeinschaft für Bankkunden e.V. |
| --- | --- |

49.

Telefon: 089 850 67 17

Telefax: 089 850 87 21

Email: sfb@slmail.de

www.sfbev.de

| Nimrodstraße 16 |
| --- |
| 82131 Gauting |

Nimrodstraße 16

82131 Gauting

Protects consumers’ interests by providing information and advice on financial services matters; authorised to bring collective actions in the interests of consumers (see §§ 3 and 4 of the statute).

| 50. | Anleger- und Verbraucherschutzbund e. V. |
| --- | --- |

50.

Telefon: 02641 - 8904484

Telefax: 0228 - 2497324

Email: kontakt@avsb.info

www.avsb.info

Theaterplatz 11

53177 Bonn

Informs and protects consumers interests, in particular, in the field of:

Financial services, (Investmenst, pensions and in all other financial services) (see § 2(1) of the statute).

| 51. | Verband Privater Bauherren e. V. |
| --- | --- |

51.

Telefon: 0 30/27 89 01-0

Telefax: 0 30/27 89 01-11

Email: info@vpb.de

www.vpb.de

| Chausseestraße 8 |
| --- |
| 10115 Berlin |

Chausseestraße 8

10115 Berlin

Protects the interests of Consumers through education; and Consultancy in the field of private construction; on the conduct of representative actions in the Interest of consumers justified (cf. § 2(1) of the Statutes)

| 52. | VerbraucherService Bayern im Katholischen Deutschen Frauenbund e.V. |
| --- | --- |

52.

Tel. 089/51 51 87 43

Fax 089/51 51 87 45

Email: info@verbraucherservice-bayern.de

www.verbraucherservice-bayern.de

| Dachauer Straße 5/IV |
| --- |
| 80335 München |

Dachauer Straße 5/IV

80335 München

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 1(2) und § 2 of the statute).

| 53. | Verbraucherzentrale Baden-Württemberg e.V. |
| --- | --- |

53.

Tel. 0711/66 91-10

Fax 0711/66 91 50

Email: info@verbraucherzentrale-bawue.de

www.verbraucherzentrale-bawue.de

| Paulinenstraße 47 |
| --- |
| 70178 Stuttgart |

Paulinenstraße 47

70178 Stuttgart

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 54. | Verbraucherzentrale Bayern e.V. |
| --- | --- |

54.

Tel. 089/5 39 87-0

Fax 089/53 75 53

Email: info@vzbayern.de

www.verbraucherzentrale-bayern.de

| Mozartstraße 9 |
| --- |
| 80336 München |

Mozartstraße 9

80336 München

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 55. | Verbraucherzentrale Berlin e.V. |
| --- | --- |

55.

Telefon: 0 30/21 48 50

Telefax: 0 30/21 96 42 42

Email:

mail@verbraucherzentrale-berlin.de

www.verbraucherzentrale-berlin.de

| Ordensmeisterstraße 15-16 |
| --- |
| 12099 Berlin |

Ordensmeisterstraße 15-16

12099 Berlin

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 56. | Verbraucherzentrale Brandenburg e.V. |
| --- | --- |

56.

Tel. 0331/2 98 71 0

Fax 0331/2 98 71 77

Email: info@vzb.de

www.vzb.de

| Babelsberger Straße 12 |
| --- |
| 14473 Potsdam |

Babelsberger Straße 12

14473 Potsdam

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 57. | Verbraucherzentrale Bremen e.V. |
| --- | --- |

57.

Tel. 0421/16 07 77

Fax 0421/1 60 77 80

Email: info@verbraucherzentrale-bremen.de

www.verbraucherzentrale-bremen.de

| Altenweg 4 |
| --- |
| 28195 Bremen |

Altenweg 4

28195 Bremen

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 3(2) of the statute).

| 58. | Verbraucherzentrale Bundesverband e.V. (VZBV) |
| --- | --- |

58.

Telefon: 0 30/2 58 00-0

Telefax: 0 30/2 58 00-218

Email: info@vzbv.de

www.vzbv.de

| Rudi-Dutschke-Straße 17 |
| --- |
| 10969 Berlin |

Rudi-Dutschke-Straße 17

10969 Berlin

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 59. | Verbraucherzentrale des Saarlandes e.V. |
| --- | --- |

59.

Tel. 0681/500 89-0

Fax 0681/500 8922

Email: vz-saar@vz-saar.de

www.vz-saar.de

| Trierer Straße 22 |
| --- |
| 66111 Saarbrücken |

Trierer Straße 22

66111 Saarbrücken

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 60. | Verbraucherzentrale Hamburg e.V. |
| --- | --- |

60.

Tel. 040/24 83 20

Fax 040/24 83 22 90

Email: info@vzhh.de

www.vzhh.de

| Kirchenallee 22 |
| --- |
| 20099 Hamburg |

Kirchenallee 22

20099 Hamburg

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 61. | Verbraucherzentrale Hessen e.V. |
| --- | --- |

61.

Tel.: 0 69/97 20 10 900

Fax 069/97 20 10 40

Email: vzh@verbraucher.de

www.verbraucher.de

| Große Friedberger Straße 13-17 |
| --- |
| 60313 Frankfurt am Main |

Große Friedberger Straße 13-17

60313 Frankfurt am Main

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 62. | Verbraucherzentrale Mecklenburg-Vorpommern e.V. |
| --- | --- |

62.

Tel. 0381/208 70-50

Fax 0381/208 70-30

Email: info@nvzmv.de

www.nvzmv.de

| Strandstraße 98 |
| --- |
| 18055 Rostock |

Strandstraße 98

18055 Rostock

Protects consumers’ interests in Mecklenburg-Western Pomerania by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 63. | Verbraucherzentrale Niedersachsen e.V. |
| --- | --- |

63.

Tel. 0511/9 11 96-0

Fax 0511/9 11 96 10

Email: info@vzniedersachsen.de

www.verbraucherzentrale-niedersachsen.de

| Herrenstraße 14 |
| --- |
| 30159 Hannover |

Herrenstraße 14

30159 Hannover

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 64. | Verbraucherzentrale Nordrhein-Westfalen e.V. |
| --- | --- |

64.

Tel. 0211/38 09-0

Fax 0211/38 09-172

Email: internet@vz-nrw.de

www.vz-nrw.de

| Mintropstraße 27 |
| --- |
| 40215 Düsseldorf |

Mintropstraße 27

40215 Düsseldorf

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interest of consumers (see 2.1 and 2.2 of the statute).

| 65. | Verbraucherzentrale Rheinland-Pfalz e.V. |
| --- | --- |

65.

Tel. 06131/2 84 80

Fax 06131/28 48 66

Email: info@vz-rlp.de

www.verbraucherzentrale-rlp.de

| Seppel-Glückert-Passage 10 |
| --- |
| 55116 Mainz |

Seppel-Glückert-Passage 10

55116 Mainz

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 66. | Verbraucherzentrale Sachsen e.V. |
| --- | --- |

66.

Tel. 0341/69 62 90

Fax 0341/68 92 826

Email: vzs@vzs.de

www.verbraucherzentrale-sachsen.de

| Katharinenstraße 17 |
| --- |
| 04109 Leipzig |

Katharinenstraße 17

04109 Leipzig

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 67. | Verbraucherzentrale Sachsen-Anhalt e.V. |
| --- | --- |

67.

Tel. 0345/2 98 03 29

Fax 0345/2 98 03 26

Email: vzsa@vzsa.de

www.vzsa.de

| Steinbockgasse 1 |
| --- |
| 06108 Halle |

Steinbockgasse 1

06108 Halle

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 68. | Verbraucherzentrale Schleswig-Holstein e.V. |
| --- | --- |

68.

Tel. 0431/5 90 99-0

Fax 0431/5 90 99 77

Email: info@verbraucherzentrale-sh.de

www.verbraucherzentrale-sh.de

| Andreas-Gayk-Straße 15 |
| --- |
| 24103 Kiel |

Andreas-Gayk-Straße 15

24103 Kiel

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 69. | Verbraucherzentrale Thüringen e.V. |
| --- | --- |

69.

Tel. 0361/5 55 14-0

Fax 0361/5 55 14 40

Email: info@vzth.de

www.vzth.de

| Eugen-Richter-Straße 45 |
| --- |
| 99085 Erfurt |

Eugen-Richter-Straße 45

99085 Erfurt

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (see § 2 of the statute).

| 70. | Mieterbund Regensburg e. V |
| --- | --- |

70.

Telefon: 0941 5 57 54

Telefax: 0941 59 99 867

Email: info@mieterbundregensburg.de

www.mieterbund-regensburg.de

| Am Römling 7 |
| --- |
| 93047 Regensburg |

Am Römling 7

93047 Regensburg

Protect the interests of Consumers through education; and

Consultancy services in rental, housing and Leasing matters (cf. § 2) Point 1 of the Statutes)

ESTONIA

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Tarbijakaitseamet |

Name of the entity

Contact details

Purpose

1.

| Kiriku 4, |
| --- |
| EE-15071 Tallinn |

Kiriku 4,

EE-15071 Tallinn

Tel: (372-6) 20 17 00

Fax: (372-6) 20 17 01

Email: info@consumer.ee

Veebiaadress: www.consumer.ee

Supervision of general consumer protection in connection with the marketing of goods and the provision of services, and supervision of consumer contracts in connection with package travel guarantees.

| 2. | Ravimiamet |
| --- | --- |

2.

| Ravila 19, |
| --- |
| EE-50411 Tartu |

Ravila 19,

EE-50411 Tartu

Tel: (372 7) 37 41 40

Fax: (372-7) 37 41 42

Email: sam@sam.ee

Veebiaadress: www.sam.ee

Supervision in connection with the marketing and advertising of medicines

IRELAND

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | National Consumer Agency |

Name of the entity

Contact details

Purpose

1.

| 4 Harcourt Road |
| --- |
| Dublin 2 |
| Ireland |

4 Harcourt Road

Dublin 2

Ireland

Tel. (353-1) 402 55 00

Fax (353-1) 402 55 01

Email: odca@entemp.ie

Internet: www.odca.ie

Independent statutory officer responsible for providing consumers with advice and information, regulating credit intermediaries, licensing pawnbrokers and enforcing a wide range of consumer protection legislation.

GREECE

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Νέο Ινστιτούτο Καταναλωτών (NEO INKA)

  Consumers' association — New consumers' institute (NEO INKA) |

Name of the entity

Contact details

Purpose

1.

Consumers' association — New consumers' institute (NEO INKA)

| Καλυψούς 105 / Kalipsous 105 |
| --- |
| GR-176 71 Καλλιθέα / Kallithea |

Καλυψούς 105 / Kalipsous 105

GR-176 71 Καλλιθέα / Kallithea

Tel.: (30) 21 09 57 78 77

Fax: (30) 21 09 53 34 71

Email: inka@inka.org.gr

Internet: www.inka.org.gr

Protects consumers’ rights and interests.

| 2. | Κέντρο Προστασίας Καταναλωτών (ΚΕΠΚΑ)

  Consumers' protection centre of Thessaloniki (KEPKA) |
| --- | --- |

2.

Consumers' protection centre of Thessaloniki (KEPKA)

| Τσιμισκή / Tsimiski 54, |
| --- |
| GR-546 23 Θεσσαλονίκη / Thessaloniki |

Τσιμισκή / Tsimiski 54,

GR-546 23 Θεσσαλονίκη / Thessaloniki

Email: consumers@kepka.org

Internet: www.kepka.org

Tel: (30) 23 10 26 94 49

Fax: (30) 23 1024 22 11

Protects consumers’ rights and interests.

| 3. | Ένωση Καταναλωτών – Ποιότητα Ζωής (ΕΚΠΟΙΖΩ)

  Consumers' association ‘the quality of life’ (EKPIZO) |
| --- | --- |

3.

Consumers' association ‘the quality of life’ (EKPIZO)

| Βαλτετσίου / Valtetsiou 43-45, |
| --- |
| GR-106 81 Αθήνα / Athens |

Βαλτετσίου / Valtetsiou 43-45,

GR-106 81 Αθήνα / Athens

Email: ekpizo@ath.fothenet.gr

Internet: www.ekpizo.gr

Tel: (30) 21 03 30 44 44

Fax: (30) 21 03 30 05 91

Protects consumers’ rights and interests.

| 4. | Ελληνική Καταναλωτική Οργάνωση (EKATO)

  Greek consumers' organisation (EKATO) |
| --- | --- |

4.

Greek consumers' organisation (EKATO)

| Δημοκρίτου / Dimokritou 10, |
| --- |
| GR-54 352, Θεσσαλονίκη / Thessaloniki |

Δημοκρίτου / Dimokritou 10,

GR-54 352, Θεσσαλονίκη / Thessaloniki

Email: info@ekato.org & ekato@ekato.org

Internet: www.ekato.org

Tel: (30) 23 10 22 64 26 94 93 21

Fax: (30) 23 10 90 85 19,

(30) 23 10 22 64 26

Protects consumers’ rights and interests.

| 5. | Ινστιτούτο καταναλωτών (INKA) Ιωαννίνων

  Consumers' institute (INKA) of Ioannina |
| --- | --- |

5.

Consumers' institute (INKA) of Ioannina

| Θ.Πασχίδη / Th. Paskidi 52, |
| --- |
| GR-45 445 Ιωάννινα / Ιoannina |

Θ.Πασχίδη / Th. Paskidi 52,

GR-45 445 Ιωάννινα / Ιoannina

Email: ioannina@inka.gr

Tel: (30) 26 51 06 51 78

Fax: (30) 26 51 06 51 78

Protects consumers’ rights and interests.

| 6. | Ένωση για τα δικαιώματα των πολιτών

  Citizens' rights organisation |
| --- | --- |

6.

Citizens' rights organisation

| Λυκαβηττού / Likavipou 18, |
| --- |
| GR-106 73 Αθήνα / Athens |

Λυκαβηττού / Likavipou 18,

GR-106 73 Αθήνα / Athens

Tel: (30) 21 03 60 04 10

Fax: (30) 21 03 60 04 11

Protects consumers’ rights and interests.

| 7. | Ινστιτούτο Καταναλωτών (INKA) Μακεδονίας

  Consumers' institute (INKA) of Macedonia |
| --- | --- |

7.

Consumers' institute (INKA) of Macedonia

| Μοναστηρίου / Μonastiriou 17, |
| --- |
| GR-54627 Θεσσαλονίκη / Thessaloniki |

Μοναστηρίου / Μonastiriou 17,

GR-54627 Θεσσαλονίκη / Thessaloniki

Email: Macedonia@inka.gr

Internet: www.inkamak.eisodos.com

Tel: (30) 23 10 53 52 63 (11 72 1)

Fax: (30) 23 10 51 74 92

Protects consumers’ rights and interests.

| 8. | Ινστιτούτο Καταναλωτών (INKA) Κέρκυρας

  Consumers' institute (INKA) of Corfu |
| --- | --- |

8.

Consumers' institute (INKA) of Corfu

| Ακαδημίας / Akadimias 3, |
| --- |
| GR-49 100 Κέρκυρα / Kerkira |

Ακαδημίας / Akadimias 3,

GR-49 100 Κέρκυρα / Kerkira

Tel: (30) 26 61 04 58 26

Fax: (30) 26 61 03 62 50

Protects consumers’ rights and interests.

| 9. | Ένωση Καταναλωτών Αιτωλοακαρνανίας

  Consumer Association of Aitoloakarnania |
| --- | --- |

9.

Consumer Association of Aitoloakarnania

| Σ.Τσικνιά / S. Tsiknia 48 (πρώην Τσαλδάρη / formerly Tsaldari), |
| --- |
| GR-30100 Αγρίνιο/ Agrinio |

Σ.Τσικνιά / S. Tsiknia 48 (πρώην Τσαλδάρη / formerly Tsaldari),

GR-30100 Αγρίνιο/ Agrinio

Email: INKA-AIT@OTENET.GR

Tel: (30) 26 41 02 44 44

Fax: (30) 26 41 02 13 44

Protects consumers’ rights and interests.

| 10. | Ένωση Καταναλωτών Βόλου και Θεσσαλίας

  Consumer Association of Volos & Thessaly |
| --- | --- |

10.

Consumer Association of Volos & Thessaly

| Αγίου Νικολάου / Agiou Nikolaou 104, |
| --- |
| GR-38221, Βόλος / Volos |

Αγίου Νικολάου / Agiou Nikolaou 104,

GR-38221, Βόλος / Volos

Tel: (30) 24 21 04 56 15

Fax: (30) 24 21 07 13 31

Protects consumers’ rights and interests.

| 11. | Ένωση Καταναλωτών Ελλάδας

  Consumer Association of Greece |
| --- | --- |

11.

Consumer Association of Greece

| Γούναρη / Gounari 4-6, |
| --- |
| GR-185 31, Πειραιάς / Peiraias |

Γούναρη / Gounari 4-6,

GR-185 31, Πειραιάς / Peiraias

Tel: (30) 210 4111080

Fax: (30) 210- 4111080

Protects consumer’s rights and interests.

| 12. | Ένωση Πολιτών

  Citizens’ association |
| --- | --- |

12.

Citizens’ association

| Αλκυόνης / Alkionis 9, |
| --- |
| GR-175 61 Π. Φάληρο / P. Faliro |

Αλκυόνης / Alkionis 9,

GR-175 61 Π. Φάληρο / P. Faliro

Tel: (30) 21 09 82 91 52

Fax: (30) 21 09 82 50 96

Protects consumer’s rights and interests.

| 13. | Εμπορικό και Βιομηχανικό Επιμελητήριο Αθηνών

  Athens Chamber Of Commerce And Industry |
| --- | --- |

13.

Athens Chamber Of Commerce And Industry

| Ακαδημίας / Akademias str 7, |
| --- |
| GR-10671 Αθήνα / Athens |

Ακαδημίας / Akademias str 7,

GR-10671 Αθήνα / Athens

Tel: (30) 21 03 60 48 15-9, 36 02 411-9

Fax: (30) 21 03 61 64 64

Διεύθ. ηλεκ. ταχ.: info@acci.gr

Email: info@acci.gr

Internet: www.acci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’.

| 14. | Βιοτεχνικό Επιμελητήριο της Αθήνας

  Athens Chamber Of Handicrafts |
| --- | --- |

14.

Athens Chamber Of Handicrafts

| Ακαδημίας / Akademias 18, |
| --- |
| GR-10671 Αθήνα / Athens 10671 ATHENS-GR |

Ακαδημίας / Akademias 18,

GR-10671 Αθήνα / Athens 10671 ATHENS-GR

Tel: (30) 210 3680700

Fax: (30) 210 3614726

Email: info@acsmi.gr

Internet: www.acsmi.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’.

| 15. | Επαγγελματικό Επιμελητήριο Αθηνών

  Athens Chamber Of Tradesmen |
| --- | --- |

15.

Athens Chamber Of Tradesmen

| Πανεπιστημίου / Panepistsimiou 44, |
| --- |
| GR-10679 Αθήνα / Athens |

Πανεπιστημίου / Panepistsimiou 44,

GR-10679 Αθήνα / Athens

Tel: (30) 21 03 60 16-5, 36 33 08 0 (President’s office)

Fax: (30) 21 03 61 97 35

Email: eea@eea.gr

Internet: www.eea.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’.

| 16. | Εμπορικό και Βιομηχανικό Επιμελητήριο Θεσσαλονίκης

  Thessaloniki Chamber Of Commerce And Industry |
| --- | --- |

16.

Thessaloniki Chamber Of Commerce And Industry

| Τσιμισκή / Tsimiski 29, |
| --- |
| GR-54624 Θεσσαλονίκη / Thessaloniki |

Τσιμισκή / Tsimiski 29,

GR-54624 Θεσσαλονίκη / Thessaloniki

Tel: (30) 23 10 37 01 00,

37 01 10

Fax: (30) 23 10 37 01 14 – 37 01 66

Email: root@ebeth.gr

Internet: www.ebeth.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’.

| 17. | Βιοτεχνικό Επιμελητήριο Θεσσαλονίκης

  Thessaloniki Chamber Of Handicrafts |
| --- | --- |

17.

Thessaloniki Chamber Of Handicrafts

| Αριστοτέλους / Aristotelous 27, |
| --- |
| GR-54624 Θεσσαλονίκη / Thessaloniki |

Αριστοτέλους / Aristotelous 27,

GR-54624 Θεσσαλονίκη / Thessaloniki

Tel: (30) 23 10 24 16 68,

24 16 89

Fax: (30) 23 10 23 26 67

Email: info@veth.gr

Internet: www.veth.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’.

| 18. | Επαγγελματικό Επιμελητήριο Θεσσαλονίκης

  Thessaloniki Chamber Of Tradesmen |
| --- | --- |

18.

Thessaloniki Chamber Of Tradesmen

| Αριστοτέλους / Aristotelous 27, |
| --- |
| GR-54624 Θεσσαλονίκη / Thessaloniki |

Αριστοτέλους / Aristotelous 27,

GR-54624 Θεσσαλονίκη / Thessaloniki

Tel: (30) 23 10 27 52 55,

27 13 40,

27 14 88 (President’s office),

22 00 50

Fax: (30) 23 10 2716 49,

25 72 83

Email: epepthe@otenet.gr

Internet: www.uhcci.gr/epimelitiria/EETH.html

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 19. | Εμπορικό και Βιομηχανικό Επιμελητήριο Πειραιά

  Piraeus Chamber Of Commerce And Industry |
| --- | --- |

19.

Piraeus Chamber Of Commerce And Industry

| Λουδοβίκου / Loudovikou 1, Πλ. Οδησσού / Odissos Square, |
| --- |
| GR-18531 Πειραιάς / Piraeus |

Λουδοβίκου / Loudovikou 1, Πλ. Οδησσού / Odissos Square,

GR-18531 Πειραιάς / Piraeus

Tel: (30) 21 04 17 72 41 - 5

Fax: (30) 21 04 17 86 80

Email: evepgr1@acci.gr

Internet: www.uhcci.gr/epimelitiria/EBEP.html

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 20. | Βιοτεχνικό Επιμελητήριο Πειραιά

  Piraeus Chamber Of Handicrafts |
| --- | --- |

20.

Piraeus Chamber Of Handicrafts

| Καραΐσκου / Karaiskou 111, |
| --- |
| GR-18532 Πειραιάς / Piraeus |

Καραΐσκου / Karaiskou 111,

GR-18532 Πειραιάς / Piraeus

Tel: (30) 21 04 11 04 43,

4 12 12 98,

4 17 47 65

Fax: (30 )21 04 17 94 95,

4 17 41 52

Email: info@bep.gr

Internet: www.bep.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 21. | Επαγγελματικό Επιμελητήριο Πειραιά

  Piraeus Chamber Of Tradesmen |
| --- | --- |

21.

Piraeus Chamber Of Tradesmen

| Αγίου Κωνσταντίνου / Agiou Konstantinou 3, |
| --- |
| GR-18531 Πειραιάς /Piraeus |

Αγίου Κωνσταντίνου / Agiou Konstantinou 3,

GR-18531 Πειραιάς /Piraeus

Tel: (30) 21 04 12 15 03,

4 12 69 17

Fax: (30) 21 04 12 27 90

Email: eepir@otenet.gr

Internet: www.eep.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 22. | Εμπορικό και Βιομηχανικό Επιμελητήριο Ροδόπης

  Chamber Of Industry And Commerce Of Rodopi Prefecture |
| --- | --- |

22.

Chamber Of Industry And Commerce Of Rodopi Prefecture

| Βασ. Γεωργίου / Vassileios Georgiou 2β, |
| --- |
| GR-69100 Κομοτηνή / Komotini |

Βασ. Γεωργίου / Vassileios Georgiou 2β,

GR-69100 Κομοτηνή / Komotini

Tel: (30) 25 31 02 28 31,

3 68 31

Fax: (30) 25 31 02 67 14

Email: ccirodop@otenet.gr; info@rodopicci.gr

Internet: www.rodoppicci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 23. | Επαγγελματικό και Βιοτεχνικό Επιμελητήριο Ροδόπης

  Chamber Of Tradesmen And Handicrafts Of Rodopi Prefecture |
| --- | --- |

23.

Chamber Of Tradesmen And Handicrafts Of Rodopi Prefecture

| Καβείρων / Kaveiron 12, |
| --- |
| GR-69100 Κομοτηνή / Komotini |

Καβείρων / Kaveiron 12,

GR-69100 Κομοτηνή / Komotini

Tel: (30) 25 31 02 25 47,

3 40 06,

8 14 70 - 9

Fax: (30) 25 31 02 58 66

Email: info@everodopi.gr

Internet: www.everodopi.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 24. | Επιμελητήριο Αιτωλοακαρνανίας

  Chamber Of Aitoloakarnania Prefecture |
| --- | --- |

24.

Chamber Of Aitoloakarnania Prefecture

| Παπαστράτου / Papastratou 53 και Σμύρνης / & Smirnis, |
| --- |
| GR-30100 Αγρίνιο / Agrinio |

Παπαστράτου / Papastratou 53 και Σμύρνης / & Smirnis,

GR-30100 Αγρίνιο / Agrinio

Tel: (30) 26 41 02 25 25,

572 62

Fax: (30) 26 41 02 25 90

Email: contact@epimetol.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 25. | Επιμελητήριο Αργολίδας

  Chamber Of Argolida Prefecture |
| --- | --- |

25.

Chamber Of Argolida Prefecture

| Κορίνθου / Korinthou 23, |
| --- |
| GR-21200 Άργος / Argos |

Κορίνθου / Korinthou 23,

GR-21200 Άργος / Argos

Tel: (30) 27 51 06 72 16,

630 23,

669 68

Fax: (30) 275 10 24 595

Email: ebear@otenet.gr

Internet: www.arcci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 26. | Επιμελητήριο Αρκαδίας

  Chamber Of Arcadia Prefecture |
| --- | --- |

26.

Chamber Of Arcadia Prefecture

| 25ης Μαρτίου και Πανός / Panos & Martiou 21, |
| --- |
| 22100 Τρίπολη / Tripoli |

25ης Μαρτίου και Πανός / Panos & Martiou 21,

22100 Τρίπολη / Tripoli

Tel: (30) 27 10 22 71 41,

22 71 42,

23 71 23

Fax: (30) 27 10 23 37 38

Email: info@arcadianet.gr

Internet: www.arcadianet.gr www.ikenet.gr, www.eic.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 27. | Επιμελητήριο Άρτας

  Chamber Of Arta Prefecture |
| --- | --- |

27.

Chamber Of Arta Prefecture

| Μ. Γραικού και Φλέμινγκ / Graikou & Flemig, |
| --- |
| GR-47100 Άρτα / Arta |

Μ. Γραικού και Φλέμινγκ / Graikou & Flemig,

GR-47100 Άρτα / Arta

Tel: (30) 26 81 02 87 28,

7 86 54

Fax: (30) 26 81 07 86 54

Email: epimarta@otenet.gr

Internet: www.arta.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 28. | Επιμελητήριο Αχαΐας

  Chamber Of Ahaia Prefecture |
| --- | --- |

28.

Chamber Of Ahaia Prefecture

| Μιχαλακοπούλου / Mihalakopoulou 58, |
| --- |
| GR-26221 Πάτρα / Patra |

Μιχαλακοπούλου / Mihalakopoulou 58,

GR-26221 Πάτρα / Patra

Tel: (30) 2610 27 77 79,

27 76 79,

27 80 56

Fax: (30) 26 10 27 65 19

Email: ea@e-a.gr

Internet: www.e-a.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 29. | Επιμελητήριο Βοιωτίας

  Chamber Of Viotia Prefecture |
| --- | --- |

29.

Chamber Of Viotia Prefecture

| Λ.Κουτσοπετάλου / L.Koutsopetalou 1, |
| --- |
| GR-32100 Λειβαδιά / Livadia |

Λ.Κουτσοπετάλου / L.Koutsopetalou 1,

GR-32100 Λειβαδιά / Livadia

Tel: (30) 22 61 02 82 81,

2 76 64

Fax: (30) 22 61 02 13 47

Email: info@viotiachamber.gr

Internet: www.viotiachamber.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 30. | Επιμελητήριο Γρεβενών

  Chamber Of Grevena Prefecture |
| --- | --- |

30.

Chamber Of Grevena Prefecture

| Εμμανουήλ Παππά / Emmanouil Papa 7, |
| --- |
| GR- 51100 Γρεβενά / Grevena |

Εμμανουήλ Παππά / Emmanouil Papa 7,

GR- 51100 Γρεβενά / Grevena

Tel: (30) 24 62 08 55 01 (-3),

8 55 04,

8 55 05

Fax: (30) 24 62 08 03 10

8 03 33

Email: ebegreve@grevenanet.gr

Internet: www.grevena.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 31. | Επιμελητήριο Δράμας

  Chamber Of Drama Prefecture |
| --- | --- |

31.

Chamber Of Drama Prefecture

| Λαμπριανίδου / Labrianidiou 40, |
| --- |
| GR-66100 Δράμα / Drama |

Λαμπριανίδου / Labrianidiou 40,

GR-66100 Δράμα / Drama

Tel: (30) 25 21 02 27 50,

2 49 95

Fax: (30) 25 10 25 835

Email: ccidrama@dramanet.gr

Internet: www.ccidrama.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 32. | Επιμελητήριο Δωδεκανήσων

  Chamber Of Dodekanissa Prefecture |
| --- | --- |

32.

Chamber Of Dodekanissa Prefecture

| Γρηγορίου Λαμπράκη / Grigoriou Labraki 8, |
| --- |
| GR-85100 Ρόδος / Rodos Island |

Γρηγορίου Λαμπράκη / Grigoriou Labraki 8,

GR-85100 Ρόδος / Rodos Island

Tel: (30) 22 41 04 42 00, Κάλυμνος: 22 43 05 15 17,

Κως: 22 42 02 61 79,

Κάρπαθος: 22 45 02 24 83

Fax: (30) 22 41 04 42 40

Email: info@ebed.gr

Internet: www.ebed.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 33. | Επιμελητήριο Έβρου

  Chamber Of Evros Prefecture |
| --- | --- |

33.

Chamber Of Evros Prefecture

| Οδός Εμπορίου / Eboriou, 1ος όροφος / 1st floor, |
| --- |
| GR- 68100 Αλεξανδρούπολη / Alexandroupoli |

Οδός Εμπορίου / Eboriou, 1ος όροφος / 1st floor,

GR- 68100 Αλεξανδρούπολη / Alexandroupoli

Tel: (30) 25 51 02 62 23,

2 65 37

Fax: (30) 25 51 02 32 53

Email: epimevro@otenet.gr

Internet: www.chamberofevros.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 34. | Επιμελητήριο Εύβοιας

  Chamber Of Evia Prefecture |
| --- | --- |

34.

Chamber Of Evia Prefecture

| Ελ.Βενιζέλου / El. Venizelou 12, |
| --- |
| GR-34100 Χαλκίδα / Chalkida |

Ελ.Βενιζέλου / El. Venizelou 12,

GR-34100 Χαλκίδα / Chalkida

Tel: (30) 22 21 08 64 52

Fax: (30) 22 21 08 09 18

Email: epimevia@hol.gr

Internet: www.eviachamber.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 35. | Επιμελητήριο Ευρυτανίας

  Chamber Of Evritania Prefecture |
| --- | --- |

35.

Chamber Of Evritania Prefecture

| Νικολάου Τσιαμπούλα / Nikolaou Tsiaboula 5, |
| --- |
| GR-36100 Καρπενήσι / Karpenissi |

Νικολάου Τσιαμπούλα / Nikolaou Tsiaboula 5,

GR-36100 Καρπενήσι / Karpenissi

Tel: (30) 22 37 08 00 36,

2 36 28

Fax: (30) 22 37 08 04 40

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 36. | Επιμελητήριο Ζακύνθου

  Chamber Of Zakynthos Prefecture |
| --- | --- |

36.

Chamber Of Zakynthos Prefecture

| Λομβάρδου / Lombardou 20, |
| --- |
| GR-29100 Ζάκυνθος / Zakynthos |

Λομβάρδου / Lombardou 20,

GR-29100 Ζάκυνθος / Zakynthos

Tel: (30) 26 95 04 19 40 (-1),

20090 -1 -2

Fax: (30) 26 95 02 31 35

Email: zantecci@otenet.gr

Internet: www.zantecci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 37. | Επιμελητήριο Ηλείας

  Chamber Of Ilia Prefecture |
| --- | --- |

37.

Chamber Of Ilia Prefecture

| 28ης Οκτωβρίου και Πλ. Ηρώων / 28th of October str & Iroon Square, |
| --- |
| GR-27100 Πύργος / Pyrgos |

28ης Οκτωβρίου και Πλ. Ηρώων / 28th of October str & Iroon Square,

GR-27100 Πύργος / Pyrgos

Tel: (30) 26 21 03 41 54,

3 22 25,

3 68 95

Fax: (30) 26 21 03 17 91

Email: ilich-gr@otenet.gr

Internet: www.helia.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 38. | Επιμελητήριο Ημαθίας

  Chamber Of Imathia Prefecture |
| --- | --- |

38.

Chamber Of Imathia Prefecture

| Κεντρικής / Kentrikis 3, |
| --- |
| GR-59100 Βέροια / Veria |

Κεντρικής / Kentrikis 3,

GR-59100 Βέροια / Veria

Tel: (30) 23 31 02 54 70,

2 97 74,

2 47 34

Fax: (30) 23 31 02 53 30

Email: chamimat@otenet.gr

Internet: www.imathiachamber.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 39. | Επιμελητήριο Ηρακλείου

  Chamber Of Irakleion Prefecture |
| --- | --- |

39.

Chamber Of Irakleion Prefecture

| Κορωναίου / Koroneou 9, |
| --- |
| GR-71202 Ηράκλειο / Irakleio |

Κορωναίου / Koroneou 9,

GR-71202 Ηράκλειο / Irakleio

Tel: (30) 28 10 24 70 00

Fax: (30) 28 10 22 29 14

Email: root@ebeh.gr

kapetanaki@ebeh.gr,

Internet: www.ebeh.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 40. | Επιμελητήριο Θεσπρωτίας

  Chamber Of Thesprotia Prefecture |
| --- | --- |

40.

Chamber Of Thesprotia Prefecture

| Κυρα-Βασιλικής / Kyra Vassilikis 13, (1ος όροφος / 1st floor), |
| --- |
| GR-46100 Ηγουμενίτσα / Igoumenitsa |

Κυρα-Βασιλικής / Kyra Vassilikis 13, (1ος όροφος / 1st floor),

GR-46100 Ηγουμενίτσα / Igoumenitsa

Tel: (30) 26 65 02 94 80 (-88)

Fax: (30) 26 65 02 94 89

Email: pezo@otenet.gr

Internet: www.uhcci.gr/epimelitiria/THESPROTIA.html

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 41. | Επιμελητήριο Ιωαννίνων

  Chamber Of Ioannina Prefecture |
| --- | --- |

41.

Chamber Of Ioannina Prefecture

| Τρικούπη και Οπλαρχηγού Πουτέτση / Trikoupi & Oplarhigou Poutesi 14, |
| --- |
| GR-45332 Ιωάννινα / Ioannina |

Τρικούπη και Οπλαρχηγού Πουτέτση / Trikoupi & Oplarhigou Poutesi 14,

GR-45332 Ιωάννινα / Ioannina

Tel: (30) 26 51 0 2 62 73 (President’s office), 223 89

24 7 09 ,

765 89 (EU Info Center)

Fax: (30) 26 51 0 251 79

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 42. | Επιμελητήριο Καβάλας

  Chamber Of Kavala Prefecture |
| --- | --- |

42.

Chamber Of Kavala Prefecture

| Ομονοίας / Omonias 50Α, |
| --- |
| GR-65302 Καβάλα / Kavala |

Ομονοίας / Omonias 50Α,

GR-65302 Καβάλα / Kavala

Tel: (30) 25 10 22 33 25,

22 33 28,

22 22 57,

22 22 12

Fax: (30) 25 10 83 59 46

Email: eic157@otenet.gr

Internet: www.chamberofkavala.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 43. | Επιμελητήριο Καρδίτσας

  Chamber Of Karditsa Prefecture |
| --- | --- |

43.

Chamber Of Karditsa Prefecture

| Ηρώων Πολυτεχνείου / Iroon Polytehneiou 3, |
| --- |
| GR-43100 Καρδίτσα / Karditsa |

Ηρώων Πολυτεχνείου / Iroon Polytehneiou 3,

GR-43100 Καρδίτσα / Karditsa

Tel: (30) 24 41 02 23 34,

2 23 01

Fax: (30) 24 41 02 22 38

Email: karditsaacci@cld.gr

Internet: www.karditsaacci@cld.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 44. | Επιμελητήριο Καστοριάς

  Chamber Of Kastoria Prefecture |
| --- | --- |

44.

Chamber Of Kastoria Prefecture

| Μητροπόλεως / Mitropoleos 60, |
| --- |
| GR-52100 Καστοριά / Kastoria |

Μητροπόλεως / Mitropoleos 60,

GR-52100 Καστοριά / Kastoria

Tel: (30) 24 67 02 69 26,

2 89 81 (President’s office),

2 95 28

Fax: (30) 24 67 02 24 42

Email: kastcham@otenet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 45. | Επιμελητήριο Κέρκυρας

  Chamber Of Corfu Prefecture |
| --- | --- |

45.

Chamber Of Corfu Prefecture

| Αριστοτέλους / Aristotelous 2 |
| --- |
| Τ.Θ. / PO Box 426, |
| GR-49100 Κέρκυρα / Corfu |

Αριστοτέλους / Aristotelous 2

Τ.Θ. / PO Box 426,

GR-49100 Κέρκυρα / Corfu

Tel: (30) 26 61 03 98 13,

3 98 14,

3 19 98

Fax: (30) 26 61 04 00 88

Email: corfucci@otenet.gr

Internet: www.cci-kerkyra.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 46. | Επιμελητήριο Κεφαλονιάς και Ιθάκης

  Chamber Of Kefalinia & Ithaki Islands |
| --- | --- |

46.

Chamber Of Kefalinia & Ithaki Islands

| Λ.Βεργωτή / L. Vergoti 131, |
| --- |
| GR-28100 Αργοστόλι / Argostoli |

Λ.Βεργωτή / L. Vergoti 131,

GR-28100 Αργοστόλι / Argostoli

Tel: (30) 26 71 02 22 53,

2 49 59

Fax: (30) 26 71 02 61 90

Email: chamberk@otenet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 47. | Επιμελητήριο Κιλκίς

  Chamber Of Kilkis Prefecture |
| --- | --- |

47.

Chamber Of Kilkis Prefecture

| Γ.Καπετά / G.Kapeta 11, |
| --- |
| Τ.Θ. / PO Box 40, |
| GR-61100 Κιλκίς / Kilkis |

Γ.Καπετά / G.Kapeta 11,

Τ.Θ. / PO Box 40,

GR-61100 Κιλκίς / Kilkis

Tel: (30) 23 41 02 45 80,

2 45 81,

2 09 23

Fax: (30) 23 41 02 09 24,

2 09 26

Email: ebekilk@otenet.gr

Internet: www.gbi.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 48. | Επιμελητήριο Κοζάνης

  Chamber Of Kozani Prefecture |
| --- | --- |

48.

Chamber Of Kozani Prefecture

| Ι.Φαρμάκη / I.Farmaki 2, |
| --- |
| GR-50100 Κοζάνη / Kozani |

Ι.Φαρμάκη / I.Farmaki 2,

GR-50100 Κοζάνη / Kozani

Tel: (30) 24 61 03 46 69,

4 16 93

Fax: (30) 26 83 92 45 68

Email: Chambers@otenet.gr

Internet: www.kozani.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 49. | Επιμελητήριο Κορίνθου

  Chamber Of Korinth Prefecture |
| --- | --- |

49.

Chamber Of Korinth Prefecture

| Ερμού / Ermou 2, |
| --- |
| GR-20100 Κόρινθος / Korinth |

Ερμού / Ermou 2,

GR-20100 Κόρινθος / Korinth

Tel: (30) 27 41 02 44 64,

8 59 86,

2 64 04,

2 64 03

Fax: (30) 27 41 0 2 11 73

Email: info@korinthcc.gr

Internet: www.korinthcc.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 50. | Επιμελητήριο Κυκλάδων

  Chamber Of Cyclades Islands |
| --- | --- |

50.

Chamber Of Cyclades Islands

| Αγ.Νικολάου 6 / Ag.Nikolaou, |
| --- |
| GR-84100 Ερμούπολη - Σύρος / Ermoupolis-Syros |

Αγ.Νικολάου 6 / Ag.Nikolaou,

GR-84100 Ερμούπολη - Σύρος / Ermoupolis-Syros

Tel: (30) 22 81 08 23 46,

8 02 46,

8 74 03

Fax: (30) 22 81 08 65 55

Email: info@cycladescc.gr

Internet: www.cycladescc.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 51. | Επιμελητήριο Λακωνίας

  Chamber Of Lakonia Prefecture |
| --- | --- |

51.

Chamber Of Lakonia Prefecture

| Ξανθάκη / Xanthaki 3, |
| --- |
| GR-23200 Γύθειο / Gythio |

Ξανθάκη / Xanthaki 3,

GR-23200 Γύθειο / Gythio

Tel: (30) 27 33 02 22 79,

2 38 04

Fax: (30) 27 33 02 20 08

Email: gytheioc@otenet.gr

Internet: www.lcci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 52. | Επιμελητήριο Λάρισας

  Chamber Of Larissa Prefecture |
| --- | --- |

52.

Chamber Of Larissa Prefecture

| Παπακυριαζή / Papakyriazi 44, |
| --- |
| GR-41222 Λάρισσα / Larissa |

Παπακυριαζή / Papakyriazi 44,

GR-41222 Λάρισσα / Larissa

Tel: (30) 24 10 53 64 53,

25 53 88 (President’s office), 25 47 38,

53 64 52,

53 24 47,

53 69 00

Fax: (30) 24 10 25 75 22

Email: info@Larissa-chamber.gr

Internet: www.Larissa-chamber.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 53. | Επιμελητήριο Λασηθίου

  Chamber Of Lassithi Prefecture |
| --- | --- |

53.

Chamber Of Lassithi Prefecture

| Ι.Κουμουνδούρου / I.Koumoundourou 17, |
| --- |
| GR-72100 Άγιος Νικόλαος - Κρήτη / Agios Nikolaos - Creta |

Ι.Κουμουνδούρου / I.Koumoundourou 17,

GR-72100 Άγιος Νικόλαος - Κρήτη / Agios Nikolaos - Creta

Tel: (30) 28 41 02 22 31,

2 71 40,

2 71 50,

2 83 01

Fax: (30) 28 41 02 38 31

Email: info@epimlas.gr

Internet: www.epimlas.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 54. | Επιμελητήριο Λέσβου

  Chamber Of Lesvos Island Prefecture |
| --- | --- |

54.

Chamber Of Lesvos Island Prefecture

| Πλ.Κουντουριώτη / Kountourioti 71, |
| --- |
| GR-81100 Μυτιλήνη / Mytilini |

Πλ.Κουντουριώτη / Kountourioti 71,

GR-81100 Μυτιλήνη / Mytilini

Tel: (30) 22 51 02 84 31,

2 85 64,

2 92 17,

2 99 32 (President’s office)

Fax: (30) 2 32 75

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 55. | Επιμελητήριο Λευκάδας

  Chamber Of Lefkada Island Prefecture |
| --- | --- |

55.

Chamber Of Lefkada Island Prefecture

| Δ.Μακρή / D.Makri 5, |
| --- |
| GR-31100 Λευκάδα / Lefkada |

Δ.Μακρή / D.Makri 5,

GR-31100 Λευκάδα / Lefkada

Tel: (30) 26 45 02 23 81

Fax: (30) 26 45 02 23 81

Email: ebelef@otenet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 56. | Επιμελητήριο Μαγνησίας

  Chamber Of Magnesia Prefecture |
| --- | --- |

56.

Chamber Of Magnesia Prefecture

| Δημητριάδος / Dimitriados 176, |
| --- |
| GR-38221 Βόλος / Volos |

Δημητριάδος / Dimitriados 176,

GR-38221 Βόλος / Volos

Tel: (30) 24 21 02 37 66,

2 32 71

Fax: (30) 24 21 03 12 11

Email: info@c-magnesia.gr

Internet: www.c-magnesia.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 57. | Επιμελητήριο Μεσσηνίας

  Chamber Of Messinia Prefecture |
| --- | --- |

57.

Chamber Of Messinia Prefecture

| Πλ. 23ης Μαρτίου / 23rd Martiou Square, |
| --- |
| GR-24100 Καλαμάτα / Kalamata |

Πλ. 23ης Μαρτίου / 23rd Martiou Square,

GR-24100 Καλαμάτα / Kalamata

Tel: (30) 27 21 06 22 00

Fax: (30) 27 21 06 22 29,

8 27 41

Email: info@kalamata.chambernet.gr

Internet: www.kalamata.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 58. | Επιμελητήριο Ξάνθης

  Chamber Of Xanthi Prefecture |
| --- | --- |

58.

Chamber Of Xanthi Prefecture

| Βασ.Κωνσταντίνου / Vass. Konstantinou 1, |
| --- |
| GR-67100 Ξάνθη / Xanthi |

Βασ.Κωνσταντίνου / Vass. Konstantinou 1,

GR-67100 Ξάνθη / Xanthi

Tel: (30) 25 41 02 51 05,

2 25 33

Fax: (30) 25 41 02 59 87

Email: ebex@otenet.gr

Internet: www.ebex.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 59. | Επιμελητήριο Πέλλας

  Chamber Of Pella Prefecture |
| --- | --- |

59.

Chamber Of Pella Prefecture

| 25ης Μαρτίου / 25th Martiou 13, |
| --- |
| GR-58200 Έδεσσα / Edessa |

25ης Μαρτίου / 25th Martiou 13,

GR-58200 Έδεσσα / Edessa

Tel: (30) 23 81 02 65 55 - 6,

2 67 35

Fax: (30) 23 81 02 90 29

Email: champella@pel.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 60. | Επιμελητήριο Πιερίας

  Chamber Of Pieria Prefecture |
| --- | --- |

60.

Chamber Of Pieria Prefecture

| 28ης Οκτωβρίου / 28th of October 9, |
| --- |
| GR-60100 Κατερίνη / Katerini |

28ης Οκτωβρίου / 28th of October 9,

GR-60100 Κατερίνη / Katerini

Tel: (30) 23 51 02 32 11,

2 43 11

Fax: ++30) 23 51 02 51 24

Email: champier@otenet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 61. | Επιμελητήριο Πρέβεζας

  Chamber Of Preveza Prefecture |
| --- | --- |

61.

Chamber Of Preveza Prefecture

| Δοδώνης / Dodonis 47, |
| --- |
| GR- 48100 Πρέβεζα / Preveza |

Δοδώνης / Dodonis 47,

GR- 48100 Πρέβεζα / Preveza

Tel: (30) 26 82 02 94 14

Fax: (30) 26 82 02 92 83

Email: info@preveza.chambernet.gr

Internet: www.preveza.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 62. | Επιμελητήριο Ρεθύμνου

  Chamber Of Rethymnon Prefecture |
| --- | --- |

62.

Chamber Of Rethymnon Prefecture

| Εμ.Πορτάλιου / Em. Portaliou 23, |
| --- |
| GR-74100 Ρέθυμνο / Rethymnon |

Εμ.Πορτάλιου / Em. Portaliou 23,

GR-74100 Ρέθυμνο / Rethymnon

Tel: (30) 28 31 02 22 14

Fax: (30) 28 31 05 50 86

Email: eber@otenet.gr

Internet: www.eber.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 63. | Επιμελητήριο Σάμου

  Chamber Of Samos Island Prefecture |
| --- | --- |

63.

Chamber Of Samos Island Prefecture

| Κουντουριώτη / Kountourioti 19, |
| --- |
| GR-83100 Σάμος / Samos |

Κουντουριώτη / Kountourioti 19,

GR-83100 Σάμος / Samos

Tel: (30) 22 73 08 79 70,

8 79 80

Fax: (30) 22 73 02 27 84

Email: samcci@otenet.gr

Internet: www.samoscci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 64. | Επιμελητήριο Σερρών

  Chamber Of Serres Prefecture |
| --- | --- |

64.

Chamber Of Serres Prefecture

| Π.Κωστοπούλου / Kostopoulou 2, |
| --- |
| GR-62122 Σέρρες / Serres |

Π.Κωστοπούλου / Kostopoulou 2,

GR-62122 Σέρρες / Serres

Tel: (30) 23 21 09 97 20,

9 97 19 (γραφείο προέδρου)

Fax: (30) 23 21 09 9740

Email: eves@otenet.gr

Internet: www.eves.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 65. | Επιμελητήριο Τρικάλων

  Chamber Of Trikala Prefecture |
| --- | --- |

65.

Chamber Of Trikala Prefecture

| Βενιζέλου / Venizelou 1, |
| --- |
| GR-42100 Τρίκαλα / Trikala |

Βενιζέλου / Venizelou 1,

GR-42100 Τρίκαλα / Trikala

Tel: (30) 24 31 02 74 93,

2 49 89,

7 47 20

Fax: (30) 24 31 03 89 45

Email: info@trikala.chambernet.gr

Internet: www.trikala.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 66. | Επιμελητήριο Φθιώτιδας

  Chamber Of Fthiotida Prefecture |
| --- | --- |

66.

Chamber Of Fthiotida Prefecture

| Όθωνος / Othonos 3, |
| --- |
| GR-35100 Λαμία / Lamia |

Όθωνος / Othonos 3,

GR-35100 Λαμία / Lamia

Tel: (30) 22 31 02 21 12,

2 13 95

Fax: (30) 22 31 03 09 85

Email: info@fthiotidoscc.gr

Internet: www.fthiotidoscc.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Aarticle 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 67. | Επιμελητήριο Φλώρινας

  Chamber Of Florina Prefecture |
| --- | --- |

67.

Chamber Of Florina Prefecture

| Μεγαρόβου / Megarovou 15, |
| --- |
| GR-53100 Φλώρινα / Florina |

Μεγαρόβου / Megarovou 15,

GR-53100 Φλώρινα / Florina

Tel: (30) 23 85 02 23 34,

2 24 66

Fax: (30) 23 85 02 80 20

Email: eveflorinas@acn.gr

http: Δικτυακός τόπος: www.ebef.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Aarticle 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 68. | Επιμελητήριο Φωκίδας

  Chamber Of Fokida Prefecture |
| --- | --- |

68.

Chamber Of Fokida Prefecture

| Γιδογιάννου / Gidogiannou 7, |
| --- |
| GR-33100 Άμφισσα / Amfissa |

Γιδογιάννου / Gidogiannou 7,

GR-33100 Άμφισσα / Amfissa

Tel: (30) 22 65 02 86 97,

2 36 51

Fax: (30) 22 65 02 21 85

Email: epim-fo@hol.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Aarticle 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 69. | Επιμελητήριο Χαλκιδικής

  Chamber Of Chalkidiki Prefecture |
| --- | --- |

69.

Chamber Of Chalkidiki Prefecture

| Πολυτεχνείου /Polytehniou 58, |
| --- |
| GR-63100 Πολύγυρος / Polygyros |

Πολυτεχνείου /Polytehniou 58,

GR-63100 Πολύγυρος / Polygyros

Tel: (30) 23 71 02 42 00,

2 43 00

Fax: (30) 23 71 02 13 55

Email: info@epichal.gr

Internet: www.epichal.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Aarticle 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 70. | Επιμελητήριο Χανίων

  Chamber Of Chania Prefecture |
| --- | --- |

70.

Chamber Of Chania Prefecture

| Ελ.Βενιζέλου / Elef.Venizelou 4, |
| --- |
| GR-73110 Χανιά-Κρήτη / Chania-Creta |

Ελ.Βενιζέλου / Elef.Venizelou 4,

GR-73110 Χανιά-Κρήτη / Chania-Creta

Tel: (30) 28 21 05 23 29, 45 34 9, 40 62 4 (President’s office)

Fax: (30) 28 21 02 83 07

Email: epimel@chania-cci.gr

Internet: www.chania-cci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

| 71. | Επιμελητήριο Χίου

  Chamber Of Chios Island Prefecture |
| --- | --- |

71.

Chamber Of Chios Island Prefecture

| Φιλίππου Αργέντη / Filipou Argenti 8, |
| --- |
| GR-82100 Χίος / Chios |

Φιλίππου Αργέντη / Filipou Argenti 8,

GR-82100 Χίος / Chios

Tel: (30) 22 71 04 43 30 - 1

Fax: (30) 22 71 04 43 32

Email: epimeliti@otenet.gr

Website: chios.proodos.gr/chamber

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

SPAIN

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Instituto Nacional del Consumo |

Name of the entity

Contact details

Purpose

1.

| C/Príncipe de Vergara, 54 |
| --- |
| E-28006 Madrid |

C/Príncipe de Vergara, 54

E-28006 Madrid

Tel. (34) 91.822.44.00

Fax (34) 91.435.94.12

directora@consumo-inc.es

Central government body which, pursuant to Article 51 of the Constitution and the consolidated text of the General Law for the Protection of Consumers and Users, promotes and fosters consumers’ and users’ rights

| 2. | Dirección General de Consumo de la Junta de Andalucía |
| --- | --- |

2.

| Plaza Nueva, 4 |
| --- |
| E-41071 Sevilla |

Plaza Nueva, 4

E-41071 Sevilla

Tel. (34) 95 504 14 78.

Fax : (34) 95 504 14 49

Dg.consumo.cgob@juntadeandalucia.es

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

| 3. | Dirección General de Consumo del Gobierno de Aragón |
| --- | --- |

3.

| Via Universitas, 36, 6e Planta |
| --- |
| E-50071 Zaragoza |

Via Universitas, 36, 6e Planta

E-50071 Zaragoza

Tel. (34) 976 71 56 12.

Fax (34) 976 71 56 09

consumo@aragon.es

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

| 4. | Agencia de Sanidad Ambiental y Consumo del Principado de Asturias |
| --- | --- |

4.

| Ciriaco Miguel Vigil, 9 |
| --- |
| Edificio Buenavista |
| E-33006 Oviedo |

Ciriaco Miguel Vigil, 9

Edificio Buenavista

E-33006 Oviedo

Tel. (34) 98 510 83 02

Fax (34) 98 510 83 10

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

| 5. | Dirección General de Consumo / Direcció General de Consum –Govern de les Illes Balears |
| --- | --- |

5.

| Paseo del Borne, 17- 1° |
| --- |
| E-07012 Palma de Mallorca |

Paseo del Borne, 17- 1°

E-07012 Palma de Mallorca

Tel ; (34) 971 17 95 22

Fax (34) 971 17 62 52

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

| 6. | Dirección General de Consumo del Gobierno de Canarias |
| --- | --- |

6.

| León y Castillo, 200 |
| --- |
| Ed. Servicios Múltiples III, planta 1 |
| E-35071 Las Palmas de Gran Canaria |

León y Castillo, 200

Ed. Servicios Múltiples III, planta 1

E-35071 Las Palmas de Gran Canaria

Tel. (34) 928 89 93 21

Fax (34) 928 89 98 68

ecobgam@gobiernodecanarias.org

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

| 7. | Dirección General de Comercio y Consumo del Gobierno de Cantabria |
| --- | --- |

7.

| Hernán Cortes, 9 |
| --- |
| E-39003 Santander |

Hernán Cortes, 9

E-39003 Santander

Tel. (34) 942 20 79 36

Fax : (34) 942 20 75 28

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

| 8. | Instituto de Consumo de la Junta de Comunidades de Castilla-La Mancha |
| --- | --- |

8.

| Berna, 1-1° planta |
| --- |
| Edificio Iberdrola |
| E-45071 Toledo |

Berna, 1-1° planta

Edificio Iberdrola

E-45071 Toledo

Tel. (34) 925 28 45 29

Fax (34) 925 22 62 06

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

| 9. | Agencia de Protección Civil y Consumo de la Junta de Castilla y León |
| --- | --- |

9.

| Garcia Morato, 24 |
| --- |
| E-47007 Valladolid |

Garcia Morato, 24

E-47007 Valladolid

Tel (34) 983 41 88 15

Fax (34) 983 41 00 78

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

| 10. | Agencia Catalana del Consumo / Agència Catalana del Consum – Generalitat de Catalunya |
| --- | --- |

10.

| Carrer Pamplona 113 |
| --- |
| 08018 Barcelona |

Carrer Pamplona 113

08018 Barcelona

Tel. +34 935516666

Fax +34 935516599

www.consum.cat/

consum@gencat.cat

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

| 11. | Dirección General de Consumo de la Junta de Extremadura |
| --- | --- |

11.

| C/Atarazanas, 8 |
| --- |
| E-06800 Merida (Badajoz) |

C/Atarazanas, 8

E-06800 Merida (Badajoz)

Tel (34) 924 00 47 01

924 00 47 00

Fax (34) 924 00 47 02

Dg.consumo@prs.juntaex.es

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

| 12. | Instituto Gallego de Consumo / Instituto Galego de Consumo – Xunta de Galicia |
| --- | --- |

12.

| Gonzalo Torrente Balllester |
| --- |
| 1-3-5-bajo |
| E-15707 Santiago de Compostela (A Coruña) |

Gonzalo Torrente Balllester

1-3-5-bajo

E-15707 Santiago de Compostela (A Coruña)

Tel (34) 981 54 53 86

981 54 53 97

981 54 45 12

Fax (34) 981 54 45 98-99

Xerencia.igc@xunta.es

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

| 13. | Dirección General de Consumo de la Comunidad de Madrid |
| --- | --- |

13.

| C/ Ventura Rodríguez, 7 -4° planta |
| --- |
| E-28008 Madrid |

C/ Ventura Rodríguez, 7 -4° planta

E-28008 Madrid

Tel. (34) 91 580 32 13

Fax (34) 91 580 33 39

Dg.consumo@madrid.org.

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

| 14. | Dirección General de Atención al Ciudadano, Drogodepencias y Consumo de la Región de Murcia |
| --- | --- |

14.

| Ronda de Levante, 11- 4° Planta |
| --- |
| E-30071 Murcia |

Ronda de Levante, 11- 4° Planta

E-30071 Murcia

Tel (34) 968 39 58 31

Fax (34) 968 22 12 17

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

| 15. | Dirección General de Familia, Infancia y Consumo del Gobierno de Navarra |
| --- | --- |

15.

| C/González Tablas s/n |
| --- |
| E-31002 Pamplona |

C/González Tablas s/n

E-31002 Pamplona

Tel (34) 848 42 62 21

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

| 16. | Dirección General de Salud Pública y Consumo del Gobierno de la Rioja |
| --- | --- |

16.

| C/Gran Via, 18 |
| --- |
| E-26071 Logroño |

C/Gran Via, 18

E-26071 Logroño

Tel (34) 941 272 420

Fax (34) 941 272 418

Dg.salud@larioha.org

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

| 17. | Dirección General de Comercio y Consumo / Direcció General de Comerç i Consum de la Generalitat Valenciana |
| --- | --- |

17.

| C/Colón, 32 |
| --- |
| E-46004 Valencia |

C/Colón, 32

E-46004 Valencia

Tel (34) 96 386 96 04

Fax (34) 96 386 96 00

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

| 18. | Dirección de Consumo y Seguridad Industrial – Gobierno Vasco / Kontsumo eta Industria Segurtasuneko Zuzendaritza – Eusko Jaurlaritza |
| --- | --- |

18.

| C/Donostia San Sebastián, 1 |
| --- |
| E-01010 Vitoria (Gasteiz) |

C/Donostia San Sebastián, 1

E-01010 Vitoria (Gasteiz)

Tel (34) 945 01 99 23

Fax (34) 945 01 99 31

945 01 99 47

consumo@ej-gv.es

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

| 19. | AUC

  Asociacíon de Usuarios de la Comunicación |
| --- | --- |

19.

Asociacíon de Usuarios de la Comunicación

| Cavanilles, 29, 2° D |
| --- |
| E-28007 Madrid |

Cavanilles, 29, 2° D

E-28007 Madrid

Tel. (34) 91 501 67 73.

Fax (34) 91 501 87 66

auc@auc.es

Consumers’ and users’ organisation specialising in commercial communications. Also provides information and training for consumers and users and represents them in the various consumer participation bodies

| 20. | ASGECO

  Asociación General de Consumidores |
| --- | --- |

20.

Asociación General de Consumidores

| Plaza Navafría, 3-Bajos |
| --- |
| E-28027 Madrid |

Plaza Navafría, 3-Bajos

E-28027 Madrid

Tel. (34) 91 405 36 98

91 405 36 11

Fax (34) 91 405 39 97

asgeco@asgeco.org

Consumers’ and users’ organisation of a general nature. Provides information and training for consumers and users and represents them in the various consumer participation bodies

| 21. | CEACCU

  Confederación Española de Organizaciones de Amas de Casa, Consumidores y Usuarios |
| --- | --- |

21.

Confederación Española de Organizaciones de Amas de Casa, Consumidores y Usuarios

| C/San Bernardo, 97-99 |
| --- |
| Edif. Colomina, Oficina F |
| E-28015 Madrid |

C/San Bernardo, 97-99

Edif. Colomina, Oficina F

E-28015 Madrid

Tel. (34) 91 447 04 81

Fax (34) 91 594 51 24

ceaccu@ceaccu.org

Consumers’ and users’ organisation of a general nature. Provides information and training for consumers and users and represents them in the various consumer participation bodies

| 22. | CECU

  Confederación de Consumidores y Usuarios |
| --- | --- |

22.

Confederación de Consumidores y Usuarios

| /Mayor, 45 2° Planta |
| --- |
| E-2813 Madrid |

/Mayor, 45 2° Planta

E-2813 Madrid

Tel (34) 91 364 13 84

Fax (34) 91 366 90 00

cecu@cecu.es

Consumers’ and users’ organisation of a general nature. Provides information and training for consumers and users and represents them in the various consumer participation bodies

| 23. | FUCI

  Federación de Usuarios-Consumidores Independientes |
| --- | --- |

23.

Federación de Usuarios-Consumidores Independientes

| C/Joaquín Costa, 61 Bajo Drcha. |
| --- |
| E-28002 Madrid |

C/Joaquín Costa, 61 Bajo Drcha.

E-28002 Madrid

Tel. (34) 91 564 01 18.

Fax (34) 91 562 83 55

fuciest@hotmail.com

Consumers’ and users’ organisation of a general nature. Provides information and training for consumers and users and represents them in the various consumer participation bodies

| 24. | HISPACOOP

  Confederación Española de Cooperativas de Consumidores y Usuarios |
| --- | --- |

24.

Confederación Española de Cooperativas de Consumidores y Usuarios

| C/Vallehermosa, 15, 1° |
| --- |
| E-28015 Madrid |

C/Vallehermosa, 15, 1°

E-28015 Madrid

Tel (34) 91 593 09 35

Fax (34) 91 593 18 14

hispacoop@hispacoop.es

Consumers’ and users’ organisation of a general nature. Provides information and training for consumers and users and represents them in the various consumer participation bodies

| 25. | OCU

  Organización de Consumidores y Usuarios |
| --- | --- |

25.

Organización de Consumidores y Usuarios

| C/Albarracín, 21 |
| --- |
| E-28037 Madrid |

C/Albarracín, 21

E-28037 Madrid

Tel. (34) 913 000 045

Fax (34) 917 543 870

ocu@ocu.org

Consumers’ and users’ organisation of a general nature. Provides information and training for consumers and users and represents them in the various consumer participation bodies

| 26. | UNAE

  Federación Unión Nacional de Consumidores y Amas de Hogar de España |
| --- | --- |

26.

Federación Unión Nacional de Consumidores y Amas de Hogar de España

| C/Villanueva, 8 – 3° |
| --- |
| E-28001 Madrid |

C/Villanueva, 8 – 3°

E-28001 Madrid

Tel. (34) 91 575 72 19.

Fax (34) 91 575 13 09

informacion@federacionunae.com

Consumers’ and users’ organisation of a general nature. Provides information and training for consumers and users and represents them in the various consumer participation bodies

| 27. | ADICAE

  Asociación de Usuarios de Bancos, Cajas y Seguros |
| --- | --- |

27.

Asociación de Usuarios de Bancos, Cajas y Seguros

| C/Gavín, 12 local |
| --- |
| E-50001 Zaragoza |

C/Gavín, 12 local

E-50001 Zaragoza

Tel. (34) 976 39 00 60.

Fax (34) 976 39 01 99

Aicar.adicae@adicae.net

Consumers’ and users’ organisation specialising in financial services. Provides information and training for consumers and users and represents them in the various consumer participation bodies

| 28. | U.C.E.

  Unión de Consumidores de España |
| --- | --- |

28.

Unión de Consumidores de España

| /O’donnel 32, 5°d |
| --- |
| E-28009 Madrid |

/O’donnel 32, 5°d

E-28009 Madrid

Tel (34) 91 434 20 85

Fax (34) 91 557 09 96

Uce_consumidores@ono.com

Consumers’ and users’ organisation of a general nature. Provides information and training for consumers and users and represents them in the various consumer participation bodies

FRANCE

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Association de défense, d’éducation et d’information du consommateur (ADEIC) |

Name of the entity

Contact details

Purpose

1.

| 3, rue de la Rochefoucauld |
| --- |
| F-75009 Paris |

3, rue de la Rochefoucauld

F-75009 Paris

Tel. (33) 144 53 73 93

Fax (33) 144 53 73 94

Email: adeicnat@adeic.asso.fr

Internet: http://www.adeic.asso.fr

President: Patrick Mercier

General Secretary: Christian Huard

Protection of consumers’ economic interests

| 2. | Association Force - Ouvrière Consommateur (AFOC) |
| --- | --- |

2.

| 141, avenue du Maine |
| --- |
| F-75014 Paris |

141, avenue du Maine

F-75014 Paris

Tel. (33) 140 52 85 85

Fax (33) 140 52 85 86

Email: afoc@wanadoo.fr

Website: perso.wanadoo.fr/afoc

President: Jean-Claude Mailly

General Secretary: Raphaël Manzano

Protection of consumers’ economic interests

| 3. | Association Léo Lagrange pour la défense des consommateurs (ALLDC) |
| --- | --- |

3.

| 153, avenue Jean-Lolive |
| --- |
| F-93315 Pantin-Le-Pré-Saint-Gervais Cedex |

153, avenue Jean-Lolive

F-93315 Pantin-Le-Pré-Saint-Gervais Cedex

Tel. (33) 148 10 65 65

Fax (33) 148 10 65 71

Email: leo.lagrange.consom@wanadoo.fr

Internet: www.leolagrange-conso.org

President: Marc Lagae

General Secretary: Yves Blein

Protection of consumers’ economic interests

| 4. | Association Etudes et Consommation (ASSECO-CFDT) |
| --- | --- |

4.

| 4, boulevard de la Villette |
| --- |
| F-75955 Paris Cedex 19 |

4, boulevard de la Villette

F-75955 Paris Cedex 19

Tel. (33) 142 03 81 14

Fax (33) 153 72 85 56

Email: asseco@cfdt.fr

Internet: www.cfdt.fr/asseco

President: Yvonne Delemotte

General Secretary: René Machabert

Protection of consumers’ economic interests

| 5. | Confédération Générale du Logement (CGL) |
| --- | --- |

5.

| 6/8, Villa Gagliardini |
| --- |
| F-75020 Paris |

6/8, Villa Gagliardini

F-75020 Paris

Tel. (33) 140 31 90 22

Fax (33) 140 31 92 74

Email: CGL.Nat@wanadoo.fr

President: Henry de Gaulle

General Secretary: Pierre Perio

Protection of consumers’ economic interests

| 6. | Confédération de la Consommation du Logement et du cadre de vie (CLCV) |
| --- | --- |

6.

| 17 rue Monsieur |
| --- |
| F-75007 Paris |

17 rue Monsieur

F-75007 Paris

Tel. (33) 156 54 32 10

Fax (33) 143 20 72 02

Email: clcv@clcv.org

Internet: www.clcv.org

President: Reine-Claude Mader

General Secretary: M.Alain Chosson

Protection of consumers’ economic interests

| 7. | Conseil national des Associations Familiales Laïques (CNAFAL) |
| --- | --- |

7.

| 108, avenue Ledru-Rollin |
| --- |
| F-75011 Paris |

108, avenue Ledru-Rollin

F-75011 Paris

Tel. (33) 147 00 02 40

Fax (33) 147 00 01 86

Email: cnafal@wanadoo.fr

Internet: www.cnafal.com

President: Michèle Fournier-Bernard

General Secretary: Eric Comparat

Protection of consumers’ economic interests

| 8. | Confédération Nationale des Associations Familiales Catholiques (CNAFC) |
| --- | --- |

8.

| 28, place Saint-Georges |
| --- |
| F-75009 Paris |

28, place Saint-Georges

F-75009 Paris

Tel. (33) 148 78 81 61

Fax (33) 148 78 07 35

Email: cnafc-conso@afc.France.org

Internet: www.afcfrance.org

President: Paul de Viguerie

Directeur: Olivier Braillon

Protection of consumers’ economic interests

| 9. | Confédération Nationale du Logement (CNL) |
| --- | --- |

9.

| 8, rue Mériel |
| --- |
| F-93104 Montreuil Cedex |

8, rue Mériel

F-93104 Montreuil Cedex

Tel. (33) 148 57 04 64

Fax (33) 148 57 28 16

Email: cnl@lacnl.com

President: Jean-Pierre Giacomo

Administrateur: Philippe Denizot

Protection of consumers’ economic interests

| 10. | Confédération Syndicale des Familles (CSF) |
| --- | --- |

10.

| 53, rue Riquet |
| --- |
| F-75019 Paris |

53, rue Riquet

F-75019 Paris

Tel. (33) 144 89 86 80

Fax (33) 140 35 29 52

Email: csf@csfriquet.org

Internet: www.csfriquet.org

President: M.Christian Zytynski

General Secretary: François Édouard

Protection of consumers’ economic interests

| 11. | Familles de France (FF) |
| --- | --- |

11.

| 28, place Saint-Georges |
| --- |
| F-75009 Paris |

28, place Saint-Georges

F-75009 Paris

Tel. (33) 144 53 45 90

Fax (33) 145 96 07 88

Email: conso@familles-de-france.org

Website: , www.familles-de-france.org

President: Henri Joyeux

General Secretary: Olivier Degauquier

Protection of consumers’ economic interests

| 12. | Familles Rurales (FR) |
| --- | --- |

12.

| 7, cité d’Antin |
| --- |
| F-75009 Paris |

7, cité d’Antin

F-75009 Paris

Tel. (33) 144 91 88 88

Fax (33) 144 91 88 89

Email: famillesrurales@wanadoo.fr

Internet: www.famillesrurales.org

President: Thierry Damient

Directeur: Jean-Yves Martin

Protection of consumers’ economic interests

| 13. | Fédération nationale des Associations d’Usagers des transports (FNAUT) |
| --- | --- |

13.

| 32, rue Raymond-Losserand |
| --- |
| F-75014 Paris |

32, rue Raymond-Losserand

F-75014 Paris

Tel. (33) 143 35 02 83

Fax (33) 143 35 14 06

Email: fnaut@wanadoo.fr

Website: perso.wanadoo.fr/fnaut

President: Jean Sivardière

General Secretary: Simone Bigorgne

Protection of consumers’ economic interests

| 14. | Association pour l’Information et la Défense des Consommateurs Salariés de la CGT (INDECOSA-CGT) |
| --- | --- |

14.

| 263, rue de Paris |
| --- |
| F-93516 Montreuil Cedex |

263, rue de Paris

F-93516 Montreuil Cedex

Tel. (33) 148 18 84 26

Fax (33) 148 18 84 82

Email: indecosa@cgt.fr

Internet: www.cgt.fr/indecosa

President: Daniel Collet

General Secretary: Daniel Tournez

Protection of consumers’ economic interests

| 15. | Organisation Générale des Consommateurs (ORGECO) |
| --- | --- |

15.

| 16, avenue du Château |
| --- |
| F-94300 Vincennes |

16, avenue du Château

F-94300 Vincennes

Tel. (33) 101 49 57 93 00

Fax (33) 143 65 33 76

Email: orgeco@wanadoo.fr

Website: perso.wanadoo.fr/orgeco/

President: Yves Sirot

Sécrétaire Général: Sylvie Martin-Pernot

Protection of consumers’ economic interests

| 16. | Union fédérale des Consommateurs- Que Choisir (UFC-QUE CHOISIR) |
| --- | --- |

16.

| 11, rue Guénot |
| --- |
| F-75011 Paris |

11, rue Guénot

F-75011 Paris

Tel. (33) 143 48 55 48

Fax (33) 143 48 44 35

Email: mouvement@quechoisir.org

Internet: www.quechoisir.org

President: Alain Bazot

Directeur: Jean-Louis Redon

Protection of consumers’ economic interests

| 17. | Union Féminine Civique et Sociale (UFCS) |
| --- | --- |

17.

| 6, rue Béranger |
| --- |
| F-75003 Paris |

6, rue Béranger

F-75003 Paris

Tel. (33) 144 54 50 54

Fax (33) 144 54 50 66

Email: ufcsnational@wanadoo.fr

Internet: www.ufcs.org

President: Chantal Jannet

General Secretary: Elisabeth Leveque

Protection of consumers’ economic interests

| 18. | Union Nationale des Associations Familiales (UNAF) |
| --- | --- |

18.

| 28, place Saint-Georges |
| --- |
| F-75009 Paris |

28, place Saint-Georges

F-75009 Paris

Tel. (33) 149 95 36 00

Fax (33) 140 16 12 76

Email: nbrun@unaf.fr

Internet: www.unaf.fr

President: Hubert Brin

Directeur: Monique Sassier

Protection of consumers’ economic interests

| 19. | Direction générale de la concurrence, de la consommation et de la répression des fraudes (D.G.C.C.R.F.) |
| --- | --- |

19.

| 59, boulevard Vincent Auriol |
| --- |
| F-75703 Paris cedex 13 |

59, boulevard Vincent Auriol

F-75703 Paris cedex 13

Protection of consumer interests; enquiries; injunctions

ITALY

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | A.C.U. ASSOCIAZIONE CONSUMATORI UTENTI |

Name of the entity

Contact details

Purpose

1.

| Via Padre Luigi Monti, 20/C |
| --- |
| I-20162 Milano (MI) |

Via Padre Luigi Monti, 20/C

I-20162 Milano (MI)

tel. (39)02-661 54 11

fax (39)02-642 52 93

associazione@consumatoriutenti.it

www.consumatoriutenti.it; www.mangiosano.org

Seeks solely to achieve social solidarity by protecting the rights of consumers and users; prohibited from pursuing various activities; the main objective of the association is to secure benefits for consumers and users who are disadvantaged owing to their physical, mental, economic, social or family situation (Art. 3 of the Statutes).

| 2. | ADICONSUM

  ASSOCIAZIONE DIFESA CONSUMATORI E AMBIENTE |
| --- | --- |

2.

ASSOCIAZIONE DIFESA CONSUMATORI E AMBIENTE

| Via degli Ammiragli, 91 |
| --- |
| I-00161 Roma |

Via degli Ammiragli, 91

I-00161 Roma

tel. (39)06-441 70 21

fax (39)06-44 17 02 30

adiconsum@adiconsum.it

www.adiconsum.it

Seeks solely to protect the rights and interests of consumers and users including: rights relating to health, safety and quality of products and services; appropriate information and fair advertising; fairness, transparency and equality regarding contractual relations relating to goods and services; provision of public services in accordance with quality and efficiency standards; information on responsible, critical, appropriate and eco-friendly consumption as well as rational energy use; information on the use of money to prevent over- indebtedness and usury; assistance and support for those who fall victim to usury or need assistance (Art. 1 of the Statutes)

| 3. | ADOC - ASSOCIAZIONE DIFESA ORIENTAMENTO CONSUMATORI |
| --- | --- |

3.

| Via Lucullo, 6 |
| --- |
| I-00187 Roma |

Via Lucullo, 6

I-00187 Roma

tel. (39)06-4825849

fax (39)06-4819028

adoc@adoc.org

www.adoc.org

Pursues the statutory aim of protecting consumers and users by undertaking actions which guarantee rights and safeguard a higher standard of living (Art. 2 of the Statutes).

| 4. | ADUSBEF - ASSOCIAZIONE PER LA DIFESA DEGLI UTENTI DEI SERVIZI BANCARI, FINANZIARI, POSTALI, ED ASSICURATIVI |
| --- | --- |

4.

| Via Farini, 62 |
| --- |
| I-00185 Roma |

Via Farini, 62

I-00185 Roma

tel. (39)06-48 18 632

fax (39)06-48 18 633

info@adusbef.it

www.adusbef.it

Operates in Italy with the aim of helping, protecting, representing and defending users of banking and financial services and those involved with common investment funds or any other activity directly or indirectly related to credit services (Art. 1 of the Statutes).

| 5. | ALTROCONSUMO – ASSOCIAZIONE INDIPENDENTE DI CONSUMATORI |
| --- | --- |

5.

| Via Valassina, 22 |
| --- |
| 20159 Milano (MI) |

Via Valassina, 22

20159 Milano (MI)

tel. (39)02-668901

fax (39)02-66890288

pr@altroconsumo.it;press@altroconsumo.it

www.altroconsumo.it

Promotes and defends the interests of consumers and users of goods and services and undertakes any initiative liable to guarantee such interests, both individually and collectively (Art. 2 of the Statutes).

| 6. | ASSOUTENTI – ASSOCIAZIONE NAZIONALE DEGLI UTENTI DEI SERVIZI PUBBLICI |
| --- | --- |

6.

| Via Celimontana,38 |
| --- |
| I-00184 Roma (RM) |

Via Celimontana,38

I-00184 Roma (RM)

tel. (39)06-68 33 617

fax (39)06-68 67 434

info@assoutenti.it

www.assoutenti.it

Pursues the sole aim of protecting users and consumers by carrying out social solidarity activities and protecting civil rights (Art. 2 of the Statutes).

| 7. | C.T.C.U. – CENTRO TUTELA CONSUMATORI UTENTI – VERBRAUCHERZENTRALE SUDTIROL |
| --- | --- |

7.

| Via Dodiciville, 2 |
| --- |
| I-39100 Bolzano (BZ) |

Via Dodiciville, 2

I-39100 Bolzano (BZ)

tel. (39)0471-97 55 97

fax (39)0471-97 99 14

www.centroconsumatori.it; www.euroconsumatori.org; www.assicurarsibene.it

The union of associations and organisations of the Alto Adige operates solely in the field of consumer protection. It seeks to protect the interests of consumers and users, employing its own and consumers’ structures and autonomous departments which are separate from the other general activities (Art. 1 of the Statutes).

| 8. | CITTADINANZATTIVA - |
| --- | --- |

8.

| Via Flaminia, 53 |
| --- |
| I-00196 Roma |

Via Flaminia, 53

I-00196 Roma

tel. (39)06-36 71 81

fax (39)o6-36 71 83 33

procuratori@cittadinanzattiva.it

www.cittadinanzattiva.it

A public participation movement which seeks to protect human rights by promoting and practising social and political rights at national, European and international level. It seeks to eliminate waste and combat corruption and, working closely with the vast consumer movement, safeguard the rights of consumers and users and protect the environment, land, health as well as individual and collective security (Art. 1 of the Statutes).

| 9. | CODACONS–COORDINAMENTO DELLE ASSOCIAZIONI PER LA TUTELA DELL’AMBIENTE E LA DIFESA DEI DIRITTI DI UTENTI E CONSUMATORI |
| --- | --- |

9.

| Viale Mazzini, 73 |
| --- |
| I-00195 Roma |

Viale Mazzini, 73

I-00195 Roma

tel. (39)06-37 25 809

fax (39)06-37 01 709

codacons.info@tiscali.it

www.codacons.it

Pursues the sole aim of protecting, using its own legitimate means and in particular with recourse to legal instruments, the rights and interests of consumers and users, as well as immigrants and refugees, with regard to public organisations and private producers and providers of goods and services in order to eliminate the market distortions identified by the Commission for abuse and other offences against public administration (Art. 2 of the Statutes).

| 10. | CODICI – CENTRO PER I DIRITTI DEL CITTADINO |
| --- | --- |

10.

| Viale Guglielmo Marconi, 94 |
| --- |
| I-00146 Roma |

Viale Guglielmo Marconi, 94

I-00146 Roma

tel. (39)06-55 30 18 08

fax (39)06-55 30 70 81

codicin@codici.org

www.codici.org

Facilitates independent and democratic social training, without profit-making aims. The centre pursues the sole objective of carrying out any cultural, social, political and legal activities in order to promote, uphold and protect the rights and interests of consumers and users, and in particular those who are disadvantaged (Art. 3 of the Statutes).

| 11. | CONFCONSUMATORI _ CONFEDERAZIONE GENERALE DEI CONSUMATORI |
| --- | --- |

11.

| Via G. Mazzini, 43 |
| --- |
| I-43100 Parma (PR) |

Via G. Mazzini, 43

I-43100 Parma (PR)

tel. (39)052-12 30 134

fax (39)052-28 57 17

confcons@tin.it

www.confconsumatori.it

Seeks solely to protect consumers and users, without pursuing profit-making aims, and focuses on achieving social solidarity (Art. 2 of the Statutes).

| 12. | FEDERCONSUMATORI – FEDERAZIONE NAZIONALE DI CONSUMATORI E UTENTI |
| --- | --- |

12.

| Via Palestro, 11 |
| --- |
| I-00185 Roma |

Via Palestro, 11

I-00185 Roma

tel. (39)06-42 02 07 55

fax (39)06-47 42 48 09

federconsumatori@federconsumatori.it

www.federconsumatori.it

Supports, provides training and information and protects all consumers and users, in particular those who are economically and socially disadvantaged (Art. 2 of the Statutes).

| 13. | LA CASA DEL CONSUMATORE |
| --- | --- |

13.

| Via Bobbio, 6 |
| --- |
| I-20125 Milano (MI) |

Via Bobbio, 6

I-20125 Milano (MI)

tel. (39)02-28 38 92 82

fax (39)02-28 38 93 43

info@casadelconsumatore.it

www.casadelconsumatore.it

Operates exclusively at EU, national, regional and local level in order to provide information and promote, support, protect, represent and defend the individual and collective rights and interests of consumers of goods and users of services as well as the various interests of consumers and users in general (Art. 1 of the Statutes).

| 14. | LEGA CONSUMATORI |
| --- | --- |

14.

| Via delle Orchidee, 4/A |
| --- |
| I-20147 Milano (MI) |

Via delle Orchidee, 4/A

I-20147 Milano (MI)

tel. (39)02-48 30 36 59

fax (39)02-48 30 26 11

ufficiostampa@legaconsumatori.it

www.legaconsumatori.it

Seeks to promote, organise and enhance as effectively as possible the individual and collective resources of partners with regard to training, information and self-protection in order to identify and meet the needs of the community; promotes and coordinates the setting up of economic bodies based on self-management and the direct involvement of individuals in order to protect salary purchasing power and programmed and conscious consumption; seeks a new development model which takes into account new consumer means so as to determine and modify the forms of capitalist production, processing and marketing; protects the physical and moral well-being of citizens against production and service companies, including recourse to legal means; helps develop and support the ideals and values of the workers’ and tenant farmers’ movement, favouring forms of cooperation based on shared and mutual experience (Art. 3 of the Statutes).

| 15. | MOVIMENTO CONSUMATORI |
| --- | --- |

15.

| Via Piemonte, 39/A |
| --- |
| I-00187 Roma |

Via Piemonte, 39/A

I-00187 Roma

tel. (39)06-48 80 053

fax (39)06-48 20 227

info@movimentoconsumatori.it

www.movimentoconsumatori.it

Protects the rights and interests of consumers and users in general, as referred to in Art. 2 of the law of 30 July 1998 (No. 281), as well as those of savers; seeks to improve the quality of life of such persons; promotes the development of consumer culture and provides information and training on sustainable and environmentally compatible consumerism (Art. 2 of the Statutes).

| 16. | MOVIMENTO DIFESA DEL CITTADINO - onlus |
| --- | --- |

16.

| Via Quintino Sella, 41 |
| --- |
| I-00187 Roma |

Via Quintino Sella, 41

I-00187 Roma

tel. (39)06-86 39 92 08

fax (39)06-86 38 84 06

info@mdc.it

www.helpconsumatori.it

Autonomous and non-profit-making association operating in Italy which seeks solely to achieve solidarity and social promotion and protect the rights of citizens, consumers and users (Art. 1 of the Statutes).

| 17. | UNIONE NAZIONALE CONSUMATORI |
| --- | --- |

17.

| Via Duilio, 13 |
| --- |
| I-00192 Roma |

Via Duilio, 13

I-00192 Roma

tel. (39)06-32 69 531

fax (39)06-32 34 616

info@consumatori.it

www.consumatori.it

Pursues the statutory aims of representing and protecting indiscriminately the interests of all consumers, including users of public and private services, in particular those disadvantaged due to their weak negotiating position and the lack of information compared with professionals; defends, if required, legal rights against ordinary and administrative legal authorities and within international bodies and assists with regard to relations with suppliers of public and private goods and services (Art. 2 of the Statutes).

| 18. | ASSOCONSUM ONLUS. |
| --- | --- |

18.

| Via Lombardia, 30 |
| --- |
| 00187 Roma |

Via Lombardia, 30

00187 Roma

Tel. 06 42009318

Fax 06 42009322

Email: info@asso-consum.it

www.asso-consum.it

In the years immediately after it was founded, Asso-consum was mainly active in the parliamentary field: between 2002 and 2007, at least 600 parliamentary questions were prompted by its reports.

As it gradually recruited more staff, it acquired the additional capacity to provide assistance, guidance and training for consumers (both members and non-members) and also free legal advice in the following areas: credit and savings, contracts, telecommunications, transport, class actions, health, tourism, the environment, food and privacy.

Asso-Consum has recently been involved in initiatives of national significance: namely, the negotiations with Costa Crociere on compensation for the Concordia passengers, the presentation of the referendum on abolishing the reimbursement of political parties' election expenses and the class action against the Banca di Campania in respect of commission charged on highest debit balances.

CYPRUS

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Competition and Consumer Protection Service of the Ministry of Commerce, Industry and Tourism |

Name of the entity

Contact details

Purpose

1.

Tel.: (357) 22 86 71 53

Fax: (357) 22 37 51 20

Email: perm.sec@mcit.gov.cy

The aim of the service is to safeguard consumers’ health, safety and economic interests. The service is responsible for both the adoption of EU Directives and the application of harmonized legislation.

| 2. | Cypriot Consumers Association |
| --- | --- |

2.

Tel.: (357) 22 51 61 12/3/4

Fax: (357) 22 51 61 18

Email: cyconsas@spidernet.net and cca@spidernet.net

www.cyprusconsumers.org.cy

The aim of the association is to defend consumers’ rights as laid down by the United Nations and the EU and to educate consumers so that they are fully aware of their rights and obligations.

| 3. | Cyprus Consumers and Quality of Life |
| --- | --- |

3.

Tel.: (357) 22 31 31 11

(357) 22 46 30 03

Fax: (357) 22 46 30 77

Email: consumersunion@cytanet.com.cy

www.consumersunion.org.cy

The aim is to defend and to promote all consumers’ interests indiscriminately and to safeguard their rights to a comfortable and healthy life in a sustainable and developed environment.

LATVIA

| Name of the entity | Contact information | Purpose |
| --- | --- | --- |
| 1. | Patērētāju tiesību aizardzības centrs |

Name of the entity

Contact information

Purpose

1.

Tālr: (371) 73 38 026

Fakss: (371) 73 38 024

E-pasts: tpkc@apollo.lv

www.ptac.gov.lv

To implement the protection of consumer rights and interests.

LITHUANIA

| Name of the entity | Contact information | Purpose |
| --- | --- | --- |
| 1. | The State Consumer Rights Protection Authority-

  Valstybinė vartotojų teisių apsaugos tarnyba |

Name of the entity

Contact information

Purpose

1.

Valstybinė vartotojų teisių apsaugos tarnyba

| Vilniaus g. 25, |
| --- |
| LT-01119, Vilnius, Lietuva |

Vilniaus g. 25,

LT-01119, Vilnius, Lietuva

Tel.: (370) 52 62 67 51

Fax.: (370) 52 79 14 66

El. p. tarnyba@vvtat.lt

www.vvtat.lt

The National Service for the Protection of Consumer Rights is a government institute, responsible for conducting consumer protection policy and coordinating the activity of inspectorate institutions for product safety and the defence of consumer rights.

| 2. | The Alliance of Consumer Organisations |
| --- | --- |

2.

| Parko 3-7, |
| --- |
| 11203 Vilnius, Lietuva |

Parko 3-7,

11203 Vilnius, Lietuva

Tel: (370) 611 35509

info@lvoa.lt

www.lvoa.lt

| 1) | To protect the public interest of consumers; |
| --- | --- |

1)

To protect the public interest of consumers;

| 2) | To be the representative of the group in the group’s clain cases, without applying the requirement regarding the membership of the group members in the consumer association, when the claims expressed in the group claims arise from the consumer legal relations; |
| --- | --- |

2)

To be the representative of the group in the group’s clain cases, without applying the requirement regarding the membership of the group members in the consumer association, when the claims expressed in the group claims arise from the consumer legal relations;

| 3) | On the order of the consumer dispute resolution institution t perform the actions of the out-of-court settlement procedure of consumer disputes, except for the adoption of decisions on the substance of the dispute, decisions to refuse to hear a consumer dispute, suspend or terminate the consumer dispute. |
| --- | --- |

3)

On the order of the consumer dispute resolution institution t perform the actions of the out-of-court settlement procedure of consumer disputes, except for the adoption of decisions on the substance of the dispute, decisions to refuse to hear a consumer dispute, suspend or terminate the consumer dispute.

| 4) | To apply to the courts or other competent bodies of other Member States of the European Union for a decision ordering the seller or the service provider established in that Member State to terminate the violation of the public interest of Lithuanian consumers. |
| --- | --- |

4)

To apply to the courts or other competent bodies of other Member States of the European Union for a decision ordering the seller or the service provider established in that Member State to terminate the violation of the public interest of Lithuanian consumers.

| 3. | National Consumer Confederation |
| --- | --- |

3.

| Sausio 13 – osios 4-2, |
| --- |
| 04343 Vilnius, Lietuva |

Sausio 13 – osios 4-2,

04343 Vilnius, Lietuva

Tel: (370) 686 25661

konfederacija@vartotojai.eu

www.vartotojai.eu

| 1) | To protect the public interest of consumers; |
| --- | --- |

1)

To protect the public interest of consumers;

| 2) | To be the representative of the group in the group’s clain cases, without applying the requirement regarding the membership of the group members in the consumer association, when the claims expressed in the group claims arise from the consumer legal relations; |
| --- | --- |

2)

To be the representative of the group in the group’s clain cases, without applying the requirement regarding the membership of the group members in the consumer association, when the claims expressed in the group claims arise from the consumer legal relations;

| 3) | On the order of the consumer dispute resolution institution t perform the actions of the out-of-court settlement procedure of consumer disputes, except for the adoption of decisions on the substance of the dispute, decisions to refuse to hear a consumer dispute, suspend or terminate the consumer dispute. |
| --- | --- |

3)

On the order of the consumer dispute resolution institution t perform the actions of the out-of-court settlement procedure of consumer disputes, except for the adoption of decisions on the substance of the dispute, decisions to refuse to hear a consumer dispute, suspend or terminate the consumer dispute.

| 4) | To apply to the courts or other competent bodies of other Member States of the European Union for a decision ordering the seller or the service provider established in that Member State to terminate the violation of the public interest of Lithuanian consumers. |
| --- | --- |

4)

To apply to the courts or other competent bodies of other Member States of the European Union for a decision ordering the seller or the service provider established in that Member State to terminate the violation of the public interest of Lithuanian consumers.

| 4. | Lithuanian National Consumer Federation |
| --- | --- |

4.

| Vingriu 11A, |
| --- |
| 01141 Vilnius, Lietuva |

Vingriu 11A,

01141 Vilnius, Lietuva

Tel: (370) 686 25661

federacija@vartotojai.eu

www.vartotojuteises.lt

| 1) | To protect the public interest of consumers; |
| --- | --- |

1)

To protect the public interest of consumers;

| 2) | To be the representative of the group in the group’s clain cases, without applying the requirement regarding the membership of the group members in the consumer association, when the claims expressed in the group claims arise from the consumer legal relations; |
| --- | --- |

2)

To be the representative of the group in the group’s clain cases, without applying the requirement regarding the membership of the group members in the consumer association, when the claims expressed in the group claims arise from the consumer legal relations;

| 3) | On the order of the consumer dispute resolution institution t perform the actions of the out-of-court settlement procedure of consumer disputes, except for the adoption of decisions on the substance of the dispute, decisions to refuse to hear a consumer dispute, suspend or terminate the consumer dispute. |
| --- | --- |

3)

On the order of the consumer dispute resolution institution t perform the actions of the out-of-court settlement procedure of consumer disputes, except for the adoption of decisions on the substance of the dispute, decisions to refuse to hear a consumer dispute, suspend or terminate the consumer dispute.

| 4) | To apply to the courts or other competent bodies of other Member States of the European Union for a decision ordering the seller or the service provider established in that Member State to terminate the violation of the public interest of Lithuanian consumers. |
| --- | --- |

4)

To apply to the courts or other competent bodies of other Member States of the European Union for a decision ordering the seller or the service provider established in that Member State to terminate the violation of the public interest of Lithuanian consumers.

LUXEMBOURG

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Union luxembourgeoise des consommateurs nouvelle asbl |

Name of the entity

Contact details

Purpose

1.

| 55, rue des Bruyères |
| --- |
| L-1274 Howald |

55, rue des Bruyères

L-1274 Howald

Tel: (352) 49 60 22-1

Fax: (352) 49 49 57

Email: ulc@pt.lu

Internet: www.ulc.lu

Information, education, protection, consumer protection, legal services, consultation with experts, legal assistance, representation with public authorities.

| 2. | Automobile Club du Grand-Duché de Luxembourg asbl |
| --- | --- |

2.

| 54, route de Longwy |
| --- |
| L-8007 Bertrange |

54, route de Longwy

L-8007 Bertrange

Tel.: (352) 45 00 45-1

Fax: (352) 45 04 55

Email: acl@acl.lu

www.acl.lu

Protects and promotes the interests of car drivers as consumers.

HUNGARY

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Fogyasztóvédelmi Egyesületek Országos Szövetsége |

Name of the entity

Contact details

Purpose

1.

| Logodi u. 22-24 |
| --- |
| H-1012 Budapest, |

Logodi u. 22-24

H-1012 Budapest,

Tel.: (36) 1 31 17 030

Fax: (36)1 33 17 386

Email: baranovszky@ofe.hu

Contact: dr.Baranovszky

György, President

Representation and protection of the interests of Hungarian consumers.

Collaborates on formulating and legislating national consumer protection policy, and maintains relations with domestic and foreign consumer protection organisations.

| 2. | Országos Fogyasztóvédelmi Egyesület (OFE) |
| --- | --- |

2.

| Balaton u. 27 |
| --- |
| H-1055 Budapest |

Balaton u. 27

H-1055 Budapest

Tel.: (36) 1 31 17 030

Fax: (36) 1 33 17 386

General representation and protection of consumer interests and enforcement of their rights. Collaborates on formulating and legislating consumer protection policy and setting official prices; assists with obtaining legal redress.

| 3. | Magyar Energiafogyasztók Szövetségenek (MESZ) |
| --- | --- |

3.

| Fö u. 68 |
| --- |
| H-1027 Budapest |

Fö u. 68

H-1027 Budapest

Tel.: (36)1 22 41 478

Fax: (36)1 22 41 478

Represents, protects and enforces the interests of Hungarian energy consumers. Collaborates on the regulation of matters of energy management concerning small and large consumers and provides legal advice.

| 4. | Csepeli Fogyasztóvédelmi Egyesület |
| --- | --- |

4.

| Petz Ferenc u. 8 |
| --- |
| H-1211 Budapest |

Petz Ferenc u. 8

H-1211 Budapest

Tel.: (36)1 42 54 507

Fax: (36)1 42 54 507

General representation and protection of consumer interests and enforcement of their rights.

| 5. | Magyar Autóklub Egyesület (MAK) |
| --- | --- |

5.

Rómer Flóris u. 4/a

H-1024 Budapest

Tel.: (36) 134 51 800

Fax: (36) 1 34 51 801

Protection of the motoring interests of association members.

| 6. | Csalán Környezet és Természetvédö Egyesület |
| --- | --- |

6.

| Kossuth L. u. 1, II/2 |
| --- |
| H- 8200 Veszprém |

Kossuth L. u. 1, II/2

H- 8200 Veszprém

Tel.: (36)-88 57 83 90

Fax: (36) 88 57 83 91

Email: csalan@csalan.hu

Representation and protection of the interests of Hungarian consumers. Collaborates on formulating and legislating national consumer protection policy, and maintains relations with domestic and foreign consumer protection organisations.

| 7. | Fogyasztói Jogérvényesítő Szervezet (FJSZ) |
| --- | --- |

7.

| Thaly Kálmán utca 22-24.1./4. |
| --- |
| 1096 Budapest |

Thaly Kálmán utca 22-24.1./4.

1096 Budapest

Email: info@fjsz.hu

Representative: Dr. Márk Erdélyi, President

The aim of the organisation is to enforce consumers’ rights; to expose infringements affecting consumers; safeguard consumers’ interests; raise awareness of consumers’ rights; support consumer protection activities carried out by the state and other bodies; to extend consumers’ rights, and take steps to make protection more effective.

| 8. | Pénzügyi Ismeretterjesztő és Érdek-képviseleti Egyesület (PITEE) |
| --- | --- |

8.

| Mátyás tér 17. 3. 9. |
| --- |
| 1084 Budapest, |

Mátyás tér 17. 3. 9.

1084 Budapest,

Email: pite2008@gmail.com

Representative: Dr Dénes Lázár, President

Developing consumer awareness; understanding, knowledge and protection of local and national consumer interests; shaping and developing national consumer behaviour; examining, presenting and researching consumer behaviour; providing consumer protection services, promoting consumer information and lobbying, helping to make consumer protection more effective; supporting consumers in legal disputes with utility companies, telecommunication companies, financial institutions, financial service providers, insurance companies, insurance brokers, parking companies, travel agents, estate agents and all other commercial companies.

MALTA

| Name of the entity | Contact Details | Purpose |
| --- | --- | --- |
| 1. | Malta Competition and Consumer Affairs Authority |

Name of the entity

Contact Details

Purpose

1.

| Godwin Mangion |
| --- |
| Director General |
| Malta Competition and Consumer Affairs Authority (MCCAA) |
| Mizzi House |
| National Road |
| Blata l-Bajda HMR9010 |
| Malta |

Godwin Mangion

Director General

Malta Competition and Consumer Affairs Authority (MCCAA)

Mizzi House

National Road

Blata l-Bajda HMR9010

Malta

Email: godwin.mangion@gov.mt

Tel. +356 21496919

To enforce the corresponding national legislation transposing:

| — | Council Directive 84/450/EEC of 10 September 1984 on the approximation of the laws, regulations and administrative provisions of the Member States concerning misleading advertising and subsequent amendments to the Directive; |
| --- | --- |

—

Council Directive 84/450/EEC of 10 September 1984 on the approximation of the laws, regulations and administrative provisions of the Member States concerning misleading advertising and subsequent amendments to the Directive;

| — | Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts; |
| --- | --- |

—

Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts;

| — | Directive 2005/29/EC of 11 May 2005 concerning unfair business-to-consumer commercial practices in the internal market and amending Directives 84/450/EEC, 97/7/EC, 98/27/EC and 2002/65/EC and Regulation (EC) No 2006/2004 (Unfair Commercial Practices Directive); |
| --- | --- |

—

Directive 2005/29/EC of 11 May 2005 concerning unfair business-to-consumer commercial practices in the internal market and amending Directives 84/450/EEC, 97/7/EC, 98/27/EC and 2002/65/EC and Regulation (EC) No 2006/2004 (Unfair Commercial Practices Directive);

| — | Council Directive 87/102/EEC of 22 December 1986 for the approximation of the laws, regulations and administrative provisions of the Member States concerning consumer credit and subsequent amendments to the Directive; |
| --- | --- |

—

Council Directive 87/102/EEC of 22 December 1986 for the approximation of the laws, regulations and administrative provisions of the Member States concerning consumer credit and subsequent amendments to the Directive;

| — | Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts; |
| --- | --- |

—

Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts;

| — | Council Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of contracts negotiated away from business premises. |
| --- | --- |

—

Council Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of contracts negotiated away from business premises.

| 2. | Malta Tourism Authority |
| --- | --- |

2.

| Marie Louise Mangion |
| --- |
| Director |
| Malta Tourism Authority |
| Auberge d’Italie |
| Triq il-Merkanti |
| Valletta |
| Malta |

Marie Louise Mangion

Director

Malta Tourism Authority

Auberge d’Italie

Triq il-Merkanti

Valletta

Malta

Tel. 22915045 / 22915058

Email: marie-louise.mangion@gov.mt

To enforce the corresponding national legislation transposing:

| — | Directive 94/47/EC of the European Parliament and the Council of 26 October 1994 on the protection of purchasers in respect of certain aspects of contracts relating to the purchase of the right to use immovable properties on a timeshare basis; |
| --- | --- |

—

Directive 94/47/EC of the European Parliament and the Council of 26 October 1994 on the protection of purchasers in respect of certain aspects of contracts relating to the purchase of the right to use immovable properties on a timeshare basis;

| — | Council Directive 90/314/EEC of 13 June 1990 on package travel, package holidays and package tours. |
| --- | --- |

—

Council Directive 90/314/EEC of 13 June 1990 on package travel, package holidays and package tours.

Both Directives have been transposed to by virtue of the Malta Travel and tourism Services Act (Cap. 409).

| 3. | Broadcasting Authority |
| --- | --- |

3.

7, Mile End Road

Ħamrun

Malta

Tel. +356 21 221281

Fax +356 21 240855

Email: kaquilina@ba-malta.org

To enforce the corresponding national legislation transposing Council Directive 89/552/EEC of 3 October 1989 on the coordination of certain provisions laid down by Law, Regulation or Administrative Action in Member States concerning the pursuit of television broadcasting activities (and as subsequently amended).

| 4. | Medicines Authority |
| --- | --- |

4.

| Patricia Vella Bonanno |
| --- |
| Chief Executive Officer |
| 203, Level 3, |
| Rue D’Argens, |
| Gżira GŻR 1368, |
| MALTA |

Patricia Vella Bonanno

Chief Executive Officer

203, Level 3,

Rue D’Argens,

Gżira GŻR 1368,

MALTA

Tel: (+356) 2343 9112

Fax: (+356) 2343 9161

Email: patricia.vella@gov.mt

To enforce the corresponding national legislation transposing Council Directive 92/28/EEC of 31 March 1992 regarding advertising of medicinal products for human use.

The Medicines Products (Injunction to advertising) Regulations, 2008 are foreseen to be published in the Government Gazette of Malta in January / February 2008.

| 5. | Malta Communications Authority |
| --- | --- |

5.

| Philip Micallef |
| --- |
| Chairman |
| Malta Communications Authority |
| Valletta Waterfront |
| Pinto Wharf |
| Floriana FRN1913 |

Philip Micallef

Chairman

Malta Communications Authority

Valletta Waterfront

Pinto Wharf

Floriana FRN1913

Tel. +356 2133 6840

Fax +356 2133 6846

Email: philip.a.micallef@mca.org.mt

Internet: www.mca.org.mt

To enforce the corresponding national legislation transposing:

Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market.

Electronic Commerce (General) Regulations (LN251/06), Regulation 15

Regulations made in accordance with Article 25 of the Electronic Commerce Act (Cap. 426)

| 6. | L-Ghaqda tal-Konsumaturi [Consumer Association – Malta] |
| --- | --- |

6.

Consumers’ Association - Malta,

43/10, St.Zachary Street

Valletta, VLT 04,

Malta

Tel. 00356 21239091

Tel. 00356 79836128

President

Mr. Benny Borg Bonello

info@camalta.org.mt

bborgbonello@camalta.org.mt

To enforce the corresponding national legislation transposing: — Council Directive 84/450/EEC of 10 September 1984 on the approximation of the laws, regulations and administrative provisions of the Member States concerning misleading advertising and subsequent amendments to the Directive; — Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts; — Directive 2005/29/EC of 11 May 2005 concerning unfair business-to-consumer commercial practices in the internal market and amending Directives 84/450/EEC, 97/7/EC, 98/27/EC and 2002/65/EC and Regulation (EC) No 2006/2004 (Unfair Commercial Practices Directive); — Council Directive 87/102/EEC of 22 December 1986 for the approximation of the laws, regulations and administrative provisions of the Member States concerning consumer credit and subsequent amendments to the Directive; — Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts; Council Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of contracts negotiated away from business premises.

| 7. | Association For Consumer Rights (Malta) |
| --- | --- |

7.

Pope Pius XII, Flat 4, Mountbatten Street, Blata l-Bajda

Hamrun HMR 1579, Malta

Tel. 356 21246289

Email: associationforconsumerrights@gmail.com

President

Stefan Xuereb

Email: stefan@camalta.org

Tel. 21432661

Mobile 79233333

Hon General Secretary

Grace Attard

Email: grace.attard@gmail.com

Tel. 356 21488391

Mobile 356 99225445

To enforce the corresponding national legislation transposing: — Council Directive 84/450/EEC of 10 September 1984 on the approximation of the laws, regulations and administrative provisions of the Member States concerning misleading advertising and subsequent amendments to the Directive; — Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts; — Directive 2005/29/EC of 11 May 2005 concerning unfair business-to-consumer commercial practices in the internal market and amending Directives 84/450/EEC, 97/7/EC, 98/27/EC and 2002/65/EC and Regulation (EC) No 2006/2004 (Unfair Commercial Practices Directive); — Council Directive 87/102/EEC of 22 December 1986 for the approximation of the laws, regulations and administrative provisions of the Member States concerning consumer credit and subsequent amendments to the Directive; — Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts; Council Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of contracts negotiated away from business premises.

NETHERLANDS

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Consumentenbond |

Name of the entity

Contact details

Purpose

1.

| Enthovenplein 1 |
| --- |
| Postbus 1000 |
| NL-2500 BA Den Haag |
| Nederland |

Enthovenplein 1

Postbus 1000

NL-2500 BA Den Haag

Nederland

Tel. (31-70) 445 45 45

Fax (31-70) 445 45 96

| 1e) | Koos Peters, kpeters@consumentenbond.nl |
| --- | --- |

1e)

Koos Peters, kpeters@consumentenbond.nl

| 2e) | Wibo Koole, wkoole@consumentenbond.nl |
| --- | --- |

2e)

Wibo Koole, wkoole@consumentenbond.nl

Internet: www.consumentenbond.nl

Seeks to enable consumers to make easier and better choices in a sustainable and socially justifiable society.

AUSTRIA

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Wirtschaftskammer Österreich |

Name of the entity

Contact details

Purpose

1.

| Wirtschaftskammer Österreich |
| --- |
| Wiedner Hauptstraße 63 |
| A-1045 Wien |

Wirtschaftskammer Österreich

Wiedner Hauptstraße 63

A-1045 Wien

Tel. (43-1) 501 05 42 96

Fax (43-1) 50 20 62 43

Email: huberta.maitz-strassnig@wko.at

Represents and promotes the common interests of its members and of industry and trade and individual members (§ 1 of the Wirtschaftskammergesetz = Chamber of Commerce Act). Protects the collective interests of consumers pursuant to § 28(1), § 28(a)(1), § 29(1) of the KSchG and § 1, § 2(1) und § 14(1) of the UWG.

| 2. | Bundesarbeitskammer |
| --- | --- |

2.

| Bundesarbeitskammer |
| --- |
| Prinz-Eugen-Straße 20-22 |
| A-1040 Wien |

Bundesarbeitskammer

Prinz-Eugen-Straße 20-22

A-1040 Wien

Tel. (43-1) 501 65 25 50

Fax (43-1) 501 65 25 32

Email: helmut.gahleitner@akwien.or.at

Represents and promotes the social, economic, occupational and cultural interests of workers; contributes towards improving the economic and social situation of workers and their families, implements measures in matters relating to education, culture, environmental protection, consumer protection, organisation of leisure time, protection and promotion of health and living conditions and the promotion of full employment; involved in establishing prices and competition rules; provides advice and legal protection in matters pertaining to labour law and social law, including representation. Protects the collective interests of consumers pursuant to § 1, § 2(1) und § 14(1) of the UWG.

| 3. | Präsidentenkonferenz der Landwirtschaftskammern Österreichs |
| --- | --- |

3.

| Präsidentenkonferenz der Landwirtschaftskammern |
| --- |
| Österreichs |
| Löwenstraße 12 |
| A-1010 Wien |

Präsidentenkonferenz der Landwirtschaftskammern

Österreichs

Löwenstraße 12

A-1010 Wien

Tel. (43-1) 534 41 85 00

Fax (43-1) 534 41 85 09

Email: pkrecht@pklwk.at

Promotes the national economic role of agriculture and forestry and represents their economic interests. Protects the collective interests of consumers pursuant to § 1, § 2(1) und § 14(1) of the UWG.

.

| 4. | Österreichischer Gewerkschaftsbund |
| --- | --- |

4.

| Österreichischer Gewerkschaftsbund |
| --- |
| Hohenstaufengasse 10-12 |
| A-1010 Wien |

Österreichischer Gewerkschaftsbund

Hohenstaufengasse 10-12

A-1010 Wien

Tel. (43-1) 53 44 44 05

Fax (43-1) 53 44 45 52

Email: thomas.maurer-muehlleitner@oegb.or.at

Represents the social, economic and cultural interests of all gainfully employed people other than the self-employed (manual workers, white-collar workers, public servants, including apprentices or persons in a similar situation), the unemployed, even if they have not yet had the opportunity to be gainfully employed (other than in self-employment), pupils and students who intend to go into gainful employment (other than self-employment) and other occupational groups (such as freelancers or people working in private practice), provided they can be compared, in terms of their activity, with people who are gainfully employed other than in self-employment. Protects the collective interests of consumers pursuant to § 1, § 2(1) und § 14(1) of the UWG.

| 5. | Verein für Konsumenteninformation |
| --- | --- |

5.

| Verein für Konsumenteninformation |
| --- |
| Mariahilferstraße 81 |
| A-1010 Wien |

Verein für Konsumenteninformation

Mariahilferstraße 81

A-1010 Wien

Tel. (43-1) 58 87 73 33

Fax (43-1) 588 77 75

Email: pkolba@vki.or.at

Advises, informs and protects consumers against misleading and unfair advertising and sales methods, and in legal matters pertaining to the purchase of goods and services. Protects the collective interests of consumers pursuant to § 1, § 2(1) und § 14(1) of the UWG.

| 6. | Österreichischer Landarbeiterkammertag |
| --- | --- |

6.

| Österreichischer Landarbeiterkammertag |
| --- |
| Marco d’Aviano-Gasse 1 |
| A-1015 Wien |

Österreichischer Landarbeiterkammertag

Marco d’Aviano-Gasse 1

A-1015 Wien

Tel. (43-1) 512 23 31

Fax (43-1) 512 23 31/ 70

Email: oelakt@netway.at

Promotes cooperation between chambers of agricultural workers, provides advice and deals with common matters that fall within the sphere of responsibility of the chambers of agricultural workers (employees’ section). Protects the collective interests of consumers pursuant to § 28(1), § 28(a)(1) and § 29(1) of the KSchG.

| 7. | Österreichischer Seniorenrat

  (Bundesaltenrat Österreichs |
| --- | --- |

7.

(Bundesaltenrat Österreichs

| Österreichischer Seniorenrat |
| --- |
| (Bundesaltenrat Österreichs) |
| Sperrgasse 8-10/III |
| A-1150 Wien |

Österreichischer Seniorenrat

(Bundesaltenrat Österreichs)

Sperrgasse 8-10/III

A-1150 Wien

Tel. (43-1) 892 34 65

Fax (43-1) 892 34 65 / 24

Email: kontakt@seniorenrat.at

Ensures that all economic, social and cultural facilities are accessible to the older generation in keeping with its needs; contributes towards solving problems of social, old-age and health policy, and supports the provision of advice, information and care for the elderly. Protects the collective interests of consumers pursuant to § 28(1), § 28(a)(1) and § 29(1) of the KSchG.

| 8. | Schutzverband gegen den unlauteren Wettbewerb |
| --- | --- |

8.

| Schutzverband gegen den unlauteren Wettbewerb |
| --- |
| Schwarzenbergplatz 14 |
| A-1040 Wien |

Schutzverband gegen den unlauteren Wettbewerb

Schwarzenbergplatz 14

A-1040 Wien

Tel. (43-1) 514 50 32 92

Fax (43-1) 505 78 93

Email: office@schutzverband.at

Combats unfair competition, especially trade libel in economic life. Protects the collective interests of consumers pursuant to § 1, § 2(1) und § 14(1) of the UWG.

POLAND

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Rzecznik Praw Obywatelskich |

Name of the entity

Contact details

Purpose

1.

| Biuro Rzecznika Praw Obywatelskich |
| --- |
| Al. Solidarności 77 |
| PL-00-090 Warszawa |

Biuro Rzecznika Praw Obywatelskich

Al. Solidarności 77

PL-00-090 Warszawa

tel.:centrala: (48 22) 551-77-00

tel.:przyjęcia interesantów : (48 22) 551-77-60; 551-78-11

fax : (48 22) 827-64-53

Under Article 208 of the Constitution of the Republic of Poland, the Commissioner for Citizens’ Rights shall safeguard the freedoms and rights of persons and citizens specified in the Constitution and other normative acts.

His specific responsibilities were laid down in the Act of 15 July 1987 on the Commissioner for Citizens' Rights (consolidated text: Official Gazette 2001 No. 14 p.147)

The Commissioner for Citizens’ Rights takes appropriate action under the Act if he is informed of any infringement of freedoms or human and civil rights.

| 2. | Rzecznik Ubezpieczonych |
| --- | --- |

2.

| Biuro Rzecznika Ubezpieczonych |
| --- |
| Aleje Jerozolimskie 44 |
| PL-00 – 024 Warszawa |

Biuro Rzecznika Ubezpieczonych

Aleje Jerozolimskie 44

PL-00 – 024 Warszawa

Tel. (48 22) 33 37392

(48 22) 33 37328

Fax: (48 22) 33 37 329

E mail: rzecznik@rzu.gov.pl

The Insurance Ombudsman acts on the basis of the Act of 22 May 2003 on the supervision of insurance and pensions and on the Insurance Ombudsman. Under the Act, the Insurance Ombudsman can request clarification from insurance companies, the Polish Motor Insurers' Bureau and the Insurance Guarantee Fund on:

| — | individual matters, at the request of the policyholder; |
| --- | --- |

—

individual matters, at the request of the policyholder;

| — | general insurance conditions or internal regulations which, in the view of the Insurance Ombudsman, are disadvantageous for policyholders and; |
| --- | --- |

—

general insurance conditions or internal regulations which, in the view of the Insurance Ombudsman, are disadvantageous for policyholders and;

| — | non-compliant insurance services provided by insurers. |
| --- | --- |

—

non-compliant insurance services provided by insurers.

In addition, the Insurance Ombudsman is authorised to refer to the Finance Minster issues concerning mandatory insurance or to call for possible changes in the regulations on mandatory insurance.

| 3. | Rzecznik Konsumentów |
| --- | --- |

3.

Miejski/Powiatowy Rzecznik Konsumentów – some 360 throughout the country

| Miejski Rzecznik Konsumentów w Warszawie |
| --- |
| Ul. Górskiego 7 |
| PL-00-033 Warszawa |

Miejski Rzecznik Konsumentów w Warszawie

Ul. Górskiego 7

PL-00-033 Warszawa

T: (48 22) 826 17 12;

T/F: (48 22) 827 76 37

Email: mrothert@warszawa.um.gov.pl konsument@warszawa.um.gov.pl

Under the Act of 15 December 2000 on Competition and Consumer Protection (Official Gazette 2003 No. 86, p. 804 with subsequent changes), the Regional and Municipal Consumer Ombudsmen represent the local authorities in the field of consumer protection.

The main responsibilities of the Consumer Ombudsman are:

| 1) | to ensure free consumer advice and legal information in the field of consumer protection; |
| --- | --- |

1)

to ensure free consumer advice and legal information in the field of consumer protection;

| 2) | to propose new regulations and changes to regulations in local legislation in the field of consumer protection; |
| --- | --- |

2)

to propose new regulations and changes to regulations in local legislation in the field of consumer protection;

| 3) | to take action against businesses in cases concerning the protection of consumer rights and interests; |
| --- | --- |

3)

to take action against businesses in cases concerning the protection of consumer rights and interests;

| 4) | to cooperate with the appropriate local branch of the Office for Consumer Protection, the Trade Inspectorate and consumer organisations; |
| --- | --- |

4)

to cooperate with the appropriate local branch of the Office for Consumer Protection, the Trade Inspectorate and consumer organisations;

| 5) | to undertake other tasks as described in the Act or in specific regulations. |
| --- | --- |

5)

to undertake other tasks as described in the Act or in specific regulations.

The Consumer Ombudsman can, in particular, institute legal proceedings on behalf of consumers and, with their agreement, intervene in consumer protection proceedings already in progress.

| 4. | Organizacje Konsumenckie |
| --- | --- |

4.

| 1) | Federacja Konsumentów






  Rady Krajowej Federacji Konsumentów: |
| --- | --- |
| Plac Powstańców 1 |
| PL-00-030 Warszawa, |

1)

Federacja Konsumentów

Rady Krajowej Federacji Konsumentów:

Plac Powstańców 1

PL-00-030 Warszawa,

tel./fax: (48 22) 827 51 05,

www.federacja-konsumentow.org.pl

Email: biuro@federacja-konsumentow.org.pl

Under Article 39 of the Act of 15 December 2000 on Competition and Consumer Protection (Official Gazette 2003 No. 86, p. 804 with subsequent changes), consumer organisations are empowered to represent consumer interests in cases against administrative bodies and local authorities and can participate in the creation of national consumer policy.

The organisations mentioned in section 1 have the right to:

| 1) | express their opinion on draft legislation and other documents concerning consumer rights and interests; |
| --- | --- |

1)

express their opinion on draft legislation and other documents concerning consumer rights and interests;

| 2) | develop and promote consumer education programmes; |
| --- | --- |

2)

develop and promote consumer education programmes;

| 3) | carry out tests of products and services and publish the results of such tests; |
| --- | --- |

3)

carry out tests of products and services and publish the results of such tests;

| 4) | publish magazines, research projects, brochures and leaflets; |
| --- | --- |

4)

publish magazines, research projects, brochures and leaflets;

| 5) | run a free consumer advice service and provide free help to consumers in settling their claims, unless the organisation’s rules of operation require a fee to be charged for such services; |
| --- | --- |

5)

run a free consumer advice service and provide free help to consumers in settling their claims, unless the organisation’s rules of operation require a fee to be charged for such services;

| 6) | participate in standardisation work; |
| --- | --- |

6)

participate in standardisation work;

| 7) | complete assignments on a national level in the field of consumer protection, as commissioned by national and local government bodies; |
| --- | --- |

7)

complete assignments on a national level in the field of consumer protection, as commissioned by national and local government bodies;

| 8) | apply for subsidies from public funds to undertake the assignments specified in point 7 above. |
| --- | --- |

8)

apply for subsidies from public funds to undertake the assignments specified in point 7 above.

| 2) | Stowarzyszenie Konsumentów Polskich






  ul. Nowowiejska 25, |
| --- | --- |
| PL-00-665 Warszawa |

2)

Stowarzyszenie Konsumentów Polskich

ul. Nowowiejska 25,

PL-00-665 Warszawa

tel.: (48 22) 660 52 71

fax: (48 22) 825 68 31

Email: consumer@skp.pl

http://www.skp.pl/

PORTUGAL

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Associação de Consumidores da Região Autónoma dos Açores |

Name of the entity

Contact details

Purpose

1.

Telf.: (351) 296 62 97 26

Fax : (351) 296 62 97 26

Email: secretariadodeangradoheroismo@acra.pt

consumidores@acra.pt

web site: www.acra.pt

Promote public actions aimed at consumer information, awareness and education; encouraging and preparing consumers to defend their interests;

Conduct studies and issue opinions, processing and publishing them when necessary;

Create a legal advisory service for consumers in accordance with the terms to be defined by the Secretary General;

Undertake or order analyses, tests and other examinations on the quality of products;

Promote various types of meetings to discuss problems that affect Consumers.

| 2. | Associação de Consumidores de Portugal |
| --- | --- |

2.

Tel. (351) 239 40 48 40

Fax: (351) 239 40 47 38

Email: acop.geral@mail.telepac.pt

Internet: http://planeta.clix.pt/acop

Protection of consumers that are its members and consumers in general;

Promote, diffuse and oversee application and respect for the consumer rights recognised under the Constitution and by law;

Study all issues that are of interest to consumers and seek solutions to them.

| 3. | Associação de Consumidores de Setúbal |
| --- | --- |

3.

Tel. (351) 265 23 79 70

Fax (351) 265 23 79 70

Email: acset-setubal@iol.pt

Defend consumers in general.

| 4. | DECO - Associação Portuguesa para a Defesa dos Consumidores |
| --- | --- |

4.

| Rua Artilharia Um, n.o 79 - 4o |
| --- |
| 1269-160 LISBOA |

Rua Artilharia Um, n.o 79 - 4o

1269-160 LISBOA

Tel: 21 371 02 00

Fax: 21 371 02 99

Email: : decolx@deco.pt

Web: www.deco.proteste.pt

The purpose of this association is to defend the rights and legitimate interests of consumers

ROMANIA

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Asociatia pentru Protectia Consumatorilor din România (APC - România)) |

Name of the entity

Contact details

Purpose

1.

| APC Romania |
| --- |
| Intr. Licurici 2, Bloc 2, Ap. 2, Sector 3, Bucureşti, Romậnia, RO-030894 |

APC Romania

Intr. Licurici 2, Bloc 2, Ap. 2, Sector 3, Bucureşti, Romậnia, RO-030894

Tel/fax: +40-(21)-311.02.43

Email: office@apc-romania.ro

Web: www.apc-romania.ro

Represents consumers and promotes their interests, offers information for consumers and provides education.

SLOVENIA

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Društvo za varstvo potrošnikov

  Maribor |

Name of the entity

Contact details

Purpose

1.

Maribor

Tel.: (386 2) 251 68 83

| Trubarjeva 3 |
| --- |
| SLO - 2000 Maribor |

Trubarjeva 3

SLO - 2000 Maribor

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

| 2. | Mednarodni inštitut za potrošniške raziskave |
| --- | --- |

2.

Tel.: (386 1) 474 06 00

Fax.: (386 1) 433 33 71

Mipor@zps-zveza.si

| Frankopanska 5 |
| --- |
| SLO – 1000 Ljubljana |

Frankopanska 5

SLO – 1000 Ljubljana

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

| 3. | Obalno združenje potrošnikov Koper |
| --- | --- |

3.

Tel. 386 5 628 87 50

Fax 386 5 654 08 80

ks_zusterna@siol.net

| Dolga reber 5, |
| --- |
| SLO - 6000 Koper |

Dolga reber 5,

SLO - 6000 Koper

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

| 4. | Varstvo potrošnikov Celje |
| --- | --- |

4.

Tel.: (386 3) 541 26 05

Fax.: (386 3) 492 35 11

janez.tercek@triera.net

| Gledališka ul. 2 |
| --- |
| p.p. 297 |
| SLO – 3000 Celje |

Gledališka ul. 2

p.p. 297

SLO – 3000 Celje

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

| 5. | Zavod za varstvo potrošnikov |
| --- | --- |

5.

Tel.: (386 1) 256 88 77

Fax.: (386 1) 256 88 77

varstvo.potrosnikov@siol.net

| Koprska 94 |
| --- |
| SLO – 1000 Koper |

Koprska 94

SLO – 1000 Koper

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

| 6. | Združenje potrošnikov Gorenjske Kranj |
| --- | --- |

6.

Tel.: (386 4) 236 25 40

andrej.tavcar2@guest.arnes.si

| Bertoncljeva 23 |
| --- |
| SLO – 4000 Kranj |

Bertoncljeva 23

SLO – 4000 Kranj

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

| 7. | Združenje potrošnikov Posavja |
| --- | --- |

7.

Fax.: (386 7) 814 91 49

metod.tekavcic@guest.arnes.si

| Cesta Krških žrtev 23 |
| --- |
| SLO – 8270 Krško |

Cesta Krških žrtev 23

SLO – 8270 Krško

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

| 8. | Združenje potrošnikov Pomurja |
| --- | --- |

8.

Tel.: (386 2) 5349 390

Fax.: (386 2) 5349 391

zdr.pot.pom@siol.net

| Trg zmage 4 |
| --- |
| SLO – 9000 Murska Sobota |

Trg zmage 4

SLO – 9000 Murska Sobota

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

| 9. | Združenje potrošnikov Primorske |
| --- | --- |

9.

Tel.: (386 5) 333 41 43

Fax.: (386 5) 334 651

toni.podbrscek@email.si

| Ur. Gradnikove brigade 33 |
| --- |
| SLO - 5000 Nova Gorica |

Ur. Gradnikove brigade 33

SLO - 5000 Nova Gorica

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

| 10. | Združenje potrošnikov Zasavja |
| --- | --- |

10.

Tel.: (386 3) 566 90 40

Fax.:( 386 3) 566 90 41

tanja.drnovsek@siol.net

| Cesta zmage 33 |
| --- |
| SLO – 1410 Zagorje ob Savi |

Cesta zmage 33

SLO – 1410 Zagorje ob Savi

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

| 11. | Zveza potrošnikov Slovenije – društvo |
| --- | --- |

11.

Tel.: (386 1) 474 06 00

Fax.: (386 1) 433 33 71

zps@zps-zveza.si

| Frankopanska 5 |
| --- |
| SLO – 1000 Ljubljana |

Frankopanska 5

SLO – 1000 Ljubljana

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

| 12. | Zveza potrošniških združenj Slovenije |
| --- | --- |

12.

Tel.: (386 2) 534 93 90

Fax.: (386 2) 534 93 91

zdr.pot.pom@siol.net

| Trg zmage 4 |
| --- |
| SLO – 9000 Murska sobota |

Trg zmage 4

SLO – 9000 Murska sobota

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

| 13. | Gospodarska zbornica Slovenije |
| --- | --- |

13.

Tel.: (386 1) 589 80 00

Fax.: (386 1) 589 81 00

infolink@gzs.si

| Dimičeva 13 |
| --- |
| SLO – 1000 Ljubljana |

Dimičeva 13

SLO – 1000 Ljubljana

Chamber of Commerce of Slovenia

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

| 14. | Obrtna zbornica Slovenije |
| --- | --- |

14.

Tel.: (386 1) 583 05 00

Fax: (386 1) 505 43 73

obrtna.zbornica@ozs.si

| Celovška 71 |
| --- |
| SLO – 1000 Ljubljana |

Celovška 71

SLO – 1000 Ljubljana

Chamber of Craft of Slovenia

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

SLOVAKIA

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Združenie slovenských spotrebiteľov |

Name of the entity

Contact details

Purpose

1.

| Palisády 22, |
| --- |
| Bratislava |

Palisády 22,

Bratislava

Tel. (421) 2 54 41 11 48

Fax. (421 2 54 41 11 48

Email: zss@zss.sk

web: www.isnet.sk/zss

Representation of consumers in court. Providing expert consultation. Mediating solutions in disputes between consumers and sellers.

| 2. | Ochrana spotrebiteľa Oravy |
| --- | --- |

2.

| Obrancov mieru 2, |
| --- |
| Dolný Kubín |

Obrancov mieru 2,

Dolný Kubín

Tel. (421) 435 88 61 23

Mob. (421) 907 24 21 11

Email: osodk@centrum.sk

Mediating solutions in disputes between consumers and sellers.

| 3. | Asociácia užívateľov služieb |
| --- | --- |

3.

Skuteckého 30, Banská Bystrica

Tel. (421) 484 13 87 08

Email: asubb@centrum.sk

www: www.asu.sk

Representation of consumer interests in court.

| 4. | Infospot, informačné a spotrebiteľské centrum |
| --- | --- |

4.

| Žabotova 2, |
| --- |
| Bratislava |

Žabotova 2,

Bratislava

Tel. (421 252 49 19 11

Mob. (421) 905 25 00 05

Email: infospot@vnet.sk

Out of court settlement of consumer disputes, representation in court, representation at the bodies of national administration.

| 5. | Spotrebiteľská informačná agentúra |
| --- | --- |

5.

| Horný val 24, |
| --- |
| Žilina |

Horný val 24,

Žilina

Tel. (421) 415 62 59 92

Fax. (421) 415 00 08 33

Email: terc@slovanet.sk

Resolving consumer disputes through out of court settlements; representation of consumers in court.

| 6. | Združenie na ochranu práv spotrebiteľov v Poprade |
| --- | --- |

6.

| Šrobárova 2676/30, |
| --- |
| Poprad |

Šrobárova 2676/30,

Poprad

Tel. (421) 908 32 74 64

Email: ochpp@pobox.sk

Protection of consumer rights at the place of settlement; representation of consumers in court.

| 7. | Združenie bratislavských spotrebiteľov |
| --- | --- |

7.

| Stavbárska 60, |
| --- |
| Bratislava |

Stavbárska 60,

Bratislava

Tel. (421) 903 84 72 92

Email: zbs@pobox.sk

Representation of consumers and the submission of requests for court orders.

| 8. | Združenie občianskej sebaobrany |
| --- | --- |

8.

| Mraziarenská 3, |
| --- |
| Bratislava |

Mraziarenská 3,

Bratislava

Tel. (421) 255 41 01 75

Mob. (421) 904 88 32 49 /

(421) 903 70 34 73

Email: sebaobrana@szm.sk

web: www.sebaobrana.szm.sk

Representation of consumers in consumer disputes especially for monopoly supply services.

| 9. | Asociácia spotrebiteľských subjektov Slovenska |
| --- | --- |

9.

| Ul. 17. Novembra 14, |
| --- |
| Stará Ľubovňa |

Ul. 17. Novembra 14,

Stará Ľubovňa

Tel. (421) 52 432 60 47

Fax. (421) 52 432 60 47

Email: asociaciask@stonline.sk

web: www.spotrebiteliask.sk

Provision of advisory services; help for consumers in court.

| 10. | Regionálne združenie spotrebiteľov Regionspot |
| --- | --- |

10.

| Kapisztoryho 1, |
| --- |
| Nové Zámky |

Kapisztoryho 1,

Nové Zámky

Tel. (421) 35 42 32 64

Provision of advisory services; help for consumers in court

| 11. | Združenie na ochranu práv spotrebiteľov vlastníkov a nájomcov bytov |
| --- | --- |

11.

| Ipeľská 5 |
| --- |
| Bratislava 821 07 |

Ipeľská 5

Bratislava 821 07

Email: znos@post.sk

Protection of consumer rights of owners and renters of flats

| 12. | European Information Society Institute, o.z. (EISI) |
| --- | --- |

12.

| Dobrianskeho 1580, |
| --- |
| Vranov nad Topľou |

Dobrianskeho 1580,

Vranov nad Topľou

Email: eisi@eisionline.org

Web: www.eisonline.org

Protection of consumer rights and interests. Provision of advisory service, resolving consumers disputes through out of court settlements, representation of consumers in court. Educate consumers, raise consumer awareness.

| 13. | Spoločnosť ochrany spotrebiteľov S.O.S. Poprad |
| --- | --- |

13.

| Nábrežie Jána Pavla II. 439/16 |
| --- |
| 058 01 Poprad |

Nábrežie Jána Pavla II. 439/16

058 01 Poprad

Email: info@sospotrebitelov.sk

web: www.sospotrebitelov.sk

Tel. 00421 52 286 1300

Alternative dispute resolution and online dispute resolution, collective redress, advocacy, education and publishing activities, daily advisory centre for consumers, national and international activities focused on consumer rights protection and better enforcement of the law

| 14. | Úžera.org |
| --- | --- |

14.

Jazerná 19, Nové Zámky Mob. (421) 949 180 674

Email: zdruzenie@uzera.org web: www.uzera.org

Representation of consumers in court. Providing expert consultation. Alternative dispute resolution. Collective defence of consumer rights. Educating consumers and suppliers.

| 15. | Asociácia bankových klientov |
| --- | --- |

15.

M. R. Štefánika 12, Martin

Email: info@asbk.sk web: www.asbk.sk

Representation of consumers in court. Mediating solutions in disputes between consumers and banks.

FINLAND

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Kuluttaja-asiamies |

Name of the entity

Contact details

Purpose

1.

Tel. (358 9) 772 61

Fax (358 9) 772 67 557

Email: posti@kuluttajavirasto.fi

web: www.kuluttajavirasto.fi

Supervises marketing aimed at consumers and consumer contract conditions;

Also supervises compliance of radio and television advertising with ethical principles and with regulations governing the protection of minors.

| 2. | Kuluttajat — Konsumenterna ry |
| --- | --- |

2.

Tel. (358 9) 877 50 120

Fax (358 9) 877 50 120

Email: info@kuluttajat-konsumenterna.fi

web: www.kuluttajat-konsumenterna.fi

Monitors the effectiveness and progress of consumer protection.

| 3. | Suomen Kuluttajaliitto |
| --- | --- |

3.

Tel. (358 9) 454 22 10

Fax (358 9) 454 22 120

Email: suomen@kuluttajaliitto.fi

web: www.kuluttajaliitto.fi

Monitors consumers’ market interests using civil action.

| 4. | Kuluttajavirasto |
| --- | --- |

4.

Tel. (358 9) 772 61

Fax (358 9) 772 67 557

Email: posti@kuluttajavirasto.fi

web: www.kuluttajavirasto.fi

Monitors package travel and security for this.

| 5. | Rahoitustarkastus |
| --- | --- |

5.

Tel (358 10) 831 51

Fax (358 10) 831 53 28

Email: rahoitustarkastus@rahoitustarkastus.fi

web: www.rahoitustarkastus@fi

Supervises consumer credit marketing and contract conditions, together with the consumer ombudsman.

| 6. | Lääkelaitos |
| --- | --- |

6.

Tel. (358 9) 47 33 41

Fax (358 9) 71 44 69

Email: kirjaamo@nam.fi

web: www.laakelaitos.fi

Supervises advertising of medicines.

| 7. | Sosiaali- ja terveydenhuollon tuotevalvontakeskus |
| --- | --- |

7.

Tel. (358 9) 396 72 70

Fax (358 9) 39 67 27 97

web: www.sttv.fi

Supervises tobacco and alcohol advertising.

| 8. | Viestintävirasto |
| --- | --- |

8.

Tel. (358 9) 69 661

Fax (358 9) 69 66 410

Email: kirjaamo@ficora.fi

web: www.ficora.fi

Monitors television and radio advertising, taking into account:

| — | regulations on ethical principles and the protection of minors which affect advertising and television advertising; |
| --- | --- |

—

regulations on ethical principles and the protection of minors which affect advertising and television advertising;

| — | alcohol and tobacco advertising. |
| --- | --- |

—

alcohol and tobacco advertising.

| 9. | Vakuutusvalvontavirasto |
| --- | --- |

9.

Tel. (358 9) 415 59 50

Fax (358 9) 415 59 660

Email: kirjaamo@vakuutusvalvonta.fi

web www.vakuutusvalvonta.fi

Supervises insurance marketing and the use of insurance conditions.

SWEDEN

| Name of the entitiy | Contact details | Purpose |
| --- | --- | --- |
| 1. | Konsumentverket/Konsumentombudsmannen |

Name of the entitiy

Contact details

Purpose

1.

Tel : ( 46) 8 429 05 00

Fax : (46) 8 429 89 00

Email: konsumentverket@konsumentverket.se

Web: www.konsumentverket.se

The Konsumentverket is the national-level administrative authority for consumer affairs and is tasked with the safeguarding of consumers’ interests.

---