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                            Events
 Developing a Statewide Approach to Backlog Management Event Dates
              October 24, 2014, 12:00 am
Event Duration
              90 minutes
Location
              Online

Register

This webinar series has taken participants from defining their customers and demonstrating how to establishing two way relationships with them, to developing business rules and case acceptance practices, and optimizing the flow of work in the laboratory. Each of these process improvements will lead to gains, but one significant obstacle that still remains is the lack of standardization in the approach to backlog management. Even something as basic as the lack of standardized definitions often precludes a full understanding of the backlog problem when comparing different laboratory systems.

Currently the state of New York is served by 19 different publicly funded crime laboratories on the state, county, and municipal level ranging in size from operations with three staff members to operations with over 350 and very different customer bases and case volumes. This presentation will describe New York’s efforts to develop a Technical Working Group on Backlog Reduction (TWGback) that will seek to standardize the way backlog is defined in the state and develop best practices that New York Crime Laboratories can use to address backlogs in a comprehensive manner.
View Course Page
  
  
          Details
Series
                  ASCLD Webinar Series

  Event Type
              Webinar
    Event Option(s)
          Online,
                        On demand
    Contact
          NIJ Forensic Technology Center of Excellence (RTI International)

  Link
              If you have questions about this course, contact the FTCoE

  Registration Status
              Open

  Eligibility
              ​Free and open to all.

  Credits
              Certificate of Completion​
    
  
Read more about
    
            Best practices
        New York
        Crime laboratories
        Backlog reduction
        Laboratory operations
        Forensic sciences
        Forensic Technology Center of Excellence
  
Date Created: October 24, 2014
    
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