BEFORE THE 

DEPARTMENT OF TRANSPORTATION 

WASHINGTON, D.C. 

Application of 

8165343 CANADA INC. D/B/A AIR 

CANADA ROUGE 

for an Exemption and 

Foreign Air Carrier Permit 

Docket DOT -OST -2013-__ _ 

APPLICATION OF 8165343 CANADA INC. D/B/A AIR CANADA ROUGE 

FOR AN EXEMPTION 

AND FOREIGN AIR CARRIER PERMIT 

Communications with respect to this document must be served upon: 

Date: April 26, 2013 

Anita M. Mosner 

Jennifer M. Nowak 

HOLLAND & KNIGHT LLP 

800 1 ih Street, NW 

Suite 1100 

Washington, D.C. 20006 

(202) 419-2604 

(202) 955-5564 (fax) 

anita. mosner@hklaw. com 

Attorneys for 

8165343 CANADA INC. D/B/A 

AIR CANADA ROUGE 

NOTICE: ANY PARTY MAY FILE AN ANSWER TO THIS APPLICATION. 

ANSWERS TO THE EXEMPTION APPLICATION ARE DUE ON MAY 13, AND 

ANSWERS FOR THE PERMIT ARE DUE ON MAY 17. THE APPLICANT IS SEEKING 

EXPEDITED TREATMENT AND WILL BE POLLING ON THIS APPLICATION. 
BEFORE THE 

DEPARTMENT OF TRANSPORTATION 

WASHINGTON, D.C. 

Application of 

8165343 CANADA INC. D/B/A 

AIR CANADA ROUGE 

for an Exemption and 

Foreign Air Carrier Permit 

Docket DOT -OST -2013-__ _ 

APPLICATION OF 8165343 CANADA INC. 0/8/A AIR CANADA ROUGE 

FOR AN EXEMPTION 

AND FOREIGN AIR CARRIER PERMIT 

Pursuant to 49 U.S.C. § 40109 and 41301, Subparts B and C of the 

Department's Rules of Practice, Part 211 of the Department's Economic Regulations, 

and the Department's streamlined licensing procedures, 1 8165343 Canada Inc. d/b/a Air 

Canada rouge (hereinafter "AC rouge") hereby applies for a Foreign Air Carrier Permit 

and related exemption that would enable it to provide scheduled and charter foreign air 

transportation of persons, property, and mail as provided for in the Open Skies 

Agreement between the United States and Canada ("U.S.-Canada Agreement"). 2 

AC rouge is a leisure carrier recently created by Air Canada. As this Application 

will demonstrate, AC rouge is unquestionably fit, willing, and able to provide the services 

described in this Application. AC rouge is substantially owned and effectively controlled 

by Canadian citizens. The company employs an energetic, capable, and experienced 

management team, with the technical expertise necessary to operate its service safely 

and efficiently. It is wholly owned by Air Canada, a publicly-traded corporation with 

1 Notice, Docket OST-2005-22228 (Aug. 23, 2005). 2 Air Transport Agreement between the United States of America and Canada (Mar. 12, 2007). 
Application of 8165343 Canada Inc. d/b/a Air Canada rouge 

substantial resources which successfully has operated scheduled and charter service 

between the U.S. and Canada for over 75 years. Squarely authorized under the USCanada Open Skies Agreement, this service is consistent with the public interest, and 

will offer important new air transport options to US and Canadian consumers. In order 

to commence sales in the peak travel season, AC rouge is seeking expedited relief 

from the Department, and will poll on this application. 

In support of this Application, AC rouge states as follows: 

1. 8165343 Canada Inc. is incorporated pursuant to the Canada Business 

Corporations Act. (See Exhibit A). 

2. AC rouge is a foreign air carrier operating under the laws of Canada. The 

mailing address for AC rouge is 7373 Cote Vertu Blvd. West, Saint Laurent QC H4S 

1 Z3, Canada. 

3. The regulatory bodies with jurisdiction over AC rouge are the Canadian 

Transportation Agency ("CTA"), 15 Eddy Street, Gatineau, Quebec, J8X 483, Canada, 

and Transport Canada, 330 Sparks Street, Ottawa, Ontario K1A ON8, Canada. 

4. AC rouge will initiate service to the United States and other points with a 

fleet of four aircraft, comprised of two Boeing 767 -300ERs and two Airbus A319-1 OOs, 

and will operate flights on behalf of Air Canada, pursuant to a capacity purchase 

agreement. 

5. Air Canada will remain the entity marketing, offering and selling the 

publicly available air service on its own "014" ticket stock, through its usual channels of 

distribution including its website, www.aircanada.com, and will continue performing all 

key commercial functions. Transportation will be sold under the "AC" designator code 

and be subject to Air Canada's applicable tariffs, as amended to reflect the terms and 

conditions of carriage specific to transportation on AC rouge. 

2 
Application of 8165343 Canada Inc. d/b/a Air Canada rouge 

6. The route authority requested herein is provided for under the Open Skies 

Agreement between the U.S and Canada. AC rouge requests authority to provide 

scheduled passenger and cargo air service on the following routing: 

From points behind Canada via Canada and intermediate 

points to a point or points in the United States and beyond. 

For all-cargo services, between the United States and any 

point or points. 

See Open Skies Agreement, Annex 1, Section 1.8.1., and Open Skies Agreement, 

Annex I, Section 1.8.2. Finally, AC rouge also requests authority to perform charter 

service on the routings authorized under Annex Ill of the Agreement and in accordance 

with Part 212 of the Department's economic regulations. 

7. AC rouge is fit, willing, and able to provide the services at issue. Its parent 

carrier, Air Canada, and its contracted carriers provide service to 55 U.S. destinations 

from Canada. 3 The aircraft to be operated by AC rouge are currently in the Air Canada 

fleet, and are operated by Air Canada. The CTA has authorized Air Canada to transact 

business as AC rouge (see attached), and the carrier is in the process of obtaining its 

own operating certificate from Transport Canada. AC rouge's authorizations can be 

found in Exhibit B. 

8. AC rouge, a citizen of Canada, is a wholly-owned subsidiary of Air 

Canada, a Canadian corporation that is publically traded on the Toronto Stock 

Exchange. As a leisure carrier subsidiary of Air Canada, a legacy carrier that has been 

successfully serving the Canadian and U.S.-Canada markets for many years, there can 

be no question about AC rouge's financial or operational fitness. The most recent 

audited annual financial results for Air Canada can be found online at the company's 

Investor Relations page. 4 

3 http://www.aircanada.com/en/abouUinvestor/documents/20 13_AI F. pdf 4 http://www.aircanada.com/en/abouUinvestor/documents/2011_ar. pdf?d=041112. 

3 
Application of 8165343 Canada Inc. d/b/a Air Canada rouge 

9. The Canadian government has no direct or indirect, or beneficial or nonbeneficial, interest in AC rouge. AC rouge has not received, and does not expect to 

receive, any financial assistance from the Canadian Government. 

10. AC rouge has a strong management team. The names, titles, and 

nationalities of these individuals are set forth in Exhibit C, and details about their 

outstanding qualifications are available at Exhibit D. None of these persons are related 

by blood or marriage. 

11. The names and citizenship of the Board of Directors are listed in 

Exhibit E. All of these persons are Canadian citizens, and none are related by blood or 

marriage. 

12. AC rouge does not hold any interest in any U.S. carrier or in any other 

foreign carrier. As the Department is well aware, Air Canada, the parent of AC rouge, is 

a member of the STAR Alliance and has a plethora of codesharing and other 

relationships with both US and foreign carriers. At present, AC rouge does not intend to 

codeshare with other carriers. If those plans change, AC rouge will undertake to secure 

appropriate authority from the Department to perform such services. 

13. Canada is a signatory of the International Convention on Civil Aviation 

(ICAO), and its maintenance and training programs comply with all relevant ICAO 

annexes. 

14. AC rouge holds insurance coverage which well exceeds the Department's 

requirements. A copy of AC rouge's Certificate of Insurance is attached as Exhibit F. 

15. AC rouge has executed a Warsaw Convention Liability Waiver (OST 

Form 4523) which is attached as Exhibit G. 

16. AC rouge will submit a family assistance plan, as required by Foreign Air 

Carrier Family Support Act, to the National Transportation Safety Board, with a copy to 

the appropriate docket at the Department. AC rouge will collect the passenger manifest 

4 
Application of 8165343 Canada Inc. d/b/a Air Canada rouge 

information required by 14 C.F.R. Part 243 and will transmit that information to the 

Department of State in the event of an aviation disaster. Materials concerning 

AC rouge's compliance with these requirements can be found in Exhibit H. 

17. AC rouge has had no fatal accidents or tariff violations in the past five 

years. 

18. Issuance of the requested authority will not constitute a major regulatory 

action under the Energy Policy and Conservation Act of 1975, as defined in Part 313 of 

the Department's regulations. 

19. Attached as Exhibit I is a specimen Foreign Air Carrier Permit for AC 

rouge. 

WHEREFORE, AC rouge requests that the Department issue both an exemption 

and Foreign Air Carrier Permit, consistent with the Department's streamlined licensing 

procedures. AC rouge further requests any further or different authority that the 

Department might deem necessary. 

Respectfully submitted, 

nita M. Mosner 

Jennifer M. Nowak 

HOLLAND & KNIGHT, LLP 

800 1 th Street, NW 

Suite 1100 

Washington, D.C. 20006 

(202) 419-2604 

(202) 955-5564 (fax) 

anita. mosner@hklaw. com 

Attorneys for 

8165343 CANADA INC. D/B/A AIR 

CANADA ROUGE 

5 
8165343 Canada Inc. d/b/a Air Canada rouge 

Verification 

Pursuant to Title 18 United States Code Section 1001.1, I, 

_\J_\ -~-~_'{...;.__~_,Ai_.,_\-\_\_J_f\ __ , in my individual capacity as the authorized 

representative of the pleader, have not in any manner knowingly and willfully 

falsified, concealed or failed to disclose any material fact or made any false, 

fictitious, or fraudulent statement or knowingly used any document which contains 

such statements in connection with the preparation, filing or prosecution of the 

pleading. I understand that an individual who is found to have violated the 

provisions of 18 U.S.C. § 1001 shall be fined or imprisoned not more than five 

years, or both.~~ 

Signature 

Name: v ~ j_.r., 'i BATH t j A 

Title: V \ c£ p (L&$ f !) EM 'f C.0 ~'-'\ 4'-\.ffl.-.. c_( 6\--'L_ 

~ '2.-& / 2-o I '2 Date: ~ ;:; 
EXHIBIT A 

CERTIFICATE OF INCORPORATION 
Industry Industria 

Canada Canada 

Certificate of Incorporation Certificat de constitution 

Canada Business Corporations Act Loi canadienne sur les societes par actions 

8165343 CANADA INC. 

Corporate name I Denomination socialc 

816534-3 

Corporation number I Numero de societe 

I HEREBY CERTIFY that the above-named 

corporation, the articles of incorporation of which 

are attached, is incorporated under the Canada 

Business Corporations Act. 

JE CERTIFIE que Ia societe susmentionnee, dont 

les statuts constitutifs sontjoints, est constituee 

en vertu de Ia Loi canadienne sur les societes par 

actions. 

Marcie Girouard 

Director I Directeur 

2012-10-18 

Date of Incorporation (YYYY -MM-DD) 

Date de constitution (AAAA-MM-JJ) 

C d

a.-; 

ana a 
·----' 

Industry 

Canada 

Industria 

Canada 

Corporate· name 

De nom in<Jtion sociale 

8165343 CANADA INC. 

Form 1 

Articles of Incorporation 

Canada Business Corporations 

Act (s. 6) 

2 Th~ prm ilK.: or lerritnry in Can11da \\here the: rcgi:<tcrcd <)fticc b situated 

La province <lU lc tt'rritoire nu CanaJn oi1 est situc Je siege Sl'eial 

QC 

Formulaire 1 

Statuts constitutifs 

Loi canadienne sur Jes societes 

par actions (art. 6) 

3 ; The clussc~ nnd any maximum numhl!r of sll.arcs that the corporation is authorized to issue 

Cat¢g:ories et le nombrt' nwximal d'nctions que Ia societe est autorisee a einerrre 

See attached schedule I Voir l'annexe cHointe 

;···4--l ~estrictjonc; on shar~ transt·t!rs 

··~··' Rcstr·iction~ ~ur lc tnmsfert des actions 

See attached schedule I Voir l'annexe ci-jointe 

5 Minimum ant.! maximum nurnha ('f direcwr.; 

1\ombre minimill er maxilllal d'administro.teurs 

Min. 1 Max. 15 

~~~----~~~--~------------------------------------------------------- R..:striction:- on the busiMss the corporntion liLlY carry on 

J.imitcs irnpo,ces il J'ac.:tivitc commercial<' de Ia so<:icte 

None 

7 , Other l.>nwisi<)l15 

1\utr~·~ di~pt>sitil>ns 

See attached schedule I Voir l'annexe cHointe 

8 lncnrpo.rator's DedanHion: r hereby certiry that I am authorizcd to sign.l1.nd submit thf~-li1rm. ----····-·---

Dcclnration des fondatcurs: J'Rttestc qucjc suis autorise it signer ct a ~nwm•ltrc:- le present formula ire. 

Nnmc(s)- Nom(s) Original Signed by ·Original signe par 

Gayle Noble Gayle Noble 

Gayle Noble 

'.otr: ~li'r~pr~:;cllt:lti<>ll C'lli!SiiULic~ an t>fti::ncc anJ. on SUilllllill} ctmviction. a pcr~on i~ lioble to :tlin~ lllll ~x•·~cding S:iOf)IJ t>r lo intprisollltnCill 

'''r a t"nn nt>! cxccdutf\ ,;, llH>nt/1, o>r bo>th (:<nhst•ct>[)n 25tlt'll<'f the CHCA). 

'.ot• · Fatrc unc l'nussc"dcclllratiun CPII!<lilllc li!N infr:lt·tinn <'I son antt:ur, sur <kdaration de ~ulpahilitt' p~r pn>c~dl•rc snnunairc. est pa~s1hk 

'' un<: amende ll1a'\llll:Jic de 5 f!Oii $~I tl'un emplbOnncmcnt maximnt de >i~ tn••is, "''de· l'unc de~' cko.\ l"·incs (par~graphc 1~01 I J Je Ia 

1.\.'S.-\). 

Canada IC 3419 (2008/04) 
INDUSTRY CANADA 

SCHEDULE A 

ARTICLES OF INCORPORATION 

8165343 CANADA INC. 

Canada Business Cmporatians Act 

3 - The classes and any maximum number of shares that the Corporation is authorized to 

issue: 

Unlimited number of common shares. 

I. The common shares shall have attached thereto the following rights, 

privileges, restrictions and conditions: 

#10879302 

(a) Voting. Each common share shall entitle the holder thereof to one (1) vote 

at all meetings of the shareholders of the Corporation. 

(b) Dividettds. The holders of the common shares shall be entitled to receive 

during each year, as and when declared by the board of directors, 

dividends payable in money, property or by the issue of fully paid shares 

of the share capital of the Corporation. 

(c) Liquidation, etc. In the event of the liquidation, dissolution or windingup of the Corporation, whether voluntary or involuntary, or other 

distribution of assets of the Corporation among shareholders for the 

purpose of winding up its affairs, the holders of the common shares shall 

be entitled to receive the remaining pmperty of the Corporation. 
INDUSTRY CANADA 

4- Restrictions, if any, on share transfers 

SCHEDULEB 

ARTia.ES OF IN CORPORA TJON 

8165343 CANADA INC. 

Canadtl Business Cotporatians Act 

Shares of the Corporation may not be transferred unless the restrictions on the 

transfer of securities of the Corporation contained in section 7 of these Articles 

(entitled "Other provisions, if any") are complied with. 

#10679173 
INDUSTRY CANADA 

SCHEDULEC 

ARTICLES OF INCORPORATION 

8165343 CANADA INC. 

CaMda Business Corporations Act 

7- Other provisions, jf any 

(1) Securities of the Corporation, other than non-convertible debt securities, may not 

be transferred unless 

(a) such transfer is approved by the directors or shareholders as evidenced 

by a resolution of the directors or shareholders, as the case may be; or 

(b) in the case of securities which are subject to restrictions on h·ansfer 

contained in a security holders' agreement, such restrictions are complied 

with. 

(2) The directors may appoint one (1) or more additional directors, who shall hold 

office for a term expiring no later than the close of the next annual meeting of 

shareholders, but the total number of directors so appointed may not exceed one 

third (1/3) of the number of directors elected at the previous arm.ual meeting of 

shareholders. 

#10879173 
1+1 Industry 

Canada 

lndustrle Form 2 

Canada I . . I R . d Off" Add natta eg1stere 1ce ress 

and First Board of Directors 

Canada Business Corporations Act 

(CBCA) {s. 19 and 1 06) 

Formulaire 2 

Siege social initial et premier 

conseil d'administration 

Loi canadienne sur les societes par 

actions (LCSA) (art. 19 et 106) 

-~j ·~ C:orpurat.: namc 

-

1 Denomi11atinn sm·.iHit· 

8165343 CANADA INC. 

2 : Addn:;~ of registered oftice 

--- AJre!;sc· du .-;icgc sociul 

7373 DE LA COTE VERTU BLVD. WEST 

SAINT LAURENT QC H4S 123 

----------------------···· __ .. , ·---------- : 3 · Additiollill addn::-~s 

Autre adrcssc 

-----,--,""'""""'-----,---::--:-:-------------------------------------- ' 4- ·: !'vlc!nhcrs of' the D~)CIHI or dirccWrs 

· - tvkrnb1·cs du consc•if d'administruti<.•n 

MICHAEL FRIISDAHL 

MICHAEL ROUSSEAU 

CALIN ROVINESCU 

BENJAMIN SMITH 

7373 DE LA C6TE VERTU BLVD. WEST, SAINT 

LAURENTQC 

H4S 1Z3, Canada 

7373 DE LA C6TE VERTU BLVD. WEST, SAINT 

LAURENTQC 

H4S 1Z3. Canada 

7373 DE LA C6TE VERTU BLVD. WEST, SAINT 

LAURENT QC 

H4S 1Z3, Canada 

7373 DE LA C6TE VERTU BLVD. WEST, SAINT 

LAURENTQC 

H4S 1Z3, Canada 

Resident Canadian 

Resident Canadien 

Yes /Oui 

Yes I Oui 

Yes I Oui 

Yes /Qui 

---·-, " --------------·------------ 5 :Declaration: I cc:nif'y that / have r0lcvant knowledge and that I nm authorized ro sign thi~ fl'nn. 

· Declaration : J ';Hl<>,tc que jc pos~i':ck unc connaissancc suffisamc ct que je su is autorisc( c) a signer k present 

f't~nnulain::. 

Original signed by I Original signe par 

Gayle Noble 

Gayle Noble 

514-397-3205 

:\otc: :vlhrcprc,;cntalil>n con~tillll~s "" (lfl;:n-:c nnd. on sum mar} convictJ<.>n. u p~r!'<lliiS liable toil line lit'( cxcco;;ding $5000 or w impriwnm~nt 

f\11 ~ 1~rrr1 not .:wceuing si' JH(IHths pr hoth {suhscc!I<Jil 250( I) ofth~ CHCA) 

\ma /'air~""~ !:w,;s~'d"dmMion con>titu~. tllle infr~~ti<'ll ct ·,,,n auteur. sur dcclomlion ric tulpllbiltl~ par pwc6dur~ ,,,mmair~, ~st passiblc d'unc 

:un,nd" nt~xllll:lk t.k 5 000$ cl ,J'un ~mpn;;onn~mctll m~.,itn:U ~~ ~ix moi,;, ,,u de 1·unc de l'l!5 deux pcinc; tpara~raph~ 250( 1) tk Ia LCSA). 

Canada IC 2904 (2008/04) 
EXHIBIT 8 

LICENSES 
2013-Apr-OZ 14:23 FromDate: 2013 ·04- Q 2 

Office 

des transports 

du Canada 

(REMPLACE LA LICENCE N° 975025 DATEE DU 

30 JUIN 2011) 

Licence internationale serYice regulier delivree a 

Canadian 

Transportation 

Agency 

Licence N° 

Licence No. 975025 

H31 P. 002/002 F-987 · 

(SUPERSEDES LICENCE NO. 975025 DATED 

JUNE 30, 2011) 

Scheduled international licence Issued to 

Air Canada 

exen;;ant egalement son activite sous le nom de also carrying on business as 

Air Canada Express 

Air Canada rouge 

par !'Office des transports du Canada conformement 

aux articles 69 et 78 de Ia Loi sur /es transports au 

Canada, L.C. (1996), ch. 10, modifiee (LTC), et suivant 

!'Accord relatif au transport aerien entre le 

gouvernement du Canada et le gouvernement des 

Etats-Unis d'Amerique signe le 12 mars 2007 (Accord), 

autorisant Ia licenciee a exploiter les services suivants : 

service international resulier (aeronefs moyens); 

service international regulier (gros aeronefs); 

service international reguller (aeronefs tout-cargo), 

sous reserve des conditions prescrites par le 

Reg/ement sur les transports aeriens, DORS/88-58, 

modiM (RTA), des conditions exigeant Ia detention d'un 

document d'aviation canadien delivre par le ministre des 

Transports et de Ia police d'a$Surance responsabilite 

reglementaire prevue a !'article 7 du RT A. et des 

conditions suivantes auxquelfes Ia licence est assujettie 

conformement au paragraphe 71 (1) de Ia LTC: 

by the Canadian Transportation Agency pursuant to 

sections 69 and 78 of the Canada Transportation Act, 

S.C., 1996, c. 10, as amended (CTA) and in 

accordance with the Air Transport Agreement between 

the Government of Canada and the Government of the 

United States of America signed on March 12, 2007 

(Agreement), that permits the Licensee to operate the 

following services: 

scheduled international service, mediurn aircraft; 

scneduled international service, large aircraft; 

scheduled international service, all-cargo aircraft, 

subject, in addition to the conditions prescribed by the 

Air Transportation Regulations, SOR/88·58, as 

amended (ATR), to the requirements to hold a 

Canadian aviation document issued by the Minister of 

Transport and to have prescribed liability insurance 

coverage as set out in section 7 of the ATR, and to the 

following conditions to which the licence is made subject 

pursuant to subsection 71(1) of the CTA: 

CONDITIONS 

1. La llcenciee est autorisee a exploiter des services 

internationaux regullers sur la(les) route(s) 

enoncee(5) dans I'Aocord. 

2. Les services internationaux reguliers doivent etre 

exploites suivant !'Accord et toutes ententes 

applicables conclues entre le Canada et les 

Etats-Unis d'Amerique. 

1. The Licensee is authorized to operate scheduled 

international services on the route(s) set out in the 

Agreement. 

2. The scheduled international services are to be 

conducted in accordance with the Agreement and 

any applicable arrangements agreed to between 

canada and the United States of America. 

Office des transports du Canaela canadian Transportation Agency 

ottawa (Ontario) K1A ON9 

www.cta-otc.gc.ca 

Canad¥i 

onawa Ontario K1A ON9 

www.ota-otc.go.ee. 
1+1 Transport 

Canada 

Ottawa, ON 

K1A ON8 

Transports 

Canada 

Febmary 18'h, 2013 

To the applicable Civil Aviation Authority: 

Re: Air Canada rouge- Canadian Air Operator Certificate (5260-1 I 985) 

YotJ( fi.k I VotrL' nH~ren~;e 

Our lUe I Noire r~fe'rcncc 

5260·11985 

RDIMS # 8205539 

We have been advised by Air Canada rouge representative Mr. Alan Read, Vice President 

Operations, that confirmation from Transport Canada, with respect to the progress of the application 

process towards the issuance of an Air Operator Certificate (AOC) for Air Canada rouge may be 

required as part of the licensing submission with your Civil Aviation Authority in order to seek 

permission to operate in your country. 

We wish to confirm that a duly completed AOC application for 8165343 Canada Inc. doing business 

as Air Canada rouge was received on October 19'\ 2012 and is well in progress and Transport 

Canada considers that there are not any perceived significant impediments at this point to hinder the 

successful completion of the process culminating in the issuance of an AOC near the planned start 

of operations date on July !

51 2013. 

If you wish to obtain further information, you are more than welcome to contact me at your 

convenience. 

Yours tmly, 

Captain Fran~ois Collins 

Technical Team Lead (TTL) Certification and Quality Assurance 

Transport Canada 

National Flight Operations 

Place de Ville Tower C 

330 Sparks Street 

Ottawa, Ontario, KIA ON8 

Government of Canada 

Francois.coll ins@ tc.gc .C<! 

613-991 -9967 

Canacfti www.tc.gc.ca 
EXHIBIT C 

OFFICERS & KEY PERSONNEL 

Name & Title Citizenship 

Michael Friisdahl, President and Chief Executive Officer Canadian 

R.A. ("AI") Read, VP Operations Canadian 

VUa_y_ Bathjia, VP Commercial Canadian 

Renee Smith-Valade, VP Customer Experience Canadian 

Marquis Monfette, Director of Maintenance Canadian 

James Dunnett, Chief Pilot Canadian 
EXHIBIT D 

MANAGEMENT BIOGRAPHIES 
MICHAEL FRIISDAHL 

PRESIDENT AND CHIEF EXECUTIVE OFFICER 

Michael Friisdahl is President and Chief Executive Officer for Air Canada rouge, and 

also serves as President and CEO at Air Canada Leisure Group. 

Prior to joining Air Canada, Michael held the position of Chief Executive Officer of 

Thomas Cook North America and was a member of the Group Executive Board at 

Thomas Cook Group pic. He was also a member of the International Purchasing Board 

and the Aviation Board. Prior to Michael's appointment as CEO of Thomas Cook North 

America, he held the position of President and Chief Operating Officer of Thomas Cook 

Canada. Under his leadership, Thomas Cook became a leading leisure travel group in 

Canada with significant growth in revenues. 

Michael has more than 25 years of experience in the international leisure travel business 

and a background in international travel, finance, marketing and sales management, 

mergers, acquisitions and divestitures, and business integration. 

R.A. READ 

VICE PRESIDENT, OPERATIONS 

R.A. ("AI") Read is Vice President, Operations for Air Canada rouge. He has overall 

responsibility for all aspects of the company's operations including all regulatory matters 

as the Transport Canada approved Operations Manager. His responsibilities are 

inclusive of Flight Operations, lnflight Service, Maintenance and Safety Management 

System. AI reports directly to Mr. Michael Friisdahl, President and CEO Air Canada 

rouge. 

AI has 34 years of commercial airline experience including 29 years with Air Canada in a 

variety of roles including the Director of System Operations Control Center. Further 

experience includes Vice President of Commercial and Operations at Skyservice 

Airlines, which was a Canadian based charter airline serving primarily sun destinations. 

He was also a principle member of the startup team at Sky Regional Airlines, a 

Canadian based regional carrier providing service to Air Canada under a Capacity 

Purchasing Agreement. His main responsibility was the management and oversight of 

all aspects of the daily operation. 

VIJA Y BATHJIA 

VICE PRESIDENT, COMMERCIAL 

Vijay Bathija is Vice President Commercial for Air Canada rouge. He has overall 

commercial responsibility for Air Canada rouge including fleet, route network and 

revenue and he reports to Michael Friisdahl, President and CEO, Air Canada rouge. 

Vijay has nearly 18 years of experience in the airline industry in commercial area. Prior 

to joining Air Canada rouge, Vijay was Senior Director of Network Planning at Air 

Canada since February 2007. As senior Director, he held overall responsibility for Air 

Canada's network and schedule including schedules for Jazz and Tier Ill carriers. 

Before joining Air Canada, Vijay worked with Sabre Airline Solutions Consulting in 
Southlake Texas as Head of Planning Consulting Division. In this role he worked with 

various airlines around the world on commercial turnaround, fleet and network and 

alliances consulting projects. Some of the clients include Alitalia, Air One, Etihad, AcesAvianca, Iberia, Jet Airways, Delta Airlines among others. 

Prior to joining Sabre, Vijay worked at Canadian Airlines International in Calgary. He 

joined Canadian Airlines in 1995 as Analyst in International Planning and rose to 

become Director of Route Planning before leaving in 2000. 

Vijay has an MBA degree (Dean's List) from Queen's University, Kingston, Canada. He 

specialized in finance and marketing. 

RENEE SMITH-VALADE 

VICE PRESIDENT, CUSTOMER EXPERIENCE 

Renee Smith-Valade is Vice President, Customer Experience for Air Canada rouge. 

She has overall customer responsibility for Air Canada rouge including brand, inflight, 

airports, customer and communications. She reports to Michael Friisdahl, President and 

CEO, Air Canada rouge. 

Renee has over 25 years of experience in communications and marketing including ten 

years in the Canadian airline industry. Prior to joining Air Canada rouge, Renee was a 

consultant to Air Canada on commercial ventures, after two years at British Columbia's 

hydro power authority leading Communications, Conservation and Customer Care for 

four million customers province-wide. Renee was Vice President of Communications for 

the 2010 Olympic and Paralympic Games Organizing Committee in Vancouver from 

2005- 2010, leading brand, marketing, media and public facing communications. 

Before taking on her responsibilities for the 2010 Games, Renee was Director, 

Stakeholder Relations at Air Canada's head office in Montreal after four years as 

Communications Manager. Renee joined Air Canada through the integration of Air 

Canada and Canadian Airlines International, where she had been managing 

communications at the airline's head offices in Calgary, Alberta. 

CAPTAIN JAMES (JIM) DUNNETT 

CHIEF PILOT 

Jim Dunnett is the System Chief Pilot for Air Canada rouge and is responsible for the 

professional standards of Air Canada rouge flight crews. This includes the development 

of Standard Operating Procedures, design and delivery of Training Programs, and 

determining the operational suitability of company routes and destination aerodromes. 

Jim reports to AI Read, Vice President, Operations. 

Jim's 39 years as a commercial pilot include 16 years as a Civil Aviation Inspector with 

Transport Canada and 10 years service as a pilot in the Canadian Air Force Reserve. 

During his career in management with Air Canada, he has held the positions of Manager 

Regulatory Affairs, Manager of Standards, Base Manager of the Toronto Pilot Base and 

Fleet Manager of the A320 Fleet. He has logged over 14,000 hours and maintains line 

competency as Captain on A320. 
MARQUIS MONFETTE 

PERSON RESPONSIBLE FOR MAINTENANCE 

Marquis Monfette is the Person Responsible for Maintenance (PRM) for Air Canada 

rouge. This position is equivalent to the Director of Maintenance in USA. He has overall 

responsibility for all aspects of the company's Maintenance operations including all 

related regulatory matters as the Transport Canada approved PRM. His responsibilities 

are inclusive of all Maintenance activities, line and heavy Maintenance including 

components, oversight of Maintenance service providers, audits and Safety 

Management System (SMS) related to Maintenance. Marquis reports directly to Mr. Alan 

Read, Vice-President Operation for Air Canada rouge. 

Marquis has 37 years within the Civil Aviation world, including 24 years at Transport 

Canada which 19 years were as managers at different level where two of them were as 

Civil Aviation Director General advisor/Chief. He was mainly involved with certification 

and surveillance of large aircrqft engaged in commercial airlin·e operations in Canada 

and in foreign countries 

Marquis was previously involved with one of the largest Maintenance Repair and 

Overhaul (MRO) in the world as Aveos PRM, Director of quality and Director of 

environment Health and safety. Initially he started with Pratt & Whitney then with smaller 

commercial and charter operations companies, then he worked for the Minister of 

Transport in Quebec city, Quebec. 
EXHIBIT E 

BOARD OF DIRECTORS 

Name Citizenship 

Michael Friisdahl Canadian 

Michael Rousseau Canadian 

Galin Rovinescu Canadian 

Benjamin Smith Canadian 
EXHIBIT F 

CERTIFICATE OF INSURANCE 
U.S. Department of 

Transportation 

Office of the Secretary 

of Transportation 

AGENCY DISPLAY OF ESTIMATED BURDEN 

The public reporting burden for this collection of information is estimated to average 30 minutes per response. If you 

wish to comments on the accuracy of the estimate or make suggestions for reducing this burden, please direct your 

comments to DOT and OMB at the following addresses: 

U.S. Department of Transportation 

Office of Aviation Analysis, P-57 

400 7th Street S.W. 

Washington, DC 20590 

and 

Office of Management and Budget 

Office of Information and Regulatory Affairs 

Paperwork Reduction Project 2106-0030 

Washington, DC 20503 

FOREIGN AIR CARRIERS CERTIFICATE OF INSURANCE NO. AC-AU104512/298 

(revised) 

POLICIES OF INSURANCE FOR AIRCRAFT ACCIDENT AND BODILY INJURY AND PROPERTY DAMAGE LIABILITY FILING INSTRUCTIONS: File an original of this form with the Regulatory Analysis Division, P-57, Office of Aviation Analysis, Department of Transportation, 400 7th Street, S.W., Washington, D.C. 20590. 

(Please type information, except signatures) 

THIS CERTIFIES THAT LLOYD'S UNDERWRITERS AND VARIOUS LICENCED COMPANIES 

(Name oflnsurer) 

has issued a policy or policies of Aircraft Liability Insurance to AIR CANADA also carrying on business as AIR CANADA, AIR CANADA 

EXPRESS, AIR CANADA JETZ, AC Cargo Limited Partnership as represented by its general partner, AC Cargo General Partner Inc., 

carrying on business as AIR CANADA CARGO and 8165343 Canada Inc. d/b/a Air Canada rouge. 

(Name and address of Insured Foreign Air Carrier) 

effective from December 15, 2012 until ten (1 0) days after written notice from the insured or carrier of the intent to terminate coverage is 

received by the Department of Transportation. 

Note: Part 205 of the Department's Regulations does not allow for a predetermined termination date and a certificate showing such a date is unacceptable. 

1. The Insurer (Check One): 

X is licensed to issue aircraft insurance policies in the United States; 

_ is licensed or approved by the government of to issue aircraft insurance policies; or 

_is an approved surplus line insurer in the State(s) of___..,.----

2. The insurer assumes, under the policy or policies listed below, aircraft accident liability insured to minimums at least equal to the 

following during operation, maintenance, or use of aircraft in "foreign transportation" as that term is defied in the Federal Aviation Act 

(Complete applicable section(s) below): 

A. CANADIAN CHARTER AIR TAXI OPERATORS WITH PART 294 AUTHORITY ONLY 

The aircraft covered by this policy have: (1) 30 or fewer passenger seats and a maximum payload capacity of7,500 pounds or less; and/or 

(2) a maximum authorized takeoff weight on wheels of no more than 35,000 pounds. (Check separate or combined coverage as 

appropriate): 

_ Separate Coverages: 

Policy No. Type of Liability 

Combined Bodily Injury (Excluding 

Passengers other than cargo attendants) and 

Property Damage Liability 

Passenger Bodily Injury Liability 

Minimum Limit 

Each Person Each Occurrence 

$75,000 $2,000,000 * (see note) 

$75,000 $75,000 x 75% oftotal 

number of passenger seats 

installed in aircraft. 

Combined Coverage: This combined coverage is a single limit of liability for each occurrence at least equal to the required minimums 

- stated above for bodily injury (excluding passengers), property damage, and passenger bodily injury. 

Policy No. Amount of Coverage ___________ _ 

_ This policy covers CARGO operations only and excludes passenger liability insurance. 

*NOTE: If the aircraft covered by this policy have more than 30 passenger seats or more than a maximum payloadcapacity of7,500 pounds, 

the minimum limited per occurrence shall be $20,000,000. 

usDOTfwUS 
B. FOREIGN AIR CARRIERS OPERATING SMALL AIRCRAFT 

The aircraft covered by this policy are SMALL AIRCRAFT (i.e., with 60 or fewer passenger seats and a maximum payload capacity of 

1,800 pounds or less) (Check separate or combined coverage as appropriate): · 

_Separate Coverages: Minimum Limit 

Policy No. Type of Liability Each Person 

Combined Bodily Injury (Excluding $300,000 

Passengers other than cargo attendants) and 

Property Damage Liability 

Passenger Bodily Injury Liability $300,000 

Each Occurrence 

$2,000,000 

$300,000 x 75% of total 

number of passenger seats 

installed in aircraft. 

X Combined Coverage: This combined coverage is a single limit of liability for each occurrence at least equal to the required minimums 

stated above for bodily injury (excluding passengers), property damage, and passenger bodily injury. 

Policy No. AUI 04512 Amount of Coverage $500,000,000. U.S. 

_This policy covers CARGO operations only and excludes passenger liability insurance. 

C. FOREIGN AIR CARRIERS OPERATING LARGE AIRCRAFT 

The aircraft covered by this policy are LARGE AIRCRAFT (i.e., with more than 60 passenger seats or with a maximum payload capacity 

of 18,000 pounds) (Check separate or combined coverage as appropriate): 

_Separate Coverages: 

Policy No. Type of Liability 

Combined Bodily Injury (Excluding 

Passengers other than cargo attendants) and 

Property Damage Liability 

Passenger Bodily Injury Liability 

Minimum Limit 

Each Person 

$300,000 

$300,000 

Each Occurrence 

$2,000,000 

$300,000 x 75% of total 

number of passenger seats 

installed in aircraft. 

X Combined Coverage: This combined coverage is a single limit of liability for each occurrence at least equal to the required minimums 

stated above for bodily injury (excluding passengers), property damage, and passenger bodily injury. 

Policy No. AUI 04512 Amount of Coverage $500,000,000. U.S. 

_This policy covers CARGO operations only and excludes passenger liability insurance. 

3. The Policy or policies listed in this certificate insure(s) (Check One): 

X Operations conducted with all aircraft operated by the Insured 

Operations conducted with the following types of aircraft: 

=Operations with the following aircraft: (use additional page if necessary) 

Make and Model 

FAA or Foreign Flag 

Registration No. 

4. Each policy listed in this certificate meets or exceeds the reqmrements in 14 CFR Part 205 

Lloyd's Underwriters & Various Licenced Cos. Marsh Canada Limited 

(Name of Insurer) 

c/o Marsh Canada Limited 

(Address) 

1981 McGill College Avenue #820, Montreal, QC H3A 3T4 

(City, State, Zip Code) 

Alaster Burpitt, Senior Vice President 

Contact (person who can verify the effectiveness of the 

· coverage) 

(514) 285-5184 I (514) 285-4727 

(Area Code, Phone~ ff} I tj.l9.a Code, Fax Number) 

fl"'~Wl (Sighafu~, i ~pplicable) 

April18, 2013 

(Date) 

(Name of Broker, if applicable) 

1981 McGill College Avenue #820 

(Address) 

Montreal, Quebec, H3A 3T4 

(City, State, Zip Code) 

Alaster Burpitt, Senior Vice President 

(Officer or) 

(514) 285-5184 I (514) 285-4727 

_HI~ 

(Area Code, Phone ~i'Code, Fax Number) 

April18, 2013 • 

(Date) 
EXHIBITG 

WARSAW CONVENTION LIABILITY WAIVER 
U.S. Department of Transportation 

Office of the Secretary of Transportation AGREEMENT 

Docket OST 95-236 

--------- -----------------

The undersigned carriers (hereinafter referred to as "the Carriers") hereby agree as follows: 

1. Each of the Carriers shall, effective May 16, 1966, include the following in its conditions of carriage, including tariffs embodying 

conditions of carriage filed by it with any government: 

"The Carrier shall avail itself of the limitation of liability provided in the Convention for the Unification of Certain Rules 

Relating to International Carriage by Air signed at Warsaw October 12th, 1929, or provided in the said Convention as amended by 

the Protocol signed at The Hague September 28th, 1955. However, in accordance with Article 22( 1) of said Convention, or said 

Convention as amended by said Protocol, the Carrier agrees that, as to all international transportation by the Carrier as defined in 

the said Convention or said Convention as amended by said Protocol, which, acccrding to the contract of Carriage, includes a 

point in the United States of America as a point of origin, point of destination, or agreed stopping place 

(1) The limit of liability for each passenger for death, wounding, or other bodily injury shall be the sum of US $75,000 

inclusive of legal fees and costs, except that. in case of a claim brought in a State where provision is made for separate 

award of legal fees and costs, the limit shall be the sum of US $58,000 exclusive of legal fees and costs. 

(2} The Carrier shall not, with respect to any claim arising out of the death, wounding, or other bodily injury of a passenger, 

avail itself of any defense under Article 20(1) of said Convention or said Convention as amended by said Protocol. 

Nothing herein shall be deemed to affect the rights and liabilities of the Carrier with regard to any claim brought by, on behalf 

of, or in respect of any person who has willfully caused damage which resulted in death, wounding, or other bodily injury of a 

passenger." 

2. Each Carrier shall, at the time of delivery of the ticket, furnish to each passenger whose transportation is governed by the 

Convention, or the Convention as amended by the Hague Protocol, and by the special contract described in paragraph 1, the following 

notice, which shall be printed in type at least as large as 10 point modern type and in ink contrasting with the stock on (i) each ticket; (ii) 

a piece of paper either placed in the ticket envelope with the ticket or attached to the ticket; or (iii) on the ticket envelope: 

"ADVICE TO INTERNATIONAL PASSENGER ON LIMITATION OF LIABILITY 

Passengers on a journey involving an ultimate destination or a stop in a country other than the country of origin are advised 

that the provisions of a treaty known as the Warsaw Convention may be applicable to the entire journey, including any portion 

entirely within the country of origin or destination. For such passengers on a journey to, from, or with an agreed stopping place in 

the United States of America, the Convention and special contracts of carriage embodied in applicable tariffs provide that the 

liability of 

[certain )~ 

[(name of carrier) and certain other] carriers parties to such special contracts for death of or personal injury to passengers is 

limited in most cases to proven damages not to exceed US $75,000 per passenger, and that this liability up to such limit shall not 

depend on negligence on the part of the carrier. For such passengers traveling by a carrier not a partY to such special contracts or 

on a journey not to, from, or having an agreed stopping place in the United States of America, liability of the carrier for death or 

personal injury to passengers is limited in most cases to approximately US $10,000 or US $20,000. 

The names of Carriers parties to such special contracts are available at all ticket offices of such carriers and may be 

examined on request. 

Additional protection can usually be obtained by purchasing insurance from a private company. Such insurance is not 

affected by any limitation of the carrier's liability under the Warsaw Convention or such special contracts of carriage. For further 

information please consult your airline or insurance company representative." 

3. [This Agreement was filed with the Civil Aeronautics Board of the United States. The Board approved it by Order E-23680, 

adopted May 13, 1966. The Agreement (Agreement 18900) became effective May 16, 1966. On January 1, 1985, this Agreement 

became the responsibility of the Department of Transportation (DOT) by operation of law.] 

4. This Agreement may be signed in any number of co1.mterparts, all of which'shafl con 

become a partY to this Agreement by signing a counterpart hereof and depositing it with DO 

5. Any Carrier partY hereto may withdraw from this Agreement by giving twelve (12) '· 

and the other Carriers parties to the Agreement. 

'Either alternative may be used. 

OST Form 4523 (Formerly CAB Form 263) 

' :tute one Agreement. Any Carrier may 
EXHIBIT H 

PASSENGER MANIFEST 

and 

FAMILY ASSISTANCE MATERIALS 
Docket OST 98 3305 42 

U.S. Department of Transportation 

400 Seventh Street, S.W. Room PL 401 

Washington, DC 20590 

April 25, 2013 

Dear Sir: 

The attached is submitted to the United States Department of Transportation as 

required by 14 CFR §243. 

The submission summaries the procedures that 8165343 Canada Inc. d.b.a. Air 

Canada rouge will use to collect passenger manifest information required by 14 CFR 

§243, and transmit the information to the Department of State following an aviation 

disaster. 

I would like to inform you that the emergency contact number for Air Canada rouge 

. Please be advised that this emergency contact number is not for 

general distribution. 

I hope that you will find this to your satisfaction. 

s~~Mt) Henry Bommer 

Air Canada Emergency Management 

Attach. 
8165343 Canada Inc. d.b.a Air Canada 

rouge 

Passenger Manifest Information 

14 CFR §243 

April 25, 2013 
Summary 

The following is submitted to the Secretary of Transportation in accordance with 14 CFR 

§243. 

This submission summarises the procedures that Air Canada rouge will use to collect 

passenger information required by 14 CFR §243 and transmit the information to the 

Department of State following an aviation disaster. 

1. Collection of Information 

The following information will be collected from all passengers, including non-revenue 

passengers, positioning crew, children and infants, using a form that has been 

specifically designed for this purpose: 

Mandatory information 

• First name (as provided by the passenger) 

• Middle name or middle initial (as provided by the passenger) 

• Last name (as provided by the passenger) 

• Citizenship (as provided by the passenger) 

Optional information 

• Contact name of a person (not travelling with the passenger) or entity 

• Contact telephone number 

2. Responsibility for Collection of Passenger Information 

The station responsible for the departure of the aircraft operating the covered flight 

segment will be responsible for collecting, and retaining, the passenger information. 

3. Method of Soliciting Information 

All passengers, including non-revenue passengers, positioning crews, children and 

infants, will be provided a form during the check-in process. Upon being presented with 

the form, the passenger will be informed of the requirement to fill in the form and 

provide the completed form to the gate agent prior to boarding the flight. 

Connection passengers and passengers that have completed check-in online will be 

provided with forms at their point of check-in or in the boarding area prior to boarding 

the aircraft covering the covered flight segment. 

2 
4. Method of Collection 

The gate agent will, prior to boarding the aircraft operating the covered flight segment, 

collect the form from the passenger at the same time that the passenger identification 

and boarding pass are checked. 

5. Retention of Information 

The departure airport will be required to retain the collected information until it has 

been confirmed that all passengers have disembarked the aircraft, or for no longer than 

twenty-four hours after the completion of the flight, whereupon the forms will be 

destroyed. 

The information collected from the passengers will not be retained for any use other 

than that intended by 14 CFR §243. 

6. Notification of Aviation Disaster 

Air Canada's System Operations Control centre will, upon being notified of an aviation 

disaster involving Air Canada's aircraft while operating a covered flight segment, 

without delay, contact the: 

Managing Director of Overseas Citizen Services 

Bureau of Consular Affairs 

United States Department of State 

Telephone Number: 

7. Compilation of Passenger Details 

In the event of an aviation disaster, the departure station will transmit the forms 

collected from passengers on the affected flight to Air Canada1s System Operations 

Control centre. Air Canada's System Operations Control centre will be responsible for 

compiling (reconciling) the passenger name list and transmitting the information to the 

organization requiring the information. 

8. Contents of the Passenger Name list 

The passenger name list will contain the following information: 

• Air carrier's name 

• Air carrier's flight number 

• Date of flight departure 

• Departure station 

• Arrival station 

3 
• Number of known United States Citizens on board 

• Passenger's title (if available} 

• Passenger's first name (as provided by the passenger) 

• Passenger's middle name or initial (as provided by the passenger) 

• Passenger's last name (as provided by the passenger} 

• Passenger's citizenship (as provided by the passenger) 

• Contact name (if available) 

• Contact telephone number (if available) 

• Number of pages 

Where the passenger has not provided a contact name and number, the carrier will use 

the contact information available in the 'passenger name record'. 

9. Transmission of Information 

The passenger name list, including the information collected in accordance with 14 CFR 

§243, will be transmitted, no later than three hours after the air carrier has become 

aware of an aviation disaster on a covered flight segment, tot the following 

organizations: 

• The United States Department of State 

• Upon request, the Director, Family Support Services, National Transportation Safety 

Board of the Untied States 

The passenger name list will be transmitted, by facsimile transmission, to umbers 

provided by the required organization. 

4 
Dockets- Dockets OST 98-3304 

U.S. Department of Transportation 

400 Seventh Street, S.W., Room PL 401 

Washington, DC 20590 

April 25, 2013 

Dear Sir: 

Please be advised that Air Canada has formed a new subsidiary 8165343 Canada 

Inc. d.b.a. Air Canada rouge. Air Canada will provide the support and assistance to 

survivors and families of passengers involved in an aircraft accident involving rouge. 

In order to reflect these changes, I submit the attached to the Secretary of 

Transportation and the Chairman of the National Transportation Safety Board in 

accordance with 49 USCA §41313 and the Wendell H. Ford Aviation Investment and 

Reform Act of the 21st Century. 

The attached outlines the procedures of Air Canada to address the needs of 

survivors and families of passengers involved in an aircraft accident in the United 

States involving an Air Canada, rouge or Air Canada Express carrier. 

I hope that this will be to your satisfaction. 

f 

Sihf'0JY, 

,W-l.~hu) Henry Bommer 

Air Canada 

Emergency Management 

Attach. 
Family Support in the Event of an Aircraft Accident in the 

United States of America 

Air Canada 

8165343 Canada Inc. d. b. a. Air Canada rouge 

Air Georgian Limited 

Jazz Aviation Limited Partnership 

Sky Regional Airline 

April 25, 2013 
Summary 

The following is submitted to the Secretary ofTransportation and the Chairman of the 

National Transportation Safety Board in accordance with 49USCA §41313. 

The submission summaries the procedures of the Airline1 to address the needs of 

survivors and families of passengers involved in an aircraft accident in the United States. 

1 Pre-Response Planning 

Each Airline covered by this submission has a comprehensive Emergency Response Plan 

(the Plan) that outlines the actions that are to be taken by the Airline in the event of an 

aircraft accident. 

The Emergency Response Plan calls for the airport nearest the accident site to provide 

the initial response to the accident while the Corporate Emergency Response Team is 

assembled and dispatched to the site. The Corporate Emergency Response Team 

assumes responsibility for the response activities upon arrival at the site. All response 

efforts will be co-ordinated by the Airline's Emergency Response Centre. 

2 Training 

The Airlines covered by this submission have trained active and retired personnel to 

meet the needs of survivors and family members following an accident. Where an agent 

of the airline is expected to provide assistance to passengers and families of passengers 

following an accident, the Airline will ensure that the agent has been provided with 

adequate training. 

3 Working with Designated Organisations 

The Airline will work with the organisation designated pursuant to section 1136(a)(2) to 

provide assistance to families at the site of the aircraft accident. 

4 Handling Enquiries from the Family 

The Airline's Plan provides for the publication of a toll free telephone number, capable 

of receiving inquiries from the family members in Canada and the United States in the 

event of an aircraft accident. The toll free number will be answered by Air Canada's Call 

Centres, which are capable of re-routing incoming calls and can, if required, be 

dedicated solely to answering calls from family members. 

-----------··-·-----

1 The term Airline as used in this document refers to Air Canada, 8165343 Canada Inc. 

d.b.a. Air Canada rouge, Air Georgian Limited (d. b. a Air Canada Express), Jazz Aviation 

Limited Partnership (d.b.a. Air Canada Express} and Sky Regional Airlines (d.b.a. Air 

Canada Express). 

2 
5 list of Passengers 

The Airline's Customer Journey Management department is responsible for locking out 

the passenger name list and passenger name record of passengers on the effected 

flight. Further, Customer Journey Management is responsible for reconciling this name 

list and producing the passenger manifest. 

Until the passenger name list has been verified, the passenger name list will be 

considered unconfirmed and will not be used to confirm the presence of a passenger on 

the flight. 

The passenger name list is a confidential document and as such is not to be distributed 

or copied without permission from the Director Emergency Response or his deputy. 

Customer Journey Management will distribute the passenger name list(s) to the 

following: 

• 

• 

• 

• 

The Airline's Director Emergency Response 

Air Canada's Call Centres 

Air Canada's Special Assistance Centre 

Codeshare and/or Alliance carriers (if required) 

Further, the passenger name list, containing the best information available at the time 

of the request, will be made available to the following agencies upon request: 

• National Transportation Safety Board of the United States 

• The organisation designated pursuant to section 1136(a)(2) 

• United States Department of State 

6 Notification of Families 

The Airline's Plan provides for notifying the families of passengers involved in an aircraft 

accident as soon as possible after the passenger has been verified as having boarded the 

aircraft. 

Notification will be performed based on contact information available in the Passenger 

Name record for the passengers on board the aircraft and, where required, Passenger 

Manifest Cards supplied by the passengers on boarding the aircraft. In the event that 

the passenger has not supplied contact information, staff in the Special Assistance 

Centre will attempt to determine a contact for the family of the passenger and contact 

the family. The time required to complete the process of notification of all of the 

families of passengers on board the aircraft involved in the accident is limited by the 

accuracy of the contact information that has been supplied by the passenger. 

3 
7 Travel and Care Expenses 

The Airline will transport to the site of the accident, at its expense, those family 

members that wish to be present at the site. 

Family members that have decided to travel tot the site of the accident will be provided 

with accommodations and will have all reasonable meal and travel expenses paid while 

at the site. 

8 Disposition of Remains and Personal Effects 

The Airline will ensure that the family of each deceased passenger is consulted about 

the disposition of the remains of the passenger. 

It is the Airline's intent to use a third party to handle the personal effects of passengers 

involved in the aircraft accident. 

The Airline will instruct that party to inform the family of the condition of the personal 

effects and to obtain from the family instructions for the return of the items. The Airline 

will respect the instructions provide by the family. 

Where there are personal effects that have not been claimed by the families of 

passengers, 'the effects will be photographed and a catalogue containing the 

photographs will be circulated to families. 

All unclaimed personal effects will be retained for a minimum of eighteen months. 

9 Monuments 

Should the Airline decide to erect, in the United States, a monument to the memory of 

passengers involved in an aircraft accident, the Airline will consult the families of the 

passengers as to the construction of, and inscription on, the monument. 

10 Equal Treatment of Passengers 

All passengers, including an employee of an air carrier or foreign air carrier aboard an 

aircraft and any person aboard the aircraft without regard to whether the person paid 

for the transportation, occupied a seat or held a reservation for the flight will be treated 

equally. 

11 Service and Assistance to Families and Passengers 

The Airline has a team of specially trained volunteers who will be responsible for 

ensuring that the physical needs of passengers and families of passengers are take care 

4 
of. This group of volunteers will work with organisations designated pursuant to section 

1136(a)(2). 

Where the passenger, or the family of a passenger, requires professional health 

services, the Airline will look to the agencies designated by the National Transportation 

Safety Board to ensure that these services are provided. 

12 Consultation Concerning Assistance to United States Citizens 

The Airline will, where it volunteers assistance to United States citizens within the 

United states with respect to an aircraft accident outside the United States involving 

major loss of life, consult with the National Transportation Safety Board and the 

Department of State on provision of assistance. 

13 Compensation to Service Organisations 

The Airline will provide reasonable compensation to the organisation designated 

pursuant to section 1136(a)(2) for services and assistance provided by that organisation. 

14 Notification to Owner of Property 

Where there is significant ground damage to non-government property, the Airline will 

notify the owner of property about liability for any property damage and the means for 

obtaining compensation. This notification shall advise the property owner to contact the 

property's insurer as the authoritative source about coverage and compensation, not to 

rely on unofficial information form the air carrier's representative about compensation 

by the air carrier for the accident-site property damage and to advise the property 

owner to obtain photographic or other evidence of property damage as soon as 

practicable after the accident, under reserve of restrictions on accessing the accident 

site. 

15 Simultaneous Transmission of NTSB Hearings 

The Airline will, where the NTSB conducts a public accident hearing at a location more 

than 80 miles for the accident site, ensure that the hearing will be available 

electronically live at the origin city and destination city, if that city is in the United 

States. 

5 
EXHIBIT I 

SPECIMEN FOREIGN AIR CARRIER PERMIT 
Issued by Order ___ _ 

UNITED STATES OF AMERICA 

DEPARTMENT OF TRANSPORTATION 

OFFICE OF THE SECRETARY 

WASHINGTON, D.C. 

PERMIT TO FOREIGN AIR 

CARRIER 

8165343 Canada Inc. d/b/a Air Canada rouge 

A Foreign Air Carrier of Canada 

is authorized, subject to the following provisions, the provisions of Title 49 of the U.S. 

Code, and the orders, rules, and regulations of the Department of Transportation, to 

engage in: 

Scheduled foreign air transportation of persons, property, and mail from 

points behind Canada, via Canada and intermediate points, to a point or 

points in the United States and beyond; 

Scheduled and charter foreign air transportation of property and mail 

between any point or points in the United States and any other point or 

points; and 

Charter foreign air transportation of persons, property and mail between 

any point or points in Canada and any point or points in the United States 

and any point or points in a third country or countries, provided that, except 

with respect to cargo charters, such service constitutes part of a continuous 

operation, with or without a change of aircraft, that includes service to 

Canada and the United States. 

The holder shall also be authorized to engage in other charter trips in foreign air 

transportation, subject to the terms, conditions, and limitations of the Department's 

regulations governing charters. 

This permit and the exercise of the privileges granted in it shall be subject to the terms, 

conditions, and limitations in both the order issuing this permit and the attachment to this 

order, and to applicable provisions of any treaty, convention or agreement affecting 

international air transportation now in effect, or that may become effective during the 

period this permit remains in effect, to which the United States and the holder's 

homeland are or shall become parties. 

In addition, the holder, in exercising the privileges granted in this permit, may only use 

aircraft wet leased from a duly authorized and properly supervised U.S. or foreign air 

carrier (or operate through a code-share arrangement with such a carrier, where the holder 
is not physically operating the flight), unless the Department has removed this condition 

by subsequent Order. 

This permit shall be effective on . Unless otherwise terminated at 

an earlier date pursuant to the terms of any applicable treaty, convention, or agreement, 

this permit shall terminate ( 1) upon the dissolution or liquidation of the holder to whom it 

was issued; (2) upon the effective date of any treaty, convention, or agreement or 

amendment, which shall have the effect of eliminating the right for the service authorized 

by this permit from the service which may be operated by airlines designated by the 

Government of Canada (or, if the right is partially eliminated, then the authority of this 

permit shall terminate in like part); (3) upon the effective date of any permit granted by 

the Department to any other carrier designated by the Government of Canada in lieu of -

the holder; or (4) upon the termination or expiration of the applicable air services 

agreement between the United States and Canada. However, clause (4) of this paragraph 

shall not apply if prior to such termination or expiration, the foreign air transportation 

authorized herein becomes the subject of another treaty, convention, or agreement to 

which the United States and Canada become parties. 

The Department of Transportation has executed this permit and affixed its seal on 

By: 

Assistant Secretary for 

Aviation and 

International Affairs 
CERTIFICATE OF SERVICE 

I hereby certify that I have this date served the foregoing document on the persons 

identified below by causing a copy to be sent by electronic mail. 

robert.wirick@aa.com 

francis.heil@aa.com 

anbird@fedex.com 

sllunsford@fedex.com 

howard. kass@usairways.com 

dan.weiss@united.com 

benjamin.slocum@usairways.com 

gmurphy@crowell.com (Counsel for United Airlines) 

lhalloway@crowell.com (Counsel for United Airlines) 

sascha. vanderbellen@delta.com 

jyoung@yklaw.com (Counsel for Spirit Airlines) 

dkirstein@yklaw.com (Counsel for Spirit Airlines) 

marshall.sinick@ssd.com (Counsel for Alaska Airlines) 

agoerlich@ggh-airlaw.com (Counsel for Allegiant and Ryan International) 

charters@evergreenairlines.com 

rpommer@atlasair.com 

kevin. montgomery@polarai rcargo. com 

anita.mosner@hklaw.com (Counsel for United Parcel Service) 

mlbenge@zsrlaw.com (Counsel for World Airways) 

john.allen@faa.gov 

urskr@state.gov 

todd.homan@dot.gov 

peter. irvine@dot.gov 

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