U.S. flag
        An official website of the United States government
          Here's how you know
        Here's how you knowDot gov**Official websites use .gov**
              
              A **.gov** website belongs to an official government organization in the United States.
        Https**Secure .gov websites use HTTPS**
              
              A **lock** (   A locked padlock
 ) or **https://** means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.  **
Menu


    close

        
        
                        
  
          Home
      
    
              How NIC can help
      
                
  
          **I need Training or Courses**
               Free e-courses available 24/7
              
      
                
  
          NIC Training Programs
          In-person and blended trainings
      
    
              I need Technical Assistance
          Guidance, support, advice, assessment, and/or customized training
      
    
              I'm looking for Information Assistance
          NIC publications, DVDs, FAQs, and more
      
    
              **I need other assistance from NIC**
              
      
                
  
          NIC Helpdesk
      
    
              Connect with other Corrections Professionals
          NIC Community Forums
      
    
              Funding Opportunities
          Cooperative Agreements and more
      
    
              Resources
      
                
  
          **News and Events**
              
      
                
  
          Conferences
      
    
              NIC Events
      
    
              NIC News & Media Releases
      
    
              Subscribe to NIC's News & Announcements
          Emails with NIC's latest news and initiatives
      
    
              NIC Quarterly Newsletter Archive
      
    
              **Featured Resources**
              
      
                
  
          Resources for Corrections Professionals
          Resources about correctional topics
      
    
              Topics
          Focused areas of research for Corrections Professionals
      
    
              NIC's e-courses
      
    
              Hot Topics
          Answers to questions about NIC services & resources
      
    
              FAQs
          Frequently Asked Questions
      
    
              **NIC Library**
              
      
                
  
          Search the Library Collection
      
    
              Ask a Librarian
      
    
              Free eBooks
      
    
              Sign in to the EBSCOhost Research Platform
          Free research resources provided by NIC
      
    
              Webinars and Broadcasts
          Streaming Video of NIC Trainings
      
    
              US State Statistics
          Statistics Information about US Corrections
      
    
              About NIC
      
                
  
          **About the Agency**
              
      
                
  
          Mission
      
    
              Staff Directory
      
    
              Reports to the Nation
      
    
              Funding Opportunities
      
    
              History of NIC
      
    
              Advisory Board
      
    
              **Divisions**
              
      
                
  
          Academy Division
      
    
              Community Services Division
      
    
              Jails Division
      
    
              Prisons Division
      
    
              **Strategic Plan**
              
      
                
  
          Subscribe to NIC's News & Announcements
          Emails with NIC's latest news and initiativesMy Cart
                                
                          
        
                Log in Home
                                    Resources
                                    Discover The Latest NIC News and Events
                                    NIC News & Media Release Archive
                                    Promoting Civility In The Correctional Workplace

      

                    
          
    Promoting Civility in the Correctional Workplace
Fri, 07/28/2023 - 12:00
      
            Snide remarks, backhanded compliments, gaslighting. These are just a few of the ways that incivility appears in the workplace. Leaders and employees who are uncivil to others are motivated by their own self-interests, choosing to manipulate situations for their own advantage rather than for everyone’s benefit. Seemingly innocent, these microaggressions can lower morale and decrease employee performance. Knowing the causes of incivility, its consequences, and how to promote civility in the workplace can help correctional leaders and employees build psychologically safe environments where everyone grows and thrives. With this in mind, the National Institute of Corrections (NIC) developed a two-part webinar series called Promoting Civility in the Correctional Workplace to expose the detrimental consequences of incivility in corrections and what staff and leaders can do about it.

Leaders and managers play an important role in cultivating civility in the workplace. Certain leadership and management styles promote civility and create an organizational culture where employees feel valued and respected. If leaders and managers use effective approaches that raise awareness about the existence and consequences of workplace incivility, they will be better positioned to create a civil climate in the workplace that fosters a healthy organization.

“Part One: The Causes and Effects of Workplace Incivility on Employees” is the first webinar in the incivility series and discusses how incivility both directly and indirectly affects the health of an organization. The webinar focuses on the challenges that people who experience incivility face and the patterns that those who engage in uncivil behavior display. The training emphasizes the benefits of civility and the role that every correctional professional plays in addressing workplace incivility.

“Part Two: The Role of Leaders and Managers in Cultivating a Workplace of Civility” explores practical strategies for leaders and managers to address uncivil and disrespectful behavior immediately. Specifically, leadership and management styles and effective strategies for cultivating a civility-based environment are presented while the inherent value of civility in a correctional environment is highlighted.

Research indicates that some roles within the correctional workforce are the most stressful public safety jobs in the United States. For this reason, the webinar also addresses the significance of civility in increasing mental wellness and the longevity of staff members. The training emphasizes the benefits of a civility-based work environment for the ongoing safety of staff, incarcerated individuals, and the general public.

This webinar is presented by Dr. Rowlanda Cawthon, Dean and Associate Professor, Northwest University and Managing Principle of Rowlanda Cawthon & Associates, LLC.

Learn more about workplace civility, working with challenging staff, and other corrections workplace-related topics in NIC’s Corrections Staffing Resource Center.

two business people shaking hands in a city Return to top

      About NIC

About the Agency
	Divisions
	Staff Directory
	Contact NIC

NIC Services

Training
	Technical Assistance
	Corrections Forums
	Subscribe to NIC News

Resources

Resources by Role
	Resources by Topic
	NIC News
	NIC Events
  
      Agency logo
              
                              National Institute of Corrections
        
                  NIC Legal Policies and DisclaimersNIC Privacy Policy and DisclaimersPlain Language PolicyAccessibility PolicyDOJ Links:Justice.govOpen GovernmentLegal Policies and DisclaimersInformation QualityPrivacy PolicySmall BusinessOffice of the Inspector GeneralBudget and PerformanceFOIANo FEAR Act DataVulnerability Disclosure PolicyVote.govHave a question about government services? Contact USA.govFollow NIC on X
the National institute of corrections governmental seal