U.S. flag
        An official website of the United States government
          Here's how you know
        Here's how you knowDot gov**Official websites use .gov**
              
              A **.gov** website belongs to an official government organization in the United States.
        Https**Secure .gov websites use HTTPS**
              
              A **lock** (   A locked padlock
 ) or **https://** means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.  **
Menu


    close

        
        
                        
  
          Home
      
    
              How NIC can help
      
                
  
          **I need Training or Courses**
               Free e-courses available 24/7
              
      
                
  
          NIC Training Programs
          In-person and blended trainings
      
    
              I need Technical Assistance
          Guidance, support, advice, assessment, and/or customized training
      
    
              I'm looking for Information Assistance
          NIC publications, DVDs, FAQs, and more
      
    
              **I need other assistance from NIC**
              
      
                
  
          NIC Helpdesk
      
    
              Connect with other Corrections Professionals
          NIC Community Forums
      
    
              Funding Opportunities
          Cooperative Agreements and more
      
    
              Resources
      
                
  
          **News and Events**
              
      
                
  
          Conferences
      
    
              NIC Events
      
    
              NIC News & Media Releases
      
    
              Subscribe to NIC's News & Announcements
          Emails with NIC's latest news and initiatives
      
    
              NIC Quarterly Newsletter Archive
      
    
              **Featured Resources**
              
      
                
  
          Resources for Corrections Professionals
          Resources about correctional topics
      
    
              Topics
          Focused areas of research for Corrections Professionals
      
    
              NIC's e-courses
      
    
              Hot Topics
          Answers to questions about NIC services & resources
      
    
              FAQs
          Frequently Asked Questions
      
    
              **NIC Library**
              
      
                
  
          Search the Library Collection
      
    
              Ask a Librarian
      
    
              Free eBooks
      
    
              Sign in to the EBSCOhost Research Platform
          Free research resources provided by NIC
      
    
              Webinars and Broadcasts
          Streaming Video of NIC Trainings
      
    
              US State Statistics
          Statistics Information about US Corrections
      
    
              About NIC
      
                
  
          **About the Agency**
              
      
                
  
          Mission
      
    
              Staff Directory
      
    
              Reports to the Nation
      
    
              Funding Opportunities
      
    
              History of NIC
      
    
              Advisory Board
      
    
              **Divisions**
              
      
                
  
          Academy Division
      
    
              Community Services Division
      
    
              Jails Division
      
    
              Prisons Division
      
    
              **Strategic Plan**
              
      
                
  
          Subscribe to NIC's News & Announcements
          Emails with NIC's latest news and initiativesMy Cart
                                
                          
        
                Log in Home
                                    About NIC
                                    Divisions
                                    Community Services Division

      

                    
          
    Community Services Division
The Community Services Division coordinates technical assistance, specialized training, and other programs related to probation, parole, and other forms of community-based corrections.The Division also sponsors the development of publications and materials on topics of interest to community corrections practitioners, and it coordinates an interdisciplinary effort to assist jurisdictions in developing a more evidence-based, cost-effective, and collaborative criminal justice system.Technical assistance related to Community Corrections is provided on issues such as caseload management, victims programs, employee safety, classification and assessment, and intermediate sanctions. *The Division also provides specialized training and other programs that focus on:* Executive Leadership and Development; Women Offenders; Evidence-Based Offender Interventions; Inmate Transition to Communities; Justice-Involved Veterans; Workforce Development; and Responding to Probation/Parole Violations.Division Chief
              Robbye Braxton

            On this pageAbout this pageWhere do you serve?TopicsWebinars & TrainingsHighlighted PublicationsCommunity Services Staff

Where do you serve
          Pretrial
          Probation

one man and two women in a business meeting
          Parole

a police officer talks to a member of the public

Topic-Driven Content
          ACA Mapping Initiative
          Community Corrections Academic Resources
          Correctional Responses to Domestic Violence Victims
          Employer-Driven Employment Model for Justice-Involved Individuals
          Evidence-Based Decision Making
          Evidence-based Practices (EBP)
          Gender-Responsive Policy & Practice Assessment (GRPPA)
          Justice-Involved Veterans
          Justice-Involved Women
          LGBTI Persons in Custody and Under Supervision
          Reentry/Transition
          Parole
          Post-Conviction Victim Service Providers
          Pretrial
          Probation and Parole
          Wellness for Corrections and Supervision Professionals
          Community Corrections Academic Resources



Learn more about CCAR Resources
          Community Corrections Collaborative Network



Learn more about the CCCN
          Evidence-Based Decision Making
            A Framework for Evidence-Based Decision Making in State and Local Criminal Justice Systems



Learn more about making informed decisions
          Justice Involved Women Programs
            National Directory of Programs for Women with Criminal Justice Involvement



Learn more about incarcerated women's programs
          Justice Involved Veterans



Learn more about Justice Involved Veterans
          LGBTI Policy Review and Development Guide



Learn more about developing LGBTI policies
          Offender Reentry
            The Value of Victim Involvement [Broadcast]



Learn more about Offender Reentry
          Transition from Jail to Community



Explore NIC's TJC curriculum

Webinars & Trainings
          Communicating with Families and Children in Correctional Facilities [Webinar]
      
Accession Number
              033320

            This webinar was created for the Family Connections Project. On April 16, 2020, the National Institute of Corrections (NIC) presented a 1.5-hour training webinar on strategies for staff to communicate with families and children in correctional facilities.

This webinar covered four major topics:

Co
          COVID-19: How are Pretrial Service Agencies Dealing with the Coronavirus? [Webinar]
      
Accession Number
              033372

            In line with directives from the White House, state authorities, and local officials, criminal justice agencies around the country have modified operations to comply with social distancing, travel restrictions, and mandatory health orders due to COVID-19. These policies have a significant impact on
          Measuring What Matters: Outcome and Performance Measures for the Pretrial Services Field [Webinar]
      
Accession Number
              033573

            Like its previous edition, Measuring What Matters, Second Edition helps agencies gather consistent and meaningful data to track the performance of pretrial programs based on the mission and needs of their local criminal justice system.

The second edition emphasizes measures that “work” in the real
          033669 veteran intercepts in the criminal justice system
      
Veteran Intercepts in the Criminal Justice System - [Webinar Series]
      
Accession Number
              033669

            Develop a better understanding of the Veteran Sequential Intercept Model (V-SIM) and the intervention strategies and resources available at each intercept in part one of NIC’s four-part series highlighting reentry, diversion, and desistance alternatives for justice-involved veterans as they progress
          Price
              $0.00

Veterans Treatment Courts: A Second Chance for Vets Who Have Lost Their Way [Internet Broadcast]
      
Accession Number
              029869

            This program on justice-involved veterans, highlights the lifesaving role being played by veterans treatment courts (VTCs) across the country.

From WWII through the continuing global war on terror, there are approximately 21.5 million veterans in the U.S. today. So many of these men, and

  Amount in Stock
              0
          Community Supervision Leadership Symposium 2021
      
Accession Number
              033553

            The National Institute of Corrections created a first of its kind interactive webinar series with members of the Pretrial Executives, Urban Chiefs, and Probation and Parole Executives networks. The series focuses on whole system leadership; implementation science; and diversity, equity, and

Highlighted Publications
          Community Supervision Peer Support Program Guidelines
          National Survey of Criminal Justice Coordinating Councils
          Perceptions of Criminal Justice Coordinating Council
          Collaborative Case Work with Justice Involved Women
          Community Supervision Staff Trauma and Organizational Stress Needs Assessment
          Community Supervision Staff Trauma and Organizational Stress: Summary of Findings
          Community Supervision Operational and Organizational Stress: White Paper
          Recommendations for Practice: Post-Conviction Victims' Rights and Services
          Model Practices for Parents in Prisons and Jails: Reducing Barriers to Family Connections
          Replication Validation of the Employment Retention Inventory: An Assessment Tool of the National Institute of Corrections
          Barracks Behind Bars II: In Veteran-Specific Housing Units, Veterans Help Veterans Help Themselves
          Law Enforcement Officers Respecting Service, Restoring Honor for Vets in Crisis
          Price
              $0.00

Pretrial Release and Probation: What is the Same and What is Different?

  Amount in Stock
              0
          A Framework for Pretrial Justice: Essential Elements of an Effective Pretrial System and Agency
          Barracks Behind Bars In Veteran-Specific Housing Units, Veterans Help Veterans Help Themselves
          Guidelines for Developing a Criminal Justice Coordinating Committee
          Guidelines for Staffing a Local Criminal Justice Coordinating Committee
          Ten Truths that Matter When Working with Justice Involved Women
          Fundamentals of Bail: A Resource Guide for Pretrial Practitioners and a Framework for American Pretrial Reform
          Money as a Criminal Justice Stakeholder: The Judge's Decision to Release or Detain a Defendant Pretrial
          Veterans Treatment Courts: A Second Chance for Vets Who Have Lost Their Way
          Measuring for Results: Outcome and Performance Measures for Pretrial Diversion Field
          Evidence-Based Decision Making in Local Criminal Justice Systems Initiative
          Myths & Facts - Why Incarceration Is Not the Best Way to Keep Communities Safe
          Myths & Facts - Using Risk and Need Assessments to Enhance Outcomes and Reduce Disparities in the Criminal Justice System
          A Framework for Evidence-Based Decision Making in Local Criminal Justice Systems
          A Framework for Evidence-Based Decision Making in State and Local Criminal Justice Systems
          Dosage Probation: A Prescription Based on Two Pilot Sites' Experiences
          Using Front End Interventions To Achieve Public Safety And Healthy Communities
                   Community Services Division
Robbye Braxton
      
      **Chief (A)**Community Services DivisionNational Institute of Corrections
Mandy Potapenko
      **Correctional Program Specialist**771-200-7953Contact
          Ken Rose
      **Correctional Program Specialist**771-200-7316Contact
          Kendall Rhyne
      **Correctional Program Specialist**Contact
          Lorie Brisbin
      **Correctional Program Specialist**202-514-0099Contact
          Katie Green
      **Correctional Program Specialist**202-307-0149Contact

    

  
  

      Contact Community Services Staff Return to top

      About NIC

About the Agency
	Divisions
	Staff Directory
	Contact NIC

NIC Services

Training
	Technical Assistance
	Corrections Forums
	Subscribe to NIC News

Resources

Resources by Role
	Resources by Topic
	NIC News
	NIC Events
  
      Agency logo
              
                              National Institute of Corrections
        
                  NIC Legal Policies and DisclaimersNIC Privacy Policy and DisclaimersPlain Language PolicyAccessibility PolicyDOJ Links:Justice.govOpen GovernmentLegal Policies and DisclaimersInformation QualityPrivacy PolicySmall BusinessOffice of the Inspector GeneralBudget and PerformanceFOIANo FEAR Act DataVulnerability Disclosure PolicyVote.govHave a question about government services? Contact USA.govFollow NIC on X
the National institute of corrections governmental seal