U.S. flag
        An official website of the United States government
          Here's how you know
        Here's how you knowDot gov**Official websites use .gov**
              
              A **.gov** website belongs to an official government organization in the United States.
        Https**Secure .gov websites use HTTPS**
              
              A **lock** (   A locked padlock
 ) or **https://** means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.  **
Menu


    close

        
        
                        
  
          Home
      
    
              How NIC can help
      
                
  
          **I need Training or Courses**
               Free e-courses available 24/7
              
      
                
  
          NIC Training Programs
          In-person and blended trainings
      
    
              I need Technical Assistance
          Guidance, support, advice, assessment, and/or customized training
      
    
              I'm looking for Information Assistance
          NIC publications, DVDs, FAQs, and more
      
    
              **I need other assistance from NIC**
              
      
                
  
          NIC Helpdesk
      
    
              Connect with other Corrections Professionals
          NIC Community Forums
      
    
              Funding Opportunities
          Cooperative Agreements and more
      
    
              Resources
      
                
  
          **News and Events**
              
      
                
  
          Conferences
      
    
              NIC Events
      
    
              NIC News & Media Releases
      
    
              Subscribe to NIC's News & Announcements
          Emails with NIC's latest news and initiatives
      
    
              NIC Quarterly Newsletter Archive
      
    
              **Featured Resources**
              
      
                
  
          Resources for Corrections Professionals
          Resources about correctional topics
      
    
              Topics
          Focused areas of research for Corrections Professionals
      
    
              NIC's e-courses
      
    
              Hot Topics
          Answers to questions about NIC services & resources
      
    
              FAQs
          Frequently Asked Questions
      
    
              **NIC Library**
              
      
                
  
          Search the Library Collection
      
    
              Ask a Librarian
      
    
              Free eBooks
      
    
              Sign in to the EBSCOhost Research Platform
          Free research resources provided by NIC
      
    
              Webinars and Broadcasts
          Streaming Video of NIC Trainings
      
    
              US State Statistics
          Statistics Information about US Corrections
      
    
              About NIC
      
                
  
          **About the Agency**
              
      
                
  
          Mission
      
    
              Staff Directory
      
    
              Reports to the Nation
      
    
              Funding Opportunities
      
    
              History of NIC
      
    
              Advisory Board
      
    
              **Divisions**
              
      
                
  
          Academy Division
      
    
              Community Services Division
      
    
              Jails Division
      
    
              Prisons Division
      
    
              **Strategic Plan**
              
      
                
  
          Subscribe to NIC's News & Announcements
          Emails with NIC's latest news and initiativesMy Cart
                                
                          
        
                Log in Home
                                    Resources
                                    Discover The Latest NIC News and Events
                                    NIC News & Media Release Archive
                                    Meet NIC Deputy Director Holly Busby

      

                    
          
    Meet NIC Deputy Director Holly Busby
Fri, 09/29/2023 - 12:00
      
            Holly Busby is the deputy director of the National Institute of Corrections (NIC). She has had an expansive career in criminal justice, serving over 30 years in a variety of roles from deputy sheriff to victim services and child protection social worker. All this includes a variety of roles in pretrial, probation, and parole services within Dodge and Olmsted Community Corrections, a two-county community corrections system in the state of Minnesota.“The variety of positions that I’ve held has really shaped how I view the work of the institute,” Busby says. “I worked with people to help them identify and make the changes that they need...to repair harm to victims, to heal relationships with their family, to address substance use disorders, to get the kind of treatment that they need to keep them[selves] out of the system.“All of those experiences,” Busby says, “all of those different people I’ve met with at different and challenging times in their lives really shaped who I am and how I see that the system can have a very positive impact. It can change lives. I’ve seen it happen.”For the past 50 years, divisions at NIC have worked collaboratively to address the needs of professionals who work with justice-involved adults throughout the span of the criminal justice system, from law enforcement and the courts to corrections, including probation and parole. It’s this collaborative aspect of NIC that makes Busby so passionate about her work and that of the institute. She says it’s an opportunity to apply all of the experiences in her career to help others who are helping people in the system.Busby first joined NIC through an Intergovernmental Personnel Act agreement and served as a correctional program specialist with the NIC Academy Division. Within two years, she joined NIC full time. Taking on higher-level positions, Busby served as chief of the NIC Community Services Division and then as deputy director of the agency. Today, she oversees the management of NIC’s internal operations and supports the division chiefs and the work of each division.“As deputy director, I want to support NIC’s existing goals of increasing staffing, increasing NIC budgetary funding, and expanding services to federal, state, tribal, and local criminal justice agencies and practitioners,” Busby says.Expanded services include (1) creating resources to help jurisdictions improve outcomes for people with mental health and substance use disorders, (2) helping corrections practitioners learn how to make better use of data, (3) facilitating the expansion of the use of peer support programs, and (4) expanding opportunities for people with lived experience to inform the development of innovative corrections programs in partnership with criminal justice practitioners.Personally, Busby is also generally concerned with NIC’s well-being. “It’s really important to me to address the internal operation challenges that NIC has, including expanding our use of technology and seeking out more modern methods to standardize and automate our administrative processes,” she says.Planned improvements to NIC’s customer service is one example of how new technology will be applied. Developers have been asked to create software that streamlines how customers request technical assistance. Replacing an old system of email and spreadsheets, the new system will allow customers to make requests and receive response plans in a central location. Busby hopes the system will benefit customers and employees alike, because it should alleviate much of the administrative work that can impede employees’ ability to do their best work.Using technology to collect and analyze data is another goal. Busby hopes NIC can use the insights that data can bring to better anticipate and evaluate the needs of criminal justice agencies.With less than a year in office, Busby says that so far the most rewarding part of being deputy director has been her ability to work with passionate people, others who are committed to the mission and vision of NIC and devoted to work collectively to improve the field of criminal justice and the lives of individuals and families who have been affected.“[NIC employees] are some of the most resilient people I have ever worked with,” Busby says. “I love the people who are NIC. I love the institute and our mission. And I respect and learn a lot from our constituents and stakeholders. It is an absolute privilege to get to work with all these great people, and I’m committed to doing my part to help NIC prepare for another 50 years of service to the country.”

Holly Busby
  Navigation links for: Meet NIC Deputy Director Holly Busby
      ‹ 2023 Fall Edition
                    Up
                    Corrections-Specific Post Critical Incident Seminar › Return to top

      About NIC

About the Agency
	Divisions
	Staff Directory
	Contact NIC

NIC Services

Training
	Technical Assistance
	Corrections Forums
	Subscribe to NIC News

Resources

Resources by Role
	Resources by Topic
	NIC News
	NIC Events
  
      Agency logo
              
                              National Institute of Corrections
        
                  NIC Legal Policies and DisclaimersNIC Privacy Policy and DisclaimersPlain Language PolicyAccessibility PolicyDOJ Links:Justice.govOpen GovernmentLegal Policies and DisclaimersInformation QualityPrivacy PolicySmall BusinessOffice of the Inspector GeneralBudget and PerformanceFOIANo FEAR Act DataVulnerability Disclosure PolicyVote.govHave a question about government services? Contact USA.govFollow NIC on X
the National institute of corrections governmental seal