Federal Register / Vol. 79, No. 113 / Thursday, June 12, 2014 / Notices 33731 

1Bd. of Governors of the Fed. Reserve Sys., 

Consumers and Mobile Financial Services 2014 

(2014) available at http://www.federalreserve.gov/

econresdata/consumers-and-mobile-financialservices-report-201403.pdf, at 1–4. 

2See, e.g. Elisa Tavilla, How Mobile Solutions 

Help Bridge the Gap: Moving the Underserved to 

Mainstream Financial Services, December 2013 at 

21–23 available at, http://www.bostonfed.org/

bankinfo/payment-strategies/publications/2013/

how-mobile-solutions-help-bridge-the-gap.html. 

3 Mobile Financial Services Survey 2014, Id. at 1– 

2 (2014). Note that in a recent White Paper, Susan 

Burhouse, Matthew Homer, Yazmin Osaki, Michael 

Bachman, Assessing the Economic Inclusion 

Potential of Mobile Financial Services,’’ April 23, 

2014 at 16 available at, http://www.fdic.gov/

consumers/community/mobile/Mobile-FinancialServices-and-Economic-Inclusion-04-23-2014

revised.pdf, authors reported that in the 2013 FDIC 

Survey of Unbanked and Underbanked Households 

(October 2014 forthcoming), 90 percent owned a 

mobile phone, of which 71 percent are 

smartphones. 

Dated: June 6, 2014. 

Donna S. Wieting, 

Director, Office of Protected Resources, 

National Marine Fisheries Service. 

[FR Doc. 2014–13683 Filed 6–11–14; 8:45 am] 

BILLING CODE 3510–22–P 

BUREAU OF CONSUMER FINANCIAL 

PROTECTION 

[Docket No.: CFPB–2014–0012] 

Request for Information Regarding the 

Use of Mobile Financial Services by 

Consumers and Its Potential for 

Improving the Financial Lives of 

Economically Vulnerable Consumers 

AGENCY: Bureau of Consumer Financial 

Protection. 

ACTION: Notice and request for 

information. 

SUMMARY: The Consumer Financial 

Protection Bureau (Bureau or CFPB), 

established under the Dodd-Frank Wall 

Street Reform and Consumer Protection 

Act (Dodd-Frank Act), has as part of its 

mission to empower consumers to take 

more control over their economic lives. 

The Bureau is charged with promoting 

financial education, researching 

developments in markets for consumer 

financial services and products, and 

providing information, guidance, and 

technical assistance regarding the 

offering and provision of consumer 

financial products or services to 

traditionally underserved consumers 

and communities. 

This notice seeks information about 

how consumers are using mobile 

financial services to access products and 

services, manage finances and achieve 

their financial goals with a focus on 

economically vulnerable consumers. We 

use ‘‘mobile financial services’’ (MFS) 

in this Request for Information (RFI) to 

cover mobile banking services and 

mobile financial management services. 

The RFI does not address mobile point 

of sale (‘‘POS’’) payments, except with 

respect to mobile payment products that 

are targeted specifically for low-income 

and underserved consumers, where it 

seeks to learn about how such targeting 

could benefit or harm those categories of 

consumers. The information from the 

responses will be used to inform the 

Bureau’s consumer education and 

empowerment strategies related to 

developments in these areas. 

DATES: Comments must be received on 

or before September 10, 2014 to be 

assured of consideration. 

ADDRESSES: You may submit responsive 

information and other comments, 

identified by Docket No. CFPB–2014– 

0012, by any of the following methods: 

• Electronic: Email Empowerment@

cfpb.gov or go to http://

www.regulations.gov. Follow the 

instructions for submitting comments. 

• Mail: Monica Jackson, Office of the 

Executive Secretary, Consumer 

Financial Protection Bureau, 1700 G 

Street NW., Washington, DC 20552. 

• Hand Delivery/Courier: Monica 

Jackson, Office of the Executive 

Secretary, Consumer Financial 

Protection Bureau, 1275 First Street NE., 

Washington, DC 20002. 

Instructions: Please note the number 

associated with any question to which 

you are responding at the top of each 

response (you are not required to 

answer all questions to receive 

consideration of your comments). The 

Bureau encourages the early submission 

of comments. All submissions must 

include the document title and docket 

number. Because paper mail in the 

Washington, DC area and at the Bureau 

is subject to delay, commenters are 

encouraged to submit comments 

electronically. In general, all comments 

received will be posted without change 

to http://www.regulations.gov. In 

addition, comments will be available for 

public inspection and copying at 1275 

First Street NE., Washington, DC 20002, 

on official business days between the 

hours of 10 a.m. and 5 p.m. Eastern 

Standard Time. You can make an 

appointment to inspect the documents 

by telephoning 202–435–7275. 

All submissions, including 

attachments and other supporting 

materials, will become part of the public 

record and subject to public disclosure. 

Sensitive personal information, such as 

account numbers or Social Security 

numbers, or names of other individuals, 

should not be included. Submissions 

will not be edited to remove any 

identifying or contact information. 

FOR FURTHER INFORMATION CONTACT: For 

general inquiries, submission process 

questions or any additional information, 

please contact Monica Jackson, Office of 

the Executive Secretary, at 202–435– 

7275. 

SUPPLEMENTARY INFORMATION: A major 

development in the consumer financial 

services market over the past few years 

has been the increasing use and 

proliferation of mobile technology to 

access financial services and manage 

personal finances. For example, last 

year 74,000 new customers a day began 

using mobile banking services. Using a 

mobile device to access accounts and 

pay bills can reduce cost and increase 

convenience for consumers. By enabling 

consumers to track spending and 

manage personal finances on their 

devices through mobile applications or 

text messages, mobile technology can 

help consumers achieve their financial 

goals. For the economically vulnerable, 

mobile can enhance access to safer, 

more affordable products and services 

in ways that can improve their 

economic lives. 

Consumer use of mobile financial 

services and products—offered by 

financial institutions, financial 

technology product developers and 

providers—has increased over the past 

few years. According to the Federal 

Reserve Board’s most recent survey on 

mobile financial services, 93 percent of 

mobile banking users used mobile 

banking to check account balances or 

recent transactions and 24 percent of 

smartphone users have used their phone 

to track purchases and expenses during 

the preceding year. One third (up from 

21 percent in 2011) of mobile phone 

users and over half (up from 42 percent 

in 2011) of smartphone users used 

mobile banking services. In the 

underbanked population, however, a 

larger percentage of mobile phone users 

reported using mobile banking (39 

percent) in the previous 12 months 

(compared to 17 percent for all phone 

users).1

Mobile financial services have been 

identified as having the potential to 

expand access to more underserved 

populations.2 A large percentage of 

unbanked and underbanked consumers, 

many of whom are low-income, have 

access to mobile phones, a significant 

number of which are smartphones—69 

percent of the unbanked have access to 

a mobile phone, half of which are 

smartphones; 88 percent of the 

underbanked have access to a mobile 

phone, 64 percent of which are 

smartphones.3 A majority of unbanked 


rmajette on DSK7SPTVN1PROD with NOTICES
33732 Federal Register / Vol. 79, No. 113 / Thursday, June 12, 2014 / Notices 

4 Id. at 18 (citing FDIC 2011 Household Survey 

and Pew Research Center, September 16, 2013). 

5Tavilla, How Mobile Solutions Help Bridge the 

Gap, Id. at 12. 

6Susan Burhouse, Matthew Homer, Yazmin 

Osaki, Michael Bachman, Assessing the Economic 

Inclusion Potential of Mobile Financial Services, 

April 23, 2014 at 29–30 available at, http://

www.fdic.gov/consumers/community/mobile/

Mobile-Financial-Services-and-Economic-Inclusion04-23-2014revised.pdf. 

7 Id. 

8FRS, Mobile Financial Services Survey 2014, Id. 

at 2, 19. 

9 Javelin Strategy and Research, ‘‘Mobile Banking, 

Tablet and Smartphone Forecast 2013–2018: Smart 

Device Adoption Drives Mobile Banking Boom in 

2013’’, March 2014 (95 million U.S. adults used 

mobile banking—a gain of 27 million mobile 

bankers over 2012, or 74,000 per day). Accessed 

summary of report and blog at https://

www.javelinstrategy.com/brochure/318/on May 23, 

2014. 

households are low-income (81 percent 

earn below $30,000) and a substantial 

proportion of consumers in this income 

bracket (45 percent) who use their 

mobile phone to access the Internet do 

so as their primary way to access it.4

Accessing financial products, 

services, and financial management 

tools via mobile devices has the 

potential to empower consumers to take 

more control over their financial lives, 

to increase savings and reduce debt. 

Such use can: 

• Help consumers access financial 

services that meet their needs. Whether 

provided by banks or nonbanks, mobile 

financial services can enable consumers 

to access myriad products and services 

that they may not be able to access due 

to location (not within their 

community), cost or other barriers to 

access. 

• Make access to financial services 

less expensive for consumers and 

incentivize providers. For example, bill 

payments, which can be costly and 

time-consuming for consumers using 

cash, may be cheaper, faster and easier 

using mobile.5 As acknowledged in a 

recent White Paper from FDIC, 

‘‘[a]lthough there are short-term costs 

and uncertainties associated with MFS, 

many industry reports indicate it has 

potential to reduce the cost of providing 

banking services.’’ 6 One industry 

estimate cited in the White Paper 

calculated the average cost of an inbranch transaction was $4.25 whereas 

the average cost was $0.10 for a mobile 

transaction.7

• Help with money management to 

help consumers increase savings and 

reduce debt. Mobile presents a faster 

and easier way to access products and 

manage money through various features 

such as online account opening, 

checking account balances, account 

alerts, faster funds transfer, remote 

deposit, and bill payment, which can 

enhance the consumer’s ability to save, 

pay bills on-time and more cheaply. For 

example, in the Federal Reserve’s Board 

2013 survey, 69 percent of mobile 

banking users reported that they 

checked their account balance before 

making a large purchase and half of 

them decided not to make purchase as 

a result of their account balance or 

credit limit.8

Given the increasing use of mobile 

financial services 9 and its potential 

benefits, the Bureau seeks information 

on how mobile financial services can be 

used to empower and address the 

financial needs of consumers in 

affordable and safe ways. Specifically, 

we are seeking information on: 

1. The general use of these mobile 

financial services and the opportunities 

this technology presents for addressing 

the needs of consumers, with a focus on 

economically vulnerable populations, 

including enhancing access to 

convenient financial services, 

facilitating effective account 

management by consumers, and 

building financial capability by creating 

increased ease in money management 

by use of personal financial 

management mobile tools; 

2. Barriers to low-income, 

underserved or economically vulnerable 

consumers accessing and using mobile 

technology for financial services; and 

3. Potential consumer protection 

issues associated with the use of such 

mobile technology for financial services 

by economically vulnerable consumers. 

The Bureau encourages comments 

from all members of the public, 

including: 

• Individual consumers. 

• Community groups. 

• Consumer groups. 

• Groups addressing issues affecting 

specific populations, including older 

Americans, people with disabilities, 

low-income, underserved or 

economically vulnerable consumers, 

recent immigrant and other groups. 

• Academics and other researchers. 

• Providers of financial services. 

• Financial institutions. 

• Providers and developers of mobile 

technology designed to address 

financial services needs and personal 

financial management. 

• Payments providers. 

• Telecommunications firms. 

• Regulators. 

• Social service providers, 

particularly those that serve lowincome, underserved or economically 

vulnerable consumers. 

When responding to any of the 

questions, for the product, service or 

technology that is the subject of the 

response, please include information 

about how it is rolled out or marketed 

to consumers; which, if any, specific 

population it is targeting; how it is 

brought to scale; and any challenges 

linking the product, service or 

technology to its intended targeted 

population. 

Mobile Financial Services (Mobile 

Banking and Mobile Financial 

Management Services) To Enhance 

Access and Opportunities for 

Consumers 

(1) What are some of the ways in 

which consumers use mobile 

technology to access financial services? 

What are some of the benefits to 

consumers of enhanced access via 

mobile? 

(2) How would making access via 

mobile differ from or improve overall 

access compared to only accessing 

financial services through an online 

channel? 

(3) Based on your experience, what 

percentage of customers access accounts 

at financial institutions via mobile? Has 

there been any research that sheds light 

on level of use by income strata, age, or 

other demographic factors? 

(4) Is there evidence of lower costs to 

service providers and/or to consumers 

when providing mobile financial 

services? Identify how those cost 

savings are achieved. 

a. For which type of account or 

transaction does mobile reduce cost? 

Why? 

b. Are there examples of tracking cost 

savings when products were made 

available via mobile or when consumers 

opt in to accessing products and 

services via mobile? 

c. Which products or services hold 

the most potential in terms of reducing 

costs of delivery and distribution to 

underserved consumers and 

communities? Please describe. 

(5) How can mobile financial services 

be brought to scale in ways that reach 

more consumers across the economic 

spectrum? 

a. What are examples of financial 

services and products brought to scale 

via mobile in ways that assist lowincome consumers? 

b. Are there actions the federal 

government can take to enhance 

opportunities for providing services and 

products via mobile for economically 

vulnerable consumers at scale? 

c. What role can and should thirdparty retail agents serve in providing 

financial products? Are there barriers 

that limit the ability of financial 

institutions to use third-party retail 

agents to provide mobile financial 


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Federal Register / Vol. 79, No. 113 / Thursday, June 12, 2014 / Notices 33733 

10Burhouse, Assessing the Economic Inclusion, 

Id. at 3. 

11Remote deposit capture (RDC) as used here 

refers to ability of consumer to deposit a check 

remotely by using the camera on a mobile device. 

12Barbara Bennett, Douglas Conover, Shaun 

O’Brien, and Ross Advincula, Cash Continues to 

Play a Key Role in Consumer Spending: Evidence 

from the Diary of Consumer Payment Choice, April 

2014 at 10 (Figure 11—those living in households 

with less than $25,000 of income used cash for 57% 

of their transactions) available at http://

www.frbsf.org/cash/publications/fed-notes/2014/

april/cash-consumer-spending-payment-diary. 

services? Does using third-party retail 

agents pose current and/or future risks 

to consumers? 

(6) How are financial service 

providers marketing mobile financial 

services? To underserved populations? 

a. What types of marketing or 

outreach methods, including 

partnerships with nonprofits and other 

entities, have been effective in 

increasing the numbers of underserved 

who use mobile financial services? 

b. What are examples of financial 

institutions using mobile devices for 

their employees to engage in outreach or 

provide services to underserved 

communities? What types of services 

can be provided remotely by employees 

using mobile devices in communities, 

e.g., account opening, deposits, etc.? 

(7) The 2014 FDIC White Paper 

identified that while MFS has the 

potential to help the underserved gain 

access to the banking system, MFS on a 

standalone basis appears to have a 

‘‘limited role in motivating and 

facilitating the unbanked access to the 

financial mainstream.’’ 10 Are there 

successful approaches to enhance access 

to financial services for the unbanked, 

whether it is via bank or nonbank 

providers? 

Specific Types of Mobile Financial 

Products and Services, Including 

Personal Financial Management 

Applications and Features 

(8) Are there any examples of or 

research on the use of mobile 

technology to enhance savings 

opportunities or habits for consumers? 

For economically vulnerable 

consumers? 

(9) Are there certain kinds of products 

or services that are more promising than 

others in terms of being adapted to 

mobile environment for the underserved 

market? Why? 

a. Deposit products? 

b. Point-of-sale transactions? 

c. Paying for purchase of products and 

services remotely? 

d. Bill payments? 

e. Overall money management 

products, including apps that enhance 

ability to manage money or set and meet 

financial goals? 

f. Remote deposit capture (RDC)? 11

(10) Are there specific types of current 

or potential innovations that have been 

identified by community groups, 

consumer advocates, educators, or 

others as helpful to the underserved? 

a. Could expansion of mobile help 

move consumers from higher-cost 

products to lower-cost products? Please 

explain. 

(11) How are loyalty and rewards 

programs being used for mobile 

financial services? What are some 

innovative programs that may help the 

underserved market: (1) Access more 

affordable financial services and 

products, and (2) achieve their financial 

goals? 

(12) Many low-income consumers use 

prepaid products for their daily 

financial transactions. What 

opportunities are there for low-income 

consumers to use these products via 

mobile devices? 

(13) Are there examples of financial 

service providers, individually or in 

partnership with intermediaries or 

third-party agents, offering financial 

education or financial capability 

interventions or tools as part of their 

mobile financial services offerings? 

Have any of these efforts been shown to 

be effective in: (1) Bringing more 

underserved consumers into mobile 

financial services; or (2) enhancing the 

financial capability of underserved 

consumers to reach their goals. 

(14) Consumers can check account 

balances, use account alerts to avoid 

fees or transfer funds, set aside funds for 

long or short term goals. Some of these 

features provide convenience while 

others can help track spending and 

manage money. What are examples of 

features offered by mobile financial 

services designed to advance the 

financial goals of consumers? What are 

some examples of successful use of 

features to advance financial goals? 

Please explain. 

(15) Given the significant level of cash 

usage within the low-income 

population,12 are there mobile financial 

services or products that enable 

consumers to use their cash to pay for 

goods and services remotely? 

(16) Making payments for goods and 

services by charging them to mobile 

phone bills has been suggested as a way 

for unbanked consumers to be able to 

make electronic payments. What are the 

risks, if any, for these consumers? What 

are potential benefits for the unbanked 

and underserved? 

Opportunities for Population 

Subgroups 

(17) The following subgroups of 

consumers face unique challenges in 

accessing financial products and 

services in ways that can improve their 

ability to meet their financial goals. 

Please respond to the questions for one 

or more of the individual subgroups. 

• Unbanked and underbanked. 

• Rural consumers. 

• People with disabilities. 

• Consumers with limited English 

proficiency. 

• Recent immigrants. 

• Underserved youth or ‘‘opportunity 

youth’’ (i.e., youth between the ages of 

16 and 24 who are neither enrolled in 

school nor participating in the labor 

market). 

• People residing in traditionally 

underserved communities. 

a. What are the barriers and 

challenges to using mobile to enhance 

access that are specific to these groups 

of consumers? 

b. What efforts have financial services 

providers, intermediaries, or third-party 

agents and community groups 

undertaken to serve the following 

groups of consumers via mobile? 

c. Are there examples of current 

mobile financial services that have been 

developed specifically to address the 

needs of these consumers, or services 

that may specifically benefit these 

consumers, e.g., Remote Deposit 

Capture (RDC)? 

d. Are there examples of successes in 

reaching these consumers and/or in 

helping these consumers reach their 

financial goals, and if so, what has 

contributed to the success? 

e. Are there additional consumer 

protections needed to address unique 

risks or barriers faced by these groups? 

Explain and please provide examples. 

Challenges and Barriers To Expanding 

Use and Reach of Mobile Financial 

Services, Particularly for Economically 

Vulnerable Populations 

(18) Privacy and security concerns 

have been cited as reasons consumers 

do not use mobile banking and mobile 

financial management services. What 

are the specific types of privacy and 

security concerns? What actions should 

consumers take to protect their 

information and identity? Are there 

products, services or features that 

address these concerns? What 

mechanisms should exist to disable use 

of stolen or mislaid mobile devices that 

are enabled to provide financial 

services? 

(19) What impediments are there to 

consumers opening a transaction or 


rmajette on DSK7SPTVN1PROD with NOTICES
33734 Federal Register / Vol. 79, No. 113 / Thursday, June 12, 2014 / Notices 

13Pew Charitable Trusts, Pew Research Internet 

Project, ‘‘Cell Internet Use 2013’’ (45% of cell 

internet users living in households with an annual 

income of less than $30,000 mostly use their phone 

to go online, compared with 27% of those living in 

households with an annual income of $75,000 or 

more). Accessed online at http://

www.pewinternet.org/2013/09/16/main-findings-2/ 

on May 23, 2014. 

savings account remotely via mobile or 

online? 

(20) What types of customer service or 

technical assistance concerns are there 

in the context of mobile financial 

services? For example, should 

consumers always have access to a 

customer service telephone number 

and/or call center? 

a. What methods are used to ensure 

consumers know when transactions are 

completed and funds available? Are 

additional methods needed? 

b. Do customer service levels vary 

depending on the dollar size of the 

mobile transactions? 

(21) What are some of the distinct 

challenges for financial service 

providers, including financial 

institutions, to offer mobile financial 

services to economically vulnerable 

consumers? Please describe in terms of 

these categories. 

a. Technical, including technology 

and operational. 

b. Regulatory. 

c. Cost. 

d. Marketing. 

e. Other. 

(22) What challenges and barriers 

exist for economically vulnerable 

consumers to access mobile financial 

services? 

a. Technological, including 

accessibility of devices and 

telecommunications services. 

b. Educational, including the level of 

understanding or knowledge about 

using financial products and services 

via mobile. 

c. Regulatory. 

d. Security and privacy concerns 

related to accessing mobile financial 

services, e.g., do lower cost platforms or 

devices carry less security and privacy 

protections? 

e. Costs, including cost of data plans. 

f. Language barriers. 

(23) What are the concerns, if any, 

related to access for underserved 

consumers and communities if 

increased use of mobile financial 

services results in fewer bank branches? 

Is there any research on the impact on 

bank physical locations when a 

significant number of customers use 

mobile financial services? Are there 

efforts to expand branch reach by using 

mobile technology to provide branch 

functions in the community, away from 

the branch? Please describe. 

Consumers’ Understanding of Risks 

Involved in Using Mobile Financial 

Services and Steps To Protect Them 

(24) Various groups representing 

consumers have identified risks to lowincome consumers when engaging in 

financial transactions via mobile, lack of 

accountability for all entities involved 

in the transactions, the ‘‘single point of 

failure’’ when consumers lose access to 

their mobile device and cannot access 

their financial accounts, possible move 

away from paper receipts or statements, 

and the use of data in ways that may 

promote products that pose risk to lowincome consumers. What core 

principles would help ensure that 

underserved consumers are protected 

when engaging in financial transactions 

through mobile? 

(25) Are there ways that financial 

management services or features can be 

used to prevent fraud or theft? What 

type of information would be helpful for 

consumers to know to avoid fraud or 

theft? 

(26) Security concerns have been 

cited as a reason why some consumers 

have decided not to use mobile banking. 

Are data breaches more common with 

mobile financial services relative to 

online financial services generally? Are 

they more common compared to 

traditional channels, e.g., phone, ATMs? 

(27) In terms of security with regard 

to accessing or transferring financial 

data: 

a. Are certain types of mobile devices 

less secure than others in terms of 

transferring financial data? 

b. Are certain types or levels of 

mobile services less secure than others? 

c. Is there greater risk of compromised 

or stolen information in more remote 

areas where signals may be weaker? 

d. How are consumers informed of 

risks associated with the types of 

devices they may be using or the types 

of plans/services they may have? 

(28) What risks does segmentation of 

the market through data created by 

mobile use present for underserved 

consumers? Is there a risk that data will 

be used to direct underserved 

consumers to higher-cost products and 

services than they would otherwise be 

eligible to purchase and that may pose 

greater risk of financial harm? Are low 

income consumers less likely to detect 

hidden fees, and, if so, does special 

attention need to be provided to the 

design of mobile payments products 

targeted at low income consumers? Is 

there any research that would help 

inform the data segmentation issue? 

(29) What are the types of fraud risk 

that low-income consumers may be 

exposed to when using mobile device to 

access financial services and products? 

Is the risk greater or less via mobile 

compared to accessing financial services 

online? Is the risk greater or less 

compared to using credit and debit 

cards or other means to access financial 

services? Please explain. 

(30) Many low-income consumers use 

cell phones (phones without operating 

systems). 

a. How are financial services 

providers, intermediaries and thirdparty agents using ‘‘texting’’ or other 

means to communicate with consumers 

via cell phones? 

b. What are the challenges and 

barriers to communicating through 

‘‘texting’’ for financial services and 

products? 

c. Are there additional protections 

needed that may affect providers’ ability 

to market or advertise to consumers via 

‘‘text’’? 

d. How have providers increased 

consumer use of text alerts? Please 

describe. 

(31) A significant percentage of lowincome consumers mostly use their 

phone to go online. Are privacy 

concerns different depending on 

whether consumers access services 

online via a computer or via a phone or 

mobile application? 13

(32) Are there unique challenges or 

risks associated with prepaid phones 

(pay-as-you-go or monthly) when using 

them to access financial services? 

(33) Are additional financial 

consumer protections needed to protect 

low-income or otherwise economically 

vulnerable consumers in the use of 

mobile financial services? Please 

explain. 

a. Are additional protections needed 

to protect consumers’ access to their 

financial accounts when they do not 

have access to their device because of 

loss, theft or non-payment of cell phone 

bill? 

b. Are there risks to consumers when 

third-party agents are used to facilitate 

transactions or provide other products 

via mobile? 

International Experience in Using 

Mobile Technology To Enhance Access 

and Increase Financial Capability of 

Economically Vulnerable Consumers 

It has been widely reported that 

mobile financial services are being used 

successfully in other countries to 

increase access for low-income 

consumers. These examples may shed 

light on how mobile technology could 

be used in ways designed to improve 

account access, use of safe and low-cost 

payments and the availability of tools to 


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Federal Register / Vol. 79, No. 113 / Thursday, June 12, 2014 / Notices 33735 

support money management for the 

economically vulnerable consumers in 

this country. 

(34) Are there useful international 

examples of the spread of mobile 

technology for financial services that 

enhance access for low-income 

consumers? What differences would or 

should apply if these approaches were 

adapted for the U.S. context? 

(35) Does mobile technology offer 

enhanced possibilities for direct personto-person international money 

transmittal? Does this bring with it 

greater risk of theft, fraud or money 

laundering? 

Authority: 12 U.S.C. 5511(c). 

Christopher D’Angelo, 

Chief of Staff, Bureau of Consumer Financial 

Protection. 

[FR Doc. 2014–13552 Filed 6–11–14; 8:45 am] 

BILLING CODE 4810–AM–P 

DEPARTMENT OF DEFENSE 

Department of the Air Force 

Notice of Intent Cancellation of 

Environmental Impact Statement on 

the Proposal To Relocate the 18th 

Aggressor Squadron From Eielson Air 

Force Base, Alaska to Joint Base 

Elmendorf-Richardson, Alaska 

AGENCY: United States Air Force, Pacific 

Air Forces, DOD. 

ACTION: Notice of Cancellation of 

Environmental Impact Statement. 

SUMMARY: The Air Force is issuing this 

notice to advise the public that per 

direction of the Secretary of the Air 

Force, the Air Force is cancelling the 

preparation of an Environmental Impact 

Statement under the National 

Environmental Policy Act on its 

proposal to relocate the 18th Aggressor 

Squadron from Eielson AFB, Alaska to 

Joint Base Elmendorf-Richardson 

(JBER), Alaska, and for the Air Force to 

adjust the size of the remaining base 

operating support functions at Eielson. 

Cancellation notifications will also be 

made in Eielson AFB and JBER regions 

of influence. 

DATES: This cancellation of the 

Environmental Impact Statement is 

effective upon publication of this notice 

in the Federal Register. 

Previous Federal Register notices 

regarding this action included: 

• Notice of Intent to prepare an EIS, 

January 18, 2013 (78 FR 4134) 

• Notice of Availability of a draft EIS, 

May 31, 2013 (78 FR 32645) 

• Notice of Extension of the public 

comment period August 7, 2013 (78 

FR 48151) 

For further information, contact: Ms. 

Toni Ristau, AFCEC/CZN, 2261 Hughes 

Ave., Ste. 155, Lackland AFB, TX 

78236–9853, Telephone: (210) 925– 

2738. 

Henry Williams, 

Acting Air Force Federal Register Liaison 

Officer. 

[FR Doc. 2014–13721 Filed 6–11–14; 8:45 am] 

BILLING CODE 5001–10–P 

DENALI COMMISSION 

Denali Commission Fiscal Year 2014 

Draft Work Plan 

AGENCY: Denali Commission. 

ACTION: Notice. 

SUMMARY: The Denali Commission 

(Commission) is an independent federal 

agency based on an innovative federalstate partnership designed to provide 

critical utilities, infrastructure and 

support for economic development and 

training in Alaska by delivering federal 

services in the most cost-effective 

manner possible. The Commission was 

created in 1998 with passage of the 

October 21, 1998 Denali Commission 

Act (Act) (Title III of Public Law 105– 

277, 42 U.S.C. 3121). The Act requires 

that the Commission develop proposed 

work plans for future spending and that 

the annual Work Plan be published in 

the Federal Register, providing an 

opportunity for a 30-day period of 

public review and written comment. 

This Federal Register notice serves to 

announce the 30-day opportunity for 

public comment on the Denali 

Commission Draft Work Plan for Federal 

Fiscal Year 2014 (FY 2014). 

DATES: Comments and related material 

to be received by July 14, 2014. 

ADDRESSES: Submit comments to the 

Denali Commission, Attention: Sabrina 

Hoppas, 510 L Street, Suite 410, 

Anchorage, AK 99501. 

FOR FURTHER INFORMATION CONTACT: Ms. 

Sabrina Hoppas, Denali Commission, 

510 L Street, Suite 410, Anchorage, AK 

99501. Telephone: (907) 271–1414. 

Email: shoppas@denali.gov. 

Background 

The Denali Commission 

(Commission) is an independent federal 

agency based on an innovative federalstate partnership designed to provide 

critical utilities, infrastructure and 

support for economic development and 

training in Alaska by delivering federal 

services in the most cost-effective 

manner possible. The Commission was 

created in 1998 with passage of the 

October 21, 1998, Denali Commission 

Act (Act) (Title III of Public Law 105– 

277, 42 U.S.C. 3121). 

The Commission’s mission is to 

partner with tribal, federal, state, and 

local governments and collaborate with 

all Alaskans to improve the 

effectiveness and efficiency of 

government services, to develop a welltrained labor force employed in a 

diversified and sustainable economy, 

and to build and ensure the operation 

and maintenance of Alaska’s basic 

infrastructure. 

By creating the Commission, Congress 

mandated that all parties involved 

partner together to find new and 

innovative solutions to the unique 

infrastructure and economic 

development challenges in America’s 

most remote communities. 

Pursuant to the Act, the Commission 

determines its own basic operating 

principles and funding criteria on an 

annual federal fiscal year (October 1 to 

September 30) basis. The Commission 

outlines these priorities and funding 

recommendations in an annual Work 

Plan. The Work Plan is adopted on an 

annual basis in the following manner, 

which occurs sequentially as listed: 

• Project proposals are solicited from 

local government and other entities. 

• Commissioners forward a draft 

version of the Work Plan to the Federal 

Co-Chair. 

• The Federal Co-Chair approves the 

draft Work Plan for publication in the 

Federal Register providing an 

opportunity for a 30-day period of 

public review and written comment. 

During this time, the draft Work Plan is 

also disseminated widely to 

Commission program partners 

including, but not limited to, the Bureau 

of Indian Affairs (BIA), the Economic 

Development Administration (EDA), 

and the United States Department of 

Agriculture—Rural Development 

(USDA–RD). 

• Public comment concludes and 

Commission staff provides the Federal 

Co-Chair with a summary of public 

comment and recommendations, if any, 

associated with the draft Work Plan. 

• If no revisions are made to the draft, 

the Federal Co-Chair provides notice of 

approval of the Work Plan to the 

Commissioners, and forwards the Work 

Plan to the Secretary of Commerce for 

approval; or, if there are revisions the 

Federal Co-Chair provides notice of 

modifications to the Commissioners for 

their consideration and approval, and 

upon receipt of approval from 

Commissioners, forwards the Work Plan 


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