2012 Federal Employee Viewpoint Survey Results

EMPLOYEES INFLUENCING CHANGE

NATIONAL COUNCIL ON DISABILITY 

AGENCY RESULTS

UNITED STATES 

OFFICE OF PERSONNEL MANAGEMENT

Over’

687,000’

Federal’

Employees’ 

Opinions’
NATIONAL COUNCIL ON DISABILITY 

2012 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS

 

Percent 

Positive

Strongly 

Agree Agree

Neither 

Agree nor 

Disagree Disagree

Strongly 

Disagree

Item 

Response 

Total**

Do Not Know/ 

No Basis to 

Judge

*1. I am given a real opportunity to improve my skills in my 

organization.

N 2 0 1 2 0 5 NA

% 40.4 40.4 0.0 18.8 40.8 0.0 100.0 

2. I have enough information to do my job well.

N 1 2 0 1 1 5 NA

% 63.0 18.8 44.1 0.0 18.8 18.2 100.0 

3. I feel encouraged to come up with new and better ways of doing 

things.

N 1 3 0 1 0 5 NA

% 81.8 18.8 63.0 0.0 18.2 0.0 100.0 

*4. My work gives me a feeling of personal accomplishment.

N 3 1 0 0 1 5 NA

% 81.8 63.0 18.8 0.0 0.0 18.2 100.0 

*5. I like the kind of work I do.

N 3 1 1 0 0 5 NA

% 81.2 63.0 18.2 18.8 0.0 0.0 100.0 

6. I know what is expected of me on the job.

N 3 0 0 1 1 5 NA

% 63.0 63.0 0.0 0.0 18.8 18.2 100.0 

7. When needed I am willing to put in the extra effort to get a job 

done.

N 4 1 0 0 0 5 NA

% 100.0 81.2 18.8 0.0 0.0 0.0 100.0 

8. I am constantly looking for ways to do my job better.

N 4 1 0 0 0 5 NA

% 100.0 81.2 18.8 0.0 0.0 0.0 100.0 

9. I have sufficient resources (for example, people, materials, 

budget) to get my job done.

N 2 0 0 0 3 5 0

% 40.4 40.4 0.0 0.0 0.0 59.6 100.0 

*10. My workload is reasonable.

N 1 0 0 2 2 5 0

% 18.8 18.8 0.0 0.0 44.1 37.0 100.0 

*11. My talents are used well in the workplace.

N 2 1 0 1 0 4 0

% 77.0 49.3 27.6 0.0 23.0 0.0 100.0 

*12. I know how my work relates to the agency's goals and priorities.

N 3 1 1 0 0 5 0

% 81.8 63.0 18.8 18.2 0.0 0.0 100.0 

*13. The work I do is important.

N 4 0 0 1 0 5 0

% 81.2 81.2 0.0 0.0 18.8 0.0 100.0 

*14. Physical conditions (for example, noise level, temperature, 

lighting, cleanliness in the workplace) allow employees to perform 

their jobs well.

N 2 3 0 0 0 5 0

% 100.0 40.4 59.6 0.0 0.0 0.0 100.0

 

*15. My performance appraisal is a fair reflection of my performance.

N 2 0 2 0 0 4 1

% 49.7 49.7 0.0 50.3 0.0 0.0 100.0 

16. I am held accountable for achieving results.

N 2 1 2 0 0 5 0

% 60.3 41.5 18.8 39.7 0.0 0.0 100.0 

Survey Administration Period: April 4, 2012 to May 16, 2012

Percentages are weighted to represent the Agency's population.

* AES prescribed items

** Unweighted count of responses excluding 'Do Not Know' and 'No Basis to Judge'

Sample or Census: Census

Number of surveys completed: 5

Number of surveys administered: 9

Page 1 Response Rate: 55.6%
NATIONAL COUNCIL ON DISABILITY 

2012 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS

 

Percent 

Positive

Strongly 

Agree Agree

Neither 

Agree nor 

Disagree Disagree

Strongly 

Disagree

Item 

Response 

Total**

Do Not Know/ 

No Basis to 

Judge

17. I can disclose a suspected violation of any law, rule or regulation 

without fear of reprisal.

N 3 0 0 1 1 5 0

% 63.0 63.0 0.0 0.0 18.8 18.2 100.0 

*18. My training needs are assessed.

N 2 0 0 2 1 5 0

% 40.4 40.4 0.0 0.0 37.0 22.6 100.0 

*19. In my most recent performance appraisal, I understood what I had 

to do to be rated at different performance levels (for example, 

Fully Successful, Outstanding).

N 2 0 1 1 0 4 1

% 49.7 49.7 0.0 22.4 27.9 0.0 100.0

 

*20. The people I work with cooperate to get the job done.

N 3 0 0 2 0 5 NA

% 63.0 63.0 0.0 0.0 37.0 0.0 100.0 

*21. My work unit is able to recruit people with the right skills.

N 2 0 2 0 0 4 0

% 52.1 52.1 0.0 47.9 0.0 0.0 100.0 

*22. Promotions in my work unit are based on merit.

N 1 0 2 1 0 4 1

% 24.3 24.3 0.0 52.1 23.5 0.0 100.0 

*23. In my work unit, steps are taken to deal with a poor performer who 

cannot or will not improve.

N 1 0 1 2 0 4 1

% 24.3 24.3 0.0 27.8 47.9 0.0 100.0 

*24. In my work unit, differences in performance are recognized in a 

meaningful way.

N 1 0 1 2 0 4 1

% 24.3 24.3 0.0 27.8 47.9 0.0 100.0 

25. Awards in my work unit depend on how well employees perform 

their jobs.

N 1 1 2 1 0 5 0

% 41.5 18.8 22.6 39.7 18.8 0.0 100.0 

26. Employees in my work unit share job knowledge with each other.

N 2 2 0 0 0 4 0

% 100.0 52.8 47.2 0.0 0.0 0.0 100.0 

27. The skill level in my work unit has improved in the past year.

N 2 2 0 0 0 4 1

% 100.0 52.1 47.9 0.0 0.0 0.0 100.0 

 

Percent 

Positive Very Good Good Fair Poor Very Poor

Item 

Response 

Total

Do Not Know/ 

No Basis to 

Judge

28. How would you rate the overall quality of work done by your work 

unit?

N 3 1 1 0 0 5 NA

% 81.8 63.0 18.8 18.2 0.0 0.0 100.0 

 

Percent 

Positive

Strongly 

Agree Agree

Neither 

Agree nor 

Disagree Disagree

Strongly 

Disagree

Item 

Response 

Total**

Do Not Know/ 

No Basis to 

Judge

*29. The workforce has the job-relevant knowledge and skills 

necessary to accomplish organizational goals.

N 2 1 0 2 0 5 0

% 63.0 40.4 22.6 0.0 37.0 0.0 100.0 

Survey Administration Period: April 4, 2012 to May 16, 2012

Percentages are weighted to represent the Agency's population.

* AES prescribed items

** Unweighted count of responses excluding 'Do Not Know' and 'No Basis to Judge'

Sample or Census: Census

Number of surveys completed: 5

Number of surveys administered: 9

Page 2 Response Rate: 55.6%
NATIONAL COUNCIL ON DISABILITY 

2012 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS

 

Percent 

Positive

Strongly 

Agree Agree

Neither 

Agree nor 

Disagree Disagree

Strongly 

Disagree

Item 

Response 

Total**

Do Not Know/ 

No Basis to 

Judge

*30. Employees have a feeling of personal empowerment with respect 

to work processes.

N 2 0 0 0 2 4 1

% 52.1 52.1 0.0 0.0 0.0 47.9 100.0 

31. Employees are recognized for providing high quality products and 

services.

N 2 1 0 1 1 5 0

% 63.0 40.4 22.6 0.0 18.8 18.2 100.0 

*32. Creativity and innovation are rewarded.

N 1 1 1 1 1 5 0

% 41.5 18.8 22.6 21.5 18.8 18.2 100.0 

*33. Pay raises depend on how well employees perform their jobs.

N 1 0 0 2 1 4 1

% 24.3 24.3 0.0 0.0 52.1 23.5 100.0 

34. Policies and programs promote diversity in the workplace (for 

example, recruiting minorities and women, training in awareness 

of diversity issues, mentoring).

N 1 2 0 1 0 4 1

% 76.5 24.3 52.1 0.0 23.5 0.0 100.0

 

*35. Employees are protected from health and safety hazards on the 

job.

N 2 1 0 2 0 5 0

% 63.0 40.4 22.6 0.0 37.0 0.0 100.0 

*36. My organization has prepared employees for potential security 

threats.

N 2 1 0 2 0 5 0

% 63.0 40.4 22.6 0.0 37.0 0.0 100.0 

37. Arbitrary action, personal favoritism and coercion for partisan 

political purposes are not tolerated.

N 2 0 1 1 1 5 0

% 41.5 41.5 0.0 21.5 18.8 18.2 100.0 

38. Prohibited Personnel Practices (for example, illegally 

discriminating for or against any employee/applicant, obstructing a 

person's right to compete for employment, knowingly violating 

veterans' preference requirements) are not tolerated.

N 2 1 1 0 1 5 0

% 63.0 41.5 21.5 18.8 0.0 18.2 100.0

 

39. My agency is successful at accomplishing its mission.

N 3 1 0 0 1 5 0

% 81.8 63.0 18.8 0.0 0.0 18.2 100.0 

40. I recommend my organization as a good place to work.

N 2 1 0 2 0 5 NA

% 63.0 41.5 21.5 0.0 37.0 0.0 100.0 

41. I believe the results of this survey will be used to make my agency 

a better place to work.

N 3 0 0 1 0 4 1

% 77.6 77.6 0.0 0.0 22.4 0.0 100.0 

*42. My supervisor supports my need to balance work and other life 

issues.

N 3 1 1 0 0 5 0

% 81.8 63.0 18.8 18.2 0.0 0.0 100.0 

43. My supervisor/team leader provides me with opportunities to 

demonstrate my leadership skills.

N 2 2 1 0 0 5 0

% 81.8 40.4 41.5 18.2 0.0 0.0 100.0 

*44. Discussions with my supervisor/team leader about my 

performance are worthwhile.

N 3 0 2 0 0 5 0

% 63.0 63.0 0.0 37.0 0.0 0.0 100.0 

Survey Administration Period: April 4, 2012 to May 16, 2012

Percentages are weighted to represent the Agency's population.

* AES prescribed items

** Unweighted count of responses excluding 'Do Not Know' and 'No Basis to Judge'

Sample or Census: Census

Number of surveys completed: 5

Number of surveys administered: 9

Page 3 Response Rate: 55.6%
NATIONAL COUNCIL ON DISABILITY 

2012 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS

 

Percent 

Positive

Strongly 

Agree Agree

Neither 

Agree nor 

Disagree Disagree

Strongly 

Disagree

Item 

Response 

Total**

Do Not Know/ 

No Basis to 

Judge

45. My supervisor/team leader is committed to a workforce 

representative of all segments of society.

N 1 3 0 0 0 4 1

% 100.0 24.3 75.7 0.0 0.0 0.0 100.0 

46. My supervisor/team leader provides me with constructive 

suggestions to improve my job performance.

N 2 0 1 1 0 4 0

% 49.3 49.3 0.0 27.6 23.0 0.0 100.0 

*47. Supervisors/team leaders in my work unit support employee 

development.

N 2 0 1 1 0 4 1

% 52.1 52.1 0.0 24.3 23.5 0.0 100.0 

48. My supervisor/team leader listens to what I have to say.

N 3 1 1 0 0 5 NA

% 81.2 63.0 18.2 18.8 0.0 0.0 100.0 

49. My supervisor/team leader treats me with respect.

N 3 1 1 0 0 5 NA

% 81.8 63.0 18.8 18.2 0.0 0.0 100.0 

50. In the last six months, my supervisor/team leader has talked with 

me about my performance.

N 3 0 0 2 0 5 NA

% 63.0 63.0 0.0 0.0 37.0 0.0 100.0 

*51. I have trust and confidence in my supervisor.

N 3 0 2 0 0 5 NA

% 63.0 63.0 0.0 37.0 0.0 0.0 100.0 

 

Percent 

Positive Very Good Good Fair Poor Very Poor

Item 

Response 

Total

Do Not Know/ 

No Basis to 

Judge

*52. Overall, how good a job do you feel is being done by your 

immediate supervisor/team leader?

N 3 1 1 0 0 5 NA

% 81.2 63.0 18.2 18.8 0.0 0.0 100.0 

 

Percent 

Positive

Strongly 

Agree Agree

Neither 

Agree nor 

Disagree Disagree

Strongly 

Disagree

Item 

Response 

Total**

Do Not Know/ 

No Basis to 

Judge

*53. In my organization, leaders generate high levels of motivation and 

commitment in the workforce.

N 2 1 0 1 1 5 0

% 63.0 41.5 21.5 0.0 18.8 18.2 100.0 

54. My organization's leaders maintain high standards of honesty and 

integrity.

N 1 2 0 1 1 5 0

% 63.0 18.8 44.1 0.0 18.8 18.2 100.0 

*55. Managers/supervisors/team leaders work well with employees of 

different backgrounds.

N 1 3 0 0 1 5 0

% 81.8 18.8 63.0 0.0 0.0 18.2 100.0 

*56. Managers communicate the goals and priorities of the 

organization.

N 1 1 0 2 1 5 0

% 40.4 18.8 21.5 0.0 41.5 18.2 100.0 

*57. Managers review and evaluate the organization's progress toward 

meeting its goals and objectives.

N 1 2 1 0 1 5 0

% 63.0 18.8 44.1 18.8 0.0 18.2 100.0 

Survey Administration Period: April 4, 2012 to May 16, 2012

Percentages are weighted to represent the Agency's population.

* AES prescribed items

** Unweighted count of responses excluding 'Do Not Know' and 'No Basis to Judge'

Sample or Census: Census

Number of surveys completed: 5

Number of surveys administered: 9

Page 4 Response Rate: 55.6%
NATIONAL COUNCIL ON DISABILITY 

2012 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS

 

Percent 

Positive

Strongly 

Agree Agree

Neither 

Agree nor 

Disagree Disagree

Strongly 

Disagree

Item 

Response 

Total**

Do Not Know/ 

No Basis to 

Judge

58. Managers promote communication among different work units (for 

example, about projects, goals, needed resources).

N 2 2 0 0 1 5 0

% 81.8 41.5 40.4 0.0 0.0 18.2 100.0 

59. Managers support collaboration across work units to accomplish 

work objectives.

N 2 2 0 0 1 5 0

% 81.8 41.5 40.4 0.0 0.0 18.2 100.0 

 

Percent 

Positive Very Good Good Fair Poor Very Poor

Item 

Response 

Total**

Do Not Know/ 

No Basis to 

Judge

60. Overall, how good a job do you feel is being done by the manager 

directly above your immediate supervisor/team leader?

N 1 1 0 0 2 4 0

% 52.1 24.3 27.8 0.0 0.0 47.9 100.0 

 

Percent 

Positive

Strongly 

Agree Agree

Neither 

Agree nor 

Disagree Disagree

Strongly 

Disagree

Item 

Response 

Total**

Do Not Know/ 

No Basis to 

Judge

*61. I have a high level of respect for my organization's senior leaders.

N 1 2 1 1 0 5 0

% 63.0 18.8 44.1 18.8 18.2 0.0 100.0 

62. Senior leaders demonstrate support for Work/Life programs.

N 1 1 0 0 1 3 2

% 68.9 32.2 36.7 0.0 0.0 31.1 100.0 

 

Percent 

Positive

Very 

Satisfied Satisfied

Neither 

Satisfied nor 

Dissatisfied Dissatisfied

Very 

Dissatisfied

Item 

Response 

Total

Do Not Know/ 

No Basis to 

Judge

*63. How satisfied are you with your involvement in decisions that 

affect your work?

N 1 1 0 2 0 4 NA

% 52.1 24.3 27.8 0.0 47.9 0.0 100.0 

*64. How satisfied are you with the information you receive from 

management on what's going on in your organization?

N 2 0 1 1 1 5 NA

% 40.4 40.4 0.0 18.8 22.6 18.2 100.0 

*65. How satisfied are you with the recognition you receive for doing a 

good job?

N 1 0 1 3 0 5 NA

% 18.8 18.8 0.0 18.8 62.3 0.0 100.0 

*66. How satisfied are you with the policies and practices of your 

senior leaders?

N 1 0 1 2 1 5 NA

% 18.8 18.8 0.0 21.5 41.5 18.2 100.0 

*67. How satisfied are you with your opportunity to get a better job in 

your organization?

N 1 1 1 1 1 5 NA

% 40.4 18.8 21.5 18.8 22.6 18.2 100.0 

*68. How satisfied are you with the training you receive for your 

present job?

N 2 1 0 0 2 5 NA

% 59.2 40.4 18.8 0.0 0.0 40.8 100.0 

Survey Administration Period: April 4, 2012 to May 16, 2012

Percentages are weighted to represent the Agency's population.

* AES prescribed items

** Unweighted count of responses excluding 'Do Not Know' and 'No Basis to Judge'

Sample or Census: Census

Number of surveys completed: 5

Number of surveys administered: 9

Page 5 Response Rate: 55.6%
NATIONAL COUNCIL ON DISABILITY 

2012 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS

 

Percent 

Positive

Very 

Satisfied Satisfied

Neither 

Satisfied nor 

Dissatisfied Dissatisfied

Very 

Dissatisfied

Item 

Response 

Total

Do Not Know/ 

No Basis to 

Judge

*69. Considering everything, how satisfied are you with your job?

N 1 2 1 1 0 5 NA

% 63.0 18.8 44.1 18.8 18.2 0.0 100.0 

*70. Considering everything, how satisfied are you with your pay?

N 0 2 0 3 0 5 NA

% 41.5 0.0 41.5 0.0 58.5 0.0 100.0 

71. Considering everything, how satisfied are you with your 

organization?

N 1 2 0 1 1 5 NA

% 63.0 18.8 44.1 0.0 18.8 18.2 100.0 

72. Have you been notified that you are eligible to telework? Telework 

means working at a location other than your normal work site 

during your regular work hours (excludes travel). N %

Yes 4 78.5

No 0 0.0

Not sure 1 21.5

Total 5 100.0

73. Please select the response below that BEST describes your 

current teleworking situation: N %

I telework 3 or more days per week. 0 0.0

I telework 1 or 2 days per week. 0 0.0

I telework, but no more than 1 or 2 days per month. 2 41.5

I telework very infrequently, on an unscheduled or short-term basis. 2 37.0

I do not telework because I have to be physically present on the job (e.g., Law 

Enforcement Officers, Park Rangers, Security Personnel).

0 0.0

I do not telework because I have technical issues (e.g., connectivity, inadequate 

equipment) that prevent me from teleworking.

1 21.5

I do not telework because I did not receive approval to do so, even though I have the kind 

of job where I can telework.

0 0.0

I do not telework because I choose not to telework. 0 0.0

Total 5 100.0

Survey Administration Period: April 4, 2012 to May 16, 2012

Percentages are weighted to represent the Agency's population.

* AES prescribed items

Sample or Census: Census

Number of surveys completed: 5

Number of surveys administered: 9

Page 6 Response Rate: 55.6%
NATIONAL COUNCIL ON DISABILITY 

2012 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS

74. Do you participate in the following Work/Life programs? Alternative 

Work Schedules (AWS) N %

Yes 4 81.2

No 1 18.8

Not available to me 0 0.0

Total 5 100.0

75. Do you participate in the following Work/Life programs? Health and 

Wellness Programs (for example, exercise, medical screening, quit 

smoking programs) N %

Yes 0 0.0

No 2 37.0

Not available to me 3 63.0

Total 5 100.0

76. Do you participate in the following Work/Life programs? Employee 

Assistance Program (EAP) N %

Yes 0 0.0

No 4 81.2

Not available to me 1 18.8

Total 5 100.0

77. Do you participate in the following Work/Life programs? Child Care 

Programs (for example, daycare, parenting classes, parenting support 

groups) N %

Yes 0 0.0

No 4 81.2

Not available to me 1 18.8

Total 5 100.0

78. Do you participate in the following Work/Life programs? Elder Care 

Programs (for example, support groups, speakers) N %

Yes 0 0.0

No 4 81.2

Not available to me 1 18.8

Total 5 100.0

Survey Administration Period: April 4, 2012 to May 16, 2012

Percentages are weighted to represent the Agency's population.

Sample or Census: Census

Number of surveys completed: 5

Number of surveys administered: 9

Page 7 Response Rate: 55.6%
NATIONAL COUNCIL ON DISABILITY 

2012 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS

 

Percent 

Positive

Very 

Satisfied Satisfied

Neither 

Satisfied nor 

Dissatisfied Dissatisfied

Very 

Dissatisfied

Item 

Response 

Total**

Do Not Know/ 

No Basis to 

Judge

79. How satisfied are you with the following Work/Life programs in 

your agency? Telework

N 1 0 1 2 0 4 0

% 24.0 24.0 0.0 24.0 52.0 0.0 100.0 

80. How satisfied are you with the following Work/Life programs in 

your agency? Alternative Work Schedules (AWS)

N 1 2 0 1 0 4 0

% 77.6 26.5 51.1 0.0 22.4 0.0 100.0 

81. How satisfied are you with the following Work/Life programs in 

your agency? Health and Wellness Programs (for example, 

exercise, medical screening, quit smoking programs)

N 0 0 0 0 0 0 0

% --- --- --- --- --- --- ---

 

82. How satisfied are you with the following Work/Life programs in 

your agency? Employee Assistance Program (EAP)

N 0 0 0 0 0 0 0

% --- --- --- --- --- --- --- 

83. How satisfied are you with the following Work/Life programs in 

your agency? Child Care Programs (for example, daycare, 

parenting classes, parenting support groups)

N 0 0 0 0 0 0 0

% --- --- --- --- --- --- ---

 

84. How satisfied are you with the following Work/Life programs in 

your agency? Elder Care Programs (for example, support groups, 

speakers)

N 0 0 0 0 0 0 0

% --- --- --- --- --- --- ---

 

Survey Administration Period: April 4, 2012 to May 16, 2012

The work/life satisfaction results only include employees who indicated that they participated in the program.

Percentages are weighted to represent the Agency's population.

** Unweighted count of responses excluding 'Do Not Know' and 'No Basis to Judge'

Sample or Census: Census

Number of surveys completed: 5

Number of surveys administered: 9

Page 8 Response Rate: 55.6%
United States 

Office of Personnel Management

Planning and Policy Analysis

1900 E Street, NW

Washington, DC 20415

www.FedView.opm.gov