Department of the Treasury

Treasury Franchise Fund

Congressional Budget

Justification and Annual 

Performance Plan and Report

FY 2021
TFF – 2

Table of Contents

Section I – Budget Request........................................................................................................... 3

A – Mission Statement................................................................................................................ 3

B – Summary of the Request ...................................................................................................... 3

1.1 – Resource Detail Table........................................................................................................ 4

1.2 – Budget Adjustments Table................................................................................................. 5

C – Budget Increases and Decreases Description....................................................................... 5

1.3 – Object Classification (Schedule O) Obligations................................................................ 8

D – Appropriations Language and Explanation of Changes ...................................................... 8

E – Legislative Proposals............................................................................................................ 8

Section II – Annual Performance Plan and Report................................................................... 9

A – Strategic Alignment ............................................................................................................. 9

B – Budget and Performance by Budget Activity .................................................................... 10

2.1.1 – Treasury Shared Services Program Resources and Measures ...................................... 10

Treasury Shared Services Programs Budget and Performance................................................. 10

2.1.2 – Centralized Treasury Administrative Services Resources and Measures..................... 11

Centralized Treasury Administrative Services Budget and Performance................................. 11

2.1.3 – Administrative Services Resources and Measures ....................................................... 12

Administrative Services Budget and Performance ................................................................... 12

2.1.4 – Information Technology Resources and Measures....................................................... 13

Information Technology Services Budget and Performance .................................................... 13

C – Changes in Performance Measures.................................................................................... 14

D – Evidence-Building Activity ............................................................................................... 14

Section III – Additional Information ........................................................................................ 15

A – Summary of Capital Investments....................................................................................... 15

B – Treasury Franchise Fund Program Costs........................................................................... 16

Appendix...................................................................................................................................... 21
TFF – 3

Section I – Budget Request

A – Mission Statement

To assist customer agencies in meeting their mission by providing responsive, customer-focused, 

cost-effective administrative and information technology support services.

B – Summary of the Request

The Treasury Franchise Fund (TFF) supports effective administrative and information 

technology services through commitment to service, efficient operations, openness to change, 

and values-based behavior. The TFF achieves cost savings, promotes economies of scale, and 

increases productivity and efficiency in the use of resources by shared service providers. 

The TFF providers include Departmental Offices’ Treasury Shared Services Programs (TSSP), 

Departmental Offices’ Centralized Treasury Administrative Services (CTAS), and the Bureau of 

the Fiscal Service’s Administrative Resource Center (ARC). TFF providers offer financial 

management, procurement, travel, human resources, information technology, and other 

administrative services to federal customers on a fully cost recoverable, fee-for-service basis. 

The TFF FY 2021 Congressional Budget Justification reflects revised estimates for FY 2020

along with funding requests for FY 2021. The revised estimates in FY 2020 include an increase 

operations and maintenance costs for ARC Administration (Admin) for administrative support 

services to support an expansion in the customer base. The FY 2020 revised estimates also

include an increase for the expansion of ARC Information Technology (IT) services to the 

support technology modernization implementation of an onpremise cloud environment, and 

increased investment in cybersecurity measures that will protect the National Critical Financial 

Infrastructure. 

The TFF FY 2021 budget submission will support the efforts in cybersecurity with transferred 

operations and maintenance from the Cybersecurity Enhancement Account (CEA) program to 

implement as a shared service provided to Treasury bureaus. FY 2021 initiatives in TSSP will 

increase efforts to support a strategic path-forward for a Treasury Enterprise-wide cloud solution, 

key systems modernizations and program support aimed at reducing redundant efforts by the 

bureaus. 

The FY 2021 budget submission will also support an increase in ARC Admin for operations and 

maintenance costs to address expected customer growth. ARC Admin will continue to increase 

the efficiency and quality of services while ensuring customer compliance with new or changes 

to federal requirements through initiatives such as G-Invoicing implementation, customer 

workflow, financial statement reconciliation automation, and Robotic Process Automation.
TFF – 4

1.1 – Resource Detail Table

Dollars in Thousands

Treasury Franchise Fund

Budgetary Resources

FTE AMO UNT FTE AMO UNT FTE AMO UNT FTE AMO UNT FTE AMO UNT

Revenue/O ffsetting Collections

Treasury Shared Services Programs $244,456 $274,017 $299,891 $25,874 9.44%

Centralized Treasury Administrative 

Services $141,207 $166,591 $162,262 ($4,329) -2.60%

Administrative Support Services $167,613 $176,521 $190,172 $13,651 7.73%

Information Technology Services $179,603 $212,481 $216,996 $4,515 2.12%

Recoveries from Prior Years $8,002 $24,123 $24,016 ($107) -0.44%

Unobligated Balances from Prior Years $196,219 $209,795 $233,918 $24,123 11.50%

Total Revenue/O ffsetting Collections $937,100 $1,063,528 $1,127,255 $63,727 5.99%

Expenses/O bligations

Treasury Shared Services Programs 225 $240,925 260 $274,017 269 $299,891 9 $25,874 3.46% 9.44%

Centralized Treasury Administrative 

Services 196 $136,565 201 $166,591 197 $162,262 (4) ($4,329) -1.99% -2.60%

Administrative Support Services 898 $170,184 1,077 $176,521 1,142 $190,172 65 $13,651 6.04% 7.73%

Information Technology Services 488 $179,631 504 $212,481 504 $216,996 0 $4,515 0.00% 2.12%

Total Expenses/O bligations 1,807 $727,305 2,042 $829,610 2,112 869,321 70 $39,711 3.43% 4.79%

Net Results $209,795 $233,918 $257,934 $24,016 10.27%

FY 2019 FY 2020 FY 2021

Actual Estimate Estimate $ Change

FY 2020 to FY 2021

% Change
TFF – 5

1.2 – Budget Adjustments Table

Dollars in Thousands

Treasury Franchise Fund FTE Amount

FY 2020 Original Estimate 2,023 $801,114 

 Adjustments to FY 2020 19 $28,496 

 Increased Customer Base (ARC Admin/IT) 19 $28,496 

FY 2020 Revised Estimate 2,042 $829,610 

Changes to Base:

 Adjustment to Base

Continuous Diagnostic and Mitigation (CDM) Licenses Phase I and II ($10,000)

Maintaining Current Levels (MCLs): $17,696 

 Pay Annualization (2020 3.1% average pay raise) $1,956 

 Pay Raise (1.0% average pay raise) $1,907 

FERS Contribution Increase $2,288 

Non-Pay $11,545 

Subtotal Changes to Base 0 $7,696 

Total FY 2021 Current Services 2,042 $837,306 

Program Changes:

Program Increases: 74 $39,810 

Cybersecurity Enhancement Account (CEA) Operations and Maintenance (TSSP) 0 1,222 

Treasury Enterprise-wide Cloud Infrastructure (TSSP) 3 3,153 

Systems Modernization and Program Support (TSSP) 2 $5,909 

Realignment of CTAS Programs to TSSP (TSSP) 4 $7,795 

Customer Growth (ARC Admin) 65 $9,631 

Continuous Diagnostic and Mitigation (CDM) Licenses Phase I and II 0 $12,100 

Program Decreases: (4) ($7,795)

Realignment of CTAS Programs to TSSP (CTAS) (4) ($7,795)

Subtotal Changes to Base 70 $32,015 

FY 2021 Estimate 2,112 $869,321 

C – Budget Increases and Decreases Description

FY 2020 Adjustments ........................................................ +$28,496,000/ +19 FTE

Increased Customer Base (ARC Admin/IT) +$28,496,000 / +19 FTE 

Increased customer base for ARC Administrative support with five agencies resulting in program 

increases of $5,986,000 for operations and maintenance costs, and provides cost sharing and 

avoidance opportunities for both new and current agencies. Additional increases of $22,510,000 

for ARC IT will support technology modernization, implementation of an on premise cloud 

environment, and increased investment in cybersecurity measures that will protect the National 

Critical Financial Infrastructure. 
TFF – 6

FY 2021 Changes to Base...........................................................-$10,000,000/ -0 FTE

Continuous Diagnostic and Mitigation (CDM) Licenses (TSSP), -$10,000,000 / -0 FTE

In accordance with Office of Management and Budget (OMB) Memorandum 20-04, this 

reduction from the base budget will enable the TFF to show a specific line item increase in FY 

2021 for the estimated costs for the Continuous Diagnostic and Mitigation (CDM) licenses. 

Maintaining Current Levels (MCLs) ......................................................+$17,696,000 / +0 FTE

Pay Annualization (3.1%) +$1,956,000 / +0 FTE:

Funds are required for annualization of the January 2020 3.1% average pay raise. 

Pay Raise (1.0% in 2021) +$1,907,000 / +0 FTE:

Funds are required for a 1.0% average pay raise in January 2021.

FERS Contribution Increase +$2,288,000 / +0 FTE

Funds are required for the Federal Employee Retirement System (FERS) contribution rates 

effective FY 2021.

Non-Pay +$11,545,000 / +0 FTE

Funds are required for non-labor expenses such as travel, contracts, rent, supplies, 

and equipment.

Program Increases ..................................................................................+$39,810,000 / +74 FTE

Cybersecurity Enhancement Account (CEA) Operations and Maintenance (O&M) (TSSP) 

+$1,222,000 / +0 FTE

Treasury requires an increase to TSSP by $1,222,000 to transition additional operations and 

maintenance costs from CEA to TSSP. Treasury uses the CEA account to fund new investment 

to enhance enterprise protections against cyber threats. Once the new functionality is built, 

ongoing O&M is funded by customers through the Franchise Fund. Total CEA O&M in FY 

2021 is $10,100,000, this includes a base level of $8,821,000 that was transferred to TSSP in FY 

2020 plus the requested increase. The FY 2021 increase will support the operations and 

maintenance costs for the Fiscal Service Trusted Internet Connection (TIC). 

Treasury Enterprise-wide Cloud Infrastructure (TSSP) +$3,153,000 / +3 FTE

Treasury requires an increase to TSSP by $3,153,000 to support the expansion of the Workplace 

Community Cloud (WC2) to consolidate Treasury-wide cloud services into an enterprise-wide 

solution. 

Systems Modernization and Program Support (TSSP) +$5,909,000 / +2 FTE

Treasury requires an additional $5,909,000 to fund capital expenditures for platform upgrades, 

technical refreshes and expanded support for new system capabilities such as the Freedom of 

Information Act (FOIA) system replacement, Single-Sign and robust dashboard reporting tools. 

The additional staff will provide support for the implementation of the Secretary’s strategic 

priorities and the President’s Management Agenda. The additional staff will also manage new 

statutory responsibilities such as the Program Management Improvement Accountability Act 

(PMIAA) and Title I of the Foundations in Evidence-based Policy (FEBP) Making Act.
TFF – 7

Realignment of Centralized Treasury Administrative Services (CTAS) to Treasury Shared 

Services Programs (TSSP) +$7,795,000 / +4 FTE

The Treasury Secured Data Network (TSDN) and Communication Security (COMSEC) 

programs will be realigned from CTAS to TSSP. The shift will result in a more efficient 

approach to program budget formulation and executing customers billing by consolidating these 

programs into TSSP. The shift has a net neutral effect on FTEs and budgetary resources for the 

TFF.

Customer Growth (ARC Admin) +$9,631,000 / +65 FTE

Increase reflects operations and maintenance costs, and provides cost sharing and avoidance 

opportunities for both the new and current agencies supported by ARC. In FY 2019, ARC 

expanded services with FinCEN and supported shared services transitions with five agencies:

• Corporation for National and Community Service

• Office of Personnel Management

• Federal Mediation and Conciliation Service

• Federal Trade Commission

• U.S. Tax Court

Continuous Diagnostic and Mitigation (CDM) Licenses (TSSP) +$12,100,000 / +0 FTE

The FY 2021 estimated costs for the Continuous Diagnostic and Mitigation (CDM) licenses is

$12,100,000 for both Phase I ($5,700,000) and Phase II ($6,400,000). These licenses are 

provided by the Department of Homeland Security with the costs allocated to the Treasury 

bureaus through the TSSP. The CDM Program enhances the overall security posture of the 

Federal Government by providing Federal agencies with capabilities to monitor vulnerabilities 

and threats to their networks in near real-time. This increased situational awareness allows 

agencies to prioritize actions to mitigate or accept cybersecurity risks based on an understanding 

of the potential impacts to their mission.

Program Decreases .............................................................................-$7,795,000 / -4 FTE 

Realignment of Centralized Treasury Administrative Services (CTAS) to Treasury Shared 

Services Programs (TSSP) -$7,795,000 / -4 FTE

The TFF will realign the Treasury Secured Data Network (TSDN) and Communication Security 

(COMSEC) programs from CTAS to TSSP. The shift has a net neutral effect on FTEs and 

budgetary resources for the TFF. 
TFF – 8

1.3 – Object Classification (Schedule O) Obligations

D – Appropriations Language and Explanation of Changes

The TFF receives no annually appropriated resources from Congress.

E – Legislative Proposals

The TFF does not have legislative proposals.

Dollars in Thousands

Treasury Franchise Fund FY 2019 FY 2020 FY 2021

O bject Classification Actual Estimate Estimate

O bligations O bligations O bligations

11.1 - Full-time permanent 163,821 177,013 187,097

11.3 - Other than full-time permanent 928 926 965

11.5 - Other personnel compensation 5,851 2,794 2,866

11.6 - Overtime 271 2,843 3,004

11.9 - Personnel Compensation (Total) 170,871 183,576 193,931

12.0 - Personnel benefits 57,195 68,789 73,043

Total Personnel and Compensation Benefits $228,066 $252,365 $266,974

21.0 - Travel and transportation of persons 1,506 1,523 1,586

22.0 - Transportation of things 81 43 43

23.1 - Rental payments to GSA 34,430 37,461 37,461

23.2 - Rental payments to others 53 320 324

23.3 - Communication, utilities, and miscellaneous charges 70,929 79,287 86,626

24.0 - Printing and reproduction 159 369 369

25.1 - Advisory and assistance services 113,683 120,304 125,613

25.2 - Other services from non-Federal sources 15,272 16,161 16,875

25.3 - Other goods and services from Federal sources 133,829 141,622 149,973

25.4 - Operation and maintenance of facilities 1 42 42

25.7 - Operation and maintenance of equipment 80,378 104,729 107,444

26.0 - Supplies and materials 4,889 3,864 3,893

31.0 - Equipment 36,865 59,499 60,077

32.0 - Land and structures 7,165 12,021 12,021

Total Non-Personnel 499,240 577,245 602,347

Total O bligations $727,306 $829,610 $869,321

Full-time Equivalents (FTE) 1,807 2,042 2,112
TFF – 9

Section II – Annual Performance Plan and Report

A – Strategic Alignment

Alignment with the Treasury Strategic Plan:

The Treasury Franchise Fund aligns to the following Treasury strategic goals and objectives as 

presented in the FY 2018 - 2022 strategic plan:

Goal 4: Transform Government-wide Financial Stewardship

• Objective 4.3 – Federal Financial Performance – Improve federal financial management 

performance using innovative practices to support effective government.

Goal 5: Achieve Operational Excellence

• Objective 5.1 – Workforce Management – Foster a culture of innovation to hire, engage, 

develop, and optimize a diverse workforce with the competencies necessary to 

accomplish our mission.

• Objective 5.2 – Treasury Infrastructure – Better enable mission delivery by improving the 

reliability, security, and resiliency of Treasury’s infrastructure.

• Objective 5.3 – Customer Value – Improve customer value by increasing the quality and 

lowering the cost of Treasury’s products and services.

The TFF is well positioned in FY 2021 to be a key federal resource. In direct alignment with the 

President’s Management Agenda (PMA) Cross-Agency Priority (CAP) Goal 5- Share Quality 

Services, the TFF service providers aim to enhance federal mission effectiveness through 

increased use of cloud-based solutions, reduce cybersecurity risks, and build a modern 

Information Technology (IT) workforce. The TFF emphasizes this through a standardized “build 

once, use many” service model with a focus on providing economies of scale enabling agencies 

to concentrate on mission critical activities. 

TFF continues to set the benchmark for federal mission support services and is committed to: 

• Customer satisfaction

• Streamlining processes

• Implementing innovative and customer centric solutions

TFF also supports the President's Management Agenda by investing in a 21st Century workforce 

through:

• Developing an enterprise IT workforce transformation plan that includes an IT recruiting 

and training roadmap that enables evolution as technology trends change.

• Training staff on the latest technologies and methods; and

• Hiring adaptable technologists who are trained on industry-proven IT tools, and who 

have a passion for modernizing and securing the IT infrastructure of our government.
TFF – 10

B – Budget and Performance by Budget Activity

2.1.1 – Treasury Shared Services Program Resources and Measures

Dollars in Thousands

 Resource Level FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2021

Actual Actual Actual Actual Actual TBD Request

Expenses/Obligations 225,024 229,070 235,811 241,845 235,515 274,017 299,891 

Budget Activity Total $225,024 $229,070 $235,811 $241,845 $235,515 $274,017 $299,891 

Full-tim Equivalents (FTE) 251 228 235 234 225 260 269 

The FY 2015 - FY 2019 columns represent realized resources for full-time equivalents, reimbursables, and user fees.

Measure FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY 2019 FY 2020 FY 2021

Actual Actual Actual Actual Target Actual Target Target

Average Cost per FTE N/A N/A N/A N/A 1,383.0 1,463.5 1,460.0 1,580.3

Annual Effective Spend 

Rate N/A N/A N/A N/A 96.0 97.1 96.0 96.0

Customer Satisfaction N/A N/A N/A N/A B 75 80 80

Key: Disc - B - Baseline

Treasury Shared Services Programs Budget and Performance

($299,891,000 from offsetting collections):

Treasury Shared Services Programs (TSSP) provides administrative and information technology 

services on a competitive basis, and also delivers outstanding customer service. TSSP supports 

the goals and objectives for the current Treasury Strategic Plan by allowing customers to 

maximize their operations support resources and the benefit from centralized approaches to 

program support and administration.

Description of Performance:

In FY 2019, TSSP decreased the number of performance measures used in order to focus on 

measures that specifically gauge customer satisfaction and the value proposition of the services 

provided. TSSP finalized the following measures:

Average Cost per FTE

Annual Effective Spend Rate

Customer Satisfaction (baselined in FY 2019)

In order to provide greater transparency into the value proposition of shared services, TSSP 

established the average cost per FTE and annual effective spend rate measures. As agencies 

budgets shrink, it becomes increasingly important to demonstrate clear insight into the current 

cost of shared services and to assess the cost efficiency benefits of the shared approach. 

The annual effective spend rate speaks to the financial management and oversight of the 

program. It gives insight into the how much of the resources collected from customers are being 

obligated for service delivery in the fiscal year. This measure speaks to the efficient use of 

resources by the service providers. In FY 2019, 97 percent of the funds collected from customers 

for the shared services was obligated which was above the 96 percent target rate set for the fiscal 

year. The target will remain at 96 percent for FY 2020 and FY 2021.
TFF – 11

In FY 2019, the survey results yielded a 75 percent overall customer satisfaction rating for

services provided through the TSSP. The target for this measure is set at 80 percent for both FY 

2020 and 2021. Planned efforts to achieve this higher rating for customer satisfaction going 

forward will focus on identifying more opportunities for customer engagement and improved

customer feedback mechanisms.

2.1.2 – Centralized Treasury Administrative Services Resources and Measures

The FY 2015 - FY 2019 columns represent realized resources for full-time equivalents, reimbursables, and user fees.

Centralized Treasury Administrative Services Budget and Performance

($162,262,000 from offsetting collections):

The Centralized Treasury Administrative Services (CTAS) program provides administrative 

support to offices within Treasury’s Departmental Offices. This support includes administrative 

functions such as financial management, travel, human resources, information technology, and 

facilities management. The programs formerly residing under DO SE fully transitioned to TFF

in FY 2019. 

 

Description of Performance:

FY 2019 was the first year of inclusion CTAS program into the TFF. CTAS has identified the 

following performance measures in FY 2019:

• Annual Effective Spend Rate 

• Customer Satisfaction

In FY 2019, the annual effective spend rate was 98 percent, which was above the set target rate 

of 96 percent. The customer satisfaction rate was baselined in FY 2019. Results from a survey 

released in FY 2020, garnered a 75 percent satisfaction rating for the overall program. 

The targets set for the annual effective spend rate and customer satisfaction measures are

mirrored after the TSSP target to maintain consistency in overall financial management of the 

two shared services providers within Departmental Offices. The targets set in both FY 2020 and 

2021 is 96 and 80 percent, for the annual effective spend rate and customer satisfaction measures

respectively.

Dollars in Thousands

 Resource Level FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2021

Actual Actual Actual Actual Actual TBD Request

Expenses/Obligations NA NA NA NA 136,565 166,591 162,262

Budget Activity Total $0 $0 $0 $0 $136,565 $166,591 $166,591

Full-tim Equivalents (FTE) NA NA NA NA 196 201 197

Measure FY 2015 FY 2016 FY 2017 FY 2018 FY 2018 FY 2019 FY 2019 FY 2020 FY 2021

Actual Actual Actual Actual Actual Target Actual Target Target

Annual Effective Spend Rate N/A N/A N/A N/A N/A 96.0 97.8 96.0 96.0

Customer Satisfaction N/A N/A N/A N/A N/A B 75 80 80

Key: Disc - B - Baseline
TFF – 12

2.1.3 – Administrative Services Resources and Measures

The FY 2015 - FY 2019 columns represent realized resources for full-time equivalents, reimbursables, and user fees.

Administrative Services Budget and Performance

($190,172,000 from offsetting collections): 

ARC Admin is directly aligned with the Administration’s CAP Goal 5 and supports OMB’s 

Reform Plan and the Department of the Treasury’s shared services initiatives. As a critical 

strategic partner to OMB and Treasury, ARC Admin supports:

the Financial Management Line of Business, designated Federal Shared Services Provider by 

OMB,

the Budget Formulation and Execution Line of Business, designated Federal Shared Service 

Provider by OMB, and

Treasury's Human Resources Line of Business.

ARC Admin’s services allow agencies to focus on missions and avoid redundancies within 

administrative operations creating cost avoidance across government, including $113,400,000 in 

FY 2019 as reported in the Treasury Future of Federal Financial Management Vision progress 

statement.

Description of Performance:

In FY 2019, ARC Admin met the unmodified audit opinion and customer satisfaction measures, 

but fell short of the target for the percentage of service level agreement performance metrics met 

or exceeded. The shortfall was largely due to challenges managing workloads through periods of 

significant staff turnover. ARC continues to work with customer agencies to understand the 

changes thereby enabling them to align resources to support the demand. The following bullets 

highlight the Admin performance in FY 2019:

Expanded, improved, and implemented services and new requirements in support of current and 

future customers.

Completed upgrades to the core financial management system (Oracle) and fully integrated 

acquisition system; Procurement Information System for Management (PRISM).

Transitioned to SP3 credit card solution.

Dollars in Thousands

FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2021

Actual Actual Actual Actual Actual TBD Request

Expenses/Obligations $146,282 $156,869 $157,284 $150,876 $170,184 $176,521 $190,172

$146,282 $156,869 $157,284 $150,876 $170,184 $176,521 $190,172

936 988 957 937 898 1,077 1,142

FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY 2019 FY 2020 FY 2021

Measure Actual Actual Actual Actual Actual Target Target Target 

Customer Unmodified Audit Opinions [%] NA NA NA 100 100 100 100 100

Percentage of shared services service level 

agreement performance metrics met or 

exceeded [%]

NA NA NA NA 89 94 94 94

Customer Satisfaction with ARC Admin 

Services [%]

NA NA NA NA TBD B 80 80

Key: B - Baseline; TBD - To Be Determined

Note: Results from customer sastisfation survey are expected to be completed by end of Q2 in FY2020.

 Resource Level 

Budget Activity Total

Full-time Equivalents (FTE)
TFF – 13

In FY 2020 and FY 2021, Admin Services is committed to meeting or exceeding service metrics, 

and continuing efforts to improve efficiency and effectiveness. These efforts are demonstrated 

through upgrades to the Oracle E-Business Suite and other support systems, deployment of 

business intelligence/data analytics and accounting reconciliation and financial statement 

solutions as well as, customer workflow solutions to improve efficiency and ARC customer 

experience.

2.1.4 – Information Technology Resources and Measures

The FY 2015 - FY 2019 columns represent realized resources for full-time equivalents, reimbursables, and user fees.

Information Technology Services Budget and Performance 

($216,996,000 from offsetting collections):

ARC Information Technology Services (ARC IT) provides shared services to a variety of federal 

customers. Value is provided through consolidated IT infrastructures and standardized IT service 

delivery in a modern, technically innovative, and secure environment. 

ARC IT has embarked on a technology modernization initiative that will span several years to 

leverage an enterprise level Micro-services strategy that aligns business functions and 

capabilities. This approach will help rationalize the IT footprint, increase resiliency, reduce cyber 

vulnerabilities, and reduce overall IT costs. Additionally, this approach will result in better 

evaluation of IT costs and the level of service required to deliver value-added business solutions; 

more accurate IT portfolio performance measures; and ability to meet business requirements in 

an agile manner. Fiscal Service’s objective is to use services and capabilities that are portable, 

reusable, scalable, and resilient, with the additional capability for automated deployment. The 

following actions are planned in FY 2020:

Expand the strategies established under the Cloud Sprint Teams [Leverage expert analysis where 

needed]

Establish Cloud Orchestration & Automation Toolsets

Begin building Micro-services

Phase 3 (Modernization Roadmap) Complete the IT Modernization Plan with outputs of:

Decision Guide (“Fit” Tool)

Assessment Outcomes

Dollars in Thousands

FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2021

Actual Actual Actual Actual Actual TBD Request

Expenses/Obligations $162,895 $192,877 $195,441 $194,952 $179,631 $212,481 $216,996

$162,895 $192,877 $195,441 $194,952 $179,631 $212,481 $216,996

459 499 493 476 488 504 504

FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY 2019 FY 2020 FY 2021

Measure Actual Actual Actual Actual Actual Target Target Target 

Fiscal IT Hosting – Percentage of Time Service 

is Operational (Uptime Excluding Planned 

Maintenance)

N/A 99.8 99.2 99.8 99.9 99.0 99.0 99.0

Number of engagements in strategic sourcing, 

to include new IT customers, new scope of 

work for existing customers, or new FITARA 

compliant contracts available beyond Fiscal 

Service [#]

N/A 1.0 2.0 1.0 1.0 0.0 2.0 2.0

 Resource Level 

Budget Activity Total

Full-time Equivalents (FTE)
TFF – 14

Target State Architecture/Capability Needs Roadmap 

Description of Performance:

In FY 2019, ARC IT exceeded the hosting performance measure target, but did not achieve the 

target for number of engagements in strategic sourcing and achieve increased service levels. The 

following bullets highlight the IT performance in FY 2019: 

Fiscal IT Hosting – In FY 2019, IT Services consistently exceeded the 99.0 percent infrastructure 

uptime target with a rating of 99.9 percent. Service value is achieved through cost effective 

hosting services and responsive, value-added support and customer service.

Number of engagements for strategic sourcing – This metric is defined as new work (Hosting, 

Security Services, Software Engineering, etc.) outside of the current scope for existing customers 

or establishment of a contract vehicle for Treasury or Government wide use. IT did not on-board 

new work or sponsor a crosscutting contract in FY 2019 due to increased priority to other key 

initiatives including IT modernization planning. ARC IT is currently on track to meet this target 

in FY 2020. 

In FY 2020 and FY 2021, the IT service line performance measures are aligned with Treasury’s 

IT strategy and the PMA, but also of most significance to its customers supported. IT has a long 

history of maintaining a high standard of hosting availability (99 percent), which reflects the 

commitment to minimize technology and cybersecurity risks though a highly skilled workforce 

and covering a 24/7 operation. In addition, IT will continue to emphasize and measure 

performance in executing IT acquisition strategies that leverage procurement awards that 

maximize federal buying power to reduce costs

C – Changes in Performance Measures

The TFF has no changes to any performance measures from the previous year President’s 

Budget.

D – Evidence-Building Activity

As the shared services landscape evolves and expands to support the widening needs across the 

federal government, the TFF shifts to evidence based decision making for the management and 

oversight of the services provided. Using the policy analysis approach, the TFF issued a 

customer satisfaction survey for FY 2019 to a wide range of customers both internal and 

external. The TFF worked with the Office of Strategic Planning and Performance Improvements 

to develop a well-rounded survey tool that would give customers the opportunity to provide 

detailed feedback. Overall feedback was positive, the TFF receiving a 75 percent satisfaction 

rating (average is based on results from TSSP and CTAS FY 2019 surveys).

The feedback received from the survey will give much needed insight that can be used by fund’s 

oversight body of the TFF to have more substantive conversations with service providers to 

focus on the following:

• Transparency efforts

• Customer engagement efforts

• Optimal service delivery model

The TFF will continue to pursue the use of evidence and data necessary to make critical 

decisions about program operations, policies and the overall management of the shared services 

programs.
TFF – 15

Section III – Additional Information

A – Summary of Capital Investments

The TFF’s planned investments enhance the capabilities and capacity of our financial 

management shared services. Investing in service oriented architecture will allow customers to 

streamline application connections resulting in benefits that include reducing development time, 

using industry development best practices for coding efforts, allowing real time processing of 

transactional data between systems, and independent communication between systems. This 

effort will also reduce redundancy, providing more flexible and efficient interfaces with 

customers' third-party applications. 

The TFF plans to expand the use of an enterprise-wide financial statement reporting tool and 

update operational (transactional) reporting and analytical tools in order to provide a more 

efficient interpretation of large volumes of data, long-term stability, and improved presentation 

and distribution capabilities.

A summary of capital investment resources, including major information technology and nontechnology investments can be found at: https://www.treasury.gov/about/budgetperformance/Pages/summary-of-capital-investments.aspx. This website also contains a digital 

copy of this document. The Administrative Resource Center capital investments are contained 

within the Fiscal Service capital investment summary. The Treasury Shared Service Programs 

capital investments are contained within the Departmental Offices capital investment summary.
TFF – 16

B – Treasury Franchise Fund Program Costs

This information is provided to fulfill requirements of Section 122 of the FY 2020 Financial 

Services and General Government appropriations bill.

Treasury Franchise Fund – Treasury Shared Services Programs, FY 2019 Total Charges 

by Customer

FY 2019 TSSP Customers

Enterprise Business 

Solutions

Infrastructure 

Operations Cybersecurity

IT Strategy and 

Technology 

Management

Non-Information 

Technology Services Total

Alcohol Tobacco Tax and Trade Bureau $ 198,888.45 $ 610,584.28 $ 111,391.80 $ 15,879.52 $ 507,719.18 $ 1,444,463.23 

Bureau of Printing and Engraving $ 678,496.05 $ 4,218,556.71 $ 308,808.02 $ 56,576.53 $ 1,220,478.51 $ 6,482,915.83 

Bureau of the Fiscal Service $ 2,026,974.51 $ 671,246.91 $ 489,082.72 $ 65,115.23 $ 2,114,929.55 $ 5,367,348.91 

Consumer Financial Protection $ 917,582.44 $ - $ - $ - $ 186,283.21 $ 1,103,865.65 

DHS - Immigration & Customs Enforcement $ - $ - $ - $ - $ 71,537.17 $ 71,537.17 

DHS Office of Inspector General $ - $ - $ - $ - $ 8,766.74 $ 8,766.74 

DHS Customs and Immigration Service $ - $ - $ - $ - $ 41,017.83 $ 41,017.83 

DHS Headquarters $ - $ - $ - $ - $ 108,970.78 $ 108,970.78 

DHS U.S. Secret Service $ 1,313,538.51 $ - $ - $ - $ 56,937.49 $ 1,370,476.00 

Community Development Financial Institutions Fund $ 302,731.40 $ 20,846.85 $ 9,919.49 $ 2,365.03 $ 142,289.44 $ 478,152.22 

DC Pensions $ 25,124.95 $ 125,176.91 $ 2,834.14 $ 675.72 $ 71,551.71 $ 225,363.43 

Federal Financing Bank $ 1,640,795.65 $ 143,732.41 $ 4,380.04 $ 1,044.30 $ 94,707.70 $ 1,884,660.09 

Financial Stability Oversight Council $ 332,618.89 $ 67,944.71 $ 2,318.84 $ 552.87 $ 111,463.38 $ 514,898.68 

Treasury Office of Financial Research $ 253,907.51 $ 6,200,202.76 $ 396,998.99 $ 5,836.95 $ 419,854.24 $ 7,276,800.45 

Treasury Office of Financial Stability $ 1,264,585.37 $ 303,321.25 $ 4,380.04 $ 1,044.30 $ 243,002.13 $ 1,816,333.09 

Treasury Office of Technical Assistance $ 15,456.50 $ 68,863.90 $ 1,545.89 $ 368.58 $ 175,616.80 $ 261,851.67 

Small Business Lending Fund Administration $ 3,117.30 $ 25,464.32 $ 1,030.60 $ 245.72 $ 53,549.62 $ 83,407.55 

Treasury Departmental Offices $ 9,847,801.29 $ 5,662,580.33 $ 459,172.43 $ 43,399.91 $ 5,188,379.19 $ 21,201,333.15 

State Small Business Credit Initiative Administration $ - $ - $ - $ - $ 3,539.67 $ 3,539.67 

Treasury Executive Office of Asset Forfeiture $ 2,508,685.48 $ 168,495.30 $ 3,755.43 $ 798.58 $ 155,120.49 $ 2,836,855.28 

Treasury Terrorism Risk Insurance Program $ 1,818.34 $ 28,647.41 $ 1,159.42 $ 276.43 $ 47,309.65 $ 79,211.25 

Department of Commerce $ 9,682,765.35 $ - $ - $ - $ 396,334.00 $ 10,079,099.35 

DOC - National Oceanic & Atmosphere Administration $ - $ - $ - $ - $ 24,481.99 $ 24,481.99 

DOC - International Trade Administration $ - $ - $ - $ - $ 19,826.59 $ 19,826.59 

DOD - U.S. Air Force $ - $ - $ - $ - $ 160,286.82 $ 160,286.82 

Department of Energy $ - $ - $ - $ - $ 4,157.37 $ 4,157.37 

Department of Interior $ 92,711.36 $ - $ - $ - $ 3,660.31 $ 96,371.67 

DOJ - Drug Enforcement Agency $ - $ - $ - $ - $ 52,379.07 $ 52,379.07 

DOJ - Executive Office of Immigration Review $ - $ - $ - $ - $ 15,597.90 $ 15,597.90 

DOJ - U.S. Marshal Service $ - $ - $ - $ - $ 28,991.79 $ 28,991.79 

DOJ Alcohol Tobacco Firearms and Explosives $ 1,002,235.57 $ - $ - $ - $ 92,565.30 $ 1,094,800.87 

Department of Labor $ 3,133,757.49 $ - $ - $ - $ 201,875.83 $ 3,335,633.32 

DOL - Bureau of Labor Statistics $ - $ - $ - $ - $ 17,010.11 $ 17,010.11 

DOL - Office of the Inspector General $ - $ - $ - $ - $ 7,061.09 $ 7,061.09 

Department of State $ - $ - $ - $ - $ 136,060.89 $ 136,060.89 

DOT- Federal Transit Agency $ - $ - $ - $ - $ 13,416.08 $ 13,416.08 

Department of Education $ - $ - $ - $ - $ 62,685.01 $ 62,685.01 

Export Import Bank-Office of the Inspector General $ - $ - $ - $ - $ 2,824.44 $ 2,824.44 

Environmental Protection Agency $ - $ - $ - $ - $ 16,481.85 $ 16,481.85 

Farm Credit Administration $ - $ - $ - $ - $ (912.56) $ (912.56)

Federal Communications Commission $ 44,909.50 $ - $ - $ - $ 1,727.70 $ 46,637.20 

Federal Deposit Insurance Corporation $ 96,000.00 $ - $ - $ - $ 3,355.86 $ 99,355.86 

Federal Deposit Insurance Corporation -Office of the Inspector 

General $ - $ - $ - $ - $ 253.96 $ 253.96 

Federal Emergency Management Agency $ 204,509.55 $ - $ - $ - $ 69,865.78 $ 274,375.33 

Federal Housing Finance Agency $ - $ - $ - $ - $ 35,305.47 $ 35,305.47 

Financial Crimes Enforcement Network $ 115,100.05 $ 1,252,991.08 $ 95,139.70 $ 9,367.99 $ 340,185.50 $ 1,812,784.32 

Federal Reserve Board $ - $ - $ - $ - $ 2,824.44 $ 2,824.44 

Government Accountability Office $ 582,780.16 $ - $ - $ - $ 23,575.07 $ 606,355.23 

General Service Administration $ - $ - $ - $ - $ 68,286.88 $ 68,286.88 

HHS - Agency for Healthcare Research and Quality $ - $ - $ - $ - $ 2,760.95 $ 2,760.95 

Housing and Urban Development $ 2,946,256.81 $ - $ - $ - $ 211,196.68 $ 3,157,453.49 

HUD - Office of Inspector General $ 60,804.04 $ - $ - $ - $ 3,214.74 $ 64,018.78 

Internal Revenue Service $ 34,684,067.64 $ 69,875,511.74 $ 9,815,932.57 $ 2,300,656.20 $ 29,368,383.43 $ 146,044,551.57 

Millennium Challenge Corporation $ - $ - $ - $ - $ 23,041.83 $ 23,041.83 

U.S. Mint $ 989,116.05 $ 1,889,234.46 $ 265,814.46 $ 52,368.62 $ 1,315,642.73 $ 4,512,176.31 

National Records and Archives Administration $ - $ - $ - $ - $ 27,474.78 $ 27,474.78 

National Transportation Safety Board $ - $ - $ - $ - $ 9,117.62 $ 9,117.62 

Office of the Comptroller of the Currency $ 1,466,189.70 $ 1,213,369.04 $ 1,050,437.76 $ 121,169.61 $ 1,945,990.81 $ 5,797,156.92 
TFF – 17

Treasury Franchise Fund – Treasury Shared Services Programs, FY 2019 Total Charges 

by Customer (continued)

FY 2019 TSSP Customers

Enterprise Business 

Solutions

Infrastructure 

Operations Cybersecurity

IT Strategy and 

Technology 

Management

Non-Information 

Technology Services Total

Office of Government Ethics $ - $ - $ - $ - $ 2,856.18 $ 2,856.18 

Treasury Office of Inspector General $ 148,123.37 $ 399,478.85 $ 23,743.91 $ 5,528.65 $ 207,664.59 $ 784,539.37 

Overseas Private Investment Corporation $ - $ - $ - $ - $ 12,709.97 $ 12,709.97 

Peace Corps $ 119,143.12 $ - $ - $ - $ 4,593.12 $ 123,736.24 

Small Business Administration $ 366,663.13 $ - $ - $ - $ 44,863.36 $ 411,526.49 

Special Inspector General for TARP $ 193,216.95 $ 958,582.49 $ 10,225.49 $ 4,300.06 $ 211,790.01 $ 1,378,115.00 

National Gallery of Art $ - $ - $ - $ - $ 16,946.62 $ 16,946.62 

TFF - Administrative Resources Center $ 1,755,848.19 $ 2,878,378.15 $ 349,646.93 $ 46,532.82 $ 770,046.16 $ 5,800,452.24 

Treasury Inspector General for Tax Administration $ 514,558.06 $ 2,295,768.78 $ 113,283.98 $ 24,633.21 $ 593,989.80 $ 3,542,233.84 

USAID $ 1,882,403.10 $ - $ - $ - $ 46,235.58 $ 1,928,638.68 

Veterans Affairs $ - $ - $ - $ - $ 42,493.54 $ 42,493.54 

Total $81,413,281.83 $99,078,978.66 $13,521,002.63 $2,758,736.85 $47,684,201.48 $244,456,201.45 
TFF – 18

Treasury Franchise Fund – Centralized Treasury Administrative Services Programs, FY 

2019 Total Charges by Customer

FY 2019 CTAS Customers

Information 

Technology Services

Treasury Facilities 

and Operations 

Services

Financial 

Management Services

Budget and Travel 

Services

Human Resources 

Services

Privacy, Transparency 

and Records Services

Other Administrative 

Services Total

Bureau of the Fiscal Service $ 210,116.00 $ - $ - $ - $ - $ - $ 2,016.94 $ 212,132.94 

Consumer Financial Protection $ 24,765.70 $ 943,536.54 $ - $ - $ - $ - $ 43,924.37 $ 1,012,226.61 

Community Development Financial Institutions Fund $ 51,645.42 $ 1,398,671.70 $ 922,550.68 $ 107,261.77 $ 78,172.63 $ - $ 43,924.37 $ 2,602,226.56 

DC Pensions $ 486,623.33 $ 643,023.89 $ - $ 173,489.20 $ - $ - $ 21,962.18 $ 1,325,098.61 

Federal Financing Bank $ 2,918,122.68 $ 827,754.01 $ - $ 64,749.02 $ - $ - $ 59,611.64 $ 3,870,237.35 

Financial Stability Oversight Council $ 191,393.00 $ 260,735.48 $ - $ 193,996.66 $ - $ - $ 10,981.09 $ 657,106.23 

Treasury Office of Financial Research $ 92,573.44 $ 4,583,825.39 $ - $ 2,222,863.98 $ 677,839.66 $ - $ 138,048.01 $ 7,715,150.49 

Treasury Office of Financial Stability $ 845,187.04 $ 1,473,349.63 $ 856,275.80 $ 462,845.73 $ 82,823.55 $ 359,953.96 $ 84,263.07 $ 4,164,698.78 

Treasury Office of Technical Assistance $ 47,869.40 $ 637,253.27 $ - $ 2,371,109.71 $ - $ - $ 49,078.76 $ 3,105,311.13 

Small Business Lending Fund Administration $ 128,850.32 $ 153,960.12 $ 411,599.78 $ 62,259.80 $ - $ - $ 14,566.75 $ 771,236.77 

Treasury Departmental Offices $ 31,192,076.87 $ 24,583,968.42 $ 1,603,000.00 $ 14,386,473.30 $ 3,140,412.00 $ 2,921,766.00 $ 1,169,598.33 $ 78,997,294.93 

Treasury Executive Office of Asset Forfeiture $ 786,709.08 $ 9,906,341.13 $ - $ 1,964,704.00 $ - $ - $ 209,313.06 $ 12,867,067.27 

Treasury Terrorism Risk Insurance Program $ 57,865.64 $ 29,042.32 $ - $ 34,053.70 $ - $ - $ 2,241.04 $ 123,202.70 

DOC - National Oceanic & Atmosphere Administration $ 724.00 $ 140.49 $ 10,791.41 $ - $ - $ - $ 224.10 $ 11,880.00 

DOD - Defense Security Cooperation Agency $ - $ - $ 112,912.13 $ - $ - $ - $ 3,809.77 $ 116,721.90 

Department of Interior $ - $ - $ 22,562.56 $ - $ - $ - $ - $ 22,562.56 

DOS - South and Central Asian Affairs $ 9,653.35 $ 1,844.70 $ - $ - $ - $ - $ 224.10 $ 11,722.16 

DOT - Build American Bureau $ - $ - $ 117,843.09 $ - $ - $ - $ 1,792.83 $ 119,635.92 

Department of Education $ 18,582.70 $ 3,548.92 $ 424,800.62 $ - $ - $ - $ 8,067.74 $ 454,999.98 

Farm Credit Administration $ - $ - $ 123,137.04 $ - $ - $ - $ 4,925.48 $ 128,062.52 

Financial Crimes Enforcement Network $ - $ 2,435,815.36 $ - $ - $ - $ - $ 41,683.33 $ 2,477,498.68 

HHS - Centers for Medicare & Medicaid Services $ 8,688.01 $ 1,660.23 $ 220,618.21 $ - $ - $ - $ 4,033.87 $ 235,000.33 

HUD - Public & Indian Housing $ - $ - $ 59,634.16 $ - $ - $ - $ 1,120.52 $ 60,754.68 

Internal Revenue Service $ 48,266.74 $ 31,654.93 $ - $ - $ - $ - $ 2,241.04 $ 82,162.71 

Office of the Comptroller of the Currency $ 168,536.00 $ - $ - $ - $ - $ - $ 2,913.35 $ 171,449.35 

Treasury Office of Inspector General $ - $ 17,274.94 $ - $ - $ - $ - $ 224.10 $ 17,499.04 

Special Inspector General for TARP $ 1,439,425.52 $ 1,902,459.89 $ - $ 112,800.38 $ - $ 9,000.00 $ 60,283.95 $ 3,523,969.75 

TDP - Shared Services Program $ 4,084,397.31 $ 6,395,090.59 $ - $ 5,558,955.53 $ - $ - $ 264,442.62 $ 16,302,886.04 

Treasury Inspector General for Tax Administration $ 43,005.00 $ - $ - $ - $ - $ 3,377.00 $ 896.42 $ 47,278.42 

Total $ 42,855,076.55 $ 56,230,951.95 $ 4,885,725.48 $ 27,715,562.78 $ 3,979,247.84 $ 3,294,096.96 $ 2,246,412.84 $ 141,207,074.40 
TFF – 19

Treasury Franchise Fund – Administrative Resource Center, FY 2019 Total Charges by 

Customer

FY 2019 ARC Customers

Financial 

Management 

Services

FMLoB FEES

Human 

Resource 

Services

Procurement 

Services Travel Services

Information 

Technology 

Services

Total

ACCESS BOARD $ 262,149.00 $ 100,719.00 $ 50,434.00 $ 24,267.00 $ 437,569.00

ADMIN OFFICES OF THE US COURTS $ 76,328.00 $ 76,328.00

ADMINISTRATION FOR CHILDREN AND FAMILIES $ 106,525.00 $ 2,661.00 $ 109,186.00

AFRICAN DEVELOPMENT FOUNDATION $ 884,456.00 $ 300,549.00 $ 21,503.00 $ 1,206,508.00

AGENCY FOR INTERNATIONAL DEVELOPMENT $ 86,374.00 $ 95,819.00 $ 182,193.00

AGENCY FOR INTERNATIONAL DEVELOPMENT - OIG $ 99,419.00 $ 99,419.00

ALCOHOL AND TOBACCO TAX AND TRADE BUREAU $ 802,356.00 $ 1,010,157.00 $ 891,934.00 $ 189,006.00 $ 2,893,453.00

ALCOHOL TOBACCO FIREARMS AND EXPLOSIVES $ 972,916.00 $ 972,916.00

ARCHITECT OF THE CAPITOL $ 60,384.46 $ 60,384.46

ARMED FORCES RETIREMENT HOME $ 877,434.00 $ 1,171,872.00 $ 448,783.00 $ 13,349.00 $ 2,511,438.00

BUREAU OF ENGRAVING AND PRINTING $ 2,057,069.00 $ 145,262.00 $ 2,202,331.00

BUREAU OF THE FISCAL SERVICE $ 9,746,518.00 $ 4,956,474.00 $ 3,146,863.00 $ 452,298.00 $ 159,979,210.00 $ 178,281,363.00

CDFI PROGRAM FUND $ 908,626.00 $ 172,288.00 $ 190,463.00 $ 15,028.00 $ 1,286,405.00

CENTER FOR DISEASE CONTROL $ 1,887,052.00 $ 1,887,052.00

CHEMICAL SAFETY AND HAZARD BOARD $ 312,315.00 $ 333,924.00 $ 27,835.00 $ 674,074.00

COMPTROLLER OF THE CURRENCY $ 124,928.00 $ 124,928.00

CONSUMER FINANCIAL PROTECTION BUREAU $ 1,005,871.00 $ 2,905,383.00 $ 1,002,227.00 $ 879,447.00 $ 5,792,928.00

CONSUMER PRODUCT SAFETY COMMISSION $ 626,759.00 $ 581,828.00 $ 46,032.00 $ 1,254,619.00

CORPORATION FOR NATIONAL AND COMMUNITY SERVICE $ 540,887.40 $ 218,861.80 $ 191,958.20 $ 16,181.60 $ 967,889.00

DC PENSIONS PROJECT OFFICE $ 2,157,895.00 $ 28,541.00 $ 40,542.00 $ 1,803.00 $ 1,628,083.00 $ 3,856,864.00

DEFENSE HEALTH AGENCY $ 61,336.00 $ 61,336.00

DEFENSE LOGISTICS AGENCY $ 299,777.60 $ 299,777.60

DENALI COMMISSION $ 572,312.49 $ 86,957.00 $ 137,460.00 $ 16,993.00 $ 813,722.49

DEPARTMENT OF AGRICULTURE $ 167,510.00 $ 167,510.00

DEPARTMENT OF COMMERCE $ 95,819.00 $ 95,819.00

DEPARTMENT OF DEFENSE $ 187,342.00 $ 187,342.00

DEPARTMENT OF EDUCATION $ 230,616.00 $ 230,616.00

DEPARTMENT OF ENERGY $ 152,195.00 $ 124,236.00 $ 276,431.00

DEPARTMENT OF HEALTH & HUMAN SERVICES $ 230,616.00 $ 278,222.00 $ 508,838.00

DEPARTMENT OF HOMELAND SECURITY $ 358,461.00 $ 187,342.00 $ 587,067.00 $ 1,132,870.00

DEPARTMENT OF HOMELAND SECURITY - CIS $ 386,766.00 $ 386,766.00

DEPARTMENT OF HOMELAND SECURITY - OIG $ 813,064.00 $ 86,239.00 $ 247,293.00 $ 343,129.00 $ 1,489,725.00

DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT $ 17,795,602.29 $ 230,616.00 $ 12,341,997.00 $ 2,187,040.00 $ 2,520,798.00 $ 35,076,053.29

DEPARTMENT OF JUSTICE $ 11,417.49 $ 11,417.49

DEPARTMENT OF JUSTICE JMD/OCIO/EGSS/BOG $ 248,472.00 $ 248,472.00

DEPARTMENT OF LABOR $ 105,328.00 $ 282,798.00 $ 388,126.00

DEPARTMENT OF STATE $ 231,988.00 $ 191,784.00 $ 423,772.00

DEPARTMENT OF THE INTERIOR $ 693,564.98 $ 124,236.00 $ 817,800.98

DEPARTMENT OF TRANSPORTATION $ 230,616.00 $ 230,616.00

DEPARTMENT OF VETERANS AFFAIRS $ 158,998.00 $ 8,602.00 $ 167,600.00

DEPARTMENT OF VETERANS AFFAIRS - OIG $ 2,782,877.00 $ 2,782,877.00

DEPARTMENT OF VETERANS AFFAIRS - TAC $ 145,262.00 $ 571,612.02 $ 716,874.02

ELECTION ASSISTANCE COMMISSION $ 372,062.00 $ 137,473.00 $ 65,692.00 $ 575,227.00

ENVIRONMENTAL PROTECTION AGENCY $ 95,819.00 $ 95,819.00
TFF – 20

Treasury Franchise Fund – Administrative Resource Center, FY 2019 Total Charges by 

Customer (continued)

FY 2019 ARC Customers

Financial 

Management 

Services

FMLoB FEES

Human 

Resource 

Services

Procurement 

Services Travel Services

Information 

Technology 

Services

Total

EXECUTIVE OFFICE OF THE PRESIDENT $ 1,239,578.00 $ 280,073.00 $ 325,321.00 $ 1,844,972.00

FARM CREDIT ADMINISTRATION $ 447,063.00 $ 68,165.00 $ 182,242.00 $ 697,470.00

FARM CREDIT SYSTEM INSURANCE CORPORATION $ 213,719.00 $ 2,093.00 $ 5,054.00 $ 220,866.00

FEDERAL EMERGENCY MANAGEMENT AGENCY $ 13,818.00 $ 13,818.00

FEDERAL HOUSING FINANCE AGENCY $ 967,039.00 $ 188,310.00 $ 218,597.00 $ 1,373,946.00

FEDERAL HOUSING FINANCE AGENCY - OIG $ 366,681.00 $ 264,943.00 $ 184,261.00 $ 76,903.00 $ 892,788.00

FEDERAL LABOR RELATIONS AUTHORITY $ 499,529.00 $ 35,700.00 $ 55,901.00 $ 591,130.00

FEDERAL MARITIME COMMISSION $ 365,425.00 $ 110,000.00 $ 79,177.00 $ 27,202.00 $ 581,804.00

FEDERAL MEDIATION & CONCILIATION SERVICE $ 326,361.13 $ 53,333.34 $ 52,975.79 $ 432,670.26

FEDERAL MINE SAFETY AND HEALTH REVIEW COMMISSION $ 354,945.00 $ 130,188.00 $ 14,647.00 $ 28,248.00 $ 528,028.00

FEDERAL TRADE COMMISSION $ 554,400.00 $ 123,291.67 $ 56,208.33 $ 733,900.00

FINANCIAL CRIMES ENFORCEMENT NETWORK $ 602,188.00 $ 217,540.50 $ 865,566.00 $ 67,395.00 $ 2,035,081.00 $ 3,787,770.50

FOOD AND DRUG ADMINISTRATION $ 537,437.00 $ 537,437.00

GENERAL SERVICE ADMINISTRATION $ 41,332.00 $ 41,332.00

GULF COAST ECOSYSTEM RESTORATION COUNCIL $ 289,115.00 $ 74,083.00 $ 75,069.00 $ 21,777.00 $ 460,044.00

INTER AMERICAN FOUNDATION $ 662,254.00 $ 529,003.00 $ 30,827.00 $ 1,222,084.00

INTERNAL REVENUE SERVICE $ 1,167,554.00 $ 8,475.00 $ 1,176,029.00

MERIT SYSTEMS PROTECTION BOARD $ 576,709.00 $ 30,182.00 $ 55,006.00 $ 661,897.00

NATIONAL AERONAUTICS AND SPACE ADMINISTRATION $ 162,706.32 $ 124,236.00 $ 492,829.00 $ 779,771.32

NATIONAL ARCHIVES & RECORDS ADMINISTRATION $ 3,794,537.00 $ 3,134,416.00 $ 524,341.00 $ 281,680.00 $ 7,734,974.00

NATIONAL CAPTIAL PLANNING COMMISSION $ 233,814.67 $ 16,541.00 $ 7,161.00 $ 257,516.67

NATIONAL MEDIATION BOARD $ 305,958.00 $ 147,482.00 $ 47,650.00 $ 501,090.00

NATIONAL SCIENCE FOUNDATION $ 139,094.00 $ 30,584.00 $ 169,678.00

NUCLEAR REGULATORY COMMISSION $ 1,692,077.45 $ 41,332.00 $ 291,875.63 $ 2,025,285.08

OCCUPATIONAL SAFETY AND HEALTH REVIEW COMMISSION $ 292,348.00 $ 13,885.99 $ 25,674.00 $ 331,907.99

OFFICE OF FINANCIAL STABILITY $ 308,728.00 $ 85,310.00 $ 70,430.00 $ 12,773.00 $ 477,241.00

OFFICE OF GOVERNMENT ETHICS $ 374,685.00 $ 225,139.00 $ 144,190.00 $ 9,902.00 $ 753,916.00

OFFICE OF PERSONNEL MANAGEMENT $ 356,163.40 $ 41,332.00 $ 397,495.40

OFFICE OF TECHNICAL ASSISTANCE $ 888,506.00 $ 28,746.00 $ 39,358.00 $ 97,093.00 $ 1,053,703.00

OFFICE OF THE INSPECTOR GENERAL $ 351,220.00 $ 520,166.00 $ 169,292.00 $ 70,179.00 $ 1,110,857.00

RAILROAD RETIREMENT BOARD $ 6,447.00 $ 6,447.00

SECURITIES AND EXCHANGE COMMISSION $ 337,609.00 $ 7,729.60 $ 345,338.60

SMALL BUSINESS ADMINISTRATION $ 67,475.00 $ 67,475.00

SOCIAL SECURITY ADMINISTRATION $ 67,475.00 $ 694,626.13 $ 762,101.13

SPECIAL INSPECTOR GENERAL - TARP $ 378,869.00 $ 355,921.00 $ 256,194.00 $ 84,978.00 $ 22,928.00 $ 1,098,890.00

TREASURY DEPARTMENTAL OFFICES $ 13,971.00 $ 3,839,828.00 $ 3,853,799.00

TREASURY EXECUTIVE OFFICE FOR ASSET FORFEITURE $ 194,023.30 $ 5,538.30 $ 199,561.60

TREASURY FRANCHISE FUND/ADMINISTRATIVE SERVICES $ 15,102,327.00 $ 15,102,327.00

TREASURY FRANCHISE FUND/INFORMATION TECHNOLOGY $ 1,092,147.00 $ 1,069,014.00 $ 1,166,152.00 $ 113,072.00 $ 3,440,385.00

TREASURY FRANCHISE FUND/SHARED SERVICES PROGRAM $ 3,569,465.00 $ 95,892.00 $ 5,125,568.00 $ 1,223,944.00 $ 605,042.00 $ 6,240,095.00 $ 16,860,006.00

TREASURY INSPECTOR GENERAL FOR TAX ADMINISTRATION $ 610,244.00 $ 1,451,283.00 $ 766,711.00 $ 392,455.00 $ 3,220,693.00

TRUST FUND - BLACK LUNG DISABILITY $ 75,935.00 $ 75,935.00

TRUST FUND - FEDERAL DISABILITY $ 210,263.00 $ 210,263.00

TRUST FUND - FEDERAL HOSPITAL INSURANCE $ 277,947.00 $ 277,947.00

TRUST FUND - FEDERAL OLD AGE & SURVIVORS $ 210,263.00 $ 210,263.00

TRUST FUND - FEDERAL SUPPLEMENT INSURANCE $ 277,947.00 $ 277,947.00

TRUST FUND - OIL SPILL LIABILITY $ 165,000.00 $ 165,000.00

TRUST FUND - UNEMPLOYMENT $ 311,244.00 $ 311,244.00

U.S. DEPARTMENT OF COMMERCE OFFICE OF INSPECTOR GENERAL $ 75,000.00 $ 75,000.00

UNITED STATES MARSHALS SERVICE $ 11,219.00 $ 11,219.00

UNITED STATES MINT $ 8,345,811.00 $ 2,916,073.00 $ 2,190,754.00 $ 215,030.00 $ 27,145.42 $ 13,694,813.42

US COURT OF APPEALS FOR VETERANS $ 279,478.00 $ 11,578.00 $ 13,444.00 $ 304,500.00

US DEPARTMENT OF JUSTICE $ 125,592.51 $ 125,592.51

US TAX COURT $ 15,000.00 $ 1,000.00 $ 1,000.00 $ 17,000.00

USDA FOOD AND NUTRITION $ 935,805.00 $ 935,805.00

USDA OCIO INTERNATIONAL TECHNOLOGY SERVICES $ 1,484,099.00 $ 1,484,099.00

USDA OFFICE OF INSPECTOR GENERAL $ 59,521.00 $ 59,521.00

Grand Total $ 72,807,919.49 $ 3,500,807.00 $46,421,728.90 $19,289,961.50 $12,470,795.35 $ 192,156,636.57 $ 346,647,848.81
TFF – 21

Appendix

Treasury Franchise Fund –FY 2021 Continuous Diagnostic and Mitigation (CDM)

Program Spend Plan

In FY 2021, the TFF is expected to expend $12,100,000 to implement the Treasury-wide DHS 

CDM Program. The CDM Program provides cybersecurity tools, integration services and 

dashboards that modernize Treasury’s infrastructures and improves situational awareness of the 

cybersecurity posture across Treasury and the Federal Government. The program’s objective is 

to reduce agency threat surface and improve federal cybersecurity response capabilities and 

streamline Federal Information Security Modernization Act (FISMA) reporting.

FY 2021 CDM Estimate

TSSP Customer Phase 1 Phase 2 Total

ATTB $ 78,072 $ 33,160 $ 111,232

BEP $ 195,635 $ 118,611 $ 314,246

BFS $ 347,730 $ 137,742 $ 485,472

DO CDFI $ 27,688 $ 4,464 $ 32,152

DO DC Pensions $ 7,911 $ 1,275 $ 9,186

DO FFB $ 12,226 $ 638 $ 12,864

DO FSOC $ 6,473 $ 638 $ 7,110

DO OFR $ 74,794 $ 7,015 $ 81,809

DO OFS $ 12,226 $ 1,275 $ 13,501

DO OTA $ 4,315 $ 638 $ 4,953

DO SBLF $ 2,877 $ 638 $ 3,514

DO SE $ 254,049 $ 56,755 $ 310,804

DO TEOAF $ 9,349 $ 1,275 $ 10,625

DO TFI $ 182,916 $ 33,160 $ 216,076

DO TRIP $ 3,236 $ - $ 3,236

FinCEN $ 116,214 $ 18,493 $ 134,707

IRS $ 3,210,335 $ 5,444,625 $ 8,654,960

Mint $ 167,200 $ 105,219 $ 272,420

OCC $ 490,216 $ 248,063 $ 738,279

OIG $ 25,513 $ 10,841 $ 36,354

SIGTARP $ 50,342 $ 5,739 $ 56,082

TDP - CTAS $ 71,134 $ 12,754 $ 83,888

TFF - ARC $ 248,496 $ 84,176 $ 332,672

TIGTA $ 81,897 $ 49,740 $ 131,637

Total $ 5,680,847 $ 6,376,933 $ 12,057,779

Note: Final costs will be included in FY 2021 TSSP Interagency agreements.