Treasury Franchise Fund 

FY 2015 

President’s Budget 
Table of Contents
 

Section 1 – Purpose ....................................................................................................................... 3
 

1A – Mission Statement .............................................................................................................. 3
 

1.1 – Resource Detail Table........................................................................................................ 3
 

1B – Vision, Priorities and Context ............................................................................................ 3
 

Section 2 – Budget Adjustments and Appropriation Language ............................................... 8
 

2.1 – Budget Adjustments Table ................................................................................................. 8
 

2A – Budget Increases and Decreases Description ..................................................................... 8
 

2.2 – Operating Levels Table .................................................................................................... 10
 

2B – Appropriations Language and Explanation of Changes ................................................... 10
 

2C – Legislative Proposals........................................................................................................ 10
 

Section 3 – Budget and Performance Plan ............................................................................... 11
 

3A – Shared Services Programs (SSP) ..................................................................................... 11
 

3.1.1 – Shared Services Programs (SSP) Budget and Performance Plan ................................. 13
 

3B – Financial Management Administrative Support Services ................................................ 13
 

3.1.2 – Administrative Services Budget and Performance Report and Plan ............................ 15
 

3C – Information Technology Services .................................................................................... 15
 

3.1.3 – Information Technology Services Budget and Performance Report and Plan 

Section 4 – Supplemental Information...................................................................................... 17
 

4A – Summary of Capital Investments ..................................................................................... 17
 

TFF - 2 
 

 

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Dollars in Thousands 

Treasury Franchise Fund FY 2013 FY 2014 FY 2015 FY 2014 to FY 2015 

Budgetary Resources Actual Estimated Estimated $ Change % Change 

FTE AMOUNT FTE AMOUNT FTE AMOUNT FTE AMOUNT FTE AMOUNT 

Revenue/Offsetting Collections 

Reimbursables 

Shared Services Programs (SSP) 141,745 171,884 172,383 499 0.29% 

Administrative Services 121,175 127,223 158,788 31,565 24.81% 

Information Technology Services 130,747 146,320 150,601 4,281 2.93% 

Recovery from Prior Years 24,329 22,979 27,830 4,851 21.11% 

Unobligated Balances from Prior Years 117,165 67,866 79,928 12,062 17.77% 

Total Revenue/Offsetting Collections 0 535,161 0 536,272 0 589,530 0 53,258 .00 9.93% 

Expenses/Obligations 

Shared Services Programs (SSP) 202 187,498 242 171,861 242 172,383 0 522 N/A 0.30% 

Administrative Services 766 127,747 854 138,163 1,095 158,926 241 20,625 28.22% 18.11% 

Information Technology Services 416 152,050 522 146,320 499 150,585 (23) 4,281 -4.36% N/A 

Total Expenses/Obligations 1,384 467,295 1,618 456,344 1,836 481,894 218 25,550 13.47% 5.60% 

Net Results 0 67,866 0 79,928 0 107,636 0 27,708 .00 34.67% 

Section 1 – Purpose 

1A – Mission Statement 

To assist customer agencies in meeting their mission by providing responsive, customer-focused, 

cost-effective administrative and information technology support services. 

1.1 – Resource Detail Table 

1B – Vision, Priorities and Context 

The Treasury Franchise Fund’s (TFF) vision is to be a leader in providing responsible, effective 

administrative services through commitment to service, efficient operations, openness to change, 

and values-based behavior. 

In FY 2014, Treasury merged the Working Capital Fund (WCF) programs into the TFF, a 

process that began in 2013 and is reflected in this combined budget request. The TFF plans to 

achieve a higher level of transparency with the WCF transfer. In addition, this budget 

submission also reflects the name change of the WCF programs to the Shared Services Programs 

(SSP). 

The TFF authority permits a reasonable operating reserve to be maintained for shared service 

providers and will provide a platform for expanding our shared services programs. In addition, 

combining all of Treasury’s shared services into one account will improve coordination and 

governance of shared services both within and outside of the Department. 
Main Functions 

TFF, which includes SSP and the Administrative Resource Center (ARC), provides financial 

management, procurement, travel, human resources, information technology (IT) services, and 

other administrative services to federal customers, including a majority of the Department of the 

Treasury bureaus, on a reimbursable, fee-for-service basis. 

Strategic Goals 

 Maintain operational service levels.
 

 Implement process improvements and efficiency efforts to reduce costs to customers. 

 Promote and maximize shared services benefits in support of Treasury and government- wide 

initiatives. 

 Continue to assess and report our performance and provide timely feedback to customers. 

Relationship to Treasury Strategic Goals 

TFF supports the Treasury’s Strategic Goal number 3, to “fairly and effectively reform and 

modernize federal financial management, accounting, and tax systems” and Strategic Objective 

number 3.1, to “improve the efficiency and transparency of federal financial management and 

government-wide accounting.” 

TFF also supports the Treasury’s Strategic Goal number 5, to “Create a 21st-century approach to 

government by improving efficiency, effectiveness, and customer interaction” and Strategic 

Objective number 5.3, to “promote efficient use of resources through shared services, strategic 

sourcing, streamlined business processes, and accountability”, by providing reliable, consistent, and 

cost-effective administrative support services. 

FY 2015 Priorities 

	 Maintain service levels and achieve cost efficiencies, wherever possible. 

	 Shared Services Programs are engaged in ongoing efforts to cut costs through the evaluation 

and replacement of legacy systems, while reinvesting savings in IT modernization and data 

center consolidation efforts. 

	 Expand shared services opportunities throughout Treasury and to other agencies in the 

federal government, in order to reduce costs to all customers. 

	 Provide the Bureau of the Fiscal Service meaningful support through organizational 

consolidation and in transforming financial management through the efforts of our 

Administrative and Information Technology business lines. 

 Support the Office of Management and Budget and serve as a champion of the shared 

services initiative. 

 Successfully transition the Department of Housing and Urban Development (HUD) to ARC’s 

Financial Management, Procurement, and Travel services. 

 Successfully transition remainder of HUD to ARC’s Human Resource services. 

 Expand use of Business Process Management and Lean Six Sigma principles throughout the 

Administrative business line. 

 Complete functional realignment stemming from data center consolidation within the 

Information Technology Services business line. 

TFF - 4 
Key Accomplishments and Challenges 

	 Shared Services Programs overall savings – By undertaking a top to bottom review of every 

program, the Shared Services Programs reduced the total financial plan from over $189 

million in FY 2013 to approximately $172 million for FY 2014. 

	 Achieving program savings through modernization - The Treasury Enterprise Voice Program 

provides digital voice, data, and Voice over Internet Protocol (VoIP) 

telecommunications. With the decommissioning of the legacy voice systems, the VoIP 

system is expected to be fully implemented by FY 2015. Some of the services being offered 

through this program are: local/long distance calling, audio conferencing and video support, 

automatic call distribution, and related support/maintenance. 

	 Data Collection for Capital Planning - SpIKE is the IT Capital Planning tool being 

developed by Treasury on the ECM platform. The system supports data collection from the 

bureaus and direct reporting to OMB in the required XML format. In addition, it provides 

management reporting for the proper oversight of the Treasury IT portfolio and includes 

reports provided to the Treasury CIO and ASM on a monthly basis. There are significant 

savings for moving from the existing IKE system to SpIKE of approximately $300,000 per 

year starting in FY 2014 as the result of hosting the system on the ECM platform and 

utilizing primarily Treasury developers rather than contractor support. 

	 EBS Reserve Establishment - Upon the Treasury Working Capital Fund (WCF) transitioning 

into the Treasury Franchise Fund (TFF) in FY 2014, Enterprise Business Solutions (EBS) 

and Enterprise Infrastructure Services (EIS) has established a reserve for its various programs 

that will be used to fund capital investment needs within a five-year window. This spreads 

the costs of expected upgrades and equipment needs over time so customers do not see large 

spikes in costs from year to year. 

	 Maintaining Cost Levels in growing programs – For FY 2014, the Administrative Resource 

Center continues implementing process improvement and efficiency efforts to reduce costs to 

customers. In addition to the ongoing challenge of minimizing prices, another key challenge 

for the ARC is maintaining services and customer satisfaction levels while pursuing cost 

reduction and containment initiatives, such as transitioning customers to the standardized 

service delivery model and balancing service levels with customer demand and funding 

levels. 

	 Modernizing our customer communication and internal financial management – Beginning 

in FY 2014, the Shared Services Programs website will be moving to a modernized 

SharePoint platform. This will provide all SSP stakeholders benefits. Customer benefits 

include easier navigation through the site, automated email messaging of important customer 

updates, and user access to fund information. In addition, the program will be adopting an 

automated system of billing, providing the SSP the ability to update financial planning forms 

in real-time. 

	 Creation of the Financial Management Oversight Committee (FMOC) – The Financial 

Management Oversight Committee (FMOC) of the Treasury Franchise Fund (TFF) was 

established to serve as a due diligence working group to consider any new activity before 

being presented to the Shared Services Council (SSC). Establishment of the FMOC was 

required by the TFF Charter, approved March 12, 2013. The FMOC, made up of Treasury 

bureau Chief Financial Officers and representatives from ARC and SSP, will convene at least 

twice per year and prior to any SSC meeting involving TFF activities. The FMOC will 

TFF - 5 
perform a preliminary review of any new shared service before joining the TFF, in 

consultation with Treasury and non-Treasury TFF customers. 

	 Expansion of HR Connect Line Of Business – HR Connect has expanded its customer base to 

include FEMA and the Architect of the Capitol in FY 2013, and expects to add additional 

external agencies in FY 2014. The result of bringing these external customers onto the 

shared platform over time will be a net decrease in costs for all customers as the cost of 

services is spread out among more customers. 

	 Continued Customer Expansion – The Administrative Resource Center (ARC) will transition 

the Department of Housing and Urban Development (HUD), a massive expansion to include 

executive level collaboration and integration into all service lines. All service line (Financial 

Management, Procurement, Human Resources, and Travel) implementations began in 

FY 2013 and will be fully converted and operational in FY 2015. Completion of this project 

will improve HUD’s compliance with the Federal Financial Management Improvement Act 

(FFMIA) as well as improve decision-making capabilities with the full integration of services 

in a core financial system. Additional benefits will be improved functionality by leveraging 

on-demand financial and analytical information to measure effectiveness and efficiency of its 

program initiatives. Challenges include resource utilization and the magnitude of hiring 

qualified talent to support a customer of this size while continuing to maximize efficiency 

and reduce costs. 

	 Oracle Release 12 (R12) Conversion – In FY 2013, TFF completed the conversion of all 

customers to the Administrative Resource Center’s (ARC) Oracle Release 12 (R12) shared 

core financial system. The upgrade to system functionality in the areas of reporting and 

workflow improved the services offered to current and prospective customers. Through cost 

sharing, current customers also derived significant cost avoidance benefit. Additionally, the 

TFF complied with Common Government-wide Accounting Classification requirements. 

ARC will complete the upgrade of the manufacturing core financial system in FY 2014. The 

Office of Management and Budget’s (OMB) Financial System Advisory Board reviewed this 

modernization effort and found the system in compliance with the guiding principles outlined 

in OMB Memorandum M-10-26. 

	 Invoice Processing Platform (IPP) Transition – During FY 2013, ARC completed the 

transition of all financial management customers to the new IPP business process for eligible 

vendor invoices. TFF is now compliant with Treasury's FY 2014 vendor invoicing mandate 

and has adopted a similar policy for non-Treasury customers. In addition, the TFF continues 

working to enhance the system’s functionality and controls to enable realization of its full 

cost savings potential. 

	 E-Gov Travel Service system (ETS2) Implementation – The President’s E-Gov Travel 

initiative commits to employ the latest technology over the next fifteen years to create a more 

efficient and effective federal government travel service. ARC and the Internal Revenue 

Service served as Treasury’s representatives on the ETS2 contract renewal awarded to 

Concur. ARC will complete migration to this system in FY 2014. This upgrade will provide 

a Federal Travel Regulations (FTR) compliant government-wide travel system while 

retaining functionality and integration with the core financial management system. 

	 Attestation Engagement & Financial Statement Audit Updates – TFF undergoes an annual 

Type II Statements on Standards for Attestation Engagements (SSAE) 16 – SSAE 16 is an 

attestation engagement of internal controls, in which management is attesting in writing the 

fair presentation and design of controls. TFF has received nine consecutive unqualified 

TFF - 6 
opinions for these types of engagements. The SSAE 16 results enhance customer confidence 

and reduce annual financial statement audit costs. TFF has received 15 consecutive 

unqualified financial statement audit opinions. 

Larger Operating Environment 

In FY 2015, TFF will maintain its commitment to excellence and continue to meet all strategic 

and financial goals and benchmarks. TFF continues to strive for growth opportunities to expand 

existing service lines and provide other valuable in-demand administrative services in an era of 

budget reductions. In order to meet the goal of reducing costs to customers, TFF will maximize 

shared service value and continue to look for opportunities to improve the efficiencies in 

business processes and technologies used in service delivery. 

The governance structure for the TFF is composed of three major governing bodies: 

1. Assistant Secretary for Management (ASM) - Responsible for the corporate management and 

oversight for the TFF. 

2. Shared Services Council - Serves as an advisory body for all TFF programs and ensures 

customers’ perspectives are included in the decision-making process. The SSC plans to align 

and enhance shared services across the Department. 

3. Financial Management Oversight Committee - Functions as a due diligence-working group 

that performs preliminary reviews of new-shared services and financial and budgetary 

policies and procedures prior to any new activities being considered and presented to the 

SSC. 

In addition to the creation of the Treasury Shared Services Council, the TFF strives to 

incorporate the customer perspective into the decision-making process. Customer involvement 

and input will provide an opportunity for the SSC to obtain constructive and directed feedback 

and ensure customer concerns are addressed. 

TFF - 7 
Dollars in Thousands 

Treasury Franchise Fund FTE Amount 

FY 2014 Estimated 1,618 $456,344 

Changes to Base: 

FY 2014 Revised Estimate 1,618 $456,344 

Maintaining Current Levels (MCLs): - $7,143 

Pay-Raise - $2,280 

Non-Pay - $4,863 

Non-Recurring Costs: - ($648) 

Hosting Contracts HUD Expansion (ARC) - ($588) 

Savings from Risk Center System Upgrades (SSP) - ($60) 

Subtotal Changes to Base - $6,495 

Total FY 2015 Base 1,618 $462,839 

Program Changes: 

Program Decreases: - ($2,366) 

Anticipated Reduction in HSPD-12 Card Renewals (SSP) - ($633) 

Retirement of Legacy Digital Telephone Systems (SSP) - ($1,733) 

Program Increases: 218 $21,421 

Customer Growth 218 $21,421 

Total FY 2015 Estimated 1,836 $481,894 

 

Section 2 – Budget Adjustments and Appropriation Language 

2.1 – Budget Adjustments Table 

2A – Budget Increases and Decreases Description 

Maintaining Current Levels (MCLs) ...................................................... +$7,143,000 / +0 FTE
 

Pay-Raise +$2,280,000 / +0 FTE 

Funds are required for the proposed January 2015 pay-raise and the annualization of the 2014 

pay-raise. 

Non-Pay +$4,863,000 / +0 FTE 

Funds are required for non-labor costs such as travel, contracts, rent, supplies, and equipment. 

Non-Recurring Costs .................................................................................... -$648,000 / +0 FTE
 

Hosting Contracts HUD Expansion (ARC) -$588,000 / +0 FTE 

One-time implementation costs associated with the expansion of Administrative services to 

HUD. 

Savings from Risk Center System Upgrades (SSP) -$60,000 / +0 FTE 

Reduction of funds allocated for FY 2014 investments in situational awareness risk center 

system. 

Program Decreases .................................................................................... -$2,366,000 / +0 FTE
 

Anticipated Reduction in HSPD-12 Card Renewals (SSP) -$633,000 / +0 FTE 

Anticipated savings are driven by a decrease in the number of card renewals, as well as a 

decrease in leased stations to be maintained across the bureaus. 

TFF - 8 
 

Retirement of Legacy Digital Telephone Systems (SSP) -$1,733,000 / +0 FTE 

Savings under the Treasury Enterprise Voice program are expected in FY 2015 as the Program 

Office completes the implementation of Voice over IP (VoIP) services and the full 

decommission of the legacy Digital Telecommunications System (DTS) enterprise voice 

platform in FY 2014. Savings will result from the elimination of DTS exit costs. 

Program Increases .............................................................................. +$21,421,000 / +218 FTE
 

Customer Growth +$21,421,000 / +218 FTE 

Customer growth is expected within each of the offerings within the Administrative Services and 

Information Technology budget activities. Expanding services to additional customers allows 

the Fund’s fixed costs to be distributed across a greater base. In addition to the economic 

benefits, customers will receive professional services that are consistent in both quality and cost. 

These benefits strongly align with Treasury’s goals of fiscal responsibility and the further 

standardization of systems and business processes through shared services employed across the 

government. 

TFF - 9 
 

 

 

 

 

Dollars in Thousands 

Treasury Franchise Fund 

Object Classification 

11.1 Full-time permanent 

11.3 Other than full-time permanent 

11.5 Other personnel compensation 

11.6 Overtime 

11.7 Other personnel compensation - awards 

11.9 Personnel Compensation (Total) 

12.0 Personnel benefits 

13.0 Benefits to former personnel 

FY 2013 

Actual 

112,288 

1,134 

3,851 

0 

0 

117,372 

35,890 

256 

FY 2014 

Estimated 

132,232 

68 

4,056 

14 

45 

136,415 

33,875 

5 

FY 2015 

Estimated 

148,335 

68 

4,435 

14 

45 

152,898 

39,200 

5 

Total Personnel and Benefits Compensation 153,518 170,295 192,103 

21.0 Travel and transportation of persons 

22.0 Transportation of things 

23.1 Rental payments to GSA 

23.2 Rental payments to others 

23.3 Communication, utilities, and misc charges 

23.5 Telecommunication 

24.0 Printing and reproduction 

25.1 Advisory and assistance services 

25.2 Other services from non-Federal Sources 

25.3 Other goods and services from Federal Sources 

25.7 Operation and maintenance of equipment 

26.0 Supplies and materials 

31.0 Equipment 

1,765 

20 

4,523 

571 

9,847 

0 

4 

35,045 

64,262 

108,187 

49,093 

1,687 

38,687 

3,205 

53 

3,937 

601 

6,055 

1,032 

1 

58,262 

55,495 

84,143 

37,864 

1,549 

33,852 

2,766 

54 

3,952 

603 

6,430 

1,036 

1 

53,305 

55,983 

88,041 

40,634 

1,594 

35,394 

Total Non-Personnel 313,777 286,049 289,792 

Total Budgetary Resources 

Budget Activities: 

Shared Services Programs 

Administrative Services 

Information Technology Services 

Total Budgetary Resources 

$467,295 

187,498 

127,747 

152,050 

$467,295 

$456,344 

171,861 

138,163 

146,320 

$456,344 

$481,894 

172,383 

158,926 

150,585 

$481,894 

FTE 1,384 1,618 1,836 

2.2 – Operating Levels Table 

2B – Appropriations Language and Explanation of Changes 

The Fund receives no appropriated funds from Congress. 

2C – Legislative Proposals 

TFF has no legislative proposals. 

 

TFF - 10 
 

Section 3 – Budget and Performance Plan 

3A – Shared Services Programs (SSP) 

($172,383,000 from expenses/obligations): 

In FY 2013 the ASM created the Shared Services Division (SSD) under the Office of DCFO to 

administer and manage the TFF. SSD oversees the budgetary activities and manages the 

coordination efforts among the shared services providers. SSD will also include as part of their 

portfolio the administration of the Shared Services Programs (SSP), formerly known as the WCF 

programs. 

The SSP plans to expand its administrative services to Treasury and non-Treasury customers. 

This will result in distributing TFF’s fixed costs across a greater base. In addition to the 

economic benefits, customers will receive professional administrative services that are consistent 

in both quality and cost. These benefits strongly align with Treasury’s goals of fiscal 

responsibility and further standardize systems and business processes through shared services 

employed across the government. The goal owner for this budget activity is the Deputy Chief 

Financial Officer. 

Description of Performance: 

At this time the SSP is working to establish performance measures and plans to work with 

various customers and program offices to develop performance measure baselines in FY 2014 

and measure targets by 2015. 

SSP supports the goals of shared services by implementing government principles and practices. 

The shared services providers are offering these services on a competitive basis, as well as 

delivering outstanding customer service. The SSD evaluates and examines any new franchise 

services that may be added to the TFF before they are presented to the SSC for consideration. 

The goal owner for this budget activity is the Deputy Chief Financial Officer. 

TFF supports the Treasury’s Strategic Objective number 5.3, to “promote efficient use of 

resources through shared services, strategic sourcing, streamlined business processes, and 

accountability”, by providing reliable, consistent, and cost-effective administrative support 

services. 

The majority of the service providers under the SSP are organizational components of the 

Assistant Secretary for Management and Chief Financial Officer (ASM/CFO) within the 

Departmental Offices (DO). The SSP provides services in eight different program categories: 

	 Intelligence and Security - Develops guidance, provides operational assistance and direction 

on security of information, contracts, systems, facilities, critical infrastructure, personnel; and 

provides training. 

	 Human Resources – Provides solutions to issues related to the Chief Human Capital Officer 

(CHCO) Act and Equal Employment Opportunity Program mandated by 29 CFR 1614. 

TFF - 11 
 

	 Enterprise Business Solutions – Provides support through HR Connect, which is Treasury’s 

enterprise Human Capital system. HR Connect is a Human Resources Line of Business 

(HRLoB) shared service provider supporting 28 Treasury bureaus and offices as well as nine 

non-Treasury agencies. The EBS provides full lifecycle HR processing such as recruiting, 

personnel actions, payroll, and new employee processing. HR Connect provides 

functionality that is interoperable and scalable, and enables customers to meet their Human 

Capital strategic goals. 

	 Infrastructure Operations - Provides oversight and management of all telecommunications 

programs within the Office of the Chief Information Officer. The IO provides strategic 

direction to telecommunications programs, ensures that costs are managed according to best 

practices, and reduces costs where possible. 

	 Cyber Security – Provides Critical Infrastructure Protection and Information Security 

services and supports the direct protection of designated Treasury critical infrastructure/key 

resources against terrorist activity. CS also supports the protection (confidentiality, integrity, 

and availability) of the Department’s unclassified and classified systems and the information 

they process. CS also coordinates the Department’s overall activities to implement the 

Federal Information Security Management Act (FISMA) of 2002. 

	 IT Strategy & Technology Management – Develops an IT Strategy and Transition Plan to 

meet Treasury’s mission requirements and strategic goals. PMG collaborates with bureaus 

and partners with Capital Planning and Investment Control to ensure management of IT 

portfolios align with IT transition plans. Through its Enterprise Data Management (EDM), 

the CIO team provides data architecture and integration services that currently support 

Workforce Analytics (available through HR Connect) and Data ‘N Analytics (DNA, 

available through desktop visualization tools). 

	 ASM Programs – 

o	 Financial System Integration – Develops and maintains the Financial Analysis and 

Reporting System (FARS); 

o	 Office of Emergency Preparedness – Ensures continuity of the Treasury Department’s 

essential functions during disasters and administers emergency mitigation, preparedness, 

response, and recovery activities; 

o	 Office of Small and Disadvantaged Business Utilization – Advises and aids the bureaus 

on small business policies and initiatives; 

o	 Government-wide Council Payments – Supports Treasury’s participation in Governmentwide Councils; 

o	 Treasury Operations Excellence - Provides Lean Six Sigma training and other services to 

help Treasury and other federal agencies use entrusted resources more effectively and 

efficiently; 

o	 Privacy, Transparency, and Records provides assistance to Treasury customers to collect, 

protect, retain, preserve, disclose, and provide access to Treasury’s information resources 

pursuant to U.S. laws; 

TFF - 12 
 

 

 

 

 

Dollars in Thousands 

Shared Services Program (SSP) Budget Activity 

Resource Level FY 

2008 

FY 

2009 

FY 

2010 

FY 

2011 FY 2012 FY 2013 FY 2013 FY 2014 FY 2015 

Actual Actual Actual Actual Actual Estimated Actual Estimated Estimated

 Expenses/Obligations $0 $0 $0 $0 $175,258 $189,051 $187,498 $171,861 $172,383 

Budget Activity Total $0 $0 $0 $0 $175,258 $189,051 $187,498 $171,861 $172,507 

Measure FY 

2008 

FY 

2009 

FY 

2010 

FY 

2011 FY 2012 FY 2013 FY 2013 FY 2014 FY 2015 

Actual Actual Actual Actual Actual Target Actual Target Target 

Customer Satisfaction 

with Financial Planning 

Staff (%) 

N/A N/A N/A N/A N/A N/A 57.2 60 62 

o	 Treasury Identity, Credential, and Access Management (TEICAM, formerly HSPD-12) - 

Provides coordination, management processes, and technical coordination for personal 

identity verification and credentials; 

o	 Printing and Graphics – Provides printing services to Treasury customers, and assists 

customers in planning and designing printed publications; and 

o	 Treasury Operations Center – Provides after-hours executive telephone 

answering/messaging/conferencing services and provides connectivity to employees 

home, cell, and emergency contact pager and blackberries. 

	 Support Services – Captures centralized administrative support costs for all SSP funded 

personnel that are not reflected in each SSP program budget. Shared Services Division 

established a customer satisfaction measure starting in FY 2014. Results reflect the 

percentage of customers that rate their communication experience with Shared Services 

Division Financial Planning staff either “Good” or “Excellent” on a 5-point scale. 

3.1.1 – Shared Services Programs (SSP) Budget and Performance Plan 

3B – Financial Management Administrative Support Services 

($158,926,000 from expenses/obligations): 

The Administrative Services Activity supports OMB’s and Treasury’s shared services concept 

and furthers “good government” by standardizing the administrative financial systems and 

processes required to operate federal organizations. Value is provided through cost sharing 

opportunities in systems capital investments as well as reduced operating costs by providing 

consolidated, high quality, value added services. TFF has three important roles within the 

Department of the Treasury. TFF is Treasury’s Center of Excellence for the Financial 

Management Line of Business. TFF is also a support organization for Treasury's Human 

Resources Line of Business, and for the Treasury’s Budget Formulation and Execution Line of 

Business. These lines of business provide administrative support functions with a focus on 

financial management, procurement, travel, and human resources. The program's success is 

evidenced by the increasing demand for services and the level of satisfaction expressed by 

customers. The goal owners for this budget activity are the Assistant Commissioner of the Fiscal 

Service’s Shared Services and the Assistant Commissioner of the Fiscal Service’s Fiscal 

Accounting Operations. 

TFF - 13 
Description of Performance: 

Administrative Services established an outcome measure and target of 80 percent to determine 

performance in satisfying the needs of customer agencies. TFF conducts an annual customer 

satisfaction survey to assess performance and value within all service lines. For FY 2013, over 

half of TFF’s customers responded to the survey with an overall satisfaction rating of 78 percent. 

Starting with this FY 2015 budget submission the customer satisfaction percentage will be 

discontinued as a performance metric. Appearance of performance measured by customer 

opinion will be replaced with operational metrics of actual performance. Instituting these new 

operational measures will first be reported with the FY 2014 performance cycle. 

Administrative Services discontinued the operating expense metric in FY 2012 and established 

an indirect cost target in its place. The indirect cost metric represents indirect costs as a 

percentage of total costs and provides a better representation of TFF's relative operating costs. 

This provides TFF management with a measure that encourages efficiency in administrative 

operations and helps to assure services are provided at the lowest possible cost. We project an 

operating expense metric of 22 percent for FY 2014, a reduction from the FY 2013 actual of 

23%. TFF will continue to pursue customer growth and evaluate indirect cost expenditures to 

maintain actual performance at or below the established target. 

TFF - 14 
 

 

 

 

 

 

 

 

 

 

 

 

 

3.1.2 – Administrative Services Budget and Performance Report and Plan 

Dollars in thousands 

Resource Level 

Administrative Services - Budget Activity A 

FY 2008 FY 2009 FY 2010 FY 2011 FY 2012 FY 2013 FY 2013 FY 2014 FY 2015 

Expenses/Obligations 

Actual 

$96,952 

Actual 

$89,933 

Actual 

$93,046 

Actual 

$109,555 

Actual 

$116,571 

Estimated 

$121,270 

Actual 

$127,747 

Estimated 

$138,163 

Estimated 

$158,926 

Budget Activity Total $96,952 $89,933 $93,046 $109,555 $116,571 $121,270 $128,787 $138,163 $158,788 

Measure 

Actual 

FY 2008 

Actual 

FY 2009 

Actual 

FY 2010 

Actual 

FY 2011 

Actual 

FY 2012 

Target 

FY 2013 

Actual 

FY 2013 

Target 

FY 2014 

Target 

FY 2015 

Customer Satisfaction % 

Operating Expense % 

Indirect Cost % 

Direct Cost per AP 

Transaction 

Direct Cost as a 

percentage of Award 

Dollars 

Direct Cost per Travel 

Voucher

Direct Cost per FTE in 

Core HR Services 

Direct Cost per System 

User - Oracle 

Unqualified Audit 

Opinions % 

Procurement Savings 

Negotiated % 

Travel Voucher Payment 

Timeliness % 

Hiring Timeliness % 

First Call Resolution - 

Oracle % 

97%

N/A

N/A 

N/A

N/A 

N/A 

N/A 

N/A 

N/A

N/A

N/A 

N/A 

N/A 

Key: N/A - Not in Effect; DISC - Discontinued; B - Baseline 

89%

 7% 

N/A 

N/A

N/A 

N/A 

N/A 

N/A 

N/A

 N/A

N/A 

N/A 

N/A 

81%

8% 

N/A 

N/A

N/A 

N/A

N/A 

N/A 

N/A 

N/A 

N/A 

N/A 

N/A 

93%

8% 

N/A 

 N/A 

N/A 

N/A

N/A 

N/A 

N/A 

N/A 

N/A 

N/A 

N/A 

94% 

DISC 

24%

N/A

N/A 

N/A 

N/A 

N/A

N/A

N/A

N/A 

N/A 

N/A 

80% 

DISC 

25%

 N/A

N/A 

N/A 

N/A 

N/A

 N/A

 N/A

N/A 

N/A 

N/A 

78% 

DISC 

23%

 N/A 

N/A 

N/A

N/A 

 N/A

 N/A 

N/A 

N/A 

N/A 

N/A 

DISC 

DISC 

22%

$75.00

1.80% 

$29.00

$1,400 

$18,500

100% 

5% 

97% 

85% 

50% 

DISC 

DISC 

22% 

$74.25 

1.78% 

$28.71 

$1,386 

$18,315 

100% 

5% 

97% 

85% 

50% 

3C – Information Technology Services 

 ($150,585,000 from expenses/obligations): 

The IT Services Activity provides shared services to a variety of federal customers, both internal 

and external to Treasury. Value is provided through IT infrastructure consolidation and 

standardized IT service delivery in a modern, technically innovative, and secure environment. 

Customers avoid costly, long-term development projects when they take advantage of our shared 

services and environments. Services include information systems security, hosting, and software 

engineering. Additionally, end-user support and professional services are provided to the Fiscal 

Service and TFF. The goal owner for this budget activity is the Fiscal Service’s CIO. 

TFF, designated by the OMB as a Shared Service Center (SSC) for Information Systems Security 

Line of Business, provides agencies with proven Security Assessment and Authorization 

(SA&A) and Continuous Monitoring (CM) services. TFF, authorized by the Department, is one 

of two Treasury trusted internet connection providers and hosts Treasury’s public domain name 

system. TFF delivers information security support to other federal agencies, while improving 

quality, accelerating delivery, and reducing customer costs. 

Secure hosting services are provided for production, contingency, and development/and test 

regions. TFF has critical supporting roles in the Public Key Infrastructure (PKI) Shared Service 

TFF - 15 
 

 

 

 

 

 

 

 

 

Dollars in thousands 

Information Technology Services - Budget Activity B 

Resource Level FY2008 FY 

2009 

FY 

2010 

FY 

2011 FY 2012 FY 2013 FY 2013 FY 2014 FY 2015 

Actual Actual Actual Actual Actual Estimated Actual Estimated Estimated 

Expenses/Obligations N/A $56,467 $73,858 $72,905 $149,581 $156,091 $152,050 $146,320 $150,585 

Budget Activity Total $0 $56,467 $73,858 $72,905 $149,581 $156,091 $157,264 $146,320 $150,601 

Measure FY 

2008 

FY 

2009 

FY 

2010 

FY 

2011 FY 2012 FY 2013 FY 2013 FY 2014 FY 2015 

Actual Actual Actual Actual Actual Target Actual Target Target 

Customer Satisfaction % N/A 84% 81% 93% 94% 80% 78% DISC DISC 

Operating Expense % N/A 5% 8% 8% DISC DISC DISC DISC DISC 

Indirect Cost % N/A N/A N/A N/A 19% 20% 22% 19% 19% 

Key: N/A - Not in Effect; DISC - Discontinued; B - Baseline 

Provider (SSP) designation of the Department of the Treasury. TFF's PKI and directory 

experience makes end-to-end identity management solutions available to customers. 

Rapid Application Development techniques and a demonstrated ability to integrate commercially 

available solutions combine to provide high quality software engineering services at a 

competitive price. 

Description of Performance: 

Information Technology established an outcome measure and target of 80 percent to determine 

performance in satisfying the needs of customer agencies. Annually, TFF conducts a customer 

satisfaction survey to assess performance and value within all service lines. For FY 2013, over 

half of TFF’s customers responded to the survey with an overall satisfaction rating of 78 percent. 

Information Technology has discontinued the operating expense metric, in FY 2012, and 

established an indirect cost target. The indirect cost metric represents indirect costs as a 

percentage of total costs and provides a better representation of TFF's relative operating costs. 

This provides TFF management with a measure that encourages efficiency in administrative 

operations and helps to assure services are provided at the lowest possible cost. We saw an 

operating expense metric of 22 percent for FY 2013. TFF will continue to pursue customer 

growth and evaluate indirect cost expenditures to maintain actual performance at or below the 

established target. TFF has reduced this target from 20 to 19 percent for FY 2014 to adjust the 

target closer to recent performance and in support of TFF’s emphasis on fiscal responsibility. 

3.1.3 – Information Technology Services Budget and Performance Report and Plan 

TFF - 16 
Capital Investments 

Summary

Section 4 – Supplemental Information 

4A – Summary of Capital Investments 

The summary of capital investments for SSP is included in the Salaries and Expenses chapter of 

the Departmental Office FY 2014 budget submission under the Summary of Capital Investments 

section. The summary of capital investments for ARC is included in the Bureau of the Fiscal 

Service budget submission under the Summary of Capital Investments Section. 

A summary of capital investment resources, including major information technology and nontechnology investments, can be viewed/downloaded at: http://www.treasury.gov/about/budgetperformance/Pages/summary-of-capital-investments.aspx 

TFF - 17 
‐

‐

4B – Shared Services Program Costs This information is being provided to fulfil requirements of Section 121, Public Law 113-76, Consolidated Appr

FY 2013 Final

Financial Plans

HR Connect

Operations &

Maintenance

Treasury Learning

Management

System (TLMS)

Enterprise

Business

Solutions

(EBS)

Reserve

National

Finance

Center (NFC)

Payroll

E Government

E Government

electronic

Official

Personnel

Folder (eOPF)

Enterprise

Content

Management

(ECM)

Web Solutions

Enterprise Data

Management

(EDM)

Enterprise

Infrastructure

Service (EIS)

Treasury

Enterprise Vo

(TEV)

ATTB $78,585 $40,698 $6,993 $73,426 $4,259 $106,358 $42,401 $8,441 $5,673 $12,441 $0 

OCC $623,781 $323,048 $55,505 $491,512 $33,401 $865,013 $366,870 $66,203 $44,492 $94,889 $1,168,359 

DO CDFI $11,600 $6,007 $1,032 $0 $677 $0 $0 $1,342 $902 $19,908 $215,498 

DO DC Pensions $2,778 $1,438 $247 $0 $171 $0 $0 $7,533 $0 $2,071 $14,214 

DO OTA $3,566 $1,486 $334 $0 $197 $0 $0 $0 $0 $0 $9,806 

DO S&E $621,247 $123,310 $19,742 $360,152 $12,022 $58,912 $194,064 $23,081 $15,512 $443,510 $5,080,178 DO TEOAF $3,594 $1,861 $320 $0 $326 $0 $0 $60,749 $0 $3,140 $16,202 

DO FFB $2,778 $1,438 $247 $0 $171 $0 $0 $313 $0 $1,653 $8,527 

DO OFS $25,583 $10,658 $2,399 $0 $1,414 $0 $0 $633,402 $1,883 $26,235 $241,565 

DO SBLF $4,341 $1,809 $407 $0 $240 $0 $0 $0 $0 $2,314 $11,938 

DO SSBCI $1,861 $775 $174 $0 $103 $0 $0 $0 $0 $992 $5,116 

DO OFR $116,914 $12,079 $2,719 $0 $1,602 $0 $1,151 $4,222 $2,134 $17,241 $104,021 

DO FSOC $4,031 $1,679 $378 $0 $223 $0 $0 $0 $0 $2,149 $11,085 

DO TRIP $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

BEP $343,885 $161,440 $27,738 $264,978 $15,955 $409,129 $102,931 $31,624 $21,253 $141,521 $1,438,138 

FinCEN $49,013 $25,384 $4,361 $86,756 $2,768 $68,131 $33,105 $5,486 $3,687 $9,386 $0 

FMS $258,302 $133,771 $22,984 $229,693 $15,209 $53,101 $146,400 $30,146 $20,260 $152,859 $1,784,581 IRS $18,147,893 $0 $1,427,034 $15,659,294 $824,270 $0 $2,283,081 $1,691,572 $1,097,982 $1,032,993 $8,222,764 

TIGTA $130,866 $67,774 $11,645 $109,191 $7,420 $159,258 $21,960 $43,903 $9,885 $56,687 $206,894 

OIG $28,754 $17,694 $2,559 $24,180 $1,637 $4,986 $1,176 $3,244 $2,180 $12,195 $119,166 

SIGTARP $25,978 $13,453 $2,311 $21,017 $1,645 $4,096 $1,182 $42,784 $2,191 $19,570 $132,195 BPD $831,101 $93,304 $11,906 $308,533 $6,838 $57,969 $63,560 $13,553 $24,108 $6,256 $0 

TFF ‐ ARC $189,691 $91,173 $17,213 $3,743 $10,762 $0 $58,185 $21,332 $14,336 $0 $0 

Mint $291,795 $151,117 $25,964 $258,356 $15,184 $383,163 $105,229 $30,095 $20,226 $19,352 $0 

ATFE $1,296,228 $0 $114,179 $0 $0 $0 $0 $0 $0 $0 $0 

CFPB $1,812,919 $81,058 $13,927 $0 $0 $0 $212,000 $0 $0 $43,491 $848,748 

Commerce $9,256,383 $0 $265,342 $0 $0 $0 $0 $0 $0 $0 $0 

DHS ‐ USSS $1,114,569 $0 $98,842 $0 $0 $0 $0 $0 $0 $0 $0 

GAO $514,733 $0 $44,253 $0 $0 $0 $0 $0 $0 $0 $0 

HUD $4,852,714 $0 $126,318 $0 $0 $0 $0 $0 $0 $0 $0 

Labor $7,228,774 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

SBA $956,655 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

USAID $2,270,270 $0 $70,886 $0 $0 $0 $0 $0 $0 $0 $0 FEMA $332,265 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

AOC $411,638 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

Total $51,845,087 $1,362,458 $2,377,959 $17,890,831 $956,493 $2,170,116 $3,633,294 $2,719,024 $1,286,703 $2,120,854 $19,638,993 
‐

FY 2013 Final

Financial Plans

Enterprise

Infrastructure

Reserve (EIR)

Critical

Infrastructure

Protection &

Information

Security

Governmen

t Secure

Operations

Center

(GSOC)

Wireless

Program

E Payments

Enterprise

Architecture

Programs

Performance

Measurement and

Governance

Security

Programs

Office of HR

Policy,

Performance,

and Learning

Office of Civil

Rights and

Diversity

(OCRD)

Financial

Systems

Integration

ATTB $44,247 $4,149 $25,524 $0 $2,499 $9,373 $7,129 $2,915 $4,348 $28,714 $30,405 

OCC $1,270,978 $32,542 $200,188 $0 $19,602 $73,513 $55,915 $22,861 $34,100 $62,213 $120,706 DO CDFI $7,033 $0 $4,057 $0 $397 $1,490 $1,133 $0 $0 $0 $16,578 

DO DC Pensions $0 $0 $1,027 $0 $101 $0 $0 $0 $0 $0 $13,002 

DO OTA $0 $0 $0 $0 $0 $0 $0 $83,388 $0 $0 $0 

DO S&E $180,986 $1,832,978 $507,448 $18,356 $6,834 $25,630 $19,494 $0 $0 $76,570 $1,850,369 

DO TEOAF $3,383 $0 $1,952 $0 $191 $0 $0 $0 $0 $0 $4,817 

DO FFB $0 $0 $1,027 $0 $101 $0 $0 $0 $0 $0 $5,339 

DO OFS $24,220 $1,378 $8,474 $0 $830 $3,112 $2,367 $0 $1,443 $0 $158,175 

DO SBLF $0 $0 $1,438 $0 $141 $0 $0 $0 $0 $0 $3,559 

DO SSBCI $0 $0 $0 $0 $60 $0 $0 $0 $0 $0 $618 

DO OFR $23,281 $1,561 $9,604 $0 $940 $3,527 $2,682 $0 $1,636 $0 $13,671 

DO FSOC $0 $0 $1,335 $0 $131 $0 $0 $0 $0 $0 $820 

DO TRIP $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

BEP $256,235 $3,463,880 $95,626 $20,821 $9,363 $35,116 $26,710 $10,920 $16,290 $95,713 $46,405 FinCEN $54,026 $2,697 $16,588 $0 $1,624 $6,091 $4,633 $1,894 $2,826 $14,357 $30,679 

FMS $226,853 $14,819 $91,158 $0 $8,926 $33,475 $25,462 $10,410 $15,529 $62,213 $113,846 

IRS $8,564,151 $1,378,092 $5,114,820 $391,758 $530,989 $1,814,171 $1,379,888 $564,161 $841,545 $1,521,832 $1,454,827 TIGTA $77,098 $7,230 $44,475 $180,797 $4,355 $16,332 $12,422 $5,079 $7,576 $4,786 $29,361 

OIG $17,004 $1,595 $9,809 $860 $960 $3,602 $2,740 $1,120 $1,671 $4,786 $11,027 

SIGTARP $20,817 $1,603 $9,860 $1,721 $966 $3,621 $2,754 $1,126 $1,680 $4,786 $9,299 

BPD $71,044 $6,662 $40,983 $2,294 $4,013 $15,050 $11,447 $4,680 $6,981 $14,357 $26,871 

TFF ‐ ARC $111,819 $10,486 $64,504 $0 $6,316 $23,687 $18,017 $7,366 $10,987 $9,571 $32,874 

Mint $170,843 $14,794 $91,004 $6,310 $8,911 $33,418 $25,419 $10,392 $15,502 $181,854 $78,135 

ATFE $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 CFPB $0 $5,143 $31,636 $0 $0 $11,617 $8,836 $3,613 $0 $4,786 $0 

Commerce $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

DHS ‐ USSS $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

GAO $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

HUD $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

Labor $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

SBA $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

USAID $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

FEMA $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 AOC $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

Total $11,124,019 $6,779,607 $6,372,537 $622,916 $608,250 $2,112,824 $1,607,049 $729,925 $962,113 $2,086,537 $4,051,384 

TFF - 19 
‐   ‐

FY 2013 Final ‐  

Financial Plans

Treasury wide

Procurement

Systems

Support

E Government

Integrated

Acquisition

Environment (IAE)

Governmen

t wide

Council

Payments

Treasury

Operations

Excellence

Privacy,

Transparency,

and Records

Information

Management

Environment,

Health, and Safety

Printing

Procurement

Services

Digital Print

Center

Graphics and

Photo

Services

Conference

Event, and

Meeting

Services

ATTB $2,718 $4,994 $2,872 $12,680 $4,164 $4,606 $4,259 $32,390 $44,025 $71,082 $0 

OCC $14,433 $26,524 $32,574 $21,023 $32,657 $36,127 $5,111 $104,051 $159 $718 $0 

DO CDFI $950 $1,747 $625 $0 $0 $0 $0 $4,527 $37,496 $12,695 $0 

DO DC Pensions $0 $0 $549 $0 $0 $0 $0 $2,452 $1,180 $0 $0 

DO OTA $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

DO S&E $11,709 $21,517 $8,939 $642,262 $11,386 $12,595 $7,667 $123,799 $538,976 $726,447 $0 

DO TEOAF $0 $0 $233 $0 $0 $0 $0 $0 $0 $0 $0 

DO FFB $0 $0 $237 $0 $0 $0 $0 $0 $0 $0 $0 

DO OFS $0 $0 $11,676 $0 $1,382 $1,529 $0 $1,971 $20 $66 $0 

DO SBLF $0 $0 $761 $0 $0 $0 $0 $0 $0 $0 $0 

DO SSBCI $0 $0 $197 $0 $0 $0 $0 $0 $0 $0 $0 

DO OFR $0 $0 $4,102 $0 $1,567 $1,316 $0 $0 $0 $0 $0 

DO FSOC $0 $0 $261 $0 $0 $0 $0 $0 $0 $0 $0 

DO TRIP $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

BEP $16,616 $30,535 $12,613 $20,042 $15,600 $17,257 $39,613 $69,279 $0 $737 $0 

FinCEN $2,668 $4,904 $3,039 $11,742 $2,706 $2,994 $852 $23,611 $356 $2,259 $0 

FMS $8,737 $16,057 $10,699 $14,573 $14,871 $16,451 $10,223 $447,250 $136,621 $0 $0 

IRS $143,368 $263,472 $378,691 $528,816 $805,923 $891,557 $1,124,494 $0 $0 $104,993 $0 

TIGTA $3,126 $5,745 $4,565 $0 $7,255 $8,026 $10,223 $9,595 $2,670 $10,265 $0 

OIG $1,443 $2,652 $849 $0 $1,600 $1,770 $0 $0 $435 $85 $0 

SIGTARP $1,218 $2,238 $1,194 $0 $1,609 $1,779 $1,278 $16,058 $5,307 $4,080 $0 

BPD $6,111 $11,231 $0 $9,304 $6,686 $7,396 $3,408 $187,223 $0 $1,338 $0 

TFF ‐ ARC $96,801 $177,895 $7,466 $0 $10,523 $11,641 $1,704 $0 $0 $0 $0 

Mint $41,680 $76,597 $14,218 $19,557 $14,846 $16,423 $35,353 $2,943 $0 $0 $0 

ATFE $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 CFPB $0 $0 $0 $0 $0 $5,709 $0 $0 $0 $0 $0 

Commerce $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

DHS ‐ USSS $0 $0 $0 $0 $0 $0 $179,749 $0 $0 $0 $0 

GAO $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

HUD $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

Labor $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

SBA $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 

USAID $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 FEMA $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 AOC $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Total $351,580 $646,110 $496,359 $1,280,000 $932,773 $1,037,178 $1,423,933 $1,025,149 $767,245 $934,765 $0 

TFF - 20 
FY 2014 Pricing for the Above Activities 

The following programs utilize FTE-based cost methodologies - cost allocations based on FY 2013 FTE Levels fPresident's Budget Appendix (CR Rate): E-Government; Critical Infrastructure Protection & Information SecuriSecure Operations Center (GSOC); E-Payments; Enterprise Architecture Programs; Performance Measurement aSecurity Programs; Office of HR Policy, Performance, and Learning; Treasury Operations Excellence; Privacy, T

Records; Information Management; Environment, Health, and Safety. The following programs utilize account-based cost methodologies - cost allocations based on the number of HR 

from prior year Pay Period 11, FY 2013: HR Connect Operations & Maintenance (O&M); Treasury Learning M(TLMS); EBS Reserve; Enterprise Data Management (EDM). The following programs utilize procurement transaction-based cost methodologies - cost allocations based on the Procurement Database Next Generation (FPDNG) transactions from the FPDSNG for the most recent prior year through September 2012): Small & Disadvantaged Business Utilization; Treasury-wide Procurement Systems Su(IAE). The following programs utilize print job value-based cost methodologies - cost allocations based on the value of October 2012 - June 2013: Printing Procurement Services; Digital Print Center; Graphics and Photo Services. The following programs utilize usage-based cost methodologies - cost allocations based on multiple usage cost d

Content Management (ECM); Web Solutions; Enterprise Infrastructure Services (EIS); Treasury Enterprise Voic

Network (TNet); Treasury Enterprise Identity Credential & Access Management (TEICAM); Enterprise InfrastruWireless Program; Financial Systems Integration; Office of Emergency Preparedness; NFC Payroll; E-GovernmOffice of Civil Rights and Diversity (OCRD); Government-wide Council Payments; Conference, Event, and Mee

Services Programs Support Services. 

TFF - 21