Department of Treasury

Office of the Comptroller of the 

Currency

Congressional Budget

Justification and Annual 

Performance Report and Plan

FY 2020
OCC - 2

Table of Contents

Section I – Purpose........................................................................................................................ 3

A – Mission Statement................................................................................................................ 3

B – Summary of the Request ...................................................................................................... 3

1.1 – Resource Detail Table........................................................................................................ 5

1.3 – Operating Levels Table...................................................................................................... 6

D – Appropriations Language and Explanation of Changes ...................................................... 6

E – Legislative Proposals............................................................................................................ 6

Section II – Annual Performance Plan and Report................................................................... 7

A - Strategic Alignment.............................................................................................................. 7

B – Budget and Performance by Budget Activity ...................................................................... 8

2.1.1 - Supervise Resources and Measures................................................................................. 8

2.1.2 – Regulate Resources and Measure Table ....................................................................... 11

2.1.3 – Charter Budget and Performance Plan.......................................................................... 12

Section III – Additional Information ........................................................................................ 13

A - Summary of Capital Investments........................................................................................ 13
OCC - 3

Section I – Purpose

A – Mission Statement

To ensure that national banks and federal savings associations operate in a safe and sound 

manner, provide fair access to financial services, treat customers fairly, and comply with 

applicable laws and regulations.

B – Summary of the Request

The Office of the Comptroller of the Currency (OCC) was created by Congress in 1863 to 

charter national banks; oversee a nationwide system of banking institutions; and ensure national 

banks are safe and sound, competitive and profitable, and capable of serving in the best possible 

manner the banking needs of their customers. Effective on July 21, 2011, Title III of the DoddFrank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act), transferred to the 

OCC the responsibility for the supervision of federal savings associations and rulemaking 

authority for all federal savings associations.

As of September 30, 2018, the OCC supervised 891 national bank charters and 57 federal 

branches of foreign banks in the United States with total assets of approximately $11.8 trillion, 

and 316 federal savings associations with total assets of approximately $749 billion. In total, the 

OCC supervises approximately $12.5 trillion in financial institution assets.

Goals:

The OCC has established three goals to affirm its mission: 1) The OCC fosters a safe, sound, and 

fair system of national banks, federal savings associations and federal branches of foreign banks 

and agencies of foreign banks that is a source of economic strength and opportunity that meets 

the evolving needs of consumers, businesses, and communities; 2) OCC employees are engaged, 

prepared, and empowered to meet its mission; 3) The OCC operates efficiently and effectively. 

To achieve its goals and objectives, the OCC organizes its programs under three activities: 1) 

Supervise, 2) Regulate, and 3) Charter. Effective supervision and a comprehensive regulatory 

framework are the key tools that the OCC uses to ensure that national banks and federal savings 

associations operate in a safe and sound manner and that they provide fair access to financial 

services and fair treatment of their customers. A robust chartering program allows new entrants 

into the financial services sector while ensuring that they have the necessary capital, managerial, 

and risk management processes to conduct activities in a safe and sound manner.

The OCC’s priorities focus on strengthening the resiliency of the institutions subject to its 

jurisdiction through its supervisory and regulatory programs and activities. A stronger and more 

resilient banking system directly supports four out of five Department of the Treasury’s 

(Treasury) FY 2018-2022 strategic goals: Boost U.S. Economic Growth, Promote Financial 

Stability; Enhance National Security, and Goal 5) Achieve Operational Excellence.

Operations are funded primarily (approximately 97 percent) from semiannual assessments levied 

on national banks and federal savings associations. Revenue from investments in Treasury 

securities and other income comprise the remaining three percent of the OCC’s funding. The 

OCC does not receive congressional appropriations to fund any portion of its operations. 
OCC - 4

FY 2019 and 2020 Priorities

A major focus of the OCC’s supervisory, regulatory, and charter programs for FY 2019 and 

forward involve reviews of existing regulations to consider changes consistent with safety and 

soundness and fair treatment of bank customers, with the goal of enhanced regulatory 

coordination, reducing unnecessary regulatory burden, and increasing examination efficiency.

The OCC is observing signs that credit risk is increasing because of accumulated risk in loan 

portfolios from successive years of incremental easing in underwriting, risk layering, 

concentrations, and rising potential impact from external factors. The potential impacts from 

external factors include responding to intense competition by easing underwriting or policy 

exceptions. Therefore, the OCC will continue to closely evaluate current underwriting standards 

by conducting targeted underwriting examinations and using the credit underwriting assessment 

tool. The OCC will be working to implement its strategic initiatives to make the OCC a stronger 

and more effective organization. 

The OCC will conduct examinations based on the risk profile of individual national banks and 

federal savings associations to ensure they are safe and sound, sufficiently capitalized, and 

comply with applicable laws and regulations. Priorities and activities will include supervisory 

reviews related to corporate governance and oversight, credit underwriting, consumer 

compliance – related change management processes, fair access, cyber threats, operational risk, 

Bank Secrecy Act/Anti Money Laundering (BSA/AML), under both OCC’s general bank 

supervisory authority and delegated authority from Treasury’s Financial Crimes Enforcement

Network (FinCEN) and utilizing Federal Financial Institutions Examination Council (FFIEC) 

examination procedures. Examiners will work to resolve problem national bank and federal 

savings association situations effectively by identifying problems at the earliest possible stage, 

clearly communicating concerns and expectations to bank management through appropriate 

enforcement actions, and ensuring timely follow-up on needed corrective actions. An additional 

priority for the OCC involves revisiting the Community Reinvestment Act in conjunction with 

other Federal banking regulators for the purposes of modernizing the regulations to reflect the 

evolution of the banking industry and ensure that the Act’s original intent - to encourage insured 

depository institutions to serve the credit needs of the entire communities in which they operate –

continues to be achieved.
OCC - 5

1.1 – Resource Detail Table

Dollars in Thousands

Office of the Comptroller of the 

Currency FY 2018 FY 2019 FY 2020 FY 2019 to FY 2020

Budgetary Resources Actual Estimated Estimated $ Change % Change

FTE AMOUNT FTE AMOUNT FTE AMOUNT FTE AMOUNT FTE AMOUNT

Revenue/Offsetting 

Collections/Balances

Assessments $1,220,099 $1,148,800 $1,151,800 $3,000 0.26%

Interest $23,998 $27,000 $27,000 $0 0.00%

Other Income $10,591 $16,500 $16,500 $0 0.00%

Unobligated Balances from Prior 

Years and Recoveries $1,522,624 $1,541,000 $1,643,000 $102,000 6.62%

Total Revenue/Offsetting 

Collections $2,777,312 $2,733,300 $2,838,300 $105,000 3.84%

Expenses/Obligations

Supervise 3,434 $1,105,022 3,387 $975,457 3,387 $975,457 0 $0 0.00% 0.00%

Regulate 331 $106,649 327 $94,144 327 $94,144 0 $0 0.00% 0.00%

Charter 75 $24,033 74 $21,215 74 $21,215 0 $0 0.00% 0.00%

Total Expenses/Obligations 3,840 $1,235,704 3,788 $1,090,816 3,788 $1,090,816 0 $0 0.00% 0.00%

Net Results $1,541,608 $1,642,484 $1,747,484 $105,000 6.39%

Notes:

• The FY 2018 increase is attributable to an additional contribution payment to the Pentegra Defined Benefit Plan, a legacy 

retirement plan that covers staff inherited from the Office of Thrift Supervision.

• The Comptroller may impose and collect assessments, fees or other charges as necessary or appropriate to carry out his 

responsibilities and to meet the expenses of the OCC. 12 U.S.C. 482. At September 30, 2018, the net position of the OCC was 

$1.39 billion and its financial reserves were $1.32 billion. In FY 2018, the OCC established a receivership contingency fund of 

$86.6 million within its financial reserves to facilitate the conduct of receiverships of uninsured federal branches or agencies of 

a foreign banking organization. In FY 2017, the OCC established a receivership contingency fund of $100 million within its 

financial reserves to support receiverships of uninsured national trust banks.

• The Comptroller has sole authority to determine how OCC funds are obligated and its expenses incurred and paid. 12 U.S.C. 

16.

• OCC funds are not appropriated funds or government monies. 12 U.S.C. 481.

• As part of its annual budget formulation process, the OCC re‐evaluates the size of the reserve based on a disciplined analysis 

of the impact of material events on its ability to fund operations.
OCC - 6

1.3 – Operating Levels Table

Dollars in Thousands

Office of the Comptroller of the Currency FY 2018 * FY 2019 FY 2020

Object Classification Actual Estimated Estimated

11.1 - Full-time permanent 546,263 558,442 558,442 

11.3 - Other than full-time permanent 6,668 3,629 3,629 

11.5 - Other personnel compensation 2,649 2,943 2,943 

11.9 - Personnel Compensation (Total) 555,579 565,014 565,014 

12.0 - Personnel benefits 380,044 242,165 242,165 

13.0 - Benefits for former personnel 475 120 120 

Total Personnel and Compensation Benefits $936,098 $807,299 $807,299

21.0 - Travel and transportation of persons 53,669 48,555 48,555 

22.0 - Transportation of things 2,360 2,101 2,101 

23.1 - Rental payments to GSA 58 57 57 

23.2 - Rental payments to others 71,498 67,616 67,616 

23.3 - Communication, utilities, and misc. charges 18,197 17,423 17,423 

24.0 - Printing and reproduction 365 558 558 

25.1 - Advisory and assistance services 25,959 17,436 17,436 

25.2 - Other services 26,460 28,389 28,389 

25.3 - Other purchases of goods & serv frm Govt accounts 8,276 8,754 8,754 

25.4 - Operation and maintenance of facilities 6,267 6,923 6,923 

25.7 - Operation and maintenance of equip 61,630 59,764 59,764 

26.0 - Supplies and materials 6,502 7,221 7,221 

31.0 – Equipment 17,493 18,332 18,332 

32.0 - Land and structures 29 0 0 

42.0 - Insurance claims and indemnities 841 388 388

Total Non-Personnel $299,606 $283,517 $283,517

Total Budgetary Resources $1,235,704 $1,090,816 $1,090,816

FTE 3,840 3,788 3,788

*The FY 2018 increase is attributable to an additional contribution payment to the Pentegra Defined Benefit Plan, 

a legacy retirement plan that covers staff inherited from the Office of Thrift Supervision. 

D – Appropriations Language and Explanation of Changes

The OCC receives no appropriations from Congress.

E – Legislative Proposals

The OCC has no legislative proposals.
OCC - 7

Section II – Annual Performance Plan and Report

A - Strategic Alignment

For FY 2018 and FY 2019, the OCC’s bank supervision program specifically supports the 

following Department of the Treasury’s FY 2018 - 2022 strategic goals:

• Goal 1) Boost U.S. Economic Growth

o 1.2 – Strong Economic Fundamentals

• Goal 2) Promote Financial Stability

o 2.4 – Financial Sector Critical Infrastructure and Cybersecurity

• Goal 3) Enhance National Security

o 3.1 – Strategic Threat Disruption

o 3.2 – AML/CFT Framework

• Goal 5) Achieve Operational Excellence

o 5.1 – Workforce Management

o 5.2 – Treasury Infrastructure

o 5.3 – Customer Value

As such, the OCC’s nationwide staff of bank examiners conducts on-site reviews of banks and 

provides sustained supervision of these institutions’ operations. Examiners analyze asset quality, 

capital adequacy, earnings, liquidity, and sensitivity to market risk for all banks, and assess 

compliance with federal consumer protection laws and regulations. Examiners also evaluate 

management’s ability to identify and control risk, and assess banks’ performance in meeting the 

credit needs of the communities in which they operate, pursuant to the Community Reinvestment 

Act (CRA).

In addition, under the bank supervision program, the OCC will also:

• Approve or deny applications for new charters, branches, capital, or other changes in 

corporate or banking structure;

• Take supervisory and enforcement actions against banks that do not comply with laws and 

regulations or that otherwise engage in unsafe or unsound practices;

• Remove and prohibit officers and directors, negotiate agreements—both formal (i.e., public) 

and informal (i.e., non-public)—to change banking practices, and issue cease-and-desist 

orders as well as Civil Money Penalties; and

• Issue rules and regulations, legal interpretations, supervisory guidance, and corporate 

decisions governing investments, lending, and other practices.

The OCC published in September of 2018 its FY 2019 – FY 2023 Strategic Plan. The OCC’s 

annual performance plan will be updated for FY 2020 and beyond to reflect any new and 

relevant priorities.
OCC - 8

B – Budget and Performance by Budget Activity

2.1.1 - Supervise Resources and Measures

Dollars in Thousands

Resource Level FY 2014 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020

Actual Actual Actual Actual Actual Estimated Estimated

 Expenses/Obligations $889,111 $873,414 $975,477 $993,680 $1,105,022 $975,457 $975,457

Budget Activity Total $889,111 $873,414 $975,477 $993,680 $1,105,022 $975,457 $975,457

Measure FY 2014 FY 2015 FY 2016 FY 2017 FY 2018 FY 2018 FY 2019 FY 2020

Actual Actual Actual Actual Actual Target Target Target

Percentage of National Banks and 

Federal Savings Associations with 

Composite CAMELS Rating 1 or 2

87.0 91.0 93.0 94.0 96.0 90.0 90.0 90.0

Percentage of National Banks and 

Federal Savings Associations That 

Are Categorized As Well 

Capitalized 

93.0 95.0 96.0 97.0 95.0 95.0 95.0 97.0

Percentage of National Banks and 

Federal Savings Associations With 

Consumer Compliance Rating of 1 

or 2

95.0 96.0 98.0 97.0 98.0 94.0 94.0 94.0

Rehabilitated National Banks and

Federal Savings Associations As A 

Percentage Of Problem National 

Banks One Year Ago (CAMEL 3,4, 

or 5)

39.0 39.0 43.0 40.0 44.0 40.0 40.0 40.0

Total OCC Costs Relative To 

Every $100,000 in Bank and 

Federal Savings Associations 

Assets Regulated ($)

9.75 9.37 9.65 9.49 9.12 11.00 8.50 8.50

Supervise Budget and Performance

($975,457,000 from revenue/offsetting collections/balances):

An effective supervision program is the cornerstone of the OCC’s activities that support its 

strategic goals. Specifically, the Supervise Program consists of ongoing supervision and 

enforcement activities that directly support the OCC’s strategic goal to foster a safe, sound, 

and fair system of national banks, federal savings associations and federal branches of foreign 

banks and agencies of foreign banks that is a source of economic strength and opportunity that 

meets the evolving needs of consumers, businesses, and communities. Assessing the condition 

and risk management practices of national banks and federal savings associations, and 

requiring corrective actions when weaknesses are found, directly supports Treasury’s goal to

promote financial stability. In FY 2018, the OCC took a number of enforcement actions, 

including imposition of Civil Money Penalties (CMPs) to address violations of the Bank 

Secrecy Act and Anti-Money Laundering requirements. The agency also imposed a 

significant CMP and ordered restitution for customers harmed by unsafe or unsound practices 

in violation of the Federal Trade Commission Act, citing a bank’s failure to develop and 

implement an effective enterprise compliance risk management program. 
OCC - 9

Description of Performance:

Percentage of National Banks and Federal Savings Associations with Composite CAMELS 

Rating of 1 or 2:

The composite Capital Adequacy, Asset Quality, Management, Earnings, Liquidity, and 

Sensitivity (CAMELS) rating reflects the overall condition of a national bank or federal 

savings association. Bank regulatory agencies use the Uniform Financial Institutions Rating 

System, CAMELS, to provide a general framework for evaluating all significant financial, 

operational, and compliance factors inherent in a national bank or federal savings association. 

The rating scale is 1 through 5 of which 1 is the highest rating granted. These CAMELS 

ratings are assigned at the completion of every supervisory cycle or when there is a significant 

event leading to a change in CAMELS. 

The OCC established a target outcome measure that 90 percent of the institutions under its 

supervision have a composite CAMELS rating of 1 or 2. Such a rating is consistent with the 

strategic goal of a safe and sound banking system, that banks maintain adequate capital and 

liquidity and have strong risk management practices. As of September 30, 2018, 96 percent of 

national banks and federal savings associations earned composite CAMELS ratings of either 1 

or 2. Degradation in CAMELS can reflect weaknesses in risk management systems that need 

corrective action. The OCC, consistent with Treasury’s goals of boosting U.S. economic 

growth and promoting financial stability, has instructed bank examiners to identify and seek 

corrective action at an earlier stage to address potential problems or weaknesses. The OCC’s 

primary focus is to ensure that CAMELS ratings are an accurate reflection of each institution's 

current financial position, and thus the OCC would not take action to prematurely restore a 

favorable CAMELS rating.

Percentage of National Banks and Federal Savings Associations that are Considered WellCapitalized:

The Federal Deposit Insurance Act established a system that classifies insured depository 

institutions into five categories (well capitalized, adequately capitalized, undercapitalized, 

significantly undercapitalized, and critically undercapitalized) based on their capital levels 

relative to their risks. The OCC established a target outcome measure that 95 percent of 

national banks and federal savings associations will meet or exceed the well-capitalized 

threshold. 

The OCC works closely with problem national banks and federal savings associations to 

develop rehabilitation plans. Such plans typically include directives to improve or restore 

capital levels. These efforts, combined with a more stable operating environment, have 

resulted in improvement in this performance measure since FY 2009. As of September 30, 

2018, 97 percent of national banks and federal savings associations were classified as well 

capitalized.

Percentage of National Banks and Federal Savings Associations with Consumer Compliance 

Rating of 1 or 2:

To ensure fair access to financial services and fair treatment of national bank and federal 

savings association customers, the OCC evaluates an institution’s compliance with consumer 
OCC - 10

laws and regulations. Bank regulatory agencies use the Uniform Financial Institutions Rating 

System, Interagency Consumer Compliance Rating, to provide a general framework for 

evaluating significant consumer compliance factors inherent in an institution. Each institution 

is assigned a consumer compliance rating based on an evaluation of its present compliance 

with consumer protection and civil rights statutes and regulations, and the adequacy of its 

operating systems designed to ensure continuing compliance. Ratings are on a scale of 1 

through 5 of which 1 is the highest rating granted. The target for FY 2019 remains unchanged 

at 94 percent. As of September 30, 2018, national banks and federal savings associations 

continue to show strong compliance with consumer protection regulations with 98 percent 

earning a consumer compliance rating of either 1 or 2. Under the Dodd-Frank Act, the OCC 

has enforcement and supervisory authority for those institutions with total assets of no more 

than $10 billion. 

Rehabilitated National Banks and Federal Savings Associations as a Percentage of Problem 

National Banks and Federal Savings Associations One Year Ago:

The OCC’s early identification and intervention with problem financial institutions can lead to 

a successful rehabilitation. As of September 30, 2018, 44 percent of national banks and 

federal savings associations with composite CAMELS ratings of 3, 4, or 5 one year ago have 

improved their ratings to either 1 or 2 this year. This is aligns with the target of 40 percent for 

FY 2018 and FY 2019. The OCC continues to focus on the early identification and 

rehabilitation of problem institutions. 

As previously noted, the OCC continuously takes steps through its Supervise and Regulate 

programs to make national banks and federal savings associations more resilient to financial 

stresses and to identify and obtain corrective action at an earlier stage, when problems can be 

addressed most successfully. These efforts include heightened capital and liquidity standards 

and increased emphasis on the need for stress testing, designed to provide financial institutions 

with stronger capital buffers to withstand unforeseen events. These are multi-year efforts that 

will continue in FY 2019 and beyond. 

Total OCC Costs Relative to Every $100,000 in National Bank and Federal Savings

Association Assets Regulated:

The OCC measures the efficiency of its operations while meeting the increasing supervisory 

demands of a growing and more complex national banking system.

The OCC costs are those reported as total program costs on the annual audited Statement of 

Net Cost. National bank and federal savings association assets are those reported quarterly by 

national banks and federal savings associations on the Reports of Condition and Income. 

Total national bank and federal savings association assets represent the growth and complexity 

of the financial institutions under the jurisdiction of the OCC. This measure supports the 

OCC’s strategic goal of efficient use of agency resources. The OCC’s ability to control its 

costs while ensuring the safety and soundness of national banks and federal savings 

associations benefits all national bank and federal savings association customers. As of 

September 30, 2018, total OCC cost relative to every $100,000 in assets regulated was $9.12 

compared to the FY 2018 target of $11.00. The OCC continues to meet its efforts to ensure 

that resources are used prudently and that programs are carried out in a cost effective manner.
OCC - 11

2.1.2 – Regulate Resources and Measure Table

Dollars in Thousands

Resource Level FY 2014 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020

Actual Actual Actual Actual Actual Estimated Estimated

 Expenses/Obligations $105,436 $103,574 $90,463 $92,151 $106,649 $94,144 $94,144

Regulate Budget and Performance

($94,144,000 from revenue/offsetting collections/balances):

The Regulate Program supports the OCC’s strategic goal of a vibrant and diverse system of 

national banks and federal savings associations that supports a robust U.S. economy. 

Specifically, the Regulate Program consists of ongoing activities that result in the establishment 

of regulations, policies, operating guidance, and interpretations of general applicability to 

national banks and federal savings associations. These regulations, policies, and interpretations

may establish system-wide standards, define acceptable national banking and federal savings 

association practices, provide guidance on risks and responsibilities facing national banks and 

federal savings associations, or prohibit (or restrict) national banking or federal savings 

association practices deemed to be imprudent or unsafe. They also establish standards for 

ensuring fair access to financial services and fair treatment of national bank and federal savings 

association customers. This program includes establishing examination policies and handbooks; 

interpreting administrative, judicial, and congressional proceedings; and establishing the 

applicable legal and supervisory framework for new financial services and products.

Description of Performance: 

The OCC has recently undertaken a number of activities to reduce regulatory burden on and

expand economic opportunity, including supporting responsible innovation by regulated 

institutions. OCC rescinded previous guidance on deposit advance products and issued Bulletin 

2018-14 to OCC-supervised institutions encouraging banks to offer responsible short-term, small 

dollar installment loans. The OCC, with the Board of Governors of the Federal Reserve (Federal 

Reserve) and the Federal Deposit Insurance Corporation (FDIC) made requirements for Home 

Mortgage Disclosure Act submissions from banks more efficient and less burdensome, issued a 

rule to increase the threshold for commercial real estate transactions requiring an appraisal, and 

proposed changes to regulatory capital rules to better reflect current financial markets and 

banking organization size and structure. In addition, the OCC, jointly with the Federal Reserve 

and FDIC, issued an interim final rule expanding the number of institutions eligible for an 

extended 18 month examination cycle, pursuant to the Economic Growth, Regulatory Relief and 

Consumer Protection Act (P.L. 115-174) or EGRRCPA.

OCC continued progress, in conjunction with other Federal financial regulators, including the 

Federal Reserve and the FDIC, to implement provisions the Economic Growth Act, to reduce 

regulatory burden on community banks, including requesting public comment on simplification 

of the Volcker Rule, which contains restrictions on proprietary trading and ownership or control 

of hedge funds or private equity funds. The agency also asked for public comment on 

modernizing the Community Reinvestment Act, and, pursuant to the EGRRCPA, proposed a rule 

to provide more business flexibility to federal savings associations. 
OCC - 12

OCC continued to support responsible industry innovation by implementing a program Office 

Hours and Listening Sessions, sponsored by its recently established Office of Innovation, and 

announced that it would begin accepting applications for uninsured national bank charters from 

nondepository financial technology (fintech) companies engaged in the business of banking.

The OCC continued to support operations of the Financial Stability Oversight Council, and 

participate in the Federal Financial Institutions Examination Council and other national and 

international financial service regulation and policy bodies.

2.1.3 – Charter Budget and Performance Plan

Dollars in Thousands

Resource Level FY 2014 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020

Actual Actual Actual Actual Actual Estimated Estimated

 Expenses/Obligations $19,262 $18,922 $23,978 $24,426 $24,033 $21,215 $21,215 

 Budget Activity Total $19,262 $18,922 $23,978 $24,426 $24,033 $21,215 $21,215

Measure FY 2014 FY 2015 FY 2016 FY 2017 FY 2018 FY 2018 FY 2019 FY 2020

Actual Actual Actual Actual Actual Target Target Target

Percentage of Licensing Applications 

and Notices Completed within 

Established Timeframes

98.0 97.0 98.0 96.0 97.0 95.0 95.0 95.0

Charter

($21,215,000 from revenue/offsetting collections/balances): 

The Charter Program consists of ongoing activities that result in the chartering of national banks 

and federal savings associations and the evaluation of the permissibility of structures and 

activities of national banks and federal savings associations and their subsidiaries. This includes 

the review and approval of new national bank and federal savings association charters, federal 

branches and agencies, mergers, acquisitions, conversions, business combinations, corporate 

reorganizations, changes in control, operating subsidiaries, branches, relocations, and 

subordinated debt issuances. By supporting the entry of new products and institutions into the 

financial system with a national charter in a manner consistent with safety and soundness, the 

Charter Program supports the OCC’s strategic goals of assuring safety and soundness while 

allowing national banks and federal savings associations to offer a full competitive array of 

financial services. 

Description of Performance:

Percentage of Licensing Applications and Notices Completed within Established Time Frames:

The OCC’s timely and effective approval of corporate applications contributes to the nation’s 

economy by enabling national banks and federal savings associations to complete various 

corporate transactions and introduce new financial products and services. Delays in providing 

prompt decisions on applications and notices can deprive a national bank or federal savings 

association of a competitive or business opportunity, create business uncertainties, or diminish 

financial results. Time frames have been established for completing each type of application and 

notice. As of September 30, 2018, the OCC completed 97 percent of national bank and federal 

savings association applications and notices within the required time frame, above the target of 
OCC - 13

95 percent. The OCC will continue to meet its Charter Program goals by providing staff 

training, coordinating efforts between charter and supervisory staff on safety and soundness and 

compliance matters, issuing updated procedures, and maintaining an emphasis on accessibility 

and early consultation with national bank and federal savings association organizers and others 

proposing national bank and federal savings association structure changes.

Section III – Additional Information

A - Summary of Capital Investments

The OCC’s IT strategic plan aligns information technology initiatives and investments to the 

OCC’s core mission, including the development of new or enhanced applications and services 

and the disposition of redundant or “end-of-lifecycle” applications, capabilities, and services. 

The IT strategic plan is implemented through the budget formulation and the Capital Planning 

and Investment Control processes. These processes ensure that all IT investments are aligned 

with the OCC’s mission, goals, objectives, and target enterprise architecture before a project is 

funded. The OCC IT strategy ensures adequate funding and staff resources to address IT 

investment priorities, and considers risk mitigation strategies for IT investments that are not 

meeting stated cost, time, and performance goals. Performance metrics are linked to the 

delivery, alignment, and achievement of the OCC’s strategic program objectives. Cost 

effectiveness for each investment is evaluated through regular benchmarking studies, featuring 

peer group organizations. Key metrics used to evaluate infrastructure include availability, 

reliability, utilization, defects, and customer satisfaction.

FY 2019 and 2020 Plans - The OCC has 4 major IT initiatives in FY 2019 and 2020: 

Servers Support Services (SSS) - The SSS supports the OCC’s server Operations and 

Maintenance. The infrastructure staff continues to build out additional capacity at the colocation facility to support the server technology refresh, business resiliency, and increases in 

enterprise storage capacity. 

Telecommunications Services and Support (TSS) - TSS includes telecommunications Wide Area 

Network (WAN) and Local Area Network (LAN) infrastructure. Remote access to the OCC 

systems is facilitated via a virtual private network, dial-in, and cellular wireless access using 

two-factor authentication. This also includes messaging services supporting highly-mobile bank 

examiners and the OCC staff. In FY 2019, the OCC will continue an on-going effort to upgrade 

the headquarters and field office phone systems and telecom infrastructure including LAN/WAN

hardware and Voice Over Internet Protocol.

End User Services and Support (EUSS) - EUSS includes help desk/customer service support, 

personal computer hardware and software operations and maintenance, asset management, and 

desktop engineering and image management. New computers and peripherals will be deployed 

to the workforce in FY 2019/2020. 

Cyber Security (CS) – CS includes technologies, processes and practices aligned to protect 

networks, computers, programs and data from attack, damage or unauthorized access. In 

alignment with Federal and Treasury requirements, the OCC has transitioned the Agency's 

systems and applications into Information System Continuous Monitoring (ISCM) and Ongoing 

Authorization (OA). In FY 2019 the OCC will be implementing Cloud Access Security Broker 

and Identity as a Service capabilities to prepare the OCC information technology environment to 
OCC - 14

deploy additional cloud-based services and to minimize our dependence on the OCC Data Center 

for critical network services and infrastructure services.

A summary of capital investment resources, including major information technology and nontechnology investments, can be viewed and downloaded at: 

http://www.treasury.gov/about/budget-performance/Pages/summary-of-capital-investments.aspx

This website also contains a digital copy of this document.