Department of the Treasury

Treasury Franchise Fund

Congressional Justification 

for Appropriations and 

Annual Performance 

Report and Plan

FY 2018 
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Table of Contents

Section I – Budget Request........................................................................................................... 3

A – Mission Statement................................................................................................................ 3

B – Summary of the Request ...................................................................................................... 3

1.1– Appropriations Detail Table ............................................................................................ 4

1.2 – Budget Adjustments Table................................................................................................. 4

C – Budget Increases and Decreases Description....................................................................... 4

1.3 – Operating Levels Table .................................................................................................. 6

D – Appropriations Language and Explanation of Changes ...................................................... 6

E – Legislative Proposals............................................................................................................ 6

Section II – Annual Performance Plan and Report................................................................... 7

A – Strategic Alignment ............................................................................................................. 7

B – Budget and Performance by Budget Activity ...................................................................... 8

2.1 Shared Services Programs Resources and Measures............................................................ 8

Shared Services Programs Budget and Performance.................................................................. 8

2.2 Administrative Services Resources and Measures ............................................................. 10

2.3 Information Technology Resources and Measures ......................................................... 11

Section III – Additional Information ........................................................................................ 13

A – Summary of Capital Investments....................................................................................... 13

B – Treasury Franchise Fund Program Costs........................................................................... 13
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Section I – Budget Request

A – Mission Statement

To assist customer agencies in meeting their mission by providing responsive, customer-focused, 

cost-effective administrative and information technology support services.

B – Summary of the Request 

The Treasury Franchise Fund (TFF) is a leader in providing effective administrative and 

information technology services through commitment to service, efficient operations, openness 

to change, and values-based behavior. The TFF achieves cost savings, promotes economies of 

scale, and increases productivity and efficiency in the use of resources by providing centralized 

services.

The TFF includes Departmental Offices’ Shared Services Programs (SSP) and the Fiscal 

Service’s Administrative Resource Center (ARC). SSP and ARC provide financial management, 

HR, IT, and other administrative services to federal customers on a fully cost recoverable, feefor-service basis. 

In FY 2018, the TFF will continue to be an integral federal partner to customer agencies. We 

will provide responsive, high quality and cost effective shared services to federal agencies 

through our commitment to streamlined processes to ensure compliance and eliminate 

redundancy, and focus on maximizing cost sharing opportunities that take advantage of 

economies of scale. 

FY 2018 Treasury Franchise Fund Priorities 

• Maintain service levels and achieve cost efficiencies wherever possible.

• Expand shared services opportunities throughout Treasury and to federal agencies, thus 

maximizing cost sharing opportunities.

• Meet internal and external customers’ changing demands.

• Establish service rates and ensure price transparency for all business lines, including details 

of service components, cost drivers and how they result in cost sharing across the customer 

base.

• Protect our systems and data through strengthening cybersecurity and enhance operations to 

promote resiliency and operational effectiveness in critical Information Technology 

infrastructure and systems.
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1.1 – Appropriations Detail Table

Dollars in Thousands

Note: FY 2016 Other Resources are Actual

1.2 – Budget Adjustments Table

Dollars in Thousands

Treasury Franchise Fund FTE Amount

FY 2017 Estimated 1,794 $606,404 

Changes to Base:

Maintaining Current Levels (MCLs): 0 $11,371 

Pay-Raise 0 $2,922 

Pay Annualization 0 $1,071 

Non-Pay 0 $7,378 

Subtotal Changes to Base 0 11,371 

Total FY 2018 Base 1,794 $617,775 

Program Changes:

Program Increases: 64 $7,938 

Customer Growth (ARC) 64 $7,938 

Program Decreases: (10) ($36,617)

 Operational Support (ARC) 0 ($21,465)

Systems Reductions (SSP) (10) ($15,152)

Subtotal Program Changes 54 (28,679)

Total FY 2018 Estimated 1,848 589,096 

C – Budget Increases and Decreases Description

Maintaining Current Levels (MCLs) ....................................................+$11,371,000 / +0 FTE

Pay Raise +$2,922,000 / +0 FTE 

Funds are required for the proposed January 2018 pay-raise.

Treasury Franchise Fund

Budgetary Resources

 FTE AMOUNT FTE AMOUNT FTE AMOUNT FTE AMOUNT FTE AMOUNT

Revenue/Offsetting Collections 16FTE 16Amt 17FTE 17Amt 18FTE 18Amt ChgFTEChgAmt pctFTE pctAmt

Reimbursable

Shared Services Program (SSP) $229,871 $232,731 $225,198 ($7,533) -3.24%

Administrative Support Services $167,374 $156,070 $173,713 $17,643 11.30%

Information Technology Services $189,625 $174,531 $174,376 ($155) -0.09%

Recovery from Prior Years $7,140 $15,882 $24,114 $8,232 51.83%

Unobligated Balances from Prior Years $112,395 $127,589 $100,399 ($27,190) -21.31%

Total Revenue/Offsetting Collections $706,405 $706,803 $697,800 ($9,003) -1.27%

Expenses/Obligations 16FTE 16Amt 17FTE 17Amt 18FTE 18Amt ChgFTEChgAmt pctFTE pctAmt

Shared Services Program (SSP) 228 $229,070 265 $236,290 255 $225,198 (10) ($11,092) -3.77% -4.69%

Administrative Support Services 988 $156,869 1,025 $163,151 1,087 $173,713 62 $10,562 6.05% 6.47%

Information Technology Services 499 $192,877 504 $206,963 506 $190,185 2 ($16,778) 0.40% -8.11%

Total Expenses/Obligations 1,715 $578,816 1,794 $606,404 1,848 $589,096 54 ($17,308) 3.01% -2.85%

Net Results $127,589 $100,399 $108,704 $8,305 8.27%

FY 2016 FY 2017 FY 2017 to FY 2018

Actual Estimated Estimated Change % Change

FY 2018
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Pay Annualization +$1,071,000 / +0 FTE 

Funds are required for annualization of the January 2017 pay-raise.

Non-Pay +$7,378,000 / +0 FTE 

Funds are requested for non-labor expenses such as travel, contracts, rent, supplies, and 

equipment.

Program Increases ...................................................................................+$7,938,000 / +64 FTE

Customer Growth (ARC) +$7,938,000 / +64 FTE

Increased demand and customer growth of 6 percent is anticipated within the Administrative 

Service budget activity due to our high performance and cost effectiveness, continuing federal 

initiatives to expand the use of shared services by the Office of Management and Budget (OMB) 

and the Unified Shared Services Management (USSM) Office. Additional costs as a result of 

this growth will be covered by an increase in offsetting collections.

The Administration’s priorities may provide more growth opportunities for administrative shared 

services and the additional FTE will help to support the increased customer demand for human 

resources, financial management, procurement and travel services. 

Two FTE for the IT business line are in direct support of two of the Department’s priorities: 

protection of data and assets through emerging cybersecurity requirements and the protection of 

high value assets (HVAs) for resiliency, failover capability, and network encryption. 

Program Decreases ..................................................................................-$21,465,000 / + 0 FTE

Operational Support (ARC) -$21,465,000 / +0 FTE

The operational support decrease is attributable to one-time infrastructure purchases and IT 

support of Fiscal Service’s physical location move, as well as, anticipated decreases in 

operational support contracts.

Program Decreases ................................................................................-$-15,152,000 / - 10 FTE

Systems Reductions (SSP) -$15,152,000 / -10 FTE

Shared Services plans to reduce or delay systems enhancements and upgrades. FTE and 

contractor support will be reduced to coincide with program decreases.
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1.3 – Operating Levels Table

Dollars in Thousands

Treasury Franchise Fund FY 2016 FY 2017 FY 2018

Object Classification Actual Estimated Estimated

11.1 - Full-time permanent 132,484 145,493 150,447 

11.3 - Other than full-time permanent 705 739 796 

11.5 - Other personnel compensation 4,087 4,389 4,683 

11.9 - Total personnel compensation 137,276 150,621 155,926 

12.0 - Personnel benefits 45,811 52,375 54,287 

Total Personnel and Compensation Benefits $183,087 $202,996 $210,213 

21.0 - Travel and transportation of persons 1,398 1,822 2,056 

22.0 - Transportation of things 23 11 10 

23.1 - Rental payments to GSA 0 4,641 4,752 

23.2 - Rental payments to others 56 270 270 

23.3 - Communication, utilities, and misc charges 65,545 69,407 67,011 

24.0 - Printing and reproduction 6 2 0 

25.1 - Advisory and assistance services 66,762 38,954 29,193 

25.2 - Other services from non-Federal sources 40,128 19,900 26,381 

25.3 - Other goods and services from Federal sources 89,713 117,836 120,186 

25.4 - Operation and maintenance of facilities 4,302 30 20 

25.7 - Operation and maintenance of equipment 73,578 106,396 97,118 

26.0 - Supplies and materials 1,245 4,037 946 

31.0 - Equipment 52,973 40,102 30,940 

Total Non-Personnel $395,729 $403,408 $378,883 

Total Budgetary Resources $578,816 $606,404 $589,096 

FTE 1,715 1,794 1,848

D – Appropriations Language and Explanation of Changes

The Treasury Franchise Fund receives no annually appropriated resources from Congress.

E – Legislative Proposals

The Treasury Franchise Fund does not have legislative proposals.
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Section II – Annual Performance Plan and Report

A – Strategic Alignment

Treasury Franchise Fund Strategic Goals

• Establish a level of transparency and a governance process that sets the standard for 

government service providers.

• Maintain status as a Financial Management Federal Shared Service Provider (FSSP).

• Commitment to continual improvement of operational service levels and process 

improvement efforts that reduce service costs.

• Prioritize resiliency, security (including cybersecurity), and data integrity of all IT systems 

and services.

• Promote and maximize shared services benefits in support of Treasury and government-wide 

initiatives.

• Continue to assess and report TFF’s performance and provide timely feedback to customers.

In FY 2018, TFF will maintain its commitment to excellence and continue to meet all strategic 

goals, financial goals and benchmarks. TFF continues to strive for growth opportunities to 

expand existing service lines and provide other valuable in-demand administrative and 

information technology services in an era of fiscal constraint and increasing performance 

expectations. In order to meet the goal of reducing costs to customers, TFF will maximize 

shared service value and continue to look for opportunities to improve the efficiencies in 

business processes and technologies used in service delivery. TFF strives to incorporate the 

customer perspective into the decision-making process. Customer involvement and input 

provide an opportunity to obtain constructive and directed feedback which allows customer 

concerns to be addressed and services to meet customer demand. 
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B – Budget and Performance by Budget Activity

2.1 Shared Services Programs Resources and Measures

Measure FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 FY 2016 FY 2017 FY 2018 FY 2012 -

Actual Actual Actual Actual Actual Target Target Target FY 2016

Trend

Customer Satisfaction with 

Financial Planning Staff %

N/A 57.2 59.09 63.0 69.0 70.0 62.0 62.0

ECM/Web Solutions 

Response Time to 

Resolve ECM and Web 

Solutions Non-Critical 

Issues/Help Desk Tickets 

within 10-15 Business 

Days

92.8 96.8 95.0 82.0 82.0 90.0 90.0 85.0

HR Connect Customer 

Satisfaction %

90.0 90.0 90.1 83.0 82.0 85.0 91.0 83.0

HR Connect Employee 

Update Files-Transmission 

of Employee Update Files 

Made to the Specified 

External Benefit Provider 

Within Established 

Timeframes

98.3 96.8 100.0 97.33 100.0 90.0 90.0 90.0

HR Connect Number of 

Tickets Escalated to Tier 3

303 212 242 128 N/A 200 200 200

Key: DISC - Discontinued; B - Baseline

Shared Services Programs Budget and Performance

($53,560,000 from direct appropriations, $3,594,000 from reimbursable resources):

The service providers under the SSP are organizational components of the Assistant Secretary 

for Management within the Departmental Offices (DO). SSP supports the goals of shared 

services by offering administrative and information technology services on a competitive basis, 

as well as delivering outstanding customer service. 

Description of Performance:

• Customer Satisfaction with Financial Planning Staff Survey Results – The Office of Shared 

Services established a customer satisfaction measure starting in FY 2014. Results reflect the 

percentage of customers that rate their communication experience with the SSD Financial 

Planning staff as either “Good” or “Excellent” on a 5-point scale. The SSD will continue to 

push for a high score on this measure through customer outreach on billing, pricing, financial 

management and the performance of each of the SSPs. SSD is also implementing a plan in 

FY 2018 that includes an improved governance structure and updated charter.

Dollars in Thousands

 Resource Level FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 FY 2017 FY 2018

Actual Actual Actual Actual Actual Estimated Estimated

Column1 Column32 Column4 Column5 Column6 Column7 Column8 Column10

Expense/Obligations $175,258 $187,498 $165,419 $225,024 $229,070 $236,290 $225,198

Budget Activity Total $175,258 $187,498 $165,419 $225,024 $229,070 $236,290 $225,198

FTE 187 202 211 205 228 265 255
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• Enterprise Content Management (ECM)/Web Solutions – Response time to resolve ECM and 

Web Solutions non-critical issues/helpdesk tickets is targeted to be within 10 - 15 business 

days.

• HR Connect: Customer Satisfaction Annual Survey Results – Enterprise Business Solutions

continues to improve and strives to maintain the level of customer satisfaction for HR 

Connect as customer expectations are rising. 

• HR Connect: Employee Update Files – Transmission of employee update files were made to 

the specified external benefit provider within established timeframes. EBS continues to 

improve and stay in its acceptable range, which is relatively wide due to the limited number 

of transmitted files. EBS’s targets are consistent with the targets used use for quarterly 

Capital Planning and Investment Control process and OPM reporting for HR Connect.

• HR Connect: Number of Tickets Escalated to Tier 3 – EBS continues to maintain its current 

target levels. This target is based on implementing process improvements in the Design 

Documents and Quality Assurance environments. 
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2.2 Administrative Services Resources and Measures

Dollars in Thousands

 Resource Level FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 FY 2017 FY 2018

Actual Actual Actual Actual Actual Estimated Estimated

Expense/Obligations $116,571 $127,747 $128,904 $146,282 $156,869 $163,151 $173,713 

Budget Activity Total $116,571 $127,747 $128,904 $146,282 $156,869 $163,151 $173,713 

FTE 723 766 816 936 988 1,025 1,087

Measure FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 FY 2016 FY 2017 FY 2018 FY 2012 -

Actual Actual Actual Actual Actual Target Target Target FY 2016

Trend

Direct Cost as a 

Percentage of Award 

Dollars

N/A N/A .41 .1 .2 .5 .5 .5

Direct Cost per AP 

Transaction

N/A N/A 65.4 47.22 59.07 73.0 65.0 64.0

Direct Cost per FTE in 

Core HR Services

N/A N/A 976.25 963.0 1,070.29 1,075.0 1,050.0 1040.0

Direct Cost per 

System User - Oracle

N/A N/A 18,261.0 21,724.0 16,241.0 18,300.0 22,160.0 22,380.0

Direct Cost per Travel 

Voucher

N/A N/A 24.75 21.1 19.81 27.0 26.0 26.0

First Call Resolution -

Oracle %

N/A N/A 61.0 57.0 50.34 50.0 50.0 50.0

Hiring Timeliness % N/A N/A 89.0 87.0 84.76 85.0 85.0 85.0

Indirect Cost Admin 

Services %

24.0 23.48 27.1 27.5 21.96 25.0 25.0 25.0

Timely Contract 

Issuance

N/A N/A N/A N/A 89.26 90.0 90.0 90.0

Travel Voucher 

Payments Timeliness 

%

N/A N/A 99.0 99.0 99.87 98.0 98.0 98.0

Unqualified Audit 

Opinions %

N/A N/A 96.0 100.0 100.0 100.0 100.0 100.0

Key: DISC - Discontinued; B - Baseline

Administrative Services Budget and Performance 

($173,713,000 from assessments revenue/offsetting collections):

TFF’s administrative services activity supports OMB’s and the Department of the Treasury’s 

shared services initiatives, furthering “good government” through standardized administrative 

financial systems and processes required of federal agencies. Value is provided through cost 

sharing opportunities in systems capital investments, as well as, reduced operating costs through 

standardized, compliant and streamlined, high quality, value added services.
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Within the Department of the Treasury, the Administrative Services Activity fills three important 

roles:

• OMB designated Federal Shared Service Provider (FSSP) for the Financial Management 

Line of Business. 

• Support organization for Treasury's Human Resources Line of Business. 

• Designated provider for the Budget Formulation and Execution Line of Business. 

We support these designations through administrative services in the areas of financial 

management, procurement, travel and relocation, and human resources. The Administrative 

Services Activity’s success is demonstrated by our growing customer base, increasing demand 

for services, meeting or exceeding our performance measures, high customer satisfaction results 

and commitment to cost effective and stable customer prices.

Description of Performance:

For FY 2016, the Administrative Services Activity met or exceeded all performance measures 

except the new Timely Contract Issuance Metric. Through meeting greater than 90 percent of 

our quality and cost effectiveness performance standards, we’ve demonstrated an overall 

achievement of customer value. Although we did not achieve the 90 percent quality metric for 

Timely Contract Issuance (89.3 percent) in year one of the metric, we are confident we can 

achieve our goal in future years.

2.3 Information Technology Resources and Measures

Measure FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 FY 2016 FY 2017 FY 2018 FY 2012 -

Actual Actual Actual Actual Actual Target Target Target FY 2016

Trend

Fiscal IT Hosting -

Percentage of Time 

Service is Operational (Up 

Time Excluding Planned 

Maint.)

N/A N/A N/A N/A 99.8 99.0 99.0 99.0

Number of Engagements 

in Strategic Sourcing or 

"Service Provider" or 

Other Shared Services 

Opportunity

N/A N/A N/A N/A 1 2 2 2

Percentage of POA&Ms 

Scheduled for Closure in 

Last 30 Days - Closed 

Early or On Time

N/A N/A N/A N/A 69.6 90.0 90.0 90.0

Key: DISC - Discontinued; B - Baseline

Dollars in Thousands

 Resource Level FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 FY 2017 FY 2018

Actual Actual Actual Actual Actual Estimated Estimated

Expense/Obligations $149,581 $152,050 $149,992 $162,895 $192,877 $206,963 $190,185

Budget Activity Total $149,581 $152,050 $149,992 $162,895 $192,877 $206,963 $190,185

FTE 442 457 459 459 499 504 506
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Information Technology Services Budget and Performance 

($190,185,000 from assessments revenue/offsetting collections):

TFF’s Information Technology Services Activity provides shared services to a variety of federal 

customers. Value is provided through IT infrastructure consolidation and standardized IT 

service delivery in a modern, technically innovative, and secure environment. Customers avoid 

costly, long-term development projects when they take advantage of TFF’s shared services and 

environments. TFF’s Information Technology Services Activity, designated by the OMB as a 

Shared Service Center for Information Systems Security Line of Business, provides agencies 

with proven Security Assessment and Authorization (SA&A) and Continuous Monitoring 

services. The TFF also is one of two Treasury trusted internet connection providers and hosts 

Treasury’s public domain name system. TFF provides key services such as SA&A, Continuous 

Monitoring, Hosting services and Software Development.

Description of Performance:

For FY 2016, Information Technology Services exceeded its performance measure for system 

uptime, thus ensuring that mission critical and other administrative systems were available to 

enable customer agencies to meet their missions. We were unable to achieve the targets for 

closure of Plan of Action and Milestones (POA&M) (90 percent) and the number of 

engagements for strategic sourcing (2).

The POA&M metric was impacted by a security review that resulted in an extraordinary number 

of invalid exceptions resulting from the application of new testing techniques. A significant level 

of effort was applied to prioritize with competing priorities and to research and document each 

exception, causing adverse affects on the POA&M metric. The strategic sourcing metric was not 

achieved due to resource constraints related to supporting other critical Bureau activities, such as 

cybersecurity enhancements and enhancing failover capabilities of High Value Assets. For 

FY 2017 and FY 2018 we continue to challenge ourselves with high performance targets for all 

three of our performance measures and are using targeted efforts with regular reviews to monitor 

our progress.
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Section III – Additional Information

A – Summary of Capital Investments

TFF’s planned investments enhance the capabilities and capacity of our financial management 

shared services. Investing in Service Oriented Architecture will allow customers to streamline 

application connections resulting in benefits that include reducing development time, using 

industry development best practices for coding efforts, allowing real time processing of 

transactional data between systems, and independent communication between systems. This 

effort will also reduce redundancy, providing more flexibility and more efficient interfaces with 

customers' third-party applications. 

TFF also plans to expand the use of an enterprise-wide financial statement reporting tool and 

update operational (transactional) reporting and analytical tools in order to provide a more 

efficient interpretation of large volumes of data, long-term stability, and improved presentation 

and distribution capabilities.

The Administrative Resource Center capital investments are contained within the Fiscal Service 

capital investment summary. The Shared Service Programs capital investments are contained 

within the Departmental Offices capital investment summary.

A summary of capital investment resources, including major information technology and nontechnology investments can be found at:

http://www.treasury.gov/about/budget-performance/Pages/summary-of-capital-investments.aspx

This website also contains a digital copy of this document.
B – Treasury Franchise Fund Program Costs

This information is provided to fulfill requirements of Section 125, Public Law 114-113, Consolidated Appropriations Act, 2016.

Treasury Franchise Fund – Shared Services Programs, FY 2016 Total Charges by Customer

FY 2016 SSP Customers

Enterprise 

Business 

Solutions

Infrastructure 

Operations Cyber Security

IT Strategy And 

Technology 

Management

Non-Information 

Technology 

Services

Total

Architect of the Capitol 208,514 - - - 10,404

Alcohol, Tobacco, Firearms and Explosives 1,622,017 30,997 - 110,966 1,763,980

Alcohol and Tobacco Tax and Trade Bureau 264,730 597,052 79,896 19,613 267,523 1,228,814

Bureau of Engraving and Printing 2,217,765 3,489,600 172,736 78,979 928,696 6,887,775

Bureau of the Fiscal Service 6,113,422 753,817 208,807 95,472 1,368,385 8,539,903

Consumer Financial Protection Bureau 1,215,194 6,091 1,312 - 414,437 1,637,035

Commodities Futures Trading Commission - - - - 55,199 55,199

DHS Customs - and Immigration Service - - - - 58,511 58,511

DHS - Headquarters - - - - 169,930 169,930

DHS - U.S. Secret Service 1,527,408 25,455 - - 64,325 1,617,187

Community Development Financial Institutions Fund 191,455 34,058 6,647 3,039 107,056 342,256

DC Pensions 18,761 92,271 1,684 770 59,065 172,551

Federal Financing Bank 33,362 155,322 2,836 1,297 63,179 255,997

Financial Stability Oversight Council 524,554 137,830 2,393 1,094 42,694 708,566

Treasury Office of Financial Research 212,669 5,695,983 201,291 10,455 405,020 6,525,418

Treasury Office of Financial Stability 864,497 595,463 9,483 161,312 308,865 1,939,619

Treasury Office of Technical Assistance 46,260 125,094 1,595 729 35,939 209,618

Small Business Lending Fund Administration 19,789 92,275 1,684 770 47,865 162,383

Treasury Departmental Offices 3,068,501 6,840,452 804,321 53,612 2,881,358 13,648,243

State Small Business Credit Initiative Administration 22,388 53,484 975 446 40,506 117,798

Treasury Executive Office for Asset Forfeiture 961,733 194,245 2,659 1,216 102,736 1,262,589

Treasury Terrorism Risk Insurance Program 4,301 48,530 886 405 26,440 80,563

Department of Commerce 14,587,684 135,540 - - 294,000 15,017,224

Department of Education - - - - 7,280 7,280

Department of the Interior 92,700 - - - 8,733 101,433

Department of Justice - Antitrust - - - - 33,119 33,119

Department of Justice - Headquarters - - - - 72,391 72,391

Department of Labor 4,940,145 63,881 - - 202,814 5,206,841

Department of Transportation Federal Transit Agency - - - - 21,728 21,728

Department of Education - - - - 104,225 104,225

Export Import Bank Office of the Inspector General - - - - 4,416 4,416
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Treasury Franchise Fund – Shared Services Programs, FY 2016 Total Charges by Customer (Continued)

FY 2016 SSP Customers

Enterprise 

Business 

Solutions

Infrastructure 

Operations Cyber Security

IT Strategy And 

Technology 

Management

Non-Information 

Technology 

Services

Total

Environmental Protection Agency - - - - 354,091 354,091

Federal Communications Commission 44,797 - - - 2,175 46,972

Federal Deposit Insurance Corporation 90,294 - - - 17,112 107,406

FDIC Office of the Inspector General - - - - 4,346 4,346

Federal Emergency Management Agency 388,335 - - - 94,075 482,410

Federal Housing Finance Agency - - - - 54,320 54,320

Financial Crimes Enforcement Network 239,836 624,899 30,754 14,061 223,807 1,133,358

Federal Reserve Board - - - - 4,416 4,416

General Accountability Office 652,485 12,387 - - 26,838 691,710

General Services Administration - - - - 102,492 102,492

Department of Housing and Urban Development 3,468,535 30,869 - - 279,188 3,778,592

Internal Revenue Service 42,014,846 65,217,524 7,305,321 3,285,170 14,692,325 132,515,185

U.S. Mint 1,471,142 1,463,278 166,532 76,142 1,024,983 4,202,077

National Archives and Records Administration - - - - 21,185 21,185

Office of the Comptroller of the Currency 2,617,592 1,339,684 351,852 160,875 918,747 5,388,752

Office of Government Ethics - - - - 5,461 5,461

Treasury Office of Inspector General 122,237 584,631 18,966 8,672 103,178 837,685

Overseas Private Investment Corporation - - - - 9,936 9,936

Peace Corps 110,668 - - - 26,943 137,611

Small Business Administration 548,528 - - - 21,000 569,528

Special Inspector General for TARP 226,240 861,497 17,105 7,821 144,984 1,257,648

Smithsonian Institute - - - - 127,653 127,653

Smithsonian National Gallery of Art - - - - 14,666 14,666

TFF Administrative Resource Center/1 1,493,165 2,044,053 121,952 55,759 391,896 4,106,825

Treasury Inspector General for Tax Administration 486,001 2,196,880 74,359 33,999 285,324 3,076,562

United States Agency for International Development 2,530,342 18,899 - - 84,373 2,633,614

Department of Veterans Affairs - - - - 68,269 68,269

Grand Total 95,262,892 93,562,042 9,586,045 4,071,708 27,421,591 229,904,278

1/SSP bills all customers for services, including ARC. SSP costs collected from ARC are initially billed and collected from the ARC customers.
TFF - 16

Treasury Franchise Fund – Administrative Resource Center, FY 2016 Total Charges by Customer

Treasury Franchise Fund – Administrative Resource Center, FY 2016 Total Charges by Customer

FY 2016 ARC Customers

Financial 

Management 

Services

FMLoB FEES

Human 

Resource 

Services

Procurement 

Services Travel Services

Information 

Technology 

Services

Grand Total

ACCESS BOARD 227,259 79,789 56,861 40,263 404,172

ADMIN OFFICES OF THE US COURTS 144,127 144,127

ADMINISTRATION FOR CHILDREN AND FAMILIES 98,546 2,330 100,876

ADMINISTRATIVE RESOURCE CENTER - ADMIN/1 12,685,346 12,685,346

AFRICAN DEVELOPMENT FOUNDATION 1,098,383 438,331 39,412 1,576,126

AGENCY FOR INTERNATIONAL DEVELOPMENT 87,212 95,819 183,031

AGENCY FOR INTERNATIONAL DEVELOPMENT - OIG 108,056 108,056

ALCOHOL AND TOBACCO TAX AND TRADE BUREAU 812,801 957,191 709,016 225,285 2,704,293

ALCOHOL TOBACCO FIREARMS AND EXPLOSIVES 1,186,465 1,186,465

ARMED FORCES RETIREMENT HOME 857,713 1,179,882 822,685 23,943 2,884,224

BUREAU OF ENGRAVING AND PRINTING 710,374 104,793 815,167

BUREAU OF THE FISCAL SERVICE 17,628,015 4,451,026 5,305,251 441,229 161,638,076 189,463,597

CDFI PROGRAM FUND 887,780 143,716 277,867 17,919 1,327,282

CENTER FOR DISEASE CONTROL 2,252,328 2,252,328

CHEMICAL SAFETY AND HAZARD BOARD 255,021 21,222 26,831 303,074

COMPTROLLER OF THE CURRENCY 124,732 124,732

CONSUMER FINANCIAL PROTECTION BUREAU 1,577,200 4,142,378 1,634,469 1,414,834 4,225 8,773,105

CONSUMER PRODUCT SAFETY COMMISSION 2,228 2,228

CORPORATION FOR NATIONAL AND COMMUNITY SERVICE 93,423 93,423

DC PENSIONS PROJECT OFFICE 1,747,626 57,137 26,580 1,478 1,879,164 3,711,985

DEFENSE HEALTH AGENCY 67,950 67,950

DEFENSE NUCLEAR FACILITIES SAFETY BOARD 81,969 81,969

DENALI COMMISSION 359,909 62,126 99,018 21,990 543,043

DEPARTMENT OF AGRICULTURE 167,510 167,510

DEPARTMENT OF AGRICULTURE - OIG 8,596 8,596

DEPARTMENT OF COMMERCE 262,700 262,700

DEPARTMENT OF DEFENSE 187,342 187,342

DEPARTMENT OF EDUCATION 316,979 230,616 547,595

DEPARTMENT OF ENERGY 142,921 124,236 267,157

DEPARTMENT OF HEALTH & HUMAN SERVICES 230,616 90,245 320,861

DEPARTMENT OF HEALTH & HUMAN SERVICES - OIG 8,086 8,086

DEPARTMENT OF HOMELAND SECURITY 246,442 187,342 521,798 955,582

DEPARTMENT OF HOMELAND SECURITY - CIS 468,067 468,067

DEPARTMENT OF HOMELAND SECURITY - OIG 735,404 246,435 981,839

1/ARC-IT bills all customers for services, including ARC-Admin. ARC-IT costs collected from ARC-Admin are initially billed and collected from the ARC-Admin customers.
TFF - 17

FY 2016 ARC Customers

Financial 

Management 

Services

FMLoB FEES

Human 

Resource 

Services

Procurement 

Services Travel Services

Information 

Technology 

Services

Grand Total

DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT 30,093,802 230,616 11,873,842 851,837 3,287,996 46,338,094

DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT - OIG 1,655,719 381,907 14,815 2,052,441

DEPARTMENT OF JUSTICE 150,116 124,236 274,352

DEPARTMENT OF LABOR 267,285 141,399 408,684

DEPARTMENT OF STATE 572,886 95,892 668,778

DEPARTMENT OF THE INTERIOR 1,670,750 124,236 1,794,986

DEPARTMENT OF TRANSPORTATION 230,616 230,616

DEPARTMENT OF VETERANS AFFAIRS 446,333 158,998 605,331

DEPARTMENT OF VETERANS AFFAIRS - OIG 1,969,043 1,969,043

DEPARTMENT OF VETERANS AFFAIRS - TAC 597,916 597,916

ELECTION ASSISTANCE COMMISSION 359,730 136,172 21,837 517,739

ENVIRONMENTAL PROTECTION AGENCY 95,819 93,000 188,819

FARM CREDIT ADMINISTRATION 335,620 53,747 225,780 615,147

FARM CREDIT SYSTEM INSURANCE CORPORATION 173,950 1,432 4,521 179,903

FEDERAL EMERGENCY MANAGEMENT AGENCY 28,573 28,573

FEDERAL HOUSING FINANCE AGENCY 1,047,929 119,160 452,651 377,922 1,997,662

FEDERAL HOUSING FINANCE AGENCY - OIG 147,440 238,320 328,326 36,948 751,034

FEDERAL LABOR RELATIONS AUTHORITY 435,023 48,352 32,129 515,504

FEDERAL MARITIME COMMISSION 279,244 76,879 23,164 379,287

FEDERAL MINE SAFETY AND HEALTH REVIEW COMMISSION 322,600 154,085 24,789 46,289 547,763

FINANCIAL CRIMES ENFORCEMENT NETWORK 610,502 146,066 654,024 65,914 2,556,977 4,033,483

FOOD AND DRUG ADMINISTRATION 609,196 609,196

GENERAL SERVICE ADMINISTRATION 41,332 41,332

GULF COAST ECOSYSTEM RESTORATION COUNCIL 250,944 10,533 5,792 267,269

INTER AMERICAN FOUNDATION 802,453 612,426 30,647 1,445,526

INTERIOR BUSINESS CENTER 42,210 42,210

IRS CRIMINAL INVESTIGATION DIVISION 957,698 957,698

MERIT SYSTEMS PROTECTION BOARD 397,301 26,862 65,005 489,168

NATIONAL AERONAUTICS AND SPACE ADMINISTRATION 145,263 124,236 473,164 742,663

NATIONAL ARCHIVES & RECORDS ADMINISTRATION 3,816,946 519,551 269,761 4,606,258

NATIONAL MEDIATION BOARD 328,835 231,674 72,485 108,300 741,294

NATIONAL SCIENCE FOUNDATION 139,094 91,850 230,944

NUCLEAR REGULATORY COMMISSION 41,332 41,332

OCCUPATIONAL SAFETY AND HEALTH REVIEW COMMISSION 231,492 18,682 23,445 273,619
TFF - 18

Treasury Franchise Fund – Administrative Resource Center, FY 2016 Total Charges by Customer (Continued)

FY 2016 ARC Customers

Financial 

Management 

Services

FMLoB FEES

Human 

Resource 

Services

Procurement 

Services Travel Services

Information 

Technology 

Services

Grand Total

OFFICE OF ADMINISTRATION, EXEC OFF OF THE PRES 1,254,784 291,354 335,053 1,881,191

OFFICE OF FINANCIAL STABILITY 270,743 207,813 49,778 18,780 547,114

OFFICE OF GOVERNMENT ETHICS 304,350 213,300 212,482 14,661 744,793

OFFICE OF PERSONNEL MANAGEMENT 41,332 41,332

OFFICE OF PERSONNEL MANAGEMENT - OIG 149,325 149,325

OFFICE OF TECHNICAL ASSISTANCE (OTA) 892,126 35,406 54,234 161,222 1,142,988

OFFICE OF THE INSPECTOR GENERAL 313,420 606,071 159,546 64,950 1,143,987

PENSION BENEFIT GUARANTY CORPORATION 125,126 125,126

RAILROAD RETIREMENT BOARD 4,715 4,715

SECURITIES AND EXCHANGE COMMISSION 328,044 328,044

SMALL BUSINESS ADMINISTRATION 67,475 67,475

SOCIAL SECURITY ADMINISTRATION 67,475 762,484 829,959

SPECIAL INSPECTOR GENERAL - TARP 301,488 391,117 211,557 111,553 1,015,715

TREASURY DEPARTMENTAL OFFICES 3,423,502 4,321,021 1,310,005 705,146 157,778 9,917,452

TREASURY FRANCHISE FUND/INFORMATION TECHNOLOGY/1 781,654 932,761 1,374,592 102,674 3,191,681

TREASURY FRANCHISE FUND/SHARED SERVICES PROGRAM/2 581,190 95,892 1,424,460 366,603 20,204 4,078,769 6,567,118

TREASURY INSPECTOR GENERAL FOR TAX ADMINISTRATION 654,825 1,311,741 620,636 297,197 2,884,399

TRUST FUND - BLACK LUNG DISABILITY 186,602 186,602

TRUST FUND - FEDERAL DISABILITY 483,469 483,469

TRUST FUND - FEDERAL HOSPITAL INSURANCE 541,374 541,374

TRUST FUND - FEDERAL OLD AGE & SURVIVORS 483,469 483,469

TRUST FUND - FEDERAL SUPPLEMENT INSURANCE 548,262 548,262

TRUST FUND - OIL SPILL LIABILITY 127,749 127,749

TRUST FUND - UNEMPLOYMENT 789,782 789,782

UNITED STATES AIR FORCE -134,488 -134,488

UNITED STATES MARSHALS SERVICE 2,409 2,409

UNITED STATES MINT 7,824,940 2,681,459 2,258,175 194,781 12,959,355

US COURT OF APPEALS FOR VETERANS 231,982 8,345 11,828 252,155

USDA FOOD AND NUTRITION 831,744 831,744

USDA FOREST SERVICE 116,445 116,445

USDA OCIO INTERNATIONAL TECHNOLOGY SERVICES 1,247,684 1,247,684

USDA OFFICE OF INSPECTOR GENERAL 42,979 42,979

Grand Total 90,659,182 3,043,461 41,446,229 20,863,184 14,061,353 187,883,590 357,956,999

1/ARC-Admin bills all customers for services, including ARC-IT. ARC-Admin costs collected from ARC-IT are initially billed and collected from the ARC-Admin customers.

2/ARC-IT and ARC-Admin bill all customers for services, including SSP. ARC-IT and ARC-Admin costs collected from SSP are initially billed and collected from the SSP customers.