E-Government Initiatives 

Introduction

The primary purpose of the E-Government and Lines of Business initiatives is to improve 

services to U.S. citizens and promote increases in the efficiency and effectiveness of 

government operations so that they provide savings to the taxpayer. The Treasury 

Department has made significant progress toward these goals by providing funding for 14 

of the 27 E-Government initiatives and six of the nine Lines of Business. By facilitating 

discussions between Departmental E-Government representatives and the federal 

Managing Partners, the Treasury Department has improved the efficiency of many of its 

activities and has begun to identify and eliminate duplicative systems. For example, as 

managing partner of the Internal Revenue Service Free File program, the Treasury 

Department made it possible for almost 4 million taxpayers to file electronically in tax 

year 2006, producing a cost savings for the government of $9.1 million. The Treasury 

Department’s participation in the E-Travel initiative allowed the Department to save 

$402,000 in travel management fees in FY 2007. Further specifics on the benefits, level 

of funding, and source of funding for each of the Department’s E-Government initiatives 

are laid out in this chapter. 

Program Summary by Funding Source 

Dollars in Thousands 

Funding Source FY 2009

Agency Contributions $3,292

Agency Service Fees 1/ $29,027

Grand Total Financial Plan Requirements $32,319

1/ Service fees are estimates based on actual usage.
Table of Contents

Section 1 – Program Benefits........................................................................................... 1 

1.1 – Description and Benefits of E-Government Initiatives.............................................. 1 

Government to Citizen.................................................................................................... 1 

IRS Free File ............................................................................................................... 1 

GovBenefits.gov ......................................................................................................... 1 

Disaster Assistance Improvement Plan....................................................................... 1 

Government to Business................................................................................................. 2 

Business Gateway ....................................................................................................... 2 

E-Rulemaking. ............................................................................................................ 2 

Government to Government ........................................................................................... 2 

Grants.gov ................................................................................................................. 2 

Internal Efficiency and Effectiveness............................................................................. 2 

Recruitment One-Stop ................................................................................................ 2 

E-Payroll ..................................................................................................................... 3 

E-Travel . .................................................................................................................. 3 

Enterprise Human Resources Integration ................................................................... 3 

E-Training................................................................................................................... 3 

Integrated Acquisition Environment........................................................................... 4 

Integrated Acquisition Environment – Loans and Grants........................................... 4 

Lines of Business (LOBs)............................................................................................... 4 

Human Resources Management ................................................................................ 4 

Financial Management................................................................................................ 4 

Grants Management.................................................................................................... 4 

Budget Formulation and Execution ............................................................................ 5 

Geospatial ................................................................................................................... 5 

Cross-Cutting .................................................................................................................. 5 

E-Authentication......................................................................................................... 5 

Section 2 – Budget............................................................................................................. 6 

2.1 – Funding by Program .................................................................................................. 6 
 Section 1 – Program Benefits

1.1 – Description and Benefits of E-Government Initiatives 

Government to Citizen......................................................................................$2,600,213 

IRS Free File $1,800,000 (Agency Contribution) The Internal Revenue Service’s (IRS) 

Free File program allows eligible taxpayers to prepare and electronically file their tax

returns over the Internet using commercial software for free. This free filing service is

available at www.irs.gov and is made possible through a partnership between the 

government and the Free File Alliance, a consortium of tax preparation software 

manufacturers. For the 2006 tax year, the IRS reached out to 70 percent of the tax filing 

public and received 3.85 million e-filed tax returns through Free File services 

representing a cost-savings to the government of approximately $9.1 million. Treasury is 

the only agency supporting the Free File Initiative and the source of funding for the 

operation and maintenance of Free File are appropriated funds. 

Since inception in 2003, IRS Free File has allowed the U.S. Government to realize cost 

savings of $45.5 million and through FY 2007 the IRS has spent $2,250,000 and used 19 

FTEs on the Free File program. The cost increase for FY 2007 included $1,500,000 used 

to market the program. Both the IRS Inspector General and the Electronic Tax 

Administration Advisory Committee (a group of external experts that advises the IRS 

on electronic issues) have recommended expansive Free File marketing efforts. In 

response, the IRS developed a robust marketing campaign. Additional costs were due to 

an increase in contract costs for updating the IRS Free File website and the application 

that provides guides to taxpayers to the different company offerings. The contract for 

those services was renegotiated prior to FY 2007. 

GovBenefits.gov $323,840 (Agency Service Fee) GovBenefits.gov supports the Treasury 

Department’s mission by increasing public awareness of valuable tax benefit programs 

that allow businesses and individuals to grow and prosper without being limited by 

unnecessary or obsolete rules and regulations. For FY 2007, over 7,678 referrals to 

Treasury Department program pages were accessed by citizens using GovBenefits.gov. 

Disaster Assistance Improvement Plan $476,373 (Agency Contribution) The Disaster 

Assistance Improvement Program (DAIP) is a government-wide initiative to improve the 

delivery of assistance to disaster victims. Through modification of an existing E-Gov 

initiative, GovBenefits.gov, DAIP provides a one-stop portal for those affected by 

disasters by providing information on programs offering disaster assistance and screening 

of benefits for which they may be eligible. After determining their eligibility, users may 

apply for disaster assistance benefits using a single application through FEMA, leading to 

a more simplified, streamlined process. All benefit applications are adjudicated by the 

appropriate agency. DAIP will also allow returning users to check the status of the 

request for benefits available through the single application. DAIP includes member 

agencies that have programs that: provide benefits for persons in response to disasters; 

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help facilitate the application and delivery process through validation; have other 

resources that may assist disaster victims: or are otherwise relevant to those who are 

impacted by disasters. During its first year of operation, the DAIP Program Office will 

quantify and report on the benefits and cost savings for each member agency. 

Government to Business..................................................................$838,606 

Business Gateway $354,132 (Agency Contribution) Business Gateway (BG) is a 

convenient portal for businesses to access a wide range of applicable forms online. BG 

reduces costs associated with forms printing, duplication, and distribution through the 

www.business.gov website and benefits the Treasury Department by supporting the 

Department’s desire to help businesses succeed. BG supports the Alcohol and Tobacco 

Tax and Trade Bureau (TTB) and the IRS by providing businesses and citizens greater 

access to compliance tools and documents including 59 links to guidance resources and 

forms. BG also provides links to 674 tax guidance resources, forms, and tools and 

provides a centralized location for sharing changes in tax regulations or in the tax code 

and providing a forum to solicit feedback on such issues. Forms.gov, an extension of 

Business.gov, currently has 987 government-to-business and government-to-citizen 

forms and 1,045 related documents from all bureaus and offices.

E-Rulemaking $484,474 (Agency Service Fee) The Treasury Department fully 

implemented its rulemaking processes to the Federal Docket Management System

(FDMS), E-Rulemaking’s government-wide solution. The Department will continue to 

implement other rulemaking-related documents to FDMS. This initiative enables the 

Treasury Department to streamline and automate the rulemaking process, improve citizen 

participation in the comment phases, and enhance information management processes 

within the Department. 

Government to Government...............................................................$74,596 

Grants.gov $74,596 (Agency Contribution) Grants.gov benefits the Treasury 

Department by providing a single location for citizens to find and apply for Department 

grant opportunities. The Department has three grant-making programs: the IRS Low 

Income Taxpayer Clinic, IRS Tax Counseling for the Elderly, and the Community 

Development Financial Institutions (CDFI) Fund. The Department of the Treasury is 

meeting its targeted goals regarding posting of grant opportunities and applications on the 

Grants.gov portal. The Department has posted five funding opportunities and five 

application packages on Grants.gov. The Department received 293 electronic 

applications and expects to report a total cost avoidance of $45,000 in FY 2007. 

Internal Efficiency and Effectiveness..............................................$28,266,198

Recruitment One-Stop $808,814 (Agency Service Fee) The USAJOBS.GOV web-portal 

allows the Treasury Department to announce position openings and attract qualified 

candidates from a larger and diversified pool. This expedites the Department’s ability to 

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fill mission critical positions and reduces paper applications and processing time, thus 

improving access to top candidates and the efficiency of the hiring process. The Treasury 

Department also leverages the USAJOBS resume function by uploading into its 

automated system, CareerConnector. 

E-Payroll $17,772,620 (Agency Service Fee) As a participant in the E-Payroll initiative, 

the Treasury Department leverages economies of scale through the use of the National 

Finance Center (NFC). E-Payroll creates standardized services and provides full payroll 

services to the Treasury Department.

E-Travel $7,426,421 (Agency Service Fee) The Treasury Department is in the process 

of migrating all of its travel services to GovTrip, one of the designated E-Gov Travel 

Service (ETS) providers. The Treasury Department has fully deployed GovTrip in all but 

one bureau, and the remaining bureau is scheduled for full deployment by May 2008. As 

a result of deployment to GovTrip, the following benefits have been realized. Through a 

combination of advantageous Travel Management Center (TMC) pricing and a 

substantially higher degree of On-Line Booking Engine (OBE) usage (73 percent), the 

Department saved over $402,000 in travel management service fees for reservations in 

FY 2007. By utilizing ETS, the Department reduced the time for manual post travel 

audits by 30 percent. The Department continues to process vouchers through the ETS 

and processed over 2,000 in August 2007. The Department decommissioned costly 

stovepipe legacy systems further supporting the Presidential Management Agenda (PMA) 

goals and objectives. 

Enterprise Human Resources Integration $1,027,500 (Agency Service Fee) Enterprise 

Human Resources Integration (EHRI) provides a standard Department-wide approach to 

gathering, maintaining, and analyzing personnel data across its 11 bureaus. Data 

warehouse and data-mining tools assist with forecast projections for strategic hiring, 

trend analysis, and succession planning. The Treasury Department is also planning to use 

EHRI resources to convert paper-based Official Personnel Folders (OPFs) to electronic 

format for some of its bureaus. This will be the first in a multi-year effort to convert all 

OPFs across the Department. 

E-Training $750,000 (Agency Service Fee) The Treasury Department previously had five 

separate Learning Management Systems (LMSs) servicing over 110,000 employees and, 

through a collaborative process, consolidated these disparate LMSs to one system in FY 

2007. This consolidation eliminated redundant software and hardware, thereby 

decreasing future operations and maintenance costs. Additionally, the Department will 

leverage its buying power to lower the cost of future upgrades and enhancements. The 

Department can now electronically collect, maintain, and report training information and 

monitor professional development Department-wide. The transformation from a bureaucentric to an enterprise-wide approach will ensure that the Department is able to fully

address the growing need to meet Treasury mission requirements through delivery of 

quality and cost-effective training. 

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Integrated Acquisition Environment $367,879 (Agency Service Fee) Through adoption of 

Integrated Acquisition Environment (IAE) tools and services, the Treasury Department is 

improving its ability to make informed and efficient purchasing decisions and automate 

manual processes. IAE will provide a common data warehouse to facilitate trend analysis 

and provide acquisition information across the Department. IAE has allowed the 

Department to automate manual and paper-based processes as well as retire legacy 

systems. For example, the Department retired an acquisition data system in FY 2005 for 

a savings of $161,000. 

Integrated Acquisition Environment – Loans and Grants $112,963 (Agency Contribution)

All agencies participating in the posting and/or awarding of Loans & Grants are required 

by the Federal Funding Accountability and Transparency Act (FFATA) to disclose award 

information on a publicly accessible website. Cross-government cooperation with the 

Office of Management and Budget’s Integrated Acquisition Environment initiative in 

determining unique identifiers for Loans & Grants transactions furthers the agency in 

complying with the Transparency Act, which enhances transparency of federal program

performance information, funding, and Loans & Grants solicitation. 

Lines of Business (LOBs)...............................................................$474,330 

Human Resources Management $260,870 (Agency Contribution) The Treasury 

Department operates HR Connect, an approved HR Line of Business (LoB) service 

provider. This initiative allows the Department to spread the cost of managing HR 

systems and processes across a larger customer base, reducing agency costs to operate 

these systems and processes. 

Financial Management $75,000 (Agency Contribution) The Treasury Department’s 

Bureau of Public Debt is one of four federal Financial Management (FM) LoB shared 

service providers. The Department hosts and administers financial systems and performs 

business processing operations for over 30 Government organizations, including most 

Department bureaus and 16 non-Department-related organizations. The increased 

customer base reduces duplicative financial management systems within the Department 

and allows for sharing of overall operation and maintenance costs. The Department 

leverages its IT and financial processing expertise to realize cost savings and avoidance 

through the standardization of business processes and a common business language at the 

agency and bureau levels. 

Grants Management $28,460 (Agency Contribution) By relying on shared service 

centers for the processing of grants, the Treasury Department will benefit from improved 

delivery of services to grant recipients, improved decision-making and decreased costs 

associated with building and maintaining grants management IT systems. The IRS, one 

of two grant-making entities within the Treasury Department, will continue to rely on the 

Department of Health and Human Services (HHS) for grants processing. CDFI, the 

second grant-making entity within the Treasury Department, has signed an Interagency 

Agreement (IAA) to migrate its grants-processing functions to HHS and expects to report 

cost savings/avoidance as these functions migrate. 

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Budget Formulation and Execution $95,000 (Agency Contribution) The Budget 

Formulation and Execution (BFE) LoB is a cross-agency effort to find common solutions 

that produce efficiencies in budget formulation and execution activities across the federal 

government. In working toward this goal, the BFE LoB developed nine technologybased capabilities solutions. One of these solutions includes “Agency Budgeting Tools,” 

which is intended to make software applications already developed by some agencies 

available to the overall federal budget community. The Treasury Department has been 

leading an effort in making the formulation module of the Budget Formulation and 

Execution Manager (BFEM) available to any agency that wishes to use the tool. Since 

that time, six agencies have used the service and the Department is now working to make 

a performance module available as well. Aside from benefiting the overall federal 

government by eliminating costs agencies must incur for independent development 

efforts, this effort has a direct benefit for the Treasury Department since it spreads the 

cost of future BFEM development work. By creating a pool of funds contributed to by a 

wide range of agencies, the Department no longer has to fund BFEM development itself 

and can share those costs with other agencies. 

Geospatial $15,000 (Agency Contribution) The Treasury Department uses geospatial 

data to assist enforcement efforts and financial forecasting. The Geospatial LoB will 

enable geospatial interoperability across federal programs. Through interagency 

cooperation, federal programs can enhance their capacity for understanding and using 

information in terms of its relevant geography. Optimal use of geographic data and geoanalytics can significantly improve the way that governments plan their strategies, 

manage their organizations, and offer goods and services to the public. The LoB also 

facilitates a more coordinated approach to producing, maintaining, and using geospatial 

data, and will ensure sustainable participation from federal partners to establish a 

collaborative model for geospatial-related activities and investments. 

Cross-Cutting.............................................................................$65,000 

E-Authentication $65,000 (Agency Service Fee) The E-Authentication initiative allows 

the Treasury Department and its bureaus to use identity credentials issued and managed 

by organizations internal and external to the federal government, thereby relieving the 

Department of the cost of providing its own identity management solutions. The ultimate 

goal of the Department’s identity management solutions will be to enable users of one 

domain to securely access data or systems of another domain seamlessly, and without the 

need for completely redundant user administration. Use of identity management 

standards can reduce cost by eliminating the need to scale one-off or proprietary 

solutions. It can increase security and lower risk by enabling the Department to identify 

and authenticate a user once, and then use that identity information across multiple 

systems, including external partner websites. 

Exhibit 300s for all of Treasury’s capital investments can be found at 

http://www.treas.gov/exhibit300/ . The Treasury Department does not serve as the 

managing partner for any multi-agency E-Government initiatives. 

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Section 2 – Budget

2.1 – Funding by Program 

Funding by Program Managing Agency FY 2009

Government to Citizen

IRS Free File Department of the Treasury $1,800,000

GovBenefits.gov 1/ Department of Labor $323,840

Disaster Assistance Improvement Plan Department of Homeland Security $476,373

Government to Citizen (Total) $2,600,213

Government to Business

Business Gateway Small Business Administration $354,132

E-Rulemaking 1/ Environmental Protection Agency $484,474

Government to Business (Total) $838,606

Government to Government

Grants.gov Health and Human Services $74,596

Government to Government (Total) $74,596

Internal Efficiency and Effectiveness

Recruitment One-Stop 1/ Office of Personnel Management $808,814

E-Payroll 1/ Office of Personnel Management $17,772,620

E-Travel 1/ General Services Administration $7,426,421

EHRI 1/, 2/ Office of Personnel Management $1,027,500

E-Training 1/ Office of Personnel Management $750,000

Integrated Acquisition Environment 1/ General Services Administration $367,879

Integrated Acquisition Environment - Loans and Grants General Services Administration $112,964

Internal Efficiency and Effectiveness (Total) $28,266,198

Lines of Business

Human Resources Office of Personnel Management $260,870

Financial Management

 Department of Energy / Department

of Labor $75,000

Grants Management

 National Science Foundation /

Department of Energy $28,460

Budget Formulation and Execution Department of Education $95,000

Geospatial Department of Interior $15,000

Lines of Business (Total) $474,330

Cross-Cutting

E-Authentication 1/ General Services Administration $65,000

Cross Cutting (Total) $65,000

Grand Total $32,318,943

1/ Service fees are estimates based on actual usage.

 2/ The Working Capital Fund Steering Committee will determine the exact scope of FY 2009 efforts during FY 2008. 

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