# Patent

## Title
Managing infectious forwarded messages

## Abstract

Systems and methods for managing forwarded infectious messages are provided. Managing electronic message comprises receiving a message, forwarding the message, determining that the forwarded message is infectious after the message has been forwarded and preventing the infectious forwarded message from spreading.

## Background
CROSS-REFERENCE TO RELATED APPLICATIONS
This application is a divisional and claims the priority benefit of U.S. patent application Ser. No. 11/156,373 filed Jun. 16, 2005 and titled “Managing Infectious Messages,” now U.S. Pat. No. 7,343,624, which claims priority to U.S. provisional application No. 60/587,839 filed Jul. 13, 2004 and titled “Detecting Malicious Message on Day Zero,” the disclosures of which are incorporated herein by reference.


BACKGROUND OF THE INVENTION
Computer viruses and worms are often transmitted via electronic messages. An infectious message usually comes in the form of an e-mail with a file attachment, although other forms of infection are possible. Attackers have exploited many protocols that exchange electronic information, including email, instant messaging, SQL protocols, Hyper Text Transfer Protocols (HTTP), Lightweight Directory Access Protocol (LDAP), File Transfer Protocol (FTP), telnet, etc. When the attachment is opened, the virus executes. Sometimes the virus is launched through a link provided in the email. Virus or worm attacks can cause considerable damage to organizations. Thus, many anti-virus solutions have been developed to identify viruses and prevent further damage. Currently, most anti-virus products use virus signatures based on known viruses for identification. Such systems, however, often do not protect the network effectively during the time window between a virus' first appearance and the deployment of its signature. Networks are particularly vulnerable during this time window, which is referred to as “time zero” or “day zero”. For a typical anti-virus system to function effectively, it usually requires viruses to be identified, their signatures developed and deployed. Even after the system adapts after an outbreak, time zero threat can sometimes re-immerge as the virus mutates, rendering the old signature obsolete.
One approach to time zero virus detection is to use a content filter to identify and quarantine any message with a potentially executable attachment. This approach is cumbersome because it could incorrectly flag attachments in Word, Excel and other frequently used document formats even if the attachments are harmless, resulting in high rate if misidentification (also referred to as false positives). Furthermore, the approach may not be affective if the virus author disguises the nature of the attachment. For example, some virus messages ask the recipients to rename a .txt file as .exe and then click on it. Sometimes the virus author exploits files that were not previously thought to be executable, such as JPEG files. Therefore, it would be useful to have a better time zero detection technique. It would also be desirable if the technique could detect viruses more accurately and generate fewer false positives.
SUMMARY OF THE INVENTION
Systems and methods of the present invention provide for managing infectious forwarded messages. Messages infected by computer viruses or worms may be transmitted electronically. An infection may not be detected until after the infected message has already been forwarded. Upon detection, various measures may be taken to address the infection and prevent the spread of the infected message.
An exemplary embodiment of the present invention includes a method for managing infectious forwarded messages. In this embodiment, the method includes receiving a message, forwarding the message, determining after the message is forwarded that the message is infectious, and preventing the infectious forwarded message from spreading. Preventing the message from spreading may include reporting the infectious message to various parties and deleting the infectious message at various places.
Another exemplary embodiment of the present invention includes a system for managing infectious forwarded messages. Such a system may include an interface for receiving a message and a processor capable of executing instructions in memory for determining whether a forwarded message is infectious and preventing the infectious forwarded message from spreading.
A still further embodiment of the present invention includes computer readable storage media including computer instructions for managing infectious forwarded messages. The computer readable storage media and computer instructions may further include instructions for storing information about the infectious forwarded message.



BRIEF DESCRIPTION OF THE DRAWINGS
Various embodiments of the invention are disclosed in the following detailed description and the accompanying drawings.
FIG. 1 is a system diagram illustrating an embodiment of a message delivery system.
FIG. 2 is a flowchart illustrating a process embodiment for detecting infectious messages.
FIG. 3 is a flowchart illustrating the implementation of the individual message analysis according to some embodiments.
FIG. 4 is a flowchart illustrating an embodiment of traffic analysis.
FIG. 5 is a flowchart illustrating another embodiment of traffic analysis.



DETAILED DESCRIPTION
The invention can be implemented in numerous ways, including as a process, an apparatus, a system, a composition of matter, a computer readable medium such as a computer readable storage medium or a computer network wherein program instructions are sent over optical or electronic communication links. In this specification, these implementations, or any other form that the invention may take, may be referred to as techniques. A component such as a processor or memory described as being configured to perform a task includes both a general component that is temporarily configured to perform the task at a given time or a specific component that is manufactured to perform the task. In general, the order of the steps of disclosed processes may be altered within the scope of the invention.
A detailed description of one or more embodiments of the invention is provided below along with accompanying figures that illustrate the principles of the invention. The invention is described in connection with such embodiments, but the invention is not limited to any embodiment. The scope of the invention is limited only by the claims and the invention encompasses numerous alternatives, modifications and equivalents. Numerous specific details are set forth in the following description in order to provide a thorough understanding of the invention. These details are provided for the purpose of example and the invention may be practiced according to the claims without some or all of these specific details. For the purpose of clarity, technical material that is known in the technical fields related to the invention has not been described in detail so that the invention is not unnecessarily obscured.
Detecting infectious messages is disclosed. Analysis of individual characteristics of messages is performed in some embodiments to determine whether the message is suspicious. If a message is deemed suspicious, it is determined whether a similar message has been noted previously as possibly suspicious. If a similar message has been previously noted, the message is classified according to its individual characteristics and its similarity to the noted message. In some embodiments, if a message that was forwarded is later found to be infectious, the infectious message is reported to human or machine agents for appropriate action to take place.
FIG. 1 is a system diagram illustrating an embodiment of a message delivery system. In this example, message forwarding device 102 may be implemented as a mail server or gateway or other appropriate device. The message forwarding device is configured to forward messages received on its input interface. As used herein, forwarding includes sending a message to email servers or gateways, networking devices, email clients of individual recipients, or any other appropriate locations in the message's path of flow. Some of the messages to be forwarded may be infectious (i.e. containing viruses, worms or other items that may cause unwanted behavior on the recipient's device and/or the network). In this example, an infectious message detection mechanism 104 cooperates with the message forwarding device to identify the virus and prevents infectious messages from further spreading. In some embodiments, the virus detection mechanism is implemented as software, firmware, specialized hardware or any other appropriate techniques on the message forwarding device. In some embodiments, the detection mechanism is implemented on a separate device.
FIG. 2 is a flowchart illustrating a process embodiment for detecting infectious messages. Process 200 may be implemented on a message forwarding device, a standalone device, or as a part of another network monitoring/security device for any other appropriate device systems. In this example, an individual message analysis is performed initially (202). As will be shown in more details below, the individual message analysis evaluates the intrinsic characteristics of the message, determines the probability of the message being infectious, and classifies the message. In some embodiments, the message is classified as legitimate, suspicious or infectious based on the probability. The message is determined to be legitimate if the probability is below a legitimate threshold, infectious if the probability exceeds an infectious threshold, and suspicious if the probability is somewhere between the two thresholds. Other evaluations and classification techniques are used in different embodiments.
In the process shown, if a message is determined to be legitimate, the message is forwarded to the appropriate recipient (204). If the message is determined to be infectious, the message is treated as appropriate (206). In some embodiments, the message is quarantined or deleted from the delivery queue. If a message is deemed to be suspicious, a traffic analysis is performed on the suspicious message (208). The traffic analysis identifies any traffic spike in the e-mail message stream that is consistent with the pattern of a virus outbreak. Details of the traffic analysis are described below. In this example, analysis of a message in the context of all message traffic yields another probability of the message being infectious, and classifies the suspicious message as either legitimate or infectious according to the probability. Legitimate messages are processed normally and forwarded to their destinations (204). Infectious messages are treated appropriately (206). Other classifications are also possible. The order of the analyses may be different in some implementations and some embodiments perform the analysis in parallel. In some embodiments, each analysis is performed independently.
FIG. 3 is a flowchart illustrating the implementation of the individual message analysis according to some embodiments. In this example, process 202 initiates when a message is received (302). The message is then submitted to a plurality of tests configured to examine the characteristics of the message and detect any anomalies. After each test, the probability of the message being infectious is updated according to the test result (318). In some embodiments, the weight of different test results in calculating the probability may vary.
It is then determined whether the probability exceeds the threshold for the message to be deemed infectious (320). If so, the message is considered infectious and may be quarantined, deleted from send queue, or otherwise appropriately handled. If, however, the probability does not exceed the threshold, it is determined whether more tests are available (322). If so, the next available test is applied and the process of updating probability and testing for threshold is repeated. If no more tests are available, the probability is compared to the threshold required for a legitimate message (324). If the probability exceeds the legitimate threshold, the message is deemed to be suspicious. Otherwise, the tests indicate that the message is legitimate. The classification of the message is passed on to the next routine. According to process 200, depending on whether the message is legitimate, suspicious or infectious, the next routine may forward the message, perform traffic analysis on the message, or treat the message as infectious.
Examples of the tests used in the individual message analysis include signature matching tests (304), file name tests (306), character tests (308), bit pattern tests (310), N-gram tests (312), bit pattern test (314), and probabilistic finite state automata (PFSA) tests (316). The tests may be arranged in ay appropriate order. Some tests maybe omitted and different tests may be used.
Some of the tests analyze the intrinsic characteristics of the message and/or its attachments. In the embodiments shown, the signature matching test (304) compares the signature of the message with the signatures of known viruses. The test in some embodiments generates a probability on a sliding scale, where an exact match leads to a probability of 1, and an inexact match receives a probability value that depends on the degree of similarity.
The file name test (306) examines the name of the attachment and determines if there is anomaly. For example, a file name such as “read me.txt.exe” is highly suspicious since it would appear that the sender is attempting to misrepresent the nature of the executable and pass the file off as a text file.
The character test (308) processes the content of the attachment and determines the possibility that the file maybe an infectious one. Characters that are unusual for the message file type indicate that the attachment has a higher likelihood of being infectious. For example, documents that purport to be text documents and contain many characters more common to an executable could be suspicious. In some embodiments, the character test examines certain portions of the message that is supposed to contain characters and omit the rest to avoid false positives. For example, if a document contains text and pictures, the character test will only process the text portion.
The bit pattern test (310) examines certain portions of the file and determines whether there is anomaly. Many files contain embedded bit patterns that indicate the file type. The magic number or magic sequence is such a bit pattern. For example, an executable file includes a particular bit pattern that indicates to the operating system that the file is an executable. The operating system will execute any file that starts with the magic sequence, regardless of the file extension. If an attachment has an extension such as .txt or .doc that seems to indicate that the file is textual in nature, yet the starting sequence in the file contains the magic sequence of an executable, then there is a high probability that the sender is attempting to disguise an executable as a text document. Therefore, the attachment is highly suspicious.
Some of the tests such as N-gram (312) and PFSA (314) measure the deviation of the received message from a baseline. In this example, the baseline is built from a collection of known good messages. An N-gram model describes the properties of the good messages. The N-gram model is a collection of token sequences and the corresponding probability of each sequence. The tokens can be characters, words or other appropriate entities. The test compares the N-gram model to an incoming message to estimate the probability that a message is legitimate. The probabilities of the N-gram sequences of the incoming messages can be combined with the probabilities of the N-gram sequences of the baseline model using any of several methods. In some embodiments, the N-gram test compares the test result with a certain threshold to determine the legitimacy of a message. In some embodiments, a message deemed legitimate by the N-gram test is not subject to further testing, thus reducing false positive rate. In some embodiments, a message found to be legitimate by the N-gram test is further tested to ascertain its true legitimacy.
In the example shown, the PFSA test (314) relies on a model that is built from a set of known good messages. The model describes the properties of legitimate messages. The model includes a plurality of token such as characters and words, and the probabilities associated with the tokens. The test estimates the probability that a particular message that includes a sequence of tokens can be generated by the model. In some embodiments, similar to the N-gram test, the test result is compared with a certain threshold to determine the legitimacy of a message. In some embodiments, a message deemed legitimate by the PFSA test is not subject to further testing to avoid false positives. In some embodiments, a message found to be legitimate by the PFSA test is further tested to ascertain its true legitimacy.
In some embodiments, information about previously received messages is collected and used to identify an increase in the number of similar and potentially suspicious messages. Messages are clustered to establish a statistical model that can be used to detect similar messages. The data collected may include one or more of the following: time of receipt, the recipients, number of recipients, the sender, size of the attachment, number of attachments, number of executable attachments, file name, file extension, file type according to the starting sequence of the file binary, etc. The characteristics of an incoming message are compared to the model to determine whether similar messages have been noted previously. A traffic spike in similar messages that were previously noted as potentially suspicious indicates the likelihood of a virus outbreak.
In some embodiments, traffic patterns are analyzed on a global network level. In other words, the analysis may monitor all the messages routed through an internet service provider and note the suspicious ones. In some embodiments, the traffic patterns are analyzed locally. For example, messages on a local network or on different subnets of a local network may be analyzed separately. In some embodiments, a combination of global and local analyses is used.
In local traffic analysis, different subnets can have different traffic patterns. For example, within a corporation, the traffic on the engineering department subnet may involve a large number of executables and binary files. Thus, absent other indicators, executables and binary attachments will not always trigger an alarm. In contrast, the traffic pattern of the accounting department may mostly involve text documents and spreadsheets, therefore an increase in binary or executable attachments would indicate a potential outbreak. Tailoring traffic analysis based on local traffic can identify targeted attacks as well as variants of old viruses.
FIG. 4 is a flowchart illustrating an embodiment of traffic analysis. Process 208 may be performed after the individual message analysis as shown in process 200, before the individual message analysis, in combination with other analysis, or independently. Process 208 initiates when a message is received (402). The characteristics of the message are compared to the characteristics of previously stored suspicious message (404). In some embodiments, the system collects suspicious messages resulting from other tests such as the ones in the individual message analysis shown in FIG. 3.
It is then determined whether the message is similar to the previous stored messages (406). If the message is not similar to any of the previously stored suspicious messages, a low probability of infectiousness is assigned. If, however, the message is similar to previous stored suspicious messages, information associated with the received message is also stored and statistical model is updated accordingly (408). It is then determined whether the number of such similar and suspicious messages has exceeded a predefined threshold (410). If not, the message is not classified as infectious at this point, although a higher probability may be assigned to it. If the total number of such suspicious messages has exceeded the threshold, it is likely that the message is indeed infectious and should be appropriately treated. For example, consider the case where the threshold number is set to 5, and there are already 4 instances of suspicious messages with executable attachments having the same extension and similar size. When a fifth message arrives with similar sized executable attachments with the same extension, the message will be classified as infectious. By selecting an appropriate threshold value, infectious messages can be detected and prevented without a major outbreak.
Sometimes the system may initially find a message to be legitimate or merely suspicious and forward the message to its destination. Later as more information becomes available, the system may find the message to be infectious. FIG. 5 is a flowchart illustrating another embodiment of traffic analysis. Process 500 may be performed independently or in conjunction with other types of message analyses. In the example shown, a message is received (502). The message is initially determined to be legitimate and forwarded (504). Sometime after he message has been forwarded, the forwarded message is determined to be infectious (506). A message may be found as infectious according to any appropriate message analysis techniques, including those described in this specification. In some embodiments, information pertaining to the forwarded message is optionally stored in memory, on disk or in other forms of storage medium so that it can be used for the analysis. Again, consider the example where the threshold number in the traffic analysis is set to 5 and 4 similar messages have been received. Although these 4 messages are noted as suspicious, because the threshold is not met the messages are still forwarded. The characteristics of the suspicious messages are stored. When a similar fifth message is received, its characteristics are compared to the characteristics of the four previously noted messages. N-gram, PFSA or other appropriate techniques can be used in the comparison. The analysis shows that the number of similar and suspicious messages meets the threshold. Therefore, the fifth message is infectious, as are the four previously noted and forwarded messages.
Once an already forwarded message is deemed infectious, measures are taken to prevent the infectious forwarded message from spreading (508). In the example shown above, the system will take actions to keep the 4 instances of previously forwarded messages from being opened or resent by their recipients. Additionally, the system will not forward the fifth message. In some embodiments, the system reports the finding to the system administrator, the recipient, and/or other users on the network to prevent the previously forwarded infectious messages from further spreading. Warning messages, log messages or other appropriate techniques may be used. In some embodiments, the system generates a cancellation request to a forwarding agent such as the mail server, which will attempt to prevent the messages from being forwarded by deleting them from the send queue, moving the messages into a location to be quarantined or any other appropriate action.
Detecting and managing infectious messages have been disclosed. By performing individual message analysis and/or traffic analysis, infectious messages can be more accurately identified at time zero, and infectious messages that initially escaped detection can be later identified and prevented from further spreading.
Although the foregoing embodiments have been described in some detail for purposes of clarity of understanding, the invention is not limited to the details provided. There are many alternative ways of implementing the invention. The disclosed embodiments are illustrative and not restrictive.

## Claims

1. A method of managing electronic messages, comprising:
receiving over a communications network a first message having a plurality of characteristics;
executing instructions stored in memory, wherein execution of the instructions by a processor:
determines the first message is suspicious based on the characteristics of the first message,
stores the characteristics of the first message in memory, and
forwards the first message over the network to an email client of a recipient user;

receiving a second message having a plurality of characteristics after the first message has been forwarded over the network to the email client of the recipient user; and
executing instructions stored in memory, wherein execution of the instructions by the processor:
determines the second message is either suspicious or infectious based on the characteristics of the second message;
compares one or more of the characteristics of the second message to one or more of the characteristics of the first message stored in memory;
reclassifies the previously forwarded first message as infectious rather than suspicious after the first message has been forwarded over the network to the email client of the recipient user, wherein reclassification occurs when the comparison determines that the second message and the first message share a predetermined characteristic in common, and wherein the determination exceeds a predetermined threshold of instances in which a suspicious or infectious message was determined to share a predetermined characteristic with the previously forwarded first message; and
prevents the previously forwarded first message from spreading further in the network by instructing the email client of the recipient user to act upon the previously forwarded first message.

2. The method of claim 1, wherein reclassification occurs when the comparison reveals that a probability of infectiousness exceeds a probability threshold.

3. The method of claim 1, wherein preventing the infectious forwarded first message from spreading further in the network further includes reporting the infectious forwarded message to a machine agent in the network.

4. The method of claim 1, wherein preventing the infectious forwarded message from spreading further includes reporting the message to a system administrator of the network.

5. The method of claim 1, wherein preventing the infectious forwarded message from spreading includes reporting the infectious forwarded message to a forwarding agent.

6. The method of claim 1, wherein instructing the email client of the recipient user to act upon the previously forwarded first message includes instructing the email client of the recipient user to delete the first message.

7. The method of claim 1, wherein instructing the email client of the recipient user to act upon the previously forwarded first message includes instructing the email client of the recipient user to quarantine the first message.

8. The method of claim 1, wherein instructing the email client of the recipient user to act upon the previously forwarded first message includes instructing the email client of the recipient user not to open the first message.

9. The method of claim 1, wherein instructing the email client of the recipient user to act upon the previously forwarded first message includes instructing the email client of the recipient user not to resend the first message to additional recipients in the network.

10. An electronic message management system, comprising:
a network interface that:
receives a first message having a plurality of characteristics over a network,
forwards the first message over the network to an email client of a recipient user, and
receives a second message having a plurality of characteristics over the network after forwarding the first message;

a memory that stores instructions; and
a processor coupled to the interface, wherein execution of the instructions stored in the memory by the processor;
determines the received first message is suspicious based on the characteristics of the first message,
stores the characteristics of the first message in memory,
instructs the interface to forward the first message over the network to the email client of the recipient user,
determines the received second message is either suspicious or infectious based on the characteristics of the second message,
compares one or more of the characteristics of the second message to one or more of the characteristics of the first message stored in memory,
reclassifies the previously forwarded first message as infectious rather than suspicious after the first message has been forwarded over the network to the email client of the recipient user, wherein reclassification occurs when the comparison reveals that the second message and the first message share a predetermined characteristic in common, and wherein the determination exceeds a predetermined threshold of instances in which a suspicious or infectious message was determined to share a predetermined characteristic with the previously forwarded first message, and
prevents the previously forwarded first message from spreading further in the network by instructing the email client of the recipient user to act upon the previously forwarded first message.

11. The system of claim 10, wherein execution of the instructions stored in the memory by the processor further reports the infectious forwarded message.

12. The electronic message management system of claim 10, wherein instructing the email client of the recipient user to act upon the previously forwarded first message includes instructing the email client of the recipient user to quarantine the first message.

13. The electronic message management system of claim 10, wherein instructing the email client of the recipient user to act upon the previously forwarded first message includes instructing the email client of the recipient user to delete the first message.

14. The electronic message management system of claim 10, wherein instructing the email client of the recipient user to act upon the previously forwarded first message includes instructing the email client of the recipient user not to open the first message.

15. The electronic message management system of claim 10, wherein instructing the email client of the recipient user to act upon the previously forwarded first message includes instructing the email client of the recipient user not to resend the first message to additional recipients in the network.

16. A non-transitory computer readable storage medium having embodied thereon a program, the program executable by a processor to perform a method for detecting infectious messages, the method comprising:
receiving over a communications network a first message having a plurality of characteristics;
determining the first message is suspicious based on the characteristics of the first message;
storing the characteristics of the first message in memory;
forwarding the first message over the network to an email client of a recipient user;
receiving a second message having a plurality of characteristics after the first message has been forwarded over the network to the email client of the recipient user;
determining the second message is either suspicious or infectious based on the characteristics of the second message;
comparing one or more of the characteristics of the second message to one or more of the characteristics of the first message stored in memory;
reclassifying the previously forwarded first message as infectious rather than suspicious after the first message has been forwarded over the network to the email client of the recipient user, wherein reclassification occurs when the comparison reveals that the second message and the first message share a predetermined characteristic in common, and wherein the determination exceeds a predetermined threshold of instances in which a suspicious or infectious message was determined to share a predetermined characteristic with the previously forwarded first message; and
preventing the previously forwarded first message from spreading further in the network by instructing the email client of the recipient user to act upon the previously forwarded first message.

17. The non-transitory computer readable storage medium of claim 16, wherein instructing the email client of the recipient user to act upon the previously forwarded first message includes instructing the email client of the recipient user to quarantine the first message.

18. The non-transitory computer readable storage medium of claim 16, wherein instructing the email client of the recipient user to act upon the previously forwarded first message includes instructing the email client of the recipient user to delete the first message.

19. The non-transitory computer readable storage medium of claim 16, wherein instructing the email client of the recipient user to act upon the previously forwarded first message includes instructing the email client of the recipient user not to open the first message.

20. The non-transitory computer readable storage medium of claim 16, wherein instructing the email client of the recipient user to act upon the previously forwarded first message includes instructing the email client of the recipient user not to resend the first message to additional recipients in the network.