Alert Service Bulletin B787-81205-SB270020-00 FLIGHT CONTROLS -

Primary Flight Control Function - Flight Control Electronics Block Point 3

Software Change

Publication: B787-81205-SB270020-00 Issue 001, 06 Feb 2014

BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET

Copyright © 2014 Boeing. Unpublished Work. All rights reserved.

Treatment of this data module and its content is governed by contract with Boeing. Rights to use this data module are licensed on a per

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ECCN: 9E991

The applicability information below is referenced at the lower left of each page to indicate the page applicability.

These references are valid for this print copy only.

PM Applicability (Publication Module applicability)

787-8 Airplanes. Refer to Data Module SB B787-A-27-00-0020-00A-932A-D, Paragraph 1., Effectivity for the

list of affected airplanes.

TITLE PAGE B787-81205-SB270020-00

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3.0

B787-81205-SB270020-00

Issue 001, 06 Feb 2014

AIRCRAFT SERVICE BULLETIN
Alert Service Bulletin B787-81205-SB270020-00

Table of Contents

Page

Summary .....................................................4

PLANNING INFORMATION ..........................................7

1. Effectivity .............................................7

A. Airplanes ............................................7

B. Spares Affected ........................................9

2. Concurrent Requirements ....................................9

3. Reason ..............................................9

4. Description ............................................9

5. Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

6. Approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

7. Manpower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

8. Weight and Balance Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

9. Electrical Load Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

10. References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

A. Existing Data: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

B. Data Supplied with this Service Bulletin: . . . . . . . . . . . . . . . . . . . . . . . . . . 11

C. Installation Requirement Modules Used in the Preparation of this Service Bulletin: . . . 11

11. Publications Affected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

12. Interchangeability and Intermixability of Parts . . . . . . . . . . . . . . . . . . . . . . . . . 11

13. Software Accomplishment Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

MATERIAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1. Material - Price and Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2. Industry Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3. Parts Necessary for Each Airplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

A. Kits/Parts: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

B. Parts and Materials Supplied by the Operator: . . . . . . . . . . . . . . . . . . . . . . . 13

C. Parts Modified and Reidentified: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

D. Parts Removed and Not Replaced: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

4. Parts Necessary to Change Spares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

5. Special Tooling - Price and Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

6. Special Tooling Necessary to do this Service Bulletin . . . . . . . . . . . . . . . . . . . . . 15

ACCOMPLISHMENT INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

1. GENERAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2. WORK INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

TABLE OF CONTENTS B787-81205-SB270020-00

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B787-81205-SB270020-00

Issue 001, 06 Feb 2014

AIRCRAFT SERVICE BULLETIN
Alert Service Bulletin B787-81205-SB270020-00

List of Effective Data Modules

THIS ALERT SERVICE BULLETIN IS SENT TO THE OPERATORS OF RECORD OF THE

AIRPLANES SHOWN IN DATA MODULE SB B787-A-27-00-0020-00A-932A-D, PARAGRAPH 1.,

Alert:

EFFECTIVITY. IF AN AIRPLANE HAS BEEN LEASED OR SOLD, SEND THIS SERVICE BULLETIN

TO THE NEW OPERATOR. IF APPLICABLE SPARES HAVE BEEN SOLD, SEND THIS SERVICE

BULLETIN TO THE NEW OWNER.

Description

Group 1-2:

Table 1 List of Effective Data Modules - Alert Service Bulletin B787-81205-SB270020-00

Data Module – Information Name Issue Issue Status Issue Date

B787-A-27-00-0020-00A-00SA-D – List of Effective Data Modules 001 New 2014-02-06

B787-A-27-00-0020-00A-931C-D – Summary 001 New 2014-02-06

B787-A-27-00-0020-00A-932A-D – PLANNING INFORMATION 001 New 2014-02-06

B787-A-27-00-0020-00A-934A-D – MATERIAL INFORMATION 001 New 2014-02-06

B787-A-27-00-0020-00A-933A-D – ACCOMPLISHMENT INSTRUCTIONS 001 New 2014-02-06

Applicable To: B787-A-27-00-0020-00A-00SA-D

Model 787 End of data module Issue 001, 06 Feb 2014

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B787-81205-SB270020-00

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AIRCRAFT SERVICE BULLETIN
Alert Service Bulletin B787-81205-SB270020-00

Summary

THIS ALERT SERVICE BULLETIN IS SENT TO THE OPERATORS OF RECORD OF THE

AIRPLANES SHOWN IN DATA MODULE SB B787-A-27-00-0020-00A-932A-D, PARAGRAPH 1.,

Alert:

EFFECTIVITY. IF AN AIRPLANE HAS BEEN LEASED OR SOLD, SEND THIS SERVICE BULLETIN

TO THE NEW OPERATOR. IF APPLICABLE SPARES HAVE BEEN SOLD, SEND THIS SERVICE

BULLETIN TO THE NEW OWNER.

References

Reference Title

SB B787-A-27-00-0020-00A-932A-D Issue 001, Concurrent Requirements

Paragraph 2.

SB B787-A-27-00-0020-00A-932A-D Issue 001, Spares Affected

Paragraph 1.B.

SB B787-A-27-00-0020-00A-932A-D Issue 001, Compliance

Paragraph 5.

SB B787-A-27-00-0020-00A-932A-D Issue 001, Weight and Balance Changes

Paragraph 8.

SB B787-A-27-00-0020-00A-932A-D Issue 001, Electrical Load Data

Paragraph 9.

SB B787-A-27-00-0020-00A-932A-D Issue 001, Publications Affected

Paragraph 11.

SB B787-A-27-00-0020-00A-934A-D Issue 001, Kits/Parts

Paragraph 3.A.

SB B787-A-27-00-0020-00A-934A-D Issue 001, Parts and Materials Supplied by the Operator

Paragraph 3.B.

SB B787-A-27-00-0020-00A-934A-D Issue 001, Special Tooling Necessary to do this Service Bulletin

Paragraph 6.

SB B787-A-27-00-0020-00A-932A-D Issue 001, Effectivity

Paragraph 1.

SB B787-A-27-00-0020-00A-934A-D Issue 001, Industry Support Information

Paragraph 2.

Applicable To: B787-A-27-00-0020-00A-931C-D

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Reference Title

SB B787-A-27-00-0020-00A-932A-D Issue 001, Manpower

Paragraph 7.

SB B787-A-27-00-0020-00A-934A-D Issue 001, Material - Price and Availability

Paragraph 1.

Description

Group 1-2:

1. CONCURRENT REQUIREMENTS

Refer to data module Data Module SB B787-A-27-00-0020-00A-932A-D, Paragraph 2., Concurrent Requirements.

2. BACKGROUND

This service bulletin gives instructions to install Flight Control Module (FCM) Operational Program Software

(OPS), FCM Loadable Diagnostic Information (LDI) Database (DB), and FCM Air Data Reference Function

(ADRF) DB software. Accomplishment of this service bulletin will make sure that the in-service findings associated to Flight Control Electronics (FCE) Block Point 2 are eliminated, and that the Flight Control Electronics (FCE) Block Point 2 software functions as originally intended. If the changes in this service bulletin

are not done, the Flight Control Electronics (FCE) Block Point 2 software will not function as originally intended,

which could result in deficiencies in the control law and maintenance areas which could result in nuisance

EICAS and Maintenance messages.

This table is provided to operators for planning purposes only. Refer to the applicable sections for more information.

Table 1 

Planning Data Affected Data Module Reference

Data Module SB B787-A-27-00-0020-00A-932AD, Paragraph 1.B., Spares AffectedSpares Affected No

Data Module SB B787-A-27-00-0020-00A-932AD, Paragraph 5., ComplianceAD Related Yes

Data Module SB B787-A-27-00-0020-00A-932AD, Paragraph 8., Weight and Balance ChangesWeight and Balance Changed No

Data Module SB B787-A-27-00-0020-00A-932AD, Paragraph 9., Electrical Load DataElectrical Load Changed No

Data Module SB B787-A-27-00-0020-00A-932AD, Paragraph 11., Publications AffectedPublications Affected Yes

Data Module SB B787-A-27-00-0020-00A-932AD, Paragraph 11., Publications AffectedAirplane Flight Operations Affected (Flight Crew Yes

Operations Manual and/or FAA Approved Airplane Flight Manual)

Data Module SB B787-A-27-00-0020-00A-934AD, Paragraph 3.A., Kits/PartsKits/Parts Required No

Applicable To: B787-A-27-00-0020-00A-931C-D

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Table 1 

Planning Data Affected Data Module Reference

Data Module SB B787-A-27-00-0020-00A-934AD, Paragraph 3.B., Parts and Materials Supplied

by the Operator

Operator Supplied Parts/Material Yes

Data Module SB B787-A-27-00-0020-00A-934AD, Paragraph 6., Special Tooling Necessary to

do this Service Bulletin

Special Tooling Required No

3. ACTION

(CN-AA45348B)

Use the Onboard Data Load Function (ODLF) to install Flight Control Module (FCM) Operational Program

Software (OPS), FCM Loadable Diagnostic Information (LDI) Database (DB), and FCM Air Data Reference

Function (ADRF) DB software, and do a software configuration check.

4. EFFECTIVITY

787-8 Airplanes. Refer to Data Module SB B787-A-27-00-0020-00A-932A-D, Paragraph 1., Effectivity for

the list of affected airplanes.

5. COMPLIANCE

The Federal Aviation Administration (FAA) will possibly release an Airworthiness Directive related to this

service bulletin. The Airworthiness Directive will make the compliance tasks and times given in this service

bulletin mandatory.

Refer to data module Data Module SB B787-A-27-00-0020-00A-932A-D, Paragraph 5., Compliance.

6. INDUSTRY SUPPORT INFORMATION

Boeing warranty remedies are available for airplanes in warranty as of October 12, 2013. Please refer to

Data Module SB B787-A-27-00-0020-00A-934A-D, Paragraph 2., Industry Support Information. The warranty

remedies will expire eight years from the original release date of this service bulletin.

7. MANPOWER

Refer to data module Data Module SB B787-A-27-00-0020-00A-932A-D, Paragraph 7., Manpower.

8. MATERIAL INFORMATION

Operator Supplied Parts/Materials.

Refer to data module Data Module SB B787-A-27-00-0020-00A-934A-D, Paragraph 1., Material - Price and

Availability.

Applicable To: B787-A-27-00-0020-00A-931C-D

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Alert Service Bulletin B787-81205-SB270020-00

PLANNING INFORMATION

THIS ALERT SERVICE BULLETIN IS SENT TO THE OPERATORS OF RECORD OF THE

AIRPLANES SHOWN IN PARAGRAPH 1., EFFECTIVITY. IF AN AIRPLANE HAS BEEN LEASED

Alert:

OR SOLD, SEND THIS SERVICE BULLETIN TO THE NEW OPERATOR. IF APPLICABLE SPARES

HAVE BEEN SOLD, SEND THIS SERVICE BULLETIN TO THE NEW OWNER.

References

Reference Title

SB B787-A-27-00-0020-00A-934A-D Issue 001, Parts Necessary for Each Airplane

Paragraph 3.

FLIGHT CONTROLS - Primary Flight Control

Function - Flight Control Electronics Block Point 2

Software Change

SB B787-81205-SB270017-00

787 AMM 24-22-00 AC GENERATION AND BUS CONTROL

787 AMM 45-13-00 ONBOARD DATA LOAD FUNCTION

ONBOARD BOEING ELECTRONIC DISTRIBUTION

SYSTEM

787 AMM 46-13-00

787 AMM 27 FLIGHT CONTROLS

Description

Group 1-2:

1. Effectivity

A. Airplanes

This service bulletin is for the airplanes shown below. An equivalent change is on subsequent production

airplanes. Refer to CN-AA45348 for data about this change.

Table 1 

GROUP CONFIGURATION DESCRIPTION

787-8 Airplanes that require incorporation of Boeing Service Bulletin

B787-81205-SB270017-00 Issue 001

1 -

787-8 Airplanes that had the intent of Boeing Service Bulletin B787-

81205-SB270017-00 Issue 001 incorporated prior to delivery

2 -

Airplane Models: 787-8

Applicable To: B787-A-27-00-0020-00A-932A-D

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Table 2 

Variable Number Group

ZA100-ZA105 1

ZA116-ZA122 1

ZA135 1

ZA175-ZA186 1

ZA187 2

ZA215 1

ZA216-ZA217 2

ZA230-ZA231 2

ZA233-ZA243 1

ZA260-ZA264 1

ZA270-ZA274 1

ZA285-ZA292 1

ZA317-ZA320 1

ZA327 2

ZA380-ZA387 1

ZA430-ZA434 1

ZA435 2

ZA445 1

ZA446 2

ZA450-ZA453 1

ZA460-ZA468 1

ZA469 2

ZA506-ZA514 1

ZA515 2

ZA536-ZA540 1

ZA560 2

ZA561-ZA563 1

ZA576-ZA577 1

ZA650 2

Applicable To: B787-A-27-00-0020-00A-932A-D

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B. Spares Affected

None.

2. Concurrent Requirements

The service bulletin listed below must be done before this service bulletin.

Group 1:

Table 3 

Company Service Bulletin Description

Flight Controls - Primary Flight Control

Function - Flight Control Electronics Block

Point 2

Boeing SB B787-81205-SB270017-00 Issue 001

Group 1:

Service bulletin (SB) SB B787-81205-SB270017-00 Issue 001 will make sure that the new Flight Control

Module (FCM) Operational Program Software (OPS), FCM Loadable Diagnostic Information (LDI) Database

(DB) and Central Maintenance Computer Function (CMCF) LDI DB correct deficiencies in the control law

and maintenance areas which could result in loss of controllability of the airplane.

Group 2:

None.

Group 1-2:

3. Reason

This service bulletin gives instructions to install Flight Control Module (FCM) Operational Program Software

(OPS), FCM Loadable Diagnostic Information (LDI) Database (DB), and FCM Air Data Reference Function

(ADRF) DB software. Accomplishment of this service bulletin will make sure that the in-service findings

associated to Flight Control Electronics (FCE) Block Point 2 are eliminated, and that the Flight Control

Electronics (FCE) Block Point 2 software functions as originally intended. If the changes in this service

bulletin are not done, the Flight Control Electronics (FCE) Block Point 2 software will not function as originally intended, which could result in deficiencies in the control law and maintenance areas which could

result in nuisance EICAS and Maintenance messages.

4. Description

Use the Onboard Data Load Function (ODLF) to install Flight Control Module (FCM) Operational Program

Software (OPS), FCM Loadable Diagnostic Information (LDI) Database (DB), and FCM Air Data Reference

Function (ADRF) DB software, and do a software configuration check.

The work in this service bulletin is done in the maintenance zone(s) given below.

Table 4 

Affected Maintenance Zones

Model Zone

787-8 117, 145, 211, 212

Applicable To: B787-A-27-00-0020-00A-932A-D

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5. Compliance

The Federal Aviation Administration (FAA) will possibly release an Airworthiness Directive related to this

service bulletin. The Airworthiness Directive will make the compliance tasks and times given in this service

bulletin mandatory.

Boeing recommends that the change given in this service bulletin be done within 6 months after the Issue

001 date of this service bulletin.

6. Approval

This service bulletin was examined by the Federal Aviation Administration (FAA). The changes specified

in this service bulletin comply with the applicable regulations and are FAA approved, as well as European

Aviation Safety Agency (EASA)/Joint Aviation Authorities (JAA) approved for all EASA/JAA approved airplanes listed in the service bulletin effectivity. This service bulletin and its approval were based on the airplane

in its original Boeing delivery configuration or as modified by other approved Boeing changes.

If an airplane has a non-Boeing modification or repair that affects a component or system also affected by

this service bulletin, the operator is responsible for obtaining appropriate regulatory agency approval before

incorporating this service bulletin.

7. Manpower

The table below shows an estimate of the task hours necessary to do this change for each Airplane. This

estimate is for direct labor only, done by an experienced crew. Adjust the estimate with operator task hour

data if necessary. The estimate does not include lost time. These are some examples of lost time:

– Time to adjust to the workplace

– Time to schedule the work

– Time to inspect the work

– Time to cure the materials

– Time to make the parts

– Time to find the tools

This estimate gives general service bulletin incorporation time. The specific software data transfer times

can change the estimate given in the table.

This estimate does not include the task hour data given in the service bulletins in Paragraph 2., Concurrent

Requirements.

Table 5 

Number of Per- Task Hours Elapsed Hours

sons

Task

Install and Check 1 2.00 2.00

Software

TOTAL FOR EACH AIRPLANE 2.00 2.00

8. Weight and Balance Changes

None.

Applicable To: B787-A-27-00-0020-00A-932A-D

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9. Electrical Load Data

Not changed.

10. References

A. Existing Data:

1. Change Notice CN-AA45348B

2. Aircraft Maintenance Manual (AMM) 787 AMM 24-22-00, 787 AMM 45-13-00, 787 AMM 46-13-00

3. Boeing Service Bulletin (SB) SB B787-81205-SB270017-00

B. Data Supplied with this Service Bulletin:

None.

C. Installation Requirement Modules Used in the Preparation of this Service Bulletin:

None.

11. Publications Affected

Table 6 

Publication Chapter-Section

787 Maintenance Manual 787 AMM 27

787 Illustrated Parts Data IPD ZA9-09

Damage Tolerance Based Structural Inspections:

Boeing has evaluated the repairs and/or changes in this service bulletin for effects on Fatigue Critical

Structure (FCS) and for changes to Damage Tolerance Inspections (DTI) required in the Maintenance

Program. This service bulletin does not affect FCS, therefore DTIs are not necessary.

12. Interchangeability and Intermixability of Parts

Refer to data module Data Module SB B787-A-27-00-0020-00A-934A-D, Paragraph 3., Parts Necessary

for Each Airplane, for interchangeability and intermixability information.

13. Software Accomplishment Summary

1. System affected by this change: Flight Controls

2. Software changes which affect operational procedures: None.

3. Other software improvements: Elimination of in-service findings associated to Flight Control Electronics

(FCE) Block Point 2 software change.

Applicable To: B787-A-27-00-0020-00A-932A-D

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Alert Service Bulletin B787-81205-SB270020-00

MATERIAL INFORMATION

THIS ALERT SERVICE BULLETIN IS SENT TO THE OPERATORS OF RECORD OF THE

AIRPLANES SHOWN IN DATA MODULE SB B787-A-27-00-0020-00A-932A-D, PARAGRAPH 1.,

Alert:

EFFECTIVITY. IF AN AIRPLANE HAS BEEN LEASED OR SOLD, SEND THIS SERVICE BULLETIN

TO THE NEW OPERATOR. IF APPLICABLE SPARES HAVE BEEN SOLD, SEND THIS SERVICE

BULLETIN TO THE NEW OWNER.

References

Reference Title

SB B787-A-27-00-0020-00A-932A-D Issue 001, References

Paragraph 10.

Description

Group 1-2:

1. Material - Price and Availability

The operator can supply the parts and materials shown in Paragraph 3., Parts Necessary for Each Airplane.

1. For Boeing provided Loadable Software (LSW) part numbers, order the LSW part number as follows:

Reference this service bulletin and submit your purchase order by one of these methods.

A. Order on-line via ATA Spec 2000 or The Boeing PART Page

B. Fax to (206) 662-7145

REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER

AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION.

2. For Supplier provided Loadable Software (LSW) part numbers, order the LSW part number from the

supplier.

Operators must order each instance of the Loadable Software (LSW) part numbers in Table 1 - Loadable

Software Attributes as shown in Paragraph 3.B., Parts and Materials Supplied by the Operator. The LSW

provider information is available in the Notes column of the Loadable Software Attributes Table.

Operators can but are not required to order each instance of the Loadable Software (LSW) part numbers

in Table 2 - Loadable Software Attributes as shown in Paragraph 3.B., Parts and Materials Supplied by the

Operator. The LSW provider information is available in the Notes column of the Loadable Software Attributes

Table.

NOTE: The Loadable Software (LSW) part numbers in Table 2 - Loadable Software Attributes are for reference only and should only be ordered if the Loadable Software (LSW) part numbers are not already

Applicable To: B787-A-27-00-0020-00A-934A-D

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loaded in LS1185146 (CIS MS FSM MSD-1) or LS1765187 (CIS MS FSM MSD-2), if the MSD-2

is installed on the airplane. 

2. Industry Support Information

Boeing warranty remedies are available for 787 airplanes in warranty as of October 12, 2013. For task hour

reimbursement for airplanes in warranty as of that date, send a warranty claim to Boeing Fleet Support

Contracts - Warranty. The parts for airplanes in warranty as of that date will be supplied at no charge. Send

a purchase order for the parts to Boeing Material Management. Please refer to this service bulletin number

and reference the airplane variable numbers in your purchase order. The warranty remedies will expire eight

years from the original release date of this service bulletin.

3. Parts Necessary for Each Airplane

A. Kits/Parts:

None.

B. Parts and Materials Supplied by the Operator:

Table 1 Loadable Software Attributes

Software Part Notes

Nomenclature

Software Loca- System Name

tion Identification (SLID)

Data Load DestinationPart Number

*[1] *[2] *[3] *[4] *[5]

*[6]

HNP5C-AL01- FCM-R LS1071950 FCM OPS 27 FCM OPS

5012

*[1] *[2] *[3] *[4] *[5]

*[6]

CIS MS FSM LS1185146 FCM OPS 27 FCM OPS

MSD-1

HNP5C-AL01-

5012

*[1] *[2] *[3] *[4] *[5]

*[6]

HNP5C-AL01- FCM-C LS1521993 FCM OPS 27 FCM OPS

5012

*[1] *[2] *[3] *[4] *[5]

*[6]

HNP5C-AL01- FCM-L LS1731825 FCM OPS 27 FCM OPS

5012

*[1] *[2] *[3] *[4] *[5]

*[6] *[7]

CIS MS FSM LS1765187 FCM OPS 27 FCM OPS

MSD-2

HNP5C-AL01-

5012

*[1] This software part number is used in production.

*[2] Do not install previous versions of this software after installation of the new software part number.

*[3] The existing software part number is HNP5F-AL01-5011.

*[4] Boeing provided loadable software.

*[5] Use part number format HNP5CAL01-5012 when ordering from Boeing Spares.

*[6] Inital load of 27 FCM OPS HNP5C-AL01-5012 requires reload of 27 FCM LDI DB HNP5F-AD09-5011 and 27 FCM ADRF DB HNP22-

AD0E-5001, which are both available in LS1185146 (CIS MS FSM MSD-1) or LS1765187 (CIS MS FSM MSD-2), if the MSD-2 is installed

on the airplane. Refer to Loadable Software (LSW) part numbers in Table 2 - Loadable Software Attributes.

*[7] If the MSD-2 is installed on the airplane.

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Table 2 Loadable Software Attributes

Software Part Notes

Nomenclature

Software Loca- System Name

tion Identification (SLID)

Data Load DestinationPart Number

FCM LDI 27 FCM LDI DB *[1] *[2] *[3] *[4] *[5]

DATABASE

HNP5F-AD09- FCM-R LS1071950

5011

27 FCM ADRF *[1] *[2] *[4] *[5] *[6]

DB

FCM ADRF

DATABASE

HNP22-AD0E- FCM-R LS1071950

5001

FCM LDI 27 FCM LDI DB *[1] *[2] *[3] *[4] *[7]

DATABASE

CIS MS FSM LS1185146

MSD-1

HNP5F-AD09-

5011

27 FCM ADRF *[1] *[2] *[4] *[6] *[7]

DB

FCM ADRF

DATABASE

CIS MS FSM LS1185146

MSD-1

HNP22-AD0E5001

FCM LDI 27 FCM LDI DB *[1] *[2] *[3] *[4] *[5]

DATABASE

HNP5F-AD09- FCM-C LS1521993

5011

27 FCM ADRF *[1] *[2] *[4] *[5] *[6]

DB

FCM ADRF

DATABASE

HNP22-AD0E- FCM-C LS1521993

5001

FCM LDI 27 FCM LDI DB *[1] *[2] *[3] *[4] *[5]

DATABASE

HNP5F-AD09- FCM-L LS1731825

5011

27 FCM ADRF *[1] *[2] *[4] *[5] *[6]

DB

FCM ADRF

DATABASE

HNP22-AD0E- FCM-L LS1731825

5001

*[1] *[2] *[3] *[4] *[7]

*[8]

FCM LDI 27 FCM LDI DB

DATABASE

CIS MS FSM LS1765187

MSD-2

HNP5F-AD09-

5011

*[1] *[2] *[4] *[6] *[7]

*[8]

27 FCM ADRF

DB

FCM ADRF

DATABASE

CIS MS FSM LS1765187

MSD-2

HNP22-AD0E5001

*[1] This software part number is used in production.

*[2] Boeing provided loadable software.

*[3] Use part number format HNP5FAD09-5011 when ordering from Boeing Spares.

*[4] Inital load of 27 FCM OPS HNP5C-AL01-5012 in Loadable Software (LSW) part numbers in Table 1 - Loadable Software Attributes

requires the reload of 27 FCM LDI DB HNP5F-AD09-5011 and 27 FCM ADRF DB HNP22-AD0E-5001, which are both available in

LS1185146 (CIS MS FSM MSD-1) or LS1765187 (CIS MS FSM MSD-2), if the MSD-2 is installed on the airplane.

*[5] Software is required to be reloaded on the initial load of 27 FCM OPS HNP5C-AL01-5012. Refer to Loadable Software (LSW) part

numbers in Table 1 - Loadable Software Attributes. Software is available in LS1185146 (CIS MS FSM MSD-1) or LS1765187 (CIS

MS FSM MSD-2), if the MSD-2 is installed on the airplane.

*[6] Use part number format HNP22AD0E5001 when ordering from Boeing Spares.

*[7] Software is required to be reloaded on the initial load of 27 FCM OPS HNP5C-AL01-5012. Refer to Loadable Software (LSW) part

numbers in Table 1 - Loadable Software Attributes.

*[8] If the MSD-2 is installed on the airplane.

C. Parts Modified and Reidentified:

None.

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D. Parts Removed and Not Replaced:

None.

4. Parts Necessary to Change Spares

None.

5. Special Tooling - Price and Availability

None.

6. Special Tooling Necessary to do this Service Bulletin

No special tools or equipment are necessary to do the change in this service bulletin. But, maintenance and

overhaul tools in the manuals given in data module Data Module SB B787-A-27-00-0020-00A-932A-D,

Paragraph 10., References, can be necessary. Examine operator tool supply to make sure all necessary

tools are available.

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Alert Service Bulletin B787-81205-SB270020-00

ACCOMPLISHMENT INSTRUCTIONS

THIS ALERT SERVICE BULLETIN IS SENT TO THE OPERATORS OF RECORD OF THE

AIRPLANES SHOWN IN DATA MODULE SB B787-A-27-00-0020-00A-932A-D, PARAGRAPH 1.,

Alert:

EFFECTIVITY. IF AN AIRPLANE HAS BEEN LEASED OR SOLD, SEND THIS SERVICE BULLETIN

TO THE NEW OPERATOR. IF APPLICABLE SPARES HAVE BEEN SOLD, SEND THIS SERVICE

BULLETIN TO THE NEW OWNER.

References

Reference Title

SB B787-A-27-00-0020-00A-932A-D Issue 001, References

Paragraph 10.

SB B787-A-27-00-0020-00A-932A-D Issue 001, Concurrent Requirements

Paragraph 2.

787 AMM 45-13-00 ONBOARD DATA LOAD FUNCTION

ONBOARD BOEING ELECTRONIC DISTRIBUTION

SYSTEM

787 AMM 46-13-00

787 AMM 24-22-00 AC GENERATION AND BUS CONTROL

Procedure

Group 1-2:

1. GENERAL INFORMATION

CAUTION: KEEP THE WORK AREA, WIRES AND ELECTRICAL BUNDLES CLEAN OF METAL PARTICLES OR CONTAMINATION WHEN YOU USE TOOLS. UNWANTED MATERIAL, METAL

PARTICLES OR CONTAMINATION CAUGHT IN WIRE BUNDLES CAN CAUSE DAMAGE

TO THE BUNDLES. DAMAGED WIRE BUNDLES CAN CAUSE SPARKS OR OTHER

ELECTRICAL DAMAGE.

NOTE: 1. Manual titles are referred to by acronyms. Refer to data module Data Module SB B787-A-27-

00-0020-00A-932A-D, Paragraph 10., References, for definition of the acronyms.

2. Obey all of the warnings and cautions given in the specified manual sections.

3. Unless shown differently, these dimensions and tolerances are used:

– Linear dimensions are in inches

– Tolerance on linear dimensions, other than rivet and bolt edge margins, is plus or minus

0.03 inch

– Tolerance on rivet and bolt edge margin is plus or minus 0.05 inch

– Angular tolerance is plus or minus 2 degrees

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– Hole dimensions for standard solid rivets and fasteners are in SRM Chapter 51

– Torque Values:

– Values for structural fasteners are given in 787 Structural Repair Manual, Chapter 51.

– Values for airframe maintenance tasks are included in Chapter 20 of 787 Airplane

Maintenance Manual (AMM).

– Values for electrical maintenance tasks are included in Chapter 20 of Standard Wiring

Practices Manual (SWPM).

– Values for engine maintenance tasks are included in Chapter 70 of 787 Airplane Maintenance Manual (AMM).

– Non-standard torque values for maintenance tasks are included in the applicable installation step.

4. These work instructions refer to procedures included in other Boeing documents. When the

words "refer to" are used and the operator has an accepted alternative procedure, the accepted

alternative procedure can be used. When the words "in accordance with" are included in the

instruction, the procedure in the Boeing document must be used.

5. Refer to 787 AMM 45-13-00 for the Onboard Data Load Function (ODLF) and the software

check.

6. Refer to 787 AMM 46-13-00 to stage software on a Mass Storage Device (MSD).

7. The instructions in Step 2., Work Instructions and the Tasks can include operation of tools or

test equipment. Boeing Engineering Tool Drawings, the Illustrated Tool and Equipment Manual,

and the Special Tool and Ground Handling Drawing Index contain data on versions of the tools

or test equipment that you can use. It is permitted to use replaced tools. It is not permitted to

use superseded tools.

8. If it is necessary to remove more parts for access, you can remove those parts. If you can get

access without removing identified parts, it is not necessary to remove all of the identified parts.

Jacking and shoring limitations must be observed.

9. If shading is used, shaded areas in Figures are to separate the non-critical and non-authoritative

information from the critical and authoritative information.

10. Some steps in the Work Instructions are identified as Required for Compliance (RC). If this

service bulletin is mandated by an Airworthiness Directive (AD), then the steps identified as RC

must be done to comply with the AD. Alternative procedures for steps not identified with RC can

be used if the RC steps can still be done as specified, and the airplane can be put back to a

serviceable condition. An Alternative Method of Compliance (AMOC) is not necessary for deviations to steps that are not identified as RC.

2. WORK INSTRUCTIONS

Group 1:

A. Make sure that the service bulletin given in Data Module SB B787-A-27-00-0020-00A-932A-D, Paragraph

2., Concurrent Requirements has been accomplished.

Group 1-2:

B. Supply electrical power to the airplane. Refer to 787 AMM 24-22-00 as an accepted procedure.

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C. RC - Install each instance of the software listed in the Loadable Software Attributes table 1, 2 and 3 using

the Onboard Data Load Function (ODLF) and do a software configuration check. Refer to 787 AMM 45-

13-00, and 787 AMM 46-13-00 as an accepted procedure.

(1) Load 27 FCM OPS to CIS MS FSM MSD-1 and CIS MS FSM MSD-2. Refer to 787 AMM 46-13-00

as an accepted procedure.

Table 1 Loadable Software Attributes

Software Part Notes

Nomenclature

Software Loca- System Name

tion Identification (SLID)

Data Load DestinationPart Number

CIS MS FSM LS1185146 FCM OPS 27 FCM OPS *[1] *[2] *[3] *[4] *[5]

MSD-1

HNP5C-AL01-

5012

*[1] *[2] *[3] *[4] *[5]

*[6]

CIS MS FSM LS1765187 FCM OPS 27 FCM OPS

MSD-2

HNP5C-AL01-

5012

*[1] This software part number is used in production.

*[2] Do not install previous versions of this software after installation of the new software part number.

*[3] The existing software part number is HNP5F-AL01-5011.

*[4] Boeing provided loadable software.

*[5] The procedure for staging software on a Mass Storage Device (MSD) is provided for reference only. The operators can stage the

software from their Loadable Software Airplane Part Library server directly to the MSD(s). Boeing recommends that operators maintain

the latest software in the MSD(s) so that it is available if the software should become necessary, such as due to an unplanned component change.

*[6] If the MSD-2 is installed on the airplane.

(2) Load 27 FCM OPS, 27 FCM LDI DB, and 27 FCM ADRF DB concurrently to the left FCM on the

airplane using the ODLF. Refer to 787 AMM 45-13-00 as an accepted procedure.

NOTE: One FCM needs to stay out of loader mode in order to provide the interlocks necessary for

the On Board Data Loading system to stay in loading mode. 

Table 2 Loadable Software Attributes

Software Part Notes

Nomenclature

Software Loca- System Name

tion Identification (SLID)

Data Load DestinationPart Number

HNP5C-AL01- FCM-L LS1731825 FCM OPS 27 FCM OPS *[1] *[2] *[3] *[4] *[5]

5012

FCM LDI 27 FCM LDI DB *[6]

DATABASE

HNP5F-AD09- FCM-L LS1731825

5011

27 FCM ADRF *[6]

DB

FCM ADRF

DATABASE

HNP22-AD0E- FCM-L LS1731825

5001

*[1] This software part number is used in production.

*[2] Do not install previous versions of this software after installation of the new software part number.

*[3] The existing software part number is HNP5F-AL01-5011.

*[4] Boeing provided loadable software.

*[5] Inital load of 27 FCM OPS HNP5C-AL01-5012 requires reload of 27 FCM LDI DB HNP5F-AD09-5011 and 27 FCM ADRF DB HNP22-

AD0E-5001, which are both available in LS1185146 (CIS MS FSM MSD-1) or LS1765187 (CIS MS FSM MSD-2), if the MSD-2 is installed

on the airplane.

*[6] Software is required to be reloaded on the initial load of 27 FCM OPS HNP5C-AL01-5012.

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(3) Once the data load on the left FCM completes, load 27 FCM OPS, 27 FCM LDI DB, and 27 FCM

ADRF DB to the right and center FCMs on the airplane using the ODLF. Refer to 787 AMM 45-13-

00 as an accepted procedure.

Table 3 Loadable Software Attributes

Software Part Notes

Nomenclature

Software Loca- System Name

tion Identification (SLID)

Data Load DestinationPart Number

HNP5C-AL01- FCM-R LS1071950 FCM OPS 27 FCM OPS *[1] *[2] *[3] *[4] *[5]

5012

FCM LDI 27 FCM LDI DB *[6]

DATABASE

HNP5F-AD09- FCM-R LS1071950

5011

27 FCM ADRF *[6]

DB

FCM ADRF

DATABASE

HNP22-AD0E- FCM-R LS1071950

5001

HNP5C-AL01- FCM-C LS1521993 FCM OPS 27 FCM OPS *[1] *[2] *[3] *[4] *[5]

5012

FCM LDI 27 FCM LDI DB *[6]

DATABASE

HNP5F-AD09- FCM-C LS1521993

5011

27 FCM ADRF *[6]

DB

FCM ADRF

DATABASE

HNP22-AD0E- FCM-C LS1521993

5001

*[1] This software part number is used in production.

*[2] Do not install previous versions of this software after installation of the new software part number.

*[3] The existing software part number is HNP5F-AL01-5011.

*[4] Boeing provided loadable software.

*[5] Inital load of 27 FCM OPS HNP5C-AL01-5012 requires reload of 27 FCM LDI DB HNP5F-AD09-5011 and 27 FCM ADRF DB HNP22-

AD0E-5001, which are both available in LS1185146 (CIS MS FSM MSD-1) or LS1765187 (CIS MS FSM MSD-2), if the MSD-2 is installed

on the airplane.

*[6] Software is required to be reloaded on the initial load of 27 FCM OPS HNP5C-AL01-5012.

(4) Complete onboard data load of FCMs by performing a software check of the FCM and data load

history check. Do a software check. Refer to 787 AMM 45-13-00 as an accepted procedure.

D. Put the airplane back to a serviceable condition.

Applicable To: B787-A-27-00-0020-00A-933A-D

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