Basic Issue: Oct 04/2013 

# 700-1A11-52-023 Page 1 of 1 

# SERVICE BULLETIN SUMMARY

This Service Bulletin is available at: www.cic.bombardier.com 

### MODEL BD-700-1A11 (BD-700)

ATA 52-11

DOORS

REWORK – PASSENGER DOOR – REPLACEMENT OF PAX DOOR TENSATOR SPRINGS
The information below is provided for y our reference. For full details, please see corresponding paragraph contained within this bulletin. 

# RECOMMENDED

SPECIFIED TIME COMPLIANCE 

## COMPLIANCE TIME

Within 15 Months of this Service Bulletin release date (Basic Issue)

EFFECTIVITY: A/C Serial No. 9166, 9249 and 9279 to 9359

MANPOWER: 40 man-hours CONTINUED AIRWORTHINESS (CAW) FLEET CAMPAIGN YES NO

KITS and/or PARTS YES NO

TOOLING/GSE YES NO

PLANNING INFORMATION YES NO

DEDICATED SCHEDULE YES NO
PREREQUISITE SERVICE BULLETINS: N/A.
To place an order for parts or kits, please call Bombardier Aerospace Parts Services at:
514-855-2999 or 1-866-538-1247Refer to applicable governmental agency regulations and requirements and make sure that the work described in this Service Bulletin is performed in compliance with manufac turer’s recommendations and/or acceptable industry standards. This document is proprietary to Bombardi er Inc. and/or its affiliates and may not be reproduced or copied in any form or by any means without the prior written consent of Bombardier Inc. and/or its affiliates. © 2013 Bombardier Inc. All rights reserved Learjet, Challenger, Global, are registered trademarks of Bombardier Inc. or its subsidiaries.

Basic Issue: Oct 04/2013 

# 700-1A11-52-023 Page 1 of 8 

# SERVICE BULLETIN

This Service Bulletin is available at: www.cic.bombardier.com 

### MODEL BD-700-1A11 (BD-700)

ATA 52-11

DOORS

REWORK – PASSENGER DOOR – REPLACEMENT OF PAX DOOR TENSATOR SPRINGS



### 1. PLANNING INFORMATION
A. Effectivity BD-700-1A11 aircraft, Serial No. 9166
, 9249 and 9279 to 9359

. NOTE : The instructions given in this Service Bulletin are only applicable to the systems and parts installed at the time of delivery of the aircraft or as changed by Bombardier Aerospace Service Bulletin(s). Before you do this bulletin, examine all STC, STA or equivalent action changes to make sure that this bulletin can be completed.
B. Reason Operators have reported pr emature failure of the passenger door tensator springs. After investigation, it was det ermined that the spring manufacturer did not adequately heat treat the steel. As a result of this, micro-fracturing and micro-pore formation was noticed on the tensator springs. This can cause failure under cyclic loading prior to the TLMC life limit. There are four tensator springs used to assist and counter balance the weight of the passenger door. These work together with the passenger door actuator to close and control the rate of descent of the door when opening. This Service Bulletin replaces all four t ensator springs thus preventing unexpected downtime and maintenance costs.MODEL BD-700-1A11 (BD-700)

Basic Issue: Oct 04/2013 

# 700-1A11-52-023 Page 2 of 8 C. Description This Service Bulletin gives instructions to:

–Open the passenger door,

–Get access and remove the tensator springs from the passenger door,

–Install a new set of tensator springs, and

–Do the operational tests of the passenger door. D. Compliance Recommended in less than 15 months from this Service Bulletin release date (Basic Issue). E. Approval The technical content of this Service Bulletin has been approved under the authority of Transport Canada Civil Aviation (TCCA) Design Approval Organization (DAO) No. DAO #93-Q-02. NOTES : 1. The technical content of this Service Bulletin is accepted by the FAA under the Canada/USA bilateral Aviation Safety Agreement. 2. The technical content of this Service Bulletin is accepted by EASA in accordance with established procedures. F. Manpower NOTES : 1. The man-hours given are estimates to help you schedule the tasks given in this bulletin. The estimate s are for direct labor performed by an experienced crew and do not include the time for familiarization, planning, aircraft preparation in hangar such as towing and positioning of scaffolds, removal of interior furnishings, repainting, supervision and inspection. For more information related to t he manpower estimates, refer to SB 700-1A11-00-002. 2. This Service Bulletin may require consumable materials that have specific curing times (refer to Par agraph 3). The accumulated curing time is not included in the labor estimates and should be considered for planning purposes before you schedule this Service Bulletin. 3. Labor hours are based on the fact that the modification will be done at the next scheduled maintenance task or next “C” check. Therefore no man-hours are allotted to prepare the aircraft for maintenance or to prepare for this Service Bulletin. 40 man-hours are necessary to do this rework.MODEL BD-700-1A11 (BD-700)

Basic Issue: Oct 04/2013 

# 700-1A11-52-023 Page 3 of 8 The labor required to do this Service Bulletin is at no cost if: (i) the work is done at Bombardier Business Aviation Services (BBAS) or Authorized Service Facilities (ASF), and (ii) this Service Bulletin is schedul ed in less than 15 months from its release date (Basic Issue). G. Material - Cost and Availability No kits are necessary to do this rework. The parts in Paragraph 3.B. are necessary to do this rework. These parts are available at no cost if: (i) ordered during new aircraft warranty period, and (ii) a no-charge purchase order is sent to Bombardier Aerospace in less than 15 months from this Service Bulletin release date (Basic Issue). For those aircraft in new aircraft warr anty at the time of Service Bulletin distribution, Smart Parts Plus does not pay for the parts(s) at any time. For those aircraft out of new aircraft wa rranty at the time of Service Bulletin distribution, Smart Parts Plus pays for t he parts(s) for up to 15 months from the Service Bulletin distribution date (Basic Issue). H. Tooling The equipment and tools listed below are necessary to do this rework:

GSE REFERENCE NO. PART NO. DESCRIPTION 20X-10-01 - Tag, Circuit Breaker 52X-11-01 - Support – Drop Down Door
52X-11-02 - Rigging – pin, Tensator spring
52X-11-03 - Door Lifting Sling
52X-11-07 - Strap, Pre – Load Torsion
52X-11-09 - Passenger Door Restraint Tool 52X-11-10 - Passenger Door Lowering Tool 52X-11-11 - Lanyard, Passenger – Door Manual Commercially Available - Cable Tension MeterMODEL BD-700-1A11 (BD-700)

Basic Issue: Oct 04/2013 

# 700-1A11-52-023 Page 4 of 8 GSE REFERENCE NO. PART NO. DESCRIPTION Commercially Available - Torque Wrench 160 to 190 lbf in (18.08 to 21.47 Nm) Commercially Available - Torque Wrench 0 to 30 lbf in (0 to 3.39 Nm)
NOTES : 1. Refer to the Global 5000 BD-700-1A11 Illustrated Tool and Equipment Manual (ITEM) to make sure that you use the correct equipment configuration. 2. Refer to the Liability Statement in the ITEM for the G5000 for acceptable GSE equivalents. I. Weight and Balance No change.
J. Electrical Load Data No change.
K. References

–Bombardier Aerospace, Restriction and/or Special Instruction (RSI), C-01585, Rev. NC.

–Global 5000 BD-700-1A11 Aircraft Maintenance Manual (AMM), Chapters 6, 24, 52 and 53.

–Global Express or Global 5000 BD-700 I llustrated Tool and Equipment Manual (ITEM), Chapter 20 and 52.
L. Other Publications Affected None. M. Equivalent Service Bulletin

–For the Global Express and Global Express XRS BD-700-1A10 aircraft, use SB 700-52-046.MODEL BD-700-1A11 (BD-700)

Basic Issue: Oct 04/2013 

# 700-1A11-52-023 Page 5 of 8 

### 2. ACCOMPLISHMENT INSTRUCTIONS
NOTES : 1. All TASKs given in the procedures that follow are from the Global 5000 BD-700-1A11, Aircraft Maintenance Manual (AMM) unless otherwise specified. 2. All references made to zones, access panels and/or doors, are from the Global 5000 BD-700-1A11, Aircraft Maintenance Manual (AMM), Chapter 6. A. Aircraft Setup (1) Obey all electrical/electronic safety precautions. Refer to TASK 24-00-00-910-801. (2) Remove the flight compartment floor-panel 221 DLF to get access to the circuit breakers on the DC power center (DCPC). Refer to TASK 24-00-00-910-801. (3) Open and tag the circuit breakers that follow:

LOCATION CB NO. NAME ZONE
DCPC B6 PAX DOOR MOTOR 130 (4) Open the passenger door. Refer to TASK 52-11-00-010-801. B. Replacement of the Tensator Springs (1) Remove the tensator springs. Refer to TASK 52-11-41-000-801. (2) Install the new tensator spri ngs. Refer to TASK 52-11-41-400-801. (3) Remove the tag and close the circuit breaker that follows:

LOCATION CB NO. NAME ZONE
DCPC B6 PAX DOOR MOTOR 130 C. Testing Do the operational test of the passenger door. Refer to TASK 52-11-00-710-801.
D. Close-out (1) Remove all tools, equipment and unwanted materials from the aircraft. (2) Install the flight compartment floor-panel 221 DLF. Refer to TASK 53-11-01-400-801. (3) Close the passenger door. Refer to TASK 52-11-00-410-801.MODEL BD-700-1A11 (BD-700)

Basic Issue: Oct 04/2013 

# 700-1A11-52-023 Page 6 of 8 E. Recording When this Service Bulletin is completed, make an entry in the aircraft log and send the attached Incorporation Notice to Bombardier Business Aircraft Customer Services (BBACS). In an effort to improve the quality of our technical communications, we are requesting your feedback. Please take a moment to fill out our easy on-line Service Bulletin survey: http://csefeedback.aero.bombardier.com


### 3. MATERIAL INFORMATION

A. Kit No kits required.
B. Parts The parts that follow are necessary to do this Service Bulletin and are available from Bombardier Aerospace Parts Services, Montreal:

NEW PART NO. QTY ITEM USED PART NO. INSTRUCTIONS - DISPOSITION
GS321-0580-1 4 Tensator Spring GS321-0580-1 Discard MS24665-155 41 Cotter pin Split MS24665-155 Discard MS24665-374 3 Cotter pin Split MS24665-374 Discard
MS24665-377 3 MS24665-377 MS24665-377 Discard

NOTE : The part numbers for the items listed above are subject to change without revision to this Service Bulletin. In case of discrepancy between this list and any other list, the Illustrated Part s Catalog prevails and shall be used to determine the latest part number.MODEL BD-700-1A11 (BD-700)

Basic Issue: Oct 04/2013 

# 700-1A11-52-023 Page 7 of 8 C. Material The materials that follow are necessary to do this Service Bulletin. These can be purchased from a local supplier. Bombardier Aerospace does not pay for these consumables.

DESCRIPTION PART No./NAME SPECIFICATION QUANTITY SUPPLIER (See Note)
Grease Aeroshell Grease 7 MIL-PRF-23827 Type II As Necessary Code: A

Grease Silicone Low Temperature Molycote No.33 - As Necessary Code: B

Solvent Diestone DLS
or Diestone HFP
or HFE-71DA - As Necessary Code: C

Brush, Paint,

Natural or Synthetic

Bristle. - - As Necessary Code: D

Cloth, Cleaner, Low Lint - - As Necessary Code: D

Lockwire - MS20995-C32 As Necessary Code: D

Solvent, Degreaser - MIL-PRF-680 As Necessary Code: D

Tape, Masking - - As Necessary Code: D

NOTES : 1. Refer to the table that follows for each supplier’s address listed by codes. 2. The Curing Time (CT), if applicable, for each consumable material is indicated with the description of each product. 3. At time of release of this Service Bulletin, the information on the supplier was valid and accurate. In the event that this information has changed, the operator is encouraged to use the World Wide Web to find a local supplier.MODEL BD-700-1A11 (BD-700)

Basic Issue: Oct 04/2013 

# 700-1A11-52-023 Page 8 of 8 SUPPLIERS ADDRESSES BY CODES

Code: A Shell Canada Limited 4004 th Avenue S.W Calgary Alberta Canada T2P 0J4 Tel.: 1-800-661-1600 Code: B Dow Corning Corporation Corporate Center, PO box 994 Midland, MI, 48686-0994 USA Tel.: 1-989-496-4400 Code: C MagChem Inc 1271 Ampere Boucherville, Que. Canada, J4B 5Z5 Tel.: (450) 655-1344
or 3M Product Information Center 3M Center, Building 0304-01-01 St. Paul, MN 55144-1000 U.S.A. Tel.: 1-888-364-3577 Fax: 1-800-713-6329 Code: D Commercially Available

D. Publications No publications required.

### SERVICE BULLETIN EVALUATION FORM (Your ideas will help us provide better bulletins)

SERVICE BULLETIN: 700-1A11-52-023 ISSUE: Basic DATED: Oct 04/2013

TITLE: Rework – Passenger Door – Replacement of Pax Door Tensator Springs

In an effort to improve the quality of our technical communications, we are replacing the standard Service Bulletin Evaluation Form with an on-line Service Bulletin Survey and we are requesting your feedback. Pl ease take a moment to fill out our easy on-line Service Bulletin survey:



### http://csefeedback.aero.bombardier.com

## SERVICE BULLETIN INCORPORATION SHEET – “700-1A11-52-023”BOMBARDIERSUBMISSION Upon completion of the Service Bulletin, please fill-in, fax to (514) 855-8798 or e-mail to Fracas at fracas.montreal@aero.bombardier.com
If your aircraft is registered on CAMP and you are reporting to them, please do not send the incorporation sheet to Bombardier. If your aircraft is on another tracking system, please contact Bombardier to make arrangements for automated data submission.

COMPLIED WITH Service Bulletin Number Rev. * Parts Completed YES NO N/A Remarks/Reason

700-1A11-52-023 Basic -

- - -

- - -

Actual hours to accomplish Service Bulletin:

1. Where the Service Bulletin is divided into a number of parts (e.g., PARTS A, B, C, D, etc.) which can be carried out separately, indicate only those parts completed at this time. 2. For repetitive checks (usually PART A) only the initial check should be reported unless otherwise stated in the Service Bulletin. * NOTES :

3. When more than one part is carried out at the same time, each part should be reported.

Aircraft Serial No. Aircraft Reg. No. Airframe Hours: Airframe Landings S.B. Incorporation date Service Order No. (dd/mm/yy) Facility Incorporating S.B.
Name Signature Date (dd/mm/yy) Signature not required if sent by E-Mail-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --



### Bombardier Business Aircraft Customer Services (BBACS) P.O. Box 6087, Station Centre-ville Montreal, Québec, Canada H3C 3G9

Attention : Customer Support Department, Maintenance Engineering

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