IN THE COMMONWEALTH COURT OF PENNSYLVANIA

Clint B. Kephart

, :

Petitioner :

:

v. :

: Unemployment Compensation : Board of Review, : No. 11 76 C. D. 202 2

Respondent : Submitt ed: Oc t ob er 1 0 , 2023

BEFORE: HONORABLE RENÉE COHN JUBELIRER, President Judge

HONORABLE PATRICIA A. McCULLOUGH, Judge HONORABLE CHRISTINE FIZZANO CANNON, Judge

OPINION NOT REPORTED

MEMORANDUM OPINION BY JUDGE FIZZANO CANNON FILED: December 15, 2023

Clint B. Kephart ( Claimant ), pro se , petitions for review of the July 29,

2022 order of the Unemployment Compensation Board of Review (Board) affirming

the unemployment compensation appeals referee ’s (referee) denial of
unemployment compensation benefits (benefits) under Section 402(b) of the
Unemployment Compensation Law (Law), 1 43 P.S. § 802(b) ). 2 Upon review, we

affirm.

1 Act of December 5, 1936, Second Ex. Sess., P.L. (1937) 2897, as amended , 43 P.S. § 8 02 ( b )

.

2 Pursuant to Section 402(b) of the Law, “[a]n employe shall be ineligible for compensation for any week . . . [i]n which his unemployment is due to voluntarily leaving work without cause of a necessitous and compelling nature . . . .” 43 P.S. § 802(b).2 I. Background
In August 2001, Claimant began working fo r Fahrney Bus Company
(Employer) , which provide s bus service to a school district

. Certified Record (C.R.)

at 1 3 1. On August 22, 2021, Claimant resigned as bus manager, but agreed to remain in Employer’s employ as a bus driver. Id. At the time, federal and state agencies

and the local school district mandated the use of masks by school bus drivers and

students

. C.R. at 131. Claimant wore a “face covering” 3 while working for
Employer during the 2020

- 2021 school year but refused to do so the following
school year. Id. at 132. Claimant provided Employer a doctor’s note stating that he was “intolerant to wearing a surgical mask due to [a] medical issue” and requesting permission to wear a “modified face covering

, ” such as “masking mouth with face

shield .” Id. at 11 3

. Employer acquiesced to Claimant’s request. 4 Id. at 131.
However, Claimant thereafter refused to adhere to this accommodation

, asserting it
was incompatible with the sunglasses necessitated by a prior eye injury. Id. at 1 3 2. 5

On September 2, 2021, the school district related to Employer that Claimant was not
wearing a mask , and Employer informed Claimant the same day that he would not

3 Claimant testified that he wore a face mask during the 2020

- 2021 school year. C.R. at 109

.

4 The doctor’s note provided by Claimant to Employer stated that the “ [p] atient is intolerant

to wearing a surgical mask due to [a] medical issue. Please allow [him] to wear a modified face covering (ex: masking mouth with face shield).” C.R. at 113.

5 Employer stated i n the Basic Claim Information form that Claimant “indicated that [he] was not going to wear a mask, period!” C.R. at 9.3

be permitted to drive a school bus without also wearing a “ face covering. ” 6 C.R. at

104 & 1 3 1

. September 2, 2021 was Claimant ’s last day of work for Employer

. 7 Id.

The Pennsylvania Department of Labor & Industry, Office of
Unemployment Compensation Benefits (Department), denied Claimant benefits on

the basis that he “ left [his] employment because of personal or other reasons ,”
concluding that Claimant’s “separation from employment was not warranted” and

that Claimant “did not exhaust all alternatives prior to quitting [his] job.” C.R. at 61
(citing Section 402(b) of the Law

, 43 P.S. § 802(b) ). Claimant appealed the denial, asserting that he “wrongfully lost [his] job.” Id. at 72.

In May 2022, the referee conducted a telephonic hearing in which both
Claimant and Employer participated. See C.R. at 94 & 1 3 1. The following day, the

referee affirmed the Department’s denial of benefits under Section 402(b) of the
Law, 43 P.S. § 802(b)

. See C.R. at 131

- 3 4

. Highlighting Employer’s instruction

that Claimant w ould not be p ermitted to drive without wearing a face covering

, the

referee determined that Claimant “chose” to disregard Employer’s requirement and
that continuing work would have been available in the event of Claimant’s
compliance

. Id. at 132. The referee further noted that Claimant obeyed the mask
mandate during the 2020

- 2021 school year. Id. Moreover, the referee pointed out

that the doctor’s note submitted by Claimant to Employer stated that Claimant was
able to wear a face shield. Id. The referee also underscored the fact that “[C]laimant
did not attempt an alternative face covering such as a face shield prior to leaving his

6 Claimant acknowledged in his benefits questionnaire that he “[w]as told that [he was] not allowed to operate [a] school bus without a mask.” C.R. at 22.

7 T he record does not indicate whether Claimant did not return or tried to return without a mask and was sent home . In either case, our analysis and conclusion are the same.4

employment.” 8 Accordingly, t he referee concluded that Claimant voluntarily quit
absent necessitous and compelling cause. 9 Id.

8 The Basic Claim Information Form contains the following statement from Employer:

[T]he school district we contract with along with the [Pennsylvania] Department of Health require face coverings while driving a school bus. For [i]ndividuals who provide a doctor’s note, reasonable accommodations would be made. Suggested accommodations from wearing a face covering while students a re present are as follows: All drivers are expected to wear the face covering properly . . . while students are loading and unloading (walking by the driver). While driving the employee could lower the face covering below the nose. If necessary, the nex t level of accommodation would be below the mouth with the expectations that while students are loading and unloading they pull the face covering back up. A face shield was also suggested as a possible accommodation. This individual provided a doctor’s n ote dated 9/3/2020 which . . . suggested a modified face covering (mask over mouth with a face shield).

C.R. at 8

- 9. Employer subsequently testified that “ there [was] no accommodation available for someone who flat out refuse [d] to wear the mask. ” Id. at 104.

Claimant testified that “most of the time” he wore a mask during the 2020

- 2021 school
year it covered only his chin

, and that although he attempted to pull the mask up whenever children walked by, “it created such mental anguish[ that he ] felt . . . unsafe driving .” C.R. at 109. Claimant further testified that he was “diagnosed with [post

- traumatic stress disorder] , and it caused extreme emotional stress for [him] to wear [a] mask.” C.R. at 106. Thus, Claimant maintained that he was “unable to wear a mask.” Id. at 107. We note, however, that the doctor’s note provided by Claimant to Employer requested masking his mouth while wearing a face shield. Id. at 113.

9 The referee further stated that “[ e ] ven if [she] considered . . . Section 402(e) of the Law

, the outcome would not change and [] [C]laimant would be ineligible under [that provision] as well

. ” C.R. at 132 (citing 43 P.S. § 802 (e) (providing that [ a ] n employe shall be ineligible for compensation for any week . . . [i]n which his unemployment is due to his discharge . . . from work for willful misconduct connected with his work”).5 Claimant appealed to the Board , which affirmed by order dated July 29,

2022

. 10 See C.R. at 141

- 42 & 150

. The Board adopted and incorporated the referee’s
findings and conclusions, and further found that “[C]laimant voluntarily left his
employment because he disagreed with

. . . [E]mployer’s policy and refused to wear

a face shield at work.” Id. at 150. The Board also denied Claimant’s request for a
remand hearing to offer additional evidence, determining that “the parties had the
opportunity for a full and fair hearing ,” that “[t]he record [was] sufficiently complete

to enable the Board to reach its decision ” and that “[C]laimant ha[d] not advanced a
legally sufficient reason for t he granting of a remand hearing.” Id. at 150

- 51.

I I

. Issues

B efore this Court, 11 Claimant argues that the Board erred in affirming

the denial of benefits

. See Claimant’s Br. at 12

- 14. Claimant contends that the “evidence was not weighed evenly” and, further, that he is “[n]ot sure all evidence
was even looked at[.]” Id. at 12. Claimant asserts that his “initial application for

10 Claimant stated the following in his appeal form:

I wish to submit further evidence[] that even though there was a doctor’s note[] giving an ‘example’ of an accommodation, that does not necessarily mean that WAS the accommodation . As well as[] when I had the phone call with Richard Linder, [Employer’s President and C hief Executive Officer ,] he did not offer a conversation about any other options available, including accommodations that he offered other drivers in his employ.

C.R. at 24 & 141

- 42.

11 This Court’s review is limited to a determination of whether substantial evidence supported necessary findings of fact, whether errors of law were committed

, or whether constitutional rights were violated. Johns v. Unemployment Comp. Bd. of Rev

. , 87 A.3d 1006, 1009 n.2 (Pa. Cmwlth. 2014).6

benefits

. . . wasn’t reviewed upon appeal, which specified more reasons than just a mask” for “stepp[ing] down.” Id. Claimant also maintains that he complained in
his application for benefits that Employer was short staffed, which created “immense pressure and duress.” Id. Further, Claimant contends that “[o]nce [his] wife’s job was at issue,” it made him “just want to give up.” Id.

Moreover, Claimant contends that “[E]mployer came before Labor [ &]
Industry [ and] created false documents, along with false testimony.” Claimant’s Br.

at 12 (citing Trans crip t of Testimony, 5/16/22 at 7

- 17). Claimant also contends that his request for the opportunity to provide “rebuttal testimony from [fir st

- hand ] witnesses” at a remand hearing was denied. 12 Id. Thus, Claimant maintains that the

Board erred by “not reviewing the [t]ranscript and allowing a [r]emand [h]earing, so
a proper order/decision could be reached.” Id. Further, Claimant alleges that a conversation with Employer regarding “suggested options for masks . . . never took place.” Id

. C laimant also contends that “i f [he] had been offered a ‘ reasonable

accommodation ’ per Title 7, Section 12, 13 that would have addressed [his] eye injury
and breathing issues, [he] would have absolutely been willing to try a chin shield. ” 14

12 Claimant allege s in the “Summary Argument” portion of this brief that he “requested a remand hearing . . . to present witnesses that know the truth,” as “these options were not [available].” Claimant’s Br. at 11. Claimant further assert s that “[w]hen he became aware of possible testimony those witnesses were intimidated and they became fearful for their jobs, because they saw [him] and [his] wife lose [their] jobs.” Claimant’s Br. at 11.

13 Claimant presumably cites Title VII of the United States Code, but it is unclear what specific provision he means to cite.

14 In the portion of his appellate brief titled “Summary Argument (Pa[.]R.A.P. 2118),” Claimant allege s he informed Employer that he could not wear a mask or full face shield “ due to glare on injured eye .” Claimant’s Br. at 9. Claimant maintain s that “[i]f [Employer] was truly offering all these options, the chin shield (forbidden) would have saved [his] job, as [he] could wear sunglasses and have the ability to breathe.” Claimant’s Br. at 11. Claimant fail s to specify7

Claimant’s Br. at 13. Claimant insists that “[he] was never offered these ‘ reasonable

accommodations ,’” and that “[i] t is incumbent on [] [E] mployer to have these

discussions with well [

- ] qualified employees. ” Id.

Accordingly, Claimant requests that the Court “overturn[]” this case

due to “ duress and falsification of evidence and testimony by [ E ] mployer. ” Id. at

14. Alternatively, Claimant asks this Court to remand the matter for a hearing to permit “an impartial [j]udge [to] allow witnesses and decide this case fairly based upon the preponderance of the evidence.” 15 Id.

The Board counters that Claimant voluntarily quit to avoid compliance with Employer’s face

- covering requirement. See Board’s Br. at 11

- 12 (citing

Gree n ray Indus. v. Unemployment Comp. Bd. of Rev

. , 135 A.3d 1140 (Pa. Cmwlth.
2016)). The Board maintains that Claimant’s purported inability to wear a face
covering did not constitute necessitous and compelling cause to separate from
Employer , highlighting Employer’s approval of Claimant’s doctor’s note requesting

use of a face shield as an alternative to the m ask requirement

. See id. at 12

- 15

. Further, the Board asserts that it did not err in denying Claimant’s request for a
remand hearing, as the parties had the oppor tunity for a full and fair hearing. Id. at

17

- 1 9

.

the differen ce between a chin shield and a face shield ; presumably, a chin shield is shorter than a face shield

.

15 Confusingly, Claimant requested that “a [r]emand [h]earing with witnesses be scheduled before this Commonwealth Court .” Claimant’s Br. at 14 (emphasis added).8 I II

. Discussion
We agree that the Board did not err in affirming the denial of benefits

on the basis that Claimant lacked necessitous and compelling cause to quit

. 16 T h e Board adopted the referee’s findings that Employer informed Claimant he would be
unable to drive a bus without wearing a face covering and that Claimant refused to
comply. C.R. at 131

- 32. T he Board further found that “[C]laimant voluntarily left his employment because he disagreed with [] [E]mployer’s policy and refused to

wear a face shield at work.” Id. at 150

. 17 Claimant failed to challenge these factual

16 “A claimant who voluntarily terminates his employment has the burden of proving that a necessitous and compelling cause existed.” Solar Innovations, Inc. v. Unemployment Comp. Bd. of Rev

. , 38 A.3d 1051, 1056 (Pa. Cmwlth. 2012); see 43 P.S. § 802(b). An e mployee who claim s to have left his employ for a necessitous and compelling reason must prove:

(1) circumstances existed which produced real and substantial pressure to terminate employment; (2) such circumstances would compel a reasonable person to act in the same manner; (3) the claimant acted with ordinary common sense; and (4) the claimant made a reasonable effort to preserve [his] employment.

Brunswick Hotel & Conf

. Ctr

. , LLC v. Unemployment Comp. Bd. of Rev

. , 906 A.2d 657, 660 (Pa. Cmwlth. 2006). “Whether a claimant had cause of a necessitous and compelling nature to quit a job is a conclusion of law subject to review by this Court.” Warwick v. Unemployment Comp. Bd. of Rev

. , 700 A.2d 594, 596 (Pa. Cmwlth. 1997).

17 Richard Linder testified as follows:

[On September 2, 2021,] I received information from the school district, involving

. . . [ Claimant ]

. . . supposedly not wearing a mask while

. . . driving. At that point, I made the point to talk to [him]

, and that’s when [he] informed me that, no, [he was] not wearing a mask. And I went through the whole litany of what’s expected. That you have to do this, and there’s accommodations available to [him]

, and [he] still said [he] would not wear the mask. And at that point I just made the statement that, well, until you are prepared to wear the mask, you can’t drive. . . . [C l aimant] just didn’t want to wear one.9

findings; thus, “they are conclusive on appeal

. ” Gibson v. Unemployment Comp.
Bd. of Rev

. , 760 A.2d 492, 494 (Pa. Cmwlth. 2000) ; see also Claimant’s Br. at 12 (conceding that he “stepped down” from employment).

This Court has held that “[m] ere dissatisfaction with one ’ s working
conditions is not a necessitous and compelling reason for terminating one ’ s employment.” Spadaro v. Unemployment Comp. Bd. of Rev

. , 850 A.2d 855, 860
(Pa. Cmwlth. 2004) (citing McKeown v. Unemployment Comp

. Bd

. of Rev

. , 442 A.2d
1257 (Pa. Cmwlth. 1982)) ; see also Creason v. Unemployment Comp. Bd. of Rev

. , 554 A.2d 177, 179 (Pa. Cmwlth. 1989) (“It is well settled that a disagreement with
employer policy . . . do[es] not constitute necessitous and compelling reasons for
voluntarily terminating employment. ” ). Moreover, despite testifying that he discussed his medical exemption with Employer “many times,” 18 the referee found

that Claimant nevertheless fail ed to demonstrate that he exhausted all alternatives
prior to quitting. See C.R. 106; Porco v. Unemployment Comp. Bd. of Rev

. , 828
A.2d 426, 428 (Pa. Cmwlth. 2003) (explaining th at a claimant must establish that he first “exhausted all alternatives in order to preserve the employment relationship” in

order to demonstrate necessitous and compelling cause justifying a voluntary quit ).

Accordingly, w e agree with the Board that Claimant’s desire to avoid
compliance with Employer’s directive that employees wear a face covering while
driving a school bus did not constitute a necessitous and compelling reason to voluntarily quit

. Cf. Greenray Indus. , 135 A.3d at 1142

- 46 (holding that claimants’ refusal to sign a nondisclosure agreement following employer’s ultimatum that

C.R. at 104

.

18 As stated above, however, Claimant inconsistently asserted in his brief that a discussion regarding “options for masks . . . never took place[.]” Claimant’s Br. at 12.10

continued employment was contingent upon signing did not constitute necessitous and compelling cause to resign, where “[t] he [a]greement that [the c]laimant[s]
w[ere] required to sign was not a substantial unilateral change in the conditions of
[their] employment that would have placed real and substantial pressures on a
reasonable person in [ their ] circumstances to quit ,” noting that the [a]greement did
not change [the c] laimant[s ’ ] rate of pay, nor did it change [their] job
responsibilities ”); Shrum v. Unemployment Comp. Bd. of Rev

. , 690 A.2d 796, 798
(Pa. Cmwlth. 1997) (affirming the Board’s denial of benefits on the basis that
claimant lacked necessitous and compelling cause to quit, where claimant refused to comply with employer’s requirement to sign confidentiality agreement) ; Fayette
Cnty. v. Unemployment Comp. Bd. of Rev

. , 479 A.2d 1153, 1155 ( Pa. Cmwlth.
1984), aff’d sub nom. Snyder v. Unemployment Comp. Bd. of Rev

. , 502 A.2d 1232
( Pa. 1985) (holding that a claimant lacked necessitous and compelling cause to
voluntarily quit her employment, where she rejected her employer’s ultimatum to
refrain from seeking public office in order to maintain employment, reasoning that
“[h] er resignation was a deliberate rejection of the e mployment conditions that
proscribed her candidacy ”).

I V

. Conclusion

For the foregoing reasons, we affirm.

__________________________________ CHRISTINE FIZZANO CANNON, Judge

Judge McCullough concurs in the result only.IN THE COMMONWEALTH COURT OF PENNSYLVANIA

Clint B. Kephart, :

Petitioner :

:

v. :

: Unemployment Compensation : Board of Review, : No. 1176 C. D. 2022

Respondent :

O R D E R

AND NOW, this 15 th day of December, 20 2 3

, the July 29, 2022 order
of the Unemployment Compensation Board of Review is AFFIRMED.

__________________________________ CHRISTINE FIZZANO CANNON, Judge