Website: www.hottab.net



 


 


SERVICE
CONTRACT


HANDY
– HOTTAB


 


-
According to Civil law number 91/2015/QH13 passed on 24/11/2015 by the congress of The Socialist Republic of Vietnam;


-
According to Commercial Law number 36/2005/QH11 passed on 14/06/2005 by the congress of The Socialist Republic of Vietnam;


-
According to the need and capability of both parties;


 


Today,
April 22nd, 2021, at the city of Hanoi, we are: 


 


CÔNG
TY TNHH HOTTAB ASSET VIỆT NAM


	Address	:	Room
    1002, Floor 10 HITTC Building, Number 185 Giảng Võ, Cát Linh ward, Đống Đa District, Hà
    Nội City
	Tax
    Identification Number	:	0108838460
	Phone
    number	:	84
    97 694 08 99
	Represented
    by	:	MS.
    NGÔ THỊ CHÂM	Position:
    Director
	Bank
    account	:	1014595801
    Saigon - Ha Noi Commercial Joint Stock Bank (SHB) –
	 	 	Trung
    tâm kinh doanh branch






Hereby
referred to as “Hottab”            


And


CÔNG
TY TNHH THƯƠNG MẠI DREAM SPACE


	Address	:	Number
    100 Vườn Cam, Phú Đô Ward, Nam Từ Liêm District, Hà Nội City
	Tax
    Identification Number	:	0108285939
	Phone
    number	:	038
    658 5210
	Represented
    by	:	Mr.
    SEO JUN HO	Position:
    CEO
	Bank
    account	:	700
    011 387873
	 	 	SHINHANBANK
    VIETNAM



 



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Hereby
referred to as “Handy”            


WHEREAS:


•
Hottab need a delivery service to support its operation;


•
Handy meet the requirement to satisfy Hottab’s need with the delivery service develop, operate, and manage by
Handy;


•
Hottab and Handy are willing to exchange and sign contracts; not forced nor cheated


THEREFOR,
now, Hottab and Handy agree on signing the Service Contract: HANDY – HOTTAB with these following terms and conditions:


I.
Definition


1.
Service Contract: is the contract consist of terms and conditions which Handy and Hottab discussed and agreed to sign.
This is the basis on which Handy and its driver collaborate to deliver their transport service.


2.
Package: Is package(s) accepted and legally delivered by drivers contracted with Handy through the use of an application.
The package unit is 01 (one).


3.
Hottab Biz Application: Is an electronic application develop, operate, and manage by Hottab to connect Restaurant with
Consumer(s) who need to use food delivery service.


4.
Food delivery service: Is the service accepted and legally delivered through the Hottab Biz application carried out by
Driver(s), from any restaurant(s)’s location or location requested by restaurant(s) in the area of My Dinh and Trung
Hoa district, Hanoi to the destination requested by user(s) within the area of Hanoi Capital Region, Socialist Republic of
Vietnam.



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5.
Restaurants: Is Business(es) that operate in the Food and Beverage industry who agreed to sign Business Cooperation
Contract or Service Contract with Hottab, thus directly supple the delivery service.


6.
User: Is individual or organization(s) who need food delivery service, and use Hottab Biz application to order food. User(s)
is(are) to be receiver(s) of the delivery service or another individual who receives the deliver upon User’s unavailability.


II.
Service fee and Payment


1.
Service fee and Fee and Price table


a.
The service fee will follow the Price table attached to the Contract (Annex A) which will be provided by Handy;


b.
The Service fee is subjected to changes depending on different periods and the delivery industry. Hottab holds the right to
be informed and consulted prior to the change. (Price includes VAT).


2.
Payment


Contact
and cross-check point of the two parties:


Hottab:


Full
Name: Ms. NGÔ THỊ CHÂM


Position:
Director


Phone
number: +84 97 694 08 99


Email:
cham@hottab.net


 


Handy:


Full
Name: Mr. SEO JUN HO


Position:
CEO


Phone
number: 038 658 5210


Email:
junho@handycart.vn


In
case of change in personnel or information regarding creating and receiving receipts, the party who makes the change must inform
the other in the form of email/document within three (03) business days of the change.



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a.
Receipt and Conclusive table


(i.)
Handy will immediately provide Invoice after each delivery transaction by User to Hottab’s email address register
below.


Email
address for invoice receive: accountant@hottab.net


(ii.)Handy
agree to share 4% of their delivery fee from each transaction shown in the Reconciliation statement that occurred within the prior
month to Hottab’s bank account list on page one (01) of this contract


(iii.)On
the first (1st) and sixteenth (16th) of every month, Handy will send a detailed Statement listing every
delivery transaction which occurred within the prior two weeks to Hottab’s email address register below


Email
address for statement receive: accountant@hottab.net


(iv.)Information
for invoice:


CÔNG
TY TNHH HOTTAB ASSET VIỆT NAM


	Address:	Room 1002, Floor 10 HITTC Building, Number 185 Giảng Võ, Cát Linh ward, Đống
Đa District, Hà Nội City
	Tax Identification Number:	0108838460







(v).
Handy can assume that Hottab has successfully received the Invoice and Statement once said documents have been sent to the
address(es) registered in Part II.2.(a).(i) and (iii) and (iv) of this Contract. Hottab to inform Handy if they have not
received the Invoice and Statement within the agreed date noted in Part II.2.(a).(i) and (iii) and (iv) of this
Contract.


b.
Payment method.


Postpaid (b3)


Handy to follow the terms and conditions
of each payment method noted in Part II.2.(b).(b3) of the Contract as follow:


(i.)
Cross-checking and payment


–
Both parties to cross-check on the completion of the delivery service in terms of quantity, quality, service fee, and other
fees (if present) on a fortnightly basis.


–
The unit of cross-checking time is working day(s). If cross-checking date falls on a holiday, off-day, the following working
day will be the new cross-checking date.



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–
Different payment methods procedure:


•
If the payment method is Cash on delivery, Handy’s Drivers and Handy are obligated to be responsible and to handle the
cash with utmost care.


•
If the payment method is Others, which include but not limited to: International bank cards, Domestic bank cards, E-wallets,
etc. Hottab is obligated to record these transitions and transfer 100% of all delivery fees which were handled by Handy to
Handy’s bank account on page two (02) of the Contract after initial cross-checking has been completed.


– The
cross-checking and payment procedure will be executed as follow:





	 	Description	Date	Note
	Step
    1	Handy sends Hottab Reconciliation statement that occurred within the prior two (02) weeks to Hottab’s email address provided to Handy noted in Part II.2.	The first (1st) and sixteen (16th) monthly (Gregorian calendar).	+ Cross-checking period is defined monthly as:

                                                                                • Period 1: from 12:00 am, the first (1st) to 11:59 pm the fifteenth (15th).

                                                                                • Period 2: from 12:00 am the sixteen (16th) to 11:59 pm
                                                                                the thirty-first (31st).

                                                                                • Period 2 end date can vary depends on the current month’s end date.

                                                                                + Transaction(s) occur
                                                                                during the current cross-checking period but complete within the next cross-checking period will be listed as transaction(s)
                                                                                of the next cross-checking period.

	Step
    2	Hottab’s and Handy’s accountant(s) handle, cross-check, discuss, and confirm the result.	Within five (05) days of receiving the full documents from Step 1	If 7 days have passed without any response from Hottab, Handy can assume that the result from step 1 is correct.
	Step
    3	Hottab transfers 100% of all delivery fees handled by Handy which were paid with the “Others” payment method as listed in Part II.2.(b).(i) to Handy’s bank account list on page two (02). 	Within five (05) days after Hottab’s response to the documents from Step 2;	+ Depending on which date arrive first, the end date for the cross-checking process in Step 2 is:

                                                                                 

                                                                                (i) the date Hottab response to the email regarding data is correct after
                                                                                cross-checking; or

                                                                                 

                                                                                (ii) after five (05) days of receiving the full documents

                                                                                 

                                                                                + Any differences that occurred in Step 2
                                                                                will                                                                                 be recorded, processed, and added to the
                                                                                following Reconciliation statement.

	Step
    4	Handy share 4% of their deliver fee from each transaction shown in the Reconciliation statement occurred within the prior month to Hottab’s bank account list on page one (01). 	Within five (05) days after Hottab’s transfer the delivery fee from Step 3	+ Hottab reserve the right to audit and question the amount transferred by Handy at all times.

                                                                                 

                                                                                + If the payment is overdue (after 05 days), and there’re no records that Handy has made the payment, an interest rate of 0.1%/day will be applied. The total varies depending on the sum and number of days pass overdue.  




 



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III.
Rights and Obligations


1.
Handy


i. Handy
has the right to check User’s Package(s) in case User refuses to provide information regarding the Package


ii.
Handy has the obligation to manage its Driver so that all Delivery is executed within an acceptable time. Drivers to be
professional and friendly, must not act in any unprofessional standard toward User(s).


iii.
Handy has the obligation to send Invoice and Statement within the period stated in Part II.2.(a) of the Contract


iv.Handy has the obligation to share part of the delivery fee to Hottab as stated in Part II.2.(a).(ii) of the
Contract.


v.
Handy has the obligation to compensate Hottab following the terms and conditions stated in Part VI of the Contract


2.
Hottab


i.
Hotttab have the right to petition about Invoice and Statement within the period noted in Part II.2.(a) of the
Contract


ii.
Hotttab have the right to ask and consult Handy on change(es) in delivery fee(s)


iii.
Hotttab has the right to refuse to provide information about Package(s) if by doing so violate personal privacy, business
privacy, national security and/or other legal regulations passed by the government on personal information security, business
information security, national information security, and other information security laws according to respective
law(s).


iv.
Excluded from situations listed in Part III.2.(iii), Hotttab has the obligation to provide necessary information about all
Packages such as name of package, name of receiver, address of receiver when asked by Handy’s personnel.


v.
Hotttab have the obligation to inform the Driver about the number of products within 01 package unit. This is the basis on which
compensation (when necessary) will be based upon.



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IV.
Non-disclosure Agreement


1.
Both parties understand and agree that Information Receiver Party has the right to receive secured information shared by Information
Sharer Party. For the purpose of this Agreement, “Secured information” is defined as secret information and exclusive
information regarding business operation of the Information Sharer Party, which include but not limited to: 


a.
The existing terms in the Contract.


b.
Any other information deems as reasonably secured regarding operation, transaction, customer, consumer, supplier, plan,
opportunity, and market of the Information Sharer Party (or any other personnel of business group in which the Information
Sharer Party is a member)


2.
Information Sharer Party will only use Secured information to reach the goal(s) that all parties agreed upon. The goal can
only be adjusted or added in the form of document sent by the Information Sharer Party. The shared secured information must
not be shared or leaked to any other 3rd party unless the individual or organization is appointed by the
Information Sharer Party to do so in the form of document.


3.
Information Receiver Party must immediately inform their personnel, representative, contractor, or outsource consultant, who
Secured Information was shared with by the Information Sharer Party, about the terms, regulations, and obligations they must
follow to assure the confidentiality of the Secured Information.


4.
Information Receiver Party agrees that all information provided by Information Sharer Party is to remain the sole property of
the Information Sharer Party.


5.
The regulations state above will continue to take effect even when the Contract period is over.


V.
Contract termination


The
contract will only be terminated in these following circumstances:


1.
The Contract will be automatically renewed after the due date in Part VII of the Contract if Hottab and Handy don’t
possess any other agreement.


2.
When changes in delivery fee(s) do not meet Hottab’s requirement and Hottab does not agree with Handy’s
explanation about the change, Hottab has the right to unilaterally terminate the contract.



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3.
When Hottab and Handy discuss and agree to end the Contract


4.
When Competent authorities issue documents that deem the Contract in violation of the law; The Contract annulled; and/or
other similar documents.


5.
When the Contract is terminated in the circumstances list in Part V.2, and V.3, one party must inform the other at least thirty
(30) days prior to the proposed Contract end date.


VI.
Compensation


Handy
has the right to adjust the compensation rate to suit the local Laws and Regulations of the company on different periods.


VII.
Duration of the Contract


The
contract becomes effective after signed by all parties. Duration: 01 (one) year


VIII.
Dispute resolution


1.
The Laws which shall be used to resolve dispute(s) is the Laws of The Socialist Republic of Vietnam


2.
Any dispute between Handy and Hottab concerning this Contract will be resolved by negotiating in goodwill and honest fashion.
In case a party is not willing to or the dispute can not be solved by negotiating, all parties agree the dispute be resolve by
Arbitrators or authorized Court. 


IX.
Other terms


1.
The Contract will be made into four (04) copies. Each party keeps two (02) copies.


2.
Other issues regarding entering and executing the Contract not listed above will be implemented according to corresponding
Laws and Regulations


3.
The Laws which both parties based on to adjust(s) the Contract are the Laws of The Socialist Republic of Vietnam


4.
If both parties agree on additional terms for the Contract after its signature, the terms shall be added to Contract
annex(es). The Contract annex(es) will be attached and inseparable part of the Contract


 



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	Represented
        and on behalf of Hottab

         

         

         

        __________________________

         

        Ms.
        Ngo Thi Cham

        Director
	Represented
        and on behalf of Handy

         

         

         

        __________________________

         

        Mr.
        Seo Jun Ho

        CEO







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