03/30/201- 0 0G:5 1 FAX 202493514 2 FA A •> • DM S 1002/01 5 

# O U.S . Department o f Transportatio n Fcdcrfl l Aviatio n Administratio n i"!«t:: , 

### FE B 

### ' 1 M Offic e ci f Regiona l Comse l C>0 1 Locus.1 , Koo m50 6 Kansa s City , M O 64106-264 1

I n Repl y Refe r

Jo : ACE- 7 Februar y 11,201 0 Are aCode : (816)329-376 5 m —C I

—- i Hearin g Docke t Federa l Aviatio n Administratio n 80 0 Independenc e Avenu e SW , Roo m924 A Washington , D C 2059 1 Attn : Hearin g Docke t

Clerk , AGC-43 0 Wilbu r Wrigh t Building , Roo m201 4 Re : I n th e Matte r

o f Ai r Evac , Inc . Cas e No . 2007CE03002 6 

### dp/ U e^OOO i /-^O/ O - dOZ Z 1 3

Rnclose dherewit h pleas e find acop y o f areques t for ahearin g an dth e origina l an don e cop y o f th e Complain t

i n th e above-reference dproceeding . Th e FA A request s tha t

th e hearin g i n thi s matte r b e hel di n Kansa s City , Missouri , an dexpect s tha t th e hearin g vi'ill las t

on e day . Pleas e addres s al l communication s fo r th e FA A t o Mar k

G . Camacho , Federa l Aviatio n Administration , Centra l Region , ACli-7 , Roo m506 , DO T Building , 90 1 Locust , Kansa s City , M O 64106-2641 . Sincerely , Mar y F.lien Loftu s Actin g Regiona l Counse l 

### By: ; x: )

lar k G , Camach o Senio r Enforcemen t

Attorne y inclosure s03/30/2010 06:5 1 FA X 202493514 2 FAf t • > DM S l^ooa/ u



## COOLIN G & BERBER S li e

240 0 CIT

Y CENTE R SQUAR E 110 0 MAI N STREE T KANSA S Crrv , M O 6410 5 TELEPHON E S I 6,474.077 7 FA X ei6.47?'..079 O WWW.C.OOUNGLAW.CO M 

### Febntary8,20l 0

Federa l Aviatio n Administratio n Attention : Hearin g Docke t Clerk , AGC-43 0 60 0 Independenc e Avenu e S W Wilbu r Wrigh t Building , Room201 4 Washington , D.C . 2059 1 Re : ACE- 7 2007CE03002 6 Vi aFedera l Exsres i

Dea r Hearin g Docke t

Clerk : Ai r Eva c EMS , Inc . hereb y request s ahearin g o n th e Fina l Notic e o f Propose d Civi l Penalty (attached ) 2007CE030026 , pursuan t t o 1 4 CF.R . 13.16 . Ver y trul y yours , COOLIN G & HERBEKS , PC . JER/j s 

### cc : Mar

k G . Camach o Senio r Enforcemen t

Attorne y Attachmen t rK^-Tf . ,c-v. i ,,,,v^, ^ «,«. , y..- ^

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TMJC V ;•>'• ' •„••••'• • ' . ;'i3> ' \ \^ - ft.-ot (,i i ) • 

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KAN£5A S Ornce s 2^0 0 N . WOOD . AW N SIHEET , SU.T C 22 1 WICHITA . K S 672? 0 PMOM . A,* . ^^ ^ r,. . - 7 PA-* - Oi£. - -1 '03/30/201 0 08:5 1 FA X 202493514 2 FA A+ DM S 12004/01 5

U.S . DEPARTMENT OF TRANSPORTATIO N ; ZXy y J : Z^-H^X'^''-^dr^ FEDERAL AVIATIO N ADMINISTRATIO N " " . , .. ^ , I n th e Matter

of : Ai r Eva c EMS , Inc . Served : Februar y 11,201 0 2 f

'^'•'^ , ^ % } ^ ^ 'K,.,,^

- ^-T . - > '^^^- ^ FAA Docket

No . FA A Cas e No . 2007CE03002 6 Judg e No t Assigne d COMPLAIN T Th e Federal Aviatio n Administratio n (FAA) , b y counsel , hereb y file s it s Complaint , pursuant t o Rul e 20 8 o f

th e Rule s o f

Practic e (1 4 CF.R . 13.208) , andstate s a s follows :

1 . 1 . O n Februar

y 27 , 2007 , Respondent

Ai r Evac EMS , Inc . (AEEMS ) wa s advise d throug h aNotic e o f

Propose dCivi l Penalt

y tha t th e FAA propose dt o asses s acivi l penalt y i n th e amount o f $15,000 . On Februar

y 8,2010 , Responden t

submitte dawritte n reques t fo r ahearing . II . 1 . At al l time s hereinafter

mentione dAEEM S wa s th e holde r o f Ai r Carrier Certificate No . EVCA7 3 ID , a

n FAA approve don-deman dPar t 13 5 operato r

unde r th e Federal Aviatio n Regulation s (FAR) . 2 . A t all lime s hereinafter

mentione dAir

Evac , Inc . (AEl) , aMissour i corporation , wa s th e holder o f Aircraf t Repai r Statio n Certificat

e No . QEVR436K . 3 . A t all time s hereinafter

mentione dAaro n D . Roger s (Rogers) , th e holde r o f Ainna n Certificat e Number 49494151 0 wit

h mechani c privileges , airfram e andpowerplan t

ratings , worke da s a

n AE I employe e at

th e Wes t Plain s Municipal airport . Wes t Plains , Missour

i (UNO ) fo r AEI' S repai r

statio n a s it s Qualit

y Manager

(QM) .03/30/201 0 0G:5 1 FA X 202493514 2 FA A + DMS @1005/01 5

4 . A s AEP s QM , Roger s ha dth e authorit

y an dresponsibilit

y fo r ensurin g tha t

aircraf t worke do n b y AEI' s repai r

statio n were i n a

n airworthy conditio n befor e bein g retune dt o service . 5 . A s AEE. s QM , Roger s hadth e authorit y andresponsibility fo

r ensurin g tha

t aircraf t returne dt o servic e ha

dal l require dinspection s an dmaintenanc e item s accomplishe db y AEI' s repai r station . 6 . O n or abou t October 18 , 2006 , Civi l Aircraf

t N267AE , aBel l Helicopter Model 206L1 , owne dan doperate db y AEEMS , wa s involve din arepositionin g flight fromWes t

Plains , Missouri , t o Sikeston , Missouri , t o b e pu t into activ e Par

t 13 5 pa.s.senger-carrying operjttion s fo r AEEMS . 7 . Inciden t

t o th e abov e operatio n the cre w discovered , upo n arrival a t Sikeston , tha

t there wa s n o key fo

r th e narcotic s bo x an dreturne dt o Wes t Plain s t o retriev e th e missin g key . 8 . O n approac h t o AEEMS ' Wes t Plain s downtow n heliport N267A E experience da mechanical failure consistin g o f th e los s o f

th e tai l roto r

contro l system . N267AE wa s abl e t o diver t an dmake arun-o n landin g at th e Wes t Plain s Municipal Airpor

t withou t afatality . 9 . A follow-up inspectio n o f N267AE' s tai l roto r

contro l systemdisclose dtha t abol t tha t connecte dadjustabl e tub e PN206-001-002-08 7 t o bellcran k PN206-001-705-00 5 hadcom e ou t o f th e aircraft' s tai l roto r

control/anti-torqu e syste mcausin g atotal brea k i n th e systemwhil e N267A E wa s i n flight.03/30/201 0 0G:5 1 FA X 202493514 2 FA A + DM S @]00G/01 5

10 . Inciden t

t o N267AE' s mechanica

l failur e a n investigatio n wa s conducte dby personne l fro

mth e Fligh t

Standard s Distric t

Office , St . Louis , Missour i (STL FSDO ) resultin g i n th e followin g findings:

a ) Prio r t o th e note doperation , AEI' s repai r statio n performe dextensiv e modification s andinspectio n o f

N267A E pursuant

t o Wor k Orde r (WO ) #6418 . b ) Th e note dmodification s include dreplacin g th e existin g Detroi t Diese l Allison-C2 8 engin e wit

h amor e powerful Alliso n 250-C30 P engin e throug h th e applicatio n o f ST C SH296NM , Installatio n o f Detroi t Diese l Alliso n 250-C30 P turb o shaf t engine , alon g wit h associate dairfram

e an dtai l roto r

contro l modifications .

c ) Th e note dST C modifie dth e tai l roto r control/anti-torqu e syste mt o compensate fo

r th e increase dpower

an dtorque . d ) Th e subjec t

tai l roto r contro l modificatio n wa s t o b e accomplishe db y adjustin g th e riggin g o f th e anti-torqu e control s a s detaile di n Installatio n Instructio n No . ASI 2061^3OP , Riggin g Anti-Torqu e Controls , Sectio n IITI .

e ) Followin g modification s andinspection , AEF s repai r statio n release dN267A E fo r return t o servic e an dclose dout W O #641 8 withou t

accomplishing , amon g other requirements , th e note danti-torqu e control s rigging .

MM i03/30/201 0 06:5 1 FAX 202493514 2 FA A * DM S 12007/01 5

f ) Afte r AEF s repai r

statio n release dN267AE fo r return to servic e an dclose dout WO #6418 , but

prio r t o th e fligh

t operatio n describe di n paragrap h 6 above , AEI' s Q M performe dmaintenanc e tes t flights . g ) AEI' s Q

M als o performe dadditional maintenanc e o n N267A E consistin g of rigging th e roto r contro l systcm/anti-torqu e syste mdiscusse dabove . h ) Ih e riggin g o f

th e anti-torqu e control s a s detaile di n Installatio n Instructio n No . ASI 206L , Sectio n III] , require dAEI' s Q M t o disconnec t

thre e separat e adjustabl e contro l tube s fromthre e separate bellcrank s followe db y ascrie s o f adjustments . i ) Detai l "A " o f

Figur e 3-1 , Anti-Torqu e Controls , Riggin g Dimension s (Shee t 2 o f 2) , o f th e note dinstallatio n instructions , specifically identifie s th e remova l o f th e nut , cotter pin , an dconnectin g bol t

(tha t came out o f th e tai l roto r

contro l system , a s describe di n paragrap h 9 above ) i n order t o disconnec t

adjustabl e tub e PN206-001 - 002-08 7 fro

mbellcran k

PN206-001-705-005 . j ) AEI' s mechani c Keit

h Collin s (Collins ) starte dth e riggin g process , went home , and returne dth e nex t

da y t o discover

tha t AEI' s Q M hadcomplete dth e rigging iin dth e aircraf t wa s Hying . Collin s di dno t reinstal l adjustabl e tub e PN206-001-002-08 7 to bellcrank PN206-001-705-005 ; tha

t tas k wa s performe db y AEF s QM .03/30/201 0 0G:5 1 FA X 202493514 2 FA A ^ DMS 0006/01 5

k ) Followin g hi s performanc e o f maintenanc e o n N267AE' s roto r contro l system/anti lorqu e system , AET' s Q

M signe dof

f th e maintenanc e i

n th e aircraft' s maintenanc e lo g certifyin g tha

t the aircraf

t wa s airworthy , andreturne dN267A E t o servic;e . 1) AEI' s Q

M sign-off

, note dabove , wa s th e las t maintenanc e entr

y mad e i n N267AE' s maintenanc e lo g befor

e the occurrenc e o f

th e mechanical failure note di n pajragrap h 8 above .

m ) A visual inspectio n o f

N267AE' s roto r

contro l system/anti-torqu e syste mafte r th e mechanical failure (note din paragrap h 8 above ) reveale dth e subjec t connectin g bol t wa s lyin g i n th e bell y o f

th e aircraft ; n o nu t

or cotter pi n wa s found . 11 . Th e foregoin g maintenanc e performe db y AEF s Q M on N267A E wa s no t accomplishe dpursuan t

t o th e provision s o f

Installatio n Instructio n No . ASI-206L , Sectio n III I i n that h e faile dt o ensur e tha t

th e subjec t

adjustabl e tub e PN206-00 1 -002-08 7 connectin g bol l wa s properl y secure di n plac e followin g reassembl y o f th e adjustabl e tub e t o it s designate dbellcrank . 12 . Accordingly , N267A E wa s no t i n a n airworthy conditio n at

th e tim e AEF s Q

M returne dth e aircraf

t t o servic e afte

r hi s October

18 , 2006 , maintenanc e an dsig n of f o n th e roto r contro l system/anti-torqu e system . 13 . Th e foregoin g maintenanc e performe do n N267AE' s roto r

contro l systcm/anti-torqu e systemwa s no t

accomplishe dpursuan t

to the provision s o f

AEEMS ' Qualit

y Contro l Manual , Page s 4 an d7 , whic h requir e tha t th e discrepanc y sheet

b e supplemente dwit

h detaile d instruction s fo

r wor k andinspection , an dtha

t awor k car db e issue dfor

adiscrepancy , i f

th e03/30/201 0 06:5 2 FA X 202493514 2 FA A * DM S @I009/01 5

overal l tas k

i s divide dbetwee n mor e tha n on e technician . N o suc h supplementa l detai l o r wor k cardwa s prepare dfo

r th e riggin g starte dby Collin s o n on e da y an dcomplete dby AEF s Q M th e nex t day . 14 . Furthe r

investigatio n andinspectio n o f AEF s repai r

statio n record s pertainin g t o maintenanc e wor

k performe do n N267A E prio r t o th e closin g ou t

o f W O #641 8 disclose dthat AEI' S faile dt o follo w it s quality contro l syste mb y approvin g N267A E for

retur n t o serv^ic

e and closin g ou t

W O #641 8 withou t

complyin g wit

h AEEMS ' Approve dAircraf t Inspectio n Progra

m (AAIP ) fina

l inspectio n requirement s an dwithou t complyin g wit

h it s Quality Contro l Manual , t o include :

a) Failur e t o complet e require dPhas e 1 item s note di n Block s 2 5 ajid30 . b ) Failur e to provid e aPhas e 1 inspectio n sign-of f

c ) Permittin g th e sign-of

f o f al l phase s ( 8 total ) o f

th e AAlP , excep t

Phas e 1 andth e 1 2 mont h inspectio n portion , to b e accomplishe dby Keii h Collins , aperso n wh o wa s no t arepai r statio n inspecto r

an dwh o di dno t

hav e return to servic e authority fo r th e repai r station . d ) Failur e to provid e a1 2 mont h inspectio n sign-off

.

e ) Failur e t o hav e th e name s entere do f all mechanic s tha

t initiale deac h phas e o f

th e AAIP .03/30/201 0 06:5 2 FA X 202493514 2 FA A ^ DM S 0010/01 5

7 f ) Failure t o complet e th e Skytrac ISAT , IntelHcas t an dAvionic s Manual , Cable s & Compute r inspection s foun

don th e Avionic s Fina

l Inspection/Acceptanc e checklist . g ) Failur e t o audi t

th e record s packag e to detennin e that all wor k hadbeen inspecte da s require dfo

r complianc e b

y AEF s Qualit

y Contro l Manual , pag e 8 . 15 . Furthe r

investigatio n an

dinspectio n o f

N267AE' s maintenanc e record s disclose dtha t followin g th e wor

k performe dby AEI' s repai r statio n th e aircraf

t wa s recertifie dby aDesignate d Airworthines s Representativ e (DAR ) an daStandar dAirworthines s Certificate (SAC ) wa s issued . Th e recertiflcatio n proces s require dAEI t o submi t alistin g o f

all modification s don e to th e aircraf t a t th e tim e i n orde r

fo r th e SAC to b e properl y issue db y th e DAR

- Th e followin g item s wer e no t listed , a s required , tha

t is , the y wer e omitte do n th e applicatio n tha t AEI ;mad e for th e issuanc e o f

aSAC :

a) Referenc e t o installatio n o f S rc#SR09442RC , MR

L Mount . b ) Referenc e to installatio n o f STC#SR09361RC , Hig h Ba r Mod .

c ) Referenc e to installatio n o f STC#SR09441RC , Litte r

Kit . d ) Referenc e to installatio n o f SrC#SH3887NM , Cabi n Heate r System .

e ) Referenc e t o installatio n of STC#SH227WE , Baggag e Compartmen t Extension .03/30/201 0 0G:5 2 FAX 202493514 2 FA A * DM S 0011/01 5

16 . AE I faile dt o complet e aFA A For m337 , require dfo

r al l major repair s o r alteration s perlbrme do n a n aircraft , afte

r th e followin g alteration s were performe don N267AE :

a) Installatio n of

STC#SH311OSO , Composite Baggag e Door . b ) Installatio n o f

STC#SR01358AT , Baggag e Door Retentio n Strap .

c ) Installatio n o f

STC#SROO044AT , Batter y Door . d) Installdlio n o f

STC#SR01494AT , Cycli c Suppor t Safet y Cover .

e ) Installatio n o f

STC#SH3289SO , Cabi n Floo r Protectors . f ) Installatio n o f

STC#SH200CTT. , Facet

Filter histallation . g ) Installatio n o f

STC#SH296NM , Installatio n o f Detroi t Diese l Alliso n 250-C30 P turb o shaf t engine . 17 - Base do n th e foregoin g AEEM S operate dN267A E a t atim e when sai daircraf

t wa s no t in a n unairworth y condition . III . 1 . B y reaso n o f

th e ibregoin g fact s andcircumsianccs , AEEM S violate dth e followin g section s o f

th e Federal Aviatio n Regulations :03/30/201 0 06:5 2 FA X 202493514 2 FA A• > DM S 0012/01 5

a . §91.7(a) , whic h state s tha t n o perso n ma

y operate acivi l aircraf

t unles s i t i s in a n airworthy condition , b . § 135.21(a) , whic h state s i n relevan t par t that eac h certificate holder' s flight, groun d an dmaintenanc e personne l mus t us e th e certificate holder' s curren t procedure s manua l i n conductin g it s operations .

c . §135.419(g) , whic h state s tha t eac h certificate holder

wh o ha s a

n approve daircraf

t inspectio n progra

mshal l hav e each aircraf

t that i s subjec t t o th e programinspecte di n accordanc e wit

h th e program . 2 . Pursuan t

to Titl e 4 9 U.S.C . 46301 , Respondent i s subjec t t o acivi l penalt

y no t t o excee d$11,00 0 fo

r eac h o f th e violation s alleged . 3 . Under

th e fact s an dcircumstance s o f thi s case , acivi l penalt

y o f $15,00 0 i s appropriate .03/30/201 0 06:5 2 FAX 202493514 2 FA A + DMS 0013/01 5

1 0 WHEREFORE , th e Agency , b y counsel , respectfull y request s tha t th e Administrativ e La w Judg e ente r

an orde r tha t Responden t

b e assesse dacivi l penall y i n th e amount o f $15,000 . Date dthi s 11t

h da y o f February , 2010 . Respectfull y submitted , A . Leste r Flaizli p Regiona l Counse l B y

Senio r Enforcemen t

Attorne y Federal Aviatio n Administratio n 90 1 Locust , Roo m50 6 Kansa s City , M O 64106-264 1 (816 ) 329-3765 ; Fax (816 ) 329-377 1 Attorne y to r

Complainan t

Answe r Sectio n 13.209(a) o f

th e Rule s o f

Practic e i n FAA Civi l Penalt

y Proceeding s states , " A responden t

shal l fil e awritte n answer t o th e complaint , o r

ma y file awritte n motio n pursuan t l o Sectio n 13.208(d ) o r

Sectio n 13-218(1) ( 1-4

) instea do f

filin g a n answer , no t

later tha n 3 0 day s afte r servic e o f

th e complaint . Sectio n 13.209(f

) states , " A person' s failur e t o file a n answer withou t goo dcaus e shal l b e deeme da n admissio n o f

th e trut h o f eac h allegatio n containe din th e complaint .03/30/201 0 06:5 2 FAX 202493514 2 FA A • » DMS 0014/01 5

1 1 Ai r Eva s EMS , Inc. , FA A Cas e No . 2007CE03002 6 CERTIFICAT E O F SERVIC E I hereb y certif

y that 1 hav e thi s dat e place di n th e Unite dState s mail , certified , retu m receip t requested , acop y o f

th e Administrator' s Complaint , addresse dto ; Mr . Coli n Collin s Presiden t an dCE O Ai r Eva c EMS , Inc . P.O . Bo x 768-30 6 Davi s Driv e Wes t Plains , M O 6577 5 Mr . Jame s E . Ram.sey , Esq , Coolin g & Herber s P.C . 240 0 Cit y Center Squar e 110 0 Mai n Stree t Kansa s City , M O 6410 5 I n addition , I hereb y certif y tha t 1 hav e thi s dat

e place di n th e Unite dState s mail , certified , return receip t

requested , th e original andone copy , addresse dlo : Federa l Aviatio n Administratio n 80 0 Independenc e Avenue , SW . Washington , D C 2059 1 Attention : Hearin g Docke t Clerk , AGC-43 0 Wilbu r Wrigh t Building , Roo m201 4

Debora h L . Hervey , Lega l Assistan t Date dthi s 11t

h da y o f February , 2010 .03/30/201 0 06:5 2 FAX 202493514 2 02/23/201 0 11:3 5 FA X 20249351^ ? FA A FA A * DM S 0015/01 5

000 1

TRANSMISSIO NO K TX/R X N O RECIPIEN T ADDRES S DESTINATIO NI D ST . TIM E TIM E US E PAGE S SEN T RESUL T :tfft**t******1-*:f**** *

*» » T X REPOR T ** * ttt***it*iFt***t**t**** .

294 5 3225 1 DM S 02/2 3 11:3 3 0 1 • < l 3 1 3 D K 

# o U.t) . Departmen t o f Traniiportalio n Fedcru l Aviatio n Adniinistratio n I n Reply Refe

r To : ACE- 7 Februar y 11,201 0 F E B ! • ? ZOI C ^v;r.;-!;-',?'••?•.,: : M' " 'V-^^s.':: ; Oflic c olRcpinna l (."oun.lc l K,(in}u > City , Ml, ) b-H06-264 L

Are aCode : (816)329-376 5

Hearin g Docke t Federal Aviatio n Administratio n 80 0 Independenc e Avenu e SW , Roo m924 A Washington , D C 2059 1 Attn : Hearin g Docke t

Clerk , AGC-43 0 Wilbur Wright Building , Roo m201 4 Re : I n the Matte r

o f Ai r Lvac , inc . CaseNo . 2007CE03002 6 

### dPlL'C^OtX^ ' /'!^0/ 0 - ^02.-Z . Enclose dherewit

h pleas e findacop y o f

areques t fo r ahearin g an

dth e original an

don e cop y o f th e Complaint

i n th e above-reference dproceeding . Th e FA A request s tha

t th e hearin g i n thi s matte

r b e hel din Kansa s City , Missouri , an dc>cpect s tha t (he hearin g wil l las t

on e day . Pleas e addres s all communication s fo r th e FA A to Mar

k G . Camacho , Federa l Aviatio n Administration , Central Region , ACE-7 , Room506 , DO' F Building , 90 1 Locusi , Kansa s City , M O 64106-264J . Sincerely , Mar y Elle n Loilu s Actin c Regiona l Counse l