TRAVELPORT	and	TRAVELPORT	MERCHANDIZING	SOLUTIONS

August	7,	2012

Starting	in 2009,	Travelport	GDS	has	maintained	and	continues to	expand	on	its capability	to	display	

and	book	ancillary	fees	for	airlines	though	several	of	Travelport’s	agency-facing	products,	including	

Universal	Desktop.		Travelport	Merchandizing	Solutions	currently	serves seven	carriers	and	

continues	to	encourage	airline	collaboration to	distribute	and	retail	their	ancillary	services	through	

the	agency/GDS channel.

Travelport	GDS	has	successfully	integrated	ancillary	services	seamlessly	into	agency	points	of	sale	for	

many	airlines	including	Air	Canada,	United,	KLM,	British	Airways, and	Qantas. Seven	airlines in	total

have	been	successfully	implemented	and offer	a	range	of	extra	features	from	paid	seats	to	all	

ancillary	content	(Air	Canada). These	customers	choose	to	participate	and	deliver	ancillaries	either	

through	API	(internet-based)	connections	or	through	industry	standards	like	ATPCO.	In	April 2012,	a	

Travelport	GDS	agent	made	an	industry-first	live	booking	for	KLM	utilizing ATPCO.

KEY	CUSTOMERS:

API	ConnecYvity	For	Ancillaries	

•BriYsh	Airways	Preferred	SeaYng.		Since	February	2011,	Travelport	has	connected	to	BA’s	

website	services	to	present	a	fully	priced	seatmap	to	agencies	within	the	agency	desktop	

environment.		

API	ConnecYvity	For	Fare	Families	and	Ancillaries	

•Since	mid-2009	Travaelport	has	connected	to	Air	Canada	to	distribute	their	Tango	fares	and	ancillary	

services	through	Agencia,	Travelport's	Canadian	point	of	sale	tool.	We	renewed	that	partnership	in	

January	2011.	Universal	Desktop	meets	Air	Canada’s	stringent	display	requirements	for	their	products	and	

is	available	to	FLC	Canada.	

Low	Cost	Carrier	ConnecYvity	for	Fares	and	Ancillaries	

•Universal	Desktop	supports	Easyjet’s	fares	(both	Economy	and	their	new	Flexi	product	aimed	at	business	

travellers)	and	their	ancillary	services.	Travelport	and	easyjet	connect	through	a	robust	API,	and	the	

content	is	also	available	on	classic	"green	screen"	desktops.	

Rich	content,	personalised	pricing	on	industry	standards	

•Travelport	was	the	first	GDS	to	complete	an	end-to-end	Economy	Comfort	seat	sale	using	ATPCo	industry	

standards,	including	the	new	EMD.	Travelport	tailors	prices	to	the	individual	based	on	frequent	flyers	

status	and	presents	KLM’s	branding	and	descripYons	of	Economy	Comfort	to	the	agent.	KLM	officials	have	

lauded	the	Travelport	soluYon,	saying	that	it	is	as	good	as	KLM's	own	website.	

API	ConnecYvity	for	Ancillaries	

•In	Delta's	largest	ancillary	service	partnership	to	date,	premium	seats	with	more	leg	room	will	soon	be	

available	through	Travelport	GDS.	Agents	will	be	able	to	book	premium	seats	without	leaving	regular	

agency	workflow.
Travelport	Ancillary Highlights

AIRLINE WHAT ESTABLISHED

Air	Canada Full	range	(Tango, Tango 

Plus, Latitude, and Executive 

Class) using Travelport Agencia 

(Canada/US)

Jun	10,	2009

"’We	are	delighted	to	collaborate	with	Travelport	to	bring	

an	enhanced	booking	tool	to	our	mutual	travel	agency	

customers.	All	of	Air	Canada’s	product	features,	fares	and	

a-la-carte	options	are	now	seamlessly	and	efficiently	

accessible	through	Travelport	Agencia,’	said	Graham	

Wareham,	senior	director,	Distribution	/	Consumer	Direct,	

Air	Canada.”

British	Airways ‘paid	seats’	(via	API)

Feb	8,	2011

“Travelport	Options	Integrator,	which	is	available	for	

connected	agents	to	download	free	of	charge,	is	the	

technology	behind	the	new	functionality	and	links	directly	

to	BA’s	pre-paid	seating	content.		The	Travelport	solution	

was	designed	to	make	shopping,	selling	and	booking	

optional	services	through	the	GDS	a	straightforward	

process	for	travel	agents.

John	Mornement,	Head	of	Selling	and	Distribution	for	

British	Airways,	said:	‘Since	signing	our	global	agreement	

with	Travelport,	we	have	been	working	together	to	make	

our	pre-paid	seat	selection	service	available	on	the	

Travelport	GDS.		We’re	delighted	to	be	going	live	with	the	

Travelport	functionality	this	month.’”

Qantas ‘paid	seats’

Apr	13,	2011

“Travelport,	the	business	services	provider	to the	global	

travel	industry,	today	announces	that	all	Galileo,	

Worldspan	and	Apollo-connected	travel	agents	worldwide	

will	have	full	GDS	access	to	Qantas’	new	Advance	Seat	

Selection	product,	which	comes	into	effect	from	today.

Under	the	new	arrangement,	all	Travelport	subscribers	

will	be	able	to	book	and	pay	for	preferred	seats	on	Qantas	

flights	via	their	desktop.	By	booking	through	the	GDS,	

agents	are	ensured	that	their	standard	workflows	are	

uninterrupted,	allowing	them	to	provide	better	service	to	

their	customers.	Travelport	has	also	undertaken	rigorous	

testing	to	ensure	that	the	new	booking	capability	will	be	

integrated	into	Cross	Check	Travel,	Travelport’s	bespoke	

mid/back	office	solution	for	the	Pacific	region,	providing	a	

seamless	booking	workflow	from	start	to	finish.”

United ‘paid	seats’	(via	API)

Aug	3,	2011

“Travelport,	the	business	services	provider	to	the	global	
travel	industry,	today	announces	it	has	implemented	the	

ability	for	Travelport-connected		agents in	the	U.S.	to	sell	

United	Airlines	Economy	Plus	seating	through	their	

standard	desktop	and	workflow	processes.	This	capability	

provides	multiple	opportunities	for	agents	to	sell	the	

additional	space	and	comfort	Economy	Plus	offers	to	their	

travelers	while	maintaining	the	value	of	GDS	booking	and	

processing	efficiency	that	agencies	have	come	to	expect	

from	Travelport.	

‘United	is	pleased	to	work	with	Travelport	to	broaden	our	

distribution	of	Economy	Plus	through	channels	where	our	

customers	shop,’	said	Amos	Khim,	managing	director,	

Marketing	Distribution	Strategy,	United	Airlines.”

KLM ‘paid	seats’	(ATPCO)

Apr	3,	2012

“Travelport,	the	business	services	provider	to	the	global	

travel	industry,	today	announces	the	first	live	booking	of	a	

KLM	Economy	Comfort	seat	using	the	new	industry	

standard	electronic	miscellaneous	document	(EMD).

Carl	Schelleman,	VP	Sales	and	Service,	for	KLM	in	the	

Netherlands	adds:	‘We	are	delighted	to	have	achieved	this	

milestone	and	Travelport’s	technology	will	enable	

Travelport-connected	travel	agents	to	book	Economy	

Comfort	seats	without	having	to	leave	their	usual	booking	

environment.		We	look	forward	to	working	with	Travelport	

further	in	developing	additional	merchandising	solutions	

which	will	help	us expand	our	global	sales	reach.’”

DELTA	 ‘paid	seats’	(via	API)

June	04,	2012

“Delta	Air	Lines	(NYSE:	DAL)	and	Travelport	have	reached	

agreement	to	sell	Economy	Comfort,	Delta’s	premium	

Economy	product	offering	more	leg	room,	through	

Travelport’s	global	distribution	system.

‘Customers	today	can	purchase	Economy	Comfort	directly	

with	Delta	at	delta.com,	through	a	reservations	agent	or	at	

the	airport	via	a	kiosk	or	ticket	agent,’ said	Wayne	Aaron,	

vice	president	-- Marketing	Programs	and	Distribution	

Strategy	at	Delta.	‘Partnering	with	Travelport	broadens	

the	availability	of	this	popular	product	to	Travelportaffiliated	travel	agents.	We	are	always	willing	to	work	with	

partners	like	Travelport	who	bring	value	to	the	distribution	

chain	and	can	deliver	our	product	on	a	cost-effective	

basis.’”