10/04/201 1 16:3 8 FA X 202193514 2 FA A " QM S @]001/00 7 

# © U.S . Department o f Transpoitaiiot

i Federa l Aviatio n Admini^itr^tio n I n Repl y Refe r

To : ACE- 7 2011CE0300? ^ 

### i:r?ARTMENTO F •:!;AM3Pr;HiAT10 N

m OCl - 5 A ^^0 2 Offic e o t Repicini l Coinsc l '.'ti l Lutuil . Rooni?'i<' > KansasCilv . M O (^lO('-'^(A l

Are aCode : K16-329-376 5 CERTIFIE D HMl , - RETUR N RECEIP T REQUESTE D Certife dMai l Receip t

Nos . 7011 1 ] 5000000337298 8 & 7011115000000337299 5 Septembe r

21 , 201 1 Hearin g Docke t Federa l Aviaiiu n Administratio n 80 0 Independenc e Aveno c S W Washington , D C 2059 1 Attn : Hearin g Docke t

Clerk , AGC-43 0 Wilbu r Wrigh t Building ; Roo mSuit e 2W100 0 Re : i n th e Matte r

ofQuento n T . Brow n OOJI I ^ WO y CaseNo . 2011CE03U03 2 ETic\o5c dhejcWn h pleas e fim ) acop y o f areqves t

fo r 2 hearin g an dib c orieina j aji don e cop y o f

th e Complain t

i n th e above-reference dproceeding . Th e FA A reque.'rt s tha t

th e hearin g i n tlii s matlt r b e hel di

n St . Louis , Missouri , an dexpect s tha t th e hearin g wil l las t on e day . Pleas e addres s al l communication s fo r th e FA A t o Mar k

G . Camacho , Federa l Aviatio n Administration , Centra l Region , ACE-7 , Roo m506 , DO T Building , 90 1 Locust , Kansa s Cit>' , M O 64106-2641 . Sincerely . A . Lesic r Hai7.1j p Regiona l Counse l B

G . Camach o o r Enforcemen t

Anome y Enclo.';ure s 

# RECEIVE D SE P 2 7 201 1 HEARJN G DOCKE T10/04/201 1 16:3 8 FAX 202493514 2 FA A

- DM S ©002/00 7

U.S . DEPARTMEN T O FTRANSPORTATIO N FEDERA L AVIATIO N ADMINISTRATIO N I n th e MtiUer

of : Quento n T . Brow n Served : Septembe r 21 , 201 1 F.A_A . Docke t No . FA A Cas e No . 2011CE03003 2 Judg e No t

Assigne d COMPLAIN T Th e Federa l Aviatio n Admini.siratio n (FAA) , b y cotmsel , hereb y files it s CompIain L puiiuan i 10 Rul e 20 8 o f

th e Rulc i olRractic e (1 4 Cl'.R . 13.208) , an dstate s a. ^ follows' . 1 . 1 . O n -Tul y 25 , 2011 , Responden t

Quenio n T . Brow n wa s advi.'sedthroug h aNotic e o f Propose dCivi l Penalt y tha t th e FA A propoije dt o asses s acivi l penalt y i n th e amotin t o f $ I I ,000 . O n Septembe r

21 . 2011 , Responden t

submitte dawritte n reques t fo r ahearing . II . 1 . O n o r abou t Decembe r

6 , 2010 . yo u wer e atickete dpassenge r o n Southwes t

AirHne. s Fligh t 408 , bein g operate dunde r th e provision s o f

1 4 C.F.R . Chapte r

I , Par t 121,enroui e fro m Mirmeapolis , Minnesota , t o St . Louis , Missouri . 2 . followin g departur e fro mMinneapolis , whil e Fligh t 40 8 wa s operatin g i n straigh t an d leve l flight , fligh t

attendant s (FA ) bega n thei r servic e b y passin g ou t

peanuts , a i whic h tim e aF A offere dyo u peanut s whil e yo u wer e .^leate dnex t l o afemal e passenger . 3 . Inciden t

t o th e abov e offe r

b y th e FA . yo u decline dth e peanut s b y shakin g you r hea d n o an dals o saymg . "No. " 4 . A s th e F A continue dt o offe r snack s t o al l th e passengers , yo u wer e overhear dyellin g that yo u woul dlik e som e peanut s o r pretzeli; .10/04/201 1 16:3 8 FA X 2024935U 2 FA.' ^ - Oh S (2003/00 7

5 . Afte r al l th e FA S finishe dservin g th e cabin , afemal e F A too k aba g o f peanut s an da ba g o f pretzel s fro mth e basket , stoppe dt o clos e an overhea dbi n tha i poppe dopen , an dhande d yo u th e bags . 6 . Afte r th e F A hande dyo u th e snacks , yo u trie dt o hi t th e F A b y throwin g th e snack s a t her , bu t the y hi t th e galle y wall instead . 7 . Th e F A a.^kedyo u i f yo u hadthrow n th e snack s a t he r an dwhy . 8 . A t first, yo u denie dthrowin g th e snacks , bu t the n yo u admiuc dt o liirowin g them . 9 . Wlie n th e F A tol dyo u that , "Yo u can' t b e thronan g thing s a t

people. " yo u responde d i n an aggressiv e an dvulga r manne r stating , " T ca n d o whateve r

th e f— k 1 want , hitch , ge t

ou t o f my face. " 10 . Whe n th e F A informe dyo u tha t yo u coul dno t

speak t o he r lik e that , yo u aiLemptc d t o intimidat e th e F A an dagai n responde di n a n aggressiv e an dvulga r

manne r stating , 'T.ik e 1 said , ge t th e f— k ou t o f m y fac e befor e I g o u p ther e an dtel l you r littl e supei-viso r

yo u ar e harassin g me . Ge t

th e f— k awa y fro mmc. " 11 . T n response , tli e F A informe dyo u that you r behavio r wa s unacceptabl e an dtha t polic e woul db e meetin g th e fligh t i n SL Louis . 12 . Base do n th e above , yo u attempte dt o assaul t acrewmembcr , interfere d\vM h a crewmembc r

i n th e performanc e o f

he r duties , an dintimidate dan dthreatene dacrewnmember . 13 . A s aresulto f

you r unrul y an ddi.sruptiv c behavior , a. s well a s you r intimidatm g an d threatenin g demeanor , yo n wer e escorte dof f th e aircraf

t b y loca l authoritie s afte r th e aircraf

t lande da t St . Loui.^ , Mis.souri .10/04/201 1 1 6 3 8 FAX 202433514 2 FA A - QMS @l004/00 7



### 14 . A t St . Loui s Airpor

t Polic e Departmen

t Repo n indicate s tha

t yo u ar e alaig e man . stiindapproximatel y 6 fee

t tall , andweig h 175 pounds .



## in . 1 . B y rea.so

n o f th e foregoin g facts an

dcircumstances , Re.sponden t violate dSectio n 121.580 , which .stale s i

n relevan t par r tha t n o perso n ma

y assault , threaten , intimidate , or interfert ? wit

h aciewmembe r

i n th e performanc e of

th e cre^^Tnember' s dutie s aboarda n aircraf t being operate dunder

Par t 121 . 2 . Pursuant

t o Titl e 4 9 U.S.C . 46301(a)(5)(A) , Respondent i s subjec t t o acivi l penalt

y no t to excee d511,00 0 fo

r each o f th e violation s alleged . 3 . Unde r the fact s andcircumstance^ ^ o f thi s case , acivi l penalt

y of J11,00 0 i s appropriate . WHEREFORK ; th e Agency , b y counse k respectfully request s tha

t the Administrativ e La w Judg e enter

a n order that Respondent

b e assesse dacivi l penalt

y i n the amount

o f $11,000 . Date dthi s 21" ' da

y o f September , 2011 .

Respectfully submitted , A . Lester Haizli p Regiona l Counse l Bv : ferk G . Camach ( • ttomey fo

r Complainant Federa l Aviatio n Administratio n 90 1 Locust , Roo m5 U

6 Kansa s City, . M O 64106-264 1 816-329-3765 ; Fa

x (816^ 329-377 110/04/201 1 18:3 9 FAX 202493514 2 FA A ^ OM S 01005/00 7

Answe r Sectio n 1.3.209(a) o f

th e Rule s o f

Practic e i n FAA Civi l Penalt y Proceeding s states , " A responden t

shal l fil e awTitten answe r t o th e complaint , o r

ma y til e awritte n motio n pursuan t t o Sectio n 13.208(d ) o r

Sectio n 13.218(,f) ( 1-4) instea do f filing a n answer , no t

late r tha n 3 0 day s afte r ser\-ic e o f

th e complaint . Sectio n 13.20')(f

) states , " A person' s failur e t o fil e a n answe r withou t goo dcaus e shal l b e deeme da n admissio n o f

th e trut h o f

eac h allegatio n containe di n th e complaint .10/04/201 1 18-3 9 FAX 202493514 2 FA A^ DW S [^006/00 7

Quento n T . Brown , FA A Cas e No . 2011CE03003 2 CERTrKfCAT E O FSERVTC E I hereb y cerlil y tha t

1 hav e thi s dat e place di n th e Unite dState s mail , ceriillcd , return receip t requested , acop y o f

th e Administrator' s Complaint , addresse dto : Mr . Quento n T . Brow n 62 2 W . Mille r

Stree t Orlando , F L 32S05-450 2 I n addition , 1 hereb y certif y tha t I hav e thi s dat e place di n th e Unite dState s mail , certified , retur n receip t

requested , th e origina l an don e copy , addresse dto : Federa l Aviatio n Admini.siratio n 80 0 Independenc e Avenue , SW . Washington , D C 2059 1 Attention : Hearin g Docke t Clerk , AGC-43 0 Wilbu r Wngh t Building , Suit e 2W100 0

Alis aGaus e Paralega l Specialis t

^J-XAA^dJi ^

Date dthi s 21 " da y o f

September , 2011 .10/04/201 1 iG 3 9 FA X 202433514 2 FA A- QM S 01007/00 7 1 hfcicb y reques t ihdt Ihe FA. A impos e acivi l penalty ' v\'if:iommakin g findings o f violdLiuni , andsubmi t

m y reasons . M

y jeques r consti^ulo i niy agreenitn t that , i f (hi s offe r f. s accepted , aCumproinis e Order wiJ i b e issue di

n tha t i.^ioun t .ir d] waiv e rn y rigli t

t o ahearing . 8 . 1 ^ T hereb y clai menutlemer. t t o awaive r

o f penalty under

th e Aviatio n Satet y R-eporlin g Progra mari denclcs e evidenc e that atimel y rcpo n w^c filed . A s t o th e alleviation s o f

fac t an dviolation s - Q 1 requei^t

tha t a n Order Assessin g Civi i I'tniiilt

y v.-it h Waive r u l Penalt y b e issue dan dw?.ive m

y righ t t o ahciiring . D I reques t

ahearin g i n thi s matte r

i n a.".cordanc e wit

h p.3ragraph 9 . 9 . p7 l \hereb y reques t ahearin g i

n accordanc e wit

h Subpai t u o f Pari 1 3 of

ih e Federa l Aviatio n P^cgulation. ^ wit h th e undei^iandm g tha t

aComplaioT wil l b e filed . 1 reques t tha t th e hearm ^ b e hel di

n { "'vfi'j.iuA. O . V /

^ ^ ^^

^ sendin g thi s reques t

both T o th e PAXanorae y andt o th e Hearin g Docksi L Fcdeta l .A3"iation_AdministrL-iiion , SO O Independenc e Averoie , SW. . WashingJjliL.D C 205iL^-\ttentjon : Hearin g D-SckeTClcrk , ATicTiO , Wilbu r Wrigh t Building , Roo m2014 . persona l deliver} ' o r e>:pcditedcourie r

ha s bee n .sen

i t o th e Hearin g r:incke i Cler k

a t 60 0 Independenc e Avenu e SW , \VJlbu r Wrigh t Building , Roo m2014 , Washington , D C 20591 , AUn : HeanngDockt: i Clf.rk , AGC-'13 0 10 . r~ l i hereb y authoriz e th e Federa l Aviatio n Administrdiio o t o releas e an y info:-maUon concernin g thi s matte r

t o my attomey/repre:)en(ativ e identifie dbcloi\' . I n addition , ( reques t tha i futur e document s i n thi s cas e be ssw^ . T o m}

- attorney/represemativc : Responden t

Information : Attorney/Representativclnforraation ; Sii;,nature^'.^..-^ u fO ^ Name : l^Jame . C_jw^\^

^ L-^AT^-^

A bZ>C-^^- ^ Address ' Address : (Q'O I ^A; ^ I/'OLAU ^ :^-f Oi\L^.yl^ \F L'

Telephoiie : telephone : Hom e "^ ^ \S ^ ^ 'kS D \

Wor k

C EFor m2150-16- 1 r9./09 )