05/21/201 0 15-5 2 FA X 202493514 2 FA A + DMS lg|001/00 S

^ U.S , Deportmen t o fTransportatio n Federa l Aviatio n Administratio n Southwes t Regio n Arkansas , l^ui&iana , Ne wMexico , Oklahom a Texa s Offic e o fRegiona l Counse l 260 1 Meacha m Blvd. , Rm . 66 3 Fort Worth , TX 76137-000 7 (817)222-509 9 (817 ) 222-5915/509 2 FA X Apri l 30 . 201 0 CERTIFIE D MAI L- RETUR N RECEIP TREQUESTE D Federa l Aviatio n Administratio n 80 0 Independenc e Avenue , S W Washington , D C 2059 1 Attn : Hearin g Docke t Clerk , AGC-43 0 Wilbu rWrigh t Building , Suit e 2W100 0 r" ^

C7 5 I n th e Matte rofAmerica n Airlines . Inc . Crl^SW/fdCX ^ /Ob/D^h^^" ) Docke t No . C P - T o B e Assigne d / ^ . / UOO^^L

^ Cas e N o 2008SW21005 8 Dea rSi ro rMadam : Enclose d ar e th e origina l an d on e cop yo fth e complain t i n th e above-reference d proceeding . Th e Complainan t request s tha t th e hearin g i n thi s matte rb e hel d I n th e Arlington , Texa s area , an d expect s tha t th e hearin g wil l las t on e (1 ) day . Pleas e serv e m e wit h al l document s i n thi s matter .

Yoland a Ayal a Bernal , ASW-7E 3 Federa l Aviatio n Administratio n Southwes t Regio n 260 1 Meacha m Blvd. , Roo m 66 3 For t Worth , T X 7613 7 LYNETT E WOR D Regiona l Counse l Southwes t Regio n 

## r By : 1/ / / V Yoland a Ayal a Beriia l Attorne y^ SafetyEnforcemen t Branc h Phone : (817)222-507 0 FAX : (817 ) 222-594 5 o r509 2 Enclosur e05/21/201 0 15:5 2 FAX202493514 2 FA A * DMS @]002/00 G U.S . DEPARTMEN TO F TRANSPORTATIO N FEDERA LAVIATIO N ADMINISTRATIO N I n th e Matte rof : AMERICA N AIRLINES , INC . FA ACas e No . 2008SW21005 8 FA ADocke t C P No . - T o B e Assigne d Judg e Not Assigne d COMPLAIN T Th e Complainan t file s it s complaint , unde rRul e 20 8 o fth e Rule s o fPractic e i n FA ACivi l PenaltyActions , 1 4 CF R §13.208 , an d state s th e following : Responden t America n Airlines , Inc. , (AA) wa s advise d throug h a Notice ^ of Propose d Civi l Penaltytha t th e FA Apropose d t o asses s a civi l penaltyi n th e amoun t o f $325,000.00 . O n Apri l 27 . 2010 . Responden t submitte d a writte n reques t fo ra hearing . II . 1 . America n Airlines , Inc . (AA) hold s Ai rCarrie rOperatin g Certificat e No . AALA025 Aan d Operation s Specification s issue d unde rPar t 12 1 o fth e Federa l Aviatio n Regulation s (FAR ) authorizin g i t t o engag e i n schedule d passenge rcarryin g operation s a s a domesti cai rcarrier . 2 . AA' s Operation s Specification s require tha t eac h aircraft authorize d fo rus e b e maintaine d i n accordanc e wit h th e continuou s ainvorthines s maintenanc e progra m an d limitation s specifie d i n th e operation s specifications . 3 . A t al l time s pertinen t herein , AAoperate d Dougla s DC-9-83 , civi l aircraft no . N454AAi n it s Par

t 12 1 operations : 4 . A t al l time s pertinen t herein , AAmaintenanc e personne l performe d maintenanc e o n th e aircraft liste d i n paragrap h 3 . 5 . O n o rabou t Decembe r27 , 2007 , N454A Aexperience d a n un-cornmande d autopilo t disconnect whe n attemptin g t o autolan d i n St . Louis , Missour i (STL ) o n AAFligh t 1060 . 6 . Th e pilo t ofFligh t 106 0 mad e a n entr ystating , "durin g a n attemp t t o establis h a n FC C (Fligh t Confidenc e Check) th e autopilo t kicke d of fwhe n th e autolan d butto n wa s pushed . Th e autopilo t kicke d of fat 1200 ' AGL" . 7 . A Amaintenanc e personne l performe d a fligh t faul t revie w(FFR) .05/21/201 0 15:5 2 FAX202493514 2 FA A- DMS @|003/00 G

8 . Th e FF R reveale d tha t th e autopilo t duple xrudde rserv o ha d failed . 9 . Ther e i s onl yon e autopilo t duple xrudde rserv o o n th e aircraft . 10 . Th e autopilo t duple xrudde rserv o i s use d t o contro l th e ya waxi s o fth e aircraf t durin g autopilo t couple d instrumen t landin g syste m (ILS ) operations , autoland , an d automati cgo-aroun d operations . 11 . Afull yfunctionin g autopilo t duple xrudde rserv o i s require d fo rth e autopilo t t o functio n properl y 12 . Paragrap h D-09 5 o fAA' s Operation s Specification s allow s us e o fa n approve d Minimu m Equipmen t List , provide d th e condition s an d limitation s o ftha t paragrap h ar e met . 13 . Th e correctiv e actio n take n o n th e ite m addresse d i n paragrap h 6 wa s a deferral o fmaintenanc e usin g AADC- 9 Minimu m Equipmen t Lis t (MEL) , Ite m 22-2b . 14 . Deferra l usin g MEL , Ite m 22-2 b was improper . 15 . MEL-22-2 b i s fo rautolan d modes . 16 . MEL22-2 b I s t o defe rinoperativ e equipmen t tha t i s use d onl yfo r conductin g a n autoland . 17 . Th e prope rdeferra l optio n woul d hav e bee n t o placar d th e duple xrudde r serv o i n accordanc e wit h ME L22-16 . 18 . Th e us e o fME LIte m 22-2 b le d th e fligh t crew s t o believ e tha t N454AA wa s eligibl e t o b e use d fo rautopilo t couple d IL S operations , category2 operation s an d automati cgo-around s whe n i t wa s not . 19 . Further , whe n ME LIte m 22-2 b i s use d a s deferra l authority , th e onl y restriction s are tha t th e lowe rlandin g minimu m statu s o fth e aircraft mus t b e downgrade d t o IL S (CATt l only) . Thi s actio n allowe d al l prohibite d operation s excep t autoland . 20 . Wit h th e autopilo t duple xrudde rserv o properl yplacarde d inoperativ e usin g ME L22-16 , th e crew s woul d hav e bee n prohibite d fro m usin g th e autopilo t i n an yo fth e operation s liste d i n paragrap h 18 . 21 . Despit e knowledg e o fa faile d autopilo t duple xrudde rservo , maintenanc e personne l deferre d fina l correctiv e actio n b yplacardin g th e autolan d mode s inoperativ e usin g ME L22-2b . 22 . AAmaintenanc e personne l replace d th e fault yautopilo t duple xserv o o n Decembe r28 , 2007 .05/21/201 0 15:5 2 FAX202493514 2 FA A- QM S E|004/00 G 23 . N454AAwa s operate d o n fou rflights wit h a n Inoperativ e autopilo t duple x rudde rservo . 24 . B yreaso n o fth e foregoing , AAviolate d th e followin g section s o fth e Federa l Aviatio n Regulation s (Titl e 14 . Cod e o fFedera l Regulations) : a . Sectio n 119.5(1) , i n tha t AAoperate d a n aircraf t i n violatio n o f appropriat e operation s specifications . b . Sectio n 121.153(a)(2 ) byoperatin g a n aircraf t whe n i t wa s no t i n a n airworth yconditio n an d faile d t o mee t th e applicabl e airworthines s requirement s o fthi s chapter , includin g thos e relatin g t o identificatio n an d equipment . c . Sectio n 121.628(a)(4) . i n tha t AAtoo k offa n airplan e wit h inoperabl e instrument s o requipmen t installe d whe n record s identifyin g th e inoperabl e instrument s an d equipmen t an d th e informatio n require d byparagrap h (a)(3)(ii ) wa s no t availabl e t o th e pilot . d . Sectio n 121.628(a)(5) , i n tha t A Atoo k of fa n airplan e wit h inoperabl e instrument s o requipmen t installe d whe n th e airplan e wa s no t operate d unde ral l applicabl e condition s an d limitation s containe d I n th e Minimu m Equipmen t Lis t an d th e operation s specification s authorizin g us e ofth e Minimu m Equipmen t List . e . Sectio n 121,70 1 (a ) whe n AAmaintenanc e personne l too k actio n i n th e cas e o fa reporte d o robserve d failur e o rmalfunctio n o fa n airframe , engine , propeller , o rapplianc e tha t wa s critica l t o th e safety o fflight an d faile d t o make , o rhav e made , a record o ftha t actio n i n th e airplane' s maintenanc e log . f . Sectio n 121.709(a)(2) , i n tha t AAoperate d a n aircraft afte r maintenance , preventiv e maintenance , o ralteration s wer e performe d whe n th e certificat e holder , o rth e perso n wit h who m th e certificat e holde rarrange s fo rth e performanc e ofth e maintenance , preventiv e maintenance , o ralteration , an d faile d t o prepar e o rcaus e t o b e prepare d a n appropriat e entr yi n th e aircraft log , g . Sectio n 121.367(a) , i n tha t AA , a certificat e holde rfaile d t o hav e a n inspectio n progra m an d a progra m coverin g othe rmaintenance , preventiv e maintenance , an d alteration s tha t ensure d tha t maintenance , preventiv e maintenance , an d alteration s performe d b y it , o rb yothe rpersons , are performe d i n accordanc e wit h th e certificat e holder' s manual . h . Sectio n 121.367(c) , I n tha t AA . a certificat e holde rfaile d t o hav e a n inspectio n progra m an d a progra m coverin g othe rmaintenance , preventiv e maintenance , an d alteration s tha t ensure d tha t eac hcftf t• > RM S 01005/OO e 05/21/201 0 15:5 3 FA X202493514 2 FA AUM ^ « ! aircraft release d t o servic e wa s ainworth yan d ha d bee n properl y maintaine d fo roperatio n unde rthi s part . 1 . Unde r4 9 U. S C . §46301 , A Ai s subject t o a civi l penalt yfo reac h o fth e violation s alleged . Th e maximu m penaltype rviolatio n i s $25,000.00 . 2 . Unde rth e fact s an d circumstance s o fthi s case , a civi l penalt yo f $325,000.0 0 i s appropriate . Complainan t respectfull yrequest s tha t th e administrativ e la wjudg e ente ra n orde rtha t Responden t AAb e assesse d a civi l penaltyi n th e amoun t o f$326,000.00 . Submitte d thi s 30' ^

da yo fApri l 2010 . LYNETT E WOR D Regiona l Counse l Southwes t Regio n / ^ By : Yoland a Ay/al a Berna l Attorne y Safet yEnforcemen t Branc h Phone : (817)222-507 0 FAX : (817 ) ITl-^'^A ^ o r509 2 e-ma// ; Yolanda.A.Bernaimaa.ao v05/21/201 0 15:5 3 FAX 202493514 2 FA A- DM S l^OOG/OO G CERTIFICAT E O F SERVIC E I certifytha t th e foregoin g Complain t ha s bee n maile d thi s dat e b yCertifie d Mail , Retur n Receip t Requested , to :

Federa l Aviatio n Administratio n 80 0 Independenc e Avenue , S W Washington , D C 2059 1 Attn : Hearin g Docke t Clerk , AGC-43 0 Wilbu rWrigh t Building , Suit e 2W100 0 Eva n P . Singe r JONE S DA

Y 272 7 Nort h Harwoo d Stree t Dallas , T X7520 1 Phone : (214)969-502 1 FAX : (214 ) 969-510 0 Franci s C . Heil , Esq . America n Airlines , Inc . Lega l Departmen t P.O . Bo x619616 , M D 567 5 DF WAirport . TX7526 1

^ 

## jiiAA ^ C . Sk^ ^ Sylvla^C . Twa . Paralega l Specialis t Federa l Aviatio n Administratio n Southwes t Regio n Offic e o fth e Regiona l Counse l Date ; Apri l 30 . 201 0