**Exhibit10.30**

**FORMOF OFFER LETTER**

[RIGHTNOWTECHNOLOGIES, INC. LETTERHEAD]

TRANSMITTEDVIA EMAIL

June 20, 2007

Dear [NAME],

The purpose of thisletter is to amend your offer letter dated [ORIGINAL LETTER DATE] (“OriginalLetter”) to reflect the recent organization restructure, and to clarify yourentitlement to certain benefits upon termination of your employment. To theextent of any inconsistency between the terms of this letter and your OriginalLetter, this letter shall control with respect to the subject matter hereof.Any capitalized terms in this letter shall have the same meaning as in theattachment to this letter.

Organization Restructure:   [REPORTING]. The Board has determined that your position meets the requirements ofSEC Rule 16a-1, and that accordingly you are designated as an officer ofRightNow Technologies, Inc. (the “Company”) for the purpose of Section 16 ofthe Securities and Exchange Act of 1934 (“Executive Officer”).  As an Executive Officer, there will beadditional SEC reporting requirements that pertain to your employment andremuneration.  I believe that you havealready been provided with a copy of the Company’s s16 Manual, which you shouldcarefully review.

[INDEMNIFICATION]

Recognizing your enhancedresponsibilities, the Board has approved [REMUNERATION]. In addition, the Boardhas approved a new grant to you of options to purchase [NUMBER OF OPTIONSHARES] shares of the Company’s common stock, which will vest over 4 years andbe governed by the terms of the attached stock option agreement for your reviewand signature.

Termination ofEmployment:  You willreceive the following benefits if your employment with the Company (or anysuccessor company or affiliated entity with which you are then employed) isterminated by the Company or such other employer without Cause:

(i)                                     accelerationof [VESTING ACCELERATION] of your then unvested stock options in connectionwith the attendant stock option award, and stock option awards made after thedate of this letter, and subject to the terms and conditions of each such stockoption agreement that is executed by you and the Company; and

(ii)                                  6months salary continuation at your then current on target earnings (OTE) asdetermined by the Company’s Compensation Committee from time to time.

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Termination of Employmentfollowing a Change of Control:  In lieu of the benefits referred to above,you will receive the following benefits if (a) your employment with the Company(or any successor company or affiliated entity with which you are thenemployed) is terminated by the Company or such other employer without Causewithin twelve months following the date of a Change in Control of the Company;or (b) your employment with the Company (or any successor company or affiliatedentity with which you are then employed) is terminated by you for Good Reasonwithin twelve months following the date of a Change in Control of the Company:

(i)                                     accelerationof 100% of your then unvested stock options in connection with the attendantstock option award, and stock option awards made after the date of this letter,and subject to the terms and conditions of each such stock option agreementthat is executed by you and the Company; and

(ii)                                  6months salary continuation at your then current on target earnings (OTE) asdetermined by the Company’s Compensation Committee from time to time.

Actions:  Could you please take the following actions:

1.               Return a copy ofthe signed indemnification agreement and stock option agreement to VickiPollington.

2.               Sign this letter toindicate your acceptance of the amendment to your offer letter, and return acopy to Vicki Pollington.

3.               Retain one copy ofeach document for your records.
| RIGHTNOW TECHNOLOGIES, INC. |           |   |
|-----------------------------|----------------|--------|
|                        |           |   |
|                        |           |   |
| By:                         |           |   |   |   |   |
|                        | Greg Gianforte |   | [NAME] |
|                        |           | [DATE] |
|                             |                |        |  |  |  |  |

 

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**ATTACHMENT**

**DEFINITIONS**

#### “Change in Control” shall mean a change in ownership or control of theCompany effected through any of the following transactions:

##### 1.               merger,consolidation or other reorganization unless securities representing more than50% of the total combined voting power of the voting securities of thesuccessor corporation are immediately thereafter beneficially owned, directlyor indirectly and in substantially the same proportion, by the persons whobeneficially owned the Company’s outstanding voting securities immediatelyprior to such transaction;

##### 2.               the sale, transferor other disposition of all or substantially all of the Company’s assets;

##### 3.               the acquisition,directly or indirectly by any person or related group of persons (other thanthe Company or a person that directly or indirectly controls, is controlled by,or is under common control with, the Company), of beneficial ownership (withinthe meaning of Rule 13d-3 of the Exchange Act) of securities possessing morethan 50% of the total combined voting power of the Company’s outstandingsecurities pursuant to a tender or exchange offer made directly to the Company’sstockholders; or

##### 4.               a change in thecomposition of the Board of Directors over a period of 36 consecutive months orless such that a majority of the directors ceases, by reason of one or morecontested elections for directorship, to be comprised of individuals who either(i) have been directors continuously since the beginning of such period or (ii)have been elected or nominated for election as directors during such period byat least a majority of the directors described in clause (i) who were still inoffice at the time the Board of Directors approved such election or nomination.

Following a Changein Control, “Company” shall refer to the successor corporation in thetransaction.

#### Termination of employment for “Cause” shall mean termination by theCompany of your employment based upon (i) the willful and continued failure byyou substantially to perform your duties and obligations (other than any suchfailure resulting from your incapacity due to physical or mental illness or anysuch actual or anticipated failure resulting from your termination for “GoodReason” as defined below), (ii) your conviction or plea bargain in connectionwith the commission or alleged commission of any felony or gross misdemeanorinvolving moral turpitude, fraud or misappropriation of funds, or (iii) yourwillful engaging in misconduct which causes substantial injury to the Company,its other employees or its clients, whether monetarily or otherwise.  For purposes of this paragraph, no action orfailure to act on your part shall be considered “willful” unless done, oromitted to be done, by you in bad faith and without reasonable belief that youraction or omission was in the best interests of the Company.

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#### “Good Reason” shall mean the occurrence of any of the following eventsfollowing a Change in Control, except for the occurrence of such an event inconnection with the termination of your employment by the Company (or anysuccessor company or affiliated entity then employing you) for Cause,Disability or death:

#### 1.               the assignment toyou of employment duties or responsibilities which are not substantiallycomparable in responsibility and status to the employment duties andresponsibilities you held immediately prior to the Change in Control;

#### 2.               a reduction in yourbase salary [ADDED TERM] as in effect immediately prior to the Change inControl or as the same may be increased from time to time during the term ofthis Agreement; or

#### 3.               requiring you towork in a location more than 50 miles from your office location immediatelyprior to the Change in Control, except for requirements of temporary travel onthe Company’s business to an extent substantially consistent with your businesstravel obligations immediately prior to the Change in Control.

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**SCHEDULEOF MATERIAL DIFFERENCESTO EXHIBIT 10.30**
| **Name**         | ** ** | **Original  Letter   Date** | ** ** | **Reporting**                                                                          | ** ** | **Indemnification**                                                                                                                                                                                                                                                                                                                                                  | ** ** | **Remuneration**                                                                                                                                                        | ** ** | **Number   of Option   Shares** | ** ** | **Vesting   Acceleration** | ** ** | **Date** | ** ** | **Added   Term** |
|------------------|------------|-----------------------------|------------|----------------------------------------------------------------------------------------|------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------|------------|---------------------------------|------------|----------------------------|------------|----------|------------|------------------|
|             |       |                        |       |                                                                                   |       |                                                                                                                                                                                                                                                                                                                                                                 |       |                                                                                                                                                                    |       |                            |       |                       |       |     |       |             |
| Steven D. Daines |       | June 14, 2000               |       | Effective April 1, 2007, you will be the VP and GM  for Asia Pacific, reporting to me. |       | In addition, the Company has adopted a policy of  indemnifying its Executive Officers and directors for certain types of  liabilities. In this regard, I enclose a copy of our standard indemnification  agreement for your review and signature. This agreement replaces the  indemnification agreement that you entered into with the Company on August  11, 2000. |       | a new OTE of $290,000, comprising a base of $180,000  and an on-target bonus potential of $110,000. The new remuneration package  will be effective from April 1, 2007. |       | 20,000                          |       | 12.5%                      |       | 6/21/07  |       | N/A              |
|             |       |                        |       |                                                                                   |       |                                                                                                                                                                                                                                                                                                                                                                 |       |                                                                                                                                                                    |       |                            |       |                       |       |     |       |             |
| Joseph Brown     |       | March 16, 2007 (1)          |       | Under the new reporting structure, you will report  to me.                             |       | In addition, the Company has adopted a policy of  indemnifying its Executive Officers and directors for certain types of  liabilities. In this regard, I enclose a copy of our standard indemnification                                                                                                                                                              |       | N/A (1)                                                                                                                                                                 |       | 20,000                          |       | 12.5%                      |       | 6/28/07  |       | N/A              |

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|                |   |                 |   |                                                                            |   | agreement for your review and signature.                                                                                                                                                                                                          |   |                                                                                                                                                                    |   |   |   |   |   |    |   |     |
|---------------------|--------|----------------------|--------|---------------------------------------------------------------------------------|--------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|--------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------|--------|--------|--------|--------|--------|---------|--------|----------|
|                |   |                 |   |                                                                            |   |                                                                                                                                                                                                                                              |   |                                                                                                                                                                    |   |   |   |   |   |    |   |     |
| Jason  Mittelstaedt |   | January 24, 2006 (2) |   | Effective April 1, 2007, you will report to me.                                 |   | N/A. However, Mr. Mittelstaedt previously signed  RightNow’s standard indemnification agreement on January 24, 2006.                                                                                                                         |   | a new OTE of $260,000, comprising a base of $190,000  and an on-target bonus potential of $70,000. The new remuneration package  will be effective from April 1, 2007.  |   | 20,000 |   | 12.5%  |   | 6/21/07 |   | N/A      |
|                |   |                 |   |                                                                            |   |                                                                                                                                                                                                                                              |   |                                                                                                                                                                    |   |   |   |   |   |    |   |     |
| Mike Saracini       |   | July 20, 2005 (3)    |   | Effective April 1, 2007, you will be the VP and GM,  Americas, reporting to me. |   | In addition, the Company has adopted a policy of  indemnifying its Executive Officers and directors for certain types of liabilities.  In this regard, I enclose a copy of our standard indemnification agreement  for your review and signature. |   | a new OTE of $425,000, comprising a base of $250,000  and an on-target bonus potential of $175,000. The new remuneration package  will be effective from April 1, 2007. |   | 50,000 |   | 25%    |   | 7/16/07 |   | or bonus |

 

This schedule sets forththe material terms, to the extent they are different, of the offer letters witheach of Steven D. Daines, Joseph Brown, Jason Mittelstaedt and MikeSaracini.  The form is filed herewith.

(1)                                  Thefollowing are the surviving material terms of the Original Letter for JosephBrown:

“I am pleased to offer you a full-time position with RightNowTechnologies (“RightNow”) as a VP & GM EMEA located in the UK.”

“Your On Target Earnings (OTE) will be $380,000 annually, consisting ofa base salary of $220,000 per year with an on-target bonus potential of$160,000 per annum.”

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“In addition, subject to approval by the RightNow Board of Directors,you will receive options to purchase 30,000 shares of RightNow common stock,which will vest over four years and be governed by the terms of the stockoption agreement.  If your employment isterminated for a reason other than for cause, 12.5% of the then unvestedoptions under this grant will vest, as documented in your stock optionagreement.  If your employment isterminated within 12 months after a change in control of RightNow, 100% of yourthen unvested options under this grant will vest, as documented in your stockoption agreement.”

“RightNow will reimburse you for normal, reasonable relocation expensesup to $7,500 submitted with receipts. RightNow also agrees to reimburse you for moving back to the US from theUK at the end of the program for an amount up to $7,500 ($15,000 max. total).  In addition, RightNow will provide housingand car allowance, tax equalization, tax preparation assistance per letter ofunderstanding enclosed.  It will be yourresponsibility to pay custom duties and taxes on items purchased while onassignment.”

(2)                                  Thefollowing are the surviving material terms of the Original Letter for JasonMittelstaedt:

“I am pleased to offer you a full-time position with RightNowTechnologies (“RNT”) as Vice President of Marketing located in Bozeman.”

“In addition, the RNT Board has approved a grant to you of options topurchase 75,000 shares of RNT common stock, which will vest over four years andbe governed by the terms of a stock option agreement.  The option agreement will include an acceleratedvesting provision in the event of. termination of your employment within the 12months following a change of control of RNT. If your employment is terminated for a reason other than cause, vestingwill accelerate on 12.5% of your unvested options.”

(3)                                  Thefollowing are the surviving material terms of the Original Letter for MikeSaracini:

“In addition, subject to approval by the RNT Board of Directors, youwill receive options to purchase 50,000 shares of RNT common stock, which willvest over four years and be governed by the terms of the stock optionagreement.  Your option agreement willinclude an accelerated vesting provision in the event of a change of control ofRNT and change or loss of your position within the 12 months following the changeof control.  If your employment is terminatedfor a reason other than cause or you choose to resign due to significant changein responsibilities or reporting structure, vesting will accelerate on 25% ofyour unvested options.”

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