1

TENNESSEE BUREAU OF WORKERS’ COMPENSATION

WORKERS’ COMPENSATION APPEALS BOARD

Courtney Lee ) Docket No. 2020-08-0214

)

v. ) State File No. 109468-2019

)

Federal Express Corporation, et al. )

)

)

Appeal from the Court of Workers’ )

Compensation Claims )

Deana C. Seymour, Judge )

Affirmed and Certified as Final

The employee reported sustaining injuries to her neck and low back after handling a box

during the course and scope of her employment. The employer accepted the claim as

compensable and provided authorized medical treatment. The authorized physician

provided conservative care but later indicated he was unable to discern any objective

findings supporting the need for continued medical treatment made reasonably necessary

by the work accident. The physician placed her at maximum medical improvement,

released her with no restrictions, and opined that no additional medical treatment was

necessary for her work-related injuries. After a trial, the court found the injury to be

compensable but found the employee had failed to prove entitlement to temporary or

permanent disability benefits. Among other findings, the court’s compensation order

stated the employee was entitled to future medical treatment made reasonably necessary

by the work accident with her treating physician. Thereafter, the employee filed a motion

seeking additional medical benefits, which the employer declined to authorize. The trial

court granted the employee’s motion, determining that she was entitled to further

evaluation by her treating physician, and the employer has appealed. We affirm the trial

court’s order and certify it as final.

Judge Pele I. Godkin delivered the opinion of the Appeals Board in which Presiding

Judge Timothy W. Conner and Judge Meredith B. Weaver joined.

Joseph B. Baker, Memphis, Tennessee, for the employer-appellant, Federal Express

Corporation

Courtney Lee, Cleveland, Mississippi, employee-appellee, pro se

FILED

Jul 05, 2022

12:27 PM(CT)

TENNESSEE

WORKERS' COMPENSATION

APPEALS BOARD
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Factual and Procedural Background

Courtney Lee (“Employee”) was working for Federal Express Corporation

(“Employer”) on November 2, 2019, when she reported injuring her neck and lower back

after handling a box. Employer accepted the claim as compensable and, on November 4,

Employee saw a nurse practitioner who diagnosed her with neck and back pain, muscle

spasms, and a musculoskeletal strain. The nurse practitioner provided several weeks of

conservative treatment, ultimately referring Employee to an orthopedist due to ongoing

and worsening symptoms. Employee selected Dr. Frederick Wolf from an Employerprovided panel, who also provided conservative treatment. Results from MRIs of

Employee’s cervical and lumbar spine were unremarkable, revealing only an

“[i]ncidental finding of [a] nodule in the right lobe of the thyroid” and evidence of

“[m]ild facet arthropathy in the lower lumbar spine.” Dr. Wolf could not identify any

objective findings to explain Employee’s ongoing complaints of arm and leg numbness 

and returned her to full duty in December 2019.

Employee saw Dr. Wolf again in January 2020, reporting that she reinjured or

aggravated her back upon returning to work for Employer. Dr. Wolf ordered a second

MRI of Employee’s lumbar spine, an MRI of Employee’s pelvis and thoracic spine, and

an EMG nerve conduction study of Employee’s upper and lower extremities. As with

Employee’s previous radiologic findings, the results of imaging and diagnostic testing

were described as unremarkable. Likewise, the x-ray report of Employee’s lumbar spine

taken in December 2019 noted a clinically “[n]ormal study.” Dr. Wolf released

Employee at MMI on January 23, 2020, and stated he had nothing further to offer her.

Following a trial, the court issued a compensation order finding Employee had a

compensable injury, requiring Employer to continue providing medical treatment with

Dr. Wolf “for any work-related condition” and denying Employee’s request for

temporary and/or permanent disability benefits.

On January 31, 2022, Employee filed a motion for medical benefits, stating she

was “awarded medical benefits but . . . Employer sent [her] a letter rejecting [her request]

to see Dr. Wolf.” In its letter to Employee, also dated January 31, Employer referred to

Dr. Wolf’s January 23, 2022 office note, stating that Dr. Wolf “indicate[d] that there is no

additional medical treatment that [Employee] need[s] in terms of [her] workers’

compensation injury . . . and, therefore, there is no need for [Employee] to return to [Dr.

Wolf’s] office.”1 The letter also informed Employee of Employer’s position that it had

“complied with the Compensation Order entered by the Court.” In response to a January

31, 2022 written inquiry from Employer, Dr. Wolf wrote that he “[did] not feel

[Employee] requires further medical treatment for her work[-]related injury, as [she] had

1 Employer’s reference to an office note dated January 23, 2022, appears to be a typographical error, as

Employer’s other references to Dr. Wolf’s notes from this visit correspond to a January 23, 2020 date of

service. The office note in question is not a part of the record on appeal.
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no objective findings on her MRI’s and EMG nerve conduction study that could be

related to her work injury.” Dr. Wolf added that he had “nothing further to offer her” but,

importantly, wrote that he has “not refused to see her.” Finally, Dr. Wolf concluded by

stating “it is [his] medical opinion that there is no further treatment to offer for

[Employee’s] workman’s [sic] compensation injury.”

Employer filed a response to Employee’s motion for medical benefits on February

16, 2022, and the motion was heard by the trial court on March 14. Following a hearing,

the trial court ordered Employer to allow Employee to return to Dr. Wolf, stating that

Employee had already proven that “she sustained a compensable work-related injury”

and that Employee “is entitled to be evaluated by Dr. Wolf to determine whether [her]

current complaints are related to her work injury and whether [she] needs any further

treatment.”2 Employer has appealed.

Standard of Review

The standard we apply in reviewing a trial court’s decision presumes that the 

court’s factual findings are correct unless the preponderance of the evidence is otherwise. 

See Tenn. Code Ann. § 50-6-239(c)(7) (2021). When the trial judge has had the 

opportunity to observe a witness’s demeanor and to hear in-court testimony, we give 

considerable deference to factual findings made by the trial court. Madden v. Holland 

Grp. of Tenn., Inc., 277 S.W.3d 896, 898 (Tenn. 2009). However, “[n]o similar 

deference need be afforded the trial court’s findings based upon documentary evidence.” 

Goodman v. Schwarz Paper Co., No. W2016-02594-SC-R3-WC, 2018 Tenn. LEXIS 8, at 

*6 (Tenn. Workers’ Comp. Panel Jan. 18, 2018). Similarly, the interpretation and 

application of statutes and regulations are questions of law that are reviewed de novo with 

no presumption of correctness afforded the trial court’s conclusions. See Mansell v. 

Bridgestone Firestone N. Am. Tire, LLC, 417 S.W.3d 393, 399 (Tenn. 2013). We are 

also mindful of our obligation to construe the workers’ compensation statutes “fairly, 

impartially, and in accordance with basic principles of statutory construction” and in a 

way that does not favor either the employee or the employer. Tenn. Code Ann. § 50-6-

116 (2021).

Analysis

In its notice of appeal, Employer asserts the trial court erred by ordering it “to

provide [Employee] with additional medical treatment with Dr. Frederick Wolf, the

2 Also on March 22, but subsequent to the trial court’s order granting Employee’s motion for medical 

benefits, Employee filed a motion to compel, requesting that she be “able to see a doctor of [her] choice

or . . . for the court to make a decision based on a medical expert [of its choosing] to rule out that [her]

current symptoms are work[-]related.” Based upon our review of the record, it appears the trial court

neither heard nor ruled on that motion, presumably because the trial court’s March 22 order granting

Employee’s motion for medical benefits rendered her motion to compel moot.
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authorized panel physician, when Dr. Frederick Wolf has opined that [Employee] needs

no further reasonable and necessary medical treatment for her work injury.” Employer

further contends in its brief that Employee “failed to discharge her burden of proof” and

failed to “offer any evidence of a causal link between the requested medical treatment

and her work injury.” Finally, Employer asserts the trial court erred by disregarding the

opinion of the authorized treating physician, whose opinion was entitled to a presumption

of correctness, “in the absence of any countervailing proof.”

Tennessee Code Annotated section 50-6-204(a)(1)(A) provides that an employer

shall furnish medical treatment to an injured worker that is “made reasonably necessary

by accident.” Moreover, “the question of whether a particular medical treatment is ‘made

reasonably necessary’ must be answered based upon the proof presented at the time the

treatment is proposed.” McClendon v. Food Lion, LLC, No. E2013-00380-WC-R3-WC,

2014 Tenn. LEXIS 518, at *8 (Tenn. Workers’ Comp. Panel July 11, 2014). A workers’

compensation judge is authorized to “determine whether it is appropriate to order the

employer . . . to provide specific medical care and treatment, medical services or medical

benefits, or both, to the employee pursuant to a judgment or decree entered by a judge

following a workers’ compensation trial.” Tenn. Code Ann. § 50-6-204(g)(2)(B). In

addition, “the Supreme Court has consistently held that an employee’s assessment as to

his or her own physical condition is competent testimony that is not to be disregarded.”

McClendon, 2014 Tenn. LEXIS 518, at *8; see also Limberakis v. Pro-Tech Security,

Inc., No. 2016-08-1288, 2017 TN Wrk. Comp. App. Bd. LEXIS 53, at *7 (Tenn.

Workers’ Comp. App. Bd. Sept. 12, 2017) (“Unless a court terminates an employee’s

entitlement to medical benefits, or approves a settlement in which the parties reach a

compromise on the issue of future medical benefits, an injured worker remains entitled to

reasonable and necessary medical treatment causally-related to the work injury in

accordance with Tennessee Code Annotated sections 50-6-204(a)(1)(A) and 50-6-

102(14)(C) (2016).”).

Here, it is undisputed that Employee sustained a compensable injury on November

2, 2019. Although she did not offer expert medical proof establishing the need for

additional medical care, the trial court previously entered a judgment awarding her future

medical benefits provided by Dr. Wolf. Moreover, Employee testified that she continues

to suffer pain in her neck, back, and legs despite being released at maximum medical

improvement by Dr. Wolf in January 2020. In addition, Dr. Wolf opined in a Standard

Form Medical Report (“Form C-32”) that, although Employee retained no permanent

impairment, lifting a box at work was more likely than not “primarily responsible for the

injury or primarily responsible for the need for treatment.” Following her release by Dr.

Wolf and the entry of the trial court’s judgment, Employee attempted without success to

schedule a return visit to Dr. Wolf, contending her pain has “not ever stopped.” The trial

court’s judgment specifically required Employer to “continue to provide medical

treatment with Dr. Frederick Wolf for any work-related condition.” That order was not

appealed.
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In Employer’s correspondence to Dr. Wolf after Employee sought additional

medical treatment, it referenced his last medical note, dated January 23, 2020, and

asserted Employee was examined on multiple occasions and underwent extensive

objective testing that was “all within normal limits.” Employer’s letter also stated that

Dr. Wolf had previously expressed that he could not find any “objective medical reason

for [Employee’s] complaints of numbness in both hands, pain in her back, feet and legs

and . . . found that no additional medical treatment was required in terms of [Employee’s]

November 2, 2019 incident at work.” Employer asked Dr. Wolf to provide his opinion,

within a reasonable degree of medical certainty, as to whether Employee required any

additional medical treatment for her work injury. The request for Dr. Wolf’s opinion,

however, was necessarily based on the information Dr. Wolf had available to him two

years prior to Employee’s current request for treatment and prior to the trial court’s

judgment awarding future medical benefits. Dr. Wolf responded in the following

manner:

I do not feel Ms[.] Lee requires further medical treatment for her work[-]

related injury, as she had no objective findings on her MRI’s and EMG

nerve conduction study that could be related to her work injury. I have

nothing further to offer her. That said, I have not refused to see her.

Rather it is my medical opinion that there is no further treatment to offer for

her workman’s [sic] compensation injury.

(Emphasis added.) As the trial court emphasized, Dr. Wolf’s February 2022 opinion was

“based on diagnostic testing and information dating back two years.” Given the

circumstances presented, including the trial court’s final compensation order issued in

December 2021 authorizing future medical treatment with Dr. Wolf, Employee’s

continued symptoms and complaints of pain, the fact that Employee has not seen Dr.

Wolf since January 2020, and his reliance upon diagnostic testing performed two years

ago, we cannot conclude the trial court erred in ordering Employer to authorize a current

evaluation by Dr. Wolf pursuant to the terms of its prior judgment.

3

Employer also contends the trial court erred by ignoring the recommendations of

the authorized physician “despite [Employee’s] failing to offer any countervailing

3 We do not intend to suggest, however, that an employee’s right to future medical benefits has no limits. 

Even in circumstances where a court-approved settlement or judgment establishes an employee’s 

entitlement to future medical benefits, if an employer produces credible expert proof that the employee’s

current request for treatment is not causally related to the work accident or is not reasonably necessary as 

a result of the accident, the burden of proof is on the employee to come forward with sufficient evidence

supporting his or her claim for additional benefits. Here, Employer is basing its argument on an expert 

opinion that necessarily relies on information that is two years old and that was available to the parties

and the court at the time the original judgment, including the award of future medical benefits, was

entered.
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medical proof at the hearing on her [motion].” Employer asserts Dr. Wolf’s medical

opinion “regarding the scope of additional medical care warranted for [Employee’s] work

injury was entitled to a presumption of correctness . . . [and Employee] did not enjoy a

right to further medical treatment solely for purposes of an evaluation.” We first note

that Dr. Wolf supplied the same opinion regarding the need for additional treatment, or

lack thereof, prior to the December 2021 compensation hearing, and the trial court

included this information in the compensation order. Yet, the court nevertheless awarded

future medical benefits with Dr. Wolf as may be made reasonably necessary by the work

accident.

Moreover, in Dr. Wolf’s most recent response, he reiterated that although he had

nothing further to offer Employee based on the two-year-old information he had available

to him, he also stated, “I have not refused to see her.” Finally, Employee has not seen Dr.

Wolfe since she was released at maximum medical improvement, and she testified that

she continues to experience symptoms and pain she relates to the work incident. Based

upon the totality of circumstances, we discern no error with the trial court’s order for

Employee to be seen by her authorized physician, Dr. Wolf.

Conclusion

Based on the foregoing, the trial court’s order is affirmed and certified as final.

Costs on appeal are taxed to Employer.
 

 

 

 TENNESSEE BUREAU OF WORKERS’ COMPENSATION 

 WORKERS’ COMPENSATION APPEALS BOARD 

Courtney Lee ) Docket No. 2020-08-0214 

) 

v. ) State File No. 109468-2019 

)

Federal Express Corporation, et al. ) 

) 

) 

Appeal from the Court of Workers’ ) 

Compensation Claims ) 

Deana C. Seymour, Judge ) 

CERTIFICATE OF SERVICE

 

I hereby certify that a true and correct copy of the Appeals Board’s decision in the referenced 

case was sent to the following recipients by the following methods of service on this the 5th day 

of July, 2022. 

Name Certified 

Mail

First Class 

Mail

Via 

Fax

Via 

Email

Sent to: 

Joseph R. Baker X jbaker@mckuhn.com

Courtney Lee X clee32102@gmail.com

Deana C. Seymour, Judge X Via Electronic Mail

Kenneth M. Switzer, Chief Judge X Via Electronic Mail

Penny Shrum, Clerk, Court of 

Workers’ Compensation Claims

X penny.patterson-shrum@tn.gov

 

Matthew Keene

Acting Deputy Clerk, Workers’ Compensation Appeals Board

220 French Landing Dr., Ste. 1-B 

Nashville, TN 37243 

Telephone: 615-532-1564 

Electronic Mail: WCAppeals.Clerk@tn.gov