# \l^\^-f ^ ^ow_.^-V r Adams , Kevi n (OST) From : Brend a Hartma n [qbhartman@frontier.com ] . ,o-,,i>j-U,rA | Sent : Sunday , Novembe r20 , 201 1 1:1 4 A M . Jr^n^lUj^!:-, , To : Adams , Kevi n (OST ) y ^ J -:_ ) Lri : v\ilU i : c Subject : Docke t DOT-OST-2009-030 0 1 / 

### 2' M 

### ^ni ^ 2 \A!! : 5 0 M yiiusban d an d I ar e jus t averag e citizen s wh o occasionall yfl ysomewher e o n vacation , o rt o visi t kid s whe n I don' t wan t t o tak e to o man yday s of fofwor k t o ge t somewher e b ycar . W e als o fl ywhe n ou ron e daughte rdecide s t o gift u s wit h ticket s t o thei rhome . I n th e mor e distan t pas t w e alway s fle wou t ofMidlan d becaus e th e rat e alway s seeme d cheaper . However , tha t usuall ymean t th e expens e ofa mote l roo m fiv e mile s fro m th e airport becaus e o fth e earl ydepartur e an d t o eliminat e an yworryabou t ba d road s o rca rtroubl e s o clos e t o fligh t time . The n m ydaughte rstarte d flyin g t o se e u s an d sh e woul d fl yint o Alpen a airport . Afte rsh e di d tha t severa l time s an d al l wen t wel l w e starte d t o loo k a t thing s differentl y an d w e tried i t ourselves . I t wa s s o much nice rt o no t hav e t o g o a da yearl yan d no t hav e a 3 hou rdriv e bac k t o Alpen a o n ou rretur n tri p whe n w e migh t b e mor e tired . I eve n encouraged m ysiste rt o fl yi n her e i n Octobe rofthi s yea rwhe n sh e cam e t o visit . I hav e alway s rea d th e pape rclosel yabou t th e struggle s ofairlin e companie s tryin g t o hav e enoug h passenger s eac h yea rt o mak e comin g her e worthwhil e fo rthem . I hav e als o notice d tha t number s hav e bee n goin g u p an d ifth e airlin e i s dependable an d isn' t alway s havin g delays , peopl e wil l flyfro m here . "I.wksquit e dismaye d t o se e tha t on e ofth e option s wa s fro m a n airlin e tha t wa s goin g t o a n airport tha t di d no t hav e th e connectin g flight s t o place s tha t w e go . I t cost s a lo t mor e mone yfo ra ticke t t o hav e t o pa yfo rtw o differen t airline s t o ge t somewhere . Sinc e I a m 6 4 an d m yhusban d i s 6 9 w e als o hav e a lo t mor e bathroo m issue s tha n w e use d to , an d I woul d neve rge t o n a^plan e tha t didn' t hav e a bathroo m o ra n attendant . I fw e en d u p wit h tha t kin d ofservic e here , w e wil l revert bac k t o flyin g ou t ofMidlan d o r Saul t St e Mari e wher e i t look s lik e Delt a wil l stil l b e flyin g ou t of . I t woul d definitel yb e a backwar d ste p fo rou rarea. * Than k you . Brend a M . Hartma n (Sorryabou t th e testin g email . Min e wouldn' t g o throug h unti l I clicke d ont o th e actua l lin k Bill i McRobert s sen t t o me. )

## Adams , Kevi n (OST) From : Brya n Dor t [bryandort@gmail.com ] Sent : Wednesday , Novembe r16 , 2011 10:5 5 A M To : Adams , Kevi n (OST ) Cc : senator@levin.senate.gov ; senator@stabenow.senate.go v Subject : Alpen a Airport Concern s Mr . Adams , A s a travelin g compute r consultant , I a mwritin g yo u toda yt o expres s m yconcern s abou t th e recen t bid s fo r servic e fo r th e ai r servic e a t Alpen a Count yRegiona l Airpor t i n Alpena , Michigan . Th e bid s receive d wil l no t servic e th e Alpen a communit yan d doe s no t giv e us'crleg^
- expectation s o n ticke t prices . -• ' • W e nee d guarantee d cod e sharin g alon g wit ha gatewa yairpor t tha t provide s mor e choic e o f v services . Clevelan d i s no t a gatewa yairpor t an d woul d ad

d an extr a sto p t o mos t flights . Thi s add s tim e an

d expens e t o ou r travelers . • • . Th e aircraf t propose d i n th e bi d ar e muc hsmalle r an d d o no t hav e restrooms . Althoug hth e ai r tim e i s 4 5 minute s t o Cleveland , th e actua l tim e o n th e plan e i s muc hlonger . Alpena' s traffi c i s u p tw o year s i n a ro wan d th e projection s base d o n economi c developmen t project s an

d activit ysho wcontinue d increase s i n traffic . Cancelle d seat s ar e currentl y bein g use d whe n figurin g loa d factor s an d ar e drivin g tha t percentag e down . Seat s o n cancelle d flight s shoul d no t b e counte d a s ope n seat s whe n figurin g loa d factors . My understandin g i s tha t recen t improvement s t o th e airpor t cause d traffi c pattern s t o b e affecte d an

d ma yhav e cause d enplanement s t o b e affecte d negatively . I amrequestin g tha t th e DO T re-bi d th e servic e t o Alpena . W e nee d mor e tim e t o find a bette r solutio n an d find a carrie r tha t wil l servic e th e communit yappropriately . Than k yo u fo r you r time . Sincerely , Brya n Dort . 12 7 NNort hSt . Alpena , M I 4970 7 bryandortOgmail.co m cc : US'Senato r Car l Levin : senator(a)levin.senate.govU S Senato r Debbi e Stabenow : senatoriSstabenow.senate.go vU S Congressma n Dr . Da n Benishe k

## Adams , Kevi n (OST) From : Darlen e Garan t [garantsoffice@yahoo.com ] Sent : Tuesday , Novembe r15 , 201 1 12:2 4 P M To : Adams , Kevi n (OST ) Subject : Airlin e Service t o Alpen a 

### Pleas e d o no t

awar dth e bi dt o th e lewdes t bidder . It

i s no t practical t o fly t o Clevelan dwhe nw e hav e amajo r hu b like Detroi t

i nour ow nstate ! Kee p th e busines s i nMichigan ! Thanks....Bil l Garan t

### Adams , Kevi n (OST ) From : Dort , Lessle e [dortl@northwood.edu ] Sent : Wednesday , Novembe r16 , 201 1 10:5 8 AM To : Adams , Kevi n (OST ) Cc : senator@levin.senate.gov ; senator@stabenow.senate.go v Subject : Alpen a M l ai rservice I urg e yo u no t t o awar d th e ai rservic e bi d fo rAlpen a t o th e curren t bidder . I n th e pas t tw o year s alone , Alpena' s traffi ci s u p an d ou rprojections , base d o n economi cdevelopment project s an d activity , sho w continue d increase s i n traffic . Th e Alpen a communit yha s bee n steadil yturnin g th e economi ccorner . Ou rbusinesse s rel yo n timely , reliabl e ai rservice . Withou t a viabl e airport w e stan d t o los e significan t dollars . Tw o ke yexample s ar e th e Alpen a Comba t Readines s Trainin g Cente ran d th e Thunde rBa yNationa l Marin e Sanctuary
. Eac h mus t hav e reliabl e ai rservic e tha t th e curren t bid s d o no t meet . Ne wbusines s opportunitie s ctDnsiderin g Alpen a wil l loo k elsewher e i ftransportatio n need s ar e les s tha n satisfactory . ?*.-.; > * . W e nee d guarantee d code-sharin g (integrate d reservatio n system)
. " " " •' • Ove r3 millio n dollar s i n Essentia l Ai rServic e subsid yfo rles s servic e i s no t a goo d us e oftaxpaye r money . I fAlpen a passenger s experienc e a cancelle d fligh t i n Cleveland , ther e ar e veryfe woption s i n gettin g hom e whe n compare d t o Detroit . Th e curren t bi d doe s no t giv e u s clea rexpectation s o n ticke t price s i n al l situations . Th e plane s propose d ar e muc h smalle r- wit h n o restrooms . Althoug h th e ai rtim e i s 4 5 minutes , th e actua l tim e o n th e plan e i s muc h longer , possibl yleavin g peopl e i n a veryuncomfortabl e situation . Th e curren t bidde rdoe s no t hav e a stron g networ k ofsupport . Ther e ar e a limite d numbe ro fplane s availabl e fo rthem t o serv e thei rmarket(s ) s o wher e doe s tha t leav e u s whe n a plan e experience s mechanica l issues ? Clevelan d i s no t a gatewa yairport an d woul d ad d a n extr a sto p t o mos t flights . Thi s add s tim e an d expens e t o ou rtravelers . W e nee d mor e tim e o n thi s becaus e th e issu e i s mor e abou t lac k ofcompetitio n tha n i t i s abou t cos t an d w e nee d tim e t o fin d th e bes t solutio n fo ral l partie s involved . Cancelle d seat s ar e currentl ybein g use d whe n figurin g loa d faptor s an d ar e drivin g tha t percentag e

. down . Seat s o n cancelle d flight s shoul d no t b e counte d a s op^-^eat s whe n figurin g loa d factors . Pleas e re-bi d ai rservic e t o Alpen a s o w e ca n fin d a bette rsolution.* . Kindly , Lessle e Dor t | Alpen a Progra m Cente rManage r Northwoo d Universit y| Adul t Degre e Progra m phon e 989.358.7302 1 fa x989.358.723 7 email : dortl @ nort h wood.eci u | Discove rth e Leade ri n Yo u 

### Ope n advisin g hours : Monday , Wednesday , Thursday , 8:00a m - 2:00p m m i Facebook Searc h o n Northwoo d Universit y- AD P Alpen a Clic k o n th e blu e N U logo , becom e a fa n toda y P Pleas e conside rth e environmen t befor e printin g tlii s email .

## Adams , Kevi n (OST) From : jiudwig s [gjludwig@charter.net ] Sent : Tuesday , Novembe r15 , 201 1 10:5 1 P M To : Adams , Kevi n (OST ) Subject : RE : AIRLINE S I N ALPEN AMICHIGA N TO WHO M I TMA YCONCERN , W E D O NO TWAN TTH E AIRLINE S SERVICIN G ALPENA , MICHIGA N T O CHANGE
. W E D O US E ALPEN AAIRLINE S THA TFLIE S TO DETROIT , MICHIGA N & WIS H TO HAV E I TCONTINUE
. W E AR E NO TINTERESTE D I N FLYIN G OU T O F ALPEN A& GOIN G TO ANOTHE R STAT E ESPECIALL YWIT H A N AIRLINE S THA TDOE S NO THAV E BATHROO M FACILITIES
. THAN KYOU
. GLORI A& JI M LUDWI G ALPENA , MICHIGA N

## Adams , Kevi n (OST) From : MaryBet h Englun d [mbenglund@gmail.com ] Sent : Tuesday , Novembe r15 , 201 1 3:40 P M To : Adams , Kevi n (OST ) Subject : Sa yn o t o Gulfstrea m Ai r 

### Kevin , W e ar e very devastate dabou t th e los s of

Delt aservic e inAlpena . A s local resident s wh o fly very regularly , w e hop e yo u wil l pursu e acarrie r othe r thanGulfstreamAir . W e nee dt o b e abl e t o fly o na nairlin e withlarge r plane s an don e that

i s abl e t o accru e frequent flyer points . Pleas e contac t

u s i f yo u hav e an y question s or woul dlike t o discus s thi s further . Sincerely , Mary Bet han dKevi nEnglun d 989356961 8 

### mbenglund @ grhail.co m* „

## Adams , Kevi n (OST) From : Mikael a Overto n [kaylaoverton8@gmail.com ] Sent : Tuesday , Novembe r15 , 201 1 5:4 1 P M To : Adams , Kevi n (OST ) Subject : Airline s 

### Dea r Kevin , Her e i nAlpen aw e reall y don t want GulfstreamAir . Delt aha s don e s o muc hfor u s an di s s o muc hmor e convenien t

a s well . Clevelan di s no t amuc hneede dsto p like Detroit . Pleas e hel p u s an dno t take Delt aou t

of Alpena . Thank you , Mikael a

## Adams , Kevi n (OST) From : Northlan d Interior s [northlandinteriors@yahoo.com ] Sent : Tuesday , Novembe r15 , 201 1 1:1 3 P M To : Adams , Kevi n (OST ) 

### Alpen adoe s no t

wan t Gul f StreamAir....wh y woul dAlpen ag o backward s instea dof offerin g abette r airlines??? ?

•J..A, . .,-

## Adams , Kevi n (OST) From : Phi l Agiu s [sigrho1374@chartermi.net ] Sent : Tuesday , Novembe r15 , 201 1 11:1 1 A M To : Adams , Kevi n (OST ) Subject : Alpen a Airport H i M rAdams , A s a n Alpen a busines s owne r& regula ruse ro fou rairpor t facilities , I woul d lik e t o urg e yo u NO Tt o awar d th e curren t hig h bidde rth e ai rservic e contract . I woul d fin d m ytim e fa rbette rspen t drivin g t o Travers e Cityo rSaginawan d catchin g a fligh t tha n goin g throug h th e rigor s o fflyin g t o Cleveland , the n o n t o anothe ractua l hub , the n ont o m y destination . I don' t kno wwha t othe roption s ar e available , bu t w e reall ynee d t o b e connecte d t o a majo rhub , eithe rDetroi t o r Chicago , fo rflyin g t o mak e sens e t o anyon e i n ou rarea . I' m sur e yo u realiz e this , bu t wit h curren t schedulin g o fflights , a three-le g tri p i s goin g t o tak e u p th e bette rpar t o fa day . I fw e wer e t o depar t Alpen a a t 7 AM , I nee d t o b e a t th e airpor t a t leas t 4 5 minute s early , typicall ymor e lik e 6 0 t o b e safe . That mean s a t bes t risin g a t 5:3 0 A M t o ge t read y& ge t t o th e airpor t (fo rthos e o fu s tha t liv e i n town)
. Onc e m yfligh t (hopin g i t depart s o n time ) get s m e t o Clevelan d a t 8, 1 hav e a t leas t 3 0 minute s o fconnectio n tim e - yo u kno was wel l a s I d o tha t thi s i s typicall yno t th e case , whic h mean s m ynex t fligh t fro m Clevelan d woul d depar t a t 9 A M wit h wha t I' d conside ra "good " connection . Fro m Cleveland , mayb e I fl y bac k t o Detroit , Chicago , o reve n Newar k i fI choos e Continenta l - i n mos t case s thi s wil l b e a n hou rflight , puttin g m e i n a hu b a t 10:0 0 A M i feverythin g goe s right . Wit h m ynex t hou rlayover , I' m leavin g th e hu b a t 11:0 0 A M & probabl yhav e a n hou ro rtw o fo rm ylas t flight , puttin g m e a t m ydestinatio n a t 1:0 0 i n th e afternoo n - byth e tim e I ge t m yluggag e I' m ou t th e doo ra t 2:0 0 P M - nin e hour s afte rI wok e up . I sai d thi s abov e bu t yo u & I bot h kno won e hou rconnection s ar e rar e an d wit h eve n on e dela ym ydayi s sho t tryin g t o reschedul e m yflight . O n to p o fthis , I ca n onl yimagin e checkin g baggag e o n on e airlin e & gettin g i t transferre d t o anothe ro n tim e wil l b e a rol l o fth e dic e a t best .

•t' . I fI ge t u p "a

t th e sam e tim e and^dfiv e t o Tra.vers e City7 abou t 2:1 5 fo rth e drive , I ca n ge t u p a t 5:3 0 AM , b e o n th e roa d a t 6:00 , an d o n a n airplan e a t 9:0 0 A M - gettin g t o a hij b by10:0 0 AM , an d o n m ywa yt o m ydestinatio n a t 11:0 0 AM . I'l l arriv e a t th e sam e tim e bu t wit h a lo t bette rreassuranc e tha t I won' t b e missin g a connectio n o rspendin g al l da y reschedulin g & tryin g t o ge t wher e I' m going . Fo ra parkin g fe e o f$3 0 o rso,'1' n tafk e th e shor t driv e an ydayo fth e wee k instea d q fbein g i n th e airlin e syste m al l day . fd o no t kno wwha t proble m Delt a seem s t o hav e troubl e overcomin g i n flyin g int o Alpena , bu t las t wee k I fle wou t o n a je t tha t wa s nearl yfull , as wa s m yretur n flight . I don' t min d payin g a bi t extr a t o "fl yfro m nearby " fo rdecen t servic e tha t get s m e t o a hu b i n a n hour . I hav e tw o othe rtrip s schedule d i n th e nex t 6 0 days wit h Delt a an d sincerel yhop e w e ca n kee p the m here , o ra t leas t fin d a suitabl e alternative . Thanks fo rtakin g th e tim e t o rea d m yrant , pleas e fee l fre e t o contac t m e i fyo u hav e an yquestions . Best regards , Phi l Agius , owne r Frank' s Ke

y& Loc k Shop / Framo n Manufacturin g Company , Inc . 

### 989-916-928 2 (cell )

## Adams , Kevi n (OST) From : scot t bay s [amberandscott@hotmail.com ] Sent : Tuesday , Novembe r15 , 201 1 8:04 P M To : Adams , Kevi n (OST ) To who m i t ma

yconcern : Thi s e-mai l i s i n regard s t o th e curren t dilemm a tha t Alpen a Count yi s facin g wit h Delt

a Airlines . W

e th e communit

yof Alpen a d o not wan t Gulfstrea m Ai rher e du e t o smal l aircraft an d les s connectivit

yi n Cleveland
. I t i s imperative t o ou rcity tha t we hav

e a n alternative optio n tha t wil l provid e equa l o rbette rservices tha n ou rcurren t system . W e ar e askin g tha t mor e tim e an d consideratio n be pu t int o a decisio n tha t wi H hav e such a profoun d impac

t o n ou rcommunity . Pleas e us e th e expertise , knowledg e an d concern s o fthos e i n ou rarea an d area s similia rt o our

s t o mak e a soun d desicio n tha t wil l benefi t Northeast Michigan , not knock us on e ste p furthe rdow n th e peg . Ou reconomyan d growt h depend s deepl yo n ou rairport . W

e greatl yappreciate th e tim e an d effor t everyon e i s puttin g int o thi s an d are prayin g tha t th e righ t decision s be made . Than k you . Ambe ran d Scot

t Bay s

•••*C -

f•- •-

## Adams , Kevi n (OST) From : staceymcewen@frontier.co m Sent : Tuesday , Novembe r15 , 201 1 11:3 4 A M To : Adams , Kevi n (OST ) Subject : Alpen a ai rservic e Kevin , I a ma trave l agen t i n Alpena . I amver yconcer^ne d abou t th e proposa l fro mGulfstream . I hav e read i t ove r and als o di d loo k int o th e airlin e an d Clevelan d airpor t an d th e typ e o f aircraf t the ywoul d lik e t o brin g here . Thi s i s jus t no t a goo d optio n fo r th e traveler s o f Alpena.Firs t th e porposa l state s tha t i t i s contingen t upo n United' s approval . W e shouldn' t eve n b e considerin g a n airlin e tha t i s o n th e middl e o f a merge r and migh t no t b e picke d u p b yth e ne wcarrie r t o codeshare . Th e aircraf t i s to o smal l t o fl yi n and ou t o f her e i n th e winter«an d acros s Lak e Erie . The ywoul d b e cancelin g fa r to o often . Als o th e connectin g •flight s fro mClevelan d ar e no t tha t good . Ou r passenger s wil l hav e anothe r sto p o r tw o afte r Clevelan d befor e reachin g thei r fina l destination . Also , Clevelan d doe s no t offe r a ver ygoo d numbe r o f internationa l flights . Manyo f ou r client s hav e expresse d concer n ove r no t havin g a bathroo m

o n boar d an

d i f the yhav e a fligh t cancellatio n i n Clevelan d an d no t havin g an

y othe r Michiga n option s fo r flight s o r driving . Fo r th e mone ythe ywan t i t seem s lik e w e ca n ge t someon e better . A s a trave l agen t i n thi s communit yI ca n tel l yo u tha t i f Gulfstrea mi s brough t i n w e wil l send ou r client s t o Saginaw . Tha t i s wha t I woul d d o mysle f and tha t i s wha t I wil l advis e m yclient s t o do . Than k You , Stace yMcEwe n Worl d Wid e Trave l

## Adams , Kevi n (OST) From : Sent : To : Subject : Torsch-Thomson , M . Susa n [SThomson@ibcp.com ] Tuesday , Novembe r15 , 201 1 2:0 1 P M Adams , Kevi n (OST ) Ai rservic e t o Alpen a Kevin , I urg e yo u t o no t awar d th e ai rservic e bi d t o th e curren t bidder . Flyin g t o Clevelan d i s steppin g backwar d fro m Detroi t an d wil l impac t th e abilit yfo rAlpen a t o compet e globall ywhe n i t come s t o economi cdevelopment . To b e o n a plan e fo ron e o rtw o hour s wit h n o restroo m i s a nightmar e fo rsenio rcitizen s an d adult s wit h littl e children . I f strande d i n Detroit , w e ca n ren t a ca ran d driv e hom e much mor e economicall ytha n i fstrande d i n Cleveland
. Th e Essentia l Ai rServic e subsid yi s a verypoo rus e o ftaxpaye rdollars-i t i s doubl e wha t i s currentl ypai d t o Delt a fo rles s servic e tha n Delt a provides .

## Adams , Kevi n (OST) From : Turnin g Broo k [turningbrook@rlmgmt.com ] Sent : Wednesday , Novembe r16 , 2011 8:3 5 A M To : Adams , Kevi n (OST ) Subject : airport Dea rKeven , I jus t wan t t o le t yo u kno wtha t a s a busines s woma n i n Alpena , I a m verydepen4en t o n ou rAlpen a Regiona l Airport . I urg e yo u no t t o le t i t g o t o th e presen t bidder . Flyin g int o Clevelan d i s jus t to o uhdependabl e an d certainl yno t convenien t fo rtravel . Than k yo u fo ryou rattentio n t o this . ^ . ••. .

Carolynn c Wegmcyc r

Vi-v^
- ;-.:;? / 3W.Ktoib«» w i)rtve , Alpetia , Michsaa n4<Ji70 ? F M (')S'>).1M-42<»
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## Adams , Kevi n (OST) From : Wayn e Kowalski [sevankinc@yahoo.com ] Sent : Thursday , Novembe r17 , 201 1 7:2 6 A M To : Adams , Kevi n (OST ) Subject : Alpen a ai rservice 

### Mr . Adams , Th e Alpen aare aneed s t o retai nour servic e fromDelt aAirline . Thi s community woul dtrul y suffer i f lost . Man y resident s us e thi s airlin e an dth e flights we'v e personall y use dhav e bee nfull o r near full . Busines s persorme l Ihav e spoke nt o hav e commente do nho w importan t thi s servic e i s t o them . Thi s i s aremot e bu t prou dconmiunity that

i s strugglin g t o surviv e an dour busines s community ha s a nadvantag e to havin g Delt aservice. Th e propose dservic e t o Clevelan dwoul db e adisaster. I' msur e you kno w th e details , Iwon' t expand . Iurg e yo u t o hel p u s i ncontinuin g withDelta . " Thank«you , ^ , . ' . » ^ : ' \ Jil lKowalsk i •"••': • . * * .