12368 Federal Register / Vol. 89, No. 33 / Friday, February 16, 2024 / Notices 

These flood hazard determinations are 

used to meet the floodplain 

management requirements of the NFIP. 

The communities affected by the 

flood hazard determinations are 

provided in the tables below. Any 

request for reconsideration of the 

revised flood hazard information shown 

on the Preliminary FIRM and FIS report 

that satisfies the data requirements 

outlined in 44 CFR 67.6(b) is considered 

an appeal. Comments unrelated to the 

flood hazard determinations also will be 

considered before the FIRM and FIS 

report become effective. 

Use of a Scientific Resolution Panel 

(SRP) is available to communities in 

support of the appeal resolution 

process. SRPs are independent panels of 

experts in hydrology, hydraulics, and 

other pertinent sciences established to 

review conflicting scientific and 

technical data and provide 

recommendations for resolution. Use of 

the SRP only may be exercised after 

FEMA and local communities have been 

engaged in a collaborative consultation 

process for at least 60 days without a 

mutually acceptable resolution of an 

appeal. Additional information 

regarding the SRP process can be found 

online at https://www.floodsrp.org/pdfs/ 

srp_overview.pdf. 

The watersheds and/or communities 

affected are listed in the tables below. 

The Preliminary FIRM, and where 

applicable, FIS report for each 

community are available for inspection 

at both the online location https://

hazards.fema.gov/femaportal/prelim

download and the respective 

Community Map Repository address 

listed in the tables. For communities 

with multiple ongoing Preliminary 

studies, the studies can be identified by 

the unique project number and 

Preliminary FIRM date listed in the 

tables. Additionally, the current 

effective FIRM and FIS report for each 

community are accessible online 

through the FEMA Map Service Center 

at https://msc.fema.gov for comparison. 

(Catalog of Federal Domestic Assistance No. 

97.022, ‘‘Flood Insurance.’’) 

Nicholas A. Shufro, 

Deputy Assistant Administrator for Risk 

Management, Federal Emergency 

Management Agency, Department of 

Homeland Security. 

Community Community map repository address 

Sherman County, Oregon and Incorporated Areas 

Project: 20–10–0028S Preliminary Date: August 12, 2022 

City of Grass Valley .................................................................................. City Hall, 109 Southwest 2nd Street, Grass Valley, OR 97029. 

City of Moro .............................................................................................. City Hall, 104 1st Street, Moro, OR 97039. 

City of Rufus ............................................................................................. City Hall, 304 West 2nd Street, Suite 100, Rufus, OR 97050. 

City of Wasco ........................................................................................... City Office, 1017 Clark Street, Wasco, OR 97065. 

Unincorporated Areas of Sherman County .............................................. Sherman County Courthouse, 500 Court Street, Moro, OR 97039. 

[FR Doc. 2024–03265 Filed 2–15–24; 8:45 am] 

BILLING CODE 9110–12–P 

DEPARTMENT OF HOUSING AND 

URBAN DEVELOPMENT 

[Docket No. FR–7092–N–21] 

Privacy Act of 1974; System of 

Records 

AGENCY: Office of Housing, Single 

Family Insurance Operations Division, 

HUD. 

ACTION: Notice of a modified system of 

records. 

SUMMARY: Pursuant to the provisions of 

the Privacy Act of 1974, as amended, 

the Department of Housing and Urban 

Development (HUD), Office of Housing, 

Single Family Operations Division is 

modifying a system of records titled 

‘‘Distributive Shares and Refund 

Subsystem (DSRS)’’. The DSRS serves as 

the Federal Housing Administration 

(FHA) repository for verifying mortgage 

insurance premium refunds and 

distributive share payments which are 

issued to eligible homeowners 

(mortgagors) who had an FHA mortgage 

insured loan. This system of records is 

being revised to make clarifying changes 

within: Authority for Maintenance of 

the System, System Location, Purpose of 

the System, Categories of Individuals 

Covered by the System, Categories of 

Records in the System, Records Source 

Category, Routine Uses of Records 

Maintained, Retention and Disposal of 

Records, Record Access Procedures, 

Contesting Record Procedures, and 

Notification Procedures. The 

modifications are outlined in the 

SUPPLEMENTARY INFORMATION section. 

DATES: Comments will be accepted on or 

before March 18, 2024. The SORN 

becomes effective immediately, while 

the routine uses become effective after 

the comment period immediately upon 

publication except for the routine uses, 

which will become effective on the date 

following the end of the comment 

period unless comments are received 

which result in a contrary 

determination. 

ADDRESSES: You may submit comments, 

identified by docket number or by one 

of the following methods: 

Federal e-Rulemaking Portal: http://

www.regulations.gov. Follow the 

instructions provided on that site to 

submit comments electronically. 

Fax: 202–619–8365. 

Email: www.privacy@hud.gov. 

Mail: Attention: Privacy Office; 

LaDonne White, Chief Privacy Officer; 

The Executive Secretariat; 451 Seventh 

Street SW, Room 10139; Washington, 

DC 20410–0001. 

Instructions: All submissions received 

must include the agency name and 

docket number for this rulemaking. All 

comments received will be posted 

without change to http://

www.regulations.gov including any 

personal information provided. 

Docket: For access to the docket to 

read background documents or 

comments received go to http://

www.regulations.gov. 

FOR FURTHER INFORMATION CONTACT: 

LaDonne White; 451 Seventh Street SW, 

Room 10139; Washington, DC 20410– 

0001; telephone number 202–708–3054 

(this is not a toll-free number). HUD 

welcomes and is prepared to receive 

calls from individuals who are deaf or 

hard of hearing, as well as individuals 

with speech or communication 

disabilities. To learn more about how to 

make an accessible telephone call, 

please visit https://www.fcc.gov/ 

consumers/guides/telecommunicationsrelay-service-trs. 

SUPPLEMENTARY INFORMATION: HUD, 

Single Family Insurance Operations 

Division (SFIOD), maintains the DSRS 

system. HUD is publishing this revised 

notice to reflect modifications to routine 

uses, and the system authorities. In 

accordance with the DSRS system of 

records, the SFIOD will implement a 

new Part B Online Application to 

provide homeowners with a convenient 

method to submit applications online. 

Additionally, administrative updates are 

being added to the remaining SORN 


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sections to reflect the system in its 

current state. The modification of the 

system of records will have no undue 

impact on the privacy of individuals 

and updates are consistent with the 

records collected. 

The following are updates since the 

previous SORN publication: 

• Purpose of the System: Added 

information pertaining to the new Part 

B Online Application to facilitate sameday request, homeowner application 

submission, and refund disbursement. 

• Record Source Category: Added 

existing sources information for U.S 

Department of Treasury, and New Part 

B Online Application web page. 

• Authority for Maintenance of the 

System: Updated with existing 

authorities that permit the maintenance 

of the system’s records by clarifying 

citations, correcting errors, and 

including relevant citations to the Code 

of Federal Register. Statutes and 

regulations are listed below. 

• Categories of Records in the System: 

Updated the section with clarifying 

details and incorporated the Individual 

Tax Identification Number (ITIN), and 

related documents for certain nonresidents and residents’ aliens, spouses 

and dependents from other countries 

who do not have SSNs. The records are 

captured by records under 

‘‘Identification and Verification’’ 

documents. 

• Routine Use of Records in System: 

HUD will make modified disclosures 

from this system of records to 

authorized agencies and participants as 

described below. These modifications 

will enable HUD to issue payments and 

refunds and continue to test new 

technology. Additionally, the 

organization of the routine use section 

has changed from letters to numbers. 

• Modified routine use (9)—(Changed 

from I) to refine and limit the scope of 

records shared for testing new 

technology to enhance program 

technology and services. This 

modification limits the scope of the 

prior record sharing activities. 

• Modified routine use (6)—(Changed 

from F) to explain each Treasury 

disclosure type, the Treasury 

organization (The Bureau of the Fiscal 

Service), and additional details under 

Treasury collection services. 

• Records Retention and Disposition: 

Updated this section by clarifying the 

general records schedules (GRS) by GRS 

Item Numbers, rather than down to the 

program level. Additionally, new GRS 

have been incorporated into the process. 

SYSTEM NAME AND NUMBER: 

Distributive Shares and Refund 

Subsystem (DSRS) HUD/HOU–03. 

SECURITY CLASSIFICATION: 

Unclassified. 

SYSTEM LOCATION: 

National Center for Critical 

Information Processing and Storage, 

located in Mississippi and Virginia; the 

HUD Headquarter Building at 451 

Seventh Street SW, Room 3238, 

Washington DC 20410–1000; Pyramid 

Systems at 2677 Prosperity Avenue, 

Fairfax Virginia 22031; M&M IT 

Solutions at 11750 Beltsville Drive, 

Beltsville MD, 20705–3194; Falon 

Sourcing Solutions at 9028 Prince 

William Street, Manassas, Virginia 

20110–5664. 

SYSTEM MANAGER(S): 

Silas Vaughn, System Manager, Single 

Family Insurance Operations Division, 

Department of Housing and Urban 

Development, 451 Seventh Street SW, 

Second floor, Washington, DC 20410– 

0001; telephone number, 202–708–2438. 

AUTHORITY FOR MAINTENANCE OF THE SYSTEM: 

Section 203(a) of the National 

Housing Act of 1934 (12 U.S.C. 1709(a)); 

24 CFR 203.35. Section 7(d) of the 

Department of Housing and Urban 

Development Act of 1965 (42 U.S.C. 

3535(d)); 24 CFR 5.210; 24 CFR 

200.1101. The Housing Community 

Development Act of 1987, 42 U.S.C. 

3543(a). Section 4 of the Debt Collection 

Act of 1982, 31 U.S.C. 7701(b). Section 

31001 of the Debt Collection 

Improvement Act of 1996, 31 U.S.C. 

3711(g)(9). FHA Single Family Housing 

Policy Handbook 4000.1. 

PURPOSES OF THE SYSTEM: 

Distributive Shares and Refund 

Subsystem (DSRS) maintains detailed 

records for single family non-claim 

terminated case activities to ensure that 

the proper homeowner associated with 

the FHA guaranteed loan is identified. 

Upon non-claim termination (i.e., 

prepayment, assignment, assumption, or 

refinance), the borrower may be eligible 

for a refund of any unearned upfront 

mortgage insurance premium (UFMIP) 

paid at closing or a distributive share 

payment. The ‘‘Does HUD Owe You a 

Refund? ’’ website is used in 

conjunction with DSRS to allow 

homeowners to determine if they are 

eligible for an upfront mortgage 

insurance premium refund or 

distributive share payment. In addition, 

DSRS utilizes the Premium Refund 

Application Upload web page 

component to provide another option 

for homeowners to securely send the 

required documents to HUD to complete 

the homeowner refund process, and the 

Part B Online Application web page to 

support homeowners in securely 

submitting the application online, with 

the aim of enhancing HUD’s 

responsiveness (Under Review). SFIOD 

staff can request disbursement of lender 

and homeowner refunds due, and DSRS 

will certify that the requests are valid. 

CATEGORIES OF INDIVIDUALS COVERED BY THE

SYSTEM: 

(1) Homeowners (Mortgagors) who 

had Federal Housing Administration 

(FHA) mortgage insured loans and may 

be eligible for a mortgage insurance 

premium refund or distributive share 

payment; (2) FHA approved Business 

Partners and Third-Party 

Representatives who are sources of 

mortgagor information, (3) Nonresidents and residents’ aliens, and 

dependents from other countries and (4) 

DSRS personnel (HUD users and 

authorized contractors) responsible for 

refund and share functions. 

CATEGORIES OF RECORDS IN THE SYSTEM: 

Name (Individual/Business), Social 

Security Number (SSN), Date of Birth, 

Phone Number, Address (Individual/ 

Business), Email Address, and User ID, 

Related Premium Refund/Payment 

Correspondence (borrower name, 

address, email address, phone and fax 

number), including the homeowner 

representative and lender information, 

and Supporting Documentation 

(borrower identification and verification 

document copies): Birth, Death, 

Marriage, Religion, Civil Union, 

Naturalization, Citizenship Certificate, 

US Passport or Passport Card, Green 

Card, Change-of-Address (form CNL107 

provided as proof), Driver’s license, 

Dependent, Military, State, Federal ID 

with photo, or similar identification, 

Bank, Motor Vehicle, Mortgage, Credit 

Card, Tax, Utility, Doctor, Hospital 

Company Bill, Medicaid, Medicare 

Statement, Social Security 

Administration, Pension, Retirement 

Benefit Statement, Veteran Discharge or 

Separation Papers, Medical Card, W–2, 

1099, DD–214 form (for SSN verification 

purposes), Pay Statement, Vehicle, 

Voters Registration, Legal documents 

(mortgage, deed, will, loan, rental 

contracts and statements, gender, name 

change) or similar document. 

Information on Supporting documents 

may include State were issued, SSN, 

Birthdate, Gender, Sex, Affiliation, 

Marital, Financial, Retirement, Pay, 

Employment, Medical, Account 

Number, Individual Tax Identification 

Number (ITIN), Employer Identification 

Number and related documents (IRS 

147C EIN letter, IRS Payment coupon, 

IRS EIN Issuance Notice). 


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RECORD SOURCE CATEGORIES: 

Homeowners, HUD employees and 

contractors, third party businesses, and 

authorized representatives of the 

homeowners that complete the form 

application for premium refund. 

Internal and External data exchanges 

from the following systems: 

• Housing Office of Finance and 

Budget. 

D Single Family Insurance System 

(SFIS). 

D The Does HUD Owe You a 

Refund? ’’ website. 

D Premium Refund Application 

Upload web page. 

D The Part B Online Application web 

page. 

D Automated Mailing System 

Generation. 

• Office of the Chief Information 

Officer. 

D Digital Identity and Access 

Management System (DIAMS). 

• The Department of the Treasury, 

Bureau of the Fiscal Services. 

ROUTINE USES OF RECORDS MAINTAINED IN THE

SYSTEM, INCLUDING CATEGORIES OF USERS AND

PURPOSES OF SUCH USES: 

(1) To the National Archives and 

Records Administration, Office of 

Government Information Services 

(OGIS), to the extent necessary to fulfill 

its responsibilities in 5 U.S.C. 552(h), to 

review administrative agency policies, 

procedures, and compliance with the 

Freedom of Information Act (FOIA), and 

to facilitate OGIS’s offering of mediation 

service to resolve disputes between 

persons making FOIA requests and 

administrative agencies. 

(2) To a congressional office from the 

record of an individual, in response to 

an inquiry from the congressional office 

made at the request of that individual. 

(3) To contractors, grantees, experts, 

consultants, Federal agencies, and nonFederal entities, including, but not 

limited to, State and local governments 

and other research institutions or their 

parties, and entities and their agents 

with whom HUD has a contract, service 

agreement, grant, cooperative 

agreement, or other agreement for the 

purposes of statistical analysis and 

research in support of program 

operations, management, performance 

monitoring, evaluation, risk 

management, and policy development, 

or to otherwise support the 

Department’s mission. Records under 

this routine use may not be used in 

whole or in part to make decisions that 

affect the rights, benefits, or privileges 

of specific individuals. The results of 

the matched information may not be 

disclosed in identifiable form. 

(4) To contractors, grantees, experts, 

consultants and their agents, or others 

performing or working under a contract, 

service, grant, or cooperative agreement 

with HUD, when necessary to 

accomplish an agency function related 

to a system of records. Disclosure 

requirements are limited to only those 

data elements considered relevant to 

accomplishing an agency function. 

(5) To authorized requesters or thirdparty tracers who request access to 

Upfront Mortgage Insurance Premiums 

homeowner refund and distributive 

share payment information, when such 

information is unavailable on HUD’s 

FOIA reading room or Does HUD Owe 

You a Refund? websites. This 

information is releasable under FOIA. 

Third party release of this material may 

require authorized consent of the 

homeowner to whom the records belong 

and must adhere to all HUD procedures 

prior to release. 

(6) To the U.S. Department of the 

Treasury for disbursement, refund, and 

collection transactions: 

(a) For upfront and monthly mortgage 

insurance premiums lender refunds; 

homeowner refunds; and distributive 

shares payments. 

(b) For facilitating Treasury 

Administrative Offset (Debt Collection): 

Offsets Federal tax refund payments and 

non-tax payments certified for 

disbursement to the debtor to recover a 

delinquent debt; and Cross-servicing 

(Debt Collection): pursues recovery of 

delinquent debts on behalf of Federal 

agencies using debt collection tools 

authorized by statute, such as private 

collection agencies, administrative wage 

garnishment, or public dissemination of 

an individual’s delinquent 

indebtedness; or any other legitimate 

debt collection purpose. 

(7) To the general public when, after 

two-years of attempting to contact each 

unpaid mortgagor of their FHA 

insurance refund, the Department makes 

available a cumulative listing by state of 

any unpaid refund that remains unpaid. 

The information includes mortgagor full 

name(s), property address, insurance 

refund or share amount, insurance 

cancellation date and refund date, and 

loans FHA Case Number. This 

information is available to the public on 

HUD’s refund database ‘‘Does HUD Owe 

You A Refund? ’’. Individuals who 

search the database using an FHA Case 

Number or the name of the mortgagor 

can access this information before the 

two years of attempted contact has 

passed. 

(8) To the recorders’ offices for 

recording legal documents and 

responses to offsets (i.e., child support) 

or other legal responses required during 

the servicing of the insured loan to 

allow HUD to release mortgage liens and 

respond to bankruptcies or deaths of 

mortgagors to protect the interest of the 

Secretary of HUD. 

(9) To contractors, experts and 

consultants with whom HUD has a 

contract, service agreement, or other 

assignment of the Department, when 

necessary to utilize relevant data for the 

purpose of testing new technology and 

systems designed to enhance program 

operations and performance. 

(10) To another Federal agency or 

Federal entity, when HUD determines 

that information from this system of 

records is reasonably necessary to assist 

the recipient agency or entity in (1) 

responding to a suspected or confirmed 

breach or (2) preventing, minimizing, or 

remedying the risk of harm to 

individuals, the recipient agency or 

entity (including its information 

systems, programs, and operations), the 

Federal Government, or national 

security, resulting from a suspected or 

confirmed breach. 

(11) To appropriate agencies, entities, 

and persons when: (1) HUD suspects or 

has confirmed that there has been a 

breach of the system of records; (2) HUD 

has determined that as a result of the 

suspected or confirmed breach there is 

a risk of harm to individuals, HUD 

(including its information systems, 

programs, and operations), the Federal 

Government, or national security; and 

(3) the disclosure made to such 

agencies, entities, and persons is 

reasonably necessary to assist in 

connection with HUD’s efforts to 

respond to the suspected or confirmed 

breach or to prevent, minimize, or 

remedy such harm. 

(12) To appropriate Federal, State, 

local, tribal, or governmental agencies or 

multilateral governmental organizations 

responsible for investigating or 

prosecuting the violations of, or for 

enforcing or implementing, a statute, 

rule, regulation, order, or license, where 

HUD determines that the information 

would assist in the enforcement of civil 

or criminal laws, when such records, 

either alone or in conjunction with 

other information, indicate a violation 

or potential violation of law. 

(13) To a court, magistrate, 

administrative tribunal, or arbitrator in 

the course of presenting evidence, 

including disclosures to opposing 

counsel or witnesses in the course of 

civil discovery, litigation, mediation, or 

settlement negotiations, or in 

connection with criminal law 

proceedings; when HUD determines that 

use of such records is relevant and 

necessary to the litigation and when any 

of the following is a party to the 

litigation or have an interest in such 

litigation: (1) HUD, or any component 


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Federal Register / Vol. 89, No. 33 / Friday, February 16, 2024 / Notices 12371 

thereof; or (2) any HUD employee in his 

or her official capacity; or (3) any HUD 

employee in his or her individual 

capacity where HUD has agreed to 

represent the employee; or (4) the 

United States, or any agency thereof, 

where HUD determines that litigation is 

likely to affect HUD or any of its 

components. 

(14) To any component of the 

Department of Justice or other Federal 

agency conducting litigation or in 

proceedings before any court, 

adjudicative, or administrative body, 

when HUD determines that the use of 

such records is relevant and necessary 

to the litigation and when any of the 

following is a party to the litigation or 

have an interest in such litigation: (1) 

HUD, or any component thereof; or (2) 

any HUD employee in his or her official 

capacity; or (3) any HUD employee in 

his or her individual capacity where the 

Department of Justice or agency 

conducting the litigation has agreed to 

represent the employee; or (4) the 

United States, or any agency thereof, 

where HUD determines that litigation is 

likely to affect HUD or any of its 

components. 

POLICIES AND PRACTICES FOR STORAGE OF

RECORDS: 

Paper and electronic. 

POLICIES AND PRACTICES FOR RETRIEVAL OF

RECORDS: 

Name, SSN, and Property Address. 

POLICIES AND PRACTICIES FOR RETENTION AND

DISPOSAL OF RECORDS: 

General records are maintained for 

periods of Disposition is Temporary—1– 

6 years unless a longer retention period 

is deemed necessary for investigative 

purposes or business use. If necessary, 

Paper records are either burned or 

shredded, and electronic and media 

records are erased. 

ADMINISTRATIVE, TECHNICAL, AND PHYSICAL

SAFEGUARDS: 

Administrative Controls: Backups 

Secured Off-Site, Methods to Ensure 

Only Authorized Personnel Access to 

PII, Periodic Security Audits, and 

Regular Monitoring of User’s Security 

Practices. 

Technical Controls: Encryption of 

Data at Rest, Firewall, Role-Based 

Access Controls, Virtual Private 

Network (VPN), Encryption of Data in 

Transit, Least Privilege Access, User 

Identification and Password, PIV Card, 

Intrusion Detection System (IDS). 

Physical Safeguards: Combination 

locks, Key Cards, Security Guards, 

Identification badges, and all paper 

records that contain PII and sensitive 

information are locked in file rooms. 

RECORD ACCESS PROCEDURES: 

Individuals requesting records of 

themselves should address written 

inquiries to the Department of Housing 

Urban and Development 451 7th Street 

SW, Washington, DC 20410–0001. For 

verification, individuals should provide 

their full name, current address, and 

telephone number. In addition, the 

requester must provide either a 

notarized statement or an unsworn 

declaration made under 24 CFR 16.4. 

CONTESTING RECORD PROCEDURES: 

The HUD rule for accessing, 

contesting, and appealing agency 

determinations by the individual 

concerned are published in 24 CFR part 

16.8. 

NOTIFICATION PROCEDURES: 

Individuals requesting notification of 

records of themselves should address 

written inquiries to the Department of 

Housing Urban Development, 451 7th 

Street SW, Washington, DC 20410–0001. 

For verification purposes, individuals 

should provide their full name, office or 

organization where assigned, if 

applicable, and current address and 

telephone number. In addition, the 

requester must provide either a 

notarized statement or an unsworn 

declaration made under 24 CFR part 16. 

EXEMPTIONS PROMULGATED FOR THE SYSTEM: 

None. 

HISTORY: 

Docket No. 87 FR 61618 (October 12, 

2022), 81 FR 22292 (April 15, 2016), and 

72 FR 40890 (July 25, 2007). 

Ladonne White, 

Chief Privacy Officer, Office of 

Administration. 

[FR Doc. 2024–03313 Filed 2–15–24; 8:45 am] 

BILLING CODE 4210–67–P 

DEPARTMENT OF HOUSING AND 

URBAN DEVELOPMENT 

[Docket No. FR–7092–N–22] 

Privacy Act of 1974; System of 

Records 

AGENCY: Office of Housing, HUD. 

ACTION: Notice of a rescindment of a 

system of records. 

SUMMARY: Pursuant to the provisions of 

the Privacy Act of 1974, as amended, 

the Department of the Housing and 

Urban Development (HUD), the Office of 

Housing, the Office of Lender Activities 

and Program Compliance (OLAPC), is 

issuing a public notice of its intent to 

rescind the Lender Electronic 

Assessment Portal (LEAP) because 

information is not retrieve by personally 

identified information and therefor he 

system does not qualify as a Privacy Act 

System of Records. 

DATES: Comments will be accepted on or 

before [March 18, 2024. This proposed 

action will be effective immediately 

upon publication. 

ADDRESSES: You may submit comments, 

identified by one of the following 

methods: 

Federal e-Rulemaking Portal: http://

www.regulations.gov. Follow the 

instructions provided on that site to 

submit comments electronically. 

Fax: 202–619–8365. 

Email: privacy@hud.gov. 

Mail: Attention: Privacy Office; 

LaDonne White, Chief Privacy Officer; 

The Executive Secretariat; 451 Seventh 

Street SW, Room 10139; Washington, 

DC 20410–0001. 

Instructions: All submissions received 

must include the agency name and 

docket number for this rulemaking. All 

comments received will be posted 

without change to http://

www.regulations.gov including any 

personal information provided. 

Docket: For access to the docket to 

read background documents or 

comments received go to http://

www.regulations.gov. 

FOR FURTHER INFORMATION CONTACT: 

LaDonne White, Chief Privacy Officer, 

451 Seventh Street SW, Room 10139; 

Washington, DC 20410; telephone 

number (202) 708–3054 (this is not a 

toll-free number). HUD welcomes and is 

prepared to receive calls from 

individuals who are deaf or hard of 

hearing, as well as individuals with 

speech or communication disabilities. 

To learn more about how to make an 

accessible telephone call, please visit 

https://www.fcc.gov/consumers/guides/ 

telecommunications-relay-service-trs. 

SUPPLEMENTARY INFORMATION: The 

Lender Electronic Assessment Portal 

(LEAP) is an internet-facing mechanism 

for organizations who wish to become 

approved Federal Housing 

Administration lenders. For prospective 

lenders, custom pages are presented as 

part of hud.gov o allow the lender to 

register interim credentials and respond 

to information requests. The only 

function accessible without 

authentication is registration and once 

registered the only function available is 

applying to be an approved lender. 

Office of Lender Activities and Program 

Compliance (OLAPC) staff access LEAP 

using internet Explorer. None of the 

functions are available to OLAPC 

personnel without authentication 

(against the HUD directory) and 

privileges (as responsibilities and 


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