22816 Federal Register / Vol. 79, No. 79 / Thursday, April 24, 2014 / Notices 

Dated: April 18, 2014. 

Kimberly D. Bose, 

Secretary. 

[FR Doc. 2014–09340 Filed 4–23–14; 8:45 am] 

BILLING CODE 6717–01–P 

ENVIRONMENTAL PROTECTION 

AGENCY 

[EPA–HQ–OA–2006–0074; FRL–9908–57– 

OP] 

Agency Information Collection 

Activities: Proposed Collection; 

Comment Request; Generic Clearance 

for the Collection of Qualitative 

Feedback on Agency Service Delivery 

AGENCY: Environmental Protection 

Agency (EPA). 

ACTION: Notice. 

SUMMARY: The Environmental Protection 

Agency, as part of its continuing effort 

to reduce paperwork and respondent 

burden, invites the general public to 

take this opportunity to comment on the 

‘‘Generic Clearance for the Collection of 

Qualitative Feedback on Agency Service 

Delivery’’ for approval under the 

Paperwork Reduction Act. This 

collection was developed as part of a 

Federal Government-wide effort to 

streamline the process for seeking 

feedback from the public on service 

delivery, This notice announces our 

intent to submit this collection to OMB 

for approval and solicits comments on 

specific aspects for the proposed 

information collection, 

A copy of the draft supporting 

statement is available at 

www.regulations.gov (see Docket ID 

EPA–HQ–OA–2006–0074). 

DATES: Comments must be submitted on 

or before June 23, 2014. 

ADDRESSES: Submit your comments, 

referencing Docket ID No. EPA–HQ– 

OA–2006–0074 online using 

www.regulations.gov (our preferred 

method), by email oei.docket@epa.gov 

or by mail to: EPA Docket Center, 

Environmental Protection Agency, Mail 

Code 28221T, 1200 Pennsylvania Ave. 

NW., Washington, DC 20460. 

EPA’s policy is that all comments 

received will be included in the public 

docket without change including any 

personal information provided, unless 

the comment includes profanity, threats, 

information claimed to be Confidential 

Business Information (CBI) or other 

information whose disclosure is 

restricted by statute. 

FOR FURTHER INFORMATION CONTACT: 

Michelle Mandolia, Office of Policy, 

(1807T), Environmental Protection 

Agency, 1200 Pennsylvania Ave. NW., 

Washington, DC 20460; telephone 

number: 202–566–2198; fax number: 

202–566–2211; email address: 

mandolia.michelle@epa.gov. 

SUPPLEMENTARY INFORMATION: 

Title: Generic Clearance for the 

Collection of Qualitative Feedback on 

Agency Service Delivery. 

Abstract: The proposed information 

collection activity provides a means to 

garner qualitative customer and 

stakeholder feedback in an efficient, 

timely manner, in accordance with the 

Administration’s commitment to 

improving service delivery. By 

qualitative feedback we mean 

information that provides useful 

insights on perceptions and opinions, 

but are not statistical surveys that yield 

quantitative results that can be 

generalized to the population of study. 

This feedback will provide insights into 

customer or stakeholder perceptions, 

experiences and expectations, provide 

an early warning of issues with service, 

or focus attention on areas where 

communication, training or changes in 

operations might improve delivery of 

products or services. These collections 

will allow for ongoing, collaborative and 

actionable communications between the 

Agency and its customers and 

stakeholders. It will also allow feedback 

to contribute directly to the 

improvement of program management. 

The solicitation of feedback will target 

areas such as: Timeliness, 

appropriateness, accuracy of 

information, courtesy, efficiency of 

service delivery, and resolution of 

issues with service delivery. Responses 

will be assessed to plan and inform 

efforts to improve or maintain the 

quality of service offered to the public. 

If this information is not collected, vital 

feedback from customers and 

stakeholders on the Agency’s services 

will be unavailable. 

The Agency will only submit a 

collection for approval under this 

generic clearance if it meets the 

following conditions: 

• The collections are voluntary; 

• The collections are low-burden for 

respondents (based on considerations of 

total burden hours, total number of 

respondents, or burden-hours per 

respondent) and are low-cost for both 

the respondents and the Federal 

Government; 

• The collections are noncontroversial and do not raise issues of 

concern to other Federal agencies; 

• Any collection is targeted to the 

solicitation of opinions from 

respondents who have experience with 

the program or may have experience 

with the program in the near future; 

• Personally identifiable information 

(PII) is collected only to the extent 

necessary and is not retained; 

• Information gathered will be used 

only internally for general service 

improvement and program management 

purposes and is not intended for release 

outside of the agency; 

• Information gathered will not be 

used for the purpose of substantially 

informing influential policy decisions; 

and 

• Information gathered will yield 

qualitative information; the collections 

will not be designed or expected to 

yield statistically reliable results or used 

as though the results are generalizable to 

the population of study. 

Feedback collected under this generic 

clearance provides useful information, 

but it does not yield data that can be 

generalized to the overall population. 

This type of generic clearance for 

qualitative information will not be used 

for quantitative information collections 

that are designed to yield reliably 

actionable results, such as monitoring 

trends over time or documenting 

program performance. Such data uses 

require more rigorous designs that 

address: The target population to which 

generalizations will be made, the 

sampling frame, the sample design 

(including stratification and clustering), 

the precision requirements or power 

calculations that justify the proposed 

sample size, the expected response rate, 

methods for assessing potential nonresponse bias, the protocols for data 

collection, and any testing procedures 

that were or will be undertaken prior to 

fielding the study. Depending on the 

degree of influence the results are likely 

to have, such collections may still be 

eligible for submission for other generic 

mechanisms that are designed to yield 

quantitative results. 

As a general matter, information 

collections will not result in any new 

system of records containing privacy 

information and will not ask questions 

of a sensitive nature, such as sexual 

behavior and attitudes, religious beliefs, 

and other matters that are commonly 

considered private. 

Current Actions: Extension of 

approval for a collection of information. 

Type of Review: Extension. 

Affected Public: Individuals and 

Households, Businesses and 

Organizations, State, Local or Tribal 

Government. 

Estimated Number of Respondents: 

2000 annually. 

Below we provide projected average 

estimates for the next three years: 

Average Expected Annual Number of 

activities: 6. 


pmangrum on DSK3VPTVN1PROD with NOTICES
Federal Register / Vol. 79, No. 79 / Thursday, April 24, 2014 / Notices 22817 

Average Number of Respondents per 

Activity: 333. 

Annual Responses: 2000. 

Frequency of Response: Once per 

request. 

Average Minutes per Response: 15. 

Burden Hours: 500 annually. 

Request for Comments: Comments 

submitted in response to this notice will 

be summarized and/or included in the 

request for OMB approval. Comments 

are invited on: 

(a) Whether the collection of 

information is necessary for the proper 

performance of the functions of the 

agency, including whether the 

information shall have practical utility; 

(b) the accuracy of the agency’s estimate 

of the burden of the collection of 

information; (c) ways to enhance the 

quality, utility, and clarity of the 

information to be collected; (d) ways to 

minimize the burden of the collection of 

information on respondents, including 

through the use of automated collection 

techniques or other forms of information 

technology; and (e) estimates of capital 

or start-up costs and costs of operation, 

maintenance, and purchase of services 

to provide information. Burden means 

the total time, effort, or financial 

resources expended by persons to 

generate, maintain, retain, disclose or 

provide information to or for a Federal 

agency. This includes the time needed 

to review instructions; to develop, 

acquire, install and utilize technology 

and systems for the purpose of 

collecting, validating and verifying 

information, processing and 

maintaining information, and disclosing 

and providing information; to train 

personnel and to be able to respond to 

a collection of information, to search 

data sources, to complete and review 

the collection of information; and to 

transmit or otherwise disclose the 

information. 

All written comments will be 

available for public inspection 

Regulations.gov. 

An agency may not conduct or 

sponsor, and a person is not required to 

respond to, a collection of information 

unless it displays a currently valid 

Office of Management and Budget 

control number. 

Dated: April 10, 2014. 

Ken Munis, 

Acting Director, Office of Strategic 

Environmental Management, Office of Policy. 

[FR Doc. 2014–09327 Filed 4–23–14; 8:45 am] 

BILLING CODE 6560–50–P 

ENVIRONMENTAL PROTECTION 

AGENCY 

[EPA–HQ–OA–2014–0001; FRL 9909–96– 

OA] 

Good Neighbor Environmental Board; 

Notification of Public Advisory 

Committee Meeting 

AGENCY: Environmental Protection 

Agency (EPA). 

ACTION: Notice of public advisory 

committee meeting. 

SUMMARY: Pursuant to the Federal 

Advisory Committee Act, Public Law 

92–463, notice is hereby given that the 

Good Neighbor Environmental Board 

will hold a public meeting on Thursday, 

May 8 and Friday, May 9, 2014 in El 

Paso, TX. The meeting is open to the 

public. 

DATES: The Good Neighbor 

Environmental Board will hold an open 

meeting on Thursday, May 8, from 8:30 

a.m. (registration at 8:00 a.m.) to 6:00 

p.m. The following day, Friday, May 9, 

the Board will meet from 8:00 a.m. until 

2:00 p.m. 

ADDRESSES: The meeting will be held in 

El Paso, Texas. The location of the 

meeting can be found on the Board’s 

Web site at www.epa.gov/ofacmo/gneb. 

The meeting is open to the public, with 

limited seating on a first-come, firstserve basis. 

SUPPLEMENTARY INFORMATION: 

Background: The Good Neighbor 

Environmental Board (Board) is a 

federal advisory committee chartered 

under the Federal Advisory Committee 

Act, PL 92463. By statute, the Board is 

required to submit an annual report to 

the President and Congress on 

environmental and infrastructure issues 

along the U.S. border with Mexico. 

Purpose of Meeting: The purpose of 

this meeting is to continue discussion of 

the Good Neighbor Environmental 

Board’s Sixteenth Report, which will 

focus on ecological restoration in the 

U.S.-Mexico border region. 

General Information: The agenda and 

meeting materials will be available at 

http://www.regulations.gov under 

Docket ID: EPA–HQ–OA–2014–0001. 

General information about the Board 

can be found on its Web site at 

www.epa.gov/ofacmo/gneb. 

If you wish to make oral comments or 

submit written comments to the Board, 

please contact Ann-Marie Gantner at 

least five days prior to the meeting. 

Written comments should be submitted 

at http://www.regulations.gov under 

Docket ID: EPA–HQ–OA–2014–0001. 

Meeting Access: For information on 

access or services for individuals with 

disabilities, please contact Ann-Marie 

Gantner at (202) 564–4330 or email at 

gantner.ann-marie@epa.gov. To request 

accommodation of a disability, please 

contact Ann-Marie Gantner at least 10 

days prior to the meeting to give EPA as 

much time as possible to process your 

request. 

Dated: April 17, 2014. 

Ann-Marie Gantner, 

Acting Designated Federal Officer. 

[FR Doc. 2014–09326 Filed 4–23–14; 8:45 am] 

BILLING CODE 6560–50–P 

FEDERAL DEPOSIT INSURANCE 

CORPORATION 

Sunshine Act Meeting 

Pursuant to the provisions of the 

‘‘Government in the Sunshine Act’’ (5 

U.S.C. 552b), notice is hereby given that 

at 10:04 a.m. on Tuesday, April 22, 

2014, the Board of Directors of the 

Federal Deposit Insurance Corporation 

met in closed session to consider 

matters related to the Corporation’s 

supervision, corporate, and resolution 

activities. 

In calling the meeting, the Board 

determined, on motion of Vice 

Chairman Thomas M. Hoenig, seconded 

by Director Jeremiah O. Norton 

(Appointive), concurred in by Director 

Thomas J. Curry (Comptroller of the 

Currency), Director Richard Cordray 

(Director, Consumer Financial 

Protection Bureau), and Chairman 

Martin J. Gruenberg, that Corporation 

business required its consideration of 

the matters which were to be the subject 

of this meeting on less than seven days’ 

notice to the public; that no earlier 

notice of the meeting was practicable; 

that the public interest did not require 

consideration of the matters in a 

meeting open to public observation; and 

that the matters could be considered in 

a closed meeting by authority of 

subsections (c)(2), (c)(4), (c)(6), (c)(8), 

(c)(9)(A)(ii), (c)(9)(B), and (c)(10) of the 

‘‘Government in the Sunshine Act’’ (5 

U.S.C. 552b(c)(2), (c)(4), (c)(6), (c)(8), 

(c)(9)(A)(ii), (c)(9)(B), and (c)(10)). 

The meeting was held in the Board 

Room of the FDIC Building located at 

550—17th Street NW., Washington, DC. 

Dated: April 22, 2014. 

Federal Deposit Insurance Corporation. 

Robert E. Feldman, 

Executive Secretary. 

[FR Doc. 2014–09432 Filed 4–22–14; 4:15 pm] 

BILLING CODE 6714–01–P 


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