# Patent

## Title
Apparatus and methods for processing mails using a manifest

## Abstract

Methods and apparatus for manifesting mailpieces. processing mailpieces from a mail system, and certifying a mail system are provided. A mailpiece is received at a manifest mailing system and mailing information from the mailpiece is obtained. A manifest of the mailpiece is created and the mailpiece is then delivered using the manifest. Based on a certification of the mail system. an accuracy of a portion of the manifest may be selectively determined. Based on the accuracy of the portion of the manifest. the mailpieces are then conditionally delivered using the manifest. To determine a certification. test information may be provided to a mail system. A manifest generated by the mail system is then received. The accuracy of the manifest based on the test information is determine and a certification level is then assigned to the mail system.

## Background
REFERENCE TO RELATED APPLICATIONS
This application claims the benefit of priority under 35 U.S.C. §119 from co-pending prior provisional application Ser. No. 60/255,059, filed Dec. 14, 2000 for “APPARATUS AND METHODS FOR PROCESSING MAIL USING A MANIFEST,” which is expressly incorporated herein by reference.


FIELD OF THE INVENTION
This invention relates generally to handling multiple items for delivery. More particularly, it relates to apparatus and methods for handling multiple delivery items using a manifest.
BACKGROUND OF THE INVENTION
Companies and organizations (i.e., mailers) often deliver large amounts of items to a delivery service for delivery. Conventionally, each item is treated as an individual item. The items are typically deposited with a delivery system at a delivery service (e.g., the U.S. Postal Service), and the delivery system ensures that the items are delivered, with each item handled individually. At the delivery system, each item is then checked for delivery charges individually.
For example, FIG. 1A shows how a company may deliver items, such as mail using a mailing system. As shown in FIG. 1A, company 20 prepares 100 mailpieces 22 for delivery to a mailing system 32. Company 20 sends 100 mailpieces 22 in package 24 with each mailpiece having separate postage affixed, either by meter impression or by live stamps. Thus, each mailpiece in package 24 is treated as an individual mailpiece.
Because separate mailpiece handling requires individual processing, conventional mail handling by individual mailpiece is cumbersome for large mailings. Accordingly, some companies participate as mailers in bulk mailing programs.
In order for a mailer to participate in a bulk mailing program, such as, for example, the bulk mailing programs with the U.S. Postal Service, the mailer must typically mail identical weight mailpieces. Under these bulk mailing programs, the mailing service verifies each mailpiece by weighing it. Because mailpieces must be identical weights, this allows a bulk mailing program to efficiently handle large mailings in bulk.
However, mailers often use mailings with non-identical mailpieces. Since the mailpieces may have non-identical weights, metering or purchasing postage for each mailpiece individually is still required. Metering or purchasing postage for each mailpiece individually has proven unstable and inefficient.
It is accordingly desirable to allow a mailer to easily prepare and submit non-identical items to a delivery service for delivery. This is achieved by providing apparatus and methods, which can handle non-identical delivery items using a manifest.
SUMMARY OF THE INVENTION
In accordance with an aspect of the present invention, methods and apparatus for manifesting mailpieces are provided. A mailpiece is received at a manifest mailing system and mailing information from the mailpiece is obtained. Based on the mailing information, a manifest of the mailpiece is created. The mailpiece is then delivered using the manifest.
In accordance with another aspect of the present invention, methods and apparatus for processing mailpieces from a mail system are provided. A plurality of mailpieces and a manifest are received. The manifest includes mailing information for each of the plurality of mailpieces. Based on a certification of the mail system, an accuracy of a portion of the manifest is selectively determined. Based on the accuracy of the portion of the manifest, the plurality of mailpieces are then conditionally delivered using the manifest.
In accordance with yet another aspect of the present invention, methods and apparatus for certifying a mail system are provided. Test information is provided to a mail system. A manifest generated by the mail system is then received. An accuracy of the manifest based on the test information is determined and a certification level is then assigned to the mail system.
Additional features will be set forth in part in the description which follows, and in part will be obvious from the description, or may be learned consistent with methods and apparatus consistent with principles of present the invention. The features of the invention may be realized and attained by the elements and combinations particularly pointed out in the appended claims.
It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the invention, as claimed.



BRIEF DESCRIPTION OF THE DRAWINGS
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate several embodiments of the invention and, together with the description, serve to explain the principles of the invention.
In the Figures:
FIG. 1A shows how a company may supply delivery items to a delivery system at a delivery service;
FIG. 1B shows one embodiment of mail being delivered using manifest mailing, consistent with the principles of the present invention;
FIG. 2 shows one embodiment of an individual mailpiece of FIG. 1B;
FIG. 3 shows one embodiment of a manifest of FIG. 1B;
FIG. 4A shows one embodiment of how mail may be processed and sampled with a manifest mailing system of FIG. 1B;
FIG. 4B shows one embodiment of how mail may be processed and sampled with a MAC certified mailing system;
FIG. 4C shows one embodiment of how mail may be processed and sampled with a MAC Gold certified mailing system;
FIG. 5 shows one embodiment of the certifications encompassed by MAC and MAC Gold certification;
FIG. 6A shows one embodiment of a manifest mailing system with MAC certification;
FIG. 6B shows one embodiment of a manifest mailing system with MAC Gold certification;
FIG. 7 shows an overview of one embodiment of a certification process;
FIG. 8A shows one embodiment of a developer approval process for MAC certification;
FIG. 8B shows one embodiment of a user approval process for MAC certification;
FIG. 9A shows one embodiment of a developer approval process for MAC Gold certification;
FIG. 9B shows one embodiment of a user approval process for MAC Gold certification;
FIG. 10A shows one embodiment of a form used by a developer for MAC Gold certification;
FIG. 10B shows additional information of the sample form shown in FIG. 10A;
FIG. 11A shows a sample MAC Gold manifest;
FIG. 11B is a continuation of the sample manifest of FIG. 11A;
FIG. 12 shows a simplified graphic of one embodiment of a label format;
FIG. 13 shows an example of the label format of FIG. 12;
FIG. 14 shows a sample MAC Gold certification certificate;
FIG. 15 shows a sample MAC Gold certified product listing;
FIG. 16 shows one embodiment of a form used by a user in order to use a MAC Gold system;
FIGS. 17A-17D show one embodiment of a MAC Gold manifest mailing system agreement; and
FIGS. 18A and 18B show one embodiment of a MAC Gold confirmation review checklist.



DESCRIPTION OF THE EMBODIMENTS
Reference will now be made in detail to exemplary embodiments of the invention, examples of which are illustrated in the accompanying drawings. Wherever possible, the same reference numbers will be used throughout the drawings to refer to the same or like parts. Although the disclosed embodiments are described in relation to a mail service, the invention is not so limited and may be used with other types of delivery systems.
Manifest delivery systems have several advantages over conventional mailing systems. For example, manifest delivery systems may combine various classes of mail, including non-identical mailpieces. All classes of mail, except for periodicals and overnight mail (e.g., express mail), may be combined on the same manifest. For example, first class mail, standard A mail, and standard B mail may be listed on a single manifest, even though the mailpieces do not have identical weights. Thus, manifest delivery systems may combine various classes of mail to produce a large mailing of non-identical mailpieces and also may allow the mailing service to collect postage efficiently. Other advantages of manifest delivery systems may be apparent to those skilled in the art from consideration of the specification and practice of the invention disclosed herein.
There are various ways to prepare manifest delivery systems for delivery services. For example, in order for a mailer to utilize manifest mailing with the U.S. Postal Service (hereinafter Postal Service), the mailer must design a manifest mailing system that meets the standards of the Postal Service. The Postal Service standards are set forth in a publication, the Guide to the Manifest Mailing System, published by the U.S. Postal Service as publication number 401 (January 2000), which is herein incorporated by reference in its entirety. However, any manifest delivery system with any mailer, which allows for manifest delivery using any set of standards is consistent with the principles of the present invention.
Under manifest mailing, each mailpiece is assigned a unique identification (ID) number. Each ID number is listed on a document known as a “manifest,” which contains information about each mailpiece. In one embodiment, a manifest may include the weight, class, and how much postage was being paid. The manifest may also contain the total postage amount to be paid to the mailing service. For example, a guide to manifesting is described in a publication entitled, Package Shippers Guide to Manifesting, published by the U.S. Postal Service, which is herein incorporated by reference in its entirety. For simplicity, the following description describes manifest delivery with the Postal Service, but other delivery services may be used consistent with the principles of the present invention.
The Postal Service may require that the mailer enter into an agreement with the Postal Service that the mailer will comply with standards for paying postage. The Postal Service may also require that the mailer obtain approval for any manifest mailing system created by the mailer.
The approval process may involve the submission of an application to the Postal Service. Upon the submission of an application, the Postal Service conducts an approval procedure. For example, a local Post Office may send an inspector to inspect the mailer's manifest mailing system, by taking a sample mailpiece from a shipment using the mailer's manifest mailing system, checking the mailpiece against the manifest, and confirming that the manifest is compliant. If the Postal Service approves the mailer's manifest mailing system, then the system is approved.
Also, the Postal Service subsequently may make quality control assessment samples on a regular basis (e.g., weekly). For example, a mailer may either bring a shipment for quality control assessment to the local Post Office, or the local Post Office may send an inspector to the mailer's location.
If the mailer's manifest is within specified accuracy, e.g., 11⁄2%, as checked by the Postal Service, then the Postal Service may accept the shipment. If the error rate exceeds the specified accuracy, then the Postal Service may adjust the mailer's postage and collect the proper rate of postage. These quality control assessments ensure that a mailer's manifest mailing system is accurate and reflects the proper postage.
In one embodiment, once a mailer has been approved and has submitted an accurate manifest, the Postal Service deducts the total amount of postage claimed on the manifest from an advance deposit account, which the mailer establishes with the Postal Service. However, other processes for approval and postage payment handling are within the principles of the present invention.
In order to speed the approval process, a Manifest Analysis and Certification (MAC) program is provided by the Postal Service. For example, under the MAC program, the Postal Service may test a mailer's software to make sure it is accurate and conforms to Postal Service standards. If the Postal Service approves the software, then the Postal Service may begin accepting shipments from a mailer's manifest mailing system, after only a hardware confirmation at each of the mailer's sites.
Additionally, there is a MAC Gold program (MAC Gold) provided by the Postal Service. MAC Gold may include pre-approval or certification by the Postal Service of both the software and the hardware used by a mailer for manifest mailing. For example, the Postal Service technical standards are described in MAC Gold Technical Guide, published by the U.S. Postal Service, which is herein incorporated by reference in its entirety. In one embodiment, all manifest mailing software may be required to use the same manifest format and specific type of shipping label. As a result, e.g., under MAC Gold, once a manifest mailing system has been developed by a supplier and approved, it may be considered ready for use. Thus, when a mailer buys a manifest mailing system from the supplier, the mailer may immediately begin using the system.
In one embodiment, certification or pre-approval may be tiered according to hardware and software, e.g., MAC and MAC Gold. However, the Postal Service provides for a wide variety of manifest mailing systems (MMS). For example, the various other MMS programs are also described in the U.S. Postal Service publication, Guide to the Manifest Mailing System. Any combination or level of certification or pre-approval such as minimum buy and reduction provisions is within the principles of the present invention.
FIG. 1B shows one embodiment of mail being delivered using manifest mailing, consistent with the principles of the present invention. In particular, company 33 prepares 100 mailpieces 36 and submits them to a manifest system 34. Company 33 sends a manifest package 38, which includes a manifest 40 and 100 mailpiece package 42. Manifest package 38 is then introduced into a manifest mailing system 44 to be verified, processed, and mailed, e.g., by the Postal Service.
For example, company 33 may affix a unique ID number (not shown) to each mailpiece included within 100 mailpiece package 42. Each ID number is then listed on manifest 40. Manifest 40 lists all 100 mailpieces, and includes information about each individual mailpiece.
In one embodiment, a manifest includes mail information such as weight, a zone rated mailpiece indication, a destination zone, a special service indication, the fee paid for special service (if any), postage paid for that special service, and a total amount of postage summarized showing the total amount of postage. However, any mailpiece information, which may aid in mail handling, is within the principles of the present invention.
FIG. 2 shows one embodiment of an individual mailpiece of FIG. 1B. In particular, an individual mailpiece 46 is labeled with a delivery address 48 and a return address 50. Mailpiece 46 may also be labeled to indicate a postage type 60. Postage type 60 may include a permit imprint, e.g., words printed on mailpiece 46.
In one embodiment, manifest mailing uses a permit imprint, which includes mail class, a postage paid indicator, permit number, a mailer city, and a unique mailpiece ID. Mail class may be first class mailpiece, a standard A mailpiece, a bulk mailpiece, a parcel, or even a priority mailpiece. However, any information which allows for efficient manifest mailing is within the principles of the present invention.
For example, as illustrated in FIG. 2, mailpiece 46 is addressed to John Doe, 123 Main Street, Any Town, USA 12345. On the upper left-hand corner of the mailpiece is return address 50. In this example, return address 50 is Company, 987 Second Street, Any Town, USA 12345. In the upper right-hand corner postage type 60 is a permit imprint which shows that the postage has been paid on this mailpiece, the class of mail is first class, Permit No. 1 was assigned to the mailer, Chicago, Ill. denotes the city in which the permit is held, and a unique mailpiece ID number, i.e., 1234 which will be printed on manifest 40.
FIG. 3 shows one embodiment of a manifest of FIG. 1B. In particular, manifest 40 includes a name and address section 62, a permit number section 64, a MAC version number section 66, a Post Office of Mailing section 68, a sequence number section 70, a date of manifest section 72, a class of mail section 74, and a processing category 76.
Manifest 40 also includes a body section 94 which includes an ID number column 78, a weight column 80, a ZIP/zone column 82, a class/rate column 84, a postage column 86, a page indicator 88, a page totals row 90, and a cumulative page totals row 92.
Name and address section 62 indicates the person or company that is using the manifest mailing. Permit number section 64 indicates the permit number that a company has been assigned by, from which postage funds are paid. MAC version number section 66 indicates if MAC certified software is being used and what version of MAC software is being used.
Post Office of Mailing section 68 indicates where the permit is held and where the mailing will be submitted. Sequence number section 70 is a value used to tie manifest 40 to a postage statement, which the Postal Service may use to withdraw funds from an advance deposit account.
Date of manifest section 72 indicates the date the manifest was submitted. Class of mail section 74 indicates which class postage is paid. Manifest 40 may indicate a mix of classes in class of mail section 74. For example, a class of mail of “mixed” may be used in class of mail section 74. This allows all one class such as first class mail, all priority mail, or all parcel post mail, or the option of combining various classes of mail in manifest 40.
Processing category 76 indicates what the size and shape of the mailpieces, for example, letter size, flat type, or machinable. In one embodiment, processing categories are not mixed in a mailing. However, processing categories can be mixed consistent with the principles of the present invention.
Body section 94 shows various aspects of mailpiece information. Column 78 indicates the mailpiece ID number. Weight column 80 indicates the weight of a mailpiece. In one embodiment, weight is listed in pounds. However, any measure of weight, e.g., ounces may be used consistent with the principles of the present invention.
ZIP/zone column 82 indicates information used to generally indicate shipping to and from locations. Class/rate column 84 indicates class and rate for a mailpiece. In one embodiment, class/rate column 84 uses a series of identifier codes, e.g., “1” for first class mail as noted in the MMS Guide. However, any combination of codes for indicating a mailpiece class or rate is within the principles of the present invention.
Postage column 86 indicates the postage charge for a mailpiece. Page total row 90 summarizes the information on that page. Cumulative page totals row 92 indicates cumulative page totals. Cumulative page totals row 92 shows a rolling summary of manifest 40. Thus, the last page of a multi-page manifest would have the totals for the entire manifest on the cumulative page totals row 92.
FIG. 4A shows one embodiment of how mail may be processed and sampled with the manifest mailing system of FIG. 1B. In particular, a company 100 uses a manifest system 102 to mail 100 mailpieces 104. Company 100 then sends a manifest package 108, which includes a mailpiece package 110 and a manifest 106 to a manifest mailing system 112. Manifest mailing system 112 has a postage sampling system 114, which takes a manifest sample 116 of sampled mailpieces 118.
For example, for 100 mailpieces, a sample of 10 mailpieces may be used. The selected pieces would be weighed and checked against the values noted in manifest 106. Also, the postage paid against the rate claimed for that mailpiece may be checked against what is noted in manifest 106. This process is then repeated for each mailpiece in sampled mailpieces 118.
The accuracy of manifest 106 is then compared to the manifest sample 116 to ensure it is within a set value. If manifest 106 and manifest sample 116 are within given accuracy standards, then manifest 106 is considered accurate and accepted and manifest package 108 is dispatched. In one embodiment, the accuracy standard a value of 11⁄2%. However, any desired value may be used consistent with the principles of the present invention.
If manifest 106 and manifest sample 116 are not within the given accuracy standards, then a formula for correcting the postage may be used and additional postage is collected in addition to the manifest postage. Alternatively, company 100 may take manifest package 108 back and correct manifest 106. However, any way of accounting for manifest errors is within the principles of the present invention.
In one embodiment, specific sampling requirements may vary according to Postal Service certification, e.g., such as those noted in the MMS Guide. However, any sampling requirement, which ensures manifest mailing system accuracy, is within the principles of the present invention.
FIG. 4B shows one embodiment of how mail may be processed and sampled with a MAC certified mailing system. In particular, a company 400 uses a MAC certified manifest system 402 to mail 100 mailpieces 404. Company 400 then sends a manifest package 408, which includes a mailpiece package 410 and a manifest 406 to a manifest mailing system 412. Manifest mailing system 412 has a postage sampling system 414, which takes a manifest sample 416 of sampled mailpieces 418.
For example, for 100 mailpieces, a sample of 10 mailpieces may be used. The selected pieces would be weighed and checked against the value noted in manifest 406. Also, the postage paid against the rate claimed for that mailpiece may be checked against what is noted in manifest 406. This process is then repeated for each mailpiece in sampled mailpieces 418. In one embodiment, postage sampling system 414 comprises Postal Service personnel, hardware and software to randomly select mailpieces at a specified rate (e.g., 10%). However, other combinations of personnel, hardware and software, which ensure an adequate sampling, are within the principles of the present invention.
The accuracy of manifest 406 is then compared to the manifest sample 416 to ensure it is within given accuracy standards. If manifest 406 and manifest sample 416 are within given accuracy standards, then manifest 406 are considered accurate and accepted and manifest package 408 is dispatched. In one embodiment, the accuracy standard is a value of 11⁄2%. However, any value, which is considered acceptable, may be used consistent with the principles of the present invention.
If manifest 406 and manifest sample 416 are not within given accuracy standards, then a formula for correcting the postage may be used and additional postage is collected in addition to the manifest postage. Alternatively, company 400 may take manifest package 408 back and correct manifest 406. However, any way of accounting for manifest errors is within the principles of the present invention.
In one embodiment, the sampling requirement may be modified for MAC certified manifest mailing systems. For example, under MAC, the Postal Service may test vendor software to make sure that it is accurate and consistent. Upon receiving MAC, a vendor's software is assigned a version number and a variable manifest format may be used by the manifest mailing system. In another embodiment, the Postal Service may treat MAC certified manifest mailing systems like any other manifest mailing system. However, any sampling frequency, which ensures manifest mailing system accuracy, is consistent with the principles of the present invention.
FIG. 4C shows one embodiment of how mail may be processed and sampled with a MAC Gold certified mailing system. In particular, a company 420 uses a MAC Gold certified manifest system 422 to mail 100 mailpieces 424. Company 420 then sends a manifest package 428, which includes a mailpiece package 430 and a manifest 426 to a manifest mailing system 432. Manifest mailing system 432 has a postage sampling system 434, which takes a manifest sample 436 of sampled mailpieces 438.
For example, for 100 mailpieces, a sample of 10 mailpieces may be used. The selected pieces would be weighed and checked against the value noted in manifest 426. Also, the postage paid against the rate claimed for that mailpiece may be checked against what is noted in manifest 426. This process is then repeated for each mailpiece in sampled mailpieces 438.
The accuracy of manifest 426 is then compared to the manifest sample 436 to ensure it is within given accuracy standards. If manifest 426 and manifest sample 436 are within given accuracy standards, then manifest 426 is considered accurate and accepted and manifest package 428 is dispatched. In one embodiment, the accuracy standard is a value of 11⁄2%. However, any value, which is considered acceptable, may be used consistent with the principles of the present invention.
If manifest 426 and manifest sample 436 do not correspond to each other, then a formula for correcting the postage may be used and additional postage is collected in addition to the manifest postage. Alternatively, company 420 may take manifest package 428 back and correct any errors in manifest 426. However, any way of accounting for manifest errors is within the principles of the present invention.
In one embodiment, the sampling requirement may be modified for MAC certified manifest mailing systems. For example, under a MAC Gold system, the Postal Service may sample the mailpieces less frequently (e.g., monthly rather than weekly). Less sampling may be required under MAC Gold, since both hardware and software may be approved and the manifest format is usually set. However, any sampling frequency, which ensures manifest mailing system accuracy, is within the principles of the present invention.
FIG. 5 shows one embodiment of the certifications encompassed by MAC and MAC Gold certification. In particular, for example, MAC certification 442 encompasses a software certification 444. MAC Gold certification 438 encompasses a hardware and software certification 440. However, any number of certifications for various combinations of hardware and software are within the principles of the present invention.
In one embodiment, the Postal Service conducts the certification and issues the certifications. However, any party, which is qualified to certify a manifest mailing system, may be used consistent with the principles of the present invention.
FIG. 6A shows one embodiment of a manifest mailing system with MAC certification. In particular, manifest mailing system 120 has a MAC certification 124 of software 122. However, any combination of software and hardware components or other related aspects of manifest mailing may be certified consistent with the principles of the present invention.
FIG. 6B shows one embodiment of a manifest mailing system with MAC Gold certification. In particular, manifest mailing system 126 has a MAC Gold Certification 128 of software 132 and hardware 130. Hardware 130 includes a weigh scale 134, a label printer 136, a report printer 138, and other peripherals 140, e.g., a scanner. However, any combination of software and hardware components or other related aspects of manifest mailing may be certified consistent with the principles of the present invention.
FIG. 7 shows an overview of one embodiment of a certification process. In particular, certification process 142 is comprised of developer approval process 144 and user approval process 146.
For example, in developer approval process 144, a developer of manifest mailing systems may be required to obtain certification for a particular manifest mailing system, before the developer may offer the manifest mailing system as a certified system. In user approval process 146, a user of a particular manifest mailing system may be required to obtain certification, before the user may begin to use the manifest mailing system to send mail using a manifest.
In one embodiment, certification comprises a developer approval process and a user approval process. However, any approval process, which ensures certification integrity, may be used consistent with the principles of the present invention.
FIG. 8A shows one embodiment of a developer approval process for MAC certification. In particular, in stage 150, a developer begins the developer approval process by submitting a request. In stage 152, an electronic sample or test is given to the developer of the manifest mailing system. In stage 154, the developer takes the electronic sample or test and runs it on the manifest mailing system. In stage 156, the developer then produces an output, including the manifest postage statements and shipping labels, if any, and submits this information for verification.
In stage 158, the information is graded and if approved, then certification is approved. In stage 160, the developer is given MAC certification, and a MAC certificate is issued. If the information is not approved, then in stage 162 the certification is disapproved. As a result, the developer must return to stage 152 and submit another sample output for verification.
FIG. 8B shows one embodiment of a user approval process for MAC certification. In particular, in stage 170, the user begins the user approval process, e.g., by requesting an application. In stage 172, the user submits an application, explaining what the user intends to mail using the manifest mailing system.
Upon receipt of the application, in stage 174, the mailing service conducts a review of a user's manifest mailing system. For example, the Postal Service may visit the user site and inspect the system. Depending on the type of manifest mailing system, more than one review may be conducted. In one embodiment, during a review, the Postal Service checks the type of mail used by the manifest mailing system, evaluates the quality control exercised by the user, confirms the output from the manifest mailing system, and documents the results of the review. However, any review stages, which ensure manifest mailing system quality, are within the principles of the present invention.
In stage 180, if there are any errors found, the manifest mailing system is not approved, and user must repeat stage 174 and another review is conducted. In stage 176, if the user is approved, then the manifest mailing system is certified. In stage 178, the user enters a manifest mailing agreement and the user can begin mailing with the MAC certified manifest mailing system. In one embodiment, the manifest mailing agreement is for 2 years. However, any agreement term may be used consistent with the principles of the present invention.
FIG. 9A shows one embodiment of a developer approval process for MAC Gold certification. In particular, in stage 190, the developer begins the certification process, e.g., by requesting an application. In stage 192, the developer provides both hardware specifications and the software for certification. In one embodiment, the developer submits hardware specifications and software to the Postal Service for certification. However, any trusted or approved entity may act as a certification body.
In stage 194, the manifest mailing system is put through various tests to ensure that the system performs according to the certification standards. In one embodiment, testing uses live mailpieces includes putting mailpieces on a scale, and running mailpieces through various rate categories. However, any testing methodology may be used consistent with the principles of the present invention.
In stage 196, if the manifest mailing system passes all the tests at a specified accuracy rate, then the system is approved as MAC gold certified. In one embodiment, an accuracy rate of 100% is used for attaining MAC gold certification. However, any high accuracy percentage may be used consistent with the principles of the present invention.
In stage 198, a MAC Gold certificate is then issued for that particular system version, and that particular version number. In one embodiment, if a MAC Gold certificate is issued, the hardware, including the printer, the scales, and all other hardware, is certified. However, certification of hardware may cover any combination of components, consistent with the principles of the present invention.
In stage 200, if the system does not pass all the tests at the specified accuracy rate, the system is not approved, and the developer will have to correct the problems and submit another test.
FIG. 9B shows one embodiment of a user approval process for MAC Gold certification. For example, the Postal Service MAC Gold MMS application process is described in MAC Gold Manifest Mailing System Application Process, published by U.S. Postal Service and which is incorporated herein by reference. In stage 210, the user begins the MAC Gold certification process, e.g., by requesting an application. In one embodiment, the user begins the MAC Gold certification process by obtaining a pre-approved system and requesting an application from the Postal Service. However, any notice by a user of intent to use a pre-approved system is within the principles of the present invention.
In stage 212, a user submits an application to use a MAC Gold certified manifest mailing system. In one embodiment, the user submits the application at the time of purchase. For example, the application may only be a single page requesting the name and contact information for the applicant, what type of MAC Gold system the applicant will be using, what days the applicant plans to mail, and when the applicant wants to begin mailing. The user then submits the application to the Postal Service.
In stage 214, the user is approved to begin mailing. In one embodiment, once the application has been submitted, the user can begin mailing using the manifest mailing system with MAC Gold certification immediately.
In stage 216, the Postal Service may visit the user to verify that the manifest mailing system in use is the same system stated in the application and properly installed. In stage 218, if the MAC Gold manifest mailing system is verified, the user can continue to mail and a manifest mailing system agreement is executed. In one embodiment, the manifest mailing agreement is a 2-year agreement with the Postal Service. However, any acceptable terms to the Postal Service are within the principles of the present invention.
FIG. 10A shows one embodiment of a form used by a developer for MAC Gold certification. In particular, form 220 comprises a basic information section 222, a supported categories section 224, an options supported section 226, and a billing section 228.
Basic information section 222 indicates who the developer is, e.g., address, contact persons, phone numbers, the product name to be tested and the version number of that product. Supported categories section 224 lists categories that must be supported by the product. Options supported section 226 lists the optional set of supported features by the product. For example, some of these supported features include the priority mail flat rate, a job set up/parameter report, standard mail B barcode discount, the balloon rate, and the oversize rate. Billing section 228 notes various fees and information required for billing. For example, there may be a $500.00 fee to have a product tested. Other information appropriate for a certification form will be apparent to those skilled in the art consistent with the principles of the present invention.
FIG. 10B shows additional information of the sample form shown in FIG. 10A. In particular, on form 230 in section 232, the developer lists the hardware specifications that the system will need to run the manifest product. These hardware specifications may include CPU size, the hard drive capacity, the memory, and any other hardware specifications.
In section 234, the form asks the developer to circle the operating systems that the manifest system is designed for, and to list any operating systems that are not listed. For example, the developer can select operating systems from DOS to Windows to Unix.
In section 236, the form asks for a list of all barcode formats the manifest system supports. In section 238, additional information is requested to aid follow up with the developer after testing has occurred. In section 240, the form asks the developer to list all weight scales that the manifest system supports, including the manufacturer and model number of the scales that the system supports. In section 242, the form asks for all thermal printers the manifest system supports, including a list of the manufacturers and model numbers.
FIG. 11A shows a sample standardized MAC Gold manifest. In particular, section 252 indicates the mailer's name and address. Section 254 provides information needed by the Postal Service, such as, the date of the manifest, the Post Office of mailing, the permit number, the processing category, which is permanently listed as mixed because the system allows mixed manifests and the MAC Gold product name and version number. Thus, section 254 indicates that the manifest was produced using a MAC Gold system.
Section 256 indicates the manifest sequence number that correlates the manifest to any other documentation, such as a postage statement. Section 258 is the page number. Column 260 indicates the unique mailpiece ID listed on the mailpiece.
Column 262 indicates any delivery confirmation numbers. Delivery confirmation numbers aid in showing that a mailpiece was actually delivered, and a specific number is used, e.g., a number associated with a barcode. With a delivery confirmation number, when the mailpiece is delivered to a customer, the carrier can tell that the mailpiece has been delivered. In one embodiment, a delivery confirmation number must be listed on the manifest, if delivery confirmation is being used. However, any delivery confirmation number for a particular mailpiece may be used consistent with the principles of the present invention.
Column 264 is the five-digit ZIP code. In one embodiment, when delivery confirmation numbers are used, a five-digit ZIP code is required. However, other times when a ZIP code may be required are within the principles of the present invention.
Column 266 is the weight of the individual mailpiece. Column 268 is the class and rate of the mailpiece. For example, code “1P” stands for priority mail. Column 270 is the fee. For example, a fee may be associated with some types of special delivery, such as delivery confirmation. In one embodiment, if there is a fee, it is collected in addition to the normal postage.
Column 272 is the postage for the mailpiece. Column 274 indicates the cumulative postage, which aids the calculation of postage on the manifest. For example, in the MAC Gold system, a cumulative postage column may be used instead of postage totals at the bottom of each page.
Item 276 shows an asterisk by a mailpiece. Asterisk 276 denotes that the mailpiece is a barcoded piece. For example, instead of having a separate column for a barcode, asterisk 276 denotes that mailpiece has a barcode and that the mailpiece is eligible for a discount, e.g., a 3 cent per mailpiece discount under the current rate structure.
FIG. 11B is a continuation of the sample manifest of FIG. 11A. Item 280 shows the various totals at the end of the manifest. For example, under unique mailpiece ID number column 260, the “total” is the total number of mailpieces on the manifest. Under delivery confirmation column 262, the “total” is the total number of delivery confirmation mailpieces in the mailing. Under 5-digit ZIP code column 264, there is nothing under “total.” Under weight column 266, the “total” is the total weight of the entire manifest in pounds. However, any units of weight are consistent with the principles of the present invention.
Under class/rate column 268, there is nothing under total. Under fee column 270, the “total” is total amount of fees paid under the manifest. Under postage column 272, the “total” is the total amount of postage paid under the manifest. Under cumulative postage column 274, the “total” is the cumulative total of postage paid under the manifest.
Additionally, form 282 and form 284 may be appended to the end of the manifest, as shown in FIG. 11B. Form 282 may be used for identification purposes when using delivery confirmation. Delivery confirmation is a special service, also known as accountable mailpiece processing. Form 282 is used for delivery confirmation with a manifest mailing system. For example, form 282 may be called PS Form 3877, also known as the “firm mailing book.” Form 282 allows an accepting employee to confirm that they have indeed received a certain number of accountable mailpieces (i.e., mailpieces with delivery confirmation). In one embodiment, to use form 282, the employee writes down the number of mailpieces received, signs the forms, and stamps the forms.
Form 284 known as PS Form 3152, or the Delivery Confirmation Certificate, may also be incorporated. Form 284 establishes that there is an electronic file that exists for the delivery confirmation.
FIG. 12 shows a simplified graphic of one embodiment of a label format. In particular, the payment portion 286 shows the payment information, which may include the permit imprint indicia that indicates method of payment. Addressing portion 288 shows the addressing information. Barcode portion 290 shows barcode information. For example, barcode portion 290 may be used to show a barcode for delivery confirmation. Shipper portion 292 is an area for the shipper to use in any fashion they desire (e.g., for an advertisement). Other portions and formats for a label format will be apparent to those skilled in the art consistent with the principles of the present invention.
FIG. 13 shows a specific example of the label format of FIG. 12. In particular, portion 300 shows “U.S. Postage Paid, Washington, D.C. 20260” and the permit number which indicates the payment information. Portion 302 for addressing information is shown indicating “USPS Priority Mail.” In addition, the rate and class of mail, the name, the business, the city, state and the ZIP code are shown in portion 302. In addition, in the upper left-hand corner of portion 302, the return address is listed and in the upper right-hand corner, the package ID is designated. For example, the package ID may be a unique identification number for each mailpiece.
Portion 304 is the barcode area. For example, if the shipper is using delivery confirmation, the shipper includes the delivery confirmation barcode in portion 304. Also, the words “U.S.P.S. delivery confirmation” may appear. Additionally, human readable characters of that barcode may appear under the barcode in portion 304.
If the mailer is not using delivery confirmation, this area may be left blank. Alternatively, portion 304 may contain a parcel routing barcode, which is a smaller barcode. In portion 306, a shipper may place any additional information.
FIG. 14 shows a sample MAC Gold certification certificate. Once a developer has submitted both the software and hardware specifications for testing, and once approved, a MAC Gold certification certificate 308 is issued to the developer. In one embodiment, the certificate 308 lists the product and the version number that have been approved. However, any appropriate information for noting certification is within the principles of the present invention.
FIG. 15 shows a sample MAC Gold certified products listing. In one embodiment, a collection of product listings of all vendors whose products have been MAC Gold certified is maintained. Item 312 represents that the product listing is the first cycle, i.e., “Cycle A.” The listing 310 will include a company information section 314, a mail class section 316, an options supported section 318, an equipment supported section 320, and other information section 322.
For example, company information section 314 may include the company name, what the software was developed for, the product name, the product version, the sales contact, and the address and city and the phone numbers and e-mail and web addresses for the sales contact.
Mail class section 316 may include the domestic mail classes that are approved. Mail class section 316 may also show a special service, e.g., the one special service available with MAC Gold, delivery confirmation.
Options supported section 318 may include any options that may be supported by MAC Gold, such as, the MAC Gold manifest report, the parameter report, the shipping label, the standard mail B parcel post discount, over sized rates, balloon rates, and the various barcode formats.
Equipment supported section 320 may include the supported equipment. For example, this section may provide the platforms on which the product would run, the types of scales which could be used, the thermal printers, the ink jet printers, the laser printers, and any barcode scanners. Other information section 322 may indicate the price range and the date of certification. Other information and sections appropriate for a product listing will be apparent to those skilled in the art consistent with the principles of the present invention.
FIG. 16 shows one embodiment of a form used by a user in order to use a MAC Gold system. When a user has purchased a MAC Gold system and intends to use a MAC Gold system, a user would fill out the form shown in FIG. 16. In one embodiment, the application is a one-page application.
In particular, in section 324, a mailer's (or user's) name and contact information are requested. In section 326, the name and contact information for a user's responsible representative are requested.
In section 328, if the user is going to use delivery confirmation, then the user must provide a DUNS number. DUNS refers to a business organization to which a user (or mailer) may apply for a registration number. DUNS assigns a number to the user to identify the user to the Postal Service. In section 328, the user may also provide other identification information on the application form, such as a telephone number and a fax number.
In section 330, the user indicates any options. For example, some options available with MAC Gold are priority mail, parcel post, and delivery confirmation. The user can select any or all of those options by identifying these options on the application form. The user also responds to six questions on the application form. Question number 1 asks what MAC Gold products the user is planning to use by the version number, what scales will be used by manufacturer and model number, and the supplier and installer of the MAC Gold product, including name, address and other contact information.
Question 2 asks if the user will install the MAC Gold product at multiple mailing sites. If so, the user must submit an application for each site where the MAC Gold product will be used. Question number 3 asks where the user will pay postage, i.e., which Post Office. Question 3 also asks for the city, state, ZIP and permanent imprint account number. Question 3 reminds the user that a permit imprint account is needed, before the user can begin processing mailings with the MAC Gold product. Question number 4 asks if the user intends to use delivery confirmation, and if so, to select the method that will be used to transmit the electronic files for delivery confirmation. Delivery confirmation includes the transfer of electronic files with the Postal Service. For example, the question allows the user to indicate if the user plans to use Internet FTP or FTP using a dial-up modem. The question also allows the user to indicate zipped or un-zipped files. Question number 5 asks what day(s) of the week the user will submit manifests using the MAC Gold product. The Postal Service, for example, does not accept manifests on Sundays. Question number 6 asks what date the mailer wants to begin using the MAC Gold product. Once the application form is complete, the user submits the application, e.g., to the MAC Gold department for the Postal Service in Memphis, Tenn. Other questions and information appropriate for an application will be apparent to those skilled in the art consistent with the principles of the present invention.
FIGS. 17A-17D show one embodiment of a standard MAC Gold manifest mailing system agreement. This agreement may be required between the user and the Postal Service, so that the user can pay postage to the Postal Service. In one embodiment, a standard MAC Gold manifest mailing system agreement is used for all users who decide to mail using the MAC Gold system.
FIG. 17A shows a first page of one embodiment of a standard MAC Gold manifest mailing system agreement. In particular, a name, address and a desired Postal Office are specified. In addition, standard agreement language is shown.
FIG. 17D shows where the user completes the name and other contact information and signs the completed agreement. Other information and language will be apparent to those skilled in the art consistent with the principles of the present invention.
In one embodiment, the completed and signed agreement is then mailed, e.g., to the MAC Gold department for the Postal Service in Memphis, Tenn. The application will be forwarded to the local Post Office for the user, so that the local Post Office knows that the user may begin mailing using the MAC Gold system.
FIGS. 18A and 18B show one embodiment of a MAC Gold confirmation review checklist. In one embodiment, the review checklist shown in FIGS. 18A-18B is taken to the mailer site to confirm a manifest mailing system. During the first week of mailings created by the MAC Gold product, one mailing is inspected to ensure that the certified mailing system is working properly.
In particular, FIG. 18A shows five questions. Question number 1 asks whether the MAC Gold product name and version as shown in the header of the manifest match the approved product as listed on the MAC Gold certificate. Question number 2 asks whether the scale model connected to the mailer system matches the approved product as listed on MAC Gold Product Listing. Question number 3 asks whether the manifest is formatted the same as the sample manifest received with the application. Question number 4 asks whether the postage statements are formatted the same as the sample postage statements received with the application. Question number 5 asks whether the shipping labels on the pieces are formatted the same as the sample shipping labels received with the application.
If the answers to these five questions are yes, then the agreement, e.g., as shown in FIGS. 17A-17D, is approved and signed by the Postal Service. The user is then approved to begin mailing. In one embodiment, the USPS Manifest Agreement uses a period of 2 years. Thereafter, the agreement may be reviewed. However, other conditions and procedures for executing an agreement are within the principles of the present invention.
Other embodiments of the invention will be apparent to those skilled in the art from consideration of the specification and practice of the invention disclosed herein. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the invention being indicated by the following claims.

## Claims

1. A method for processing delivery items received from a manifest system of a shipper, the method comprising:
testing the accuracy of a manifest system configured to create delivery item manifests;
based on the testing, assigning the manifest system either a first certification designation or a second certification designation;
receiving a plurality of delivery items from a shipper, each of the plurality of delivery items having a weight, the plurality of delivery items having been processed by the certified manifest system;
receiving a manifest listing the delivery items and corresponding weights, the manifest having been created by the certified manifest system;
if the manifest system has been assigned the first certification designation, sampling the delivery items processed by the certified manifest system at a first predetermined frequency;
if the manifest system has been assigned the second certification designation, sampling the delivery items processed by the certified manifest system at a second predetermined frequency, the second predetermined frequency being more frequent than the first predetermined frequency;
determining an accuracy of the manifest based on the sampled delivery items;
delivering the delivery items if the accuracy is greater than a set value; and
if the accuracy is lower than the set value, then applying a formula for collecting additional postage for the delivery items before delivering the delivery items.

2. The method of claim 1 wherein the certification level is based on hardware and software certification.

3. The method of claim 2, wherein hardware and software certification includes an approval process.

4. The method of claim 3, wherein the approval process comprises a developer approval process.

5. The method of claim 3, wherein the approval process comprises a shipper approval process.

6. The method of claim 4, wherein the developer approval process includes a developer providing hardware specifications and software for certification.

7. The method of claim 6, wherein the hardware specifications and software are provided to a trusted or approved entity.

8. The method of claim 5, wherein the shipper approval process includes the shipper obtaining a pre-approved system.

9. The method of claim 8, further comprising the shipper providing notice of intent to use the pre-approved system.

10. The method of claim 9, wherein providing the notice of intent comprises submitting an application.

11. The method of claim 9, wherein the notice of intent is provided upon obtaining the pre-approved system.

12. The method of claim 11, wherein obtaining the preapproved system comprises purchasing the pre-approved system.

13. The method of claim 11, wherein upon providing the notice of intent, the shipper is approved to begin mailing using the manifest mailing system.

14. The method of claim 7, wherein the entity comprises a postal service.

15. The method of claim 2, wherein the hardware comprises a weigh scale.

16. The method of claim 2, wherein the hardware comprises at least one peripheral.

17. The method of claim 16, wherein the at least one peripheral comprises a printer.

18. The method of claim 17, wherein the printer comprises a label printer.

19. The method of claim 17, wherein the printer comprises a report printer.

20. The method of claim 16, wherein the at least one peripheral comprises a scanner.

21. The method of claim 1, wherein the certification level is based on whether one or more of software and hardware have been certified.