Exhibit 10.3


 


National
Thousands-Block


Pooling
Administration


 


Pursuant
to 17 CFR 230.406, confidential information has been omitted in places marked “[*
* *]” and has been filed separately with the Securities and Exchange Commission
pursuant to a Confidential Treatment Application filed with the Commission.


 


January 31,
2001


 


Mr. Mark Oakey


Contracting Officer


FCC/Contracts and
Purchasing Center


445 12th
Street, SW


Washington, DC  20554


 


RE:                              Solicitation
No.: SOL01000011

Services to Administer a Thousands-Block Pooling System


 


Dear Mr. Oakey:


 


Please
find enclosed the Original and four (4) copies of NeuStar, Inc.’s
Technical and Management Proposal, Volume 1, in response to the
above-referenced solicitation.  The
Proposal is compliant in all respects with the instructions to offerors and the
requirements set forth in Section C, Statement of Work.  NeuStar, Inc. hereby acknowledges
Amendment 0001 to the Solicitation dated December 20, 2000, Amendment 0002
dated January 17, 2001, and Amendment 0003 dated January 25, 2001.


 


During
the last three years, NeuStar’s pooling administration services have expanded
to encompass 12 states covering 35 individual NPAs.  Our solution epitomizes best value from this
unmatched pooling administration experience, proposed state-of-the-art National
PA System, guaranteed seamless migration of state pooling trials, innovative
tools, and realistic cost with low fees.


 


We
look forward to bringing our unique pooling experience, our cost efficiency,
and our proven software modules to bear in the role as National PA.  Should you have any questions, or need any
clarification, please do not hesitate to contact me at (202) 533-2690.  I am NeuStar’s authorized negotiator for this
proposal, and am authorized to bind the Corporation to any contract resulting
herefrom.


 


 


Very truly yours,


NeuStar, Inc.


 


 


Gregory J.A. Roberts


Vice President, Numbering
Services


 


Enclosures


 





















 


	
  National
  Thousands-Block

  	
   

  	
  Table of Contents/

  
	
  Pooling
  Administration

  	
   

  	
  List of Exhibits

  



 


	
  COMPLIANCE MATRIX

  	
   

  
	
   

  	
   

  
	
  EXECUTIVE SUMMARY

  	
   

  
	
   

  	
   

  	
   

  
	
  1.0

  	
  SYSTEM ADMINISTRATION
  OVERVIEW

  	
   

  
	
   

  	
   

  	
   

  
	
  1.1

  	
  Concept of Operations

  	
   

  
	
   

  	
   

  	
   

  
	
  1.1.1

  	
  Overview of
  Pooling Administration Service

  	
   

  
	
   

  	
   

  	
   

  
	
  1.1.2

  	
  NeuStar’s Pooling
  Administration Facilities Overview

  	
   

  
	
   

  	
   

  	
   

  
	
  1.2

  	
  Pooling Administration Interfaces

  	
   

  
	
   

  	
   

  	
   

  
	
  1.3

  	
  Subcontractors

  	
   

  
	
   

  	
   

  	
   

  
	
  2.0

  	
  TECHNICAL APPROACH

  	
   

  
	
   

  	
   

  	
   

  
	
  2.1

  	
  Program Management Methodology

  	
   

  
	
   

  	
   

  	
   

  
	
  2.2

  	
  Overall Project Plan

  	
   

  
	
   

  	
   

  	
   

  
	
  2.2.1

  	
  Pooling Administration System Development,
  Deployment, and Acceptance Phase (CLIN 0001)

  	
   

  
	
   

  	
   

  	
   

  
	
  2.2.2

  	
  Ongoing Operations Phase (CLINS 0002, 0101, 0201,
  0301 and 0401)

  	
   

  
	
   

  	
   

  	
   

  
	
  2.2.3

  	
  Project Close-out (Transition to Successor)

  	
   

  
	
   

  	
   

  	
   

  
	
  2.2.4

  	
  Project Plan Participants

  	
   

  
	
   

  	
   

  	
   

  
	
  2.2.5

  	
  Preliminary Implementation Plan

  	
   

  
	
   

  	
   

  	
   

  
	
  2.2.6

  	
  Conclusion

  	
   

  
	
   

  	
   

  	
   

  
	
  3.0

  	
  NEUSTAR’S
  NATIONAL POOLING ADMINISTRATION SYSTEM TECHNICAL OVERVIEW

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1

  	
  NeuStar’s
  National Pooling Administration System Functionality

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.1

  	
  Supported Interfaces

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.2

  	
  National System Users

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.2.1

  	
  User Types

  	
   

  



 





 


2





















 


	
  National
  Thousands-Block

  	
   

  	
  Table of Contents/

  
	
  Pooling
  Administration

  	
   

  	
  List of Exhibits

  



 


	
  3.1.2.2

  	
  Access Control

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.2.3

  	
  User Administration

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.3

  	
  Pool Processing

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.3.1

  	
  Pool Creation

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.3.2

  	
  Pool Modification

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.3.3

  	
  Monitoring

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.3.4

  	
  Replenishment

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.4

  	
  Forecast Processing

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.4.1

  	
  Forecast Types

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.4.2

  	
  Submitting Forecasts

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.4.3

  	
  Reporting

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.5

  	
  Forms Processing

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.6

  	
  Resource Application

  	
   

  
	
   

  	
   

  	
   

  
	
  3,1.7

  	
  NPA Jeopardy Processing

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.8

  	
  Block Functions

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.9

  	
  Viewing Data

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.10

  	
  Data Retention

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.11

  	
  Audits

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.12

  	
  Feedback

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.13

  	
  Reporting

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1.14

  	
  Optional
  Pool Reporting (CLINS 0003, 0102, 0202, 0302, 0402)

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2

  	
  NeuStar’s
  National System Architecture

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2.1

  	
  Development Environment

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2.1.1

  	
  Hardware
  Configuration- Development Environment

  	
   

  



 


3





















 


	
  National
  Thousands-Block

  	
   

  	
  Table of Contents/

  
	
  Pooling
  Administration

  	
   

  	
  List of Exhibits

  



 


	
  3.2.1.2

  	
  Software -
  Development Environment

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2.1.3

  	
  Communications-Development
  Environment

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2.1.4

  	
  Security

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2.2

  	
  Testing Environment- Development Environment

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2.2.1

  	
  Hardware Configuration-Development Environment

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2.2.2

  	
  Software Configuration-Development Environment

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2.2.3

  	
  Communications- Development Environment

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2.2.4

  	
  Environment Security- Development Environment

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2.3

  	
  Production Environment

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2.3.1

  	
  Hardware
  Configuration- Production Environment

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2.3.2

  	
  Software
  Configuration- Production Environment

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2.3.3

  	
  Communications-
  Production Environment

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2.3.4

  	
  Security-
  Production Environment

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2.3.5

  	
  System Reliability/
  Availability-Production Environment

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2.3.6

  	
  Backup/Replication/Switchover-
  Production Environment

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2.3.7

  	
  Performance
  Monitoring- Production Environment

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2.3.8

  	
  Maintenance-
  Production Environment

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2.4

  	
  Summary of Items to
  Acquire

  	
   

  
	
   

  	
   

  	
   

  
	
  4.0

  	
  PAST PERFORMANCE

  	
   

  
	
   

  	
   

  	
   

  
	
  4.1

  	
  Past Performance Request And Questionnaire

  	
   

  
	
   

  	
   

  	
   

  
	
  5.0

  	
  QUALIFICATIONS OF
  KEY PERSONNEL

  	
   

  
	
   

  	
   

  	
   

  
	
  6.0

  	
  ORGANIZATION

  	
   

  



 


4





















 


	
  National
  Thousands-Block

  	
   

  	
  Table of Contents/

  
	
  Pooling
  Administration

  	
   

  	
  List of Exhibits

  



 


LIST OF EXHIBITS


 


	
  Exhibit

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  1

  	
  Pooling Administrator’s Stakeholder Interactions

  	
   

  
	
   

  	
   

  	
   

  
	
  2

  	
  Quality Measurements Percentage Tools

  	
   

  
	
   

  	
   

  	
   

  
	
  3

  	
  Production Hardware Diagram

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  1-1

  	
  Pooling Administration Work Flow

  	
   

  
	
   

  	
   

  	
   

  
	
  1-2

  	
  Sample NPA Implementation Timeline

  	
   

  
	
   

  	
   

  	
   

  
	
  1-3

  	
  NeuStar’s Pooling Administration Reports

  	
   

  
	
   

  	
   

  	
   

  
	
  1-4

  	
  NeuStar Pooling Administration Services
  Telecommunications Disaster

  	
   

  
	
   

  	
  Recovery Plan

  	
   

  
	
   

  	
   

  	
   

  
	
  1-5

  	
  Pooling Administration Website

  	
   

  
	
   

  	
   

  	
   

  
	
  1-6

  	
  Quality-Measurements Percentage Tools

  	
   

  
	
   

  	
   

  	
   

  
	
  1-7

  	
  New SP Checklist

  	
   

  
	
   

  	
   

  	
   

  
	
  1-8

  	
  Concord Pooling Administration Service Center

  	
   

  
	
   

  	
   

  	
   

  
	
  1-9

  	
  Interfaces

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  2-1

  	
  NeuStar’s PreliminaryProject Plan

  	
   

  
	
   

  	
   

  	
   

  
	
  2-2

  	
  Thousands-Block Number Pooling Rollout Schedule

  	
   

  
	
   

  	
   

  	
   

  
	
  2-3

  	
  Top 100 MSAs

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
  Staffing Matrix

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  3-1

  	
  Evolution of NeuStar’s PA System

  	
   

  
	
   

  	
   

  	
   

  
	
  3-2

  	
  Pooling Administration Website

  	
   

  



 


5





















 


	
  National
  Thousands-Block

  	
   

  	
  Table of Contents/

  
	
  Pooling
  Administration

  	
   

  	
  List of Exhibits

  



 


	
  3-3

  	
  Interfaces

  	
   

  
	
   

  	
   

  	
   

  
	
  3-4

  	
  Production Hardware Diagram

  	
   

  
	
   

  	
   

  	
   

  
	
  3-5

  	
  Application Architecture

  	
   

  
	
   

  	
   

  	
   

  
	
  3-6

  	
  MVCDesign Pattern

  	
   

  
	
   

  	
   

  	
   

  
	
  3-7

  	
  Communications Facilities

  	
   

  
	
   

  	
   

  	
   

  
	
  3-8

  	
  Advanced Replication

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  5-1

  	
  NeuStar National Pooling Administration Services
  Organization

  	
   

  
	
   

  	
   

  	
   

  
	
  Resumes

  	
   

  
	
   

  	
   

  	
   

  
	
  6-1

  	
  NeuStar’s National Pooling Services Team- Ongoing
  Operations

  	
   

  
	
   

  	
   

  	
   

  
	
  6-2

  	
  Escalation Process

  	
   

  
	
   

  	
   

  	
   

  
	
  Job Descriptions

  	
   

  



 


6





















 


National
Thousands-Block


Pooling
Administration


 


START Page 2


 


7





















 


National
Thousands-Block


Pooling
Administration


 


COMPLIANCE MATRIX/CROSS
REFERENCE MATRIX


 


	
  RFP

  Section

  	
   

  	
  ABBREVIATED
  Requirement/Instructions

  	
   

  	
  NeuStar Response

  Module/Section

  	
   

  	
  NeuStar Will

  Comply

  	
   

  
	
  A

  	
   

  	
  Solicitation/Contract
  Form

  	
   

  	
  Forms,
  Cost Volume

  	
   

  	
  4

  	
   

  
	
  B

  	
   

  	
  Supplies
  Or Services And Prices Worksheets Pgs 1 -10

  	
   

  	
  Cost
  Volume

  	
   

  	
  4

  	
   

  
	
  E

  	
   

  	
  Inspection
  And Acceptance Pg 10

  	
   

  	
  Information
  Only

  	
   

  	
  4

  	
   

  
	
  F

  	
   

  	
  Deliveries or
  Performance

  	
   

  	
  Information
  Only

  	
   

  	
  4

  	
   

  
	
  G

  	
   

  	
  Contract
  Administration Data

  	
   

  	
  Information
  Only

  	
   

  	
  4

  	
   

  
	
  H

  	
   

  	
  Special Contract
  Requirements

  	
   

  	
  Information
  Only

  	
   

  	
  4

  	
   

  
	
  I

  	
   

  	
  Contract Clauses

  	
   

  	
  Information
  Only

  	
   

  	
  4

  	
   

  
	
  J

  	
   

  	
  List of
  Attachments

  	
   

  	
  Information
  Only

  	
   

  	
  4

  	
   

  
	
  K

  	
   

  	
  Representations,
  Certifications, and Other Statements of Offerors

  	
   

  	
  Forms,
  Cost Volume

  	
   

  	
  4

  	
   

  
	
  K.1

  	
   

  	
  Missing

  	
   

  	
  N/A

  	
   

  	
  4

  	
   

  
	
  K.2

  	
   

  	
  Taxpayer
  Identification Form

  	
   

  	
  Forms,
  Cost Volume

  	
   

  	
  4

  	
   

  
	
  K.3

  	
   

  	
  Certification
  Regarding Debarment, Suspension Proposed Debarment, and Other Responsibility
  Matters

  	
   

  	
  Forms,
  Cost Volume

  	
   

  	
  4

  	
   

  
	
  K.4

  	
   

  	
  Annual
  Representations and Certifications–Negotiation

  	
   

  	
  Forms,
  Cost Volume

  	
   

  	
  4

  	
   

  
	
  K.5

  	
   

  	
  Small Business
  Program Representations

  	
   

  	
  Forms,
  Cost Volume

  	
   

  	
  4

  	
   

  
	
  K.6

  	
   

  	
  Small Disadvantaged
  Business Status

  	
   

  	
  Forms,
  Cost Volume

  	
   

  	
  4

  	
   

  
	
  K.7

  	
   

  	
  Small
  Disadvantaged Business Status - Alt 1

  	
   

  	
  Forms,
  Cost Volume

  	
   

  	
  4

  	
   

  
	
  K.8

  	
   

  	
  Previous
  Contracts and Compliance Reports

  	
   

  	
  Forms,
  Cost Volume

  	
   

  	
  4

  	
   

  
	
  K.9

  	
   

  	
  Affirmative
  Action Compliance

  	
   

  	
  Forms,
  Cost Volume

  	
   

  	
  4

  	
   

  
	
  K.10

  	
   

  	
  Clean Air and
  Water Certification

  	
   

  	
  Forms,
  Cost Volume

  	
   

  	
  4

  	
   

  
	
  K.11

  	
   

  	
  Certification of
  Toxic Chemical Release Reporting

  	
   

  	
  Forms,
  Cost Volume

  	
   

  	
  4

  	
   

  
	
  K.12

  	
   

  	
  Representation
  of Limited Rights Data and Restricted Computer Software

  	
   

  	
  Forms,
  Cost Volume

  	
   

  	
  4

  	
   

  
	
  K.13

  	
   

  	
  Cost Accounting
  Standards Notices and Certification

  	
   

  	
  Forms,
  Cost Volume

  	
   

  	
  4

  	
   

  
	
  K.14

  	
   

  	
  Cost Accounting
  Standards Notices and Certification Alternate I

  	
   

  	
  Forms,
  Cost Volume

  	
   

  	
  4

  	
   

  
	
  Section L

  	
   

  	
  Instructions,
  Conditions, and Notices to Bidders

  	
   

  	
  Proposal
  Response

  	
   

  	
  4

  	
   

  
	
  L.1

  	
   

  	
  Requirements for
  Cost or Pricing Data or Information Other Than Cost or Pricing Data

  	
   

  	
  Info
  Only

  	
   

  	
  4

  	
   

  
	
  L.2

  	
   

  	
  Type of
  Contract

  The Government contemplates award of a award fee/cost type contract resulting
  from this solicitation.

  	
   

  	
  Information
  Only

  	
   

  	
  4

  	
   

  
	
  L.3

  	
   

  	
  Service
  of Protest

  	
   

  	
  Information
  Only

  	
   

  	
  4

  	
   

  
	
  L.4

  	
   

  	
  Proposal
  Preparation Instructions

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  ...Offerors
  should submit financial information for their company to Mr. Mark Oakey,
  Contracting Officer, no later than Noon, EST December 18, 2000 using the
  forms titled “Survey of Contractor’s Control Environment and Overall
  Accounting Controls”, “Preaward Survey of Prospective Contractor Financial
  Capability (Form 1407), and “Preaward Survey of Prospective Contractor
  Accounting System” (Form 1408). These may be submitted by facsimile on
  202-418-0237, Attn.: Mark Oakey....

  	
   

  	
  Submitted

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  ...The
  offeror shall furnish a copy of the proposal and cost breakdown with a priced
  parts’ list to the cognizant DCAA office....

  	
   

  	
  Requirement
  Rescinded per Amend. #003

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Technical and
  Management Volume

  	
   

  	
  Technical
  and Management Volume

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  Systems
  Administration

  	
   

  	
  1.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Submit
  a concept of operations, in narrative and graphic form, that illustrates
  support to the seven NPAC regions and details the major functions of the Pooling
  Administrator. The major functions include, but are not limited to,
  application processing, updating and maintaining rate area information,
  reclamation, forecasting, disaster recovery, records management, and
  management reports. The contractor should include a sample of major reports.

  	
   

  	
  1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  The
  offeror should describe the expected interfaces with Service Providers, North
  American Numbering Plan Administration (NANPA), Number Portability
  Administration Center (NPAC), Local Exchange Routing Guide- Traffic Routing
  Administration (LERG-TRA), Regulatory Agencies, and the media. For each
  interface, the offeror shall provide the process and approach to be taken to
  establish and maintain the viability of the interface.

  	
   

  	
  1.2

  	
   

  	
  4

  	
   

  



 


1





















 


National
Thousands-Block


Pooling
Administration


 


COMPLIANCE MATRIX/CROSS REFERENCE MATRIX


 


	
  RFP

  Section

  	
   

  	
  ABBREVIATED
  Requirement/Instructions

  	
   

  	
  NeuStar Response

  Module/Section

  	
   

  	
  NeuStar Will

  Comply

  	
   

  
	
   

  	
   

  	
  If an
  offeror intends to use subcontractors to perform pooling administration
  functions, the offeror shall identify in its proposal the names of the
  subcontractors and the portions of the work the subcontractors shall perform
  that is expected or known at the time the proposal is submitted.

  	
   

  	
  1.3

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  The
  physical location of the administration facility is at the discretion of the
  offeror. The offeror shall provide the facility location as part of its
  response. The amount of space allocated by the offeror shall be specified in
  its proposal.

  	
   

  	
  1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Technical
  Approach

  	
   

  	
  2.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Submit an
  overall project plan for the 5 years of the contract detailing milestones,
  participants, and staffing (including subcontractors), timeline, and basic
  approach of at least the following major activities:

  	
   

  	
   

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  •                  System development;

  •                  Testing and acceptance;

  •                  Implementation role out;

  •                  Quality assurance;

  •                  Transition of States’ pooling activities to National program;

  •                  Neutrality;

  •                  Data security and privacy requirements;

  •                  System transfer to successor, and

  •                  Staffing – provide a staffing matrix that shows a time phased mix of
  hours by labor category.

  	
   

  	
  2.2.1

  2.2.1

  2.2.2

  2.1

  2.2.2.1, 2.2.2.2

  2.1, 6.0

  2.2.3

  2.2.4

  2.1

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  System Architecture

  	
   

  	
  3.0,
  3.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Submit
  a graphic and narrative description of the products and solutions. This
  description should include proposed application software (3.2.4), major
  hardware and platforms (3.2.4), communication protocols (3.1.1), database
  management systems (3.2.1.2.4), integration/interoperability of products and
  protocols (3.2.3.2), and interfaces with organizations outside of the pooling
  administrator (3.1.1). The offeror shall describe the pooling administration’s
  technical environment, including development, test, staging and production.
  This shall include, but not be limited to, the following information:

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  •                  A list of the products, software, and solutions that are being
  proposed. For each component, clearly indicate the source and or whether it
  is proprietary, a non-developmental item (NDI), or commercial-off-the-shelf
  (COTS) products. In addition, for each component, reference any relevant
  standards with which it complies;

  •                  Security and user ID assignment for access to block application
  forms, forecasting reporting forms and each rate area available block
  inventory;

  •                  Test environment for testing hardware and software;

  •                  Server scripting capabilities and web development tools;

  •                  Support of Internet protocols and standards; 

  •                  Knowledge base software;

  •                  System capability – including how web based technology will be used;

  •                  System redundancy and recovery process;

  •                  Backup processing and system updates;

  •                  Report distribution capability;

  •                  Interoperability with other pooling systems; and 

  •                  Alternative Data Capabilities - a description of how the Pooling
  Administration system will accept documentation in formats other than via the
  electronic interface or the web interface.

  	
   

  	
  

  3.2.4

  

  3.1.2.2

  

  3.2.2

  3.2.1.2

  3.1.1

  3.2.3.2.5

  3.2.1.2.3

  3.2.3.6

  3.2.3.6

  3.1.13

  3.2.3.3.3

  3.1.1

  	
   

  	
   

  	
   

  
	
  MANAGEMENT
  FACTORS

  	
   

  	
  Past Performance

  The offeror shall report past performance
  information using the form titled “Past Performance Request and Questionnaire”
  in Attachment J of this RFP.

  	
   

  	
  4.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Qualifications
  of Key Personnel

  The offeror shall
  clearly indicate those personnel (or positions) that are considered key to
  the effort and will be listed as such in the SECTION H clause “Key
  Personnel.”  For each of these
  individuals, a detailed resume should be provided that includes their
  educational background, job experience, a list of specific efforts they have
  supported, and references.  For those
  positions that the offeror anticipates filling after award of the contract,
  the offeror should provide the minimum educational 

  	
   

  	
  5.0

  	
   

  	
  4

  	
   

  



 


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COMPLIANCE MATRIX/CROSS REFERENCE MATRIX


 


	
  RFP

  Section

  	
   

  	
  ABBREVIATED
  Requirement/Instructions

  	
   

  	
  NeuStar Response

  Module/Section

  	
   

  	
  NeuStar Will

  Comply

  	
   

  
	
   

  	
   

  	
  background
  and job experience that will be acceptable.

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  Organization

  Organizational Structure and Issue Escalation
  Procedures - The offeror shall provide an organizational chart that depicts
  the pooling administration organization by specific job functions, and by
  organizational hierarchy. The offeror shall also provide copies of all job
  descriptions that correspond to the organizational chart as part of its
  proposal. The offeror shall provide a detailed problem escalation procedure,
  with times and management levels clearly spelled out. The
  offeror shall show how the PA effort fits in with their overall corporate
  goals. This should include a discussion of how the offeror intends to
  guarantee neutrality.

  	
   

  	
  6.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Finally,
  the offeror shall prepare a compliance matrix that shows where in their
  technical proposal each of the technical elements is addressed.

  	
   

  	
  Compliance
  Matrix

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  COST PROPOSAL –
  VOLUME 2

  	
   

  	
  Cost
  Volume

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  The
  cost proposal shall be predicated upon the award of a Cost Plus Fixed Fee and
  Cost Plus Award Fee hybrid contract. The offeror shall provide comprehensive
  narrative support for the cost proposal. Failure to satisfy this requirement
  may be considered a serious deficiency.

  	
   

  	
  1.0,
  2.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  This
  also applies to each subcontractor and each interdivisional transfer. If work
  is to be performed by two or more divisions or subsidiaries within the prime
  corporation, each division or subsidiary shall submit a separate set of cost
  data for its portion of the effort. This does not relieve the offeror from
  incorporating these costs into the overall cost summary.

  	
   

  	
  N/A

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  The
  cost proposal will present the offeror’s understanding of the RFP’s
  requirements, the traceability of the cost to the offeror’s technical
  proposal, and the proposed allocation of staff hours and labor mix. Any
  inconsistency, whether real or apparent, between promised performance and
  proposed cost should be explained in the cost volume. The burden of proof for
  cost credibility rests with the offeror.

  	
   

  	
  2.1,
  3.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Contractor
  SF 1411s (Certified Cost or Pricing Data) are not required at this time.
  However, if requested by the Contracting Officer, an offeror shall provide SF
  1411s within 7 days from the date of request.

  	
   

  	
  Information
  Only

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Content–Offerors
  are to submit a cost proposal for this procurement in accordance with the
  following instructions. The Cost Proposal shall be based upon an anticipated
  award date of January 31, 2001. The Cost Proposal shall include the
  following:

  	
   

  	
  Information
  Only

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  a) The
  Cost Proposal shall include a signed copy of the Standard Form (SF) 33
  and other sections of the RFP requiring “fill-in”. On the first page of
  this volume, the offeror should certify that the proposal has been prepared
  completely consistent with the terms and conditions of the solicitation.
  However, if exceptions are taken, they shall be clearly set forth and shall
  be explained by the offeror with the understanding that the exceptions may
  render the offeror’s proposal unacceptable to the Government.

  	
   

  	
  Forms,
  Cost Volume

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  b) SF
  1411 type information for all contract costs. Additionally, cost or pricing
  data necessary to provide an understanding of the computation of each cost
  element should be provided.

  	
   

  	
  Cost
  Volume, 2.0, 3.0, 4.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  c) SF
  1411 type information for any proposed subcontractor (one for the base period
  and one for each twelve-month option period).

  	
   

  	
  N/A

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  d) The
  names and telephone numbers of persons authorized to conduct negotiations, as
  well as the name of the official authorized to bind the offeror’s
  organization. Additionally, offerors are requested to state the name and
  telephone number of the cognizant DCAA branch office for their company with a
  point of contact who is familiar with the company, and the cognizant ACO.
  This applies to any proposed subcontractors as well.

  	
   

  	
  Cover
  Letter

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Cost
  Realism

  To minimize built-in cost growth, the Government intends to evaluate the
  realism of each offeror’s proposed cost based on the offeror’s proposed
  approach.  Proposals may be penalized
  to the degree that the proposed costs are unrealistic.  To assist the Government’s evaluation,
  offerors shall furnish the procedure and rationale used by the offeror in
  compiling proposed costs.  The offeror
  shall provide a summary description of the proposed standard estimating
  system or methods.  The summary description
  shall cover each major cost element (i.e. direct labor, indirect costs, and
  direct costs) separately.  Also, the
  offeror shall identify any significant deviation from the proposed standard
  estimating procedures in preparing this proposal.  If the proposal contains any deviations
  from the offeror’s normal forward pricing rates, either labor or burden, the
  offeror shall specifically identify the areas of deviation and

  	
   

  	
  2.0,
  3.0

  	
   

  	
  4

  	
   

  



 


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National
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COMPLIANCE MATRIX/CROSS REFERENCE MATRIX


 


	
  RFP

  Section

  	
   

  	
  ABBREVIATED
  Requirement/Instructions

  	
   

  	
  NeuStar Response

  Module/Section

  	
   

  	
  NeuStar Will

  Comply

  	
   

  
	
   

  	
   

  	
  shall
  state whether or not a formal change has been submitted to the cognizant
  Defense Contract Audit Agency (DCAA) office. 
  The burden for cost credibility rests with the offeror.

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Cost
  Information

  	
   

  	
  The
  Cost Proposal shall also include line item level cost breakdowns of each
  contract line item number (CLIN) and for all SubCLINs. The breakdowns shall
  identify direct material costs, subcontractor costs, direct labor costs
  (including direct labor hours and rates), indirect expenses (including rates
  and the base to which they are applied), and other direct costs. Information
  shall be submitted for the following categories:

  

  Direct labor The cost proposal shall include a
  manpower loading table for the base year and each option year, containing
  proposed direct labor mix. The mix should be explained and justified. The
  cost proposals shall also contain an itemization of direct labor hours and
  direct labor costs, by CLIN and labor category, for the base year and each
  option year.

  	
   

  	
  Cost
  Breakdown

  3.1, 3.2, 3.3, 3.4, 3.5

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  An
  explanation shall be given as to the processes and calculations used to
  derive the proposed direct labor rates, including a discussion of rate
  escalation and how it was applied, if applicable. A copy of any current
  negotiated forward pricing agreements, if applicable, shall be provided,
  citing the period covered by the agreements. Indirect Costs (Fringe Benefits,
  Overhead, General and Administrative Expenses). Indirect costs shall be
  proposed by applying indirect cost rates recommended by DCAA for forward
  pricing.

  	
   

  	
  2.3

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  When
  there is no agreement between DCAA and the offeror’s organization, the
  offeror shall provide information showing trends and budgetary data as
  necessary to provide a basis for evaluation of forecast realism and future
  probabilities, and reasonableness of the proposed rates.

  	
   

  	
  2.3

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Other
  Direct Costs. Other Direct Costs shall be supported by cost and pricing data
  sufficient to establish the reasonableness and necessity of the proposed
  costs.

  	
   

  	
  2.2,
  4.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Cost of
  Money as an Element of the Cost of Facilities Capital. CAS 414 establishes
  criteria for the measurement and allocation of the cost of capital committed
  to facilities as an element of the contract cost. If the offeror is CAS
  covered and proposes cost of money, the applicable cost of money rate will be
  computed in accordance with CAS 414.50(b). DD Form 1861, or reasonable
  facsimile, must be used and made part of the cost proposal.

  	
   

  	
  N/A

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Fixed
  Fee and Award Fee. Provide rationale for the proposed amount. (See FAR
  15.903(d)(1)(iii)).

  	
   

  	
  1.0,
  Cost Volume

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Cost
  Summary. The cost proposal shall itemize, by CLIN and sub CLIN, all direct
  labor costs; consultant and subcontractor costs, if any; computer time; other
  direct costs; and all indirect costs for the total proposed.

  	
   

  	
  3.4-3.8

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Uncompensated
  Overtime. The offeror is directed to identify any uncompensated overtime
  proposed. The following clause applies:

  d) The offeror shall include a copy of its
  policy addressing uncompensated overtime with its proposal.

  The above information must be provided for each
  subcontract which has uncompensated effort included in the proposed level of
  effort. Any proposal including uncompensated effort in the proposed level of
  effort which is not in compliance with the above may render the proposal
  unacceptable.

  	
   

  	
  2.2,
  Appendices Cost Volume

  

  Appendices, Cost Volume

  	
   

  	
  4

  	
   

  
	
  Section M

  	
   

  	
  Evaluation
  Factors for Award

  	
   

  	
  Header

  	
   

  	
  4

  	
   

  
	
  M.1.

  	
   

  	
  General

  	
   

  	
  Information
  Only

  	
   

  	
  4

  	
   

  
	
  M.2

  	
   

  	
  Evaluation
  Criteria

  	
   

  	
  Information
  Only

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  A.                                                            TECHNICAL
  EVALUATION FACTORS

  	
   

  	
   

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Factor 1.                        System Administration

  	
   

  	
  1.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Factor 2.                        Technical Approach

  	
   

  	
  2.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Factor 3.                                                Systems
  Architecture

  	
   

  	
  3.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  B.                                                            MANAGEMENT
  EVALUATION FACTORS

  	
   

  	
   

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Factor 1.                        Past Performance

  	
   

  	
  4.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Factor 2.                                                Qualifications
  of Key Personnel

  	
   

  	
  5.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Factor 3.                                                Organization

  	
   

  	
  6.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  C.                                                            COST
  EVALUATION FACTORS

  	
   

  	
   

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Factor 1.                                                Cost
  Realism

  	
   

  	
  1.0,
  Cover Letter Cost Volume

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  Factor 2.                        Financial Capability

  	
   

  	
  Forms
  Submitted on 12/18/00

  	
   

  	
  4

  	
   

  



 


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COMPLIANCE MATRIX/CROSS REFERENCE MATRIX


 


	
  RFP

  Section

  	
   

  	
  ABBREVIATED
  Requirement/Instructions

  	
   

  	
  NeuStar Response

  Module/Section

  	
   

  	
  NeuStar Will

  Comply

  	
   

  
	
  M.3

  	
   

  	
  Review
  of Past Performance Evaluation

  	
   

  	
  4.0,
  Technical and Mgmt Vol,

  	
   

  	
  4

  	
   

  
	
  M.4

  	
   

  	
  Unbalanced or Unrealistic
  Proposals

  	
   

  	
  Information
  Only

  	
   

  	
  4

  	
   

  
	
  M.5

  	
   

  	
  All or Nothing
  Proposals

  	
   

  	
  Information
  Only

  	
   

  	
  4

  	
   

  
	
  M.6

  	
   

  	
  Evaluation of
  Options

  	
   

  	
  Information
  Only

  	
   

  	
  4

  	
   

  
	
  M.7

  	
   

  	
  Basis for Award

  	
   

  	
  Information
  Only

  	
   

  	
  4

  	
   

  
	
  Attach
  A

  	
   

  	
  Non-Disclosure
  Certification

  	
   

  	
  Information
  Only, to be used after contract award

  	
   

  	
  4

  	
   

  
	
  Attach
  B

  	
   

  	
  Statement Of
  Work See Below for Requirements

  	
   

  	
  Incorporated
  into body of proposal

  	
   

  	
  4

  	
   

  
	
  Attach
  C

  	
   

  	
  Survey of
  Contractor’s Control Environment and Overall Accounting Controls

  	
   

  	
  Forms
  Submitted on 12/18/00

  	
   

  	
  4

  	
   

  
	
  Attach
  D

  	
   

  	
  SF 1407 PreAward
  Survey of Prospective Contractor Financial Capability

  	
   

  	
  Forms
  Submitted on 12/18/00

  	
   

  	
  4

  	
   

  
	
  Attach
  E

  	
   

  	
  SF 1408 PreAward
  Survey of Prospective Contractor Accounting System

  	
   

  	
  Forms
  Submitted on 12/18/00

  	
   

  	
  4

  	
   

  
	
  Attach
  ?

  	
   

  	
  Past Performance
  Request and Questionnaire” Not provided in original RFP, had to ask for it..
  Received it December 12, 2000 via email

  	
   

  	
  4.0

  	
   

  	
  4

  	
   

  
	
  Attach
  B

  	
   

  	
  Section C,
  Technical Requirements Document

  	
   

  	
   

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  1.1 Background

  	
   

  	
  Information
  Only

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  1.2 Purpose

  	
   

  	
  Information
  Only

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  1.3 Scope

  The contractor shall serve as the designated
  entity responsible for administering thousands-block number pools by
  assigning, managing, forecasting, reporting and processing data that will
  allow service providers in rate areas designated for thousands-block number
  pooling to receive telephone numbers in blocks of 1,000.

  

  The volume of data and real time access to that
  data by multiple users requires that the contractor obtain and maintain a
  system that houses pooling-related data. The pooling administration system
  shall have a web interface to facilitate access and data input capabilities,
  allow for generation of reports, and interface with all designated parties.

  	
   

  	
  Exec
  Sum,

  

  

  1.0, 1.1, 1.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  1.4 Attributes

  	
   

  	
  Exec
  Sum

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  1.5 Objectives

  	
   

  	
  Exec Sum

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  1.6
  Responsibilities

  	
   

  	
  Exec
  Sum

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  1.6.1
  Management

  	
   

  	
  Exec
  Sum, 1.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  1.6.2
  Performance

  	
   

  	
  1.1.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  1.7 Interaction

  	
   

  	
  1.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  1.7.1
  Relationships

  	
   

  	
  1.0,
  6.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  1.7.2
  Assets

  	
   

  	
  1.0,
  6.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  1.8 Policy
  Objectives

  	
   

  	
  Exec
  Sum

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  1.8.1
  Thousands-Block - NANP Context

  	
   

  	
  Exec
  Sum

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  1.9 Reserved

  	
   

  	
  N/A

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  2
  Pooling Administration Requirements

  	
   

  	
  1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.1
  Hours of Operation

  	
   

  	
  1.1.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.1.1
  Contact

  	
   

  	
  1.1.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.1.2
  Responsiveness

  	
   

  	
  1.1.1,
  1.1.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.1.3
  Holidays

  	
   

  	
  1.1.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.2 Organization

  	
   

  	
  6.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.3 Staffing

  	
   

  	
  6.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.3.1
  Availability

  	
   

  	
  1.1.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.3.2
  Core Hours

  	
   

  	
  1.1.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.3.3
  Physical Location

  	
   

  	
  1.1.2

  	
   

  	
  4

  	
   

  



 


5





















 


National
Thousands-Block


Pooling
Administration


 


COMPLIANCE MATRIX/CROSS REFERENCE MATRIX


 


	
  RFP

  Section

  	
   

  	
  ABBREVIATED
  Requirement/Instructions

  	
   

  	
  NeuStar Response

  Module/Section

  	
   

  	
  NeuStar Will

  Comply

  	
   

  
	
   

  	
   

  	
  2.3.4
  Reserved

  	
   

  	
  N/A

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.3.5
  Travel

  	
   

  	
  5.0,
  6.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.3.6
  Experience

  	
   

  	
  5.0,
  6.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.3.7
  Conflicts

  	
   

  	
  6.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.4
  Subcontractors

  	
   

  	
  1.3

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.4.1 Reserved

  	
   

  	
   

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.4.2
  Responsibilities of the Contractor

  	
   

  	
  N/A

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.4.3 Reserved

  	
   

  	
  N/A

  	
   

  	
  N/A

  	
   

  
	
   

  	
   

  	
  2.4.4
  Substitution

  	
   

  	
  N/A

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.5 Changes in
  the Environment

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.5.1
  Process

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.5.2
  Changes

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.5.3
  Notification

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.5.4
  Roles

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.6 Requests for
  Pooling Information

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.6.1
  Referrals

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.7 Dispute
  Resolution

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.7.1
  Responsibilities

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.7.2
  Sources of Dispute

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.7.3
  Involvement

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.7.4
  Process

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.7.5
  Corrective Action

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.8
  Audits

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.8.1
  Audits in General

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.8.2
  Audits of Service Providers

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.8.2.1
  Guideline Compliance Issues

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.8.2.2 Contractor Audit Obligations

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.8.3 FCC-Designated Auditor

  	
   

  	
  3.1.2.1.1,
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.8.3.1
  Office Facilities

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.8.4
  Additional Obligations

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.9 Data
  Security

  	
   

  	
  1.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.9.1
  Secure Work Area

  	
   

  	
  1.1.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.9.2
  Secure Systems

  	
   

  	
  3.2.3.4

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10 Pooling
  Implementation Rollout Schedule

  	
   

  	
  2.2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.1
  Initial Task

  	
   

  	
  2.2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.2
  Staggered Deployment

  	
   

  	
  2.2.2.2.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.2.1
  Accommodation

  	
   

  	
  2.2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.2.2
  Deployment Process

  	
   

  	
  2.2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.2.3
  State Pooling Trials

  	
   

  	
  2.2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.2.4
  National Pooling Terrain

  	
   

  	
  2.2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.2.5
  Exceptions

  	
   

  	
  2.2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.3
  Timeframe to Establish Implementation Schedule

  	
   

  	
  2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.3.1
  Notification Process

  	
   

  	
  2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.3.2
  Contact Details

  	
   

  	
  2.2.2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.3.3
  Administrative Timing

  	
   

  	
  2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.3.4
  Pooling Conversion

  	
   

  	
  2.2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.3.5
  NPA Pooling Inclusions

  	
   

  	
  2.2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.3.6
  Implementation Schedule Development

  	
   

  	
  2.2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.4
  Modifications and Changes to Implementation Schedule

  	
   

  	
  2.2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.4.1
  NPA Substitutions

  	
   

  	
  2.2.2.2

  	
   

  	
  4

  	
   

  



 


6





















 


National
Thousands-Block


Pooling
Administration


 


COMPLIANCE MATRIX/CROSS REFERENCE MATRIX


 


	
  RFP

  Section

  	
   

  	
  ABBREVIATED
  Requirement/Instructions

  	
   

  	
  NeuStar Response

  Module/Section

  	
   

  	
  NeuStar Will

  Comply

  	
   

  
	
   

  	
   

  	
  2.10.4.2
  State Substitution Notification

  	
   

  	
  2.2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.4.3
  Change Notification

  	
   

  	
  2.2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.5
  Start of Implementation Schedule

  	
   

  	
  2.2.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.6
  Top 100 MSAs for Pooling Deployment Schedule

  	
   

  	
  2.2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.7
  Number Portability Administration Center with Assigned States

  	
   

  	
  2.2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.8
  Transition Plan for State Pooling Trials

  	
   

  	
  2.2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.10.8.1
  Activities

  	
   

  	
  2.2.2.3

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.11 Industry
  Inventory Pool

  	
   

  	
  1.1.1,
  2.2.3

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.11.1 Pool
  Inventory Level

  	
   

  	
  1.1.1,
  2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.12 Industry
  Inventory Pool Establishment Timeline

  	
   

  	
  2.2.3,
  3.1.3.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.12.1
  Purpose

  	
   

  	
  2.2.2.2.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.12.2
  Activities

  	
   

  	
  2.2.3

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.12.3
  Exceptions

  	
   

  	
  2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.12.4
  Additional Details

  	
   

  	
  2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.13 Block
  Assignments

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.13.1
  Application Submittals

  	
   

  	
  1.1.1,
  3.1.2.1.1, 3.1.6

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.13.2
  Reserved

  	
   

  	
  N/A

  	
   

  	
  N/A

  	
   

  
	
   

  	
   

  	
  2.13.3
  Alternative Submittals

  	
   

  	
  1.1.1,
  3.1.6

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.13.4
  Due Diligence

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.13.5
  Source

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.13.6
  Applicant Treatment

  	
   

  	
  1.1.1,
  3.1.8

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.13.7
  Inventory Pool

  	
   

  	
  3.1.6

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.13.8
  Rate Area Information

  	
   

  	
  1.1.1,
  3.1.3

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.13.9
  Required Assignment Processing

  	
   

  	
  1.1,
  1.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.13.10
  Problem Resolution Assistance

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.13.11
  Notification

  	
   

  	
  1.1.1,
  1.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.14 Management
  of the Pool Inventory

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.14.1
  Forecast

  	
   

  	
  1.1.1,
  3.1.4.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.14.2
  Data Request Dates

  	
   

  	
  1.2,
  3.1.4.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.14.3
  Forecast Analysis

  	
   

  	
  1.1.1,
  3.1.4.3

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.14.4
  Block Application Supporting Data

  	
   

  	
  1.1.1,
  3.1.3.3

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.14.5
  Reports

  	
   

  	
  1.1.1,
  3.1.4.3

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.15
  Replenishment of the Pool Inventory

  	
   

  	
  1.1.1,
  3.1.3.4

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.15.1
  Replenishment Process

  	
   

  	
  1.1.1,
  3.1.3.4

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.15.2
  LERG-TRA Assignee

  	
   

  	
  1.1.1,
  3.1.3.4

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.15.3
  Block Assignments

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.16 Resource
  Reclamation

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.16.1
  Criteria for Reclamation

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.16.2
  Administrative Responsibilities

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.17 Interfaces
  with Service Providers, NANPA, NPAC Vendor, LERG-TRA Vendor, Regulatory
  Agencies, and the Media

  	
   

  	
  1.2,
  3.1.1, 3.1.2.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.17.1
  Interface with NANPA

  	
   

  	
  1.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.17.2
  Interface with the LERG-TRA

  	
   

  	
  1.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.17.3
  Interface with the NPAC Vendor

  	
   

  	
  1.2,
  3.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.17.4
  Interface with Service Providers

  	
   

  	
  1.2,
  3.1.1, 3.1.2.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.17.5
  Interface with Regulatory Agencies

  	
   

  	
  1.2,
  3.1.1, 3.1.2.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.17.6
  Interface with the Media

  	
   

  	
  1.2,
  3.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.18 Reports

  	
   

  	
  1.1.1,
  3.1.13

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.18.1
  Annual Report

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.18.2
  Pooling Matrices Report

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  



 


7





















 


National
Thousands-Block


Pooling
Administration


 


COMPLIANCE MATRIX/CROSS REFERENCE MATRIX


 


	
  RFP

  Section

  	
   

  	
  ABBREVIATED
  Requirement/Instructions

  	
   

  	
  NeuStar Response

  Module/Section

  	
   

  	
  NeuStar Will

  Comply

  	
   

  
	
   

  	
   

  	
  2.18.3
  Report and Document Distribution

  	
   

  	
  1.1.1,
  3.1.13

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.19 Performance
  Measurements

  	
   

  	
  1.1.1,
  2.1, 3.2.3.7

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.19.1
  Assessment Period

  	
   

  	
  1.1.1,
  2.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.19.2
  Remedial Action

  	
   

  	
  1.1.1,
  2.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.19.3
  Pooling Administration Quality Assurance (QA)

  	
   

  	
  1.1.1,
  2.19

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.19.4 Reserved

  	
   

  	
  N/A

  	
   

  	
  N/A

  	
   

  
	
   

  	
   

  	
  2.19.5
  Events

  	
   

  	
  1.1.1,
  2.19

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.19.6
  Additional Input

  	
   

  	
  1.1.1,
  2.19

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  2.20
  Term of Administration

  	
   

  	
  Information
  Only

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3
  Pooling System Requirements

  	
   

  	
  3.0

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.1 Description

  	
   

  	
  3.0
  (Whole)

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.1.1
  Confidential Treatment

  	
   

  	
  3.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.1.2
  Data Integrity

  	
   

  	
  1.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.1.3
  Automated Data Filing Capabilities

  	
   

  	
  3.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.1.4
  Automated Data Output Capabilities

  	
   

  	
  3.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.1.5
  Alternative Data Capabilities

  	
   

  	
  1.1.1,
  3.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.2
  Characteristics

  	
   

  	
  3.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.3
  Reserved

  	
   

  	
  N/A

  	
   

  	
  N/A

  	
   

  
	
   

  	
   

  	
  3.3.1
  System Reliability, Availability, Capacity, and Performance

  	
   

  	
  3.2.3.5,
  3.2.3.6

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.4 System
  Location

  	
   

  	
  3.2.3

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.5
  System Facility

  	
   

  	
  1.1.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.5.1
  Facility Characteristics

  	
   

  	
  3.2.3.4.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.5.2
  Facility Planning

  	
   

  	
  1.1.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.5.3
  Reserved

  	
   

  	
  N/A

  	
   

  	
  N/A

  	
   

  
	
   

  	
   

  	
  3.6 System
  Maintenance

  	
   

  	
  3.2.3.8

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.7 System
  Security

  	
   

  	
  3.2.1.4,
  3.2.2.4, 3.2.3.4

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.8 System
  Inspection

  	
   

  	
  1.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.9 Web Site

  	
   

  	
  1.1.1,
  3.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.9.1
  Availability and Access

  	
   

  	
  3.2.3.1,
  3.2.3.2.2, 3.2.3.2.3

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.9.2
  System Responsiveness

  	
   

  	
  3.2.3.7

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.9.3
  Out-of-Service

  	
   

  	
  3.2.3.7,
  3.2.3.8

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.9.4
  Out-of-Service Notification

  	
   

  	
  3.2.3.6,
  3.2.3.8

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.9.5
  Updates

  	
   

  	
  3.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.9.6
  Web Site Help

  	
   

  	
  1.1.1,
  3.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.9.7
  Support and Maintenance

  	
   

  	
  1.1.1,
  3.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.10 System and
  Web Site Development

  	
   

  	
  2.2.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.11 System
  Report Administration

  	
   

  	
  3.1.13

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.11.1
  System Report Validation

  	
   

  	
  3.1.13

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.11.2
  Help Desk

  	
   

  	
  1.1.1,
  3.2.3.2.5

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.11.3
  Report Distribution

  	
   

  	
  1.1.1,
  3.2.3.3.4

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.12 System
  Testing

  	
   

  	
  2.2.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.12.1
  System Test Plan

  	
   

  	
  2.2.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.12.2
  System Test Results

  	
   

  	
  2.2.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.13 System
  Acceptance

  	
   

  	
  2.2.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.14 System
  Processing Acknowledgement

  	
   

  	
  3.2.3.7

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.15 User Logon
  System

  	
   

  	
  3.1.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.15.1
  Logon System Access

  	
   

  	
  3.1.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.15.2
  Logon System Approval

  	
   

  	
  3.1.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.15.3
  Logon System Security Level

  	
   

  	
  3.1.2.2

  	
   

  	
  4

  	
   

  



 


8





















 


National
Thousands-Block


Pooling
Administration


 


COMPLIANCE MATRIX/CROSS REFERENCE MATRIX


 


	
  RFP

  Section

  	
   

  	
  ABBREVIATED
  Requirement/Instructions

  	
   

  	
  NeuStar Response

  Module/Section

  	
   

  	
  NeuStar Will

  Comply

  	
   

  
	
   

  	
   

  	
  3.15.4 Reserved.

  	
   

  	
  N/A

  	
   

  	
  N/A

  	
   

  
	
   

  	
   

  	
  3.15.5
  Logon System Problems

  	
   

  	
  3.1.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.15.6
  User Access Permission Classes

  	
   

  	
  3.1.2.1,
  3.1.2.2, 3.1.2.3

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.15.7
  User Functionality

  	
   

  	
  3.1.2.1.1.
  3.2.2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.15.8 Reserved.

  	
   

  	
  N/A

  	
   

  	
  N/A

  	
   

  
	
   

  	
   

  	
  3.16
  Unauthorized System Access

  	
   

  	
  3.2.1.4,
  3.2.2.4, 3.2.3.4

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.16.1
  Data Security

  	
   

  	
  3.2.1.4,
  3.2.2.4, 3.2.3.4

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.17 System
  Disaster Recovery

  	
   

  	
  3.2.3.6

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.17.1
  Recovery Costs

  	
   

  	
  1.1.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.17.2
  System Backup

  	
   

  	
  3.1.10,
  3.2.3.6

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.17.3
  System Outage Notification

  	
   

  	
  3.2.3.6

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.18
  Non-Performance

  	
   

  	
  2.2

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.18.1
  Final Acceptance

  	
   

  	
  Information
  Only

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.18.2 Reserved

  	
   

  	
  N/A

  	
   

  	
  N/A

  	
   

  
	
   

  	
   

  	
  3.18.3 Reserved

  	
   

  	
  N/A

  	
   

  	
  N/A

  	
   

  
	
   

  	
   

  	
  3.19 System
  Documentation

  	
   

  	
  2.2.1

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.20 Pooling
  System Transfer to Successor

  	
   

  	
  2.2.4

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.20.1
  Transfer Efficiency

  	
   

  	
  2.2.4

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.20.2 Reserved

  	
   

  	
  N/A

  	
   

  	
  N/A

  	
   

  
	
   

  	
   

  	
  3.20.3
  Technical Support

  	
   

  	
  2.2.4

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.20.4
  Documentation

  	
   

  	
  2.2.4

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.20.5 Transition Plan

  	
   

  	
  2.2.4

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.20.6 Reserved

  	
   

  	
  N/A

  	
   

  	
  N/A

  	
   

  
	
   

  	
   

  	
  3.20.7
  System and Equipment Ownership

  	
   

  	
  2.2.4

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.21 System and
  Equipment Inventory

  	
   

  	
  2.2.4

  	
   

  	
  4

  	
   

  
	
   

  	
   

  	
  3.22 Reserved

  	
   

  	
   

  	
   

  	
   

  	
   

  



 


9





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Executive
  Summary

  



 


HIGHLIGHTS


 


•                  Unmatched pooling administration experience and service with a proven
record of performance


 


•                  State-of-the-art, feature-rich, scalable, and reliable National System


 


•                  Innovative plan for a guaranteed seamless and timely migration of state
trials to the national framework


 


•                  Unquestioned neutrality


 


•                  Reasonable, realistic cost
with low fees


 


EXECUTIVE
SUMMARY


 


NeuStar’s pooling administration services epitomizes
best value from our unmatched pooling administration experience, proposed
state-of-the-art National Pooling Administration System, guaranteed seamless
migration of state pooling trials, innovative tools, and realistic cost with
low fees.


 


Over the past five years,
the number of new NPAs activated has increased at an alarming rate, hastening
the imminence of NPA exhaust.  Between
1984 and 1994, less than 20 new NPAs were activated (NANP-wide), an average of
less than two new NPAs per year.  Since
then, over 100 new NPAs have been activated, a 5+ fold increase.  Regulatory approval of NPA relief plans has
become increasingly strained under the burgeoning load.  This has led to rationing of NXXs and
lotteries in jeopardy NPAs, a situation that imposes limits on the quantity of
NXXs available for assignment prior to NPA relief, and, therefore, denies some
service providers (SPs) the timely NANP resource that they legitimately require
to provide service.  And, when NPA relief
does occur, it comes at enormous expense to the industry, SPs, and the public
to the tune of over $10 million per relief.


 


Even more significant is
that if the growth in NPAs is not stopped, the exhaust of the entire NANP could
occur.  Per FCC figures, the cost of
expanding the current NANP is estimated to be $100 billion and could take as
long as 10 years to design and implement.


 


Thousands-block pooling (“pooling”)
is an important means to providing effective and improved access to NANP
resources.  As an important conservation
measure, pooling provides the dual potential of significantly increasing
effective access to NANP resources on a timely basis while simultaneously
reducing NXX consumption and the resulting NPA exhaust.  The effectiveness of pooling has been well
documented in various State proceedings, and, the Commission has validated this
important number conservation approach in two landmark orders: FCC 00-104 and
FCC 00-429.


 


10





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Executive Summary

  



 


The role of the Pool
Administrator (PA) is critical to successful implementation of thousands-block
pooling.  As evidenced by Exhibit 1,
the thousands-block pool administrator is at the hub of activity


 


[Exhibit 1  Graphic Design]


 


11





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Executive Summary

  



 


and must interact
effectively with all stakeholders.  The
tasks are many.  The level of coordination
required is high.  Indeed, the overall
effectiveness of pooling is dependent upon the experience and expertise of the
PA due to the administrator’s highly visible role and critical
responsibilities.  As such, the
Commission is faced with the crucial decision of selecting the right National
PA who provides the best overall value.


 


Unmatched Pooling Administration Experience
and Demonstrated Performance


 


NeuStar’s pooling experience is unsurpassed and is the
key enabler to providing best value.


 


Thousands-block pooling
administration is not a new activity. 
Nearly one third of the states have ordered pooling trials, and an
administrator’s success in administering these trials is an excellent proxy for
evaluating an administrator’s likely performance as the National PA and the
value they will provide.  By assessing an
administrator’s prior state pooling experience, the Commission can gain insight
on, and evaluate, the vendor’s demonstrated neutrality; the maturity,
expertise, and commitment of the vendor’s organization; and the quality of the
vendor’s services.


 


We are industry
pioneers.  We were the first
administrator chosen, beginning with the first thousands-block pooling trials
in Illinois’ 847 and New York’s 212 NPAs. 
Since the beginning, we have worked with the states and SPs to create,
refine, and manage effective processes for pooling.  This work has centered on building strong
ongoing relationships with state regulatory agencies, and working directly with
commissioners and staff members, as well as with the service provider community.  We will continue this level of commitment and
service as the National PA.


 


Our pooling services have
expanded to encompass 12 states covering 35 individual NPAs.  We have conducted and facilitated 27 First
Implementation Meetings, established 1,232 thousands-block pools, answered over
2,200 telephone calls and questions about thousands-block pooling from SPs and
regulators, accepted over 770 service provider forecasts, administered over
2,263 thousands-block requests, and assigned over 1,943 individual
thousands-blocks.  All of the vendors
combined cannot match these results.  In
fact, none of the other vendors has ever processed a single thousands-block
request or assigned a single thousands-block.


 


12





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Executive Summary

  



 


NeuStar’s pooling
experience is unmatched, and so is our performance.  NeuStar has an established operations
performance plan in which, each month, we record and track over a dozen
performance measurements.  These are
shown in Exhibit 2.  Our Pooling
Team (“Team”) continuously meets the target thresholds for each pooling
performance measurement modeled after Industry Guidelines.  In fact, we have achieved 100% conformance on
12 of 13 measurements for the last six months and processed all thousands-block
applications with a 98+% on-time rate—100% for the last six months.  The systematic establishment and capturing of
performance measurements in a rigorous fashion is just one more example of how
advanced NeuStar’s pooling services are, and it clearly distinguishes us from
our vendors, demonstrating our better value.


 


Quality
Measurements Percentage Tools


 


	
  Performance Measurements

  	
   

  	
  Target threshold

  	
   

  	
  Average

  	
   

  
	
  1.

  	
  Prepare and distribute meeting minutes from the 1st
  implementation timeframe within 10 business days

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  2.

  	
  Receive & Process NXX-X applications within
  timeframe

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  3.

  	
  Non Expedites - Ensure a minimum effective date between
  allocation date and the effective date

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  4.

  	
  Expedites - Ensure a minimum effective date between
  allocation date and effective date

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  5.

  	
  Enter into RDBS/BRIDS on the BCD screen with the
  required block assignment information by the end of the next business day

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  6.

  	
  Part 18
  forms were sent to the NPAC within 24 hours of the block allocation

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  7.

  	
  Notify SP that a block was contaminated on the
  Part 3

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  8.

  	
  Blocks created
  by NPAC prior to the effective date

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  9.

  	
  Blocks activated by NPAC on scheduled effective date

  	
   

  	
  100.0

  	
  %

  	
  97.5

  	
  %*

  
	
  10.

  	
  Changes made to the BCD screen that were prior to
  the effective date

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  11.

  	
  Reclamation of Part 4’s

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  12.

  	
  Removed BCD screen on returned blocks within 24
  hours of block return response (Part 3)

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  13.

  	
  Sent Reclamation form (Part 5) to NPAC within
  24 hours of block return response (Part 3)

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  14.

  	
  Responded within 24 hours to customer phone calls.

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  



 










*   Due to pending SVS, NXX not in NPAC, in correct SP
info, SP systemdown.


 


Exhibit 2.
As the Interim PA, Neustar has developed numerous quality measurement tools to
record and monitor our performance to ensure high-level service to our pooling
clients.


 


13





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Executive Summary

  



 


Finally, since the
beginning, our Pooling Team has never received an official written complaint or
dispute concerning our operations—an extraordinary feat.  On the contrary, there have been numerous
letters of commendation for our pooling staff. 
The following are actual excerpts:


 


“I just
wanted you to know how appreciative I am of the way he has handled this
particular [block request], and all of our block requests”


 


“He is
always very willing to answer my questions and he always gets back to me in a
very timely manner”


 


“Everyone I’ve had the
pleasure to work with at NeuStar has been extremely helpful and responsive”


 


It is comments like these
that make our job as the PA so rewarding, and we expect to continue earning
comments like these in our role as the National PA.


 


Unequalled
Neutral, Third-Party Number Administration Service Deployment Experience on a
National Scale


 


NeuStar’s successful deployment of NANPA and NPAC sets
us apart and demonstrates our ability to deploy a nationwide, mission critical
numbering administration service in a timely fashion.


 


The vendor’s demonstrated
record of implementing a nationwide, neutral, third-party number administration
service and developing and operating a supporting system is another factor that
must be given consideration when evaluating a vendor’s value.  To date, only two such examples exist—NANPA
and NPAC.


 


Beginning in April 1996,
NeuStar successfully developed and deployed a complex, turnkey service from
scratch to serve as the NPAC/LNP administrator for all of North America.  NeuStar’s NPAC SMS passed a comprehensive FCC
Field Trial in Illinois to prove the viability of LNP.


 


Soon thereafter,
commencing in November 1997, NeuStar, as the NANPA, successfully
transitioned previous RBOC functions in the first 90 days after selection,
receiving high grades from a NANC customer service survey.  We developed and implemented—on schedule, in
concert with the industry—a comprehensive plan to quickly and efficiently
transition CO code administration and


 


14





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Executive Summary

  



 


NPA relief planning
functions from 16 incumbents over the next 15 months without interrupting the
flow of numbers.


 


We understand that the
National PA is a comprehensive service, not just a system.  Others are limited to merely designing and
building systems, but at NeuStar, we build sophisticated administrative
systems, support these systems 24 by 7 in our world-class data centers, and
actually use the systems we build to administer numbers and number portability
in a neutral and evenhanded fashion.  NeuStar
will bring this same level of expertise, performance, and success to our
development and deployment of the National pooling service.


 


Unquestioned
Neutrality


 


At
NeuStar, neutrality is not a platitude; it is our identity.  Our neutrality ensures the timely, fair, and
even-handed administration of thousands-blocks.


 


The neutrality of the
National PA is critical to the effective administration of thousands-block pooling
and an essential component of a vendor’s value. 
The FCC and SPs must trust the National PA to:


 


•                  Make numbering resources available on
an efficient, timely basis


 


•                  Ensure that any particular industry
segment is not unduly favored or disfavored


 


•                  Safeguard confidential and
proprietary information


 


•                  Administer thousands-blocks in an
even-handed and fair manner.


 


NeuStar satisfies all of
the Commission’s strict criteria for being a neutral third party.  Our neutrality has been confirmed in FCC
Order 99-346.  At NeuStar, neutrality is
paramount.  It is who we are.  Our neutrality is not sheltered, fenced-off,
or confined to certain groups and organizations, but is deeply ingrained
throughout the entire company and fundamental to our existence.  Because our entire company is neutral, the
qualifications and experience that we cite are directly relevant.


 


All employees of NeuStar
undergo a specific training program to learn about neutrality and follow a
strict “Code of Conduct.”  Quarterly,
NeuStar employs an outside auditor to verify that our services are being
conducted in a neutral fashion and to confirm our adherence to a Code of
Conduct.  We will employ this same level
of oversight as the National PA.


 


15





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Executive Summary

  



 


No other entity goes to
the lengths we do to ensure neutrality. 
With the selection of NeuStar, the Commission can be assured that
pooling will be conducted in a fair and evenhanded manner, and no neutrality
concerns will arise.


 


Experienced
Pooling Administration Organization Optimized for Productivity


 


NeuStar’s
existing experienced, dedicated, free-standing pooling administration organization
currently serves as the Interim PA for 12 states, and will migrate completely
to serve as the National PA, ensuring sound operations and high quality from
the outset of the project.


 


Another example of
NeuStar’s unparalleled value is the 100% leveraging and migration of our existing
pooling administration organization, including the development and support
staff of the State Pooling Administration System (State System), to serve as
the National PA.  Personnel within this
organization, led by Mr. Barry Bishop, have over 60 years of combined
telecommunications industry and telecommunications regulatory experience and over
10 years of actual pooling administration experience.  They are a veteran team; they have been
working together cohesively for three years; and they are widely recognized as
industry experts.


 


As indicated in Proposal Section 6.0,
we are expanding this team to serve as the National PA.  All proposed Key Staff are already on board
and all staff needed on day one have been named and are ready to commence work
immediately to ensure a timely start.  We
have structured our National PA organization based on the same logical and
streamlined structure that has served us so well for the state pooling
trials.  This National PA organizational
structure has been optimized to keep costs low without sacrificing quality. In
addition, the National PA organization will be placed “high” in the NeuStar
company structure, reporting to a company officer just like the current Interim
PA organization does now.  Any problems
will be diagnosed quickly, escalated through a short chain, and resolved
expeditiously.


 


Another byproduct of our
unmatched pooling experience is that we have realistically determined the
quantity of staff necessary for each function throughout the term of the
contract.  Our staffing estimates have
been determined by experience and take necessary factors into consideration
such as the total number of block requests anticipated each year, the mix
(growth vs. initial) of block


 


16





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Executive Summary

  



 


requests, current
productivity of our PAs, and the expected productivity provided by the NeuStar
National Pooling Administration System (National System).


 


Feature-rich,
State-of-the-art, Right-sized, Scalable National PA System


 


NeuStar’s
state-of-the-art National System will be built on the proven components of our
State System to reduce development cost and risk; its effort-saving features
will also keep productivity high to reduce day-to-day operational costs.


 


We built and enhanced our
current State System to directly evolve and migrate to a National System. We
have recently introduced a major new release of our State System.  So far, SPs have been very pleased as
evidenced by comments like: “The automated system is user friendly and provides
the quick responses we need,” from Focal
Communications Corporation in Chicago. 
All components of our current State System will be re-used for the
National System.  This re-usability
provides a lower cost to the Commission and avoids a more risky
start-from-scratch software development effort.


 


The solicitation and INC
Thousands-Block (NXX-X) Pooling Guidelines provide technical information
concerning the National System.  The
solicitation concentrates mainly on the required system architecture and
necessary system reliability, response time, and availability
requirements.  The INC Thousands-Block
(NXX-X) Pooling Guidelines describe the functions to be performed by the National
PA, but rarely refer to the National System. 
Although these factors are certainly important, the real value of the
National System will lie in its specific features and functionality.


 


Another byproduct of our
pooling administration experience is that we have learned what effort saving
and, thus, time and money saving, features should be performed by the National
System.  Specifically, as offered by
NeuStar, the National System will include the following productivity-enhancing
features:


 


•                  Fully automate and fulfill “growth”
block requests


 


•                  Contain advanced, self-calibrating
algorithms to effectively forecast the quantities of blocks required within
each pool to maintain proper inventory levels


 


•                  Automate and track the selection of
LERG Assignee when requesting NXXs for pool replenishment


 


17


















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Executive Summary

  



 


•                  Auto-populate form fields based on
user profile information


 


•                  Fully automate block disconnect,
change, reclaim, and donate functions


 


•                  Fully automate certain NPA relief
activities that affect pools like NPA splits, complete overlays, and simple
rate center consolidations.


 


Other vendors who have
not proposed these features do not truly understand the specific functionality
that the National PA must possess to provide best value, and, they have most
likely shortchanged the development effort and underestimated the costs for
CLIN 0001.


 


In addition, as discussed
in Section 3.2, we have specifically designed and will provide a National
System that meets the required specifications. 
Our system engineers have painstakingly reviewed the system architecture
and reliability, capacity, throughput, and availability requirements contained
in the solicitation.  In response, we
have proposed a system architecture that is easily and inexpensively scalable,
capable of offering any amount of incremental capacity, by using highly
available and scalable IBM, HP and Cisco hardware platforms.  The system has been configured to offer high
availability in line with and, even surpassing, the stringent requirement
placed upon it.  Where any single
component is unable to offer the required availability, redundancy has been
added, either locally or through the use of the backup site within our Chicago
world-class data center (see Exhibit 3) which guarantees the system’s high
availability.


 


We believe that when the
Commission reviews the National PA Systems proposed by all vendors, ours will
rate among the best in terms of functionality and value.


 


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Guaranteed
Seamless and Timely Migration of State Trials to the National Framework


 


NeuStar’s
innovative plan, combined with our current position as the only administrator actually
assigning thousands-blocks, ensures a smooth and error-free migration from the
state trials to the national framework.


 


Nearly one third of all
the states have orders requiring implementation of thousands-block pooling and
several NeuStar-administered state trials are in “live” operation.  Hence, successful migration from the existing
state trials is paramount.  This is a
formidable task, especially for vendors other than NeuStar.  With the selection of NeuStar as the National
PA, a risky and complex migration is avoided due to our innovative plan that is
centered around a direct, timely, and error-free migration of state trial data
within our State System to the National System as the two systems’ data
structures will be virtually identical. 
For state trials that are not administered by NeuStar, migration of
their operations is simplified as these states have not yet commenced “live”
operations.


 


With the selection of
NeuStar as the National PA, the handoff of the service will also be seamless,
as the PAs for each of the respective existing state trials will remain the
same.  NeuStar believes that this too
will offer tremendous value to the Industry, as no potentially painful “break-in”
period will be required and blocks will be processed without interruption.


 


Our approach also calls
for migrating the existing state trials within the nine-month National System
Development, Deployment, and Acceptance period, allowing us to implement
pooling in other NPAs immediately after the National System is operational.  This approach brings the benefits of pooling
to more NPAs faster and is a vital step to proactively preserving the NANP.


 


Extra
Innovative Pooling Administration Tools at No-Cost


 


Our
unmatched pooling experience allows NeuStar to provide innovative tools and
components like our Pooling Assessment Toolsm and Pool Managersm for even
greater value.


 


For this contract, at no
additional charge, we are providing our patent-pending Pooling Assessment Toolsm
and Pool Managersm tools.  Our
Pooling Assessment Tool is the first-of-its-kind and uses publicly available
information combined with user-specified parameters and specialized algorithms


 


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to assess the value of
number pooling in stemming NPA exhaust. 
The tool was used to develop our proposed National Pooling Roll-out Schedule and
will prove to be invaluable in predicting the effects of pooling for extending
the life of a NPA.


 


We have learned that
aggregating SP forecasts to properly determine and maintain inventory levels of
individual pools is an extremely important task.  A faulty evaluation of the pool inventories
can result in an overuse of NXXs and actually contribute to NPA exhaust; or it
can result in an underforecast of resources whereby the industry will not
receive the thousands-blocks necessary to meet forecasted demand.  Our experience has allowed us to develop a
tool called Pool Managersm, which contains a self-calibrating model,
allowing it to become increasingly more accurate over time as historical
forecast data is accumulated.  We will
integrate Pool Managersm into the National System.


 


Use of tools and
components like the PAT and PM further demonstrates NeuStar’s commitment to
providing the best value to the Commission.


 


Reasonable
and Realistic Cost with Low Fees


 


To
provide the most realistic cost, we will leverage our prior work as much as
possible.


 


In every area of pooling
administration, we have worked strenuously to accomplish more with less to
provide the best value.  As highlighted
above, we will develop and implement a National System that contains specific
features to improve productivity and save operational costs.  In addition, the underlying architecture
cost-effectively satisfies the solicitation’s stringent reliability,
availability, and response time requirements. 
We offer a streamlined National PA organizational structure that has
been optimized to keep costs low without sacrificing quality, and our staffing
estimates have been determined by experience and take the necessary factors
into consideration.  Further, we have carefully
analyzed, scrutinized, and estimated other direct costs and compared them with
our current actuals for reasonableness. Finally, our desire to provide the best
value is further reinforced by our proposed low award fee for CLIN 0001 and low
fixed fee for the other CLINs.


 


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Conclusion


 


NeuStar
is the high quality, low-risk choice to be the National Thousands-Block PA; all
aspects of our solution embody “best value” as enabled by our unmatched pooling
administration experience.


 


Since the dawn of local
competition, NeuStar has been at the forefront of number and number portability
administration.  Pooling administration
for NeuStar is more than just another job opportunity.  We have prepared and invested more than
anyone to assume the role as the National PA. 
We have a dedicated and knowledgeable thousands-block pooling
administration organization, proven systems, and reliable methods and
procedures that have been shaped and refined through the daily administration
of thousands-blocks for the last three years.


 


NeuStar will bring our unmatched
credentials and unparalleled experience to bear on the implementation of
thousands-block pooling administration for the nation.


 


As highlighted in this
Executive Summary and as demonstrated throughout our proposal, NeuStar’s
pooling administration solution exemplifies “best value.”  Perhaps the State of Pennsylvania Public
Utility Commission put it best in their recent order selecting NeuStar as the
Interim PA by stating:


 


“NeuStar
has already developed and has been using a fully functional system that the Commission
believes would best serve the needs of Pennsylvania.”


 


“In conducting a pooling
trial there are certain subjective decisions that need to be made, and we feel
that NeuStar, because of its extensive experience, is in the best position to
make these types of important determinations.”


 


“NeuStar’s
proposal best addresses the needs of Pennsylvania”


 


We believe these same
conclusions should hold true for the National PA.  And, we thank the Commission for taking the
time to consider our proposal.


 


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HIGHLIGHTS


 


•                  NeuStar has been committed to the collaborative evolution of pooling
since its inception and is the leader in number pooling


 


•                  Number optimization through neutral, even-handed measures is integral
to our core business


 


•                  Our extensive pooling experience is reflected in industry proven
policies, methods, and procedures


 


•                  We cultivate and maintain collaborative relationships with all
stakeholders and communicate with them on a regular basis


 


1.0                               System Administration Overview


 


NeuStar’s dedication to number optimization through
pooling; its development of proven pooling processes combined with hands-on
experience as a neutral, third-party interim administrator; and its commitment
to collaborative interfaces with industry stake-holders ensures the FCC’s
program objectives will be met on time and within budget.


 


A comprehensive service
and an underlying Pooling Administration System are the two main components of
successful number pooling, and NeuStar excels in providing both. The key elements
to comprehensive service include a commitment to number optimization through
pooling, the implementation of well-considered policies to address pooling
requirements, and a proven ability to develop relationships and work
productively with industry interfaces. 
NeuStar recognizes that as the National Pooling Administrator (PA), our
job will be to administer thousands-block pools in a neutral, even-handed
manner, apply the guidelines consistently, and ensure the effective
administration of the NANP.  We have been
committed to this process since the introduction of number pooling in Illinois
three years ago.  As the current
thousands-block PA of choice for 12 states, we have not only administered the
pools efficiently, but have established effective interfaces and positive
working relationships with pooling stakeholders.  This is at the core of on-going efforts to
develop and improve a national pooling process and is essential to ensuring a
smooth transition from a state to national effort.  An atmosphere of trust between the
administrator and service recipients is crucial to resolving difficult issues;
anything less can impede effective administration and is detrimental to the
primary goal of extending the life of the NANP (See FCC NRO Order, Primary
Goals, Para.1).  We have worked hard to
cultivate professional relationships with pooling stakeholders based on trust
and integrity and have a history of working productively and proactively with
them.


 


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The second essential
element for successful pooling is a robust National Pooling Administration
System (National System) that is secure, reliable, flexible, and contains
accurate, up-to-date pooling information to accommodate the needs of all
parties.  Our system does this, and we
have honed and refined it to meet changing technological standards and industry
requirements.  Our system incorporates
flexible functionality and scalability and was designed to meet the long and
short-term needs of national pooling. NeuStar’s system ensures the quality of
service and accuracy of data, which are paramount to the successful management
of pooling resources. Authorized carriers who are compliant with guidelines
must have their requests filled in a timely manner to meet their clients’ numbering
requirements, and regulatory personnel at both state and federal levels require
critical information to ensure the industr))y meets its goals and
commitments.  NeuStar understands these
responsibilities precisely and we take them seriously.


 


NeuStar also possesses
other essential qualities indispensable to the National Pooling Administrative
process. In addition to our Pooling System, we already possess detailed methods
and procedures, performance standards, and innovative tools such as the Pooling
Assessment Tool (PATsm), used in forecasting the impact of pooling
on area code relief, to assist us as the National PA.  These have been developed through
collaboration with all interested parties. 
We also have a seasoned staff, widely recognized as industry experts,
whose experience and comprehensive knowledge of number pooling come from
hands-on, personal involvement and participation in the resolution of pooling
issues.  Our experience allows us to
proactively identify issues, mitigate problems, and recommend logical, compliant
solutions.  Further, we ensure standard
application of pooling guidelines to ensure compliance and facilitate industry
acceptance. NeuStar satisfies all of the FCC’s strict criteria for being a
neutral third party as well.  Our
neutrality has been confirmed in FCC Order 99-346 and is fundamental to our
existence.  Using our experience in
conjunction with our commitment to neutrality, we will develop and implement
policies and procedures to administer National Pooling in a fair, impartial,
and evenhanded manner to ensure that:


 


•                  Pooling resources are available on an
efficient, timely basis to all communications SPs


 


•                  Confidential and proprietary
information is safeguarded


 


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•                  As National PA, we do not unduly
favor or disfavor any particular industry segment or group of consumers


 


•                  We do not unduly favor one form of
transmission or communications technology over another.


 


NeuStar is
committed to the goal of number preservation through a collaborative effort
involving all pooling stakeholders. 
NeuStar’s combination of number pooling experience, quality service, comprehensive
database system and tools, certified neutrality, established interfaces, and
commitment to compliance and process improvement makes it the logical choice
for National PA.


 


1.1                               Concept of Operations


 


NeuStar’s permanent, fully staffed, and dedicated
pooling organization has the requisite experience and skills to perform all the
functions required to ensure timely and professional implementation of
thousands-block pooling with negligible risk.


 


Without a
clear understanding of how pooling is integrated with other aspects of number
administration and an in-depth knowledge of industry guidelines and their
standard application, NXXs can be used unnecessarily to overfill rate center
pools, hastening the exhaust of NPAs. 
Further, errors made inadvertently by inexperienced vendors can be
perceived as partisan and prejudicial giving rise to accusations of
favoritism.  For all vendors, past
performance predicts future performance, and NeuStar has a demonstrable record
of administering all the requisite pooling administrative functions in a
neutral, even-handed manner.


 


NeuStar was
one of the leaders in developing the original Illinois Trial Pooling
Administration Guidelines as a partner to the industry, and our involvement has
continued through our participation at INC assisting in the development of the
INC Thousands-Block (NXX-X) Pooling Administration Guidelines.  We have a thorough understanding of how
number pooling works from both real world and theoretical perspectives and have
helped the industry define how it will operate nationwide.  As interim PA for the last three years,
NeuStar has honed and refined its methods, procedures, and processes to meet
changing technological standards and industry requirements.  In addition, we have developed tools that
help forecast NPA exhaust and manage thousands-block pools.


 


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1.1.1  Overview of Pooling Administration
Service


 


The NeuStar Pooling
Administration Services Center (Center) will support the top 100 Metropolitan
Statistical Areas (MSAs) within the seven U. S. NPAC regions and other MSAs as
they are rolled out at the direction of the FCC.  Our Center will provide all the primary
functions required for effective national pooling in those areas including
pooling implementation, application processing, records management, report
preparation, quality assurance, and other services, all of which are described
in Exhibit 1-1. We will have the necessary equipment, facilities, and
proper billing arrangements to manage the pooled resources.  In the following pages, we present NeuStar’s
approach to performing the essential functions of successful pooling
administration—both primary and ancillary. 
Our pooling experience in the past three years has enabled us to
maximize our pooling results.  We have
learned what works, what doesn’t, and how we can improve.  We have refined our processes
accordingly.  This depth of understanding
and improved efficiencies is provided as “The NeuStar Difference”


 


Primary
Functions


 


Primary functions
constitute the essence of number pooling and our Pooling Team will perform them
successfully in an efficient, effective, fair, and unbiased, non-discriminatory
manner consistent with industry guidelines and the solicitation.


 


Pooling
Implementation


 


Once
the implementation date for number pooling within an NPA is established, it is
essential to hold a First Implementation Meeting between the Pool
Implementation Manager, SPs, and state regulatory staff to develop a timeline
defining critical dates for the various steps necessary to prepare for the implementation
date and ensure compliance.


 


To efficiently and
expeditiously run the meeting, the Pooling Implementation Manager must have
extensive knowledge of the current implementation process.  Poor planning, failure to maximize the
opportunity, and lack of appropriate materials can necessitate additional
meetings to implement the pool.  Many SPs
and regulatory agencies have limited staff. 
The same individuals who attend the meetings are often those also
responsible for performing functions determined by and agreed to at the implementation
meetings.  Additional meetings are a
strain on both their time and budgets.


 


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NeuStar has facilitated
27 First Implementation Meetings in 12 states to date and has the requisite
experience to offer guidance at these meetings in order to expedite the process
and “Get it right the first time.”  At
the end of the meeting a timeline for the implementation of each NPA is
established similar to the timeline in Exhibit 1-2. Dates
are set in the First Implementation Meeting for each of the milestones
described below:


 


Forecast
Report Date— The deadline for SPs to report their forecasted
thousands-block demand by rate area (by month for the next year) to the
PA.  NeuStar already has a system in
place to receive and process these forecasts, and regional industry
participants are already experienced and comfortable using the NeuStar system.


 


[Exhibit 1-2:
Graphic Design]


 


Block
Protection Date—The deadline for SPs to “protect” specified
thousands-blocks (those with up to 10% contamination) from further
contamination.  After this date,
intra-service provider porting may begin. Relying on our experience, NeuStar
will identify the problems that may be encountered if block protection is not
properly performed or intra-service provider porting does not occur.


 


Block
Identification Date—The deadline for SPs to report their
surplus/deficiency of thousands blocks to the PA. NeuStar already has the
systems and forms developed to receive and process these donations, and
regional industry participants are already experienced and comfortable using
the NeuStar forms.


 


Pool
Assessment Date—The deadline for the PA to aggregate and evaluate
SP thousands-block donation and forecast information and determine, on a rate
area basis, whether there is a surplus of thousands blocks or whether an
additional NXX(s) is required to establish the six-month inventory. NeuStar has
successfully performed this function in areas where pooling has been
implemented. Our experience tells us that faulty evaluation of the industry
inventory pool can result in the overuse of NXXs and actually contribute to NPA
exhaust; or it can result in an under-forecast of resources and the industry
will not receive the thousands blocks necessary to meet actual demand.  NeuStar’s experience in this process is unsurpassed.


 


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Block
Donation Date—The deadline for SPs to submit their final list
of donated thousands blocks to the respective pools. Two business day after the
block donation, information must be transmitted to TRA so that the national
routing database, RDBS, can be properly updated with blocks SPs are retaining.
Intra-service provider porting should be accomplished prior to this date,
too.  NeuStar already has a process in
place to transmit information to TRA so the LERG can be updated.


 


The
NeuStar Difference


 


In addition to the
development of the timeline, NeuStar uses the First Implementation Meeting as
an opportunity to provide tutorials to carriers unfamiliar with the overall
pooling process so it will run smoothly and effectively.  NeuStar also presents all the forms and
explains the various data exchange practices used in the pooling process
including the web-enabled processes and web-based forms we have in place to
accomplish this task. Providing copies of these forms with particular data
fields populated and specific instructions clarifies the process.  NeuStar provides points of clarification
between the state commissions’ orders, the industry guidelines, and the actual
implementation process.  Trained
professionals from our pooling group are available to answer questions raised
by either the industry or regulators at this meeting. The presence of NeuStar’s
professionals at these meetings and their knowledge, based upon hands-on
experience, minimizes the occurrence of service-affecting glitches, delays, or
additional meetings.  Following the
meeting, NeuStar ensures that SPs submit timely forecasts and donations.  If a SP has not complied, NeuStar will make
contact in an effort to get the information required to evaluate the pool. We
find we get a greater response if we make a follow up call or send an e-mail
note as a reminder.


 


Forecasting


 


NeuStar
understands the importance of ensuring that a six-month inventory of
thousands-blocks is available in each rate area pool so there is a sufficient
inventory to meet the SPs’ requirements when they apply for blocks.


 


NeuStar’s National System
will forecast the needs of the pools using its Pool Manager (SM
Patent Pending) component.  The Pool
Manager (PM) forecasting tool tracks, compiles, and analyzes data from SPs and
performs ongoing analyses to project NXX-X requirements so our pooling administration
group can properly populate and replenish the pools.  It is important that the PA does not
replenish pools until they are needed, otherwise NXXs may be opened sooner than


 


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necessary, causing an NPA
to exhaust prematurely.  The PM uses
forecasts and donations received from the SPs to assist the PA in determining
how many NXXs must be opened to keep a six-month inventory, as directed by Section 7.0
of the INC Thousands-Block Pooling Guidelines.


 


The
NeuStar Difference


 


Pool Manager is a
software program, within our State PA System that NeuStar developed to manage
the pool inventory.  A typical pooling
forecast takes into account the 12-month forecast, broken down by months, from
SPs and considers all donations in the pool to determine when additional NXXs
need to be opened.  Pool Manager, however,
has built-in algorithms that take past demand into account as well as the other
forecast elements providing us with far more accurate forecasts for NXXs.  If we made determinations strictly based on
SP forecasts, we would aggressively overstate the need for new codes.


 


Replenishment


 


NeuStar
takes its responsibility to manage numbers in a prudential manner seriously and
has developed effective tools to assist in the process.  We will do nothing less as the National PA.


 


There are circumstances
under which the PA must apply for an NXX code: to populate the pool at the
start of pooling; to replenish the industry inventory pool when the inventory
falls below the projected six-month inventory; to fill a SP request for a full
NXX due to a customer request; and to obtain an LRN for a SP.  NeuStar maintains a total of 1,232 pools
currently and has opened 141 NXXs. Our experienced staff monitors the pools on
a daily basis.  As blocks are assigned,
we examine the status of the pools, analyzing both forecasts and historical
data, to ensure blocks are available to meet future demand, and codes are not
opened before they are required.  In
addition, we strictly adhere to the guidelines in determining the LERG assignee
to ensure Months-to-Exhaust (MTE) and utilization percentages are appropriate
to justify block or code receipt.


 


The
NeuStar Difference


 


NeuStar uses our PM tool,
a component of our National PA System, to determine when it is time to
replenish pools. Semi-annually, the SPs submit forecasts for the next 12 months.  In our experience,


 


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we have found that SPs
sometimes overstate their need for blocks on the forecasts. If a PA were to
open up codes based only on aggregated SP forecasts, codes would be opened
unnecessarily and an NPA could prematurely exhaust. We input this data into our
PM tool and apply the aggregated forecast template.  Using algorithms, PM looks not only at the SP
forecasts and block donations that already exist in the pool, but considers
past demand for blocks (assignments), as well, to calculate when an NXX needs
to be opened. As National PA, NeuStar will continue to adhere strictly to the
guidelines pertaining to block management and apply them in a neutral,
even-handed way while utilizing the PM tool to ensure new NXXs are requested
judiciously.


 


Application
Processing


 


NeuStar
will leverage our pooling administration experience processing over 2,200
applications for blocks to ensure all applications are processed efficiently,
accurately, and fairly.


 


Application processing
will be handled through our mechanized web interface and interaction with our
PAs.  Blocks will be managed in a fair
and non-discriminatory manner and will be verified for compliance prior to
fulfilling any block application requests. We will receive applications through
the Internet, facsimile, e-mail, EFT, or mail beginning at the pool start date
for the NPA.


 


Our mechanized
web-enabled system will verify that the applicant has completed the appropriate
forms containing all of the pertinent information, validate the
Months-to-Exhaust (MTE) and verify that a North American Numbering Plan
Numbering Resource Utilization/Forecast Report (NRUF) for the requested rate
area and/or NPA is on file with the NANPA. 
In accordance with the requirements, applications will be time-stamped
and processed within seven calendar days. 
For initial requests, the application will be verified by the system and
the PA will then intervene manually to verify the Certification to do Business
in the area and the Certification of Facilities Readiness. Applications for
growth codes from SPs who meet all the guidelines will automatically be
assigned by our system.  Blocks are
assigned from the rate area inventory pool based on the criteria set forth in Section 8.3.4
of the Thousands-Block Guidelines unless a SP selects a particular block from
the pool. Block requests with incomplete or missing information may be
suspended and automatic notification will be sent to the applicant. We will
work cooperatively with the SP to resolve the issue.  When a non-compliance situation is suspected,
we will, prior to fulfilling an assignment, request


 


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additional SP information
from the NANPA and/or the applicant or other sources to determine if the SP is
compliant with industry guidelines. We will evaluate the information and
determine if the assignment should be denied. 
Once the missing or correct information is supplied to the PA, the application
will be processed within 7 calendar days. 
Within 15 minutes of block assignment, our PA system will automatically
update the block assignment on the web site and simultaneously forward the SP’s
routing information (Part 1B) to the NPAC by e-mail for processing(1).
Using CRT, a software program that allows us to go through the Internet to
connect with the TRA database, we will also update the block assignment
information so it is reflected in the LERG. 
Once the block is ported to the receiving SP, assignments can be made to
customers and the LERG. More details of the interaction between TRA, NPAC, and
the PA and can be found in Section 1.2, Pooling Administrator Interfaces.


 


Requests for applications
using the expedite process occur on an exception basis.  NeuStar will process the application for the
SP if the request meets the criteria for the thousands-block(s) allocation, and
we will make every effort to process the application in fewer than 7 calendar
days when we can do so without failing to meet our 7 calendar day allocation
interval for other SPs.  We will process
the minimum effective date for an expedited request in accordance with the
established guidelines.


 


The
NeuStar Difference


 


NeuStar has dedicated,
experienced staff working with each SP to ensure its success in obtaining
usable blocks and has spent many hours educating new SPs on form
completion.  On our web site,
http://www.numberpool.com, we provide a list of the Six Most Common Pooling
Problems including the omission of or entry of incorrect point codes on the Part 1B.
The accuracy of point codes is essential for blocks to be ported and pooling
enabled.  The time we have spent educating
the SPs about this problem at industry meetings and on a one-to-one basis has
significantly reduced the number of errors. Only through our experience as the
Interim PA could we have identified these problems and offered resolutions
beneficial to the industry.


 










(1) With NPAC
Release 3.0, it is the SPs’ choice to update the NPAC themselves or have the
NPAC do it for them


 


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In addition, we are
dedicated to working with State Commissions, and we provide them with immediate
notice of block applications and assignments via our web-enabled State PA
System, something no other vendor has done. State Commissions will have
exclusive access to both aggregated pooling data and the individual SP data in
our system.  This data will be provided
in a standard spreadsheet format, easily manipulated with standard PC programs.
No new database skills need to be learned or are required. Data is easily
downloaded from our system via the Internet. 
For commissions not requiring this level of support, NeuStar will
provide a suite of easily understood standardized reports.


 


Dispute
Resolution


 


NeuStar
understands the importance of resolving disputes in a timely manner: SPs need resources
to do business and serve customers, and the Commission needs information so it
can make informed decisions.


 


Disputes may arise
between SPs for various reasons including NANP activities, forum activities,
and conflicting directives from regulatory agencies.  In such situations, neutrality is critical;
the PA must be impartial in providing the facts. NeuStar will make reasonable,
good faith efforts to resolve disagreements between parties consistent with the
guidelines.  If a situation cannot be
resolved, we will notify the Commission within one business day of the dispute,
investigate, and then report back to the Commission and the SP within 7
calendar days from the date of the complaint. We will participate in any
dispute resolution activities by providing guidance and/or historical data to
the appropriate parties.  We will provide
the results of the investigation and recommend appropriate corrective
action.  In regards to dispute, we will
be responsible for expenses that are incurred in achieving compliance with any
law, regulation, audit, or contract requirements at time of contract.


 


The
NeuStar Difference


 


Escalations are often an
effective means of resolving problems, and our staff will escalate issues to
our management, as appropriate, to settle disputes.  Since NeuStar’s personnel have extensive background
and experience, they use their knowledge of pooling to explain the evolution of
guidelines, the reasons for decisions, and the need for certain procedures and
policies.  This information clarifies the
issues and frequently settles the controversy.


 


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Block
Changes


 


NeuStar
realizes that updating pooling records to reflect block changes is critical to
ensure customers do not encounter routing problems.


 


Occasionally, SPs may
need to change their block assignments due to changes in their switch, OCN, or
effective date.  In such cases, both the
PA and the NPAC must update records to reflect the changes or routing problems
may occur.  NeuStar’s system will process
changes within seven calendar days. Prior to the thousands-block effective date
and after the PA has created the thousands-block record in the TRA database, the
PA is responsible for making changes to any fields on the record.  If changes are made to the Switch ID field
after the thousands-block effective date, the SP must do the update in the RDBS
to the Switch ID field.  We will forward
the Part 1B to the NPAC if a change is required in the NPAC.


 


The
NeuStar Difference


 


As the Interim PA,
NeuStar is already performing this function and the transition from state to national
pooling will not significantly alter our procedure.  To date, we have administered block changes
more than anyone else.  Our experience
with number administration makes us sensitive to the importance of ensuring
these changes are made expeditiously and accurately so numbers are ported
properly and customers are able to complete calls.


 


Reclamation


 


NeuStar
recognizes that diligence in implementing the reclamation policy is integral to
managing number blocks and paramount to ensuring NXXs are not opened
prematurely.


 


Reclamation of
thousands-blocks is one of the most important responsibilities of the Pooling Administration
group.  It is such a vital issue that the
FCC has delegated authority to reclaim codes and blocks to the states.  SPs have six months from the LERG effective
date to put the block into service and submit a Part 4 form. Therefore, if
the PA has not received the Part 4 form it will proceed to reclaim the
block in accordance with INC Thousands-Block Pooling Guidelines, Section 9.2.2.  Some of the duties included are:  Apply criteria to any blocks subject to
reclamation; Clarify any alleged non-use or misuse of an assigned block; Notify
the SP that a block is subject to reclamation; Enter disconnect in LERG-TRA;
Notify the NPAC.


 


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As the Interim PA, we
have experience collecting Part 4s and ensuring blocks are in service
within the required timeframe. We pro-actively send letters to SPs to remind
them their Part 4 is due. This method has proven successful and mitigated
the need to apply reclamation procedures because SPs have returned blocks for
which they have no use or put them into service within the established
timeframe.  When it becomes necessary to
reclaim resources in the inventory of pool participants, we will work under the
direction of the states or the FCC and follow appropriate guidelines.  In addition, we will notify and coordinate
with the NANPA and the NPAC to ensure no customers are put out of service if
the code is reclaimed.


 


The NeuStar
Difference


 


NeuStar’s National System
will track the status of each thousands-block assignment and when a Part 4
is due.  Using this information, it will
precisely create a “Reclamation List” by state. 
If a state decides not to exercise its authority for reclamation, we
will submit the list to the FCC and seek direction.


 


Reporting


 


NeuStar’s
state-of-the-art web-based pooling system is rich in functionality and has
built-in flexibility to provide reporting information in numerous ways.


 


Pooling information is
essential to all stakeholders and reports are required for a variety of
purposes. We will prepare and provide reports through our Pooling System for
use by SPs, NANPA, the States, and the FCC as outlined in the Thousands-Block
Pooling Guidelines Section 5.1.


 


Every 15 minutes block
assignments will be posted to our web site and reflected in standard reports
providing crucial information to the industry on the current status and
activity in each pool. Our system has the capacity to provide both standard and
ad hoc reports including:


 


•                  All pooled thousands-blocks in the
industry inventory pool (i.e., NPA-NXX-X level information displayed)


 


•                  Status of the thousands-blocks, i.e.,
allocated/assigned, available


 


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•                  Identification of the SP to which the
thousands-block has been allocated and whether or not a thousands-block is
contaminated


 


•                  A forecast of the number of new codes
required in the next 12 months


 


Using these reports, SPs
know when a block is contaminated and can make arrangements for an NPAC
extraction to determine which telephone numbers are assigned so they are not
erroneously reassigned, disrupting customer service. In addition, using reports
enables SPs to make selections when applying for blocks, determine which blocks
have been assigned, and update their databases accordingly.  Reports required by RFP Section C,
Technical Requirements, 2.18 summarizing activity of interest to the FCC and states,
will be created by our system on a regular basis.


 


The
NeuStar Difference


 


NeuStar set the standard
for pooling administration reporting. 
Beginning with the Illinois trial, we developed and refined reports that
have become standard fare in the industry. 
In conjunction with the industry we have continued to create new
standard reports and have refined them based on industry input.  For the past three years we have accumulated
and maintained pooling data in our State System and made that information
available to all stakeholders so they can review it by pulling standard
reports, customize the standard reports to meet a specific need, or create
their own reports.  All the flexibility
of our current State System will be included in our National System as well as
all of the reports.  In addition, we will
maintain an exploder list available for automatic signup over the web. Requests
for paper and facsimile reports will be provided and distributed within one
business day following receipt of the request.  Examples of some of our reports can be seen in
Exhibit 1-3.


 


[Exhibit 1-3:  Graphic Design]


 


NeuStar is committed to
providing pooling data to all parties in a neutral, even-handed manner through
an open process using our Pooling System, and as the National PA, we will
ensure updated reports and notifications continue to be distributed in a timely
manner.


 


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Optional
Pool Reporting (CLIN 0003, CLIN 0102, CLIN 0202, CLIN 0302, CLIN 0402)


 


Aggregated NPA rate area pool status reports will be
accessible to State and Federal Regulators via the public portion of the web
site.  As our State System does today,
our National System will also be able produce the same NPA rate area pool
status reports using disaggregated, SP-specific data as applicable.  Per FCC Orders, these disaggregated reports
will be available to State and Federal Regulators from the private portion of
the web site.


 


If there is a requirement to produce more reports that
are not a part of the standard suite of aggregated and disaggregated NPA rate
area pool reports, commonly referred to as ad hoc reports, during the initial
pooling rollout phase or other times during the contract period, and if that
requirement has a cost impact on the contract as proposed and awarded, NeuStar
will notify the Contracting Officer.


 


Audits


 


NeuStar
is committed to the goal of number optimization and will request audits in accordance
with the RFP requirements to ensure compliance with thousands-block guidelines.


 


Audits ensure compliance
with the guidelines and can be used to verify that SPs are providing factual
information to the PA.  Compliance with
the guidelines is important so all SPs are treated equitably and no SP receives
an unfair advantage.  If the PA
encounters a situation that suggests non-compliance with the guidelines, an
audit may be warranted. In such situations we will inform the FCC and forward
the relevant details and information to the FCC or its designated auditor.   NeuStar realizes the importance of
neutrality in this process and will describe the situation in a factual manner.
We realize, too, that as a contractor we may be audited anytime, but no less
than an annual basis.  The FCC or
FCC-designated auditor will formally assess the performance of NeuStar’s pooling
administration.  Our books and records
will be provided to the FCC or FCC-designated auditor as requested.  We will also provide the auditor the
facilities and furnishings to perform the audit, i.e., office space, office
furnishings, telephone, fax, utilities, office-related equipment, and other
items needed to facilitate an audit.  If
found remedial in our actions, we will implement corrections to any performance
problems identified within 30 calendar days.


 


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The
NeuStar Difference


 


Because of our commitment
to neutrality and to administering pooling in accordance with the guidelines,
NeuStar, as Interim PA created an internal audit process to review our own
files and procedures to ensure we were in compliance and fulfilling our
responsibilities as PA.  As the National
PA we will continue to do this.


 


Guidelines/FCC
Changes


 


NeuStar
has played a prominent role in the evolution of pooling guidelines and will continue
to provide its expertise to the industry as National PA.


 


NeuStar’s Pooling Administration Services have evolved
over the past three years as we have worked with states and SPs to create,
refine, and manage effective processes for thousands-block pooling.  We established our services using the
Illinois Pooling Guidelines, modified them to accommodate the New York Pooling
Guidelines, and then incorporated various versions of the INC Guidelines.  Currently, our PA Services are fully
compliant with the INC Guidelines. 
However, as the FCC and INC issue orders requiring guideline
modifications, our PA service will be refined and our methods and procedures revised
to incorporate the changes as they occur. 
Written notice of the changes no more than 30 calendar days from
occurrence will be provided to the contracting officer, State Utility
Commissions, and the NANC for discussion and resolution.


 


The
NeuStar Difference


 


As the Interim PA for three years, NeuStar has worked
closely with INC to shape the guidelines by identifying issues and contributing
suggestions for problem resolution.  In
collaboration with pooling stakeholders, we have adjusted our procedures,
modified our system, and implemented changes to continually improve the pooling
process.  Through our involvement and
contributions, we comprehend the process in its entirety.  Our understanding of the guidelines is
deep.  We understand the spirit and intent
behind the guidelines and know how to apply them in real world situations.  As the National PA we will continue to
contribute our insight and considerable experience to the process.


 


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Rate Area Updates


 


NeuStar’s
National System will easily accommodate rate area updates to ensure information
is accurate and up-to-date.


 


If it becomes necessary
either to add additional rate centers to an NPA or consolidate them, we will
update the rate center information in our database and make any necessary
changes to blocks.  When a new rate area
is added to the pool, new forecasts and block donations will need to be collected
to ensure there are resources available in the pool. If rate centers are
consolidated, the blocks in those rate centers will be consolidated as well.


 


The NeuStar
Difference


 


NeuStar has already
identified the steps we must take to address pooling issues when NPA splits or
overlays become necessary. Because of our participation in NPA split and relief
activities, we are also aware of the local issues that may require a rate
center split or consolidation and have already anticipated this in our program.  Our National System easily accommodates rate
center updates.  Simple splits, overlays,
and rate area consolidations where rate area boundaries are not changed in the
aggregate will be completely automated, and new rate centers can be added with
a “click-of-a-mouse.”   NeuStar’s involvement
in relief activities, combined with its pooling experience, allows us to
anticipate pooling needs and prepare in advance to meet them.


 


Help Desk


 


Our
Help Desk will provide Tier 1 customer support by resolving procedural issues,
answering questions regarding policy, and explaining guidelines over the phone.


 


User problems and
inquiries associated with the pooling system will be forwarded to the technical
service staff for resolution. The data the PA maintains will also be used in
assisting users, such as the NANPA, SPs, and regulators in resolving call
completion failures resulting in customer complaints. Once the problems are
resolved, the Help Desk will contact the user, explain the solution, close the
ticket, and/or ensure the solution resolved the user’s issue.  In addition, the Help Desk will respond to
requests for User Security Logins.  If
the Help Desk cannot resolve a user problem on the initial contact, a
status/resolution commitment time will be negotiated with the user, thus
setting an expectation for when the problem will be resolved.  The Customer Help Desk will then determine


 


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whether the problem is a
technical one, for example, a system defect or communications problem.  If the problem is not a technical one but
rather, a training issue, the Help Desk will, over the telephone, guide the
user through training on the system until the user is successful.  Any problem that cannot be resolved through
this process will be escalated.  We will
open trouble tickets concerning communications problems with NANPA, NPAC or
LERG-TRA vendors. We will also assist customers in filling out applications or
reports and also assist them in gaining access to FCC or industry
information.  As the PA, we will report
problems with the web site, facsimile, voice mail, or e-mail and send
notifications to users when there is a maintenance or system outage. If an
out-of-service condition exists, the time stamped on the trouble ticket shall
be used as the time for the start of the out-of-service period.  When the out-of-service condition has been
cleared, the time stamped on the last up date of the trouble ticket shall be
used as the end of the out-of-service period. For each report, a help ticket
will be opened and tracked. Each inquiry into the Help Desk will be time
stamped with a minute accuracy and stored for recall up to two years.


 


We will summarize the
quantity and type of trouble tickets opened and closed during the year in the
annual report.  To further facilitate the
Help Desk process and provide 24x7 coverage 365 days a year, NeuStar will
incorporate into our system, the Applied Innovation Management (AIM) “Help Desk
Expert for Customer Service” software,
(http://www.innovate.com/products/helpdeskcs/ index.html).  AIM provides Help Desk and tracking software
to over one million users including 100 of the leading Fortune 500 companies,
numerous government organizations such as the “U.S. Naval Research Lab,” “U.S.
Department of Energy,” “U.S. Airforce Medical Service,” “U.S. Army Missile
command,” “USDA,” and others.


 


Disaster Recovery


 


NeuStar understands the
importance of dependable telecommunications, and has structured its telecommunications
system to minimize the impact of any unforeseen catastrophe. Whether it is
snow, rain, or ice storms, hurricanes or tornadoes, earthquakes or floods, fire
or power failures, NeuStar’s telecommunication services are able to re-route to
a location that is un-affected by disaster and where personnel will be able to
continue to provide service.


 


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Telecommunication
Services for the NeuStar Pooling Administration Services will have a dynamic
routing mechanism based on the latest Automatic Call Distribution (ACD)
technology provided by our toll free telecommunication SP (Sprint) which will
be used in conjunction with the capabilities built into our state of the art
Lucent Automatic Call Distribution (ACD) switches. All major NeuStar pooling
offices (Concord, Chicago, DC) as well as our Data Communications centers
(Sterling, VA and Chicago), which host the pooling systems, will be connected
to this state-of-the-art telecommunications network.


 


In the event of a
disaster at our primary Concord Pooling Administration Services Center, calls
can be re-routed to various secondary sites, including sites of virtual
employees, who will have the capability of receiving calls based on various
plans programmed into our own ACD and our toll free SP’s ACD. Each location
that calls may be routed to, will have the capability to access the NeuStar Pooling
System so that customers may continue to be served.


 


On a smaller scale, each
location other than Concord center will also have the capability of re-routing
incoming calls to other locations. This includes incoming calls to our virtual
employees. Each virtual employee will have on his or her primary line, a
feature which will allow calls to be remotely forwarded to a location where
another employee can handle them.


 


Despite recent power
failures in California, our interim state-pooling center has continued to provide
service to our customers. No data has been lost, and no customer has been
delayed in his or her application for thousand blocks. All calls to the pooling
center have been cared for. NeuStar will build on its existing pooling center
telecommunications system to provide enhanced functionality for the National Pooling
Administration Service Center.


 


Exhibit 1-4 is a
preliminary diagram detailing an enhanced architecture building on our existing
telecommunications network. As outlined in the requirements of the RFP, NeuStar
will provide a detailed disaster recovery plan both for our telecommunications
network and our pooling system. Our Disaster Recovery plan will be submitted
within 60 days of a reward, according to CDRL.


 


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Web Site


 


The
web site NeuStar developed as Interim PA, with the assistance of other
stakeholders, is functional, secure, accessible and easily adapted to
accommodate National Pooling.


 


NeuStar’s secure,
http://www.numberpool.com web site, as shown in Exhibit 1-5, has been available
to provide information regarding number pooling issues since thousands-block
pooling began. Over the last three years its format, structure, and content has
evolved in response to SP feedback.  It
includes all pooling forms from the INC guidelines.  We update our site to incorporate information
regarding guidelines changes. Our web site will contain pooling administration
information regarding number pooling, application help, specific pools, user
profile registration, pool status, contact information (which includes an
e-mail link and phone numbers), and a Frequently Asked Questions (FAQ) page.


 


Our web site will be
available 24 hours per day, 7 days a week and will be able to support up to 600
simultaneous users with an average holding time of 0.5 hours per the technical
requirement 3.9.1. Our web site will be updated every 15 minutes to reflect any
new block assignments or new blocks that are added to the pool. Private web
site users will complete a Security user application prior to


 


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[Exhibit 1-4:  Graphic Design]


 


being allowed to fill out
applications, review reports, etc., and we will ensure that users are granted
access only to appropriate data based on user class type. We will have a public
site for any interested party to view non-proprietary information. General
information pertaining to pooling, such as updates to the FAQs, will be updated
at least weekly. If selected as the National PA, NeuStar will work with the FCC
and industry members to complete the web site design per Section 3.10 of
the technical requirements.  More
information on our web site and system is located in Section 3.0.


 


[Exhibit 1-5:  Graphic Design]


 


The
NeuStar Difference


 


NeuStar’s existing state
pooling web site has been well received and found to be very helpful to the
states being served by NeuStar.  This
site will be made available, as a starting point, in the definition of the
National PA System web site.  This will
provide a significant “head start”.


 


1.1.1.2                                                           Ancillary
Functions


 


While primary functions
constitute the essence of number pooling, it is through ancillary services that
we ensure these functions are performed appropriately and the needs of all
users are accommodated.  Through
ancillary services, the PA has the opportunity to address users directly,
answer their questions, and ensure our processes evolve to reflect the changing
environment of thousands-block number pooling.


 


Quality
Assurance


 


NeuStar
is committed to providing exemplary service and will continually assess and
refine our service to ensure the highest level of accuracy and unquestioned
neutrality is provided.


 


We recognize that quality,
accuracy, and compliance with the guidelines are fundamental factors in
ensuring even-handed administration of pooling and maintaining high standards
of customer service.  Anything less can
result in poor service to telephone users and give rise to accusations of partiality
from SPs. We are an experienced, neutral, third party provider of numbering
services focused on administering pooling resources to all vendors in an
even-handed and fair manner. As the National PA, we will ensure we are
compliant in all aspects of pooling through the development


 


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of a Quality Assurance
program. We will evaluate our service by establishing internal measurements by
which we will gauge our conformance to the industry guidelines and to state and
Commission orders, and we will perform internal audits on a percentage of all
block requests.  In addition, we will
send out surveys to our customers, the SPs and Regulators, soliciting comments
regarding their satisfaction with our service and incorporating their
suggestions for improving the process. 
As the industry evolves we will continue to work with the FCC to address
issues that arise and modify the guidelines as appropriate.


 


NeuStar Difference


 


To ensure the
effectiveness of our team and quality of our service, we record and continually
measure our performance, as shown in Exhibit 1-6, and, where necessary,
implement corrective action plans to assure continual improvement.  Because of our commitment to neutrality and
to administering pooling in accordance with the guidelines, NeuStar, as Interim
PA created an internal audit process to review our own files and procedures to
ensure we were in compliance. In addition, NeuStar satisfies all the FCC’s
strict criteria for being a neutral third party, and all our employees follow a
strict Code of Conduct. Quarterly, NeuStar employs an outside auditor to verify
that our services are being conducted in a fair and even-handed manner and that
we are adhering to the Code of Conduct. 
As the National PA we will continue to do this.


 


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Quality Measurements Percentage
Tools


 


	
  Performance Measurements

  	
   

  	
  Target threshold

  	
   

  	
  Average

  	
   

  
	
  1. 

  	
   

  	
  Prepare and distribute meeting minutes from the 1st
  implementation timeframe within 10 business days

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  2. 

  	
   

  	
  Receive & Process NXX-X applications within
  timeframe

  	
   

  	
  100.0

  	
  %

  	
  99.5

  	
  %

  
	
  3. 

  	
   

  	
  Non Expedites - Ensure a minimum effective date
  between allocation date and the effective date

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  4. 

  	
   

  	
  Expedites - Ensure a minimum effective date between
  allocation date and effective date

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  5. 

  	
   

  	
  Enter into RDBS/BRIDS on the BCD screen with the
  required block assignment information by the end of the next business day

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  6. 

  	
   

  	
  Part 1B forms were sent to the NPAC within 24
  hours of the block allocation

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  7. 

  	
   

  	
  Notify SP that a block was contaminated on the Part 3

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  8. 

  	
   

  	
  Blocks created by NPAC prior to the effective date

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  9. 

  	
   

  	
  Blocks actived by NPAC on scheduled effective date

  	
   

  	
  100.0

  	
  %

  	
  97.5

  	
  %*

  
	
  10.

  	
   

  	
  Changes made to the BCD screen that were prior to
  the effective date

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  11. 

  	
   

  	
  Reclamation of Part 4’s

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  12. 

  	
   

  	
  Removed BCD screen on returned blocks within 24
  hours of block return response (Part 3)

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  13. 

  	
   

  	
  Sent Reclamation form (Part 5) to NPAC within
  24 hours of block return response (Part 3)

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  
	
  14. 

  	
   

  	
  Responded within 24 hours to customer phone calls.

  	
   

  	
  100.0

  	
  %

  	
  100.0

  	
  %

  



 










*Due to pending SV’S, NXX
not in NPAC, in correct SP info, SP systemdown.


 


Exhibit 1-6.
As the Interim PA, NeuStar has developed numerous quality measurement tools to
record and monitor our performance to ensure high-level service to our pooling
clients.


 


Customer
Support


 


Only
NeuStar can provide a cost-efficient, low risk transition between the interim
and national pooling administrations by migrating its experienced team from one
to the other.


 


Proper customer support
in any new venture can be the difference between success and failure.  Change is always stressful.  When it is combined with inexperience, the
result can be poor communication, inadequate problem resolution, and
incomprehensible methods and procedures resulting in frustration all
around.  For a new endeavor to succeed,
the people involved need a thorough understanding of what is required, how to
use the available tools, and where to obtain help.


 


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We will provide, upon
request of the SP, information on how to obtain documents related to pool
administration, within one hour of receipt of request, by referring
participants to the appropriate web site or by providing paper copies.  We will produce and make available upon
request information regarding pooling administration processes, procedures,
interfaces, and service within one business day, also if inquiries are received
outside the normal business hours, they will be returned within one business
day. We will be available for problem resolution and trouble shooting call
failures.  We have spent many hours
educating SP in filling out forms, answering general questions on number
pooling and trouble shooting.  Questions
that have arisen are where the guidelines are located, how do they fill out
certain sections of the forms and, what is the minimum timeframe to receive a
block.  Our experienced staff has
provided the answers to these questions as well as many others.


 


NeuStar
Difference


 


NeuStar is committed to
providing excellent customer service and makes every effort to be available to
the customer for support and assistance. 
As the Interim PA, we have responded to over 2600 calls and have
received numerous letters of commendation from our customers recognizing our customer
service. We have the experience and expertise to anticipate questions and
issues that will arise as pooling is introduced, and we provide ongoing
training and assistance to the industry and states. For example, as the Interim
PA we found it beneficial to create a welcome letter for SPs that included a “New
SP Checklist” (Exhibit 1-7) containing information about pooling
administration processes, procedures, interfaces, services, required forms, and
helpful hints. Our experienced PAs make information readily available through
our web site or by providing paper copies and are available to walk SPs through
the pooling processes until they are comfortable with them and understand the
procedures.


 


Pooling Assessment
Tool–PAT embodies our best value solution to the FCC. NeuStar developed the
Pooling Assessment Tool to answer the question–How will number pooling affect
the exhaust of this NPA? PATsm  is a model that reflects the pooling knowledge
NeuStar has gained as the Interim PA.


 


[* * *]


 


[* * *]


 


NeuStar
Difference


 


The Pooling Assessment
Tool–PATsm  has proven to be a
useful agent for conducting NPA exhaust studies, and we have a patent pending
on it. If selected as the National PA, NeuStar will offer this tool to
regulators and SPs as part of our overall pooling system.


 


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1.1.2                     NeuStar’s Pooling Administration Facilities Overview


 


NeuStar
is dedicated to providing secure, geographically dispersed, and fully redundant
centers for pooling to ensure system security as well as privacy of data and
customer information.


 


NeuStar proposes the use
of several facilities for the National PA: our Concord, CA office; our Sterling,
VA Data Center; our Chicago, IL Data Center; and virtual offices throughout the
country.  We have selected these
facilities because they require little modification to accommodate our pooling
needs and are, therefore, cost effective for both NeuStar and the FCC.  In addition, in a time of increasing
competition, it is critical that personnel, facilities, and records be
safeguarded from sabotage, information theft, and disaster.


 


Facility
Description


 


Concord,
CA Primary Pooling Administration Center Facility


 


We plan to use our
Concord, CA office to serve as the National Pooling Administration Service
Center.  We currently use this office as the Pooling Administration
Service Center for our state pooling administration trials and as the main
office for our NANPA CO Code Administration Staff.  For National pooling
administration, we plan to expand our use of this facility by leasing totally
separate space that is entirely dedicated to National Pooling, as shown in Exhibit 1-8. 
We have a good relationship with the building management, and we have already
negotiated and are prepared to execute a new lease upon award.  From our
past experience both as the Interim State PA and the NANPA, we have found that
an office on the West Coast is valuable because it allows us to easily administer
NANP resources for all time zones from one centralized location.  We have
found that having everyone associated with day-to-day pooling in one location
provides economies of scale because knowledgeable staff are available to
provide backup, for cross training, and most importantly, to ensure the
consistent application of the INC guidelines for all block applications.


 


This facility is
handicapped accessible and is designed to provide a comfortable, efficient
working environment and flexibility to accommodate staff growth over the terms
of the contract.  Administrative
personnel will have modular furniture units that provide a spacious, functional
work area.  Each staff member will have a
state-of-the-art PC equipped with the latest anti-virus software, access to the
pooling administration system, the Internet, e-mail, and a dedicated telephone
line.  We


 


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will be able to receive
e-mail messages with or without attachments and will provide firewall
protection


 


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[Exhibit 1-8:  Graphic Design]


 


screening of all incoming
e-mail messages and attachments based on a security profile that we will
establish.  Each PC will be equipped with
the latest Ant-Virus software and will be working off the network.  The staff will use G3 and G4 Protocol fax
machines for transmitting and receiving faxes.


 


Our Pooling
Administration staff will be available at the Pooling Administration site,
Monday through Friday, from 5:00 a.m. – 5:00 p.m. (Pacific Time),
excluding holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day,
Thanksgiving Day and Christmas Day.) This allows block applicants, block
holders, states and the commissions in all MSAs where pooling has been implemented
access to the PAs during “core business hours.” 
Our web, voice mail, e-mail and faxes will be operational 24 hours a
day. We will respond to general inquiries or questions outside the normal
business hours within one business day. 
We recognize that there may be after-hour emergencies and will provide a
pager number for our customers to contact us 24 hours a day to ensure high
levels of customer service and satisfaction. To ensure customers know of our
recognized holidays, they will be posted on our web site.


 


Sterling,
Virginia – Primary Data Facility


 


Our
state-of-the-art Sterling facility will house our System as well as our System
Development Team to ensure it contains up-to-date pooling information for all
stakeholders.


 


NeuStar is in the process
of opening a state-of-the-art Data Center in Sterling, Virginia, and will house
the primary National System, our National System Development Team and
Environment.  It will be a world-class
facility with a backup power generator, chillers, multiple power feeds, UPSs,
raised flooring, and controlled access via fingerprint recognition
systems.  This facility is scheduled to be ready in early-March, well in
advance of our planned deployment of the National System.  Detailed information about the facility
attributes is available in the table on page 40 of this section.


 


Chicago,
Illinois  – Backup Data Facility


 


Our
Chicago Data Center, a world-class facility with the same building and security
features as our Sterling site, will serve as our back-up National System.


 


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We will locate our
back-up National System at our Chicago, Illinois Data Center.   In
addition, our Director of Number Pooling Services is located in this
facility.  Because this facility is centrally located within the U.S., the
director’s travel expenses will be reduced when visiting the National Pooling
Administration Service Center in Concord or traveling to Washington, D.C. for
NANC Meetings and meetings with the FCC.


 


Virtual


 


By
providing virtual offices for our Pooling Implementation Managers, we can
reduce facility and travel expenses and turn these savings back to the
industry.


 


Finally, our Pooling
Implementation Managers will be located in virtual offices throughout the country. 
Pooling Implementation Managers have to travel extensively.  Having them
work in virtual office reduces our facilities expenses and travel costs. 
We, in turn, can pass these savings back to the Commission and SPs.


 


Data Center
Security Description


 


Building
Security


 


In
addition to providing physical security by protecting buildings with security
guards, closed circuit TV surveillance video cameras, and intrusion detection
systems, we vigilantly control physical access to our Data Center facilities.


 


Employees must present
badges to gain entrance, and must wear their badges at all times while in the
facility. Visitors must sign in to gain entrance. If the purpose of their visit
is found to be valid, they are issued a temporary badge; otherwise, they are
denied entrance. At all times while they are in the facility, visitors must
display their badges and be escorted by an employee. Sign-in books are
maintained for a period of one year.


 


Personnel
Security


 


On-site
security personnel are on duty 24 hours a day, 7 days a week to monitor the
images from closed-circuit television cameras placed strategically throughout
the Data Center facilities.


 


Security personnel are
stationed at each building-access point throughout normal working hours; at all
other times (6:30 p.m. to 6:30 a.m. and all day on weekends and major
holidays) individuals must


 


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use the proper key cards
with access code to enter to the buildings. Further, any room housing sensitive
data or equipment is equipped with a self-closing door that can be opened only
by individuals who activate a palm-print reader with access code. Senior
facility managers establish the rights of employees to access individual rooms,
and ensure that each reader is programmed to pass only those authorized
individuals. The palm readers compile and maintain a record of those
individuals who enter controlled rooms.


 


[* * *] [2
pages]


 


1.2 Pooling
Administration Interfaces


 


NeuStar
founded its business operations on principles of integrity and neutrality but
it is our collaboration with others that drives our success and
will ensure effective, results-oriented interfaces as the National PA.


 


As the Interim PA for 12
states, NeuStar has established interfaces vital to the success of pooling with
service providers (SPs), NANPA, NPAC, LERG-TRA, regulatory agencies, and the
media.


 


[Exhibit 1-9:  Graphic Design]


 


The cultivation and
maintenance of collaborative relationships with these parties is paramount to
the pooling process.  Failure to
communicate and work together can result in confusion and inefficiency
undermining the goals of pooling.  We
have extrapolated the experience and knowledge from our past pooling
involvement and applied it directly to the development of successful
operational interfaces with all participants. If selected, we will leverage
these interfaces to ensure continued effective interactions with all parties,
as shown in Exhibit 1-9.


 


With
Service Providers


 


NeuStar understands that
the PA must engage with SPs on many levels and each interaction is critical to
successful pooling administration.  Good
communication with SPs is essential to ensure there is minimal disruption and
all processes flow smoothly.  Our daily
communication with SPs primarily involves the submittal of the Pooling
Administration forms, certification requirements, and the provision of
informational correspondence regarding meeting announcements, system outages,
and Part 3 confirmations.   Our
practice has been to interact with the SPs through our web-enabled


 


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system, by fax, and
e-mail.  We will continue to use these
vehicles for communication as well as EFT. 
We will ensure a high level of system security by requiring SPs to use a
password to obtain confidential information. 
As the PA, we will interact with SPs in a neutral, even-handed manner
and continue to apply the insight we gain from them into our current processes.


 


With the
NANPA


 


The interface between the
PA and NANPA is fundamental to effective pooling administration because NANPA
is responsible for assigning NXXs to replenish the pools, to provide pooling
participants with an LRN, and to accommodate customer requests for a full
NXX.  We will interact with NANPA via
e-mail to request NXXs, in the Part 4 reclamation process, and to receive
NRUF Forecasting and Utilization information. 
We will coordinate with them to resolve problems related to pooling as
well.  Although the NANPA is a division
of NeuStar, we recognize that keeping Pooling Administration and NANPA separate
is crucial to our neutrality.  We have
established processes over the past three years that maintain a clear, smooth,
professional interface between the two organizations, and we will retain these
processes as the National PA.  No other
vendor has had the interface experience with NANPA we have.


 


With the
NPAC


 


The interface between the PA
and NPAC is extremely important to the overall success of pooling.  Information is exchanged between the PA and
NPAC regarding block assignments, changes, and disconnections on a regular
basis.  The PA’s interaction with the
NPAC is also important for troubleshooting. 
For example, we have had to resolve issues regarding contaminated blocks
and routing:  a block that does not get
ported will not get routed correctly and telephone calls will not
complete.  By working with the NPAC as
the Interim PA, we have developed policies to ensure NXXs are opened for
porting on the block donation date to address problems we had encountered.  When an NXX is not opened in the NPAC, a
block cannot be ported from one SP to another. We have made it a practice to
verify that the NXX is opened at the block donation date to ensure there is no
delay.  This step has saved time and
reduced frustration for SPs. On a monthly basis, we verify that our personal contact
information with NPAC is current and discuss any suggested process
improvements.  The established interface
between the PA and NPAC will continue to be e-mail.  This


 


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has been a successful means
of communicating with them about pooling trials for the past three years, and
as the National PA we will continue to use this proven method.


 


With the
LERG-TRA


 


Coordination between the
PA and the LERG-TRA is important to ensure block assignment and retention
information is populated in a timely manner so SPs can pull it and update their
databases.  The PA is responsible for
updating the BCD/BCR screen when blocks are assigned, changed, or disconnected.
In addition, the PA will need to continue working with TRA as required to
implement process improvements and to test and ensure the validity of pooling
data in the LERG and resolve issues relating to it.  For the Interim Pooling trial we have used
dial-up and e-mail interfaces to communicate with TRA, and have maintained
secure ID cards to access the LERG through CRT. 
As the National PA we plan to use the same interfaces.  During our tenure as Interim PA, we have
established a good working relationship with TRA and have been invited by them
to attend the Common Interest Group on Rating and Routing (CIGRR) meetings to
represent pooling as it relates to RDBS. 
As the National PA we expect this positive relationship to continue to
develop.


 


With
Regulatory Agencies


 


Our Pooling
Administration group has unparalleled regulatory background and understands the
importance of effective communication with regulatory agencies. The PA needs to
coordinate with regulatory agencies on specific state requirements, media
communications, pooling implementation meetings, changes to guidelines,
clarification of orders, testimony, and other pooling matters falling within
the scope and requirements of the FCC contract. Regulatory agencies need to
obtain aggregated data, non-aggregated data, and various reports relative to
the pooling and reclamation processes from the PA as well. We may communicate with
regulatory groups daily or less often depending on the issue we need to
resolve.  For example, issues related to
First Implementation meetings may require daily discussion until they are
resolved while implementation of the new reclamation process requires monthly
contact.  We communicate with regulatory
agencies through the web, e-mail, telephone, facsimile, U. S. mail, and in
person, and will continue to do so as the National PA. As the Interim PA, we
have worked closely with several state commissions and have established
positive working relationships and proven interactions with them.  We will be working


 


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with the FCC and, at
times, with the NANC, on a regular basis for changes to guidelines and
policies.


 


With the
Media


 


The media plays an
important role in making the public aware of telephone number issues at both
state and national levels. Telephone numbers are important to the general
public, and people need to understand why their telephone number will change or
they will be required to dial 10 digits for local calls. Therefore, it is
essential that we convey positive, accurate, precise, and timely information
about these matters each time we open another NPA to pooling. Our interface
with the media and general public will consist of the Web, e-mail, and
facsimile. We will have a designated page on our pooling web site
containing press releases and other media matters, and we have dedicated
personnel assigned to liaise with the FCC and the media regarding press
releases and other public matters. We understand the need for the FCC to review
and approve press releases before they are broadcast.


 


As the Interim PA, we have made every effort to
develop productive, positive working relationships with all parties associated
with pooling to ensure the process functions efficiently.  We have applied the insight and understanding
we have accumulated from our colleagues into our interfaces and current
processes.  We will continue to maintain
and cultivate these interfaces through regular correspondence, attendance at
meetings, and reporting both formally and informally. We offer well considered,
proven interfaces in our bid for National PA. 
Our experience in this regard is unparalleled in the industry.


 


1.3                               Subcontractors


 


Because NeuStar already
possesses the skills, staff, and attributes to successfully perform Pooling
Administration as demonstrated by our current Pooling Administration experience,
we do not plan to use subcontractors for this contract. However, in the future
if it becomes necessary to use a subcontractor, we will comply with Section 2.4.2
of the Thousands Block Pooling Technical requirements, including the provision
to supply information to the FCC within 30 calendar days of hiring the
subcontractor.


 


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HIGHLIGHTS


 


To ensure overall program
success, NeuStar will:


 


•                                          Apply our proven Program Management methodology to ensure implementation
is on-time, on-budget, and well-communicated to the the Commission


 


•                                          Fully dedicate and strategically migrate our experienced State Team to
ensure cost and schedule efficiencies without sacrificing quality


 


•                                          Mandate quality assurance methods and reporting procedures in all functional
areas to ensure the highest level of performance is achieved throughout the
project lifecycle


 


•                                          Maintain strong, open lines of communication with the Commission and
the telecommunications industry to facilitate overall management of the Pooling
project


 


2.0                               TECHNICAL
APPROACH


 


NeuStar
will deploy a strong, well-experienced, collaborative organization to service
the Commission and the telecommunications industry ensuring the success of the
National Pooling Administration Operation and System.


 


NeuStar will use a
proven, structured approach to implement the National Pooling System and
Service.  The Preliminary High-Level
Project Plan is included in Section 2.2 provides an overview of this
approach by describing the major activities required to ensure that all
requirements and objectives, as envisioned by the RFP and the Commission, are
met—on time and accurately.  Moreover,
the Project Plan includes high-level task descriptions that provide brief
descriptions for the major project responsibilities.


 


To ensure maximum
coordination and project performance, NeuStar will provide further documentation
beyond the Contract Data Requirements Lists (CDRLs) and encourages the
Commission participation in the review and approval of the activities described
in the Project Plan.  These activities
address the key components of the RFP: System Development, Testing and User
Acceptance, Implementation Rollout (both Operation and System), Quality Assurance,
Migration of the current State pooling activities to the National System,
neutrality, data security and adherence to the privacy requirements, and our
required staffing matrix.  All these components
are necessary to build a strong partnership between NeuStar, the Commission,
and the telecommunications industry.


 


The following describes
NeuStar’s Program Management (NPM) organization, outlining objectives and
responsibilities that will ensure the successful implementation of the National
Pooling Administration Services project.  
Also discussed are our proven program management techniques and our
dedication to the quality assurance methods needed to ensure the highest level
of performance.


 


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2.1                               Program Management Methodology


 


NeuStar’s
program management methodology thoroughly addresses the critical components of
the project’s implementation ensuring a strong foundation for the successful
provisioning of ongoing services.


 


The need for strong
program management is paramount to this project’s success.  A vendor with strong, comprehensive pooling
(systems and operational) experience, combined with in-depth knowledge of the
telecommunications industry, is essential. 
NeuStar’s National Pooling Team possesses a thorough understanding of
the project’s requirements as well as the underlying issues that drive them,
resulting in innovative, success-oriented solutions. As a neutral third party
serving as the NANPA and the NPAC for the past three years, NeuStar has
developed and implemented full service solutions for the telecommunications
industry that have grown with the demand for additional support and services.


 


Project
Plan/Work Breakdown Structure


 


We will maintain a
detailed Project Plan to track all tasks fundamental to the successful
implementation of the National System. 
Key tasks will be included in the Project Plan to reflect milestones and
deliverables.  Within nine (9) days
after Contract Award/Notice to Proceed, the NeuStar National Pooling Management
team will deliver an updated project plan to the Commission.


 


Staffing


 


The National Pooling
management team will ensure that our experienced, motivated team and
knowledgeable staff are available for successful implementation.


 


Monitoring
and Control


 


Our project monitoring
and control processes will be established to ensure high performance standards
are met at both participant and project levels and to rapidly identify and
address any issues or concerns.  Through
strong schedule performance monitoring and control, unnecessary schedule slippage and
cost will be mitigated.


 


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Risk
Management


 


NeuStar’s approach to
risk management is disciplined, consistent, and iterative.  We anticipate and identify potential risks
and take preventative action (eliminating or mitigating the risk) to ensure
there is no significant project impact. 
Our risk management includes risk identification, risk quantification,
and risk mitigation.


 


Risk
Identification—In preparing this proposal, NeuStar has
already identified system and operation development risks that could potentially
affect the project schedule.  Throughout
the project lifecycle, we will continue to evaluate the project dependencies
and issues to identify potential risks. 
Once risks are identified, we will quantify them to develop a
comprehensive risk mitigation strategy.


 


Risk
Quantification—Once we have identified a risk, we will
evaluate the risk and possible risk interactions to assess the range of
possible project outcomes.  As part of
the risk management process, we will quickly quantify the risk to determine its
severity and evaluate its potential impact to the project schedule.   Once the potential risk is quantified, a
risk mitigation strategy will be developed to ensure the project remains on
schedule.


 


Risk
Mitigation—Over the course of the project, we will develop
and document contingency plans and alternative strategies to address potential
problems should they arise.  We will
track all risk management activities using a Risk Management Report.  This report will list each risk and contain a
mitigation plan with a person responsible to take actions as needed to avoid
the potential risk.  The report will be
issued as risks become apparent.


 


Dependencies


 


The success of the
National Pooling project will be dependent on controlling the variables throughout
the lifecycle of the project, beginning with contract award and continuing
through the rollout activities. Our Program Management team will monitor these
variables, report the issues, and develop plans and workarounds to overcome
them.


 


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Quality
Assurance


 


Quality management is key
to the successful deployment of the National Pooling and involves quality
planning and quality assurance.  Each
component is critical to meeting the expectations of NeuStar, the Commission,
and the telecommunications industry.  The
evaluation of overall project performance on a regular basis provides
confidence that the project satisfies relevant quality standards.  NeuStar’s quality management will address
both the management of the project and final product.


 


In conclusion, it is
NeuStar’s philosophy that we will be partners in the deployment of this
service.  Failure is not an option—not
for the Commission and not for NeuStar. 
Through strong program management, results-oriented dedication,
professionalism, and respect, we will forge a strong relationship to ensure the
highest level of performance is achieved and guarantee the success of our
mission.


 


2.2                               Overall Project Plan


 


NeuStar’s
project plan explicitly addresses critical tasks to ensure successful
provisioning of the National Pooling System and Operation implementation.


 


The Preliminary
High-Level Project Plan (“Project Plan”) shown in Exhibit 2-1 outlines all
phases and associated tasks required to successfully implement the National
Pooling Operation and System.   The
following information outlines this process.


 


2.2.1                     Pooling Administration System Development, Deployment, and Acceptance
Phase (CLIN 0001)


 


NeuStar’s software
methodology includes disciplines on our system development cycle, allowing us
to successfully deliver a National Pooling Administration System (National
System) nine months from award.  The
following subsections provide overview descriptions for the major software development
responsibilities/tasks required to meet the Commission objectives.


 


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NeuStar’s Preliminary Project Plan


 


	
  ID

  	
   

  	
  Task Name

  	
   

  	
  Duration

  	
   

  	
  Start

  	
   

  	
  Finish

  	
   

  	
  Predecessors

  	
   

  	
  Jan 28, ‘01

  1/28

  	
   

  
	
  0

  	
   

  	
  Pooling Administration Services RFP

  	
   

  	
  1313 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
  (6)

  	
   

  	
   

  
	
  1

  	
   

  	
  Contract Award

  	
   

  	
  0 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 2/1/01

  	
   

  	
   

  	
   

  	
  (4)

  	
   2/1

  	
   

  
	
  2

  	
   

  	
  Pooling Administration System
  Development, Deployment and Acceptance Phase [CLIN0001]

  	
   

  	
  271 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Fri 2/1/02

  	
   

  	
   

  	
   

  	
  (5)

  	
   

  	
   

  
	
  3

  	
   

  	
  Pooling Administration System

  	
   

  	
  199 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 10/25/01

  	
   

  	
   

  	
   

  	
  (5)

  	
   

  	
   

  
	
  4

  	
   

  	
  Refine and Finalize the Nat’l PA
  System Project Development Plan (Internal Deliverance)

  	
   

  	
  5 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Wed 2/7/01

  	
   

  	
  1

  	
   

  	
  (5)

  	
   

  	
   

  
	
  5

  	
   

  	
  Revise Internal Plan and Schedule (CLIN
  0001AAA)

  	
   

  	
  5 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Wed 2/7/01

  	
   

  	
  1

  	
   

  	
  (1)

  	
   

  	
   

  
	
  6

  	
   

  	
  Final Internal Plan and Schedule Completed
  (CLIN 0001AAB)

  	
   

  	
  0 days

  	
   

  	
  Wed 2/7/01

  	
   

  	
  Wed 2/7/01

  	
   

  	
  5

  	
   

  	
   

  	
   

  	
   

  
	
  7

  	
   

  	
  System Functional Requirements
  [CLIN 0001AB]

  	
   

  	
  10 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Wed 2/14/01

  	
   

  	
   

  	
   

  	
  (5)

  	
   

  	
   

  
	
  8

  	
   

  	
  Requirements Finalization [CLIN 0001ABA]

  	
   

  	
  5 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Wed 2/7/01

  	
   

  	
   

  	
   

  	
  (1)

  	
   

  	
   

  
	
  9

  	
   

  	
  Final Document Review [CLIN 0001ABB]

  	
   

  	
  1 day?

  	
   

  	
  Thu 2/8/01

  	
   

  	
  Thu 2/8/01

  	
   

  	
  8

  	
   

  	
   

  	
   

  	
   

  
	
  10

  	
   

  	
  Final Document Edits [CLIN 0001ABC]

  	
   

  	
  4 days?

  	
   

  	
  Fri 2/9/01

  	
   

  	
  Wed 2/14/01

  	
   

  	
  9

  	
   

  	
   

  	
   

  	
   

  
	
  11

  	
   

  	
  Final System Functional Requirements Document
  Completed (Sign-off) (Internal Deliverable)

  	
   

  	
  0 days

  	
   

  	
  Wed 2/14/01

  	
   

  	
  Wed 2/14/01

  	
   

  	
  10

  	
   

  	
   

  	
   

  	
   

  
	
  12

  	
   

  	
  System Design [CLIN 0001AC]

  	
   

  	
  30 days?

  	
   

  	
  Thu 2/15/01

  	
   

  	
  Tue 3/27/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  13

  	
   

  	
  High-Level Design Meeting [CLIN 0001ACA]

  	
   

  	
  6 days?

  	
   

  	
  Thu 2/15/01

  	
   

  	
  Thu 2/22/01

  	
   

  	
  11

  	
   

  	
   

  	
   

  	
   

  
	
  14

  	
   

  	
  Final Document Review [CLIN 0001ACB]

  	
   

  	
  1 day?

  	
   

  	
  Fri 2/23/01

  	
   

  	
  Fri 2/23/01

  	
   

  	
  13

  	
   

  	
   

  	
   

  	
   

  
	
  15

  	
   

  	
  Final Document Edits [CLIN 0001ACC]

  	
   

  	
  3 days?

  	
   

  	
  Mon 2/26/01

  	
   

  	
  Wed 2/28/01

  	
   

  	
  14

  	
   

  	
   

  	
   

  	
   

  
	
  16

  	
   

  	
  Final High-Level Design Document Completed
  (Sign-off) (CDRL) [CLIN 0001ACD]

  	
   

  	
  0 days

  	
   

  	
  Wed 2/28/01

  	
   

  	
  Wed 2/28/01

  	
   

  	
  15

  	
   

  	
   

  	
   

  	
   

  
	
  17

  	
   

  	
  Detail Design [CLIN 0001ACE]

  	
   

  	
  20 days?

  	
   

  	
  Thu 3/1/01

  	
   

  	
  Tue 3/27/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  18

  	
   

  	
  Detail Design Meeting CLIN 0001ACE]

  	
   

  	
  8 days?

  	
   

  	
  Thu 3/1/01

  	
   

  	
  Fri 3/9/01

  	
   

  	
  16

  	
   

  	
   

  	
   

  	
   

  
	
  19

  	
   

  	
  Detail Design Document - 1st Draft Review [CLIN
  0001ACF]

  	
   

  	
  1 day?

  	
   

  	
  Mon 3/12/01

  	
   

  	
  Mon 3/12/01

  	
   

  	
  18

  	
   

  	
   

  	
   

  	
   

  
	
  20

  	
   

  	
  Detail Design Document - 1st Draft Edits [CLIN
  0001ACG]

  	
   

  	
  6 days?

  	
   

  	
  Tue 3/13/01

  	
   

  	
  Mon 3/19/01

  	
   

  	
  19

  	
   

  	
   

  	
   

  	
   

  
	
  21

  	
   

  	
  Detail Design Document - 2nd Draft Review [CLIN
  0001ACH]

  	
   

  	
  1 day?

  	
   

  	
  Tue 3/20/01

  	
   

  	
  Tue 3/20/01

  	
   

  	
  20

  	
   

  	
   

  	
   

  	
   

  
	
  22

  	
   

  	
  Detail Design Document - 2nd Draft Edits [CLIN
  0001ACI]

  	
   

  	
  4 days?

  	
   

  	
  Wed 3/21/01

  	
   

  	
  Mon 3/26/01

  	
   

  	
  21

  	
   

  	
   

  	
   

  	
   

  
	
  23

  	
   

  	
  Final Detail Design Document Completed (Sign-off)
  (Internal Deliverable) [CLIN
                 ]

  	
   

  	
  0 days

  	
   

  	
  Te 3/27/01

  	
   

  	
  Tue 3/27/01

  	
   

  	
  22

  	
   

  	
   

  	
   

  	
   

  
	
  24

  	
   

  	
  System Development [CLIN 0001AD]

  	
   

  	
  80 days?

  	
   

  	
  Wed 3/28/01

  	
   

  	
  Tue 7/10/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  25

  	
   

  	
  Coding [CLIN 0001ADA]

  	
   

  	
  56 days?

  	
   

  	
  Wed 3/28/01

  	
   

  	
  Thu 6/7/01

  	
   

  	
  23

  	
   

  	
   

  	
   

  	
   

  
	
  26

  	
   

  	
  Develop National PA System

  	
   

  	
  56 days?

  	
   

  	
  Wed 3/28/01

  	
   

  	
  Thu 6/7/01

  	
   

  	
  23

  	
   

  	
   

  	
   

  	
   

  
	
  27

  	
   

  	
  Develop State PA System to National PA System
  Migration Scripts

  	
   

  	
  4 days?

  	
   

  	
  Thu 4/12/01

  	
   

  	
  Tue 4/17/01

  	
   

  	
  48

  	
   

  	
   

  	
   

  	
   

  
	
  28

  	
   

  	
  Unit Code Testing [CLIN 0001ADB]

  	
   

  	
  24 days?

  	
   

  	
  Fri 6/8/01

  	
   

  	
  Tue 7/10/01

  	
   

  	
  27, 26

  	
   

  	
   

  	
   

  	
   

  
	
  29

  	
   

  	
  System/Integration Testing [CLIN
  0001AE]

  	
   

  	
  30 days?

  	
   

  	
  Wed 7/11/01

  	
   

  	
  Mon 8/20/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  30

  	
   

  	
  Individual Functional Testing [CLIN 0001AEA]

  	
   

  	
  26 days?

  	
   

  	
  Wed 7/11/01

  	
   

  	
  Tue 8/14/01

  	
   

  	
  27

  	
   

  	
   

  	
   

  	
   

  
	
  31

  	
   

  	
  Regression Testing [CLIN 0001AEB]

  	
   

  	
  26 days?

  	
   

  	
  Wed 7/11/01

  	
   

  	
  Tue 8/14/01

  	
   

  	
  30SS

  	
   

  	
   

  	
   

  	
   

  
	
  32

  	
   

  	
  Performance Testing [CLIN 0001AEC]

  	
   

  	
  26 days?

  	
   

  	
  Wed 7/11/01

  	
   

  	
  Tue 8/14/01

  	
   

  	
  30SS

  	
   

  	
   

  	
   

  	
   

  



 










NeuStar Confidential


(1)                                  Task


(2)                                  Split


(3)                                  Progress


(4)                                  Milestone


(5)                                  Summary


(6)                                  Project
Summary


(7)                                  External
Tasks


(8)                                  External
Milestone


(9)                                  Deadline


 


58










 


Exhibit 2-1: NeuStar’s comprehensive preliminary project plan
identifies the region tasks necessary for program success.


 













 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


NeuStar’s Preliminary Project Plan


 


	
  ID

  	
   

  	
  Task Name

  	
   

  	
  Duration

  	
   

  	
  Start

  	
   

  	
  Finish

  	
   

  	
  Predecessors

  	
   

  	
  Jan 28, ‘01

  1/28

  	
   

  
	
  33

  	
   

  	
  Data Migration Testing [CLIN
  0001AED]

  	
   

  	
  4 days?

  	
   

  	
  Wed 8/15/01

  	
   

  	
  Mon 8/20/01

  	
   

  	
  30

  	
   

  	
   

  	
   

  	
   

  
	
  34

  	
   

  	
  Test Sate PA System to National PA System Migration
  Scripts

  	
   

  	
  4 days?

  	
   

  	
  Wed 8/15/01

  	
   

  	
  Mon 8/20/01

  	
   

  	
  27

  	
   

  	
   

  	
   

  	
   

  
	
  35

  	
   

  	
  Load Balancing Testing [CLIN 0001AEE]

  	
   

  	
  26 days?

  	
   

  	
  Wed 7/11/01

  	
   

  	
  Tue 8/14/01

  	
   

  	
  30SS

  	
   

  	
   

  	
   

  	
   

  
	
  36

  	
   

  	
  Functional Requirements Testing [CLIN 0001AEF]

  	
   

  	
  26 days?

  	
   

  	
  Wed 7/11/01

  	
   

  	
  Tue 8/14/01

  	
   

  	
  30SS

  	
   

  	
   

  	
   

  	
   

  
	
  37

  	
   

  	
  Fall-Over Testing [CLIN 0001AEG]

  	
   

  	
  26 days?

  	
   

  	
  Wed 7/11/01

  	
   

  	
  Tue 8/14/01

  	
   

  	
  30SS

  	
   

  	
   

  	
   

  	
   

  
	
  38

  	
   

  	
  System Acceptance (UAT) [CLIN
  0001AF]

  	
   

  	
  52 days?

  	
   

  	
  Wed 8/15/01

  	
   

  	
  Thu 10/25/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  39

  	
   

  	
  Functional Testing (CLIN 0001AFA)

  	
   

  	
  25 days?

  	
   

  	
  Wed 8/15/01

  	
   

  	
  Tue 9/18/01

  	
   

  	
  37

  	
   

  	
   

  	
   

  	
   

  
	
  40

  	
   

  	
  Performance Testing (CLIN 0001AFB)

  	
   

  	
  25 days?

  	
   

  	
  Wed 8/15/01

  	
   

  	
  Tue 9/18/01

  	
   

  	
  39SS

  	
   

  	
   

  	
   

  	
   

  
	
  41

  	
   

  	
  Prepare System Acceptance Test Results

  	
   

  	
  6 days

  	
   

  	
  Wed 9/19/01

  	
   

  	
  Wed 9/26/01

  	
   

  	
  40

  	
   

  	
   

  	
   

  	
   

  
	
  42

  	
   

  	
  Submit System Acceptance Test Results to FCC for
  Approval

  	
   

  	
  0 days

  	
   

  	
  Wed 9/26/01

  	
   

  	
  Wed 9/26/01

  	
   

  	
  41

  	
   

  	
   

  	
   

  	
   

  
	
  43

  	
   

  	
  FCC Reviews System Acceptance Test Results

  	
   

  	
  20 days

  	
   

  	
  Thu 9/27/01

  	
   

  	
  Wed 10/24/01

  	
   

  	
  42

  	
   

  	
   

  	
   

  	
   

  
	
  44

  	
   

  	
  FCC Approves National PA System

  	
   

  	
  1 day?

  	
   

  	
  Thu 10/25/01

  	
   

  	
  Thu 10/25/01

  	
   

  	
  43

  	
   

  	
   

  	
   

  	
   

  
	
  45

  	
   

  	
  PA Service Implementation [CLIN
  0001AG]

  	
   

  	
  210 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 11/8/01

  	
   

  	
   

  	
   

  	
  (5)

  	
   

  	
   

  
	
  46

  	
   

  	
  Internal Project Planning
  (Non-CDRL) [CLIN 0001AGA]

  	
   

  	
  19 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Tue 2/27/01

  	
   

  	
   

  	
   

  	
  (5)

  	
   

  	
   

  
	
  47

  	
   

  	
  Finalize Project Plan

  	
   

  	
  9 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Tue 2/13/01

  	
   

  	
  1

  	
   

  	
  (1)

  	
   

  	
   

  
	
  48

  	
   

  	
  Develop State PA System to National PA System
  Migration Plan

  	
   

  	
  3 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Mon 2/5/01

  	
   

  	
  1

  	
   

  	
  (1)

  	
   

  	
   

  
	
  49

  	
   

  	
  Finalize Staffing Plan

  	
   

  	
  5 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Wed 2/7/01

  	
   

  	
  1

  	
   

  	
  (1)

  	
   

  	
   

  
	
  50

  	
   

  	
  Finalize Facility Plan

  	
   

  	
  9 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Tue 2/13/01

  	
   

  	
  1

  	
   

  	
  (1)

  	
   

  	
   

  
	
  51

  	
   

  	
  Finalize Equipment Plan

  	
   

  	
  9 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Tue 2/13/01

  	
   

  	
  1

  	
   

  	
  (1)

  	
   

  	
   

  
	
  52

  	
   

  	
  Finalize change Management Plan

  	
   

  	
  11 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 2/15/01

  	
   

  	
  1

  	
   

  	
  (1)

  	
   

  	
   

  
	
  53

  	
   

  	
  Finalize Communications Plan

  	
   

  	
  9 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Tue 2/13/01

  	
   

  	
  1

  	
   

  	
  (1)

  	
   

  	
   

  
	
  54

  	
   

  	
  Finalize Training Plan

  	
   

  	
  3 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Mon 2/5/01

  	
   

  	
  1

  	
   

  	
  (1)

  	
   

  	
   

  
	
  55

  	
   

  	
  Finalize Methods and Procedures

  	
   

  	
  12 days?

  	
   

  	
  Mon 2/12/01

  	
   

  	
  Tue 2/27/01

  	
   

  	
  1

  	
   

  	
   

  	
   

  	
   

  
	
  56

  	
   

  	
  Finalize Performance Metrics

  	
   

  	
  12 days?

  	
   

  	
  Mon 2/12/01

  	
   

  	
  Tue 2/27/01

  	
   

  	
  1

  	
   

  	
   

  	
   

  	
   

  
	
  57

  	
   

  	
  Equipment and Material Acquisition
  [CLIN 0001AGB]

  	
   

  	
  151 days?

  	
   

  	
  Wed 2/14/01

  	
   

  	
  Fri 8/31/01

  	
   

  	
  51,
  53

  	
   

  	
   

  	
   

  	
   

  
	
  58

  	
   

  	
  Purchase PA System Development & Customer
  Off-the-shelf Software (COTS)

  	
   

  	
  49 days?

  	
   

  	
  Wed 2/14/01

  	
   

  	
  Tue 4/17/01

  	
   

  	
  51, 53

  	
   

  	
   

  	
   

  	
   

  
	
  59

  	
   

  	
  Help Desk Software

  	
   

  	
  78 days?

  	
   

  	
  Mon 5/21/01

  	
   

  	
  Fri 8/31/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  60

  	
   

  	
  Purchase Software

  	
   

  	
  42 days?

  	
   

  	
  Mon 5/21/01

  	
   

  	
  Fri 7/13/01

  	
   

  	
  51, 53

  	
   

  	
   

  	
   

  	
   

  
	
  61

  	
   

  	
  Install/Test Help Desk Software

  	
   

  	
  36 days?

  	
   

  	
  Sat 7/14/01

  	
   

  	
  Fri 8/31/01

  	
   

  	
  60, 74, 75

  	
   

  	
   

  	
   

  	
   

  
	
  62

  	
   

  	
  Purchase and Install PA System
  Production Environment

  	
   

  	
  46 days?

  	
   

  	
  Fri 2/16/01

  	
   

  	
  Mon 4/16/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  63

  	
   

  	
  Primary Environment

  	
   

  	
  46 days?

  	
   

  	
  Fri 2/16/01

  	
   

  	
  Mon 4/16/01

  	
   

  	
  51

  	
   

  	
   

  	
   

  	
   

  
	
  64

  	
   

  	
  Back-up/Testing Environment

  	
   

  	
  46 days?

  	
   

  	
  Fri 2/16/01

  	
   

  	
  Mon 4/16/01

  	
   

  	
  51

  	
   

  	
   

  	
   

  	
   

  
	
  65

  	
   

  	
  Purchase Personal Computers and Peripherals

  	
   

  	
  25 days?

  	
   

  	
  Wed 3/14/01

  	
   

  	
  Thu 4/12/01

  	
   

  	
  51

  	
   

  	
   

  	
   

  	
   

  



 










(1)                                  Task


(2)                                  Split


(3)                                  Progress


(4)                                  Milestone


(5)                                  Summary


(6)                                  Project
Summary


(7)                                  External
Tasks


(8)                                  External
Milestone


(9)                                  Deadline


 


59





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


NeuStar’s Preliminary Project Plan


 


	
  ID

  	
   

  	
  Task Name

  	
   

  	
  Duration

  	
   

  	
  Start

  	
   

  	
  Finish

  	
   

  	
  Predecessors

  	
   

  	
  Jan 28, ‘01

  1/28

  	
   

  
	
  66

  	
   

  	
  Facilities Preparation [CLIN
  0001AGC]

  	
   

  	
  115 days?

  	
   

  	
  Wed 2/14/01

  	
   

  	
  Fri 7/13/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  67

  	
   

  	
  Execute Concord lease

  	
   

  	
  35 days?

  	
   

  	
  Wed 2/14/01

  	
   

  	
  Fri 3/30/01

  	
   

  	
  50

  	
   

  	
   

  	
   

  	
   

  
	
  68

  	
   

  	
  Execute leasehold improvements - Sterling

  	
   

  	
  31 days?

  	
   

  	
  Wed 2/21/01

  	
   

  	
  Sun 4/1/01

  	
   

  	
  50

  	
   

  	
   

  	
   

  	
   

  
	
  69

  	
   

  	
  Execute leasehold improvements - Concord

  	
   

  	
  22 days?

  	
   

  	
  Sun 4/1/01

  	
   

  	
  Fri 4/27/01

  	
   

  	
  50

  	
   

  	
   

  	
   

  	
   

  
	
  70

  	
   

  	
  Execute leasehold improvements - Chicago

  	
   

  	
  31 days?

  	
   

  	
  Wed 2/21/01

  	
   

  	
  Sun 4/1/01

  	
   

  	
  50

  	
   

  	
   

  	
   

  	
   

  
	
  71

  	
   

  	
  Acquire furniture and other office infrastructure
  items

  	
   

  	
  53 days?

  	
   

  	
  Thu 3/15/01

  	
   

  	
  Tue 5/22/01

  	
   

  	
  51

  	
   

  	
   

  	
   

  	
   

  
	
  72

  	
   

  	
  Order and install WAN and Communications Equipment

  	
   

  	
  37 days?

  	
   

  	
  Fri 5/4/01

  	
   

  	
  Wed 6/20/01

  	
   

  	
  51

  	
   

  	
   

  	
   

  	
   

  
	
  73

  	
   

  	
  Order and install LAN and Communications Equipment

  	
   

  	
  14 days?

  	
   

  	
  Wed 5/2/01

  	
   

  	
  Sun 5/20/01

  	
   

  	
  51

  	
   

  	
   

  	
   

  	
   

  
	
  74

  	
   

  	
  Test Communications Infrastructure WAN

  	
   

  	
  17 days?

  	
   

  	
  Thu 6/21/01

  	
   

  	
  Fri 7/13/01

  	
   

  	
  72

  	
   

  	
   

  	
   

  	
   

  
	
  75

  	
   

  	
  Test Communications infrastructure LAN

  	
   

  	
  8 days?

  	
   

  	
  Tue 5/22/01

  	
   

  	
  Wed 5/30/01

  	
   

  	
  73

  	
   

  	
   

  	
   

  	
   

  
	
  76

  	
   

  	
  Test Physical Security

  	
   

  	
  3 days?

  	
   

  	
  Sun 6/10/01

  	
   

  	
  Tue 6/12/01

  	
   

  	
  68, 69, 70

  	
   

  	
   

  	
   

  	
   

  
	
  77

  	
   

  	
  Staffing [CLIN 0001AGD]

  	
   

  	
  193 days?

  	
   

  	
  Fri 2/9/01

  	
   

  	
  Thu 10/25/01

  	
   

  	
  49

  	
   

  	
   

  	
   

  	
   

  
	
  78

  	
   

  	
  Contact Recruiting Resources (As necessary)

  	
   

  	
  193 days?

  	
   

  	
  Fri 2/9/01

  	
   

  	
  Thu 10/25/01

  	
   

  	
  49

  	
   

  	
   

  	
   

  	
   

  
	
  79

  	
   

  	
  Place Employment Advertisement

  	
   

  	
  189 days?

  	
   

  	
  Thu 2/15/01

  	
   

  	
  Thu 10/25/01

  	
   

  	
  49

  	
   

  	
   

  	
   

  	
   

  
	
  80

  	
   

  	
  Interview Candidates

  	
   

  	
  183 days?

  	
   

  	
  Fri 2/23/01

  	
   

  	
  Thu 10/25/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  81

  	
   

  	
  Select Candidates

  	
   

  	
  179 days?

  	
   

  	
  Thu 3/1/01

  	
   

  	
  Thu 10/25/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  82

  	
   

  	
  Submit Background Check to FCC

  	
   

  	
  178 days?

  	
   

  	
  Fri 3/2/01

  	
   

  	
  Thu 10/25/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  83

  	
   

  	
  Hire Candidates

  	
   

  	
  172 days?

  	
   

  	
  Fri 3/9/01

  	
   

  	
  Thu 10/25/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  84

  	
   

  	
  Complete Confidentiality, Security, and Neutrality
  Forms

  	
   

  	
  172 days?

  	
   

  	
  Fri 3/9/01

  	
   

  	
  Thu 10/25/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  85

  	
   

  	
  Staff Orientation

  	
   

  	
  162 days?

  	
   

  	
  Thu 3/22/01

  	
   

  	
  Thu 10/25/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  86

  	
   

  	
  Training [CLIN 0001AGE]

  	
   

  	
  209 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 11/8/01

  	
   

  	
   

  	
   

  	
  (5)

  	
   

  	
   

  
	
  87

  	
   

  	
  Neutrality Training

  	
   

  	
  198 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 10/25/01

  	
   

  	
   

  	
   

  	
  (5)

  	
   

  	
   

  
	
  88

  	
   

  	
  Manual

  	
   

  	
  0 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 2/1/01

  	
   

  	
   

  	
   

  	
  (4)

  	
  2

  	
   

  
	
  89

  	
   

  	
  Training

  	
   

  	
  162 days?

  	
   

  	
  Thu 3/22/01

  	
   

  	
  Thu 10/25/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  90

  	
   

  	
  Position-specific training

  	
   

  	
  161 days

  	
   

  	
  Wed 3/21/01

  	
   

  	
  Tue 10/23/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  91

  	
   

  	
  Manual

  	
   

  	
  30 days

  	
   

  	
  Wed 3/21/01

  	
   

  	
  Fri 4/27/01

  	
   

  	
  54

  	
   

  	
   

  	
   

  	
   

  
	
  92

  	
   

  	
  Training

  	
   

  	
  130 days

  	
   

  	
  Tue 5/1/01

  	
   

  	
  Tue 10/23/01

  	
   

  	
  91

  	
   

  	
   

  	
   

  	
   

  
	
  93

  	
   

  	
  Help Desk Training

  	
   

  	
  39 days?

  	
   

  	
  Mon 9/3/01

  	
   

  	
  Thu 10/25/01

  	
   

  	
  59

  	
   

  	
   

  	
   

  	
   

  
	
  94

  	
   

  	
  Manual

  	
   

  	
  16 days?

  	
   

  	
  Mon 9/3/01

  	
   

  	
  Mon 9/24/01

  	
   

  	
  59, 54

  	
   

  	
   

  	
   

  	
   

  
	
  95

  	
   

  	
  Training

  	
   

  	
  23 days?

  	
   

  	
  Tue 9/25/01

  	
   

  	
  Thu 10/25/01

  	
   

  	
  94

  	
   

  	
   

  	
   

  	
   

  
	
  96

  	
   

  	
  National PA System Training

  	
   

  	
  82 days?

  	
   

  	
  Thu 7/19/01

  	
   

  	
  Thu 11/8/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  97

  	
   

  	
  Manual

  	
   

  	
  30 days

  	
   

  	
  Thu 7/19/01

  	
   

  	
  Wed 8/29/01

  	
   

  	
  54

  	
   

  	
   

  	
   

  	
   

  
	
  98

  	
   

  	
  Training

  	
   

  	
  38 days

  	
   

  	
  Wed 9/19/01

  	
   

  	
  Thu 11/8/01

  	
   

  	
  97, 39

  	
   

  	
   

  	
   

  	
   

  



 










(1)                                  Task


(2)                                  Split


(3)                                  Progress


(4)                                  Milestone


(5)                                  Summary


(6)                                  Project
Summary


(7)                                  External
Tasks


(8)                                  External
Milestone


(9)                                  Deadline


 


60





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


NeuStar’s Preliminary Project Plan


 


	
  ID

  	
   

  	
  Task Name

  	
   

  	
  Duration

  	
   

  	
  Start

  	
   

  	
  Finish

  	
   

  	
  Predecessors

  	
   

  	
  Jan 28, ‘01

  1/28

  	
   

  
	
  99

  	
   

  	
  Migrate State Pooling Trials [CLIN
  0001AGF]

  	
   

  	
  152 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Tue 8/21/01

  	
   

  	
   

  	
   

  	
  (5)

  	
   

  	
   

  
	
  100

  	
   

  	
  Migrate NeuStar-Administered State
  Pooling Trials

  	
   

  	
  1 day?

  	
   

  	
  Tue 8/21/01

  	
   

  	
  Tue 8/21/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  101

  	
   

  	
  Direct Migration of PA System Data to Accepted
  National PA System

  	
   

  	
  1 day?

  	
   

  	
  Tue 8/21/01

  	
   

  	
  Tue 8/21/01

  	
   

  	
  34

  	
   

  	
   

  	
   

  	
   

  
	
  102

  	
   

  	
  Migrate Non-NeuStar-Administered
  State Trials

  	
   

  	
  92 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 5/31/01

  	
   

  	
   

  	
   

  	
  (5)

  	
   

  	
   

  
	
  103

  	
   

  	
  Offer No-Cost Transition of Telecordia-Administered
  State PA Trials

  	
   

  	
  2 days?

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Fri 2/2/01

  	
   

  	
   

  	
   

  	
  (1)

  	
   

  	
   

  
	
  104

  	
   

  	
  State Issue Orders

  	
   

  	
  47 days?

  	
   

  	
  Mon 2/5/01

  	
   

  	
  Thu 4/5/01

  	
   

  	
  103

  	
   

  	
   

  	
   

  	
   

  
	
  105

  	
   

  	
  State/LLC Terminates Telecordia Contacts

  	
   

  	
  23 days?

  	
   

  	
  Fri 4/6/01

  	
   

  	
  Mon 5/7/01

  	
   

  	
  104

  	
   

  	
   

  	
   

  	
   

  
	
  106

  	
   

  	
  Provision NeuStar State PA System for
  Telecordia-Administered State PA Trials

  	
   

  	
  5 days?

  	
   

  	
  Tue 4/3/01

  	
   

  	
  Sat 4/7/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  107

  	
   

  	
  Execute Necessary Contracts

  	
   

  	
  4 days?

  	
   

  	
  Tue 5/8/01

  	
   

  	
  Fri 5/11/01

  	
   

  	
  105

  	
   

  	
   

  	
   

  	
   

  
	
  108

  	
   

  	
  SPs Sign Joinders

  	
   

  	
  10 days?

  	
   

  	
  Tue 5/8/01

  	
   

  	
  Sun 5/20/01

  	
   

  	
  105

  	
   

  	
   

  	
   

  	
   

  
	
  109

  	
   

  	
  Simple Transfer of Records

  	
   

  	
  5 days?

  	
   

  	
  Sun 5/20/01

  	
   

  	
  Thu 5/24/01

  	
   

  	
  105

  	
   

  	
   

  	
   

  	
   

  
	
  110

  	
   

  	
  Notify SPs of Transition Date

  	
   

  	
  1 day?

  	
   

  	
  Sun 5/20/01

  	
   

  	
  Sun 5/20/01

  	
   

  	
  105

  	
   

  	
   

  	
   

  	
   

  
	
  111

  	
   

  	
  Input Necessary Data

  	
   

  	
  6 days?

  	
   

  	
  Fri 5/25/01

  	
   

  	
  Thu 5/31/01

  	
   

  	
  109

  	
   

  	
   

  	
   

  	
   

  
	
  112

  	
   

  	
  Telecordia-Administered State PA Trials Migrated to
  NeuStar

  	
   

  	
  0 days

  	
   

  	
  Thu 5/31/01

  	
   

  	
  Thu 5/31/01

  	
   

  	
  111

  	
   

  	
   

  	
   

  	
   

  
	
  113

  	
   

  	
  Data Requirements (CDRL’s) [CLIN
  00001AH]

  	
   

  	
  271 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Fri 2/1/02

  	
   

  	
   

  	
   

  	
  (5)

  	
   

  	
   

  
	
  114

  	
   

  	
  Implementation Plan [CLIN 0001AHA]

  	
   

  	
  30 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Tue 3/13/01

  	
   

  	
   

  	
   

  	
  (5)

  	
   

  	
   

  
	
  115

  	
   

  	
  Development of Implementation Plan

  	
   

  	
  30 days

  	
   

  	
  Thu 3/13/01

  	
   

  	
  Tue 3/13/01

  	
   

  	
  1

  	
   

  	
  (1)

  	
   

  	
   

  
	
  116

  	
   

  	
  Submittal to FCC (Deliverable)

  	
   

  	
  0 days

  	
   

  	
  Tue 3/13/01

  	
   

  	
  Tue 3/13/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  117

  	
   

  	
  Security Plan [CLIN 0001AHB]

  	
   

  	
  44 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Fri 3/30/01

  	
   

  	
   

  	
   

  	
  (5)

  	
   

  	
   

  
	
  118

  	
   

  	
  Development of Security Plan

  	
   

  	
  44 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Fri 3/30/01

  	
   

  	
  1

  	
   

  	
  (1)

  	
   

  	
   

  
	
  119

  	
   

  	
  Submittal to FCC (Deliverable)

  	
   

  	
  0 days

  	
   

  	
  Fri 3/30/01

  	
   

  	
  Fri 3/30/01

  	
   

  	
  118

  	
   

  	
   

  	
   

  	
   

  
	
  120

  	
   

  	
  System Documentation Plan [CLIN
  0001AHC]

  	
   

  	
  60 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 4/19/01

  	
   

  	
   

  	
   

  	
  (5)

  	
   

  	
   

  
	
  121

  	
   

  	
  Development of System Documentation Plan

  	
   

  	
  60 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 4/19/01

  	
   

  	
   

  	
   

  	
  (1)

  	
   

  	
   

  
	
  122

  	
   

  	
  Submittal to FCC (Deliverable)

  	
   

  	
  0 days

  	
   

  	
  Thu 4/19/01

  	
   

  	
  Thu 4/19/01

  	
   

  	
  121

  	
   

  	
   

  	
   

  	
   

  
	
  123

  	
   

  	
  Disaster/Continuity Plans [CLIN
  0001AHD]

  	
   

  	
  60 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 4/19/01

  	
   

  	
   

  	
   

  	
  (5)

  	
   

  	
   

  
	
  124

  	
   

  	
  Development of Disaster/Continuity Plans

  	
   

  	
  60 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 4/19/01

  	
   

  	
  1

  	
   

  	
  (1)

  	
   

  	
   

  
	
  125

  	
   

  	
  Submittal to FCC (Deliverable)

  	
   

  	
  0 days

  	
   

  	
  Thu 4/19/01

  	
   

  	
  Thu 4/19/01

  	
   

  	
  124

  	
   

  	
   

  	
   

  	
   

  
	
  126

  	
   

  	
  Statistical Forecasting Plan [CLIN
  0001AHE]

  	
   

  	
  60 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 4/19/01

  	
   

  	
   

  	
   

  	
  (5)

  	
   

  	
   

  
	
  127

  	
   

  	
  Development of Statistical Forecasting

  	
   

  	
  60 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 4/119/01

  	
   

  	
  1

  	
   

  	
  (1)

  	
   

  	
   

  
	
  128

  	
   

  	
  Submittal to FCC (Deliverable)

  	
   

  	
  0 days

  	
   

  	
  Thu 4/19/01

  	
   

  	
  Thu 4/19/01

  	
   

  	
  127

  	
   

  	
   

  	
   

  	
   

  
	
  129

  	
   

  	
  Management Reporting Plan [CLIN
  0001AHF]

  	
   

  	
  60 days

  	
   

  	
  Thu 4/19/01

  	
   

  	
  Thu 4/19/01

  	
   

  	
   

  	
   

  	
  (5)

  	
   

  	
   

  
	
  120

  	
   

  	
  Development of Management Reporting

  	
   

  	
  60 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 4/19/01

  	
   

  	
  1

  	
   

  	
  (1)

  	
   

  	
   

  
	
  131

  	
   

  	
  Submittal to FCC (Deliverable)

  	
   

  	
  0 days

  	
   

  	
  Thu 4/19/01

  	
   

  	
  Thu 4/19/01

  	
   

  	
  130

  	
   

  	
   

  	
   

  	
   

  



 










(1)                                  Task


(2)                                  Split


(3)                                  Progress


(4)                                  Milestone


(5)                                  Summary


(6)                                  Project
Summary


(7)                                  External
Tasks


(8)                                  External
Milestone


(9)                                  Deadline


 


61





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


NeuStar’s Preliminary Project Plan


 


	
  ID

  	
   

  	
  Task Name

  	
   

  	
  Duration

  	
   

  	
  Start

  	
   

  	
  Finish

  	
   

  	
  Predecessors

  	
   

  	
  Jan 28, ‘01

  1/28

  	
   

  
	
  132

  	
   

  	
  System Acceptance Plan [CLIN
  0001AHG]

  	
   

  	
  75 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 5/10/01

  	
   

  	
   

  	
   

  	
  (5)

  	
   

  	
   

  
	
  133

  	
   

  	
  Development of the System Acceptance Plan

  	
   

  	
  75 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 5/10/01

  	
   

  	
  1

  	
   

  	
  (1)

  	
   

  	
   

  
	
  134

  	
   

  	
  Submittal to FCC (Deliverable)

  	
   

  	
  0 days

  	
   

  	
  Thu 5/10/01

  	
   

  	
  Thu 5/10/01

  	
   

  	
  133

  	
   

  	
   

  	
   

  	
   

  
	
  135

  	
   

  	
  Software QA Plan [CLIN 0001AHH]

  	
   

  	
  120 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Mon 7/9/01

  	
   

  	
   

  	
   

  	
  (5)

  	
   

  	
   

  
	
  136

  	
   

  	
  Development of Software QA Plan

  	
   

  	
  120 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Mon 7/9/01

  	
   

  	
  1

  	
   

  	
  (1)

  	
   

  	
   

  
	
  137

  	
   

  	
  Submittal to FCC (Deliverable)

  	
   

  	
  0 days

  	
   

  	
  Mon 7/9/01

  	
   

  	
  Mon 7/9/01

  	
   

  	
  136

  	
   

  	
   

  	
   

  	
   

  
	
  138

  	
   

  	
  Transition Plan [CLIN 0001AHI]

  	
   

  	
  180 days

  	
   

  	
  Thu 5/31/01

  	
   

  	
  Fri 2/1/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  139

  	
   

  	
  Development of the Transition Plan

  	
   

  	
  180 days

  	
   

  	
  Thu 5/31/01

  	
   

  	
  Fri 2/1/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  140

  	
   

  	
  Submittal to FCC (Deliverable)

  	
   

  	
  0 days

  	
   

  	
  Mon 7/30/01

  	
   

  	
  Mon 7/30/01

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  141

  	
   

  	
  Maintenance Plan [CLIN 0001AHJ]

  	
   

  	
  150 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Fri 8/17/01

  	
   

  	
   

  	
   

  	
  (5)

  	
   

  	
   

  
	
  142

  	
   

  	
  Development of Maintenance

  	
   

  	
  150 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Fri 8/17/01

  	
   

  	
  1

  	
   

  	
  (1)

  	
   

  	
   

  
	
  143

  	
   

  	
  Submittal to FCC (Deliverable)

  	
   

  	
  0 days

  	
   

  	
  Fri 8/17/01

  	
   

  	
  Fri 8/17/01

  	
   

  	
  142

  	
   

  	
   

  	
   

  	
   

  
	
  144

  	
   

  	
  Program Management and
  Administration [CLIN 0001AJ]

  	
   

  	
  199 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 10/25/01

  	
   

  	
   

  	
   

  	
  (5)

  	
   

  	
   

  
	
  145

  	
   

  	
  Quality Assurance

  	
   

  	
  199 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 10/25/01

  	
   

  	
   

  	
   

  	
  (1)

  	
   

  	
   

  
	
  146

  	
   

  	
  Neutrality

  	
   

  	
  199 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 10/25/01

  	
   

  	
   

  	
   

  	
  (1)

  	
   

  	
   

  
	
  147

  	
   

  	
  Data Security and Privacy Requirements

  	
   

  	
  199 days

  	
   

  	
  Thu 2/1/01

  	
   

  	
  Thu 10/25/01

  	
   

  	
   

  	
   

  	
  (1)

  	
   

  	
   

  
	
  148

  	
   

  	
  Ongoing Operation Phase [CLIN 0002]

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  149

  	
   

  	
  Pool Adminstration Management Fee
  [CLIN 0002AA]

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  150

  	
   

  	
  Management & Administration

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  151

  	
   

  	
  Quality Assurance

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  152

  	
   

  	
  Neutrality

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  153

  	
   

  	
  Data Security and Privacy Requirements

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  154

  	
   

  	
  Staffing

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  155

  	
   

  	
  Training

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  156

  	
   

  	
  Pool Implementation Meeting [CLIN 0002AB]

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  157

  	
   

  	
  Preparation and Notification of Implementation
  Meetings

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  158

  	
   

  	
  Conduct and Facilitate Implementation meetings

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  159

  	
   

  	
  Pool Establishment [CLIN 0002AC]

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  160

  	
   

  	
  Receive Service Forecast Reports

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
  158SS

  	
   

  	
   

  	
   

  	
   

  
	
  161

  	
   

  	
  Receive Service Providers Identification Donated
  Blocks

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
  160SS

  	
   

  	
   

  	
   

  	
   

  
	
  162

  	
   

  	
  Pooling Adminstrator Assesses Pool

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
  161SS

  	
   

  	
   

  	
   

  	
   

  
	
  163

  	
   

  	
  Pooling Administrator Recieves Actual Donated Blocks

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
  162SS

  	
   

  	
   

  	
   

  	
   

  
	
  164

  	
   

  	
  Pooling Begins

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
  163SS

  	
   

  	
   

  	
   

  	
   

  



 










(1)                                  Task


(2)                                  Split


(3)                                  Progress


(4)                                  Milestone


(5)                                  Summary


(6)                                  Project
Summary


(7)                                  External
Tasks


(8)                                  External
Milestone


(9)                                  Deadline


 


62





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


NeuStar’s Preliminary Project Plan


 


	
  ID

  	
   

  	
  Task Name

  	
   

  	
  Duration

  	
   

  	
  Start

  	
   

  	
  Finish

  	
   

  	
  Predecessors

  	
   

  	
  Jan 28, ‘01

  1/28

  	
   

  
	
  165

  	
   

  	
  Block Application Processing [CLIN
  0002AD]

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  166

  	
   

  	
  Verification of Form Completeness

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
  164SS

  	
   

  	
   

  	
   

  	
   

  
	
  167

  	
   

  	
  Verification of Certification and Proof of Readiness

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
  166SS

  	
   

  	
   

  	
   

  	
   

  
	
  168

  	
   

  	
  Verification of MTE

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
  167SS

  	
   

  	
   

  	
   

  	
   

  
	
  169

  	
   

  	
  Part 3 Response/Verification

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
  168SS

  	
   

  	
   

  	
   

  	
   

  
	
  170

  	
   

  	
  Part 4 Reclamation

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
  169SS

  	
   

  	
   

  	
   

  	
   

  
	
  171

  	
   

  	
  LERG Input

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
  170SS

  	
   

  	
   

  	
   

  	
   

  
	
  172

  	
   

  	
  NPAC Notification

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
  171SS

  	
   

  	
   

  	
   

  	
   

  
	
  173

  	
   

  	
  Pool Forecasting [CLIN 0002AE]

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  174

  	
   

  	
  Analysis, Forecast, Donations and Demand

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
  172SS

  	
   

  	
   

  	
   

  	
   

  
	
  175

  	
   

  	
  Opening of CO Codes

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
  174SS

  	
   

  	
   

  	
   

  	
   

  
	
  176

  	
   

  	
  System Maintenance [CLIN 0002AF]

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
  141

  	
   

  	
   

  	
   

  	
   

  
	
  177

  	
   

  	
  Upgrade Software per Maintenance Plan

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  178

  	
   

  	
  Daily Back-ups per Maintenance Plan

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  179

  	
   

  	
  Network Monitoring

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  180

  	
   

  	
  System Monitoring

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  181

  	
   

  	
  Data Requirements [CLIN 0002AG]

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  182

  	
   

  	
  Quarterly

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  183

  	
   

  	
  Monthly

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  184

  	
   

  	
  Semi-Annual

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  185

  	
   

  	
  Annual

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  186

  	
   

  	
  Help Desk [CLIN 0002AH]

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  187

  	
   

  	
  Industry Meetings [CLIN 0002AI]

  	
   

  	
  71 days?

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  188

  	
   

  	
  CLIN 0003 Optional Pool Reporting

  	
   

  	
  71 days

  	
   

  	
  Fri 10/26/01

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  189

  	
   

  	
  FCC Grants FY 02 Option

  	
   

  	
  1 day?

  	
   

  	
  Thu 1/31/02

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  190

  	
   

  	
  Ongoing Operation Phase – FY 02
  Option [CLIN 0101]

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
  189

  	
   

  	
   

  	
   

  	
   

  
	
  191

  	
   

  	
  Pool Administration Management Fee
  [CLIN 0101AA]

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  192

  	
   

  	
  Management & Administration

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  193

  	
   

  	
  Quality Assurance

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  194

  	
   

  	
  Neutrality

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  195

  	
   

  	
  Data Security and Privacy Requirements

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  196

  	
   

  	
  Staffing

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  197

  	
   

  	
  Training

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  



 










(1)                                  Task


(2)                                  Split


(3)                                  Progress


(4)                                  Milestone


(5)                                  Summary


(6)                                  Project
Summary


(7)                                  External
Tasks


(8)                                  External
Milestone


(9)                                  Deadline


 


63





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


NeuStar’s Preliminary Project Plan


 


	
  ID

  	
   

  	
  Task Name

  	
   

  	
  Duration

  	
   

  	
  Start

  	
   

  	
  Finish

  	
   

  	
  Predecessors

  	
   

  	
  Jan 28, ‘01

  1/28

  	
   

  
	
  198

  	
   

  	
  Pool Implementation Meeting [CIN
  0101AB]

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  199

  	
   

  	
  Preparation and Notification of Implementation
  Meetings

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  200

  	
   

  	
  Conduct and Facilitate Implementation meetings

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  201

  	
   

  	
  Pool Establishment [CIN 0101AC]

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  202

  	
   

  	
  Receive Service Forecast Reports

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
  200SS

  	
   

  	
   

  	
   

  	
   

  
	
  203

  	
   

  	
  Receive Service Providers Identification Donated
  Blocks

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
  202SS

  	
   

  	
   

  	
   

  	
   

  
	
  204

  	
   

  	
  Pooling Adminstrator Assesses Pool

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
  203SS

  	
   

  	
   

  	
   

  	
   

  
	
  205

  	
   

  	
  Pooling Administrator Recieves Actual Donated Blocks

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
  204SS

  	
   

  	
   

  	
   

  	
   

  
	
  206

  	
   

  	
  Pooling Begins

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
  205SS

  	
   

  	
   

  	
   

  	
   

  
	
  207

  	
   

  	
  Block Application Processing [CIN
  0101AD]

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  208

  	
   

  	
  Verification of Form Completeness

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
  206SS

  	
   

  	
   

  	
   

  	
   

  
	
  209

  	
   

  	
  Verification of Certification and Proof of Readiness

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
  208SS

  	
   

  	
   

  	
   

  	
   

  
	
  210

  	
   

  	
  Verification of MTE

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
  209SS

  	
   

  	
   

  	
   

  	
   

  
	
  211

  	
   

  	
  Part 3 Response/Verification

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
  210SS

  	
   

  	
   

  	
   

  	
   

  
	
  212

  	
   

  	
  Part 4 Reclamation

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
  211SS

  	
   

  	
   

  	
   

  	
   

  
	
  213

  	
   

  	
  LERG Input

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
  212SS

  	
   

  	
   

  	
   

  	
   

  
	
  214

  	
   

  	
  NPAC Notification

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
  214SS

  	
   

  	
   

  	
   

  	
   

  
	
  215

  	
   

  	
  Pool Forecasting [CLIN 0101AE]

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  216

  	
   

  	
  Analysis, Forecast, Donations and Demand

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
  214SS

  	
   

  	
   

  	
   

  	
   

  
	
  217

  	
   

  	
  Opening of CO Codes

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
  216SS

  	
   

  	
   

  	
   

  	
   

  
	
  218

  	
   

  	
  System Maintenance [CLIN 0101AF]

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  219

  	
   

  	
  Upgrade Software per Maintenance Plan

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  220

  	
   

  	
  Daily Back-ups per Maintenance Plan

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  221

  	
   

  	
  Network Monitoring

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  222

  	
   

  	
  System Monitoring

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  223

  	
   

  	
  Data Requirements [CLIN 0101AG]

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  224

  	
   

  	
  Quarterly

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  225

  	
   

  	
  Monthly

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  226

  	
   

  	
  Semi-Annual

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  227

  	
   

  	
  Annual

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  228

  	
   

  	
  Help Desk [CLIN 0101AH]

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  229

  	
   

  	
  Industry Meetings [CLIN 0101AI]

  	
   

  	
  261 days?

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  230

  	
   

  	
  CLIN 0102 Optional Pool Reporting

  	
   

  	
  261 days

  	
   

  	
  Fri 2/1/02

  	
   

  	
  Fri 3/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  



 










(1)                                  Task


(2)                                  Split


(3)                                  Progress


(4)                                  Milestone


(5)                                  Summary


(6)                                  Project
Summary


(7)                                  External
Tasks


(8)                                  External
Milestone


(9)                                  Deadline


 


64





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


NeuStar’s Preliminary Project Plan


 


	
  ID

  	
   

  	
  Task Name

  	
   

  	
  Duration

  	
   

  	
  Start

  	
   

  	
  Finish

  	
   

  	
  Predecessors

  	
   

  	
  Jan 28, ‘01

  1/28

  	
   

  
	
  231

  	
   

  	
  FCC Grants FY 03 Option

  	
   

  	
  1 day?

  	
   

  	
  Fri 1/31/03

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  232

  	
   

  	
  Ongoing Operation Phase – FY 03
  Option [CLIN 0201]

  	
   

  	
  260 days?

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
  231

  	
   

  	
   

  	
   

  	
   

  
	
  233

  	
   

  	
  Pool Administration Management Fee
  [CLIN 0201AA]

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  234

  	
   

  	
  Management & Administration

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  235

  	
   

  	
  Quality Assurance

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  236

  	
   

  	
  Neutrality

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  237

  	
   

  	
  Data Security and Privacy Requirements

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  238

  	
   

  	
  Staffing

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  239

  	
   

  	
  Training

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  240

  	
   

  	
  Pool Implementation Meeting [CLIN
  0201AB]

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  241

  	
   

  	
  Preparation and Notification of Implementation
  Meetings

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  242

  	
   

  	
  Conduct and Facilitate Implementation meetings

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  243

  	
   

  	
  Pool Establishment [CLIN 0201AC]

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  244

  	
   

  	
  Receive Service Forecast Reports

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
  242

  	
   

  	
   

  	
   

  	
   

  
	
  245

  	
   

  	
  Receive Service Providers Identification Donated
  Blocks

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
  244

  	
   

  	
   

  	
   

  	
   

  
	
  246

  	
   

  	
  Pooling Adminstrator Assesses Pool

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
  245

  	
   

  	
   

  	
   

  	
   

  
	
  247

  	
   

  	
  Pooling Administrator Recieves Actual Donated Blocks

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
  246

  	
   

  	
   

  	
   

  	
   

  
	
  248

  	
   

  	
  Pooling Begins

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
  247

  	
   

  	
   

  	
   

  	
   

  
	
  249

  	
   

  	
  Block Application Processing [CLIN
  0201AD]

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  250

  	
   

  	
  Verification of Form Completeness

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
  248

  	
   

  	
   

  	
   

  	
   

  
	
  251

  	
   

  	
  Verification of Certification and Proof of Readiness

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
  250

  	
   

  	
   

  	
   

  	
   

  
	
  252

  	
   

  	
  Verification of MTE

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
  251

  	
   

  	
   

  	
   

  	
   

  
	
  253

  	
   

  	
  Part 3 Response/Verification

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
  252

  	
   

  	
   

  	
   

  	
   

  
	
  254

  	
   

  	
  Part 4 Reclamation

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
  253

  	
   

  	
   

  	
   

  	
   

  
	
  255

  	
   

  	
  LERG Input

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
  254

  	
   

  	
   

  	
   

  	
   

  
	
  256

  	
   

  	
  NPAC Notification

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
  255

  	
   

  	
   

  	
   

  	
   

  
	
  257

  	
   

  	
  Pool Forecasting [CLIN 0201AE]

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  258

  	
   

  	
  Analysis, Forecast, Donations and Demand

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
  256

  	
   

  	
   

  	
   

  	
   

  
	
  259

  	
   

  	
  Opening of CO Codes

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
  258

  	
   

  	
   

  	
   

  	
   

  
	
  260

  	
   

  	
  System Maintenance [CLIN 0201AF]

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  261

  	
   

  	
  Upgrade Software per Maintenance Plan

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  262

  	
   

  	
  Daily Back-ups per Maintenance Plan

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  263

  	
   

  	
  Network Monitoring

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  



 










(1)                                  Task


(2)                                  Split


(3)                                  Progress


(4)                                  Milestone


(5)                                  Summary


(6)                                  Project
Summary


(7)                                  External
Tasks


(8)                                  External
Milestone


(9)                                  Deadline


 


65





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


NeuStar’s Preliminary Project Plan


 


	
  ID

  	
   

  	
  Task Name

  	
   

  	
  Duration

  	
   

  	
  Start

  	
   

  	
  Finish

  	
   

  	
  Predecessors

  	
   

  	
  Jan 28, ‘01

  1/28

  	
   

  
	
  264

  	
   

  	
  System Monitoring

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  265

  	
   

  	
  Data Requirements [CLIN 0201AG]

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  266

  	
   

  	
  Quarterly

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  267

  	
   

  	
  Monthly

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  268

  	
   

  	
  Semi-Annual

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  269

  	
   

  	
  Annual

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  270

  	
   

  	
  Help Desk [CLIN0201AH]

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  271

  	
   

  	
  Industry Meetings [CLIN 0201AH]

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  272

  	
   

  	
  CLIN 0202 Optional Pool Reporting

  	
   

  	
  260 days

  	
   

  	
  Mon 2/3/03

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  273

  	
   

  	
  FCC Grants FY 04 Option

  	
   

  	
  1 day?

  	
   

  	
  Fri 1/30/04

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  274

  	
   

  	
  Ongoing Operation Phase – FY 04
  Option [CLIN 0301]

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
  273

  	
   

  	
   

  	
   

  	
   

  
	
  275

  	
   

  	
  Pool Administration Management Fee
  [CLIN 0301AA]

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  276

  	
   

  	
  Management & Administration

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  277

  	
   

  	
  Quality Assurance

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  278

  	
   

  	
  Neutrality

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  279

  	
   

  	
  Data Security and Privacy Requirements

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  280

  	
   

  	
  Staffing

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  281

  	
   

  	
  Training

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  282

  	
   

  	
  Pool Implementation Meeting [CLIN
  0301AB]

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  283

  	
   

  	
  Preparation and Notification of Implementation
  Meetings

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  284

  	
   

  	
  Conduct and Facilitate Implementation meetings

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  285

  	
   

  	
  Pool Establishment [CLIN 0301AC]

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  286

  	
   

  	
  Receive Service Forecast Reports

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
  284SS

  	
   

  	
   

  	
   

  	
   

  
	
  287

  	
   

  	
  Receive Service Providers Identification Donated
  Blocks

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
  286SS

  	
   

  	
   

  	
   

  	
   

  
	
  288

  	
   

  	
  Pooling Adminstrator Assesses Pool

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
  287SS

  	
   

  	
   

  	
   

  	
   

  
	
  289

  	
   

  	
  Pooling Administrator Recieves Actual Donated Blocks

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
  288SS

  	
   

  	
   

  	
   

  	
   

  
	
  290

  	
   

  	
  Pooling Begins

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
  289SS

  	
   

  	
   

  	
   

  	
   

  
	
  291

  	
   

  	
  Block Application Processing [CLIN
  0301AD]

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  292

  	
   

  	
  Verification of Form Completeness

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
  290SS

  	
   

  	
   

  	
   

  	
   

  
	
  293

  	
   

  	
  Verification of Certification and Proof of Readiness

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
  292SS

  	
   

  	
   

  	
   

  	
   

  
	
  294

  	
   

  	
  Verification of MTE

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
  293SS

  	
   

  	
   

  	
   

  	
   

  
	
  295

  	
   

  	
  Part 3 Response/Verification

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
  294SS

  	
   

  	
   

  	
   

  	
   

  
	
  296

  	
   

  	
  Part 4 Reclamation

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
  295SS

  	
   

  	
   

  	
   

  	
   

  



 










(1)                                  Task


(2)                                  Split


(3)                                  Progress


(4)                                  Milestone


(5)                                  Summary


(6)                                  Project
Summary


(7)                                  External
Tasks


(8)                                  External
Milestone


(9)                                  Deadline


 


66


















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


NeuStar’s Preliminary Project Plan


 


	
  ID

  	
   

  	
  Task Name

  	
   

  	
  Duration

  	
   

  	
  Start

  	
   

  	
  Finish

  	
   

  	
  Predecessors

  	
   

  	
  Jan 28, ‘01

  1/28

  	
   

  
	
  297

  	
   

  	
  LERG Input

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
  296SS

  	
   

  	
   

  	
   

  	
   

  
	
  298

  	
   

  	
  NPAC Notification

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
  297SS

  	
   

  	
   

  	
   

  	
   

  
	
  299

  	
   

  	
  Pool Forecasting [CLIN 0301AE]

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  300

  	
   

  	
  Analysis, Forecast, Donations and Demand

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
  298SS

  	
   

  	
   

  	
   

  	
   

  
	
  301

  	
   

  	
  Opening of CO Codes

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
  300SS

  	
   

  	
   

  	
   

  	
   

  
	
  302

  	
   

  	
  System Maintenance [CLIN 0301AF]

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  303

  	
   

  	
  Upgrade Software per Maintenance Plan

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  304

  	
   

  	
  Daily Back-ups per Maintenance Plan

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  305

  	
   

  	
  Network Monitoring

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  306

  	
   

  	
  System Monitoring

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  307

  	
   

  	
  Data Requirements [CLIN 0301AG]

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  308

  	
   

  	
  Quarterly

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  390

  	
   

  	
  Monthly

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  310

  	
   

  	
  Semi-Annual

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  311

  	
   

  	
  Annual

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  312

  	
   

  	
  Help Desk [CLIN 0301AH]

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  313

  	
   

  	
  Industry Meetings [CLIN 0301AH]

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  314

  	
   

  	
  CLIN 0302 Optional Pool Reporting

  	
   

  	
  261 days?

  	
   

  	
  Mon 2/2/04

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  315

  	
   

  	
  FCC Grants FY 05 Option

  	
   

  	
  1 day?

  	
   

  	
  Mon 1/31/05

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  316

  	
   

  	
  Ongoing Operation Phase – FY 05
  Option [CLIN 0401]

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
  315

  	
   

  	
   

  	
   

  	
   

  
	
  317

  	
   

  	
  Pool Administration Management Fee
  [CLIN 0401AA]

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  318

  	
   

  	
  Management & Administration

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  319

  	
   

  	
  Quality Assurance

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  320

  	
   

  	
  Neutrality

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  321

  	
   

  	
  Data Security and Privacy Requirements

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  322

  	
   

  	
  Staffing

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  323

  	
   

  	
  Training

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  324

  	
   

  	
  Pool Implementation Meeting [CLIN
  0401AB]

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  325

  	
   

  	
  Preparation and Notification of Implementation
  Meetings

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  326

  	
   

  	
  Conduct and Facilitate Implementation meetings

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  327

  	
   

  	
  Pool Establishment [CLIN 0401AC]

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  328

  	
   

  	
  Receive Service Forecast Reports

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
  326SS

  	
   

  	
   

  	
   

  	
   

  
	
  329

  	
   

  	
  Receive Service Providers Identification Donated
  Blocks

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
  328SS

  	
   

  	
   

  	
   

  	
   

  



 










(1)                                  Task


(2)                                  Split


(3)                                  Progress


(4)                                  Milestone


(5)                                  Summary


(6)                                  Project
Summary


(7)                                  External
Tasks


(8)                                  External
Milestone


(9)                                  Deadline


 


67





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


NeuStar’s Preliminary Project Plan


 


	
  ID

  	
   

  	
  Task Name

  	
   

  	
  Duration

  	
   

  	
  Start

  	
   

  	
  Finish

  	
   

  	
  Predecessors

  	
   

  	
  Jan 28, ‘01

  1/28

  	
   

  
	
  330

  	
   

  	
  Pooling Adminstrator Assesses Pool

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
  329SS

  	
   

  	
   

  	
   

  	
   

  
	
  331

  	
   

  	
  Pooling Administrator Recieves Actual Donated Blocks

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
  330SS

  	
   

  	
   

  	
   

  	
   

  
	
  332

  	
   

  	
  Pooling Begins

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
  331SS

  	
   

  	
   

  	
   

  	
   

  
	
  333

  	
   

  	
  Block Application Processing [CLIN
  0401AD]

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  334

  	
   

  	
  Verification of Form Completeness

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
  332SS

  	
   

  	
   

  	
   

  	
   

  
	
  335

  	
   

  	
  Verification of Certification and Proof of Readiness

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
  334SS

  	
   

  	
   

  	
   

  	
   

  
	
  336

  	
   

  	
  Verification of MTE

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
  335SS

  	
   

  	
   

  	
   

  	
   

  
	
  337

  	
   

  	
  Part 3 Response/Verification

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
  336SS

  	
   

  	
   

  	
   

  	
   

  
	
  338

  	
   

  	
  Part 4 Reclamation

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
  337SS

  	
   

  	
   

  	
   

  	
   

  
	
  339

  	
   

  	
  LERG Input

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
  338SS

  	
   

  	
   

  	
   

  	
   

  
	
  340

  	
   

  	
  NPAC Notification

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
  339SS

  	
   

  	
   

  	
   

  	
   

  
	
  341

  	
   

  	
  Pool Forecasting [CLIN 0401AE]

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  342

  	
   

  	
  Analysis, Forecast, Donations and Demand

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
  340SS

  	
   

  	
   

  	
   

  	
   

  
	
  343

  	
   

  	
  Opening of CO Codes

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
  342SS

  	
   

  	
   

  	
   

  	
   

  
	
  344

  	
   

  	
  System Maintenance [CLIN 0401AF]

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  345

  	
   

  	
  Upgrade Software per Maintenance Plan

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  346

  	
   

  	
  Daily Back-ups per Maintenance Plan

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  347

  	
   

  	
  Network Monitoring

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  348

  	
   

  	
  System Monitoring

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  349

  	
   

  	
  Data Requirements [CLIN 0401AG]

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  350

  	
   

  	
  Quarterly

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  351

  	
   

  	
  Monthly

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  352

  	
   

  	
  Semi-Annual

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  353

  	
   

  	
  Annual

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  354

  	
   

  	
  Help Desk [CLIN 0401AH]

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  355

  	
   

  	
  Industry Meetings [CLIN 0401AI]

  	
   

  	
  261 days?

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  356

  	
   

  	
  CLIN 0402 Optional Pool Reporting

  	
   

  	
  261 days

  	
   

  	
  Tue 2/1/05

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  357

  	
   

  	
  Project Close-out (Transition to
  Successor)

  	
   

  	
  1044 days?

  	
   

  	
  Thu 1/31/02

  	
   

  	
  Tue 1/31/06

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  358

  	
   

  	
  Transition to Successor if Option Year 1 Not Granted

  	
   

  	
  1 day?

  	
   

  	
  Thu 1/31/02

  	
   

  	
  Thu 1/31/02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  359

  	
   

  	
  Transition to Successor if Option Year 2 Not Granted

  	
   

  	
  1 day?

  	
   

  	
  Fri 1/31/03

  	
   

  	
  Fri 1/31/03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  360

  	
   

  	
  Transition to Successor if Option Year 3 Not Granted

  	
   

  	
  1 day?

  	
   

  	
  Fri 1/30/04

  	
   

  	
  Fri 1/30/04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  361

  	
   

  	
  Transition to Successor if Option Year 4 Not Granted

  	
   

  	
  1 day?

  	
   

  	
  Mon 1/31/05

  	
   

  	
  Mon 1/31/05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  



 


68





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


NeuStar’s Preliminary Project Plan


 


	
  362

  	
   

  	
  Transition to Successor if all Option Years Granted

  	
   

  	
  1 day?

  	
   

  	
  Tue 1/31/06

  	
   

  	
  Tue 1/31/06

  	
   

  	
  189,231,273,315

  	
   

  	
   

  	
   

  



 










(1)                                  Task


(2)                                  Split


(3)                                  Progress


(4)                                  Milestone


(5)                                  Summary


(6)                                  Project
Summary


(7)                                  External
Tasks


(8)                                  External
Milestone


(9)                                  Deadline


 


69





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


Refine
and Finalize the National System Project Development Plan (CLIN 0001AA-0001AAB)


 


During this brief phase,
the National Pooling Technical Team will revise the internal development
project plan and schedule based on the actual award date.  In addition, all tasks and dependencies will
be verified for compliance with the date change.  The final internal plan and schedule will
then be completed and delivered.


 


System
Functional Requirements (CLIN 0001AB-0001ABD)


 


During the Functional
Requirements Document phase, we will finalize the specifications for a complete
requirements document that identifies the features necessary for the National
System.  This will provide a blueprint
for the development team who will logically group functions within the system.  All requirements mentioned in this document
will be capable of being tested, modified, and traced.  Furthermore, each requirement will clearly
define the business logic, be detailed to the configuration item level, and be
defined in a set of system/segment design documents.


 


Our ability to deliver a
fully migrated National Pooling application efficiently and on time is significantly
enhanced because of our knowledge of the State Pooling System (State System)
requirements. Our development team will be able to swiftly begin finalizing the
high-level design.  We anticipate that
this phase of the project will take three (3) weeks to complete.


 


System
Design (CLIN 0001AC-0001ACJ)


 


During the design phase,
our experienced Senior Systems Architect will compare our current State System
to the National System, identify differences, and prioritize them.  This will create the baseline for our Detail
Design Document and fulfill the CDRL-CLIN0001AHC requirement.  During this phase, we will also revise
external design screens, reformat reports, and convert tasks we are currently
performing manually to a mechanized software process.  


 


70





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


System
Development (CLIN 0001AD-0001ADB)


 


Using the software from
our State System as a base, we will develop the National System.  Using existing software modules reduces the
effort to develop the National System greatly, and we have passed the savings
in development costs back to the Commission. 
The National System application software will be coded, debugged,
documented, and tested (Unit Code test). 
Databases and files will be initialized. 
The National System will be fully developed along with migrations
scripts for full integration between NeuStar’s current, functional State System
and the National System.


 


System/Integration
Testing (CLIN 0001AE-0001AEG)


 


Once the National System
is fully developed, it will be ready for testing.  Test plans executed during this phase will be
derived from criteria found in the Functional Requirements and
Detail Design documentation.  All
required production scenarios and alternatives will be executed during system/integration
testing.   NeuStar will be testing
against historical data provisioned by the current State Pooling System.   Integration testing will be comprised of all
files, databases, system software, and other required links.  Our highly skilled Quality Assurance
Engineers will conduct the following tests during this phase: Individual
Functional Testing, Regression Testing, Performance Testing, Data Migration
Testing, Load-Balancing Testing, and Functional Requirements Testing.


 


System
Acceptance (UAT)-(CLIN 0001AF-0001AFB)


 


This phase complies with
the System Acceptance Plan (CDRL), which will be delivered on the 75th calendar
day from award.  Functional and
Performance testing with selected participants will be completed and results
from the testing will be forwarded to the Commission. Upon approval by the
Commission, the National System will be accepted and CLIN 0001 will be
satisfied.  After system acceptance, we
will proceed with deployment based on the rollout schedule.


 


71





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


Pooling
Administration Service Implementation (CLIN 0001AG)


 


Immediately upon contract award, we will begin
building our National Pooling Administration operations support and
facilities.   Based on our extensive
experience initiating and supporting new business, we will mandate the
following internal deliverables (non-CDRLs) to facilitate and manage this
operation build-out.


 


Internal
Project Planning (Non-CDRL) (CLIN 0001AGA)


 


It has been our experience that internal project
planning documentation during a new business implementation lifecycle will
provide concise direction and define how key tasks will be managed to completion.   NeuStar’s Program Management will meet and
finalize the following required internal project plan deliverables:


 


Finalize Project Plan – The
NeuStar National PA Management team will finalize the internal Project Plan
assuring critical path tasks are managed appropriately during this build-out
phase.  They will ensure the plan reflects
any date changes, provides scope for all phases of the plan and associated
activities, and all tasks are appropriately measured.


 


Develop State PA System to National PA System
Migration Plan – The National PA System Migration Plan is a
unique document associated with this lifecycle and will detail an extensive
deployment plan for migrating our current State System to the National System.


 


Finalize
Staffing Plan – NeuStar’s Program Management team will
finalize the National Pooling Administration team’s Staffing Plan.  The output from this process provides the
resource requirements from the work breakdown structure including a description
of the types and the quantities needed for each element.  It will outline the policies and procedures
for hiring new employees to ensure that all the Commission and internal
requirements are met including obtaining the necessary background checks
required by the Commission.  In it, we
will affirm the physical resources and quantities required to perform and
support the National Pooling Administration activities. We have included a
staffing matrix, which reflects the support level for the activities associated
with the National System. (Refer to Staffing Matrix at the end of this Section 2.2)


 


72





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


Finalize Facility Plan – The
Facility Plan will include a blueprint for NeuStar’s National Pooling Administration
system and operational facilities in Concord, California; Sterling, Virginia;
and Chicago, Illinois.  Key stakeholders
and their responsibilities will be affirmed to ensure we meet our facility
requirements on schedule.


 


Finalize Equipment Plan – The
Equipment Plan will address the purchasing, installation, testing, and approval
process for all equipment purchased to support the operational and system
requirements of the National Pooling Administration team.  We will provide source and support documents
for the products we obtain as well.  Key
stakeholders and their responsibilities will be delineated.


 


Finalize Change Management Plan –
In NeuStar’s Program Management experience, the deployment of a new business
venture requires a Change Management Plan. 
Our Change Management Plan will identify all key stakeholders to ensure
the project lifecycle is not negatively impacted, describe the influencing
factors that determine a change has transpired, and manage the actual changes
as they occur.


 


Finalize Communications Plan –
The Communications Plan will provide an overview of how the National Pooling
Administration team will effectively communicate throughout the entire
organization.   It will identify the key
personnel who will impact communications between the Commission and the industry,
and outline the process required to ensure timely and appropriate generation,
collection, dissemination, storage, and ultimate disposition of project
information to them.


 


Finalize Training Plan –NeuStar’s
National Pooling Administration team recognizes that enhancements to operations
and systems requires both internal and external training, and our Training Plan
will outline how this training will be conducted.  It will also describe what will be provided
during the training timeline.


 


Finalize Methods and Procedures – We
will finalize and document all Methods and Procedures so employees can continue
to conduct business effectively in the event of employee departures and/or Disaster
Recovery.  This document will be
beneficial to all new National Pooling Administration employees as a training
tool, too.


 


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Finalize Performance Metrics – Our
final Performance Metrics, which are based on our current performance metrics used
by us as the Interim PA for twelve states, will serve as a monitoring tool to determine
how effectively NeuStar’s Pooling Administration team performs.  These metrics, which involve collecting and
disseminating performance data so stakeholders know how resources are being
used to achieve project objectives, will be provided to the Commission as
required.  This process will include:
Status Reporting – describing where the project now stands; and Progress
Reporting – describing what the project team has accomplished.


 


Equipment
and Material Acquisition (CLIN 0001AGB)


 


Every task required for providing necessary equipment
and materials to effectively support the National Pooling Administration System
and Operations environment will be included and outlined in this phase of our
Project Plan. We will execute the tasks required for configuring the National
Pooling administration environments in Sterling, Virginia, Chicago Illinois,
and Concord, Calif.  The tasks that will
be completed in this phase include installing/implementing the network,
configuring hardware, establishing vendor lists and contacts, designing
furniture layout, and ordering office equipment and supplies.  For further information, please see the Bill
of Materials in the Cost Volume.


 


PA System Development and COTS –This
task covers the activities to purchase the development environment and COTS
used for development that will reside on System Engineering personal computers
and on the National PA Back-up/Testing/Development System.


 


Help Desk Software – This task
covers activities (i.e., purchase/install, etc.) related to implementing our
knowledge-based Help Desk software: “HelpDesk Expert.” After installation, we
will rigorously test the software to confirm its ability to support the
client.   “Help-Desk Expert” is 100%
web-based and extremely user-friendly so there will be no time-consuming and/or
expensive training required for customers and the Help Desk staff.


 


Purchase and Install National System Production
Environment – During this phase, NeuStar’s highly skilled
National Pooling Administration technical operations will configure and test
the system’s primary environment to ensure its integrity.  Our Operations team in Concord will purchase,
install, and test the staff’s personal computers and peripherals (i.e.,
diskettes, prior to production).  Other
required application-support products will be purchased at this time.


 


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Facilities
Preparation (CLIN 0001AGC)


 


The following tasks and subtasks will be required to
prepare NeuStar sites for the National System and Operations as defined in
NeuStar’s Program Management’s Facility Plan:


 


•                  Execute Concord leasehold
improvements—secure our operations facility; acquire furniture and other office
infrastructure items; finalize floor plan design requirements; map positions to
work stations; obtain permits; order telecommunications links; set up on-site
transition office; order and install both WAN and LAN communications equipment;
test the required physical security; order and install telecommunications
equipment; order 800 service/business lines; establish the customer service
policy statements;  determine type of
headsets required for Help Desk; construction of PBX installation; and
establish records for security, cleaning, vending; obtain Certificate of
Occupancy


 


•                  Execute Sterling and Chicago
leasehold improvements – order and install both WAN and LAN communications
equipment needed for this contract; test both WAN and LAN communications
infrastructure; test the required physical security; install and integrate the
National System’s hardware and software, equipment, and conduct tests to prime
Testing and Production environments; and build-out secure National System.


 


Staffing
(CLIN 0001AGD)


 


NeuStar will ensure excellent service and support to
the telecommunications industry by providing high quality, reliable, and
responsive staff in a cost-effective manner.  
Our Staffing Implementation Plan calls for a phased transition of all
our existing staff from our state pooling trials to the National PA.


 


Training
(CLIN 0001AGE)


 


NeuStar provides training to its employees to ensure
their skills are current so they can continue to provide optimal customer
service, and we consider an effective Training Plan to be an essential
component of our implementation and staffing plans. We have devised an internal
one that incorporates four key training areas: neutrality, position-specific,
help-desk, and National System operations. 
During this phase, our experienced Pooling Team will establish training
material requirements, develop any necessary training manuals, and create a schedule so
they can train our staff as they migrate to the National System.


 


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Migrate
State Pooling Trials (CLIN 0001AGF)


 


Upon award, NeuStar will migrate existing
non-NeuStar-administered state pooling trials to our existing state
platform.  This simple step provides
consistency between all state trials for SPs who operate in multiple states in
addition to minimizing future database inconsistencies.


 


NeuStar will contact states, the NAPM LLC and other
state trial vendor(s), to negotiate an orderly transition.  NeuStar will then contact existing trial
participants to notify them of the details and date of the transition.  Depending on state orders (if required),
completion will be within 60 days of award.


 


After the National System passes System Acceptance,
data from the existing NeuStar database will be loaded on day 271.  The data will be verified, and the system
will be live for all previous state trial participants on the same day,
providing a seamless immediate transition for previous state pooling participants.


 


Unlike other vendors, NeuStar
has the majority of state trial data existing in our database today and can
easily incorporate the additional state trials. 
NeuStar is the only vendor that can facilitate a short, seamless
transition from existing state trials to our proposed National System.


 


Data
Requirements (CDRLs – CLIN 0001AH)


 


NeuStar’s Program Management will develop and submit
all CDRLs required during this phase.  We
will define the scope, perform research analysis, and compile and write the
systems and operations elements for the data requirements listed below:


 


Implementation
Plan (CLIN 0001AHA)


 


This document will provide the Commission with a
rollout schedule for NeuStar’s National systems and operations.  Due to our unmatched pooling administration
experience and our innovative Pooling Assessment ToolSM, and as a
demonstration of this experience, NeuStar has already developed an initial
Preliminary Implementation Plan.  This
plan is located in Section 2.5 of this Technical and Management
Proposal.  We will refine our Preliminary
Implementation Plan and deliver this refined plan on the 30th
calendar day after contract award.


 


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Security
Plan (CLIN 0001AHB)


 


Our Security Plan will outline all required security
measures for protecting the data stored by the National System and will be
submitted to the Commission on the 45th calendar day after contract
award.   The plan will describe in detail
the measures implemented to secure each service provider’s confidential and
proprietary information, prevent unauthorized access to our system and sites,
and ensure the security of the National Pooling Administration Operation.  


 


System
Documentation Plan (CLIN 0001AHC)


 


This document will be developed and submitted 60
calendar days after contract award. 
Included in it will be specific guidelines for the installation,
operation, and management of the National System as well as guidelines and
procedures for maintaining and upgrading it.


 


Disaster/Continuity
Plans (CLIN 0001AHD)


 


We will develop and submit a detailed
Disaster/Continuity Plan 60 calendar days after contract award.  This Plan will describe in detail how the
National System and operations will function in the event of a disaster.   Information will be provided regarding key
personnel; operational and system methods and procedures; and the continued
support to the telecommunications industry in the event of a disaster.


 


Statistical
Forecasting (CLIN 0001AHE)


 


We will develop and submit this forecast 60 calendar
days after contract award.  It will
provide a description of the forecast analysis filed for each rate area
inventory pool and include an estimate of the number of thousands-blocks
available to meet the needs of participating service providers.


 


Management
Reporting (CLIN 0001AHF)


 


The Management Reporting CDRL will be submitted 60
calendar days after contract award, and will include required recurring
reports, ad hoc report development,
system-generated reports, and reports generated by our Help Desk software.


 


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System
Acceptance Plan (CLIN0001AHG)


 


The System Acceptance Plan will be submitted 75
calendar days after contract award and will define the guidelines for testing
the National System.


 


Software
Quality Assurance Plan (CLIN 0001AHH)


 


The Software Quality Assurance Plan will be submitted
within 120 calendar days after contract award. This document will provide the
standards for developing and maintaining the National System.   These standards will adhere to the required
Software Quality Assurance measurements and apply to the following: Management,
Requirements, System Design, Quality Assurance Plan, Configuration Management,
Quality Assurance Plan (Testing), Code Control, Methodologies, Training, and
Documentation.


 


Software
Transition Plan (CLIN 0001AHI)


 


The Software Transition Plan will provide the
step-by-step process required for an organized transition to the National
System.  The plan will cover software and
hardware (i.e., license transferability, software
tools, etc.) migration and will outline the requirements for maintaining the
National System.  This plan will be
submitted within 180 calendar days following the contract award.


 


Maintenance
Plan (CLIN 0001AHJ)


 


The Maintenance Plan will outline in detail NeuStar’s
National Pooling Administration team maintenance schedule over the next
four (4) years.   It will include
the tasks associated with maintaining the web site, uploading files,
communicating with Internet service providers, daily back-ups, e-mail, and
database administration in addition to all other key maintenance subjects
relating to software and hardware.  We
will develop and submit the Maintenance Plan within 150 calendar days of contract
award.


 


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Program
Management and Administration (CLIN 0001AJ)


 


During this phase, all quality assurance tasks are
accomplished, which includes monthly meetings with the industry until the first
set of NPAs has been implemented.  The
meetings will be held to ensure that the National System is designed and
deployed according to the Commission guidelines.  A joint team effort between NeuStar’s Program
Management team and the Commission will ensure delivery of a high-quality
application.


 


This task also covers NeuStar’s management and
administration task involving Neutrality training.  All Data Security and Privacy requirements
will be delivered as set forth by the Commission’s schedule.  NeuStar’s Program Management team will adhere
to delivery of monthly, quarterly, semi-annual, and annual reports.  It will be the key responsibility of NeuStar’s
Program Management to monitor and ensure all deliverables are efficiently
delivered.


 


2.2.2   Ongoing Operations Phase (CLINS 0002, 0101,
0201, 0301 and 0401)


 


Pool
Administration Management Fee (CLINS 0002AA, 0101AA, 0201AA, 0301AA and 0401AA)


 


The overall ongoing management of the Pooling
Administration Center and the implementation process is embodied in this CLIN.
Subtasks include all general management and administrative functions such as
supervision, staffing and training; quality assurance and continuing process
improvement efforts; neutrality and compliance data; and data security and
privacy requirements.


 


Pool
Implementation Meeting (CLINS 0002AB, 0101AB, 0201AB, 0301AB and 0401AB)


 


This covers all the activities associated with
organizing, conducting, and posting information from First Implementation
Meetings per INC Thousand Block Pooling Administration Guidelines.


 


Pool
Establishment (CLINS 0002AC, 0101AC, 0201AC, 0301AC and 0301AC)


 


Milestones established during the pooling
implementation meeting will be completed in the Pool Establishment Phase.


 


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Block
Application Processing (CLINS 0002AD, 0101AD, 0201AD, 0301AD and 0401AD)


 


Application processing will be executed by our PAs
using the National System.


 


Pool
Forecasting (CLINS 0002AE, 0101AE, 0201AE, 0301AE, 0401AE)


 


This CLIN relates to the specific forecasting of pool
requirements from the current CO code administrator.


 


System
Maintenance (CLINS 0002AF, 0101AF, 0201AF, 0301AF and 0401AF)


 


Once the National System is released, maintenance will
begin. This responsibility will apply under CLIN 0002 for the remaining part of
the first contract year and will occur in subsequent recurring CLINs throughout
the remaining four years of the contract. 
During the lifecycle of the National System contract, our experienced
technical operations group will support the system. All network and system
segments will be monitored, and hardware will be maintained and upgraded
appropriately.  Our objective will be to
keep the system functioning at an acceptable level throughout the duration of
the contract. If the applications need to change, we will update the original
applications parameters and algorithms once we receive a Statement of Work.


 


Data
Requirements (CLINS 0002AG, 0101AG, 0201AG, 0301AG and 0401AG)


 


This phase will consist of identifying the tasks associated
with the Management Reporting Plan and provisioning all reports required from
the National System.  All reports will be
scheduled during this phase. The tasks will include preparing data and
publications, and modifying and maintaining all of the required reports
mentioned below:


 


•                  Monthly – Status reports submitted to
the Commission and NANPA regarding the status of each rate area in the pool’s
inventory.  Other monthly reports will be
provided on system performance and staffing


 


•                  Quarterly Reports – Pooling matrices
containing information to be utilized in assessing the rewards and
implementation of pooling


 


•                  Semi-Annual – A report of forecasted
demand from service providers participating in pooling will be distributed to
the Commission and NANPA as well as a status report on each rate area’s pool inventory


 


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•                  Annual – A report will be prepared
for the Commission providing a status on the overall performance of National
Pooling Administration and summarizing the significant milestones accomplished
during the previous year, identifying existing and potential pooling areas,
forecasts, system and performance metrics, and aggregated totals by service providers
and pools


 


Help
Desk (CLINS 0002AH, 0101AH, 0201AH, 0301AH and 0401AH)


 


This task will cover all activities associated with
managing the Help Desk including development of methods and procedures for
processing trouble tickets, reporting service-affecting activities to customers,
and developing and maintaining the necessary performance measurement reports.


 


Industry
Meetings (CLINS 0002AI, 0101AI, 0201AI, 0301AI and 0401AI)


 


This task will detail the functions associated with
maintaining active participation in all industry meetings affecting number
pooling.   NeuStar’s National Pooling
Team will prepare for and regularly attend industry forums such as INC, CIGRR,
and NANC and continue to provide strong support to the industry.


 


Optional
Pool Reporting (CLIN 0003, CLIN 0102, CLIN 0202, CLIN 0302, CLIN 0402)


 


Aggregated NPA rate area
pool status reports will be accessible to State and Federal Regulators via the
public portion of the web site.  As our
State System does today, our National System will also be able produce the same
NPA rate area pool status reports using disaggregated, service-provider specific
data as applicable.  Per the Commission
Orders, these disaggregated reports will be available to State and Federal
Regulators from the private portion of the web site.


 


If there is a requirement
to produce more reports that are not a part of the standard suite of aggregated
and disaggregated NPA rate area pool reports, also known as ad hoc reports,
during the initial pooling rollout phase or other times during the contract
period, and if that requirement has a cost impact on the contract as proposed
and awarded, NeuStar will notify the Contracting Officer.


 


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2.2.3                     Project Close-out
(Transition to Successor)


 


The last major phase of the National System project’s
lifecycle is the Transition to Successor. 
Transition occurs once all objectives have been accomplished and the Commission
has accepted the final product upon contract close-out.  Transition can also occur if and when the
Commission determines a termination of contract is required.  Upon contract close-out, both product
verification and contract terms and conditions verification will occur. All
tasks associated with the transition of the National Pooling Administration
System to a Successor will be clearly and distinctly specified in the
Transition Plan CDRLs.


 


2.2.4                     Project Plan Participants


 


In our Preliminary Project
Plan (Exhibit 2-1 above), NeuStar is a participant in all tasks except for
the following task numbers: 1, 43, 44, 189, 231, 273, and 315.


 


The Commission is a
participant in the following task numbers: 1, 43, 44, 116, 119, 122, 125, 128,
131, 134, 137, 140, 143, 182, 183, 184, 185, 188, 189, 224, 225, 226, 227, 230,
231, 266, 267, 268, 269, 272, 273, 308, 309, 310, 311, 314, 315, 350, 351, 352,
353, 356, 358, 359, 360, 361, and 362.


 


The service providers are
participants in the following task numbers: 39, 108, 110, 157, 158, 160, 161,
163, 164, 166, 167, 168, 169, 170, 174, 175, 184, 185 186, 187, 199, 200, 202,
203, 205, 206, 208, 209, 210, 211, 212, 216, 217, 226, 227, 228, 229, 241, 242,
244, 245, 247, 248, 250, 251, 252, 253, 254, 258, 259, 268, 269, 270, 271, 283,
284, 286, 287, 289, 290, 292, 293, 294, 295, 296, 310, 311, 312, 313, 325, 326,
328, 329, 331, 332, 334, 335, 336, 337, 338, 342, 343, 352, 353, 354, and 355.


 


The NANPA is a
participant in the following task numbers: 175, 184, 187, 217, 226, 229, 259,
268, 271, 301, 310, 313, 343, 352, 355


 


The NPAC is a participant
in the following task numbers: 164, 172, 214, 256, 298, and 340.


 


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State Regulators are
participants in the following task numbers: 104, 105, 158, 170, 181, 186, 187,
188, 200, 212, 223, 228, 229, 230, 242, 254, 265, 270, 271, 272, 284, 296, 307,
312, 313, 314, 326, 338, 349, 354, 355, and 356.


 


The LERG/TRA Vendor is a
participant in the following task numbers: 171, 213, 255, 297, and 339.


 


Any Successor PA is a
participant in the following task numbers: 358 through 362.


 


2.2.5                     Preliminary Implementation
Plan


 


A comprehensive implementation plan is critical to the
success of national pooling. There are currently more than 35 NPAs involved in
state trials and 35 more forecasted or scheduled to begin trials prior to the
national rollout, and the implementation plan must not disrupt them. With this
proposal, NeuStar is presenting a complete rollout schedule of all NPAs in
order to allow the Commission, the states, and service providers sufficient
time to evaluate this important factor. This schedule incorporates all of
the Commission’s requirements, plus additional information from NeuStar’s innovative
Pooling Assessment Tool (PATsm).


 


To ease the task of developing the rollout schedule for
the implementation of thousands-block number pooling in all LNP-capable areas,
we developed and utilized PATsm to determine the specific benefits
each NPA derives from pooling. This method, used in addition to the
commission-prescribed requirements, provides information about the maximum
benefit obtainable from pooling and its subsequent effect on extending the life
of the NANP.  Although it is not required
in the proposal specifications, we have also provided a proposed implementation
listing of the NPAs not included in the top 100 MSAs.  See Exhibit 2-2 for our proposed rollout
schedule.


 


Determining the Rollout
Schedule


 


The Commission requires the selected contractor to
provide a proposed rollout schedule to the Common Carrier Bureau and the
states within 60 days after selection [2.10.3].
According to the requirements, the rollout schedule must incorporate the
following:


 


•                  Seven NPAC regions [2.10.2.1 and 2.10.7]


 


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•                  NPAs currently in state trials
(operational and those in the implementation process) [2.10.2.3]


 


•                  NPAs in the top 100 MSAs [2.10.2.4 and 2.10.6]


 


•                  NPAs in jeopardy in top MSAs [2.10.2.3]


 


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Thousands-Block  Number Pooling Rollout Schedule


 


	
   

  	
   

  	
   

  	
   

  	
  Northeast

  	
   

  	
  Mid-Atlantic

  	
   

  	
  Southeast

  	
   

  
	
   

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  
	
  Effective State Trials

  	
   

  	
  212

  718

  716

  603

  207

  516

  518

  860

  	
   

  	
  NY

  NY

  NY

  NH

  ME

  NY

  NY

  CT

  	
   

  	
  New York, NY

  New York, NY

  Buffalo-Niagra Falls, NY

  Portsmouth-Rochester, NH-Me

  Portland, ME

  Nassau-Suffolk, NY

  Albany-Schenectady-Troy, NY

  Hartford, CT

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  State Trials

  Turnup in

  Progress

  	
   

  	
  315

  914

  845

  646

  347

  203

  	
   

  	
  NY

  NY

  NY

  NY

  NY

  CT

  	
   

  	
  Rochester, NY

  New York, NY

  Newburgh, NY-PA

  New York, NY

  New York, NY

  New Haven-Meriden, CT

  	
   

  	
  610/484

  	
   

  	
  PA

  	
   

  	
  Philadelphia, PA

  	
   

  	
  954

  561

  904

  615

  	
   

  	
  FL

  FL

  FL

  TN

  	
   

  	
  Fort Lauderdale, FL

  West Palm Beach-Boca-Raton, FL

  Jacksonville, FL

  Nashville, TN

  	
   

  
	
  State Trials

  Forecasted

  for 2001

  	
   

  	
  631

  339

  351

  917

  607

  	
   

  	
  NY

  MA

  MA

  NY

  NY

  	
   

  	
  Nassau-Suffolk, NY

  Boston, MA

  Boston, MA

  New York, NY

  Binghamton, NY

  	
   

  	
  540

  804

  571/703

  757

  	
   

  	
  VA

  VA

  VA

  VA

  	
   

  	
  Washington, DC

  Richmond-Petersburg, VA

  Washington, DC

  Norfolk-Va. Beach-Newport News, VA

  	
   

  	
  704-980

  305/786

  901/731

  919

  	
   

  	
  NC

  FL

  TN

  NC

  	
   

  	
  Charlotte-Gastonia-Rock
  Hill, NC

  Miami, FL

  Memphis, TN

  Raleigh-Durham-Chapel Hill, NC

  	
   

  
	
  1Q02

  	
   

  	
  617/857

  508/774

  401

  	
   

  	
  MA

  MA

  RI

  	
   

  	
  Boston, MA

  Boston, MA

  Providence-Fall River-Warwick, RI

  	
   

  	
  412/724/878

  973

  732

  	
   

  	
  PA

  NJ

  NJ

  	
   

  	
  Pittsburgh, PA

  Newark, NJ

  Middlesex-Somerset-Hunterdon, NJ

  	
   

  	
  504/985

  678/770

  407/321

  	
   

  	
  LA

  GA

  FL

  	
   

  	
  New Orleans, LA

  Atlanta, GA

  Orlando, FL

  	
   

  
	
  2Q02

  	
   

  	
  413

  802

  	
   

  	
  MA

  VT

  	
   

  	
  Springfield, MA

  Burlington, VT

  	
   

  	
  410/443

  201

  302

  	
   

  	
  MD

  NJ

  DE

  	
   

  	
  Washington, DC

  Bergen-Passaic, NJ

  Grand Rapids-Muskegon-Holland, MI

  	
   

  	
  334

  606

  931

  	
   

  	
  AL

  KY

  TN

  	
   

  	
  Mobile, AL

  Cincinnati, OH

  Clarksville-Hopkinsville, TN-KY

  	
   

  



 


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Thousands-Block  Number Pooling Rollout Schedule


 


	
   

  	
   

  	
   

  	
   

  	
  Northeast

  	
   

  	
  Mid-Atlantic

  	
   

  	
  Southeast

  	
   

  
	
   

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  
	
  3Q02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  215/267/445

  202

  717

  	
   

  	
  PA

  DC

  PA

  	
   

  	
  Philadelphia, PA

  Washington, DC

  Harrisburg-Lebanon-Carlisle, PA

  	
   

  	
  225

  813

  252

  	
   

  	
  LA

  FL

  NC

  	
   

  	
  New Orleans, LA

  Tampa-St. Petersburg-Clearwater, FL

  Norfolk-Va. Beach-Newport News, VA

  	
   

  
	
  4Q02

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  908

  856

  240/301

  	
   

  	
  NJ

  NJ

  MD

  	
   

  	
  Newark, NJ

  Philadelphia, PA

  Washington, DC

  	
   

  	
  352

  864

  662

  	
   

  	
  FL

  SC

  MI

  	
   

  	
  Tampa-St.
  Petersburg-Clearwater, FL

  Greenville-Spartanburg-Anderson, NC

  Memphis, TN

  	
   

  
	
  1Q03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  570

  609

  304

  	
   

  	
  PA

  NJ

  WV

  	
   

  	
  Allentown-Bethlehem-Easton,
  PA

  Philadelphia, PA

  Huntington-Ashland, WV-KY-OH

  	
   

  	
  205

  727

  865

  	
   

  	
  AL

  FL

  TN

  	
   

  	
  Birmingham, AL

  Tampa-St. Petersburg-Clearwater, FL

  Scranton-Wilkes-Barre-Hazleton, PA

  	
   

  
	
  2Q03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  814

  	
   

  	
  PA

  	
   

  	
  Erie, PA

  	
   

  	
  423

  502

  803

  	
   

  	
  TN

  KY

  SC

  	
   

  	
  Scranton-Wilkes-Barre-Hazleton,
  PA

  Louisville, KY

  Charlotte-Gastonia-Rock Hill, NC

  	
   

  
	
  3Q03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  843

  404

  336

  	
   

  	
  SC

  GA

  NC

  	
   

  	
  Charleston-North Charleston,
  SC

  Atlanta, GA

  Greensboro-Winston-Salem-High Point, NC

  	
   

  
	
  4Q03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  941

  601

  912

  	
   

  	
  FL

  MS

  GA

  	
   

  	
  Tampa-St.
  Petersburg-Clearwater, FL

  Hattiesburg, MS

  Macon, GA

  	
   

  
	
  1Q04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  478

  229

  318

  	
   

  	
  GA

  GA

  LA

  	
   

  	
  Macon, GA

  Albany, GA

  Alexandria, LA

  	
   

  



 










Notes:


1.               Proposed
schedule is ranked based on maximum extension of the life of an NPA using
the NeuStar PAT.


2.               All
NPAs noted in bold type are NPAs in which delegated authority has been granted
by the FCC.


3.               All
NPAs noted with light blue background are in top 100 MSAs.  All NPAs in yellow are not in top 100 MSAs.


 


86





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


Thousands-Block  Number Pooling Rollout Schedule


 


	
   

  	
   

  	
   

  	
   

  	
  Northeast

  	
   

  	
  Mid-Atlantic

  	
   

  	
  Southeast

  	
   

  
	
   

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  
	
  2Q04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  228

  828

  863

  	
   

  	
  MS

  NC

  FL

  	
   

  	
  Biloxi-Gulfport-Pascagoula,
  MS

  Hickory-Morgantown-Lenoir, NC

  Lakeland-Winter Haven, FL

  	
   

  
	
  3Q04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  910

  256

  337

  	
   

  	
  NC

  AL

  LA

  	
   

  	
  Fayetteville, NC

  Huntsville, AL

  Lafayette, LA

  	
   

  
	
  4Q04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  859

  850

  706

  	
   

  	
  KY

  FL

  GA

  	
   

  	
  Lexington, KY

  Pensacola, FL

  Augusta-Aiken, GA

  	
   

  
	
  1Q05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  270

  	
   

  	
  KY

  	
   

  	
  Evansville-Henderson, IN-KY

  	
   

  



 


87





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


Thousands-Block  Number Pooling Rollout Schedule


 


	
   

  	
   

  	
   

  	
   

  	
  Midwest

  	
   

  	
  Southwestern

  	
   

  	
  Eastern

  	
   

  
	
   

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  
	
  Effective State Trials

  	
   

  	
  847

  630

  312

  773

  708

  	
   

  	
  IL

  IL

  IL

  IL

  IL

  	
   

  	
  Chicago, IL

  Chicago, IL

  Chicago, IL

  Chicago, IL

  Chicago, IL

  	
   

  	
  512

  	
   

  	
  TX

  	
   

  	
  Austin-San Marcos, TX

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  State Trials

  Turnup in

  Progress

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  402

  303/720

  801/385

  	
   

  	
  NE

  CO

  UT

  	
   

  	
  Omaha, NE

  Denver, CO

  Salt Lake City-Ogden, UT

  	
   

  
	
  State Trials

  Forecasted

  for 2001

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  817

  314

  409

  940

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  623

  602

  520

  541

  360

  253

  206

  425

  509

  	
   

  	
  AZ

  AZ

  AZ

  OR

  WA

  WA

  WA

  WA

  WA

  	
   

  	
  Phoenix-Mesa, AZ

  Phoenix-Mesa, AZ

  Tucson, AZ

  Eugene-Springfield, OR

  Portland-Vancouver, OR

  Seattle-Bellevue-Everett, WA

  Seattle-Bellevue-Everett, WA

  Seattle-Bellevue-Everett, WA

  Spokane, WA

  	
   

  
	
  1Q02

  	
   

  	
  517/989

  618

  616

  	
   

  	
  MI

  IL

  Mi

  	
   

  	
  Ann Arbor, MI

  St. Louis, MO

  Michigan non-MSA

  	
   

  	
  913

  210

  573

  	
   

  	
  KS

  TX

  MO

  	
   

  	
  Kansas City, MO

  San Antonio, TX

  St. Louis, MO

  	
   

  	
  503/971

  612

  505

  	
   

  	
  OR

  MN

  NM

  	
   

  	
  Portland-Vancouver, OR

  Minneapolis-St. Paul, MN

  Albuquerque, NM

  	
   

  
	
  2Q02

  	
   

  	
  219

  810

  815

  	
   

  	
  IN

  MI

  IL

  	
   

  	
  Gary, IN

  Detroit, MI

  Chicago, IL

  	
   

  	
  636

  918

  936

  	
   

  	
  MO

  OK

  TX

  	
   

  	
  St. Louis, MO

  Tulsa, OK

  Houston, TX

  	
   

  	
  712

  320

  480

  	
   

  	
  IA

  MN

  AZ

  	
   

  	
  Omaha, NE

  Minneapolis-St. Paul, MN

  Phoenix-Mesa, AZ

  	
   

  
	
  3Q02

  	
   

  	
  513

  248

  224

  	
   

  	
  OH

  MI

  IL

  	
   

  	
  Cincinnati, OH

  Detroit, MI

  Chicago, IL

  	
   

  	
  214/469/972

  816

  281/713/832

  	
   

  	
  TX

  MO

  TX

  	
   

  	
  Dallas, TX

  Kansas City, MO

  Houston, TX

  	
   

  	
  651

  515/641

  435

  	
   

  	
  MN

  IA

  UT

  	
   

  	
  Minneapolis-St. Paul, MN

  Des Moines, IA

  Utah non-MSA

  	
   

  



 


88





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


Thousands-Block  Number Pooling Rollout Schedule


 


	
   

  	
   

  	
   

  	
   

  	
  Midwest

  	
   

  	
  Southwestern

  	
   

  	
  Eastern

  	
   

  
	
   

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  
	
  4Q02

  	
   

  	
  906

  812

  740

  	
   

  	
  MI

  IN

  OH

  	
   

  	
  Michigan non-MSA

  Cincinnati, OH

  Columbus, OH

  	
   

  	
  405

  830

  915

  	
   

  	
  OK

  TX

  TX

  	
   

  	
  Oklahoma City, OK

  Texas non-MSA

  El Paso, TX

  	
   

  	
  308

  307

  218

  	
   

  	
  NE

  WY

  MN

  	
   

  	
  Nebraska non-MSA

  Cheyenne, WYV

  Duluth-Superior, MN-WI

  	
   

  
	
  1Q03

  	
   

  	
  715

  231

  414

  	
   

  	
  WI

  MI

  WI

  	
   

  	
  Minneapolis-St. Paul, MN

  Grand Rapids-Muskegon-Holland, MI

  Milwaukee-Waukesha, WI

  	
   

  	
  979

  903

  660

  	
   

  	
  TX

  TX

  MO

  	
   

  	
  Houston, TX

  Dallas, TX

  Kansas City, MO

  	
   

  	
  719

  970

  701

  	
   

  	
  CO

  CO

  ND

  	
   

  	
  Colorado Springs, CO

  Fort Collins-Loveland, CO

  Fargo-Morrhead, ND-MN

  	
   

  
	
  2Q03

  	
   

  	
  216

  419/567

  234

  	
   

  	
  OH

  OH

  OH

  	
   

  	
  Cleveland-Loraine-Elyria,
  OH

  Toledo, OH

  Akron, OH

  	
   

  	
  501

  316

  254

  	
   

  	
  AR

  KS

  TX

  	
   

  	
  Little Rock, AR

  Wichita, KS

  Killeen-Temple, TX

  	
   

  	
  507

  406

  208

  	
   

  	
  MN

  MT

  ID

  	
   

  	
  Rochester, MN

  Billings, MT

  Boise, ID

  	
   

  
	
  3Q03

  	
   

  	
  440

  937

  262

  	
   

  	
  OH

  OH

  WI

  	
   

  	
  Cleveland-Loraine-Elyria,
  OH

  Cincinnati, OH

  Milwaukee-Waukesha, WI

  	
   

  	
  361

  417

  580

  	
   

  	
  TX

  MO

  OK

  	
   

  	
  Corpus Christi, TX

  Springfield, MO

  Lawton, OK

  	
   

  	
  605

  319

  	
   

  	
  SD

  IA

  	
   

  	
  Sioux Falls, SD

  Cedar Rapids, IA

  	
   

  
	
  4Q03

  	
   

  	
  317

  734

  614

  	
   

  	
  IN

  MI

  OH

  	
   

  	
  Indianapolis, IN

  Detroit, MI

  Columbus, OH

  	
   

  	
  806

  785

  956

  	
   

  	
  TX

  KS

  TX

  	
   

  	
  Lubbock, TX

  Topeka, KS

  Brownsville-Harlingen-San Benito, TX

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  1Q04

  	
   

  	
  313

  330

  765

  	
   

  	
  MI

  OH

  IN

  	
   

  	
  Detroit, MI

  Cleveland-Loraine-Elyria, OH

  Indianapolis, IN

  	
   

  	
  870

  	
   

  	
  AR

  	
   

  	
  Pine Bluff, AR

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  2Q04

  	
   

  	
  608

  217

  920

  	
   

  	
  WI

  IL

  WI

  	
   

  	
  Madison, WI

  Springfield, IL

  Green Bay, WI

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  3Q04

  	
   

  	
  309

  	
   

  	
  IL

  	
   

  	
  Peoria-Pekin, IL

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  



 










Notes:


1.               Proposed
schedule is ranked based on maximum extension of the life of an NPA using
the NeuStar PAT.


2.               All
NPAs noted in bold type are NPAs in which delegated authority has been granted
by the FCC.


3.               All
NPAs noted with light blue background are in top 100 MSAs.  All NPAs in yellow are not in top 100 MSAs.


 


89





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


Thousands-Block  Number Pooling Rollout Schedule


 


	
   

  	
   

  	
   

  	
   

  	
  Midwest

  	
   

  	
  Southwestern

  	
   

  	
  Eastern

  	
   

  
	
   

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  
	
  4Q04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  1Q05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  



 


90





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


Thousands-Block  Number Pooling Rollout Schedule


 


	
   

  	
   

  	
  West Coast

  	
   

  
	
   

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  
	
  Effective State
  Trials

  	
   

  	
  310

  415

  714

  909

  	
   

  	
  CA

  CA

  CA

  CA

  	
   

  	
  Los Angeles-Long Beach, CA

  San Francisco, CA

  Orange Co., CA

  Los Angeles-Long Beach, CA

  	
   

  
	
  State Trials

  Turnup in

  Progress

  	
   

  	
  818

  	
   

  	
  CA

  	
   

  	
  Los Angeles-Long Beach, CA

  	
   

  
	
  State Trials

  Forecasted

  for 2001

  	
   

  	
  408

  650

  510

  916

  323

  925

  619

  562

  858

  	
   

  	
  CA

  CA

  CA

  CA

  CA

  CA

  CA

  CA

  CA

  	
   

  	
  San Jose, CA

  San Francisco, CA

  Oakland, CA

  Sacramento, CA

  Los Angeles-Long Beach, CA

  Oakland, CA

  San Diego, CA

  Los Angeles-Long Beach, CA

  San Diego, CA

  	
   

  
	
  1Q02

  	
   

  	
  209

  559

  707

  	
   

  	
  CA

  CA

  CA

  	
   

  	
  Fresno, CA

  Fresno, CA

  Vallejo-Fairfield-Napa, CA

  	
   

  
	
  2Q02

  	
   

  	
  626

  530

  949

  	
   

  	
  CA

  CA

  CA

  	
   

  	
  Los Angeles-Long Beach, CA

  Sacramento, CA

  Orange Co., CA

  	
   

  



 


91


















 


	
  National Thousands-Block

  	
   

  	
   

  
	
  Pooling Administration

  	
   

  	
  Section 2.0

  



 


Thousands-Block  Number Pooling Rollout Schedule


 


	
   

  	
   

  	
  West Coast

  	
   

  
	
   

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  
	
  3Q02

  	
   

  	
  760

  805

  775

  	
   

  	
  CA

  CA

  NV

  	
   

  	
  Riverside-San
  Bernardino, CA

  Ventura, CA

  Las Vegas, NV

  	
   

  
	
  4Q02

  	
   

  	
  702

  213

  808

  	
   

  	
  NV

  CA

  HI

  	
   

  	
  Las Vegas,
  NV

  Los Angeles-Long Beach, CA

  Honolulu, HI

  	
   

  
	
  1Q03

  	
   

  	
  831

  661

  907

  	
   

  	
  CA

  CA

  AK

  	
   

  	
  Fresno, CA

  Los Angeles-Long Beach, CA

  Anchorage, AK

  	
   

  
	
  2Q03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  3Q03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  4Q03

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  1Q04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  



 


92





















 


	
  National Thousands-Block

  	
   

  	
   

  
	
  Pooling Administration

  	
   

  	
  Section 2.0

  



 


Thousands-Block  Number Pooling Rollout Schedule


 


	
   

  	
   

  	
  West Coast

  	
   

  
	
   

  	
   

  	
  NPA

  	
   

  	
  STATE

  	
   

  	
  Largest Associated MSA

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  2Q04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  3Q04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  4Q04

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  1Q05

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  



 


93





















 


	
  National Thousands-Block

  	
   

  	
   

  
	
  Pooling Administration

  	
   

  	
  Section 2.0

  



 


•                  NPAs
with more than one year’s life [2.10.2.5]


 


•                  New
NPAs [2.10.22]


 


Since
the rollout schedule must be provided by NPAC region, each NPA must be
identified with one of the seven NPAC regions [2.10.2.1
and 2.10.7]. Secondly, the Commission has determined that all state
trials in the process of being implemented will continue and be incorporated
into the proposed rollout schedule. We estimate that 35 additional state trials
will occur in the states for 2001. The Commission expects a transparent
transition to occur between existing state trials and the national framework.
We assume that the Commission expects operational state trials to continue
until a transition is provided from the current pooling administrator to the
selected national pooling administrator [2.10.8].


 


Next,
the top 100 MSAs are to be identified and the NPAs within them  [2.10.2.4 and 2.10.6].
Following this, the most recent NANPA exhaust forecast and jeopardy
declarations are to be obtained from the NANPA web site.


 


NPA to NPAC Region
Relationships


 


All
the NPAs and their associated states were determined from the LERG.  With this NPA information, each NPA was
associated with an NPAC region.  Of the
NPAs in each NPAC region, the current state trials were divided into (1) those
that are already operational and (2) those that are in the process of
implementation. The following table provides a summary of the NPAs in each NPAC
region.


 


	
  NPAC Region

  	
   

  	
  Total NPAs

  	
   

  	
  State Trial

  NPAs

  	
   

  	
  Ordered or

  Forecasted

  NPAs for

  2001

  	
   

  	
  Top 100 MSA

  NPAs for

  Rollout

  	
   

  	
  Other MSA

  NPAs

  	
   

  
	
  Northeast

  	
   

  	
  24

  	
   

  	
  14

  	
   

  	
  5

  	
   

  	
  4

  	
   

  	
  1

  	
   

  
	
  Mid-Atlantic

  	
   

  	
  21

  	
   

  	
  1

  	
   

  	
  4

  	
   

  	
  14

  	
   

  	
  2

  	
   

  
	
  Southeast

  	
   

  	
  45

  	
   

  	
  4

  	
   

  	
  4

  	
   

  	
  22

  	
   

  	
  15

  	
   

  
	
  Midwest

  	
   

  	
  36

  	
   

  	
  5

  	
   

  	
  0

  	
   

  	
  27

  	
   

  	
  4

  	
   

  
	
  Southwest

  	
   

  	
  30

  	
   

  	
  1

  	
   

  	
  4

  	
   

  	
  17

  	
   

  	
  8

  	
   

  
	
  Western

  	
   

  	
  32

  	
   

  	
  3

  	
   

  	
  9

  	
   

  	
  7

  	
   

  	
  13

  	
   

  
	
  West Coast

  	
   

  	
  29

  	
   

  	
  5

  	
   

  	
  9

  	
   

  	
  14

  	
   

  	
  1

  	
   

  



 


94





















 


	
  National Thousands-Block

  	
   

  	
   

  
	
  Pooling Administration

  	
   

  	
  Section 2.0

  



 


The
top 100 MSAs were determined from the most recent census data. Census data from
an earlier year was used to implement LNP, and the ranking within the top 100
MSAs has changed since that time. 
Exhibit 2-3 shows the
current ranking of the top 100 MSAs using 1999 census data as the 2000 census
will not be available in time for this evaluation.  This table also shows the previous ranking
used for LNP.


 


95





















 


	
  National Thousands-Block

  	
   

  	
   

  
	
  Pooling Administration

  	
   

  	
  Section 2.0

  



 


Top 100 MSAs


 


	
  Current

  Rank

  	
   

  	
  Previous

  Rank

  	
   

  	
  MSA

  
	
  1

  	
   

  	
  1

  	
   

  	
  Los Angeles-Long Beach, CA

  
	
  2

  	
   

  	
  2

  	
   

  	
  Newyork, NY

  
	
  3

  	
   

  	
  3

  	
   

  	
  Chicago, IL

  
	
  4

  	
   

  	
  4

  	
   

  	
  Philadelphia, PA

  
	
  5

  	
   

  	
  5

  	
   

  	
  Washington, DC

  
	
  6

  	
   

  	
  6

  	
   

  	
  Detroit, MI

  
	
  7

  	
   

  	
  7

  	
   

  	
  Houston, TX

  
	
  8

  	
   

  	
  8

  	
   

  	
  Atlanta, GA

  
	
  9

  	
   

  	
  9

  	
   

  	
  Boston, MA

  
	
  10

  	
   

  	
  11

  	
   

  	
  Dallas, TX

  
	
  11

  	
   

  	
  10

  	
   

  	
  Riverside-San Bernadino, CA

  
	
  12

  	
   

  	
  17

  	
   

  	
  Phoenix-Mesa, AZ

  
	
  13

  	
   

  	
  12

  	
   

  	
  Minneapolis-St. Paul, MN

  
	
  14

  	
   

  	
  14

  	
   

  	
  San Diego, CA

  
	
  15

  	
   

  	
  15

  	
   

  	
  Orange Co, CA

  
	
  16

  	
   

  	
  13

  	
   

  	
  Nassau-Suttolk, NY

  
	
  17

  	
   

  	
  16

  	
   

  	
  St.Louis, MO

  
	
  18

  	
   

  	
  18

  	
   

  	
  Baltimore, MD

  
	
  19

  	
   

  	
  21

  	
   

  	
  Oakland, Ca

  
	
  20

  	
   

  	
  22

  	
   

  	
  Seattle-Bellevue-Everett, WA

  
	
  21

  	
   

  	
  19

  	
   

  	
  Pittsburgh, PA

  
	
  22

  	
   

  	
  23

  	
   

  	
  Tampa-St. Petersburg-Cleanwater, FL

  
	
  23

  	
   

  	
  73

  	
   

  	
  Cleveland-Loraine-Elyria, OH

  
	
  24

  	
   

  	
  24

  	
   

  	
  Miami, FL

  
	
  25

  	
   

  	
  26

  	
   

  	
  Denver, CO

  
	
  26

  	
   

  	
  25

  	
   

  	
  Newark, NJ

  
	
  27

  	
   

  	
  27

  	
   

  	
  Portland-Vancouver, OR

  
	
  28

  	
   

  	
  28

  	
   

  	
  Kansas City, MO

  
	
  29

  	
   

  	
  29

  	
   

  	
  San Francisco, CA

  
	
  30

  	
   

  	
  31

  	
   

  	
  San Jose, CA

  
	
  31

  	
   

  	
  30

  	
   

  	
  Cincinnati, OH

  
	
  32

  	
   

  	
  32

  	
   

  	
  Norfolk-Va. Beach-Newport News, VA

  
	
  33

  	
   

  	
  35

  	
   

  	
  Milwaukee-Waukeesha, WI

  
	
  34

  	
   

  	
  36

  	
   

  	
  Sacramento, CA

  
	
  35

  	
   

  	
  34

  	
   

  	
  Indianapolis, IN

  
	
  36

  	
   

  	
  33

  	
   

  	
  Fort Worth-Arlington, TX

  
	
  37

  	
   

  	
  43

  	
   

  	
  Charlotte-Gastonia-Rock Hill, NC

  
	
  38

  	
   

  	
  38

  	
   

  	
  Columbus, OH

  
	
  39

  	
   

  	
  37

  	
   

  	
  San Antonio, TX

  
	
  40

  	
   

  	
  50

  	
   

  	
  Las Vegas, NV

  
	
  41

  	
   

  	
  39

  	
   

  	
  Fort Lauderdale, FL

  
	
  42

  	
   

  	
  42

  	
   

  	
  Bergen-Passaic, NJ

  
	
  43

  	
   

  	
  40

  	
   

  	
  Orlando, FL

  
	
  44

  	
   

  	
  41

  	
   

  	
  New Orleans, LA

  
	
  45

  	
   

  	
  45

  	
   

  	
  Salt Lake City-Ogden, UT

  
	
  46

  	
   

  	
  48

  	
   

  	
  Greensboro-Winston-Salem-High Point, NC

  
	
  47

  	
   

  	
  51

  	
   

  	
  Nashville, TN

  
	
  48

  	
   

  	
  46

  	
   

  	
  Hartford, CT

  
	
  49

  	
   

  	
  60

  	
   

  	
  Austin-San Macros, TX

  
	
  50

  	
   

  	
  44

  	
   

  	
  Buffalo-Niagra Falls, NY

  
	
  51

  	
   

  	
  52

  	
   

  	
  Middlesex-Somerset-Hunterdon, NJ

  
	
  52

  	
   

  	
  47

  	
   

  	
  Providence-Fall River-Warwick, RI

  
	
  53

  	
   

  	
  54

  	
   

  	
  Monmouth-Ocean, NJ

  
	
  54

  	
   

  	
  59

  	
   

  	
  Raleigh-Durham-Chapel Hill, NC

  
	
  55

  	
   

  	
  53

  	
   

  	
  Memphis, TN

  
	
  56

  	
   

  	
  49

  	
   

  	
  Rochester, NY

  
	
  57

  	
   

  	
  58

  	
   

  	
  Jacksonville, FL

  
	
  58

  	
   

  	
  56

  	
   

  	
  Grand Rapids-Muskegon-Holland, MI

  
	
  59

  	
   

  	
  62

  	
   

  	
  West Palm Beach-Boca Raton, FL

  
	
  60

  	
   

  	
  55

  	
   

  	
  Oklahoma City, OK

  
	
  61

  	
   

  	
  57

  	
   

  	
  Louisville, KY

  
	
  62

  	
   

  	
  63

  	
   

  	
  Richmond-Petersburg, VA

  
	
  63

  	
   

  	
  61

  	
   

  	
  Dayton-Springfield, OH

  
	
  64

  	
   

  	
  67

  	
   

  	
  Greenville-Spartanburg-Anderson, SC

  
	
  65

  	
   

  	
  66

  	
   

  	
  Birmingham, AL

  
	
  66

  	
   

  	
  68

  	
   

  	
  Fresno, CA

  
	
  67

  	
   

  	
  64

  	
   

  	
  Albany-Schenectady-Troy, NY

  
	
  68

  	
   

  	
  65

  	
   

  	
  Honolulu, HI

  
	
  69

  	
   

  	
  71

  	
   

  	
  Tucson, AZ

  
	
  70

  	
   

  	
  70

  	
   

  	
  Tulsa, OK

  
	
  71

  	
   

  	
  72

  	
   

  	
  Ventura, CA

  
	
  72

  	
   

  	
  69

  	
   

  	
  Syracuse, NY

  
	
  73

  	
   

  	
  74

  	
   

  	
  El Paso, TX

  
	
  74

  	
   

  	
  75

  	
   

  	
  Omaha, NE

  
	
  75

  	
   

  	
  20

  	
   

  	
  Akron, OH

  
	
  76

  	
   

  	
  77

  	
   

  	
  Tacoma, WA

  
	
  77

  	
   

  	
  76

  	
   

  	
  Albuquerque, NM

  
	
  78

  	
   

  	
  79

  	
   

  	
  Knoxville, TN

  
	
  79

  	
   

  	
  84

  	
   

  	
  Bakersfield, CA

  
	
  80

  	
   

  	
  80

  	
   

  	
  Gary, IN

  
	
  81

  	
   

  	
  83

  	
   

  	
  Harrisburg-Lebanon-Carlisle, PA

  
	
  82

  	
   

  	
  82

  	
   

  	
  Allentown-Bethlehem-Easton, PA

  
	
  83

  	
   

  	
  78

  	
   

  	
  Scranton-Wilkes-Barre-Hazleton, PA

  
	
  84

  	
   

  	
  81

  	
   

  	
  Toledo, OH

  
	
  85

  	
   

  	
  85

  	
   

  	
  Youngstown-Warren, OH

  
	
  86

  	
   

  	
  87

  	
   

  	
  Baton Rouge, LA

  
	
  87

  	
   

  	
  86

  	
   

  	
  Springfield, MA

  
	
  88

  	
   

  	
  89

  	
   

  	
  Wilmington-Newark, DE

  
	
  89

  	
   

  	
  94

  	
   

  	
  Stockton-Lodi, CA

  
	
  90

  	
   

  	
  90

  	
   

  	
  Little Rock, AR

  
	
  91

  	
   

  	
  95

  	
   

  	
  Ann Arbor, MI

  
	
  92

  	
   

  	
  88

  	
   

  	
  Jersey City, NJ

  
	
  93

  	
   

  	
  92

  	
   

  	
  Charleston-North Charleston, SC

  
	
  94

  	
   

  	
  93

  	
   

  	
  Sarasota-Bradenton, FL

  
	
  95

  	
   

  	
  97

  	
   

  	
  Wichita, KS

  
	
  96

  	
   

  	
  96

  	
   

  	
  Moblle, AL

  
	
  97

  	
   

  	
   

  	
   

  	
  McAllen-Edinburg-Mission, TX

  
	
  98

  	
   

  	
  91

  	
   

  	
  New Haven-Meriden, CT

  
	
  99

  	
   

  	
  98

  	
   

  	
  Columbia, SC

  
	
  100

  	
   

  	
  99

  	
   

  	
  Vallejo-Fairfield-Napa, CA

  



 


96





















 


	
  National Thousands-Block

  	
   

  	
   

  
	
  Pooling Administration

  	
   

  	
  Section 2.0

  



 


The
process of associating an NPA with one of these MSAs involves the use of
several major data sources: MSA and PMSA definitions (counties, parishes,
etc.), NPA and CO code data from the LERG, MSA maps from the U.S. Bureau of the
Census, and county maps. The method we used was a simple association of the CO
codes locations within the NPA with counties and eventually the MSA. In some
cases, cities and CO codes within NPAs are associated with multiple MSAs. In
these situations, we elected to associate the NPA with the largest (i.e., highest ranking) of the MSAs. We have also completed
the list ranking all 329 currently defined MSAs in case the Commission wants
the ranking of the remaining NPAs.


 


Jeopardy and Exhaust
Dates Determination


 


After
determining the NPAs in the top 100 MSAs, the NPAs are categorized into those
already in state trials, those scheduled or forecasted for state trials during
2001, and those remaining for rollout. The table to the right shows a count of
NPAs in each of these categories.


 


Of
the NPAs remaining for the rollout, data relating to NPAs in jeopardy and
exhaust dates is obtained from the NANPA web site (http://www. nanpa.com). Of
the 105 NPAs within the top 100 MSAs yet to start pooling, 29 are currently in
jeopardy and have more than one year’s life in the current NANPA forecast, and
36 of those remaining 105 NPAs have been granted delegated authority by the
Commission to implement pooling. 
Forty-four NPAs are outside the top 100 MSAs and in that group, 4 are in
jeopardy and have more than one year’s life, and 10 have been granted delegated
authority by the Commission to implement pooling.


 


	
  NPA Classification

  	
   

  	
  Count of NPAs

  	
   

  
	
  Operational
  State Trials

  	
   

  	
  18

  	
   

  
	
  State Trials
  in Implementation Process

  	
   

  	
  16

  	
   

  
	
  NPAs
  scheduled or forecasted for implementation in 2001

  	
   

  	
  35

  	
   

  
	
  Remaining
  NPAs in Top 100 MSAs

  	
   

  	
  105

  	
   

  
	
  • NPAs in Jeopardy

  	
   

  	
  29

  	
   

  
	
  • NPAs with delegated authority

  	
   

  	
  36

  	
   

  
	
  Remaining
  NPAs in Other MSAs

  	
   

  	
  44

  	
   

  
	
  • NPAs in Jeopardy

  	
   

  	
  4

  	
   

  
	
  • NPAs with delegated authority

  	
   

  	
  10

  	
   

  



 


97





















 


	
  National Thousands-Block

  	
   

  	
   

  
	
  Pooling Administration

  	
   

  	
  Section 2.0

  



 


PATSM Ranking


 


The
last step in developing the rollout schedule uses PATSM to
determine the benefits derived from pooling in each NPA. We applied the PATSM
model using the same defaults for every NPA. PATsm provides
the forecasted effect (in months of additional life) that pooling will have on
each of these NPAs. NeuStar believes that the once elusive question – How does
pooling affect the life of this NPA? – can be answered. We have ranked the NPAs
in each NPAC region in decreasing order according to the benefits derived from
pooling. We believe that the NPAs with the best chance of reaping the benefits
of pooling should be implemented first. To this point, states and service providers
have made these decisions without the benefit of knowing the potential effect
of pooling. In each NPAC region, we have developed a staggered deployment schedule that
includes three NPAs per NPAC region per quarter, in order to avoid, as much as
possible, potential overloads of the telecommunications network, primarily with
the depletion of Service Control Points (SCP) capacity.


 


The
proposed rollout schedule includes the integration of all state pooling
trials into the Pooling System, all NPAs in the top 100 MSAs, and all NPAs not
in the top 100 MSAs. Since NeuStar is the interim PA for most of the current
state trials, the integration from our current State System into our National
System will be conducted concurrently with the rollout of new NPAs. This will
involve a minimal number of meetings with affected service providers.


 


The
proposed rollout schedule of all NPAs that have not been involved in a
state trial will occur immediately upon acceptance of our National System. In
fact, since the National System will be completed during the nine-month period
following the selection, the rollout schedule should be approved well
before the nine-month period ends.  In
that case, identification of LNP-capable carriers providing service in the
targeted NPAs will be made by NANPA. 
Notification of the first Implementation Meetings for NPAs in the
rollout schedule will be made to the affected service providers
approximately eight months after contractor selection and can begin promptly
after approval of the National PA System.


 


There
are a number of reasons why we proposed the rollout schedule as we have:


 


98





















 


	
  National Thousands-Block

  	
   

  	
   

  
	
  Pooling Administration

  	
   

  	
  Section 2.0

  



 


•                        Our
transition will be seamless, risk-free, and timely to implement because we are
the current pooling administrator in the vast majority of the active and
operational state trials


 


•                        We
will employ the results from PATsm to produce a rollout schedule that
allows the true impact of pooling to be integrated into the schedule.


 


If
one were simply to deploy pooling in these NPAs using the associated MSA size
and no information from PATsm, the rollout schedule would have
little meaning.  Our rollout plan
provides all parties with an opportunity to judge the schedule on the
basis of the Commission’s criteria and the ultimate benefits of pooling in
those NPAs. NeuStar will provide the entire schedule on an ongoing basis
so that the states and service providers can successfully plan for the entire
rollout.


 


2.2.6                                             Conclusion


 


As
a leading systems integrator and provider of complex, mission-critical systems,
NeuStar understands that managing high-end quality service and products is
essential to ensure on-time project delivery and deployment.  Accordingly, as provided in this section,
NeuStar embodies sound, disciplined project management principles to oversee
and monitor all required deliverables, milestones, and activities.  It is NeuStar’s Program Management’s
philosophy that the attainment and measurement of quality is the responsibility
of the entire National Pooling Administration team.  Strong quality assurance is the central theme
and focus of the National Pooling Administration Management team.


 


NeuStar’s
current well-experienced Pooling Administration team employs this culture and
attitude.  Instilling this philosophy
that customer satisfaction, and application performance is the overall concern
of the National Pooling Administration organization.   This type of philosophy and attitude will be
an ongoing mission of the management team throughout the contract’s term.  At NeuStar we strive to design and implement
quality into the product and process when we deploy a new business.


 


Therefore,
the pursuit of quality and experience is our most critical component to
offer.  NeuStar’s Project Management team
is committed to providing the highest level of support to the Commission and
the Telecommunications Industry.


 


99





















 


National Thousands-Block


Pooling Administration


 


CLIN 0001


 


	
  Pooling Administration System Development,

  	
   

  	
  NEUSTAR

  
	
  Deployment, and Acceptance

  	
   

  	
   

  



 


	
  January 30, 2001

  	
   

  	
  Quarter 1

  	
   

  	
  Quarter 2

  	
   

  	
  Quarter 3

  	
   

  	
  Quarter 4

  	
   

  	
  Total

  	
   

  	
  Quarter 1

  	
   

  	
  Quarter 2

  	
   

  	
  Quarter 3

  	
   

  	
  Quarter 4

  	
   

  
	
  Description

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  
	
   

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Total Labor Hours

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
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CLIN 0001


 


100





















 


National Thousands-Block


Pooling Administration


 


CLIN 0002


 


	
  Services in support of the Thousands Block

  	
   

  	
  NEUSTAR

  
	
  Pooling Administrator Requirements for FY1

  	
   

  	
   

  



 


	
  January 30,
  2001

  	
   

  	
  Quarter 1

  	
   

  	
  Quarter 2

  	
   

  	
  Quarter 3

  	
   

  	
  Quarter 4

  	
   

  	
  Total

  	
   

  	
  Quarter 1

  	
   

  	
  Quarter 2

  	
   

  	
  Quarter 3

  	
   

  	
  Quarter 4

  	
   

  
	
  Description

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  
	
   

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  
	
  [* * *]

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Total Labor Hours

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  



 


CLIN 0002


 


101





















 


National Thousands-Block


Pooling Administration


 


CLIN 0101


 


	
  Services in support of the Thousands Block

  	
   

  	
  NEUSTAR

  
	
  Pooling Administrator Requirements for FY2

  	
   

  	
   

  



 


	
  January 30,
  2001

  	
   

  	
  Quarter 1

  	
   

  	
  Quarter 2

  	
   

  	
  Quarter 3

  	
   

  	
  Quarter 4

  	
   

  	
  Total

  	
   

  	
  Quarter 1

  	
   

  	
  Quarter 2

  	
   

  	
  Quarter 3

  	
   

  	
  Quarter 4

  	
   

  
	
  Description

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  
	
   

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Total Labor Hours

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  



 


CLIN 0101


 


102





















 


National Thousands-Block


Pooling Administration


 


CLIN 0201


 


	
  Services in support of the Thousands Block

  	
   

  	
  NEUSTAR

  
	
  Pooling Administrator Requirements for FY3

  	
   

  	
   

  



 


	
  January 30,
  2001

  	
   

  	
  Quarter 1

  	
   

  	
  Quarter 2

  	
   

  	
  Quarter 3

  	
   

  	
  Quarter 4

  	
   

  	
  Total

  	
   

  	
  Quarter 1

  	
   

  	
  Quarter 2

  	
   

  	
  Quarter 3

  	
   

  	
  Quarter 4

  	
   

  
	
  Description

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  
	
   

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Total Labor Hours

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  



 


CLIN 0201


 


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National Thousands-Block


Pooling Administration


 


CLIN 0301


 


	
  Services in support of the Thousands Block

  	
   

  	
  NEUSTAR

  
	
  Pooling Administrator Requirements for FY4

  	
   

  	
   

  



 


	
  January 30,
  2001

  	
   

  	
  Quarter 1

  	
   

  	
  Quarter 2

  	
   

  	
  Quarter 3

  	
   

  	
  Quarter 4

  	
   

  	
  Total

  	
   

  	
  Quarter 1

  	
   

  	
  Quarter 2

  	
   

  	
  Quarter 3

  	
   

  	
  Quarter 4

  	
   

  
	
  Description

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  
	
   

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Total Labor Hours

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  



 


CLIN 0301


 


104





















 


National Thousands-Block


Pooling Administration


 


CLIN 0401


 


	
  Services in support of the Thousands Block

  	
   

  	
  NEUSTAR

  
	
  Pooling Administrator Requirements for FY5

  	
   

  	
   

  



 


	
  January 30,
  2001

  	
   

  	
  Quarter 1

  	
   

  	
  Quarter 2

  	
   

  	
  Quarter 3

  	
   

  	
  Quarter 4

  	
   

  	
  Total

  	
   

  	
  Quarter 1

  	
   

  	
  Quarter 2

  	
   

  	
  Quarter 3

  	
   

  	
  Quarter 4

  	
   

  
	
  Description

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  	
  Hours

  	
   

  
	
   

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Total Labor Hours

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  



 


CLIN 0401


 


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  Section 3.0

  



 


HIGHLIGHTS


 


•                  National
System offers numerous effort-saving and productivity-enhancing features to
reduce ongoing day-to-day PA operational costs


 


•                  National
System design meets the very stringent reliability, availability, and response
time requirements with redundancy of all components


 


•                  Redundant
data centers, each with fully redundant high-speed LAN and WAN backbones,
guarantee availability of a primary or backup site for transparent National PA
operations


 


•                  National
System comprises reliable, scalable processors from vendors such as
Hewlett-Packard, IBM, and Cisco


 


3.0                               NeuStar’s
National Pooling Administration System Technical Overview


 


NeuStar’s
state-of-the-art National System will be built on the proven components of our
State System to reduce development cost and risk; effort-saving features will
also keep productivity high to reduce day-to-day operational costs.


 


NeuStar
is privileged to be able to offer a National Pooling Administration System
(National System) which represents the evolution of our current and prior
solutions for Pooling Administration (pooling). 
As the current Pooling Administrator (PA) for 35 NPAs in 12 State
trials, NeuStar is uniquely qualified to provide a wealth of pooling
experience, understanding and expertise to the Telecom Industry.


 


The
initial iteration of NeuStar’s State Pooling Administration System (State
System) was a small, web-based application residing on a single box and serving
a single state (see Exhibit 3-1).  While
it did successfully provide basic pooling functionality, it was somewhat
limited in automated capability.  The
second iteration centralized the many small, single state systems into a more
sophisticated multi-state system.  It
offered increased automation of PA functions, as well as support of a more
diverse set of user types.  These improvements
came as a direct result of the years of hands-on PA experience and up-close
observation of the mechanics of pooling. 
With NeuStar’s National System, the Industry will be able to benefit from
NeuStar’s learned efficiencies numerous ways, including:


 


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  Pooling Administration 

  	
  Section 3.0

  



 


[* * *]


 


 


•                  Proven
methods and procedures developed from our vast pooling administration
experience


 


•                  Low-risk,
on-time delivery of a comprehensive, state-of-the-art system fully compliant
with requirements FCC


 


•                  Best
value costing – NeuStar is uniquely qualified in its ability to accurately
assess the effort required to build and operate the National System.  In addition, because we will reuse
significant components of our State System, we will be able to provide a great
deal of value to the Industry not only at no cost, but at an additional savings,
since these components would otherwise have had to be developed from scratch.
Furthermore, we are able to provide the benefit of our own pooling
administration-specific proprietary intellectual property at no cost.  This includes


 


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  Section 3.0

  



 


pooling specific forecasting tools, as well
as components of our State System.  For
items such as these, a royalty-free, perpetual right-to-use license will be
offered for the FCC.


 


The
following sections describe the system from both functional and architectural
perspectives. Capabilities of the system are defined in Section 3.1 below
and the various components of the system (hardware, software, connectivity,
etc.) are described in Section 3.2.


 


3.1                               NeuStar’s
National Pooling Administration System Functionality


 


Our
ability to leverage existing systems and procedures experience and knowledge
ensures the timely, cost-effective delivery of a fully scaleable
feature-functionality rich pooling system.


 


While
some may seem obvious in retrospect, actively performing the PA role for the
past three years provided us the vision necessary to realize these
efficiencies.  Such innovations include:


 


•                  Fully
automated “growth” block request handling


 


•                  Pool
ManagerSM advanced demand forecasting algorithm


 


•                  Automated
selection and tracking of LERG Assignee


 


•                  Auto-population
of form fields based on user profile information


 


•                  Fully
automated block disconnect, change, reclaim, and donate functions


 


This
section provides a functional overview of the automated capabilities of
NeuStar’s proposed National System. 
NeuStar will provide the Industry with a detailed Functional
Requirements Specification along with a prototype of the Web GUI for review
within two weeks of being selected as the National PA (see Exhibit 3-2 for a
preliminary depiction of NeuStar’s National System home
page). The development of the web site GUI will be performed in conjunction
with the FCC.


 


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  Section 3.0

  



 


[Exhibit
3-2:  Graphic Design]


 


[Exhibit
3-3:  Graphic Design]


 


NeuStar
acknowledges the FCC’s desire that the NeuStar National System GUI simulate the
look and feel and functionality of the NANPA CO Code Administration
System.  In addition, it is NeuStar’s
intent to hold design and implementation review meetings with the Industry on a
bi-monthly basis until the first set of NPAs have been established under the
National PA.


 


3.1.1                     Supported
Interfaces


 


As
required, NeuStar’s National System will support the following interfaces (see
Exhibit 3-3):


 


•                  Public Web—This
interface will provide a means by which all public pooling information may be
disseminated to the media and general public, and will be accessible via the
Internet.  Only aggregated data will be
considered public.  Service Provider
(SP)-specific data will be treated as confidential.  The web site will contain an online help
capability, search, FAQs, feedback capability, and contact information for
pertinent staff. Web information will be kept current; the rate area inventory
pool information will be updated within 15 minutes of any assignments.


 


•                  Private Web—This
interface, accessible only through login with a valid used id and password,
will allow registered users to access system functionality. The web site,
accessible via the Internet, will contain an online help capability, search,
FAQ, trouble ticket capability, e-mail link to the PA office, as well as
contact information for pertinent staff. 
Applied Innovation Management’s “HelpDesk Expert for Customer Service”
will be used to provide the trouble ticket, help desk, and knowledge-based
software solution.


 


•                  E-mail—The
System will use this interface for automated report and notification
distribution as well as for information exchange with NPAC, NANPA, and
registered National System users. 
Notifications will include System status, outage, and maintenance
notifications.


 


•                  FTP—The
System will support the use of an FTP interface as an automated method of exchanging
information (forms, data, reports, etc) with registered users.  Each user configured


 


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  Section 3.0

  



 


for FTP use will be assigned exclusive
inbound and outbound directories for file exchange.  Access to these directories will be password
protected.


 


•                  Fax—The
System will support information sent in via fax.


 


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  Section 3.0

  



 


3.1.2                     National
System Users


 


This
sub-section deals with the users of the National System application.  While other support and maintenance users
exist (e.g. System Admin and DB Admin), they are standard direct system users
and do not access through the Web-based GUI. 
These users will therefore not be addressed here.


 


3.1.2.1                                   User Types


 


The
National System will accommodate two main types of users: 1) those users
outside the pooling office (external), and 2) those within the office
(internal).


 


3.1.2.1.1                         External
Users—As
required by the National System requirements, NeuStar’s solution will allow for
several types of external Web users:


 


•                  Public Users—While
not registered users of the System, anyone wishing to have access to public,
non proprietary Pooling information will be able to access this via NeuStar’s
National PA public web site, www.numberpool.com.


 


•                  Block Applicants—These
registered users (also known as Service Provider users) will have access to the
private web site and all of the functions needed to interact with the PA.


 


•                  Audit Users—This
registered user type will have read-only access to all data on the National
System.  This user type will typically be
assigned to FCC-appointed auditors.


 


•                  Regulator Users—This
registered user type will have read-only access to all data within their
jurisdiction.  They will be granted
privileges based on NPAs.  Typically,
this user type will be assigned to State Public Utilities Commission staff.


 


•                  3.1.2.1.2                         Internal Users—NeuStar’s
internal users are all registered users able to login to the System via the
GUI.  Given our experience in pooling,
NeuStar proposes the following Internal User types:


 


•                  Pooling Administration Manager—This
user is reserved for NeuStar’s Director of Pool Administration Services, and
will have access to all System data and functionality.


 


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•                  Senior Pooling Admin—This
user type serves to allocate work to Pooling Admins, over which they have been
assigned authority.


 


•                  Pooling Admin—This
user type has access to pooling functions for NPAs to which it has been granted
access.


 


•                  Data Entry Users—Clerical
type user tasked to transcribe incoming applications received via fax and
e-mail to GUI based forms.


 


•                  User Admin—Controls
access security and user profiles for all registered Internal and External
users of NeuStar’s National System.


 


•                  Pooling Implementation Manager—This
registered internal user will have the ability to create, modify, and delete
the timelines associated with each pool. 
This user will also have access to SP forecasts and the System’s
reporting capability.


 


3.1.2.2                                   Access Control


 


Prior
to being assigned a registered user ID, each user will have to apply to the
Manager, Technical Operations in order to become a registered user.   This request, once accepted, will trigger
the creation of a registered user ID and password, and in some cases, an FTP ID
and password (if requested).  A user
profile will also be created that dictates the functions available to the user
and the data to which they have access. 
The validation of the request and the initial setup of the user will be
the responsibility of the User Administrator.


 


Once
a user has been established, they will be required to enter their user ID and
password each time they wish to access the NeuStar National System’s secure web
site.


 


Should
any difficulties be encountered either during the creation of a User ID, or in
that User’s access to the System, the User can call the Help Desk for timely
resolution of the problem.


 


3.1.2.3                                   User Administration


 


The
System’s User Admin user will have the responsibility for creating, modifying,
and deleting System Users of all types.


 


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3.1.3                     Pool
Processing


 


NeuStar’s
National System will support all Pool Processing functionality.  In order to perform these functions, the
System will maintain the following information for each pool:


 


•                  Pool
name


 


•                  SPs
active in the pool


 


•                  Whether
or not an SP has donated blocks to the pool


 


•                  SP
type, SP type of service, and whether or not the SP is certified


 


•                  The
SP’s list of OCNs active in the pool


 


•                  For
each OCN active in the pool:


 


•                  Name,
address, fax, and email of contact person


 


•                  Name
and User ID of each Block Applicant allowed to apply for resources


 


•                  Date
and content of the current forecast for the pool


 


•                  Whether
or not a new forecast is pending and its due date


 


•                  Whether
or not the OCN is already a LERG assignee in this pool


 


•                  If
already a LERG assignee, the number of pooled NXXs for which they are the LERG
assignee


 


•                  A
list of all NPAs in the pool


 


•                  For
each NPA in the pool:


 


•                  Whether
or not it is in jeopardy


 


•                  Which
NXXs in this NPA are pooling-enabled


 


•                  The
total number of pooling-enabled NXXs


 


•                  Current
status of every block in the pool (available, unavailable, suspended,
contaminated, etc)


 


•                  The
rate area to which each block belongs (note: each pool is associated with a
single rate area)


 


3.1.3.1                                   Pool Creation


 


The
System will support the creation of a pool in accordance with Section 7.1
of the INC Thousands-block Pooling Guidelines. 
It will provide both tracking and reminder mechanisms to assist the
assigned Pooling Admin and the Pooling Implementation Manager in managing the


 


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creation
of the pool.  The system will
automatically monitor all pooling timelines in order to generate notifications
to interested parties whenever a milestone is reached.  These notifications will be generated either
via the user task list functionality, or by email, should the user be signed up
for the distribution.


 


The
supported functionality will include:


 


•                  Creating
the initial timeline for an NPA


 


•                  Modifying
an existing timeline for an NPA


 


•                  Creating
a new version of a timeline for an NPA


 


•                  Viewing
a timeline


 


•                  Timeline
milestone processing


 


3.1.3.2                                   Pool Modification


 


NeuStar’s
National System will support the modification of a pool, including: changing a
pool’s properties; NPA Relief (i.e., overlays or splits); and Rate Area
consolidation


 


3.1.3.3                                   Monitoring


 


The
System will monitor each pool for the current forecasted demand for the pool
for the next six months and the current known availability of blocks in the
pool on a continuous basis to ensure appropriate inventory levels are
maintained.


 


The
System will automatically update the forecasted demand for a pool whenever any
of the following events occur: a new semi-annual forecast is received; an
unscheduled new forecast is received; an ad hoc forecast is received; a new SP
joins the pool and provides its forecast; and an existing SP updates its
forecast.


 


The
System will automatically recalculate the current known availability of blocks
in a pool whenever any of the following events occur:


 


•                  The
pool is first created (based on the subscribing SPs’ donations)


 


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•                  Blocks
are donated to the pool


 


•                  Anytime
the pool is replenished to meet the forecasted demand for the next six months


 


•                  The
special needs of a SP can only be satisfied by obtaining a whole CO code, but
not all of the blocks will be kept by the applying SP


 


•                  Blocks
are disconnected from an SP


 


•                  A
block is reclaimed from the SP to which it was earlier assigned because a PA
Part 4 was never submitted


 


•                  Blocks
are assigned to satisfy the needs of a correctly submitted Part 1A


 


3.1.3.4                                   Replenishment


 


NeuStar’s
National System will ensure there are enough blocks available in each pool to
meet forecasted demand for the following six months by automatically checking
the forecasted demand against the number of blocks available when:


 


•                  A
pool is first being implemented – at the date corresponding to the “PA
Assessment of Industry Pool Surplus/Deficiency” milestone.


 


•                  At
the end of every calendar month


 


•                  An
existing SP revises its forecast


 


•                  A
new SP enters the pool (with a new forecast)


 


•                  The
System receives an Ad hoc forecast


 


The
criteria for replenishment is as follows:


 


•                  At pool creation—The
System aggregates the forecasts for the next six months and compares the result
against the total number of blocks donated to its inventory.  If the inventory is not adequate, the pool
needs to be replenished.


 


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•                  For established pools—The
System uses the known forecast information together with information on the
actual assignment of blocks and blocks available, to determine if replenishment
is necessary.


 


Should
replenishment be necessary, the National System will then automatically select
and appoint a SP as the LERG Assignee. 
The System will employ the criteria outlined in the latest INC Pooling
Guidelines to determine the SP of choice. 
This automation represents another of NeuStar’s innovations that reduce
the effort involved in administering pools, which in turn provides value to the
Industry by contributing to the reduction of staff required to efficiently and
properly perform the PA function.


 


3.1.4                     Forecast
Processing


 


From
a simplified perspective, forecast processing consists of collecting individual
SP forecasts and aggregating them into an overall forecast for each pool.  However, it has been NeuStar’s experience
that, with proper interpretation, the forecasts can in fact be made far more
accurate.  To that end, NeuStar developed
an algorithm representing a forecasting model called Pool Managersm,
(PM) currently being used in conjunction with NeuStar’s State System.  This algorithm is currently patent
pending.  This model offers the value of
self-calibration, which allows it to become increasingly accurate, as more
actuals are added to the forecasting mix. NeuStar will integrate the PM
capability into the System.  The proposal
includes a royalty free, perpetual right-to-use license for PM.  The following subsections identify the types
of forecasts collected, how they can be submitted and the various reports
derived from the forecasts collected.


 


3.1.4.1                                   Forecast
Types


 


The
following is a list of forecast types collected by the National PA:


 


•                  Semi-annual Forecasts—A
semi-annual forecast will be collected from each SP participating in each
pool.  When a SP submits a valid new
forecast for a pool, the system will automatically update the database, and run
the pool manager module, there by making sure that enough blocks will be
available to SP’s utilizing the pool, while not opening NXXs unnecessarily.


 


•                  NRUF Data—The
System will automatically receive NRUF data requests semi-annually and collect
this data to be used for overall forecasting purposes.


 


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•                  Ad Hoc Forecasts—An
Ad Hoc forecast is one that is produced as a result of a PA or Regulator
request.  NeuStar’s National System will
provide a mechanism through which the PA can generate an Ad Hoc request to
SPs.  The System will provide a number of
filters to enable the system to limit the request to one SP, Multiple SP’s or
all SP’s


 


•                  The
notice received by the SP will come in the form of an e-mail generated by the
System, and/or as an action item in the SP’s Block Applicant’s task list.  When a SP submits a valid new Ad Hoc forecast
for a pool, it will replace the existing forecast for that pool.


 


•                  Unsolicited Forecasts—At
any time, an unsolicited forecast may be received from a SP.  This forecast will replace any existing
forecast for that pool.


 


3.1.4.2                                   Submitting
Forecasts


 


NeuStar’s
National System will accept SP forecast submissions via multiple channels,
including:


 


•                  The
GUI forms provided on the System’s
secure web site.  Where possible, the
System will auto-populate fields on the form (e.g. – date, rate area name,
etc.), saving the SPs valuable time.


 


•                  A
properly formatted file submitted via the System’s FTP
capability.  The System will recognize
receipt of the file and, using an automated utility, read the information into
the forecast database.


 


•                  A
properly formatted file submitted as an email
attachment.  The PA User will then be
able to invoke a System utility that will automatically read the information
into the forecast database.


 


•                  Fax submission.  In this case, a Data Entry User will enter
the faxed information into the System on behalf of the SP.


 


3.1.4.3                                   Reporting


 


Upon
receiving updates to the forecast database, the System will automatically
generate updated aggregate block holder forecast data reports.  It will be available to regulatory authorities,
at their request.   Disaggregated Block
information shall be provided to the State Commissions, as per FCC order 00-104
..  Other reports available from the
System will include: Blocks Assigned, Blocks Available, and Pooling Tracking.


 


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3.1.5                     Forms
Processing


 


NeuStar’s
National System will accept all Industry standard forms via the GUI, FTP
interface, e-mail, or fax.  The System
will respond to the SP in the same manner that the originating form has been
received.


 


Via
the GUI—From the GUI, located
on the secure web site, the SP’s Block Applicant user will have the ability to
bring up any desired form through the GUI. 
The System will automatically check each submission for completeness and
semantic correctness.  Syntactic errors
will need to be corrected before the System will accept the submission.  Semantic errors will usually result in the System
generating a PA Part 3 with an explanation of the rejection.  Users will be able to reuse the erroneous
form as a basis for resubmitting the form, thus avoiding having to re-enter the
entire form from scratch.


 


For
users’ convenience, each form will also be auto-populated, where possible, with
the information provided in the user’s profile. 
For fields that are not auto-populated, each field’s syntax will be immediately
checked for correctness, and the user will be immediately notified of any
errors.  Once accepted, the System will
proceed with the proper processing, depending on the type of form being
submitted.


 


Via
FTP—In this situation, SP
Block Applicants with FTP access capability will be able to submit properly
formatted flat files to their private “incoming” FTP directory, which resides
on the System.  The System will automatically
scan all “incoming” FTP directories on a periodic basis to search for this type
of submission.  NeuStar will publish
formats of each supported FTP Form, as well as FTP file naming conventions, in
its National System FRS document.


 


Each
System response to an SP’s FTP initiated request will be delivered to their
private “outgoing” FTP directory, which will also reside on the System.  SPs possessing an “outgoing” FTP directory
will be required to search it periodically for new deliveries of reports, forms
and/or notifications, and process them appropriately.


 


NeuStar
proposes that the FTP mechanism support all pooling forms.  These include: Part 1A; Part 1B; PA Part 3;
PA Part 4; PA Forecast Reports; TN Level MTEs; and NeuStar PA Donation Forms.


 


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The
System will have the ability to accept the formatted FTP form files, which will
then be processed as would a GUI based form, with the exception that all
replies will be returned to the Block Applicant via FTP as well.  Also, unlike the web GUI, no auto-populate
capability, nor modification of individual fields on a rejected form, will be
supported via the FTP interface.  All
forms must be resubmitted in their entirety.


 


Via
Email and Fax—Forms received
unformatted email or via fax will be manually entered into the System by a Data
Entry User, on behalf of a SP, in the order they are received.  Some validation checks will be performed by
the Data Entry User prior to entering the form into the System.  Should any errors be found, the Data Entry
User will communicate the error back to the SP (via the same means it has been
received) and request that they resubmit the form.  If, while entering the form into the GUI, an
error preventing the submission of the form is encountered, the Data Entry User
will abort the GUI form, inform the SP of the error, and request that the form
be resubmitted.


 


For
each System output to the SP made during the processing of a request, the Data
Entry User will need to capture the output into a file, and respond to the
proper SP contact via the same method of transmission it was received.


 


For
email attachment form files that are received in NeuStar’s published format
(formats will be included in the National System FRS Document), the System will
electronically process them.


 


3.1.6                     Resource
Application


 


The
single most important capability of NeuStar’s National System is that it will
allow SPs to apply for numbering resources. 
The System will allow Block Applicants to submit Part 1A forms, either
via the GUI, FTP, email, or fax.  The
Part 1A form will initiate the process of applying for resources, depending on
whether the SP desires: individual blocks; a full NXX on behalf of a PA (to
replenish pool); a full NXX for the SP’s customer specific request; or a block
to be used for a LRN.


 


The
following forms will have to be successfully exchanged between the SP and
NeuStar’s National System: Part 1A; Part 1B; TN Level MTE; PA Part 3; and
1,000-Block Level MTE; and PA Part 4.


 


In
addition, the System will help expedite the processing of each request by
placing task reminders in the appropriate User’s Task List.


 


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One
of NeuStar’s many proposed System feature innovations involves the use of a
“task list.”  An individual task list
will be associated with each registered user on the System.  It will provide a means whereby the System
and/or a registered user will be able to send a notification or assign a work
task to a particular registered user. 
The message in question will be kept in the destined user’s task list
for that user’s viewing once they have logged into the private National System
Web site.  NeuStar has found this feature
to be particularly useful in our State System.


 


Blocks
will be assigned in appropriate rate area pools. Certain requests, such as an
application for a “growth” block, will be fully automated, as all necessary
information can be validated and processed by the System, without any manual intervention
from the personnel.  This results in an
overall savings to the Industry, due to a net reduction in the pooling
administration staff.


 


3.1.7                     NPA
Jeopardy Processing


 


NeuStar’s
National System will allow PAs to specify that a particular NPA is in
Jeopardy.  In doing so, the PA will be
prompted to indicate whether “Special Handling” is necessary.  Special handling may be required if there are
no standard procedures yet for Jeopardy.


 


When
“Special Handling” is necessary, the System will automatically force all
resource requests to be authorized by the responsible PA (i.e. – fully
automatic processing of “growth” block requests is halted). The System will
notify active SPs to donate all unused blocks in this NPA.


 


The
system will send notifications to all “concerned” users (via the User Task List
for GUI users and email for other users). 
Should the System be unable to notify a particular concerned user, the
PA will be informed, via their task list, to contact these SPs directly.  In addition to informing users of the
jeopardy, they will also be requested to submit an ad hoc forecast based on the
guidelines.


 


3.1.8                     Block
Functions


 


In
addition to the obvious application and allocation of a block, NeuStar proposes
that the National System also provide functions to facilitate a number of other
block level requests.  All block function
requests will be time stamped, in order to allow for tracking and auditing in
the event of any dispute over resource handling.  These functions, described below, will be designed
with the utmost automation possible. 
This will provide the Industry with overall savings, thanks to a
reduction in the personnel requirements to operate the National Pooling
Function.  If, for any


 


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reason,
an application is not processed within seven calendar days of submittal, the
System will automatically place a notification into the appropriate Pooling
Admin’s Task List, reminding them to take action on the request.


 


Transfer—In
order to accommodate situations where a large customer is moving from one SP to
another, or when a SP is reorganizing OCNs due to a merger or acquisition, the
System will support the transfer of a Block from one OCN to another.


 


The
forms associated with applying and allocating blocks (Part 1A, Part 1B and PA
Part 3) will also be capable of accommodating transfer requests.  In addition to these forms, a letter will be
required of the transferring SP, confirming the transfer.  NPAC will automatically be emailed,
communicating the transfer.  The
responsible PA user will also automatically be sent Task Items reminding them
to update RDBS database, as required.


 


Disconnect—A
SP wishing to voluntarily return a block to the pool will be able to do so
using the Part 1A, Part 1B and PA Part 3 forms and selecting the “disconnect”
type of request.  The System will also
automatically generate and email a Reclamation form (part 5) to the NPAC, as
well as send a Task Item to the responsible PA to update RDBS database.


 


Change—The
INC Guidelines and forms allow block holders to change certain characteristics
of a block previously allocated to them. 
This function can only be invoked by the SP who ‘owns’ the block, and
only after the PA Part 3 for this block has been created. The form to be used
for performing this function is the Part 1A and associated Part 1B.  When this application is submitted, it will
be treated like a normal submission, except that no resources will be
allocated.


 


The
changeable block characteristics include: Block Applicant; AOCN; Requested
Block Effective Date; Request Expedited Treatment; Type of Service Provider;
Type of Service; Current State of Certification; Information in “Part 1B Section B”;
and NPAC Activate Block Range.


 


Donate—This
function is used when a SP voluntarily donates a block to a pool.  It is primarily used when a pool is first
created for a rate area.  For each block
being donated, the SP must complete the information regarding the NPA, rate
area, Switch ID, OCN, AOCN, whether the block is portable, and the full
NPA-XXX-X of the block.  This form is a
NeuStar-created form as there is no standard form defined by INC.


 


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As
the PA, NeuStar will automatically be tasked to verify that the NXX is a)
portable in NPAC, b) listed under correct SP in NPAC, c) rate center listed in
the LERG, and d) carrier listed in the LERG. 
We do this to ensure everything is set up in the NPAC and LERG.  If not marked as portable in NPAC, blocks can
not be ported thus causing a delay in the block assignment.


 


Reclaim—This
function will be used exclusively by a Pooling Administrator to reclaim a
block.  From the Reclamation function on
the GUI, the PA will enter the tracking number of the block application that
was never put into service.  The System
will then present a Thousand Block Reclamation Form with a new tracking
number.  Once the PA fills out and
submits the form, an email notification is sent to the NPAC to process the
reclamation.  Once completed, the System
will reclaim the block and mark it as available again.  A Task Item will then be assigned to the PA
to update RDBS database and then notify the SP that the block reclamation has
been completed.


 


3.1.9                     Viewing
Data


 


GUI
User profiles will provide data filtering capability which will define for each
user (both internal and external users) what data they will have read or
read/write access to.  A number of
business rules will be used as defaults. 
They include:


 


•                  Block
Applicants can only access their own data


 


•                  PA
can only access data for NPAs to which they have been assigned


 


•                  A
Senior PA can only access data pertaining to the PAs for whom they are
responsible


 


•                  Data
Entry Users cannot view any forms, except those they are using to enter data


 


•                  Regulator
Users can only view data pertaining to their jurisdiction


 


•                  Auditor
Users have read-only access to all data.


 


•                  Aggregated
data is considered public, and will be made available on the System’s Public
Web site.


 


3.1.10              Data Retention


 


NeuStar’s
National System will keep data available on-line for a minimum of two years,
and subsequently in archive for not less that five years.


 


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3.1.11              Audits


 


The
System will allow for Auditors to view all System data and functionality via
the assignment of Auditor User IDs to FCC assigned auditors.  These User IDs will allow read-only access to
the entire System.


 


3.1.12              Feedback


 


NeuStar’s
National System will provide dual mechanisms to provide electronic feedback
both from the Public Web site and the Private Web site.


 


Public
Feedback Function—From the Public Web
site, the general public will be offered the ability to provide feedback, which
will be emailed to NeuStar’s National PA Help Desk.


 


Trouble
Ticket System—From the Private Web
site, registered users will have access to NeuStar’s National PA Trouble
Ticketing System.  The Trouble Ticketing
System will be a COTS system supplied by Applied Innovation Management.


 


3.1.13              Reporting


 


Our
National PA System will possess a rich suite of pre-defined reports modeled
after the reports that are currently available from our State PA System.  These reports include aggregated NPA rate
area pool status reports, such as:


 


•                  All
pooled thousands-blocks in the industry inventory pool (i.e. NPA-NXX-X level
information displayed)


 


•                  Status
of the thousands-blocks, i.e., allocated/assigned, available


 


•                  Identification
of the SP to which the thousands-block has been allocated and whether or not a
thousands-block is contaminated


 


•                  A
forecast of the number of new codes required in the next 12 months


 


The
National System will come equipped with a report creation capability (included
with the Oracle DBMS package) which will allow for all pre-defined reports to
be programmed for periodic or on-demand generation.  This capability will also allow for NeuStar
personnel to create ad hoc reports, at users’ request.  The System will have the capability to
automatically distribute reports to a


 


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distribution
list consisting of email addresses and outbound FTP directories.  Prior to the distribution of reports, the
System will be capable of verifying that all data contained in the report falls
within certain ranges. System notifies the Senior PAs that the report results
should be verified.


 


3.1.14              Optional
Pool Reporting (CLINS 0003, 0102, 0202, 0302, 0402)


 


Aggregated
NPA rate area pool status reports will be accessible to State and Federal
Regulators via the public portion of the web site.  As our State System does today, our National
System will also be able produce the same NPA rate area pool status reports
using disaggregated, service-provider specific data as applicable.  Per FCC Orders, these disaggregated reports
will be available to State and Federal Regulators from the private portion of
the web site.


 


If
there is a requirement to produce reports that are not a part of the standard
suite of aggregated and disaggregated NPA rate area pool reports, commonly
referred to as ad hoc reports, during the initial pooling rollout phase or
other times during the contract period, and if that requirement has a cost
impact on the contract as proposed and awarded, NeuStar will notify the Contracting
Officer.


 


3.2                               NeuStar’s
National System Architecture


 


NeuStar’s National System, designed to amply
meet the needs of pooling both now and in the future, is easily scaleable and
fully redundant to ensure the requisite level of high availability is maintained.


 


NeuStar
is proud to offer the benefit of our vast experience in providing the
Telecommunications Industry with high quality, correctly sized, high
availability, mission critical systems. 
We will provide the Industry with a solution that suits the needs of
pooling administration both now, and into the foreseeable future.  We will provide a System capable of
self-monitoring its own performance and efficiency, in order to enable the
immediate identification of a need for additional resources.  The proposed architecture is easily and
inexpensively scalable, capable of offering any amount of incremental capacity,
thanks to highly available and scalable IBM, HP and Cisco hardware
platforms.  The System has been
configured to offer high availability, in line with and even surpassing the
stringent requirement placed upon it. 
Where any single component is unable to offer the required availability,
redundancy has been added, either locally or through the use of the backup
site, which guaranties the System’s high availability.


 


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To
achieve the best solution for the National System, we leveraged our past
experience in developing client/server applications with online transaction
processing and distribution of information capabilities.  Taking the System Requirements into
consideration, NeuStar evaluated several options, as discussed below, and has
carefully selected the most logical, cost-effective architecture design to
amply meet the FCC’s PA System Requirements—while offering maximal flexibility
and scalability in the future.


 


For
hardware, NeuStar considered both a continuously available Stratus Computer
Systems-based hardware architecture and an alternative architecture consisting
of a combination Hewlett Packard (HP) Unix-based 9000 Series N-Class servers
and IBM Netfinity 4500 Pentium-Class servers that will provide
high-availability.


 


Continuous-availability
computing, sometimes also described as fault-tolerant computing, is defined as having
your computers up 100% of the time.  This
type of system must be capable of being maintained while it is running.  Continuous-availability computing is achieved
through hardware redundancy, usually within the box.  Stated another way, each critical piece of
hardware in the system has multiple backup copies so that if a failure occurs
the system will immediately recognize the failure and continue to operate
without missing a step.  For example, in
a continuously available hardware architecture, multiple CPUs, each with its
own memory and resources, execute each instruction simultaneously.  If one of the CPUs experiences some type of
failure, another can take over, and the system will continue to operate with no
data loss or no ill effects.  Continuous-availability
computing is about true redundancy at a physical level where any component can
fail and nobody knows about it even for a second.  On the other hand, the term high-availability
is used to describe a system that has some amount, even though the amount may
be small, of fail-over time.  According
to IBM Redbooks, a service level above 99.7% is typically accepted as high availability.


 


At
NeuStar we are highly experienced with the Stratus Computer Systems platform,
and we believe it would be a suitable platform for building a continuous
availability system.  However, the
National System RFP states, “The PA System must exceed 99.9% of scheduled up
time, must be down for less than 9 hours per year for unscheduled maintenance,
and must be down less than 24 hours per year for scheduled maintenance.”  These requirements, while stringent, do not
dictate a continuously available system but rather describe a high availability
system.  There is a certain amount,
though


 


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small,
of allowable downtime.  This time allows
a system that has encountered a failure situation to switchover from a primary
to a secondary, or backup site.


 


Systems
able to tolerate even a small amount of downtime are able to enjoy significant
cost savings over those that cannot.  The
cost curve when moving from high availability toward continuous availability
shows a steep incline.  Additionally,
high availability configurations are showing continued improvement over time.  Hardware and software vendors have been made
aware of the desirability of these configurations.  Hence, it is not cost-effective to build a
continuously available system when a high-availability system will meet
requirements.  Therefore, NeuStar has
engineered a National System that provides the required high-availability,
reliability, performance, and capacity needed at a reasonable cost.


 


This
section will describe the development, testing and production environments
that will constitute NeuStar’s National System.


 


3.2.1                     Development
Environment


 


NeuStar
is proposing a Development Environment architecture that features the advantage
of being an exact replica of the Production System.  This will allow ample capability to develop
and later enhance the System.  While
having a fully duplicated Production System as a Development environment would
normally be considered an expensive luxury, in this case, it is justified by
the fact that this environment will, in fact, perform triple duty.  NeuStar proposes that this environment be
used as the Test Environment and the Back up Production Environment, in
addition to the Development Environment.


 


The
Development Environment, itself, will feature a number of widely accepted
development tools, including: Oracle, J2EE, and WebLogic.  These products have been selected for their
proven effectiveness and stability.  They
are all widely used, both in the Industry, as well as within NeuStar.


 


The
effectiveness and stability of the products making up the Development
Environment not withstanding, NeuStar is most proud of our Development
staff.  They consist of highly qualified,
competent people, experienced and intimately familiar with the platforms and
development tools being proposed.  These
same people also developed NeuStar’s State System.  Just as NeuStar’s existing State PA personnel
are the major factor in what will make the National PA Service a


 


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success,
NeuStar’s Development Team is the major factor in what will make NeuStar’s
National System a success for the Industry and NeuStar.


 


The
following subsections describe the hardware, software, communications and
security configurations specific to the Development Environment.


 


3.2.1.1                                   Hardware
Configuration—Development Environment


 


NeuStar’s
Development hardware configuration provides ample capability to meet the needs
of NeuStar’s developers.  The hardware,
listed below, is capable of supporting all of the selected software development
tools to be used in building the National System.  The Development Environment hardware will
also be used as the Test Environment hardware, as well as the Production Backup
System, ensuring that full use is made of the hardware.  The Chicago portion of Exhibit 3-4 illustrates
the top-level view of the hardware architecture comprising the National System
Development Environment.  Its components
include:


 


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One
Cisco 3640 Series Router—The Cisco 3640 was deemed
to be very suitable to NeuStar’s high availability/ best value System
package.  It is a multi-service router
that supports a variety of industry standard routing protocols, including BGP,
and implements a suite of security features. 
Packet filtering features ensure that only the traffic required by the
National System will be allowed to enter the network, and TACACS+ authenticates
and logs all user access to the router. 
The Cisco 3640 has redundant external power supplies, ensuring
continuous operation of the unit in the event of a single power-supply
failure.  At 70,000 packets per second,
the forwarding rate of the router safely exceeds the requirements of the
System.  The architecture of the Cisco
3640 is also scalable, ensuring that as the bandwidth requirement increases,
the router will be able to incrementally meet requirements.


 


One
High-performance Hewlett Packard 9000 Unix-based N-Class Enterprise Server—In
keeping with our goal of designing a “best value” system that provides the
needed capabilities, we have chosen a hardware combination of Hewlett Packard
(HP) Unix-based 9000 Series N-Class servers and IBM Netfinity 4500
Pentium-Class servers.  The HP 9000
N-Class server provides a powerful, versatile midrange platform that supports
enterprise-class applications, is designed for OLTP (On-Line Transaction
Processing) applications, features high availability, and gives top performance
at an affordable price.  The HP 9000
N-Class server is also highly scalable, which will ensure that the National System
will be responsive to end-users, even as they increase in number and activity
level, in the future.  The HP 9000
N-Class server is highly scalable because it can be expanded from 1 to 8 CPUs
and from 128 Mb to 32 Gb of physical memory. 
It also supports up to 72 Gb of internal storage and up to 71 Tb of
external storage.  These are all
desirable features for the System and will help ensure its long-term
viability.  For the purposes of the
National System, this server will be used for the database application. NeuStar
has made this choice to ensure that the database server will never get loaded
down by auxiliary processes, thereby providing the maximum possible performance
for database transactions and ensuring responsiveness to end users.


 


One
RAID Controller for the Database’s Disk Access—Bundled
with the HP Server, the RAID controller allows for disk mirroring, thus
protecting against data loss by ensuring no single point of failure for the
disks.


 


One
12 GB DAT tape drive—For performing system
backups


 


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Five
IBM Netfinity 4500 Pentium-Class Servers
(two application servers, two web servers and one System firewall server)—The
IBM Netfinity 4500 Pentium-Class servers will be used for all of the other
software processes, including proxy web servers, application servers, and
firewall.  NeuStar has chosen
Pentium-Class servers because they are powerful enough to do the job and are
less expensive than Unix-based servers. 
There are a number of manufacturers that make Pentium-Class servers that
would be suitable, but NeuStar has chosen IBM because of their reputation for
building reliable computer hardware.  The
IBM Netfinity servers, like the HP 9000 server, are highly scalable, providing
for both CPU and memory upgrades for additional capacity.  Each Netfinity 4500 Pentium-Class Server
comes standard with 128Mb of RAM and can be upgraded to as much as 4Gb of RAM.
Each Netfinity also comes standard with one CPU, but can be upgraded to two CPUs.


 


One
3com SuperStack II Baseline Switch for the Environment’s LAN—This
switch has been selected for its capability, reliability and value.  While there are many suitable products in the
marketplace, NeuStar believes in choosing a competitive, established and proven
vendor (3com) for our System solutions.


 


3.2.1.2                                   Software
—Development Environment


 


NeuStar
uses object-oriented methodologies and Industry-accepted software
architectures, including appropriate analysis and design patterns, to ensure
the required functional flexibility of multi-tier application architecture.


 


Using
sound software development tools and using them well are the most important
success factors in developing a high quality system.  In order for a System to remain useful over
time, the tools used to build it need to be widely used and evolving.  This will guaranty that the tools will
continue to meet System Development needs over time, as well as allowing for
continuous availability of personnel skilled in the use of the tools.  With these factors in mind, NeuStar has
assembled a suite of tools that support all aspects of software
development.  These include tools for
configuration management, design, modeling, software development, web
development, and database development.


 


[* * *] [2
pages]


 


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·      BEA Systems is one of the world’s leading
e-business infrastructure software companies


 


·      WebLogic Server supports clustering, which
automatically provides load-balancing and insulates users from application
server failures (a prime consideration for the National System)


 


·      BEA WebLogic Server Clusters are designed
to deliver scalability and high-availability to J2EE applications in a manner
that is completely transparent to application developers


 


·      WebLogic Server is battle-tested, being
used by many leading edge e-commerce firms on large scale high visibility
projects for Fortune 500 companies and the Federal Government


 


·      BEA Systems has received numerous Corporate
and Product awards, which indicates growing stability and wide Industry
acceptance of the Company’s products


 


·      More than 8,000 companies have chosen the
BEA WebLogic E-Business Platform TM as the underpinnings of their business to
keep them fast-moving, flexible and future-proofed


 


Overall,
the stability and capabilities of WebLogic Server and BEA’s position as an
Industry leader make it an excellent choice for the National System.


 


[* * *] [3 pages]


 


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Operating
System—The HP 9000 N-Class
Server comes bundled with the HP-UX version 11.20, Hewlett Packard’s own
Unix-based operating system.  HP-UX is a
powerful operating system that supports multi-threading and is well matched
with the chosen database of Oracle.


 


For
the Pentium-Class servers, although Windows NT or another Unix-based operating
system could be used, NeuStar has chosen Red Hat Linux for a number of
reasons.  Firstly, IBM recommends Linux
for use in building high availability systems on Netfinity Servers.  In fact, IBM has recently published several
papers, available through IBM Redbooks, on the virtues of building high
availability clusters with Linux on IBM Netfinity Servers.  Secondly, Linux is “open source” software.  “Open Source” is a new term recently defined
to describe software which is available to the public in source code form, and
which does not have licensing restrictions limiting use, modification, or
redistribution.  The important issue is
that everyone saves by choosing Linux because there are no user licenses to
purchase, and because the Linux Operating System’s kernel, the core component
of the operating system, and many of the utilities that come with Linux are
free.  Also, many software development
experts believe that Linux, which is an implementation of the Unix operating
system and thus has 30 years worth of testing and improvements in multi-user
environments behind it, is more reliable than Windows NT.  In addition, choosing Linux means that, in
the future, the System will not be restricted to a commercial vendor’s
proprietary tools, as would be the case if we were to choose Windows NT.


 


While
we could just get on the Internet and download all of the freely available
Linux software we might need, a better option is to purchase Red Hat
Linux.  Red Hat Linux is not free but is
inexpensive compared to the commercial operating system options such as Windows
NT.  What makes Red Hat worth purchasing
is its installation program, which makes installing and setting up Linux easy,
the documentation that Red Hat provides for Linux, and the technical support
available from Red Hat.  Overall, the
choice of Red Hat Linux makes the most sense for NeuStar’s “best value” National
System.


 


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3.2.1.3                                   Communications—Development Environment


 


Access
to the National System development environment will be through the local
Intranet resources only.  The development
environment will be inside the local System firewall.  Additionally, NeuStar’s Intranet firewalls
will provide additional protection from the outside world (see shown earlier in
Exhibit 3-4).  The development
environment, including the Oracle database, the HP-UX Operating System
installed on the database server, and the Linux Operating Systems installed on
the web server, application server, and firewall server computers will have
password and user role/privilege protections. 
Only authorized users with valid user IDs and passwords will be granted
access, and the actions each user will be allowed to perform will be restricted
by roles and privilege protections as well as Unix user and group file
permissions.  Architects, designers, and
developers will access the development environment through standard Unix/Linux
access mechanisms, including terminal emulation programs, Unix/Linux GUIs, and
virtual machine software loaded on their PCs.


 


[* * *]
[4 pages]


 


3.2.3                     Production
Environment


 


NeuStar’s
National System Production Environment provides a fully redundant System,
offering both a primary site, located in Sterling, Virginia, as well as a fully
functional backup site in Chicago, Illinois. 
This architecture will allow NeuStar to satisfy the availability
requirements outlined in the RFP, given the ability to switchover during any
prolonged Primary site outage, and run the System indefinitely, and in a fully
functional manner, from the backup site in Chicago.  This switchover is made possible by the fact
that a complete and up-to-date database will be kept at the backup site.  This will be made possible using Oracle’s
advanced replication capability.


 


3.2.3.1                                   Hardware Configuration—Production Environment


 


The
hardware configuration for the Production Environment consists of the hardware
deployed at the primary site, as well as the Hardware deployed at the backup
site (see Exhibit 3-4).  In the event of
a prolonged degradation, a failure or a disaster at the primary site, the
active Production site would be switched over to the backup site.  Since the backup site facility is shared
between Development, Testing and Production backup, any development and/or
testing taking place at the backup site would cease until the primary site is
made operational again.


 


 


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For
a description of the hardware configuration at the primary System site, see Section 3.2.1.1,
as the primary site configuration, located in Sterling, Virginia, is identical
to the Backup /Test/Development site configuration, located in Chicago,
Illinois.


 


From
a System sizing perspective, NeuStar considered the requirements for the
Pooling Administration system capacity and response times from several possible
viewpoints.  The stated requirement for
supporting 600 simultaneous users with an average holding time of 0.5 hours
could be taken to mean that at least 600 simultaneous connections to the web
servers and application servers, supported appropriately by the database server
must be accommodated.


 


One
method of evaluating the proposed systems compliance with this requirement is
to make use of one or more of the current, widely accepted web performance
benchmarks evaluation suites.  The
SPECweb99 benchmark suite provides a highly objective and representative
benchmark for measuring a system’s ability to act as a web server.  It provides an accurate measurement of
expected simultaneous connections (rather than HTTP operations), as defined and
agreed to by major participants in the WWW market.  The SPECweb99 result for our proposed machine
configuration yields a comfortable support level for up to 1000 simultaneous
connects.


 


Other
possible approaches to evaluating the expected workload on the Pooling
Administration system include estimation of possible numbers of systems
requests over a period of time.  Given
the 600 simultaneous users with a 0.5 hour holding time, one might expect up to
28,800 user “sessions” per 24 hour period. 
If an assumption is made that a typical user might visit or view 20 web
pages during the 1⁄2 hour session, a total of 576,000 page view or “hits’ might
be expected during a 24 hour period. 
This potential workload was modeled, considering factors such as LAN/WAN
bandwidth, Max PDU sizes, protocol overhead, the range of page sizes expected
in a typical mix, the CPU time per HTTP request, disk response times, and
database server response times.  In this
modeled scenario, the proposed Pooling Administration system will easily
support a workload in excess of 1.5x that imposed by those stated.


 


The
proposed NeuStar solution is also characterized by extraordinary scalability
should workload increase in future years. 
The Web and Application servers are being proposed in a clustered arrangement
(two machines per cluster) initially. 
The size of these server clusters may be easily


 


 


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increased
to provide additional capacity.  The
database server proposed can likewise be expanded to accommodate up to 16
processors, and over 70 TB of disk storage capacity.


 


3.2.3.2                                   Software Configuration—Production Environment


 


This
Section will describe the various software components making up NeuStar’s
National PA Production System.  These
components include: the operating systems, DB Management System, the
Application and Web Servers, and Knowledge Based Software.


 


3.2.3.2.1                         Operating Systems—The
Production Environment will use the identical operating systems described in
the Development Environment section (see section 3.2.1.2.5).


 


3.2.3.2.2                         Database Management System—The
database will be a critical component of the PA System’s success. It must be
available at least 99.9% of the time throughout the year and must operate in a
failsafe manner, providing a switchover capability.  In order to provide a switchover capability,
there must be a second database that remotely mirrors the primary database so
that the system does not become unavailable should the primary database server
experience an outage.  The chosen
database must support advanced replication in order to eliminate the
Single-Point-Of-Failure that would exist in a system with only one database
server.  In light of all of these
requirements, NeuStar recommends the use of Oracle8i for the purposes of the
National System.


 


The
Oracle8i database is highly scalable. 
High scalability is primarily achieved through the use of connection
pooling and multiplexing, which allows the database to support a large number
of concurrent users, and table partitioning, which allows the database to be
split across multiple disk devices, thus sharing the load. Oracle8i’s ability
to perform online maintenance and reorganization of the database while the data
is being accessed and updated by users dramatically reduces planned
downtime.  These online maintenance
capabilities improve data availability, query performance, response time, and
disk space utilization - all important to the 24x7 Enterprise operation, and
thus make it well suited for use in NeuStar’s National System.  Additionally, Oracle8i’s Fast-Start architecture
minimizes unplanned downtime, by providing near instantaneous and predictable
recovery from system faults.  Oracle8i’s
advanced manageability functionality offers the capacity to support an
abundance of users from centrally managed servers, reducing total cost of
ownership, while ensuring Enterprise-caliber quality of service.


 


 


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3.2.3.2.3                         Application Servers—The
National System’s J2EE-enabled application servers will run on dual IBM
Netfinity 4500R Pentium-Class Servers. 
In particular, these machines will run WebLogic Server, the software
that NeuStar has chosen to provide the application servers. The production
environment will use a total of two Pentium-Class servers as application
servers, configured into a WebLogic cluster. A WebLogic cluster is a group of
servers that work together to provide a more powerful, more reliable
application platform than a single server. 
WebLogic clusters provide the following key benefits:


 


•                  The
WebLogic cluster appears to clients as a single application server, but in fact
is a group of servers acting as one


 


•                  The
WebLogic cluster serves to insulate clients (end-users) from application server
failures.  If one application server in
the cluster fails, the other will handle all incoming web requests.  This process is transparent to end users


 


•                  The
WebLogic cluster improves the PA System’s scalability.  The capacity of a cluster can be increased
dynamically, simply by adding more application servers.  This allows NeuStar to easily add more
capacity should System demand increase in the future.


 


3.2.3.2.4                         Web Servers—NeuStar
has chosen Red Hat’s High Availability (HA) HTTP Server as the web server
software for the National System.  Red
Hat’s HA Server is based on Apache HTTP Server. 
Apache HTTP Server is open-source software and has been the most popular
web server on the Internet since April of 1996.  The December 2000 Netcraft Web Server
Survey found that over 60% of the web sites on the Internet are using Apache
(over 62% if Apache derivatives are included), thus making it more widely used
than all other web servers combined.  The
Apache project is an effort to develop and maintain an open-source HTTP server
for various modern desktop and server operating systems, such as UNIX and
Windows NT.  The goal of this project is
to provide a secure, efficient and extensible server, which provides HTTP
services in sync with the current HTTP standards.


 


Red
Hat’s HA Server adds a number of desirable features to Apache that will be
useful for the National System.  Firstly,
Red Hat’s HA Server comes with server-side certificates, which enables the
National System to implement secure web sessions through public/private key
encryption.


 


 


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Secondly,
Red Hat’s HA Server provides a clustering capability for the web servers.  Red Hat’s HA Server clustering provides the
web servers with the same benefits the application servers get from WebLogic
clustering, namely, high availability and load balancing, as well as:


 


•                  The
cluster appears to clients as a single web server, but is a group of servers
acting as one


 


•                  The
cluster serves to insulate clients (end-users) from web server failures.  If one web server in the cluster fails, the
other will handle all incoming web requests. 
This process is transparent to end users


 


•                  The
cluster improves the National System’s scalability.  The capacity of a cluster can be increased
dynamically, simply by adding more web servers. 
This allows NeuStar to easily add more capacity should System demand
increase in the future.


 


Dual
IBM Netfinity 4500 Pentium-Class Servers run the Red Hat High Availability HTTP
Servers at each site of the National System. 
This configuration provides both single and multi-site hardware
redundancy.


 


3.2.3.2.5                         Knowledge-based Software—NeuStar
has selected Applied Innovation Management’s “HelpDesk Expert for Customer
Service” as the help desk and knowledge-based software solution for the
National System.  “HelpDesk Expert for
Customer Service” is a web-based external help desk system designed
specifically for hardware and software product support.  Customers can use the system 24 hours a day
to get answers to frequently asked questions (FAQs); search the knowledge base,
application notes, service packs or support news; submit a trouble ticket,
submit a service request; or download fixes. 
They can also upload error messages or other text to the support desk
for faster problem resolution.  Features
and benefits of HelpDesk Expert for Customer Service include:


 


•                  Web-based—Works
like any other web page


 


•                  No
learning curve—Anyone who can use a browser can easily learn to use HelpDesk
Expert for Customer Service


 


 


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•                  Searchable
Database—Customers can find out if a problem has been previously submitted by
using HelpDesk Expert for Customer Service’s search function. Specific fields
or combination of fields can do searched


 


•                  Searchable
Knowledge Database—Customers and Staff can use free text queries to search the
knowledgebase of support information.


 


•                  Uses
Relational Databases (Oracle) to store all help desk information.


 


With
the use of the Oracle DB, all information submitted, whether directly by the
customer, or by NeuStar personnel, will be replicated to the backup site as
well as backed up to tape.  In addition,
as with all data on NeuStar’s National System, the data will be kept available
on-line for no less than two years, and will also subsequently be archived for
no less that five years.


 


3.2.3.2.6                         Firewall—NsteuStar
will employ Checkpoint’s Firewall-1 product. 
This product delivers a highly scalable solution that is able to
integrate and centrally manage all aspects of network security.  FireWall-1 is based upon Stateful Inspection
technology, the de facto standard for firewall security.


 


[Exhibit
3-7:  Graphic Design]


 


3.2.3.3                                   Communications—Production Environment


 


Access
facilities into the PA System will be engineered in conjunction with the needs
of SPs to optimize their communications requirements and minimize costs without
sacrificing availability and security.


 


Initially,
a pair of T1 circuits (one per site) will be provisioned, linking both the
primary and the backup site to the Internet. 
NeuStar’s research has indicated that this will suit the initial needs
of the system.  NeuStar has estimated the
following peak activity levels: 1) 600 simultaneous users; 2) Each user
averages 1 System transaction per minute (total = 10 transactions/sec); 3) 10
Kb of data per transaction (equivalent to 80,000 bits); and 4) 30% network
overhead (average). These levels produce the following bandwidth requirements:


 


 


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  Bandwidth
  (bps)

  	
   

  	
  =
  10 trans/sec * 80,000 bits/trans * 1.3 (network overhead factor)

  
	
   

  	
   

  	
  =
  1,040 ,000 bits/sec

  



 


This
calculation demonstrates that a T1 (at approximately 1.5 Mbit/sec) should
provide adequate capability, based on the stated peak usage levels.  NeuStar is confident that T1 links to the
Internet at each site will provide satisfactory throughput for the users of the
System.  NeuStar will closely monitor the
performance (response time) of the System (see section 3.2.3.7 for
details) on an on-going basis, in an effort to ensure a positive user
experience on a consistent basis.  Should
the communications facilities be found to be, or even projected to become,
insufficient at any point in time during the term of the contract, NeuStar will
immediately recommend incrementally increasing the throughput capacity to the
Internet, not only to the primary site, but to the backup site, as well.


 


NeuStar’s
National System, built on Internet technologies, will provide secure and
reliable communications through open standards, and will support SMTP, FTP,
HTTP, and HTTPS.


 


The
National Pooling Administration Service will support the diverse set of
communications facilities shown in Exhibit 3-7, including those facilities for
supporting verbal and automated requests from service providers (SPs) and
several methods for distribution of information and reports, such as faxes,
e-mail, and regular mail.  The variety of
interfaces provided will ensure all users of the System/service can access it,
regardless of their level of technological sophistication.


 


The
National System will provide two forms of external interfaces with the users:
1) Web Interface (Secured & Public); and 2) Information Transfer (File
Transfer, e-mail).


 


3.2.3.3.1                         Web Interface—Both
a public web interface and a secured web-based automated Interface will be
provided for users of the National System. 
Access to the System will be available via the Internet; however, the
secured System will be protected by firewall technology.  The firewall will ensure security within the
System by protecting against all known security threats.  This will provide a web-based GUI environment
via a highly secure, fully authenticated facility.  The IBM Netfinity 4500 Pentium-Class Servers,
running WebLogic Server in a WebLogic cluster, will act as a dedicated host
server to mediate services between the Internet and the System.  To external users, the web interface will
appear as one web site.


 


 


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Over
IP, remote user workstations can use an authorized, readily available secure
web browser as the client application supporting the secure http protocol
(HTTPS), thereby providing full encryption and authentication (via digital
certificates).


 


The
recommended client application for the web interface will be a web browser
(Netscape Navigator 4.7 or above, or Microsoft Internet Explorer 5.0 or above)
with an Internet connection.  Web
browsers are supported on a wide range of hardware platforms and operating
systems (Minimum Windows 3.x or above, Mac 7.5 or above, Unix, or Linux
Systems), which reduces the user workstation requirements and cost without
reducing security.  Secondly, standardizing
on a common internal and external user interface technology also significantly
reduces development and maintenance cost while offering National System users
greater flexibility and redundancy in invoking System services.


 


3.2.3.3.2                         Information Transfer—The
NeuStar designed National System will also allow users to transfer requests and
receive responses in a file format.  File
Transfer Protocol (FTP from IP family) and e-mail (Simple Mail Transfer
Protocol - SMTP from IP family) will be used to transfer reports and bulk data
transfers to/from external interfaces. 
Over IP, remote user workstations can use File Transfer Protocol (FTP)
for the transmission of requests and responses. 
Access to the PA System will be available via the Internet using a
highly secure, IP firewall/gateway/proxy to ensure security.


 


Users
will be able to transfer requests and responses through readily available web
browser client software (e.g. Netscape Navigator 4.7 or above, Microsoft
Internet Explorer 5.0 or above) with an Internet connection.  Web browsers are supported on a wide range of
hardware platforms and operating systems (Minimum Windows 3.x or above, Mac7.5
or above, Unix, Linux systems).


 


Users
will also be able to transfer requests with an Internet connection using File
Transfer Protocol client software available with the TCP/IP component of their
operating system (Minimum Windows 3.x or above, Mac7.5 or above, Unix, Linux
systems).


 


3.2.3.3.3                         Interfaces with External Systems—The
PA System must be able to accept data in from existing pooling systems.  As the current Pooling Administrator for the
vast majority of State trials throughout the US, the task of migrating the
State trial data to the National System will be


 


 


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automatic,
without risk, and without additional expense, as the two Systems’ data
structures will be virtually identical. 
The handoff of the Service will also be seamless, as the PAs for each of
the respective existing State trials will remain the same.  NeuStar believes that this too will offer
tremendous value to the Industry, as no potentially painful “break-in” period
will be required.  It will essentially be
an immediate “business as usual” for a major portion of SPs.  Should any non-NeuStar State Systems exist
for any active State trials, NeuStar will conduct meetings with interim state
trial contractors and agree upon a data interchange format for transferring
existing State level pooling data into our National System.


 


3.2.3.3.4                         Reports Distribution—The
National System will periodically generate reports.  The publicly available web site will provide
an exploder list for users to sign up to receive these reports by FTP, email,
facsimile or mail. The System will facilitate each of these distribution
methods, either by actively routing the reports (FTP or email) or sending
reminders to PA staff members to send mail or faxes.


 


3.2.3.4                                   Security—Production Environment


 


NeuStar’s application
architecture will allow for individual user profiles that enable selective
functional and data access security for each type of user, thereby ensuring
privacy and integrity of PA data.


 


3.2.3.4.1                         Physical Security—Please
refer to the table titled NeuStar Facilities Environment in Proposal Section 1.1.2,
NeuStar’s Pooling Administration Facilities Overview, for a description of the
physical environment, including security, for both Sterling (Primary) and
Chicago (Backup) computer lab facilities.


 


3.2.3.4.2                         Electronic Security—The
Production Environment’s electronic security capability is identical to that
described in the Development and Test Environments, described in sections
3.2.1.4.2 and 3.2.2.4.2.


 


3.2.3.5                                   System Reliability / Availability—Production Environment


 


Availability
is defined, from the end-user’s perspective, as “The probability that a system
or subsystem will perform its intended function at a given instant of
time”.  In accordance with the RFP,
NeuStar’s proposed National System is designed to meet the following
availability guidelines:


 


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•                  System
availability: 24 hours a day, seven days a week


 


•                  Availability
shall meet or exceed 99.9% of scheduled up time


 


•                  Unscheduled
maintenance downtime per any 12-month interval shall be less then nine (9) hours.


 


•                  The
MTTR (mean time to repair) for all unscheduled downtime per any 12-month
interval shall be less than one hour during core business hours and 4 hours for
non-core business hours.


 


•                  Scheduled
maintenance downtime per 12-month interval shall be less than 24 hours.


 


These
specifications describe a high degree of availability, yet do not restrict the
system to continuously available hardware. 
A continuously available system, by definition, is a system must be accessible
100% of the time and can never be taken down for maintenance.  While continuously available hardware could
be used, it would dramatically increase costs. 
Therefore, we have designed a high-availability system that meets the
specified availability requirements at a reasonable cost.


 


The
proper technique for building a high availability system is to use redundancy
to minimize Single Points Of Failure (SPOF) from the architecture and keep Mean
Time To Repair (MTTR) to a minimum.  Both
of these techniques figure prominently in NeuStar’s architecture.


 


Availability
is derived from MTTR figures, as MTTR basically represents the amount of
unavailable time per failure.  The
following lists each of the main System components ratings:


 


	
   

  	
   

  	
  MTTR

  	
   

  	
  Availability

  	
   

  	
  Unavailability

  	
   

  
	
  Router:

  	
   

  	
  30 min

  	
   

  	
  99.9

  	
  %

  	
  0.1

  	
  %

  
	
  Firewall:

  	
   

  	
  45 min

  	
   

  	
  98.9

  	
  %

  	
  1.1

  	
  %

  
	
  Web Server cluster

  	
   

  	
  45 min

  	
   

  	
  99.99

  	
  %

  	
  0.01

  	
  %

  
	
  App Server cluster

  	
   

  	
  45 min

  	
   

  	
  99.99

  	
  %

  	
  0.01

  	
  %

  
	
  Lan Switch

  	
   

  	
  30 min

  	
   

  	
  99.8

  	
  %

  	
  0.2

  	
  %

  
	
  DB Server:

  	
   

  	
  65 min

  	
   

  	
  99.8

  	
  %

  	
  0.2

  	
  %

  



 


It
should be noted that the Redundant Array of Independent Disks (RAID)
unavailability is assumed to be negligible, as they are mirrored and therefore
have a MTTR of virtually zero.  Each of
these ratings were taken from each respective vendor’s published product
literature.  The figures represent ratings
based on a stand-alone configuration, except for the Web and App Servers which,
in


 


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NeuStar’s
National System, are clustered, and would therefore require a simultaneous dual
outage to fail.  Their rating thereby
represents the likelihood of dual failure based on the stand-alone measurements.


 


In
the case of NeuStar’s National System, a full backup site is available, fully
functional, and can be put online within 3 minutes.  This thanks to the network setup, capable of
pointing to a different destination when instructed to, as well as the use of
advanced, real time data replication, which ensures that an up-to-date copy of
the database is ready and waiting at the backup site.  Since any National Pooling System outage can
now be “fixed” (meaning that the System can be returned to it’s fully
functional state) within three minutes, the MTTR for each component can now be
assumed to be 3 minutes.


 


Since
the MTTR is directly proportional to a component’s unavailability, and that the
incidence of outages has not changed on the individual components, each
component’s unavailability rating can be reduced by a factor of its previous
MTTR divided by 3 (the new MTTR).  This
yields the following results:


 


	
   

  	
   

  	
  MTTR

  	
   

  	
  Availability

  	
   

  	
  Unavailability

  	
   

  
	
  Router:

  	
   

  	
  3 min

  	
   

  	
  99.9

  	
  %

  	
  0.01

  	
  %

  
	
  Firewall:

  	
   

  	
  3 min

  	
   

  	
  99.93

  	
  %

  	
  0.07

  	
  %

  
	
  Web Server cluster

  	
   

  	
  3 min

  	
   

  	
  99.999

  	
  %

  	
  0.001

  	
  %

  
	
  App Server cluster

  	
   

  	
  3 min

  	
   

  	
  99.999

  	
  %

  	
  0.001

  	
  %

  
	
  Lan Switch

  	
   

  	
  3 min

  	
   

  	
  99.98

  	
  %

  	
  0.02

  	
  %

  
	
  DB Server:

  	
   

  	
  3 min

  	
   

  	
  99.99

  	
  %

  	
  0.01

  	
  %

  



 


The
aggregate System availability result, meaning the percentage of the time that
all of these items will be up simultaneously, can now be calculated as the
product of all of the availability ratings. 
This results in an aggregate rating of 99.9%, thus satisfying the
requirement of 99.9% availability.  The
System’s MTTR of 3 minutes also amply satisfies the requirement of one hour
during core business hours and four hours off-core.


 


3.2.3.6           Back-up/Replication/Switchover—Production Environment


 


Each
N-Class Server is equipped with a 12 Gigabyte DAT tape drive, for database
backup purposes.  Database backups will
take place nightly at both the primary site and the backup site.  Under normal


 


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circumstances
when both the primary site and the backup site are fully operational, these
backups will be identical, since Oracle’s Advanced Replication will
automatically keep the PA data consistent between the two sites.  The only times that these backups might not
have identical data is when backup is made while one of the sites is off line.  NeuStar will develop and document a set of
procedures for the database backups.  The
backups taken from the primary site will be stored off-premises in order to
protect the data in the event of a site disaster.  Procedures will be provided documenting how
full recovery (data and System) will be accomplished.  This will be included in NeuStar’s Disaster/
Continuity of Operations Plan.  The plan
will comply with, and in fact improve on, the two business day requirement for
re-establishment of service.


 


[Exhibit 3-8:
Graphic Design]


 


NeuStar
has chosen to use Oracle’s Advanced Replication to protect the availability of
the PA System’s mission critical database. 
Please refer to Exhibit 3-8. 
An advanced replication system effectively keeps two copies of the
database; when the primary site becomes unavailable due to a system or network
outage, the backup database automatically takes over.  Oracle’s Advanced Replication works in the
background automatically to converge the data of all table replicas and ensure
global transaction consistency and data integrity.  Also, the backup database could also serve as
a fully functional database to support application access when the primary site
is concurrently operational, assisting the main system during times of peak
usage, improving the system’s responsiveness to end-users.  What’s more, by switching to the backup
database server beforehand, it will be possible to perform most system
maintenance without bringing the system down, enabling us to meet the scheduled
and unscheduled maintenance down times (availability) specified in the
RFP.  NeuStar has determined that this
strategy will ensure high availability and reliability for the National System’s
database.


 


As
required, NeuStar’s National System is a high-availability system.  The only way a total system failure (system
outage) can occur is if two failures occur simultaneously at the geographically
separated and independent sites.   For
example, both database servers would have to fail simultaneously.  The odds of such an occurrence, however, are
slim.  As required, the System will be
designed to recover from failures rapidly without loss of data.  The following describes recovery actions
recommended for the main types of failures:


 


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Hardware
Component Failure—Since the System
features much locally redundant hardware, a single hardware component failure
will rarely result in bringing the system down by itself.  If necessary the system can switch over to
the backup site until the repair is conducted. 
This may not be necessary and depends on which component fails and its’
estimated time to repair.


 


Database
Server Hard Drive Failure—A hard drive failure
cannot bring one of the database servers down because the database servers are
using a RAID configuration.  RAID
provides an array of disk drives, which eliminates Single Points Of Failure, as
all key drives are mirrored locally.


 


Web
Server Hard Drive Failure—A hard drive failure
could bring down one of the Pentium-Class servers, but WebLogic clustering
makes this type of failure transparent to end users.  In any case, the Pentium-Class servers
are not used for PA data storage, so there is no threat of data loss if one of
them goes down.  The system could, if
necessary, be switched to run at the backup site, which also has dual spare
Pentium-Class servers, while the hard drive failure is repaired


 


Communication
Link Failure—The System will monitor
the status of all communication links and will be capable of detecting and
reporting link failures.  In the event of
a link failure, a switchover to the backup site will be initiated.  The National System is also able to continue
to process user requests through the other supported interfaces while the link
outage is resolved.


 


Communication
Link to ISP Failure—The System has two
Internet connections, one at the primary site and one at the backup site.  In order to detect communications failures,
each site will ping its ISP every five seconds. 
In case of ISP connection failure at the primary site, web requests will
be routed through the connection at the backup site.  In the unlikely event of both ISP connections
failing simultaneously, no data loss will occur since no web requests will be
able to get through.


 


Power
Failure—The System will be
supported by a UPS capability, able to temporarily sustain power for at least
24 hours.  Should an extended power
failure occur, the System will be switched over to the backup site.  In the highly unlikely event that a power
failure occurs and lasts for an extended period of time at both the primary
site and backup site simultaneously, the National System will perform an
orderly shutdown prior to the exhaustion of UPS power.


 


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NeuStar
will design and document recovery procedures for all foreseeable system
failures. Procedures associated with performing a switchover will also be
provided in the System Methods and Procedures.


 


In
the event of the System becoming unavailable for any reason, all users will be
notified (by email where possible, by fax where not) as soon as the outage
information is known.  This notification
will indicate the start time of the outage and its’ estimated duration.  In addition, NeuStar will provide a report to
the FCC with a periodic report listing all instances of unavailability during
that period.  The report will include an
explanation of the unavailability incident along with its duration.


 


3.2.3.7           Performance Monitoring—Production Environment


 


In
accordance with RFP requirements, NeuStar’s National System will be able to
verify that it is able to display the entire home page to the user with a
56 KBPS modem within 8 seconds, 95% of the time over any 12-month period.
The System will utilize Keynote’s “Consumer Perspective” service in order to
monitor the performance of the Web site. 
The results collected by this service will allow NeuStar to proactively
make adjustments to the Web site in order to offer our customers a consistently
high quality of service. This tool will also help to distinguish troubles with
the Internet network from those related to web site performance by collecting
an assortment of statistics on web site home page response times from 25
different areas in the United States. 
Variances in the regional response times usually indicate Internet
network lags.


 


In
addition, the System will keep operational statistics including: availability
statistics; scheduled maintenance durations; instances and duration of
unavailability; simultaneous user measurement by hour; and user session
statistics.  These statistics will be
used for various management reports periodically produced by the System.  Any measurements of home page response
times of greater than 12 seconds, will trigger the opening of a trouble ticket,
which will, in turn, initiate an investigation.


 


Maintenance—Production Environment


 


Regular
maintenance will be performed on the System, as required.  NeuStar will take advantage of various System
capabilities, such as switchover, in order to minimize the amount of scheduled
System downtime.  It is understood that
all scheduled outages will occur during non-core business


 


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hours,
and that all scheduled maintenance will require FCC approval. Duration of the
maintenance intervals will be kept under four hours; requests for greater than
four hours will be accompanied by specific explanation justifying the time
required.  A full description of the
recommended System maintenance procedures will be provided with NeuStar’s
National System Maintenance Plan.


 


3.2.4                     Summary of
Items to Acquire


 


	
  SOFTWARE LIST

  
	
  #

  	
   

  	
  Item

  	
   

  	
  Source

  	
   

  	
  Item Type

  	
   

  	
  Relevant Standards

  	
   

  
	
  1

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  2

  	
   

  	
  WebLogic Server, (dev, test, backup)

  	
   

  	
  BEA Systems

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  1

  	
   

  	
  HP-UX Operating System (dev, test, backup)

  	
   

  	
  Hewlett-Packard Corp.

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  
	
  2

  	
   

  	
  Red Hat High Availability Server (dev, test, backup)

  	
   

  	
  Red Hat, Inc.

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  2

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  2

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  3

  	
   

  	
  Red Hat Linux Operating System Version 7.0 (dev,
  test, backup)

  	
   

  	
  Red Hat, Inc.

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
   

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
   

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  
	
  1

  	
   

  	
  CheckPoint Firewall VPN-1

  	
   

  	
  CheckPoint Software Technologies Ltd.

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  15

  	
   

  	
  HelpDesk Expert for Customer Service (Prod)

  	
   

  	
  Applied Innovation Management

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  
	
  10

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  
	
  2

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  2

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  1

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  2

  	
   

  	
  WebLogic Server

  	
   

  	
  BEA Systems

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  1

  	
   

  	
  HP-UX Operating System

  	
   

  	
  Hewlett Packard Corp., bundled with HP 9000’s

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  
	
  2

  	
   

  	
  Red Hat High Availability Server

  	
   

  	
  Red Hat, Inc.

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  2

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  2

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  3

  	
   

  	
  Red Hat Linux Operating System Version 7.0

  	
   

  	
  Red Hat, Inc.

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  
	
  1

  	
   

  	
  CheckPoint Firewall VPN-1

  	
   

  	
  CheckPoint Software Technologies Ltd.

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  2

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  2

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  1

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  



[* * *]


***This NeuStar proprietary forecasting algorithm
will be integrated into the System. 
NeuStar will offer the FCC a royalty-free, perpetual license for the
exclusive purposes of the National System. The license shall survive the contract,
but shall not survive the System.


 


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  HARDWARE LIST*

  
	
  #

  	
   

  	
  Item

  	
   

  	
  Source

  	
   

  	
  Part Number

  	
   

  
	
  1

  	
   

  	
  Cisco 3640 Router (primary)

  	
   

  	
  Cisco Systems, Inc.

  	
   

  	
  SC3640

  	
   

  
	
  1

  	
   

  	
  HP 9000 N-Class Database Server (primary)

  	
   

  	
  Hewlett-Packard Corp.

  	
   

  	
   

  	
   

  
	
  1

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  
	
  1

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  
	
  5

  	
   

  	
  ]IBM Netfinity 4500R Pentium-Class Servers (primary)

  	
   

  	
  IBM Corp.

  	
   

  	
  86563RY

  	
   

  
	
  1

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  1

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  1

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  1

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  
	
  1

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  
	
  1

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
   

  	
   

  
	
  5

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  1

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  
	
  1

  	
   

  	
  SuperStack II Baseline Switch (backup)

  	
   

  	
  3Com

  	
   

  	
  3C16460 Use: PA System LAN

  	
   

  



 


 


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HIGHLIGHTS


 


NeuStar’s Demonstrable Record Maximizes
Program Success:


 


•                  Unmatched results in actual pooling administration—over 2,200 requests
processed and over 140 CO Codes opened via pooling


 


•                  On-time implementation of pooling timelines per industry/state
guidelines


 


•                  Three years of excellence and customer commendations in pooling with no
written complaints


 


•                  Established and effective relationships with all program stakeholders


 


•                  1998 Supercomm Award for Excellence in OSS recipient for our NPAC SMS
database


 


4.0                               Past
Performance


 


NeuStar’s
demonstrable record of past performance amply qualifies us to be the National
Pooling Administrator.  More importantly,
however, our comprehensive pooling administration experience ensures the FCC
that the administration of thousands-block pooling will be an incontrovertible
success.


 


For
all vendors, past performance is indicative of future accomplishment and our
serious, corporate commitment to the neutral, even-handed administration of
NANP resources is peerless.  In addition,
direct Number Pooling experience is crucial to ensuring a seamless,
cost-efficient migration from state to national pooling. Without a clear
understanding of Number Pooling combined with an in-depth knowledge of industry
guidelines and their standard application, inexperienced vendors with the best
intentions can inadvertently make errors that are perceived as partisan and
prejudicial.


 


NeuStar
is distinguished from its competition by its experience, its staff, and its
organization.  We are the only vendor
that has three years of direct experience administering pooling, a staff with
practical knowledge of the day-to-day activities associated with pooling, and
whose managers have dealt with and resolved problems encountered in an
authentic pooling environment. We are the only vendor capable of migrating an
entire team of seasoned employees directly from interim to national number pooling
ensuring a smooth transition and an unwavering focus on number
optimization.  The combination of our
past performance as interim pooling administrator, the backgrounds of our
Pooling Administration Team, and our corporate commitment to the neutral provisioning
of pooling is the NeuStar difference.


 


We
have chosen to rely primarily on our corporate experience directly applicable
to pooling rather than upon generic company qualifications.  For the past three years we have served as
interim pooling administrator, and we have a demonstrable record of
performance. Below we address each of the six critical standards the FCC set
out in its RFP and how the NeuStar difference sets us apart.


 


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  Section 4.0

  



 


1.                                      To develop and field a comparable automated system—The
National Pooling Administration System (the National System) requires rich
feature functionality, flexible scalability, and high reliability and availability—comparable
to NeuStar’s NPAC SMS.  In fact, the NPAC
SMS requires continuous availability, a requirement more stringent than that
for the National System.  NeuStar is the
only selected vendor who could design, develop, and implement on time the NPAC
SMS, a master database registry of routing information, to coordinate the
porting of local numbers between carriers in North America.  The system serves more than 250 service
providers daily and ports more than 700,000 numbers each month.


 


In
1998, for its innovative design, on-time delivery, and quality database,
NeuStar was presented with the Supercomm Award for excellence in Operational
Support Systems for its NPAC SMS database.


 


As
ongoing interim pooling administrator in 12 states, we already have extensive
experience successfully developing and operating a system that delivers the
product this proposal addresses.  The
web-based interim pooling system we designed and fielded provides for the
prompt, efficient exchange of thousands-blocks in over 1,200 thousands block
pools in 35 NPAs across the country.  We
not only have experience successfully building sophisticated automated systems,
but more importantly, we have experience in developing one specifically designed
for pooling administration.  We will leverage
this experience to ensure our National System possesses the requisite
functionality—both near and long term.


 


2.                                      To staff, manage, and operate a pooling
administration or comparable service operation—At
NeuStar, we can not only develop state-of-the-art, complex systems, but we can
ensure continuity of service from beginning to end by providing the supporting
data center and help desk operations required to administer numbering resources
in a neutral third-party fashion. Our existing operational staff presently
manages and operates thousands-block pooling in 12 states, and we are the only
vendor in the country now operating a functional pooling administration
service.  Our pooling administration is
not impacted by other functions performed by NeuStar, although we frequently
interact with NANPA and NPAC staff to open CO Codes and address porting issues.


 


Illinois,
the first state to implement number pooling, selected NeuStar as its PA through
a competitive procurement process.  Under
the Illinois contract, as in our pooling contracts with


 


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other
states, our Pooling Team runs a central pooling administration center, manages
pooled rate areas, and administers all pooled thousands blocks in the affected
NPAs.  We also manage the forecasts for
service providers in each rate area to ensure thousands blocks are available
when requested.


 


The
Illinois 847 trial was the first thousands-block pooling trial in the world and
was followed immediately by the New York trial. 
NeuStar (then as Lockheed Martin CIS) worked with the Illinois Commerce
Commission, the New York Public Service Commission, and industry to develop
guidelines for the deployment and administration of those trials. These
guidelines formed the baseline for the development of the existing INC
Thousands-Block Pooling Guidelines.  To
maintain consistency and uniformity, NeuStar presently uses the INC Guidelines
in the administration of a standardized system that utilizes the
www.numberpool.com web site to provide carriers with access to the forms they
need to obtain blocks.  Carriers can
complete and transmit forms to us directly from the web site.  Our PAs process the forms efficiently and
before assigning blocks, ensure that the information on them conforms to all
regulatory requirements and the applicable sections of the INC Guidelines.  This review ensures that the necessary
pre-conditions to assignment have been met.  
Additionally, our PAs utilizing the Pool Manager (SM Patent
Pending) module of our State System use the information contained in forecast
and donation forms to maintain and anticipate adequate pool inventory for both
the short and long term. It is our direct experience administering pools, reflected
in the following table, that most qualifies us for appointment as the National
PA.


 


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NeuStar’s Thousands-Block Pooling Administration
Results


 


	
  NeuStar’s Results Are Unmatched

  	
   

  	
  Amount

  	
   

  
	
  States Served

  	
   

  	
  12

  	
   

  
	
  NPAs Served

  	
   

  	
  35

  	
   

  
	
  First Implementation Meetings Conducted

  	
   

  	
  27

  	
   

  
	
  Service Provider Forecasts Processed

  	
   

  	
  770

  	
   

  
	
  Individual Thousands-block Pools Administered

  	
   

  	
  1,232

  	
   

  
	
  Individual Thousands-blocks Assigned

  	
   

  	
  1,943

  	
   

  
	
  Thousands-block Requests Processed

  	
   

  	
  2,263

  	
   

  
	
  CO Codes Opened via Pooling

  	
   

  	
  141

  	
   

  



 


3.                                      To meet schedule requirements and manage
contract costs—Since 1998, our staff
has consistently met schedule requirements for pooling timelines ordered
by state commissions and/or developed by industry consensus.  We have developed internal performance
metrics against which we carefully monitor our performance to ensure our
industry deliverables are in conformance with guideline directives and in a
constant effort to improve our service.  
Our conduct is governed not only by regulatory mandates and industry
guidelines, but by the content of contracts we have negotiated with the North
American Portability Management Limited Liability Corporation (NAPM LLC).  We have managed our contract costs to such an
extent that we were able to pass on the economies-of-scale to service providers
in the contract renewals recently executed.


 


NeuStar
understands that the FCC will be procuring these services for National PA using
a cost plus award fee/fixed fee arrangement. 
We understand how vital it is to constantly manage program costs and
communicate status to the FCC.  As such,
we have staffed our National Pooling Administration Team with a Regulatory
Compliance Officer.  This individual,
along with our Director of Number Pooling Services, will be responsible for
meeting schedule requirements, managing contract costs, ensuring the FCC
is fully aware of program status, and ensuring that program costs are
accurately reported.  The contracts that
presently form the entirety of NeuStar’s business portfolio are firm
fixed-price contracts.  This method of
operation mandates tight control of expenditures and costs, and constitutes our
day-to-day acceptance of higher risk than cost-plus contracts would.  Our viability as an on-going business
enterprise is evidence that we have successfully managed our contract costs to
date.


 


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4.                                      To communicate with a wide spectrum of
organizations, customers, and stakeholders—Our
staff has strong and varied experience in pooling: it participates in the
activities of a wide spectrum of organizations, interacts with customers, and
provides for the needs of stakeholders including service providers, state
commissions, regulatory personnel, and the FCC. 
Our staff has over 100 years combined experience working for and with
NANPA, NPAC, service providers, and regulatory agencies.  In addition, we have established and
maintained relationships with governmental and regulatory bodies in order to
successfully deploy pooling in the various states and address their policy
directives as contemplated.  Finally, our
personnel have frequently chaired or participated in the activities of numerous
industry collaborations, committees, and working groups on a range of telecommunications
issues, and they continue to do so.  The
depth and breadth of our experience is essential to the success of this
project.  We have first-hand familiarity
with the various perspectives held by critical stakeholders, thus ensuring that
the many conflicting interests in this project are understood and addressed.


 


5.                                      To provide full financial and operational
reporting and insight—Because stakeholders
have an interest in the financial and operational aspects of this project, we
will provide reports and insight to alleviate their concerns.  Customarily, we are not obligated to provide
financial insight under our firm fixed price arrangements; however, we
understand that this cost-plus firm fixed-price contract calls for full
financial and operational reporting.  We
are fully prepared to provide the FCC with the contract and necessary
accounting records at the level of disclosure required.  A detailed cost breakdown of this project can
be found in the separately bound Cost Volume. 
We will budget and track against that report.  Because we recognize the importance of
managing program costs, we have given the Regulatory Compliance Manager the
responsibility of ensuring the FCC is fully apprised of the program status.


 


Further,
NeuStar, responsible for managing a vital public resource as the NANPA and as
operator of the NPAC, is subject to public oversight.  The NANPA provides and publishes an annual
report to the FCC and the NANC, and remains in constant contact with them about
the performance improvement plan. 
NeuStar provides a written report in conjunction with an oral
presentation every month to the NANC and responds to questions.  We also provide a monthly account of our
activities to the NANPA Oversight Working Group (NOWG) and NANC, the industry
bodies with oversight of the NANPA. NeuStar conducted a highly successful and
intensely public transition of


 


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the
NANPA functions from the RBOCs to NeuStar (then Lockheed Martin CIS) under
intense oversight.  NeuStar further
proved that pooling could work in the highly visible initial pooling trial in
Illinois, which was carefully observed by the industry and regulators across
the country.


 


6.                                      To develop and implement escalation procedures—Implementing
escalation procedures is a fundamental tenet of NeuStar’s Program Management
(NPM).  Escalation procedures are a
standard part of all our projects and apply not only within the direct
organization, but to NeuStar management projects peripheral to the direct
organization.  Our escalation process,
like the chain of command in our organization, is short and direct.  This benefits our customers by providing
clear lines of communication facilitating rapid problem solving.  Our escalation process is shown, and discussed
more thoroughly, in Section 6.0. 
This procedure has proven successful in the last three years, and no
service provider questions relating to pooling administration have required
escalation past the Director level.  Our
escalation procedures will be a formal part of our Project and Communication
Plans.


 


Additional
factors—While our experience
administering existing thousands-block pools for the last three years is the
most compelling reason favoring our appointment as National PA, NeuStar has
strengths in other areas that support this. Our expertise is not limited to
systems development, and we are not merely a systems developer, we actually
operate and support the systems we develop. 
We do not employ subcontractors or shift administration to subsidiary groups
or rely on other organizations to manage our systems.  We do the entire function from start to
finish.  Working closely with our clients
we design, develop, and create the system. 
We then implement and support it, all of which allows us to understand
first-hand any issues that arise and address them quickly and intelligently.  It also enables us to recognize and mitigate
problems we encounter and readily adapt methods and procedures.  We will assume direct accountability for the
National Pooling Administration from beginning to end.  We will be the pooling implementer, the
thousands-block administrator, the help desk, the web site management, the
technical support, the compliance officer, the media contact, and the systems
developer. We will assume and perform these responsibilities as the certified
neutral third party we are.


 


In
April 1996, NeuStar was selected by the Illinois LNP Taskforce SMS/RFP
Subcommittee, under the direction of the Illinois Commerce Commission, to
develop an NPAC SMS and provide supporting turnkey and operational NPAC
services for Chicago LATA 358, with probable


 


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expansion
throughout the entire Midwest Region. Through competitive procurement processes,
NeuStar was selected to provide NPAC SMS services for a five-year term in four
regions of the U.S.—Mid-Atlantic, Midwest, Northeast, and Southwest—and a
competing vendor was selected in the three remaining U.S. regions—Southeast,
Western, and West Coast—and Canada.  In
early March 1998, the Southeast, Western, and West Coast regions
terminated their vendor contracts due to poor performance and executed
contracts with NeuStar for NPAC SMS services. Canada followed soon after.  Consequently, NeuStar now provides NPAC SMS
services to all of North America.


 


After
a competitive bidding process, NeuStar was selected by the FCC to administer
the NANP for a five-year period.  Our
first year of serving as the NANPA was successful, despite a massive and
complex transition from the RBOCs to a centralized, neutral third party
organization responsible for Numbering Plan Area (NPA) assignment,
administration, relief planning, and CO code assignment and administration. On
schedule, in conjunction with the industry, NeuStar developed and implemented a
comprehensive plan to quickly and efficiently transition CO code administration
and NPA relief planning functions. 
Number pooling is a similar process to CO code administration, and for
the past three years, NeuStar has been providing a neutral, full service
comparable to national pooling administration.


 


NeuStar
intends to leverage its experience as the Interim Pooling Administer, its
intimate knowledge of the pooling guidelines, and its understanding of the
varying needs of pooling stakeholders into a successful transition to National
Pooling Administration.


 


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  Thousands-Block

  	
   

  
	
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  Section 4.0

  



 


[* * *]
[5 pages]


 


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  National
  Thousands-Block

  	
   

  
	
  Pooling
  Administration

  	
  Resumes

  



 


HIGHLIGHTS


 


Our
staff will leverage three years of hands-on pooling experience and over 100
combined years of relevant industry experience to:


 


•                  Provide effective, standard applications of industry guidelines to
ensure unquestioned neutrality, and overall program acceptance of our service
administration and stakeholder interfaces


 


•                  Develop and deploy a state-of-the-art pooling administration system
that fully meets or exceeds all FCC functional requirements


 


•                  Establish a fully compliant, comprehensive work plan that ensures
on-time service delivery and a seamless implementation of the program—including
migration from State to National System


 


5.0                               Qualifications
of Key Personnel


 


NeuStar’s
designated key personnel are critical to the successful deployment and management
of national pooling adminis-tration to ensure the migration from state systems
is seamless and on-going operations are carried out in a neutral, even-handed
manner.


 


The
NeuStar Pooling Team (shown in Exhibit 5-1) possesses the experience
and expertise to deploy and administer thousands-block pools on a national
level. Our staffing profile is based on that experience, not on some
theoretical calculation.  Our technical
staff has expertise in developing state-of-the-art, feature-rich systems, and
created our State System specifically to manage pooling. Improvements to our
State System during the past three years have lead to the development of our
Pool Manager (SM Patent Pending) module.  This module minimizes the number of NXX
codes, which may need to be opened to manage a pool, and directly translates
into savings scarce numbering resources. Our staff has administered pooling for
the past three years and has more experience with actual number pooling than
anyone else in the world.  Additionally,
the executives, directors, and managers within NeuStar have extensive
telecommunications system development, management, and operations
experience.  Our Director of Pooling Services,
widely recognized as an LNP expert, has been associated with local number
portability since its inception and helped define its initial architecture and
standards. Three of our key staff are former employees of Public Utility
Commissions.


 


 


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  Thousands-Block

  	
   

  
	
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  Resumes

  



 


Other
NeuStar personnel have years of number administration experience and have
served the industry in visible and demanding positions.  This highly skilled management team,
currently responsible for state administration, will oversee the transition to
National Pooling Administration and then assume responsibility for its on-going
operation.


 


We
consider the people identified below as the key personnel for this endeavor.
They have complementary skill sets that enable them to work together
productively for the betterment of the team and also allow them to provide
backup for each other when necessary to the benefit of the industry. Copies of
their resumes are attached and include their educational backgrounds, job
experience, specific efforts they have supported, and references.  A review of those resumes will establish that
these individuals possess qualifications and capabilities relevant to the
successful database development, system deployment, and on-going operation of
national pooling administration.


 


[* * *]
[18 pages]


 


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  Thousands-Block

  	
   

  
	
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  Administration

  	
  Section 6.0

  



 


HIGHLIGHTS


 


Our Pooling Organization is:


 


•                  Logically, geographically structured by functional responsibility to
optimize efficiency while minimizing costs


 


•                  Fully supported by NeuStar executives committed to the success of
National Pooling Administration


 


•                  Established within NeuStar with direct and clear channels of
communication and escalation to ensure pooling issues are addressed and
resolved quickly


 


6.0                               Organization


 


Created
to serve a need, shaped by experience, and refined for this solicitation,
NeuStar’s organization combines logical functional structure, certified
neutrality, corporate commitment, and clear lines of escalation to ensure the
FCC’s program objectives are met and National Pooling is recognized as successful.


 


Thousands-block
number pooling was implemented to stem the increasing demand for NPAs that were
rapidly depleting North America’s numbering resources.  In response, to this increasing demand,
pooling administration became an integral part of our basic business and a natural
extension of our corporate commitment to safeguard NANP resources and prolong
the availability of resources to the industry. 
Beginning with the Illinois trial, we committed staff and resources to
the number pooling effort.  Within
NeuStar, we have a dedicated unit called Numbering Services focused solely on
neutral, third-party number administration. 
Three years ago, we established our Pooling Administration Team (“Team”)
as an independent, freestanding entity under that unit, which is responsible
for meeting the needs of the industry for thousands blocks.  Our Team was not established for convenience
or assembled to address this proposal. 
It has been intact for the past three years, and, in that time, has
evolved to address the issues it has encountered and to accommodate the needs
of the stakeholders it serves.


 


Functional
Organizational Structure


 


We
established our Pooling Team as a discrete organization to comply with the
needs and desires of the marketplace, and our structure has evolved over the
past three years as we have carefully tailored it to reflect our experience and
accommodate the needs of the industry and regulators.


 


A
successful number pooling organization requires dedicated, experienced
individuals who understand how number administration works and appreciate the
essential relationship between thousands-block pooling, neutrality, and number
portability. In addition, it requires a logical structure, effectively
organized, to optimize those individuals and keep costs low.  Our Director of Number Pooling Services,
responsible for the overall success of number pooling—meeting performance
goals, ensuring proper client interfaces, maintaining industry and regulatory


 


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satisfaction,
and budget—has played a critical role in number pooling since its inception,
has a strong working relationship with the industry and regulators, and is an
authority on number pooling, LNP, and telecommunications operations.  Our Pooling Services team is managed by
professionals and already staffed to successfully accomplish all the tasks
identified in the solicitation. Our key personnel are already 100% dedicated to
pooling; all individuals required for day one have been named and identified.
All our pooling personnel will be strategically migrating from the state to
national team.


 


Our
detailed project plan was developed to produce a deliberate, thoughtful, and
phased-in migration schedule. Given the work load reflected in our plan, we
know the headcount and the functional structure required to effectively
administer national number pooling. Although we have augmented our current
state pooling administration operations team to form our National pooling
administration organization, it is essentially the same team that has
successfully implemented state pooling administration for the past three years
without a single written complaint concerning our operations from any
individual or regulatory agency.  It is
organized into five primary groups each focused on a different area of
thousands-block number pooling and each requiring different skill sets. As shown in Exhibit 6-1,
we have identified each portion of our functional organization and clearly
delineated each person’s responsibilities within that organization.  In addition, as required, we have provided a
table of job descriptions at the end of this section.  The job descriptions detail the roles/responsibilities
and the minimum qualifications of each position in our organization.


 


[* * *]
[14 pages]


 


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National
Thousands-Block


Pooling
Administration


 


January 31,
2001


 


Mr. Mark Oakey


Contracting Officer


FCC/Contracts and
Purchasing Center


445 12th Street, SW


Washington, DC  20554


 


	
  RE:

  	
  Solicitation
  No.: SOL01000011

  
	
   

  	
  Services to
  Administer a Thousands-Block Pooling System

  



 


Dear Mr. Oakey:


 


Please find attached the
Original and four (4) copies of NeuStar, Inc.’s Cost Proposal, Volume
2, in response to the above-referenced solicitation.  The Proposal is compliant in all respects
with the instructions to offerors and the requirements set forth in Section L,
and is so certified.  NeuStar, Inc.
hereby acknowledges Amendment 0001 to the Solicitation dated December 20,
2000, Amendment 0002 dated January 17, 2001, and Amendment 0003 dated January 25,
2001.


 


The costs proposed are in
contemplation of the award of a Cost Plus Fixed Fee and Cost Plus Award Fee
hybrid contract as described in the solicitation.  Comprehensive narrative in support of the
proposed costs is included herein, along with traceability of cost to NeuStar’s
Technical and Management Proposal (Volume 1), and the proposed allocation of
staff hours and labor mix.  Within the
Basis of Estimate section of the attached Cost Proposal, NeuStar fully
describes the cost model used to present the overall cost of the project and a
roll-up of costs thereto from the various SUBCLINS.  Each CLIN and SUBCLIN are also identified so
as to facilitate traceability of costs to the Technical and Management
Proposal.


 


NeuStar’s experience for
this proposal emanates from its twelve (12) State Pooling Administration
Contracts and an FCC Order for NANPA. 
Therefore, NeuStar has no cognizant ACO or DCAA office.  All copies of this proposal are forwarded
herewith to the FCC.  If so advised by
the contracting officer, NeuStar will forward a copy of the proposal to any
designated DCAA and/or Contract Administration office.


 


The attached Cost
Proposal is submitted in full compliance with the above-referenced
Solicitation, including a descriptive Table of Contents with corresponding
Tabs.  A Solution Overview is in Section 1.0.  All underlying assumptions and rationale are
included in Section 2.0, Basis of Estimate. The costs and fee are depicted
in Section 3.0, Cost Breakdown, and the cost and pricing data is submitted
under Section 4.0, Cost Back-Up. 
Please find enclosed herewith a signed Standard Form 33, completed
Representations and Certifications from the Solicitation, and two signed copies
of each Amendment to the solicitation.


 





 





















 


National
Thousands-Block


Pooling
Administration


 


Mr. Mark Oakey


Contracting Officer


FCC/Contracts and
Purchasing Center


445 12th Street, SW


Washington, DC  20554


 


We are certain you will
find our costs realistic.  Our extensive
experience in numbering administration as well as our 12 state pooling
administration contracts gives us the ability, as the most experienced
candidate for this contract, to accurately estimate the activities, manpower,
and other direct costs over the five year period of this procurement.  The cost and fees proposed by NeuStar, Inc.
are as follows:


 


NeuStar Cost and Fees


 


	
  Year

  	
   

  	
  Cost

  	
   

  	
  Fee

  	
   

  
	
  Basic Requirement

  	
   

  	
  $

  	
  [***]

  	
   

  	
  $

  	
  [***]

  	
   

  
	
  Option Year 1

  	
   

  	
  $

  	
  [***]

  	
   

  	
  $

  	
  [***]

  	
   

  
	
  Option Year 2

  	
   

  	
  $

  	
  [***]

  	
   

  	
  $

  	
  [***]

  	
   

  
	
  Option Year 3

  	
   

  	
  $

  	
  [***]

  	
   

  	
  $

  	
  [***]

  	
   

  
	
  Option Year 4

  	
   

  	
  $

  	
  [***]

  	
   

  	
  $

  	
  [***]

  	
   

  
	
  TOTAL COST AND FEES:  $[***]

  	
   

  	
   

  	
   

  	
   

  	
   

  



 


NeuStar is so certain
that it will develop and deliver a compliant system under CLIN 0001 that it is
hereby offering to the Commission an additional forbearance of award fee in the
event acceptance of the system is delayed because of the actions or inactions
of NeuStar.  If CLIN 0001 is accepted
beyond the contract date due to the responsibility of NeuStar, NeuStar will
credit twenty percent (20%) of the Award Fee earned to the Fixed Fee earned
under CLIN 0002 up to 100% of said Fixed Fee.


 


All information contained
in this cost proposal is Company Confidential and may be used by the recipient
only for the purpose intended, i.e., to evaluate the costs and cost realism of
NeuStar’s proposal in response to FCC Solicitation SOL01000011, on a need to
know basis.


 


We look forward to
bringing our unsurpassed pooling administration experience, our cost
efficiency, and our proven system software to bear in the role of National
Pooling Administrator.  Should you have
any questions, or need any clarification, please do not hesitate to contact me
at (202) 533-2690.  I am NeuStar’s
authorized negotiator for this proposal, and am further authorized to bind the
Corporation to any contract resulting here from.


 


Very truly yours,


NeuStar, Inc.


 


Gregory J.A. Roberts


Vice President, Numbering
Services


Enclosures.


	
  Attachment.

  	
  Confidential

  



 


2





















 


	
  National
  Thousands-Block

  	
   

  
	
  Pooling
  Administration

  	
  Solicitation, Offer and Award

  



 


	
  SOLICITATION, OFFER AND AWARD

  	
  1. THIS CONTRACT IS RATED ORDER UNDER DPAS (15 CFR 700)

  	
  RATING

  	
   

  
	
  2.

  	
  Contract Number

  	
   

  
	
  3.

  	
  Solicitation Number

  	
  SOL010000 11

  
	
  4.

  	
  Type of Solicitation

  	
  o 
  Sealed Bid (IFB)

  ý  Negotiated (RFP)

  
	
  5.

  	
  Date Issued

  	
  12/08/2000

  
	
  6.

  	
  Requisition/Purchase Number

  	
   

  
	
  7.

  	
  Issued By

  	
  Code 00001

  FCC/Contracts and Purchasing Center

  445 12th St., SW

  Washington, DC 20554

  Tel: (202) 418-0930 ext.

  Fax: (202) 418-0237 ext.

  
	
  8.

  	
  Address Offer To (if other than
  item 7)

  	
   

  
	
  8.

  	
  Note: In sealed bid solicitations” offer’ and “offeror” mean “bid”
  and “bidder”.

  
	
  Solicitation

  	
   

  
	
  9.

  	
  Sealed offers in original and 4 copies for furnishing the supplies or
  services in the Schedule will be received at the place specified in item
  8, or if handcarried, in the depository located in Lobby Package Drop off
  until 2:00 PM local time 01/08/2001

  

  CAUTION – LATE submissions, Modifications, and Withdrawals:  See Section L, Provision No. 52.214-7
  or 52.215-1.  All offers are
  subject to all terms and conditions contained in this solicitation.

  
	
  10.

  	
  For Information Call

  
	
  A.

  	
  Name:

  	
  Mark Oakey

  
	
  B.

  	
  Telephone (No collect calls)

  	
  (202) 418-0933

  
	
  C.

  	
  Email Address

  	
  moakey@fcc.gov

  
	
  11. Table of Contents

  
	
  
  ý

  

  	
  
  SEC

  

  	
  
  DESCRIPTION

  

  	
   

  	
  
  ý

  

  	
  
  SEC.

  

  	
  
  DESCRIPTION

  

  	
   

  
	
  Part I – The Schedule

  	
   

  	
  Part II – Contract Clauses

  	
   

  
	
   

  	
  A.

  	
  Solicitation/Contract Form

  	
   

  	
   

  	
  I.

  	
  Contract Clauses

  	
   

  
	
   

  	
  B.

  	
  Supplies or Services and Prices/Costs

  	
   

  	
  Part III – List of Documents, Exhibits
  and Other Attach

  	
   

  
	
   

  	
  C.

  	
  Description/Specs/Work Statement

  	
   

  	
   

  	
  J.

  	
  List of Attachments

  	
   

  
	
   

  	
  D.

  	
  Packaging an Marking

  	
   

  	
  Part IV. – Representations and
  Instructions

  	
   

  
	
   

  	
  E.

  	
  Inspection and Acceptance

  	
   

  	
   

  	
  K.

  	
  Representations, Certifications,

  	
   

  
	
   

  	
  F.

  	
  Deliveries or Performance

  	
   

  	
   

  	
   

  	
  and other Statements of Offerors

  	
   

  
	
   

  	
  G.

  	
  Contract Administration Data

  	
   

  	
   

  	
  L.

  	
  Instrs., Conds., and Notices to Offerors

  	
   

  
	
   

  	
  H.

  	
  Special Contract Requirements

  	
   

  	
   

  	
  M.

  	
  Evaluation Factors For Award

  	
   

  
	
  Offer (Must be fully completed by
  offeror)

  
	
  Note:  Item 12 does not apply
  if the solicitation includes the provisions at 52.214-15, Minimum Bid
  Acceptance Period

  
	
  12.

  	
  In compliance with the above, the undersigned agrees, if this offer
  is acceptable within
                      
  calendar days (60 calendar days unless a
  different period is inserted by the offeror) from the date for
  receipt of offers specified above, to furnish any or all items upon which
  prices are offered at the price set opposite each item delivered at the
  designated point(s), within the time specified in the schedule.

  
	
  13.

  	
  DISCOUNT FOR PROMPT PAYMENT

  (See Section 1, Clause No. 52.232-8)

  	
  10

  Calendar Days

  (%)

  	
  20

  Calendar Days

  (%)

  	
  30

  Calendar Days

  (%)

  	
  
Calendar Days

  (%)

  
																



 


1





















 


	
  National
  Thousands-Block

  	
   

  
	
  Pooling
  Administration

  	
  Solicitation, Offer and Award

  



 


	
  14.

  	
  ACKNOWLEDGMENT OF AMENDMENTS

  	
  AMENDMENT NO.

  	
  DATE

  	
  AMENDMENT NO.

  	
  DATE

  
	
   

  	
  (the offeror acknowledges receipt
  of amendments to the SOLICITATION for offerors and related documents
  numbered and dated):

  	
   

  	
   

  	
   

  	
   

  
	
  15A.

  	
  NAME AND

  ADDRESS

  OF

  OFFEROR

  	
  CODE

  	
  FACILITY

  	
   

  	
   

  
	
  15B.

  	
  Telephone Number

  
	
  15C.

  	
  o Check if remittance address is different
  from above – Enter such address in Schedule

  
	
  16.

  	
  Name and title of Person authorized to sign offer (Type or print)

  
	
  17.

  	
  Signature

  
	
  18.

  	
  Offer Date

  
	
  19.

  	
  Accepted as to items numbered

  
	
  20.

  	
  Amount

  
	
  21.

  	
  Accounting and Appropriation

  
	
  22.

  	
  Authority for using other than full and open competition

  	
  o 10 U.S.C. 2304
  (          )   o
  41 U.S.C. 253(c) (          )

  
	
  23.

  	
  Submit invoices to address shown in (copies
  unless otherwise specified)

  	
  ITEM

  
	
  24.

  	
  Administered by (if other than Item
  7)

  	
  CODE

  
	
  25.

  	
  Payment will be made by

  	
  CODE

  
	
  26.

  	
  Name of Contracting Officer (Type
  or print)

  	
   

  
	
  27..

  	
  United States of America (Signature
  of Contracting Officer)

  	
   

  
	
  28..

  	
  Award Date

  	
   

  
	
  IMPORTANT – Award will be made on this Form, or on Standard Form 26,
  or b other authorized official written notice.

  
										



 





















 


	
  National
  Thousands-Block

  	
   

  
	
  Pooling
  Administration

  	
  Award Contract

  



 


	
  AWARD/CONTRACT

  	
  1.     THIS CONTRACT IS RATED
  ORDER UNDER DPAS (15 CFR 350)

  	
  RATING

  	
   

  	
   

  
	
  2.

  	
  Contract Proc. inst. ident.)

  	
  NO. CON01000016

  
	
  3.

  	
  Effective Date

  	
  06/14/2001

  
	
  4.

  	
  Requisition/Purchase Request Project No.

  	
   

  
	
  5.

  	
  Issued by

  	
  Code 00001

  FCC/Contracts and Purchasing Center

  445 12th St., SW

  Washington, DC 20554

  
	
  6.

  	
  Administered by (if other than
  Item 5)

  	
  Code

  
	
  7.

  	
  Name and Address of Contractor (No.,
  street, city, county, State and ZIP Code)

  	
  Neustar, Inc.

  1120 Vermont Avenue Ave., NW

  Suite 400

  Washington, DC 20005

  
	
  8.

  	
  Delivery

  	
  o FOB Origin     ý
  Other (See below)

  
	
  9.

  	
  Discount for prompt payment.

  
	
   

  	
   

  	
  10 days

  	
  %

  
	
   

  	
   

  	
  20 days

  	
  %

  
	
   

  	
   

  	
  30 days

  	
  %

  
	
   

  	
   

  	
  days

  	
  %

  
	
  10.

  	
  Submit Invoices (4 copies unless otherwise specified) to the address
  shown in:

  	
  Item 12

  
	
  11

  	
  Ship to/Mark for

  	
  Code

  
	
  12.

  	
  Payment will be made by

  	
  Code Inv

  FCC/Contracts and Purchasing Center

  445 12th St., SW

  Washington, DC 20554

  
	
  13.

  	
  Authority for using other than full and open competition

  	
  o 10 U.S.C. 2304
  (          )   o
  41 U.S.C. 253(c) (          )

  
	
  14.

  	
  Accounting and Appropriation Data

  	
  No Funding Information

  
	
  15A.

  	
  Item No.

  	
   

  
	
  15B.

  	
  Supplies/Services

  	
  See Line Item Detail

  
	
  15C.

  	
  Quantity

  	
   

  
	
  15D.

  	
  Unit

  	
   

  
	
  15E.

  	
  Unit Price

  	
   

  
	
  15F.

  	
  Amount

  	
   

  
	
  15G.  TOTAL AMOUNT OF
  CONTRACT      0.00

  
	
   

  
	
  TABLE OF CONTENTS

  
	
  
  ý

  

  	
  
  SEC

  

  	
  
  DESCRIPTION

  

  	
   

  	
  
  ý

  

  	
  
  SEC.

  

  	
  
  DESCRIPTION

  

  	
   

  
	
  Part I – The Schedule

  	
   

  	
  Part II – Contract Clauses

  	
   

  
	
   

  	
  A.

  	
  Solicitation/Contract
  Form

  	
   

  	
   

  	
  I.

  	
  Contract
  Clauses

  	
   

  
	
   

  	
  B.

  	
  Supplies or
  Services and Prices/Costs

  	
   

  	
  Part III – List of Documents, Exhibits
  and Other Attach

  
	
   

  	
  C.

  	
  Description/Specs/Work
  Statement

  	
   

  	
   

  	
  J.

  	
  List of
  Attachments

  	
   

  
	
   

  	
  D.

  	
  Packaging an
  Marking

  	
   

  	
  Part IV. – Representations and
  Instructions

  	
   

  
	
   

  	
  E.

  	
  Inspection
  and Acceptance

  	
   

  	
   

  	
  K.

  	
  Representations,
  Certifications, and

  	
   

  
	
   

  	
  F.

  	
  Deliveries
  or Performance

  	
   

  	
   

  	
   

  	
  other
  Statements of Offerors

  	
   

  
	
   

  	
  G.

  	
  Contract
  Administration Data

  	
   

  	
   

  	
  L.

  	
  Instrs.,
  Conds., and Notices to Offerors

  	
   

  
	
   

  	
  H.

  	
  Special
  Contract Requirements

  	
   

  	
   

  	
  M.

  	
  Evaluation
  Factors For Award

  	
   

  
																		



 


1





















 


	
  National
  Thousands-Block

  	
   

  
	
  Pooling
  Administration

  	
  Award Contract

  



 


CONTRACTING OFFICER WILL COMPLETE
ITEM 17 OR 18 AS APPLICABLE


 


	
  17.

  	
   

  	
   

  
	
  18.

  	
   

  	
   

  
	
  19A.

  	
   

  	
   

  
	
  19B.

  	
   

  	
   

  
	
  19C.

  	
   

  	
   

  
	
  20A.

  	
   

  	
   

  
	
  20B.

  	
   

  	
   

  
	
  20C.

  	
   

  	
   

  



 


2


















 


	
  National
  Thousands-Block

  	
   

  
	
  Pooling
  Administration

  	
  Award Contract

  



 


	
  National
  Thousands-Block

  	
   

  
	
  Pooling
  Administration

  	
  Amendment/Modification No. 0001

  



 


	
  AMENDMENT OF SOLICITATION/MODIFICATION OF
  CONTRACT

  	
  1. CONTRACT ID CODE

  	
   

  
	
   

  	
   

  	
   

  
	
  2.

  	
  AMENDMENT/MODIFICATION
  NO.

  	
  00001

  
	
  3.

  	
  EFFECTIVE DATE 

  	
  07/09/2001

  
	
  4.

  	
  REQUISITION/PURCHASE
  REQ. NO.

  	
   

  
	
  5.

  	
  PROJECT NO. (If applicable

  	
   

  
	
  6.

  	
  ISSUED BY

  	
  CODE 00001

  FCC /Contracts and Purchasing Centerr

  445 12th St., SW,

  Washington, DC 20554

  
	
  7.

  	
  ADMINISTERED BY
  (If other than Item 6)

  	
  CODE

  
	
  8.

  	
  NAME AND ADDRESS
  OF CONTRACTOR

  	
  Neustar, Inc.

  
	
   

  	
  (No., street,
  county, State and ZIP Code)

  	
  1120 Vermont
  Ave., NW

  Suite 400

  Washington, DC 20005

  
	
  9A.

  	
  AMENDMENT OF
  SOLICITATION NO.

  	
   

  
	
  9B.

  	
  DATED

  	
  (SEE ITEM 11)

  
	
  10A.

  	
  MODIFICATION OF
  CONTRACT/ORDER NO. CON01000016

  
	
  10B.

  	
  DATED

  	
  (SEE ITEM 13)

  
	
  CODE

  	
  FACILITY CODE

  
	
  11.  THIS ITEM ONLY APPLIES TO AMENDMENTS OF
  SOLICITATIONS

  
	
  o                                    The
  above numbered solicitation Is amended as set forth in Item 14. The hour and
  date specified for receipt of Offers o
  is extended, o
  is not extended.

  

  Offers must acknowledge receipt of this amendment prior to the hour and date
  specified in the solicitation or as amended, by one of the following methods:

  

  (a) By completing items 8 and 15, and returning
                      
  copies of the amendment; (b) By acknowledging receipt of this amendment
  on each copy of the offer submitted, or (c) By separate letter or
  telegram which includes a reference to the solicitation and amendment
  numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED
  FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT
  IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to
  change an offer already submitted, such change may be made by telegram or
  letter, provided each telegram or letter makes reference to the solicitation
  and this amendment, and is received prior to the opening hour and date
  specified.

  
	
  12.

  	
  ACCOUNTING AND
  APPROPRIATION DATA (If required)

  	
  No Funding
  Information

  
	
  13.  THIS ITEM
  ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS.  IT MODIFIES THE CONTRACT/ORDER NO. AS
  DESCRIBED IN ITEM 14.

  
	
  Check One

  	
  A.           THIS
  CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH
  IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM IDA.

  
	
  o

  	
  B.             THE
  ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE
  CHANGES (such as changes in paying office, appropriation date, etc.) SET
  FORTH IN ITEM 14. PURSUANT TO THE AUTHORITY OF AUTHORITY OF FAR 43.103(b).

  
	
  o

  	
  C.             THIS
  SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

  
	
  o

  	
  D.            OTHER
  (Specify Type of modification and
  authority)

  FAR 1.6, “Authority of Contracting Officers”

  
	
  E.  IMPORTANT;
  Contractor ý
  is not, o is required to sign
  this document and return copies to the Issuing office.

  
						



 


1





















 


	
  National
  Thousands-Block

  	
   

  
	
  Pooling
  Administration

  	
  Award Contract

  



 


	
  14.

  	
  DESCRIPTION OF
  AMENDMENT/MODIFICATION (Organized by UCF section headings, Including
  solicitation/contract subject matter where feasible.) The above numbered
  contract is hereby modified to reflect the total award price (exclusive of
  award fee) at $16,771,690.86 (inclusive of estimated Fixed fee) for the five
  year period.

  
	
  15A.

  	
  NAME AND TITLE
  OF SIGNER(Type or print)

  	
   

  
	
  15B.

  	
  CONTRACTOR/OFFEROR

  	
  (Signature
  of person authorized to sign)

  
	
  15C.

  	
  CONTRACTOR/OFFEROR

  	
  DATE SIGNED

  
	
  16A.

  	
  NAME AND TITLE
  OF CONTRACTING OFFICER (Type or print)

  	
  Mark Oakey

  
	
  16B.

  	
  United States of
  America

  	
  BY:

  	
  /s/Mark Oakey

  	
   

  
	
   

  	
   

  	
  (Signature
  of Contracting Officer)

  
	
  16C.

  	
  DATE SIGNED

  	
  07/09/2001

  



 


2





















 


	
  National
  Thousands-Block

  	
   

  
	
  Pooling
  Administration

  	
  Award Contract

  



 


	
  AMENDMENT OF SOLICITATION/MODIFICATION OF
  CONTRACT

  	
   

  	
   

  
	
  1.

  	
  CONTRACT ID CODE

  	
   

  
	
  2.

  	
  AMENDMENT/MODIFICATION NO.

  	
  0001

  
	
  3.

  	
  EFFECTIVE DATE

  	
  07/09/2001

  
	
  4.

  	
  REQUISITION/PURCHASE REQ. NO.

  	
   

  
	
  5.

  	
  PROJECT NO. (if applicable)

  	
   

  
	
  6.

  	
  ISSUED BY:

  	
  CODE 00001

  
	
   

  	
  FCC/Contracts
  and Purchasing Center

  445 12th St., SW

  Washington, DC 20554

  	
   

  
	
  7.

  	
   

  	
  CODE 

  
	
  8.

  	
  NAME AND ADDRESS OF CONTRACTOR 

  (No., street, county, State and Zip Code):

  	
  CODE

  FACILITY CODE 

  
	
   

  	
  Neustar, Inc.

  1120 Vermont Ave., N.W., Suite 400

  Washington, DC  20005

  	
   

  
	
  9A.

  	
   

  	
  AMENDMENT OF SOLICITATION NO.

  	
   

  
	
  9B.

  	
   

  	
  DATED (See Item 11)

  	
   

  
	
  10A.

  	
  ý

  	
  MODIFICATION OF CONTRACT/ORDER NO. CON01000016

  	
   

  
	
  10B.

  	
  ý

  	
  DATED (See Item 13)

  	
   

  
	
  11.

  	
  THIS ITEM ONLY
  APPLIES TO AMENDMENTS OF SOLICITATIONS

  
	
  ý

  	
  The above
  numbered solicitation is amended as set forth in Item 14.  The hour and date specified for receipt of
  Offers

  o
  is extended, o
  is not extended.

  

  Offers must acknowledge receipt of this amendment prior to the hour and date
  specified in the solicitation or as amended, by one of the following methods:

  

  (a) By completing Items 8 and 15, and returning
         copies of the amendment; (b) By
  acknowledging receipt of this amendment on each copy of the offer submitted;
  or (c) By separate letter or telegram which includes a reference to the
  solicitation and amendment numbers. 
  FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED
  FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT
  IN REJECTION OF YOUR OFFER.  If by
  virtue of this amendment you desire to change an offer already submitted,
  such change may be made by telegram or letter, provided each telegram or
  letter makes reference to the solicitation and this amendment, and is
  received prior to the opening hour and date specified.

  
	
  12.

  	
  ACCOUNTING AND
  APPROPRIATION DATA (If required)

  No Funding Information

  
	
  13.

  	
  THIS ITEM ONLY
  APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. 
  IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

  
	
  Check One

  	
  A.

  	
  THIS CHANGE ORDER IS ISSUED PURSUANT TO:   (Specify authority)  THE CHANGE SET FORTH IN ITEM 14 ARE MADE IN
  THE CONTRACT ORDER NO. IN ITEM 10A.

  
	
  o

  	
  B.

  	
  THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE
  CHANGES (such as changes in paying office, appropriation date, etc.) SET
  FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF AUTHORITY OF FAR 43.103(b).

  
	
  o

  	
  C.

  	
  THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

  
	
   

  	
   

  	
   

  
	
  o

  	
  D.

  	
  OTHER (Specify type of
  modification and authority)

  
	
  FAR 1.6, “Authority of Contracting Officers”

  
								



 





















 


	
  National
  Thousands-Block

  	
   

  
	
  Pooling
  Administration

  	
  Award Contract

  



 


	
   

  	
  E.

  	
  IMPORTANT:  Contractor ý
  is not, o is required to sign
  this document and
  return          copies to
  the issuing office.

  
	
  14.

  	
  DESCRIPTION OF
  AMENDMENT/MODIFICATION  (Organized by UCF section headings, including
  solicitation/contract subject matter where feasible.)

  
	
   

  	
   

  
	
   

  	
  The above
  numbered contract is hereby modified to reflect the total award price (exclusive
  of award fee) at $16,771,690.86 (inclusive of estimated fixed fee) for the
  five year period.

  
	
   

  	
   

  
	
  Except as
  provided herein, all terms and conditions of the document referenced in Item
  9A or 10A, as heretofore changed, remains unchanged and in full force and
  effect.

  
	
  15A.

  	
  NAME AND TITLE
  OF SIGNER (Type or print):

  
	
  15B.

  	
  CONTRACTOR/OFFEROR

  
	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
  (Signature of person authorized to sign)

  
	
  16A.

  	
  NAME AND TITLE
  OF CONTRACTING OFFICER (Type or print):  Mark Oakey

  
	
  16B.

  	
  United States of
  America

  
	
   

  	
   

  
	
   

  	
  By

  	
   

  	
   

  
	
   

  	
  (Signature of person authorized to sign)

  
	
  16C.

  	
  DATE
  SIGNED:  07/09/2001

  
	
   

  	
   

  
	
  NSN 7540-01-152-8070

  	
  STANDARD FORM 30
  (REV. 10-83)

  
	
  PREVIOUS EDITION

  	
  Prescribed
  by GSA FAR (48 CFR)

  
	
  UNUSABLE

  	
  53.243

  
								



 





















 


	
  National
  Thousands-Block

  	
   

  
	
  Pooling
  Administration

  	
  Award Contract

  



 


	
  LINE
  ITEM SUMMARY

  	
   

  
	
  Document
  Number: CON01000016/0001

  	
  Title:  Pooling Administrator – Neustar

  
	
   

  	
   

  
	
  No
  Funding Information

  	
   

  
	
   

  
	
  Line Item

  Number

  	
   

  	
  Description

  	
   

  	
  Delivery
  Date

  (Start date to End date)

  	
   

  	
  Quantity

  	
   

  	
  Unit of

  Issue

  	
   

  	
  Unit Price

  	
   

  	
  Total Cost

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  No
  Changed Line Item Fields

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Previous Total:

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Modification Total:

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Grand Total:

  	
   

  	
   

  	
   

  
															



 


 





















 


	
  National
  Thousands-Block

  	
   

  
	
  Pooling
  Administration

  	
  Award Contract

  



 


	
  National
  Thousands-Block

  	
   

  
	
  Pooling
  Administration

  	
  Amendment/Modification No. 0002

  



 


	
  AMENDMENT OF SOLICITATION/MODIFICATION OF
  CONTRACT

  	
   

  	
   

  
	
  1.

  	
  CONTRACT ID CODE

  	
   

  
	
  2.

  	
  AMENDMENT/MODIFICATION NO.

  	
  0002

  
	
  3.

  	
  EFFECTIVE DATE

  	
  01/10/2002

  
	
  4.

  	
  REQUISITION/PURCHASE REQ. NO.

  	
   

  
	
  5.

  	
  PROJECT NO. (if applicable)

  	
   

  
	
  6.

  	
  ISSUED BY:

  	
  CODE 00001

  
	
   

  	
  FCC/Contracts
  and Purchasing Center

  445 12th St., SW

  Washington, DC 20554

  	
   

  
	
  7.

  	
   

  	
  CODE 

  
	
  8.

  	
  NAME AND ADDRESS OF CONTRACTOR 

  (No., street, county, State and Zip Code):

  	
  CODE

  FACILITY CODE 

  
	
   

  	
  Neustar, Inc.

  1120 Vermont Ave., N.W., Suite 400

  Washington, DC  20005

  	
   

  
	
  9A.

  	
   

  	
  AMENDMENT OF SOLICITATION NO.

  	
   

  
	
  9B.

  	
   

  	
  DATED (See Item 11)

  	
   

  
	
  10A.

  	
  ý

  	
  MODIFICATION OF CONTRACT/ORDER NO. CON01000016

  	
   

  
	
  10B.

  	
  ý

  	
  DATED (See Item 13)

  	
   

  
	
  11.

  	
  THIS ITEM ONLY
  APPLIES TO AMENDMENTS OF SOLICITATIONS

  
	
  o

  	
  The above
  numbered solicitation is amended as set forth in Item 14.  The hour and date specified for receipt of
  Offers

  o
  is extended, o
  is not extended.

  

  Offers must acknowledge receipt of this amendment prior to the hour and date
  specified in the solicitation or as amended, by one of the following methods:

  

  (a) By completing Items 8 and 15, and returning
         copies of the amendment; (b) By
  acknowledging receipt of this amendment on each copy of the offer submitted;
  or (c) By separate letter or telegram which includes a reference to the
  solicitation and amendment numbers. 
  FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED
  FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT
  IN REJECTION OF YOUR OFFER.  If by
  virtue of this amendment you desire to change an offer already submitted,
  such change may be made by telegram or letter, provided each telegram or
  letter makes reference to the solicitation and this amendment, and is
  received prior to the opening hour and date specified.

  
	
  12.

  	
  ACCOUNTING AND
  APPROPRIATION DATA (If required)

  No Funding Information

  
	
  13.

  	
  THIS ITEM ONLY
  APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. 
  IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

  
	
  Check One
o

  	
  A.

  	
  THIS CHANGE ORDER IS ISSUED PURSUANT TO:   (Specify authority)  THE CHANGE SET FORTH IN ITEM 14 ARE MADE IN
  THE CONTRACT ORDER NO. IN ITEM 10A.

  
	
  o

  	
  B.

  	
  THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE
  ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date,
  etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF AUTHORITY OF FAR
  43.103(b).

  
	
  o

  	
  C.

  	
  THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

  
								



 





















 


	
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  Thousands-Block

  	
   

  
	
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  Administration

  	
  Award Contract

  



 


	
  ý

  	
  D.

  	
  OTHER (Specify type of
  modification and authority)

  
	
  FAR 1.6, “Authority of Contracting Officers”

  
	
   

  	
  E.

  	
  IMPORTANT:  Contractor ý
  is not, o is required to sign
  this document and return       copies to the issuing office.

  
	
  14.

  	
  DESCRIPTION OF
  AMENDMENT/MODIFICATION  (Organized by UCF section headings, including
  solicitation/contract subject matter where feasible.)

  
	
   

  	
   

  
	
   

  	
  The above
  numbered contract is hereby modified to approve two change orders (Proposed
  Change #1 and #2 dated 12/28/01, attached). 
  The two changes are no cost changes to the contract.

  
	
   

  	
   

  
	
  Except as
  provided herein, all terms and conditions of the document referenced in Item
  9A or 10A, as heretofore changed, remains unchanged and in full force and
  effect.

  
	
  15A.

  	
  NAME AND TITLE
  OF SIGNER (Type or print):

  
	
  15B.

  	
  CONTRACTOR/OFFEROR

  
	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
  (Signature of person authorized to sign)

  
	
  16A.

  	
  NAME AND TITLE
  OF CONTRACTING OFFICER (Type or print):  Mark Oakey

  
	
  16B.

  	
  United States of
  America

  
	
   

  	
   

  
	
   

  	
  By

  	
   

  	
   

  
	
   

  	
  (Signature of person authorized to sign)

  
	
  16C.

  	
  DATE
  SIGNED:  1/10/02

  
	
   

  	
   

  
	
  NSN 7540-01-152-8070

  	
  STANDARD FORM 30 (REV. 10-83)

  
	
  PREVIOUS EDITION

  	
  Prescribed by GSA FAR (48 CFR)

  
	
  UNUSABLE

  	
  53.243

  
								



 





















 


	
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  LINE
  ITEM SUMMARY

  	
   

  
	
  Document
  Number: CON01000016/0002

  	
  Title:  Pooling Administrator – Neustar

  
	
   

  	
   

  
	
  No
  Funding Information

  	
   

  
	
   

  
	
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  (Start date to End date)

  	
   

  	
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  Thousands-Block

  	
   

  
	
  Pooling
  Administration

  	
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  ADDRESS
  DETAIL

  	
   

  	
   

  
	
  Title:
  Pooling Administrator — Neustar

  	
   

  	
  Document
  Number: CON01000016/0009

  
	
   

  	
   

  	
   

  



 


 





















 


	
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National Pooling Administration



Change Order Proposal #2



(LNPA Issue #304 – “NXXs Not Open in the Network by the LERG Effective Date”)


 


 


December 28, 2001


 


 


	
  NeuStar, Inc.

  	
  1120 Vermont Avenue

  
	
  Suite 400

  
	
  Washington, DC 20005

  



 





















 


	
  National
  Thousands-Block

  	
   

  
	
  Pooling
  Administration

  	
  Award Contract

  



 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA304)

  	
  12/28/2001

  



 


Table of Contents


 


	
  1

  	
  Introduction

  	
   

  
	
  1.1    Purpose
  and Scope

  	
   

  
	
  2

  	
  Proposed
  Industry Numbering Committee (INC) Change Order

  	
   

  
	
  3

  	
  NeuStar’s
  Proposed Solution

  	
   

  
	
  4

  	
  Risks and
  Assumptions

  	
   

  
	
  5

  	
  Cost Assumptions
  and Summary

  	
   

  
	
  6

  	
  Conclusion

  	
   

  



 


 


© NeuStar, Inc.
2001


 


iii





















 


	
  National
  Thousands-Block

  	
   

  
	
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  Administration

  	
  Award Contract

  



 


1                                         Introduction


 


1.1                                                       Purpose and Scope


 


In accordance with our contractual agreement,
NeuStar’s National Pooling Administration team hereby submits this change order
to the FCC for approval.  This change
order is in compliance with the requirements as outlined in Attachment B, Section C,
Thousands-Block Pooling Contractor, Technical Requirements, November 30,
2000, Section 2.5 “Changes in the Environment,” which reads as follows:


 


2.5                               Changes in the Environment


 


The FCC may issue rules, requirements, or policy directives in the
future, which may increase, decrease or otherwise modify the functions to be
performed by the contractor.  The
contractor is additionally subject to the provisions of the changes clause in Section I.


 


2.5.1 Process


 


Accordingly, after a contractor is selected, the FCC, the NANC and/or
the INC may establish NANP numbering resource plans, administrative directives,
assignment guidelines (including modifications to existing assignment
guidelines), and procedures that may have an effect on the functions performed
by the contractor.


 


2.5.2 Changes


 


The contractor shall review changes when numbering resource plans,
administrative directives, assignment guidelines, and procedures are initiated
or modified to determine if there is any impact on the functions that they must
perform.


 


2.5.3 Notifications


 


The contractor shall then, within a period of not more than 30 calendar
days from said event (e.g., the date INC places an issue into Final Closure),
provide the Contracting Officer, state PUCs, and the NANC with written notice
regarding these changes and summarize the potential impact of the changes upon
service and cost, if any.


 


2.5.4 Roles


 


The NANC shall review the notice and provide a recommendation to the
FCC regarding the effect of the contractor’s notice and supporting
documentation.


 


The contractor shall comply with state regulatory decisions, rules and
orders with respect to pooling, as applicable, as long as they are not in
conflict with FCC decisions, orders, and rules and are within state
jurisdiction.


 


This document provides information pertaining to the
Industry Numbering Committee’s requirements submitted on November 30,
2001.  This change order document covers
the required


 


1





















 


	
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subject matters such as explaining the industry’s
requirements, proposed solution, cost and risk and assumptions.


 


2                                         Proposed Industry Numbering Committee (INC) Change Order


 


On November 30, 2001, ATIS
posted the revised INC Guidelines on their web site reflecting the final chnges
incorporated in issue LNPA304.  This
issue affects both the Pooling Administration System (PAS) and the Pooling
Administration operation.


 


•                  Issue LNPA304 –
NXXs Not Open in the Network by the LERG Effective Date


 


A)                                               ISSUE STATEMENT


 


There are instances when NXX’s do not get opened
in the network after the LERG effective date. 
Now that pooling has started, this is causing problems to carriers who
are receiving blocks from a NXX that has not been opened in the network.


 


Today, carriers turn in a Part 4, six months
from the LERG effective date indicating the code is in Service.  There is not a process in place for either
the Pooling Administrator or Code Administrator to verify a code in opened in
the network prior to assigning a block to another carrier.”


 


B)                                               FOLLOWING RESOLUTION FROM INC


 


The following text changes
were made to Section 7.5.4 of the TBPAG (Thousand
Block Pooling Administrator’s Guidelines):


 


“Before allocating blocks
from a new NXX that was assigned for use in an industry pool, the PA must
verify with the LERG Assignee that the code has been activated in the
PSTN.  This step ensures that blocks
allocated to other SPs will be viable.”


 


3                                         NeuStar’s Proposed Solution


 


NeuStar’s National Pooling Administration team reviewed the LNPA304
issue from both the operational and technical perspective and is proposing the
recommended solution stated below.


 


1.               Use the existing INC Donation form, which was
recently modified, to include the word:  “Active.”  Therefore, adding a field on our virtual
Donation form which will be available in PAS, upon FCC approval of this change
order.  This will then note that to the
best of the SPs knowledge the code is active in the network.  This is the preferred solution by NeuStar’s
National Pooling Administration team.


 


To implementation of this proposed solution it would be of nominal
development effort.


 


2





















 


	
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  Award Contract

  



 


4                                         Risks and Assumptions


 


Part of NeuStar’s National
Pooling Administration team assessment of this change order as with any change
order, is to consider the associated risks and assumptions that can have an
impact on the operation and system development.


 


The proposed solution does not pose any impact to
our timeline, and\or system development.


 


The proposed solution does not have any impact on
our operations.


 


5                                         Cost Assumptions and Summary


 


NeuStar’s National Pooling
Administration team as with any change order also considered the associated
costs which will be incurred with either proposed solution.  These cost assumptions include the required
resources, and timeline for implementing the change order.  The associated costs include timeline
activities such as change order evaluation, proper documentation updates,
development, and implementation.


 


Due to the fact that this change order is minimal
and coding of the forms has not been finalized and tested, if the FCC can
authorize NeuStar to proceed immediately with the change, there will be no
additional cost associated with this change order.


 


6                                         Conclusion


 


In conclusion, NeuStar has offered this viable
solution to support Issue LNPA304.


 


In order for NeuStar to continue to be on track for
delivery of the Pooling Administration System, we seek immediate approval from
the FCC’s for this change order and solution as soon as possible.


 


3





















 


	
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National Pooling Administration



Change Order Proposal #1



(LNPA Issue #328 – “Allocating Blocks Back to Donating Switch”)


 


 


December 28, 2001


 


 


	
  NeuStar, Inc.

  	
  1120 Vermont Avenue

  
	
  Suite 400

  
	
  Washington, DC 20005

  



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


Table of Contents


 


	
  1

  	
  Introduction

  	
   

  
	
  1.1
  Purpose and Scope

  	
   

  
	
  2

  	
  Proposed
  Industry Numbering Committee (INC) Change Order

  	
   

  
	
  3

  	
  NeuStar’s
  Proposed Solutions

  	
   

  
	
  4

  	
  NeuStar’s
  Proposed Solutions

  	
   

  
	
  5

  	
  Cost Assumptions
  and Summary

  	
   

  
	
  6

  	
  Conclusion

  	
   

  



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


1                                         Introduction


 


1.1                                                       Purpose and Scope


 


In accordance with our contractual agreement,
NeuStar’s National Pooling Administration team hereby submits this change order
to the FCC for approval.  This change
order is in compliance with the requirements as outlined in Attachment B, Section C,
Thousands-Block Pooling Contractor, Technical Requirements, November 30,
2000, Section 2.5 “Changes in the Environment,” which reads as follows:


 


2.5                               Changes in the Environment


 


The FCC may issue rules, requirements, or policy directives in the
future, which may increase, decrease or otherwise modify the functions to be
performed by the contractor.  The
contractor is additionally subject to the provisions of the changes clause in Section I.


 


2.5.1 Process


 


Accordingly, after a contractor is selected, the FCC, the NANC and/or
the INC may establish NANP numbering resource plans, administrative directives,
assignment guidelines (including modifications to existing assignment
guidelines), and procedures that may have an effect on the functions performed
by the contractor.


 


2.5.2 Changes


 


The contractor shall review changes when numbering resource plans,
administrative directives, assignment guidelines, and procedures are initiated
or modified to determine if there is any impact on the functions that they must
perform.


 


2.5.3 Notifications


 


The contractor shall then, within a period of not more than 30 calendar
days from said event (e.g., the date INC places an issue into Final Closure),
provide the Contracting Officer, state PUCs, and the NANC with written notice
regarding these changes and summarize the potential impact of the changes upon
service and cost, if any.


 


2.5.4 Roles


 


The NANC shall review the notice and provide a recommendation to the
FCC regarding the effect of the contractor’s notice and supporting
documentation.


 


The contractor shall comply with state regulatory decisions, rules and
orders with respect to pooling, as applicable, as long as they are not in
conflict with FCC decisions, orders, and rules and are within state
jurisdiction.


 


This document provides detailed information
pertaining to the Industry Numbering Committee’s requirements posted November 30.  This change order document covers the
required subject


 





 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


matters such as explaining the industry’s
requirements, proposed solution, cost and risk and assumptions.


 


2                                         Proposed Industry Numbering Committee (INC) Change Order


 


On November 30, 2001, ATIS
posted the revised INC Guidelines on their web site reflecting the final chnges
incorporated in issue LNPA328.  This
issue affects both the Pooling Administration System (PAS) and the Pooling
Administration operation.


 


•                  Issue LNPA328
Allocating Blocks back to Donating Switch


 


A)                                               ISSUE STATEMENT


 


There is no direction in the TBPAG to tell the PA
when to allocate blocks back to the same switch from which the blocks were
donated.  It is an issue because NPAC 2.0
cannot pool numbers from one switch to another when the donor and recipient
have the same SPID.  (NPAC 3.1 relieves
this constraint.)  The PA must know when
to send the Part 1B to the NPAC so the that
the BCD screen and NPAC pool records will be in sync, thus assuring SPs that
blocks allocated on the Part 3 are ‘pooled’ by NPAC.


 


The switch CLLI is already required on Block
Donation Identification forms and on the Part 1A for the PA’s use in block
allocation, and CLLI is also used by the PA to populate the BCD screen.


 


B)                                               FOLLOWING RESOLUTION FROM INC


 


The following text changes
were made to Section 8.3.4 of the TBPAG (Thousand
Block Pooling Administrator’s Guidelines):


 


“c)                    In regions using NPAC 2.0,
unless the applicant requests a specific thousands-block, the PA should select
the thousands-block for assignment based upon the following order:


 


1)                          SP’s own donated
contaminated thousands-blocks back to the same switch;


 


2)                          SP’s own donated,
uncontaminated thousands-blocks (first attempting to use the 0,1,8, and 9
thousands-blocks) back to the same switch;


 


3)                          uncontaminated
thousands-blocks from other SPs (first attempting to use the 0,1,8, and 9
thousands-blocks);


 


4)                          contaminated
blocks from other SPs;


 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


5)                          SP’s own donated
contaminated thousands-blocks back to a diferent switch; and


 


6)                          SP’s own donated,
uncontaminated thousdands-blocks (first attempting to use the 0,1,8, and 9
thousands-blocks) back to a different switch.


 


When the applicant requests
a specific thousands-block, it should be ntoed if it is being requested for the
donating switch.  The PA should assign
the requested thousands-block if available in the industry inventory pool.  If not, the PA should follow the procedure
outlined above.”


 


C)                                               ADDITIONAL NEW TEXT


 


d)                         “In regions
using NPAC 3.0 or above, unless the applicant requests a specific
thousands-block, the PA should select the thousands-block for assignment based
upon the following order:


 


1)                          SP’s own donated
contaminated thousands-blocks;


 


2)                          SP’s own donated,
uncontaminated thousands-blocks (first attempting to use the 0,1,8, and 9
thousands-blocks);


 


3)                          uncontaminated
thousands-blocks from other SPs (first attempting to use the 0,1,8, and 9
thousands-blocks); and


 


4)                          contaminated
blocks from other SPs.


 


When the applicant requests
a specific thousands-block, the PA should assign the block if available in the
industry inventory pool.  If not, the PA
should follow the procedure outlined above.”


 


3                                         NeuStar’s Proposed Solutions


 


NeuStar’s National Pooling Administration team
reviewed the LNPA328 issue from both the operational and technical
perspective.  Therefore, our proposed
solutions as stated below will meet the required needs of the industry in a
cost effective and yet operational efficient manner.


 


With NPAC version 2.0 the code holder in the NPAC
can not be the block holder.  If the NPAC
tries to build a block table with the same SPID as is assigned to the NXX, the
NPAC will get an error message and the 1000 block cannot be ported by the
NPAC.  The solution of assigning blocks
differently for 2.0 versus 3.0 or 3.1 will only be required temporarily until
3.1 is deployed in all regions.  Based on
the NPAC rollout schedule this will be completed by 5/20/02.


 


1.               Solution A

Operationally, the National Pooling Administrator utilizing the State Pooling
System for those regions that are still under NPAC release 2.0 can process
these block requests


 





















 


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  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


manually.  As regions go live on
NPAC 3.1, the regions would be transitioned to the National Pooling
Administration System.  The National
Pooling Administration System would still be deployed on 3/15/02 with regions
that are already on NPAC release 3.0 or 3.1. 
This solution would be cost effective since this process would be
supported manually and there would be no additional cost or timeline impact on
development of the National Pooling Administration System.


 


2.               Solution B

A second option is to incorporate this change into the Pooling Administration
System (PAS).  PAS will automatically
assign a block based on the region (and whether or not it is in release 2.0 or
3.1).  hence the processing will be
automated and eliminate any manual processing by the Pooling Administrator
therefore reducing any possibility of error, which can be caused by human
factors.  This method will also ensure
that this data is captured and stored in the PAS database.  We suggest that this solution would be a more
productive solution in assigning a block based on the NPAC region.


 


3.               Solution C

A third option would be for the Service Provider requesting a block (where NPAC
release 2.0 is in place), is to always indicate which block they would like to
receive, and not request one of their own blocks residing in a different switch
within the rate center.  Once NPAC
release 3.1 is deployed in a region, the INC guidelines relating to this issue
can be applied.  This solution would be
effective since there would be no additional cost or timeline impact on
development of the National Pooling Administration system.


 


4                                         NeuStar’s Proposed Solutions


 


Part of NeuStar’s National
Pooling Administration team assessment of this change order is to consider the
associated risks and assumptions that can have an impact on the operation and
system development.


 


1.               SolutionA

As mentioned above the National Pooling Administrator can process these block
requests manually utilizing the existing State Pooling System, for regions,
which are on NPAC release 2.0.  Although
this process can be achieved it does bring forth some risks.  Some of the associated risks are that as with
any manufal process there is an increase in a margin of error due to human
factor.  Whiel highly unlikely, the
possibility exists that blocks could possibly be assigned incorrectly.  This error could lead to an icnreased number
of complaints by the service providers such a risk causes unsatisfactory
customer service.  However, this process
would only be in effect for approximately 2 months (Up to 5/20/02).


 


2.               Solution B

With the process being automated as explained with proposed Solution B,
although it would be more effective in assigning and tracking these block
requests this does have an impact on the National Pooling Administration’s scheduled
delivery of the system slated for March 15, 2002.  This change order can be implemented into
PAS, but brings forth the following risks scenarios:


 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


•                  If it is
required that PAS supports this process by March 15, 2002, then
this would require an additional developer with additional hours and cost other
than mentioned under CLIN0001\SUBCLIN0001AD and 0001AE.


 


•                  This would also
require a waiver of the FCC security clearance for this developer while working
on this process, as it is doubtful that the security clearance process could be
completed in this time frame. 
Non-disclosures would be signed and the developer would meet NeuStar’s internal
process for background checks.


 


•                  This would also
require immediate approval for this process to meet the 3/15/02 date.


 


•                  If it is
required that PAS supports this process, but the additional resources are not
immediately granted then this would require that original CLIN0001 delivery
date of PAS be revised to reflect a new delivery date of April 13, 2002 (to
accommodate all NPAC releases) in order to accommodate the additional hours
required to implement such a change.


 


3.               Solution C

The risk with implementing Solution C is that a Service Provider may not
request a specific block leading to the possibility of some increased
processing time should the system assign a block which ultimately cannot be
used and must be exchanged for another block.


 


In summary, as with any proposed solution there are
the risks, which need to be weighed.  For
our Solution A, it is the human factor, which could lead to an icnrease margin
of error.  For Solutin B, this impacts
the timeline and delivery of the National Pooling Administration System (PAS).


 


For Solution C, it is the possibility of increased
processing time.


 


In all cases whichever solution is selected, it
would only be in implementaion until May 20, 2002.


 


5                                         Cost Assumptions and Summary


 


NeuStar’s National Pooling
Administration team as with any change order also considered the associated
costs which will be incurred with either proposed solution.  These cost assumptions include the required
resources, and timeline for implementing the change order.  The timeline includes preparation, proper
documentation updates, development, and implementation.


 


For proposed Solution A there are no additional cost
incurred, since this is supported thru a manual process.  There would be no associated system
development costs.  This would be
strictly an operational implementation and would require no additional resources.  Proposed Solution B would incur cost.  This cost includes proper documentation
updates (FRD, User Guide, etc.), development and implementation costs.  NeuStar has determined that the costs
associated with such an automated implementaion would incur a total cost of
$28,830.87.


 


For proposed Solution C there is no additional cost
incurred, since there would be no associated system development costs.  This would be strictly an operational
implementation and would require no additional resources.  This would be NeuStar’s recommended
solution.


 





















 


National
Thousands-Block


Pooling Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


6                                         Conclusion


 


In conclusion, NeuStar has offered three (3) viable
solutions to support Issue LNPA328.  All
included an operational and technical perspsective.  NeuStar can implement a temporary manual
process which would not incur additional cost. 
NeuStar can also have the new National Pooling Administraton System
automate the process, which would secure accuracy for proper tracking and
handling of such block requests.  And
ifnally, the process itself may be changed for the interim period.  All viable options would be implemented and
in existence only until May 20, 2002.


 


In order for NeuStar to continue to be on track for
delivery of the Pooling Administration System or make changes to the delivery
date due to proposed solution B, we seek the FCC’s approval for this change
order and solution selection as soon as possible.


 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


	
  National
  Thousands-Block

  	
   

  
	
  Pooling
  Administration

  	
  Amendment/Modification No. 0003

  



 


	
  AMENDMENT OF SOLICITATION/MODIFICATION OF
  CONTRACT

  	
   

  	
   

  
	
  1.

  	
  CONTRACT ID CODE

  	
   

  
	
  2.

  	
  AMENDMENT/MODIFICATION NO.

  	
  0003

  
	
  3.

  	
  EFFECTIVE DATE

  	
  05/03/2002

  
	
  4.

  	
  REQUISITION/PURCHASE REQ. NO.

  	
   

  
	
  5.

  	
  PROJECT NO. (if applicable)

  	
   

  
	
  6.

  	
  ISSUED BY:

  	
  CODE 00001

  
	
   

  	
  FCC/Contracts
  and Purchasing Center

  445 12th St., SW

  Washington, DC 20554

  	
   

  
	
  7.

  	
   

  	
  CODE 

  
	
  8.

  	
  NAME AND ADDRESS OF CONTRACTOR 

  (No., street, county, State and Zip Code):

  	
  CODE

  FACILITY CODE 

  
	
   

  	
  Neustar, Inc.

  1120 Vermont Ave., N.W., Suite 400

  Washington, DC  20005

  	
   

  
	
  9A.

  	
   

  	
  AMENDMENT OF SOLICITATION NO.

  	
   

  
	
  9B.

  	
   

  	
  DATED (See Item 11)

  	
   

  
	
  10A.

  	
  (X)

  	
  MODIFICATION OF CONTRACT/ORDER NO. CON01000016

  	
   

  
	
  10B.

  	
  (X)

  	
  DATED (See Item 13)

  	
   

  
	
  11.

  	
  THIS ITEM ONLY
  APPLIES TO AMENDMENTS OF SOLICITATIONS

  
	
  o

  	
  The above
  numbered solicitation is amended as set forth in Item 14.  The hour and date specified for receipt of
  Offers

  o
  is extended, o
  is not extended.

  

  Offers must acknowledge receipt of this amendment prior to the hour and date specified
  in the solicitation or as amended, by one of the following methods:

  

  (a) By completing Items 8 and 15, and returning          
  copies of the amendment; (b) By acknowledging receipt of this amendment
  on each copy of the offer submitted; or (c) By separate letter or
  telegram which includes a reference to the solicitation and amendment
  numbers.  FAILURE OF YOUR
  ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF
  OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF
  YOUR OFFER.  If by virtue of this
  amendment you desire to change an offer already submitted, such change may be
  made by telegram or letter, provided each telegram or letter makes reference
  to the solicitation and this amendment, and is received prior to the opening
  hour and date specified.

  
	
  12.

  	
  ACCOUNTING AND
  APPROPRIATION DATA (If required)

  

  No Funding Information

  
	
  13.

  	
  THIS ITEM ONLY
  APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. 
  IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

  
	
  Check One
o

  	
  A.

  	
  THIS CHANGE ORDER IS ISSUED PURSUANT TO:   (Specify authority)  THE CHANGE SET FORTH IN ITEM 14 ARE MADE IN
  THE CONTRACT ORDER NO. IN ITEM 10A.

  
	
  o

  	
  B.

  	
  THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE
  ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date,
  etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF AUTHORITY OF FAR
  43.103(b).

  
	
  o

  	
  C.

  	
  THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

  
								



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


	
  ý

  	
  D.

  	
  OTHER (Specify type of
  modification and authority)

  
	
  FAR 1.6, “Authority of Contracting Officers”

  
	
   

  	
  E.

  	
  IMPORTANT:  Contractor ý
  is not, o is required to sign
  this document and return       copies to the issuing office.

  
	
  14.

  	
  DESCRIPTION OF
  AMENDMENT/MODIFICATION  (Organized by UCF section headings, including
  solicitation/contract subject matter where feasible.)

  
	
   

  	
   

  
	
   

  	
  The above numbered contract is hereby modified to incorporate change
  orders #3 and #8 (copies attached). 
  Both change orders are accepted at no additional cost.

  
	
   

  	
   

  
	
  Except as
  provided herein, all terms and conditions of the document referenced in Item
  9A or 10A, as heretofore changed, remains unchanged and in full force and
  effect.

  
	
  15A.

  	
  NAME AND TITLE
  OF SIGNER (Type or print):

  
	
  15B.

  	
  CONTRACTOR/OFFEROR

  
	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
  (Signature of person authorized to sign)

  
	
  16A.

  	
  NAME AND TITLE
  OF CONTRACTING OFFICER (Type or print):  Mark Oakey

  
	
  16B.

  	
  United States of
  America

  
	
   

  	
   

  
	
   

  	
  By

  	
   

  	
   

  
	
   

  	
  (Signature of person authorized to sign)

  
	
  16C.

  	
  DATE
  SIGNED:  5/3/02

  
	
  NSN 7540-01-152-8070

  	
  STANDARD FORM 30 (REV. 10-83)

  
	
  PREVIOUS EDITION

  	
  Prescribed by GSA FAR (48 CFR)

  
	
  UNUSABLE

  	
  53.243

  
								



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


	
  LINE
  ITEM SUMMARY

  	
   

  
	
  Document
  Number: CON01000016/0003

  	
  Title:  Pooling Administrator – Neustar

  
	
   

  	
   

  
	
  No
  Funding Information

  	
   

  
	
   

  
	
  Line Item

  Number

  	
   

  	
  Description

  	
   

  	
  Delivery
  Date

  (Start date to End date)

  	
   

  	
  Quantity

  	
   

  	
  Unit of

  Issue

  	
   

  	
  Unit Price

  	
   

  	
  Total Cost

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  No
  Changed Line Item Fields

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Previous Total:

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Modification Total:

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Grand Total:

  	
   

  	
   

  	
   

  
															



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


	
  National
  Thousands-Block

  	
   

  
	
  Pooling
  Administration

  	
  Amendment/Modification No. 0004

  



 


	
  AMENDMENT OF SOLICITATION/MODIFICATION OF
  CONTRACT

  	
   

  	
   

  
	
  1.

  	
  CONTRACT ID CODE

  	
   

  
	
  2.

  	
  AMENDMENT/MODIFICATION NO.

  	
  0004

  
	
  3.

  	
  EFFECTIVE DATE

  	
  06/15/2003

  
	
  4.

  	
  REQUISITION/PURCHASE REQ. NO.

  	
   

  
	
  5.

  	
  PROJECT NO. (if applicable)

  	
   

  
	
  6.

  	
  ISSUED BY:

  	
  CODE 00001

  
	
   

  	
  FCC/Contracts
  and Purchasing Center

  445 12th St., SW

  Washington, DC 20554

  	
   

  
	
  7.

  	
   

  	
  CODE 

  
	
  8.

  	
  NAME AND ADDRESS OF CONTRACTOR 

  (No., street, county, State and Zip Code):

  	
  CODE

  FACILITY CODE 

  
	
   

  	
  Neustar, Inc.

  1120 Vermont Ave., N.W., Suite 400

  Washington, DC  20005

  	
   

  
	
  9A.

  	
   

  	
  AMENDMENT OF SOLICITATION NO.

  	
   

  
	
  9B.

  	
   

  	
  DATED (See Item 11)

  	
   

  
	
  10A.

  	
  (X)

  	
  MODIFICATION OF CONTRACT/ORDER NO. CON01000016

  	
   

  
	
  10B.

  	
  (X)

  	
  DATED (See Item 13)

  	
   

  
	
  11.

  	
  THIS ITEM ONLY
  APPLIES TO AMENDMENTS OF SOLICITATIONS

  
	
  o

  	
  The above
  numbered solicitation is amended as set forth in Item 14.  The hour and date specified for receipt of
  Offers

  o
  is extended, o
  is not extended.

  

  Offers must acknowledge receipt of this amendment prior to the hour and date
  specified in the solicitation or as amended, by one of the following methods:

  

  (a) By completing Items 8 and 15, and returning
            copies of the
  amendment; (b) By acknowledging receipt of this amendment on each copy
  of the offer submitted; or (c) By separate letter or telegram which
  includes a reference to the solicitation and amendment numbers.  FAILURE OF YOUR ACKNOWLEDGMENT TO BE
  RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR
  AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER.  If by virtue of this amendment you desire
  to change an offer already submitted, such change may be made by telegram or
  letter, provided each telegram or letter makes reference to the solicitation
  and this amendment, and is received prior to the opening hour and date
  specified.

  
	
  12.

  	
  ACCOUNTING AND
  APPROPRIATION DATA (If required)

  

  No Funding Information

  
	
  13.

  	
  THIS ITEM ONLY
  APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. 
  IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

  
	
  Check One
o

  	
  A.

  	
  THIS CHANGE ORDER IS ISSUED PURSUANT TO:   (Specify authority)  THE CHANGE SET FORTH IN ITEM 14 ARE MADE IN
  THE CONTRACT ORDER NO. IN ITEM 10A.

  
	
  o

  	
  B.

  	
  THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE
  ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date,
  etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF AUTHORITY OF FAR
  43.103(b).

  
	
  o

  	
  C.

  	
  THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

  
								



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


	
  ý

  	
  D.

  	
  OTHER (Specify type of
  modification and authority)

  
	
  
FAR 1.6, “Authority of Contracting
  Officers”

  
	
   

  	
  E.

  	
  IMPORTANT:  Contractor ý
  is not, o is required to sign
  this document and return       copies to the issuing office.

  
	
  14.

  	
  DESCRIPTION OF
  AMENDMENT/MODIFICATION  (Organized by UCF section headings, including
  solicitation/contract subject matter where feasible.)

  
	
   

  	
   

  
	
   

  	
  The above numbered contract is hereby modified to exercise the second
  option year effective 6/15/2003 through 6/14/2004.

  

  This modification also incorporates Change Order #19.

  

  All other terms and conditions remain the same.

  
	
   

  	
   

  
	
  Except as
  provided herein, all terms and conditions of the document referenced in Item
  9A or 10A, as heretofore changed, remains unchanged and in full force and
  effect.

  
	
  15A.

  	
  NAME AND TITLE
  OF SIGNER (Type or print):

  
	
  15B.

  	
  CONTRACTOR/OFFEROR

  
	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
  (Signature of person authorized to sign)

  
	
  16A.

  	
  NAME AND TITLE
  OF CONTRACTING OFFICER (Type or print):  Mark Oakey

  
	
  16B.

  	
  United States of
  America

  
	
   

  	
   

  
	
   

  	
  By

  	
   

  	
   

  
	
   

  	
  (Signature of person authorized to sign)

  
	
  16C.

  	
  DATE
  SIGNED:  6/9/03

  
	
  NSN 7540-01-152-8070

  	
  STANDARD FORM 30 (REV. 10-83)

  
	
  PREVIOUS EDITION

  	
  Prescribed by GSA FAR (48 CFR)

  
	
  UNUSABLE

  	
  53.243

  
								



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


	
  LINE
  ITEM SUMMARY

  	
   

  
	
  Document
  Number: CON01000016/0004

  	
  Title:  Pooling Administrator – Neustar

  
	
   

  	
   

  
	
  No
  Funding Information

  	
   

  
	
   

  
	
  Line Item

  Number

  	
   

  	
  Description

  	
   

  	
  Delivery
  Date

  (Start date to End date)

  	
   

  	
  Quantity

  	
   

  	
  Unit of

  Issue

  	
   

  	
  Unit Price

  	
   

  	
  Total Cost

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  No
  Changed Line Item Fields

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Previous Total:

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Modification Total:

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Grand Total:

  	
   

  	
   

  	
   

  
															



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


	
  National
  Thousands-Block

  	
   

  
	
  Pooling
  Administration

  	
  Amendment/Modification No. 0005

  



 


	
  AMENDMENT OF SOLICITATION/MODIFICATION OF
  CONTRACT

  	
   

  	
   

  
	
  1.

  	
  CONTRACT ID CODE

  	
   

  
	
  2.

  	
  AMENDMENT/MODIFICATION NO.

  	
  0005

  
	
  3.

  	
  EFFECTIVE DATE

  	
  09/05/2003

  
	
  4.

  	
  REQUISITION/PURCHASE REQ. NO.

  	
   

  
	
  5.

  	
  PROJECT NO. (if applicable)

  	
   

  
	
  6.

  	
  ISSUED BY:

  	
  CODE 00001

  
	
   

  	
  FCC/Contracts
  and Purchasing Center

  445 12th St., SW

  Washington, DC 20554

  	
   

  
	
  7.

  	
   

  	
  CODE 

  
	
  8.

  	
  NAME AND ADDRESS OF CONTRACTOR 

  (No., street, county, State and Zip Code):

  	
  CODE

  FACILITY CODE 

  
	
   

  	
  Neustar, Inc.

  46000 Center Oak Plaza

  Sterling, VA 20166

  	
   

  
	
  9A.

  	
   

  	
  AMENDMENT OF SOLICITATION NO.

  	
   

  
	
  9B.

  	
   

  	
  DATED (See Item 11)

  	
   

  
	
  10A.

  	
  (X)

  	
  MODIFICATION OF CONTRACT/ORDER NO. CON01000016

  	
   

  
	
  10B.

  	
  (X)

  	
  DATED (See Item 13)

  	
   

  
	
  11.

  	
  THIS ITEM ONLY
  APPLIES TO AMENDMENTS OF SOLICITATIONS

  
	
  o

  	
  The above
  numbered solicitation is amended as set forth in Item 14.  The hour and date specified for receipt of
  Offers

  o
  is extended, o
  is not extended.

  

  Offers must acknowledge receipt of this amendment prior to the hour and date
  specified in the solicitation or as amended, by one of the following methods:

  

  (a) By completing Items 8 and 15, and returning
            copies of the
  amendment; (b) By acknowledging receipt of this amendment on each copy
  of the offer submitted; or (c) By separate letter or telegram which
  includes a reference to the solicitation and amendment numbers.  FAILURE OF YOUR ACKNOWLEDGMENT TO BE
  RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR
  AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER.  If by virtue of this amendment you desire
  to change an offer already submitted, such change may be made by telegram or
  letter, provided each telegram or letter makes reference to the solicitation
  and this amendment, and is received prior to the opening hour and date
  specified.

  
	
  12.

  	
  ACCOUNTING AND
  APPROPRIATION DATA (If required)

  

  No Funding Information

  
	
  13.

  	
  THIS ITEM ONLY
  APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. 
  IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

  
	
  Check One
o

  	
  A.

  	
  THIS CHANGE ORDER IS ISSUED PURSUANT TO:   (Specify authority)  THE CHANGE SET FORTH IN ITEM 14 ARE MADE IN
  THE CONTRACT ORDER NO. IN ITEM 10A.

  
	
  o

  	
  B.

  	
  THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE
  ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date,
  etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF AUTHORITY OF FAR
  43.103(b).

  
	
  o

  	
  C.

  	
  THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

  
								



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


	
  ý

  	
  D.

  	
  OTHER (Specify type of
  modification and authority)

  
	
  
FAR 1.6, “Authority of Contracting
  Officers”

  
	
   

  	
  E.

  	
  IMPORTANT:  Contractor ý
  is not, o is required to sign
  this document and return       copies to the issuing office.

  
	
  14.

  	
  DESCRIPTION OF
  AMENDMENT/MODIFICATION  (Organized by UCF section headings, including
  solicitation/contract subject matter where feasible.)

  
	
   

  	
   

  
	
   

  	
  This modification revises the originally issued mod #2 of 7-14-2003.

  

  The above numbered contract is hereby modified to approve change orders 10,
  12, 13, 14, 19, 20, 21 and 22 at a total cost of $28,466.80.  The following change orders are
  specifically rejected:  #6, 11, and 15.  Change order 23 is withdrawn.

  
	
   

  	
   

  
	
  Except as
  provided herein, all terms and conditions of the document referenced in Item
  9A or 10A, as heretofore changed, remains unchanged and in full force and
  effect.

  
	
  15A.

  	
  NAME AND TITLE
  OF SIGNER (Type or print):

  
	
  15B.

  	
  CONTRACTOR/OFFEROR

  
	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
  (Signature of person authorized to sign)

  
	
  16A.

  	
  NAME AND TITLE
  OF CONTRACTING OFFICER (Type or print):  Mark Oakey

  
	
  16B.

  	
  United States of
  America

  
	
   

  	
   

  
	
   

  	
  By

  	
   

  	
   

  
	
   

  	
  (Signature of person authorized to sign)

  
	
  16C.

  	
  DATE
  SIGNED:  09/05/2003

  
	
  NSN 7540-01-152-8070

  	
  STANDARD FORM 30 (REV. 10-83)

  
	
  PREVIOUS EDITION

  	
  Prescribed by GSA FAR (48 CFR)

  
	
  UNUSABLE

  	
  53.243

  
								



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


	
  LINE
  ITEM SUMMARY

  	
   

  
	
  Document
  Number: CON01000016/0005

  	
  Title:  Pooling Administrator – Neustar

  
	
   

  	
   

  
	
  No
  Funding Information

  	
   

  
	
   

  
	
  Line Item

  Number

  	
   

  	
  Description

  	
   

  	
  Delivery
  Date

  (Start date to End date)

  	
   

  	
  Quantity

  	
   

  	
  Unit of

  Issue

  	
   

  	
  Unit Price

  	
   

  	
  Total Cost

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  No
  Changed Line Item Fields

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Previous Total:

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Modification Total:

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Grand Total:

  	
   

  	
   

  	
   

  
															



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


	
  National
  Thousands-Block

  	
   

  
	
  Pooling
  Administration

  	
  Amendment/Modification No. 0006

  



 


	
  AMENDMENT OF SOLICITATION/MODIFICATION OF
  CONTRACT

  	
   

  	
   

  
	
  1.

  	
  CONTRACT ID CODE

  	
   

  
	
  2.

  	
  AMENDMENT/MODIFICATION NO.

  	
  0006

  
	
  3.

  	
  EFFECTIVE DATE

  	
  11/24/2003

  
	
  4.

  	
  REQUISITION/PURCHASE REQ. NO.

  	
   

  
	
  5.

  	
  PROJECT NO. (if applicable)

  	
   

  
	
  6.

  	
  ISSUED BY:

  	
  CODE 00001

  
	
   

  	
  FCC/Contracts
  and Purchasing Center

  445 12th St., SW

  Washington, DC 20554

  	
   

  
	
  7.

  	
   

  	
  CODE 

  
	
  8.

  	
  NAME AND ADDRESS OF CONTRACTOR 

  (No., street, county, State and Zip Code):

  	
  CODE

  FACILITY CODE 

  
	
   

  	
  Neustar, Inc.

  46000 Center Oak Plaza

  Sterling, VA 20166

  	
   

  
	
  9A.

  	
   

  	
  AMENDMENT OF SOLICITATION NO.

  	
   

  
	
  9B.

  	
   

  	
  DATED (See Item 11)

  	
   

  
	
  10A.

  	
  (X)

  	
  MODIFICATION OF CONTRACT/ORDER NO. CON01000016

  	
   

  
	
  10B.

  	
  (X)

  	
  DATED (See Item 13)

  	
   

  
	
  11.

  	
  THIS ITEM ONLY
  APPLIES TO AMENDMENTS OF SOLICITATIONS

  
	
  o

  	
  The above
  numbered solicitation is amended as set forth in Item 14.  The hour and date specified for receipt of
  Offers

  o
  is extended, o
  is not extended.

  

  Offers must acknowledge receipt of this amendment prior to the hour and date
  specified in the solicitation or as amended, by one of the following methods:

  

  (a) By completing Items 8 and 15, and returning
            copies of the
  amendment; (b) By acknowledging receipt of this amendment on each copy
  of the offer submitted; or (c) By separate letter or telegram which
  includes a reference to the solicitation and amendment numbers.  FAILURE OF YOUR ACKNOWLEDGMENT TO BE
  RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR
  AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER.  If by virtue of this amendment you desire
  to change an offer already submitted, such change may be made by telegram or
  letter, provided each telegram or letter makes reference to the solicitation
  and this amendment, and is received prior to the opening hour and date
  specified.

  
	
  12.

  	
  ACCOUNTING AND
  APPROPRIATION DATA (If required)

  

  No Funding Information

  
	
  13.

  	
  THIS ITEM ONLY
  APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. 
  IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

  
	
  Check One
o

  	
  A.

  	
  THIS CHANGE ORDER IS ISSUED PURSUANT TO:   (Specify authority)  THE CHANGE SET FORTH IN ITEM 14 ARE MADE IN
  THE CONTRACT ORDER NO. IN ITEM 10A.

  
	
  o

  	
  B.

  	
  THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE
  ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date,
  etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF AUTHORITY OF FAR
  43.103(b).

  
	
  o

  	
  C.

  	
  THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

  
								



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


	
  ý

  	
  D.

  	
  OTHER (Specify type of modification
  and authority)

  
	
  
FAR 1.6, “Authority of Contracting
  Officers”

  
	
   

  	
  E.

  	
  IMPORTANT:  Contractor ý
  is not, o is required to sign
  this document and return       copies to the issuing office.

  
	
  14.

  	
  DESCRIPTION OF
  AMENDMENT/MODIFICATION  (Organized by UCF section headings, including
  solicitation/contract subject matter where feasible.)

  
	
   

  	
   

  
	
   

  	
  1.               The final survey questionnaire to
  users (Item #3 in the attachment) shall be approved by the Contracting
  Officer prior to being sent out; and

  

  2.               The costs of the
  review to the Pooling Administrator shall be addressed as a change order when
  one full review cycle has been completed.

  

  All other terms and conditions remain the same.

  
	
   

  	
   

  
	
  Except as
  provided herein, all terms and conditions of the document referenced in Item
  9A or 10A, as heretofore changed, remains unchanged and in full force and
  effect.

  
	
  15A.

  	
  NAME AND TITLE
  OF SIGNER (Type or print):

  
	
  15B.

  	
  CONTRACTOR/OFFEROR

  
	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
  (Signature of person authorized to sign)

  
	
  16A.

  	
  NAME AND TITLE
  OF CONTRACTING OFFICER (Type or print):  Mark Oakey

  
	
  16B.

  	
  United States of
  America

  
	
   

  	
   

  
	
   

  	
  By

  	
   

  	
   

  
	
   

  	
  (Signature of person authorized to sign)

  
	
  16C.

  	
  DATE
  SIGNED:  11/24/2003

  
	
  NSN 7540-01-152-8070

  	
  STANDARD FORM 30 (REV. 10-83)

  
	
  PREVIOUS EDITION

  	
  Prescribed by GSA FAR (48 CFR)

  
	
  UNUSABLE

  	
  53.243

  
								



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


	
  LINE
  ITEM SUMMARY

  	
   

  
	
  Document
  Number: CON01000016/0006

  	
  Title:  Pooling Administrator – Neustar

  
	
   

  	
   

  
	
  No
  Funding Information

  	
   

  
	
   

  
	
  Line Item

  Number

  	
   

  	
  Description

  	
   

  	
  Delivery
  Date

  (Start date to End date)

  	
   

  	
  Quantity

  	
   

  	
  Unit of

  Issue

  	
   

  	
  Unit Price

  	
   

  	
  Total Cost

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  No
  Changed Line Item Fields

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Previous Total:

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Modification Total:

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Grand Total:

  	
   

  	
   

  	
   

  
															



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


	
  ADDRESS
  DETAIL

  	
   

  	
   

  
	
  Title:
  Pooling Administrator – Neustar

  	
   

  	
  Document
  Number: CON01000016/0006

  



 


















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


National
Thousand-Block Pooling Administration

PA Process Evaluation


 


February 27,
2003


 


The following proposed work plan describes the essential steps
necessary to prepare a satisfaction rating and an annual process improvement
report on the duties and services provided by the National Thousands Block
Pooling Administrator (PA) vendor.  The
NANC’s Numbering Oversight Working Group (NOWG) will examine numeric scores and
written comments provided by survey respondents.  This input along with its corresponding
analysis will be used to ascertain how the PA vendor has performed in its role
and identify if the vendor has exceeded requirements or, if there are any
process deficiencies.  The survey and
corresponding report will focus on the adequacy and appropriateness of the
tasks performed by the PA when discharging its duties in accordance with
regulatory requirements, numbering resource assignment procedures, and industry
guidelines.


 


Constructive recommendations addressing areas requiring improvement may
trigger Pooling Administration System (PAS) Change Orders, modifications to
technical requirements and/or industry guidelines.  These recommendations will likely impact how
Service Providers (SP) interface with the PA. 
However, the changes identified will ensure that the services provided
by the PA sufficiently meet the needs of pooling participants as the environment
and technological paradigm continues to shift.


 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


1.                                       Review
applicable requirements, regulatory orders and guidelines.


 


2.                                       Draft annual PA
performance assessment survey questions with input by State Commissions and the
PA.


 


3.                                       Present final
draft of the annual survey to the NANC/FCC.


 


4.                                       PA to post the
survey to the PA web site and notify State Commissions and telecommunication
industry participants.


 


5.                                       Meet with PA to
perform PA Operational Review.


 


6.                                       Draft report
identifying process improvement opportunities and recommendations.


 


7.                                       Present a draft
report to the FCC and the PA.


 


8.                                       Present the
final report to NANC for forwarding to the FCC.


 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


	
  National Thousands-Block

  	
   

  
	
  Pooling Administration

  	
  Amendment/Modification
  No. 0007

  



 


	
  AMENDMENT OF SOLICITATION/MODIFICATION OF
  CONTRACT

  	
   

  	
   

  
	
  1.

  	
  CONTRACT ID CODE

  	
   

  
	
  2.

  	
  AMENDMENT/MODIFICATION NO.

  	
  00007

  
	
  3.

  	
  EFFECTIVE DATE

  	
  05/03/2004

  
	
  4.

  	
  REQUISITION/PURCHASE REQ. NO.

  	
   

  
	
  5.

  	
  PROJECT NO. (if applicable)

  	
   

  
	
  6.

  	
  ISSUED BY:

  	
  CODE 00001

  
	
   

  	
  FCC/Contracts and
  Purchasing Center

  445 12th St., SW

  Washington, DC 20554

  	
   

  
	
  7.

  	
   

  	
  CODE 

  
	
  8.

  	
  NAME AND ADDRESS OF CONTRACTOR 

  (No., street, county, State and Zip Code):

  	
  CODE

  FACILITY CODE 

  
	
   

  	
  Neustar, Inc.

  46000 Center Oak Plaza

  Sterling, VA  20166

  	
   

  
	
  9A.

  	
   

  	
  AMENDMENT OF SOLICITATION NO.

  	
   

  
	
  9B.

  	
   

  	
  DATED (See Item 11)

  	
   

  
	
  10A.

  	
  ý

  	
  MODIFICATION OF CONTRACT/ORDER NO. CON01000016

  	
   

  
	
  10B.

  	
  ý

  	
  DATED (See Item 13)

  	
   

  
	
  11.

  	
  THIS ITEM ONLY APPLIES
  TO AMENDMENTS OF SOLICITATIONS

  
	
  o

  	
  The above numbered
  solicitation is amended as set forth in Item 14.  The hour and date specified for receipt of
  Offers

  o
  is extended, o
  is not extended.

  

  Offers must acknowledge receipt of this amendment prior to the hour and date
  specified in the solicitation or as amended, by one of the following methods:

  

  (a) By completing Items 8 and 15, and returning
            copies of the
  amendment; (b) By acknowledging receipt of this amendment on each copy
  of the offer submitted; or (c) By separate letter or telegram which
  includes a reference to the solicitation and amendment numbers.  FAILURE OF YOUR ACKNOWLEDGMENT TO BE
  RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR
  AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER.  If by virtue of this amendment you desire
  to change an offer already submitted, such change may be made by telegram or
  letter, provided each telegram or letter makes reference to the solicitation
  and this amendment, and is received prior to the opening hour and date
  specified.

  
	
  12.

  	
  ACCOUNTING AND
  APPROPRIATION DATA (If required)

  

  No Funding Information

  
	
  13.

  	
  THIS ITEM ONLY APPLIES
  TO MODIFICATION OF CONTRACTS/ORDERS. 
  IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

  
	
  Check One
o

  	
  A.

  	
  THIS CHANGE ORDER IS ISSUED PURSUANT TO:   (Specify authority)  THE CHANGE SET FORTH IN ITEM 14 ARE MADE IN
  THE CONTRACT ORDER NO. IN ITEM 10A.

  
	
  o

  	
  B.

  	
  THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE
  ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date,
  etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF AUTHORITY OF FAR
  43.103(b).

  
	
  o

  	
  C.

  	
  THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

  
								



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


	
  o

  	
  D.

  	
  OTHER (Specify type of
  modification and authority)

  
	
   

  
	
   

  	
  E.

  	
  IMPORTANT:  Contractor ý
  is not, o is required to sign
  this document and return       copies to the issuing office.

  
	
  14.

  	
  DESCRIPTION OF
  AMENDMENT/MODIFICATION  (Organized by UCF section headings, including
  solicitation/contract subject matter where feasible.)

  
	
   

  	
   

  
	
   

  	
  The above numbered contract is hereby modified to incorporate change
  order #26, attached.  The cost shall
  not exceed $900.00.

   

  All other terms and conditions remain the same.

  
	
   

  	
   

  
	
  Except as provided
  herein, all terms and conditions of the document referenced in Item 9A or
  10A, as heretofore changed, remains unchanged and in full force and effect.

  
	
  15A.

  	
  NAME AND TITLE OF
  SIGNER (Type or print):

  
	
  15B.

  	
  CONTRACTOR/OFFEROR

  
	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
  (Signature of person authorized to sign)

  
	
  16A.

  	
  NAME AND TITLE OF
  CONTRACTING OFFICER (Type or print):  Mark Oakey

  
	
  16B.

  	
  United States of
  America

  
	
   

  	
   

  
	
   

  	
  By

  	
   

  	
   

  
	
   

  	
  (Signature of person authorized to sign)

  
	
  16C.

  	
  DATE SIGNED:  5/3/04

  
	
  NSN 7540-01-152-8070

  	
  STANDARD FORM 30
  (REV. 10-83)

  
	
  PREVIOUS EDITION

  	
  Prescribed by
  GSA FAR (48 CFR)

  
	
  UNUSABLE

  	
  53.243

  
								



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


	
  LINE
  ITEM SUMMARY

  	
   

  
	
  Document
  Number: CON01000016/0007

  	
  Title:   Pooling Administrator – Neustar

  
	
   

  	
   

  
	
  No
  Funding Information

  	
   

  
	
   

  
	
  Line Item

  Number

  	
   

  	
  Description

  	
   

  	
  Delivery Date

  (Start date to End date)

  	
   

  	
  Quantity

  	
   

  	
  Unit of

  Issue

  	
   

  	
  Unit Price

  	
   

  	
  Total Cost

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  No
  Changed Line Item Fields

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Previous
  Total:

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Modification
  Total:

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Grand
  Total:

  	
   

  	
   

  	
   

  
															



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


	
  ADDRESS DETAIL

  	
   

  	
   

  
	
  Title:
  Pooling Administrator – Neustar

  	
   

  	
  Document Number: CON01000016/0007

  



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # Proposal (LNPA328)

  	
  12/28/2001

  



 


	
  

  



 


 


National
Pooling Administration



Change Order Proposal #26



NOWG Recommendation

(regarding LNPA WG PIM 24 and

CONXX Issue #364)


 


 


February 9,
2004


 


 


	
  NeuStar, Inc.

  	
  46000 Center Oak
  Plaza

  
	
   

  	
  Sterling VA,
  20166

  



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l PAS – Change Order # 26
  Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


Table
of Contents


 


	
  1

  	
  Introduction

  	
   

  
	
  2

  	
  Proposed
  Changes

  	
   

  
	
  3

  	
  NeuStar’s Proposed
  Solution

  	
   

  
	
  4

  	
  Risks and Assumptions

  	
   

  
	
  5

  	
  Cost Assumptions and
  Summary

  	
   

  
	
  6

  	
  Conclusion

  	
   

  
	
  Appendix A

  	
   

  



 


ii





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l PAS – Change Order # 26
  Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


1                                         Introduction


 


1.1                               Purpose and Scope


 


In
accordance with our contractual agreement, NeuStar’s National Pooling Administration
team hereby submits this change order to the FCC for approval.  This change order is in compliance with
contractual requirements as outlined in Attachment B, Section C,
Thousands-Block Pooling Contractor, Technical Requirements, November 30,
2000, Section 2.5 “Changes in the Environment,” which reads as follows:


 


2.5                               Changes in
the Environment


 


The
FCC may issue rules, requirements, or policy directives in the future, which
may increase, decrease or otherwise modify the functions to be performed by the
contractor.  The contractor is
additionally subject to the provisions of the changes clause in Section I.


 


2.5.1 Process


 


Accordingly,
after a contractor is selected, the FCC, the NANC and/or the INC may establish
NANP numbering resource plans, administrative directives, assignment guidelines
(including modifications to existing assignment guidelines), and procedures
that may have an effect on the functions performed by the contractor.


 


2.5.2 Changes


 


The
contractor shall review changes when numbering resource plans, administrative
directives, assignment guidelines, and procedures are initiated or modified to
determine if there is any impact on the functions that they must perform.


 


2.5.3 Notifications


 


The
contractor shall then, within a period of not more than 30 calendar days from
said event (e.g., the date INC places an issue into Final Closure), provide the
Contracting Officer, state PUCs, and the NANC with written notice regarding
these changes and summarize the potential impact of the changes upon service
and cost, if any.


 


2.5.4 Roles


 


The
NANC shall review the notice and provide a recommendation to the FCC regarding
the effect of the contractor’s notice and supporting documentation.


 


The
contractor shall comply with state regulatory decisions, rules and orders with
respect to pooling, as applicable, as long as they are not in conflict with FCC
decisions, orders, and rules and are within state jurisdiction.


 


This
document covers the required subject matters such as explaining the industry’s
requirements, proposed solution, cost, risk, and assumptions.


 


3





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l PAS – Change Order # 26
  Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


2                                         Proposed
Changes


 


On
July 2, 2003, the Pooling Administrator (PA) submitted Change Order #23 as
a result of the Local Number Portable Administration Working Group (LNPA WG)
Project Issue Management (PIM) 24.  In
Change Order #23, the PA requested FCC approval of the purchase of reports from
the NPAC to assess the contamination level of donated blocks.  On July 29, 2003, the Industry Numbering
Committee (INC) placed CO/NXX Issue 364 into Final Closure. CO/NXX Issue 364
relates to the transfer of pooled codes from carriers that are proactively
shutting down a network or service.  The
solutions proposed in Change Order #23 will also meet the requirements of INC
CO/NXX Issue 364.  However, as set forth
below in the quoted INC Issue Resolution, the changes to the INC
Thousands-Block Pooling Administration Guidelines relative to Issue 364 will
not be posted until the FCC has approved the related change order.


 


On
August 26, 2003, the PA withdrew Change Order #23 and replaced it with
Change Order #24, which requested a similar set of reports, but addressed both
PIM 24 and INC CO/NXX issue 364. The NOWG conducted its review of Change Order
#24, but did not accept any of the three solutions proposed by the PA. Instead,
in a response dated September 19, 2003, the NOWG recommended


 


that
the PA select an NPA from each NPAC Region and perform an audit of embedded
inventory using the proposed NPA C report to ascertain the type and frequency
of error within the PAS embedded base. These results will then be shared with
the NOWG to assist in determining if there is value in proceeding with a
one-time scrub of the entire PAS embedded base.


 


In
response, the PA is proposing this Change Order #26 to conduct such a one-time
trial of the process described in Change Order #24 prior to accepting Change
Order #24 or creating a new change order for a one-time scrub as described in
their recommendation.  The PA will share
the results of this trial with the NOWG as the NOWG has requested.  However, the PA believes that a one-time
scrub of the database will not address INC CO/NXX issue 364.  See
Appendix A, pp. 10-16.


 


LNPA
WG PIM 24


 


The
issue identified in PIM 24 relates to service providers who cannot use blocks
that have been assigned to them either because the NPA NXX has not been activated
in the Number Portability Administration Center (NPAC), the thousands-block
contamination level is greater than 10%, or the code holder failed to complete
its intra-service provider ports prior to donating the blocks.  To address these problems, the PA and
AT&T Wireless submitted a joint PIM at the March 2003 LNPA WG meeting,
which was accepted as PIM 24. PIM 24 proposed allowing the PA to obtain NPAC
reports, which would enable the PA to check for contamination on each donated
thousands-block and ensure that the NPA-NXX is opened in the NPAC.


 


PIM
24, which the PA and AT&T Wireless submitted to the LNPA WG, is reproduced
below.


 


4





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l PAS – Change Order # 26
  Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


LNP
Problem/Issue Identification and Description Form


 


	
  Submittal
  Date (mm/dd/yyyy): 03/07/03

  	
  PIM #

  
	
  Company(s)
  Submitting Issue: NeuStar Pooling, AT&T Wireless 

  
	
  Contact(s):

  	
  Name   Barry
  Bishop, Stephen Sanchez

  
	
   

  	
  Contact
  Number   847-698-6167, 425-288-7051 

  
	
   

  	
  Email
  Address  barry.bishop@neustar.biz,
  stephen.sanchez@attws.com

  
	
  (NOTE: Submitting Company(s) is to
  complete this section of the form along with Sections 1, 2 and 3.)

  
			



 


1.              Problem/Issue
Statement:  (Brief
statement outlining the problem/issue.)


 


Blocks
that are being assigned to Service Providers are either contaminated when they
are donated as a non-contaminated block or the blocks have been contaminated
over 10%.  This is causing customers to
be out of service or blocks being exchanged for a less contaminated or
non-contaminated block.


 


In
addition when the PA has assigned a block, at times the block is being rejected
in the NPAC for not having the NXX as opened in the NPAC as portable.


 


2.              Problem/Issue
Description:                  (Provide
detailed description of problem/issue.)


 


A.           Examples &
Impacts of Problem/Issue:


 


When
a SP donates a block they mark the block as either contaminated or not
contaminated.  They do not indicate how
many TN’s are contaminated.  SP’s are
suppose to do a Intra SP port on their contaminated TN’s prior to donating a
block so that the block can be ported to the new SP and they can begin using
the block on the effective date.  The new
SP should query the NPAC prior to assigning any TNs to determine which TN’s are
contaminated and exclude those from their inventory assignment.


 


In
one situation what is happening is that a block is assigned, the new SP goes to
put those numbers in service, the old SP has not done their Intra SP ports
causing their customers to be out of service. 
To resolve this, the 1000 block has to be deported, so that the old SP
can Intra SP port their numbers then the 1000 block is reported to the new SP.


 


In
another situation a block has been assigned either uncontaminated or
contaminated and it is discovered the block has over 10% contamination.  In this case the block has to be deported and
a new block has to be assigned to the SP.


 


When
a block is assigned and the NXX is not opened for porting in the NPAC,
the block is rejected.  The SP of
the code then has to go into the NPAC and add their code as portable so
that the block can be then ported.  Even
though this may 


 


5





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l PAS – Change Order # 26
  Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


take
a matter of minutes to add, getting a hold of the correct person at a company
to do this may take some time.


 


B.             Frequency of
Occurrence:


 


Ongoing


 


C.             NPAC Regions
Impacted:


 


Canada              
Mid Atlantic              
Midwest              
Northeast              
Southeast              
Southwest              



 


Western              
West Coast              
ALL   X   


 


D.            Rationale why
existing process is deficient:


 


It
is up to the SP’s to do their INTRA SP ports and make sure they take the 1000
block out of their inventories when donating the block.  This is not always happening.


 


It
is up to the SP to add their NXX to the NPAC as a portable NXX prior to
donating blocks.  They indicate so on
their donation form. However, this has not been the case in many situations.


 


E.              Identify action
taken in other committees / forums:


 


Issue
raised at INC on two different occasions, they felt the guidelines already
addressed the issue by leaving the responsibility to the SP to do the necessary
work when they donated the blocks.


 


F.              Any other
descriptive items:


 


	
   

  
	
   

  
	
   

  	
   

  



 


3.              Suggested
Resolution:


 


The
following actions are proposed to resolve this issue:


 


Provide
the PA access to the NPAC to check for contamination prior to the assignment of
a thousands block.


 


Provide
the PA access to the NPAC to check if the code is opened as portable.


	
  LNPA WG:  (only)

  Item Number:          
           

  



 


6





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l PAS – Change Order # 26
  Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


	
  Issue
  Resolution Referred to:

  
	
   

  
	
  Why
  Issue Referred:

  
	
   

  
	
   

  
	
   

  
	
   

  	
   

  



 


The
LNPA WG submitted PIM 24 to the North American Portability Management Limited
Liability Corporation (LLC) for approval. The LLC approved permitting the PA to
obtain NPAC reports.


 


The
PA subsequently gave the following report requirements to the NPAC:


 


The
report generated from the NPAC should include the NPA-NXX-X, how many intra-SP
ports are associated with it, how many total active and pending SVs there are,
plus the company name associated with the active and pending SVs in an excel
format by region.  If an NPA-NXX is not
found in the NPAC as portable, it should still come back to the PA with a note
that the NPA-NXX does not exist in the NPAC.


 


CO/NXX
Issue 364


 


The
issue identified in INC CO/NXX Issue 364 relates to service providers who must
transfer pooled codes to other carriers, because they are proactively shutting
down a network or service.  As with
donations, the PA must be able to verify whether and to what degree there is
contamination of the affected blocks.


 


Quoted
below are both the INC official issue statement and its final resolution, which
can also be found under INC working documents on the ATIS website
(http://www.atis.org) for CO/NXX Issue 364 “Modification to Procedures for Code
Holder/LERG Assignee Exit:”


 


A.                                    ISSUE STATEMENT


 


INC’s
newly defined and issued procedures for CO Code transfer process are not
sufficient in aiding carriers that are proactively shutting down a network or
service.  The existing procedures were
mostly developed from the perspective of a carrier going out of business in an
unexpected manor (bankruptcy).  The INC
CO Code transfer guidelines are not sufficient in aiding carriers that are
proactively shutting down a network or service. 
There are many independent activities evolving many internal
organizations as well as the NANPA and other carriers.


 


The
main problem is a complex timing issue, this because it involves the donating
carrier, NANPA, NPAC, and the receiving carrier.  In 


 


7





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l PAS – Change Order # 26
  Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


addition
all other carriers must update their networks and OSSs to ensure that customers
receive calls originating from their networks.


 


Donating
Carrier issues:


 


•                  Timing of Customer
notification, disconnect timing


•                  Timing of Network and trunk
engineering disconnect timing


•                  Timing of Support system
disconnect


•                  Timing of Co Code
transfer/disconnect timing


•                  Determine when the last day
a user can port on CO Codes that already have port(s).


•                  Determine when the last day
a user can port on CO Code that does NOT already have port(s).


 


NANPA
Issues:


 


•     The
NANPA does not have immediate access to NPAC records to determine if there are
ported customers associated with the CO-NXX that are being returned by a
carrier.  The North American Portability
Management (NAPM), LLC currently does not allow the NANPA access to the
NPAC. The NANPA has to request reports from the NPAC to determine if a CO
Code has numbers that have been ported. 
This requires up to an additional week before a potential carrier can be
contacted to takeover CO Code ownership.


•     The
NANPA is required to adhere to existing INC guidelines and FCC Orders that
may prevent a timely and non-service impacting transfer of CO Codes that
require a new CO Code holder.


 


Examples:


 


•     Due
to neutrality and non-disclosure requirements the NANPA can not identify a
carrier that agreed to become the CO Code holder to the donating carrier until
it is published in the LERG (up to 30 days).


•     The
NANPA denies a disconnect request on a CO Code that has ported number,
however the AOCN can enter the LERG effective disconnect date as long as the
interval from the request to the LERG effective date is greater than or equal
to the required 66 day CO Code interval.


•     NANPA
approves CO Code disconnects request that currently do not have ported
customers, but have a high probability that a customer will port before the
LERG disconnect date.


 


Receiving
Carrier Issues:


 


•     *Ensure
that ported- in customer(s) do not have degraded or no service due to the
transfer of the CO Code.


 


8





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l PAS – Change Order # 26
  Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


Attached:
NANPA’s Proposed Process for Disconnecting or Finding New LERG Assignees for
NXXs Assigned to a Service Provider Seeking to Disconnect Service


 


B.                                    ISSUE RESOLUTION


 


INC
created the attached new COCAG Appendix C to replace the existing Appendix
C.  The new Appendix C also replaces the
interim NANPA process document titled “Procedures for Returning NonPooled Codes
with Active or Pending Ported Telephone Numbers (TNs)” dated April 25,
2002.  This new Appendix C becomes effective
when posted to the ATIS web site.


 


In
addition, INC also created the attached new TBPAG Appendix 7 (attached as
Appendix A) replace the existing Appendix 7. 
However, this new Appendix 7 will NOT be posted on the ATIS web site
because INC anticipates that the PA will be generating a Change Order for FCC
approval.  Posting of the document will
be held in abeyance until any potential Change Order has been approved by the
FCC and implemented by the PA.


 


This
resolves the issue.


 


3                                         NeuStar’s
Proposed Solution(s)


 


NeuStar’s
National Pooling Administration team reviewed the recommendation of the NOWG,
and is proposing this Change Order to accommodate the NOWG’s proposed
solution.  While this report will allow
us to determine the existing number of inaccurately characterized blocks, we do
not believe that the NOWG recommendation of a one-time scrub of the database
will meet the requirements of LNPA WG PIM 24 and INC CO/NXX Issue 364.  The trial NPAC report would allow the PA to
check the contamination level on both donated and returned thousands-blocks
that are presently in its inventory.  On
a one-time, snapshot basis, the PA could examine those donated and returned
blocks that were available in its inventory on the day addressed in the
report.  The trial report would also give
an idea of the degree to which a one-time scrub of the entire PAS embedded
database would be beneficial.  However,
that scrub would have no effect on blocks that will be donated and/or returned
subsequent to the scrub, as is addressed in LNPA WG PIM 24 and INC CO/NXX Issue
364.


 


1.                    Solution A


 


The
one-time NPAC report that is the subject of this Change Order (#26) will be
created and run in one NPA in each of the NPAC regions.


 


If
this NPAC report indicates that the contamination level in a block is greater
than 10%, or the NPA-NXX from which it has been donated has not been activated
in the NPAC, the PA 


 


9





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l PAS – Change Order # 26
  Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


will
return the block to the LERG assignee. 
In addition, the PA will share the aggregated information for each NPA
with the NOWG.


 


4                                         Risks and
Assumptions


 


Part
of NeuStar’s National Pooling Administration team assessment of this change
order is to consider the associated risks and assumptions that can have an
impact on our operations.


 


1.                    Solution A


 


This
proposed solution does not have any ongoing impact on our operations, and will
have no impact on the PAS.


 


5                                         Cost
Assumptions and Summary


 


As
with any change order, NeuStar’s National Pooling Administration team also
considered the associated costs of the proposed solution.  These cost assumptions are based upon the
NPAC’s standard charges to create and run the report.


 


The
cost to implement proposed Solution A would be $900.00.


 


6                                         Conclusion


 


In conclusion, NeuStar
offers a solution that supports the NOWG’s request for a
one-NPA-per-NPAC-region trial report related to LNPA WG PIM 24 and INC CO/NXX
Issue 364.  NeuStar asks the FCC to
review and approve this change order.


 


10





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l PAS – Change Order # 26
  Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


Appendix
A


 


	
  May 8, 2003

  	
   

  	
  TBPAG Appendix 7

  



 


Procedures
for Block Holder/LERG Assignee Exit


 


1.0                               Purpose


 


This
appendix describes the responsibilities of NANPA, service providers, and the PA
in situations when a service provider (SP) is returning or abandoning NXX
codes/blocks that contain ported telephone numbers and a new LERG assignee must
be selected with minimal impact on ported customers.  The specific circumstances addressed cover:


 


•                  Voluntary Return of
Thousands Blocks Containing Ported Numbers


•                  Abandoned Thousands Blocks
Containing Ported Numbers


 


2.0                               Assumptions


 


2.1                                 Reasonable
efforts should be taken to re-establish a LERG assignee in order to maintain
default routing.  Should the LERG
assignee vacate their responsibilities, calls to the donor switch will not be
processed.


 


2.2                                 The SP
returning an NXX code will coordinate with NANPA to ensure that the code is not
removed from the LERG as an active code until the Part 3 with the effective
date of the disconnect is received.  This
is to prevent an adverse effect on ported-out customers.


 


2.3                                 A LERG assignee
must be LNP capable, may put the code/block on any switch in the rate center,
and should already be providing service in the rate center.  This should eliminate any potential problems
with facilities readiness.


 


2.4                                 It is desirable
to avoid having to designate a new LERG assignee in the NPAC because all ported
customers will experience a temporary interruption of incoming service during
transition to the new assignee while the Service Provider Identification (SPID)
is updated in the Number Portability Administration Center (NPAC).  However, it is a regulatory requirement to
allow continued porting of any number in the NXX, a process that requires
correct SPID/number association at NPAC for NPAC’s message validation process.(2)


 


2.5                                 The PA shall
work closely with regulatory authorities to obtain timely information about SPs
abandoning service or filing bankruptcy. 
Such circumstances are under the direction of a regulatory authority or
court.


 










(2)                                  The
LNP CO Code Reallocation Process, implemented on August 30, 2001,
eliminates the necessity of maintaining the original LERG assignee in the NPAC
because it eliminates service disruption that would be caused by changing the
SPID in the NPAC. The process involves porting the code in thousands-blocks to
the LERG assignee. In this way, the NPAC’s block-ownership tables override the
NPAC’s NXX-ownership tables, allowing continued porting of any number in the
NXX. The LNP CO Code Reallocation Process allows numbers to snap back to the
new LERG assignee, the same as if the SPID had been changed in the NPAC without
ported numbers having been taken out of service .


 


11





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l PAS – Change Order # 26
  Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


2.5                                 A SP has the
option to refuse a NXX code/block re-allocation.  Refusal will not adversely impact any pending
NXX code/block assignment request because it is unrelated to the reallocation.


 


2.7                                 These
guidelines also apply in jeopardy/rationing situations.


 


2.8                                 It is the
responsibility of each SP to provide an accurate E911 record for each of its
customers to the E911 Service Provider. 
It is essential that the outgoing SP unlock its E911 records in the
regional E911 database, and the new SP must transition the affected customers
records to its own company ID in the E911 database.


 


2.9                                 It is the
responsibility of the new LERG assignee and new block holder to notify
TelcordiaTM to update the AOCN responsibility in BIRRDS for the reallocated NXX
code/block(s).


 


2.10                           The SP
returning the NXX code/block has the responsibility to assure that affected
parties, especially any end-users, are notified consistent with state or
regulatory requirements.


 


2.11                           It is the
responsibility of the SP returning the NXX code/block to disconnect and remove
all records related to the LRN and NXX code, including infra SP ported TNs,
from the NPAC database.  If a NXX
code/block is reassigned and there are still old records in NPAC, the new LERG
assignee will encounter problems with the affected numbers from the reassigned
NXX code/block, e.g., porting records on TNs not in service.


 


2.12                           When an NXX
code is re-allocated and there are no active or pending ported numbers in
the.NPAC, the NPAC, via receipt of the LNP NXX LERG Assignee Transfer Form,
should ensure that any existing NXX records of the code are deleted from its
database on the effective date of the reallocation.


 


2.13                           In certain situations
the decision to actually change the NPAC code ownership record (i.e., by
deleting and subsequently re-creating records for all ported numbers in the
returned NXX code and accepting the likely adverse customer service impact) may
be acceptable.  This decision should be
based on the quantity and type of customers involved, and the agreement of the
involved SPs that would have to coordinate the change.


 


The
LNPA WG has developed requirements for the ability to mass update the SPID
associated with an NXX code without taking ported customers out of
service.  This functionality has been
assigned NANC Change Orders 217 and 323 which is expected to be available in
Release 3.2.


 


12





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l PAS – Change Order # 26
  Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


2.14                           If
there are no active or pending ports on the returned NXX code pending
disconnect, the NPAC will use the Part 3 disconnect information received via
email from the NANPA in order to remove the capability to port numbers from the
returned NXX code 15 business days prior to the effective date of the
disconnect.  This removal will cause any
new port attempts against the returned NXX code to fail at the user interface,
thus avoiding additional impediments to the code return process.


 


2.15                           It is the
responsibility of the new LERG assignee or block holder to notify NECA to
update the NECA Tariff FCC No. 4 database with the new OCN for the reallocated
NXX code/block(s).  NECA currently
requires a copy of the new Part 3 form.


 


3.0                               Notification Procedures
for Returned NXX Codes/Blocks


 


NANPA
is required to post the effective dates of pending NXX code disconnects on the
NANPA website in order for SPs to be aware of approved NXX code disconnects.


 


LERG
assignees should notify the PA if they are no longer able to perform default
routing functions (e.g., the SP is no longer providing service in the area
served by that NXX code).


 


NANPA
must inform the outgoing LERG assignee of their responsibility to update the
appropriate routing databases upon receipt of the Part 3.


 


There
are specific actions related to LNP processes to be taken by SPs, the PA, and
NPAC during the NXX code reallocation process. 
An overall description, including a required form, can be found at: 
(http://www.nationalpoolina.com/puidelines/index.htm).(3)


 


In
addition, it is the responsibility of the SP returning the NXX code/block to
remove any LRN record it has associated with the returned NXX code and all
ported in TNs associated with that LRN, including intra-SP ports. In addition,
if the NXX is being disconnected, the NXX should be disconnected in the NPAC as
well.  If a block is being reallocated, the SP returning the block should
not attempt to disconnect the NXX in the NPAC; it should only remove its LRN
and any ported in TNs associated with that LRN, including any intra-SP ports.


 


If
there are no active or pending ports on the NXX code, a Part 3 disconnect
should be issued by NANPA to the SP.  The
Part 3 disconnect information shall be entered into BIRRDS by the SP’s
AOCN.  The NXX code should be included in
the Part 3 disconnect report posted on the NANPA web site.


 


If
there are no active or pending ports on the returned NXX code pending
disconnect, the NPAC will use the Part 3 disconnect information received via
email from the NANPA in order to remove the capability to port numbers from the
returned NXX code 15 business days prior to the 


 










(3)                                  See
footnote 1.


 


13





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l PAS – Change Order # 26
  Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


effective
date of the disconnect.  This removal
will cause any new port attempts against the returned NXX code to fail at the
user interface, thus avoiding additional impediments to the code return
process.


 


If
porting of TNs occurs on a returned NXX code after NANPA has issued a Part 3
disconnect but prior to the 15 business days before the effective date of the
disconnect, NPAC should notify NANPA that a port has occurred.  NPAC also will disregard the Part 3
disconnect information and not suspend porting at 15 business day timeframe.


 


4.0                               Returned
Thousands-Blocks Containing Ported Numbers


 


4.1                                 When
Block Holder is not the LERG Assignee


 


In
a pooled area where thousands-blocks are voluntarily returned and there are
ported numbers or pending ports contained in those returned blocks, the SP will
return the blocks to the PA and the ported customers are not affected.


 


The
PA shall request an ad hoc report from the NPAC to determine if there are any
ported TNs or pending ports on the block(s) being returned.  This information will assist the PA in
reallocating the block.  If the block is
10% or less contaminated the PA will process the block return.  This will effectively be a contaminated block
donation to the pool inventory.  If the
contamination level is greater than 10%, the PA will follow the order below to
select a new block holder:


 


a)              The PA will
notify SPs with ported TNs, the LERG assignee, SPs with a forecasted need, and
the outgoing block holder within the applicable rate center. SPs will have ten
business days to respond.  The PA will
provide the date and hour the responses are due.  The first SP to respond with a completed and
correct Part 1 A and LNP NXX LERG Assignee Transfer Form will become the new
block holder.  MTE and utilization
requirements are waived for SPs with ported TNs.


 


b)             If no SPs
respond within ten business days or all refuse the block holder functions, the
PA will contact the appropriate regulatory authority and seek guidance
concerning the return or reassignment of the contaminated block.  Should a new block holder be designated, regulatory
authorities may waive MTE and utilization requirements.


 


The
PA will work with the new block holder to determine if a Part 4 submission is
necessary.


 


4.2                                 When
Block Holder is also the LERG Assignee


 


The
PA shall request an ad hoc report from the NPAC to determine if there are any
ported TNs or pending ports on the block(s) being returned.  The PA will follow the order below to select
a new LERG assignee:


 


a)              The PA will
contact SPs with blocks assigned from the affected NXX, SPs with ported TNs and
SPs with a forecasted need within the applicable rate center.  SPs will have ten business days to
respond.  The PA will provide the date
and hour the responses are due.


 


14





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l PAS – Change Order # 26
  Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


•                  The first SP with blocks
assigned from the affected NXX to respond with a Part 1 and LNP NXX LERG
Assignee Transfer Form will become the new LERG assignee.  MTE and utilization requirements are waived.


 


•                  If no SPs with blocks
assigned from the affected NXX respond or all refuse the LERG assignee
functions, the first SP with ported TNs to respond with a Part 1 and LNP NXX
LERG Assignee Transfer Form will become the new LERG assignee.  MTE and utilization requirements are waived.


 


•                  If no SPs with ported TNs
respond or all refuse the LERG assignee functions, the first SP with a
forecasted need with a Part 1 and LNP NXX LERG Assignee Transfer Form that
meets the MTE and utilization requirements will become the new LERG assignee.


 


NPAC,
upon the receipt of the LNP NXX LERG Assignee Transfer Form, will remove the
LRN and all ported in TNs of the LRN (including intra-SP ports) in its database
associated with the reallocated code after the effective date.


 


The
PA will automatically update the BCD record in BIRRDS with the new LERG
assignee’s information upon receipt of the Part 3 from NANPA.


 


The
new LERG assignee shall:


 


•                  notify the PA via email
which blocks assigned to the original LERG assignee are to be reallocated to
the new LERG assignee because the contamination level is over 10%.  This notification will take place within 90
calendar days of receiving the Part 3 confirmation.


 


•                  notify the PA via email
which blocks assigned to the original LERG assignee are to be donated by the
new LERG assignee because the contamination level is 10% or less.  This notification will take place within 90
calendar days of receiving the Part 3 confirmation.


 


•                  work with the PA to
determine if any Part 4 submissions are necessary.


 


Blocks
that were previously donated by the original LERG assignee will remain in the
pool.


 


It
is recommended that the new LERG assignee retain at least one block to ensure
that responsibilities in section 4.2.1 of the Thousands-Block Number
(NXX-X) Pooling Administration Guidelines (TBPAG) are maintained.  However, once the responsibilities of the SP
outlined in section 4.2.1 are fulfilled and the SP determines that the
block is not needed, the SP does have the option of returning the block to the
PA.


 


b)             If no SPs
respond within ten business days or all refuse to become the new LERG assignee,
the PA will proceed with the NXX return, notify those SPs with ported TNs
and/or pooled blocks from the affected NXX. 
Further, the PA will request that NANPA notify the appropriate
regulatory authorities that a NXX code is going to be disconnected and that
some working customers will lose service. 
NANPA will follow the disconnect process as outlined in Sections 4.0.f
through 4.0. h of COCAG Appendix C.


 


15





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l PAS – Change Order # 26
  Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


5.0                               Abandoned Thousands
-Blocks Containing Ported Numbers


 


The
difference between an abandoned block and a returned block is that if
abandoned, the PA is unable to reach the incumbent block holder to ask it to
maintain default routing functions.


 


5.1                                 When
Block Holder is not the LERG Assignee


 


In
the case when the block holder is not the LERG assignee and blocks containing
ported numbers or pending ports are abandoned, the ported customers are not
affected.  Typically, customer complaints
are the catalyst for initiating the steps that follow.  The PA shall request an ad hoc report from
the NPAC to determine if there are any pending or completed TN ports.  The PA will contact the appropriate
regulatory authority and seek guidance concerning the return or reassignment of
the abandoned block.  If the block
contamination level is 10% or less, the block is returned to the pool once
written confirmation (email or fax) is received from the regulatory authority
to reclaim the block.  If the block
contamination level is greater than 10%, the PA will follow the order below to
select a new block holder unless otherwise directed by the regulatory
authority:


 


a)              The PA will
notify SPs with ported TNs, the LERG assignee, SPs with a forecasted need, and
the outgoing block holder within the applicable rate center.  SPs will have ten business days to
respond.  The PA will provide the date
and hour the responses are due.  The
first SP to respond with a completed and correct Part lA and LNP NXX LERG
Assignee Transfer Form will become the new block holder.  MTE and utilization requirements are waived
for SPs with ported TNs.


 


b)             If no SPs
respond within ten business days or all refuse the block holder functions, the
PA will contact the appropriate regulatory authority and seek guidance
concerning the return or reassignment of the contaminated block.  Should a new block holder be designated,
regulatory authorities may waive MTE and utilization requirements.


 


The
PA will work with the new block holder to determine if a Part 4 submission is
necessary.


 


5.2                                 When
Block Holder is also the LERG Assignee


 


In
the case when the block holder is the LERG assignee and blocks containing
ported numbers or pending ports are abandoned, the PA may not have prior
knowledge of the situation.  Typically,
customer complaints are the catalyst for initiating the steps that follow.  The PA shall work closely with the
appropriate regulatory authority to obtain timely information about SPs
abandoning service or filing bankruptcy. 
Such circumstances are under the direction of a regulatory authority or
court.


 


The
PA shall request the ad hoc report from the NPAC to determine if there are any
pending or completed TN ports.  This
information will assist the PA in re-allocating the NXX code/blocks.  The PA will follow the order below to select
a new LERG assignee unless otherwise directed by the appropriate regulatory
authority:


 


16





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l PAS – Change Order # 26
  Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


a)              The PA will
contact SPs with blocks assigned from the affected NXX, SPs with ported TNs,
and SPs with a forecasted need within the applicable rate center.  SPs will have ten business days to respond.  The PA will provide the date and hour the
responses are due.


 


•                  The first SP with blocks
assigned from the affected NXX to respond with a Part 1 and LNP NXX LERG
Assignee Transfer Form will become the new LERG assignee.  MTE and utilization requirements are waived.


 


•                  If no SPs with blocks
assigned from the affected NXX respond or all refuse the LERG assignee
functions, the first SP with ported TNs to respond with a Part 1 and LNP NXX
LERG Assignee Transfer Form will become the new LERG assignee.  MTE and utilization requirements are waived.


 


•                  If no SPs with ported TNs
respond or all refuse the LERG assignee functions, the first SP with a
forecasted need with a Part 1 and LNP NXX LERG Assignee Transfer Form that
meets the MTE and utilization requirements will become the new LERG assignee.


 


NPAC,
upon the receipt of the LNP NXX LERG Assignee Transfer Form, will remove the
LRN and all ported in TNs of the LRN (including intra-SP ports) in its database
associated with the reallocated code after the effective date.


 


The
PA will automatically update the BCD record in BIRRDS with the new LERG
assignee’s information upon receipt of the Part 3 from NANPA.


 


The new LERG assignee
shall:


 


•                  notify the PA via email
which blocks assigned to the original LERG assignee are to be reallocated to
the new LERG assignee because the contamination level is over 10%.  This notification will take place within 90
calendar days of receiving the Part 3 confirmation.


 


•                  notify the PA via email
which blocks assigned to the original LERG assignee are to be donated by the
new LERG assignee because the contamination level is 10% or less.  This notification will take place within 90
calendar days of receiving the Part 3 confirmation.


 


•                  work with the PA to
determine if any Part 4 submissions are necessary.


 


Blocks
that were previously donated by the original LERG assignee will remain in the
pool.


 


It
is recommended that the new LERG assignee retain at least one block to ensure
that responsibilities in section 4.2.1 of the TBPAG are maintained.  However, once the responsibilities of the SP
outlined in section 4.2.1 are fulfilled and the SP determines that the
block is not needed, the SP does have the option of returning the block to the
PA.


 


b)             If no SPs
respond within ten business days or all refuse to become the new LERG assignee,
the PA will proceed with the NXX return, notify those SPs with ported TNs
and/or pooled blocks from the affected NXX. Further NANPA will follow the
disconnect process as outlined in Section 5.0.b of COCAG Appendix C.


 


17





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l PAS – Change Order # 26
  Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


	
  National Thousands-Block

  	
   

  
	
  Pooling Administration

  	
  Amendment/Modification
  No. 0008

  



 


	
  AMENDMENT OF SOLICITATION/MODIFICATION OF
  CONTRACT

  	
   

  	
   

  
	
  1.

  	
  CONTRACT ID CODE

  	
   

  
	
  2.

  	
  AMENDMENT/MODIFICATION NO.

  	
  00008

  
	
  3.

  	
  EFFECTIVE DATE

  	
  06/14/2004

  
	
  4.

  	
  REQUISITION/PURCHASE REQ. NO.

  	
   

  
	
  5.

  	
  PROJECT NO. (if applicable)

  	
   

  
	
  6.

  	
  ISSUED BY:

  	
  CODE 00001

  
	
   

  	
  FCC/Contracts and
  Purchasing Center

  445 12th St., SW

  Washington, DC 20554

  	
   

  
	
  7.

  	
   

  	
  CODE 

  
	
  8.

  	
  NAME AND ADDRESS OF CONTRACTOR 

  (No., street, county, State and Zip Code):

  	
  CODE

  FACILITY CODE 

  
	
   

  	
  Neustar, Inc.

  46000 Center Oak Plaza

  Sterling, VA  20166

  	
   

  
	
  9A.

  	
   

  	
  AMENDMENT OF SOLICITATION NO.

  	
   

  
	
  9B.

  	
   

  	
  DATED (See Item 11)

  	
   

  
	
  10A.

  	
  ý

  	
  MODIFICATION OF CONTRACT/ORDER NO. CON01000016

  	
   

  
	
  10B.

  	
  ý

  	
  DATED (See Item 13)

  	
   

  
	
  11.

  	
  THIS ITEM ONLY APPLIES
  TO AMENDMENTS OF SOLICITATIONS

  
	
  o

  	
  The above numbered
  solicitation is amended as set forth in Item 14.  The hour and date specified for receipt of
  Offers

  o
  is extended, o
  is not extended.

  

  Offers must acknowledge receipt of this amendment prior to the hour and date
  specified in the solicitation or as amended, by one of the following methods:

  

  (a) By completing Items 8 and 15, and returning
            copies of the
  amendment; (b) By acknowledging receipt of this amendment on each copy
  of the offer submitted; or (c) By separate letter or telegram which
  includes a reference to the solicitation and amendment numbers.  FAILURE OF YOUR ACKNOWLEDGMENT TO BE
  RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR
  AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER.  If by virtue of this amendment you desire
  to change an offer already submitted, such change may be made by telegram or
  letter, provided each telegram or letter makes reference to the solicitation
  and this amendment, and is received prior to the opening hour and date
  specified.

  
	
  12.

  	
  ACCOUNTING AND
  APPROPRIATION DATA (If required)

  

  No Funding Information

  
	
  13.

  	
  THIS ITEM ONLY APPLIES
  TO MODIFICATION OF CONTRACTS/ORDERS. 
  IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

  
	
  Check One
o

  	
  A.

  	
  THIS CHANGE ORDER IS ISSUED PURSUANT TO:   (Specify authority)  THE CHANGE SET FORTH IN ITEM 14 ARE MADE IN
  THE CONTRACT ORDER NO. IN ITEM 10A.

  
	
  o

  	
  B.

  	
  THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE
  ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date,
  etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF AUTHORITY OF FAR
  43.103(b).

  
	
  o

  	
  C.

  	
  THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

  
	
   

  	
   

  	
   

  
	
   

  	
  D.

  	
  OTHER (Specify type of
  modification and authority)

  
								



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l PAS – Change Order # 26
  Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


	
  o

  	
  E.

  	
  IMPORTANT:  Contractor ý
  is not, o is required to sign
  this document and return       copies to
  the issuing office.

  
	
   

  
	
  14.

  	
  DESCRIPTION OF
  AMENDMENT/MODIFICATION (Organized by UCF
  section headings, including solicitation/contract subject matter where
  feasible.)

  
	
   

  	
   

  
	
   

  	
  The above numbered contract is hereby modified to exercise option
  year 3 effective June 15, 2004 through June 14, 2005.

   

  System downtime of four hours, August 28, 2004, requested by
  NeuStar under this contract by letter dated June 2, 2004, is hereby
  approved.  Sufficient notice to system
  users will be disseminated in a timely manner.

  
	
   

  	
   

  
	
  Except as provided
  herein, all terms and conditions of the document referenced in Item 9A or
  10A, as heretofore changed, remains unchanged and in full force and effect.

  
	
  15A.

  	
  NAME AND TITLE OF
  SIGNER (Type or print):

  
	
  15B.

  	
  CONTRACTOR/OFFEROR

  
	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
  (Signature of person authorized to sign)

  
	
  16A.

  	
  NAME AND TITLE OF
  CONTRACTING OFFICER (Type or print):  Mark Oakey

  
	
  16B.

  	
  United States of
  America

  
	
   

  	
   

  
	
   

  	
  By

  	
   

  	
   

  
	
   

  	
  (Signature of person authorized to sign)

  
	
  16C.

  	
  DATE SIGNED:  6/14/04

  
	
  NSN 7540-01-152-8070

  	
  STANDARD FORM 30
  (REV. 10-83)

  
	
  PREVIOUS EDITION

  	
  Prescribed by
  GSA FAR (48 CFR)

  
	
  UNUSABLE

  	
  53.24

  
								



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l PAS – Change Order # 26
  Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


	
  LINE
  ITEM SUMMARY

  	
   

  
	
  Document
  Number: CON01000016/0008

  	
  Title:   Pooling Administrator – Neustar

  
	
   

  	
   

  
	
  No
  Funding Information

  	
   

  
	
   

  
	
  Line Item

  Number

  	
   

  	
  Description

  	
   

  	
  Delivery Date

  (Start date to End date)

  	
   

  	
  Quantity

  	
   

  	
  Unit of

  Issue

  	
   

  	
  Unit Price

  	
   

  	
  Total Cost

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  No
  Changed Line Item Fields

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Previous
  Total:

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Modification
  Total:

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Grand
  Total:

  	
   

  	
   

  	
   

  
															



 


















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # 26 Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


	
  National Thousands-Block

  	
   

  
	
  Pooling Administration

  	
  Amendment/Modification
  No. 0009

  



 


	
  AMENDMENT OF SOLICITATION/MODIFICATION OF
  CONTRACT

  	
   

  	
   

  
	
  1.

  	
  CONTRACT ID CODE

  	
  A

  
	
  2.

  	
  AMENDMENT/MODIFICATION NO.

  	
  0009

  
	
  3.

  	
  EFFECTIVE DATE

  	
  07/19/2004

  
	
  4.

  	
  REQUISITION/PURCHASE REQ. NO.

  	
   

  
	
  5.

  	
  PROJECT NO. (if applicable)

  	
   

  
	
  6.

  	
  ISSUED BY:

  	
  CODE 00001

  
	
   

  	
  FCC/Contracts and
  Purchasing Center

  445 12th St., SW

  Washington, DC 20554

  	
   

  
	
  7.

  	
   

  	
  CODE 

  
	
  8.

  	
  NAME AND ADDRESS OF CONTRACTOR 

  (No., street, county, State and Zip Code):

  	
  CODE

  FACILITY CODE 

  
	
   

  	
  Neustar, Inc.

  46000 Center Oak Plaza

  Sterling, VA 20166

  	
   

  
	
  9A.

  	
   

  	
  AMENDMENT OF SOLICITATION NO.

  	
   

  
	
  9B.

  	
   

  	
  DATED (See Item 11)

  	
   

  
	
  10A.

  	
  ý

  	
  MODIFICATION OF CONTRACT/ORDER NO. CON01000016

  	
   

  
	
  10B.

  	
  ý

  	
  DATED (See Item 13)

  	
   

  
	
  11.

  	
  THIS ITEM ONLY APPLIES
  TO AMENDMENTS OF SOLICITATIONS

  
	
  o

  	
  The above numbered
  solicitation is amended as set forth in Item 14.  The hour and date specified for receipt of
  Offers

  o
  is extended, o
  is not extended.

  

  Offers must acknowledge receipt of this amendment prior to the hour and date
  specified in the solicitation or as amended, by one of the following methods:

  

  (a) By completing Items 8 and 15, and returning
            copies of the
  amendment; (b) By acknowledging receipt of this amendment on each copy
  of the offer submitted; or (c) By separate letter or telegram which
  includes a reference to the solicitation and amendment numbers.  FAILURE OF YOUR ACKNOWLEDGMENT TO BE
  RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR
  AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER.  If by virtue of this amendment you desire
  to change an offer already submitted, such change may be made by telegram or
  letter, provided each telegram or letter makes reference to the solicitation
  and this amendment, and is received prior to the opening hour and date
  specified.

  
	
  12.

  	
  ACCOUNTING AND
  APPROPRIATION DATA (If required)

  

  No Funding Information

  
	
  13.

  	
  THIS ITEM ONLY APPLIES
  TO MODIFICATION OF CONTRACTS/ORDERS. 
  IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

  
	
  Check One
o

  	
  A.

  	
  THIS CHANGE ORDER IS ISSUED PURSUANT TO:   (Specify authority)  THE CHANGE SET FORTH IN ITEM 14 ARE MADE IN
  THE CONTRACT ORDER NO. IN ITEM 10A.

  
	
  o

  	
  B.

  	
  THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE
  ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date,
  etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF AUTHORITY OF FAR
  43.103(b).

  
	
  o

  	
  C.

  	
  THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

  
							



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # 26 Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


	
  ý

  	
  D.

  	
  OTHER (Specify type of
  modification and authority)

  
	
   

  FAR 1.6, “Authority of Contracting Officers”



  
	
   

  	
  E.

  	
  IMPORTANT:  Contractor ý
  is not, o is required to sign
  this document and return       copies to
  the issuing office.

  
	
  14.

  	
  DESCRIPTION OF
  AMENDMENT/MODIFICATION  (Organized by UCF section headings, including
  solicitation/contract subject matter where feasible.)

  
	
   

  	
   

  
	
   

  	
  The above numbered contract is hereby modified to approve and
  incorporate the attached change order #29.

  Approved Cost:  $5,347.36.

   

  All other terms and conditions remain the same.

  
	
   

  	
   

  
	
  Except as provided
  herein, all terms and conditions of the document referenced in Item 9A or
  10A, as heretofore changed, remains unchanged and in full force and effect.

  
	
  15A.

  	
  NAME AND TITLE OF
  SIGNER (Type or print):

  
	
  15B.

  	
  CONTRACTOR/OFFEROR

  
	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
  (Signature of person authorized to sign)

  
	
  16A.

  	
  NAME AND TITLE OF
  CONTRACTING OFFICER (Type or print):  Mark Oakey

  
	
  16B.

  	
  United States of
  America

  
	
   

  	
   

  
	
   

  	
  By

  	
   

  	
   

  
	
   

  	
  (Signature of person authorized to sign)

  
	
  16C.

  	
  DATE SIGNED:  7/19/04

  
	
   

  	
   

  
	
  NSN 7540-01-152-8070

  	
  STANDARD FORM 30
  (REV. 10-83)

  
	
  PREVIOUS EDITION

  	
  Prescribed by
  GSA FAR (48 CFR)

  
	
  UNUSABLE

  	
  53.243

  
								



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # 26 Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


	
  LINE
  ITEM SUMMARY

  	
   

  
	
  Document
  Number: CON01000016/0009

  	
  Title:   Pooling Administrator – Neustar

  
	
   

  	
   

  
	
  No
  Funding Information

  	
   

  
	
   

  
	
  Line Item

  Number

  	
   

  	
  Description

  	
   

  	
  Delivery Date

  (Start date to End date)

  	
   

  	
  Quantity

  	
   

  	
  Unit of

  Issue

  	
   

  	
  Unit Price

  	
   

  	
  Total Cost

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  No
  Changed Line Item Fields

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Previous
  Total:

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Modification
  Total:

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  Grand
  Total:

  	
   

  	
   

  	
   

  
															



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # 26 Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


	
  ADDRESS DETAIL

  	
   

  	
   

  
	
  Title:
  Pooling Administrator – Neustar

  	
   

  	
  Document Number:  CON01000016/0009

  



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # 26 Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


	
  

  



 


National
Pooling Administration



Change Order Proposal #29



(INC Issue #426 – “Usage of Blocked Codes/Blocks

Information from Appendix 2”)


 


April 6, 2004


 


	
  NeuStar, Inc.

  	
  46000 Center Oak
  Plaza

  
	
   

  	
  Sterling VA,
  20166

  



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # 26 Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


	
  Nat’l PAS – Change Order # 26
  Proposal (INC Issue 426)

  	
   

  	
  April 6,
  2004

  



 


Table
of Contents


 


	
  1

  	
  Introduction

  	
   

  
	
  2

  	
  Industry Numbering
  Committee’s Proposed Change

  	
   

  
	
  3

  	
  The
  Proposal

  	
   

  
	
  4

  	
  Risks and Assumptions

  	
   

  
	
  5

  	
  Cost

  	
   

  
	
  6

  	
  Conclusion

  	
   

  



 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # 26 Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


1              Introduction


 


1.1          Purpose and Scope


 


In
accordance with our contractual agreement, NeuStar’s National Pooling
Administration team hereby submits this change order to the FCC for
approval.  This change order complies
with contractual requirements set forth in Attachment B, Section C,
Thousands-Block Pooling Contractor, Technical Requirements, November 30,
2000, Section 2.5 “Changes in the Environment,” which reads as follows:


 


2.5          Changes in the Environment


 


The
FCC may issue rules, requirements, or policy directives in the future, which
may increase, decrease or otherwise modify the functions to be performed by the
contractor.  The contractor is
additionally subject to the provisions of the changes clause in Section I.


 


2.5.1 Process


 


Accordingly,
after a contractor is selected, the FCC, the NANC and/or the INC may establish
NANP numbering resource plans, administrative directives, assignment guidelines
(including modifications to existing assignment guidelines), and procedures
that may have an effect on the functions performed by the contractor.


 


2.5.2 Changes


 


The
contractor shall review changes when numbering resource plans, administrative
directives, assignment guidelines, and procedures are initiated or modified to
determine if there is any impact on the functions that they must perform.


 


2.5.3 Notifications


 


The
contractor shall then, within a period of not more than 30 calendar days from
said event (e.g., the date INC places an issue into Final Closure), provide the
Contracting Officer, state PUCs, and the NANC with written notice regarding
these changes and summarize the potential impact of the changes upon service
and cost, if any.


 


2.5.4 Roles


 


The
NANC shall review the notice and provide a recommendation to the FCC regarding
the effect of the contractor’s notice and supporting documentation.


 


The
contractor shall comply with state regulatory decisions, rules and orders with
respect to pooling, as applicable, as long as they are not in conflict with FCC
decisions, orders, and rules and are within state jurisdiction.


 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # 26 Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


This
document provides information pertaining to the Industry Numbering Committee’s
(INC’s) disposition of Issue 426 on march 9, 2004, and covers the required
subject matters, such as explaining the industry’s requirements, proposed
solution, cost, risk, and assumptions.


 


2              Industry Numbering
Committee’s Proposed Change


 


On
March 9, 2004, INC placed Issue 426 into Final Closure. In resolving the
issue, the INC added language to the guidelines that:  (1) directs carriers to indicate on the
donation form, using the Other Information section, if the block they are
donating has any special status or requires special treatment, and
(2) directs the PA to use this information to notify the recipient SP of
any specified restrictions on the block, via the Part 3 Remarks field.  This issue affects the Pooling Administration
System (PAS), because PAS does not currently have the capacity to convey
information noted by the donating carrier in the Comments field to the
receiving carrier using the Remarks field. 
Therefore, PAS will need to be modified to automatically populate any
notes from the donating service provider for a thousands-block that has any
limitations on its use, e.g., restricted use, chat line, etc. on the remarks
section of the Part 3 form when a thousands-block is assigned.


 


•              INC Issue 426 Usage of Blocked Codes/Blocks Information from Appendix 2


 


A)                ISSUE STATEMENT


 


This
issue addresses the situation where blocks/codes that are donated to the pool
have been highlighted by the donating SP as being special (e.g., they are
blocked codes).  However, the receiving
SP is unaware that these blocks/codes require special handling because the
information is not conveyed to the receiving SP.  Problems occur when the numbers are
reassigned and the new customer is negatively impacted.


 


B)                FOLLOWING RESOLUTION FROM INC


 


6.         RESOLUTION

The following changes to Sections 5.3, 7.2.5, 7.2.7, 7.2.7 f) and 7.4.3 were
made to the TBPAG to resolve this issue:


 


5.3      Assignment Processes


 


The PA shall:


 


a)         Using the
Pooling Administration System (PAS), receive all applications for
thousands-blocks from SPs and validate each field as data is entered to ensure
each applicant meets the criteria to be a Block Holder;


 


b)        Verify that the applicant
has completed the appropriate forms containing all of the pertinent information
such as OCN (Operating Company Number), parent company OCN, AOCN
(Administrative Operating Company Number), switch ID, Block Effective Date and
Tandem Homing ID;


 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # 26 Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


c)         If a paper Part
la submission has one or more errors identified, the PA will notify the
applicant with a list of all errors on the application.  Upon notification, the application is
suspended and the applicant has up to two business days to respond with the
corrections back to the PA.  If the
application is returned within the two business days with all errors corrected,
the PA will lift the suspension and proceed with the assignment process.  If the errors identified by the PA are not
corrected by the applicant within two business days, the PA will issue a Part 3
denial;


 


d)        assist industry inventory
pool participants, as necessary, with the completion of all thousands-block
number pooling forms;


 


e)         attempt to
satisfy all SP requests for specific thousands-block(s) whenever possible,
subject to the criteria identified in Section 8.3.4, item c); if block(s)
assigned has any special status or treatment, e.g., restricted use, chatline,
etc. (as indicated on the Appendix 2), the recipient SP is to be notified via
the Part 3 Remarks field regarding ability to use block(s); (Issue 426)


 


7.2.5       Block Donation Identification Date


 


SPs
will use the Appendix 2 form to identify all thousands-blocks that will be
donated to the industry inventory pool. 
An SP should use the Other Information section if block(s) donated have
any special status or treatment, e.g., restricted use, chatline, etc. (Issue
426)


 


7.2.7       Block Donation Date


 


SPs
are required to donate protected thousands-blocks (see Section 7.2.4) at the
Block Donation Date.  Intra-SP porting of
all unavailable TNs within all thousands-blocks that are being donated to the
industry inventory pool by SPs is to be completed by the Block Donation
Date.  SPs should notify the PA in
writing if the activities required in the thousands-block donation phase have
not occurred by the Block Donation date. 
SPs should not donate any thousands-blocks that will be required to
maintain their inventory for 6 months beyond the Pool Start/Allocation
Date.  Thousands-blocks donated by SPs to
the PA to initialize the industry inventory pool will be summarized by the PA,
per NPA.  The PA will provide this
summarized data(4) to TelcordiaTM Routing Administration (TRA), in a format
agreed upon between the PA and TRA after the Block 


 










(4)  From this data, the identification of
thousands-blocks that have been retained by the Code Holders can be
determined.  TRA will then initialize the
data for the retained thousands-blocks in BIRRDS resulting in creation of the
BCD records.  Within this process, the
LERG Assignee is the CO Code Holder donating the thousands-blocks. All
appropriate data associated with the CO Code Holder will be used to build the
BCD records for those thousands-blocks retained by the SP.  The Effective Date for all thousands-block(s)
retained by the LERG Assignee will be the same as the Block Donation Date.


 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l PAS
  – Change Order # 26 Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


Donation
Date and prior to Pool Start/Allocation Date that takes into consideration a
time flame requirement for the PA to compile the data.  This data should be provided within 2
business days.


 


After
the Block Donation Date:


 


•      If block
donations are submitted using Appendix 2 via PAS, the PA shall process the
donation within 7 calendar days.  If
donations are submitted by any other method, the PA has an additional two business
days for processing.


 


•      For any
donations from ‘a non-pooled NXX, the AOCN is responsible for entering its
specified routing and rating information for those retained thousands-blocks.
The retained thousands-block will not appear in the LERG Routing Guide until
the AOCN has performed this task.


 


For
any subsequent donations of previously retained blocks from a pooled NXX, the
block(s) to be donated must be disconnected by the AOCN in BIRRDS before
donation.  An SP should use the Other
Information section in Appendix 2 if block(s) donated have any special status
or treatment, e.g., restricted use, chatline, etc. (Issue 426)


 


Prior
to donating the thousands-block(s)/NXX code(s) to the industry inventory pool,
SPs must confirm that:


 


a)     all unavailable TNs within
contaminated thousands-block(s)/NXX(s) have been infra-service provider ported;


 


b)    the associated NPA/NXX is
currently available for call routing and is flagged as LNP capable in the LERG
Routing Guide and the NPAC, and the NPA-NXX query triggers are applied in all
switches and reflected in the appropriate network databases (e.g., STP routing
tables);


 


c)     the NXX assigned switch is
currently LNP-capable and will process terminating traffic appropriately; and


 


a)     interconnection facilities
have been established between the NXX-assigned switch and other interconnecting
networks.


 


b)    a Part 4 is returned to the
same administrator (NANPA or PA) with whom the SP initiated the Part 1
request.


 


d)    an SP should
use the Other Information section if block(s)-donated have any special status
or treatment, e.g., restricted use, chatline, etc. (Issue 426)


 


7.4.3       Prior to requesting a new
NXX code(s) from the CO Code Administrator to replenish the industry inventory
pool, the PA may send a request via email asking that SPs voluntarily return
(using Part 1A) any thousands-blocks or donate (via Appendix 2) any
thousands-blocks or non-pooled NXX codes that are no longer needed based on
their 6-month inventory forecast.


 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # 26 Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


Prior
to donating the thousands-block(s)/NXX code(s) to the industry inventory pool,
SPs must confirm that:


 


a)     all unavailable TNs within
contaminated thousands-block(s)/NXX(s) have been intra-service provider ported;


 


b)    the associated NPA/NXX is
currently available for call routing and is flagged as LNP capable in the LERG
Routing Guide and the NPAC, and the NPA NXX query triggers are applied in all
switches and reflected in the appropriate network databases (e.g., STP routing
tables);


 


c)     the NXX assigned switch is
currently LNP-capable and will process terminating traffic appropriately; and


 


d)    interconnection facilities
have been established between the NXX-assigned switch and other interconnecting
networks.


 


e)     an SP should use the Other
Information section if block(s) donated have any special status or treatment,
e.g., restricted use, chatline, etc. (Issue 426)


 


3              The Proposal


 


NeuStar’s
National Pooling Administration team reviewed INC Issue 426 from both the
operational and technical perspectives. 
The proposal set firth below will conform to the changes in the INC
Guidelines and meet the requirements of the industry in a cost-effective and
efficient manner.


 


1.     Solution A


 


When
thousands-blocks are donated to the pool, the donating service provider should
now note on the Thousands-Block Donation Form (Appendix 2) in the Pooling
Administration System (PAS) that the donated thousands-block has a special
status or requires special treatment, e.g., restricted use, chat line,
etc.  Currently PAS does not have the
capacity to convey this information to the receiving service provider when a
thousands-block is assigned through PAS. 
Therefore, PAS will need to be modified to automatically populate any
notes from the donating service provider for a thousands-block that has a
special status or requires special treatment, on the remarks section of the
Part 3 form when a thousands-block is assigned.


 


4              Risks and Assumptions


 


Part
of NeuStar’s National Pooling Administration team assessment of this change order
is to consider the associated risks and assumptions that can have an impact on
our operations.


 


1.     Solution A


 


The
proposed solution does not have any impact on our operations.


 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # 26 Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


5              Cost


 


As
with any change order, NeuStar’s National Pooling
Administration team also considered the associated costs, which will be
incurred in implementing the proposed solution. 
These costs include the resources required to complete the milestones on
a timeline for implementing the change order. 
The timeline includes preparation, proper documentation updates,
development, and execution.


 


The
cost to implement proposed Solution A would be $5,347.36.


 


6              Conclusion


 


In
conclusion, NeuStar has offered a viable proposal to conform the PAS to INC
Issue 426, and in accordance with contract temms, requests that the FCC review
and approve this change order.


 





















 


	
  National Thousands-Block

  	
   

  	
   

  
	
  Pooling Administration

  	
   

  	
  Section K

  



 


	
  Nat’l
  PAS – Change Order # 26 Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


SECTION K –
REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF OFFERORS


 


	
  Clause

  	
   

  	
  Title

  	
   

  	
  Date

  
	
  52.203-11

  	
   

  	
  Certification And
  Disclosure Regarding Payment to Influence Certain Federal Transactions

  	
   

  	
  April 1991

  
	
  52.237-08

  	
   

  	
  Restriction on
  Severance Payments to Foreign Nationals

  	
   

  	
  October 1995

  



 


	
  K.2           52.204-03

  	
   

  	
  TAXPAYER IDENTIFICATION

  	
   

  	
  OCTOBER 1998

  



 


(a)  Definitions.


 


“Common parent,” as used
in this provision, means that corporate entity that owns or controls an
affiliated group of corporations that files its Federal income tax returns on a
consolidated basis, and of which the offeror is a member.


 


“Taxpayer Identification
Number (TIN),” as used in this provision, means the number required by the
Internal Revenue Service (IRS) to be used by the offeror in reporting income
tax and other returns.  The TIN may be
either a Social Security Number or an Employer Identification Number.


 


(b)  All offerors must submit the information
required in paragraphs (d) through (f) of this provision to comply with debt
collection requirements of 31 U.S.C. 7701(c) and 3325(d), reporting
requirements of 26 U.S.C. 6041, 6041A, and 6050M, and implementing regulations
issued by the IRS.  If the resulting
contract is subject to the payment reporting requirements described in
Federal Acquisition Regulation (FAR) 4.904, the failure or refusal by the
offeror to furnish the information may result in a 31 percent reduction of
payments otherwise due under the contract.


 


(c)  The TIN may be used by the Government to
collect and report on any delinquent amounts arising out of the offeror’s relationship
with the Government (31 U.S.C. 7701(c)(3)). 
If the resulting contract is subject to the payment reporting
requirements described in FAR 4.904, the TIN provided hereunder may be matched
with IRS records to verify the accuracy of the offeror’s TIN.


 


(d)  Taxpayer Identification Number (TIN).


 


ý            TIN:  52-2141938.


 


o            TIN
has been applied for.


 


o            TIN
is not required because:


 


o            Offeror
is a nonresident alien, foreign corporation, or foreign partnership that does
not have income effectively connected with the conduct of a trade or business
in the United States and does not have an office or place of business or a
fiscal paying agent in the United States;


 


o            Offeror
is an agency or instrumentality of a foreign government;


 


o            Offeror
is an agency or instrumentality of the Federal Government.


 


(e)  Type of organization.


 


o            Sole
proprietorship;


 


o            Partnership;


 


ý            Corporate
entity (not tax-exempt);


 


o            Corporate
entity (tax-exempt);


 


o            Government
entity (Federal, State, or local);


 


o            Foreign
government;


 


o            International
organization per 26 CFR 1.6049-4;


 


o            Other
____________________________.


 


(f)  Common parent.


 


ý            Offeror
is not owned or controlled by a common parent as defined in paragraph (a) of
this provision.


 


o            Name
and TIN of common parent:


 


	
  Name

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  TIN

  	
   

  	
   

  



 





 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # 26 Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


	
  K.3            52.209-05

  	
   

  	
  CERTIFICATION REGARDING
  DEBARMENT, SUSPENSION, PROPOSED DEBARMENT, AND OTHER RESPONSIBILITY MATTERS

  	
   

  	
  MARCH 1996

  



 


(A)(1)  The Offeror certifies, to the best of its
knowledge and belief, that—


 


(i)  The Offeror and/or any of its Principals—


 


(A)  Are oare
not ý presently debarred, suspended, proposed for
debarment, or declared ineligible for the award of contracts by any Federal
agency;


 


(B)  Have o
have not ý, within a three-year period preceding this
offer, been convicted of or had a civil judgment rendered against them for:
commission of fraud or a criminal offense in connection with obtaining,
attempting to obtain, or performing a public (Federal, state, or local)
contract or subcontract; violation of Federal or state antitrust statutes
relating to the submission of offers; or commission of embezzlement, theft,
forgery, bribery, falsification or destruction of records, making false
statements, tax evasion, or receiving stolen property; and


 


(C)  Are o
are not ý presently indicted for, or otherwise
criminally or civilly charged by a governmental entity with, commission of any
of the offenses enumerated in subdivision (a)(1)(i)(B) of this provision.


 


(ii)  The Offeror has o
has not ý, within a three-year period preceding this
offer, had one or more contracts terminated for default by any Federal agency.


 


(2)  “Principals,” for the purposes of this
certification, means officers; directors; owners; partners; and, persons having
primary management or supervisory responsibilities within a business entity
(e.g., general manager; plant manager; head of a subsidiary, division, or
business segment, and similar positions).


 


THIS CERTIFICATION
CONCERNS A MATTER WITHIN THE JURISDICTION OF AN AGENCY OF THE UNITED STATES AND
THE MAKING OF A FALSE, FICTITIOUS, OR FRAUDULENT CERTIFICATION MAY RENDER THE
MAKER SUBJECT TO PROSECUTION UNDER SECTION 1001, TITLE 18, UNITED STATES CODE.


 


(B)  The Offeror shall provide immediate written
notice to the Contracting Officer if, at any time prior to contract award, the
Offeror learns that its certification was erroneous when submitted or has
become erroneous by reason of changed circumstances.


 


(c)  A certification that any of the items in
paragraph (a) of this provision exists will not necessarily result in
withholding of an award under this solicitation.  However, the certification will be considered
in connection with a determination of the Offeror’s responsibilities.  Failure of the Offeror to furnish a
certification or provide such additional information as requested by the
Contracting Officer may render the Offeror nonresponsible.


 


(d)  Nothing contained in the foregoing shall be
construed to require establishment of a system of records in order to render,
in good faith, the certification required by paragraph (a) of this
provision.  The knowledge and information
of an Offeror is not required to exceed that which is normally possessed by a
prudent person in the ordinary course of business dealings.


 


(e)  The certification in paragraph (a) of this
provision is a material representation of fact upon which reliance was placed
when making award.  If it is later determined
that the Offeror knowingly rendered an erroneous certification, in addition to
other remedies available to the Government, the Contracting Officer may
terminate the contract resulting from this solicitation for default.


 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # 26 Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


	
  K.4             52.215-07

  	
   

  	
  ANNUAL REPRESENTATIONS
  AND CERTIFICATIONS—

  NEOGTIATION

  	
   

  	
  OCTOBER 1997

  



 


The offeror has [check
the appropriate block]:


 


             (a)  Submitted to the contracting office issuing
this solicitation, annual representations and certifications dated               
[insert date of signature on submission] that are incorporated herein by
reference, and are current, accurate, and complete as of the date of this
proposal, except as follows [insert changes that affect only this proposal; if “none,”
so state]:


 


ý  (b) 
Enclosed its annual representations and certifications.


 





















 


National
Thousands-Block


Pooling
Administration


 


	
  Nat’l
  PAS – Change Order # 26 Proposal (LNPA PIM 24 and CO/NXX 364)

  	
   

  	
  February 9,
  2004

  



 


	
  Clause

  	
   

  	
  52.219-1
  – Small Business Program Representations

  	
   

  	
  Oct.,
  2000

  



 


(a) Small Business
Program Representations


 


(1) The North American
Industry Classification System (NAICS) code for this acquisition is    561499   .


 


(2) The small business
size standard is    $5.0 M   .


 


(3) The small business
size standard for a concern which submits an offer in its own name, other than
on a construction or service contract, but which proposes to furnish a product
which it did not itself manufacture, is 500 employees.


 


(b) Representations.


 


(1) The offeror
represents as part of its offer that it o
is ý is not a small business concern.


 


(2) (Complete only if the
offeror represented itself as a small business concern in paragraph (b)(1) of
this provision.)  The offeror represents,
for general statistical purposes, that it o
is, o is not a small disadvantaged business concern
as defined in 13 CFR 124.1002.


 


(3) (Complete only if the
offeror represented itself as a small business concern in paragraph (b)(1) of
this provision.)  The offeror represents
as part of its offer that it o
is, o is not a women-owned small business concern.


 


(4) (Complete only if the
offeror represented itself as a small business concern in paragraph (b)(1) of
this provision.)  The offeror represents
as part of its offer that it o
is, o is not a veteran-owned small business
concern.


 


(5) (Complete only if the
offeror represented itself as a veteran-owned small business concern in
paragraph (b)(4) of this provision.)  The
offeror represents as part of its offer that it o
is, o is not a service-disabled veteran-owned small
business concern.


 


(c) Definitions.  As used in this provision—


 


“Service-disabled
veteran-owned small business concern”-


 


(1) Means a mall business
concern-


 


(i) Not less than 51
percent of which is owned by one or more service-disabled veterans or, in the
case of any publicly owned business, not less than 51 percent of the stock of
which is owned by one or more service-disabled veterans; and


 


(ii) The management and
daily business operations of which are controlled by one or more
service-disabled veterans or, in the case of a veteran with permanent and
severe disability, the spouse or permanent caregiver of such veteran.


 





















 


National
Thousands-Block


Pooling
Administration


 


(2) Service-disabled
veteran means a veteran, as defined in 38 U.S.C. 101(2), with a disability
that is service-connected, as defined in 38 U.S.C. 101(16).


 


“Small business concern,”
means a concern, including its affiliates, that is independently owned and
operated, not dominant in the field of operation in which it is bidding on
Government contracts, and qualified as a small business under the criteria in
13 CFR Part 121 and the size standard in paragraph (a) of this
provision.


 


“Veteran-owned small
business concern” means a small business concern-


 


(1) Not less than 51
percent of which is owned by one or more veterans (as defined at 38 U.S.C.
101(2)) or, in the case of any publicly owned business, not less than 51
percent of the stock of which is owned by one or more veterans; and


 


(2) The management an
daily business operations of which are controlled by one or more veterans.


 


“Women-owned small
business concern,” means a small business concern –


 


(1) Which is at least 51
percent owned by one or more women or, in the case of any publicly owned
business, at least 51 percent of the stock of which is owned by one or more
women; and


 


(2) Whose management and
daily business operations are controlled by one or more women.


 


(d) Notice.


 


(1) If this solicitation
is for supplies and has been set aside, in whole or in part, for small business
concerns, then the clause in this solicitation providing notice of the
set-aside contains restrictions on the source of the end items to be furnished.


 


(2) Under 15 U.S.C.
645(d), any person who misrepresents a firm’s status as a small, HUBZone small,
small disadvantaged, or women-owned small business concern in order to obtain a
contract to be awarded under the preference programs established pursuant to
section 8(a), 8(d), 9, or 15 of the Small Business Act or any other provision
of Federal law that specifically references section 8(d) for a definition of
program eligibility, shall –


 


(i) Be
punished by imposition of fine, imprisonment, or both;


 


(ii)
Be subject to administrative remedies, including suspension and debarment; and


 


(iii)
Be ineligible for participation in programs conducted under the authority of
the Act.


 


(End of Provision)


 





















 


National
Thousands-Block


Pooling
Administration


 


	
  K.6        52.219.22

  	
   

  	
  SMALL DISADVANTAGED
  BUSINESS STATUS

  	
   

  	
  OCTOBER 1999

  



 


ý            THIS SECTION IS NOT APPLICABLE TO NEUSTAR


 


(a)
General.  This provision is used to
assess an offeror’s small disadvantaged business status for the purpose of
obtaining a benefit on this solicitation. 
Status as a small business and status as a small disadvantaged business
for general statistical purposes is covered by the provision at FAR 52.219-1,
Small Business Program Representation.


 


(b)
Representations.  (1) General.  The offeror represents, as part of its offer,
that it is a small business under the size standard applicable to this
acquisition; and either—


 


o  (i) It has received certification by the
Small Business Administration as a small disadvantaged business concern
consistent with 13 CFR 124, Subpart B; and


 


(A)
No material change in disadvantaged ownership and control has occurred since
its certification;


 


(B)
Where the concern is owned by one or more disadvantaged individuals, the net wroth
of each individual upon whom the certification is based does not exceed
$750,000 after taking into account the applicable exclusions set forth at
13 CFR 124.104(c)(2); and


 


(C)
It is identified, on the date of its representation, as a certified small disadvantaged
business concern in the database maintained by the Small Business
Administration (PRO-Net); or


 


o  (ii) It has submitted a completed application
to the Small Business Administration or a Private Certifier to be certified as
a small disadvantaged business concern in accordance with 13 CFR 124,
Subpart B, and a decision on that application is pending, and that no material
change in disadvantaged ownership and control has occurred since its
application was submitted.


 


(2)
o For Joint
Ventures.  The offeror represents, as
part of its offer, that it is a joint venture that complies with the
requirements at 13 CFR 124.1002(f) and that the representation in
paragraph (b)(1) of this provision is accurate for the small disadvantaged
business concern that is participating in the joint venture.  [The offeror shall enter the name of the
small disadvantaged business concern that is participating in the joint
venture:                                 .]


 


(c)
Penalties and Remedies.  Anyone who
misrepresents any aspects of the disadvantaged status of a concern for the
purposes of securing a contract or subcontract shall—


 


(1)
Be punished by imposition of a fine, imprisonment, or both;


 


(2)
Be subject to administrative remedies, including suspension and debarment; and


 


(3)
Be ineligible for participation in programs conducted under the authority of
the Small Business Act.


 





















 


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  K.7         52.219.22

  	
   

  	
  SMALL DISADVANTAGED
  BUSINESS STATUS – ALT. I

  	
   

  	
  OCTOBER 1998

  
	
                 ALT
  I

  	
   

  	
   

  	
   

  	
   

  



 


ý            THIS SECTION IS NOT APPLICABLE TO NEUSTAR


 


(a)
General.  This provision is used to
assess an offeror’s small disadvantaged business status for the purpose of
obtaining a benefit on this solicitation. 
Status as a small business and status as a small disadvantaged business
for general statistical purposes is covered by the provision at FAR 52.219-1,
Small Business Program Representation.


 


(b)
Representations.  (1) General.  The offeror represents, as part of its offer,
that it is a small business under the size standard applicable to this
acquisition; and either—


 


*(i)
It has received certification by the Small Business Administration as a small
disadvantaged business concern consistent with 13 CFR 124, Subpart B; and


 


(A)
No material change in disadvantaged ownership and control has occurred since
its certification;


 


(B)
Where the concern is owned by one or more disadvantaged individuals, the net
wroth of each individual upon whom the certification is based does not exceed
$750,000 after taking into account the applicable exclusions set forth at
13 CFR 124.104(c)(2); and


 


(C)
It is identified, on the date of its representation, as a certified small
disadvantaged business concern in the database maintained by the Small Business
Administration (PRO-Net); or


 


o  (ii) It has submitted a completed application
to the Small Business Administration or a Private Certifier to be certified as
a small disadvantaged business concern in accordance with 13 CFR 124,
Subpart B, and a decision on that application is pending, and that no material
change in disadvantaged ownership and control has occurred since its
application was submitted.


 


(2)
* For Joint Ventures.  The offeror
represents, as part of its offer, that it is a joint venture that complies with
the requirements at 13 CFR 124.1002(f) and that the representation in
paragraph (b)(1) of this provision is accurate for the small disadvantaged
business concern that is participating in the joint venture.  [The offeror shall enter the name of the
small disadvantaged business concern that is participating in the joint
venture:                                   .]


 


(3)
Address.  The offeror represents that its
address o is, o is not in a
region for which a small disadvantaged business procurement mechanism is authorized
and its address has not changed since its certification as a small
disadvantaged business concern or submission of its application for
certification.  The list of authorized
small disadvantaged procurement mechanisms and regions is posted at http://www.arnet.gov/References/sdbadjustments.htm.  The offeror shall use the list in effect on
the date of this solicitation.  “Address,”
as used in this provision, means the address of the offeror as listed on the
Small Business Administration’s register of small disadvantaged business
concerns or the address on the completed application that the concern has
submitted to the Small Business Administration or Private Certifier in
accordance with 13 CFR part 124, subpart B.  For joint ventures, “address” refers to the
address of small disadvantaged business concern that is participating in the
joint venture.


 


(c)
Penalties and Remedies.  Anyone who
misrepresents any aspects of the disadvantaged status of a concern for the
purposes of securing a contract or subcontract shall—


 


(1)
Be punished by imposition of a fine, imprisonment, or both;


 


(2)
Be subject to administrative remedies, including suspension and debarment; and


 


(3)
Be ineligible for participation in programs conducted under the authority of
the Small Business Act.


 





















 


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  K.8         52.222-22

  	
   

  	
  PREVIOUS CONTRACTS AND
  COMPLIANCE REPORTS

  	
   

  	
  FEBRUARY 1999

  



 


The
offeror represents that—


 


(a)
It o has, ý has not
participated in a previous contract or subcontract subject to the Equal
Opportunity clause of this solicitation;


 


(b)
It ý has o has not filed
all required compliance reports; and


 


(c)
Representations indicating submission of required compliance reports, signed by
proposed subcontractors, will be obtained before subcontract awards.


 





















 


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  K.9         52.222-25

  	
   

  	
  AFFIRMATIVE ACTION
  COMPLIANCE

  	
   

  	
  APRIL 1984

  



 


The
offeror represents that (a) o it has developed and has on
file, o has not
developed and does not have on file, at each establishment, affirmative action
programs required by the rules and regulations of the Secretary of Labor
(41 CFR 60-1 and 60-2), or (b) ý has not previously had
contracts subject to the written affirmative action programs requirement of the
rules and regulations of the Secretary of Labor.


 





















 


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  K.10        52.223-01

  	
   

  	
  CLEAN AIR AND WATER
  CERTIFICATION

  	
   

  	
  APRIL 1984

  



 


The
offeror represents that—


 


(a)
Any facility to be used in the performance of this proposed contract o is,  ý is not listed on the
Environmental Protection Agency List of Violating Facilities;


 


(b)
The Offeror will immediately notify the Contracting Officer, before award, of
the receipt of any communication from the Administrator, or a designee, of the
Environmental Protection Agency, indicating that any facility that the Offeror
proposes to use for the performance of the contract is under consideration to
be listed on the EPA List of Violating Facilities; and


 


(c)
The Offeror will include a certification substantially the same as this
certification, including this paragraph (c), in every nonexempt subcontract.


 





















 


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  K.11         52.223-13

  	
   

  	
  CERTIFICATION OF TOXIC
  CHEMICAL RELEASE REPORTING

  	
   

  	
  OCTOBER 1996

  



 


(a)
Submission of this certification is a prerequisite for making or entering into
this contract imposed by Executive Order 12969, August 8, 1995.


 


(b)
By signing this offer, the offeror certifies that—


 


(1)
As the owner or operator of facilities that will be used in the performance of
this contract that are subject to the filing and reporting requirements
described in section 313 of the Emergency Planning and Community Right-to-Know
Act of 1986 (EPCRA) (42 U.S.C. 11023) and section 6607 of the Pollution
Prevention Act of 1990 (PPA) (42 U.S.C. 13106), the offeror will file and
continue to file for such facilities for the life of the contract the Toxic
Chemical Release Inventory Form (Form R) as described in sections 313(a)
and (g) of EPCRA and section 6607 of PPA; or


 


(2)
None of its owned or operated facilities to be used in the performance of this
contract is subject to the Form R filing and reporting requirements
because each such facility is exempt for at least one of the following reasons:
 [Check each block that is applicable.]


 


ý (i) The
facility does not manufacture, process, or otherwise use any toxic chemicals
listed under section 313(c) of EPCRA, 42 U.S.C. 11023(c);


 


o (ii) The
facility does not have 10 or more full-time employees as specified in section
313(b)(1)(A) of EPCRA, 42 U.S.C. 11023(b)(1)(A);


 


ý (iii) The
facility does not meet the reporting thresholds of toxic chemicals established
under section 313(f) of EPCRA, 42 U.S.C. 11023(f) (including the alternate
thresholds at 40 CFR 372.27, provided an appropriate certification form
has been filed with EPA);


 


ý (iv) The
facility does not fall within Standard Industrial Classification Code (SIC)
designations 20 through 39 as set forth in section 19.102 of the Federal
Acquisition Regulation; or


 


o (v) The
facility is not located within any State of the United States, the District of
Columbia, the Commonwealth of Puerto Rico, Guam, American Samoa, the United
States Virgin Islands, the Northern Mariana Islands, or any other territory or
possession over which the Untied States has jurisdiction.


 


(a)
The offeror, by signing this offer, certifies that –


 


ý (1) To the best
of its knowledge and belief, it is not subject to the filing and reporting
requirements described in Emergency Planning and Community Right-to-Know Act of
1986 (EPCRA) sections 313(a) and (g) and Pollution Prevention Act (PPA) section
6607 because none of its owned or operated facilities to be used in the
performance of this contract currently —


 


ý (i) Manufacture, process or otherwise use any toxic
chemicals listed under section 313(c) of EPCRA, 42 U.S.C. 11023(c).


 


o (ii) Have more than 10 or more full-time employees
as specified in section 313(b)(1)(A) of EPCRA, 42 U.S.C. 11023(b)(1)(A).


 


ý (iii) Meet the
reporting thresholds in toxic chemicals established under section 313(f) of
EPCRA, 42 U.S.C. 11023(f) (including the alternate thresholds at
40 CFR 372.27, provided an appropriate certification form has been filed
with EPA).


 


ý (iv) Fall within Standard Industrial Classification
Code (SIC) designations 20 through 39 as set forth in FAR section 19.102.


 


ý (2) If awarded
a contract resulting from this solicitation, its owned or operated facilities
to be used in the performance of this contract, unless otherwise exempt, will
file and continue to file for th elife of the contract the Toxic Chemical
Release Inventory Form (Form R) as described in EPCRA sections 313(a) and
(g) and PPA section 6607 (42 U.S.C. 13106).


 





















 


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(b)
Submission of this certification is a prerequisite for making or entering into
this contract imposed by Executive order 12969, August 8, 1995 (60 FR
40989-40992).


 





















 


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  K.12        52.227-15

  	
   

  	
  REPRESENTATION OF
  LIMITED RIGHTS DATA AND RESTRICTED COMPUTER SOFTWARE

  	
   

  	
  MAY 1999

  



 


(a)
This solicitation sets forth the work to be performed if a contract award
results, and the Government’s known delivery requirements for data (as defined
in FAR 27.401).  Any resulting contract
may also provide the Government the option to order additional data under the
Additional Data Requirements clause at 52.227-16 of the FAR, if included in the
contract.  Any data delivered under the
resulting contract will be subject to the Rights in Data-General clause at
52.227-14 that is to be included in this contract.  Under the latter clause a Contractor may
withhold from delivery data that qualify as limited rights data or restricted
computer software, and deliver form, f         
and function data in lieu thereof.  The
latter clause also may be used with its Alternates II and/or III to obtain
delivery of limited rights data or restricted computer software, marked with
limited rights or restricted rights notices, as appropriate.  In addition, use of Alternate V with this
latter clause provides the Government the right to inspect such data at the
Contractor’s facility.


 


(b)
As an aid in determining the Government’s need to include Alternate II or
Alternate III in the clause at 52.227-14, Rights in Data-General, the offeror
shall complete paragraph (c) of this provision to either state that none of the
data qualify as limited rights data or restricted computer software, or
identify, to the extent feasible, which of the data qualifies as limited rights
data or restricted computer software. 
Any identification of limited rights data or restricted computer
software in the offeror’s response is not determinative of the status of such
data should a contract be awarded to the offeror


 


(c)
The offeror has reviewed the requirements for the delivery of data or software
and states [offeror check appropriate block] –


 


o None of the
data proposed for fulfilling such requirements qualifies as limited rights data
or restricted computer software.


 


ý Data proposed
for fulfilling such requirements qualify as limited rights data or restricted
computer software and are identified as follows:


 


NeuStar’s
State Pooling Administration System including Pool ManagerTM


 


NeuStar’s
Pooling AssessmentTM Tool (PATTM)


 


NOTE:
“Limited rights data” and “Restricted computer software” are defined in the
contract clause entitled “Rights in Data-General.”


 


1.
This is restricted rights – computer software.


 





















 


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  K.13             52.230-01

  	
   

  	
  COST ACCOUNTING
  STANDARDS NOTICES AND CERTIFICATION

  	
   

  	
  APRIL 1998

  



 


Note:  This notice does not apply to small
businesses or foreign governments.  This
notice is in three parts, identified by Roman numerals I through III.


 


Offerors
shall examine each part and provide the requested information in order to
determine Cost Accounting Standards (CAS) requirements applicable to any
resultant contract.


 


If
the offeror is an educational institution, Part II does not apply unless the
contemplated contract will be subject to full or modified CAS coverage pursuant
to 48 CFR 9903.201-2(c)(5) or 9903.201-2(c)(6), respectively.


 


I.
DISCLOSURE STATEMENT—COST ACCOUNTING PRACTICES AND CERTIFICATION


 


(a)
Any contract in excess of $500,000 resulting from this solicitation will be
subject to the requirements of the Cost Accounting Standards Board (48 CFR
Chapter 99), except for those contracts which are exempt as specified in
48 CFR 9903.201-1.


 


(b)
Any offeror submitting a proposal which, if accepted, will result in a contract
subject to the requirements of 48 CFR Chapter 99 must, as a condition
of contracting, submit a Disclosure Statement as required by 48 CFR 9903.202.  When required, the Disclosure Statement must
be submitted as a part of the offeror’s proposal under this solicitation unless
the offeror has already submitted a Disclosure Statement disclosing the
practices used in connection with the pricing of this proposal.  If an applicable Disclosure Statement has
already been submitted, the offeror may satisfy the requirement for submission
by providing the information requested in paragraph (c) of Part I of this
provision.


 


Caution:  In the absence of specific regulations or
agreement, a practice disclosed in a Disclosure Statement shall not, by virtue
of such disclosure, be deemed to be a proper, approved, or agreed-to practice
for pricing proposals or accumulating and reporting contract performance cost
data.


 


Check
the appropriate box below:


 


o (1)
Certificate of Concurrent Submission of Disclosure Statement.


 


The offeror hereby certifies that,
as a part of the offer, copies of the Disclosure Statement have been submitted
as follows:  (i) original and one
copy to the cognizant Administrative Contracting Officer (ACO) or cognizant
Federal agency official authorized to act in that capacity (Federal official),
as applicable, and (ii) one copy to the cognizant Federal auditor.


 


(Disclosure must be on Form No.
CASB DS-1 or CASB DS-2, as applicable. 
Forms may be obtained from the cognizant ACO or Federal official and/or
from the loose-leaf version of the Federal Acquisition Regulation.)


 


	
  Date of Disclosure Statement:

  
	
   

  	
   

  
	
  Name and Address of Cognizant ACO
  or Federal Official Where Filed:

  
	
   

  	
   

  



 


The offeror further certifies that
the practices used in estimating costs in pricing this proposal are consistent
with the cost accounting practices disclosed in the Disclosure Statement.


 


o (2)
Certificate of Previously Submitted Disclosure Statement.


 


The offeror hereby certifies that
the required Disclosure Statement was filed as follows:


 


	
  Date of Disclosure Statement:

  
	
   

  	
   

  



 





















 


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  Name and Address of Cognizant ACO
  or Federal Official Where Filed:

  
	
   

  	
   

  



 


 


The offeror further certifies that
the practices used in estimating costs in pricing this proposal are consistent
with the cost accounting practices disclosed in the applicable Disclosure
Statement.


 


ý (3)
Certificate of Monetary Exemption.


 


The offeror hereby certifies that
the offeror, together with all divisions, subsidiaries, and affiliates under
common control, did not receive net awards of negotiated prime contracts and
subcontracts subject to CAS totaling more than $25 million (of which at least
one award exceeded $1 million) in the cost accounting period immediately
preceding the period in which this proposal was submitted.  The offeror further certifies that if such
status changes before an award resulting from this proposal, the offeror will
advise the Contracting Officer immediately.


 


o (4)
Certificate of Interim Exemption.


 


The offeror hereby certifies that
(i) the offeror first exceeded the monetary exemption for disclosure, as
defined in (3) of this subsection, in the cost accounting period immediately
preceding the period in which this offer was submitted and (ii) in
accordance with 48 CFR 9903.202-1, the offeror is not yet required to
submit a Disclosure Statement.  The offeror
further certifies that if an award resulting from this proposal has not been
made within 90 days after the end of that period, the offeror will immediately
submit a revised certificate to the Contracting Officer, in the form specified
under subparagraph (c)(1) or (c)(2) of Part I of this provision, as appropriate,
to verify submission of a completed Disclosure Statement.


 


Caution:  Offerors currently required to disclose
because they were awarded a CAS-covered prime contract or subcontract of $25
million or more in the current cost accounting period may not claim this
exemption (4).  Further, the exemption
applies only in connection with proposals submitted before expiration of the
90-day period following the cost accounting period in which the monetary
exemption was exceeded.


 


II. COST ACCOUNTING STANDARDS—ELIGIBILITY
FOR MODIFIED CONTRACT COVERAGE


 


If the offeror is eligible to use
the modified provisions of 48 CFR 9903.201-2(b) and elects to do so, the
offeror shall indicate by checking the box below.  Checking the box below shall mean that the
resultant contract is subject to the Disclosure and Consistency of Cost
Accounting Practices clause in lieu of the Cost Accounting Standards clause.


 


The offeror hereby claims an
exemption from the Cost Accounting Standards clause under the provisions of
48 CFR 9903.201-2(b) and certifies that the offeror is eligible for use of
the Disclosure and Consistency of Cost Accounting Practices clause because
during the cost accounting period immediately preceding the period in which
this proposal was submitted, the offeror received less than $25 million in
awards of CAS-covered prime contracts and subcontracts, or the offeror did not
receive a single CAS-covered award exceeding $1 million.  The offeror further certifies that if such
status changes before an award resulting from this proposal, the offeror will
advise the Contracting Officer immediately.


 


Caution:  An offeror may not claim the above
eligibility for modified contract coverage if this proposal is expected to
result in the award of a CAS-covered contract of $25 million or more or if,
during its current cost accounting period, the offeror has been awarded a
single CAS-covered prime contract or subcontract of $25 million or more.


 


III. ADDITIONAL COST ACCOUNTING
STANDARDS APPLICABLE TO EXISTING CONTRACTS


 


The offeror shall indicate below
whether award of the contemplated contract would, in accordance with
subparagraph (a)(3) of the Cost Accounting Standards clause, require a change
in established cost accounting practices affecting existing contracts and
subcontracts.


 


o yes     ý no


 





















 


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  K.14         52.230-01

  	
   

  	
  COST ACCOUNTING
  STANDARDS NOTICES AND CERTIFICATION

  	
   

  	
  APRIL 1996

  
	
                   ALT
  I

  	
   

  	
   

  	
   

  	
   

  



 


Note:  This notice does not apply to small
businesses or foreign governments.  This
notice is in three parts, identified by Roman numerals I through III.


 


Offerors
shall examine each part and provide the requested information in order to
determine Cost Accounting Standards (CAS) requirements applicable to any
resultant contract.


 


If
the offeror is an educational institution, Part II does not apply unless the
contemplated contract will be subject to full or modified CAS coverage pursuant
to 48 CFR 9903.201-2(c)(5) or 9903.201-2(c)(6), respectively.


 


I.
DISCLOSURE STATEMENT—COST ACCOUNTING PRACTICES AND CERTIFICATION


 


(a)
Any contract in excess of $500,000 resulting from this solicitation, except
contracts in which the price negotiated is based on (1) established
catalog or market prices of commercial items sold in substantial quantities to
the general public, or (2) prices set by law or regulation, will be
subject to the requirements of the Cost Accounting Standards Board (48 CFR
Chapter 99), except for those contracts which are exempt as specified in
48 CFR 9903.201-1.


 


(b)
Any offeror submitting a proposal which, if accepted, will result in a contract
subject to the requirements of 48 CFR Chapter 99 must, as a condition
of contracting, submit a Disclosure Statement as required by 48 CFR
9903.202.  When required, the Disclosure
Statement must be submitted as a part of the offeror’s proposal under this
solicitation unless the offeror has already submitted a Disclosure Statement
disclosing the practices used in connection with the pricing of this
proposal.  If an applicable Disclosure
Statement has already been submitted, the offeror may satisfy the requirement
for submission by providing the information requested in paragraph (c) of
Part I of this provision.


 


Caution:  In the absence of specific regulations or
agreement, a practice disclosed in a Disclosure Statement shall not, by virtue
of such disclosure, be deemed to be a proper, approved, or agreed-to practice
for pricing proposals or accumulating and reporting contract performance cost
data.


 


(c)
Check the appropriate box below:


 


ý (1)
Certificate of Concurrent Submission of Disclosure Statement.


 


The offeror hereby certifies that,
as a part of the offer, copies of the Disclosure Statement have been submitted
as follows:  (i) original and one
copy to the cognizant Administrative Contracting Officer (ACO) or cognizant
Federal agency official authorized to act in that capacity (Federal official),
as applicable, and (ii) one copy to the cognizant Federal auditor.


 


(Disclosure must be on Form No.
CASB DS-1 or CASB DS-2, as applicable. 
Forms may be obtained from the cognizant ACO or Federal official and/or
from the loose-leaf version of the Federal Acquisition Regulation.)


 


	
  Date of Disclosure Statement:

  
	
   

  	
   

  
	
  Name and Address of Cognizant ACO
  or Federal Official Where Filed:

  
	
   

  	
   

  



 


The offeror further certifies that
the practices used in estimating costs in pricing this proposal are consistent
with the cost accounting practices disclosed in the Disclosure Statement.


 


o (2)
Certificate of Previously Submitted Disclosure Statement.


 


The offeror hereby certifies that
the required Disclosure Statement was filed as follows:


 


Date of Disclosure Statement:


 





















 


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  Name and Address of Cognizant ACO
  or Federal Official Where Filed:

  
	
   

  
	
   

  	
   

  



 


The offeror further certifies that
the practices used in estimating costs in pricing this proposal are consistent
with the cost accounting practices disclosed in the applicable Disclosure
Statement.


 


ý (3)
Certificate of Monetary Exemption.


 


The offeror hereby certifies that
the offeror, together with all divisions, subsidiaries, and affiliates under
common control, did not receive net awards of negotiated prime contracts and
subcontracts subject to CAS totaling more than $25 million (of which at least
one award exceeded $1 million) in the cost accounting period immediately
preceding the period in which this proposal was submitted.  The offeror further certifies that if such
status changes before an award resulting from this proposal, the offeror will
advise the Contracting Officer immediately.


 


o (4)
Certificate of Interim Exemption.


 


The offeror hereby certifies that
(i) the offeror first exceeded the monetary exemption for disclosure, as
defined in (3) of this subsection, in the cost accounting period immediately preceding
the period in which this offer was submitted and (ii) in accordance with
48 CFR 9903.202-1, the offeror is not yet required to submit a Disclosure
Statement.  The offeror further certifies
that if an award resulting from this proposal has not been made within 90 days
after the end of that period, the offeror will immediately submit a revised
certificate to the Contracting Officer, in the form specified under
subparagraph (c)(1) or (c)(2) of Part I of this provision, as appropriate,
to verify submission of a completed Disclosure Statement.


 


(5) Certificate of Disclosure
Statement Due Date by Educational Institution. 
If the offeror is an educational institution that, under the transition
provisions of 48 CFR 9903.202-1(f), is or will be required to submit a
Disclosure Statement after receipt of this award, the offeror hereby certifies
that (check one and complete):


 


o (i) A
Disclosure Statement Filing Due Date of                          
has been established with the cognizant Federal agency.


 


o (ii) The
Disclosure Statement will be submitted within the 6-month period ending                   
months after receipt of this award.


 


	
  Name and Address of Cognizant ACO
  or Federal Official Where Disclosure Statement is to be Filed:

  
	
   

  
	
   

  	
   

  



 


Caution:  Offerors currently required to disclose
because they were awarded a CAS-covered prime contract or subcontract of $25
million or more in the current cost accounting period may not claim this
exemption (4).  Further, the exemption
applies only in connection with proposals submitted before expiration of the
90-day period following the cost accounting period in which the monetary
exemption was exceeded.


 


II. COST ACCOUNTING
STANDARDS—ELIGIBILITY FOR MODIFIED CONTRACT COVERAGE


 


If the offeror is eligible to use
the modified provisions of 48 CFR 9903.201-2(b) and elects to do so, the
offeror shall indicate by checking the box below.  Checking the box below shall mean that the
resultant contract is subject to the Disclosure and Consistency of Cost
Accounting Practices clause in lieu of the Cost Accounting Standards clause.


 


The offeror hereby claims an
exemption from the Cost Accounting Standards clause under the provisions of
48 CFR 9903.201-2(b) and certifies that the offeror is eligible for use of
the Disclosure and Consistency of Cost Accounting Practices clause because
during the cost accounting period immediately preceding the period in which
this proposal was submitted, the offeror received less than $25 million in
awards of CAS-covered prime contracts and subcontracts, or the offeror did not
receive a single CAS-covered award exceeding $1 million.  The offeror further certifies that if such
status changes before an award resulting from this proposal, the offeror will
advise the Contracting Officer immediately.


 





















 


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Caution:  An offeror may not claim the above
eligibility for modified contract coverage if this proposal is expected to
result in the award of a CAS-covered contract of $25 million or more or if,
during its current cost accounting period, the offeror has been awarded a
single CAS-covered prime contract or subcontract of $25 million or more.


 


III. ADDITIONAL COST ACCOUNTING
STANDARDS APPLICABLE TO EXISTING CONTRACTS


 


The offeror shall indicate below
whether award of the contemplated contract would, in accordance with
subparagraph (a)(3) of the Cost Accounting Standards clause, require a change
in established cost accounting practices affecting existing contracts and
subcontracts.


 


o yes     ý no


 


















 


	
  National Thousands-Block

  	
   

  	
   

  
	
  Pooling Administration

  	
   

  	
  Table of Contents

  



 


TABLE OF CONTENTS


 


	
  COVER LETTER/FORMS

  	
   

  
	
   

  	
   

  
	
  TABLE
  OF CONTENTS

  	
   

  
	
   

  	
   

  
	
  1.0

  	
  SOLUTION OVERVIEW

  	
   

  
	
   

  	
   

  	
   

  
	
  2.0

  	
  BASIS OF ESTIMATE

  	
   

  
	
   

  	
   

  	
   

  
	
  2.1

  	
  Definitions

  	
   

  
	
   

  	
   

  	
   

  
	
  2.1.1

  	
  CLIN Definitions

  	
   

  
	
   

  	
   

  	
   

  
	
  2.1.2

  	
  Cost Model Definition

  	
   

  
	
   

  	
   

  	
   

  
	
  2.2

  	
  Assumptions

  	
   

  
	
   

  	
   

  	
   

  
	
  2.2.1

  	
  Labor Hours

  	
   

  
	
   

  	
   

  	
   

  
	
  2.2.2

  	
  System Hardware

  	
   

  
	
   

  	
   

  	
   

  
	
  2.2.3

  	
  System Software

  	
   

  
	
   

  	
   

  	
   

  
	
  2.2.4

  	
  Facilities and Furnishings

  	
   

  
	
   

  	
   

  	
   

  
	
  2.2.5

  	
  Travel

  	
   

  
	
   

  	
   

  	
   

  
	
  2.2.6

  	
  Other Direct Costs

  	
   

  
	
   

  	
   

  	
   

  
	
  2.2.7

  	
  Uncompensated Overtime

  	
   

  
	
   

  	
   

  	
   

  
	
  2.3

  	
  Rates

  	
   

  
	
   

  	
   

  	
   

  
	
  3.0

  	
  COST BREAKDOWN

  	
   

  
	
   

  	
   

  	
   

  
	
  3.1

  	
  Total Estimated Cost and Fees

  	
   

  
	
   

  	
   

  	
   

  
	
  3.2

  	
  Section B - CLINS and Fees

  	
   

  
	
   

  	
   

  	
   

  
	
  3.3

  	
  Cost
  Build-up

  	
   

  
	
   

  	
   

  	
   

  
	
  3.4

  	
  FY01 Costs

  	
   

  
	
   

  	
   

  	
   

  
	
  3.5

  	
  FY02 Costs

  	
   

  
	
   

  	
   

  	
   

  
	
  3.6

  	
  FY03 Costs

  	
   

  
	
   

  	
   

  	
   

  
	
  3.7

  	
  FY04 Costs

  	
   

  
	
   

  	
   

  	
   

  
	
  3.8

  	
  FY05 Costs

  	
   

  
	
   

  	
   

  	
   

  
	
  4.0

  	
  COST
  BACKUP

  	
   

  
	
   

  	
   

  	
   

  
	
  4.1

  	
  Bill of Material

  	
   

  
	
   

  	
   

  	
   

  
	
  4.2

  	
  Quotes

  	
   

  
	
   

  	
   

  	
   

  
	
  4.3

  	
  Product Literature

  	
   

  



 





















 


	
  APPENDICES

  	
   

  
	
   

  	
   

  	
   

  
	
  Uncompensated Overtime Policy

  	
   

  
	
   

  	
   

  	
   

  
	
  LIST OF EXHIBITS

  	
   

  
	
   

  	
   

  	
   

  
	
  Exhibit 2.2-1   NeuStar Thousands-Block Demand
  Estimates

  	
   

  



 





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 1.0

  



 


HIGHLIGHTS


 


•                  Unmatched
pooling administration experience and service with a proven record of
performance


 


•                  State-of-the-art,
feature-rich, scalable, and reliable National System


 


•                  Innovative plan
for a guaranteed seamless and timely migration of state trials to the national
framework


 


•                  Unquestioned
neutrality


 


•                  Reasonable and
realistic cost with low fees


 


1.0          SOLUTION OVERVIEW


 


NeuStar’s
pooling administration services epitomizes best value from our unmatched
pooling administration experience, proposed state-of-the-art National Pooling
Administration System, guaranteed seamless migration of state pooling trials,
innovative tools, and realistic cost with low fees.


 


The role of the Pool
Administrator (PA) is critical to successful implementation of thousands-block
pooling.  The thousands-block pool
administrator is at the hub of activity and must interact effectively with all
stakeholders.  The tasks are many.  The level of coordination required is
high.  Indeed, the overall effectiveness
of thousands-block pooling is dependent upon the experience and expertise of
the PA due to the administrator’s highly visible role and critical
responsibilities.  As such, the FCC is
faced with the crucial decision of selecting the right National PA who provides
the best overall value.


 


Unmatched Pooling
Administration Experience and Demonstrated Performance


 


NeuStar’s
pooling experience is unsurpassed and is the key enabler to providing best
value.


 


Thousands-block pooling
administration is not a new activity. 
Nearly one third of the states have ordered pooling trials, and an
administrator’s success in administering these trials is an excellent proxy for
evaluating an administrator’s likely performance as the National PA and the
value they will provide.  By assessing an
administrator’s prior state pooling experience, the Commission can gain insight
on, and evaluate, the vendor’s demonstrated neutrality; the maturity,
expertise, and commitment of the vendor’s organization; and the quality of the
vendor’s services.


 


We are industry pioneers.  We were the first administrator chosen,
beginning with the first thousands-block pooling trials in Illinois’ 847 and
New York’s 212 NPAs.  Since the
beginning, we have worked with the states and SPs to create, refine, and manage
effective processes for pooling.  This
work has centered on building strong ongoing relationships with state
regulatory agencies, and


 





















 


National Thousands-Block


Pooling Administration


 


working directly with
commissioners and staff members, as well as with the service provider community.  We will continue this level of commitment and
service as the National PA.


 


Our pooling services have
expanded to encompass 12 states covering 35 individual NPAs.  We have conducted and facilitated 27 First
Implementation Meetings, established 1,232 thousands-block pools, answered over
2,200 telephone calls and questions about thousands-block pooling from SPs and
regulators, accepted over 770 service provider forecasts, administered over
2,263 thousands-block requests, and assigned over 1,943 individual
thousands-blocks.  All of the vendors
combined cannot match these results.  In
fact, none of the other vendors has ever processed a single thousands-block
request or assigned a single thousands-block.


 


NeuStar’s pooling experience is
unmatched, and so is our performance. 
NeuStar has an established operations performance plan in which, each
month, we record and track over a dozen performance measurements.  Our Pooling Team (“Team”) continuously meets
the target thresholds for each pooling performance measurement modeled after
Industry Guidelines.  In fact, we have
achieved 100% conformance on 12 of 13 measurements for the last six months and
processed all thousands-block applications with a 98+% on-time rate—100% for
the last six months.  The systematic establishment
and capturing of performance measurements in a rigorous fashion is just one
more example of how advanced NeuStar’s pooling services are, and it clearly
distinguishes us from others vendors, demonstrating our better value.


 


Finally, since the beginning,
our Pooling Team has never received an official written complaint or dispute
concerning our administration—an extraordinary feat.  On the contrary, there have been numerous
letters of commendation for our pooling staff.


 


Unequalled
Neutral, Third-Party Number Administration Service Deployment Experience on a
National Scale


 


NeuStar’s successful deployment
of NANPA and NPAC sets us apart and demonstrates our ability to deploy a
nationwide, mission critical numbering administration service in a timely
fashion.


 





















 


National Thousands-Block


Pooling Administration


 


The vendor’s
demonstrated record of implementing a nationwide, neutral, third-party number administration
service and developing and operating a supporting system is another factor that
must be given consideration when evaluating a vendor’s value.  To date, only two such examples exist—NANPA
and NPAC.


 


Beginning in April 1996,
NeuStar successfully developed and deployed a complex, turnkey service from
scratch to serve as the NPAC/LNP administrator for all of North America.  NeuStar’s NPAC SMS passed a comprehensive FCC
Field Trial in Illinois to prove the viability of LNP.


 


Soon thereafter,
commencing in November 1997, NeuStar, as the NANPA, successfully
transitioned previous RBOC functions in the first 90 days after selection,
receiving high grades from a NANC customer service survey.  We developed and implemented—on schedule, in
concert with the industry—a comprehensive plan to quickly and efficiently
transition CO code administration and NPA relief planning functions from 16
incumbents over the next 15 months without interrupting the flow of numbers.


 


We understand that the
National PA is a comprehensive service, not just a system.  Others are limited to merely designing and
building systems, but at NeuStar, we build sophisticated administrative
systems, support these systems 24 x 7 in our world-class data centers, and
actually use the systems we build to administer numbers and number portability
in a neutral and evenhanded fashion.  NeuStar
will bring this same level of expertise, performance, and success to our development
and deployment of the National pooling service.


 


Unquestioned Neutrality


 


At
NeuStar, neutrality is not a platitude; it is our identity.  Our neutrality ensures the timely, fair, and
even-handed administration of thousands-blocks.


 


The neutrality of the
National PA is critical to the effective administration of thousands-block pooling
and an essential component of a vendor’s value.


 





















 


National Thousands-Block


Pooling Administration


 


NeuStar satisfies all of
the Commission’s strict criteria for being a neutral third party.  Our neutrality has been confirmed in FCC
Order 99-346.  At NeuStar, neutrality is
paramount.  It is who we are.  Our neutrality is not sheltered, fenced-off,
or confined to certain groups and organizations, but is deeply ingrained
throughout the entire company and fundamental to our existence.  Because our entire company is neutral, the
qualifications and experience that we cite are directly relevant.


 


No other entity goes to
the lengths we do to ensure neutrality. 
With the selection of NeuStar, the Commission can be assured that
pooling will be conducted in a fair and evenhanded manner, and no neutrality
concerns will arise.


 


Experienced Pooling
Administration Organization Optimized for Productivity


 


NeuStar’s
existing experienced, dedicated, free-standing pooling administration organization
currently serves as the Interim PA for 12 states, and will migrate completely
to serve as the National PA, ensuring sound operations and high quality from
the outset of the project.


 


Another example of
NeuStar’s unparalleled value is the 100% leveraging and migration of our existing
pooling administration organization, including the development and support
staff of the State Pooling Administration System (State System), to serve as
the National PA.  Personnel within this
organization, led by Mr. Barry Bishop, have over 60 years of combined
telecommunications industry and telecommunications regulatory experience and
over 10 years of actual pooling administration experience.  They are a veteran team; they have been
working together cohesively for three years; and they are widely recognized as
industry experts.


 


We are expanding this
team to serve as the National PA.  All
proposed Key Staff are already on board and all staff needed on day one have been
named and are ready to commence work immediately to ensure a timely start.  We have structured our National PA
organization based on the same logical and streamlined structure that has
served us so well for the state pooling trials. 
This National PA organizational structure has been optimized to keep
costs low without sacrificing quality. In addition, the National PA
organization will be placed “high” in the NeuStar company structure, reporting
to a company officer just like the current Interim PA organization does
now.  Any problems will be diagnosed
quickly, escalated through a short chain, and resolved expeditiously.


 





















 


National Thousands-Block


Pooling Administration


 


Another byproduct of our
unmatched pooling experience is that we have realistically determined the
quantity of staff necessary for each function throughout the term of the
contract.  Our staffing estimates have
been determined by our proprietary PATsm software and our experience
and take necessary factors into consideration such as the total number of block
requests anticipated each year, the mix (growth vs. initial) of block requests,
current productivity of our PAs, and the expected productivity provided by the
NeuStar National Pooling Administration System (National System).


 


Feature-rich,
State-of-the-art, Right-sized, Scalable National PA System


 


NeuStar’s
state-of-the-art National System will be built on the proven components of our
State System to reduce development cost and risk; its effort-saving features
will also keep productivity high to reduce day-to-day operational costs.


 


We built and enhanced
our current State System to directly evolve and migrate to a National System.
We have recently introduced a major new release of our State System.  All components of our current State System
will be re-used for the National System. 
This re-usability provides a lower cost to the Commission and avoids a
more risky start-from-scratch software development effort.


 


As offered by NeuStar, the National System will include the following
productivity-enhancing features:


 


•                  Fully
automate and fulfill “growth” block requests


 


•                  Contain
advanced, self-calibrating algorithms to effectively forecast the quantities of
blocks required within each pool to maintain proper inventory levels


 


•                  Automate
and track the selection of LERG Assignee when requesting NXXs for pool replenishment


 


•                  Auto-populate
form fields based on user profile information; track all thousands-block
requests with tracking numbers


 


•                  Fully
automate block disconnect, change, reclaim, and donate functions


 


•                  Fully
automate certain NPA relief activities that affect pools like NPA splits,
complete overlays, and simple rate center consolidations.


 


Other vendors who have
not proposed these features do not truly understand the specific functionality
that the National PA must possess to provide best value, and, they have most
likely shortchanged the development effort and underestimated the costs for
CLIN 0001.


 





















 


National Thousands-Block


Pooling Administration


 


We have specifically
designed and will provide a National System that meets the required specifications.  Our system engineers have painstakingly
reviewed the system architecture and reliability, capacity, throughput, and
availability requirements contained in the solicitation.  In response, we have proposed a system
architecture that is easily and inexpensively scalable, capable of offering any
amount of incremental capacity, by using highly available and scalable IBM, HP
and Cisco hardware platforms.  The system
has been configured to offer high availability in line with and, even surpassing,
the stringent requirement placed upon it. 
Where any single component is unable to offer the required availability,
redundancy has been added, either locally or through the use of the backup site
within our Chicago world-class data center, which guarantees the system’s high
availability.


 


We believe that when the
Commission reviews the National PA Systems proposed by all vendors, ours will
rate among the best in terms of functionality and value.


 


Guaranteed Seamless and
Timely Migration of State Trials to the National Framework


 


NeuStar’s
innovative plan, combined with our current position as the only administrator actually
assigning thousands-blocks, ensures a smooth and error-free migration from the
state trials to the national framework.


 


Nearly one third of all
the states have orders requiring implementation of thousands-block pooling and
several NeuStar-administered state trials are in “live” operation.  Hence, successful migration from the existing
state trials is paramount.  This is a
formidable task, especially for vendors other than NeuStar.  With the selection of NeuStar as the National
PA, a risky and complex migration is avoided due to our innovative plan that is
centered around a direct, timely, and error-free migration of state trial data
within our State System to the National System as the two systems’ data
structures will be virtually identical. 
For state trials that are not administered by NeuStar, migration of
their operations is simplified as these states have not yet commenced “live”
operations.


 


With the selection of
NeuStar as the National PA, the handoff of the service will also be seamless,
as the PAs for each of the respective existing state trials will remain the
same.  NeuStar believes that


 





















 


National Thousands-Block


Pooling Administration


 


this too will offer tremendous
value to the Industry, as no potentially painful “break-in” period will be
required and blocks will be processed without interruption.


 


Our approach also calls
for migrating the existing state trials within the nine-month National System
Development, Deployment, and Acceptance period, allowing us to implement
pooling in other NPAs immediately after the National System is operational.  This approach brings the benefits of pooling
to more NPAs faster and is a vital step to proactively preserving the NANP.


 


Extra Innovative
Pooling Administration Tools at No-Cost


 


Our
unmatched pooling experience allows NeuStar to provide innovative tools and
components like our Pooling Assessment Toolsm and Pool Managersm
for even greater value.


 


For this contract, at no
cost to the Government, we are providing our patent-pending Pooling Assessment
Toolsm and Pool Managersm tools.  Our Pooling Assessment Tool is the
first-of-its-kind and uses publicly available information combined with
user-specified parameters and specialized algorithms to assess the value of
number pooling in stemming NPA exhaust. 
The tool was used to develop the National Pooling Roll-out Schedule that
was provided in the Technical and Management Proposal (Volume I) and will prove
to be invaluable in predicting the effects of pooling for extending the life of
a NPA.


 


Our experience has
allowed us to develop a tool called Pool Managersm, which contains a
self-calibrating model, allowing it to become increasingly more accurate over
time as historical forecast data is accumulated.  We will integrate Pool Managersm into
the National System.


 


Reasonable and
Realistic Cost with Low Fees


 


To provide the most
realistic cost, we will leverage our prior work as much as possible.


 


In every area of pooling
administration, we have worked strenuously to accomplish more with less to
provide the best value.  As highlighted
above, we will develop and implement a National System that contains specific
features to improve productivity and save operational costs.  In addition, the underlying architecture
cost-effectively satisfies the solicitation’s stringent reliability,
availability, and


 





















 


National Thousands-Block


Pooling Administration


 


response time
requirements.  We offer a streamlined
National PA organizational structure that has been optimized to keep costs low
without sacrificing quality, and our staffing estimates have been determined by
experience and take the necessary factors into consideration.  Further, we have carefully analyzed,
scrutinized, and estimated other direct costs and compared them with our
current actuals for reasonableness. Finally, our desire to provide the best
value is further reinforced by our proposed low award fee for CLIN 0001 and low
fixed fee for the other CLINs.


 


NeuStar has priced this
proposal to win the best value analysis. 
Therefore, the Award Fee proposed for CLIN 0001 of 6.9% and the Fixed
Fee proposed for all other CLINs in the contract and its options of 4.9% are
deliberately below market value and are significantly less than would be
derived from a structured approach for determining fee.  All the professional, technical, and
management resources committed to perform the contract are NeuStar employees,
making this effort a high-risk venture in terms of investment.  Hardware and software acquisitions, though
COTS items, will be converted through the skill and ingenuity of NeuStar’s
direct labor into a fully compliant, state-of-the-art pooling administration
system with excess of 99.9% availability. 
Further, risk is assumed by NeuStar due to the penalty imposed on system
downtime.  These risks point to higher
fees than proposed.  As mentioned above,
NeuStar has recognized these risks and has a program plan to ameliorate
them.  In so far as supporting Federal
socioeconomic programs through subcontracting is concerned, this contract does
not provide any subcontracting opportunity. 
All system development and pooling administration system operations will
be performed by NeuStar direct labor and all purchased system hardware and
software is being acquired through the manufacturer at GSA prices.


 


















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.0

  



 


HIGHLIGHTS


 


•      Creation of additional, contractor-defined
SUBCLINS within CLINS to better categorize and estimate costs


 


•      Detailed assumptions, based on actual
experience, support all cost estimates


 


•      All rates and their basis are fully
detailed; low fees are proposed


 


 


2.0          BASIS OF ESTIMATE


 


On the following Tabs in
this Section of the Cost proposal is NeuStar’s basis of estimating the
costs and proposing the fees for the National PA contract.  The information provided on separate sub-tabs
includes: Definitions, Assumptions, and Explanation of Rates.


 


For ease of evaluation,
definitions of the CLINs and the pricing model used in Tab 3 for presentation
of the costs are set forth in Tab 2.1.


 


In Tab 2.2, the
assumptions used to estimate labor, system hardware and software, facilities
and furnishings, travel, and other direct costs, are provided.


 


NeuStar’s labor rates,
labor burden rate and G&A rate are discussed in Tab 2.3, as well as the rates
and sources for escalation of labor, air travel, and other direct costs.


 





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 2.1

  



 


2.1          DEFINITIONS


 


Below are two
definitions that will assist the evaluator in reviewing NeuStar’s cost proposal:


 


Contract Line Item Numbers
(CLINs) are defined in
narrative form.  If the title of the CLIN
is self-explanatory, no further description is provided; and


 


The Cost Model
used to develop, roll-up, and present the costs and fees for this contract with
four (4) options.  The model is
described in sufficient detail to allow the evaluator to ascertain labor costs
and hours, cost build up, other direct costs (ODCs), escalation rates, and fees
in both a time phased burn rate by quarter by option period, and for the total
contract with options.


 


2.1.1       CLIN
DEFINITIONS


 


CONTRACT LINE ITEM NUMBER DEFINITIONS


 


	
  CLIN/Task

  	
   

  	
  Activity/Definition

  
	
  CLIN 0001 – Pooling Administration System Development, Deployment,
  and Acceptance

  
	
  CLIN 0001AA– Revise and Finalize National PA
  System Project Development Plan

  	
   

  	
  Activities associated with the development and maintenance of the
  system project development plan

  
	
  CLIN 0001AAA – Revise Internal Plan and
  Schedule

  	
   

  	
  Tasks for the preparation and presentation internally of the project
  plan and schedule

  
	
  CLIN 0001AAB – Final Internal Plan and
  Schedule Completed

  	
   

  	
  Developing necessary reports and documentation for obtaining all
  internal approvals of the project plan and schedule

  
	
  CLIN 0001AB – System Functional Requirements

  	
   

  	
  Activities associated with the development and presentation of the
  system functional requirements

  
	
  CLIN 0001ABA – Requirements Finalization

  	
   

  	
  Tasks associated with the assembly of the system functional
  requirements

  
	
  CLIN 0001ABB – Final Document Review

  	
   

  	
  Tasks associated with the review of the system functional
  requirements document

  
	
  CLIN 0001ABC – Final Document Edits

  	
   

  	
  Editing of the system functional requirements document

  
	
  CLIN 0001ABD – Final System Functional
  Requirements Document Completed (Sign Off)

  	
   

  	
  Activities associated with the final preparation of the system
  functional requirements document and obtaining sign-off

  
	
  CLIN 0001AC – System
  Design

  	
   

  	
  Activities associated with the development and preparation of the
  system design

  
	
  CLIN 0001ACA – High-Level Design Meeting

  	
   

  	
  All activities in preparation for and attendance at all high-level
  design meetings

  
	
  CLIN 0001ACB – Final Document Review

  	
   

  	
  Tasks associated with the review of the design document

  



 





















 


National Thousands-Block


Pooling Administration


 


	
  CLIN/Task

  	
   

  	
  Activity/Definition

  
	
  CLIN 0001ACC – Final Document Edits

  	
   

  	
  Editing tasks for the high-level design document draft

  
	
  CLIN 0001ACD – Final High-Level Design
  Document Completed (Sign off)

  	
   

  	
  All activities associated with completing the design document and
  gaining final approval

  
	
  CLIN 0001ACE – Detail Design Meeting

  	
   

  	
  All activities associated with the detail design document meeting

  
	
  CLIN 0001ACF – Detail Design Document 1st
  Draft Review

  	
   

  	
  Tasks of reviewing the first draft of the detail design document

  
	
  CLIN 0001ACG – Detail Design Document 1st
  Draft Edits

  	
   

  	
  Editing of the detail document design document

  
	
  CLIN 0001AGH – Detail Design Document 2nd
  Draft Review

  	
   

  	
  All tasks associated with the second round of review of the detail
  design document

  
	
  CLIN 0001AGI – Detail Design Document 2nd
  Draft Edits

  	
   

  	
  All activities associated with the editing of the second draft of the
  detail design document

  
	
  CLIN 0001AGJ – Final Detail Design Document
  Completed (Sign-off)

  	
   

  	
  All activities associated with the completion and approval of the
  detail design document

  
	
  CLIN 0001AD – System
  Development

  	
   

  	
  Activities associated with the development of the system

  
	
  CLIN 0001ADA – Coding

  	
   

  	
  All coding activities

  
	
  CLIN 0001ADB – Unit Code Testing

  	
   

  	
  All unit code testing

  
	
  CLIN 0001AE – System/Integration
  Testing

  	
   

  	
  Tasks associated with the testing of the system

  
	
  CLIN 0001AEA – Individual Functional
  Testing

  	
   

  	
  Individual functional testing activities

  
	
  CLIN 0001AEB – Regression Testing

  	
   

  	
  Regression testing activities

  
	
  CLIN 0001AEC – Performance Testing

  	
   

  	
  Performance testing activities

  
	
  CLIN 0001AED – Data Migration Testing

  	
   

  	
  Data migration testing activities

  
	
  CLIN 0001AEE – Load Balancing Testing

  	
   

  	
  Load balancing testing activities

  
	
  CLIN 0001AEF – Functional Requirements
  Testing

  	
   

  	
  Functional requirements testing activities

  
	
  CLIN 0001AEG – Fail-Over Testing

  	
   

  	
  All fail-over testing activities

  
	
  CLIN 0001AF – System
  Acceptance

  	
   

  	
  Tasks associated with gaining system acceptance

  
	
  CLIN 0001AFA – Functional Testing

  	
   

  	
  Functional testing activities

  
	
  CLIN 0001AFB – Performance Testing

  	
   

  	
  Performance testing activities

  
	
  CLIN
  0001AG – PA Service
  Implementation

  	
   

  	
  Tasks associated with the development and deployment of the PA
  Service

  
	
  CLIN 0001AGA – Internal Project Planning

  	
   

  	
  All tasks associated with the development and approval of the
  internal project plan

  
	
  CLIN 0001AGB – Equipment and Materials
  Acquisition

  	
   

  	
  All activities associated with the acquisition of all equipment and
  materials

  
	
  CLIN 0001AGC – Facilities Preparation

  	
   

  	
  All activities for planning, designing, negotiating and leasing
  facilities in Concord, Chicago, Sterling and Washington, DC; obtaining
  furniture, office space preparation

  



 





















 


National Thousands-Block


Pooling Administration


 


	
  CLIN/Task

  	
   

  	
  Activity/Definition

  
	
  CLIN 0001AGD – Staffing

  	
   

  	
  Staffing activities for staff required prior to system deployment

  
	
  CLIN 0001AGE – Training

  	
   

  	
  All activities associated with training

  
	
  CLIN 0001AGF – Migrate State Pooling Trials

  	
   

  	
  All activities associated with migrating State pooling trials

  
	
  CLIN 0001AH – Data Requirements List (CDRLs) –

  	
   

  	
   

  
	
  CLIN 0001AHA – Implementation Plan

  	
   

  	
  Activities relating to the preparation and filing of the
  implementation roll out plan

  
	
  CLIN 0001AHB – Security Plan

  	
   

  	
  Activities relating to the preparation and filing of the security
  plan

  
	
  CLIN 0001AHC – System Documentation Plan

  	
   

  	
  Activities relating to the preparation and filing of the system
  documentation plan

  
	
  CLIN 0001AHD – Disaster/Continuity of
  Operations Plan

  	
   

  	
  Activities relating to the preparation and filing of the
  disaster/continuity of operations plan

  
	
  CLIN 0001AHE – Statistical Forecasting Plan

  	
   

  	
  Activities relating to the preparation and filing of the statistical
  forecasting plan

  
	
  CLIN 0001AHF – Management Reporting Plan

  	
   

  	
  Activities relating to the preparation and filing of the management
  reporting plan

  
	
  CLIN 0001AHG – System Acceptance Plan

  	
   

  	
  Activities relating to the preparation and filing of the system
  acceptance plan

  
	
  CLIN 0001AHH – Software QA Plan

  	
   

  	
  Activities relating to the preparation and filing of the software
  quality assurance plan

  
	
  CLIN 0001AHI – Transition Plan

  	
   

  	
  Activities relating to the preparation and filing of the transition
  plan

  
	
  CLIN 0001AHJ – Maintenance Plan

  	
   

  	
  Activities relating to the preparation and filing of the maintenance
  plan

  
	
  CLIN 0001AI – Other Direct Costs and Travel for CLIN 0001

  	
   

  	
   

  
	
  CLIN 0001AJ – Program Management and Administration for CLIN 0001

  	
   

  	
   

  
	
  CLINS 0002, 0101, 0201, 0301, 0401 – Services in Support of the Thousands Block Pooling Administrator
  Requirements

  
	
  CLINS 0002AA, 0101AA, 0201AA, 0301AA, 0401AA –
  Pool Administration Management Fee

  	
   

  	
  General management, legal and administrative tasks relating to
  pooling

  
	
  Program/Contract Management (Management and
  Administration, Quality Assurance, Neutrality, Data Security and Privacy
  Requirements, Staffing, and Training)

  	
   

  	
  Overall operations/contract management, supervisory tasks, staffing,
  performance evaluations, corporate personnel duties, neutrality compliance,
  data security compliance, quality assurance, and training.

  
	
  FCC and State Filings & Other
  Legal

  	
   

  	
  Legal research; drafting and filing testimony and other documents for
  filing with state and federal regulatory agencies, attendance at hearings,
  witness preparation.

  
	
  Industry, Regulatory & Media
  Contacts

  	
   

  	
  Contact with industry and regulatory staff, interface with media,
  drafting press releases, giving interviews,

  



 





















 


National Thousands-Block


Pooling Administration


 


	
  CLIN/Task

  	
   

  	
  Activity/Definition

  
	
   

  	
   

  	
  regulatory and contract compliance. Participation in dispute
  resolution arising from industry numbering activities and answer questions
  regarding thousands-block number pooling administration processes,
  procedures, interfaces, and services

  
	
  NRUF Reports

  	
   

  	
  Tasks are associated with the preparation, receipt and processing of
  NRUF data

  
	
  Other Administrative Functions

  	
   

  	
  Administrative functions not included in or associated with other
  categories, e.g., Time reporting, general
  office duties, mail preparation and distribution

  
	
  CLINS 0002AB, 0101AB, 0201AB, 0301AB, 0401AB
  – Pool Implementation Meeting

  	
   

  	
  All tasks related to planning, preparation and facilitating pooling
  implementation meetings

  
	
  Preparation and Notification of
  Implementation Meetings

  	
   

  	
  Providing proper and complete notification to carriers and
  regulators, arranging location and site availability or conference bridge;
  determination of lnp-capable carriers and rate areas, preparation of
  presentation and handouts for the meeting.

  
	
  Conduct and Facilitate Meetings and
  Conference Calls

  	
   

  	
  Facilitating all pooling implementation meetings, providing training
  in pooling guidelines and pooling forms at implementation meetings

  
	
  Meeting Follow-Up

  	
   

  	
  Prepare and distribute meeting minutes, follow-up questions, posting
  of implementation schedule to web site.

  
	
  CLINS 0002AC, 0101AC, 0201AC, 0301AC, 0401AC
  – Pool Establishment

  	
   

  	
  All Tasks Associated With The Establishment Of The Pool

  
	
  Collection and Verification of Forecasts
  and Donations

  	
   

  	
  All Tasks Associated With The Receipt Of Service Provider Forecasts
  And Donations: Verification For Accuracy, Managing The Integrity Of The Data
  Base For Forecasts And Donations, Assessment Of The Initial Pool

  
	
  Pool Setup in System Database

  	
   

  	
  Initial Setup Of Database For Each Pool, Implementation Timeline,
  Specific Rate Area Pools

  
	
  System User ID Setup

  	
   

  	
  Establishing And Verifying User Ids And Passwords For Each Pool

  
	
  CLINS 0002AD, 010AD, 0201AD, 0301AD, 0401AD –
  Block Application Processing

  	
   

  	
  All Tasks Associated With Processing Applications From Service
  Providers

  
	
  Verification of Form Completeness

  	
   

  	
  Verifying That All Essential Information Is Supplied By The Service
  Providers On Applications For Thousands Blocks And Providing Assistance To
  Customers In Making Corrections

  
	
  Verification of Certification and Proof of
  Readiness

  	
   

  	
  Verifying That All Service Providers Demanding Resources Or
  Participating In The Pool Have The Required Certification From The Jurisdiction
  From Which They Are Requesting Resources

  



 





















 


National Thousands-Block


Pooling Administration


 


	
  CLIN/Task

  	
   

  	
  Activity/Definition

  
	
  Verification of MTE

  	
   

  	
  Verifying The Provision And Completeness Of All Service Provider
  Months-To-Exhaust Forecasts Prior To Issuing Thousands Blocks

  
	
  Part 3 Response/Verification

  	
   

  	
  Activities Associated With The Actual Notification Of The Assignment
  Of Thousands Blocks To Service Providers, Provision Of Part 3
  Notification, Verification Of Assignment.

  
	
  Part 4 Reclamation

  	
   

  	
  Activities Associated With The Receiving Of Part 4 Forms From
  Service Providers, Tasks Associated With The Reclamation Process

  
	
  LERG Input

  	
   

  	
  Tasks Associated With The Transfer Of Pooling Data To The LERG-TRA
  For Loading Into RDBS.

  
	
  NPAC Notification

  	
   

  	
  Tasks Associated With Updates To The Number Portability
  Administration Center (NPAC) For Pooling Data

  
	
  CLINS 0002AE, 0101AE, 0201AE, 0301AE, 0401AE
  – Pool Forecasting

  	
   

  	
  Forecasting and managing the pool and CO code requests to the NANPA

  
	
  Analysis, Forecast, Donations and Demand

  	
   

  	
  Analyzing the aggregate service provider forecasts and donations,
  determining the forecasted demand for CO codes in each pooled rate area

  
	
  Opening of CO codes

  	
   

  	
  Tasks associated with requesting CO codes from NANPA, MTE forecasts,
  communications with service providers to verify forecasts, communications
  with states to inform of CO code openings

  
	
  CLINS 0002AF, 0101AF, 0201AF, 0301AF, 0401AF
  – System Maintenance

  	
   

  	
  All tasks associated with the ongoing maintenance of the system (web,
  LAN, database, and network)

  
	
  Software Updates

  	
   

  	
  Tasks associated with updating software per the Maintenance Plan

  
	
  Daily System Backups

  	
   

  	
  Tasks associated with backing up the system on a daily basis per the
  Maintenance Plan

  
	
  Web

  	
   

  	
  Tasks associated with the maintenance and improvement of the pooling
  administration web site, uploading files, responding to webmaster emails,
  metrics, communications with internet service provider

  
	
  LAN Administration

  	
   

  	
  Tasks associated with the administration of the local area network
  used by the pooling administrator, email, server administration and
  maintenance

  
	
  Database Administration

  	
   

  	
  Maintenance of the pooling system database systems and software

  
	
  Network Monitoring

  	
   

  	
  Maintenance and troubleshooting all network issues, interface with
  appropriate service providers for telecommunications services

  
	
  Customer Service / Quality Assurance

  	
   

  	
  Providing help desk and trouble ticket tracking, quality assurance,
  methods and procedures

  
	
  CLINS 0002AG, 0101AG, 0201AG, 0301AG, 0401AG
  – 

  	
   

  	
  Tasks associated with the preparation and provision of

  



 





















 


National Thousands-Block


Pooling Administration


 


	
  CLIN/Task

  	
   

  	
  Activity/Definition

  
	
  Data Requirements

  	
   

  	
  all specified reports from the pooling administration system

  
	
  Publishing and Preparing Standard Monthly,
  Quarterly, Semi-Annual, and Annual Reports

  	
   

  	
  Activities associated with the preparation of required standard
  reports, preparing data, preparing the publication, modification and
  maintenance of all standard monthly., quarterly, semi-annual, and annual
  reports in accordance with Section 4 of Section C (Technical
  Requirements) of the Solicitation

  
	
  CLINS 0002AH, 0101AH, 0201AH, 0301AH, 0401AH – Help Desk

  	
   

  	
  The activities associated with managing the help desk, receiving and
  processing trouble tickets, reporting service-affecting activities to
  customers, and developing and maintaining necessary reports

  
	
  CLINS 0002AI, 0101AH, 0201AH, 0301AH, 0401AH – Industry Meetings

  	
   

  	
  All activities associated with active participation in all industry
  meetings affecting number pooling

  
	
  Industry Forums

  	
   

  	
  Preparation for and attendance at industry forums such as INC, CIGRR,
  NANC, etc; active participation in and providing contributions to the forums

  
	
  CLINS 0003, 0102, 0202, 0302, 0402 –  Optional Pool Reporting

  	
   

  	
  All costs associated with research, preparation, and distribution of
  optional, to be determined, ad hoc reports

  
	
  Additional Initial Pooling Rollout Phase
  Reports

  	
   

  	
  There may be a requirement to produce more reports for regulatory
  agencies during the initial pooling rollout phase to ensure thousands-block
  implementation results

  



 


[* * *]


 





















 


National Thousands-Block


Pooling Administration


 


This Page Intentionally Blank


 





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
   

  



 


[* * *] [11 pages]


 


2.2.3   System Software


 


The software components of
NeuStar’s National Production System include: the operating systems, DB
Management System, the Application and Web Servers,  and Knowledge Based Software.


 


The HP 9000 N-Class Server
comes bundled with the HP-UX version 11.20, Hewlett Packard’s own Unix-based operating
system.  HP-UX supports multi-threading
and is well-matched with the chosen database (Oracle).


 


For the Pentium-Class servers,
although Windows NT or another Unix-based operating system could be used,
NeuStar has chosen Red Hat Linux for a number of reasons.  Foremost among them is the fact that IBM
recommends Linux for use in building high availability systems on Netfinity
Servers.  In fact, IBM has recently
published several papers, available through IBM Redbooks, on the virtues of
building high availability clusters with Linux on IBM Netfinity Servers. 


 


The database will be a critical
component of the Pooling Administration System's success: it must be available
at least 99.9% of the time throughout the year and must operate in a failsafe
manner, providing a switchover capability. 
In order to provide a switchover capability, there must be a second
database that remotely mirrors the primary database so that the system does not
become unavailable should the primary database server experience an outage.  The chosen database must support advanced
replication in order to eliminate the Single-Point-Of-Failure that would exist
in a system with only one database server. 
In light of these requirements, NeuStar has selected the use of Oracle8i
as the database management system.


 


The Oracle8i database is highly
scalable.  High scalability is primarily
achieved through the use of connection pooling and multiplexing, which allows
the database to support a large number of concurrent users, and table
partitioning, which allows the database to be split across multiple disk
devices, thus sharing the load. Oracle8i’s ability to perform online
maintenance and reorganization of the database while the data is being accessed
and updated by users dramatically reduces planned downtime.  These online maintenance capabilities improve
data availability, query performance, response time, and disk space utilization
- all important to the 24x7 Enterprise operation, and thus make it well suited
for use in NeuStar’s National System. 
Additionally, Oracle8i's Fast-Start architecture minimizes unplanned
downtime, by providing near instantaneous and predictable recovery from system
faults.  Oracle8i's advanced
manageability functionality offers the capacity to support an abundance of users
from centrally managed servers, reducing total cost of ownership, while ensuring
Enterprise-caliber quality of service. 


 


The IBM Netfinity 4500
Pentium-Class Servers will run the National System’s J2EE-enabled application
servers.  In particular, these machines
will run WebLogic Server, the software that NeuStar has chosen to provide the
application servers.  [* * *]  A WebLogic cluster is a group of servers that
work together to provide a more powerful, more reliable application platform
than a single server.


 


[* * *]  


 


Applied Innovation Management’s
“HelpDesk Expert for Customer Service” has been selected as the help desk and
knowledge-based software solution for the National System.  “HelpDesk Expert for Customer Service” is a
web-based external help desk system designed specifically for hardware and
software product support.  Customers can
use the system 24 hours a day to get answers to frequently asked questions
(FAQs); search the knowledge base, application notes, service packs or support news; submit a service request;
or download fixes.  They can also upload
error messages or other text to the support desk for faster problem
resolution.  Features and benefits of
“HelpDesk Expert for Customer Service” include:


 


·        
Web-based – It
works like any other web page.


·        
No learning curve – Anyone who can use a
browser can easily learn to use “HelpDesk Expert for Customer Service.”


·        
Searchable Database – Customers
can find out if a problem has been previously submitted by using “HelpDesk
Expert for Customer Service's” search function


·        
Searchable Knowledge Database –
Customers and Staff can use free text queries to search the knowledgebase of
support information


·        
Uses Relational
Databases (Oracle) to store all help desk information


 


NeuStar has selected
Checkpoint’s FireWall-1 product.  This
software delivers a highly scalable solution that is able to integrate and
centrally manage all aspects of network security.  FireWall-1 is based upon Stateful Inspection
technology, the de facto standard for firewall security.


 


[*
* *]  [6 pages]


 


Section 2.3


 


[*
* *]  [3 pages]


 





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 3.1

  



 


3.1 Total Estimated Cost and Fees


[Inserted From Tab C]


 





















 


National Thousands-Block


Pooling Administration


 


April 12, 2001


 


NEUSTAR


 


Total Estimated Value of Contract


 


	
  CLINs

  	
   

  	
  Estimated Costs

  	
   

  	
  Estimated Fee

  	
   

  	
  Total Value

  	
   

  
	
  CLIN 0001

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  CLIN 0002

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  CLIN 0003

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  CLIN 0101

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  CLIN 0102

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  CLIN 0201

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  CLIN 0202

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  CLIN 0301

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  CLIN 0302

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  CLIN 0401

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  CLIN 0402

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  Total

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  16,771,690.86

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  OPTIONAL CLIN

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  



 





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 3.2

  



 


3.2 Section B – CLINS and Fees


[Inserted From Tab C]


 





















 


National Thousands-Block


Pooling Administration


 


	
  SECTION B – SUPPLIES OR SERVICES AND PRICES

  	
   

  	
  NEUSTAR

  



 


	
  CLIN

  	
   

  	
  DECSCRIPTION

  	
   

  	
   

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  



 


[* * *: 18 pages]


 





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 3.3

  



 


3.3 Cost Build-up


[Inserted From Tab C]


 





















 


	
  April 12, 2001

  	
  NEUSTAR

  



 


	
  FY 1 – FY5

  	
   

  	
  Hourly

  Rate

  	
   

  	
  Labor

  Burden

  [* * *]%

  	
   

  	
  Labor +

  Burden

  	
   

  	
  G & A

  [* * *]%

  	
   

  	
  Loaded

  Labor

  FY 1 – FY5

  	
   

  
	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  $

  	
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[* * *: 4 pages]


 





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 3.4

  



 


3.4 FY01 Costs


[Inserted From Tab C]


 





















 


National Thousands-Block


Pooling Administration


 


CLIN 0001 – CLIN 0003AB




	
  [* * *]

  	
   

  	
  NEUSTAR

  



 


	
  April 12, 2001

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  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
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  $

  	
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  $

  	
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  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  Total Labor Costs

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  Total Material Costs

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
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  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  Total Travel Costs

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  Total Costs

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  



 


[* * *: 98 pages]


 





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 3.5

  



 


3.5 FY02 Costs


[Inserted From Tab C]


 





















 


National Thousands-Block


Pooling Administration


 


CLIN 0101 - 0102


 


	
  [* * *]

  	
   

  	
  NEUSTAR

  



 


	
  April 12, 2001

  Description

  	
   

  	
   

  	
   

  	
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  Hours

  	
   

  	
  Amount

  	
   

  	
  Hours

  	
   

  	
  Amount

  	
   

  	
  Hours

  	
   

  	
  Amount

  	
   

  	
  Hours

  	
   

  	
  Amount

  	
   

  
	
  [* * *]

  	
   

  	
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  $

  	
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  $

  	
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  $

  	
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  $

  	
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  $

  	
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  $

  	
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  $

  	
  [* * *]

  	
   

  	
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  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
  [* * *]

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  Total Labor Costs

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  Total Material Costs

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  Total Travel Costs

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  Total Costs

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  



 


[* * *: 37 pages]


 





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 3.6

  



 


3.6 FY03 Costs


[Inserted From Tab C]


 





















 


National Thousands-Block


Pooling Administration


 


CLIN 0201 – CLIN 0202AB




	
  [* * *]

  	
   

  	
  NEUSTAR

  



 


	
  April 12, 2001

  Description

  	
   

  	
   

  	
   

  	
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  Amount

  	
   

  	
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  Amount

  	
   

  	
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  Amount

  	
   

  	
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  Amount

  	
   

  
	
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  $

  	
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  $

  	
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  Total Labor Costs

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  $

  	
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  $

  	
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  $

  	
  [* * *]

  	
   

  
	
  Total Material Costs

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
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  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  
	
  Total Travel Costs

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
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  $

  	
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  $

  	
  [* * *]

  	
   

  
	
  Total Costs

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
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  $

  	
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  $

  	
  [* * *]

  	
   

  	
   

  	
   

  	
  $

  	
  [* * *]

  	
   

  



 


[* * *: 40 pages]


 





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 3.7

  



 


3.7 FY04 Costs


[Inserted From Tab C]


 





















 


National Thousands-Block


Pooling Administration


 


CLIN 0301 – CLIN 0401


 


NEUSTAR


 


	
  April 12, 2001

  Description

  	
   

  	
   

  	
   

  	
  Quarter
  1

  	
   

  	
  Quarter
  2

  	
   

  	
  Quarter
  3

  	
   

  	
  Quarter
  4

  	
   

  	
  Total

  	
   

  
	
   

  	
  Rate

  	
   

  	
  Hours

  	
   

  	
  Amount

  	
   

  	
  Hours

  	
   

  	
  Amount

  	
   

  	
  Hours

  	
   

  	
  Amount

  	
   

  	
  Hours

  	
   

  	
  Amount

  	
   

  	
  Hours

  	
   

  	
  Amount

  	
   

  
	
  [* * *]

  	
   

  	
  $

  	
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[* * *: 41 pages]


 





















 


	
  National
  Thousands-Block

  	
   

  	
   

  
	
  Pooling
  Administration

  	
   

  	
  Section 3.8

  



 


3.8 FY05 Costs


[Inserted From Tab C]


 





















 


National Thousands-Block


Pooling Administration


 


CLIN 0401AA – CLIN 0402AB


	
  [* * *]

  	
   

  	
   

  	
  NEUSTAR

  



 


	
  April 12, 2001

  Description

  	
   

  	
   

  	
   

  	
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  [* * *]

  	
   

  	
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  [* * *]

  	
   

  	
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  [* * *]

  	
   

  	
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  [* * *]

  	
   

  	
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  Total Labor Costs

  	
   

  	
   

  	
   

  	
   

  	
   

  	
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  Total Material Costs

  	
   

  	
   

  	
   

  	
   

  	
   

  	
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  Total Travel Costs

  	
   

  	
   

  	
   

  	
   

  	
   

  	
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  Total Costs

  	
   

  	
   

  	
   

  	
   

  	
   

  	
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[* * *: 41 pages]


 


















 


	
  National
  Thousands-Block

  PoolingAdministration

  	
   

  	
  Section 4.0

  



 


4.0  Cost Backup


 


The
following sub-tabs of this section contain the cost and pricing data in
support of the material cost estimates. 
They include the Bill of Material, the supporting quotes, and the
product literature for the system hardware and software to be acquired.


 


4.1  Bill of Material—The Bill of Materials provides a listing of equipment
(i.e., hardware, software, and maintenance) and other materials required for
the proposal.  Included with each item,
as appropriate, is the quantity, part number, description of the item,
individual and total price, vendor and type (e.g., Commercial Off-the-Shelf -
COTS).


 


4.2:  Supporting Quotes—For each item listed on the Bill of Material, a price
quote provided by the vendor is included. 
Because the contemplated contract is cost reimbursement, GSA pricing,
where available, was obtained.  Quotes
for these prices were obtained either from the GSA web site or directly from
the manufacturer.  In instances where the
GSA price was not available or the GSA price was higher than the commercially
offered price, a commercial price quote was obtained.  All quotes provided are determined to be fair
and reasonable based on GSA or catalog pricing, or, in the case of office
furnishings, price analysis.


 


4.3:  Product Literature—Manufacturer’s literature describing the significant
items of equipment in the system hardware configuration and its associated
operating system and applications software is provided for further evaluation
and information of the contracting officer.


 





















 


National Thousands-Block

PoolingAdministration


 


Appendix
A           Uncompensated
Overtime Policy


 


The following was
extracted from the NeuStar Employee Handbook.


 


[* * *]


 


88





















 


National
Thousands-Block


Pooling
Administration


 





 


April 13, 2001


 


Mr. Mark Oakey

Contracting Officer

FCC/Contract and Purchasing Center

445 12th Steet, S.W.

Washington, DC 20554


 


Re:          Solicitation
No.: SOL01000011


Services to Administer a
Thousand Block Pooling System


 


Dear Mr. Oakey,


 


This letter is written in
response to your e-mail to me dated March 30, 2001, wherein you requested
from NeuStar a Revised Proposal in response to the above-referenced
solicitation. Please accept this letter and its appendices (Tabs) as such
revised proposal.


 


At our discussion meeting
in your offices on March 30th, you requested certain
clarifications of our original submission.


 


NeuStar’s revised
proposal mirrors our discussions on March 30th, as follows:


 


I.              Technical
Points of Clarification;


II.            Cost &
Pricing Points of Clarification;


III.           The
DCAA Audit Report;


IV.           Restricted
Software Licensing; and


V.            Option
to Accelerate the Schedule


 


I.              Technical
Points of Clarification.


 


1.             After review of our original submission,
NeuStar confirms that it proposed ten (10) Key Personnel. They are:


 


[***]


 


 


89





















 


National
Thousands-Block


Pooling
Administration


 


The Organization Chart, Exhibit 5.1,
page 165 of the Technical and Management Volume, is accurate in that it
depicts “Key Personnel” in pink blocks. All above personnel are shown in such
blocks. However, two of the key personnel, [***] and [***] do not have “(KEY)”
written in the pink block, creating some confusion. Additionally, although all
ten (10) resumes were included on pages 171 through 180 of the
proposal, [***] was omitted from the synopsis of key personnel on pages 166
through 170, again causing some confusion.


 


Please find in Tab A a
revised Organization Chart, Exhibit 5.1, accurately depicting “(KEY)” and
non-key personnel proposed for the contract and incorporating the changes
described in paragraphs II(1)(a) through II(1)(n) below, along with [***]’s
synopsis.


 


Job descriptions and
labor categories for all personnel proposed for the contract, as required by
the Commission’s answer to Question #18 attached to Amendment 0002 to the
Solicitation, was provided in NeuStar’s original Technical and Management
Volume in Section 6.0 on pages 189 through 196. Annotated changes to
job descriptions, page 195, indicating the correct nomenclature of the [***],
is included in Tab A.


 


2.             Also included in Tab A is a revised
staffing matrix resulting from the questions posed by the Commission concerning
the staffing levels for [***]. (Refer to paragraph II.1.e below.)


 


3.             [***]


 


As discussed, NeuStar’s
record of pooling administration is outstanding. We have developed a highly
useful State PA System and have provided neutral, even-handed interim pooling
administration services on time for over three years without a written
complaint or formal dispute concerning our PA operations.


 


[***]


 


It is critical to note
that Release 3.0 is the most complex NPAC SMS release ever, including the first
release of the NPAC SMS system that NeuStar developed, deployed, and
successfully passed a FCC field trial during 1996 and early 1997. The first
release of the NPAC SMS was highly complex and NeuStar was the only successful
vendor to implement the NPAC SMS system. The other LNP Administrator,
comprising a team of multi-billion dollar system development and switch
manufacturers, tried to develop the original release of the NPAC SMS and
failed; their contracts were subsequently terminated.


 


90





















 


National
Thousands-Block


Pooling
Administration


 


The complexity of the
NPAC SMS system is several orders of magnitude greater than the National PA
System contemplated under this solicitation. [***] Prior to Release 3.0,
NeuStar’s past record on the delivery of NPAC SMS releases was excellent.


 


4.             On
page 187 of its Technical and Management Volume, NeuStar provided its
corporate commitment and clean lines of issue escalation. Due to page limitations,
the narrative was constrained to escalation procedures within the proposed
National Pooling Administration Services Organization and senior management of
NeuStar. An escalation procedure that includes two of the entities with which
the National Pooling Administrator interface is included in Tab B. [***]


 


II.            Cost &
Pricing Points of Clarification


 


1.             NeuStar
has reviewed and clarified the staffing of CLIN 0001 with respect to the
questions raised during discussions. As a result, the Technical and Management
Volume of NeuStar’s proposal remains virtually the same. [***] But for
this change, described in item #e below, we found that in all questioned cases,
the Technical and Management Volume and Section 3.0 of the Cost Volume,
Cost Breakdown, were consistent and accurate with respect to staffing levels. Section 2.2.1
of the Cost Volume, Basis of Estimate, was inaccurate regarding the time
phasing of staffing these positions. Clarification of each position questioned
follows, and, for ease of review, appear in the order of your question, with
the question displayed, followed by NeuStar’s clarification:


 


a.     [***]


 


[***] This level of
effort is confirmed in the revised Staffing Matrix included in Tab A of this
Revised Proposal.


 


Our original Cost Volume Section 3.0,
Cost Breakdown, reflects the associated labor costs for this labor category
correctly. Please see the spreadsheet for CLIN 0001AJ (Page 124) and the
spreadsheet for the total CLIN 0001 roll-up (Page 66). The associated
labor costs are confirmed in the revised Cost Volume Section 3.0, Cost
Breakdown, included in Tab C of this Revised Proposal.


 


The discrepancy occurred
within Section 2.2.1, Labor Hours, of the original Cost Volume. A revised Section 2.2.1
is included in Tab C of this Revised Proposal.


 


b.     [***]


 


 


 


91





















 


National
Thousands-Block


Pooling
Administration


 


This level of effort is
confirmed in the revised Staffing Matrix included in Tab A of this Revised
Proposal.


 


This position will be
full-time for two quarters and phased out during the 3rd quarter of CLIN 0001.
Our original Cost Volume Section 3.0, Cost Breakdown, reflects the
associated labor costs of this position correctly. Please see the spreadsheets
for CLIN 0001AC (Page 75), CLIN 0001AD (Page 86), and CLIN 0001AJ (Page 124)
as well as the spreadsheet for the total CLIN 0001 roll-up (Page 66). The
associated labor costs are confirmed in the revised Section 3.0, Cost
Breakdown, included in Tab C of this Revised Proposal.


 


We have revised Section 2.2.1
of our Cost Volume to reflect the level effort of this position. The revised Section 2.2.1
is included in Tab C of this Revised Proposal.


 


c.     [***]


 


[***] This level of
effort is confirmed in the revised Staffing Matrix included in Tab A of this
Revised Proposal.


 


[***] Our original Cost
Volume Section 3.0, Cost Breakdown, reflects the associated labor costs
for these engineers correctly. Please see the spreadsheets for CLIN 0001AB (Page 70),
CLIN 0001AC (Page 75), CLIN 0001AD (Page 86), CLIN 0001AE (Page 89),
CLIN 0001AF (Page 97), and CLIN 0001AJ (Page 124) as well as the
spreadsheet for the total CLIN 0001 roll-up (Page 66). The associated
labor costs are confirmed in the revised Section 3.0, Cost Breakdown,
included in Tab C of this Revised Proposal.


 


We have revised Section 2.2.1
of our Cost Volume to clarify the levels of effort of these positions. The
revised Section 2.2.1 is included in Tab C of this Revised Proposal.


 


d.     [***]


 


[***] This level of
effort is confirmed in the revised Staffing Matrix included in Tab A of this
Revised Proposal.


 


Our original Cost Volume Section 3.0,
Cost Breakdown, reflects the associated labor costs for this position
correctly. Please see the spreadsheets for CLIN 0001AE (Page 89), CLIN
0001AF (Page 97), and CLIN 0001AJ (Page 124) as well as the
spreadsheet for the total CLIN 0001 roll-up (Page 66). The associated
labor costs are confirmed in the revised Section 3.0, Cost Breakdown,
included in Tab C of this Revised Proposal.


 


We have revised Section 2.2.1
of our Cost Volume and page 195 of our Technical and Management Volume to
clarify the level of effort and job title of this position. The revised Section 2.2.1
and page 195 is included in Tab C of this Revised Proposal.


 


92





















 


National
Thousands-Block


Pooling
Administration


 


e.     [***]


 


[***] The revised Exhibit 5-1
and page 195 have been included in Tab A of this Revised Proposal.


 


[***] Accordingly, we
have included the additional hours in the revised Staffing Matrix, which is
included in Tab A of this Revised Proposal. In addition, we have revised Section 2.2.1
of our Cost Volume to reflect the correct level of effort of this labor
category. The revised Section 2.2.1 is included in Tab C of this Revised
Proposal. Finally, we have revised Section 3.0, Cost Breakdown, of our original
Cost Volume. The revised Cost Volume Section 3.0, Cost Breakdown, is in
Tab C of this Revised Proposal.


 


f.      [***]


 


[***] This level of
effort is confirmed in the revised Staffing Matrix included in Tab A of this
Revised Proposal.


 


Our original Cost Volume Section 3.0,
Cost Breakdown reflects the associated labor costs for this position correctly.
Please see the spreadsheets for CLIN 0001AB (Page 70), CLIN 0001AC (Page 75),
and CLIN 0001AH (Page 107) as well as the spreadsheet for the total CLIN
0001 roll-up (Page 66). The associated labor costs are confirmed in the
revised Section 3.0, Cost Breakdown, included in Tab C of this Revised
Proposal.


 


We have revised Section 2.2.1
of our Cost Volume to clarify the level of effort of this position. The revised
Section 2.2.1 is included in Tab C of this Revised Proposal.


 


g.     [***]


 


[***] This level of
effort is confirmed in the revised Staffing Matrix included in Tab A of this
Revised Proposal.


 


Our original Cost Volume Section 3.0,
Cost Breakdown, reflects the associated labor costs for this position
correctly. Please see the spreadsheets for the total CLIN 0001 roll-up (Page 66),
the total CLIN 0002 roll-up (Page 125), the total CLIN 0101 roll-up (Page 166),
the total CLIN 0201 roll-up (Page 208), the total CLIN 0301 roll-up (Page 250),
and the total CLIN


 


93





















 


National
Thousands-Block


Pooling
Administration


 


0401 roll-up (Page 292).
The associated labor costs are confirmed in the revised Section 3.0, Cost
Breakdown, included in Tab C of this Revised Proposal.


 


We have revised Section 2.2.1
of our Cost Volume to clarify the level of effort of this position. The revised
Section 2.2.1 is included in Tab C of this Revised Proposal.


 


h.     [***]


 


[***] This level of effort
is confirmed in the revised Staffing Matrix included in Tab A of this Revised
Proposal.


 


Our original Cost Volume Section 3.0,
Cost Breakdown, reflects the associated labor costs for this position
correctly. Please see the spreadsheets for the total CLIN 0001 roll-up (Page 66),
the total CLIN 0002 roll-up (Page 125), the total CLIN 0101 roll-up (Page 166),
the total CLIN 0201 roll-up (Page 208), the total CLIN 0301 roll-up (Page 250),
and the total CLIN roll-up (Page 292). The associated labor costs are
confirmed in the revised Section 3.0, Cost Breakdown, included in Tab C of
this Revised Proposal.


 


We
have revised Section 2.2.1 of our Cost Volume to clarify the level of
effort of this position. The revised Section 2.2.1 is included in Tab C of
this Revised Proposal.


 


i.    [***]


 


[***] The revised Section 2.2.1
is included in Tab C of this Revised Proposal.


 


[***] This level of
effort is confirmed in the revised Staffing Matrix included in Tab A of this
Revised Proposal.


 


Our original Cost Volume Section 3.0,
Cost Breakdown, reflects the associated labor costs for this position
correctly. Please see the spreadsheets for CLIN 0001AJ (Page 124), the
total CLIN 0001 roll-up (Page 66), the total CLIN 0002 roll-up (Page 125),
the total CLIN 0101 roll-up (Page 166), the total CLIN 0201 roll-up (Page 208),
the total CLIN 0301 roll-up (Page 250), and the total CLIN roll-up (Page 292).
The associated labor costs are confirmed in the revised Section 3.0, Cost
Breakdown, included in Tab C of this Revised Proposal.


 


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Administration


 


j.      [***]


 


[***] As the volume of
work warrants, additional Pooling Administrators will be assigned in the out
years. This level of effort is confirmed in the revised Staffing Matrix
included in Tab A of this Revised Proposal.


 


Our original Cost Volume Section 3.0,
Cost Breakdown, reflects the associated labor costs for these positions
correctly. Please see the spreadsheets for the total CLIN 0001 roll-up (Page 66),
the total CLIN 0002 roll-up (Page 125), the
total CLIN 0101 roll-up (Page 166), the total CLIN 0201 roll-up (Page 208),
the total CLIN 0301 roll-up (Page 250), and the total CLIN 0401 roll-up (Page 292).
This level of effort is confirmed in the revised Section 3.0, Cost
Breakdown, included in Tab C of this Revised Proposal.


 


We have revised Section 2.2.1
of our Cost Volume to clarify the level of effort of these labor categories.
The revised Section 2.2.1 is included in Tab C of this Revised Proposal.


 


k.    [***]


 


[***]
This level of effort is confirmed in the revised Staffing
Matrix included in Tab A of this Revised Proposal.


 


Our original Cost Volume Section 3.0,
Cost Breakdown, reflects the associated labor costs for this position
correctly. Please see the spreadsheets for the total CLIN 0002 roll-up (Page 125),
the total CLIN 0101 roll-up (Page 166), the total CLIN 0201 roll-up (Page 208),
the total CLIN 0301 roll-up (Page 250), and the total CLIN 0401 roll-up (Page 292).
This level of effort is confirmed in the revised Section 3.0, Cost
Breakdown, included in Tab C of this Revised Proposal.


 


We have revised Section 2.2.1
of our Cost Volume to clarify the level of effort of this position. The revised
Section 2.2.1 is included in Tab C of this Revised Proposal.


 


l.      [***]


 


[***]  The level of effort is confirmed in the
revised Staffing Matrix included in Tab A of this Revised Proposal.


 


95





















 


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Our original Cost Volume Section 3.0,
Cost Breakdown, reflects the associated labor costs for this position
correctly. Please see the spreadsheets
for CLIN 0001AC (Page 75), CLIN 0001AD (Page 86), and CLIN 0001AJ (Page 124)
as well as the total CLIN 0001 roll-up (Page 66). This level of effort is
confirmed in the revised Section 3.0, Cost Breakdown, included in Tab C of
this Revised Proposal.


 


We have revised Section 2.2.1
of our Cost Volume to include an explanation of this position. The revised Section 2.2.1
is included in Tab C of this Revised Proposal.


 


m.    [***]


 


[***]  The level of effort of this position is
confirmed in the revised Staffing Matrix included in Tab A of this Revised
Proposal.


 


Our original Cost Volume Section 3.0,
Cost Breakdown, reflects the associated labor costs for this position
correctly. Please see the spreadsheets for CLIN 0001AJ (Page 124), the
total CLIN 0001 roll-up (Page 66), the total CLIN 0002 roll-up (Page 125),
the total CLIN 0101 roll-up (Page 166), the total CLIN 0201 roll-up (Page 208),
the total CLIN 0301 roll-up (Page 250), and the total CLIN 0401 roll-up (Page 292).
The associated costs are confirmed in the revised Section 3.0, Cost
Breakdown, included in Tab C of this Revised Proposal.


 


We have revised Section 2.2.1
of our Cost Volume to include an explanation of this position. The revised Section 2.2.1
is included in Tab C of this Revised Proposal.


 


n.     [***]


 


[***] Section 2.2.1
of our Cost Volume has been revised to reflect this title change from Help Desk
operator to Customer Service Representative. The Customer Service
Representative’s level of effort has been appropriately determined per our
response to item #i above.


 


2.             Portions
of NeuStar’s Cost Volume are resubmitted as Tab C. These portions include: the
NeuStar Cost and Fees table within the Cover Letter, Section 2.2.1, Labor
Hour assumptions (to clarify the phasing of personnel above), Section 2.3,
Rates (to update any changes in rates included in the Revised Proposal), and Section 3.0,
Cost Breakdown (to depict the changes to the cost resulting from clarification
of staffing and the application of indirect cost rates as well as reduced
fee percentages). The remainder of the Cost Volume is unchanged.


 


3.             [***]


 


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Administration


 


It is recognized that
after the first year of performing a cost type contract, the burden and G&A
rates will be adjusted for actual costs and a reconciliation invoice will be
processed. Approved billing rates will be established for the succeeding year,
for all contracts. As we discussed, however, NeuStar is concerned that its
rationale for establishing its burden rate may have been too conservative,
thereby creating the possibility of a large credit invoice to reconcile proposed
rates to actual rates, and also placing NeuStar at a disadvantage in the FCC’s “Best
Value” determination in this solicitation. NeuStar currently believes that it
can reduce its proposed burden rate with little reservation of underestimating
the costs to perform the contract.


 


Independent of the above,
the DCAA Auditor discovered that there was an application error in NeuStar’s
cost proposal. Instead of applying G&A to all costs except G&A, NeuStar
inadvertently applied G&A to unburdened labor and other direct costs only. [***]


 


The revised proposal in
Tab C applies G&A to all costs, excluding G&A, as accepted by the DCAA
audit. To more closely reflect current expectations of fringe benefit usage
across the board in the Company, thereby lessening the impact of the year-end
reconciliation invoice, and maintaining the overall cost of the revised
proposal in keeping with the estimated cost of the original proposal, [***]


 


III.   DCAA Audit Report


 


NeuStar has reviewed DCAA
Audit Report No. 6221-2001A28000022, dated February 20, 2001,
prepared for the Federal Communications Commission, re: Application of
Agreed-Upon Procedures under RFP No. SOL01000011, accepts the report as
written, and has made the necessary adjustments to its Solomon IV accounting
system to correct all deficiencies identified in the report. NeuStar is
committed to performing U.S. Government contracts in full compliance with all
laws and regulations, including the accurate, complete, and current collection,
accounting, and reporting of allowable and unallowable costs.


 


1.     It
was noted in the Report that NeuStar, at the time of the audit, was in the
process of making a transition from Peachtree Software, which was used for the
entire accounting period ending December 31, 2000, to Solomon IV software,
which has been implemented effective January 1, 2001. All appropriate cost
data for review by DCAA was contained in the Peachtree software system, which
was not structured to be a cost accounting system for use in U.S. Government
contracts. (As you know, NeuStar has not competed for a U.S. Government
contract prior to this While NANPA provides fixed price services under the
auspices of an FCC Order, NeuStar has primarily been doing business in the
commercial fixed price arena.)  The
Solomon IV software, among other attributes, addresses these requirements. The
selection process for a fully compliant mid-level accounting system left
NeuStar with the final decision between the Solomon and Great Plains software
packages. After the Solomon IV system was selected, and implementation


 


97





















 


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Administration


 


commenced, Great Plains
and Solomon merged. Subsequent to that, Great Plains Solomon was acquired by
Microsoft, bringing the resources of that software giant to bear in the event
of any unforeseen implementation or operational difficulty. NeuStar has
implemented a fully compliant accounting system, which addresses the issues
raised by DCAA in its review of CY 2000 cost data, specifically:


 


a.     NeuStar
has developed and is maintaining a chart of accounts and general ledger.
Expense accounts are segregated, clearly grouping homogeneous expenses. Direct
costs and fringe benefit expenses are separately identified from G&A
accounts;


 


b.     The
accounting system is designed to segregate the costs that are unallowable in
accordance with FAR. Separate accounts in the chart of accounts accumulate and
segregate the various items of unallowable costs;


 


c.     NeuStar
has developed a logical method of allocating its indirect costs to intermediate
and final cost objectives, as required by FAR. Company-wide indirect cost rates
have been established. As agreed to in the Audit exit conference, NeuStar
allocates its Fringe Benefit rate over total productive labor, and its G&A
rate over total contract costs excluding G&A.


 


In support of the above,
NeuStar provides herewith as Tab D the following accounting system
documentation:


 


i.      NeuStar
2001 FAR Compliant General Ledger and Burden Calculations document, with explanatory
cover sheet, including lists of General Ledger accounts (with unallowable cost
accounts), sub-account structure by line of business, G&A calculation by
sub-account, and labor burden rate calculation by sub-account;


 


ii.     NeuStar, Inc.
Policies NSACCTG-1-1, Acceptable Accounting System Policy, NSACCTG-2-1,
Direct & Indirect Costs Policy, NSACCTG-3-1, Unallowable
Costs Policy;


 


iii.    Letter
from Great Plains Solomon re: Solomon for Government Contractors;


 


iv.    Partial
list of U.S. Government contractors currently utilizing Solomon IV accounting
system software, provided by Solomon;


 


v.     NeuStar
Interoffice Memorandum, dated March 8, 2001, Subject: Solomon Reference,
with name of DCAA Denver Office auditor who reviewed Solomon IV software; and


 


vi.    Sample
Interoffice Memorandum from [***], to program personnel, which provides all
relevant time reporting information for the National Pooling Administration
contract, including account codes, in the event NeuStar is selected for award
of the contract.


 


2.     DCAA
has visited NeuStar’s offices on Thursday, April 12th to
confirm the acceptability of our accounting system in 2001, using Solomon IV
software. We fully expect a favorable report.


 


IV.   Restricted
Computer  Software


 


NeuStar proposes to use
proprietary software as modules in the National Pooling Administration System
to be developed in CLIN 0001 of the resulting contract. This software,
identified as Pooling


 


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Administration


 


Assessment Toolsm
(PATsm) and Pool Managersm (PM), is offered to the
Government as Restricted Rights Software as defined in FAR 52.227-14,
Rights in Data – General. The reason NeuStar represented PATsm and
Pool Managersm to be Restricted Rights Software is that these
modules were developed entirely at private expense. These software modules have
been assigned service marks by the U.S. Patent & Trademark Office, and
NeuStar has applied for patents on algorithms in each module. Tab E contains
information concerning the ownership of this software.


 


[***], NeuStar proposes
to license this proprietary software to the FCC, upon acceptance of CLIN 0001,
for its use in the National Pooling Administration system, so long as the
system is employed, no matter which contractor may be employed by the FCC to
operate the system.


 


NeuStar will grant to the
FCC a royalty-free, perpetual, nonexclusive license in the Licensed Code
restricted to use, and to have used, the Licensed Code for the purpose of
National Pooling Administration. “Licensed Code” shall mean embedded code in
the NeuStar Pooling Administration System (PAS) software, consisting of modules
of the NeuStar Pooling Assessment Tool (PATsm) software, and the NeuStar Pool
Manager (PMsm) software in executable form, in the version accepted by the FCC
under the contract, and any modification thereto made by NeuStar during its
performance of the National Pooling Administration contract.


 


A form of license
agreement is included in Tab E for your review.


 


V.    Option
to Accelerate the Schedule


 


[***]


 


Finally, NeuStar greatly
appreciates the Commission’s continued consideration of our proposal.


 


Sincerely,


 


 


Gregory J.A. Roberts

Vice President, Numbering Services

202.533.2690

NeuStar, Inc.

1120 Vermont Avenue, NW

Suite 400

Washington, DC 20005


 


99





















 


	
  National Thousands-Block

  Pooling Administration

  	
  Revised Proposal

  Table of Contents

  



 


Table of Contents


 


Revised Proposal


 


	
  VI.

  	
   

  	
  Technical Points
  of Clarification

  	
   

  
	
  VII.

  	
   

  	
  Cost &
  Pricing Points of Clarification

  	
   

  
	
  VIII.

  	
   

  	
  The DCAA Audit Report

  	
   

  
	
  IX.

  	
   

  	
  Restricted Software
  Licensing

  	
   

  
	
  X.

  	
   

  	
  Option to
  Accelerate the Schedule

  	
   

  



 


Tab A


Revised Organization
Chart, Exhibit 5.1


Gary Zahn’s Synopsis


Annotated Changes to Job
Descriptions (Page 195 of Original Submission)


Revised Staffing Matrix (Page 94
of Original Submission)


 


Tab B


Replacement of Issue
Resolution/Escalation Approach


 


Tab C


Revised NeuStar Cost and
Fees Table within the Cost Cover Letter of Original Submission


Revised Cost Volume Section 2.2.1
of Original Submission


Revised Cost Volume Section 2.3,
Rates of Original Submission


Revised Cost Volume Section 3.0,
Cost Breakdown of Original Submission


 


Tab D


NeuStar 2001 FAR
Compliant General Ledger and Burden Calculations Document


NeuStar, Inc.
Policies NSACCTG-1-1, Acceptable Accounting System Policy, NSACCTG-2-1,
Direct & Indirect Costs Policy, NSACCTG-3-1, Unallowable
Costs Policy;


Letter from Great Plains
Solomon re: Solomon for Government Contractors and Partial list of U.S.
Government Contractors Currently Utilizing Solomon IV Accounting System
Software


NeuStar Interoffice
Memorandum, dated March 8, 2001, Subject: Solomon Reference


Sample Interoffice
Memorandum Provides All Relevant Time Reporting Information


 


Tab E


Form of License
Agreement for PATsm and PMsm


Copies of Documents
Confirming Ownership of PATsm and PMsm Software Modules


 


Tab F


Option to Accelerate the
Schedule


Staffing Matrix for
Option to Accelerate the Schedule


 


Cost Breakdown for Option
to Accelerate the Schedule


 


1





















 


	
  National Thousands-Block

  Pooling Administration

  	
   

  



 


TAB
A


 


[* * *: 9 pages]


 


1





















 


National
Thousands-Block


Pooling
Administration


 


TAB
B


 


[* * *: 17
pages]


 


1





















 


	
  National Thousands-Block

  Pooling Administration

  	
  Tab C

  



 


TAB
C


 


[Portions of Tab C have
been incorporated into Sections 3.1-3.8 of the main document]


 


NeuStar Cost and Fees


 


	
  Year

  	
   

  	
  Cost

  	
   

  	
  Fee

  	
   

  
	
  Basic Requirement

  	
   

  	
  $

  	
  [***]

  	
   

  	
  $

  	
  [***]

  	
   

  
	
  Option Year 1

  	
   

  	
  $

  	
  [***]

  	
   

  	
  $

  	
  [***]

  	
   

  
	
  Option Year 2

  	
   

  	
  $

  	
  [***]

  	
   

  	
  $

  	
  [***]

  	
   

  
	
  Option Year 3

  	
   

  	
  $

  	
  [***]

  	
   

  	
  $

  	
  [***]

  	
   

  
	
  Option Year 4

  	
   

  	
  $

  	
  [***]

  	
   

  	
  $

  	
  [***]

  	
   

  
	
  TOTAL COST AND FEES:  $16,771,690.86

  	
   

  	
   

  	
   

  	
   

  	
   

  



 


[* * *: 324 pages]


 


2.2.3     System
Software


The
software components of NeuStar’s National Production System include: the
operating systems, DB Management System, the Application and Web Servers,  and Knowledge Based Software.


The
HP 9000 N-Class Server comes bundled with the HP-UX version 11.20, Hewlett
Packard’s own Unix-based operating system. 
HP-UX supports multi-threading and is well-matched with the chosen
database (Oracle).


For
the Pentium-Class servers, although Windows NT or another Unix-based operating
system could be used, NeuStar has chosen Red Hat Linux for a number of
reasons.  Foremost among them is the fact
that IBM recommends Linux for use in building high availability systems on
Netfinity Servers.  In fact, IBM has
recently published several papers, available through IBM Redbooks, on the
virtues of building high availability clusters with Linux on IBM Netfinity
Servers.


The
database will be a critical component of the Pooling Administration System’s
success: it must be available at least 99.9% of the time throughout the year
and must operate in a failsafe manner, providing a switchover capability.  In order to provide a switchover capability,
there must be a second database that remotely mirrors the primary database so
that the system does not become unavailable should the primary database server
experience an outage.  The chosen
database must support advanced replication in order to eliminate the Single-Point-Of-Failure
that would exist in a system with only one database server.  In light of these requirements, NeuStar has
selected the use of Oracle8i as the database management system.


The
Oracle8i database is highly scalable. 
High scalability is primarily achieved through the use of connection
pooling and multiplexing, which allows the database to support a large number
of concurrent users, and table partitioning, which allows the database to be
split across multiple disk devices, thus sharing the load. Oracle8i’s ability
to perform online maintenance and reorganization of the database while the data
is being accessed and updated by users dramatically reduces planned
downtime.  These online maintenance
capabilities improve data availability, query performance, response time, and
disk space utilization - all important to the 24x7 Enterprise operation, and
thus make it well suited for use in NeuStar’s National System.  Additionally, Oracle8i’s Fast-Start
architecture minimizes unplanned downtime, by providing near instantaneous and
predictable recovery from system faults. 
Oracle8i’s advanced manageability functionality offers the capacity to
support an abundance of users from centrally managed servers, reducing total
cost of ownership, while ensuring Enterprise-caliber quality of service.


The
IBM Netfinity 4500 Pentium-Class Servers will run the National System’s
J2EE-enabled application servers.  In
particular, these machines will run WebLogic Server, the software that NeuStar
has chosen to provide the application servers. 
[* * *]  A WebLogic cluster is a
group of servers that work together to provide a more powerful, more reliable
application platform than a single server.


[* * *]


Applied
Innovation Management’s “HelpDesk Expert for Customer Service” has been
selected as the help desk and knowledge-based software solution for the
National System.  “HelpDesk Expert for Customer
Service” is a web-based external help desk system designed specifically for
hardware and software product support. 
Customers can use the system 24 hours a day to get answers to frequently
asked questions (FAQs); search the knowledge base, application notes, service
packs or support news; submit a service request; or download fixes.  They can also upload error messages or other
text to the support desk for faster problem resolution.  Features and benefits of “HelpDesk Expert for
Customer Service” include:


·        
Web-based — It works like any
other web page.


·        
No learning curve — Anyone who can
use a browser can easily learn to use “HelpDesk Expert for Customer Service.”


·        
Searchable Database — Customers
can find out if a problem has been previously submitted by using “HelpDesk
Expert for Customer Service’s” search function


·        
Searchable Knowledge Database —
Customers and Staff can use free text queries to search the knowledgebase of
support information


·        
Uses Relational Databases (Oracle)
to store all help desk information


 


NeuStar has selected
Checkpoint’s FireWall-1 product.  This
software delivers a highly scalable solution that is able to integrate and
centrally manage all aspects of network security.  FireWall-1 is based upon Stateful Inspection
technology, the de facto standard for firewall security.


 





















 


	
  National Thousands-Block

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  Tab D

  



 


Tab D


 


[*
* * : 45 pages]


 





















 


	
  National Thousands-Block

  Pooling Administration

  	
   

  



 


TAB
E


 


[* * *: 43 pages]


 





















 


National
Thousands-Block


Pooling
Administration


 


TAB
F


 


[* * *: 45 pages]