[Federal Register Volume 89, Number 18 (Friday, January 26, 2024)]
[Notices]
[Pages 5228-5229]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-01521]


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ENVIRONMENTAL PROTECTION AGENCY

[EPA-HQ-OMS-2023-0605; FRL-11607-01-OMS]


Agency Information Collection Activities; Proposed Information 
Collection Request; Comment Request; Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery (Renewal)

SUMMARY: The Environmental Protection Agency (EPA) is planning to 
submit an information collection request (ICR), Generic Clearance for 
the Collection of Qualitative Feedback on Agency Service Delivery (EPA 
ICR Number 2434.204, OMB Control Number 2030-0051) to the Office of 
Management and Budget (OMB) for review and approval in accordance with 
the Paperwork Reduction Act. Before doing so, EPA is soliciting public 
comments on specific aspects of the proposed information collection as 
described below. This is a proposed extension of the ICR, which is 
currently approved through May 31, 2024. This notice allows for 60 days 
for public comments.

DATES: Comments must be submitted on or before March 26, 2024.

ADDRESSES: Submit your comments, referencing Docket ID Number EPA-HQ-
OMS-2023-0605, to EPA online using www.regulations.gov (our preferred 
method), by email to <a href="/cdn-cgi/l/email-protection#563239353d332209393b251633263778313920"><span class="__cf_email__" data-cfemail="52363d313937260d3d3f21123722337c353d24">[email protected]</span></a>, or by mail to: EPA Docket 
Center, Environmental Protection Agency, Mail Code 28221T, 1200 
Pennsylvania Ave. NW, Washington, DC 20460. EPA's policy is that all 
comments received will be included in the public docket without change 
including any personal information provided, unless the comment 
includes profanity, threats, information claimed to be Confidential 
Business Information (CBI) or other information whose disclosure is 
restricted by statute.

FOR FURTHER INFORMATION CONTACT: Danny McGrath, Information Engagement 
Division (IED), Office of Information Management (OIM), 2821T, 
Environmental Protection Agency, 1200 Pennsylvania Ave. NW, Washington, 
DC 20460; telephone number: (202) 564-8434; <a href="/cdn-cgi/l/email-protection#fa97999d889b8e92d49e9b94939f96ba9f8a9bd49d958c"><span class="__cf_email__" data-cfemail="e28f81859083968acc86838c8b878ea2879283cc858d94">[email protected]</span></a>.

SUPPLEMENTARY INFORMATION: This is a proposed extension of the ICR, 
which is currently approved through May 31, 2024. An agency may not 
conduct or sponsor and a person is not required to respond to a 
collection of information unless it displays a currently valid OMB 
control number.
    This notice allows 60 days for public comments. Supporting 
documents, which explain in detail the information that the EPA will be 
collecting, are available in the public docket for this ICR. The docket 
can be viewed online at www.regulations.gov or in person at the EPA 
Docket Center, WJC West, Room 3334, 1301 Constitution Ave. NW, 
Washington, DC. The telephone number for the Docket Center is 202-566-
1744. For additional information about EPA's public docket, visit 
http://www.epa.gov/dockets.
    Pursuant to section 3506(c)(2)(A) of the PRA, EPA is soliciting 
comments and information to enable it to: (i) evaluate whether the 
proposed collection of information is necessary for the proper 
performance of the functions of the Agency, including whether the 
information will have practical utility; (ii) evaluate the accuracy of 
the Agency's estimate of the burden of the proposed collection of 
information, including the validity of the methodology and assumptions 
used; (iii) enhance the quality, utility, and clarity of the 
information to be collected; and (iv) minimize the burden of the 
collection of information on those who are to respond, including 
through the use of appropriate forms of information technology. EPA 
will consider the comments received and amend the ICR as appropriate. 
The final ICR package will then be submitted to OMB for review and 
approval. At that time, EPA will issue another Federal Register notice 
to announce the submission of the ICR to OMB and the opportunity to 
submit additional comments to OMB.
    Abstract: The information collection activity provides the Agency 
with an opportunity to efficiently engage its customers and 
stakeholders by gathering qualitative information about their 
interaction with Agency. Getting such feedback in a timely manner is 
critical if the Agency is to know how and where it should focus while 
seeking to

[[Page 5229]]

improve, or expand upon, its products and services.
    The Agency will submit a collection request for approval under this 
generic clearance only if the collections are voluntary; low burden and 
low-cost for both the respondents and the Federal Government; 
noncontroversial; targeted to respondents who have experience with the 
program or may have experience with the program in the near future; and 
abstain from collecting personally identifiable information (PII) to 
the greatest extent possible. Information gathered will be used 
internally for general service improvement and program management 
purposes and released publicly only in an anonymized or aggregated 
fashion. It will not be used in statistical analysis intended to yield 
results that can be generalized to the population of study nor will it 
be used to substantially inform influential policy decisions.
    Form Numbers: None.
    Respondents/affected entities: Individuals and households; 
businesses and organizations; State, local or Tribal government.
    Respondent's obligation to respond: Voluntary.
    Estimated number of respondents: 180,000 (total).
    Frequency of response: Once per request.
    Total estimated burden: 45,000 hours (per year); [burden is defined 
at 5 CFR 1320.03(b)].
    Total estimated cost: There are no annualized capital or operation 
& maintenance costs.
    Changes in the Estimates: EPA is not anticipating a significant 
change in burden in this ICR compared with the ICR currently approved 
by OMB.

Courtney Kerwin,
Director, Regulatory Support Division.
[FR Doc. 2024-01521 Filed 1-25-24; 8:45 am]
BILLING CODE 6560-50-P


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