Drone	Finder,	LLC

- Unmanned	Aircraft	Systems	Operations	Manual

Drone Finder,	LLC,	9454	N	Adrian	Place,	Kansas	City,	MO,	64154 1 

# Drone	Finder,	LLC
Small Unmanned	Aircraft	System s Operations	Manual

January	2016Drone	Finder,	LLC

- Unmanned	Aircraft	Systems	Operations	Manual

Drone Finder,	LLC,	9454	N	Adrian	Place,	Kansas	City,	MO,	64154 2 TABLE	OF	CONTENTS

1.	PREFACE

................................ ................................ ................................ .................. 1

2.	PHILOSOPHY	&	MISS ION	STATEMENT

................................ ................................ ...... 1

3.	PROTECTION	OF	RIG HTS	AND PRIVACY

................................ ................................ .... 1

4.	DEFINITIONS

................................ ................................ ................................ ............ 2

5. ADMINISTRATION

................................ ................................ ................................ .... 2

5.1 OPERATIONS	MANUAL

................................ ................................ ................................ ..... 2

5.2 ORGANIZATION

................................ ................................ ................................ .............. 2

5 .3 PERSONNEL

................................ ................................ ................................ ................... 3

5.4 FACILITIES

................................ ................................ ................................ ..................... 4

5.5 SCHEDULING

................................ ................................ ................................ .................. 4

5 .6 MISCELLANEOUS

................................ ................................ ................................ ............. 4

6

. SAFETY

................................ ................................ ................................ .................... 4

6.1 SAFETY	POLICY

................................ ................................ ................................ ............... 4

6.2 OPERATIONAL	HAZARD	A ND	OCCURRENCE	REPORT ( OHOR ) AND INVESTIGATION

........................... 5

6.3 SAFETY	OFFICER

– OPERATOR / OBSERVER / COORDINATOR

................................ ........................ 6

6.4 SAFETY	TRAINING

................................ ................................ ................................ ............ 6

6.5 MEDICAL	FACTORS

................................ ................................ ................................ .......... 6

7.	TRAINING

................................ ................................ ................................ ................ 7

7.1 OBJECTIVE

................................ ................................ ................................ ..................... 7

7.2 INSTRUCTORS

................................ ................................ ................................ ................ 7

7.3 TRAINING	PLANS

................................ ................................ ................................ ............. 7

7.4 INITIAL	TRAINING

................................ ................................ ................................ ............ 7

7.5 RECURRENT	TRAINING

................................ ................................ ................................ ...... 8

7.6 MISCELLANEOUS

................................ ................................ ................................ ............. 8

8

. GENERAL	OPERATING	PR OCEDURES

................................ ................................ ........ 8

8.1 REQUEST	FOR	UAS	SUPP ORT

................................ ................................ .............................. 8

8.2 CALL

- OUT	PROCEDURE

................................ ................................ ................................ ..... 8

8.3 DEPLOYMENT	PRIORITIE S

................................ ................................ ................................ 10

8.4 FLIGHT	BOUNDARIES

................................ ................................ ................................ ...... 10

8.5 MINIMUM	PERSONNEL	RE QUIREMENTS

................................ ................................ ............. 10

8.6 PERSONNEL RESPONSIBILITIES	FOR DEPLOYMENTS

................................ ................................ 10

8.7 PERSONAL	EQUIPMENT

................................ ................................ ................................ .. 11

9. PRE

- FLIGHT/POST

- FLIGHT	ACTIONS

................................ ................................ ....... 11

9.1 INSPECTIONS

................................ ................................ ................................ ............... 11

9.2 WEATHER

................................ ................................ ................................ ................... 12

9.3 DOCUMENTATION

................................ ................................ ................................ ........ 1 2

9.4 PLANNING

................................ ................................ ................................ ................... 1 2Drone	Finder,	LLC

- Unmanned	Aircraft	Systems	Operations	Manual

Drone Finder,	LLC,	9454	N	Adrian	Place,	Kansas	City,	MO,	64154 3

9.5 CHECKLISTS

................................ ................................ ................................ ................. 1 3

9.6 MAINTENANCE

................................ ................................ ................................ ............. 1 3

9.7 OTHER

................................ ................................ ................................ ........................ 1 3Drone	Finder,	LLC,	9454	N	Adrian	Place,	Kansas	City,	MO,	64154 4 

### 1.	Preface

The	 following	procedures	are	intended	 to	promote	safe,	efficient	and	lawful	operation
of	the DRONE	FINDER,	LLC unmanned	aerial	system	(UAS).	Safety,	above	all	else,	is	the primary	concern	in	each	and	every	operation,	regardless	of	the	nature	of	the	mission

.



### 2. Philosophy	&	Mission	Statement

It	shall	be	the	mission	of	those	personnel of DRONE	FINDER,	LLC who	are	trained	in	the use	 of	 unmanned	 aircraft	 systems	 (UAS),	 to	 use	 this	 resource	 to aerial	 photography, videography,	and	data	collection	for	real	estate, construction,	and	marketing	purposes

.

It	shall	be	 the	intent	of	every	UAS	operator	 to	make	 reasonable	effort	 to	not	invade	a person's	 reasonable	 expectation	 of	 privacy	 when	 operating	 the	 UAS.	When	 operating the	 UAS, DRONE	 FINDER,	 LLC operators abide	 by	 a ll	 FAA	 Regulations	 for	 flight	 and receive	the	proper	authorization	for	flight.



### 3.	Protection	of	Rights	and	Privacy

UAS	operators	and	observers ensure the	protection	of private individuals’ civil	rights	and reasonable	 expectations	 of	 privacy before deploy ing the	 UAS.	 UAS	 operators	 and
observers	 ensure	 and are held	 accountable	 for	 ensuring	 that	 operations	 of	 the	 UAS
intrude	to	a	minimal extent	upon	the	private	persons	and	businesses

. To	accomplish	this primary	goal, DRONE	FINDER,	LLC observes	the	following :

1. When	the	UAS	is	flown

, the	onboard	cameras are turned	so	as	to	be	facing	away from	 occupied	 structures, etc. to	minimize	 inadvertent	 video	 or	 still	 images	 of uninvolved	persons or	property

. 2. DRONE	FINDER,	LLC does not	conduct	random	surveillance	activitie s.	The	use	of
the	UAS is tightly	controlled	and	regulated.

3. All authorized	missions	for DRONE	FINDER,	LLC UAS	are for :

a. Aerial	 photography,	 videography,	 and	 data	 collection	 for	 real	 estate, construction,	and	marketing	purposes

4. A	 committee is formed	 and	 meet s semi

- annually	 for	 the	 purpose	 of	 reviewing
the existing	UAS	procedures as	well	new	technologies, laws

, and	regulations	on UAS	usage.	The	committee	consist s of	personnel	 from DRONE	FINDER,	LLC and business	partners	and	advisors.

5. DRONE	 FINDER,	 LLC UAS	 oper ate strictly	 within	 the	 law	 and	 regulations.	 If	 in doubt,	 prior	 to	 operating	 the	 UAS	 we	 ensure	 that the	 proper	 forms	 and applications are	 applied	 for	 and	 obtained.	 We balance	 all	 operations	 with the need	 to	 accomplish	 the	 mission	 while	 maintaining	 public	 p rivacy	 and	 the
freedom	from	intrusion.Drone	Finder,	LLC,	9454	N	Adrian	Place,	Kansas	City,	MO,	64154 5 

### 4.	Definitions

1. Aircraft:	any	 contrivance	 invented,	 used,	 or	 designed	 to	 navigate,	 or	 fly	 in,	 the

air.

2. Airport:	 a	 landing	 area	 used	 regularly	 by	 aircraft	 for	 receiving	 or	 discharging

passengers	or	cargo. 3. Civil	airc raft: an	aircraft	except	a	public	aircraft.

4. Landing	 area:	 a	 place	 on	 land	 or	 water,	 including	 an	 airport	 or	 intermediate landing	field,	used,	or	intended	to	be	used,	for	the	takeoff	and	landing	of	aircraft, even	 when	 facilities	 are	 not	 provided	 for sheltering,	 servicing,	 or	 repairing aircraft,	or	for	receiving	or	discharging	passengers	or	cargo.



### 5.	Administration

5.1	Operations	Manual

1. The	 policies	 and	 procedures	 contained	 in	 this	 manual	 are	 issued	 by DRONE FINDER,	LLC .	As	such	it	is	an	official	b usiness	document	of DRONE	FINDER,	LLC

. 2. This	 manual	 is	 not	 intended	 to	 be	 all

- inclusive,	 but	 as	 a	 supplement	 to	 other

company guidelines,	 Federal	 Aviation	 Administration	 regulations, pre

- flight safety	checklists, aircraft	manufacturers'	approved	flight manual,	etc.

3. This	manual	is been	written	 to	address	UAS	operations	as	 they	existed	when	it was	 drafted.	 Equipment,	 personnel,	 environment	 (internal	 and	 external),	 etc., change	over	time.	The	management	of	change	involves	a	systematic	approach	to monitoring organizational	 change	and is	a	 critical	 part	 of	 the	 risk	management process.	 Given	 this,	 it	 is	 essential	 that	 this	 manual	 be	 continually	 updated	 as necessary.	 The	 entire	 manual must be	 reviewed,	 at	 a	 minimum,	 annually	 to assure	 it	 is	 up	 to	 date.	 Any	 chang es	 to	 the	 manual	 will	 be	 communicated	 as currently	dictated	by company policy.

4. A	copy	of	the	manual	(electronic	and/or	paper) is issued	to	every	person	having UAS	responsibilities.

5.2	Organization

1. The	UAS	unit is comprised	of	those	personnel	approved	by DRONE	FINDER,	LLC and	 includes	 operators,	 observers	 and others	 deemed	 necessary and	 an	 have assignment	as	part	of	the	UAS crew

. 2. Assignment	 to	 the	 UAS crew is carefully	 selected	 by DRONE	 FINDER,	 LLC from specially	 trained	 staff	 members	 of DRONE	 FINDER,	 LLC with	 knowledge	 of	 the airspace	 within	 which	 the	 operation	 will	 take	 place	 and	 how	 that	 airspace	 fits into	the	National	Airspace	System	(NAS).Drone	Finder,	LLC,	9454	N	Adrian	Place,	Kansas	City,	MO,	64154 6 5.3	Personnel

1. The UAS	 flight	 coordinator	 or	 pilot

- in

- command	 (PIC) is	 responsible	 for	 the
overall	direction and	performance	of	 the	UAS	unit	and	exercise s	command	and
control	over	it

. 2. UAS Coo rdinator Responsibilities:

a. maintaining	all	training,	flight	and	maintenance	records	for	each	operator
and	observer	as	well	as	individual	ai rframes;
b. maintain	contact	with	the FAA	and regulations	as	they	change

c. evaluate	airfr ames	based	on	mission	needs;

3. Operators :

a. To	be	considered	for	selection	as	an	operator,	applicants	must	meet	the requirements	 for	 and	 successfully	 pass	 a DRONE	 FINDER,	 LLC administered	UAS	Operators	Course i n	order	to	be	accepted	into	the	UAS

crew

. b. Operators	 interacting	 with	 Air	 Traffic	 Control	 (ATC) or	 Terminal	 Radar Approach	 Control	 Facilities	 (TRACON) shall	 have	 sufficient	 expertise	 to perform	that	task	readily.	Operators	must	have	an	understanding	of,	and comply	 with	 FAA Regulations	 applicable	 to	 the	 airspace	 where	 the	UAS
operate s

.
c. An	operator's	primary	duty	is	the	safe	a nd	effective	operation	of	the UAS in	 accordance	 with	 the	 manufacturers'	 approved	 flight	 manual,	 FAA regulations	and company policy	and procedures.	Operators	must	remain knowledgeable	of	all	FAA	 regulations;	UAS	manufacturer's	 flight	manual
and	bulletins	and company policy	and	procedures.
d. Operators	may	be	temporarily	removed	from	fligh t	status	at	any	time	by
the UAS	 coordinator ,	 for	 reaso ns	 including	 performance,	 proficiency, physical	 condition,	etc.	Should	 this	 become	 necessary,	 the	 operator	will be	 notified	 verbally	 and	 in	 writing	 of	 the reason,	 further	 action	 to	 be taken	and	expected	duration	of	such	removal.

e. The	UAS	Coordinator	shall	m aintain	a	 file	 for	each operator,	which shall include	 copies	 of	 training	 records, flight	 incidents, etc.	 This	 file is
reviewed	in	accordance	with	current company policy	and	procedures.

4. Observers

a. Observers	 must	 have	 been	 provided	 with	 sufficient	 training	 to communicate	clearly	to	the operator	any	turning	instructions	required	to stay	 clear	 of	 conflicting	 traffic and	 obstacles .	Observers	 receive	 training on	rules	and	responsibilities	described	in	14	CFR	91.111,	Operating	Near Other	 Aircraft,	 14	 CFR	 91.13,	 Rig ht

- of

- Way	 Rules,	 cloud	 clearance,	 in

flight	 visibility,	 and	 the	 pilot	 controller	 glossary	 including	 standard	 ATC phraseology	and	communicati on. 14	CFR	91.17,	Alcohol	or	Dr ugs,	applies
to	UAS	observers.
b. An	observer's	primary	duty	is	 to	operate	 the	UAS's	equipment	including cameras,	 FLIR,	 radio	 communications	 with other	 crew	 members	 andDrone	Finder,	LLC,	9454	N	Adrian	Place,	Kansas	City,	MO,	64154 7 property	owners as	well	as	be	an	observer	 for	anything	 that	may	affect the	operator's	primary	duty	(see	and	avoid).

c. The	U AS	 Coo rdinator maintain s a	 file	 for	each observer,	 which include s copies	of	training	records, UAS	incidents, etc.

5.4	Facilities

1. UAS	 operations are	 housed	 and	 m aintained	 at	 a	 facility	 designat ed	 by DRONE FINDER,	LLC

. 2. Personnel must not	 leave	 the	 designa ted	 facility	 without making sure	 the	UAS equipment	is	secured.

3. All	personnel	are	equally	responsible	for	maintaining	the	facility	in	a	neat,	clean and	orderly	fashion.

5.5	Scheduling

1. To	facilitate	the	broad	use	of	the	UAS,	it	shall	be	made	available	to	all UAS	flight
crew	members.

2. To	maintain	a	level	of	proficiency	with	the	UAS,	operators are required,	as	part
of	 their acceptance	 into	 the	 UAS flight	 crew ,	 to	 attend	 training	 every	 two

m onths.	Training is coordinated	 through	 the	UAS flight	crew and	announced	in advance	for	scheduling	purposes.

5.6	Miscellaneous

1. Inquiries	 from	 the	 news	 media must	 be forwarded	 to	 the DRONE	 FINDER,	 LLC owner,	Brandon	Presley .	Operators/Observers	shall	 follow	currently	established

company policy	regarding	interactions	and	inquiries	from	the	media.

2. Requests	 for	 support	 from third

- parties will	 be	 responded	 to	 by	 the UAS
coordinator .	Should	the	request	involve	an	immediate	threat to	life,	or	property, the	 operator	 is	 authorized	 to	 accept	 or	 decline	 the	 request.	 Proper	 policy	 and procedure,	as	well	as	FAA	regulations must be	followed	when	accepting	mutual aid	support	for	the	UAS.

3. Complaints	 or	inquiries	 regarding	UAS	 operations mus t be	 referred	 to	 the UAS
coordinator

.



### 6.	Safety

6.1	Safety	Policy

1. DRONE	 FINDER,	 LLC is	 committed	 to	 having	 a	 safe	 and	 healthy	 workplace, including:

a. The	ongoing	pursuit	of	an	accident	free	workplace,	including	no	harm	to people,	no	damage	to	equipment, the	environment	and	property.Drone	Finder,	LLC,	9454	N	Adrian	Place,	Kansas	City,	MO,	64154 8 b. A	 culture	 of	 open	 reporting	 of	 all	 safety	 hazards	 in	 which	management will	 not	 initiate	 disciplinary	 action	 against	 any	 personnel	 who,	 in	 good faith,	 disclose	 a	 hazard	 or	 safety	 occurrence	 due	 to	 unintentional
conduct.

c. Support for	safety	training	and	awareness	programs.
d. Conducting	regular	audits	of	safety	policies,	procedures	and	practices.

e. Monitoring	 the	 UAS	 community	 to	 ensure	 best	 safety	 practices	 are incorporated	into	the	organization.

2. It	is	 the	 duty	 of	every	member	within the	UAS flight	 crew to	 contribute	 to	 the goal	 of	 continued	 safe	 operations.	This	 contribution comes in	many	 forms	and includes	 always	 operating	 in	 the safest	 manner	 practicable	 and	 n ever	 taking unnecessary	 risks.	 Any	 safety	 hazard,	 whether	 procedural,	 oper ational

, or maintenance	related must be	identified	as	soon	as	possible	after,	if not	before,
an	incident	occurs. Any	suggestions	in	 the	interest	of	safety	should	be	made	 to
the	UAS Coordinator

. 3. If	 any	 me mber	 observes,	 or	 has	 knowledge of an	 unsafe	 or	 dange rous	 act committed	 by	 another	 member,	 the UAS	 coordinator is to	 be	 notified immediately	so	that	corrective	action	may	be	taken.

6.2	Op erational	Hazard	and	Occurrence Report	(OHOR)	and	Investigations

1. Occurrences	 are	 unplanned	 safety	 related	 events, including	 ac cidents	 and
incidents	that	could impact	safety.	A	hazard	is	something	that	has	the	potential to	cause	harm.	The	systematic identification	and	control	of	all	major	hazards	is foundational	to	safety.

2. The	 OHOR	 concept	 provides	 a	 mechanism	 to	 repor t	 hazards	 and	 occurrences, real	and	perceived,	to	those	responsible	for	UAS	operations.

3. There	is	no	specific	format	for	the	OHOR	as	the	information	provided	is	what	is important,	not	 the	 format	and	should	be	used	without	hesitation	 to	report	any anticipated,	 current,	 or	 experienced	 safety	 hazard,	 or	 occurrence.	 Further,	 the OHOR	 can	 be	 submitted	 anonymously,	 and	 to	 whatever	 level	 in	 the	 chain	 of command,	to	get	the	matter	proper	attention,	without	fear	of	reprisal.

4. Written	 memorandums	 fully	 explai ning	 the	 problem	 will	 be	 given	 to	 the UAS
coordinator for	investigation.

5. Every	 hazard	and/or	 occurrence is investigated,	with	 the	 results	and	 corrective
action	taken	communicated	to	all	members.	The	inve stigation	will	be	conducted by	 the UAS	 coordinator or any	 other	 member	 of	 the company who	 has	 the technical	skill	necessary	to	do	it.	The	services	of	an	independent	subject	matter expert	 may	 be	 necessary	 in	 some	 cases	 to	 assure	 a	 thorough	 and	 complete investigation.

6. Hazards	 requiring	 immediate	 attention	 will be	 brought	 to	 the	 attention	 of	 the
UAS	coordinator ,	verbally,	without	delay.Drone	Finder,	LLC,	9454	N	Adrian	Place,	Kansas	City,	MO,	64154 9 7. ALL	MEMBERS	ARE	AUTHORIZED	TO	TAKE	ACTION	TO	CORRECT	A	HAZARD	if	in that	 member's	 opinion	 delay	 will	 result	 in	 accident	 or	 injury.	 The UAS
coordinator will	be	notified	immediatel y	in	such	situations.

6.3	Safety	Officer

- Operator/Observer/ Coordinator

1. In	regards	to	safety,	all	members	of	the	UAS flight	crew are	responsible	 for	the following:

a. Ensuring	all	flight	operations	personnel	understand	applicable	regulatory requirements, standards	 and	 organizational	 safety	 policies	 and procedures.
b. Observe	and	control	safety	systems	by	monitoring	all	operations.

c. Review	standards	and	the	practices	of company personnel	as	they	impact operational	safety.
d. Communicate	 all	 reported	 safety	 related problems	 and	 the	 corrective action	 taken.	 If	 there	 were	 any	 in

- flight	 problems	 (or	 learned experiences),	the	proper	procedures	for	handling	that	problem	should	be
discussed.

e. Copy	and	circulate	pertinent	safety information

. f. Copy	and	circulate	emergency	saf ety	bulletins.

g. Place	 any	 electronic	 copies	 of	 safety	 information	 or	 bulletins in	 a conspicuous	location	for	all	employees	to	access

. h. It	is	emphasized	again	that	safety	is	the	responsibility	of	ALL	members	of
the	UAS	unit.

6.4	Safety	Training

1. All	members shall	receive	training	in	the	following	subjects	prior	to	operating	the

UAS:

a. Company	commitment	to	safety
b. Company	policy

c. UAS	member's	role	in	safety
d. Emergency	safety	procedures

2. All	 members	 shall	 review	 the company safety	 policy	 and	 procedures	 on	 an annual	basis	and	that	review	shall	be	noted	in	their	training	history.

6.5	Medical	Factors

1. Operator	and	Observers	shall	only	deploy	the	UAS	when	rested	and	emotionally prepared	for	the	tasks	at	hand.

2. Physical	illness, exhaustion,	emotional	problems,	etc.,	seriously	impair	judgment, memory	and	alertne ss. The	 safest	 rule	is	not	 to	act	as	an	operator	or	observer when	suffering	from	any	of	the	above.	Members	are	expected	to	"stand	down"Drone	Finder,	LLC,	9454	N	Adrian	Place,	Kansas	City,	MO,	64154 10 when	 these	 problems	 could	 reasonably be	 expected	 to affect	 their	 ability	 to perform flight	duties.

3. A	self

- assessment	of	physical	condition	shall	be	made	by	all	members	during	pre

flight	activities.

4. Performance	 can	 be	 seriously	 ha mpered	 by	 prescription	 and	 over

- the

- counter drugs.	 The	 UAS Coord inator must	 be advised	 anytime	 such	 drugs	 are	 being taken.	 If	 it	 is	 determined	 that	 the	 medication	 being	 taken	 could	 hamper	 an operator	or	observer,	that	member	shall	be	prohibited	from	the	deployment	or

exercise.

5. No	 member	 shall	 act	 as	 an	 operator	 or	 obse rver	 within	 eight	 hours	 after consumption	of	any	alcoholic	beverage,	while	under	the	influence	of	alcohol,	or while	having	an	alcohol	concentration	of	0.04	(FAR	91.17)



### 7.	Training

7.1	Objective

1. The	 key	 to	 continued	 safe	 operations	 is	 by	 maintaining	 a	 pr ofessional	 level	 of
competency. The	first	step	in	this	process	is	establishing	minimum	qualifications for	selecting	members,	and	the	second	step	involves	training	those	personnel.

7.2 Instructors

1. I f	 any	 members	 are	 FA A	 certified	 flight	 instructors,	 they are given	 instructor
duties.	Such duties	can	include	developing	training	courses,	provide	training

, and
student	evaluation	and documentation.

2. Duties	 of	 instructing	 new	 members	 shall	 fall	 upon	 those	 who	 have	 the	 most flight	 time	 and knowledge	 of	 UAS	 operati ons.	 Instructors are designated	 by those	within	the	unit	and	approved	by	the	UAS Coordinator

.

7.3	Training	Plans

1. All	members	have	a	training	plan	on	file	that	outlines	training	objectives	for	the upcoming	year.	This	training	plan	will	be	held	in	conjunct ion	with	the	member's
normal training	file	per company policy.

2. The	approved	training	plan is developed	by the	UAS	coordinator

. 3. All	 deployments	 or	 exercises are documented	 and	 count	 toward	 a	 member's training.

4. It	is	the	member's responsibility	to verify	their	training	file	contains	all	pertinent
information.

7.4 I nitial	TrainingDrone	Finder,	LLC,	9454	N	Adrian	Place,	Kansas	City,	MO,	64154 11 1. Observers and	 Operators must	 have	 completed	 sufficient	 training	 to communicate	to	the	pilot	any instructions	required	to	remain	clear	of conflicting
traffic.	 This	 traini ng,	 at	 a	 minimum, shall	 include	 knowledge	 of	 the rules	 and responsibilities	 described	 in	 14	 CFR	 91.111,	 Operating	 Near	 Other	 Aircraft;	 14 CFR	 91.113,	 Right

- of

- Way	 Rules:	Except	Water	Operations;	and	 14	 CFR	 91.155, Basic	 VFR	 Weather	 Minimums;	 knowledge	 of	 a ir	 traffic	 and	 radio communications,	 including	 the	 use	 of approved ATC/pilot	 phraseology;	 and knowledge	of	appropriate	sections	of	the	Aeronautical	Information	Manual.

2. In	 conjunction	 with	 fulfilling	 all training requirements	 for	 operator/observer duties,	 t he	 new	 member must also	 become	 familiar	 with	 UAS	 operations,	 the aircraft	and	its	equipment.

3. Any	new	member	who	 fails	 to	successfully	complete	 the initial training	may	be
denied	as	a	member	of	the	UAS flight	crew

. 4. Before	a	member	can	fly	as	an	operator,	they	must	complete	at	least 15 hours	of flight	training	with	the	UAS	instructors	to	show	proficiency	of	the	flight	training exercises	and	the	airframe.	This	must	be	accomplished	to	show	their	ability	and knowledge	of the	UAS.

7.5	Recurrent	Training

1. All	members within the	unit	shall	maintain	proficiency	in	their	operator/observer
abilities. Members	 who	 do	 not	 have	 any	 documented	 training	 or	 flight	 time within	 a	 span	 of	 90	 days	 will	 have	 to	 show	 proficiency	 before	 bei ng	 an operator/observer	during	a	deployment	or	exercise.

2. Recurrent	training	is	not	limited	to	actual	operating/observer	skills	but	includes knowledge	of	all	pertinent	UAS/aviation	matters.

3. Failure	to	prove	proficiency	can	result	in	removal	from	UAS responsibilities.

7.6	Miscellaneous

1. Depending	 on	 the	 nature	 of	 the	 training	 request,	 all	 efforts are made	 to
accommodate	the hours	of	training	so	as	little	impact	is	made	to	staffing	levels.

2. All	 requests	 for	 training	 shall	 be	 approved	 through	 the member's	 chain	 of
command	and timekeeping	during	 those	 training	hours are marked	by	 the UAS
coordinator.

3. Members	are	encouraged	to	attend,	and	forward	information	on	FAA	sponsored safety seminars.

4. Training	shall	only	be	conducted	at	approved	locations	and follow	the	provisions
within	the approved	FAA regulations

.



### 8.	General	Operating	Procedures

8.1	Request	for	UAS	SupportDrone	Finder,	LLC,	9454	N	Adrian	Place,	Kansas	City,	MO,	64154 12 1. Requests	 for	UAS	support	shall	be	made	 through the UAS	coordinator who has the	most	current	list	of	UAS	operators	and observers to	contact.
2. Requests	for	UAS	support	can be made	at	any	time	during	the	day	or	night.

3. The	 UAS	 coordinator	 will	 submit	 a	 written	 Plan	 of	 Activities	 to	 the	 local	 FAA FSDO	three	days	before	the	proposed	mission.

4. If	a	request	is	made	for	UAS	support	during th e	night, DRONE	FINDER,	LLC must
contact	the local FAA	FSDO	for approval

.

8.2	Call

- out	Procedure

1. The UAS	coordinator will	screen	all	ini tial	requests	to	use	a	UAS

. 2. The UAS	coordinator will	then	contact	the PIC to	request	the	deployment	of	the

UAS.

3. The UAS	 Coordinator will also contact	 the	UAS flight	 crew who	 will	 screen	 the request	using	the	following	factors:

a. Is	the	proposed	use	of	UAS	within	the	capabilities	of	the	UAS	equipment and	personnel	to	perform?
b. Does	 the	 proposed	 use	 of	 the	 UAS	 fall	 within	 th e	 FAA	 and	 department policies	and	regulations	for	UAS	usage?

c. Can	the	UAS	be	deployed	safely	given	current	weather	conditions?
d. If	 the	UAS	 deployment	 requires	a	warrant	 has	 one	 been	 requested	and approved?

e. Are	sufficient	trained	and	qualified	personnel	avai lable	to	safely	operate
the	UAS?

4. The	UAS flight	crew will	either	accept	or	decline	the	request	for	UAS	support.	If the	request	is	denied	the	UAS flight	crew will	provide	a	reason	for	declining	the support	 request	 to	 the UAS	 Coordinator who	 will	 provide	 the requestor	 this information	along	with	the	reason	 for	declining.	If	the	UAS Coordinator accepts the	 support	 request	 they	 will	 contact	 a	UAS	 operator	 who	 will	 be	 provided	 all
available	mission	information.

5. The	 UAS	 operator	 will	 contact	 a	 certified	 observer	 from	 the	 list	 of	 available trained	observers.	The	UAS	operator	is	responsible	for	transporting	the	UAS	and all	required	equipment	to	the	scene.	Upon	arriving	at	the	requested	location	the UAS	operator	will contact	the requestor to check	in	and	receive	a	briefing	on	the mission	 requested.	 The	 UAS	 operator	 will	 make	 an	 on	 scene determination	 of the	 ability	 of	 the	 UAS	 to	 perform	 the	 requested	 mission	 safely	 and	 within

company and	FAA	policies	and	procedures.

6. I f	the	UAS	operator	determines	that	the	use	of	the	UAS	would	violate company policy	 or	 directives	 then	 the	 UAS	 operator	 will	 inform	 the requestor of	 the potential	 conflict	 along	 with	 recommendations	 for	 modifying	 the	 requ ested mission	to	conform	to	company policies	and	procedures.	As	this	is	a	change	from the	original	approved	mission	the	UAS	operator	will	contact	the	UAS coordinator for	direction	on	how	to	proceed.	As	soon	as	possible	after	the	completion	of	theDrone	Finder,	LLC,	9454	N	Adrian	Place,	Kansas	City,	MO,	64154 13 mission,	the	UAS	operator	will	make	a	full	re port	of	the	circumstances	and	their concern	through	the UAS	coordinator

. 7. UAS	 operators	will	 have	 sole	 discretion	 for	 declaring	 safety	 or	 violation	 of	FAA rules.	 If	 the	 UAS	 operator	 determines	 that	 a	 requested	 mission	 would	 violate FAA	 rules	 or	 endanger per son	 or	 property ,	 then	 the	 UAS	 operator	 will respectfully	inform	the requestor of	the	reasons	for	refusing	to	operate	the	UAS
and	contact	the UAS coordinator immediately.	The	UAS	will	not	be	flown	in	this circumstance	and	the	authority	of	the	UAS	operator	i s	absolute.

8. If	 the	 UAS	 operator	 determines	 that	 the	 requested	 mission	 will	 potentially damage	 the	UAS	 or	its	associated	equipment	 the	UAS	 operator	will	inform	 the
requestor of	 their	 concerns.	 The	 UAS	 operator	 will	 fully	 document	 and	 send	 a report	to	the UA S	coordinator

.

8.3	Deployment	Priorities

1. The	UAS	shall	not	be	used	for	the	purpose	of	random	surveillance.

2. If	 several	 separate	 requests	 for	UAS	 support	are	 received	 simultaneously,	 they shall	be	prioritized.

3. In	general	terms,	requests	for	UAS	support	are prioritized	as:

a. Aerial	Photography	and	Videography	for	Real	Estate
b. Aerial	Photography,	Videography,	and	Data	Collection	for	Construction

c. Aerial	Photography	and	Videography	for	Marketing	Purposes

8.4	Flight	Boundaries

1. Although	 there	 may	 be	 requests	 for	 UAS	 support in	 restricted	 airspace

, FAA regulations for UAS	restrict UAS	deployment inside	restricted	airspace

. 2. At	no	 time	shall	UAS	support	be	granted inside	restricted	airspace without	 first obtaining permission from	the	local	FAA	FSDO and	approval	by local	authorities.

3. Maximum	altitude	 shall	 not	 be set	more	 than	 400	 feet per	 the	 FAA	 regulatory
standards

. 4. The	operator	will	obtain	 the	consent	of	all	persons	involved	in	 the	mission	and ensure	that	only	consenting	p ersons	will	be	allowed	within	100	feet	of	the	flight operation,	and	this	radius	may	be	reduced	to	30	feet	based	upon	an	equivalent level	of	safety	determination

.

8.5	Minimum	Personnel	Requirements

1. Due	 to	 the	 nature	 of	 the	 mission,	 the	 minimum	 personnel	 r equired	 on	 ALL missions	 will	 be	 an	 operator	 and	 observer.	 Under	 no	 circumstances	 will	 an operator	attempt	to	complete	a	deployment	alone.

2. Although	training	is	not	considered	a	mission,	an	observer	shall	be	used.

8.6	Personnel	Responsibilities	for	Deployme ntsDrone	Finder,	LLC,	9454	N	Adrian	Place,	Kansas	City,	MO,	64154 14 OPEN	COMMUNICATION	ACHIEVES	SAFE	OPERATIONS

1. Operator

a. The	operator	is	directly	responsible	for,	and	is	the	final	authority	over	the actual	operation	of	the	UAS.
b. Operators	 have	absolute	authority	 to	 reject	a	 flight	 based	 on	 personnel safety	or violation	of	FAA	regulations.	No	member	of DRONE	FINDER,	LLC

, regardless	of status ,	shall	order	an	operator	to	make	a	flight	when,	in	the opinion	of	 the	operator,	it	poses	a	 risk	 to	personnel	or	is	in	violation	of FAA	regulations.

c. Operators	 are	 responsible for	 compliance	 with	 this	 manual, company policy	and	procedure	and	FAA	regulations.
d. The	operator's	main	duty	during	the	deployment	of	the	UAS	is	to	operate the	UAS	safely	while	accomplishing	the	goals	of	the	deployment.

e. Operators	shall	see

- and

- avoid	any	ob stacle	that	will	lessen	safety	during
the	mission.
f. Operators	shall	be	responsive	to	the	requests	of	the	observer	in	order	to accomplish	the	deployment.

g. Operators	 shall	 be	 responsible	 for	 documentation	 for	 mission	 training and	updating	of flight	books.

2. Obse rver

a. Observers	shall	see

- and

- avoid	any	obstacle	that	will	lessen	safety	during
the	mission.
b. Observers	are	responsible	for	the operational aspect	of	the	deployment.

c. Observers	 shall	 operate	 any	 attachments	 to	 the	 UAS,	 allowing	 the operator	to	maintain	comple te	focus	on	the	operation	of	the	UAS.
d. Observers	 shall	 remain	 alert	 for	 suspicious	 persons	 or	 activities	 on	 the ground	and	coordinate	response	by other	UAS	flight	crewmembers

.
e. Observers	 shall	 assist	 the	 operator	 in	 the	 main	 objective	 of	 safe operations	of	t he	UAS.
f. Observers	 shall	 be	 responsible	 for	 documentation	 for	 mission	 training and	updating	of	flight	books.

8.7	Personal	Equipment

1. Operators/Observers	 shall	 wear	eye	 protection	 at	 all	 times	 while	 the	UAS	 is	 in flight.

2. Although	 there	 is	 no	 specific	 uniform	 for	 the	 UAS	 unit	 or	 required	 for	 proper operation	of	the	UAS,	the	operator/observer	should	take	necessary	measures	to deploy	 in	 a	 professional	 matter,	 wear	 Hi

- Visible	 vests	 when	 appropriate, and
take	into	consideration that	all	deployments	are	subject	to media	requests.

3. Operators/Observers	will	take	into	consideration	the	current	weather	conditions when	planning	to	deploy,	and	wear	appropriate	clothing	to	deploy	comfortably.Drone	Finder,	LLC,	9454	N	Adrian	Place,	Kansas	City,	MO,	64154 15 4. There	 are	 no	 documented	 issues with the	 use	 of	 the	 radio	 or	 cellular	 phones during	the	deployment	of	the	UAS,	but	the	operator/observer	should	at	all	time s take	into	consideration	safe	operation	of	the	UAS	when	using a radio	or	another
d evice	 (u se	 of	 the	 radio	 or	 other	 device	 is	 strictly	 pr ohibited	 by the	 operator during	flight).

5. Operators/Observers	 shall	 wear	 clothing	 that	 easily	 identifies	 them	 as DRONE FINDER,	LLC UAS	Flight	Crew	members

.



### 9.	Pre

- Flight/Post

- Flight	Actions

9.l	Inspections

1. Operators/Observers	are	both	responsible	for	a thorough	preflight	inspection	of
the	UAS.

2. Before	and	after each	deployment	(whether	a	mission or	training),	the	operator
and	observer shall	conduct	a	thorough	inspection	of	the	UAS	in	accordance	with
the	instructions	contained	in	the	manufactures	user's	ma nual.

3. Any	issues	found	that	will	put	in	jeopardy	the	safe	operation	of	the	UAS	shall	be documented	and	resolved	immediately	prior	to	flight.

4. It	 has	 been	 recognized	 that	 the	 use	 of	 a	 checklist	 is	 a	 significant	 method	 to combat	 UAS	 accidents.	 A	 pre

- flight	 ch ec klist	 is	 contained	 with	 each	 UAS	 Base
Station	and is utilized	prior	to	each	flight.

5. Any	 physical	 equipment	 that	 cannot	 be	 resolved	 on

- site,	 and	 which	 have	 an impact	on	safety	or	the	mission,	will	override	the	deployment.	These	issues	will
be	resolved	bef ore	flight.

9.2	Weather

1. Before	each	deployment	the	operator/observer	will	ensure	that	he/she	gathers enough	 information	 to	 make	 themselves	 familiar	 with	 the	 weather	 situation existing	 throughout	 the	 area	 of	 deployment.	 The	 operator	 shall	 utilize	 FAA

appr oved	 weather	 resources	 to	 obtain	 the	 latest	 and	 most	 current	 weather
conditions.

2. An	anemometer	 should	 be	 utilized	 in	 order	 to	 better	estimate	 the	wind	 speed and	determine	if	it	is	within	the	capabilities	of	the	airframe	being	flown.

3. Operators/Observers	 sho uld	 use	 the	 Beaufort	 Scale	 when	 making	 deployment decisions	in	regards	to	wind	conditions.

4. The	weather	conditions	reported	for	the	operation	shall be	recorded in	the	pre

flight	checklist

. 5. The	 operator	 shall	 ensure	 that	 the	 flight	 will	 occur	 within	 FAA	 VFR weather requirements.

9.3	DocumentationDrone	Finder,	LLC,	9454	N	Adrian	Place,	Kansas	City,	MO,	64154 16 1. Inspection	and	weather	will	be	documented	prior	to	flight	within	the	log	book.

2. After	each	 flight,	the	operator	will	complete	a	statement	documenting	the	UAS operations.

9.4	Planning

1. The	operator/observer	shall	familiarize	themselves	with	all	available	information concerning	the	deployment	including,	but	not	limited	to,	the	weather	conditions, hazards,	description	of	the	incident,	deployment	goals,	etc.

2. Operators	 will	 ensure	 that	 the	 l ocation	 for	 take

- off	 and	 emergency	 landing	 is adequate	for	a	safe	deployment.

a. The	take

- off/landing area should	be	clearly	marked	and	identifiable	with
short	cones.
b. At	 least	 one	 emergency	 landing	 area	 should	 be	 identified	 per deployment.

3. Operators	will ensure	that	they	are	aware	of	their	surroundings	in	the	event	that an	emergency	landing	is	necessary.	This	includes	the	ability	to	recover	the	UAS.

9.5	Checklists

1. Operators	 shall	 utilize pre

- flight checklists	 to	ensure	 the	 highest	level	 of	 safety for	dep loyment.

2. Prior	to	flight,	the	flight	log	shall	be	initiated.

9.6	Maintenance

1. Although	there	are	few	parts	on	the	UAS	that	need	servicing,	it	is	necessary	that the	manufacturer's	maintenance	schedule	is	followed	and	properly	documented.

2. Any	 issues	 that arise	 during	 maintenance	 that	 cannot	 be	 resolved	 by	 routine methods	shall	be	forwarded	to	the	manufacturer	for	further	technical	support.

9.7	Other

1. Operators/Observers	will	ensure	that	no	items	are	attached	to	t he	UAS	prior	to flight	that	are	not	require d	for	safe	operation	and	to	complete	the	mission	goal.