<PAGE>
 
                                                                   EXHIBIT 10.14

                 EQUIPMENT SALE AND SOFTWARE LICENSE AGREEMENT

                                        

     This EQUIPMENT SALE AND SOFTWARE LICENSE AGREEMENT (this Agreement) is
being entered into between Online System Services, Inc. (OSS), having its
principal office at 1800 Glenarm Place, Denver, Colorado, and Intermedia
Partners Southeast, 424 Church Street, Suite 1600, Nashville, Tennessee 37219
(Customer).

                             PRELIMINARY STATEMENT

     OSS is generally in the business of providing Internet related equipment,
software and service to enable a customer to establish a turn-key Internet
package which generally enables a customer to become an Internet service
provider to its own customers.  OSS is also generally in the business of
assisting customers in establishing designing, programming, and implementing web
page design and establishing a web site presence on the Internet ("OSS
Business").

     The concept underlying OSS Business is that there is a business opportunity
in non-urban areas of this county for the establishment of an Internet Service
Provider ("ISP") operation which can connect local residents to the worldwide
Internet by dialing a local telephone number.  OSS has recognized that one major
barrier which discourages local operators from entering the ISP business is a
lack of technical, administrative, and marketing expertise about the Internet
Service Provider business.  In response to these observations OSS has developed
a business model in which OSS provides the needed expertise and services which
support a local operator in establishing and maintaining a local ISP business.

     OSS provides a range of services, such as hardware and software selection,
installation, initial training, consulting, and general assistance in
implementing and operating an ISP business.  OSS also provides extensive
documentation and supporting materials for ISP administration, marketing, sales,
Web development support, and other materials for successful ISP operations.  OSS
provides this turnkey package and post-installation support and receives the
fixed initial fee set forth herein and subsequent royalties which are dependent
on the revenue stream of the ISP operation.

     In connection with the OSS Business, OSS owns and/or has the right to
license various software which OSS has generally named Community Access America
which consists of computer software programs.  The software consists of various
programs set forth on Schedule A attached hereto including a proprietary program
developed by OSS known as the Accounting and Control System together with
various user documentation prepared by the OSS to assist the Customer to operate
the Customer Business.  Such materials are referred to in this Agreement as the
Application Programs.  This Agreement grants Customer a right and license to the
Application Programs provided that certain software has been provided to OSS by
Microsoft for sublicense to the Customer conditioned on the Customer executing
the Microsoft License attached hereto as Schedule B (the "Microsoft License" ).

     OSS also sells equipment and related software some or all of which may be
purchased by OSS from others for use with the Application Programs in connection
with the operation of the Customer Business (the "Equipment").

     For purposes of this Agreement, the Application Programs and the Equipment
are collectively referred to as the "System".

     Customer desires to establish an Internet point of presence, to design web
pages for customers and to perform such services generally to enable it to
become an Internet Service Provider ("Customer Business") to its own customers.
Customer desires to conduct the Customer Business using the System only in the
location(s) specified herein and OSS desires to establish the Customer as the
only user of the System in such location.
<PAGE>
 
OSS AND CUSTOMER, INTENDING TO BE LEGALLY BOUND, HEREBY AGREE AS FOLLOWS:

                                   SECTION 1
              PROVISIONS APPLICABLE TO EQUIPMENT SALE AND PURCHASE

     1.1  PURCHASE AND SALE.  Customer hereby agrees to buy, and OSS hereby
agrees to sell to Customer, subject to the terms and conditions of this
Agreement, the Equipment set forth and described on Schedule C described at the
price also set forth on in Schedule C ("Equipment Purchase Price"), together
with the materials and services shown in Schedule D attached hereto.

     1.2  PAYMENT.  Payments of the Equipment Purchase Price will be made to OSS
at the address set forth above, or at any other place designated by OSS.  Upon
execution of this Agreement, Customer agrees to pay fifty percent (50%) of the
Equipment Purchase Price set forth in Schedule C.  Twenty-five percent (25%) of
the Equipment Purchase Price shall be paid to OSS upon delivery of the equipment
to the Customer.  OSS agrees to provide customer with a written invoice upon
delivery of the Equipment.  The remaining twenty-five percent (25%) is due upon
completion of the Installation Plan as defined herein and acceptance of the
installation of the System by the Customer as also defined herein.  In the event
any components of the Equipment are found to be defective prior to Customer's
acceptance under Section 3.6, then OSS shall, at its sole cost and expense,
repair such Equipment or replace same with comparable Equipment within five (5)
days of notice Customer agrees to pay when due (or, if necessary, reimburse OSS
for) any applicable sales, use, property, excise, and other similar taxes.  The
cost of packing, crating, shipping, in-transit insurance, and all
training/installation-related travel expenses incurred by OSS (OSS Expenses) is
an additional charge and will, at OSS's option, be added to the Equipment
Purchase Price, reimbursed upon written request, or paid by Customer directly.
In the event the OSS Expenses exceed one thousand five hundred dollars
($1,500.00) in the aggregate, OSS shall advise Customer of the amount of any
such charges in excess of such amount prior to incurring same and secure
Customer's written consent to such charges.

     1.3  OTHER EQUIPMENT.  In light of possible equipment and software
incompatibility, Customer agrees that it shall not use any equipment or other
devices or hardware in conjunction with the Equipment without first consulting
with OSS.

                                   SECTION 2
                   PROVISIONS APPLICABLE TO SOFTWARE LICENSE

     2.1  GRANT OF LICENSE.  So long as this Agreement is in full force and
effect, OSS hereby grants to Customer a license which shall be exclusive to the
extent provided for in paragraph 3.3 hereof, to install, use, and execute the
Application Programs on Equipment owned by Customer at the Approved Location(s)
(as specified in Section 3.1 hereof) solely to conduct the Customer Business.
Customer shall have the right, but not the obligation, to use the name Community
Access America in conjunction with customer's name and logo in offering the
product at the Approved Location(s).  If the Customer desires to use the
Microsoft Internet Explorer Administration Kit, Customer agrees to execute the
Microsoft License and comply with the terms and conditions thereof

     2.2  LICENSE FEE.  Customer has paid a one time license fee of $_______ for
one Approved Location and shall thereafter pay a one time licence for each
additional Approved Location ("License Fee") of $_____ dollars in consideration
of the license of the Application Programs.  The License Fee shall be included
in the total price as shown in Schedule C and is due and payable within ten (10)
days of the Customer's commencement of the commercial launch of the Customer's
business in the Approved Location.

     2.3  OWNERSHIP OF SOFTWARE.  Subject only to the right and license
expressly granted hereunder, all right, title, and interest in and to all
intellectual property are and shall remain the property of the party who owned
such rights prior to licensing same to the other party.

     2.4  USE OF APPLICATION PROGRAMS.  The Application Programs are for use
solely on the Equipment and solely at the Approved Location(s).  Use of the
Application Programs at other locations is expressly forbidden unless OSS has
provided the Customer with written approval to copy, reproduce, or assign the
Application Programs for use at other locations.

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     2.5  ROYALTY.  In consideration of the rights and licenses granted
hereunder, Customer shall pay OSS a monthly royalty ("Royalty" ) provided for in
Schedule E hereto.  The Royalty provided for in Schedule B will be separately
determined for Customer's revenues attributable to the provision of Internet
access and for other Web services provided by Customer.

     2.6  PAYMENT OF ROYALTY.  The Royalty shall be paid by Customer on or
before the thirtieth (30th) day following each month for gross revenue collected
by the Customer, with respect to the Customer Business during the previous
month.  Customer agrees to maintain and provide to OSS a Royalty Report Form
with each royalty payment in the format of the monthly Royalty Report Form set
forth in Schedule F (attached hereto) to enable the parties to accurately
compute the Royalty.  The Royalty shall be paid to OSS and submitted with the
Royalty Report at the address herein.

     2.7  UPGRADES.  OSS agrees to make all upgrades and enhancements to the
Application Programs available to Customer at the lowest price charged by OSS to
any of its customers.

     2.8  USE OF OTHER SOFTWARE.  In light of possible equipment and software
incompatibility, Customer agrees that it shall not use any software in
conjunction with the Equipment and Application Software without first consulting
with OSS.

                                   SECTION 3
                    PROVISIONS APPLICABLE TO EQUIPMENT SALE
                              AND SOFTWARE LICENSE

     3.1  APPROVED LOCATION.  The Approved Location(s) are specified in Schedule
G hereto.  The parties may add, delete, or change the Approved Location(s) at
any time through a signed addendum to this Agreement.

     3.2  SELECTION OF APPROVED LOCATION(S).  OSS and Customer hereby
acknowledge that the Approved Location(s) have been and will be selected and
proposed by Customer and mutually agreed to by Customer and OSS based upon
Customer's own independent judgment of its needs and objectives.  Neither party
provides any assurance with respect to the suitability or profitability of the
use of the System in Customer's business or the selection of the Approved
Location.

     3.3  EXCLUSIVE RIGHT.  So long as this Agreement is in full force and
effect, OSS hereby grants to Customer the exclusive right to exploit the license
to the Application Programs in the Approved Location solely in pursuit of the
Customer's Business.  So long as this Agreement is in full force and effect, OSS
agrees that it will not enter into any agreement granting rights similar to
those rights granted herein to any other party whose approved location is in the
same telephone local calling area as the Approved Location(s) granted to the
Customer herein.

     3.4  ANCILLARY SERVICES.  Customer shall be solely responsible for
arranging for the provision of telecommunication services provided by the local
telephone company, interchange carriers, and any other telecommunications
company, which may be necessary for the Customer to utilize the System at the
Approved Location(s).  In addition, Customer shall be solely responsible for
insuring the provision of adequate 110 volt power circuits for the System,
including backup (uninterruptible power supply, if desired) power.

     3.5  INSTALLATION.  OSS is responsible for staging, configuration,
installation, and testing of the System.  The System will accommodate and/or
perform the following primary and commonly used Internet functions; Domain Name
Service, Internet e-mail processing, World Wide Web access, News groups, File
Transfer Protocol (ftp), Telnet, and dialup user access.  The System will also
perform all of the accounting and control functions for dialup customers gaining
access to the System.

     3.6  ACCEPTANCE.  OSS's technician is responsible for the initial
acceptance of the System at the time of installation.  OSS's technician will
demonstrate to Customer the successful operation of all material functions of
the installed System prior to certifying in writing to Customer that the
installation has been completed.  In the event the Customer contests that all
material functions of the installed System are operating successfully, or the
certification of the installation, Customer shall provide written notice of such
claimed defects to OSS within thirty (30) days following OSS's certification
that the System operates successfully.  The parties shall thereafter diligently

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resolve any such disputes.  The System will be considered to have received final
acceptance by the Customer thirty (30) days following the completed installation
unless Customer provides written notice to OSS specifying in reasonable detail
the claimed defects.

     3.7   REPAIR OF DEFECTS.  OSS is responsible for repairing any operational
deficiencies believed to be caused by the System at its sole cost, or explaining
to the Customer's satisfaction that perceived deficiencies or operational
problems are not caused by the System.

     3.8   CAPACITY OF SYSTEM. The parties hereto agree and acknowledge that the
system capacities set forth on Schedule H represent the design capabilities for
the System. In the event the Customer desires to expand the capacity of the
System in any regard, the Customer first agrees to contact OSS and advise them
as to the projected expansion. OSS shall then advise Customer whether or not the
proposed expansion is technically possible and the cost thereof. In the event
Customer determines to so modify or expand the System, Customer may elect to
enter into a modification of this Agreement with OSS to provide such expansion.
Alternatively, and in its sole discretion, Customer may elect to conduct a bid
process on the same terms and conditions used by OSS to provide the initial
estimate to Customer and may elect to enter into a separate agreement regarding
expansion of the System.

     3.9   ERROR CORRECTION.  OSS shall correct any material reproducible error
or malfunction in the System.  OSS agrees to cure such material reproducible
error or malfunction within forty-eight (48) business hours after such error or
malfunction is detected and reported to OSS.  If OSS, in its discretion,
requests written verification of an error or malfunction discovered by Customer,
Customer shall immediately provide such verification to the extent possible, by
facsimile or overnight mail, setting forth in reasonable detail the respects in
which the System fails to perform.  An error or malfunction shall be material if
it represents a nonconformity with OSS's current published specifications for
the System, and/or if Customer, in its reasonable discretion, determines (and
notifies OSS) that such error or malfunction interferes with the use of the
System.  In the event OSS has diligently pursued the correction of such errors
and such errors are not corrected within such forty-eight (48) hours, OSS shall
be deemed in default of this Agreement.

     3.10  SERVICE.  Customer shall reimburse OSS at $75.00/hour plus materials
for all work of OSS spent investigating an error or malfunction that OSS
reasonably determines to have been caused by a modification to the System that
was neither made nor authorized by OSS, unless the error or malfunction was not
caused by OSS's negligence, recklessness or willful misconduct.

     3.11  ACT OF GOD.  The date on which the parties obligations are required
to be fulfilled will be extended for a period equal to the time lost by reason
of any delay arising directly or indirectly from (1) acts of God, unforeseeable
circumstances, acts (including a delay or failure to act) of any governmental
authority (de jure or de facto), war (declared or undeclared), riot, revolution,
priorities, fires, floods, strikes, labor disputes, sabotage, or epidemics; (2)
inability due to causes beyond either party's reasonable control and either
party's best efforts to timely obtain instructions or information from the other
party, to or obtain necessary and proper labor, materials, components,
facilities, or transportation; or (3) any other cause beyond the applicable
party's reasonable control.  The foregoing extension will apply even though such
cause(s) may occur after the applicable party's performance of its obligations
has been delayed for other causes.

     3.12  CUSTOMER SUPPORT.  OSS shall, during the hours of 8:00 A.M. to 5:00
P.M., MOUNTAIN TIME ZONE on weekdays (exclusive of holidays), make reasonable
telephone support available to Customer's Project Leader and other personnel of
Customer who have been trained by OSS in the use of the System.  OSS also will
provide a digital pager number to the Customer to which emergency calls can be
made to OSS's technicians on a 24 hour per day basis.  In addition, OSS shall
agree with Customer what, if any, additional telephone support shall be made
available.  Such telephone support shall not exceed five (5) hours per month.
Additional hours above the five (5) basic hours will be charged at OSS's normal
hourly rate of $75.00 per hour, billable in  1/4 hour increments, beginning with
the month first commencing sixty (60) days after installation of the System.

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<PAGE>
 
                                   SECTION 4
                        INSTALLATION, DELIVERY AND TITLE

     4.1  TITLE.  Title to the Equipment and risk of loss shall pass to Customer
on Acceptance as provided for in paragraph 3.6 hereof.

     4.2  DELIVERY OF EQUIPMENT.  Unless otherwise determined by OSS, OSS will
deliver all Equipment to Customer F.O.B. OSS's principal place of business.  OSS
reserves the right to make partial deliveries and to ship the Equipment as it
becomes available.  Delivery dates are approximate.  Customer shall provide a
mutually agreeable installation and operations environment suitable for computer
equipment.

     4.2  INSTALLATION PLAN.  OSS shall promptly provide on-site installation
assistance comprised of the installation and other services described in the
Installation Plan set forth in Schedule I attached hereto and such other
services as the parties mutually and reasonably determine are necessary to
permit Customer to begin use of the System in accordance with such Installation
Plan.

     4.3  CUSTOMER RESPONSIBILITIES.  Customer shall promptly perform all
responsibilities it is assigned under the Installation Plan.  Customer shall
also furnish to OSS, free of charge for the period of time required for
installation of the System, (1) access to the location in which the Equipment is
to be placed during normal business hours, and (2) the time and attention of a
management-level employee (hereinafter the Project Leader ) knowledgeable in
aspects of Customer's business and operations.

                                   SECTION 5
      OPTIONAL TELEPHONE SUPPORT AND STARTUP SOFTWARE FOR CUSTOMER'S USERS

     5.1  Customer Internet User Support.  OSS will provide customer support for
the Customer's Internet users if requested by the Customer.  This support will
consist of telephone consultation in response to Customer's Internet Users'
request for assistance.  OSS will provide a toll-free (to the Internet user)
number for handling of these calls.  The terms and pricing for this service
shall be as mutually agreed between the parties.

     5.2  NEWSGROUP SERVICES.  OSS will provide Usenet Newsgroup Services for
the Customer's end users from its server located at OSS headquarters.  The
pricing for Newsgroup Services is shown in Schedule E.

     5.3  INTERNET USER STARTUP SOFTWARE.  OSS will provide Internet user
startup software if requested by the Customer.  The software includes the
Microsoft(R) Internet Explorer, which is provided under a no-fee license
agreement between OSS and Microsoft.  The Customer must also sign an identical
License and Distribution Agreement with Microsoft if the Customer desires OSS to
prepare the user startup software.  The terms and pricing for software shall be
as mutually agreed between the parties.

                                   SECTION 6
                                CONFIDENTIALITY

     6.1  CONFIDENTIAL INFORMATION.  For purposes of this Agreement,
"Confidential Information" shall mean all confidential and proprietary
information disclosed by one party to the other party, including (i) information
disclosed in writing and marked "confidential", (ii) information disclosed
orally and identified as confidential at the time of disclosure, and (iii)
information which the receiving party knows or has reason to know is
confidential, trade secret, or proprietary information of the disclosing party,
and (iv) the terms and conditions of this Agreement.  Customer and OSS will
maintain each other's Confidential Information in confidence, will not use such
Confidential Information other than in connection with this Agreement, and will
not disclose such Confidential Information to any persons other than their
employees with a need to know except: (i) to the extent necessary to comply with
law of the valid order of a court or governmental agency or authority in which
case the disclosing party will so notify the other in writing as promptly as
practicable (and, if possible, prior to making any disclosure) and will seek
confidential treatment of such terms and conditions; (ii) as part of normal
reporting or review procedure to parent companies, auditors and attorneys;
provided, that such parent company, auditors and attorneys are bound by
substantially similar obligations; and (iii) in order to enforce their
respective rights pursuant to this Agreement in a legal proceeding.  The
provisions of this Section 6 shall in no event apply to information that (i) is
in or enters the 

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public domain without breach of this Agreement; (ii) is lawfully received from a
third party without restriction on disclosure and without breach of
nondisclosure obligation; or (iii) is developed independently.

     6.2  INJUNCTIVE RELIEF.  Each party acknowledges that the unauthorized
disclosure and/or use of any Confidential Information of the other party would
cause irreparable harm that could not be remedied by the payment of damages
alone.  Accordingly, the party whose Confidential Information has been
improperly disclosed and/or used will be entitled to preliminary and permanent
injunctive relief and other equitable relief for any breach of this Section 6.

                                   SECTION 7
                                  INSPECTION

     7.1  INSPECTION.  OSS's authorized representatives shall provide seven (7)
days written notice to contact Customer for an appointment to be promptly
scheduled at the parties mutual convenience to visit the Customer's premises and
to be granted access to the Customer's offices, employees, and managers during
normal business hours for the purpose of inspecting Customer's equipment,
physical plant, and applicable books and records necessary to verify the
accuracy of Customer's Royalty Payments, and Customer's compliance with the
material provisions of this Agreement.  All such books and records will be
retained by Customer for inspection and audit by OSS for not less than six (6)
months and no longer than one (1) year after the creation of such books and
records.  In furtherance of the foregoing, Customer also agrees to grant OSS
reasonable access to the Customer's billing database via the Internet for such
verification.  Permission for such access shall not unreasonably be withheld by
Customer.  Customer shall maintain full and complete records in accordance with
generally accepted accounting principles and shall submit to OSS the monthly
Royalty Report Form pursuant to Section 2.6 herein.

                                   SECTION 8
                           INITIAL CUSTOMER TRAINING

     8.1  INITIAL CUSTOMER TRAINING.  Before commencing its use of the System,
Customer and OSS shall determine a training schedule acceptable to Customer and
the Customer shall make its managers and employees available during normal
business hours for training of such duration and scope as the parties may
mutually agree.  Reasonable out of pocket expenses incurred by OSS for such
training, and agreed to in advance by Customer, shall be borne by Customer and
reimbursed to OSS within thirty (30) days of being invoiced by OSS to Customer.
Employees of the Customer shall include a technician familiar with computers,
computer networks, communications and data protocols.  Such technician shall be
competent to deal with routine questions from current and potential customers
obtaining Internet access from the Customer.

                                   SECTION 9
                     WARRANTIES AND LIMITATION OF LIABILITY

     9.1  SERVICE WARRANTY.  OSS warrants that it will render its services
provided for herein in a good and workmanlike manner.  As OSS's sole
responsibility and Customer's exclusive remedy in the event of any material
failure to meet such standard, OSS shall make its best efforts to remedy any
resulting discrepancies or defects which are required to be remedied by OSS as
provided for herein.  Any claim based on the foregoing warranty must be
submitted in writing in accordance with OSS's standard procedures within ninety
(90) days after delivery or the date of required delivery of the pertinent
service.  Except as expressly set forth in this Agreement, OSS makes no warranty
or representation, express or implied, as to any matter whatsoever, including,
without limitation, its services, the System, the design or condition of the
equipment or any programming, or any output based on use of the System.  OSS
specifically disclaims, without limitation, any implied warranty of
merchantability or fitness for a particular purpose.

     9.2  SYSTEM WARRANTY.  OSS warrants, for Customer's sole benefit, that the
System, when delivered, properly installed, and used in accordance with OSS's
instructions, will conform to OSS's most current version of the published
specifications (Schedule 1) for the System in all material respects.  As OSS's
sole responsibility and Customer's exclusive remedy in the event of any material
nonconformity, OSS shall, at its option, make a reasonable effort to repair or
replace the System so that it conforms to such written specifications or shall
reimburse Customer's license fee.  Any claim based on the foregoing warranty
must be submitted in writing in accordance 

                                      -6-
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with OSS's standard procedures within ninety (90) days after delivery of the
Application Programs. Such warranty shall not apply if the System has been
modified by Customer.

     9.3  PARTY TO WARRANTIES AND REPRESENTATIONS.  Neither party shall have the
authority to and shall not make any representations or warranties to others on
behalf of the other party.

     9.4  LIMITATION ON LIABILITY.  The total liability of either party
(including their subcontractors and suppliers) for all claims, whether in
contract, tort (including negligence and product liability) or otherwise,
arising out of, connected with, or resulting directly or indirectly from this
Agreement, the license, delivery, installation, use, support, or maintenance of
the Application Programs shall not exceed the amount of the License Fee.
Notwithstanding any other provision in this Agreement to the contrary, in no
event shall either party be liable for any incidental, consequential, indirect,
or special damages, including, without limitation, damages for loss of profits
or revenue, cost of capital, claims of customers for service interruptions or
failure of supply, and costs and expenses incurred in connection with labor,
overhead, transportation, installation, or removal of equipment or programming
or substitute facilities or supply resources, whether arising in contract, tort
(including negligence) or otherwise.

     9.5  LIMITATION OF WARRANTY.  Except as set forth in this Agreement or
another written agreement signed by a duly appointed officer of such party,
neither party makes any warranty or representation, express or implied, with
respect to any matter whatsoever, including, without limitation, the application
programs, the system, or any output based on use of the system, and both
Customer and OSS specifically disclaim, without limitation, any implied warranty
of merchantability, fitness for a particular purpose.

     9.6  LIMITATION OF DAMAGES ON EXPIRATION OR TERMINATION OTHER THAN FOR
CAUSE.  Neither party will be liable to the other for damages of any kind or
upon its termination of this Agreement in accordance with its terms or upon its
termination other than for a material breach.  Both parties waive any right it
may have to receive any compensation or reparations under the law of any
jurisdiction in the event of such an expiration or termination other than for a
material breach.

                                   SECTION 10
                              TERM AND TERMINATION

     10.1 TERM.  This Agreement shall commence on the date of both parties
written acceptance of this Agreement, as set forth at the end of this Agreement.
Unless sooner terminated in accordance with this Section, this Agreement shall
continue in effect for two (2) years, and thereafter may be renewed upon the
mutual written agreement of the parties.

     10.2 TERMINATION ON DEFAULT.  Either party may send thirty (30) days
written notice of termination to the other party specifying in detail one or
more of the following events

          1.  Ether Party defaults in the performance of any material
          requirement or obligation contained in this Agreement;

          2.  Either Party fails to make a required payment to the other Party
          within fifteen (15) days of its due date;

          3.  Customer or OSS ceases doing business or otherwise sells all or a
          portion of its assets used in connection with providing Internet
          Services in the Approved Location(s);

          4.  Customer or OSS is the subject of bankruptcy, insolvency, or
          similar proceeding, or makes an assignment for the benefit of
          creditors; or a receiver is appointed for Customer's or OSS's assets
          related to providing Internet Services in the Approved Location(s).

     10.3 OPPORTUNITY TO CURE DEFAULT.  Except as otherwise provided in this
Agreement, upon receipt of a written notice asserting an event of default, the
party receiving such notice shall have an opportunity to cure such 

                                      -7-
<PAGE>
 
default within thirty (30) days of such notice, or at a minimum, dispute the
claimed event of default, or if such default cannot be reasonably cured within
such thirty (30) day period, then the party in default shall demonstrate, to the
other party's

     10.4  EFFECT OF TERMINATION.  Upon and after any termination of this
Agreement or the expiration of the Term:

           1.  Customer, its receivers, trustees, assignees, or other
           representatives shall immediately surrender all rights, licenses, and
           privileges granted under this Agreement.

           2.  Customer, its receivers, trustees, assigns, or other
           representatives shall immediately cease using and return without
           delay all equipment and property owned by OSS, including, without
           limitation, all manuals, billing and other proprietary software, and
           informational materials furnished by OSS to Customer. Any equipment
           delivered to Customer by OSS and fully paid for by Customer and all
           non-proprietary software provided by OSS to Customer (to the extent
           permitted by the original seller thereof) shall not be deemed
           equipment or property owned by OSS.

           3.  Except as may be necessary for a short duration following
           termination, neither Customer nor OSS, nor its receivers, trustees,
           assigns, or other representatives shall continue to market, advertise
           or otherwise, use or display any of the other Party's, OSS's
           trademarks or any name, mark, or logo that is the same as or similar
           to the other Party's trademarks, represent itself to be a licensee of
           the other, or in any way identify itself with the other Party.

           4.  If Customer has paid for all Equipment in full, Customer shall be
           entitled to keep such Equipment. Upon termination, Customer shall pay
           Royalties then due and payable up to the date of termination, less
           any amounts due and owing Customer from OSS. Upon termination, if
           Customer has not paid for all Equipment, Customer shall return all
           Equipment to OSS and OSS shall reimburse Customer for the difference
           between the reasonable value of the returned Equipment (after
           deducting the costs of retrieving and shipping such Equipment) and
           the total amount due for the purchase of the Equipment and any
           Royalties then due and payable.

     10.4  NON-RELEASE OF OBLIGATIONS.  No termination of this Agreement shall
release either party from any obligation to pay the other any amount that has
accrued or become payable at or prior to the date of termination.

     10.5  SURVIVAL OF PROVISIONS.  The provisions of paragraphs 2.3, 2.4, 6.1,
9.1, 9.4, 9.5, 9.6, 11, and 12 shall survive the termination of this Agreement.

                                   SECTION 11
                                INDEMNIFICATION

     11.1  To the extent of each parties negligence, OSS and Customer will each
defend, indemnify and hold harmless the other's affiliated companies and
partners and their respective officers, directors, employees and agents from all
liabilities, damages, costs and expenses (including, without limitation,
reasonable counsel fees and expenses) directly or indirectly incurred in
connection with any third party claim arising directly or indirectly out of a
breach of any material term or condition set forth in this Agreement or the
performance of either party hereunder.

     11.2  To assert its rights of indemnification hereunder in cases involving
third party claims, the party seeking indemnification must:

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          1.  promptly notify the indemnifying party in writing of any claim or
          legal proceeding which gives rise to such right;

          2.  afford the indemnifying party the opportunity to participate in,
          or, at its option, fully control any proceeding and the compromise,
          settlement, resolution or other disposition of such claim or
          proceeding; and

          3.  fully cooperate with the indemnifying party, at the indemnifying
          party's expense, in such indemnifying party's participation in, and
          control of, any claim or proceeding and the compromise, settlement,
          resolution or other disposition of such claim or proceeding; provided,
          however, that if such compromise, settlement, resolution or the
          disposition could have an adverse effect on the indemnified party,
          then indemnified party's consent to such compromise, settlement,
          resolution or other disposition will be required but will not be
          unreasonably withheld.

                                   SECTION 12
                   INTELLECTUAL PROPERTY RIGHTS AND OWNERSHIP

     12.1  "Intellectual Property Rights" means all patent rights, copyright
rights (including, but not limited to, rights in music and audiovisual works and
moral rights), trademark rights, trade secret rights, and any other intellectual
property rights recognized by the law of each applicable jurisdiction.

     12.2  Except as specified in Section 12.3 below, (I) Customer will not
acquire any proprietary or other rights by reason of this Agreement in any
names, trademarks, and logos used by OSS and (ii) OSS will not acquire any
proprietary or other rights by reason of this Agreement in "InterMedia" or any
other names, trademarks, and logos used by Customer.  Materials used by one
party that incorporate any of the other party's names, trademarks, and logos
(the "Marks") will not be made available to third parties unless they comply
with the trademark guidelines then in effect for such Marks.

     12.3  Subject to the terms and conditions of this Agreement, each party
grants the other party a non-exclusive, non-transferable license for the term of
this Agreement for its use in accordance with the trademark guidelines then in
effect for such Marks.  Such use must reference the owner of the Marks.  The
license grant set forth herein will automatically terminate for any further use
of the Marks in the Approved Locations upon the termination or expiration of the
Agreement.  Upon any such termination or expiration, neither party will use the
Marks of the other party.

     12.4  Each party will have the exclusive right to own, use, hold, apply for
registration for, and register its own Marks during the term of, and after the
expiration or termination of, this Agreement.  Neither party will take nor
authorize any activity inconsistent with these exclusive rights of the other
party.

     12.5  Customer's ownership rights under this Section 12 will include, but
not be limited to (i) all Intellectual Property Rights held by Customer; and
(ii) all modifications to, and derivative works base upon, such Intellectual
Property Rights.

     12.6  OSS represents that the Application Programs, including associated
report formats, screen displays, and menu features, constitute copyrightable
works protected by federal and international copyright laws.  In addition to and
in furtherance of the protection afforded by such copyright laws, Customer shall
not knowingly permit any one, including its personnel, to remove any proprietary
or other legends or restrictive notices, which are specifically designated as
such, contained or included in any materials provided by OSS, and Customer shall
not knowingly permit any persons to copy or modify any such materials except as
specifically authorized hereunder.

     12.7  Neither party will delete or in any manner alter the Intellectual
Property Rights notices of the other party or its suppliers, if any.  Each party
will reproduce and display the other party's Intellectual Property Notices where
appropriate.  Each party will use its reasonable efforts to protect the other
party's Intellectual 

                                      -9-
<PAGE>
 
Property Rights and will report promptly to the other party any actual or
suspected infringement or misappropriation of such rights of which it becomes
aware.

     12.8  THIRD PARTY INFRINGEMENT.  Each party reserves the sole and exclusive
right at its discretion to assert claims against third parties for infringement
or misappropriation of its Intellectual Property Rights.

     12.9  INFRINGEMENT.  If Customer receives a claim that any item of
Equipment, when used in accordance with OSS's instructions, infringes a U.S.
patent, copyright, or other intellectual property interest, Customer will notify
OSS promptly in writing and give OSS all necessary information and assistance
and the exclusive authority to evaluate, defend, and settle such claim.  OSS
shall indemnify Customer against any such claim.  OSS, at its own expense and
option, will then (1) settle or defend against such claim; (2) procure for
Customer the right to use such item of Equipment; (3) replace or modify inch
item of Equipment to avoid infringement; or (4) remove such item of Equipment
and refund the purchase price less a reasonable amount for depreciation.
Provided such timely notice has been given by Customer, should any court of
competent jurisdiction hold the manufacture or use of such item of Equipment to
constitute infringement, OSS will pay any costs and damages finally awarded on
account of such infringement and, if the use of such item of Equipment is
enjoined, OSS will take, at its option, one or more of the actions described in
this Section 12.  With respect to any item of Equipment or part thereof not
manufactured by OSS, only the indemnity, if any, given by the manufacturer
thereof will apply.  The foregoing indemnity will not apply to any item of
Equipment made to the specification or design of Customer or modified or altered
in any way or to the use of the Equipment outside the scope of the System.  The
rights and obligations of the parties with respect to patents and all other
intellectual property rights are solely and exclusively as stated herein.

                                   SECTION 13
                                 MISCELLANEOUS

     13.1  NON-WAIVER.  A failure by either party to enforce any right under
this Agreement shall not at any time constitute a continuing waiver of such
right or any other right, and shall not modify the rights or obligations of
either party under this Agreement.

     13.2  WRITTEN NOTICE.  Any notice to a party required or permitted by this
Agreement shall be sufficiently given only when provided in writing, and either
personally delivered or sent via certified or registered mail express mail
delivery, with receipt confirmation, or via fax with receipt confirmation to the
party's address indicated below.  Each party shall promptly give the other party
notice of any address change.  No sales person or field representative of either
party shall be authorized to act or make any commitment for such party except
pursuant to written instructions made and signed by a duly appointed officer of
such party.

                    Notice to OSS:
                    Online System Services, Inc.
                    1800 Glenarm Place
                    Denver, Colorado ZIP
                    ATTN:

               Notice to InterMedia:
                    InterMedia Partners of Tennessee, L.P.
                    c/o 105 Jack White Drive
                    Kingsport, TN 37664
                    ATTN:  General Manager

               With Copy to:
                    InterMedia Partners
                    424 Church Street, Suite 1600
                    Nashville, TN 37219
                    ATTN:  Legal Department

                                     -10-
<PAGE>
 
     13.3  SUCCESSORS.  This Agreement shall obligate and benefit the parties,
and their permitted receivers, trustees, assignors, and other representatives.
Neither party may assign all or any part of this Agreement without the prior
written consent of the other party.  No assignment or transfer of any interest
in this Agreement or any other agreement relating to the subject matter hereof
(including sublicenses, hypothecations, security interests, and the like) may be
made by either party without the prior written consent of the other party, which
shall not be unreasonably withheld.  In the event that Customer ceases doing
business or sells all or a portion of the assets used in connection with
providing Internet services in the Approved Location(s), then if the transferee
does not agree to assume the terms of this Agreement for such Approved
Location(s), Customer shall have the right to terminate this Agreement upon
thirty (30) days written notice to OSS.

     13.4  SEVERABILITY.  The invalidity or unenforceability of any provision of
this Agreement shall not affect the validity or enforceability of any other
provision, the remaining provisions being deemed to continue in full force and
effect.

     13.5  GOVERNING LAW.  This Agreement shall be governed by and construed
under the laws of the State of Colorado.

     13.6  ENTIRE AGREEMENT.  This Agreement is the entire agreement of the
parties, and supersedes all prior agreements and communications, whether oral or
in writing, between the parties with respect to the subject matter of this
Agreement.  No amendment or modification of this Agreement shall be effective
unless made in writing and signed by OSS and Customer.

     13.7 CREDIT REPORTS.  Both parties understand and agree that credit reports
concerning the other party may be requested by and shall be furnished to the
requesting party in connection with this Agreement, not more than once per year.

     13.8  RELATIONSHIP OF PARTIES.  There is no intent within this Agreement to
grant a franchise, create a partnership, joint venture, or business relationship
between the parties other than that described within this Agreement.  Customer
and OSS are and at all times shall remain independent contractors and shall have
no authority to bind the other to any commitments of any kind.

     13.9  FORCE MAJEURE.  Notwithstanding any other provision in this Agreement
to the contrary, neither party will have any liability to the other with respect
to its failure to perform its obligations under this Agreement, except of the
payment of amounts due, if such failure is due to any of the following events
(each a "Force Majeure" event): (i) the failure of any equipment or software
under the control of a person, firm or entity not affiliated with such party;
(ii) any labor dispute, fire, flood, riot, law, government regulation or delay,
or act of God; or (iii) any other cause beyond the reasonable control of such
party.  In any such case, the parties' time for performance under this Agreement
and the term hereof, to the extent affected by any of the foregoing, will be
correspondingly extended.

                                     -11-
<PAGE>
 
                                   SECTION 14
                                   ACCEPTANCE

     14.1  Acceptance.  This Agreement shall not become effective until accepted
in writing by both parties.  Such acceptance shall be evidenced by the signature
of the Chairman of the Board, President, Treasurer, or any Vice President, or
other authorized party with OSS or Customer and the entry of the acceptance date
in the space provided below.

INTERMEDIA PARTNERS                 ONLINE SYSTEMS SERVICES
Southeast (Customer)


BY  /s/                               BY  /s/
  ----------------------------          ------------------------------------
  Authorized Signature                Authorized Signature

______________________________
Printed Name and Title                Paul Spieker - VP -Network Development
                                      Printed Name and Title

______________________________        ______________________________________ 

------------------------------        1800 Glenarm Place, Suite 800, Denver CO
Address                               Address

August 4, 1997

                                     -12-
<PAGE>
 
                                AMENDMENT NO. 1
                                       TO
                 EQUIPMENT SALE AND SOFTWARE LICENSE AGREEMENT

WHEREAS, Online System Services, Inc. ("OSS") and InterMedia Partners Southeast
("Customer") have entered into that EQUIPMENT SALE AND SOFTWARE LICENSE
AGREEMENT (the "Agreement") dated August 4, 1997; and

WHEREAS, OSS and Customer desire to set forth terms which shall govern
Customer's use of the OSS System in additional Approved Locations; and

WHEREAS, OSS and Customer desire to modify the Agreement such that wherever
language contained in this Amendment conflicts with the terms of the Agreement
or any exhibit thereto, the language contained in this Amendment shall control;

NOW, THEREFORE, the parties agree as follows:

1.   The first five sentences of Section 1.2 shall be replaced with the
     following:

     Payments of the Equipment Purchase Price, including the design and
     integration fee, will be made to OSS at the address set forth above, or at
     any other place designated by OSS.  Customer agrees to make payments for
     Equipment which Customer agrees to buy and OSS agrees to sell to Customer
     in accordance with the following schedule: (a) fifty percent (50%) of the
     Equipment Purchase Nice, including the design and integration fee, as set
     forth in Schedule C shall be paid upon execution of this Agreement or, as
     applicable, an amendment thereto which provides for the purchase of
     additional Equipment; (b) twenty-five percent (25%) of the Equipment
     Purchase price shall be paid to OSS upon delivery of the Equipment to
     Customer with a written invoice; and (c) the remaining twenty-five percent
     (25%) of the Equipment Purchase Price shall be due ninety (90) days after
     the date of delivery of the Equipment unless OSS fails to complete the
     Installation Plan as defined herein or Customer provides notice that the
     installation is unacceptable pursuant to Section 3.6 herein.

2.   The following new Section IA entitled "Expansion Markets and New Markets"
     is added to the Agreement:

     1A.1  EXPANSION MARKETS. For the purposes of this Agreement, an Expansion
           Market shall be defined as any Approved Location in the East
           Tennessee region that is utilizing the backbone connection to the
           Internet existing in Kingsport, Tennessee. All terms and conditions
           in this Agreement shall apply to any Expansion Market, except that
           (i) the License Fee shall not be applicable in any Expansion Markets,
           (ii) the Royalty for an Expansion Market shall be set forth in
           Schedule E-l, and (iii) Customer agrees to pay the "Installation
           Fees" set forth in Section 4.3 and Schedule I-1 for the installation
           and integration of the System in Expansion Markets.

     1A.2  NEW MARKETS. For the purposes of this Agreement, a New Market shall
           be deemed any Approved Location, excluding any Expansion Market and
           excluding the Kingsport, Tennessee market as currently defined in
           Schedule G. All terms and conditions in this Agreement shall apply to
           any New Market, except that (i) the License Fee shall not be
           applicable in any New Markets, (ii) the Royalty for a New Market
           shall be set forth in Schedule E-1,(iii) Customer agrees to pay the
           "Installation Fees" set forth in Section 4.3 and Schedule I-1 for the
           installation and integration of the System in New Markets, and (iv)
           the length of the term of this Agreement for such New Markets shall
           be five (5) years unless otherwise agreed upon by the parties.

     1A.3  MATCHING OPTIONS FOR OSS. Should Customer seek to utilize the OSS
           System in an Expansion Market and/or a New Market (collectively an
           "Additional Market"), then within thirty (30) days of Customer's
           request for a proposal to use the OSS System in an Additional Market,
           OSS agrees to provide Customer with a proposal which includes an
           itemized list of Equipment with related maintenance information and
           the cost therefor which is necessary to provide the OSS system in
           such Additional Market. For thirty (30) days following receipt of the
           proposal, Customer may 

                                     -13-
<PAGE>
 
           seek to obtain competitive proposals for comparable equipment. After
           receipt of competitive proposals, should Customer have an interest in
           accepting a competitive proposal, Customer agrees to first provide
           OSS with written notice and the right to match the competitive
           proposal. Should OSS fail to match the competitive proposal with an
           offer containing comparable equipment that is no greater than 5% of
           the total cost of the competitive proposal within ten (10) days of
           the notice, then Customer shall be entitled to accept the competitive
           proposal.

3.   The sentence in Section 4.1 is hereby deleted in its entirety and the
     following is substituted therefor:

     Title to the Equipment and risk of loss pass to Customer upon delivery of
     the Equipment to Customer.

4.   Section 4.2 entitled Installation Plan shall be renamed "Installation Fees
     Plan", shall be designated as Section 4.3, and the language in such section
     shall be deleted in its entirety and the following shall be substituted
     therefor:

     4.3  INSTALLATION FEES PLAN.  OSS shall promptly provide on-site
          installation assistance comprised of the installation and other
          services described in the Installation Plan set forth in Schedule 1
          attached hereto and such other services as the parties mutually and
          reasonably determine are necessary to permit customer to begin use of
          the System in accordance with such Installation Plan.  The
          Installation Fees set forth in Schedule I-1 shall be paid by Customer
          to OSS for the performance by OSS of the services described in the
          Installation Plan concerning the installation and integration of the
          System in Additional Markets.

5.   Section 4.3 entitled "Customer Responsibilities" shall be designated as
     Section 4.4.

6.   The second sentence of Section 10.1 of the Agreement is deleted in its
     entirety and the following is substituted therefor:

     This Agreement shall continue for a period of three (3) years from July 1,
     1997, unless sooner terminated in accordance with the terms of this
     Agreement.

7.   The title of Section 8 of the Agreement shall be revised to read: "Internet
     Access Support, Community Access Partner Support, Training and
     Documentation".

8.   The following new Section 8.2 is added to the Agreement:

     8.2  OSS agrees to furnish Customer with on-going web support, training and
          documentation which supports the Internet access, Community Access
          Partnership, and Web hosting services provided by the Customer, and
          with additional services to support the access and content business.
          The parameters and scope of the foregoing services, support, training
          and documentation are defined in Schedules "K" and "J" attached
          hereto.

9.   Section 2.5 of the Agreement is deleted in its entirety, and the following
     is substituted therefor:

     2.5  Royalty & Content Fees.  In consideration of the rights and licenses
          granted hereunder and the support training and documentation provided,
          Customer shall pay to OSS:

          2.5.1  Royalty.  In consideration of the rights and licenses granted
               hereunder, Customer shall pay OSS a monthly royalty ("Royalty")
               provided for in Schedule E hereto.  The Royalty provided for in
               Schedule E will be separately determined for Customer's revenues
               attributable to the provision of Internet access and for other
               Web services provided by Customer.

          2.5.2  Content Revenue Sharing.  The parties hereby agree to the
               following Content Revenue sharing arrangement: (a) For Content
               Revenues generated or derived from sales by Customer, Customer
               shall retain _____% of the Content Revenues, and shall pay OSS

                                     -14-
<PAGE>
 
               ___% of such Content Revenue; (b) For Content Revenues generated
               or derived from sales by OSS, OSS shall retain ____% of the
               Content Revenues, and shall pay Customer ____% of such Content
               Revenue.  For purposes of this section, Content Revenues shall be
               defined as all fees generated from or attributable to all content
               sales related activities on the service in the Territory,
               including but not limited to sponsorships, electronic
               advertising, electronic banking and electronic commerce minus
               custom software and web-design development costs, uncollectible
               billings, installation charges, and value added, sales and other
               transactional taxes (other than those which Customer is obligated
               to pay on its own behalf').

        2.5.3  Newsgroups.  Newsgroup service will be provided by OSS for an
               additional S___ per end-user per month with a cap of $_____ per
               month.  If $_______ cap is reached on Schedule E, then Customer
               shall receive the newsgroup service for no charge.

10.  Schedule C-1, which is attached hereto, is hereby added to the Agreement.

11.  Schedule E is hereby revised to add the Royalty Payment terms for months 25
     through 36.  A revised Schedule E is attached hereto.

12.  Schedule I is hereby amended to include the following item Number 10:

     10.  Consulting assistance in the following areas will be provided by OSS
          on an "as needed" basis and upon the mutual agreement of the parties:

               . Technical Support for Operation of the POP

               . Internet Backbone Services

               . Telecommunications Connections to the POP and Other General
                 Telecommunications Issues

               . Financial Modeling of the Internet Access and Web Content
                 Business

               . Domain Name Registration Process

               . Marketing and Promotional Materials such as Brochures, Flyers,
                 Ad Formats

               . Sample Customer Contracts & Agreements for Access and Web-based
                 Services

               . Administrative Procedures for Operating the Internet Access
                 Business 

13.  Schedule K, which is attached hereto, is hereby added to the Agreement.

14.  Schedule L, which is attached hereto, is hereby added to the Agreement.


All terms and conditions of the Agreement shall remain in full force and effect
unchanged, except as modified herein.

                                     -15-
<PAGE>
 
IN WITNESS WHEREOF, the parties hereto have executed this Amendment as of May
26, 1998.

CUSTOMER:                           OSS:
INTERMEDIA PARTNERS SOUTHEAST       ONLINE SYSTEM SERVICES, INC.

By:  /s/                            By:  /s/
   ---------------------------      ------------------------------
Name:_________________________      Name:_________________________
Title:________________________      Title:________________________

                                     -16-