# @A318/A319/A320/A321 SERVICE BULLETIN SUMMARY AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Tel : (33) 5 61 93 33 33 Telex : AIRBU 530526F Fax : (33) 5 61 93 42 51 This summary is for information only and is not approved for modification of the aircraft. ATA SYSTEM: 22 

### TITLE: AUTO FLIGHT - FLIGHT AUGMENTATION COMPUTER (FAC) - INSTALL FAC CAA02 INSTEAD OF FAC B621, 622, 623. **CONF ALL MODIFICATIONS MODIFICATION CLASSIFICATION MAJOR None MINOR 157158P14838 NOTE: As per EASA IR 21, a minor change is one that has no appreciable effect on the mass, balance, structural strength, reliability, operational characteristics affecting the airworthiness of the product. All other changes are major changes. REASON/DESCRIPTION/OPERATIONAL CONSEQUENCES This Service Bulletin is issued further to an operator’s request. The Service Bulletin consists in installing FAC CAA02 standard in place of FAC B0621, B0622 or B0623 standards. Accomplishment of this Service Bulletin will satisfy the operator’s request. FAC CAA02 provides dataloading capacity and improved performance. It includes the software improvement of the FAC B0621 (ROPS) and of the FAC B0622/B0623 (Sharklets tunings for the A320 Sharklets family) with ROPS improvements. The Operational/Maintenance Consequences of this Service Bulletin are covered by the update of the affected publications detailed in PLANNING INFORMATION. GENERAL EVALUATION EVALUATION TABLE COMPLIANCE OPTIONAL (1) CANCELS INSPECTION SB NO POTENTIAL AD NO A/C OPERATION AFFECTED YES RELIABILITY AFFECTED NO PAX COMFORT AFFECTED NO COST SAVING NO ETOPS AFFECTED NO STRUCTURAL LIFE EXTN NO VENDOR SB INVOLVED NO

DATE: Nov 14/14 SERVICE BULLETIN No.: A320-22-1502 REVISION No.: 00 - Nov 14/14 Page: 1 5

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# @A318/A319/A320/A321 SERVICE BULLETIN SUMMARY NOTE (1) : Service Bulletin for convenience or option. MATERIAL PRICE INFORMATION MATERIAL PRICE INFORMATION TABLE MATERIAL SET QTY PER A/C PRICE PER A/C (USD) MAIN PARTS Component COMPA01 1 See SB FACs, Media EFFECTIVITY This Service Bulletin is applicable to this (these) operator(s) :

AAL NOTE: This Service Bulletin is written for the operators listed above. The modification in this Service Bulletin can be done by other operators. If other operators want to do this modification, use the RFC/RMO procedure and write to : AIRBUS CUSTOMER SERVICES DIRECTORATE SC Department 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE CONCURRENT REQUIREMENTS For MSN 5678 5698 5704 5745 5753 5761 5781 5786 5788-5789 5798 5810 5827 Accomplishment of this Service Bulletin requires the prior or simultaneous accomplishment of the following Service Bulletin(s): Service Bulletin No. None REFERENCES / REPERCUSSIONS TFU None OEB None AOT None SIL None LINE MAINTENANCE AFFECTED No LIFE LIMIT None OTHER None NATURE OF THE WORK AIRCRAFT NO EQUIPMENT YES HARD YES SOFT YES OBRM NO

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# @A318/A319/A320/A321 SERVICE BULLETIN SUMMARY MANPOWER Task 221502-831-801-001: Modification TOTAL MANHOURS 2.25 ELAPSED TIME (HOURS) 2.25 APPENDICES None

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# @A318/A319/A320/A321 SERVICE BULLETIN SUMMARY

**CONF ALL

FR1 FR24A

Z120



## A A

OF THE FACs REPLACEMENT

1CC2 1CC1

80VU N_SB_221502_5_SAAA_01_00 Figure A-FSAAA - Sheet 01

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# @A318/A319/A320/A321 SERVICE BULLETIN SUMMARY

**CONF ALL



## A 1CCMD1 

### A

N_SB_221502_5_SBAA_01_00 Figure A-FSBAA - Sheet 01

DATE: Nov 14/14 SERVICE BULLETIN No.: A320-22-1502 REVISION No.: 00 - Nov 14/14 Page: 5 5

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# @A318/A319/A320/A321 SERVICE BULLETIN SUMMARY

This Page Intentionally Left Blank

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# @A318/A319/A320/A321 SERVICE BULLETIN
AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Tel : (33) 5 61 93 33 33 Telex : AIRBU 530526F Fax : (33) 5 61 93 42 51 ATA SYSTEM: 22 

### TITLE: AUTO FLIGHT - FLIGHT AUGMENTATION COMPUTER (FAC) - INSTALL FAC CAA02 INSTEAD OF FAC B621, 622, 623. MODIFICATION No.: 157158P14838 This document contains AIRBUS PROPRIETARY INFORMATION and shall at all times remain the property of AIRBUS; no intellectual property right or licence is granted by AIRBUS in connection with any information contained in it. It is delivered on the express condition that said document and the information contained in it shall be treated as confidential, shall not be used for any purpose other than that for which it is hereby delivered. It shall not be disclosed in whole or in part to third parties and shall not be duplicated in any manner (except for the purposes of performing the tasks described hereunder and provided that any recipient of such document shall comply with the conditions herein), without AIRBUS prior written consent. 1. PLANNING INFORMATION **CONF ALL A. EFFECTIVITY (1) Models 319-115 (2) Effectivity by MSN 5678 5698 5704 5745 5753 5761 5781 5786 5788-5789 5798 5810 5827 (3) Effectivity by Operator The Operator/MSN relationship is provided for information only and is correct at the time of issue in accordance with the information available to AIRBUS. Any future changes resulting from transfer of an aircraft from one operator to another will not be reflected in this list unless the Service Bulletin is revised for another reason. OPERATOR MSN AAL 5678 5698 5704 5745 5753 5761 5781 5786 5788 5789 5798 5810 5827

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# @A318/A319/A320/A321 SERVICE BULLETIN (4) Configuration by MSN MSN CONFIGURATION 5678 5698 5704 5745 5753 5761 5781 5786 5788 5789 5798 5810 5827 001 (5) Configuration definition **CONF 001 Config. 001 is valid for all the aircraft given in the effectivity of this Service Bulletin as a standard configuration. (6) Material Effectivity MATERIAL QTY PER A/C SEE NOTES Component COMPA01 1 B. CONCURRENT REQUIREMENTS For MSN 5678 5698 5704 5745 5753 5761 5781 5786 5788-5789 5798 5810 5827 Accomplishment of this Service Bulletin requires the prior or simultaneous accomplishment of the following Service Bulletin(s): Service Bulletin No. None C. REASON (1) History This Service Bulletin is issued further to an operator’s request. (2) Objective/Action The Service Bulletin consists in installing FAC CAA02 standard in place of FAC B0621, B0622 or B0623 standards. (3) Advantages Accomplishment of this Service Bulletin will satisfy the operator’s request. FAC CAA02 provides dataloading capacity and improved performance. It includes the software improvement of the FAC B0621 (ROPS) and of the FAC B0622/B0623 (Sharklets tunings for the A320 Sharklets family) with ROPS improvements. (4) Operational/Maintenance Consequences The Operational/Maintenance Consequences of this Service Bulletin are covered by the update of the affected publications detailed in PLANNING INFORMATION. D. DESCRIPTION To accomplish this Service Bulletin it is necessary to :
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# @A318/A319/A320/A321 SERVICE BULLETIN
Task 221502-831-801-001: Modification (1) Replace the FACs 1CC1 and 1CC2 in the Electronics rack 80VU. (2) Install the media disk 1CCMD1 in the storage box. E. COMPLIANCE (1) Classification OPTIONAL: Service Bulletin for convenience or option. (2) Accomplishment Timescale In accordance with operators’ maintenance schedule. F. APPROVAL The technical content of this document is approved under the authority of Design Organisation Approval No. EASA.21J.031. If an aircraft listed in the effectivity has a modification or repair embodied that is not of AIRBUS origin, and which affects the content of this Service Bulletin, the operator is responsible for obtaining approval by its airworthiness authority for any adaptation necessary before incorporation of the Service Bulletin. G. MANPOWER The manpower estimates given in this Service Bulletin are based on the direct labor cost to do the work. These estimates assume that the work will be done by experienced personnel, and may need to be revised upwards to suit operator’s circumstances. The estimates do not include the time to prepare, plan or inspect the work. Manufacture and procurement of parts and tools, drying times for paints, sealants, etc., and general administration work are also not included. Task 221502-831-801-001: Modification Get Access 0.50 On Aircraft Replace the FACs 1CC1 and 1CC2 in the Electronics rack 80VU. 0.50 Install the media disk 1CCMD1 in the storage box. 0.25 Tests 0.50 Close-Up 0.50 TOTAL MANHOURS 2.25 ELAPSED TIME (HOURS) 2.25 H. WEIGHT AND BALANCE Manufacturers Empty Weight -3.4 KG (-7.4956 LB) Effect on Balance -31.827 KGM (-230.204 LB.FT )

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# @A318/A319/A320/A321 SERVICE BULLETIN
I. ELECTRICAL LOAD DATA Not Changed J. REFERENCES

Aircraft Maintenance Manual (AMM) 12-34-24 22-66-34 31-32-00 ATA Common Support Data Dictionary (CSDD), Chapter 2 Elec. Std. Practices Manual (ESPM) 20-55-00 K. PUBLICATION AFFECTED

Aircraft Wiring List (AWL) Flight Crew Operating Manual (FCOM) Illustrated Parts Catalog (IPC) Master Minimum Equipment List (MMEL) This Service Bulletin has an operational impact. Please inform AIRBUS, at least four weeks in advance, in case you need your operational documentation to be amended by a revision priorto Service Bulletin embodiment. For this purpose, please request the revision by e-mail, online through the SB Reporting service or alternatively by fax to: SEDOR4 - AIRBUS Customer Services Technical Data Fax No.: (33) 5 61 93 28 06 E-mail: sb.reporting@airbus.com SB Reporting service is accessible on-line through AIRBUSWorld from: - "My on-line services" section , available on all AIRBUSWorld pages - The Maintenance & Engineering Community, in: . Modify and Upgrade page - Access SB and VSB section. These amendments will be confirmed by the next normal revision of operational documentation, once your Service Bulletin accomplishment report has been sent, as usual, to our Customer Services Aircraft In-Service Data (SEDOR4). L. INTERCHANGEABILITY/MIXABILITY DESCRIPTION OLD PART N ̊ NEW PART N ̊ INT MIXABILITY SEE NOTESFacFlight Augmentation Computer B397BAM0622 C13206AA00 03 NO (1) (2) (3)

NOTE: For definitions of interchangeability codes in column INT., refer to ATA Common Support Data Dictionary (CSDD), Chapter 2.

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# @A318/A319/A320/A321 SERVICE BULLETIN
NOTE: Only the mixability configuration(s) and condition(s) stated in this Service Bulletin are approved. NOTE (1) : When the old P/N B397BAM0622 is removed, it can be replaced by: - the old P/N B397BAM0622, - the new P/N C13206AA00, provided that the LRU IDENT of the spare FAC is C13206AA02, refer to NOTE (3). NOTE (2) : When the new P/N C13206AA00 with LRU IDENT C13206AA02 is removed, it can be replaced only by the P/N C13206AA00 with LRU IDENT C13206AA02. NOTE (3) : P/N C13206AA02 is created to represent the complete computer (hardware P/N C13206AA00 and software P/N G2856AAA02) and is displayed when LRU IDENT is performed on aircraft. In case the LRU IDENT of the spare FAC is different, if Mod. No. 153590P12462 is embodied, FAC software uploading can be performed as per AMM. M. SPARES Fac-Flight Augmentation Computer B397BAM0622

DATE: Nov 14/14 SERVICE BULLETIN No.: A320-22-1502 REVISION No.: 00 - Nov 14/14 Page: 5 5

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# @A318/A319/A320/A321 SERVICE BULLETIN

This Page Intentionally Left Blank

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# @A318/A319/A320/A321 SERVICE BULLETIN
2. MATERIAL INFORMATION **CONF ALL A. MATERIAL - PRICE AND AVAILABILITY (1) Procurement Addresses The material is included in the commercial offer of the Letter Agreement, and as such will be supplied by AIRBUS Upgrade Services. To facilitate the material reception, Airline Customers are requested to contact: Component COMPA01 AIRBUS Upgrade Services Attn. Key Account Manager (KAM). (2) Price and Availability Sales terms must be agreed between the Customer and AIRBUS in accordance with the RFC (or RFC/RMO) procedure. B. INDUSTRY SUPPORT INFORMATION Industry Support terms must be agreed between the Customer and AIRBUS in accordance with the RFC (or RFC/RMO) procedure. C. LIST OF COMPONENTS No Kit D. LIST OF MATERIALS - OPERATOR SUPPLIED (1) Consumable Materials None (2) Components Component COMPA01 ITEM NEW PART N ̊ QTY (UM) KEYWORD ITEM OLD PART N ̊ INT SEE NOTES C13206AA00 2 FAC B397BAM0622 03 F1422927 1 MEDIA (1) NOTE: For definitions of interchangeability codes in column INT., refer to ATA Common Support Data Dictionary (CSDD), Chapter 2. NOTE (1): The disk FIN 1CCMD1 contains the software FINs 1CC1SW1 and 1CC2SW1 (PN G2856AAA02). (3) Equipment None DATE: Nov 14/14 SERVICE BULLETIN No.: A320-22-1502 REVISION No.: 00 - Nov 14/14 Page: 7 5

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# @A318/A319/A320/A321 SERVICE BULLETIN
E. PARTS TO BE RE-IDENTIFIED BY OPERATOR None F. TOOLING None

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# @A318/A319/A320/A321 SERVICE BULLETIN
3. ACCOMPLISHMENT INSTRUCTIONS Task 221502-831-801-001 - Modification WARNING: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS INCLUDED IN THE REFERENCED PROCEDURES. CAUTION: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY AND MECHANICALLY SERVICEABLE). WHEN YOU DO MAINTENANCE WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING, COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO THIS: - PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC; AS NECESSARY ON WIRING AND COMPONENTS - REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND OTHER CONTAMINATION. THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION. IF THERE IS CONTAMINATION REFER TO ESPM 20-55-00. NOTE: The accomplishment instructions of this Service Bulletin include procedures given in other documents or in other sections of the Service Bulletin. When the words "refer to" are used and the operator has a procedure accepted by the local authority he belongs to, the accepted alternative procedure can be used. When the words "in accordance with" are used then the given procedure must be followed. NOTE: The access and close-up instructions, not comprising return to service tests, in this Service Bulletin do not constitute or affect the technical intent of the Service Bulletin. Operators can therefore, as deemed necessary, omit or add access and close-up steps to add flexibility yo their maintenance operations as long as the technical intent of the Service Bulletin is met within the set parameters. NOTE: Manual titles given in the accomplishment instructions are referred to by acronyms. Refer to paragraph 1.J., References, for the definition of acronyms. Task Associated Data Zone 120 210 Modified FIN 1CC1 1CC2 1CCMD1 Access Door 824 Manpower TOTAL MANHOURS 2.25 ELAPSED TIME (HOURS) 2.25

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# @A318/A319/A320/A321 SERVICE BULLETIN
A. GENERAL (1) Subtask 221502-839-001-001 - Administrative Manpower Resources Skills NON SPECIFIC (a) Write in the applicable aircraft records that you have done all the work given in this Service Bulletin. B. PREPARATION (1) Subtask 221502-941-001-001 - Job Set-up Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 12-34-24-869-002 Task 22-66-34-000-002 NOTE: The items given in this note shall be considered as the basic Aircraft configuration before you start a maintenance task: - Aircraft on the ground resting on landing gear (the ground safety locks and the wheel chocks are in position on the landing gear) - Engine shut down, thrust reversers closed and locked - Aircraft in clean configuration - Parking brake applied - Aircraft electrical network de-energized - Hydraulic systems depressurized - Access to the cockpit and cabin is available - All circuit breakers are in closed position - All controls in NORM, AUTO or OFF position. (a) Make sure that the aircraft is electrically grounded, refer to AMM Task 12-34-24-869-002. (b) Do the job set-up procedure as specified in the removal of the FACs (1CC1, 1CC2), refer to AMM Task 22-66-34-000-002.

DATE: Nov 14/14 SERVICE BULLETIN No.: A320-22-1502 REVISION No.: 00 - Nov 14/14 Page: 10 5

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# @A318/A319/A320/A321 SERVICE BULLETIN
C. PROCEDURE (1) Subtask 221502-960-001-001 - Replace the FACs 1CC1 and 1CC2 in the Electronics rack 80VU. Work Zones and Access Panels Zone Access/Work location 120 Access Door 824 Work location Electrical panel 80VU Manpower Resources Manhours 0.50 Minimum number of person 1 Subtask elapsed time 0.50 Skills NON SPECIFIC Material necessary to do the job Component COMPA01 ITEM NEW PART N ̊ QTY (UM) KEYWORD SEE NOTES C13206AA00 2 FAC References Aircraft Maintenance Manual (AMM) Task 22-66-34-000-002 Task 22-66-34-400-002 Fig. A-FBAAA Location of the two FACs 1CC1 and 1CC2 Sheet 01
(a) Remove: Refer to AMM Task 22-66-34-000-002. FIN 1CC11 FacFlight Augmentation Computer B397BAM0622

and FIN 1CC21 FacFlight Augmentation Computer B397BAM0622
(b) Install: Refer to AMM Task 22-66-34-400-002.

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# @A318/A319/A320/A321 SERVICE BULLETIN

FIN 1CC11 FacFlight Augmentation Computer C13206AA00

and FIN 1CC21 FacFlight Augmentation Computer C13206AA00
(2) Subtask 221502-470-001-001 - Install the media disk 1CCMD1 in the storage box. Work Zones and Access Panels Zone Access/Work location 210 Manpower Resources Manhours 0.25 Minimum number of person 1 Subtask elapsed time 0.25 Skills NON SPECIFIC Material necessary to do the job Component COMPA01 ITEM NEW PART N ̊ QTY (UM) KEYWORD SEE NOTES F1422927 1 MEDIA (1) NOTE (1): The disk FIN 1CCMD1 contains the software FINs 1CC1SW1 and 1CC2SW1 (PN G2856AAA02). References Fig. A-FBBAA Location of the storage box in the cockpit. Sheet 01
(a) Install: FIN 1CCMD1 1 Disk-Fac Operational Program F1422927

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# @A318/A319/A320/A321 SERVICE BULLETIN
D. TEST (1) Subtask 221502-941-002-001 - Job Set-up Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 22-66-34-400-002 (a) Remove the safety clip(s) and/or tag(s) and close/unlock this (these) circuit breaker(s) as specified after the installation of the FAC (1CC1, 1CC2), refer to AMM Task 22-66-34-400-002. (2) Subtask 221502-700-001-001 - Procedure Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 22-66-34-400-002 Task 31-32-00-860-001 (a) Do the Line Replaceable Unit (LRU) identification: 1 Job Set-up
a Do the procedure to get access to the SYSTEM REPORT/TEST Menu Page, refer to AMM Task 31-32-00-860-001. b Make sure that these circuit breakers are closed: PANEL DESIGNATION FIN LOCATION SEE NOTES 121VU PTR/SPLY 6TW 21 J 49VU AUTO FLT/FAC1/28VDC 5CC1 04 B 49VU AUTO FLT/FAC1/26VAC 14CC1 03 B 121VU AUTO FLT/FAC2/28VDC 5CC2 19 M 121VU AUTO FLT/FAC2/26VAC 14CC2 18 M 2 Procedure:

ACTION RESULT 1. On the SYSTEM REPORT/TEST page: - Push the line key adjacent to the Automatic

Flight System (AFS) indication - The AFS main menu page comes into view

2. On the AFS main menu pages: - Push the line key adjacent to the LRU IDENT

indication - The AFS/LRU IDENTIFICATION page comes into view

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# @A318/A319/A320/A321 SERVICE BULLETIN

ACTION RESULT 3. On the AFS/LRU IDENTIFICATION page: - Make sure that the PN of the two FACs is

C13206AA02 NOTE: In case of the LRU IDENTIFICATION of the FACs is different, if MOD 153590 is embodied, FAC software uploading can be performed 4. Print the AFS/LRU IDENTIFICATION page (if the printer is not available, a visual check is acceptable) 3 Close-up:
a On the MCDU, push the line key adjacent to the RETURN indication until the CFDS MENU page comes into view. b On the MCDU, set the bright (BRT) knobs to OFF position. (b) Do the test procedure as specified after the installation of the FAC (1CC1, 1CC2), refer to AMM Task 22-66-34-400-002. E. CLOSE-UP (1) Subtask 221502-942-001-001 - Close-up Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 22-66-34-400-002 (a) Make sure that the work areas are clean and clear of tools and other items of equipment. (b) Do the close-up procedure as specified after the installation of the FAC (1CC1, 1CC2), refer to AMM Task 22-66-34-400-002. (c) Put the aircraft back to its initial configuration.

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# @A318/A319/A320/A321 SERVICE BULLETIN

**CONF ALL

FR1 FR24A

Z120



## A A

1CC2 1CC1

80VU N_SB_221502_5_BAAA_01_00 Figure A-FBAAA - Sheet 01 Location of the two FACs 1CC1 and 1CC2
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# @A318/A319/A320/A321 SERVICE BULLETIN

**CONF ALL



## A 1CCMD1 

### A

N_SB_221502_5_BBAA_01_00 Figure A-FBBAA - Sheet 01 Location of the storage box in the cockpit.
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# @A318/A319/A320/A321 SERVICE BULLETIN REPORTING SHEET 

### TITLE: AUTO FLIGHT - FLIGHT AUGMENTATION COMPUTER (FAC) - INSTALL FAC CAA02 INSTEAD OF FAC B621, 622, 623. MODIFICATION No.: 157158P14838 Please complete the appropriate item (A or B): A - SB WILL BE embodied YES/NO (if NO please comment) If YES, aircraft concerned (as per SB effectivity by default) and planned dates (month/year) of embodiment:

B - SB HAS BEEN embodied on aircraft: Operator comments:
From Airline: Name/Title: Signature: Date: If operational documentation is affected (see Paragraph 1.K of this SB): If information is needed prior to next normal revision or prior to SB embodiment, please indicate required service(s): Either: Modification Operational Impact (MOI), if available YES/NO Or : Intermediate revision YES/NO Important Information: This SB will only be incorporated in your maintenance and operational documentation if this sheet is returned to Airbus and signed by a duly authorised representative. With the next feasible revision, this will result in - Updating of maintenance documentation to show pre and post SB data. - Updating of maintenance and operational documentation to show post SB data after embodiment. If this SB requires previous or simultaneous accomplishment of other SBs, Airbus shall automatically include them in the manual revisions. Refer to SIL 00-037 for detailed information. Please return this completed sheet to: AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Attn: SDC32 Technical Data and Documentation Services FAX: (+33) 5 61 93 28 06 e-mail: sb.reporting@airbus.com or via your Resident Customer Support Office. Alternatively, SB lists via letters or fax are also accepted.

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# @A318/A319/A320/A321 SERVICE BULLETIN QUALITY PERCEPTION FORM Use this form to tell us what is your perception of the quality of this Service Bulletin. The reported data that you provide us will be used to analyse areas of difficulties and to take corrective action to further improve the quality of our Service Bulletins. We thank you for the time you have taken in completing this form. (Please rate on a scale of 1 to 4, with 4 being the highest score) - Quality rating of this SB 4321 - Quality rating of the Accomplishment Instructions 4321 - Quality rating of the Illustrations 4321 - Is this SB easy to understand ? Y/N If you have had difficulties in the accomplishment of this SB please quote below the area(s) and give a short description of the issue. Planning Material Instructions X Effectivity X Kit content X Preparation X Reason X List of Materials Operator Supplied X Mod/Inspection X Manpower X Industry support X Test X References X Re-identification X Close-Up X Publication X Tooling X Illustrations Comments:

Operator: Date: Name/Title: Please return this form to: AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Attn : SEM4 Service Bulletins Management FAX : (33) 5 61 93 42 51 Or via your Resident Customer Support Office.

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