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January 18, 2012 

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Mr. Dennis Devany . . -

Chief, Essential Air Service and Domestic Analysis Division 

West Building, 8th Floor 

1200 New Jersey Avenue, SE 

Washington, DC 20590 

Also at Dennis.DeVanv(g)dot.gov 

Re: Docket DOT-OST-2000-6773, Notice of Petition for 

Reconsideration 

Dear Mr. De Vany: 

Pacific Wings is petitioning the award of the Essential Air 

Service subsidy to another airline citing deficiencies in 

the award process. 

Without going into exhausting detail, I would like three 

areas considered in your decision. 

1. Pacific Wing's lawyers were 10 days late in filing 

their petition. You have allowed their claim to go 

forward despite this deficiency. The claim was 

submitted past published deadlines and therefore 
should not be considered for further discussion and 

the award of the EAS should be made as per the 

Order Selecting Carrier. 

2. A comparative review of trips for Pacific Wings and 

the new EAS carrier for the first 20 days of service in 

December indicate clearly that Pacific Wings was not 

providing service acceptable to local users. In the 

Decembers previous to this year, In the December 

10 to December 30 period. Pacific Wings carried less 

than 50 individuals. With the new EAS service, that 

number was 210. This indicates that pent up 

demand was almost 4 times that provide by Pacific 

Wings and it was Pacific Wings service that 

pre^nted the normal and accustomed use by 

residents. The purpose of the EAS is to allow service 

available to normal US citizens in normal market 

situations. Pacific Wings prevented that, the new 

carrier using the EAS subsidy allows it. 

3. Information cited in the petition indicates a lack of 

cooperation with the airline, in some cases 

obstruction with their operation and a general lack 

of assistance to allow Pacific Wings to operate. In 

point of fact. Pacific Wings removed a wheel chair 

lift from the Kalaupapa airport, impeding the travel 

of patients, changed schedules without notification 

at least twice in two years, and modified fare 
schedules and how fares were made available on the 

Internet and telephone without notice. All of these 

things were counter to encouraging air travel with 

the same ease and access afforded ail other US 

travelers on commercial carriers. 

And as a final note, the service provided by the new EAS 

carrier has been very adaptive to local needs and 

requests by patient families and visitors to be able to get 

to and from work, to and from tours, to and from family 

gatherings and accommodated in the amount of luggage 

needed by the traveling public, all with a consideration to 

keeping costs low and encourage trips on the airline. 

The Patients and Residents of Kalaupapa Settlement as 

Shown on the Attached Page 
Patients and Residents of Kalaupapa In Support of 

Makani Kai EAS Service for Kalaupapa Airport 

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