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Veterinary Services Process Streamlining

Animal Import Module (AIM)

On-Line Process for

Land Border Port Importers/Brokers

VSPS website: https://vsapps.aphis.usda.gov/vsps

Pop-up Blockers: Before logging into a Veterinary Services 

Process Streamlining (VSPS) module, turn off/disable your 

web browser’s pop-up blocker function.

Required fields: In VSPS, you must enter information into 

the fields next to text with a red-colored asterisk(*).

Warning!

DO NOT use the browser back button in the VSPS 

application. Doing so will kick you out of the application. 

Instead, use the ‘breadcrumbs’ at the top of the screen: 

For example:

Scope:

This job aid provides instructions for the Importer/Broker to 

use when working in the VSPS Animal Import module. 

The action items reflect the process flow diagram.

Importation Request will sometimes be referred to as “IR”.

For problems with your eAuthentication

username/password:

eAuthentication Helpdesk: 1-800-457-3642 (Option 1)

eAuthHelpDesk@ftc.usda.gov

For problems with using VSPS contact:

VS.VSPS.U.S.Imports.Help@aphis.usda.gov

Updating a Declined Importation Request

Note: These instructions can be used if you need to update information on your Importation Request.

You can edit the Importation Request as long as the status is: Initial or Submitted to Port.

• If after submitting an Importation Request to a port, the port finds something on the Importation Request that needs to be 

changed, they will Decline it and enter comments for what needs to be changed.

• An email will be sent to the person that created the Importation Request notifying of the changes required.

• The person that created the Importation Request will need to edit the Importation Request, and submit it again.

The email will look something like the below example:

When an Importation Request is Declined by the port, the status of the Importation Request will switch back to ‘Initial’ so the 

person that created the Importation Request can make the needed changes.

Find the Importation Request Document Number by doing the following:

1. Click on Animal Import on the left blue navigation area, 

2. Click Route Import, 

3. Click Find Existing Importation.

Enter the Document Number from the email into the 

Document Number search box and click Search. Helpful Tips Section
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Click Edit under the Action area:

Look in the Reason for Decline area to see what changes need to be made.

Click on Edit Information if any of the 

following information needs to be updated: 

• Date of Entry, 

• Importer, Broker, 

• Destination, 

• Shipper, 

• Consignee, 

• Customs Entry Number, 

• Vehicle Identifiers, or 

• Health Certificate Numbers

If you uploaded the wrong spreadsheet of animals or need to remove or update some animals from the Importation Request you 

would click Edit next to the animal group under the Animal Groups section.
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To delete the entire list of uploaded animals so you can upload a new spreadsheet:

Under the I want to... section, click the drop 

down arrow next to the select action box.

Select Delete Selected Animals and 

click Apply.

Since all animals are selected this 

deletes ALL animals.

After animals have been deleted, click 

the Return button.

Click OK on the warning screen:
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Click Create Animals to upload the new spreadsheet of animals:

If you need to update the Attachments, under the Form Management section:

Click on View to view the attachment.

Click on Delete to delete the attachment.

Click on New to add a new attachment.

After the changes are made, click Submit to submit the Importation Request to the Port again.
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