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Trade Contacts

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Plant and Plant Product Imports and Exports International Services

Animal and Animal Product Imports and Exports

Plant and Plant Product Imports and Exports

Not sure who to contact? We can help!

Select an option from the list below.

I want to...

pay user fees or ask about user fee-related policies

ask questions about using the Automated Commercial Environment to submit

APHIS-required import data for plants, animals, or their products

bring plants or plant products into the United States when traveling or ask

about import or transit permits and requirements for plants, plant products, or

related materials
ask about offshore agricultural commodity preclearance activities in foreign

countries or offshore certification programs

become an approved facility to handle regulated garbage or ask about related

policy

report illegal or smuggled agricultural products or learn how to import

agricultural goods legally

check the status of a propagative material shipment, notify us of a pending

shipment, or ask about local clearance processes

check the status of product that is located at a USDA plant germplasm facility

find an export certification specialist in my State or ask about export

requirements for plants or plant products

Agricultural Quarantine and Inspection User Fees

APHIS and U.S. Customs and Border Protection work together at our Nation's ports of

entry to provide Agricultural Quarantine and Inspection (AQI) services. Contact our

program specialists for questions about AQI user fees, including payments, how we

set the fees, and related policies.

For policy questions:

PPQ Pest Exclusion and Import Programs

Cost and Fee Analysis Division

Email: aqi.user.fees@usda.gov

Phone: 301-851-2338

For financial and remittance submission questions:

Accounts Receivable Team

AQI Accounts Receivable Team

Email: abshelpline@usda.gov
Phone: 612-336-3400

Alt-Phone: 877-777-2128

Fax: 612-336-3563

Credit Card Payments

www.pay.gov

Payment Mailing Address

USDA, APHIS, AQI

P.O. Box 979044

St. Louis, MO 63197

Physical Mailing Address (Overnight Mail)

USDA, APHIS, AQI

Attn: Gov’t Lockbox, P.O. Box 979044

1005 Convention Plaza | St. Louis, MO 63101

Credit Card Payments

www.pay.gov

For U.S. Customs and Border Protection (CBP) policy questions:

Dianna Bowman

CBP Agriculture Programs and Trade Liaison

Email: dianna.bowman@cbp.dhs.gov

Automated Commercial Environment

Contact APHIS' Automated Commercial Environment (ACE) team if you have

technical questions about using the APHIS Core Message Set to file APHIS-required
import data in ACE for plants, animals, or their products.

APHIS Core Message Set Help Desk

Email: ace.itds@usda.gov

Phone: 833-481-2102

ACE Team

Email: ace.itds@usda.gov

Import Permits and Requirements for Plants and Plant Products

Travelers and importers may contact specialists with APHIS' Plant Protection and

Quarantine (PPQ) program for a wide range of questions. We can advise on permits

and requirements for importing plants and plant products (including wood, wood

products, endangered plant species, and transit shipments) and what products are

and are not allowed into the United States from abroad. We can also answer

questions about permits for plant pests, plant pathogens, biological control agents,

bees, plant pest diagnostic laboratories, soil, soil microbe isolation laboratories,

Federal noxious weeds, and parasitic plants.

For help with transit permits (PPQ Form 586):

Transit Permits Team

Email: ppq.transit.permits@usda.gov

Phone: 877-770-5990

For help with controlled import permits (PPQ Form 588):

Controlled Import Permits Team
Email: controlled.import.permits@usda.gov

Phone: 301-851-2046

For help with postentry quarantine permits (PPQ Form 546):

Postentry Quarantine Permits Team

Email: plantsforplantingpermits@usda.gov

Phone: 301-851-2322

For general questions:

Plant Permits Team

Email: plantproducts.permits@usda.gov

Phone: 877-770-5990

For questions about CITES (endangered plant species)

CITES Team

Phone: 301-851-2347

For questions about permits for regulated organisms and soil:

Pest Permits Team

Email: pest.permits@usda.gov

Phone: 301-851-2285

Alt-Phone: 866-524-5421
Commodity Preclearance and Offshore Monitoring Programs

Importers, producers, growers, industry representatives, and others may contact

specialists with APHIS' Plant Protection and Quarantine program for questions about

our preclearance and offshore certification activities. This includes offshore

agricultural commodity preclearance activities in foreign countries, certification of

offshore plant production facilities in foreign countries, and the Offshore Greenhouse

Certification Program.

Preclearance Team

Email: aphis-ppq-pop-pmt@usda.gov

Regulated Garbage

U.S.-based companies, aircraft cleaners, cartage firms, fixed-base operators, and

others may contact APHIS plant health program specialists for questions about

handling regulated garbage. We can advise on current policy for handling regulated

garbage at U.S. ports of entry and, for those interested, assist you in becoming an

approved facility.

To become an approved facility:

Regulated Garbage Facilities

Email: ppq.ops.regulated.garbage@usda.gov

Phone: 970-494-7483

Fax: 970-494-7501

Mailing Address:

Field Operations, c/o AQI VMO Director

2150 Centre Ave., Bldg. B

Fort Collins, CO 80526
To ask about the policy:

Regulated Garbage Policy Team

Phone: 301-851-3128

Smuggling Interdiction and Trade Compliance

Contact APHIS' Smuggling Interdiction and Trade Compliance staff if you think an

agricultural product was imported into the United States without proper clearance.

We can also answer questions about how to import agricultural goods (including

animal products and byproducts) legally.

Smuggling Interdiction and Trade Compliance

Email: sitc.mail@usda.gov

Fax: 800-877-3835

Plant Inspection Stations

Most imported plant material intended for propagation must transit through a USDA

Plant Inspection Station to complete clearance and processing. Contact your nearest

station to check the status of a shipment or notify us of a pending shipment. Our

staff can also answer questions about local clearance processes.

- Select a State - ▾

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Plant Germplasm Quarantine Program

Importers may contact APHIS' Plant Germplasm Quarantine Program for questions

about the status of a product at one of our facilities.

Plant Germplasm Quarantine Program
Phone: 301-313-9315

Export Certification

APHIS has Certification Specialists nationwide with expertise in export programs for

plants and plant products. Contact the specialist in your State for questions about

requirements for exporting commodities to another country.

- Select a State - ▾

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Trade Contacts

International Services

International Services Offices

APHIS has Foreign Service Officers and staff in nearly 30 countries overseas. Contact

a specific office for questions about available animal and plant health inspection

services in that country. Some countries are serviced by staff in other countries.

Your contact office may be in another country.

- Select a Country - ▾

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Trade Contacts

Animal and Animal Product Imports and Exports

Not sure who to contact? We can help!

Select an option from the list below.

I want to...

ask about importing or inspecting a live animal from a foreign country,

quarantines, or export inspections
check international pet travel requirements or ask about endorsing an export or

health certificate for live animals

ask about endorsing an animal product export certificate or related questions

schedule an inspection for animal products

ask about importing animal products into or transiting them through the United

States, confirm current trade restrictions, or check related testing requirements

ask about importing live animals into or transiting them through the United

States, confirm current trade restrictions, or check related testing requirements

ask questions about using the Automated Commercial Environment to submit

APHIS-required import data for plants, animals, or their products

ask about permit requirements to import dogs for resale or adoption or get help

applying for a permit

request an evaluation of animal health status for a foreign region or ask about

the risk assessment process or related topics

Port Services (by State)

APHIS Veterinary Services oversees animal inspection and quarantine activities at

ports throughout the United States. Contact your nearest Port Services office for

questions about import inspections at a port of entry, quarantine of animals arriving

from a foreign country, requesting approval as a private animal import quarantine

facility, or scheduling an inspection for animal export.

- Select a State - ▾

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Export Trade Services (by State)

APHIS has animal health officials available nationwide with expertise in export

requirements for animals. Contact your nearest office for questions about

international pet travel requirements (including health certificate endorsement) or

endorsing an export or health certificate for live animals.

- Select a State - ▾

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Animal Product Export Certificate Endorsement or Related Questions
For animal product export or certificate endorsement questions, select your State to

email the appropriate office and include "Animal products: endorsement or question"

plus your State's name in the subject line.

- Select a State - ▾

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Animal Product Export Facility Inspections

For animal product export facility inspection requests, select your State to email the

appropriate office and include "Facility Inspection" plus your State's name in the

subject line.

- Select a State - ▾

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Animal Product Import and Export

Contact APHIS' Animal Product Import and Export team for questions about current

trade restrictions, testing requirements for international trade, importing an animal

product into the United States, or transiting an animal product through the United

States.

Animal Product Import and Export

Email: apie@usda.gov

Phone: 301-851-3300

Mailing Address

USDA-APHIS-VS

4700 River Rd., Unit 40

Riverdale, MD 20737 

Note:

Email is preferred. For urgent requests, state "URGENT" in the email subject line.
For urgent requests:

Keith Wiggins

Email: keith.d.wiggins@usda.gov

Phone: 301-851-2024

Live Animal Import and Export

Contact APHIS' Live Animal Import and Export team for questions about current

trade restrictions, testing requirements for international trade, importing a live

animal into the United States, or transiting a live animal through the United States.

For questions about import permits or permit applications:

Live Animal Import Permit Team

Email: laipermits@usda.gov

Phone: 301-851-3000

For general questions related to the import of a live animal:

Live Animal Import and Export

Email: laie@usda.gov

Phone: 301-851-3300

For urgent requests:

Shanna Siegel
Email: shanna.l.siegel@usda.gov

Phone: 301-851-3455

Automated Commercial Environment

Contact APHIS' Automated Commercial Environment (ACE) team if you have

technical questions about using the APHIS Core Message Set to file APHIS-required

import data in ACE for plants, animals, or their products.

APHIS Core Message Set Help Desk

Email: ace.itds@usda.gov

Phone: 833-481-2102

ACE Team

Email: ace.itds@usda.gov

Import Permits (Dogs for Resale and Adoption)

APHIS' Animal Care program works with partners at U.S. ports of entry to make sure

dogs imported into the United States for commercial sale or adoption meet the

Animal Welfare Act's health, age, and vaccination requirements. Contact our team if

you have questions about import permit requirements for these dogs or need help

applying for a permit.

Live Dog Import Permit Team

Email: ac.dogimport.mailbox@usda.gov

Phone: 816-737-4223

Fax: 970-494-7461

Mailing Address:
2150 Centre Ave.

Bldg. B, Mailstop 3W11

Fort Collins, CO 80526

Regionalization Evaluation Services

Importers, foreign governments, and others may contact APHIS' Regionalization

Evaluation Services for questions about regionalization or compartmentalization

evaluations, commodity trade requests, the risk assessment process, and risk

mitigation measures.

Regionalization Evaluation Services

Email: askregionalization@usda.gov

Trade Contacts