MASTER SERVICE AGREEMENT
UNITED KINGDOM
 MSA) st Effective Date Equinix Customer
 Recitals:
 A.
    
    Equinix is an operator of data centre facilities end provider of ancillary services.
Customer wishes to make use of the data centre facilities and receive the ancillary services,
and Equinix agrees to provide such to Customer, on the terms and conditions set out herein.
 Agreement:
  1.
    
    The term Agreementas used in this MSA and in the General Terms and Conditions attached
hereto as Attachment A (General T&Cs) shall mean this MSA and all documents incorporated
into this MSA by reference, including the General T&Cs, and all documents referred to in
this MSA and in the General T&Cs as being incorporated by reference into this Agreement,
including the Policies. The specific Services to be provided are described in a Service
Order (Service Order) or a Statement of Work (SOW) or a series of Service Orders or
SOWs, which are also incorporated herein by reference. Capitalised terms used in this MSA
but not defined in this MSA shall have the meaning ascribed to them in the General T&Cs.2.
    
    Payment Terms and Taxes2.1
    
    The Customer shall pay the Service Fees to Equinix on or before the date specified in Clause
2.4. Service Fees may also be referred to as Chargesunder this Agreement and may include
any of the following, Installation Charges, Non-Recurring Charges, Monthly Recurring
Chargesor MRR, Advance Charges, Usage Chargesand/or Power Charges, as these may be
specified in a Service Order or SOW.2.2
    
    All amounts payable by the Customer to Equinix under this Agreement shall be exclusive of
VAT (if any). Such VAT shall be charged in addition to such amounts. For the purposes of this
Agreement, VATmeans value added tax as provided for in the Value Added Tax Act 1994, and
any other present or future tax, levy, impost, charge, fee, deduction or withholding or any
nature and whatever called, by whomsoever, on whomsoever and wherever imposed, levied,
collected, withheld or assessed.2.3
    
    If any amount is not paid by the close of business on the date specified in Clause 2.4,
Equinix reserves the right to charge the Customer interest thereon (before and after the
judgment of any Court of competent jurisdiction) at the Interest Rate from the date
specified in Clause 2.4 until such amount is paid. For the purposes of this Agreement,
paid shall mean that funds are available for immediate use by Equinix, and Interest Rate
shall mean the rate of 4% over the base rate of HSBC Bank pic from time to time.2.4
    
    The invoicing and payment terms for the Service Fees shall be as follows:
 (a)
    
    Any installation Charges or Non Recurring Charges shall be invoiced 50%: (i)
on the execution of a Service Order and shall be paid on the date the invoice is
received and, in any event, prior to installation; and (ii) upon completion of
installation as advised to the Customer by Equinix and shall be paid within 30 days
from the date of the invoice.(b)
    
    All Monthly Recurring Charges shall be invoiced monthly in advance on the
first day of the month. Invoices for such Monthly Recurring Charges shall be paid
within 30 days from the date of invoice.(c)
    
    Any Advance Fees shall be invoiced on the date of execution of a Service
Order by Equinix. Invoices for such Advance Fees shall be paid prior to installation
and, in any event, no later than 10 days from the date of the invoice.(d)
    
    Any Usage Charges shall be invoiced monthly in arrears on the first day of
the month following the provision of the Services to which the Usage Charges relate
and shall be paid within 30 days from the date of invoice.
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2.5
    
    Equinix reserves the right to automatically increase the Monthly Recurring Charges in
line with the retail prices index on the first of January each year.2.6
    
    In addition to its rights under the terms of Clause 2.5 above, Equinix reserves the right
to automatically increase the Power Charges of the first of January and first of July each
year in line with any reasonable and evidenced increases in its direct electrical supply
costs.3.
    
    Data Protection.3.1
    
    The Customer acknowledges that Equinix, Equinix Parties and their respective agents will, by
virtue of the provision of Services, come into possession of Customer Data. The Customer
warrants that it has obtained and will obtain all legally required consents and permissions
from relevant parties (including data subjects) for the use, processing and transfer of
Customer Data as described in this Clause 3.3.2
    
    Equinix shall implement appropriate technical and organisational measures to protect
Customer Data against accidental or unlawful destruction or accidental loss, alteration,
unauthorised disclosure or access and against other unlawful forms of processing.3.3
    
    The Customer acknowledges and agrees that Equinix, Equinix Parties and their respective
agents may use, process and/or transfer Customer Data, subject to compliance with the U.K.
Data Protection Act and other applicable laws: (i) In connection with the provision of
Services; (ii) to incorporate Customer Data into databases controlled by Equinix or Equinix
Parties for the purpose of account administration, billing and reconciliation, operational
maintenance and support activities, fraud detection and prevention, and customer and market
analysis and reporting, and (iii) to communicate to the Customer by voice, letter, fax or
email regarding products and services of Equinix or Equinix Parties. The Customer may
withdraw consent for such use, processing or transfer of Customer Data as set out in (iii)
above by sending written notice to Equinix in accordance with the prescribed form, available
from Equinix on request. The Customer acknowledges that it has right to access Customer Data
upon written notice and have any agreed errors in such Customer Data rectified.3.4
    
    For the purposes of this Clause 3, Customer Datashall mean data containing personal
and/or private information of the Customer, its agents or employees or any authorised user of
the Services (including Sub-Licensees) and its agents or employees, or other similar such
data provided to or obtained by Equinix in connection with the provision of Services, and
whose use, processing or transfer of such data is regulated by law or regulation as personal
data where Equinix, Equinix Parties or their respective agents come into possession of such
Customer Data.4.
    
    Non-SolicitationThe Customer shall not during the Term or for twelve months thereafter solicit or entice
away or endeavour to solicit or to entice away or assist any other person whether by means
of the supply of names or expressing views on suitability or otherwise howsoever solicit or
entice away from Equinix any employee of Equinix or person contracted to tender services to
Equinix.5.
    
    Modifications to the General T&Cs.The terms and conditions set out in the General T&Cs are
incorporated by
reference info this MSA, with the following modifications:5.1
    
    In addition to the wording set out in Section 1 of the General T&Cs, the existing second sentence shall become the
third sentence and a new second sentence shall be added as follows:Each Order once signed by both Parties shall continue until the end of the Service Term,
upon which the Order shall automatically renew for a further period of 12 months unless
either Party has notified the other Party of its intention to terminate the Order as at
the end of the Service Term by providing at least 3 months prior written notice.5.2
    
    In addition to the provisions of Section 3 of the General T&Cs, the Customer agrees to
comply at all times with the Policies in relation to access to the IBX Centre and access and
use of the Licensed Space, including but not limited to the Secure Data Centre Access
Procedure.5.3
    
    Notwithstanding the provisions of Section 4 or 5 of the General T&Cs or any other provision
of this Agreement, nothing in this Agreement excludes or limits or purports to exclude or
limit the liability of Equinix for: (a) death or personal injury resulting from negligence;
or (b) for any damage or liability incurred by Customer as a result of fraud or fraudulent
misrepresentation by Equinix; or (c) for any liability incurred by Customer as a result of
any breach by Equinix of the condition as to title or the warranty as to quiet possession
implied by section 2 of the Supply of Goods and Services Act 1982.
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5.4
    
    Further to Section 10(h) of the General T&Cs, no person who is not a Party to
this Agreement shall have any right under the Contracts (Rights of Third Parties)
Act 1999 to enforce any term of this Agreement.6.
    
    Governing Law and Jurisdiction. This Agreement Shall be governed by and construed in
accordance with English
law. The Parties Irrevocably submit to the exclusive jurisdiction of the Courts of
England and Wales for the purpose of hearing and determining any dispute arising out
of this Agreement and for the purpose of enforcement of any judgment against their
respective assets.7.
    
    For the avoidance of doubt, this MSA shall in no way affect any orders for
services provided by any other Equinix Company to any other Customer Company.
Furthermore, Equinix and Customer acknowledge that the terms and conditions contained
in this MSA are not binding upon any other Equinix Company, other than Equinix, or
Customer Company, other than Customer, and that no other Equinix Company or Customer
Company is required to agree to any of the terms and conditions set out in this MSA.8.
    
    No variation to this Agreement shall be effective unless made in writing and signed by both
the Parties.9.
    
    This Agreement may be executed in any number of counterparts and by the Parties on
separate counterparts, each of which when so executed and delivered shall be an
original, but all the counterparts shall together constitute one and the same
instrument.
  Customer
    
    
    
    
    
    EquinixThe person signing below hereby warrants
and represents to have full authority to
execute this Agreement on behalf of the
Customer.
    
    
    
    The person signing below hereby warrants and represents
to have full authority to execute this Agreement on
behalf of
Equinix.Signature:
    
    /s/ John Kalan
    
    
    
    Signature:
    
    /s/ Wynn MccabeName:
    
    John Kalan
    
    
    
    
    
    Name:
    
    Wynn MccabeTitle:
    
    VP Operations
    
    
    
    
    
    Title:
    
    Sales Director
 Address For Notices:
    
    Address for Notices:Attn. Accounts Payable
    
    Managing Director2711 N. Haskell Ave
    
    Equinix (UK) LimitedSuite 2300
    
    2 Buckingham AvenueDallas TX 75204
    
    Slough Trading EstateUSA
    
    Slough SL 14NBUnited KingdomFax: 214.515.7385
    
    Fax: +44 (0)1763 828 835Email: jkalan@zixcorp.com
    
    Email: As advised by Equinix from time to time.with a copy to:Vice President, LegalEquinix Group Limited51-53 Great Marlborough StreetLondon W1F 7JTUnited KingdomFax: +44 (0)20 7534 2133Email: As advised by Equinix from
time to time.
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Attachment A
General T&Cs
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Agreement Number
 GENERAL TERMS AND CONDITIONS
 Note regarding use of this document:
  1. Term of Agreement
  2. Ordering and Provision of Services
  3. Access and Use of the IBX Centers, and Use of Customers Equipment
     Related Agreements
 License
 4. Indemnification
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5. Warranty Disclaimer Limitation of Liability, Credits
      6. Insurance
  7. Termination of Agreement and Suspension of Service
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8. Removal of Customers Property
 Terminated Space Customer Property
   9. Confidential Information
    10. Miscellaneous
 Notice.
 Entire Agreement.
 Construction.
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Survival.
 Equinix Affiliates, independent Contractors; Assignment.
 Force Maleure.
 Conflicts.
 General.
     11. Definitions
 Accompanying Person:
 Affiliate: control controlling, controlled by, under common control
with,
 Associated Entity:
 Authorized Person:
 Billing Commencement Date:
 Confidential Information:
 Cross-Connect:
 Customer Care Website:
 Customer Company:
 Customer Cross-Connect:
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Customers Equipment:
 Customer Parties:
 Equinix Company:
 Equinix Parties:
 IBX Centers:
 Licensed Space:
 Online Order:
 Order:
 Order Confirmation:
 Parties:
 Party:
 Phone Order:
 POD Equipment:
 Policies:
 Services:
 Service Fees:
 Service Term:
 Smart Hands Services:
 Sublicensed Space:
 Sublicensee:
 Taxes:
 Term:
 Customer to
complete:
    
    
    
    Equinix to complete:Acknowledged and agreed.
    
    
    
    Acknowledged and agreed.Customer Name:
    
    ZixCorp Global, Inc.(Complete Legal Name)
 Authorized Signature:
    
    /s/ John Kalan
    
    
    
    Authorized Signature:
    
    /s/ Wynn MccabePrinted Name: John Kalan
    
    
    
    
    
    Printed Name: Wynn MccabeTitle: VP Operations
    
    
    
    
    
    Title: Sales Director
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