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Last Modified:  April 04, 2024
                
    

                  


      
  
      
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Jump To...  Plant and Plant Product Imports and ExportsPlant and Plant Product Imports and Exports
        International ServicesInternational Services
        Animal and Animal Product Imports and ExportsAnimal and Animal Product Imports and Exports

  Plant and Plant Product Imports and Exports
        
  
  

  
  
  
      
  
Not sure who to contact? We can help!
            Select an option from the list below.
            
I want to...
    pay user fees or ask about user fee-related policiesask questions about using the Automated Commercial Environment to submit APHIS-required import data for plants, animals, or their productsbring plants or plant products into the United States when traveling or ask about import or transit permits and requirements for plants, plant products, or related materialsask about offshore agricultural commodity preclearance activities in foreign countries or offshore certification programsbecome an approved facility to handle regulated garbage or ask about related policyreport illegal or smuggled agricultural products or learn how to import agricultural goods legallycheck the status of a propagative material shipment, notify us of a pending shipment, or ask about local clearance processescheck the status of product that is located at a USDA plant germplasm facilityfind an export certification specialist in my State or ask about export requirements for plants or plant products
            
Agricultural Quarantine and Inspection User Fees
                                APHIS and U.S. Customs and Border Protection work together at our Nation's ports of entry to provide Agricultural Quarantine and Inspection (AQI) services. Contact our program specialists for questions about AQI user fees, including payments, how we set the fees, and related policies.
                                                            

For policy questions:
        PPQ Pest Exclusion and Import Programs
                            Cost and Fee Analysis Division
                Email: aqi.user.fees@usda.gov
                                                    Phone: 301-851-2338
                                                            

For financial and remittance submission questions:
        Accounts Receivable Team
                            AQI Accounts Receivable Team
                Email: abshelpline@usda.gov
                                                    Phone: 612-336-3400
                                                    Alt-Phone: 877-777-2128
                                                    Fax: 612-336-3563
                            Credit Card Payments
                        
www.pay.gov
            
            Payment Mailing Address
                        USDA, APHIS, AQI
                        P.O. Box 979044
                        St. Louis, MO 63197
                                                    Physical Mailing Address (Overnight Mail)
                        USDA, APHIS, AQI
                        Attn: Gov’t Lockbox, P.O. Box 979044
                        1005 Convention Plaza | St. Louis, MO 63101
                Credit Card Payments
            
www.pay.gov
                                                            

For U.S. Customs and Border Protection (CBP) policy questions:
        Dianna Bowman
                            CBP Agriculture Programs and Trade Liaison
                Email: dianna.bowman@cbp.dhs.gov


                                                                                                                Automated Commercial Environment
                                Contact APHIS' Automated Commercial Environment (ACE) team if you have technical questions about using the APHIS Core Message Set to file APHIS-required import data in ACE for plants, animals, or their products.
                                                            

APHIS Core Message Set Help Desk
                        Email: ace.itds@usda.gov
                                                    Phone: 833-481-2102
                                                            

ACE Team
                        Email: ace.itds@usda.gov


                                                                                                                Import Permits and Requirements for Plants and Plant Products
                                Travelers and importers may contact specialists with APHIS' Plant Protection and Quarantine (PPQ) program for a wide range of questions. We can advise on permits and requirements for importing plants and plant products (including wood, wood products, endangered plant species, and transit shipments) and what products are and are not allowed into the United States from abroad. We can also answer questions about permits for plant pests, plant pathogens, biological control agents, bees, plant pest diagnostic laboratories, soil, soil microbe isolation laboratories, Federal noxious weeds, and parasitic plants.
                                                            

For help with transit permits (PPQ Form 586):
        Transit Permits Team
                        Email: ppq.transit.permits@usda.gov
                                                    Phone: 877-770-5990
                                                            

For help with controlled import permits (PPQ Form 588):
        Controlled Import Permits Team
                        Email: controlled.import.permits@usda.gov
                                                    Phone: 301-851-2046
                                                            

For help with postentry quarantine permits (PPQ Form 546):
        Postentry Quarantine Permits Team
                        Email: plantsforplantingpermits@usda.gov
                                                    Phone: 301-851-2322
                                                            

For general questions:
        Plant Permits Team
                        Email: plantproducts.permits@usda.gov
                                                    Phone: 877-770-5990
                                                            

For questions about CITES (endangered plant species)
        CITES Team
                        Phone: 301-851-2347
                                                            

For questions about permits for regulated organisms and soil:
        Pest Permits Team
                        Email: pest.permits@usda.gov
                                                    Phone: 301-851-2285
                                                    Alt-Phone: 866-524-5421


                                                                                                                Commodity Preclearance and Offshore Monitoring Programs
                                Importers, producers, growers, industry representatives, and others may contact specialists with APHIS' Plant Protection and Quarantine program for questions about our preclearance and offshore certification activities. This includes offshore agricultural commodity preclearance activities in foreign countries, certification of offshore plant production facilities in foreign countries, and the Offshore Greenhouse Certification Program.
                                                            

Preclearance Team
                        Email: aphis-ppq-pop-pmt@usda.gov


                                                                                                                Regulated Garbage
                                U.S.-based companies, aircraft cleaners, cartage firms, fixed-base operators, and others may contact APHIS plant health program specialists for questions about handling regulated garbage. We can advise on current policy for handling regulated garbage at U.S. ports of entry and, for those interested, assist you in becoming an approved facility.
                                                            

To become an approved facility:
        Regulated Garbage Facilities
                        Email: ppq.ops.regulated.garbage@usda.gov
                                                    Phone: 970-494-7483
                                                                    Fax: 970-494-7501
            
            Mailing Address:
                        Field Operations, c/o AQI VMO Director
                        2150 Centre Ave., Bldg. B
                        Fort Collins, CO 80526
                                                            

To ask about the policy:
        Regulated Garbage Policy Team
                        Phone: 301-851-3128


                                                                                                                Smuggling Interdiction and Trade Compliance
                                Contact APHIS' Smuggling Interdiction and Trade Compliance staff if you think an agricultural product was imported into the United States without proper clearance. We can also answer questions about how to import agricultural goods (including animal products and byproducts) legally.
                                                            

Smuggling Interdiction and Trade Compliance
                        Email: sitc.mail@usda.gov
                                                                                    Fax: 800-877-3835


                                                                                                                Plant Inspection Stations
                                Most imported plant material intended for propagation must transit through a USDA Plant Inspection Station to complete clearance and processing. Contact your nearest station to check the status of a shipment or notify us of a pending shipment. Our staff can also answer questions about local clearance processes.
                                                    
- Select a State -Mariana IslandsU.S. Virgin IslandsAlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasTrust TerritoriesUnlisted Ports of EntryUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming
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                                                                                                                Plant Germplasm Quarantine Program
                                Importers may contact APHIS' Plant Germplasm Quarantine Program for questions about the status of a product at one of our facilities.
                                                            

Plant Germplasm Quarantine Program
                        Phone: 301-313-9315


                                                                                                                Export Certification
                                APHIS has Certification Specialists nationwide with expertise in export programs for plants and plant products. Contact the specialist in your State for questions about requirements for exporting commodities to another country.
                                                    
- Select a State -Mariana IslandsU.S. Virgin IslandsAlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasTrust TerritoriesUnlisted Ports of EntryUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming
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            Trade Contacts

  International Services
        
  
  

  
  
  
      
  
International Services Offices
                                APHIS has Foreign Service Officers and staff in nearly 30 countries overseas. Contact a specific office for questions about available animal and plant health inspection services in that country. Some countries are serviced by staff in other countries. Your contact office may be in another country.
                                                    
- Select a Country -AustriaBelgiumBoliviaBrazilChinaColombiaCosta RicaDominican RepublicEgyptFranceGuatemalaIndiaItalyJapanKenyaKoreaMexicoPanamaPeruPhilippinesSenegalSouth AfricaTaiwanThailandTrinidad and TobagoVietnam
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            Trade Contacts

  Animal and Animal Product Imports and Exports
        
  
  

  
  
  
      
  
Not sure who to contact? We can help!
            Select an option from the list below.
            
I want to...
    ask about importing or inspecting a live animal from a foreign country, quarantines, or export inspectionscheck international pet travel requirements or ask about endorsing an export or health certificate for live animalsask about endorsing an animal product export certificate or related questionsschedule an inspection for animal productsask about importing animal products into or transiting them through the United States, confirm current trade restrictions, or check related testing requirementsask about importing live animals into or transiting them through the United States, confirm current trade restrictions, or check related testing requirementsask questions about using the Automated Commercial Environment to submit APHIS-required import data for plants, animals, or their productsask about permit requirements to import dogs for resale or adoption or get help applying for a permitrequest an evaluation of animal health status for a foreign region or ask about the risk assessment process or related topics
            
Port Services (by State)
                                APHIS Veterinary Services oversees animal inspection and quarantine activities at ports throughout the United States. Contact your nearest Port Services office for questions about import inspections at a port of entry, quarantine of animals arriving from a foreign country, requesting approval as a private animal import quarantine facility, or scheduling an inspection for animal export.
                                                    
- Select a State -Mariana IslandsU.S. Virgin IslandsAlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasTrust TerritoriesUnlisted Ports of EntryUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming
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                                                                                                                Export Trade Services (by State)
                                APHIS has animal health officials available nationwide with expertise in export requirements for animals. Contact your nearest office for questions about international pet travel requirements (including health certificate endorsement) or endorsing an export or health certificate for live animals.
                                                    
- Select a State -Mariana IslandsU.S. Virgin IslandsAlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasTrust TerritoriesUnlisted Ports of EntryUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming
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                                                                                                                Animal Product Export Certificate Endorsement or Related Questions
                                For animal product export or certificate endorsement questions, select your State to email the appropriate office and include "Animal products: endorsement or question" plus your State's name in the subject line.
                                                    
- Select a State -Mariana IslandsU.S. Virgin IslandsAlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasTrust TerritoriesUnlisted Ports of EntryUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming
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                                                                                                                Animal Product Export Facility Inspections
                                For animal product export facility inspection requests, select your State to email the appropriate office and include "Facility Inspection" plus your State's name in the subject line.
                                                    
- Select a State -Mariana IslandsU.S. Virgin IslandsAlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasTrust TerritoriesUnlisted Ports of EntryUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming
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                                                                                                                Animal Product Import and Export
                                Contact APHIS' Animal Product Import and Export team for questions about current trade restrictions, testing requirements for international trade, importing an animal product into the United States, or transiting an animal product through the United States.
                                                            

Animal Product Import and Export
                        Email: apie@usda.gov
                                                    Phone: 301-851-3300
            
            Mailing Address
                        USDA-APHIS-VS
                        4700 River Rd., Unit 40
                        Riverdale, MD 20737
        
                Note:
            Email is preferred. For urgent requests, state "URGENT" in the email subject line.
                                                            

For urgent requests:
        Keith Wiggins
                        Email: keith.d.wiggins@usda.gov
                                                    Phone: 301-851-2024


                                                                                                                Live Animal Import and Export
                                Contact APHIS' Live Animal Import and Export team for questions about current trade restrictions, testing requirements for international trade, importing a live animal into the United States, or transiting a live animal through the United States.
                                                            

For questions about import permits or permit applications:
        Live Animal Import Permit Team
                        Email: laipermits@usda.gov
                                                    Phone: 301-851-3000
                                                            

For general questions related to the import of a live animal:
        Live Animal Import and Export
                        Email: laie@usda.gov
                                                    Phone: 301-851-3300
                                                            

For urgent requests:
        Shanna Siegel
                        Email: shanna.l.siegel@usda.gov
                                                    Phone: 301-851-3455


                                                                                                                Automated Commercial Environment
                                Contact APHIS' Automated Commercial Environment (ACE) team if you have technical questions about using the APHIS Core Message Set to file APHIS-required import data in ACE for plants, animals, or their products.
                                                            

APHIS Core Message Set Help Desk
                        Email: ace.itds@usda.gov
                                                    Phone: 833-481-2102
                                                            

ACE Team
                        Email: ace.itds@usda.gov


                                                                                                                Import Permits (Dogs for Resale and Adoption)
                                APHIS' Animal Care program works with partners at U.S. ports of entry to make sure dogs imported into the United States for commercial sale or adoption meet the Animal Welfare Act's health, age, and vaccination requirements. Contact our team if you have questions about import permit requirements for these dogs or need help applying for a permit.
                                                            

Live Dog Import Permit Team
                        Email: ac.dogimport.mailbox@usda.gov
                                                    Phone: 816-737-4223
                                                                    Fax: 970-494-7461
            
            Mailing Address:
                        2150 Centre Ave.
                        Bldg. B, Mailstop 3W11
                        Fort Collins, CO 80526


                                                                                                                Regionalization Evaluation Services
                                Importers, foreign governments, and others may contact APHIS' Regionalization Evaluation Services for questions about regionalization or compartmentalization evaluations, commodity trade requests, the risk assessment process, and risk mitigation measures.
                                                            

Regionalization Evaluation Services
                        Email: askregionalization@usda.gov
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