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[Federal Register Volume 77, Number 243 (Tuesday, December 18, 2012)]
[Notices]
[Pages 74826-74827]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2012-30375]

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ARCHITECTURAL AND TRANSPORTATION BARRIERS COMPLIANCE BOARD

Notice of Intent To Seek OMB Approval To Collect Information: On-
Line Architectural Barriers Act (ABA) Complaint Form

AGENCY: Architectural and Transportation Barriers Compliance Board.

ACTION: Notice and request for comments.

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SUMMARY: The Architectural and Transportation Barriers Compliance Board 
(Access Board) plans to request approval by the Office of Management 
and Budget (OMB) of a new information collection. As required by the 
Paperwork Reduction Act of 1995, we are providing opportunity for 
public comment on this action. After obtaining and considering public 
comment on this notice, and publishing a second notice requesting 
public comments for an additional 30 days, we plan to submit an 
information collection request package to OMB and request approval for 
three years.

DATES: Written comments on this notice must be received by February 19, 
2013 to be assured of consideration. Comments received after that date 
will be considered to the extent practicable.

ADDRESSES: Address all comments concerning this notice to Lisa 
Fairhall, Deputy General Counsel, Access Board, 1331 F Street NW., 
Suite 1000, Washington, DC 20004.

FOR FURTHER INFORMATION CONTACT: Lisa Fairhall, Deputy General Counsel, 
Access Board, 1331 F Street NW., Suite 1000, Washington, DC 20004; 
telephone 202-272-0046; TTY 202-272-0082; or send email to 
board.gov">fairhall@access-board.gov.

SUPPLEMENTARY INFORMATION: 
    Title of Collection: On-line Architectural Barriers Act (ABA) 
Complaint Form.
    OMB Number: 3014-NEW.
    Expiration Date of Approval: Not applicable.
    Type of Request: New information collection.
    Abstract: The Architectural and Transportation Barriers Compliance 
Board (Access Board) is seeking to make the process for submitting 
complaints under the Architectural Barriers Act (ABA) easier to use, 
more efficient, and timely. Complainants will be able to submit a 
complaint on-line using a standardized web-based complaint form which 
will prompt them to provide pertinent data necessary for the Access 
Board to investigate an ABA complaint. You may view the electronic data 
collection instrument on-line at http://cts.access-board.gov/formsiq/form.do?formset_id=2&ds=fdd&reload=true or obtain a copy of the 
instrument from Ms. Fairhall.

Use of the Information

    The Access Board enforces the ABA by investigating complaints 
submitted by members of the public concerning particular buildings or 
facilities designed, altered, or built, by or on behalf of, or leased 
by, federal agencies, or financed by federal funds. Complaints can 
currently be submitted by email, mail or fax. The proposed on-line 
complaint form will allow complainants to submit ABA complaints 
electronically and receive notification that their complaint has been 
received, together with the complaint number for them to use when 
making inquiries about the status of their complaint. The Access Board 
is not requiring all complaints to be submitted using the on-line 
complaint form; the Access Board will continue to accept complaints 
submitted by email, mail, or fax.
    Complainants must submit in writing the name and address of the 
building or facility and a brief description of each barrier to 
accessibility they have found at the building or facility. Additional 
information about the facility, such as when it was built or known 
sources of federal funding, is helpful but not necessary. Personal 
information, including the complainant's name, address, phone number 
and email address is optional and, where provided, is not disclosed 
without written permission from the complainant. The new on-line 
complaint form will prompt complainants to provide the information 
necessary for Access Board staff to initiate an investigation into a 
complaint. In addition, complainants will be able to attach electronic 
files containing pictures, drawings, or other relevant documents to the 
on-line complaint form when it is filed. The Access Board anticipates 
that use of the on-line complaint form will improve the completeness of 
the information included in complaints that are submitted for 
investigation, and this will expedite processing of complaints. In 
addition, complainants will be able to submit complaints 24 hours a 
day, seven days a week and receive electronic notification that their 
complaint has been received.

Estimate of Burden

    Public reporting burden for this collection of information is 
estimated to average less than 30 minutes to complete the on-line 
complaint form, depending on the number of alleged barriers the 
complainant identifies.
    There is no financial burden on the complainant. Use of the on-line 
form should relieve much of the burden that the current practice of 
mailing paper complaints puts on complainants. The Access Board is not 
requiring all complaints to be submitted using the on-line complaint. 
The Access Board will continue to accept complaints submitted by email, 
mail, or fax.

Respondents

    Individuals. Approximately 200 individuals file accessibility 
complaints with the Access Board each year.

Estimated Number of Responses

    Assuming all complainants choose to file complaints using the on-
line complaint form, approximately 200

[[Page 74827]]

individuals would use the on-line complaint form annually.

Frequency of Responses

    Complainants need only submit one on-line form for each building or 
facility at which they have found accessibility barriers, regardless of 
the number of barriers they found. Most complainants file only one ABA 
complaint. Complainants will need to submit a separate form for each 
additional building or facility at which they have found an 
accessibility barrier.

Estimated Total Annual Burden on Respondents

    Approximately 30 minutes per respondent total time is all that will 
be needed to complete the on-line complaint form, for a total of 100 
hours annually.

Comments

    Comments are invited on (a) whether the proposed collection of 
information is necessary for the proper performance of the functions of 
the agency, including whether the information will have practical 
utility; (b) the accuracy of the estimated burden of the proposed 
collection of information; (c) ways to enhance the quality, utility, 
and clarity of the information from respondents; and (d) ways to 
minimize the burden of the collection of information on those who are 
to respond, including the use of automated collection techniques or 
other forms of information technology.

David M. Capozzi,
Executive Director.
[FR Doc. 2012-30375 Filed 12-17-12; 8:45 am]
BILLING CODE 8150-01-P
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