In the Missouri Court of Appeals 

Eastern District

DIVISION THREE

KIRK WILSON, ) No. ED104512

 )

Appellant, ) 

 ) 

vs. ) Appeal from the Labor and Industrial

 ) Relations Commission

PROGRESSIVE WASTE SOLUTIONS ) 

OF MO, INC., and DIVISION OF )

EMPLOYMENT SECURITY, ) 

 ) 

Respondent. ) Filed: January 24, 2017

Introduction

Kirk Wilson (“Wilson”) appeals from the Labor and Industrial Relations Commission’s 

(the “Commission”) determination that he was disqualified from receiving unemployment benefits 

because he committed misconduct in connection with his employment at Progressive Waste 

Solutions of Mo, Inc. (“Progressive Waste”). We reverse and remand to the Commission with 

instructions to award Wilson unemployment benefits.

Factual and Procedural History

Progressive Waste is a solid waste hauling company where Wilson worked as a commercial 

driver from June 6, 2015 until his discharge on January 4, 2016. Wilson’s duties primarily 

consisted of solid waste disposal. Wilson was involved in two accidents during his employment. 

On November 18, 2015, Wilson hit a light pole while driving through a parking lot to collect a 

trash container. Wilson was collecting the container later than normal and knew there were 

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children attending a day care in the area. Wilson stated he was cautiously watching to avoid hitting

children and inadvertently hit the light pole. He was driving approximately ten miles per hour 

when the accident occurred. The accident caused $12,000 in damage to Progressive Waste’s 

vehicle. Progressive Waste gave Wilson a final written warning. 

On December 28, 2015, while collecting a trash container in a tight enclosure at an 

apartment complex, Wilson swiped a short concrete wall. It was raining, there was an improperly 

parked vehicle in the route, and there was no one to help Wilson through the tight space to avoid 

hitting the vehicle. The accident tore the air lines off the air tank. Progressive Waste’s mechanic 

came to the apartment complex and reattached the air lines. There was no evidence presented 

regarding either the extent of the damage or the cost of repair. Wilson’s supervisor sent him home 

that day and assured Wilson he was not terminated. Progressive Waste discharged Wilson one 

week later for preventable accidents. 

Wilson stated that although he received an employee handbook, he was unaware of any 

policies regarding Progressive Waste’s accident and disciplinary procedures. Progressive Waste 

failed to include any written accident and disciplinary policies in the record.1

After his termination, Wilson applied for unemployment benefits. Progressive Waste filed 

a written protest of Wilson’s claim for benefits. A deputy for the Missouri Division of Employment 

Security (the “Division”) determined Wilson was disqualified from receiving unemployment 

benefits because he was discharged for misconduct related to the two accidents. Wilson appealed 

the deputy’s determination to the Division’s Appeals Tribunal. The Appeals Tribunal held a 

hearing and affirmed the deputy’s determination, finding that “[t]he claimant’s recurrent 

negligence was of such degree as to manifest culpability and constitute misconduct” because he 

1 While the copy of the employee handbook included in the record lists some company policies, there is no reference 

to any accident or disciplinary policies. 

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struck stationary objects, and the accidents occurred less than two months apart. Wilson appealed 

the decision of the Appeals Tribunal to the Commission, which affirmed and adopted the decision 

of the Appeals Tribunal. Wilson now appeals to this Court.

Points Relied On

Wilson raises two points on appeal. He argues the Commission erred in finding he engaged 

in misconduct connected with work because its ruling is erroneous as a matter of law pursuant to 

section 228.2102 in that (1) two accidents that are six weeks apart and were determined to be the 

result of carelessness are not misconduct; and (2) the facts in the record do not support the 

Commission’s finding that Wilson’s two accidents that were six weeks apart are misconduct.

Standard of Review and Burden of Proof

The Missouri Constitution guarantees the right of judicial review of administrative 

decisions affecting the substantive rights of individuals. MO. CONST. art V, § 18. Section 288.210 

provides that this constitutional right may be exercised by filing a notice of appeal with the 

Commission and sets forth the standard of review that courts must apply:

The findings of the commission as to the facts, if supported by competent and 

substantial evidence and in the absence of fraud, shall be conclusive, and the 

jurisdiction of the appellate court shall be confined to questions of law.

Section 288.210. This statute identifies four grounds on which a reviewing court may overturn the 

Commission’s decision: (1) the Commission acted without or in excess of its powers; (2) the 

decision was procured by fraud; (3) the facts found by the Commission do not support the award; 

or (4) the record lacks sufficient competent evidence to support the award. Id.; Clay v. Fehlig Bros. 

Box & Lumber Co., 485 S.W.3d 780, 781 (Mo. App. E.D. 2016). 

2 All statutory references are to RSMo (2000), unless otherwise indicated.

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“Whether the award is supported by competent and substantial evidence is judged by 

examining the evidence in the context of the whole record.” Hampton v. Big Boy Steel Erection, 

121 S.W.3d 220, 223 (Mo. banc 2003); see also Seck v. Dep’t of Transp., 434 S.W.3d 74, 79 (Mo. 

banc 2014). “This Court defers to the Commission on issues involving the credibility of witnesses 

and the weight given to testimony.” Johnson v. Denton Constr. Co., 911 S.W.2d 286, 288 (Mo. 

banc 1995). However, in so doing, we do not view “the evidence and all reasonable inferences 

drawn therefrom in the light most favorable to the award.” Hampton, 121 S.W.3d at 223. “Whether 

the Commission’s findings support the conclusion that a claimant engaged in misconduct 

connected with his or her work is a question of law,” which we review de novo. Fendler v. Hudson 

Servs., 370 S.W.3d 585, 588–89 (Mo. banc 2012) (internal citations omitted). 

When the Commission adopts the decision of the Appeals Tribunal, the Court of Appeals 

considers the Appeals Tribunal’s decision to be the decision of the Commission for purposes of 

review. Stahl v. Hank’s Cheesecakes, LLC, 489 S.W.3d 338, 342 (Mo. App. E.D. 2016).

“In general, a claimant bears the burden of demonstrating that he or she is entitled to 

unemployment benefits; however, when the employer claims that the applicant was discharged for 

misconduct, the burden shifts to the employer to prove the claim of misconduct connected with 

work.” White v. Div. of Emp’t Sec., 431 S.W.3d 583, 586 (Mo. App. W.D. 2014) (internal citations 

omitted). As a result, Progressive Waste had the burden of proving by a preponderance of the 

evidence that Wilson committed misconduct connected with work. See id. 

Discussion

A claimant is disqualified from receiving unemployment benefits if he was discharged for 

misconduct connected with work. Section 288.050.2. “Misconduct” is defined as:

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[C]onduct or failure to act in a manner that is connected with work, regardless of 

whether such conduct or failure to act occurs at the workplace or during work hours, 

which shall include:

(a) Conduct or a failure to act demonstrating knowing disregard of the employer’s 

interest or a knowing violation of the standards which the employer expects of his 

or her employee; 

(b) Conduct or a failure to act demonstrating carelessness or negligence in such 

degree or recurrence as to manifest culpability, wrongful intent, or a knowing 

disregard of the employer’s interest or of the employee’s duties and obligations to 

the employer;

(c) A violation of an employer’s no-call, no-show policy; chronic absenteeism or 

tardiness in violation of a known policy of the employer; or two or more 

unapproved absences following a written reprimand or warning relating to an 

unapproved absence unless such absences are protected by law;

(d) A knowing violation of a state standard or regulation by an employee of an 

employer licensed or certified by the state, which would cause the employer to be 

sanctioned or have its license or certification suspended or revoked; or

(e) A violation of an employer’s rule, unless the employee can demonstrate that:

a. He or she did not know, and could not reasonably know, of the rule’s 

requirements;

b. The rule is not lawful; or

c. The rule is not fairly or consistently enforced.

Section 288.030.1(23) RSMo 2000 (Cum. Supp. 2015). 

The parties do not dispute that Wilson had two accidents connected with work. The 

Commission, adopting the Appeals Tribunal’s decision, found that “[t]he claimant’s recurrent 

negligence was of such degree as to manifest culpability and constitute misconduct” because 

Wilson negligently struck stationary objects, and the accidents occurred less than two months 

apart.

3 For that reason, we review the claim of misconduct under section 288.030.1(23)(b).

3 The Commission’s decision provides, in pertinent part:

The claimant was discharged for his involvement in two accidents in less than two months. The 

claimant demonstrated negligence in such degree or recurrence as to manifest culpability. Both 

accidents were due to the claimant’s negligence as the claimant struck stationary objects. The 

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The parties agree that Wilson’s actions were careless or negligent. In that regard, we 

acknowledge that Employer was justified in terminating Wilson’s employment after the two 

accidents. See Richardson v. Div. of Emp’t Sec., 361 S.W.3d 425, 430 (Mo. App. W.D. 2011). 

However, “[w]hether an employer has solid grounds to terminate an employee is not the same 

issue as whether the former employee qualifies for compensation.” Hoover v. Cmty. Blood Ctr., 

153 S.W.3d 9, 13 (Mo. App. W.D. 2005); see also Tolliver v. Friend Tire Co., 342 S.W.3d 428, 

432 (Mo. App. E.D. 2011). For a denial of benefits to be proper, Progressive Waste was required 

to prove that the accidents demonstrated “carelessness or negligence in such degree or recurrence 

as to manifest culpability, wrongful intent, or a knowing disregard of the employer’s interest or of 

the employee’s duties and obligations to the employer.” Section 288.030.1(23)(b); see Richardson, 

361 S.W.3d at 430. 

Missouri courts have consistently held that simple acts of negligence, accidents and 

mistakes, bad judgment, or poor workmanship do not rise to the level of scienter required to 

constitute disqualifying misconduct. See, e.g., Yellow Freight Sys. v. Thomas, 987 S.W.2d 1, 2, 4 

(Mo. App. W.D. 1998) (holding claimant demonstrated an isolated act of simple negligence, not 

misconduct, when he struck a parked bus because the sun’s reflection prevented him from seeing 

the bus’s brake lights, and the road conditions were poor); Wieland v. St. Anthony’s Med. Ctr., 294 

S.W.3d 77, 79 (Mo. App. E.D. 2009) (finding no misconduct when claimant mistakenly mislabeled 

blood types); Tolliver, 342 S.W.3d at 432 (holding claimant exhibited poor judgment, not 

misconduct, when he misjudged the clearance for the truck he was driving to pass under a bridge);

McClelland v. Hogan Pers., LLC, 116 S.W.3d 660, 665 (Mo. App. W.D. 2011) (“Poor 

accidents occurred only six weeks apart. The claimant’s recurrent negligence was of such degree as 

to manifest culpability and constitute misconduct.

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workmanship, lack of judgment, or the inability to do the job do not disqualify a claimant from 

receiving benefits on the basis of misconduct.”).

Employer argues Wilson’s accidents demonstrated culpability amounting to misconduct

because he struck stationary objects both times even though he previously picked up trash 

containers at the locations without issue and was capable of operating the vehicle. We disagree. 

There is no bright-line test for what qualifies as misconduct under Missouri law. Stahl, 489 

S.W.3d at 343. Thus, the proper analysis for determining whether an accident caused by an 

employee in a company vehicle constitutes misconduct requires “a thorough review of the totality 

of the facts and circumstances of the incident as well as the context in which the incident occurred.” 

Id.; see also Tamko Bldg. Prods., Inc. v. Pickard, 443 S.W.3d 68, 73 (Mo. App. S.D. 2014) (“The 

determination of misconduct is dependent on the facts and circumstances of each case.”).

Based on the totality of the circumstances, we find Wilson’s two accidents did not amount 

to misconduct. Regarding the accident on November 18, 2015, Wilson, although he previously 

collected trash containers at the location, was driving through the parking lot later than normal. 

Wilson knew there were children attending a day care in the area. He was driving cautiously to 

avoid hitting children and inadvertently hit the light pole. Likewise, on December 28, 2015, Wilson 

was carefully navigating the tight enclosure when he swiped the wall. It was raining, there was an

improperly parked vehicle in the route, and there was no one to help Wilson through the narrow 

space in order to avoid hitting the vehicle. Moreover, Wilson was unaware of any policies 

regarding Progressive Waste’s accident and disciplinary procedures, and the record is devoid of 

such policies. In light of the whole record, we decline to find Wilson demonstrated negligence in 

such degree or recurrence as to manifest culpability merely because he struck stationary objects 

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twice in less than two months.

4 On the contrary, we find Wilson’s actions were wholly consistent

with Progressive Waste’s interests as well as his duties and obligations to Progressive Waste. 

Wilson was not speeding or driving in a reckless manner. Progressive Waste’s own termination 

form failed to indicate Movant was terminated for misconduct despite the option to do so. Nor 

does the record suggest Wilson intentionally caused the accidents. Rather, Wilson was driving the 

vehicle cautiously on both occasions not only to ensure he collected the trash containers but also 

to ensure the safety of children and to avoid hitting the improperly parked vehicle. Wilson 

demonstrated simple negligence when he hit the light pole and misjudged the distance when he 

swiped the wall. Therefore, we find Wilson’s acts of mere negligence and poor judgment do not 

rise to the level of culpability required to constitute disqualifying misconduct.

5 See Yellow Freight 

Sys., 987 S.W.2d at 4; Wieland, 294 S.W.3d at 79; Tolliver, 342 S.W.3d at 432; McClelland, 116 

S.W.3d at 665.

Progressive Waste argues Yellow Freight, Wieland, Tolliver, and McClelland were “swept 

away” when the legislature amended section 288.030.1(23) in August 2014. Prior to the 

amendment, “misconduct” was defined as:

[A]n act of wanton or willful disregard of the employer’s interest, a deliberate 

violation of the employer’s rules, a disregard of standards of behavior which the 

employer has the right to expect of his or her employee, or negligence in such 

degree or recurrence as to manifest culpability, wrongful intent or evil design, or 

show an intentional and substantial disregard of the employer’s interest or of the 

employee’s duties and obligations to the employer.

4 Although our standard of review requires us to defer to the Commission on issues of credibility, here, the 

Commission did not make any credibility determinations.

5 We note the primary argument of both parties in their briefs and at oral argument was whether the Commission erred 

in finding Wilson demonstrated carelessness or negligence in such degree or recurrence as to manifest a knowing 

disregard of the employer’s interest. See section 288.030.1(23)(b). As addressed above, however, that was not the 

basis for the Commission’s decision. Our review is limited to the Commission’s findings, and therefore we need only 

determine whether Wilson’s actions demonstrated negligence in such degree as to manifest culpability. See 

McClelland, 116 S.W.3d at 665. However, even if the Commission determined Wilson’s conduct demonstrated a 

knowing disregard of Progressive Waste’s interest, we similarly find the record is devoid of any evidence to support 

that conclusion.

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Section 288.030.1(23) RSMo 2000 (Cum. Supp. 2007) (emphasis added). The 2014 amendment, 

however, defines “misconduct” as: “[c]onduct or a failure to act demonstrating carelessness or 

negligence in such degree or recurrence as to manifest culpability, wrongful intent, or a knowing 

disregard . . . .” Section 288.030.1(23)(b) (emphasis added). Employer argues this statutory change 

significantly decreased the degree of scienter necessary for a finding of misconduct and thus prior 

case law is inapplicable. We disagree.

“When the legislature amends a statute, it is presumed that its intent was to bring about 

some change in the existing law.” Kolar v. First Student, Inc., 470 S.W.3d 770, 777 (Mo. App. 

E.D. 2015). We presume the legislature acted with a full awareness and complete knowledge of 

the present state of the law, including judicial and legislative precedent. Hogan v. Bd. of Police 

Comm’rs of Kansas City, 337 S.W.3d 124, 130 (Mo. App. W.D. 2011). This Court should never 

construe a statute in a manner that would moot the legislative changes because the legislature is 

never presumed to have committed a useless act. Id. 

While the legislature’s 2014 amendment omitted “evil design” and “intentional and 

substantial disregard,” the statute still requires a finding that the employee “manifest culpability, 

wrongful intent, or a knowing disregard.” Thus, we find the plain language of the statute as 

amended still requires a level of culpability in order to disqualify an employee from receiving 

unemployment benefits. See Akins v. Dir. of Revenue, 303 S.W.3d 563, 565 (Mo. banc 2010) 

(“[T]he primary rule of statutory interpretation is to give effect to legislative intent as reflected in 

the plain language of the statute.”). We acknowledge that Yellow Freight, Wieland, Tolliver, and 

McClelland were decided under the prior statute. However, we find the amendment did not 

abrogate their substantive holdings that mere negligence, mistakes, bad judgment, and poor 

workmanship do not rise to the level of culpability required to constitute disqualifying misconduct. 

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To hold otherwise would conflict with the underlying policy that employment security law “shall 

be liberally construed to accomplish its purpose to promote employment . . . by providing for the 

payment of compensation to individuals in respect to their unemployment.” Section 288.020.2.

Conclusion

We find the Commission erred in determining Wilson’s actions demonstrated misconduct. 

Accordingly, we reverse and remand to the Commission to award Wilson unemployment benefits.

_______________________________

 Angela T. Quigless, P.J.

Robert G. Dowd, Jr., J., and 

Lisa S. Van Amburg, J., Concur.