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IN THE SUPERIOR COURT OF THE STATE OF DELAWARE

JOAN TRINCIA,

 Claimant-Appellant, 

 v.

DICK’S SPORTING GOODS,

 Employer-Appellee.

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) C.A. No. N23A-03-006 MMJ

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Submitted: February 1, 2024

Decided: March 14, 2024

Upon Appeal from a Decision of the Industrial Accident Board.

AFFIRMED

Emily Laursen Raisis, Esquire, Kimmel, Carter, Roman, Peltz & O’Neill, P.A., 

Christiana, Delaware, Attorney for Claimant-Appellant.

Maria Paris Newill, Esquire, Heckler & Frabizzio, Wilmington, DE, Attorney for 

Employer-Appellee.

JOHNSTON, J. 
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MEMORANDUM OPINION

Joan Trincia (“Claimant”) has appealed the Industrial Accident Board 

(“Board”)’s January 20, 2023 decision denying Claimant’s Petition for 

Compensation Due. Claimant asserts that she was injured on September 23, 2020, 

while she was an employee of Dick’s Sporting Goods (“Employer” or “Dick’s”). 

The Board held a hearing regarding a motion to strike Employer’s expert testimony 

on Claimant’s previous medical records. Claimant’s expert did not get the 

opportunity to testify during the January 19, 2023 hearing (“Hearing”). The 

Hearing Officer concluded that Employer performed its due diligence in obtaining 

Claimant’s past medical records and the fact that Claimant and Claimant’s expert 

doctor did not have the records was not Employer’s fault. On February 10, 2023, 

Claimant filed a Notice of Appeal with this Court. Claimant asserts that the 

Board’s decision is an error of law, prejudicial, and should be reversed in favor of 

Claimant. Employer request that the Court affirm the Board’s decision, since it is 

sufficiently supported in fact, and free of legal error.

FACTS AND PROCEDURAL CONTEXT

On September 23, 2020, Claimant suffered a work accident at Dick’s 

Sporting Goods lifting a heavy box. The Board considered several issues: (a) 

whether the alleged September 23, 2020 work accident occurred; (b) whether the 
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alleged work accident resulted in an injury to, or aggravation and/or exacerbating 

injury of, Claimant’s cervical spine; (c) whether the treatment for the cervical 

spine, including cervical fusion, was reasonable, necessary, and causally related to 

the September 23, 2020 work accident; (d) whether the alleged work accident on 

September 23, 2020 resulted in an injury to, or aggravation and/or exacerbating 

injury of, Claimant’s left shoulder; (e) whether the treatment to date for the left 

shoulder was reasonable, necessary, and causally related to the September 23, 2020 

work accident; (f) whether claimant is entitled to partial disability for the period of 

October 21, 2020 through November 18, 2021; and (g) whether an implied 

agreement as to compensation existed.1

On September 20, 2022, Claimant filed a Petition to Determine 

Compensation Due with the Industrial Accident Board. Claimant alleged that

injuries to her cervical spine and left shoulder resulted from a work-related injury 

that happened on September 23, 2020. A hearing on the merits was scheduled to 

take place on January 20, 2023. On January 16, 2023, Claimant’s primary care 

physician produced Claimant’s medical records dated before the stipulated 

accident date. The next day, January 17, 2023, Employer’s expert, Dr. Schwartz, 

testified to the newly-produced records. On January 18, 2023, Claimant filed an 

1

Industrial Accident Board Decision on Petition to Determine Compensation Due at 2.
4

emergency motion seeking to strike portions of Dr. Schwartz’s testimony or to 

continue the hearing to allow Claimant’s medical expert to offer additional 

testimony. On January 19, 2023, Claimant’s motion was heard, and the Hearing 

Officer denied Claimant’s motion, concluding that Employer reasonably obtained

the records, timely produced the records, and is not at fault for the fact that 

Claimant and Claimant’s expert did not have the records. On January 20, 2023, the 

Board denied Claimant’s Petition for Compensation Due in its entirety and ruled 

that Claimant was not credible and failed to meet her evidentiary burden.

On February 10, 2023, Claimant appealed to the Superior Court the Board’s 

January 19, 2023 legal decision and January 20, 2023 merits decision.

Some of the findings of the January 20, 2023 decision denying Claimant’s 

petition are as follows:

• Employer offered testimony of the adjuster assigned to Claimant’s claim to 

rebut Claimant’s evidence of implied agreement.2 The adjuster made many 

unsuccessful attempts to investigate the claim and issued a notice letter denying 

the claim on December 18, 2020.

3 Additionally, Claimant did not make any 

other payments on the claim before or after January 2021.4 These actions, by 

2

Id. at 35.

3

Id.

4

Id.
5

the adjustor and Claimant, explain how the November 12, 2020 notice letter and 

January 2021 medical payments were issued by mistake.5 The Board found that 

the mistakes by Gallagher Bassett in processing the claim and paying the 

medical bills were careless or negligent, but did not find they were done as a 

result of compulsion by the Delaware Workers’ Compensation Act.6

• Claimant failed to prove by a preponderance of the evidence that she injured 

herself at work on September 23, 2020 after a consideration of multiple 

factors.

7 First, Claimant delayed reporting the accident to the Employer and 

admitted that she did not tell anyone at work about the accident.8 Claimant 

continued to work for two more weeks after the accident. Claimant asked to be 

taken off the work schedule at the end of her shift on October 14, 2020.9

Claimant did not report a work accident or injury but instead told her manager 

that she did not feel well and lacked energy.10 Second, Claimant’s manager 

testified that Claimant worked her normal hours between September 23, 2020 

and October 14, 2020.11 Claimant did not tell the manager about an alleged 

work injury until she called him in November 2020, which correlates with the 

5

Id.

6

Id.

7

Id. at 37.

8

Id.

9

Id.

10 Id.

11 Id. at 37–38.
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date on the first report of injury submitted to Gallagher Bassett.12 Claimant’s 

primary job was to fold the clothes that were brought to her in boxes.13 Other 

workers were available to lift the heavy boxes for her.14 Third, the initial 

medical records from Drs. Ivins, Galinat, and Rowlands for treatment after the 

alleged September 23, 2020 work accident did not document a work accident or 

injury.15 The records were changed later by the providers to include a reference 

to the work accident. However, the changes by Drs. Ivins and Rowlands were 

not dated and none of the providers who actually made changes to their records 

testified about the circumstances that led them to do so.16 Finally, the evidence 

of pre-existing degenerative problems in Claimant’s left shoulder and cervical 

spine suggested that Claimant was symptomatic before the alleged accident at 

work or her symptoms worsened for reasons unrelated to any trauma at work.17

• The Board found Dr. Schwartz’s testimony persuasive. Dr. Schwartz 

acknowledged that he initially concluded Claimant had aggravated her preexisting left shoulder condition in the alleged September 23, 2020 accident.18

12 Id. at 38.

13 Id.

14 Id.

15 Id.

16 Id.

17 Id.

18 Id. at 39.
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Dr. Schwartz changed his opinion, after reviewing a more complete set of 

records prior to the hearing.19

• Claimant’s credibility was questioned. The changes made to the treating 

physicians’ records, regarding the accident, caused concern about the 

accident.20 Additionally, Claimant failed to provide timely and accurate 

information about her claim to the insurance adjuster.21 Claimant never 

provided a credible explanation as to why the first report of injury specified an 

accident date of October 7, 2020 and not September 23, 2020, the date Claimant 

claims is the accident date.22

CLAIMANT’S GROUNDS FOR APPEAL

Claimant asserts that the Board abused its discretion in admitting Claimant’s 

pre-existing medical records into evidence after the trial deposition of Claimant’s 

expert.

23 Claimant asserts this creates significant prejudice for the Claimant whose 

expert was not afforded an opportunity to comment on the records.

24

19 Id.

20 Id. at 40.

21 Id.

22 Id.

23 Employee-Appellant’s Opening Brief on Appeal of the Industrial Accident Board’s Decisions 

at 8.

24 Id.
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Claimant relies on Lopez v. Method Hospitality PB, Inc.,

25 in asserting that 

the Board prejudiced Claimant by their decision. Claimant asserts that Lopez

provides the standard to apply when pertinent documents are produced less than 

thirty days prior to a hearing—“whether the production is unduly prejudicial to the 

party who received the documents late.”26 Claimant relies on the Board’s decision 

in Lopez to weigh the fault and harm to the respective parties.27

Claimant asserts that in Lopez, the Board considered multiple factors in 

concluding that the fault and harm weighed more towards Method Hospitality PB, 

Inc., the employer in the case. The factors that the Board considered included: (1) 

Lopez was compliant by attending the defense medical examination at the request 

of his Employer and had agreed to continuance to accommodate the anticipated 

timeline of Dr. Rushton’s report; (2) Lopez was completely without fault; and (3) 

the Employer voluntarily chose Dr. Rushton as its expert despite knowing ahead of 

time that Dr. Rushton would take several weeks to prepare his report.28 The Board 

in Lopez found that Method Hospitality PB, Inc. was at fault and allowing Dr. 

25 Lopez v. Method Hospitality PB, Inc., IAB Hearing No. 1532370 (July 6, 2023).

26 Employee-Appellant’s Opening Brief on Appeal of the Industrial Accident Board’s Decisions

at 10.

27 Id. at 11.

28 Id.
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Rushton’s testimony would have caused prejudicial harm to Lopez.

29 The Board 

struck the entirety of Dr. Rushton’s opinion and preclude his testimony.30

Claimant argues that allowing pre-existing medical reports of Claimant, 

produced after the trial deposition of Claimant’s medical expert, would be 

prejudicial because Claimant’s expert did not get the opportunity to comment on 

the report. Claimant contends that neither Claimant nor Employer bear any fault 

for Dr. Ivins, Claimant’s primary care physician, producing Claimant’s preexisting medical reports late.31 Claimant asserts that Dr. Ivins was neither

identified nor retained as a medical expert by either party.32 Claimant complied 

with Board Rules and Statutes identifying providers from whom she had sought 

medical care in the years preceding the work incident.33 Claimant signed medical 

authorizations giving Employer the ability to subpoena her medical records in 

preparation for their case.34 Employer subpoenaed Claimant’s medical records, 

which were produced.35 Claimant asserts that her case differs from Lopez in that no 

parties are at fault; therefore, no party should be prejudiced when there are 

29 Lopez, IAB Hearing No. 1532370 at *4 (July 6, 2023).

30 Id.

31 Employee-Appellant’s Opening Brief on Appeal of the Industrial Accident Board’s Decisions

at 11.

32 Id.

33 Id. at 11–12. 

34 Id. at 12.

35 Id.
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alternatives that could minimize the prejudice.36 Claimant argues that she should 

have been afforded the same opportunity Employer had to have her expert 

comment on her records, which the Board could have done by allowing a brief 

continuance of the hearing.37

Claimant also cites to Parke v. Sunrise Assisted Living, Inc.

38 in discussing 

whether Claimant could not be surprised by her medical records. Claimant 

contends that the distinction between Parke and her case is the fact that both 

medical experts in Parke had been deposed prior to the production of the MRI. 

Whereas in Claimant’s case, Claimant’s medical expert testified eleven days before 

the additional Dr. Ivins records were produced, and Employer’s medical expert 

testified a day after the records were produced.39 Claimant asserts that this gave 

Employer’s medical expert the opportunity the comment on the records while 

Claimant’s medical expert did not have that same opportunity.40 Claimant 

recognizes that the Court in Parke held that Claimant could not be surprised by her 

own medical records.41 However, Claimant asserts that she was not surprised by 

the existence of her medical records but rather what was contained in them.42

36 Id.

37 Id.

38 2005 WL 268044 (Del. Super. Ct. 2005), aff’d, 878 A.2d 461 (Del. 2005).

39 Id.at 14.

40 Id. at 14–15.

41 Id. at 15.

42 Id.
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Claimant argues that Claimant had no reason to believe the pre-existing medical 

records would have any relevance to the case.43 Claimant had never experienced or 

reported neck pain to Dr. Ivins, and to the best of her knowledge, Dr. Ivins never 

diagnosed Claimant with a neck problem prior to her work injury.44

Claimant asserts that the timing of the production of Claimant’s pre-existing 

medical records by Dr. Ivins failed to afford an equal opportunity for Claimant’s 

medical expert to review and comment on them, creating unfair prejudice.

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EMPLOYER’S RESPONSE

Employer asserts two things: (1) there is substantial evidence to support the 

Board’s finding that Claimant failed to prove that she injured herself at work on 

September 23, 2020; and (2) the Board did not abuse their discretion in admitting 

the Claimant’s pre-existing medical records.46

First, Employer argues that Claimant provides inconsistent reports of the 

alleged date of accident.47 Claimant was not sure when she actually reported the 

accident.48 Employer asserts that Claimant could not keep her story straight, while 

43 Id. at 17–18.

44 Id. at 18.

45 Id. at 17.

46 Employer-Appellee’s Answering Brief at 24.

47 Id. at 29.

48 Id.
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Employer has dated records to show when Claimant filed an injury report.49

Employer further asserts that Claimant did not tell anyone about her injury prior to 

the documented November 5, 2020 report to her manager.50 Claimant explained to 

her manager that she wanted time off not due to a work injury but because she 

lacked energy.51 Claimant also explained to her coworker that she was leaving 

work because she was sick and not because she was injured.52 Additionally, 

Claimant continued to work her normal parttime schedule between September 23, 

2020 and October 14, 2020.

53 Employer asserts that the Board also took note of 

Claimant manager’s testimony that Claimant’s job did not entail lifting boxes and 

that there were strong people with whom Claimant worked who could lift the box 

for her.54 Employer asserts the Board was concerned about the credibility of the 

Claimant.55

Second, Employer contends that this case is different from Lopez because 

Claimant was at fault.56 Claimant failed to timely obtain and produce Claimant’s 

pre-existing medical records to adequately prepare Claimant’s expert.57 Employer 

49 Id.

50 Id.

51 Id. at 30.

52 Id.

53 Id.

54 Id.

55 Id.

56 Id. at 25.

57 Id.
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asserts that the reason why the Board found that the claimant was prejudiced in 

Lopez was because the defense medical expert’s report was in the sole possession 

of the Employer.58 In Lopez, there was no way the claimant would have been able 

to know what was in the expert’s report without reviewing it.59 Employer argues 

that this case is different because Claimant’s pre-existing medical records always 

were available to the Claimant.60 Employer asserts that under Parke it does not 

matter when medical records are produced to the claimant.61 The legal takeaway 

from Parke is a claimant cannot authentically claim to be surprised by their own 

medical records.62

STANDARD OF REVIEW

In reviewing the decisions of the Board,63 this Court must determine whether 

the finding and conclusions of the Board are free from legal error and supported by 

substantial evidence in the record.64 The function of the reviewing Court is to

determine whether the agency’s decision is supported by substantial evidence.65

58 Id. at 26.

59 Id.

60 Id.

61 Id. at 28.

62 Id.

63 Pursuant to 19 Del. C. § 2301B(a)(6), all references to the Board also refer to the Hearing 

Officer.

64 General Motors Corp. v. Jarrell, 493 A.2d 978, 980 (Del. Super. 1985); Talmo v. New Castle 

County, 444 A.2d 298, 299 (Del. Super. 1982), aff’d, 454 A.2d 758 (Del. 1982).

65 General Motors v. Freeman, 164 A.2d 686, 688 (Del. 1960); Johnson v. Chrysler 

Corporation, 213 A.2d 64, 66–67 (Del. 1965).
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Substantial evidence means such relevant evidence as a reasonable mind might 

accept as adequate to support a conclusion.66 Substantial evidence is more than a 

scintilla, but less than a preponderance of the evidence.67 The appellate court 

merely determines if the evidence is legally adequate to support the agency’s 

factual findings.68 It also determines if the Board made any errors of law.

On appeal “[t]he Superior Court does not sit as a trier of fact with authority 

to weigh the evidence, determine questions of credibility, and make its own factual 

findings and conclusions.”69 The Superior Court may not overturn a factual finding 

of the Industrial Accident Board unless there is “no satisfactory proof” supporting 

the Board’s finding.70 It is also well established that “[t]he credibility of the 

witnesses, the weight of their testimony, and the reasonable inferences to be drawn 

therefrom are for the Board to determine.”71

66 Oceanport Ind. v. Wilmington Stevedores, 636 A.2d 892, 899 (Del. 1994); Battisa v. Chrysler 

Corp., 517 A.2d 295, 297 (Del. Super. 1986), app. dism., 515 A.2d 397 (Del. 1986).

67 Breeding v. Contractors-One-Inc., 549 A.2d 1102, 1104 (Del. 1988).

68 29 Del. C. § 10142(d).

69 Johnson v. Chrysler Corp., 213 A.2d 64, 66 (Del. 1965).

70 Id. at 67.

71 Coleman v. Department of Labor, 288 A.2d 285, 287 (Del. 1972).
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ANALYSIS

A. BOARD’S DECISION IN ALLOWING MEDICAL RECORDS 

INTO EVIDENCE

Claimant and the Employer provide different interpretations of the same 

case law provided in Lopez and Parke. Essentially, Claimant argues that the Board 

in Lopez looks at fault and weighs the fault and harm to the respective parties. 

Because neither Claimant and Employer are at fault, it would be unfair and 

prejudicial to allow Claimant’s pre-existing medical reports into evidence for 

Employer’s expert to review and testify on when Claimant’s expert did not receive 

the same opportunity to do so. Employer argues that Claimant is at fault because it 

is not the Employer’s duty to obtain medical records for Claimant. Claimant has 

the burden to prepare her own expert and her case.

Claimant argues that although the Court in Parke held that Claimant could 

not be surprised by her own medical records, Claimant was not surprised by the 

existence of her medical records but rather Claimant was surprised by the contents 

contained within those records. Employer argues that none of that matters because 

the medical records were Claimant’s own medical records to which Claimant had 

easy access. Thus, Claimant cannot claim that she was surprised by her own 

medical records.
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In Lopez, the Board recognized that there are Board Rules that state that pretrial memoranda may be amended or modified by the parties at any time prior to 

thirty days before the hearing, also known as the “Thirty-Day Rule.”72 The Board 

recognized that these Board Rules do not mention certain items.73 Nonetheless, the 

Board also noted that it has long been held that a party does have a duty to produce 

reports in a timely fashion such that “fundamental principles of justice and fairness 

still apply.”74 The Board held that “a late-produced report can be stricken . . . if the 

delayed production results in undue prejudice or unfair surprise.”

75

Dr. Ivins produced Claimant’s pre-existing medical records late, violating 

the Thirty-Day Rule by producing the report on January 16, 2023, four days before 

the scheduled hearing. However, Dr. Ivins medical records cannot be considered to 

be an unfair surprise for the Claimant. The Parke Court discussed “unfair 

surprise.” The Court ruled that Parke’s 1993 MRI was not obtained 

surreptitiously.

76 Having participated in the 1993 MRI, Parke should have been 

aware of the MRI.

77

72 Lopez v. Method Hospitality PB, Inc., IAB Hearing No. 1532370 at *2 (July 6, 2023).

73 Id. at 3.

74 Id.

75 Id.

76 Parke v. Sunrise Assisted Living, Inc., 2005 WL 268044 at *3 (Del. Super. Ct. 2005), aff’d, 878 

A.2d 461 (Del. 2005).

77 Id.
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The Court finds that the same logic applies in this case. Dr. Ivins medical 

reports of Claimant were not obtained surreptitiously. Claimant admits that 

Employer gave notice to Claimant once Employer received the medical records 

from Dr. Ivins.78 Additionally, as in Parke, Claimant should have been aware of 

her own medical records.

B. BOARD’S DECISION TO DENY CLAIMANT’S PETITION TO 

DETERMINE COMPENSATION

The Board’s decision to deny Claimant’s Petition for Compensation Due 

turned on Claimant’s credibility. First, there is conflicting testimony between the 

Claimant and Claimant’s manager and the adjuster regarding when the accident 

happened. Claimant testifies that she experienced the work injury on September 

23, 2020. However, the first report of injury date was on November 5, 2020 and 

Claimant’s manager was unaware of Claimant’s injury until November of 2020. 

Claimant fails to explain this discrepancy. Additionally, the initial medical records 

from Drs. Ivins, Galinat, and Rowlands after the alleged September 23, 2020 work 

accident did not document a work accident or injury. The records were changed to 

include a reference to the work accident, but the changes were not dated. None of 

the doctors were available to testify on the circumstances resulting in the changes.

78 Employee-Appellant’s Opening Brief on Appeal of the Industrial Accident Board’s Decision 

at 5.
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The Board found it concerning that Claimant had many discrepancies that 

were not explained. The Board’s decision was supported by substantial evidence 

and clearly stated the reasons why Claimant’s testimony did not seem credible.

CONCLUSION

The Board’s January 19, 2023 decision found that the Employer was not at 

fault. The Employer obtained the medical records and timely produced those 

documents. It is up to the Claimant, not the Employer, to make sure she has the 

documents necessary for her expert and her case.

The Board’s January 20, 2023 decision on Claimant’s Petition to Determine 

Compensation found Claimant not credible. It is the exclusive function of the 

Board to address the credibility of witnesses. The Board supported its decision 

with objective evidence.

Claimant had the burden of proving that an accident occurred and that she is 

entitled to the claimed disability and medical benefits. Claimant failed to meet her 

burden to the satisfaction of the Board. The Court will not substitute its judgment 

for that of an administrative body where there is substantial evidence to support the 

decision.79 The Board based their opinion upon its evaluation of Claimant’s 

credibility and on medical records. This Court must take “due account of the 

79 Olney v. Cooch, 425 A.2d 610, 613 (Del. 1981).
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experience and specialized competence” of the Board and of the purposes of the 

Workers’ Compensation Act.80

Therefore, the January 19, 2023 and January 20, 2023 decisions of the 

Industrial Accident Board are hereby AFFIRMED.

IT IS SO ORDERED.

/s/ The Honorable Mary M. Johnston

The Honorable Mary M. Johnston

80 29 Del. C. § 10142(d).