United States

Department of

Agriculture

Marketing and

Regulatory

Programs 

Agricultural

Marketing

Service

Fruit and

Vegetable

Program

Specialty 

Crops 

Inspection

Division

AIM 

Instructional

System

Inspection

Series

February 2013

Domestic Origin Verification 

(DOV) Audit Program
i

DOV Audit Program

Table of Contents

Introduction..................................................................................................................................... 1

Guide for Electronic Usage............................................................................................................. 1

Domestic Origin Verification Audit Program................................................................................. 2

General Policies and Procedures..................................................................................................... 2

I. Purpose.................................................................................................................................... 2

II. References............................................................................................................................... 2

III. Obtaining Information and Requesting Audit Service ............................................................ 3

A. Information Regarding the DOV program........................................................................... 3

B. Requesting Audit Service .................................................................................................... 3

C. Applicant’s Responsibilities ................................................................................................ 3

D. DOV Program Manager’s Responsibilities ......................................................................... 5

IV. Pre-Validation Assessment .................................................................................................. 5

A. Performing the Pre-Validation Assessment......................................................................... 5

V. On-Site Validation Audit ........................................................................................................ 6

A. Applicant’s Responsibilities ................................................................................................ 6

B. DOV Auditor’s Responsibilities.......................................................................................... 8

C. Area Office’s Responsibilities........................................................................................... 13

VI. Approval Status.................................................................................................................. 13

A. Notification of Approval or Denial into the DOV Program .............................................. 13

B Posting Approval Status on USDA Website...................................................................... 14

VII. Maintaining Approved Programs....................................................................................... 14

A. Applicant’s Responsibilities .............................................................................................. 14

B. DOV Program Manager’s Responsibilities ....................................................................... 15

VIII. Verification Audits for Continued Participation ............................................................ 15

A. Frequency of Verification Audits...................................................................................... 15

 B. Surveillance Activities....................................................................................................... 16

C. DOV Certificate Approval Period ..................................................................................... 16

IX. Denial of DOV Program Participation and Reinstatement................................................ 16

A. Denial of DOV Program Approval.................................................................................... 16
ii

B. Denial Notification............................................................................................................. 17

C. Reinstatement..................................................................................................................... 17

X. Cancellation of Auditing Service ...................................................................................... 17

XI. Fee for Services.................................................................................................................. 17

XII. Document Control.............................................................................................................. 18

A. Applicant’s DOV Program ................................................................................................ 18

B. Audit Record Retention ..................................................................................................... 18

XIII. Reconsiderations and Appeals........................................................................................... 18

A. Request for Reconsideration.............................................................................................. 18

B. Request for Appeal ............................................................................................................ 18

Attachment 1: Domestic Origin Verification (DOV) Specific Requirements.............................. 20

Attachment 2: Domestic Origin Verification (DOV) Quick Guide.............................................. 27

Attachment 3: Domestic Origin Verification (DOV) Application for Service............................. 30

Attachment 4: Domestic Origin Verification (DOV) Audit Plan ................................................. 31

Attachment 5: Domestic Origin Verification (DOV) Audit Report ............................................. 32

Attachment 6: Domestic Origin Verification (DOV) Corrective Action Request (CAR)............ 36

Attachment 7: DOV Approved Letter Example ........................................................................... 37

Attachment 8: DOV Denial Letter Example................................................................................. 38

Attachment 9: DOV Extension Letter Example ........................................................................... 39

Attachment 10: Glossary of Terms............................................................................................... 40
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INTRODUCTION

This document is designed to give guidance to Specialty Crops Inspection (SCI) Division 

personnel of the United States Department of Agriculture (USDA) and to establish the Domestic 

Origin Verification requirements for applicants who wish to participate in the Domestic Origin 

Verification (DOV) Audit Program. It provides policies and procedures and establishes the DOV 

Specific Requirements. 

The information has been compiled or developed from sources available to the public as well as 

from technical knowledge of personnel in the USDA.

Compliance with the Agricultural Marketing Service (AMS) guidelines does not excuse failure 

to comply with the Food, Drug, and Cosmetic Act or any other applicable Federal or State laws 

or regulations. If needed, contact your immediate supervisor for any situation not addressed in 

this manual.

This manual contains links to various internal and external sources of information. For 

inspection personnel without internet or intranet access, please contact your immediate 

supervisor to obtain hard copies of documents as needed.

GUIDE FOR ELECTRONIC USAGE

The Administrative, Inspection, and Management (AIM) System of instructional manuals is 

available electronically in Adobe Acrobat Portable Document Format (PDF) at the following 

intranet address: http://agnis/sites/FV/PPB/AIM/default.aspx. 

When accessed electronically, AIM materials have hyperlinks and hypertext (visible as 

underlined blue text) available to the PDF user. Clicking on a hyperlink takes the reader to a 

web site with information relating to the subject. Hypertext will link the reader to a different 

page within the current manual - or even a different manual - with information relating to the 

subject. For example, the hypertext in the Table of Contents allows a reader to go directly to the 

section of interest in the manual by clicking on the section title within the Table of Contents. 

PDF offers a variety of tools depending on the Adobe version the reader has. The newer the 

version, the more tools available. To learn about the variety of PDF search options available: 

• Click on the “Help” tab on the top of this page, 

• Then click on the “Adobe Acrobat Help” bar, 

• Type the word “Search” in the “Search” box, and click on the “Search” button, 

• A series of options will become available, 

• Click on the “Access Search Features” link and follow the instructions for the type of 

search you are interested in.

This document format allows a PDF user to easily search for content within a document, or 

within multiple documents.
SCI Division Inspection Series Domestic Origin Verification (DOV) Audit Program m

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DOMESTIC ORIGIN VERIFICATION AUDIT PROGRAM

GENERAL POLICIES AND PROCEDURES

I. PURPOSE

This document outlines the policies and procedures for the Domestic Origin Verification

(DOV) Audit Program. It establishes the DOV Specific Requirements and provides 

information and guidance to applicants for development of their DOV programs and 

processes. It also establishes audit procedures.

The DOV program is a means for an applicant to develop an auditable process to verify 

that commodities intended for delivery to the USDA purchase programs are of 100 

percent United States (U.S.) origin. Fruit and Vegetable Program (FV) Commodity 

Procurement Division (CPD) vendors are required by contract to supply only 100 percent 

U.S. origin commodities to USDA under the commodity purchase program. An applicant 

has the option to choose the DOV program, or to trace the product for every contract

back to growers of U.S. origin.

The DOV program is funded entirely through user fees. Authority to charge fees for this 

service is provided for under the Agricultural Marketing Act of 1946, as amended, and 

the Code of Federal Regulations (CFR) 7 CFR 52.51, Regulations Governing Inspection 

and Certification of Processed Fruits and Vegetables and Related Products. Fees are

charged on an hourly basis for assessment of an applicant’s DOV written procedures, 

travel time, on-site auditing, and administrative activities associated with the audit. 

II. REFERENCES

SCI Division Audit Management Program Manual, AMP 1.0 (including Appendices)

ISO 19011:2002 Guidelines for quality and/or environmental management systems 

auditing
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III. OBTAINING INFORMATION AND REQUESTING AUDIT SERVICE 

A. Information Regarding the DOV program

To obtain information, please contact:

Jessica Brower

DOV Program Manager

USDA Agricultural Marketing Service

Fruit and Vegetable Program

Specialty Crops Inspection Division

98 Third Street SW

Winter Haven, Florida 33880

Telephone: (863) 294-4415 

Alternate: (863) 294-7416

Fax: (863) 294-4219

E-mail: Dovs.FV@ams.usda.gov

The DOV Application for Service, DOV Specific Requirements, DOV General 

Policies and Procedures, DOV Audit Plan, DOV Audit Report, and DOV 

Corrective Action Request are available from the Fruit and Vegetable Program, 

Specialty Crops Inspection Division website at http://www.ams.usda.gov/DOV.

B. Requesting Audit Service

To request DOV program participation and audit service, the applicant shall 

obtain the DOV Application for Service from the DOV Program Manager or from 

the DOV website noted above. The completed DOV Application for Service,

along with the applicant’s written procedures as described in the DOV Specific 

Requirements shall be submitted by mail or email to the DOV Program Manager. 

The DOV Quick Guide is available on the website noted above as a

summarization of the DOV Specific Requirements. 

C. Applicant’s Responsibilities 

The applicant will:

1. Meet the applicable requirements, policies, and procedures outlined in this 

document. Applicants are responsible for keeping up-to-date with DOV 

program changes by referencing the DOV program website at 

http://www.ams.usda.gov/DOV, where the DOV program regular updates 

and other related DOV information is available; 
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2. Provide a company contact person;

3. Provide the location and access to all facilities/sites (i.e., receiving, 

production, distribution, etc.) to be audited;

4. Provide the scope of the audit, including the products that are to be 

covered;

5. Make available to the auditor pertinent audit documents, records, and 

procedures that are responsive to the audit requirements;

6. Pay the applicable audit fee;

7. Comply with the provisions of this document and other relevant 

documents applicable to receiving audit services;

8. Limit claims regarding approval to those products within the scope for 

which approval has been granted;

9. Use DOV program approval in a reputable manner and only make 

statements regarding DOV program approval which are not considered 

misleading or unauthorized; 

10. Discontinue use of all advertising material that contains any reference to

the DOV program, and return any approval documents upon suspension or 

cancellation of approval;

11. Use DOV program approval only to indicate that the facility and the 

products produced under the DOV program are in conformance with the 

DOV requirements;

12. Ensure that no approval or report, including email, or any part thereof, is 

used in a misleading manner; and

13. Seek and obtain approval from SCI Division prior to referencing the 

facility’s DOV approval within communication media such as brochures 

and advertising.
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D. DOV Program Manager’s Responsibilities

The DOV Program Manager will:

1. Review the completed DOV Application for Service prior to entering the 

information into Lotus Notes, to ensure that:

a. The requirements for the audit services are clearly defined and 

understood;

b. Any difference in understanding between SCI Division and the 

applicant is resolved; and

c. SCI Division has the capability to perform audit services with 

respect to the scope of the approval sought, the location of an 

applicant’s operations, and any special requirements, such as 

language used by the applicant.

Any issues or questions will be resolved with the applicant prior to 

providing service.

IV. PRE-VALIDATION ASSESSMENT

A. Performing the Pre-Validation Assessment

1. After the DOV Program Manager receives an applicant’s DOV 

Application for Service and related written procedures, the DOV Program 

Manager acknowledges receipt of the information, and a Pre-validation 

Assessment is performed either by the DOV Program Manager or an 

assigned DOV Specialist. This assessment determines if the applicant’s 

written DOV program, including the procedures, fully addresses the DOV 

Specific Requirements. The DOV Program Manager or DOV Specialist 

determines if the applicant’s written program is “Adequate,” “Requires

Clarification,” or “Does Not Meet.” This assessment evaluates an 

applicant’s written program against the DOV requirements covered by the 

scope defined in the DOV Application for Service.
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a. Adequate - If the DOV Program Manager or the assigned DOV 

Specialist determines that the applicant’s written DOV program

fully addresses the DOV Specific Requirements, the written 

program is considered “Adequate.” The DOV Program Manager

will then determine the feasibility of the on-site Validation Audit

and approve the applicant’s written DOV program for audit. The 

DOV Program Manager defines the scope of the audit from the 

DOV Application for Service, assigns an audit tracking number, 

and assigns the Lead Auditor to conduct the audit.

b. Requires Clarification - If the applicant’s written DOV program

requires minor clarifications from the applicant, the written 

program “Requires Clarification.” The DOV Program Manager or 

the assigned DOV Specialist then works with the applicant to get 

the necessary information. If the appropriate information is 

provided, the DOV Program Manager releases the applicant’s 

program for audit.

c. Does not meet the DOV Specific Requirements - If the 

applicant’s written DOV program does not address the DOV 

Specific Requirements or indicates that the applicant would need to 

make numerous corrective actions based on unclear procedures, it 

is classified as “Does Not Meet.” In this case, the DOV Program 

Manager or assigned DOV Specialist prepares a DOV Audit Report

for the Pre-validation Assessment indicating the major nonconformances found. This DOV Audit Report is sent to the 

applicant to inform the applicant of necessary adjustments that 

need to be made to the program prior to re-submittal.

V. ON-SITE VALIDATION AUDIT

To become an “Approved DOV Program Participant,” an On-site Validation Audit is 

required to verify the applicant’s conformance to the DOV Specific Requirements covered 

by the scope defined in the Application for Service.

A. Applicant’s Responsibilities

The applicant will:

1. Make pertinent DOV information available by electronically submitting its

DOV program and relevant documentation on the secure AMS SharePoint 

site: (https://agnisx.ams.usda.gov). Information, shall include, but is not 

limited to:
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a. Signed Application for Service;

b. DOV Manual or Plan; and

c. Attachments to DOV Manual or DOV Plan which should include, but are 

not limited to:

(1) Company organizational chart;

(2) Procedures and work instructions;

(3) Grower records;

(4) Supplier records and traceback documents, as applicable;

(5) Production records;

(6) Traceback records and trace process flow charts or 

explanations; and

(7) Corrective action records.

2. Ensure that the DOV program and procedures have been implemented 

prior to the on-site audit.

3. Make the following resources available during the audit:

a. Interview time with key personnel;

b. Escort for facility tour;

c. Working space for the DOV auditor(s); and

d. Appropriate management personnel for the audit and the closing 

meeting.

4. Submit written responses to the DOV Corrective Action Request(s) (CAR) 

within the agreed-to time. 

5. Keep its DOV program and attachments up to date on the AMS 

SharePoint site.
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B. DOV Auditor’s Responsibilities

DOV Auditors shall conduct audit activities in accordance with ISO 19011:2002, 

Section 4 and Section 6. If only one auditor is assigned, that auditor is the Lead 

Auditor. The Lead Auditor may assign the Lead Auditor Responsibilities to an

audit team member, except as noted otherwise.

The Lead Auditor will:

1. Prepare for the audit by:

a. Scheduling an On-site Validation Audit and notifying the applicant 

of the following information: (1) a proposed audit date(s), (2) the 

projected cost of the audit, and (3) the name(s) of the auditor(s) 

scheduled to perform the audit.

b. Reviewing the applicant’s DOV program posted on the AMS 

SharePoint site (https://agnisx.ams.usda.gov) where applicants are 

required to enter their DOV program and procedures. If the 

auditor needs a document(s) to clarify a procedure prior to the 

audit, the auditor shall obtain it directly from the applicant. 

However, if a document is needed to meet a DOV program

requirement, the auditor should notify the applicant and request 

that the applicant upload it into the AMS SharePoint site.

c. Preparing the DOV Audit Plan electronically in Lotus Notes;

reviewing past audits, written procedures, and supporting

documentation; and notifying the DOV Program Manager or a 

designated DOV Specialist that the DOV Audit Plan is ready for 

approval.

d. Providing the approved DOV Audit Plan to the applicant prior to 

the audit.

e. Assigning work to the audit team, if more than one auditor is 

assigned to conduct the audit. (The assigning of duties is a Lead 

Auditor responsibility.)

f. Preparing documents for reference and for recording audit 

proceedings.
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2. Conduct the on-site audit by:

a. Conducting the opening meeting.

b. Communicating during the audit with facility representatives and 

members of the audit team to exchange information and assess the 

audit progress.

c. Verifying the accuracy and relevancy of the applicant’s 

documentation, including the written procedures relevant to the 

audit.

d. Interviewing appropriate employees to verify their knowledge of 

the applicant’s DOV process and their role in the process.

e. Conferring with the audit team members prior to the closing 

meeting to review the audit findings, if an audit team is assigned.

f. Generating audit findings including the identified major and minor 

non-conformance(s) and opportunities for improvement (OI). 

Audit findings are identified as non-conformances or OI. All nonconformances are reported. An OI is not required to be reported 

on the DOV Audit Report but may be reported to assist an applicant 

in improving its program. The following are the working 

definitions of these forms:

Major non-conformance (MNC): compromises the integrity of 

the program or product to the extent that program approval should 

be denied, revoked, or delayed until effective corrective action can 

be completed. Any absence or complete breakdown of a program

requirement is considered a major non-conformance.

Minor non-conformance (NC): does not compromise the 

integrity of the program or product. Minor non-conformance(s)

not corrected or addressed in a timely manner may be upgraded to 

a major non-conformance. 

Opportunity for Improvement (OI): area identified with 

potential for strengthening the process or procedure. Although not 

identified as a non-conformance, an OI has the potential to become 

a non-conformance if not improved or addressed. 
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g. Conducting the exit meeting with the applicant to discuss the audit 

results and findings. The auditor shall not give final disposition 

(approval or denial of program participation) of the audit 

when discussing the findings. The auditor discusses a mutually 

acceptable due date with the applicant for the applicant’s response 

to each CAR.

h. Recording names of meeting attendees.

3. Prepare the audit report documents by:

a. Entering the information gathered during the audit into the 

appropriate Lotus Notes templates for the DOV Audit Report, DOV 

Audit Report Details, and applicable CAR(s);

b. Notifying the DOV Program Manager or designated DOV 

Specialist that the audit report documents are ready for approval. 

The DOV Program Manager or the designated DOV Specialist will 

make the final determination regarding inclusion of audit nonconformances in the audit report.

c. Signing and dating the DOV Audit Report once it is approved by 

the DOV Program Manager or designated DOV Specialist.

d. Sending the original signed copy of the DOV Audit Report and 

DOV Audit Report Details to the applicant along with the 

request(s) for corrective action (CAR). This should be sent within 

10 days of the audit. At the request of the applicant, an alternative 

to mailing is sending it electronically, but this requires conversion

of the report and report details to Adobe “pdf” format prior to 

sending. The CAR(s) must be sent to the applicant in Microsoft 

Word format so the applicant can complete their responses 

electronically.

4. Conduct audit follow-up by:

a. Following up on the applicant's response(s) to the CAR(s) to 

ensure the applicant meets the requested due date(s). On a caseby-case basis, the DOV Program Manager may grant an extension 

of the due date based on recommendations by the auditor.
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b. Completing the Auditor’s Recommendation Section of the CAR.

(1) Once an applicant’s response to a CAR is determined 

acceptable by the auditor and is reviewed and accepted by 

the DOV Program Manager, the auditor completes the 

"Auditor's Recommendation" section at the bottom of the 

Corrective Action Request noting the response is 

acceptable, and sends a signed copy of the completed CAR

to the applicant.

(2) If an applicant’s response to a CAR is not acceptable after 

review and consideration and possible extensions given by 

the DOV Program Manager, the auditor will not accept the 

CAR and, in the “Auditor’s Recommendation” at the 

bottom of the CAR, the auditor will enter “Not 

recommended for approval because...(please state the 

reason why).” The auditor will send a signed copy of the 

completed CAR to the applicant, either by mail or by 

converting it to Adobe “pdf” and sending it electronically. 

c. Conducting the Follow-up Audit as assigned by the DOV Program 

Manager, when appropriate, to verify execution and effectiveness 

of corrective actions. 

d. Reviewing the documents posted by the applicant on the AMS 

SharePoint site: (https://agnisx.ams.usda.gov), archiving outdated 

documents, and approving documents based on the outcome of the 

audit. The “Current View” is required to show the applicant’s 

approved program.

5. Complete the audit by:

a. Electronically posting the completed Audit Records in Lotus Notes

as follows:

(1) DOV Audit Report (signed copy scanned into Adobe “pdf”

format);

(2) DOV Corrective Action Request(s) which includes the

applicant’s response(s); and 

(3) Billing document.
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b. Distributing the official DOV audit records to the Area office 

where the applicant is located for filing in the applicant’s file. The 

following official DOV audit records are required to be provided to 

the Area office:

(1) The Audit Plan;

(2) Signed copies of the DOV Audit Report and DOV Audit 

Report Details;

(3) Signed Corrective Action Requests along with the applicant 

responses;

(4) Any pertinent work papers, as applicable. The DOV Audit 

Report Details document is the only work paper required to 

be filed; and

(5) Signed Application for Service.

c. Providing the billing information to the Area office where the 

applicant is located.

d. If applicable, the auditor’s Time and Attendance record and the 

Travel Voucher corresponding to the audit service should be sent 

to the Area office where the applicant is located, if and when that 

office’s sub-center number was used.
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C. Area Office’s Responsibilities

The Officer-in-Charge of the area where the applicant is located will:

1. Coordinate with the DOV Program Manager to determine an auditor 

qualified to perform DOV audits.

2. File the official DOV audit records in a file folder labeled with, at a 

minimum, the audit program name and audit identifier. For example:

DOV Audit, 09SEN1000. The file shall contain the following:

a. The Audit Plan;

b. Signed copy of the DOV Audit Report and DOV Audit Report 

Details that was sent to the applicant. The applicant is mailed the 

original signed document, or a signed electronic copy in Adobe 

“pdf” format, whichever is preferred by the applicant;

c. Signed Corrective Action Requests along with the applicant 

responses;

d. Any pertinent work papers, as applicable. The DOV Audit Report 

Details are required to be filed; and

e. The Application for Service.

3. Ensure that the applicant (Auditee) is billed based on the information 

provided by the auditor. 

VI. APPROVAL STATUS

A. Notification of Approval or Denial into the DOV Program

1. The DOV Program Manager will notify an applicant of approval or denial

of the applicant into the DOV program based on the results of an On-site 

Validation Audit, Verification Audit, or Follow-up Audit after final 

acceptance of the audit report. The DOV Program Manager will notify the 

applicant by letter of their approval or denial into the DOV program. To

safeguard impartiality, the DOV Program Manager will not have 

participated in an audit that he/she is responsible for approving. If the 

DOV Program Manager performs an audit, the report is approved by a 

DOV Specialist.
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2. An applicant approved for participation in the program will receive 

notification and a certificate indicating the applicant’s facility is an 

“Approved DOV Program Participant.”

B Posting Approval Status on USDA Website

1. The applicant may agree to have the facility’s name, address, and products 

covered under the DOV program posted on the USDA Website identifying 

it as an “Approved DOV Program Participant” at

http://www.ams.usda.gov/DOV.

2. The signed DOV Application for Service provides authorization to post the 

applicant’s information on the CPD and SCI Division websites.

VII. MAINTAINING APPROVED PROGRAMS

A. Applicant’s Responsibilities

The applicant will:

1. Keep its DOV procedures updated.

2. Meet the applicable requirements, policies, and procedures outlined in this 

document. Applicants are responsible for keeping up-to-date with DOV 

program changes by referencing the DOV program website at 

http://www.ams.usda.gov/DOV, where DOV program regular updates and 

other related DOV information is available.

3. Immediately notify the DOV Program Manager to amend the scope of the 

facility’s DOV program approval, if the facility plans to:

a. Implement or change a written procedure that controls components 

or products that are received or purchased, or segregates domestic 

from non-domestic products including those “not established” as 

domestic; 

b. Change the domestic origin status as stated on the Application for 

Service; or 

c. Change the components or products noted in the Application for 

Service.
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B. DOV Program Manager’s Responsibilities

Depending on the nature, and extent of the changes, the DOV Program Manager

may require a Verification Audit at the applicant’s facility.

VIII. VERIFICATION AUDITS FOR CONTINUED PARTICIPATION

A. Frequency of Verification Audits

1. Verification audits of “Approved DOV Program Participants” will be 

performed at least once a year to verify the applicant's continued 

adherence to its domestic origin verification program as identified in its

procedures. 

2. Verification audits will follow procedures outlined in Section VI. The 

desk audits shall follow the same procedures outlined in that section,

except the audit will not be on-site.

3. AMS reserves the right to audit more frequently. 

4. Factors that MAY increase audit frequencies include, but are not limited 

to, the following:

a. Handling non-domestic components or products;

b. Geographic location of the processing facility or where the crops 

are grown;

c. Distressed crops;

d. Whistle-blower reports;

e. Changes in the applicant’s management or key contact person;

f. Numerous suppliers (not growers);

g. History of non-conformance with domestic origin requirements;

and/or

h. Multiple components or products.
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B. Surveillance Activities

Surveillance activities may be appropriate under a number of circumstances; for 

example, after an applicant makes changes to its DOV program, a Verification 

Audit may not be required, and surveillance activities may be appropriate.

1. Surveillance activities may be conducted on-site or as desk reviews

depending on the nature of the participant’s program. The DOV Program 

Manager will make this determination.

2. Records of surveillance activities will be kept in the applicant’s DOV 

audit file.

C. DOV Certificate Approval Period

1. Validation Audits

An applicant that has had an acceptable On-site Validation Audit will 

receive an approval valid for up to one year from the date of the audit, or 

receipt and resolution of its corresponding CAR(s), whichever is later. 

2. Verification Audits

An applicant that has had an acceptable Verification Audit will receive an 

annual certificate only if it has been audited at least one time during the 12 

month period beginning on the approval date of its On-site Validation 

Audit, and continuing each year thereafter.

IX. DENIAL OF DOV PROGRAM PARTICIPATION AND REINSTATEMENT

A. Denial of DOV Program Approval

1. USDA, AMS may deny DOV program approval to an applicant for any of 

the following reasons:

a. Failing to follow the DOV Specific Requirements including failure 

to immediately notify the DOV Program Manager when it (1) 

implements or changes a written procedure that controls

components or products that are received or purchased, or 

implements or changes a procedure to segregate domestic from 

non-domestic products including those “not established” as 

domestic; (2) changes the domestic origin status as stated on the 

Application for Service; or (3) changes the components or products

noted in the Application for Service.
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b. Presenting false or misleading information at any point, including 

in the submission of the DOV Application for Service, procedures, 

during an audit, or at any time during program participation.

c. Denying USDA reasonable access to facilities and records within 

the scope of the DOV program.

d. Failing to respond to the Corrective Action Requests in the agreedto time.

e. Failing to pay USDA, AMS audit, grading, or other fees for 

service.

2. Also, if deemed in the best interest of the USDA, AMS, an applicant’s 

DOV program approval may be denied or revoked. Examples of reasons 

for such action include, but are not limited to, a request by CPD to 

suspend the applicant for inability to meet contract requirements, customer 

complaints, or the applicant’s inability to provide the required domestic 

origin documentation.

B. Denial Notification

Prior to denial, the DOV Program Manager shall notify the applicant in writing of 

the denial, the effective date, and details of actions required to regain approval 

status, as appropriate. 

C. Reinstatement

Additional audits may be conducted at the applicant’s expense to become 

reinstated.

X. CANCELLATION OF AUDITING SERVICE

The applicant may cancel service at any time by notifying the DOV Program Manager. 

Applicants that cancel service may reapply and be reassessed for DOV program

participation. Fees may be charged for services rendered.

XI. FEE FOR SERVICES

The cost of the Pre-validation Assessment, On-site Validation Audit, Verification Audits, 

and Follow-up Audits, including audit preparation and travel time, are the responsibility 

of the applicant.

Fees charged for service are charged according to the established hourly rate for audits.
SCI Division Inspection Series Domestic Origin Verification (DOV) Audit Program m

Effective Date: February 2013 Page 18 of 43

XII. DOCUMENT CONTROL

A. Applicant’s DOV Program

1. Only AMS authorized personnel may access the applicant’s DOV 

program.

2. An applicant’s DOV program is the property of the applicant and SCI 

Division will treat it accordingly. SCI Division does not retain applicants’ 

DOV programs on file other than the documents electronically maintained 

on the Share Point secure website.

B. Audit Record Retention

Audit records are retained by SCI Division for three years from the audit date. 

XIII. RECONSIDERATIONS AND APPEALS

A. Request for Reconsideration

An applicant has the right to request reconsideration of any adverse audit finding 

or decision issued regarding its participation in the DOV program. 

Reconsiderations shall be submitted in writing to the DOV Program Manager or 

the SCI Division Director (see the mailing address in Section VI. B.) within 30

working days of the date of the official DOV audit report, and shall include the 

basis for the disagreement with the findings and the requested alternative decision 

or action.

The DOV Program Manager shall review the request for consideration. A written 

decision will be sent to the applicant within 30 working days from receipt of the 

request.

B. Request for Appeal

If the resulting decision by the DOV Program Manager concerning the request for 

reconsideration is not satisfactory to the applicant, the applicant has the 

opportunity to appeal the DOV Program Manager’s decision. Appeals must be 

made within 30 working days of the date of the DOV Program Manager’s

decision and shall include the basis for the appeal and the requested alternative 

decision or action. Appeals shall be submitted in writing to the SCI Division

Director. 
SCI Division Inspection Series Domestic Origin Verification (DOV) Audit Program m

Effective Date: February 2013 Page 19 of 43

The SCI Division Director will respond within 30 working days from the date of 

receipt of the appeal. The applicant shall send the appeal to:

Director, SCI Division

Fruit and Vegetable Programs, AMS

U.S. Department of Agriculture

1400 Independence Ave., SW, STOP 0240

Washington D.C. 20250-0247

Email: Lorenzo.Tribbett@ams.usda.gov

Phone: (202) 720-5870

Fax: (202) 690-1527

The result of the decision made by the Director of SCI Division is final.

For additional information regarding reconsiderations and appeals refer to the SCI 

Division, Quality Management System Manual, Appendix B, QMS B6.0, 

Complaints, Disputes, and Appeals Procedure.
DOV 

February 2013

Attachment 1

Page 20 of 43

Domestic Origin Verification (DOV)

SPECIFIC REQUIREMENTS

Purpose

This document provides the requirements of a Domestic Origin Verification (DOV) 

Audit Program. The DOV program is an audit-based program to verify contractors', 

subcontractors', suppliers', or processors' procedures for ensuring that fruits, nuts, and 

vegetables sold to the U.S. Department of Agriculture (USDA), Agricultural Marketing 

Service (AMS) are of 100 percent U.S. origin. The DOV program is a fee-for-service 

program open to all suppliers and their subcontractors. Contractors may choose the DOV 

program in place of the document trace-back otherwise required for each contract to 

verify compliance with domestic origin requirements. The USDA, AMS, Fruit and 

Vegetable Programs (FV), Commodity Procurement Division (CPD) announcements and 

invitations define the domestic origin requirements.

Scope

DOV Specific Requirements apply to applicants who voluntarily request participation in 

the DOV program. Applicants must meet all the applicable requirements outlined in this 

document to participate in the DOV program.

Due to the nature of an applicant’s operation or its products, specific requirements may 

be considered for exclusion. The applicant shall explain why specific requirements 

should be excluded with respect to their operation and DOV program. Exclusions are 

limited to requirements in this document within Sections 3.2.a, 3.2.b, and 4.2. Exclusions 

could also apply to either Sections 2.0.a or 2.0.b, not both. Exclusions shall not affect the 

applicant’s ability to provide conforming components or products that meet the domestic 

origin requirements in the USDA, AMS, FV, CPD announcements and invitations.

References

USDA, AMS FV, CPD announcement and invitations

DOV Program General Policies and Procedures 

DOV Quick Guide

Definitions

See DOV Glossary of Terms
DOV 

February 2013

Attachment 1

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1.0 General Program Requirements

Applicants shall submit a documented program that addresses the following DOV 

Specific Requirements:

a. General Requirements - Establishing, documenting, implementing, and 

maintaining its DOV procedures and processes;

b. Requirements for Receiving or Purchasing Components or Products -

Selecting growers and suppliers based on their ability to provide 

components or products that are of domestic origin;

c. Identification and Verification Method - Identifying each end item 

component or product and describing the method for documenting that it 

came from domestic growers;

d. Monitoring the DOV Process - Verifying the method for (1) documenting 

that each end item component or product is of domestic origin, (2) 

preventing the use of components or products not intended for the DOV 

program, and (3) controlling non-conforming components or products; and

e. Corrective Action - Taking corrective action to eliminate the cause of nonconformances encountered.

The domestic origin verification procedures shall be established, documented, 

implemented, and maintained to ensure that products delivered to the USDA conform to 

the USDA domestic origin requirements.

These procedures and processes shall be organized in a manner that provides easy access 

for reference and auditing (i.e., a manual).

Top management shall designate a management representative who, regardless of other 

responsibilities, shall have responsibility and authority that includes:

a. Ensuring the DOV procedures needed for the applicant’s DOV process are 

established, implemented, and maintained, and

b. Reporting to the applicant’s top management on performance of its DOV 

program and process.
DOV 

February 2013

Attachment 1

Page 22 of 43

2.0 Requirements for Receiving or Purchasing Components or Products 

The applicant shall have a verifiable written procedure addressing receiving or 

purchasing domestic origin components or products from growers and suppliers. This 

relates to components and products that are similar to that delivered to the USDA.

Note: A grower is an individual or entity that develops a fruit, nut, or 

vegetable through a process of natural growth to maturity (e.g., plants, 

cultivates, grows, and harvests).

Note: A supplier is someone whose business is to supply a particular service or 

commodity including, but not limited to, raw materials, components, or 

finished products (i.e., individual, processor, subcontractor, broker, or

contractor). For the purposes of this document, “supplier” does not 

include growers.

a. If components are received from growers, the written verifiable procedure 

shall:

1. Describe the process used to (1) communicate the domestic origin 

requirement to growers, and (2) select growers based on their 

ability to provide components or products of domestic origin (e.g., 

making it a requirement of purchase, including in its contracts, 

field checks, etc.). 

2. Include a current list of growers, along with evidence that they are 

domestic growers (domestic addresses and/or field locations, etc.). 

If there are non-domestic growers, they must be identified as such 

and included in the procedure described in section 4.2.

b. If components or products are received from suppliers, the written 

verifiable procedure shall:

1. Describe the process used to (1) communicate the domestic origin 

requirement to suppliers, and (2) select suppliers based on their 

ability to provide components or products of domestic origin. 

2. Include a current list of all suppliers who supply components or 

products similar to those used in USDA contracts, regardless of 

whether or not the components or products are intended for use in 

USDA contracts. The list of suppliers shall show the respective 
DOV 

February 2013

Attachment 1

Page 23 of 43

components or products for each supplier. If components or 

products from a supplier are used for domestic components in the 

applicant’s DOV process, the list shall include whether that 

supplier also handles non-domestic components or products.

3.0 Identification and Verification Method

3.1 Identification

The applicant shall have a verifiable written procedure that uniquely identifies products 

(components or raw materials and/or finished products). It must include a detailed 

example along with an explanation of the identification (e.g., code or positive lot 

identification) used to represent each component or product requested for approval into 

the DOV program. If multiple components or products are requested for DOV program

approval, an explanation of each end item code or positive lot identification is needed for 

each component or product.

The method for identifying the components or products shall be such that the 

identification transfers through phases of product realization, from receipt through 

processing to delivery (including warehousing and storage), as applicable. 

The identification shall also transfer back to purchased components or products and their

origin, as applicable.

3.2 Verification Method

The applicant shall have a verifiable written procedure for the method used for 

documenting that the end item component or product is of domestic origin. The method

shall provide records that are verifiable back to a domestic grower or list of domestic 

growers. Through documentation, the applicant shall be able to provide the history, 

location, or activity (e.g., receiving, packing, processing, warehousing) of the component 

or product, as applicable, from the end item back to its domestic origin (growers). 

Note: An acceptable method for documenting domestic origin is trace-back. Methods of 

tracking or verifying domestic origin may vary depending on the facility. It may or 

may not include working back through every step of receiving, packing, processing, 

and/or warehousing.

a. If raw components are not directly received from growers, and have gone 

through an intermediary facility or stage of receipt but have not changed 

form (i.e., have not been processed), the applicant shall include in its

verifiable written procedure how it ensures the components maintain their
DOV 

February 2013

Attachment 1

Page 24 of 43

domestic origin integrity through the intermediary facilities or stages of 

receipt. These facilities or stages of receipt may include, but are not 

limited to, receiving stations, produce packing facilities, and/or

warehouses, as applicable.

If the component has changed form (i.e., has been processed), follow the 

requirements in (b). 

b. If processed components or products are received or purchased from a 

supplier(s), the applicant shall include in its verifiable written procedure 

how the supplier ensures that the components or products maintain 

domestic origin integrity prior to receipt by the applicant.

Note: Current acceptable methods are: (1) the supplier is an “Approved 

DOV Program Participant” or (2) the applicant requests a trace-back 

from each supplier where the supplier’s components or products are 

used in a USDA contract. The applicant shall have a record of 

reviewing these trace-backs for adequacy. The trace-backs shall be on 

file, or the supplier’s “Approved DOV Program Participant” certificate 

shall be on file.

4.0 Monitoring the Domestic Origin Verification Process

4.1 Verification Activity

At least once a year, for each component or product in the DOV program, the applicant 

shall verify the method described in Section 3.2 and be able to show evidence of its

verification activity through records. If a non-conformance is found during the 

verification by the applicant, it shall be corrected. Non-conformances and their 

corrective action shall be documented.

4.2 Segregating (Preventing the Use of) Components or Products Not Intended for Customers 

Requiring Domestic Origin

The applicant shall have a verifiable written segregation procedure addressing the process 

for segregating (preventing the use of) components or products that are non-domestic and 

those “not established” as domestic from those delivered to or destined for USDA, or 

destined for customers requiring only domestic origin products. Components or products 

that are similar to those destined for USDA are also required to be segregated.
DOV 

February 2013

Attachment 1

Page 25 of 43

a. As applicable, the verifiable written procedure shall include the process 

for segregating non-domestic components or products from products 

delivered to or destined for USDA, or destined for customers requiring 

only domestic product. The written procedure for known “non-domestic” 

components or products shall include:

1. Positive identification - from receipt through processing, 

packaging, storage, and shipment - to show a clear distinction 

between the domestic components or products intended for USDA,

and those non-domestic components or products that are not 

intended for USDA;

2. Release authority; and 

3. Physical separation, as applicable.

b. As applicable, the verifiable written procedure shall also include the 

process for segregating components or products that are “not established” 

as domestic from those delivered to or destined for USDA, or destined for

customers requiring domestic origin product. Components or products

“not established” as domestic are those from suppliers who are either not 

“Approved DOV Program Participants,” or who do not provide trace-back 

on supplied components or products. The applicant is required to keep the 

suppliers’ tracebacks on file. The verifiable written procedure shall 

include:

1. Positive identification - from receipt through processing, 

packaging, storage, and shipment - to show a clear distinction 

between the domestic components or products intended for USDA,

and those “not established” as domestic;

2. Release authority; and

3. Physical separation, as applicable.

4.3 Controlling Non-conforming Components or Products 

The applicant shall have a verifiable written procedure to control non-conforming 

components or products in its DOV process. 
DOV 

February 2013

Attachment 1

Page 26 of 43

Non-conforming components or products are a quantity of product that is purchased, 

received, processed, packed or shipped that is not controlled and specifically covered by 

the applicant’s DOV procedures, and does not fulfill the specified domestic origin 

requirements. 

The procedure shall include the following elements, as applicable, based on the 

applicant’s operation:

1. Identifying and segregating non-conforming components or products;

2. Determining its disposition;

3. Authorizing release, such as for a program other than the applicant’s DOV 

process;

4. Maintaining records of all non-conforming components or products and 

any subsequent actions taken; 

5. Determining the cause of the non-conformance and taking action so that it 

does not occur again; 

6. Immediately reporting to the USDA, AMS, FV, Commodity Procurement 

Division if non-domestic product is shipped to the USDA. A notification 

shall also be sent to the USDA, AMS, FV, Specialty Crops Inspection

Division’s field office in the applicant’s area. Field office locations may 

be found at www.ams.usda.gov/processedinspection; and

7. Immediately notifying the DOV Program Manager when a nonconformance is found and it results in a necessary change, either in the 

applicant’s DOV procedures, in the applicant’s domestic origin status, or 

in the components or products noted in the Application for Service.

5.0 Corrective Action

The applicant shall take action to eliminate the cause of non-conformances in order to 

prevent recurrence. Corrective actions shall be appropriate to the operation and nonconformances encountered.

The applicant shall maintain records of corrective actions taken as a result of the review 

or audit process. The applicant shall also maintain records of corrective action(s) taken 

as a result of AMS DOV audits.
DOV 

February 2013 

Attachment 2 

Page 27 of 43

Domestic Origin Verification (DOV)

QUICK GUIDE

• This guide is based on the DOV Specific Requirements. 

• The DOV procedures shall be organized in a method to provide easy access for your company’s reference and 

auditing, i.e., a manual.

• All requirements shall be addressed. Applicants shall explain why specific requirements should be excluded 

with respect to their operation and DOV program. Exclusions are limited to requirements 3.2.a, 3.2.b, and 4.2. 

Exclusions could also apply to either Clause 2.0.a or 2.0.b, not both. 

Domestic Origin Verification Quick Guide

1.0 General 

The applicant’s DOV manual shall include the name of the person who is responsible for 1) ensuring that the DOV procedures 

needed for the applicant’s DOV process are established, implemented, and maintained; and 2) reporting to top management on 

the applicant’s DOV program performance.

2.0 Requirements for Receiving or Purchasing Components or Products 

The applicant shall have a verifiable written procedure addressing receiving or purchasing domestic origin components or 

products from growers and/or suppliers. 

Note: A grower is an individual or entity that develops a fruit, nut or vegetable through a process of natural growth to maturity 

(e.g., plants, cultivates, grows, and harvests). 

Note: A supplier is someone whose business is to supply a particular service or commodity including, but not limited to, raw 

materials, components, or finished products (i.e., individual, processor, subcontractor, broker, or contractor). For the 

purposes of this document, the term supplier does not include growers. 

a. If components are received from growers, the written verifiable procedure shall:

 1. Describe the process used to (1) communicate the domestic origin requirement, and (2) select growers based on their 

ability to provide components or products of domestic origin (e.g., makes it a requirement of purchase, includes in its 

contracts, field checks, etc.). 

 2. Include a current list of growers along with evidence they are domestic growers (domestic addresses and/or field locations, 

etc.). If there are non-domestic growers, they must be identified as such, and included in the procedure described in 

Section 4.2.

b. If components or products are received from suppliers, the written verifiable procedure shall:

 1. Describe the process used to (1) communicate the domestic origin requirement, and (2) select suppliers based on their 

ability to provide components or products of domestic origin (e.g., makes it a requirement of purchase, includes in its 

contracts, requires DOV participation, requires trace-backs for every USDA contract, etc.). 

 2. Include a current list of all suppliers who provide components or products similar to those used in USDA contracts 

regardless of whether or not the components or products are intended for use in USDA contracts. The list of suppliers 

shall show the respective components or products for each supplier. If components or products from a supplier are used 

for domestic components in the applicant’s DOV process, the list shall include whether that supplier also handles nondomestic components or products.

3.0 Identification and Verification Method

3.1 Identification

The applicant shall describe how end items are identified. The verifiable written procedure for identifying the end item (e.g., 

code or positive lot identification) shall be included giving a detailed example of that identification along with its explanation. If 

multiple components or products are requested for DOV program approval, an explanation of each end item code or positive lot 

identification is needed for each component or product.
DOV 

February 2013 

Attachment 2 

Page 28 of 43

Domestic Origin Verification Quick Guide

3.2 Verification Method 

The applicant shall have a method for tracking the end item component or product to show that it came from domestic growers. 

The company shall have a verifiable written procedure for the method used for documenting that the end item component or 

product is of domestic origin. Through documentation, the company shall be able to provide the history, location, and activity 

(e.g., receiving, packing, processing, warehousing, etc.) of the component or product, as applicable, from the end item back to its 

domestic origin (growers).

Note: An acceptable method for documenting domestic origin is trace-back, a method beginning at the end of a process (code 

or positive lot identification) and working back through the process either to the beginning or to a designated point to 

verify that the end item came from growers of domestic origin. Methods of tracking or verifying domestic origin may 

vary depending on the facility. It may or may not include working back through every step of receiving, packing, 

processing, and/or warehousing. 

a. If raw components are not received directly from growers and have gone through an intermediary facility or stage of receipt 

but have not changed form (i.e. have not been processed), the applicant shall include in its verifiable written procedure how it 

ensures the components or products maintain their domestic origin integrity through the intermediary facilities or stages of 

receipt. These facilities or stages of receipt may include, but are not limited to receiving stations, produce packing facilities, 

and/or warehousing, as applicable. If the component or product has changed form (i.e., has been processed), follow the 

requirements for (b) below. 

b. If processed components or products are received from a supplier, the applicant shall include in its verifiable written 

procedure how the supplier ensures that the components or products maintain domestic origin integrity prior to receipt by the

applicant. 

Note: Current acceptable methods are: 

(1) the supplier is an “Approved DOV Program Participant” or 

(2) the applicant requests a trace-back from each supplier where the supplier’s components or products are used in a 

USDA contract. The applicant shall have a record of reviewing these trace-backs for adequacy and the trace-backs 

shall be on file, or the supplier’s “Approved DOV Program Participant” certificate shall be on file.

4.0 Monitoring the Domestic Origin Verification Process

4.1 Verification Activity

At least once a year, for each component or product in the DOV program, the applicant shall verify the method described in 

Section 3.2 and be able to show evidence of its verification through records. If a non-conformance is found by the applicant 

during its verification process, corrective action shall be taken and documented. The applicant’s annual verification activity 

records shall be on file for review by the DOV Auditor.

4.2 Segregating ( Preventing the Use of) Components or Products Not Intended for Customers Requiring Domestic

Origin

The applicant shall have a verifiable written segregation procedure addressing the process for segregating components or 

products that are non-domestic or those “not established” as domestic from those delivered to or destined for USDA, or destined 

for customers requiring only domestic origin product. Segregation is also required for components or products that are similar to 

those delivered to the USDA. 

a. As applicable, the verifiable written procedure shall include the process for segregating non-domestic components or products 

from those that are delivered to or destined for USDA, or destined for customers requiring only domestic origin product. The 

written procedure shall include:

1. Positive identification from receipt, through processing, packaging, storage, and shipment to show a clear distinction 

between the domestic components or products intended for USDA and those non-domestic components or products that 

are not intended for USDA;

2. Release authority; and 

3. As applicable, physical separation.
DOV 

February 2013 

Attachment 2 

Page 29 of 43

Domestic Origin Verification Quick Guide

4.2 Segregating ( Preventing the Use of) Components or Products Not Intended for Customers Requiring Domestic

Origin (continued)

b. As applicable, the verifiable written procedure shall also include the process for segregating components or products that are 

“not established” as domestic from those that are delivered to or destined for USDA, or destined for customers requiring 

domestic origin product. Components or products “not established” as domestic are those from suppliers who are not 

“Approved DOV Program Participants” or who have not provided trace-back(s) on the supplied components or products (see 

3.2.b). The verifiable written procedure shall include:

1. Positive identification from receipt, through processing, packaging, storage, and shipment to show a clear distinction 

between the domestic components or products intended for USDA and those “not established” as domestic;

2. Release authority; and 

 3. As applicable, physical separation.

4.3 Controlling Non-conforming Components or Products

The applicant shall have a verifiable written procedure to control non-conforming components or products. 

Note: Non-conforming components or products are a quantity of product that is purchased, received, processed, packed or 

shipped that is not controlled and specifically covered by the applicant’s DOV procedures and does not fulfill the

specified domestic origin requirement. 

The procedure shall include the following elements, as applicable, based on the applicant’s operation:

1. Identifying and segregating non-conforming components or products;

2. Determining its disposition;

3. Authorizing release, such as for a program other than the applicant’s DOV process;

4. Maintaining records of all non-conforming components or products and any subsequent actions taken; 

5. Determining the cause of the non-conformance and taking action so that it does not occur again; and

6. Immediately reporting to the USDA, AMS, FV, CPB if non-domestic product is shipped to the USDA. A notification 

shall also be sent to the USDA, AMS, FV, Specialty Crops Inspection Division field office in the applicant’s area. Field 

office locations may be found at www.ams.usda.gov/processedinspection. 

7. Immediately notifying the DOV Program Manager when a non-conformance is found and it results in a necessary change 

in its DOV procedures, a change in the applicant’s domestic origin status, or a change in the components or products 

noted in the Application for Service.

5.0 Corrective Action

Corrective action records relating to non-conformances in the applicant’s DOV process shall be maintained either when 

identified by the applicant or when found during a DOV program audit. 
DOV 

February 2013 

Attachment 3

Page 30 of 43

Domestic Origin Verification (DOV)

APPLICATION FOR SERVICE

 Name and Address of Facility Where Audit Services Are Requested: 

 

Billing Address:

 

List the components and products that are requested for DOV program approval (Fruit, nut, or vegetable components and/or products):

 

Check Appropriate Domestic Origin Status:

Process and/or handle ONLY domestic fruit, nut, and vegetable components or products, including components or products from suppliers 

that are similar to that delivered to the United States Department of Agriculture (USDA), Agricultural Marketing Service (AMS). 

Process and/or handle domestic and non-domestic fruit, nut, and vegetable components or products that may include finished product from 

suppliers that are similar to that delivered to the USDA. Non-domestic components and products and those “not established” as domestic are 

controlled by a written Segregation Procedure. 

I (we) agree:

1. To comply with all applicable provisions of the General Terms and Conditions of the Procurement of Agricultural Commodities or Services,

and Commodity Procurement Branch (CPB) announcements, specifications, and invitations.

2. To allow reasonable access to facilities and provide all documentation or records within the scope of the DOV program. 

 3. To immediately notify the DOV Program Manager when it (1) implements or changes a procedure to control components or products that 

are received or purchased, or to segregate domestic from non-domestic including those “not established” as domestic; or (2) changes the 

domestic origin status as stated on the application; or (3) changes the components or products noted in this application.

4. To immediately notify the USDA, AMS, Fruit and Vegetable Programs (F&V), CPB and the nearest Specialty Crops Inspection Division

Field office when non-conforming components or products are shipped to the USDA. 

5. To provide a completed DOV Application for Service and related verifiable written procedures.

6. To respond to Corrective Action Requests.

7. To suspension or denial from DOV program approval if deemed in the best interest of the USDA, AMS. Reasons for suspension or denial of 

approval include, but are not limited to, the inability to provide the required domestic origin documentation, a request by CPB to suspend the 

applicant for inability to meet contract requirements, or customer complaints.

8. To authorize posting of information regarding this approval on the USDA Internet website. Signing this application provides the 

authorization to post the applicant’s information on the website. If you do not want your company’s name posted on the web, please check . 

9. To pay all applicable fees associated with this auditing service.

Signature of Applicant or Representative:

 Title of Applicant Representative:  Date:

Print or Type Name of Signer: 

 Telephone No.: E-mail address of Applicant’s Representative: 

Return the application and related documents to E-mail: DOV.fv@ams.usda.gov 

Or mail to the DOV Coordinator. Find the DOV Coordinator’s address at http://www.ams.usda.gov/DOV

According to the Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and a person is not required to respond to a collection 

of information unless it displays a valid OMB control number. The valid OMB control number for this information collection is 0581-0234. The time 

required to complete this information collection is estimated to average 30 minutes per response, including the time for reviewing instructions, 

searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. 

The U.S. Department of Agriculture (USDA) prohibits discrimination in all its programs and activities on the basis of race, color, national origin, 

age, disability, and where applicable, sex, marital status, familial status, parental status, religion, sexual orientation, genetic information, political 

beliefs, reprisal, or because all or part of an individual’s income is derived from any public assistance program. (Not all prohibited bases apply to 

all programs.) Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, 

etc.) should contact USDA’s TARGET Center at (202) 720-2600 (voice and TDD). To file a complaint of discrimination, write to USDA, Director, 

Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, or call (800) 795-3272 (voice) or (202) 720-6382 (TDD). 

USDA is an equal opportunity provider and employer.

FV-DOV-1 (2010)
DOV 

February 2013 

Attachment 4

Page 31 of 43

Domestic Origin Verification (DOV)

AUDIT PLAN

The DOV auditor is responsible for preparing this plan for the activities of the DOV audit. The Audit Plan is discussed 

with the applicant (Auditee) during the opening meeting.

Auditor's Name (Print Name)

2nd Auditor (Print Name)

Name of Facility Audited (Auditee) 

Auditee Street Address (Where the on-site 

audit is conducted.)

Auditee Contact:

Auditee Phone Number:

Scope/Purpose of Audit (Pre-validation 

Assessment, Validation Audit, 

Verification Audit, or Follow-up Audit)

Scheduled Audit Date:

The "REMARKS" area may be used to take notes or record information needed for the audit. 

Audit Activities REMARKS

 1. Opening meeting

 2. 

 3. 

 4. 

 5. 

 6. 

 7. 

 8. 

 9. 

10. Closing meeting
DOV 

February 2013 

Attachment 5

Page 32 of 43

Domestic Origin Verification (DOV)

AUDIT REPORT

Name of Audited Facility:

 

Applicant: 

 

Date of Audit: 

 

Address: (Street, City, Zip)

 

Billing Address:

 

DOV ID#:

 

Key Contact for Audit:

 

Telephone of Key Contact for 

Audit:

Components or Products:

 

Type of Audit Pre-validation Assessment Validation Verification Follow-up

Audit Scope

All Elements Specific Elements, Please list:

Lead Auditor's Name (Print): Lead Auditor's Signature: Date Audit Report Completed:

Names of Attendees at Closing Meeting:

 

Please prepare a Corrective Action Response for each finding and submit it to the auditor or via email to: 

DOV.fv@ams.usda.gov 

Corrective Action Response (CAR) Due Date: 

CAR

Number

Program

Criteria

Number

*NC, 

MNC, or 

OI

Findings

• NC is a Minor Non-conformance. It does not compromise the integrity of the program or product. A NC that is not 

corrected or addressed in a timely manner may be upgraded to a Major Non-conformance.

• MNC is a Major Non-conformance. It compromises the integrity of the program or product to the extent that 

program approval should be denied, revoked, or delayed until effective corrective action can be completed.

• OI is an observation or Opportunity for Improvement. It is not a Non-conformance but has the potential to become 

a Non-conformance if not corrected or addressed.
DOV 

February 2013 

Attachment 5

Page 33 of 43

Domestic Origin Verification (DOV) 

AUDIT REPORT DETAILS

Program approval may be denied or delayed (Pre-validation Assessment and Validation audit) or may be revoked 

(Verification and Follow-up Audits) if any criterion is answered “No.”

Program

Criteria 

Number

Program Criteria Yes, 

No, N/A

Auditor’s Notes

1.0 General Requirements

1.0 Is the applicant’s DOV process established, 

documented, implemented, and maintained?

1.0 Is there a designated person(s) who has defined 

authority for ensuring that the domestic origin 

verification system is established, implemented, and 

maintained? 

1.0 Is the applicant’s DOV program and procedures 

organized in a method to provide easy access for 

reference and auditing?

2.0 Requirements for Receiving or Purchasing

Components or Products 

2.0.a If applicable, does the applicant have a verifiable 

written procedure it follows addressing receiving or 

purchasing domestic origin components or products 

from growers?

2.0.a.1 Is the domestic origin requirement communicated to the 

growers by some means?

2.0.a.2 Is there a list of growers with evidence they are 

domestic growers?

2.0.b If applicable, does the applicant have a verifiable 

written procedure it follows addressing receiving or 

purchasing domestic origin components or products 

from suppliers? 

2.0.b.1 Is the domestic origin requirement communicated to the 

suppliers by some means?

2.0.b.2 Is there a list of suppliers?

3.0 Identification and Verification Method

3.1 Identification 

3.1 Does the applicant have a verifiable written procedure it 

follows for explaining the end item identification (code 

or positive lot identification) for each component or 

product listed on its DOV Application for Service?
DOV 

February 2013 

Attachment 5

Page 34 of 43

Program

Criteria

Number

Program Criteria Yes, 

No, N/A

Auditor’s Notes

3.2 Verification Method 

3.2 Does the applicant have a verifiable written procedure 

for the method used to document that the end item 

component or product is of domestic origin? 

3.2 (cont.) If so, when an end item code is requested for trace-back, 

does the applicant use the documents included in the 

procedure described in 3.2 and do the documents verify 

domestic origin?

3.2.a If applicable, does the verifiable written procedure 

include how the applicant ensures the components not 

obtained directly from growers maintain their domestic 

origin integrity through the intermediary facilities or 

stages of receipt?

3.2.b If applicable, does the verifiable written procedure 

include how the applicant ensures the components or 

products maintain domestic origin integrity prior to 

receipt by the applicant when received from suppliers?

4.0 Monitoring the Domestic Origin Verification Process

4.1 Verification Activity

4.1 At least once a year, has the applicant verified the 

method described in Section 3.2 for each product and 

does it have that verification on file? Also, if a nonconformance was found by the applicant, was it 

corrected and documented?

4.2 Segregating (Preventing the Use of) Components or 

Products Not Intended for Customers Requiring 

Domestic

4.2.a If applicable, does the applicant have a verifiable 

written procedure it follows addressing the process for 

segregating non-domestic components or products from 

those delivered to or destined for USDA, or destined for 

customers requiring domestic origin product? 

Segregation is also required for products similar to that 

delivered to the USDA. 

4.2.a.1 Does the procedure include positive identification from 

receipt, through processing, packaging, storage and 

shipment to show a clear distinction between the 

domestic components or products intended for USDA 

and the non-domestic that are not intended for USDA?

4.2.a.2 Does the procedure include release authority?
DOV 

February 2013 

Attachment 5

Page 35 of 43

Program

Criteria

Number

Program Criteria Yes, 

No, N/A

Auditor’s Notes

4.2.a.3 If necessary, does the procedure include physical 

separation?

4.2.b If applicable, does the applicant have a verifiable 

written procedure it follows addressing the process for 

segregating components or products that are “not 

established” as domestic from those delivered to or 

destined for USDA, or customers requiring domestic 

origin product? Segregation is also required for 

components products similar to that delivered to the 

USDA. 

4.2.b.1 Does the procedure include positive identification from 

receipt, through processing, packaging, storage and 

shipment to show a clear distinction between the 

domestic components or products intended for USDA 

and the components “not established” as domestic?

4.2.b.2 Does the procedure include release authority?

4.2.b.3 If necessary, does the procedure include physical 

separation?

4.3 Controlling Non-conforming Components or 

Products

4.3 Does the applicant have a verifiable written procedure it 

follows to control non-conforming components or 

products? 

4.3 (cont.) Does it include notification of the DOV Program 

Manager when a non-conformance is found that results 

in a necessary change in its DOV procedures, a change 

in the applicant’s domestic origin status, or a change in 

the components or products noted in the Application for 

Service?

5.0 Corrective Action

5.0 Does the applicant maintain corrective action records? 
DOV 

February 2013 

Attachment 6

Page 36 of 43

Domestic Origin Verification (DOV)

CORRECTIVE ACTION REQUEST (CAR)

For Applicant Submittal to USDA in Response to DOV Audit Report

CAR Number 

Name of Facility Audited: Location of Audit:

Audit Date: Corrective Action Due Date:

Auditor:

The following non-conformance requires a corrective action response to be submitted by your company. Please respond to the 

auditor or DOV Program Manager on or before the due date. Only record the corrective action for one non-conformance per 

page.

Non-conformance (Major or Minor):

 

Facility's Corrective Action Response:

 

Applicant's Representative:

 

Date Completed:

 

Please prepare a Corrective Action Response for each finding and submit to the auditor or via email to: 

DOV.fv@ams.usda.gov 

(USDA USE ONLY)

Date Response Received: DOV ID#: 

Auditor's Recommendation:

 

Auditor's Signature: Date:

 
DOV 

February 2013 

Attachment 7 

Page 37 of 43

United States

Department of

Agriculture

Marketing and

Regulatory

Programs

Agricultural 

Marketing 

Service

Fruit and

Vegetable 

Program

Specialty

Crops

Inspection

Division

STOP 0247

1400 Independence

Ave., SW

Washington, D.C. 

20250-0247

DOV Approved Letter Example

Date:

John Doe, President 

YY Company

P.O. Box 0000 

Madison, WI 53701

Dear Mr. Doe:

We are pleased to inform you that Enter applicant’s name (for example, YY 

Company, Madison, Wisconsin) has been approved to participate in the Domestic 

Origin Verification (DOV) Program. This approval extends through enter ending 

coverage date on certificate, as indicated on your enclosed DOV program 

certificate. 

Now that you are an approved participant in the DOV program, your DOV 

certificate is the document to use as confirmation that USDA has verified your 

domestic origin program at this facility. The USDA, AMS, Fruit and Vegetable 

Programs, Commodity Procurement Division’s Website publishes your company's 

name and address so your customers can readily see that you are approved into the 

DOV program. 

If you have any questions, please contact Enter DOV Program Manager’s name. 

Sincerely,

Name

Director, Specialty Crops Inspection Division

Fruit and Vegetables Program

Enclosures 
DOV 

February 2013 

Attachment 8

Page 38 of 43

United States

Department of

Agriculture

Marketing and

Regulatory

Programs

Agricultural 

Marketing 

Service

Fruit and

Vegetable 

Program

Specialty

Crops

Inspection

Division

STOP 0247

1400 Independence

Ave., SW

Washington, D.C.

20250-0247

DOV Denial Letter Example

Date:

Jane Doe, President 

YY Company

P.O. Box 0000 

Madison, WI 53701

Dear Ms. Doe: 

We regret to inform you that your facility located at enter address of facility 

audited has not been approved into the Domestic Origin Verification (DOV) 

Program. 

The reason(s) for this denial is:

If you have any questions, please contact the DOV Program Manager at the 

following address: 

DOV Program Manager

USDA Agricultural Marketing Service

Fruit and Vegetable Program

Specialty Crops Inspection Division

98 Third Street SW 

Winter Haven, Florida 33880

Telephone: (863) 294-4415 

Alternate: (863) 294-7416 

Fax: (863) 294-4219 

Sincerely,

Name

Director, Specialty Crops Inspection Division

Fruit and Vegetable Program

cc: 
DOV 

February 2013 

Attachment 9

Page 39 of 43

United States

Department of

Agriculture

Marketing and

Regulatory

Programs

Agricultural 

Marketing 

Service

Fruit and

Vegetable 

Program

Specialty

Crops

Inspection

Division

STOP 0247

1400 Independence

Ave., SW

Washington, D.C. 

20250-0247

DOV Extension Letter Example

Date:

Jane Doe, President

YY Company

P.O. Box 0000 

Madison, WI 53701

Dear Ms. Doe:

Enter applicant’s name (for example, YY Company, Madison, Wisconsin) has 

been approved for their continued participation in the Domestic Origin 

Verification (DOV) Program. This approval extends through enter date (month, 

day, year) for the products indicated on the enclosed DOV certificate due to enter 

reason for the extension (for example, the delayed production because of the 

expansion of this facility).

The DOV certificate is the document to use as confirmation that USDA has 

verified your domestic origin program. Your name and address will continue to 

appear on the USDA, AMS, Fruit and Vegetable Programs, Commodity 

Procurement Division’s Website where your customers can readily see that your 

company has been approved into the DOV program. 

If you have any questions, please contact Enter DOV Program Manager’s name. 

Sincerely,

Name

Director, Specialty Crops Inspection Division

Fruit and Vegetables Program

Enclosures 
DOV 

February 2013

Attachment 10

Page 40 of 43

GLOSSARY OF TERMS

Agency: The Agricultural Marketing Service (AMS) of the USDA.

Applicant: The entity responsible for establishing, documenting, implementing, and 

maintaining a DOV program. It is the facility being audited; synonymous with Auditee. 

Some companies may have several facilities audited but each is considered an applicant 

even though they may have a different address for billing.

Approved DOV Program Participant: Any entity that has applied for service and met 

the DOV Specific Requirements as established through the audit process described in the 

DOV General Policies and Procedures.

Auditee: Facility audited; synonymous with Applicant.

Code: Unique and permanent finished product identification required for fruit and 

vegetable processed product lots.

Commodity Procurement Division (CPD): Division within USDA, Agricultural 

Marketing Service, Fruit and Vegetable Programs responsible for purchasing fruits, nuts,

and vegetables for USDA feeding programs.

Component or Product: Any fresh or processed fruit, nut, or vegetable used as an 

ingredient in product destined for delivery to USDA. 

Contractor: A person, agency, corporation, or other legal entity obligated under a 

contract with the Agency.

Corrective Action Request (CAR): The document the auditor uses to individually 

record the non-conformances reported on the summary page of the DOV Audit Report. 

The applicant (Auditee) is required to respond to each CAR with its resolution to the 

deficiency or non-conformance.

Documentation: Policy, procedures, instructions, and records prepared and maintained 

by the applicant that describe the facility's plans and processes for ensuring that products 

or components handled conform to DOV Specific Requirements. The documentation may 

be in the form of a well-defined manual or an accumulation of program documents and 

records.

Domestic Origin Products: Fresh or processed fruit, nut, or vegetables delivered under 

the USDA purchase programs originating from crops grown, processed, and packed in 

the United States, its territories or possessions, the Commonwealth of Puerto Rico, or the 

Trust Territories of the Pacific Islands (hereinafter referred to as the United States). See 

CPD announcements and invitations.
DOV 

February 2013

Attachment 10

Page 41 of 43

Domestic Origin Verification (DOV) Program: An audit program to evaluate an 

applicant's procedures for ensuring that only domestic origin products are delivered under 

the USDA purchase program. The program is available to contractors, subcontractors, 

suppliers, processors, and any financially interested party.

DOV Auditor: An AMS employee who has received training and met all the 

requirements for performing audits on the DOV Audit Program. 

DOV Audit Report: The document the auditor uses to record information during the 

on-site audit. It has a summary page to report deficiencies and non-conformances found 

during the audit.

DOV Audit Plan: The document the auditor uses to prepare for the on-site audit by 

documenting the activities planned during the audit.

DOV Program Manager: The AMS employee who is trained in the DOV Audit 

Program and manages it. DOV Program Manager was previously referred to as the DOV 

Coordinator.

DOV Quick Guide: The document that summarizes the DOV Specific Requirements and 

provides a quick reference to the requirements.

DOV Specialist: An auditor trained in the DOV Audit Program and who is responsible 

for assisting the DOV Program Manager in performing Pre-validation Assessments, 

performing audits, and training auditors.

Entity: Any company or individual supplying a fruit, nut, or vegetable component or 

product for a USDA contract.

Finding: A conclusion of importance based on observations.

Follow-up Audit: an audit conducted to verify effectiveness of corrective actions 

resulting from either a validation or verification audit.

Grower(s): an individual or entity that develops a fruit, nut, or vegetable through a 

process of natural growth to maturity (e.g., plants, cultivates, grows, and harvests). 

Handle: to engage in the buying, distributing, or selling of a fruit, nut, or vegetable 

component or product (e.g., purchase, receive, store, process, warehouse, or ship).

Non-conformance: a departure from or non-fulfillment of the DOV Specific 

Requirements or applicant’s DOV program.
DOV 

February 2013

Attachment 10

Page 42 of 43

Non-conforming Component or Product: a quantity of product that is purchased, 

received, processed, packed, or shipped that is not controlled and specifically covered by 

the applicant’s DOV program and procedures, and does not fulfill the specified domestic 

origin requirement. 

Non-domestic Origin Component or Product: Fresh or processed fruit, nut, or 

vegetable that did not originate from crops grown, processed, and packed in the United 

States. Non-domestic is synonymous with imported.

On-site Validation Audit: the initial on-site audit to review the supplier's facilities, 

procedures, and records to determine conformance with the DOV Specific Requirements.

Opportunity for Improvement (OI): Areas with potential for strengthening. Although 

not identified as non-conformances, an OI has the potential to become a nonconformance if not improved or addressed. 

Pre-validation Assessment: A review performed off-site (not at the applicant’s facility) 

prior to the On-site Validation Audit that established whether or not the applicant has 

submitted complete documentation (i.e., verifiable written procedures) for its DOV 

processes in accordance with the DOV Specific Requirements. 

Processor: A facility that converts raw components or product into finished product. 

Such a facility may also be a contractor, subcontractor, or supplier.

Segregation Procedure: A document that is prepared and maintained that describes the 

facility's process for preventing the commingling of domestic and non-domestic product 

or product “not established” as domestic.

Similar: Component or product possessing the same or almost the same characteristics.

Subcontractor: An individual or entity that performs part or all of the contract 

requirements for the contractor.

Supplier: An entity whose business is to supply a particular service or commodity 

including, but not limited to, raw materials, components, or finished products (i.e., 

individual, processor, subcontractor, broker, contractor). For the purposes of this 

document it does not include a grower.

Surveillance Activity: A review of a process to determine continuing conformance 

during an approval period. It is usually limited in scope.
DOV 

February 2013

Attachment 10

Page 43 of 43

Verification Audit: An audit that verifies the continued compliance of an applicant's 

DOV processes and procedures.

Trace-Back: A method of tracking components or product beginning at the end of a 

process and working back through the process either to the beginning or to a designated 

point to verify that the end item came from growers of domestic origin and was processed 

and/or packed domestically.

Verifiable Written Procedure: A document that specifies how to perform an activity or 

process. It is a particular way of accomplishing something. The procedure should 

describe (1) what the activity is, (2) when the activity is performed, (3) who performs the 

activity, and (4) if applicable, how, where, and why the activity is performed.