07/29/2011 n 52 FAX 2024935132 FAA ^ OMS [^001/006 

W OZPARTMENTOF, 

U S. Departmenl Southwest Region . , J;:Vv^:5 v!,-i>r-^ N j^ v ' -Office of Regional Counsel 

of Iransportotion Arkansas, Louisiana, _'. •„ : C ! L'i^-nh ! il; l ••'02601 Meacfiam Blvd.. Room 663 

Federa l Aviolio n New Mexico, Oklahoma , Fort Worth, TX 7613" 

AHminifh-^i^ n Teo s (917) 222-5099 

AdmintSfTOtlon ,,_ ,, ,^,^ ^ ^ l-. U(g47)-22-5945/5092 FAX 

July 22. 2011 

CERTIFIED MAIL - RETURN RECEIPT REQUESTED 

Hearing Docket 

Federal Aviation Administration 

800 Independence Avenue. SW 

Washington, DC 20591 

ATTN: Heanng Docket Clerk, AGC-430 

Wilbur Wright Building, Suite 2W1000 

In the Matter of Continental Airlines. Inc. 

Docket No. CP To Be Assigned ^ ^ i i r inH H 

Case No. 2010SW270072 r Dkp -^ ol^^lf ^ ' ' I 

Dear Sir or Madam: 

Enclosed are the original and one copy of the complaint in the above-referenced proceeding. 

The Complainant requests that the hearing in this matter be held in the Houston. Texas area, 

and expects that the heanng will last one (1) day. 

Please serve me vt/ith all documents in this matter. 

Tim Duff, A$W-7E2 

Federal Aviation Administration 

Southwest Region 

2601 Meacham Blvd,, Room 663 

Fort Worth. TX 76137 

Sincerely, 

DAVID L. DON NELL 

Regional Counsel 

Southwest Region 

By: 

Tim Duff 27^5 

Attorney 

Safety Enforcement Branch 

TEL: (817)222-5099 

FAX: (817)222-5945 

E-Mail: Tim Duff^fsa gov 

Enclosure 
07/29/201 1 11:52 FAX 2024935U 2 FAA ^ OMS 1^002/006 

U.S. DEPARTMENT OF TRANSPORTATION 

FEDERAL AVIATION ADMINISTRATION 

In the Matter of: 

CONTINENTAL AIRLINES, INC. 

FAA Case No, 2010SW270072 

FAA Docket CP To Be Assigned 

Judge Not Assigned 

COMPLAINT 

The Complainant files its complaint, under Rule 208 of the Rules of Practice in 

FAA Civil Penalty Actions, 14 CFR §13.208, and states the follov^ing; 

Respondent Continental Airlines, Inc., (CAL) was advised through a Notice of 

Proposed Civil Penalty that the FAA proposed to assess a civil penalty in the amount 

of $6,000,00, On July 18. 2011. Respondent submitted a written request for a hearing. 

1. Continental Airlines Inc. (CAL) holds Air Carrier Operating Certificate 

CALA014A authorizing it to engage in scheduled air transportation under Part 121 of 

the Federal Aviation Regulations 

2. On or about February 12, 2010. an inspection at Houston's Bush Airport 

revealed that on CAL Flight 236 on Civil Aircraft N14653, CAL was utilizing an Exit 

Seating Selection Card with the date (10/08) that did not include instructions to exit 

seat occupants to identify themselves rf they could not or did not wish to meet the 

criteria set forth on the card. 

3. The card described in paragraph 2 was in use in all aircraft operated by 

CAL at the time of the inspection. 

4. By reason of the foregoing facts and circumstances, Respondent CAL 

violated Section 121,585(e) of the Federal Aviation Regulations in that it as a certificate 

holder failed to include on passenger information cards at each exit seat, instructions 

to exit seat occupants to identify themselves if they could not or did not wish to meet 

the criteria set forth on the card. 
07/29/201 1 11:52 FAX 2024935U 2 FAA ^ DMS [^003/OOB 

1. Under 49 U.S.C. §46301, Respondent CAL is subject to a civil penalty for 

each of the violations alleged. The maximum penalty per violation is $25,000.00. 

2. Under the facts and circumstances of this case, a civil penalty of $6,000.00 

is appropriate. 

Complainant respectfully requests that the administrative law judge enter an 

order that Respondent CAL be assessed a civil penalty in the amount of $6,000.00. 

Submitted this 22"^ day of July, 2011. 

DAVID L DONNEL 

Regional Counsel 

Southwest Region 

By: 

Tim Duff 

Attorney 

Safety Enforcement Branch 

TEL; (817)222-5099 

FAX: (817) 222-5945 or 5092 

E-Mail: Tim.Duff(S),faa.QOv 
07/29/201 1 11 52 FAX 2024935142 FAA - DMS 0004/00 6 

CERTIFICATE OF SERVICE 

I certify that the foregoing Administrator's Complaint has been mailed this date 

by Certified Mail, Return Receipt Requested, to: 

Federal Aviation Administration 

800 Independence Avenue, SW 

Washington, DC 20591 

ATTN: Hearing Docket Clerk, AGC-430 

Wilbur Wright Building, Suite 2W1000 

Thomas Newton Boiling 

Vice President and Associate General Counsel 

United Air Lines, Inc. and Continental Airlines. Inc. 

77 W. Wacker Drive - 16'^ Floor 

Chicago, IL 60601 

TEL: 312-997-8068 

FAX: 312-997-8068 

E-Mail: Thomas bollina(a>united. comSyWiaC Twa, Paralegal Specialist 

Federal Aviation Administration 

Southwest Region 

Dale, July 22. 2011 
07/29/201 1 11:52 FAX 2024935142 FAA - DM S @]005/00G 

I biimu,': Nc» run BDllJne 

Vice yrc^^jJcnt & .\„i.inciti(c <i<nc)'i)l Cnmii^-I 

3I2 9*7 8(1(">« 

ihiiiii^is.l'-il'i": ; i/.iiiii[cd,t:iii n 

UNITE D 

liiiiTcd .\ii l.ints. Inc. 

C'ouiincntiil AirlintK. Inr, 

77 W, WiKkcr l>ri<.c- IC.'" M. 

I.tCnl IVupjninrnt HnQI I) 

Chlcseo. [LCWftl 

July 18,2011 

VIA FEDERAL EXPRESS 

Federal Aviation Administration 

800 Indcpcndcnct; Avenue, SW 

Washington. DC 20591 

Attention: Heitring Docket ClerL AGC-430 

Wilbur Wright Building. Suite 2W1000 

RECEIVED 

JUL 2 0 2011 

HEARING DOCKET 

Re: Contincnlal Airlines, Inc. - Request for Hearing 

. Final Notice of Propo.'^ed Civil Pennlt\- - K^ \ Case No. 2010SW270072 

Dear Sir or Madam: 

By letter dated June 29. 2011, the Federal Aviation Adminisiyation (F.AA) issued a Final 

Notice of Proposed Civil Penalty in the abovo-rdcrcnced case. Pursuant to 49 l.T.S.C. ^ 4630L 

as amended, and the I'AA Rules of Practice in FAA Civil Penally Action? as set forth in 14 

CFR. ^ 13,16. Cominenial Airlines, Inc. (Continental) hereby requests a hearing in the abovercfcrent^ed ca^e. In addition. Continental also fcqucsli; all lulure communication,'? on thi;, case be 

directed to my attention at the address provided below. 

Thomas Newton Boiling 

Vice President and A^.sociate General Counsel 

United Air Lines, Ine, iind Continental Airline.^, Inc. 

77 W. Wacker Drive - 16" Floor 

Chicago. IL 60601 

Tel: 312 997 8068 Fax: 312 997 8068 

Fmail: thoina.s.bolhnii't/Uinired.o^'nii 
07/29/201 1 1T5 2 FAX 202a935T12 FAA ^ OWS 0006/00 6 

UNITE D I 

Federal Aviation Administration 

July 18,2011 

Page 2 

Thank you. Please lei me know if you need additional information. 

Sincerely, 

Thomas Ne\vion Boiling 

Vice President and Associate General Counsel 

CEIVED 

zc: Tmi Duff. Fsq. 

Attorney. Safely Enforcement Branch 

Federal Aviation Administration 

Office of Regional Counsel 

2601 Meacham Boulevard JUL 2 0 2011 

Fort Worth, TX 76137 

(VIA FHDHR.\L EXPRESS) b-W-

^KARiNG DOCKET