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                                                                   Exhibit 10.28

                    FIRST AMENDMENT TO FORBEARANCE AGREEMENT
                    ----------------------------------------

     THIS FIRST AMENDMENT TO FORBEARANCE AGREEMENT (this "Amendment") is made as
of October 30, 2001 by and between OPEN PLAN SYSTEMS, INC., a Virginia
corporation ("Company") and WACHOVIA BANK, N.A. (the "Bank").

                                 R E C I T A L S

     A.   Reference is made to that certain Forbearance Agreement dated as of
August 10, 2001 between the Company and the Bank (the "Forbearance Agreement").

     B.   The Company has requested that the Bank extend the terms of the
Forbearance Agreement pursuant to the terms hereof.

     C.   All capitalized terms used herein shall have the meanings given to
them in the Forbearance Agreement unless otherwise specified herein.

                                A G R E E M E N T

     NOW THEREFORE, for good and valuable consideration, the receipt and
sufficiency of which are hereby acknowledged, the parties hereto hereby agree as
follows:

     1.   The terms and provisions of the Forbearance Agreement shall remain in
full force and effect, as if fully set forth herein, except as expressly set
forth in this paragraph:

          A. The following capitalized terms shall have the following
             definitions:

             "Forbearance Period" shall mean the period from the date hereof
             until the earlier to occur of (i) January 31, 2002, or (ii) a
             Termination Event.

          B. The Company shall establish the Collateral Reserve Account on the
             terms provided in the Forbearance Agreement upon ten business days'
             notice by the Bank to the Company.

          C. The references to sections 8.1(k) and 8.1(l) of the Reimbursement
             Agreement are hereby deleted from Section 8.01(b) of the
             Forbearance Agreement.

          D. Section 8.01(g) of the Forbearance Agreement shall provide as
             follows: "any creditor of the Company, other than a trade creditor
             with claims of less than $50,000, shall commence or prosecute any
             suit or collection action against the Company or shall take any
             other action or exercise any other right or remedy against it or
             any of its assets which the Bank believes, in its reasonable
             discretion, may prejudice any of the Bank's rights or remedies
             under this Forbearance Agreement or any Loan Document or may
             adversely affect the Bank's prospect for recovery under the Loan
             Agreements."




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     2. Notwithstanding the Declared Defaults, the Company shall make all
payments due on the note evidencing the line of credit as provided therein, and
as may be required under, or in the implementation or exercise of, the
provisions and terms hereof.

     3. The Company acknowledges the continuing defaults under the terms of the
Loan Agreements and the Loan Documents; the Company does not have any defenses,
legal or equitable, to the payment of the amounts outstanding in regard to the
Loan Documents and the Loan Agreements; and the Company acknowledges the Bank's
right to exercise its rights and remedies under the Loan Documents, the Loan
Agreements, and applicable law, subject to the terms of the Forbearance
Agreement and hereof.

     4. Other than (i) the Forbearance Agreement, (ii) this Amendment, (iii)
that certain temporary waiver letter between the Company and the Bank dated as
of May 23, 2001, which was superceded by the terms of the Forbearance Agreement,
and (iv) the terms of that certain letter dated as of October 4, 2001, as of the
date hereof, there exist no understandings, course of conduct or course of
dealing among the parties hereto, or any of them, which has altered or could
alter the terms of the Loan Agreements, the Forbearance Agreement, this
Amendment, the Loan Documents executed and delivered in connection herewith or
therewith, or which would preclude the Bank from enforcing its legal rights and
pursuing its legal remedies under such documents and applicable law.

     5. Although there have been meetings and discussions with the Bank
regarding the Loan Agreements and the documents relating thereto, the Company
acknowledges that (i) nothing said or done by the Bank in connection with such
negotiations and/or discussions shall be binding on the Bank or shall be the
basis of any claim against the Bank regarding the Loan Agreements, or the Loan
Documents unless expressly incorporated into the terms of this Amendment; and
(ii) it has not relied on any statements or actions by the Bank or any of its
agents or attorneys regarding the Loan Agreements, or the Loan Documents except
those specifically incorporated into this Amendment.

     6. The Company does not have any claims, actions, causes of action,
defenses, counterclaims or set-offs of any kind or nature with respect to the
Loan Agreements, or the Loan Documents, against the Bank or any of its
respective officers, directors, employees, agents or attorneys, which it can or
could assert in connection with the events occurring on or prior to the date of
this Amendment. The Company agrees that no default or event of default now
existing under the Loan Agreements or any documents executed in connection
therewith shall be waived by this Amendment and that all of the Bank's rights
and remedies are expressly reserved to them, except as provided herein.

     7. Notwithstanding the forbearance granted in the Forbearance Agreement or
herein or any other provision hereof, the Bank reserves, and does not waive or
forbear from exercising, all rights to exercise its remedies under the Loan
Agreements and the Loan Documents, including, without limitation, the
Reimbursement Agreement, and pursuant to applicable law, pertaining only to (i)
the redemption, calling or tendering of the Bonds, and (ii) the collection of
amounts

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which are or may become due under the Reimbursement Note and/or on account of
amounts drawn on the Letter of Credit as provided herein.

     8. Nothing in this Amendment shall be construed as a waiver by the Bank of
any existing defaults known to the Bank or future defaults under the Loan
Agreements, or any Loan Documents, or any rights the Bank may have to enforce
the terms thereof or exercise their rights and remedies thereunder or under
applicable law except for the Bank's express agreements hereunder.

     9. This Amendment is not intended to, and does not, modify, alter, amend or
change any of the Bank's rights under the Loan Agreements, or any of the Loan
Documents, except as herein expressly provided, and is not intended to, and does
not, constitute a novation or release of the agreements or obligations under
such documents. The Loan Agreements, and the Loan Documents otherwise remain in
full force and effect in accordance with their terms. In the event of any
conflict in the terms of such documents with the terms of this Amendment, the
terms of this Amendment shall govern.

     10. The Company represents and warrants that it has no claims, actions,
causes of action, defenses, counterclaims or setoffs of any kind or nature which
it can or could assert against the Bank in connection with the making, closing,
administration, collection or enforcement by the Bank of the Loan Agreements,
the Loan Documents, the Forbearance Agreement, this Amendment or any related
agreements. In the event the Company has any claims, actions, causes of action,
defenses, counterclaims or setoffs of any kind or nature now existing, whether
known or unknown, which it now or hereafter may assert against the Bank arising
on or before the date hereof or based on facts and circumstances which occurred
on or prior to the date hereof in connection with the making, closing,
administration, collection or enforcement by the Bank of the Loan Agreements,
the Loan Documents, the Forbearance Agreement, this Amendment or any related
agreements (the "Claims"), then by executing this Amendment, the Company forever
waives and releases the Bank, and its officers, directors, attorneys, agents,
representatives, employees, shareholders, parent corporations, subsidiaries,
affiliates, successors and assigns (individually, a "Released Party";
collectively, the "Released Parties") from the Claims. In addition, the Company
represents and warrants that it will not commence, join in, prosecute, or
participate in any suit or other proceeding in a position that is adverse to the
Bank related to the Claims. This agreement and covenant on the part of the
Company is contractual, and not a mere recital, and the Company acknowledges and
agrees that no liability whatsoever is admitted on the part of any party, except
the Company's indebtedness under the Loan Agreements and the Loan Documents, and
that all agreements and understandings between the parties hereto are embodied
in the Loan Agreements, the Loan Documents, the Forbearance Agreement and this
Amendment.

     11. This Amendment may be executed in any number of counterparts, all of
which taken together shall constitute one and the same agreement, and any of the
parties hereto may execute this Forbearance Agreement by signing any such
counterpart.

     12. This Amendment may not be supplemented, changed, waived, discharged,
modified or amended except by written instrument executed by the parties hereto.

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         IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be
duly executed as of the day and year first above written.

                              WACHOVIA BANK, N.A.


                              By:      /s/ Kevin R. Combs                 (SEAL)
                                  ----------------------------------------
                              Name:    Kevin R. Combs
                                   ---------------------------------------
                              Title:   Senior Vice President
                                    --------------------------------------


                              OPEN PLAN SYSTEMS, INC.


                              By:      /s/ Thomas M. Mishoe, Jr.          (SEAL)
                                 -----------------------------------------
                              Name:    Thomas M. Mishoe, Jr.
                                   ---------------------------------------
                              Title:   President & CEO
                                   --------------------------------------

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