[Federal Register Volume 77, Number 75 (Wednesday, April 18, 2012)]
[Notices]
[Page 23273]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2012-9359]


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DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT

[Docket No. FR-5607-N-11]


Proposed Information Collection; Comment Request: Home Equity 
Conversion Mortgage Counseling Client Survey

AGENCY: Office of the Assistant Secretary for Housing--Federal Housing 
Commissioner, HUD.

ACTION: Notice.

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SUMMARY: The proposed information collection requirement described 
below will be submitted to the Office of Management and Budget (OMB) 
for review, as required by the Paperwork Reduction Act. The Department 
is soliciting public comments on the subject proposal.

DATES: Comments Due Date: June 18, 2012.

ADDRESSES: Interested persons are invited to submit comments regarding 
this proposal. Comments should refer to the proposal by name and/or OMB 
Control Number and should be sent to: Reports Liaison Officer, 
Department of Housing and Urban Development, 451 7th Street SW., 
Washington, DC 20410, Room 9120 or the number for the Federal 
Information Relay Service (1-800-877-8339).

FOR FURTHER INFORMATION CONTACT: Betsy Cromwell, Office of Single 
Family Program Support Division, Department of Housing and Urban 
Development, 451 7th Street SW., Washington, DC 20410, telephone (202) 
708-4465 (this is not a toll free number) for copies of the proposed 
forms and other available information.

SUPPLEMENTARY INFORMATION: The Department is submitting the proposed 
information collection to OMB for review, as required by the Paperwork 
Reduction Act of 1995 (44 U.S.C. Chapter 35, as amended).
    This Notice is soliciting comments from members of the public and 
affected agencies concerning the proposed collection of information to: 
(1) Evaluate whether the proposed collection is necessary for the 
proper performance of the functions of the agency, including whether 
the information will have practical utility; (2) Evaluate the accuracy 
of the agency's estimate of the burden of the proposed collection of 
information; (3) Enhance the quality, utility, and clarity of the 
information to be collected; and (4) Minimize the burden of the 
collection of information on those who are to respond; including the 
use of appropriate automated collection techniques or other forms of 
information technology, e.g., permitting electronic submission of 
responses.
    This Notice also lists the following information:
    Title of Proposal: Home Equity Conversion Mortgage Counseling 
Client Survey.
    OMB Control Number, if applicable: 2502-0585.
    Description of the need for the information and proposed use: As a 
condition of eligibility to receive a Home Equity Conversion Mortgage 
(HECM), consumers must participate in reverse mortgage counseling. As 
part of HUD's evaluation of its HECM counseling program, performance 
reviews are conducted at the HUD-approved counseling agencies by HUD 
staff. HUD staff mails or emails, when an email address is available, 
the HECM client survey to consumers who have recently received 
counseling through the agency. This survey is completed by the consumer 
and mailed or emailed back to HUD. It provides valuable feedback to HUD 
regarding customer service and counseling quality provided by the HECM 
counseling agency being reviewed. HUD uses this information to evaluate 
the counseling agency and, further, to make any policy or procedural 
changes as necessary.
    Agency form numbers, if applicable: HUD-92911.
    Estimation of the total number of hours needed to prepare the 
information collection including number of respondents, frequency of 
response, and hours of response: The estimated total number of hours 
needed to prepare the information collection is 50, the number of 
respondents is 300 generating approximately 300 annual responses; the 
frequency of response is on occasion; and the estimated time needed to 
prepare the response varies from 10 minutes to 20 minutes.
    Status of the proposed information collection: This is an extension 
of a previously approved information collection.

    Authority:  The Paperwork Reduction Act of 1995, 44 U.S.C., 
Chapter 35, as amended.

    Dated: April 12, 2012.
Ronald Y. Spraker,
Acting General Deputy Assistant Secretary for Housing-Acting General 
Deputy, Federal Housing Commissioner.
[FR Doc. 2012-9359 Filed 4-17-12; 8:45 am]
BILLING CODE 4210-27-P