This section of the FEDERAL REGISTER

contains documents other than rules or

proposed rules that are applicable to the

public. Notices of hearings and investigations,

committee meetings, agency decisions and

rulings, delegations of authority, filing of

petitions and applications and agency

statements of organization and functions are

examples of documents appearing in this

section.

Notices Federal Register

13338 

Vol. 76, No. 48 

Friday, March 11, 2011 

1The 60-day notice included the following 

estimate of the aggregate burden hours for all 

agencies combined under this generic clearance: 

Average Expected Annual Number of activities: 

25,000. 

Average number of Respondents per Activity: 

200. 

Annual responses: 5,000,000. 

Frequency of Response: Once per request. 

Average minutes per response: 30. 

Burden hours: 2,500,000. 

ADMINISTRATIVE CONFERENCE OF 

THE UNITED STATES 

Agency Information Collection 

Activities: Proposed Collection; 

Comment Request; Generic Clearance 

for the Collection of Qualitative 

Feedback on Agency Service Delivery 

AGENCY: Administrative Conference of 

the United States. 

ACTION: 30-Day notice of submission of 

information collection for approval by 

the Office of Management and Budget 

and request for comments. 

SUMMARY: As part of a Federal 

Government-wide effort to streamline 

the process of seeking feedback from the 

public on service delivery, the 

Administrative Conference of the 

United States (‘‘ACUS’’ or ‘‘the 

Conference’’) has submitted a Generic 

Information Collection Request (Generic 

ICR): ‘‘Generic Clearance for the 

Collection of Qualitative Feedback on 

Agency Service Delivery’’ to OMB for 

approval under the Paperwork 

Reduction Act (PRA) (44 U.S.C. 3501 et 

seq.). 

DATES: Comments must be submitted by 

April 11, 2011. 

ADDRESSES: Submit your comments, 

identified by the title ‘‘ACUS Generic 

Information Collection,’’ (1) either by email to OIRA using ServiceDelivery

Comments@omb.eop.gov, or by fax to 

202–395–7245, Attn: ACUS Desk 

Officer; and (2) either by e-mail to 

ACUS using dpritzker@acus.gov, or by 

mail to ACUS, 1120 20th Street, NW., 

Suite 706 South, Washington, DC 20036. 

FOR FURTHER INFORMATION CONTACT: 

David Pritzker, Deputy General Counsel, 

Administrative Conference of the 

United States, 1120 20th Street, NW., 

Suite 706 South, Washington, DC 20036; 

Telephone (202) 480–2080. 

SUPPLEMENTARY INFORMATION: 

Title: Generic Clearance for the 

Collection of Qualitative Feedback on 

Agency Service Delivery 

Abstract: The information collection 

activity will garner qualitative customer 

and stakeholder feedback in an efficient, 

timely manner, in accordance with the 

Administration’s commitment to 

improving service delivery. By 

qualitative feedback we mean 

information that provides useful 

insights on perceptions and opinions, 

but are not statistical surveys that yield 

quantitative results that can be 

generalized to the population of study. 

This feedback will provide insights into 

customer or stakeholder perceptions, 

experiences and expectations, provide 

an early warning of issues with service, 

or focus attention on areas where 

communication, training or changes in 

operations might improve delivery of 

products or services. These collections 

will allow for ongoing, collaborative and 

actionable communications between the 

Agency and its customers and 

stakeholders. It will also allow feedback 

to contribute directly to the 

improvement of program management. 

Feedback collected under this generic 

clearance will provide useful 

information, but it will not yield data 

that can be generalized to the overall 

population. This type of generic 

clearance for qualitative information 

will not be used for quantitative 

information collections that are 

designed to yield reliably actionable 

results, such as monitoring trends over 

time or documenting program 

performance. Such data uses require 

more rigorous designs that address: the 

target population to which 

generalizations will be made, the 

sampling frame, the sample design 

(including stratification and clustering), 

the precision requirements or power 

calculations that justify the proposed 

sample size, the expected response rate, 

methods for assessing potential nonresponse bias, the protocols for data 

collection, and any testing procedures 

that were or will be undertaken prior 

fielding the study. Depending on the 

degree of influence the results are likely 

to have, such collections may still be 

eligible for submission for other generic 

mechanisms that are designed to yield 

quantitative results. 

The Agency received no comments in 

response to the 60-day notice published 

in the Federal Register on December 22, 

2010 (75 FR 80542). 

Below we provide the Conference’s 

projected average estimates for the next 

three years:1

Current Action: New collection of 

information. 

Type of Review: New collection. 

Affected Public: Individuals and 

households, businesses and 

organizations, State, Local or Tribal 

Government. 

Average expected annual number of 

activities: 6. 

Average number of respondents per 

activity: 110. 

Annual responses: 660. 

Frequency of response: Once per 

request. 

Average minutes per response: 6–60. 

Burden hours: 210–285. 

An agency may not conduct or 

sponsor, and a person is not required to 

respond to, a collection of information 

unless it displays a currently valid 

Office of Management and Budget 

control number. 

Dated: March 8, 2011. 

Shawne McGibbon, 

General Counsel. 

[FR Doc. 2011–5622 Filed 3–10–11; 8:45 am] 

BILLING CODE 6110–01–P 

DEPARTMENT OF AGRICULTURE 

Submission for OMB Review; 

Comment Request 

March 7, 2011. 

The Department of Agriculture has 

submitted the following information 

collection requirement(s) to OMB for 

review and clearance under the 

Paperwork Reduction Act of 1995, 

Public Law 104–13. Comments 

regarding (a) Whether the collection of 

information is necessary for the proper 

performance of the functions of the 

agency, including whether the 

information will have practical utility; 

(b) the accuracy of the agency’s estimate 


srobinson on DSKHWCL6B1PROD with NOTICES