Martin, Michael (OST)
From: Sent: To: Cc: Subject: B H <demila8@gmail.com> Sunday, May 04, 2014 2:07 PM EAS(OST) mcestari@gosunair.com Victoria Regional Airport air service change ""

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Iread an interesting article inthis mornings Victoria Advocate submitted by Mark Cestari of SunAir. IfIamto accept itas factual itcontradicts all Ihave previously been hearing about the existing Victoria Regional air service. Many seem to think Sun Air has been areal disappointment over the last year and ahalf. Not so sure that's totally accurate. But seems for that reason the County Airport Commissioner's have decided to opt out of the existing contract topursuit another direction. For thirty years I've occasionally flown in and out ofVictoria. Used tobe mainly business related where time was money, last few years more for convenience. Each carrier through the years has had their glitches but none have ever left me hanging between flights to recheck in forflights andbaggage and that looks tobe what's about tohappen as suggested by the article. With allthe implemented heavy security measures and long lines inplace atmajor airports this could become anightmare and addhours oflayover time to any schedule, long distances between arrival gate to check incounter, baggage check, security line, gate check in. How much time do you addto insure you don't end up with amissed connection? Seems like a sure fire way to deter someone from choosing aconnection from VCT vs adrive. Would me. After abit ofinternet research I see in fact that atthis time Public Charters, Inc does not accept nor forward any baggage itmust be rechecked each time. We scheduled four flights with Sun Air last year, three were uneventful, On one occasion Ireceived avery early morning call advising me ofacancellation and offering afree cab ride to Houston IAH so asto insure my connection. Inconvenient, you bet, but very much appreciated. Inthirty years and many, many cancellations (mostly Continental Shuttle) Ihad never received that kind ofservice before. Ibelieve what we all want from our air service is ,reliability, efficiency and consistency. Tall order but it's what we need. Perhaps the County Airport Commissioners' decision may have been abit premature, perhaps not however, with Sun Air now under new direction and making strides incorrecting past issues Iwould think maybe the Coinmissioners could look atthe next 4or 5month window to see where this goes before afinal decision is made to go exclusively with this charter company and anew set ofissues to deal with. At the least leave the signing ofacontract with the charter company contingent on Sun Air's performance up to orcloser tothe end of the contract in September. IfPublic Charters, Inc. wants inthey'll work with the airport. IfMr. Cestari is accurate inhis predictions, things could tum around and beworking much more tothe Victoria Regional' liking, ifnot what's the harm. Ifthe Commission has already committed tothis change then come September, Victoria Regional will betaking on anew carrier with new unknown issues and will have possibly dumped apotentially reliable, efficient and consistent service for another unknown. Ifthere are some other underlying reasons forthis immediate decision maybe they need to be addressed more publicly. Mr. Cestari suggested cronyism? Idon't know anything about that. They don't tell me anything, but either does my wife orkids. There may be another viable option. Victoria is growing with leaps and bounds. 1-69is now under construction, many, many new motel and hotels completed, oil &gas industry booming, businesses sprouting, medical, education, you know allthat stuff. Victoria isready and eager tobust atthe seams. Victoria has been denying the group that needs the Austin/Dallas connection butto appease them has now chosen to slight the group that needs the Houston connection. How sad, lot ofoil and gas folks in and out ofHouston. What ifyou put both inplace for one year. Award anEAS to Sun Air for Houston service and maybe another
1for Austin/Dallas service orjust opt for an additional charter contract with no additional EAS support. Or let both Sun Air and Public Charters stick their necks out abitto make this work, share the risk. Probably much more expensive to implement but gobig or getout. Everyone needs to bite the bullet and take aleap offaith to make this work. Doing that might reduce each others market share or itcould bring awhole new larger market into play. There is agood possibility that the hundreds ofpeople that are seeking service to the Austin orDallas area are notnecessarily the same people that currently using the service for Houston trips. This isVictoria, the "Texas Crossroads" we need to be connected, it's our future atstake. Robbie

2Martin, Michael 

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From: Sent: To: Subject: JEH <jeh1939@gmail.com> Sunday, May 04, 2014 S:10 PM EAS(OST) Airline Service for Victoria, Texas


### I strongly recommend that Sun Air be awarded the EASroute from Victoria, Texas. The reasons are: . 1. Morefrequent flights 2. Interline agreements with major carriers that allow baggage to be checked through 3. Interline agreements permit passengers to purchase tickets to their ultimate destinations 4. Ability of passengers to book through popular booking engines S. Questionable tactics by the local airport manager to direct service to his favorite carrier (a charter company) Thank you for approving Sun Air. I believe it isthe best choice for Victoria, Texas. 

### J. E. Hollan 107 Charleston Drive Victoria, Texas 77904 (361) 649-1203

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### Martin. Michael (OSn
From: Sent: To: Subject: hulare@aol.com Monday, May OS,2014 7:05 PM EA5 (05T) Fwd: Change of carrier

FYI Many regards Hubert Reifenrath Sent from my T-Mobile 4G LTE device

------ Original message------ From: hulare@aol.com Date: Man, 5/5/2014 I:03 PM To: jmilewski@prautes.com; Subject:Change ofcarrier

Good morning My name is Hubert Reifenath and ! am avery frequent traveler going out ofVictoria and connecting inHouston almost every week since 1992. Going to Dallas or Austin will not be an option for me ormost ofthe other frequent travelers that! spoke to. !fthere isno more service to Houston than Victoria will loose.me as well.as many others. Thank You very much for aresponse Regards Hubert Reifenrath Sent from my T-Mobile 4G LTE device

1Martin. Michael 

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From: Sent: To: Subject: Virginia Sullivan <virginiat1934@att.net> Monday, May OS,2014 9:30 PM EAS(OST) Fw:Victoria TexasAir Service

On Monday, May 5, 2014 10:08 AM, Mark Cestari <mcestari@gosunair.com> wrote: Thanks Virginia Would you mind sending your email to eas@dol.gov Thank you, Mark Cestari Mark R. Cestari Vice President, Marketing mcestari@gosunair.com c(617)529-4122
www.gosunair.com 3201 Griffin Road Ft. Lauderdale, FL 33212 0(954)660-9865

From: Virginia Sullivan [virginiatl934@att.net] Sent: Monday, May OS,2014 10:24 AM' To: Mark cestari Subject: Victoria Texas Air Service 

### My reason to fly to Houston is#1 a doctor's appointment and #2 to make connections for a group flight overseas. At 80 years old and husband 90 we do not want to drive to Houston anymore. When we fly into Houston for a dr's appointment our son meets us there and takes us to our appointment and either brings us home or back to the airport. How many people have doctors in Dallas? Maybe you could include aflight to AustinlDalias once a day or several times aweek forthose on business trips. The regular folks need flights to Houston! Virginia Sullivan

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### Martin. Michael (OST)
From: Sent: To: Subject: Kerry Roddy <daysinnvictoria@yahoo.com> Tuesday, May 06, 2014 10:15 AM EA5 (05D; mcestari@gosunair.com 5unair Greetings, My name is Kerry Roddy, and my family owns and operates the Days Inn in Victoria, Tx. I understand that the contract SunAir has is up for renewal. Ifeel that .itis essential that this contract be renewed. We think that it isvery important for our business, as well as other hotels in Victoria, that potential guests have the avenue for air travel into Victoria that SunAir provides. Please take this into consideration when making the decision to renew their contract for Victoria. Best, Kerry B Roddy Director of Operations Days Inn Victoria, TX 

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### Martin, Michael (OST)
From: Sent: To: Subject: Dre <drc@rchh.com> Tuesday, May 06, 20144:21 PM EAS(OST) Victoria Tx. Flights to and from Houston

Iam writing in favor of continuing flights on SunAirInternatianal from Victoria, Tx. To Houston. We are agrowing community and need this flight for several reasons: 1. The congestion indriving to Houston isdangerous 2. Being able to check in your luggage in Victoria one time saves you much time and energy. Being afemale and usually having two bags to worry with is extremely difficult. 3. The number of flights available to choose from is important, especially when you have meetings scheduled. 4. I'm afrequent flyer and I would hate to lose my "mileage" points with United Airlines. Because United's hub is in Houston, I would lose the advantage of choices for direct flights to my final destination. 5. No parking fees in Victoria 6. High parking fees in Houston 7. Long lines and waits having to go through security in Houston.

I represent several other individuals who feel as I do. Sun Air had several problems when they first started, but has also worked hard to correct them. Please consider staying in Victoria, Tx. Thak you, Dr. Ruth Constant

1Martin, Michael 

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From: Sent: To: Subject: Greg Spears <greg@gregspearsreally.com> Tuesday, May 06, 2014 9:10 PM EAS(OSn Victoria TexasAir Service
1would be infavor ofSun Air staying atthe Victoria Airport. We need the interline luggage handling agreement and ability to schedule flights atthe various online sites. Thanks,

Greg Spears, CRB, CRS, GRI Greg Spears Realty 2204 E. Airline Road Victoria, TX 77901 361-573-6001

1Martin, Michael (OST)
From: Sent: To: Subject:

To whom itmay concern, shegrooms <shegrooms@yahoo.com> Thursday, May 08, 2014 9:50 AM EA5 (05T) Keep 5unair in Victoria

Ithas come to my attention that you would like to move Sunair from Victoria, Texas. Idisagree with this idea and Ifeel that itis inthe best interest ofthe company tokeep Sunair inVictoria, Texas. Iwill continue to email about my concerns ofthe move ofthis company. Thank you foryour time, Tiffany Bledsoe
Sent' via the SamsUllg GALAXY S@4, an AT&T 4G LTE smat1phonc

1Martin, Michael 

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From: Sent: To: Subject: Luis Cordero <rubens.luis04@att.net> Thursday, May 08, 2014 8:54 PM EAS(OST) Sun Air SeNice to Victoria, Texas

SunAir International (Pacific Wings): Houston, Tx to Victoria, Tx onJuly 31 6:l5pm flight. Tremendous customer service!!! Even though Iwas 25 min. late arriving atHouston Intercontinental because of achange offlight from AA originating from Puerto Rico, Sun Air International waited for me to arrive at Houston. Iwas beginning to see myself sleeping inthe Houston Airport taking the next morning flight to Victoria. But thanks to the extraordinary customer service ofSun Air, Iam writing this note from my home this morning. Again, this isthe kind ofservice any business should beknown for. S A. thank 

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Thank you Mr. Luis Cordero

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### Martin, Michael (OST) From: Sent: To: Subject: Sharon Embry <whitesands304@yahoo.com> Thursday, May 08, 2014 9:32 PM EAS(OST) SunAir International Needs to Stay
Please keep SunAir International serving Victoria, TX. Don't letthem get pushed out, they do a good. job and don't deserve to be removed. A lot of good people would be out ofwork and the town loves having them there. Regards, Sharon Embry Niceville, FL

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1Martin, Michael 

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From: Sent: To: Subject:

Mr. Martin, Paul Polasek <paul@ondatasuite.com> Friday, May 09, 2014 10:28 AM 'M ichael.f.marti n@dot.gov' Victoria Regional Airport 2014 EASProposal

This email isto confirm that I agrees with the statements asset out in the May 5th email byVictoria Regional Airport Manager. I believe his statements reflects the views of the majority of the community and is in the best interest of those we serve. Thanks, Paul Polasek Mayor, City of Victoria Texas

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