Martin, Michael (OST)

From:

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Subject:

B H <demila8@gmail.com>

Sunday, May 04, 2014 2:07 PM

EAS (OST)

mcestari@gosunair.com

Victoria Regional Airport air service change

""..... 'I! ' • 1

- ,:"y' ~J ;:J Q: OL;

I read an interesting article in this mornings Victoria Advocate submitted by Mark Cestari of Sun Air. If I am to

accept it as factual it contradicts all I have previously been hearing about the existing Victoria Regional air

service. Many seem to think Sun Air has been a real disappointment over the last year and a half. Not so sure

that's totally accurate. But seems for that reason the County Airport Commissioner's have decided to opt out of

the existing contract to pursuit another direction.

For thirty years I've occasionally flown in and out of Victoria. Used to be mainly business related where time

was money, last few years more for convenience. Each carrier through the years has had their glitches but none

have ever left me hanging between flights to recheck in for flights and baggage and that looks to be what's about

to happen as suggested by the article. With all the implemented heavy security measures and long lines in place

at major airports this could become a nightmare and add hours of layover time to any schedule, long distances

between arrival gate to check in counter, baggage check, security line, gate check in. How much time do you

add to insure you don't end up with a missed connection? Seems like a sure fire way to deter someone from

choosing a connection from VCT vs a drive. Would me. After a bit of internet research I see in fact that at this

time Public Charters, Inc does not accept nor forward any baggage it must be rechecked each time.

We scheduled four flights with Sun Air last year, three were uneventful, On one occasion I received a very

early morning call advising me of a cancellation and offering a free cab ride to Houston IAH so as to insure my

connection. Inconvenient, you bet, but very much appreciated. In thirty years and many, many cancellations

(mostly Continental Shuttle) I had never received that kind of service before. I believe what we all want from

our air service is , reliability, efficiency and consistency. Tall order but it's what we need.

Perhaps the County Airport Commissioners' decision may have been a bit premature, perhaps not however,

with Sun Air now under new direction and making strides in correcting past issues I would think maybe the

Coinmissioners could look at the next 4 or 5 month window to see where this goes before a final decision is

made to go exclusively with this charter company and a new set of issues to deal with. At the least leave the

signing of a contract with the charter company contingent on Sun Air's performance up to or closer to the end of

the contract in September. If Public Charters, Inc. wants in they'll work with the airport. If Mr. Cestari is

accurate in his predictions, things could tum around and be working much more to the Victoria Regional' liking,

if not what's the harm. If the Commission has already committed to this change then come September, Victoria

Regional will be taking on a new carrier with new unknown issues and will have possibly dumped a potentially

reliable, efficient and consistent service for another unknown.

If there are some other underlying reasons for this immediate decision maybe they need to be addressed more

publicly. Mr. Cestari suggested cronyism? I don't know anything about that. They don't tell me anything, but

either does my wife or kids.

There may be another viable option. Victoria is growing with leaps and bounds. 1-69 is now under construction,

many, many new motel and hotels completed, oil & gas industry booming, businesses sprouting, medical,

education, you know all that stuff. Victoria is ready and eager to bust at the seams. Victoria has been denying

the group that needs the Austin/Dallas connection but to appease them has now chosen to slight the group that

needs the Houston connection. How sad, lot of oil and gas folks in and out of Houston.

What if you put both in place for one year. Award an EAS to Sun Air for Houston service and maybe another

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for Austin/Dallas service or just opt for an additional charter contract with no additional EAS support. Or let

both Sun Air and Public Charters stick their necks out a bit to make this work, share the risk. Probably much

more expensive to implement but go big or get out. Everyone needs to bite the bullet and take a leap offaith to

make this work. Doing that might reduce each others market share or it could bring a whole new larger market

into play. There is a good possibility that the hundreds of people that are seeking service to the Austin or Dallas

area are not necessarily the same people that currently using the service for Houston trips. This is Victoria, the

"Texas Crossroads" we need to be connected, it's our future at stake.

Robbie

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Martin, Michael (OSn

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Subject:

JEH <jeh1939@gmail.com>

Sunday, May 04, 2014 S:10 PM

EAS(OST)

Airline Service for Victoria, Texas

I strongly recommend that Sun Air be awarded the EASroute from Victoria, Texas.

The reasons are: .

1. More frequent flights

2. Interline agreements with major carriers that allow baggage to be checked through

3. Interline agreements permit passengers to purchase tickets to their ultimate

destinations

4. Ability of passengers to book through popular booking engines

S. Questionable tactics by the local airport manager to direct service to his favorite

carrier (a charter company)

Thank you for approving Sun Air. I believe it is the best choice for Victoria, Texas.

J. E. Hollan

107 Charleston Drive

Victoria, Texas 77904

(361) 649-1203

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Martin. Michael (OSn

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hulare@aol.com

Monday, May OS,2014 7:05 PM

EA5 (05T)

Fwd: Change of carrier

FYI

Many regards

Hubert Reifenrath

Sent from my T-Mobile 4G LTE device

------ Original message------

From: hulare@aol.com

Date: Man, 5/5/2014 I :03 PM

To: jmilewski@prautes.com;

Subject:Change of carrier

Good morning

My name is Hubert Reifenath and ! am a very frequent traveler going out of Victoria and connecting in Houston almost every week

since 1992.

Going to Dallas or Austin will not be an option for me or most of the other frequent travelers that! spoke to.

!fthere is no more service to Houston than Victoria will loose.me as well.as many others.

Thank You very much for a response

Regards

Hubert Reifenrath

Sent from my T-Mobile 4G LTE device

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Martin. Michael (OSn

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Subject:

Virginia Sullivan <virginiat1934@att.net>

Monday, May OS,2014 9:30 PM

EAS (OST)

Fw: Victoria Texas Air Service

On Monday, May 5, 2014 10:08 AM, Mark Cestari <mcestari@gosunair.com> wrote:

Thanks Virginia

Would you mind sending your email to eas@dol.gov

Thank you,

Mark Cestari

Mark R. Cestari

Vice President, Marketing

mcestari@gosunair.com

c(617)529-4122

www.gosunair.com

3201 Griffin Road

Ft. Lauderdale, FL 33212

0(954)660-9865

From: Virginia Sullivan [virginiatl934@att.net]

Sent: Monday, May OS, 2014 10:24 AM'

To: Mark cestari

Subject: Victoria Texas Air Service

My reason to fly to Houston is #1 a doctor's appointment and #2 to make connections

for a group flight overseas.

At 80 years old and husband 90 we do not want to drive to Houston anymore. When

we fly into Houston for a dr's appointment our son meets us there and takes us to our

appointment and either brings us home or back to the airport. How many people have

doctors in Dallas?

Maybe you could include a flight to AustinlDalias once a day or several times a week

for those on business trips.

The regular folks need flights to Houston!

Virginia Sullivan

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Martin. Michael (OST)

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Kerry Roddy <daysinnvictoria@yahoo.com>

Tuesday, May 06, 2014 10:15 AM

EA5 (05D; mcestari@gosunair.com

5unair

Greetings,

My name is Kerry Roddy, and my family owns and operates the Days Inn in Victoria, Tx. I

understand that the contract SunAir has is up for renewal. I feel that .it is essential that this contract

be renewed. We think that it is very important for our business, as well as other hotels in Victoria,

that potential guests have the avenue for air travel into Victoria that SunAir provides. Please take this

into consideration when making the decision to renew their contract for Victoria.

Best,

Kerry B Roddy

Director of Operations

Days Inn

Victoria, TX

361-894-8644

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Martin, Michael (OST)

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Dre <drc@rchh.com>

Tuesday, May 06, 20144:21 PM

EAS(OST)

Victoria Tx. Flights to and from Houston

I am writing in favor of continuing flights on Sun Air Internatianal from Victoria, Tx. To Houston. We are a growing

community and need this flight for several reasons:

1. The congestion in driving to Houston is dangerous

2. Being able to check in your luggage in Victoria one time saves you much time and energy. Being a female and

usually having two bags to worry with is extremely difficult.

3. The number of flights available to choose from is important, especially when you have meetings scheduled.

4. I'm a frequent flyer and I would hate to lose my "mileage" points with United Airlines. Because United's hub is in

Houston, I would lose the advantage of choices for direct flights to my final destination.

5. No parking fees in Victoria

6. High parking fees in Houston

7. Long lines and waits having to go through security in Houston.

I represent several other individuals who feel as I do. Sun Air had several problems when they first started, but

has also worked hard to correct them. Please consider staying in Victoria, Tx.

Thak you, Dr. Ruth Constant

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Martin, Michael (OSn

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Subject:

Greg Spears <greg@gregspearsreally.com>

Tuesday, May 06, 2014 9:10 PM

EAS (OSn

Victoria Texas Air Service

1would be in favor of Sun Air staying at the Victoria Airport. We need the interline luggage handling

agreement and ability to schedule flights at the various online sites.

Thanks,

Greg Spears, CRB, CRS, GRI

Greg Spears Realty

2204 E. Airline Road

Victoria, TX 77901

361-573-6001

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Martin, Michael (OST)

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To whom it may concern,

shegrooms <shegrooms@yahoo.com>

Thursday, May 08, 2014 9:50 AM

EA5 (05T)

Keep 5unair in Victoria

It has come to my attention that you would like to move Sunair from Victoria, Texas. I disagree with this idea

and I feel that it is in the best interest of the company to keep Sunair in Victoria, Texas. I will continue to email

about my concerns of the move of this company.

Thank you for your time,

Tiffany Bledsoe

Sent' via the SamsUllg GALAXY S@4, an AT&T 4G LTE smat1phonc

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Martin, Michael (OSn

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Luis Cordero <rubens.luis04@att.net>

Thursday, May 08, 2014 8:54 PM

EAS(OST)

Sun Air SeNice to Victoria, Texas

Sun Air International (Pacific Wings): Houston, Tx to Victoria, Tx on July 31 6: l5pm flight.

Tremendous customer service!!! Even though I was 25 min. late arriving at Houston Intercontinental because of

a change of flight from AA originating from Puerto Rico, Sun Air International waited for me to arrive at

Houston. I was beginning to see myself sleeping in the Houston Airport taking the next morning flight to

Victoria. But thanks to the extraordinary customer service of Sun Air, I am writing this note from my home this

morning. Again, this is the kind of service any business should be known for.

Sun A.Ir....thank s fior servlcmg . . our City . "'" .....

Thank you

Mr. Luis Cordero

I
Martin, Michael (OST)

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Sharon Embry <whitesands304@yahoo.com>

Thursday, May 08, 2014 9:32 PM

EAS(OST)

SunAir International Needs to Stay

Please keep SunAir International serving Victoria, TX. Don't let them get pushed out, they do a good.

job and don't deserve to be removed. A lot of good people would be out of work and the town loves

having them there.

Regards,

Sharon Embry

Niceville, FL

I

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Martin, Michael (OSn

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Mr. Martin,

Paul Polasek <paul@ondatasuite.com>

Friday, May 09, 2014 10:28 AM

'M ichael.f.marti n@dot.gov'

Victoria Regional Airport 2014 EASProposal

This email is to confirm that I agrees with the statements as set out in the May 5

th email by Victoria Regional Airport

Manager. I believe his statements reflects the views of the majority of the community and is in the best interest of

those we serve.

Thanks,

Paul Polasek

Mayor, City of Victoria Texas

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