Omega World Travel

Presentation

Aviation Advisory Committee

For Aviation Consumer Protections

May 21, 2013
Stan Brown

VP of Business Development

Omega World Travel
WHAT INFORMATION IS COLLECTED
Data Usage Data Usage

First Name Airline, TSA, Country * Country Airline , Country I

Last Name Airline, TSA, Country * Street Airline , Country I

Middle Name Airline, TSA, Country * City Airline, Country I

Telephone GDS, Vendors, Airline * State or Province Airline, Country I

Itinerary * Zip or Postal Code Airline, Country I

Who Booked GDS, Travel Co. * Place of Birth Airline , Country I

Credit Card w/EXP Vendors Document Type Airline , Country *I

Credit Card CVV Train (Not Stored) Document Number Airline , Country I

Date of Birth Airline, TSA * Visa Place of issue Airline , Country I

Gender Airline, TSA * Visa Issue Date Airline, Country I

Redress Number Airline, TSA Visa Applicable Country Airline, Country I

Address Type Airline, Country *I Document issue country Airline , Country I

Country Airline , Country *I Document Nationality 

Country

Airline , Country I

Document Expiration Date Airline , Country I

* = Required I = International

GOVERNMENT AND AIRLINE REQUIRED DATA
 Web Application

 Online Travel Tool

 Telephone

 Synchronized to Global 

Distribution System 

TRAVELER PROFILE INFORMATION

• Frequent Flyer Number

• Mobile Phone Number

• Email Addresses

• Special Requests

• Corporate Discount Numbers

(Cars / Hotel)

OTHER DATA OMEGA COLLECTS
OMEGA’S DATA SECURITY PROTECTION PROCESSES

• Omega operates a secure data network protected by industry

standard firewall and password protection systems

• Security and privacy policies are periodically reviewed and

enhanced as necessary

• Only authorized individuals have access to the information

provided by our customers.
SECURITY OF PERSONAL INFORMATION

• Omega secures personal information from unauthorized access,

use or disclosure

• Omega secures personally identifiable information on computer servers

in a controlled, secure environment

• Personal information (such as a credit card number) is transmitted through the 

use of Secure Socket Layer (SSL) encrypted protection.

• Omega never releases personal information about travelers to third parties, 

unless expressly instructed to do so by the owner(s) of that information. 
SECURITY OF PERSONAL INFORMATION

• All Omega employees are trained on the importance of client confidentiality

• We do not, nor will we ever, publish any information about our clients

• Omega does not sell client lists and do not subscribe to any services that have access 

to client names

• GDS and our automated systems were designed with security modules in place to 

protect client information
Omega’s Data Security Procedures

• Omega has a Data Security Program in place for protecting electronic information 

from persons without proper authorization

• Protecting against external forces, ie viruses or “hacking.” 

• All networks are protected via firewall/router using a private network

IP to DSL modem. 

• All PCs run Computer Associates’ Virus Scanning system and Omega’s Web mail 

system is protected with Symantec anti-virus system.
Omega’s Data Security Procedures

• Travel Consultants must provide the computer system with an individual login to gain 

access to the network system and their PC located within their workspace.

• In addition to logging into the Omega system to access applications and Web mail, 

Travel Consultants must sign into the GDS using a separate and distinct login to 

access travel data. 
Security for Online Booking Systems

• All reservations made in these systems are entered into the GDS

• Omega has direct access to all reservations after they have been completed

via the GDS 

• All Web sites that require client travel information for profiles and/or travel requests 

are secured with 128 bit Secure Socket Layer (SSL) protocol

• In addition to online booking security, all Omega Web servers are physically stored in a 

secured facility at our ISP Rack space, running Microsoft operating systems and 

secured by a firewall 

• Database server storing client specific data housed on a private network allowing 

inbound traffic from a specific IP address

• This database server is accessible by only three persons at Omega.
Accounting Data

• Accounting data and our accounting system are on an internal private network

• Access is controlled via a Novell network login and password as well as an application 

login and password.