exv10w3w1





Exhibit 10.3.1






	AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1 contract id code
Page
1 of 1 2. AMENDMENT/MODIFICATION NO.I3. EFFECTIVE DATE U. REQUISITION/PURCHASE
REQ. NO. 5. PROJECT NO. (If applicable)
0009 01/04/2010
6. ISSUED BY CODE 00001 7. ADMINISTERED BY (If other than Item 6)
CODE!
No Invoice
Information 445
12th St., SW,
Washington, DC
20554
8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and Zip Code) 9A-
AMENDMENT OF SOLICITATION NO.
Neustar, Inc. 9B. DATED (SEE ITEM 11)
46000 Center Oak Plaza _
Sterling, VA 20166 (X) 10A’ MODIFICATION OF CONTRACT/ORDER
NO. CON07000005
(X) 10B. DATED (SEE ITEM 13)
COPE * I FACILITY COPE
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
I            The above numbered solicitation is amended as set forth in Item 14. The hour and
date specified for receipt of Offers is extended, is not extended.
Offers must acknowledge receipt of this amendment prior to the hour and date specified in the
solicitation or as amended, by one of the following methods:
(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By
acknowledging receipt of this amendment on each copy of the offer
submitted; or (c) By separate letter or telegram which includes a reference to the
solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE
PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT
IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer
already submitted, such change may be made by telegram or letter, provided each telegram or
letter makes reference to the solicitation and this amendment, and is received prior to the
opening hour and date specified.
12. ACCOUNTING AND APPROPRIATION DATA (If required)
No Funding Information
13. THIS ITEM ONLY APPLIES TO
MODIFICATION OF CONTRACTS/ORDERS. IT
MODIFIES THE CONTRACT/ORDER NO. AS
DESCRIBED IN ITEM 14.
CHECK ONE A THS CHANGE ORDER IS
ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14
ARE MADE IN
THE CONTRACT ORDER NO. IN ITEM 10A.
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES
(such as
changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE
AUTHORITY OF FAR 43.103(b).
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER (Specify type of
modification and authority)
LJ            FAR 1.6
“Authority of the Contracting
Officer”
E. IMPORTANT: Contractor            X is not, [ is required to sign this
document and return copies to the issuing office.
14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including
solicitation/contract subject matter where feasible.) The purpose of this modification is to
accept and incorporate Change Order Proposal (COP) Numbers 9 and 10.
COP #9 serves to address changes to the Thousand-Block Pooling Administration Guidelines for
breaking up the dedicated customer code into blocks when service provide submits a Part 4 for a
dedicated customer. COP # 9 is accepted as submitted at a price of $4,441.00.
COP # 10 serves to address enhancements to the Pooling Administration System (PAS) to allow the
SP/SPC users to submit a single modification request for multiple blocks from one code and to
allow users to submit a single block transfer request for multiple blocks from one code. COP #10
is accepted as submitted at a price of $16,0004.00. Copies of the two (2) COPs are attached.
Funding will be via NANP and will paid by FCC Billing & Collection Agent, Welch, LLP.
All other terms and conditio
ns remain the same.
Except as provided herein, all terms and conditions of the document referenced in Item 9A
or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNERfType or print) 16A>NAMEAND TITLE OF CONTACTING
OFFICER (Type or print)
XJoyceTerrv-Butler / A
15B. CONTRACTOR/OFFEROR 15C. DATE SIGNED »i6B. UnitoLSratWs ofAmeric/ J? (/7 16C
DATE SIGNED
(Signature of person authorized to sign) /
(Signature ofContracting Offhe)o 01/04/2010
PREWot?S0EDITO8N070 ISTANDARD FORM 30 (REV. 10-83)
UNUSABLE Prescribed by GSA FAR (48 CFR)
53 243





 









 










National Pooling Administration




Contract #CON07000005



Change Order Proposal #9



(INC Issue #632- Updates to the Dedicated Code Section of the TBPAG

and COCAG)



August 7, 2009




			
	 	 	 
	Neustar, Inc.
	 	46000 Center Oak Plaza
	 
	 	Sterling VA, 20166










 









 








			
	 	 	 
	Nat’l PAS — CO#9 — Updates to the Dedicated Code section of the TBPAG and COCAG
	 	August 7, 2009






Table of Contents




	 	 	 	 	 	 	 

	1

	 	Introduction
	 	 	3	 
	2

	 	Issue Statement
	 	 	4	 
	3

	 	Industry Numbering Committee (INC) Resolution
	 	 	5	 
	4

	 	The Proposed Solution
	 	 	6	 
	5

	 	Assumptions and Risks
	 	 	7	 
	6

	 	Cost
	 	 	7	 
	7

	 	Conclusion
	 	 	7	 






			
	 	 	 
	© Neustar, Inc. 2009
	 	- ii -










 









 








			
	 	 	 
	Nat’l PAS — CO#9 — Updates to the Dedicated Code section of the TBPAG and COCAG
	 	August 7, 2009






1 Introduction




1.1 Purpose and Scope



In accordance with Neustar’s National Pooling Administration contract1 and our
constant effort to provide the best support and value to both the FCC and the telecommunications
industry, Neustar, as the National Pooling Administrator (PA), hereby submits this change order
proposal to the Federal Communications Commission (FCC) for approval. This change order complies
with the contractual requirements set forth in Clause C.1 of the Contract for Pooling
Administration Services for the Federal Communications Commission, effective August 15, 2007,
which reads as follows at Section 2.5.4:





2.5.4 Modifications of Guidelines




The PA shall participate in the development and modification of guidelines and
procedures, which may or may not affect the performance of the PA functions. These
changes may come from regulatory directives and/or industry-initiated modifications to
guidelines. In addition, new guidelines may be developed as appropriate to comply with
regulatory directives. The PA shall implement any changes determined to be consistent
with regulatory directives.




The PA shall:




	 	•	 	Provide, in real time, technical guidance to ensure processes and
procedures are effective in meeting the goals of the change.
	 
	 	•	 	Provide issues and contributions, and be prepared to discuss at INC
meetings how the proposed change promotes numbering policy and/or benefits the
NANP and how the change will affect the PA’s duties, obligations and
accountability.
	 
	 	•	 	Assess and share in real time (i.e., during discussion) the cost
implications and administrative impact of the change upon the PA’s duties and
responsibilities in sufficient detail as needed by the INC.






When the INC places any changes to its guidelines in final closure, the PA shall submit
an assessment regarding the impact of scope of work, time and costs to the INC, the NANC
and the FCC within 15 calendar days. The PA shall post changes in procedures on its web
site prior to the change taking effect.




Specifically, the PA shall:




	 	•	 	Notify all interested parties when guidelines have changed.
	 
	 	•	 	Interpret guideline changes and impact upon processes.
	 
	 	•	 	Identify implementation date or effective date.
	 
	 	•	 	Provide notification of new forms or tools that may be required.
	 
	 	•	 	Identify a Single Point of Contact (SPOC) within the PA to answer questions.






The NANC shall be consulted at the FCC’s discretion regarding the suggested
implementation date to determine the likely impact on service provider processes and





 




			
	1	 	FCC Contract Number CON07000005





			
	 	 	 
	© Neustar, Inc. 2009
	 	- 3 -










 









 








			
	 	 	 
	Nat’l PAS — CO#9 — Updates to the Dedicated Code section of the TBPAG and COCAG
	 	August 7, 2009







systems (i.e., whether it would be unduly burdensome or would unfairly disadvantage
any service provider or group of service providers per the PA’s obligations and NANP
administrative principles). The PA shall also seek input on implementation dates from
service providers that log in to PAS and vendors that interface with PAS.



2 Issue Statement



Currently, when a service provider submits a Part 4 for a dedicated customer, only one Part 4
is required; it is assumed that the customer is using the entire code. However, SPs are returning
blocks out of the code, therefore breaking up the dedicated customer code into blocks. The Pooling
Administration System (PAS) must be updated to accommodate this change of process.



The INC issue statement is reproduced below.





INC Issue Statement:




The TBPAG and COCAG currently state: “The NXX code dedicated for a single
customer’s use will become a pooled code if and when thousands-blocks from
the NXX code are donated to the pool.” This implies that SPs donate from a
NXX code that was assigned for a dedicated customer. When a NXX code is
assigned for purposes of a dedicated customer, the NXX code is automatically
designated as pooled in PAS, however, the SP may request the NXX code to be
designated as non-pooled in BIRRDS. With this option, the SP may submit a CO
Code Part 4 directly to NANPA when the NXX code is flagged as non-pooled in
BIRRDS.




Currently the TBPAG does not address the following items when a
thousands-block(s) is returned from a NXX code that was originally
assigned for a dedicated customer:




	 	1.	 	A CO Code Part 4 should be on file prior to the SP
returning any of the thousands-block from the NXX code.
	 
	 	2.	 	PSTN confirmation is currently not required on an NXX code
assigned for a dedicated customer
	 
	 	3.	 	If the NXX code was previously designated as non-pooled in
BIRRDS, the NXX code status must be updated to pooled, and the SP must
build the NXD-X records in BIRRDS for any thousands-blocks retained by
the SP.





			
	 	 	 
	© Neustar, Inc. 2009
	 	- 4 -






 









 





			
	 	 	 
	Nat’l PAS — CO#9 — Updates to the Dedicated Code section of the TBPAG and COCAG
	 	August 7, 2009






3 Industry Numbering Committee (INC) Resolution



On July 23, 2009, the INC placed Issue 632 — Updates to the Dedicated Code section of the
TBPAG and COCAG into final closure, with the following language:




Resolution from INC:



The following text changes were made to the Thousands-Block Pooling Administration Guidelines
(TBPAG) Section 3.2 and Central Office Code Administration Guidelines (COCAG) Section 3.1:




TBPAG:





	3.2	 	A pooling SP’s requirement for an entire NXX Code (i.e., 10,000 TNs) to satisfy the
numbering needs for a single customer shall be obtained from the PA (see Section 7.5.3). An
entire NXX code dedicated for a single customer’s use may be classified as a non-pooled code
at the discretion of the SP. The SP will be considered the CO Code Holder by selecting the
pool indicator of “no” in Section 1.5 of the CO Code Part 1.
	 
	 	 	If this option is selected, but the SP did not follow the guideline direction for
requesting the pooling indicator be marked as non-pooled on the Part 1 form, the SP must
e-mail the PA and NANPA prior to the original Part 3 effective date in order for the NXX
code dedicated for a single customer’s use be classified as a non-pooled code. The SP is
reminded that a portability indicator may be required. Further, the SP is reminded that the
LERG effective date reflecting the NXX code as non-pooled may be different than the
original effective date.
	 
	 	 	The NXX code dedicated for a single customer’s use will become a pooled code if and when
thousands=blocks from the NXX code are donated returned to the pool.
A CO Code Part 4 shall be on file prior to an SP returning any thousands-block
from an NXX code dedicated for a single customer’s use. The SP also shall include
in the remarks field of the Part 1A disconnect that the NXX code has been
activated in the PSTN, loaded in the NPAC, and all other LERG Assignee responsibilities
have been fulfilled. If the NXX code was marked as non-pooled in BIRRDS, the PA shall
change the NXX code to a pooled status and create the BCDs in BIRRDS for the
thousands-blocks still assigned to the SP. The SP then shall create the NXD-X records
in BIRRDS for its assigned thousands-blocks.





COCAG:





	3.1	 	CO codes (NXXs) are assigned to entities for use at a Switching Entity or Point of
Interconnection they own or control. Where thousands-block number pooling has been
implemented, an entity assigned a CO Code is designated as the “LERG Assignee.” An entire
NXX code dedicated for a single customer’s use may be classified as a non-pooled code at
the discretion of the SP. The SP will be considered the CO Code Holder by selecting the
pool indicator of “no” in Section 1.5 of the CO Code Part 1.
	 
	 	 	If this option is selected, but the SP did not follow the guideline direction for
requesting the pooling indicator be marked as non-pooled on the Part 1 form, the SP must
e-mail the PA and NANPA prior to the original Part 3 effective date in order for the NXX
code dedicated for a





			
	 	 	 
	© Neustar, Inc. 2009
	 	- 5 -










 









 








			
	 	 	 
	Nat’l PAS — CO#9 — Updates to the Dedicated Code section of the TBPAG and COCAG
	 	August 7, 2009







	 	 	single customer’s use be classified as a non-pooled code. The SP is reminded that a
portability indicator may be required. Further, the SP is reminded that the LERG effective
date reflecting the NXX code as non-pooled may be different than the original effective
date.
	 
	 	 	The NXX code dedicated for a single customer’s use will become a pooled code if and when
thousands-blocks from the NXX code are donated returned to the pool. A CO Code
Part 4 shall be on file prior to an SP returning any thousands-block from an NXX code
dedicated for a single customer’s use. The SP also shall include in the remarks field of
the Part 1A disconnect that the NXX code has been activated in the PSTN, loaded in
the NPAC, and all other LERG Assignee responsibilities have been fulfilled. If the NXX code
was marked as non-pooled in BIRRDS. the PA shall change the NXX code to a pooled
status and create the BCDs in BIRRDS for the thousands-blocks still assigned to the
SP. The SP then shall create the NXD-X records in BIRRDS for its assigned
thousands-blocks.
	 
	 	 	Central office codes (NXX), as part of NANP telephone numbers, are to be assigned only to
identify initial destination addresses in the public switched telephone network (PSTN),
not addresses within private networks.





4 The Proposed Solution



The National Pooling Administrator has determined that the above-stated amendments to the
TBPAG will affect both the PAS and our day-to-day operations, which will need to be modified.




Pooling Administration System Updates:



A new validation will be added to PAS to ensure that a Part 4 is on file for the code, when a
block is returned from a code that was originally assigned for a dedicated customer. When a
request for a block disconnect is submitted, PAS will validate that the Part 4 is on file. If the
Part 4 is not on file, then PAS will return an error message to the user indicating that the block
disconnect cannot be submitted until the Part 4 is on file.



PAS will also include a new indicator on the PA’s Part 3 screen showing that the block being
returned is from a code previously assigned for a dedicated customer, to assist the PA in
processing the request.



When the block disconnect is approved, PAS will disassociate the block(s) being returned from the
code previously assigned for a dedicated customer. This will allow each such block to be
recognized as an individual block for reclamation purposes.




Operational Changes:



The individual pooling administrators (PAs) will perform a manual validation by reviewing the
remarks on the disconnect request. The SP must state in the Remarks field of the Part 1A that the
code has been activated in the PSTN and loaded in NPAC, and that all other LERG Assignee
responsibilities have been met; otherwise the request will be denied.




			
	 	 	 
	© Neustar, Inc. 2009
	 	- 6 -










 









 








			
	 	 	 
	 Nat’l PAS — C0#9 — Updates to the Dedicated Code section of the TBPAG and COCAG
	 	August 7, 2009





When the block disconnect is approved, if the code was marked as a non-pooled code in BIRRDS, the
PA will need to update the Thousands Block Pooling indicator on the ACD screen and create BCD
records for the blocks the code holder is retaining in BIRRDS.




5 Assumptions and Risks



Part of the Pooling Administrator’s assessment of this change order is to identify the
associated assumptions and consider the risks that can have an impact on our operations.



This change order affects both the system and our day- to-day operations.




6 Cost



In developing this proposal, we considered the costs associated with implementing the proposed
solution, including the resources required to complete discrete milestones on a timeline for
implementation. The timeline includes preparation, development, testing, proper documentation
updates, monitoring, and execution of the solution.



The cost of modifying the system to conform to the changes to the TBPAG will be $4,441.00.




7 Conclusion



This change order proposal presents a viable solution that addresses the amendments to the
TBPAG and is consistent with the terms of our contract. We respectfully request that the FCC
review and approve this change order.




			
	 	 	 
	© Neustar, Inc. 2009
	 	- 7 -










 









 













National Pooling Administration




Contract #CON07000005



Change Order Proposal #10



(User-Proposed Enhancements to PAS)



September 3, 2009




			
	 	 	 
	Neustar, Inc.
	 	46000 Center Oak Plaza
	 
	 	Sterling VA, 20166










 









 








			
	 	 	 
	 Nat’l PAS — Change Order #10 — User Enhancements to PAS
	 	September 3, 2009






Table of Contents




	 	 	 	 	 	 	 

	1

	 	Introduction
	 	 	3	 
	2

	 	Users’ Proposed Enhancements
	 	 	3	 
	3

	 	The Proposed Solution
	 	 	3	 
	4

	 	Assumptions and Risks
	 	 	4	 
	5

	 	Cost
	 	 	4	 
	6

	 	Conclusion
	 	 	4	 






			
	 	 	 
	© Neustar, Inc. 2009
	 	- ii -










 









 








			
	 	 	 
	Nat’l PAS — Change Order #10 — User Enhancements to PAS
	 	September 3, 2009






1 Introduction




1.1 Purpose and Scope



In accordance with Neustar’s National Pooling Administration contract1 and our
constant effort to provide the best support and value to both the FCC and the telecommunications
industry, Neustar, as the National Pooling Administrator (PA), hereby submits this change order
proposal to the Federal Communications Commission (FCC) for approval. This change order complies
with the contractual requirements set forth in Clause C.1 of the Contract for Pooling
Administration Services for the Federal Communications Commission, effective August 15, 2007.




2 Users’ Proposed Enhancements



In the 2009 NANC Survey, service provider users requested that two new enhancements be
added to PAS:





	 	1.	 	Modify PAS to allow the SP/SPC users to submit a single modification
request for multiple blocks from one code.
	 
	 	2.	 	Modify PAS to allow for the SP/SPC users to submit a single block
transfer request (inter OCN) for multiple blocks from one code.





3 The Proposed Solution



The National Pooling Administrator has reviewed the users’ requests from both their
operational and technical perspectives. As a result of our assessment, we developed the following
proposed solution to address the changes that the users recommended, in a cost-effective and
efficient manner. The solution applies to both block modifications and block transfer requests.



A new tool will be added to the users work item screen in PAS to allow a user to request that a
modification be made to multiple blocks within one code. The new tool in PAS will allow the user
to enter the NPA-NXX and select the blocks to be modified and the type of modification.



The
following modifications may be made using this process: Switch, Intra OCN, Inter OCN (block
transfer), and Part 1B. An effective date change cannot be used with this process. Users may only
use this process if they are requesting the same type of change to all the blocks identified,
e.g. if the user is requesting a change to the switch, the new switch will apply to the blocks
requested to be modified. A user does not have to be the code holder to request changes to
multiple blocks within the code; however he or she must be the block holder, with the exception
of an Inter OCN change (block transfer). When requesting an Inter OCN change (block transfer),






 




			
	1	 	FCC Contract Number CON07000005





			
	 	 	 
	© Neustar, Inc. 2009
	 	- 3 -










 









 








			
	 	 	 
	Nat’l PAS — Change Order #10 — User Enhancements to PAS
	 	September 3, 2009





the user cannot be the existing block holder. The same validations will apply as they do today in
PAS for a block modification.



Once the
modification request is submitted, PAS will create a Part 1A and Part 1B (only if the Part
1B was selected as a type of change) for each requested block modification along with a unique
tracking number for each affected block. For each block modification processed by the PA, the user
will receive a Part 3.




4 Assumptions and Risks



Part of the Pooling Administrator’s assessment of this change order is to identify the
associated assumptions and consider the risks that can have an impact on our operations.



This change order affects only the system, and would have no impact on our day-to-day
operations.




5 Cost



In developing this proposal, we considered the costs associated with implementing the
proposed solution, including the resources required to complete discrete milestones on a timeline
for implementation. The timeline includes preparation, development, testing, proper documentation
updates, monitoring, and execution of the solution.



The cost of modifying the system to conform to the changes to the TBPAG will be $16,004.00.




6 Conclusion



This change order proposal presents a viable solution that addresses the suggestions made by
users of PAS and is consistent with the terms of our contract. We respectfully request that the
FCC review and approve this change order.




			
	 	 	 
	© Neustar, Inc. 2009
	 	- 4 -






 









 









	AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1 contract id code
Page
1 of 1 2. AMENDMENT/MODIFICATION NO.I3. EFFECTIVE DATE U. REQUISITION/PURCHASE
REQ. NO. 5. PROJECT NO. (If applicable)
0009 01/04/2010
6. ISSUED BY CODE 00001 7. ADMINISTERED BY (If other than Item 6)
CODE!
No Invoice
Information 445
12th St., SW,
Washington, DC
20554
8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and Zip Code) 9A-
AMENDMENT OF SOLICITATION NO.
Neustar, Inc. 9B. DATED (SEE ITEM 11)
46000 Center Oak Plaza _
Sterling, VA 20166 (X) 10A’ MODIFICATION OF CONTRACT/ORDER
NO. CON07000005
(X) 10B. DATED (SEE ITEM 13)
COPE * I FACILITY COPE
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
I            The above numbered solicitation is amended as set forth in Item 14. The hour and
date specified for receipt of Offers is extended, is not extended.
Offers must acknowledge receipt of this amendment prior to the hour and date specified in the
solicitation or as amended, by one of the following methods:
(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By
acknowledging receipt of this amendment on each copy of the offer
submitted; or (c) By separate letter or telegram which includes a reference to the
solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE
PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT
IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer
already submitted, such change may be made by telegram or letter, provided each telegram or
letter makes reference to the solicitation and this amendment, and is received prior to the
opening hour and date specified.
12. ACCOUNTING AND APPROPRIATION DATA (If required)
No Funding Information
13. THIS ITEM ONLY APPLIES TO
MODIFICATION OF CONTRACTS/ORDERS. IT
MODIFIES THE CONTRACT/ORDER NO. AS
DESCRIBED IN ITEM 14.
CHECK ONE A THS CHANGE ORDER IS
ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14
ARE MADE IN
THE CONTRACT ORDER NO. IN ITEM 10A.
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES
(such as
changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE
AUTHORITY OF FAR 43.103(b).
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER (Specify type of
modification and authority)
LJ            FAR 1.6
“Authority of the Contracting
Officer”
E. IMPORTANT: Contractor            X is not, [ is required to sign this
document and return copies to the issuing office.
14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including
solicitation/contract subject matter where feasible.) The purpose of this modification is to
accept and incorporate Change Order Proposal (COP) Numbers 9 and 10.
COP #9 serves to address changes to the Thousand-Block Pooling Administration Guidelines for
breaking up the dedicated customer code into blocks when service provide submits a Part 4 for a
dedicated customer. COP # 9 is accepted as submitted at a price of $4,441.00.
COP # 10 serves to address enhancements to the Pooling Administration System (PAS) to allow the
SP/SPC users to submit a single modification request for multiple blocks from one code and to
allow users to submit a single block transfer request for multiple blocks from one code. COP #10
is accepted as submitted at a price of $16,0004.00. Copies of the two (2) COPs are attached.
Funding will be via NANP and will paid by FCC Billing & Collection Agent, Welch, LLP.
All other terms and conditio
ns remain the same.
Except as provided herein, all terms and conditions of the document referenced in Item 9A
or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNERfType or print) 16A>NAMEAND TITLE OF CONTACTING
OFFICER (Type or print)
XJoyceTerrv-Butler / A
15B. CONTRACTOR/OFFEROR 15C. DATE SIGNED »i6B. UnitoLSratWs ofAmeric/ J? (/7 16C
DATE SIGNED
(Signature of person authorized to sign) /
(Signature ofContracting Offhe)o 01/04/2010
PREWot?S0EDITO8N070 ISTANDARD FORM 30 (REV. 10-83)
UNUSABLE Prescribed by GSA FAR (48 CFR)
53 243





 









 










National Pooling Administration




Contract #CON07000005



Change Order Proposal #11 (revised)



(NOWG and Regulator-Proposed Enhancements to PAS)



January 27, 2010




			
	 	 	 
	Neustar, Inc.
	 	46000 Center Oak Plaza

Sterling VA, 20166










 









 








			
	 	 	 
	 Nat’l PAS — Change Order #11 — NOWG and Regulator Enhancements to PAS
	 	January 27, 2010






Table of Contents




	 	 	 	 	 	 	 

	1

	 	Introduction
	 	 	3	 
	2

	 	Users’ Proposed Enhancements
	 	 	3	 
	3

	 	The Proposed Solution
	 	 	4	 
	4

	 	Assumptions and Risks
	 	 	5	 
	5

	 	Cost
	 	 	5	 
	6

	 	Conclusion
	 	 	5	 






			
	 	 	 
	© Neustar, Inc. 2010
	 	- ii -










 









 








			
	 	 	 
	Nat’l
PAS – Change Order #11 — NOWG and Regulator Enhancements to PAS
	 	January 27, 2010






1 Introduction




1.1 Purpose and Scope



In accordance with Neustar’s National Pooling Administration contract1 and our
constant effort to provide the best support and value to both the FCC and the telecommunications
industry, Neustar, as the National Pooling Administrator (PA), hereby submits this change order
proposal to the Federal Communications Commission (FCC) for approval. This change order complies
with the contractual requirements set forth in Clause C.1 of the Contract for Pooling
Administration Services for the Federal Communications Commission, effective August 15, 2007.




2 Users’ Proposed Enhancements



The Numbering Oversight Working Group (NOWG) had requested that the following
enhancements be added to PAS:





	 	1.	 	Allow a service provider to modify and re-submit an application that was previously
denied. This would eliminate the necessity of the service provider re-keying in all of
the information that was previously provided on the denied application.
	 
	 	2.	 	Indicate on the List of Overdue Part 4s Report to the regulators that a block has a
pending disconnect with the PA.




A state regulator requested that the following enhancement be added to PAS:





	 	3.	 	Provide the service provider contact information on the Overdue Part 4s Report to
the
regulators. Today a discrete report is generated and sent separate from the Overdue Part
4s Report.




Upon consideration of this last enhancement, the NOWG made an additional request:





	 	4.	 	Allow a service provider to have the option to designate one or more specific
point(s) of contact for the List of Overdue Part 4 Report.







 




			
	1	 	FCC Contract Number CON07000005





			
	 	 	 
	© Neustar, Inc. 2010
	 	- 3 -










 









 








			
	 	 	 
	 Nat’l PAS — Change Order #11 — NOWG and Regulator Enhancements to PAS
	 	January 27, 2010






3 The Proposed Solution



The National Pooling Administrator has reviewed the NOWG and regulator requests from both
their operational and technical perspectives. As a result of our assessment, we developed the
following proposed solution to address the changes to PAS that have been recommended, in a
cost-effective and efficient manner.





	 	1.	 	To implement the first NOWG-requested enhancement, we will add a new “copy” feature
for new block requests and new code requests (both initial and growth) that will give
service provider and service provider consultant users the ability to copy the forms from
a previous request into a new request, then modify as needed and submit the updated new
(and separate) request. This feature will save time and keystrokes in completion of
requests, particularly requests that may have been denied and are being resubmitted with
the same information. The same validations that exist in PAS today will continue to apply
with this new feature since this will be considered a new application.
	 
	 	2.	 	To implement the second NOWG-requested enhancement, we will update the List of
Overdue Part 4s report that is available in PAS to the regulatory users, and is also
generated and sent to regulators by the Reclamation Coordinator on a monthly basis. A new
column called “Pending Disconnect,” along with a legend will be added to the report to
identify instances where the SP has submitted a request for a block disconnect that has
not yet been approved, denied, or withdrawn by the PA at the time the report is
generated. This will allow the regulators to see that a disconnect for the block in
question is already in queue in PAS.
	 
	 	3.	 	To implement the regulator-requested enhancement, we will add three additional
columns to the List of Overdue Part 4s report: SP Contact, SP Contact Email, and SP
Contact Phone. This will make the contact information readily available to the regulators
for use in contacting service providers.
	 
	 	4.	 	To implement the third NOWG-requested enhancement, a new field will be added to the
new user registration and user profile for the SP users only, providing those users with
the option of adding up to two designated point(s) of contact for purposes of
reclamation. The designated point of contact that is entered must be a valid and active
PAS user. If there are designated point(s) of contact listed, these will be the only
contact information provided on the report. If the point of contact’s user ID is inactive
or no point of contact is provided, then the contact information will be pulled from the
user who requested the block, or the user who last modified the block. If that user is no
longer an active user in PAS, then the system will provide contact information for all
users that are active in PAS who have the same OCN provided in their profiles that is
assigned to the block.
	 
	 	 	 	The contact information for service provider consultant (SPC) users will be pulled from
the user who requested the block, or the user who last modified the block. If that user
is no longer an active user in PAS, then the system will provide contact information for
all





			
	 	 	 
	© Neustar, Inc. 2010
	 	- 4 -










 









 










			
	 Nat’l PAS — Change Order #11 — NOWG and Regulator Enhancements to PAS
	 	January 27, 2010







	 	 	 	users that are active in PAS who have the same OCN provided in their profiles that is
assigned to the block.





4 Assumptions and Risks



Part of the Pooling Administrator’s assessment of this change order is to identify the
associated assumptions and consider the risks that can have an impact on our operations.



This change order affects only the system, and would have no impact on our day-to-day
operations.




5 Cost



In developing this proposal, we considered the costs associated with implementing the proposed
solution, including the resources required to complete discrete milestones on a timeline for
implementation. The timeline includes preparation, development, testing, proper documentation
updates, monitoring, and execution of the solution.



The cost of modifying the system to implement the changes will be $19,641.00.




6 Conclusion



This change order proposal presents a viable solution that addresses the suggestions made by
the NOWG and Regulator and is consistent with the terms of our contract. We respectfully request
that the FCC review and approve this change order.




			
	 	 	 
	© Neustar, Inc. 2010
	 	- 5 -







 











 








National Pooling Administration




Contract #CON07000005



Change Order Proposal #12



(Changes to Trouble Ticket Reporting)



January 7, 2010


 




			
	 	 	 
	Neustar, Inc.
	 	46000 Center Oak Plaza
	 
	 	Sterling VA, 20166




 




 









 





			
	Nat’l PAS — Change Order #12 — Changes to Trouble Ticket Reporting
	 	January 7, 2010




 




Table of Contents




	 	 	 	 	 	 	 

	1

	 	Introduction
	 	 	3	 
	2

	 	Proposed Enhancements
	 	 	3	 
	3

	 	The Proposed Solution
	 	 	4	 
	4

	 	Assumptions and Risks
	 	 	5	 
	5

	 	Cost
	 	 	5	 
	6

	 	Conclusion
	 	 	5	 




 




			
	 	 	 
	© Neustar, Inc. 2010
	 	- ii -






 









 





			
	Nat’l PAS — Change Order #12 — Changes to Trouble Ticket Reporting
	 	January 7, 2010




 




1 Introduction




1.1 Purpose and Scope



In
accordance with Neustar’s National Pooling Administration contract1 and our
constant effort to provide the best support and value to both the FCC and the telecommunications
industry, Neustar, as the National Pooling Administrator (PA), hereby submits this change order
proposal to the Federal Communications Commission (FCC) for approval. This change order complies
with the contractual requirements set forth in Clause C.1 of the Contract for Pooling
Administration Services for the Federal Communications Commission, effective August 15, 2007.




2 Proposed Enhancements



The Numbering Oversight Working Group (NOWG) has requested a modification to the National
Pooling Contract, Clause C of the Performance Work Statement/Technical Requirements, Section
2.22.4.1, entitled Trouble Tickets/Outages. This section relates to reporting of trouble ticket
metrics. The report is posted, along with others, on the National Pooling Administration website at
http://www.nationalpooling.com.



Section 2.22.4.1 currently reads as follows:




          2.22.4.1 Trouble Tickets/Outages




	 	•	 	Quantity Filed — Opened
	 
	 	•	 	Quantity Resolved — Closed






	 	o	 	Quantity Due to SP Deficiency/Misunderstanding






	 	•	 	Quantity Opened Due to PA Deficiency






	 	o	 	Quantity Opened by SPs related to System Performance
	 
	 	o	 	Quantity Under Corrective Action Older than 30 calendar days.
	 
	 	o	 	Quantity due to User problem with accessing information






	 	§	 	Due to Website
	 
	 	§	 	Due to Pooling System
	 
	 	§	 	Due to Contractor ISP






	 	•	 	Total quantity of trouble tickets opened and closed for the month, with both the actual
open time for each ticket and the average open time for all tickets.
	 
	 	•	 	Quantity of System Outages Notifications to all participants and regulatory agencies




The Pooling Administrator does not open trouble tickets for a service provider’s misunderstanding
or deficiency, so the PA consistently reports zero in that category. The PA has advised the NOWG
that the PA works with service providers in real time to correct any misunderstanding or deficiency
on the SP side that is preventing the SP from accessing PAS. The NOWG has therefore proposed that
that language Quantity Due to SP Deficiency/Misunderstanding be deleted from the contract.






 




			
	1	 	FCC Contract Number CON07000005



 




			
	 	 	 
	© Neustar, Inc. 2010
	 	- 3 -







 









 








			
	Nat’l PAS — Change Order #12 — Changes to Trouble Ticket Reporting
	 	January 7, 2010




 



In reviewing the language in this section, we determined that additional changes to this
section would be appropriate, both to correct apparent typographical errors, and to make it
consistent with other sections in the Performance Work Statement. See, for example, Section 3.11.3,
which directs that





The contractor shall: (1) report problems with the web site, facsimile, voice mail
or email; for each problem the help desk will open a trouble ticket;...


We therefore suggest the following revisions.





	•	 	We believe that the language Quantity Opened Due to PA Deficiency contains a typographical
error, and that it was intended to read: Quantity Opened Due to PAS Deficiency.
	 
	•	 	Pursuant to the contract, which includes the contractor’s proposal, the contractor opens
trouble tickets. Therefore, there are no trouble tickets opened by service providers, and that
metric is always reported as zero. We therefore suggest that that the language Quantity Opened
by SPs related to System Performance should also be deleted.
	 
	•	 	We believe that the language Quantity due to User problem with accessing information also
either contains a misplacement of the word user, or does not reflect that the PA does not open
trouble tickets for a service provider’s problem, only for a problem that identifiable as a
pooling administration problem. We propose deleting it, because the number of trouble tickets
opened because a user cannot access information for any reason is covered in other bullets.
	 
	•	 	Consistent with 3.11.3, we propose that the sub-bullets presently located under Quantity due
to User problem with accessing information be moved and expanded to include problems with the
website, facsimile, voice mail, or email.





3 The Proposed Solution



As a result of our assessment, we developed the following proposed solution. Section 2.22.4.1
will be revised to read as follows:




          2.22.4.1 Trouble Tickets/Outages




	 	•	 	Quantity filed — Opened






	 	o	 	Quantity opened due to PAS deficiency
	 
	 	o	 	Quantity opened due to website deficiency
	 
	 	o	 	Quantity opened due to facsimile deficiency
	 
	 	o	 	Quantity opened due to voicemail deficiency
	 
	 	o	 	Quantity opened due to email deficiency
	 
	 	o	 	Quantity opened due to contractor ISP deficiency






	 	•	 	Quantity under corrective action older than 30 calendar days.
	 
	 	•	 	Quantity resolved — Closed





 




			
	 	 	 
	© Neustar, Inc. 2010
	 	- 4 -






 









 






			
	Nat’l PAS — Change Order #12 — Changes to Trouble Ticket Reporting
	 	January 7, 2010




 





	 	•	 	Total quantity of trouble tickets opened and closed for the month, with both the actual open
time for each ticket and the average open time for all tickets.
	 
	 	•	 	Quantity of system outage notifications to all participants and regulatory agencies




All reports that we provide containing reporting pursuant to Section 2.22.4.1, Trouble
Tickets/Outages, will be modified to include this revised reporting requirement. For ease of
comparison of the existing and proposed language, please see Appendix A.




4 Assumptions and Risks



Part of the Pooling Administrator’s assessment of this change order is to identify the
associated assumptions and consider the risks that can have an impact on our operations.



This change order does not affect the system or our day-to-day operations, and therefore presents
no risks.




5 Cost



There will be no cost to implement this change order.




6 Conclusion



This change order proposal addresses the suggestions made by the NOWG and is consistent with
the terms of our contract. We respectfully request that the FCC review and approve this change
order.


 




			
	 	 	 
	© Neustar, Inc. 2010
	 	- 5 -






 









 






			
	Nat’l PAS — Change Order #12 — Changes to Trouble Ticket Reporting
	 	January 7, 2010




 




Appendix A




	 	 	 
	Existing language	 	Proposed language
	•    Quantity Filed — Opened


	 	•    Quantity filed — Opened

	•    Quantity Resolved — Closed

   o    Quantity Due to SP
Deficiency/Misunderstanding

•    Quantity Opened Due to PA Deficiency


	 	   o    Quantity opened due to PAS
deficiency

   o    Quantity opened due to website
deficiency

	   o    Quantity Opened by SPs related
to System Performance


	 	   o    Quantity opened due to facsimile
deficiency

	   o    Quantity Under Corrective
Action Older than 30 calendar days.


	 	   o    Quantity opened due to voicemail
deficiency

	   o    Quantity due to User problem
with accessing information


	 	   o    Quantity opened due to email
deficiency

	      §    Due to Website

      §    Due to Pooling System


	 	   o    Quantity opened due to contractor
 ISP deficiency

	      §    Due to Contractor ISP


	 	 •    Quantity under corrective action older

than 30 calendar days

	•    Total quantity of trouble tickets opened
and closed for the month, with both
the actual open time for each ticket
and the average open time for all
tickets.


	 	•    Quantity resolved — Closed

•    Total quantity of trouble tickets opened
and closed for the month, with both the
actual open time for each ticket and the
average open time for all tickets.

	•    Quantity of System Outages
Notifications to all participants and
regulatory agencies


	 	•    Quantity of system outage notifications
to all participants and regulatory
agencies





 




			
	 	 	 
	© Neustar, Inc. 2010
	 	- 6 -






 









 











National Pooling Administration




Contract #CON07000005



Change Order Proposal #13



(INC
Issue #604– Code Holder vs. LERG Assignee)



January 14, 2010


 





			
	 	 	 
	Neustar, Inc.
	 	46000 Center Oak Plaza
	 
	 	Sterling VA, 20166




 




 









 






			
	Nat’l PAS — CO#13 — Code Holder vs. LERG Assignee
	 	January 14, 2010




 




Table of Contents




	 	 	 	 	 	 	 

	1

	 	Introduction
	 	 	3	 
	2

	 	Issue Statement
	 	 	4	 
	3

	 	Industry Numbering Committee (INC) Resolution
	 	 	4	 
	4

	 	The Proposed Solution
	 	 	6	 
	5

	 	Assumptions and Risks
	 	 	6	 
	6

	 	Cost
	 	 	6	 
	7

	 	Conclusion
	 	 	7	 




 




			
	 	 	 
	© Neustar, Inc. 2010
	 	- ii -






 









 






			
	Nat’l PAS — CO#13 — Code Holder vs. LERG Assignee
	 	January 14, 2010





 



1 Introduction




1.1 Purpose and Scope



In
accordance with Neustar’s National Pooling Administration contract1 and our
constant effort to provide the best support and value to both the FCC and the telecommunications
industry, Neustar, as the National Pooling Administrator (PA), hereby submits this change order
proposal to the Federal Communications Commission (FCC) for approval. This change order complies
with the contractual requirements set forth in Clause C.1 of the Contract for Pooling
Administration Services for the Federal Communications Commission, effective August 15, 2007, which
reads as follows at Section 2.5.4:




     2.5.4 Modifications of Guidelines




The PA shall participate in the development and modification of guidelines and procedures,
which may or may not affect the performance of the PA functions. These changes may come
from regulatory directives and/or industry-initiated modifications to guidelines. In
addition, new guidelines may be developed as appropriate to comply with regulatory
directives. The PA shall implement any changes determined to be consistent with regulatory
directives.




The PA shall:




	 	•	 	Provide, in real time, technical guidance to ensure processes and
procedures are effective in meeting the goals of the change.
	 
	 	•	 	Provide issues and contributions, and be prepared to discuss at INC
meetings how the proposed change promotes numbering policy and/or benefits the
NANP and how the change will affect the PA’s duties, obligations and
accountability.
	 
	 	•	 	Assess and share in real time (i.e., during discussion) the cost
implications and administrative impact of the change upon the PA’s duties and
responsibilities in sufficient detail as needed by the INC.






When the INC places any changes to its guidelines in final closure, the PA shall submit an
assessment regarding the impact of scope of work, time and costs to the INC, the NANC and
the FCC within 15 calendar days. The PA shall post changes in procedures on its web site
prior to the change taking effect.




Specifically, the PA shall:




	 	•	 	Notify all interested parties when guidelines have changed.
	 
	 	•	 	Interpret guideline changes and impact upon processes.
	 
	 	•	 	Identify implementation date or effective date.
	 
	 	•	 	Provide notification of new forms or tools that may be required.
	 
	 	•	 	Identify a Single Point of Contact (SPOC) within the PA to answer questions.






The NANC shall be consulted at the FCC’s discretion regarding the suggested implementation
date to determine the likely impact on service provider processes and





 




			
	1	 	FCC Contract Number CON07000005



 




			
	 	 	 
	© Neustar, Inc. 2010
	 	- 3 -






 









 






			
	Nat’l PAS — CO#13 — Code Holder vs. LERG Assignee
	 	January 14, 2010






 




systems (i.e., whether it would be unduly burdensome or would unfairly disadvantage any
service provider or group of service providers per the PA’s obligations and NANP
administrative principles). The PA shall also seek input on implementation dates from
service providers that log in to PAS and vendors that interface with PAS.



2 Issue Statement



The terms LERG Assignee and Code Holder have been used in Industry Numbering Committee (INC)
documents for many years. The INC has decided to use only the term Code Holder, eliminating the use
of LERG Assignee. The change is being made throughout all the INC documents, including the
Thousands-Block Pooling Administration Guidelines (TBPAG). The Pooling Administration System (PAS)
must be updated to accommodate this change of term.



The INC issue statement is reproduced below.





INC Issue Statement:




The terms Code Holder and LERG Assignee are sometimes being confused
and used interchangeably. In today’s environment, it may no longer be
necessary to maintain separate terms and definitions.



3 Industry Numbering Committee (INC) Resolution



On January 8, 2010, the INC placed Issue 604 —Code Holder vs. LERG Assignee into final
closure, with the following language:





Resolution from INC:




The following revisions were made to the definition of the term Code Holder:



Code Holder — An assignee of an pooled or non-pooled NXX code which-that is
assignedwas allocated by the CO Code Administrator. When an NXX code becomes pooled, the Code
Holder becomes the LERG Assignee. The responsibilities of an assignee for a pooled NXX are
defined in Section 4.2.1 of the Thousands Block Number (NXX-X) Pooling Administration Guidelines
(TBPAG) and for a non pooled NXX are defined in Section 6.3 of the Central Office Code (NXX)
Assignment Guidelines (COCAG). A given Code Holder is identified in the LERG Routing Guide as the
NPA-NXX-A (Assignee) OCN record holder.




The glossaries of the NPA Code Relief Planning and Notification Guidelines, the CO Code
Assignment Guidelines, and the Thousands-Block Pooling Administration Guidelines were
updated with the



 




			
	 	 	 
	© Neustar, Inc. 2010
	 	- 4 -






 









 






			
	Nat’l PAS — CO#13 — Code Holder vs. LERG Assignee
	 	January 14, 2010




 





revised definition of Code Holder, and the term LERG Assignee was deleted from their glossaries.




The attached edits were made to the CO Code Assignment Guidelines (COCAG) (from contribution
LNPA-585rev), the COCAG Appendix C (from contribution LNPA-585rev), and the COCAG Part 4-PA
(from contribution LNPA-584att2):



	 	 	 	 	 	 	 	 	 

	 

	 	
	 	
	 	
	 	 
	 

	 	H:\H Drive My
	 	H:\H Drive My
	 	H:\H Drive My	 	 
	 

	 	Documents\ATIS INC
	 	Documents\ATIS INC
	 	Documents\ATIS INC	 	 







The attached edits were made to the Thousands-Block Pooling Administration Guidelines (TBPAG)
(from contribution LNPA-602rev), the TBPAG Part 5 (from
contribution LNPA-584att1), and the
TBPAG Part 1B (from contribution LNPA-581att2):



	 	 	 	 	 	 	 	 	 

	 

	 	
	 	
	 	
	 	 
	 

	 	H:\H Drive My
	 	H:\H Drive My
	 	H:\H Drive My	 	 
	 

	 	Documents\ATIS INC
	 	Documents\ATIS INC
	 	Documents\ATIS INC	 	 







The following edits were made to the LRN Assignment Practices (from contribution LNPA-586):




	2.	 	A service provider will establish one (1) LRN per LATA from an assigned NXX for each
recipient switch or POI in the number portability capable network. Additional LRNs may be used
for internal purposes. Further, additional LRNs are not required to identify US wireline rate
centers. A unique LRN may be assigned to every LNP equipped switch or POI (and potentially to
each CLLI listed in the Telcordia® LERGTM Routing Guide).
	 
	 	 	Requesting an additional NXX to establish an LRN in certain instances may be justified but
precautions need to be taken to ensure number resource optimization. The following points
should be considered prior to requesting a new NPA-NXX for the purpose of establishing an LRN:
	 
	a.	 	The requesting service provider uses an existing code already homed to the tandem where the
LRN is needed for the POI.
	 
	b.	 	Once the NXX Code is assigned, the Code Holder
LERG-assignee must return any blocks
not justified for retention in its inventory.
	 
	c.	 	When there are multiple tandems owned by different SPs in a single LATA, the requesting SP
may obtain a new NXX in order to establish an LRN for each subtending POI.





 




			
	 	 	 
	© Neustar, Inc. 2010
	 	- 5 -






 









 





			
	Nat’l PAS — CO#13 — Code Holder vs. LERG Assignee
	 	January 14, 2010




 





	d.	 	Regulatory waivers granted to ILECs to carry local calls across a LATA boundary may exist. In
such instances, SPs may be justified in establishing an additional LRN to properly route
calls.
	 
	e.	 	A unique LRN is required for each NPAC region within a
single LATA when a single switch serves multiple NPAC regions.





	 	10.	 	For thousands-block number pooling, the LRN shall only be
selected and used by the Code HolderLERG assignee from its
assigned/retained 1000 block(s).





4 The Proposed Solution



The National Pooling Administrator has determined that the above-stated amendments to the
TBPAG will require the following modifications to PAS.



Pooling Administration System Updates:



Changing LERG Assignee to Code Holder will require that all references to the term LERG Assignee
in PAS be replaced with the term Code Holder. The following items in PAS will be updated:
multiple forms (Part 1B, Part 4 and Part 5), tables (error messages and standard verbiages),
reports, field names on the various screens, and the Confirmation Code Activation PSTN reminder.



5 Assumptions and Risks



Part of the Pooling Administrator’s assessment of this change order is to identify any
associated assumptions and consider any risks that can have an impact on our operations.



This change order affects only the system and not our day-to-day operations.



6 Cost



In developing this proposal, we considered the costs associated with implementing the
proposed solution, including the resources required to complete discrete milestones on a timeline
for implementation. The timeline includes preparation, development, testing, proper documentation
updates, monitoring, and execution of the solution.



The cost of modifying the system to conform to the TBPAG changes will be $3542.00


 




			
	 	 	 
	© Neustar, Inc. 2010
	 	- 6 -






 









 





			
	Nat’l PAS — CO#13 — Code Holder vs. LERG Assignee
	 	January 14, 2010




 




7 Conclusion



This change order proposal presents a viable solution that addresses the amendments to the
TBPAG and is consistent with the terms of our contract. We respectfully request that the FCC review
and approve this change order proposal.


 




			
	 	 	 
	© Neustar, Inc. 2010
	 	- 7 -







 











 









	AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1 contract id code
Page
1 of 1 2. AMENDMENT/MODIFICATION NO.I3. EFFECTIVE DATE U. REQUISITION/PURCHASE
REQ. NO. 5. PROJECT NO. (If applicable)
0009 01/04/2010
6. ISSUED BY CODE 00001 7. ADMINISTERED BY (If other than Item 6)
CODE!
No Invoice
Information 445
12th St., SW,
Washington, DC
20554
8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and Zip Code) 9A-
AMENDMENT OF SOLICITATION NO.
Neustar, Inc. 9B. DATED (SEE ITEM 11)
46000 Center Oak Plaza _
Sterling, VA 20166 (X) 10A’ MODIFICATION OF CONTRACT/ORDER
NO. CON07000005
(X) 10B. DATED (SEE ITEM 13)
COPE * I FACILITY COPE
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
I            The above numbered solicitation is amended as set forth in Item 14. The hour and
date specified for receipt of Offers is extended, is not extended.
Offers must acknowledge receipt of this amendment prior to the hour and date specified in the
solicitation or as amended, by one of the following methods:
(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By
acknowledging receipt of this amendment on each copy of the offer
submitted; or (c) By separate letter or telegram which includes a reference to the
solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE
PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT
IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer
already submitted, such change may be made by telegram or letter, provided each telegram or
letter makes reference to the solicitation and this amendment, and is received prior to the
opening hour and date specified.
12. ACCOUNTING AND APPROPRIATION DATA (If required)
No Funding Information
13. THIS ITEM ONLY APPLIES TO
MODIFICATION OF CONTRACTS/ORDERS. IT
MODIFIES THE CONTRACT/ORDER NO. AS
DESCRIBED IN ITEM 14.
CHECK ONE A THS CHANGE ORDER IS
ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14
ARE MADE IN
THE CONTRACT ORDER NO. IN ITEM 10A.
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES
(such as
changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE
AUTHORITY OF FAR 43.103(b).
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER (Specify type of
modification and authority)
LJ            FAR 1.6
“Authority of the Contracting
Officer”
E. IMPORTANT: Contractor            X is not, [ is required to sign this
document and return copies to the issuing office.
14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including
solicitation/contract subject matter where feasible.) The purpose of this modification is to
accept and incorporate Change Order Proposal (COP) Numbers 9 and 10.
COP #9 serves to address changes to the Thousand-Block Pooling Administration Guidelines for
breaking up the dedicated customer code into blocks when service provide submits a Part 4 for a
dedicated customer. COP # 9 is accepted as submitted at a price of $4,441.00.
COP # 10 serves to address enhancements to the Pooling Administration System (PAS) to allow the
SP/SPC users to submit a single modification request for multiple blocks from one code and to
allow users to submit a single block transfer request for multiple blocks from one code. COP #10
is accepted as submitted at a price of $16,0004.00. Copies of the two (2) COPs are attached.
Funding will be via NANP and will paid by FCC Billing & Collection Agent, Welch, LLP.
All other terms and conditio
ns remain the same.
Except as provided herein, all terms and conditions of the document referenced in Item 9A
or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNERfType or print) 16A>NAMEAND TITLE OF CONTACTING
OFFICER (Type or print)
XJoyceTerrv-Butler / A
15B. CONTRACTOR/OFFEROR 15C. DATE SIGNED »i6B. UnitoLSratWs ofAmeric/ J? (/7 16C
DATE SIGNED
(Signature of person authorized to sign) /
(Signature ofContracting Offhe)o 01/04/2010
PREWot?S0EDITO8N070 ISTANDARD FORM 30 (REV. 10-83)
UNUSABLE Prescribed by GSA FAR (48 CFR)
53 243





 









 











National Pooling Administration




Contract #CON07000005



Change Order Proposal #14



(INC Issue #656– Update TBPAG Expedite Process for Thousands-

Blocks (Section 8.6))



January 15, 2010



			
	 	 	 
	 
	Neustar, Inc.
	 	46000 Center Oak Plaza
	 
	 	Sterling VA, 20166
	 





 









 





			
	 	 	 
	Nat’l PAS — CO#14 — Update TBPAG Expedite Process for Thousands-blocks
	 	January 15, 2010
	 





Table of Contents




	 	 	 	 	 

	1 Introduction
	 	 	3	 
	2 Issue Statement
	 	 	4	 
	3 Industry Numbering Committee (INC) Resolution
	 	 	4	 
	4 The Proposed Solution
	 	 	6	 
	5 Assumptions and Risks
	 	 	6	 
	6 Cost
	 	 	6	 
	7 Conclusion
	 	 	6	 






			
	 	 	 
	 
	© Neustar, Inc. 2010
	 	- ii -






 









 





			
	 	 	 
	Nat’l PAS — CO#14 — Update TBPAG Expedite Process for Thousands-blocks
	 	January 15, 2010
	 





1 Introduction




1.1 Purpose and Scope



In accordance with Neustar’s National Pooling Administration contract1 and our constant
effort to provide the best support and value to both the FCC and the telecommunications industry,
Neustar, as the National Pooling Administrator (PA), hereby submits this change order proposal to
the Federal Communications Commission (FCC) for approval. This change order complies with the
contractual requirements set forth in Clause C.1 of the Contract for Pooling Administration
Services for the Federal Communications Commission, effective August 15, 2007, which reads as
follows at Section 2.5.4:





2.5.4 Modifications of Guidelines




The PA shall participate in the development and modification of guidelines and procedures, which
may or may not affect the performance of the PA functions. These changes may come from regulatory
directives and/or industry-initiated modifications to guidelines. In addition, new guidelines may
be developed as appropriate to comply with regulatory directives. The PA shall implement any
changes determined to be consistent with regulatory directives.




The PA shall:




	 	•	 	Provide, in real time, technical guidance to ensure processes and procedures are effective in
meeting the goals of the change.
	 
	 	•	 	Provide issues and contributions, and be prepared to discuss at INC meetings how the proposed
change promotes numbering policy and/or benefits the NANP and how the change will affect the
PA’s duties, obligations and accountability.
	 
	 	•	 	Assess and share in real time (i.e., during discussion) the cost implications and
administrative impact of the change upon the PA’s duties and responsibilities in sufficient
detail as needed by the INC.






When the INC places any changes to its guidelines in final closure, the PA shall submit an
assessment regarding the impact of scope of work, time and costs to the INC, the NANC and the FCC
within 15 calendar days. The PA shall post changes in procedures on its web site prior to the
change taking effect.




Specifically, the PA shall:




	 	•	 	Notify all interested parties when guidelines have changed.
	 
	 	•	 	Interpret guideline changes and impact upon processes.
	 
	 	•	 	Identify implementation date or effective date.
	 
	 	•	 	Provide notification of new forms or tools that may be required.
	 
	 	•	 	Identify a Single Point of Contact (SPOC) within the PA to answer questions.






The NANC shall be consulted at the FCC’s discretion regarding the suggested implementation date to
determine the likely impact on service provider processes and





 




			
	1	 	FCC Contract Number CON07000005





			
	 	 	 
	 
	© Neustar, Inc. 2010
	 	- 3 -






 









 





			
	 	 	 
	Nat’l PAS — CO#14 — Update TBPAG Expedite Process for Thousands-blocks
	 	January 15, 2010
	 






systems (i.e., whether it would be unduly burdensome or would unfairly disadvantage any service
provider or group of service providers per the PA’s obligations and NANP administrative
principles). The PA shall also seek input on implementation dates from service providers that log
in to PAS and vendors that interface with PAS.



2 Issue Statement



The issue statement for INC Issue 656 — Update TBPAG Expedite Process for Thousands-Blocks
(Section 8.6) suggested changing the expedite time period for block modifications where the block
holder is not the LERG assignee and no NPAC updates are required. However, in its final resolution
of the issue, the INC has modified the expedite process for all block modifications and all block
disconnects, as contained in the Thousands-Block Pooling Administration Guidelines (TBPAG). The
modifications change the earliest possible effective date a service provider may receive for a
block modification or a block disconnect from eight business days to nine calendar days from the
date the PA processes the request. Therefore, the Pooling Administration System (PAS) will need to
be updated to accommodate this change.



The INC issue statement is reproduced below.





INC Issue Statement:




The current expedite process is the same for new block requests, block modification requests and
block disconnect requests. In all cases, to request a nine calendar day effective date, the block
holder must be the LERG Assignee and no NPAC updates required. However, there are some block
modification requests where the block holder is not the LERG assignee and no NPAC updates are
required. If an SP requests a block modification and Part 1B is not selected as the type of change
or Part 1B is selected and NPAC updates are not required (NPAC updated via SOA or other method and
only PAS is being updated) an SP may want the option to request a nine calendar day effective date.



3 Industry Numbering Committee (INC) Resolution



On January 8, 2010, the INC placed Issue 656 — Update TBPAG Expedite Process for Thousands-blocks
(Section 8.6) into final closure, with the following language:





Resolution from INC:




The following text changes were made to the TBPAG Section 8.6:




	8.6	 	Expedite Process for Thousands-Block(s)





			
	 	 	 
	 
	© Neustar, Inc. 2010
	 	- 4 -






 









 





			
	 	 	 
	Nat’l PAS — CO#14 — Update TBPAG Expedite Process for Thousands-blocks
	 	January 15, 2010
	 






	 	 	 	An SP request for an expedited thousands-block allocation, modification, or disconnect will occur
on an exception basis. The following procedures enable an SP to request expedited treatment for an
allocation, modification, or disconnect of a thousands-block(s). The expedite procedures below do
not eliminate the Block Holder and PA responsibilities described in Section 8.5.

	 
	 	a)	 	An SP may submit a Part 1A and/or Part 1B request to the PA requesting an expedited allocation,
modification, or disconnect of a thousands-block(s).
	 
	 	b)	 	The requesting SP will indicate on the Thousands-Block Application Forms — Part 1A that this is
an expedited request with its desired Effective Date.
	 
	 	c)	 	The PA will process the application if the request meets the criteria for the allocation,
modification, or disconnect of the thousands-block(s) and will make every effort to process the
application in fewer than the current maximum seven calendar days. The PA will expedite such
requests when it can do so without failing to meet its seven -calendar day application processing
interval for other SPs. The PA will determine the minimum Effective Date for an expedited request
based upon the following considerations:
	 
	 	1)	 	In the case of a new block request, if the thousands-block applicant is the
LERG Assignee Code Holder of the pooled NXX, and no NPAC
notification is required, the Effective Date must be at least nine calendar days after the
issuance of the Part 3. This allows for the PA and AOCN to update BIRRDS for LERG Routing Guide
daily updates. The AOCN must agree to perform the BIRRDS update in two calendar days rather
than the usual five calendar days.
	 
	 	2)	 	In the case of a new block request, if the thousands-block applicant is not the
LERG AssigneeCode Holder of the pooled NXX, the
thousands-block requires NPAC notification, the Effective Date will be no earlier
than eight business days after the issuance of the Part 3: three business days to
build the thousand-s-block in the NPAC and five business days for a potential first ‘port’
notification. The AOCN must agree to perform the BIRRDS update in two calendar days rather
than the standard seven calendar days.
	 
	 	3)	 	In the case of a block modification or disconnect, the Effective Date must be at least
nine calendar days after the issuance of the Part 3. This allows for the PA and AOCN to update
BIRRDS for LERG Routing Guide daily updates. The AOCN must agree to perform the BIRRDS update in
two calendar days rather than the usual five calendar days. This also allows three business days
for the NPAC to modify or disconnect the thousands-block.
	 
	 	d)	 	As soon as all NPAC processing and notifications have occurred, the SP will activate the
thousands-block and can begin customer assignments from a new thousands-block.
	 
	 	 	 	NOTE: SPs requesting expedited treatment of thousands-block(s) should be aware that there may be
-potential impacts to other SPs and customers. This may affect customer service to the extent that
an SP is unable to identify the SP to whom a thousands-block has been assigned when responding to a
customer trouble report.





			
	 	 	 
	 
	© Neustar, Inc. 2010
	 	- 5 -






 









 





			
	 	 	 
	Nat’l PAS — CO#14 — Update TBPAG Expedite Process for Thousands-blocks
	 	January 15, 2010
	 





4 The Proposed Solution



The National Pooling Administrator has determined that the above-stated amendments to the TBPAG
will require the following modifications to PAS.




Pooling Administration System Updates:



PAS will be updated for block modification and block disconnect requests to allow an earliest
possible effective date of nine calendar days from the date the PA processes the request. The
change will require updates in PAS to the effective date validation process for block modifications
and block disconnect requests where Requested Expedited Treatment is marked as Yes on the
application.




5 Assumptions and Risks



Part of the Pooling Administrator’s assessment of this change order is to identify the associated
assumptions and consider the risks that can have an impact on our operations.



This change order affects only the system and not our day- to-day operations.




6 Cost



In developing this proposal, we considered the costs associated with implementing the proposed
solution, including the resources required to complete discrete milestones on a timeline for
implementation. The timeline includes preparation, development, testing, proper documentation
updates, monitoring, and execution of the solution.



The cost of modifying the system to conform to the changes to the TBPAG will be $3590.00.




7 Conclusion



This change order proposal presents a viable solution that addresses the amendments to the TBPAG
and is consistent with the terms of our contract. We respectfully request that the FCC review and
approve this change order.




			
	 	 	 
	 
	© Neustar, Inc. 2010
	 	- 6 -