ECLIPSE Service Bulletin

NUMBER: SB 500-31-019, Rev B Mandatory

MODEL: ECLIPSE EA500 www.ECLIPSE.aero

SUBJECT: Aircraft Computer System (ACS) Software Update

to 5.1.06

1. PLANNING INFORMATION

A. Effectivity

Aircraft Serial Numbers: 000001 through 000104, 000113 through 000115, 000120 and 000123 through 000124

when modified by SB 500-99-002, Avionics Upgrade to AVIO NG Configuration AND NOT modified by SB

500-99-005, Avionics Upgrade To Avio NG + 1.5 Configuration.

Aircraft Serial Numbers 000105 through 000112, 000116 through 000119, 000121, 000122 and 000125 through

000265 NOT modified by SB 500-99-005, Avionics Upgrade To Avio NG + 1.5 Configuration.

NOTE: Applies to Aircraft in the Avio NG configuration.

B. Reason

Aircraft Computer System (ACS) software upgrade for enhanced functionality and product improvement.

Revision B Changes: Clarified effectivity.

C. Description

This Service Bulletin (SB) updates the ACS software version for Avio NG configured aircraft.

D. Relevant Publications

None

E. Compliance

Eclipse Aerospace Incorporated considers this to be a mandatory upgrade that should be accomplished within 90

days or 50 hours whichever comes first.

F. Approval

This Service Bulletin is based on engineering data that is FAA-approved, and the modification herein complies

with the applicable regulations.

G. Labor Requirements

The following information is for planning purposes only.

(1) Estimated labor hours to perform:

Suggested number of personnel: 1

ACS Software loading: 4.0 Hours

Total labor hours: 4.0 Hours

The above is an estimate based on properly equipped and experienced personnel complying

with this Service Bulletin. Actual labor hours may vary depending on workforce experience,

concurrent maintenance, discovery of other discrepancies, etc.

(2) Qualification of personnel:

• A person properly authorized to perform aircraft maintenance under 14 CFR 43 or

equivalent approved by the Civil Aviation Authority having jurisdiction.

• Avio Maintenance Computer (AMC) trained.

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H. Software Accomplishment Summary

Upgrade ACS software to version 5.1.06 using the Avio Maintenance Computer (AMC) with software version

2.4.00 or greater.

I. References

Aircraft Maintenance Manual (AMM) P/N 06-117751, latest revision.

J. Publications Affected

Aircraft Flight Manual, P/N 06-122204, Revision 4 or higher must be used after completion of this Service Bulletin.

K. Export Control

These commodities, technology or software were exported from the United States in accordance with the Export

Administration Regulations. These commodities, technology or software are intended for use only in the End User’s

country. An export license from the U.S. Department of Commerce may be required before these products can be

re-exported, transferred, transshipped on a non-continuous voyage, or otherwise disposed of in any other country,

either in their original form or after being incorporated into an end item. Diversion of this end-item or its use

contrary to any applicable U.S. government license or to U.S. law is prohibited.

2. MATERIAL INFORMATION

A. Materials

No parts and/or kits need to be ordered for this Service Bulletin.

B. Tooling

The following special tooling/support equipment is required to accomplish this Service Bulletin.

Nomenclature Part Number Use

Avio Maintenance Computer (AMC) with

software version 2.4.00 or later

20-120576-1001 or

20-121926-1001

To load ACS software.

ACS J08 T-harness 99-117120-2001 ACS/AMC Connection

AMC ACS Software Download Box 87-120876-1003 ACS/AMC Connection

USB to Ethernet Adapter SMC2209 Aircraft Interface

Ethernet Cable Aircraft Interface

C. Part Re-identification

Enter the new SW version (ACS_5.1.06) on the ACS software label.

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3. ACCOMPLISHMENT INSTRUCTIONS

A. Job Setup Sign Off

(1) Power up the AMC, select Tab 31, Software Revision drop down and verify that ACS Software

version 5.1.06 is available.

NOTE: If ACS Software version 5.1.06 is not listed contact Eclipse Aerospace Service

Engineering, Tel. toll free (877) 375–7978.

(2) Make the aircraft safe for maintenance. Refer to AMM 20-00-01 MAKE SAFE FOR

MAINTENANCE.

B. ACS Software Update

(1) Using SUBTASK AMM-31-40-00-021-921-001, prepare ACS computers for installation of

5.1.06 software upgrade.

CAUTION: MAKE SURE ELECTRICAL POWER IS OFF WHEN CONNECTING ACS J08

T-HARNESS.

(2) AMC to ACS connection.

NOTE: Both ACSs will need to be loaded; this will require performing this procedure for both

the Left and Right ACS. Step 3.B.(2)(a) provides instructions for connecting the

AMC to the left ACS and Step 3.B.(2)(b) provides instructions for connecting the

AMC to the right ACS.

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Sign Off

(a) Connect AMC to left ACS as follows:

Refer to Figure 1.

Left ACS - AMC Connection

Figure 1

1. Disconnect aircraft harness connector 39A01P08 (7, Figure 1) from left APC

connector 39A01J08 (8, Figure 1).

2. Connect APC J08 T-Harness (9, Figure 1) to left APC connector 39A01J08 (8,

Figure 1).

3. Connect APC J08 T-Harness (4, Figure 1) to aircraft harness connector 39A01P08

(7, Figure 1).

4. Connect AMC ACS Download Box (3, Figure 1) to APC J08 T-Harness (4, Figure

1).

5. Connect AMC ACS Download Box USB connector (1, Figure 1) to USB port on

AMC (1, Figure 1).

6. Make sure that the Program Enable switch on the AMC ACS Download Box (3,

Figure 1) is in the OFF position.

7. Continue to step B.(3).

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Sign Off

(b) Connect AMC to right ACS as follows:

Refer to Figure 2.

Right ACS - AMC Connection

Figure 2

1. Disconnect aircraft harness connector 39A02P08 (9, Figure 2) from right APC

connector 39A02J08 (8, Figure 2).

2. Connect APC J08 T-Harness (7, Figure 2) to right APC connector 39A02J08

(8, Figure 2).

3. Connect APC J08 T-Harness (4, Figure 2) to aircraft harness connector 39A02P08

(9, Figure 2).

4. Connect AMC ACS Download Box (1, Figure 2) to APC J08 T-Harness (4, Figure

2).

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Sign Off

5. Connect AMC ACS Download Box USB connector (6, Figure 2) to USB port on

AMC (5, Figure 2).

6. Make sure that the Program Enable switch on the AMC ACS Download Box (1,

Figure 2) is in the OFF position.

7. Continue to step B.(3).

NOTE: Both ACSs will need to be loaded; this will require performing this procedure for

both the left and right ACS.

(3) Power up the aircraft by setting the SYS BATT and START BATT switches to ON and the

BUS TIE to AUTO. (Clear any MASTER WARNINGS/CAUTIONS as needed.)

NOTE: If use of external power is required, Refer to AMM - 24-40-00-051-801 - EXTERNAL

POWER - MAINTENANCE PRACTICES.

(4) On the AMC, select Tab 31 and wait for the AMC to connect. Refer to Figure 3.

AMC Tab 31 – For Reference Only

Figure 3

NOTE: AMC Screenshot is for reference only and may vary with the AMC software revision.

(5) Connection on lower right corner of AMC will show L-ACS or R-ACS box in green, which

ever is applicable.

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Sign Off

(6) On Load ACS dropdown box select ACS_V_5.1.06 and select the Load SW button, follow the

AMC prompts after selecting the load SW button.

NOTE: Software load should take approximately five minutes.

• When software load is complete, the status box will show Loading...done.

(7) On AMC verify software ACS CRC is C2968A62. Refer to Figure 4.

AMC Tab 31 – For Reference Only

Figure 4

NOTE: AMC Screenshot is for reference only and may vary with the AMC software revision.

(8) Power down the aircraft by setting the SYS BATT and START BATT switches to OFF and the

BUS TIE to OPEN.

CAUTION: AIRCRAFT MUST BE POWERED DOWN PRIOR TO

DISCONNECTING/CONNECTING THE T-HARNESS FROM THE

ACS. DAMAGE TO EQUIPMENT COULD OCCUR.

(9) Disconnect AMC from ACS.

(a) For left ACS:

1. Remove APC J08 T-Harness from the left APC connector 39A01J08 and aircraft

harness connector 39A01P08. Reconnect connector 39A01P08 to left APC

connector 39A01J08.

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Sign Off

(b) For right ACS:

1. Remove APC J08 T-Harness from the right APC connector 39A02J08 and aircraft

harness connector 39A02P08. Reconnect connector 39A02P08 to right APC

connector 39A02J08.

(10) Write the new software version (5.1.06) on the ACS software label with a permanent ink

marker.

(11) Perform software update on right ACS, do step B.(2).(b), and repeat steps B.(3) thru B.(10).

(12) Perform aircraft configuration update. Note installed options, activate and configure as

required. Refer to AMM 31-40-00 AIRCRAFT COMPUTER SYSTEMS - MAINTENANCE

PRACTICES.

(13) Do adjustment/test of the left and right APCs (for software update). Refer to AMM -

31-40-00-071-801 - AIRCRAFT COMPUTER SYSTEMS - ADJUSTMENT/TEST.

(14) Remove all tools, equipment, and unwanted material from work area.

(15) If no further maintenance is required, return the aircraft back to service. Refer to AMM -

20-00-02-051-801 - RETURN TO SERVICE (AFTER MAINTENANCE).

C. Limitations and Procedures

Avio Maintenance Computer (AMC) must have software version 2.4.00 or higher in order to load ACS software

5.1.06.

Remove AFM TR-016 (installed by SB 500-31-026 Software Configuration Update).

D. Cost

Contact Eclipse Aerospace Customer Care for cost and availability.

4. RECORD OF COMPLIANCE

Upon completion of this Service Bulletin, make an appropriate maintenance-record entry specifying the Service

Bulletin number.

5. NOTIFYING ECLIPSE AEROSPACE

On completing this service bulletin, the operator/maintainer shall complete the attached Compliance Record and send

it to Eclipse Aerospace via regular mail, fax, or e-mail.

Mailing Address Eclipse Aerospace Incorporated

ATTN: Customer Care

2503 Clark Carr Loop SE

Albuquerque, NM 87106

Fax 1-505-241-8802

E-mail sbcompliance@eclipse.aero

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SERVICE BULLETIN COMPLIANCE RECORD

MODEL _________ AIRPLANE S/N ________ REG. NO. _________ TOTAL TIME ______ (HOURS)

OWNER NAME:

______________________________________________________________________

ADDRESS: ______________________________________________________________________

______________________________________________________________________

TELEPHONE NO. (___) __________________________ FAX NO. (___) ______________________

COMPLIANCE WITH SB 500-31-019, Rev B

Description of Work Performed

(Inspection | Modification | Repair | Option Installation | Defect or Damage Found, if applicable)

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DATE _______________

WORK PERFORMED

BY ____________________________________________________________ (PRINTED)

__________________________________________________________ (SIGNATURE)

COMPANY __________________________________________________________

ADDRESS __________________________________________________________

__________________________________________________________

TELEPHONE ________________________________ FAX_______________________________