<PAGE>

                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                ----------------

                                   FORM 10-K/A
                                 AMENDMENT NO. 1


[x]  Annual report pursuant to Section 13 or 15(d) of the Securities Exchange
Act of 1934

For the fiscal year ended December 31, 1995 or

[ ]  Transition report pursuant to Section 13 or 15(d) of the Securities
Exchange Act of 1934

For the transition period from ________________ to _________________.

Commission File Number 0-17920



                            BRITE VOICE SYSTEMS, INC.
             (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)


          KANSAS                                            48-0986258
(STATE OF INCORPORATION)                                 (I.R.S. EMPLOYER
                                                         IDENTIFICATION NO.)

                            7309 E. 21ST STREET NORTH
                           WICHITA, KANSAS  67206-1083
                    (ADDRESS OF PRINCIPAL EXECUTIVE OFFICES)

Registrant's telephone number, including area code:  (316) 652-6500

 Securities registered pursuant to Section 12(b) of the Act:  None

    Securities registered pursuant to Section 12(g) of the Act:

                           COMMON STOCK, NO PAR VALUE
                                (Title of class)
                                ----------------
<PAGE>
ITEM 6.  SELECTED FINANCIAL DATA

   
    The following table contains certain selected financial data which should be
read  in conjunction with  the Company's financial  statements and notes thereto
and with Management's Discussion and Analysis of Financial Condition and Results
of Operations.  The  selected financial  data  as of  and  for the  years  ended
December 31, 1995, 1994 and 1993 have been derived from the financial statements
of  the Company audited by Arthur  Andersen LLP, independent public accountants,
except for the balance  sheet data as  of December 31,  1993. The balance  sheet
data as of December 31, 1993 has been restated by the Company to reflect the TSL
merger,  and are derived from the financial statements of the Company audited by
Arthur Andersen LLP and the financial statements of the TSL Companies as of  and
for  the years ended December  31, 1994 and 1993, audited  by Ernst & Young LLP,
independent accountants. The  selected financial data  as of and  for the  years
ended  December 31, 1992 and  1991 have been restated  by the Company to reflect
the TSL Merger,  and are derived  from the financial  statements of the  Company
audited  by Baird, Kurtz & Dobson, independent certified public accountants, and
the financial statements of the TSL Companies. The balance sheets as of December
31, 1992 and 1991 and the income statement for the year ended December 31,  1991
of  the TSL  Companies from  which the  selected financial  data is  derived are
unaudited.
    

<TABLE>
<CAPTION>
                                                                       YEARS ENDED DECEMBER 31,
                                                         -----------------------------------------------------
                                                           1995       1994       1993       1992       1991
                                                         ---------  ---------  ---------  ---------  ---------
                                                                 (IN THOUSANDS, EXCEPT PER SHARE DATA)
<S>                                                      <C>        <C>        <C>        <C>        <C>
STATEMENT OF OPERATIONS DATA:
  Revenues.............................................  $  97,078  $  79,940  $  56,412  $  42,265  $  41,846
  Operating income (loss)..............................      5,708      6,005     (1,606)    (3,951)     2,017
  Net income (loss)....................................      3,950      4,425     (1,303)    (2,423)     2,339
  Net income (loss) per share..........................        .33        .38       (.12)      (.22)       .21
  Weighted average shares used in computation..........     11,922     11,526     11,068     10,865     11,031
BALANCE SHEET DATA:
  Working capital......................................  $  26,934  $  23,772  $  20,918  $  22,522  $  25,483
  Total assets.........................................     58,832     51,888     41,328     39,745     43,043
  Long term debt.......................................         --         --      1,040      1,055      1,255
  Stockholders' equity.................................     40,446     35,547     29,655     30,669     33,551
</TABLE>

                                       15
<PAGE>
ITEM 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

   
<TABLE>
<CAPTION>
                                                                                                                PAGE
                                                                                                                -----
<S>                                                                                                          <C>
Report of Independent Public Accountants...................................................................          22
Consolidated Balance Sheets as of December 31, 1995 and 1994...............................................          23
Consolidated Statements of Operations for the Years Ended December 31, 1995, 1994 and 1993.................          25
Consolidated Statements of Changes in Stockholders' Equity for the Years Ended December 31, 1995, 1994 and
 1993......................................................................................................          26
Consolidated Statements of Cash Flows for the Years Ended December 31, 1995, 1994 and 1993.................          27
Notes to Consolidated Financial Statements.................................................................          28
Supplemental Schedules:
Schedule II -- Valuation and Qualifying Accounts...........................................................          37
</TABLE>
    

Note:    Schedules  not listed above  have been omitted  because the information
         required to be set  forth therein is not  applicable or is included  in
         the Financial Statements or notes thereto.

                                       21
<PAGE>
                              ARTHUR ANDERSEN LLP
                    REPORT OF INDEPENDENT PUBLIC ACCOUNTANTS

Board of Directors
Brite Voice Systems, Inc.
Wichita, Kansas

    We  have audited the accompanying consolidated balance sheets of Brite Voice
Systems, Inc., (a Kansas corporation) and  subsidiaries as of December 31,  1995
and  1994, and the related  consolidated statements of operations, stockholders'
equity and cash flows for each of  the three years in the period ended  December
31,  1995. These  financial statements are  the responsibility  of the Company's
management. Our  responsibility is  to  express an  opinion on  these  financial
statements based on our audits. We did not audit the financial statements of the
TSL  Companies, companies acquired during 1995 in a transaction accounted for as
a pooling of interests, as discussed in Note 2. Such statements are included  in
the  consolidated financial statements  of the Company  and reflect total assets
and total revenues of  7 percent and  17 percent in  1994, respectively, and  20
percent  of total revenues in 1993, of the consolidated totals. These statements
were audited by other  auditors whose report  has been furnished  to us and  our
opinion,  insofar as it  relates to amounts  included for the  TSL Companies, is
based solely upon the report of the other auditors.

    We conducted  our  audits in  accordance  with generally  accepted  auditing
standards.  Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence  supporting
the  amounts and disclosures of the financial statements. An audit also includes
assessing the  accounting  principles used  and  significant estimates  made  by
management,  as well as evaluating the overall financial statement presentation.
We believe that our audits and the report of other auditors provide a reasonable
basis for our opinion.

    In our opinion  based on our  audit and  the report of  other auditors,  the
financial  statements referred to above present fairly in all material respects,
the financial  position of  Brite Voice  Systems, Inc.  and subsidiaries  as  of
December  31, 1995 and 1994, and the  results of their operations and their cash
flows for each  of the three  years in the  period ended December  31, 1995,  in
conformity with generally accepted accounting principles.

   
    Our  audit  was made  for the  purpose of  forming an  opinion on  the basic
financial statements  taken as  a whole.  The schedule  listed in  the index  of
financial  statements is presented for purposes of complying with the Securities
and Exchange  Commission's  rules  and  is  not  part  of  the  basic  financial
statements.  This schedule has been subjected to the auditing procedures applied
in the  audit of  the basic  financial statements  and, in  our opinion,  fairly
states  in all  material respects  the financial data  required to  be set forth
therein in relation to the basic financial statements taken as a whole.
    

                                          /s/ Arthur Andersen LLP

Kansas City, Missouri,
February 2, 1996

                                       22
<PAGE>
                           BRITE VOICE SYSTEMS, INC.

                          CONSOLIDATED BALANCE SHEETS
                           DECEMBER 31, 1995 AND 1994
                                     ASSETS
                                 (IN THOUSANDS)

<TABLE>
<CAPTION>
                                                                                               1995       1994
                                                                                             ---------  ---------
<S>                                                                                          <C>        <C>
CURRENT ASSETS
  Cash and cash equivalents................................................................  $   3,405  $   5,776
  Temporary investments (at cost which approximates market) (Note 1).......................         --      5,201
  Accounts receivable, less allowance for doubtful accounts: 1995 -- $481; 1994 -- $844....     28,690     18,846
  Inventories (Note 4).....................................................................     10,510      8,263
  Prepaid expenses and other...............................................................      2,715      1,889
                                                                                             ---------  ---------
    Total Current Assets...................................................................     45,320     39,975
                                                                                             ---------  ---------
PROPERTY AND EQUIPMENT
  Land and building........................................................................      3,074      3,074
  Furniture and equipment..................................................................     19,978     15,161
                                                                                             ---------  ---------
                                                                                                23,052     18,235
  Less accumulated depreciation............................................................    (11,476)    (8,906)
                                                                                             ---------  ---------
                                                                                                11,576      9,329
                                                                                             ---------  ---------
OTHER ASSETS (Note 3)......................................................................      1,936      2,584
                                                                                             ---------  ---------
    TOTAL ASSETS...........................................................................  $  58,832  $  51,888
                                                                                             ---------  ---------
                                                                                             ---------  ---------
</TABLE>

                       See Notes to Financial Statements

                                       23
<PAGE>
                           BRITE VOICE SYSTEMS, INC.

                          CONSOLIDATED BALANCE SHEETS
                           DECEMBER 31, 1995 AND 1994
                      LIABILITIES AND STOCKHOLDERS' EQUITY
                       (IN THOUSANDS, EXCEPT SHARE DATA)

<TABLE>
<CAPTION>
                                                                                               1995       1994
                                                                                             ---------  ---------
<S>                                                                                          <C>        <C>
CURRENT LIABILITIES
  Accounts payable.........................................................................  $   9,503  $   6,492
  Accrued salaries and wages...............................................................      1,726      1,941
  Other accrued expenses...................................................................      1,785      2,926
  Deferred revenue.........................................................................      1,364      1,287
  Customer deposits........................................................................      1,565        775
  Advances from affiliates (Note 7)........................................................        551      2,782
  Income taxes payable.....................................................................      1,892         --
                                                                                             ---------  ---------
    Total Current Liabilities..............................................................     18,386     16,203
                                                                                             ---------  ---------
DEFERRED INCOME TAXES (Note 6).............................................................         --        138
                                                                                             ---------  ---------
COMMITMENTS AND CONTINGENCIES (Notes 5 and 10).............................................         --         --
STOCKHOLDERS' EQUITY (Note 8)
  Preferred stock, no par value; authorized 10,000,000 shares; none outstanding............         --         --
  Common stock, no par value; authorized 30,000,000 shares; outstanding 1995 -11,489,325
   shares; 1994 - 11,254,798 shares                                                             34,377     33,404
  Retained earnings........................................................................      6,383      2,358
  Foreign currency translation adjustment..................................................       (314)      (215)
                                                                                             ---------  ---------
  Total Stockholders' Equity...............................................................     40,446     35,547
                                                                                             ---------  ---------
    TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY.............................................  $  58,832  $  51,888
                                                                                             ---------  ---------
                                                                                             ---------  ---------
</TABLE>

                       See Notes to Financial Statements

                                       24
<PAGE>
                           BRITE VOICE SYSTEMS, INC.

                     CONSOLIDATED STATEMENTS OF OPERATIONS
                  YEARS ENDED DECEMBER 31, 1995, 1994 AND 1993
                       (IN THOUSANDS, EXCEPT SHARE DATA)

<TABLE>
<CAPTION>
                                                                                   1995       1994       1993
                                                                                 ---------  ---------  ---------
<S>                                                                              <C>        <C>        <C>
REVENUES
  System sales.................................................................  $  52,697  $  43,126  $  32,119
  Service revenues.............................................................     44,381     36,814     24,293
                                                                                 ---------  ---------  ---------
                                                                                    97,078     79,940     56,412
                                                                                 ---------  ---------  ---------
COSTS AND EXPENSES
  Cost of sales:
    System.....................................................................     22,809     19,158     14,677
    Service....................................................................     22,249     19,343     11,987
  Research and engineering.....................................................      8,520      6,436      5,863
  Selling, general and administrative..........................................     29,162     22,009     18,599
  S corporation distributions (Note 2).........................................      4,303      6,989      2,292
  Merger and other costs (Notes 2 and 3).......................................      4,327         --      4,600
                                                                                 ---------  ---------  ---------
                                                                                    91,370     73,935     58,018
                                                                                 ---------  ---------  ---------
INCOME (LOSS) FROM OPERATIONS..................................................      5,708      6,005     (1,606)
                                                                                 ---------  ---------  ---------
OTHER INCOME (EXPENSE)
  Interest income..............................................................        265        556        463
  Interest expense.............................................................        (18)      (121)      (124)
  Other........................................................................        205        152         72
                                                                                 ---------  ---------  ---------
                                                                                       452        587        411
                                                                                 ---------  ---------  ---------
INCOME (LOSS) BEFORE INCOME TAXES..............................................      6,160      6,592     (1,195)
INCOME TAX PROVISION (NOTE 6)..................................................      2,210      2,167        108
                                                                                 ---------  ---------  ---------
NET INCOME (LOSS)..............................................................  $   3,950  $   4,425  $  (1,303)
                                                                                 ---------  ---------  ---------
                                                                                 ---------  ---------  ---------
EARNINGS (LOSS) PER SHARE......................................................  $    0.33  $    0.38  $   (0.12)
                                                                                 ---------  ---------  ---------
                                                                                 ---------  ---------  ---------
</TABLE>

                       See Notes to Financial Statements

                                       25
<PAGE>
                           BRITE VOICE SYSTEMS, INC.

           CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY
                  YEARS ENDED DECEMBER 31, 1995, 1994 AND 1993
                                 (IN THOUSANDS)

<TABLE>
<CAPTION>
                                                                             RETAINED      FOREIGN
                                                                             EARNINGS     CURRENCY
                                                      COMMON    TREASURY   (ACCUMULATED  TRANSLATION
                                                       STOCK      STOCK      DEFICIT)    ADJUSTMENT     TOTAL
                                                     ---------  ---------  ------------  -----------  ---------
<S>                                                  <C>        <C>        <C>           <C>          <C>
Balance, December 31, 1992.........................     34,509     (2,810)        (672)        (357)     30,670
  Net loss.........................................         --         --       (1,303)          --      (1,303)
  Retirement of treasury stock.....................     (2,810)     2,810           --           --         -0-
  Adjustments to conform fiscal year of acquired
   corporation.....................................         21         --          (92)          --         (71)
  Sale of common stock.............................        442         --           --           --         442
  Non-qualified stock option compensation..........          4         --           --           --           4
  Foreign currency translation adjustment..........         --         --           --          (87)        (87)
                                                     ---------  ---------  ------------  -----------  ---------
Balance, December 31, 1993.........................     32,166        -0-       (2,067)        (444)     29,655
  Net income.......................................         --         --        4,425           --       4,425
  Sale of common stock.............................        847         --           --           --         847
  Non-qualified stock option compensation..........          6         --           --           --           6
  Tax benefit of stock option transactions.........        385         --           --           --         385
  Foreign currency translation adjustment..........         --         --           --          229         229
                                                     ---------  ---------  ------------  -----------  ---------
Balance, December 31, 1994.........................     33,404        -0-        2,358         (215)     35,547
  Issuance of shares for pooling transaction (Note
   2)..............................................          1         --           75           --          76
  Net income.......................................         --         --        3,950           --       3,950
  Sale of common stock.............................        733         --           --           --         733
  Non-qualified stock option compensation..........          5         --           --           --           5
  Tax benefit of stock option transactions.........        234         --           --           --         234
  Foreign currency translation adjustment..........         --         --           --          (99)        (99)
                                                     ---------  ---------  ------------  -----------  ---------
Balance, December 31, 1995.........................  $  34,377  $     -0-   $    6,383    $    (314)  $  40,446
                                                     ---------  ---------  ------------  -----------  ---------
                                                     ---------  ---------  ------------  -----------  ---------
</TABLE>

                       See Notes to Financial Statements

                                       26
<PAGE>
                           BRITE VOICE SYSTEMS, INC.

                     CONSOLIDATED STATEMENTS OF CASH FLOWS
                  YEARS ENDED DECEMBER 31, 1995, 1994 AND 1993
                                 (IN THOUSANDS)

<TABLE>
<CAPTION>
                                                                                  1995        1994       1993
                                                                                ---------  ----------  ---------
<S>                                                                             <C>        <C>         <C>
CASH FLOWS FROM OPERATING ACTIVITIES
  Net income (loss)...........................................................  $   3,951  $    4,425  $  (1,303)
  Adjustment to conform fiscal year of acquired corporation...................         --          --       (209)
  Items not requiring (providing) cash:
    Depreciation and amortization.............................................      3,677       2,705      1,974
    (Gain) loss on disposition of assets......................................         --        (109)       263
    Non-qualified stock option compensation...................................          5           6          4
  Changes in:
    Accounts receivable.......................................................     (9,006)     (4,640)    (4,680)
    Inventories...............................................................     (2,231)     (1,693)      (923)
    Accounts payable and accrued expenses.....................................      1,955       3,087      2,898
    Other current assets and liabilities......................................      1,131         756      1,066
                                                                                ---------  ----------  ---------
      Net cash provided by (used in) operating activities.....................       (518)      4,537       (910)
                                                                                ---------  ----------  ---------
CASH FLOWS FROM INVESTING ACTIVITIES
  Purchase of property and equipment, net.....................................     (5,600)     (3,886)    (2,219)
  Proceeds from maturity of temporary investments.............................      8,580      15,067     11,205
  Purchase of temporary investments...........................................     (3,379)    (14,651)    (7,051)
  Proceeds from sale of property..............................................         --         228         --
  Increase (decrease) in other assets.........................................         29        (458)      (899)
  Net cash received from business acquisitions................................         44          --         --
                                                                                ---------  ----------  ---------
      Net cash provided by (used in) investing activities.....................       (326)     (3,700)     1,036
                                                                                ---------  ----------  ---------
CASH FLOWS FROM FINANCING ACTIVITIES
  Issuance of common stock....................................................        436         147         21
  Exercise of stock options...................................................        297         700        422
  Proceeds from shareholder loans.............................................      2,267       2,712      1,621
  Principal payments on debt..................................................     (4,428)     (2,473)    (1,559)
                                                                                ---------  ----------  ---------
      Net cash provided by (used in) financing activities.....................     (1,428)      1,086        505
                                                                                ---------  ----------  ---------
EFFECT OF EXCHANGE RATE CHANGES ON CASH.......................................        (99)        229         --
                                                                                ---------  ----------  ---------
INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS..............................     (2,371)      2,152        631
CASH AND CASH EQUIVALENTS, BEGINNING OF YEAR..................................      5,776       3,624      2,993
                                                                                ---------  ----------  ---------
CASH AND CASH EQUIVALENTS, END OF YEAR........................................  $   3,405  $    5,776  $   3,624
                                                                                ---------  ----------  ---------
                                                                                ---------  ----------  ---------
</TABLE>

                       See Notes to Financial Statements

                                       27
<PAGE>
                           BRITE VOICE SYSTEMS, INC.

                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

                  YEARS ENDED DECEMBER 31, 1995, 1994 AND 1993

NOTE 1 -- SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

    NATURE OF BUSINESS AND PRINCIPLES OF CONSOLIDATION

    The  Company  designs,  integrates, assembles,  markets  and  supports voice
processing systems  and services  which  incorporate audiotex,  voice  response,
voice   recognition,   voice/facsimile   messaging   and   interactive  computer
applications into customized market solutions.  The Company also offers a  broad
array of telecommunications consulting services. These markets are characterized
by  rapid  technological  change,  and  the Company  is  subject  to  many risks
associated with this rapid  change, including obsolescence  of its products  and
services,  warranty charges and estimates of  costs required to complete certain
projects after shipment  of a system.  In addition, the  Company has elected  to
purchase  certain components from  sole suppliers. Although  there are a limited
number of manufacturers of these particular components, management believes that
the other suppliers could provide similar products on comparable terms. A change
in suppliers, however, could cause a delay in manufacturing and a possible  loss
of sales, which would affect operating results adversely.

    The  financial  statements  include various  estimates,  including estimated
reserves for obsolete inventory,  uncollectible accounts, warranty reserves  and
costs  to complete  certain projects. These  estimates have  been established by
management using  historical operations  data. There  can be  no assurance  that
these estimates will not change as additional information becomes available.

    The  consolidated financial statements  include the accounts  of the Company
and its subsidiaries.  All significant inter-company  accounts and  transactions
have been eliminated in consolidation.

    INVENTORIES

    Inventories  are stated at the  lower of cost or  market. Cost is determined
using the first-in, first-out method and includes the cost of materials,  direct
labor  and manufacturing overhead. Provision is made for obsolete or slow moving
items where appropriate.

    PROPERTY AND EQUIPMENT

    Property and equipment are  stated at cost.  Depreciation is computed  using
the  straight-line method  over the estimated  useful lives of  the assets which
range from  three to  10  years for  furniture and  equipment  to 35  years  for
buildings and improvements.

    RESEARCH AND ENGINEERING

    Costs  associated with internal development  of new products or enhancements
of existing products are expensed as incurred because the marketability of  such
products is not determinable until substantially all the costs are incurred.

    REVENUE RECOGNITION

    Revenues  from the sale  of systems generally  are recognized upon shipment.
Software revenue  is recognized  in accordance  with the  American Institute  of
Certified  Public  Accountants  Statement  91-1,  Software  Revenue Recognition.
Revenues  from  maintenance  and  consulting  services,  and  audio  information
contracts  for installed systems are recognized ratably over the service period.
Revenues from service bureau operations  and consulting services are  recognized
when  the services are provided. Revenues from billing verification services are
recognized when claim proceeds are received from the telephone company.

    CREDIT RISK

    The Company  extends unsecured  credit to  customers throughout  the  United
States and in certain foreign countries.

                                       28
<PAGE>
                           BRITE VOICE SYSTEMS, INC.

           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)

                  YEARS ENDED DECEMBER 31, 1995, 1994 AND 1993

NOTE 1 -- SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

    INCOME TAXES

    Deferred  tax  liabilities  and assets  are  recognized for  the  future tax
consequences of events that have been recognized in the financial statements  or
tax returns. (See Note 6)

    FOREIGN CURRENCY TRANSLATION ADJUSTMENT

    Financial  statements  of  the  Company's  foreign  subsidiaries  have  been
translated into U.S. dollars  at current and  average exchange rates.  Resulting
translation  adjustments are recorded  as a separate  component of stockholders'
equity. Any  transaction  gains  or  losses are  included  in  the  Consolidated
Statements of Operations.

    EARNINGS PER SHARE

    Earnings per share amounts are computed using the weighted average number of
shares outstanding of 11,922,000, 11,526,000 and 11,068,000, for the years ended
December 31, 1995, 1994 and 1993, respectively. All options are considered to be
common  stock equivalents but are  only included in the  weighted average to the
extent that they are dilutive.

    NEW ACCOUNTING PRONOUNCEMENTS

    The  Financial  Accounting  Standards  Board   has  issued  SFAS  No.   121,
"Accounting for the Impairment of Long-lived Assets and for Long-lived Assets to
be  Disposed  of".  This  standard  provides  a  framework  for  evaluating  the
realizability of the Company's investments  in long-lived assets. At this  time,
the Company does not anticipate that adoption of the standard, which is required
in  1996, will have a material impact  on its results of operations or financial
position. The Financial  Accounting Standards  Board also issued  SFAS No.  123,
"Accounting for Stock Based Compensation". Adoption of this standard is required
in  1996. Under the new  standard, the Company must  either change its method of
computing the compensation expense associated with the issuance of stock options
or make pro forma disclosures based on the new computation method. At this time,
the  Company  anticipates  adopting  the  standard  by  making  the  pro   forma
disclosures.

    TEMPORARY INVESTMENTS

    The Company is required to classify debt and equity securities into specific
categories  and present  them in the  financial statements  under the guidelines
established for each  category. At December  31, 1994, all  investments in  debt
securities  were  classified as  held-to-maturity  because the  Company  had the
positive intent and ability to hold  the securities to maturity. The  securities
had  short-term  maturities,  were  presented  at  amortized  cost,  and  had an
aggregate fair value which approximated cost.

NOTE 2 -- ACQUISITIONS

Effective August 9,  1995, the  Company issued  3,331,000 shares  of its  common
stock  for  all of  the  outstanding common  stock  of Telecom  Services Limited
(U.S.), Inc.,  Telecom Services  Limited (West),  Inc., TSL  Software  Services,
Inc., and TSL Management Group, Inc. (collectively the "TSL Companies" or "TSL")
and  the TSL Companies were merged into  the Company (the "TSL Merger"). The TSL
Merger has been accounted  for as a pooling  of interests and, accordingly,  the
Company's

                                       29
<PAGE>
                           BRITE VOICE SYSTEMS, INC.

           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)

                  YEARS ENDED DECEMBER 31, 1995, 1994 AND 1993

NOTE 2 -- ACQUISITIONS (CONTINUED)

consolidated  financial statements have  been restated for  all periods prior to
the acquisition to  include the  results of operations,  financial position  and
cash  flows of the  TSL Companies. Revenues  and net income  (loss) prior to the
combination are as follows:

<TABLE>
<CAPTION>
                                                PERIOD ENDED AUGUST
                                                                      YEAR ENDED DECEMBER   YEAR ENDED DECEMBER
                                                      8, 1995
                                                    (UNAUDITED)             31, 1994              31, 1993
                                                --------------------  --------------------  --------------------
                                                              NET                   NET                   NET
                                                            INCOME                INCOME                INCOME
                                                REVENUES    (LOSS)    REVENUES    (LOSS)    REVENUES    (LOSS)
                                                ---------  ---------  ---------  ---------  ---------  ---------
<S>                                             <C>        <C>        <C>        <C>        <C>        <C>
                                                                         (IN THOUSANDS)
Brite Voice Systems, Inc......................  $  41,041  $   2,104  $  66,304  $   5,569  $  46,857  $  (1,963)
TSL...........................................      9,242        (91)    13,636     (1,144)     9,555        660
                                                ---------  ---------  ---------  ---------  ---------  ---------
                                                $  50,283  $   2,013  $  79,940  $   4,425  $  56,412  $  (1,303)
                                                ---------  ---------  ---------  ---------  ---------  ---------
                                                ---------  ---------  ---------  ---------  ---------  ---------
</TABLE>

    Prior to  the  TSL Merger,  the  TSL Companies  elected  to be  taxed  as  S
corporations  under the Internal Revenue  Code. This election eliminates federal
income taxes at the  corporate level, as  a result of  which the TSL  Companies'
profits  were included in the  income tax returns of  their stockholders for all
periods through  the date  of the  TSL Merger.  Accordingly, the  TSL  Companies
distributed  the majority  of their taxable  earnings in the  form of additional
compensation to officers and shareholders. Distributions in excess of the salary
and bonus  amounts contracted  for  in the  employment agreements  entered  into
between  the  Company  and certain  of  the TSL  Stockholders,  were $4,303,000,
$6,989,000 and $2,292,000  for the  period ended August  8, 1995  and the  years
ended December 31, 1994 and 1993, respectively. No adjustments have been made to
the provision for income taxes, to reflect the impact had the TSL Companies been
subject to federal income taxes as the adjustment is immaterial.

    Merger  expenses of  $3,509,000 were charged  to expense  during 1995. These
expenses represent brokerage, legal and other professional fees associated  with
the consummation of the TSL Merger.

    On March 31, 1995, the Company issued 150,000 shares of its common stock for
all  of  the  outstanding  common stock  of  Touch-Talk,  Inc.  (the "Touch-Talk
Merger"), and Touch-Talk was merged into the Company. The Touch-Talk Merger  has
been accounted for as a pooling of interests. The net assets of Touch-Talk, Inc.
were $560,000 at March 31, 1995. The effect of this pooling is immaterial to the
operations  of the Company  and, accordingly, prior  years' financial statements
have not been restated.

NOTE 3 -- OTHER ASSETS

    Other Assets consist of the following:

<TABLE>
<CAPTION>
                                                                             1995       1994
                                                                           ---------  ---------
<S>                                                                        <C>        <C>
                                                                              (IN THOUSANDS)
Prepaid royalties........................................................  $      --  $   1,250
Goodwill and other.......................................................      2,472      1,966
                                                                           ---------  ---------
                                                                               2,472      3,216
Accumulated amortization.................................................       (536)      (632)
                                                                           ---------  ---------
                                                                           $   1,936  $   2,584
                                                                           ---------  ---------
                                                                           ---------  ---------
</TABLE>

    In September 1992, the Company licensed certain patented technology for  the
provision   of  electronic  classified  services,  and  advanced  $1,250,000  in
nonrefundable royalties. The royalties were

                                       30
<PAGE>
                           BRITE VOICE SYSTEMS, INC.

           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)

                  YEARS ENDED DECEMBER 31, 1995, 1994 AND 1993

NOTE 3 -- OTHER ASSETS (CONTINUED)

being amortized over  a five year  period. In September  1995, due to  continued
unprofitability of the product, the Company wrote off $818,000, representing the
balance  of the prepaid  royalties and the  net book value  of certain equipment
related to the project. This charge is included in Merger and other costs in the
accompanying Statements of Operations.

    Goodwill  and  other  intangible  assets  are  being  amortized  using   the
straight-line  method  over the  estimated  useful lives  of  the assets  or the
specific contract  term,  which  range  from three  to  10  years.  Amortization
expense,  including the amortization of prepaid  royalties, was $619,000 in 1995
and $434,000 in 1994.

NOTE 4 -- INVENTORIES

    Inventories consist of the following (in thousands):

<TABLE>
<CAPTION>
                                                                           1995       1994
                                                                         ---------  ---------
<S>                                                                      <C>        <C>
Purchased parts........................................................  $   3,044  $   2,677
Work in progress.......................................................      4,146      2,383
Finished goods.........................................................      3,320      3,203
                                                                         ---------  ---------
                                                                         $  10,510  $   8,263
                                                                         ---------  ---------
                                                                         ---------  ---------
</TABLE>

NOTE 5 -- LEASES

    The Company leases office space  under noncancelable agreements expiring  at
various times through 2002. Future minimum rental payments under these operating
leases are as follows (in thousands):

<TABLE>
<S>                                                          <C>
1996.......................................................  $   1,306
1997.......................................................        927
1998.......................................................        457
1999.......................................................        376
2000.......................................................        282
Thereafter.................................................        320
                                                             ---------
                                                             $   3,668
                                                             ---------
                                                             ---------
</TABLE>

    Rent  expense  under  the  above  agreements  was  $1,023,000,  $807,000 and
$700,000 for the years ended December 31, 1995, 1994 and 1993, respectively.

NOTE 6 -- INCOME TAXES

    The income tax provision includes the following (in thousands):

<TABLE>
<CAPTION>
                                                                                 YEAR ENDED DECEMBER 31,
                                                                             -------------------------------
                                                                               1995       1994       1993
                                                                             ---------  ---------  ---------
<S>                                                                          <C>        <C>        <C>
Taxes currently payable:
  Federal..................................................................  $   1,804  $   1,918  $     (90)
  State....................................................................        355        150         --
  Foreign..................................................................        651        449        198
  Deferred taxes...........................................................       (600)      (350)        --
                                                                             ---------  ---------  ---------
                                                                             $   2,210  $   2,167  $     108
                                                                             ---------  ---------  ---------
                                                                             ---------  ---------  ---------
</TABLE>

                                       31
<PAGE>
                           BRITE VOICE SYSTEMS, INC.

           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)

                  YEARS ENDED DECEMBER 31, 1995, 1994 AND 1993

NOTE 6 -- INCOME TAXES (CONTINUED)

    United States  income  taxes  have  not  been  provided  on  the  cumulative
undistributed  earnings of the Company's  foreign subsidiaries for $3,076,000 at
December 31,  1995. It  is  intended that  these  earnings will  be  permanently
invested in operations outside the United States.

    A  reconciliation of income tax expense at  the statutory rate to income tax
expense at the Company's effective rate, is as follows (in thousands):

<TABLE>
<CAPTION>
                                                                                YEAR ENDED DECEMBER 31,
                                                                            -------------------------------
                                                                              1995       1994       1993
                                                                            ---------  ---------  ---------
<S>                                                                         <C>        <C>        <C>
Tax expense (benefit) at the statutory rate...............................  $   2,095  $   2,886  $    (583)
Effect of foreign tax rates...............................................          8         28         78
Losses providing no current benefit.......................................         --         49        775
Increase (decrease) in taxes resulting from:
  Disqualifying dispositions..............................................         --         --       (280)
  Merger costs............................................................      1,130         --        104
  State income taxes, net of federal benefit..............................        234        197         --
  Foreign sales corporation benefit.......................................        (54)      (112)       (21)
  Utilization of net operating loss carryforward..........................       (321)      (456)        --
  Utilization of credit carryforwards.....................................       (278)      (276)        --
  Reduction of valuation allowance........................................       (600)      (350)        --
  Other permanent differences.............................................         (4)       201         35
                                                                            ---------  ---------  ---------
                                                                            $   2,210  $   2,167  $     108
                                                                            ---------  ---------  ---------
                                                                            ---------  ---------  ---------
</TABLE>

    Deferred taxes are determined  based on the estimated  future tax effect  of
differences  between  the  financial  statement  and  tax  bases  of  assets and
liabilities given the provisions of the enacted tax laws. Deferred taxes consist
of the following (in thousands):

<TABLE>
<CAPTION>
                                                                      1995       1994
                                                                    ---------  ---------
<S>                                                                 <C>        <C>
Current deferred taxes
  Gross assets....................................................  $     662  $     488
  Gross liabilities...............................................         --         --
                                                                    ---------  ---------
                                                                    $     662  $     488
                                                                    ---------  ---------
                                                                    ---------  ---------
Noncurrent deferred taxes
  Gross assets....................................................  $     728  $     164
  Gross liabilities...............................................       (403)      (302)
                                                                    ---------  ---------
                                                                    $     325  $    (138)
                                                                    ---------  ---------
                                                                    ---------  ---------
</TABLE>

                                       32
<PAGE>
                           BRITE VOICE SYSTEMS, INC.

           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)

                  YEARS ENDED DECEMBER 31, 1995, 1994 AND 1993

NOTE 6 -- INCOME TAXES (CONTINUED)

    The tax effect  of significant temporary  differences representing  deferred
tax assets and liabilities is as follows (in thousands):

<TABLE>
<CAPTION>
                                                                                      1995       1994
                                                                                    ---------  ---------
<S>                                                                                 <C>        <C>
Federal regular tax operating loss, research and development credit, investment
 tax credit and alternative minimum tax credit carryforwards......................  $   1,293  $   1,688
Merger costs......................................................................         --         96
Depreciation......................................................................       (403)      (302)
Inventory obsolescence reserve....................................................        362        223
Allowance for doubtful accounts...................................................        154        266
Accrued vacation pay..............................................................        276        241
Other, net........................................................................        317        318
                                                                                    ---------  ---------
                                                                                    $   1,999  $   2,530
Valuation allowance...............................................................     (1,049)    (2,180)
                                                                                    ---------  ---------
Net deferred taxes................................................................  $     950  $     350
                                                                                    ---------  ---------
                                                                                    ---------  ---------
</TABLE>

    A  valuation allowance is provided to the extent realization of the deferred
tax assets are  dependent on  taxable income (exclusive  of reversing  temporary
differences)  in future years.  A net deferred  tax asset was  recognized in the
current year to the extent  existing non-deductible temporary differences  could
be carried back to reduce current-year income tax.

    At  December  31,  1995,  the  Company  has  loss  and  credit carryforwards
available for tax purposes as follows (dollars in thousands):

<TABLE>
<CAPTION>
                                                                                                         EXPIRATION
                                                                                               AMOUNT       DATE
                                                                                              ---------  ----------
<S>                                                                                           <C>        <C>
Federal regular tax carryforwards acquired through business combinations:
  Operating losses..........................................................................  $   1,568     2008
  Research and development credits..........................................................        380     2008
  Investment tax credits....................................................................         60     2008
Federal regular tax carryforwards:
  Capital loss..............................................................................  $      98     2007
</TABLE>

NOTE 7 -- ADVANCES FROM AFFILIATES

    Prior to the TSL  Merger, the TSL Companies  financed working capital  needs
through the use of non-interest bearing loans made by the TSL stockholders. Upon
consummation  of the TSL  Merger, the TSL stockholders  loaned $2,267,000 to the
Company. The loans  bear no interest  and are  to be repaid  monthly based  upon
future cash flow, as required by the Merger Agreement. Any unpaid amounts become
due  and payable on April 1, 1996. The  balance due was $551,000 at December 31,
1995.

NOTE 8 -- STOCKHOLDERS' EQUITY

    STOCK PURCHASE PLAN

    In March 1994, the Board of Directors approved the Brite Voice Systems  1994
Employee  Stock Purchase Plan (the "Plan"). The Plan was approved and adopted at
the Annual Meeting of Stockholders held on  May 10, 1994. Under the Plan, up  to
200,000 shares of common stock of the Company may

                                       33
<PAGE>
                           BRITE VOICE SYSTEMS, INC.

           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)

                  YEARS ENDED DECEMBER 31, 1995, 1994 AND 1993

NOTE 8 -- STOCKHOLDERS' EQUITY (CONTINUED)

be  sold to employees. Eligible employees may authorize payroll deductions of up
to 10  percent of  their compensation  to purchase  shares at  the lower  of  85
percent  of the fair  market value of the  common stock as of  the date of grant
(first day of  an offering period)  or the  last day of  the six-month  offering
period.  The semi-annual offerings commenced on  July 1, 1994 and will terminate
on July 1,  1999. No employee  may purchase shares  under the Plan,  in any  one
year,  having a fair market value on the offering date of more than $25,000, nor
may an employee  purchase more than  500 shares in  any offering period.  During
1995,  32,890 shares were purchased at prices  ranging from $11.79 to $14.98. On
December 31, 1995  there were  151,203 shares  reserved for  issuance under  the
Plan.

    STOCK OPTIONS

    In  March 1994, the Board of Directors approved the Brite Voice Systems 1994
Stock Option Plan (the "1994 Option  Plan") which was also approved and  adopted
at  the Annual Meeting of  Stockholders on May 10,  1994. A maximum of 1,000,000
shares of common stock  may be issued  under the 1994  Option Plan. Options  are
granted  by the Board of Directors at prices  not less than fair market value as
of the date of the grant, generally  have a four-year vesting period and  expire
10  years after  the date  of grant. At  December 31,  1995, a  total of 470,150
shares were available for future grants under the 1994 Option Plan.

    The Company's 1984 Incentive  Stock Option Plan  terminated on December  31,
1994, except as to unexercised options remaining outstanding.

    Information regarding outstanding qualified stock options is as follows:

<TABLE>
<CAPTION>
                                                                          SHARES           PRICE
                                                                        -----------  ------------------
<S>                                                                     <C>          <C>
Outstanding at December 31, 1992......................................      802,044        1.25 - 13.75
  Granted -- 1993.....................................................      418,000      6.625 -  9.625
  Exercised -- 1993...................................................     (202,654)      1.25 -  6.375
  Cancelled -- 1993...................................................      (67,037)       1.25 - 12.50
                                                                        -----------
Outstanding at December 31, 1993......................................      950,353        1.25 - 13.75
  Granted -- 1994.....................................................      105,500      10.125 - 16.50
  Exercised -- 1994...................................................     (213,249)       1.25 - 12.50
  Cancelled -- 1994...................................................      (78,425)       1.25 - 13.75
                                                                        -----------
Outstanding at December 31, 1994......................................      764,179        1.25 - 16.50
  Granted -- 1995.....................................................      434,350      16.125 - 20.00
  Exercised -- 1995...................................................      (46,637)       1.25 - 11.00
  Cancelled -- 1995...................................................      (37,000)      1.25 - 18.625
                                                                        -----------
Outstanding at December 31, 1995......................................    1,114,892        1.25 - 20.00
                                                                        -----------
                                                                        -----------
Exercisable at December 31, 1995......................................      368,668        1.25 - 16.50
</TABLE>

                                       34
<PAGE>
                           BRITE VOICE SYSTEMS, INC.

           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)

                  YEARS ENDED DECEMBER 31, 1995, 1994 AND 1993

NOTE 8 -- STOCKHOLDERS' EQUITY (CONTINUED)

    The Company has also granted non-qualified stock options that generally vest
over a four-year period. Information regarding these non-qualified options is as
follows:

   
<TABLE>
<CAPTION>
                                                                          SHARES           PRICE
                                                                        -----------  ------------------
<S>                                                                     <C>          <C>
Outstanding at December 31, 1992......................................       30,000                2.25
  Granted -- 1993.....................................................      100,000               5.875
  Exercised -- 1993...................................................      (10,049)               2.25
                                                                        -----------
Outstanding at December 31, 1993......................................      119,951       2.25 -  5.875
  Granted -- 1994.....................................................       25,000              15.875
  Exercised -- 1994...................................................       (5,250)               2.25
                                                                        -----------
Outstanding at December 31, 1994......................................      139,701       2.25 - 15.875
  Exercised -- 1995...................................................       (5,000)               2.25
                                                                        -----------
Outstanding at December 31, 1995......................................      134,701       2.25 - 15.875
                                                                        -----------
                                                                        -----------
Exercisable at December 31, 1995......................................       59,701       2.25 - 15.875
</TABLE>
    

    The Company has a Non-Employee Director Stock Option Plan which provides for
the granting of options to purchase up to 60,000 shares of common stock. Options
under  this plan are to be granted at  prices not less than fair market value as
of the date of the grant, and  have a four-year vesting period. At December  31,
1995,  there were options granted  to purchase 40,000 shares  of common stock at
prices ranging  from $5.00  to $8.75  per share.  At December  31, 1995,  20,000
shares were exercisable. Also outstanding are 4,000 shares at $10.125 per share,
assumed from a previously acquired corporation, all of which were exercisable at
December 31, 1995.

NOTE 9 -- EMPLOYEE BENEFIT PLANS

    The  Company  sponsors  defined contribution  retirement  plans  which cover
substantially all of its employees in the United States and the United  Kingdom.
Company  contributions to  the United Kingdom  plan are based  on the employee's
age, while contributions to the United States plan are a percentage of  employee
contributions  at rates  determined by  the Board  of Directors  of the Company.
Company contributions to these  plans were $493,000,  $428,000 and $339,000  for
the years ended December 31, 1995, 1994 and 1993, respectively.

NOTE 10 -- LEGAL PROCEEDINGS

    The Company is subject to claims and litigation from time to time arising in
the  normal operation  of its  business. Management  believes that  the ultimate
resolution of any  pending claim will  not result  in any material  loss to  the
Company.

NOTE 11 -- ADDITIONAL CASH FLOW INFORMATION

<TABLE>
<CAPTION>
                                                                             1995       1994       1993
                                                                           ---------  ---------  ---------
                                                                                   (IN THOUSANDS)
<S>                                                                        <C>        <C>        <C>
Interest paid............................................................  $     316  $     127  $     126
Income taxes paid (refunds received).....................................      1,196      1,276       (435)
</TABLE>

                                       35
<PAGE>
                           BRITE VOICE SYSTEMS, INC.

           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)

                  YEARS ENDED DECEMBER 31, 1995, 1994 AND 1993

NOTE 12 -- FINANCIAL INFORMATION RELATING TO FOREIGN AND DOMESTIC OPERATIONS AND
EXPORT SALES

    Operations  for the  years ended  December 31,  1995, 1994  and 1993  are as
follows (in thousands):

<TABLE>
<CAPTION>
                                                                         1995       1994       1993
                                                                       ---------  ---------  ---------
<S>                                                                    <C>        <C>        <C>
Sales to unaffiliated customers:
  United States......................................................  $  76,028  $  67,088  $  48,527
  Europe.............................................................     21,050     12,852      7,885
                                                                       ---------  ---------  ---------
    Total............................................................  $  97,078  $  79,940  $  56,412
                                                                       ---------  ---------  ---------
                                                                       ---------  ---------  ---------
Operating profit (loss):
  United States......................................................  $   3,465  $   4,818  $  (2,026)
  Europe.............................................................      2,243      1,187        420
                                                                       ---------  ---------  ---------
    Total............................................................  $   5,708  $   6,005  $  (1,606)
                                                                       ---------  ---------  ---------
                                                                       ---------  ---------  ---------
Identifiable assets:
  United States......................................................  $  50,610  $  47,541  $  38,941
  Europe.............................................................     14,966      8,862      5,616
  Adjustments/eliminations...........................................     (6,744)    (4,515)    (3,229)
                                                                       ---------  ---------  ---------
    Total............................................................  $  58,832  $  51,888  $  41,328
                                                                       ---------  ---------  ---------
                                                                       ---------  ---------  ---------
Export sales from United States, primarily to the Pacific Rim, Africa
 and Canada..........................................................  $   5,071  $   2,827  $   2,537
                                                                       ---------  ---------  ---------
                                                                       ---------  ---------  ---------
</TABLE>

                                       36
<PAGE>
                           BRITE VOICE SYSTEMS, INC.

                                  SCHEDULE II
                       VALUATION AND QUALIFYING ACCOUNTS
                               DECEMBER 31, 1995

<TABLE>
<CAPTION>
                                                                  BALANCE AT    CHARGED TO                   BALANCE AT
                                                                   BEGINNING     COSTS AND                     END OF
DESCRIPTION                                                        OF PERIOD      EXPENSE      DEDUCTIONS      PERIOD
----------------------------------------------------------------  -----------  -------------  -------------  -----------
                                                                                      (IN THOUSANDS)
<S>                                                               <C>          <C>            <C>            <C>
Allowance for doubtful accounts:
  Year ended December 31, 1995..................................   $     844     $     317      $     680     $     481
  Year ended December 31, 1994..................................   $     453     $     548      $     157     $     844
  Year ended December 31, 1993..................................   $     252     $     300      $      99     $     453
</TABLE>

<TABLE>
<CAPTION>
                                                                  BALANCE AT    CHARGED TO                   BALANCE AT
                                                                   BEGINNING     COSTS AND                     END OF
DESCRIPTION                                                        OF PERIOD      EXPENSE      DEDUCTIONS      PERIOD
----------------------------------------------------------------  -----------  -------------  -------------  -----------
                                                                                      (IN THOUSANDS)
<S>                                                               <C>          <C>            <C>            <C>
Allowance for obsolete inventory:
  Year ended December 31, 1995..................................   $     666     $     635      $     232     $   1,069
  Year ended December 31, 1994..................................   $     639     $     393      $     366     $     666
  Year ended December 31, 1993..................................   $     408     $     273      $      42     $     639
</TABLE>

                                       37
<PAGE>

                                   SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the
Registrant has duly caused this Amendment to be signed on its behalf by the
undersigned, thereunto duly authorized.

                                        BRITE VOICE SYSTEMS, INC.
                                        (Registrant)



                                        By:  /s/ Stanley G. Brannan
                                        -----------------------------------
                                        Stanley G. Brannan
                                        President and
                                        Chief Executive Officer



                                        By:  /s/ Glenn A. Etherington
                                        -----------------------------------
                                        Glenn A. Etherington
                                        Chief Financial Officer
                                        (Principal Accounting Officer)

Dated: February 29, 1996
       Wichita, Kansas