Skip to main content (Press Enter).
 News
    
        Photos

    Week in Photos

    Air Force TV

    Commentaries

    Features

    Art

    About Us
    
        Air Force Senior Leaders
    
        SECAF

    CSAF

    CMSAF

    Biographies

    Fact Sheets

    SECAF Reading List

    CSAF Leadership Library
    
        CSAF Leadership Library 2022

    CSAF Leadership Library 2021

    CSAF Reading List Pre-2020 Archive
    
        2018 CSAF Reading List

    2017 CSAF Reading List

    2016 CSAF Reading List

    CSAF Leadership Library 2023

    CMSAF Leadership Library

    50 Years of the CMSAF

    Adjunct Professors

    Air Force Strategic Documents

    Arctic Strategy

    Empowered Airmen

    State Licensure Portability

    Careers

    AF Federal Advisory Committees

    AF 75th Anniversary

    Policy Updates

    AF Content Management

    Contact Us

    AF Sites
    
        Site RegistrationU.S. Air Force LogoAir Force

        Policy UpdatesNewsroomReoptimizationBIOGRAPHIESAF Senior Leaders      Responder demystifies calling military crisis line for helpPublished Sept. 9, 2013
                    
                    By Terri Moon Cronk
                    
                    
                    American Forces Press Service
            **WASHINGTON (AFNS) --**When someone is in crisis and feeling despondent, reaching out for help is a stronger step to take than doing nothing, which can lead to a worsening state, a Military Crisis Line responder told American Forces Press Service Sept. 9.Tricia Lucchesi said she encourages service members, families, veterans and friends to feel comfortable calling the crisis line.She said people contact the crisis line to discuss a variety of issues, from feeling suicidal, depressed or anxious to feeling pressure from finances or relationships, among a wealth of other concerns.“I want to encourage people to reach out, day or night, any day of the year,” Lucchesi said. “Our veterans and service members that do the best are the ones who make those calls.”To reach skilled responders who are knowledgeable of military culture, dial 1-800-273-8255 and press No. 1. The crisis line also is available by cell-phone text by dialing 838255, or through online chat at http://www.veteranscrisisline.net/ActiveDuty.aspx.Lucchesi said callers can expect a live person and not an electronic menu to answer their calls.People can call the crisis line to speak with trained professionals about their problem safely, anonymously and confidentially, “which is really important,” Lucchesi said.“We stay on the phone for as long as it takes,” she added. “We’ll do whatever we need to do to get that person the help that he needs,” she added.Callers receive a follow-up call from a suicide prevention coordinator the next day, or another professional who’s linked into the crisis line team. A “compassionate callback,” follows about 10 days afterward, Lucchesi said, to make sure the callers connected with the services they needed, and so responders can make sure callers are feeling better.While some service members hesitate to seek help because they fear it will have a negative impact their military career, Lucchesi advises them to make the call to the crisis line before matters worsen.“Military people do worry about (career impact), but if they’re getting to the point where they’re so much in crisis, they need to call us,” she said. “It becomes imperative for us to get them help, (and) if they don’t call, their military career could be at risk.”The Military Crisis Line, also known as the Veterans Crisis Line at the same phone and text numbers, is a joint effort between the Defense and Veterans Affairs departments. It provides worldwide services for active-duty troops, veterans, family members and concerned friends of those in crisis, Lucchesi said.“Suicide has become such a prominent issue, the (departments) are working closely together to create a system to assist our members without them having to worry about their careers or confidentiality,” she said.As the nation observes Suicide Prevention and Awareness Month, Lucchesi said, she wants people to know they will find a welcoming environment of helpful responders who will stay on the phone with a caller until a “safety plan” is in place. A safety plan varies by individual, she explained, but can typically involve callers committing to seeking suggested help and various resources, and taking other actions such as securing weapons and pills that could be used to take one’s life.“Just agreeing with somebody that they can do that, and knowing they’re going to get some help takes away some of the hopeless feelings they have,” she said. “Isolation is an issue for many of our veterans, service members and their families. We’re here 24/7, and we never want anyone to feel alone. They don’t have to sit in emotional turmoil all by themselves.Responders don’t want veterans or military personnel to become suicidal, Lucchesi said."We much prefer that they call us when they’re in crisis so we can point them to services. We don’t want to risk losing any of them,” she said. “Any person who calls the crisis line has the choice about how much information they want to share”.The only time an anonymous call could require more identifying information is when the need for help delves further, but only when the caller gives permission to link to such resources, Lucchesi noted.DOD leaders have worked for several years to remove the perceived stigma attached to seeking mental health help. Lucchesi said she hopes a reduced stigma is why the crisis line has produced an increase in calls, chats and texts. Yet, there are other reasons why contacting the crisis line has increased, she said.“People who have used the line learned we’re not just going to send rescue out to them," Lucchesi said. "They can call here for all kinds of reasons, and if they can (set up a) safety plan, they don’t have to worry about a policeman or emergency services showing up at their door.”“We’re very aware that (such actions) can cause a financial burden, increase stigma, and be a problem for some people,” she added, but noted that it crisis line responders are concerned someone is about to take his or her life, emergency services might be necessary.Lucchesi emphasized the importance of contacting the crisis line, by calling, texting or chatting, whichever is more comfortable for a person in crisis.“Someone could call here totally hopeless and have no reason at all to live,” she said. “And if we’re doing our job well, by the time that call ends, they’re feeling differently.”help line 



MIlitary Crisis Line 



Veteran's Help Line 



suicide prevention 



PTSD 



DOD Featured News
        Senior Leader Priorities
                SecAF, CSAF, CMSAF begin Indo-Pacific trip focused on ACE
                    
                    DAF leaders talk budget, reoptimizing the force
                    
                    DAF leaders speak at National Character and Leadership Symposium
                    
                    DAF members recognized during BEYA STEM awards
                    
                    DAF senior enlisted advisors discuss Airmen, Guardians in the fightInnovation
                F-16s arrive to be modified for autonomous testing
                    
                    AFWERX director discusses role of tech startups, quick innovation in Great Power Competition
                    
                    DAF delivers lethality at the speed of data during Project Convergence Capstone 4
                    
                    DAF welcomes industry partners to HQ development program
                    
                    DAF announces Spark Tank 2024 finalistsMAJCOM News
                Safety enterprise announces new mission, vision, goals in 2024 strategic plan
                    
                    Air Combat Command welcomes new commander
                    
                    USAFE-AFAFRICA commander discusses Integrated Air, Missile Defense during Munich Security Conference
                    
                    Flosi to AFMC family: Embrace change, make every day count
                    
                    AMC rises to increasing global tension
 Quick Links
AccessibilityContact UsEqual OpportunityFOIA | Privacy | Section 508Information QualityInspector GeneralJAG Court-Martial DocketLink DisclaimerNo FEAR ActOpen GovernmentOSI Tip LinePlain LanguageQuestionsResilienceRSSSite MapVeterans Crisis LineCareers
Join the Air ForceAir Force BenefitsAir Force CareersAir Force ReserveAir National GuardCivilian ServiceConnect
            Get Social with Us
            
            Official United States Air Force Website
    Hosted by Defense Media Activity - WEB.mil