@A340-500/600

SERVICE BULLETIN

REVISION TRANSMITTAL SHEET

AIRBUS

CUSTOMER SERVICES DIRECTORATE

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX

FRANCE

Tel : (33) 5 61 93 33 33

Telex : AIRBU 530526F

Fax : (33) 5 61 93 42 51

MANDATORY MANDATORY MANDATORY

ATA SYSTEM: 56

TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD

HEATING CONNECTORS

MODIFICATION No.: None

This page transmits Revision No.02 of Service Bulletin No.A340-56-5002

ADDITIONAL WORK

**CONF ALL

Additional work is required by this revision for aircraft modified by any previous issue.

Additional work consists in inspecting the 15 additional windshield SN.

REASON

Revision No. 02 issued to:

- add 15 windshield SN to the list of affected SN,

- add additional work.

CHANGES

SUMMARY

EFFECTIVITY OPERATOR LIST UPDATED R

MANPOWER MANPOWER UPDATED R

APPENDICES APPENDICES UPDATED R

PLANNING INFORMATION

EFFECTIVITY EFFECTIVITY RELATED INFORMATION

UPDATED

R

COMPLIANCE

Accomplishment Timescale ACCOMPLISHMENT TIMESCALE UPDATED

CONFIGURATION UPDATED

R

APPROVAL APPROVAL UPDATED R

MANPOWER MANPOWER UPDATED R

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 1

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SERVICE BULLETIN

REVISION TRANSMITTAL SHEET

MATERIAL INFORMATION

MATERIAL - PRICE AND AVAILABILITY

Procurement Addresses PROCUREMENT ADDRESSES UPDATED

MATERIAL SET UPDATED

R

Price and Availability PRICE AND AVAILABILITY UPDATED R

INDUSTRY SUPPORT INFORMATION INDUSTRY SUPPORT INFORMATION UPDATED R

LIST OF MATERIALS - OPERATOR

SUPPLIED

Equipment

Equipement BFEA01 PART MATERIAL SET UPDATED

NOTE UPDATED

R

ACCOMPLISHMENT INSTRUCTIONS

TASK 565002- 832-801-001-Inspection TASK SOLUTION UPDATED

NOTE UPDATED

CAUTION UPDATED

R

Subtask 565002-941-001-001 SUBTASK SOLUTION UPDATED R

Subtask 565002-832-001-001 SUBTASK SOLUTION UPDATED

FIGURE REFERENCE UPDATED

CONFIGURATION UPDATED

REFERENCED DOCUMENTATION UPDATED

REFERENCES UPDATED

CAUTION UPDATED

R

Subtask 565002-942-001-001 SUBTASK SOLUTION UPDATED

REFERENCED DOCUMENTATION UPDATED

REFERENCES UPDATED

R

TASK 565002- 833-801-001-Repair TASK SOLUTION UPDATED

NOTE UPDATED

R

Subtask 565002-941-002-001 SUBTASK SOLUTION UPDATED R

Subtask 565002-960-001-001 SUBTASK SOLUTION UPDATED

NOTE UPDATED

MATERIAL LIST UPDATED

R

Subtask 565002-700-001-001 SUBTASK SOLUTION UPDATED R

Subtask 565002-942-002-001 SUBTASK SOLUTION UPDATED R

TASK 565002- 832-802-001-Inspection -

ADDITIONAL WORK

TASK SOLUTION ADDED N

Task associated data - 001 TASK ASSOCIATED DATA ADDED N

Subtask 565002-839-003-001 SUBTASK SOLUTION ADDED N

Subtask 565002-941-003-001 SUBTASK SOLUTION ADDED N

Subtask 565002-832-002-001 SUBTASK SOLUTION ADDED N

Subtask 565002-942-003-001 SUBTASK SOLUTION ADDED N

TASK 565002- 833-802-001-Repair -

ADDITIONAL WORK

TASK SOLUTION ADDED N

Task associated data - 001 TASK ASSOCIATED DATA ADDED N

Subtask 565002-839-004-001 SUBTASK SOLUTION ADDED N

Subtask 565002-941-004-001 SUBTASK SOLUTION ADDED N

Subtask 565002-960-002-001 SUBTASK SOLUTION ADDED N

Subtask 565002-700-002-001 SUBTASK SOLUTION ADDED N

Subtask 565002-942-004-001 SUBTASK SOLUTION ADDED N

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 2

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SERVICE BULLETIN

REVISION TRANSMITTAL SHEET

Fig. A-FFBAA FIGURE SOLUTION ADDED N

Fig. A-FFBAA Sheet 01 SHEET ADDED N

Fig. A-FFAAA FIGURE SOLUTION ADDED N

Fig. A-FFAAA Sheet 01 SHEET ADDED N

Fig. A-FRAAA FIGURE SOLUTION ADDED N

Fig. A-FRAAA Sheet 01 SHEET ADDED N

Fig. A-FRBAA FIGURE SOLUTION ADDED N

Fig. A-FRBAA Sheet 01 SHEET ADDED N

Fig. A-FBB FIGURE DELETED FOR APPLICABLE MSN D

Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN

located at the end of both tables)

APPENDIX CONTENT APPENDIX CONTENT UPDATED R

Fig. A-FAAAA FIGURE SOLUTION UPDATED R

Fig. A-FAAAA Sheet 01 SHEET UPDATED R

Fig. A-FAAAA Sheet 02 SHEET UPDATED R

Appendix 02 : List of the 15 additional Windshield Serial Numbers only - ADDITIONAL WORK

APPENDIX CONTENT APPENDIX CONTENT UPDATED R

Fig. A-FAEAA FIGURE SOLUTION ADDED N

Fig. A-FAEAA Sheet 01 SHEET ADDED N

Fig. A-FAD FIGURE DELETED FOR APPLICABLE MSN D

APPENDIX APPENDIX DELETED D

FILLING INSTRUCTIONS

This Service Bulletin has been generated electronically and is reissued as a complete document.

Replace the complete document.

Put this Revision Transmittal Sheet in front of the Service Bulletin.

HISTORY OF PREVIOUS REVISIONS

Revision No. 01 issued to:

change the compliance from recommended to mandatory

revise the thresholds

remove the spares inspection requirement

REVISION SEQUENCE

ORIGINAL: May 04/10

REVISION No. : 01 - Feb 08/12

REVISION No. : 02 - Aug 01/13

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 3

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SERVICE BULLETIN

REVISION TRANSMITTAL SHEET

This Page Intentionally Left Blank

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 4

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SERVICE BULLETIN

SUMMARY

AIRBUS

CUSTOMER SERVICES DIRECTORATE

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX

FRANCE

Tel : (33) 5 61 93 33 33

Telex : AIRBU 530526F

Fax : (33) 5 61 93 42 51

This summary is for information only and is not approved for modification of the aircraft.

MANDATORY MANDATORY MANDATORY

ATA SYSTEM: 56

TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD

HEATING CONNECTORS

**CONF ALL

MODIFICATIONS

None

REASON/DESCRIPTION/OPERATIONAL CONSEQUENCES

Several airlines have reported cases of burning smell and/or smoke in the cockpit during aircraft cruise

phase leading in some cases to diversion.

Findings have shown that the cause of these events is the burning of the windshield connector terminal

block.

The majority of all reported events were associated to an Electronic Centralized Aircraft Monitoring

(ECAM) warning "A.ICE L(R) WSHLD HEAT", leading to an automatic power supply shut-off by the

Window Heat Computer (WHC).

This Service Bulletin requests performing a detailed visual inspection of the LH/RH Saint-Gobain Sully

(SGS) windshields (FINs 3DG1 and 3DG2) to check if Part Number (PN) and Serial Number (SN) are

within affected batch and if yes the windshield shall be replaced.

Accomplishment of this Service Bulletin will prevent potential overheating in the windshield electrical

connector and will ensure an effective windshield heating system.

GENERAL EVALUATION

EVALUATION TABLE

COMPLIANCE MANDATORY (1) CANCELS INSPECTION SB NO

POTENTIAL AD YES A/C OPERATION AFFECTED NO

RELIABILITY AFFECTED NO PAX COMFORT AFFECTED NO

COST SAVING NO LROPS AFFECTED NO

STRUCTURAL LIFE EXTN NO VENDOR SB INVOLVED NO

NOTE (1): Service Bulletin must be accomplished.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 1

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SERVICE BULLETIN

SUMMARY

MATERIAL PRICE INFORMATION

MATERIAL PRICE INFORMATION TABLE

MATERIAL SET QTY PER

A/C

PRICE PER

A/C (USD)

MAIN PARTS

Equipment BFEA01 1 See SB Windshield

EFFECTIVITY

This Service Bulletin is applicable to this (these) operator(s) :

06U 25R 36V 70U 72W AHY CES CHH DLH ETD HFY IBE QAF

QTR SAA SIA TAM THA UAE VIR

CONCURRENT REQUIREMENTS

None

REFERENCES / REPERCUSSIONS

TFU 30.42.00.008

OEB None

AOT None

SIL None

LINE MAINTENANCE AFFECTED No

LIFE LIMIT None

OTHER OIT 999.0051/09

NATURE OF THE WORK

AIRCRAFT YES

EQUIPMENT NO

HARD NO

SOFT NO

OBRM NO

MANPOWER

Task 565002-832-801-001: Inspection

TOTAL MANHOURS 2.00

ELAPSED TIME (HOURS) 2.00

Task 565002-833-801-001: Repair

TOTAL MANHOURS 9.50

ELAPSED TIME (HOURS) 9.50

Task 565002-832-802-001: Inspection - ADDITIONAL WORK

TOTAL MANHOURS 2.00

ELAPSED TIME (HOURS) 2.00

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 2

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SERVICE BULLETIN

SUMMARY

Task 565002-833-802-001: Repair - ADDITIONAL WORK

TOTAL MANHOURS 9.50

ELAPSED TIME (HOURS) 9.50

APPENDICES

Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at

the end of both tables)

Appendix 02 : List of the 15 additional Windshield Serial Numbers only - ADDITIONAL WORK

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 3

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SERVICE BULLETIN

SUMMARY

**CONF ALL

AREAS TO BE INSPECTED

A

A

F_SB_565002_5_SAAA_01_01

3DG2

3DG1

Figure A-FSAAA - Sheet 01

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 4

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SERVICE BULLETIN

AIRBUS

CUSTOMER SERVICES DIRECTORATE

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX

FRANCE

Tel : (33) 5 61 93 33 33

Telex : AIRBU 530526F

Fax : (33) 5 61 93 42 51

MANDATORY MANDATORY MANDATORY

ATA SYSTEM: 56

TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD

HEATING CONNECTORS

MODIFICATION No.: None

This document contains AIRBUS PROPRIETARY INFORMATION and shall at all times remain the

property of AIRBUS; no intellectual property right or licence is granted by AIRBUS in connection with

any information contained in it. It is delivered on the express condition that said document and the

information contained in it shall be treated as confidential, shall not be used for any purpose other than

that for which it is hereby delivered. It shall not be disclosed in whole or in part to third parties and shall

not be duplicated in any manner (except for the purposes of performing the tasks described hereunder

and provided that any recipient of such document shall comply with the conditions herein), without

AIRBUS prior written consent.

1. PLANNING INFORMATION

**CONF ALL

A. EFFECTIVITY

(1) Models

340-541 340-542 340-642

(2) Effectivity by MSN

0371 0376 0383 0391 0394 0410 0416-0417 0426 0431 0436 0440 0445 0449 0453

0457 0460 0464 0468 0471 0475 0478 0482 0485 0488 0492 0495 0499 0514 0517

0520 0523 0531 0534 0537 0540 0543 0547 0557 0560 0563 0566 0569 0572 0575

0577 0580 0583 0586 0601 0604 0606 0608 0611 0615 0617 0619 0622 0624 0626

0628 0630 0639 0672 0677 0681 0685 0689 0694 0698 0702 0706 0710 0715 0719

0723 0727 0736 0740 0744 0748 0753 0757 0761-0768 0771 0775 0779 0783 0787

0790 0794 0798 0804 0812 0829 0837 0846 0848 0870 0886 0894 0897 0902 0910

0912 0917 0924 0929 0933 0953 0960 0972 0981 0987 0993 1005 1017 1030 1040

1079 1091 1102 1122

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 1

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SERVICE BULLETIN

(3) Effectivity by Operator

The Operator/MSN relationship is provided for information only and is correct at the time

of issue in accordance with the information available to AIRBUS. Any future changes

resulting from transfer of an aircraft from one operator to another will not be reflected in

this list unless the Service Bulletin is revised for another reason.

OPERATOR MSN

06U 1091 1102

25R 0924

36V 0391 0416

70U 0902

72W 0917

AHY 0779 0886 0894

CES 0468 0488 0514 0577 0586

CHH 0436 0453 0475

DLH 0482 0517 0523 0537 0540 0543 0566 0569 0580 0583 0762 0763

0767 0771 0790 0794 0812 0846 0848 0897 0972 0981 0987 1005

ETD 0748 0757 0761 0783 0829 0837 0870 0929 0933 1030 1040

HFY 0910 0912

IBE 0431 0440 0460 0601 0604 0606 0617 0619 0672 0702 0727 0744

0960 0993 1017 1079 1122

QAF 0495

QTR 0715 0740 0766 0798

SAA 0410 0417 0426 0531 0534 0547 0557 0626 0630

SIA 0478 0492 0499 0560 0563

TAM 0445 0464

THA 0624 0628 0677 0681 0689 0698 0710 0719 0775 0953

UAE 0394 0457 0471 0485 0520 0572 0608 0611 0685 0694

VIR 0371 0376 0383 0449 0575 0615 0622 0639 0706 0723 0736 0753

0764 0765 0768 0787 0804

(4) Configuration by MSN

MSN CONFIGURATION

0371 0376 0383 0391 0394 0410 0416 0417 0426 0431 0436

0440 0445 0449 0453 0457 0460 0464 0468 0471 0475 0478

0482 0485 0488 0492 0495 0499 0514 0517 0520 0523 0531

0534 0537 0540 0543 0547 0557 0560 0563 0566 0569 0572

0575 0577 0580 0583 0586 0601 0604 0606 0608 0611 0615

0617 0619 0622 0624 0626 0628 0630 0639 0672 0677 0681

0685 0689 0694 0698 0702 0706 0710 0715 0719 0723 0727

0736 0740 0744 0748 0753 0757 0761 0762 0763 0764 0765

0766 0767 0768 0771 0775 0779 0783 0787 0790 0794 0798

0804 0812 0829 0837 0846 0848 0870 0886 0894 0897 0902

0910 0912 0917 0924 0929 0933 0953 0960 0972 0981 0987

0993 1005 1017 1030 1040 1079 1091 1102 1122

001

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 2

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SERVICE BULLETIN

(5) Configuration definition

**CONF 001

Config. 001 is valid for all the aircraft given in the effectivity of this Service Bulletin as a

standard configuration.

(6) Material Effectivity

MATERIAL QTY PER A/C SEE NOTES

Equipment BFEA01 1

B. CONCURRENT REQUIREMENTS

None

C. REASON

(1) History

Several airlines have reported cases of burning smell and/or smoke in the cockpit during

aircraft cruise phase leading in some cases to diversion.

Findings have shown that the cause of these events is the burning of the windshield

connector terminal block.

The majority of all reported events were associated to an Electronic Centralized Aircraft

Monitoring (ECAM) warning "A.ICE L(R) WSHLD HEAT", leading to an automatic power

supply shut-off by the Window Heat Computer (WHC).

(2) Objective/Action

This Service Bulletin requests performing a detailed visual inspection of the LH/RH

Saint-Gobain Sully (SGS) windshields (FINs 3DG1 and 3DG2) to check if Part Number

(PN) and Serial Number (SN) are within affected batch and if yes the windshield shall be

replaced.

(3) Advantages

Accomplishment of this Service Bulletin will prevent potential overheating in the

windshield electrical connector and will ensure an effective windshield heating system.

(4) Operational/Maintenance Consequences

None

D. DESCRIPTION

To accomplish this Service Bulletin it is necessary to :

Task 565002-832-801-001: Inspection

(1) Do a Detailed Visual Inspection of the LH/RH SGS Windshields (FINs 3DG1 and

3DG2) on Aircraft

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 3

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SERVICE BULLETIN

Task 565002-833-801-001: Repair

(1) Replace the Affected SGS Windshield(s)

Task 565002-832-802-001: Inspection - ADDITIONAL WORK

(1) Do a Detailed Visual Inspection of the LH/RH SGS Windshields (FINs 3DG1 and

3DG2) on Aircraft

Task 565002-833-802-001: Repair - ADDITIONAL WORK

(1) Replace the Affected SGS Windshield(s)

E. COMPLIANCE

(1) Classification

MANDATORY: Service Bulletin must be accomplished.

(2) Accomplishment Timescale

This Service Bulletin has been classified Mandatory by the issue of an Airworthiness

Directive (AD) published by the European Aviation Safety Agency (EASA). The AD must

be used as the reference document for the mandated accomplishment timescale.

Table 1: Do a Detailed Inspection of the Saint-Gobin/Sully (SGS) windshield

Condition Action Compliance Time

Threshold (from

issuance of SB 56-5002

Rev. 01)

Grace Period

Aircraft which have not

performed the Service

Bulletin at any previous

revision

Do a check of the SN of

the Saint-Gobain/Sully

(SGS) windshield

(See Notes 01 and 02)

Before 1200FH None

SN of the windshield is

not listed in Appendix

01 : List of

Windshield Serial

Numbers (including the

15 additional Windshield

SN located at the end of

both tables)

Report to Airbus and no

further action

None None

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 4

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Table 1: Do a Detailed Inspection of the Saint-Gobin/Sully (SGS) windshield

Contact Airbus for

retrofit organization

purpose

And

Apply Appendix 01 : List

of Windshield Serial

Numbers (including the

15 additional Windshield

SN located at the end of

both tables) (TASK

565002-833-801-001)

(See Note 03)

And

SN of the windshield is Before 9 months None

listed in Appendix 01 :

List of Windshield Serial

Numbers (including the

15 additional Windshield

SN located at the end of

both tables)

No further action None None

NOTE (01): Not affected windshield are windshields with SN not listed in Appendix

01 and windshields listed in Appendix 01 with "U" at the end of SN

(Repaired).

NOTE (02): A review of aircraft delivery or maintenance records is acceptable to

determine the manufacturer, PN and SN of the installed windshields,

provided the manufacturer, PN and SN can be conclusively determined

from that review.

NOTE (03): After embodiment of this SB, do not install on an aeroplane any affected

windshield from SGS having a PN and SN listed in Appendix 01 : List of

Windshield Serial Numbers (including the 15 additional Windshield SN

located at the end of both tables) unless a suffix "U" is added at the end

of SN.

This Service Bulletin has been classified Mandatory by the issue of an Airworthiness

Directive (AD) published by the European Aviation Safety Agency (EASA). The AD must

be used as the reference document for the mandated accomplishment timescale.

Table 2: ADDITIONAL WORK Do a Detailed Inspection of the Saint-Gobin/Sully (SGS) windshield

Condition Action Compliance Time

Threshold (from

issuance of SB 56-5002

Rev. 02)

Grace Period

Aircraft which have

performed the Service

Bulletin at any previous

revision

Do a check of the SN of

the Saint-Gobain/Sully

(SGS) windshield

(See Notes 02 and 04)

Before 6 months None

SN of the windshield is

not listed in Appendix

02 : List of the 15

additional Windshield

Serial Numbers only -

ADDITIONAL WORK

Report to Airbus and no

further action

None None

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 5

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Table 2: ADDITIONAL WORK Do a Detailed Inspection of the Saint-Gobin/Sully (SGS) windshield

Contact Airbus for

retrofit organization

purpose

And

Apply SUBTASK

565002-960-002 001

Replace the Affected

SGS Windshield(s)

(TASK

565002-833-802-001)

(See Note 03)

And

SN of the windshield is Before 6 months None

listed in Appendix 02 :

List of the 15 additional

Windshield Serial

Numbers only -

ADDITIONAL WORK

No further action None None

NOTE (02): A review of aircraft delivery or maintenance records is acceptable to

determine the manufacturer, PN and SN of the installed windshields,

provided the manufacturer, PN and SN can be conclusively determined

from that review.

NOTE (03): After embodiment of this SB, do not install on an aeroplane any affected

windshield from SGS having a PN and SN listed in Appendix 01 : List of

Windshield Serial Numbers (including the 15 additional Windshield SN

located at the end of both tables) unless a suffix "U" is added at the end

of SN.

NOTE (04): Not affected windshield are windshields with SN not listed in Appendix

02 and windshields listed in Appendix 02 with "U" at the end of SN

(Repaired).

F. APPROVAL

The technical content of this document is approved under the authority of Design

Organization Approval No. EASA 21J.031.

If an aircraft listed in the effectivity has a modification or repair embodied that is not of

AIRBUS origin, and which affects the content of this Service Bulletin, the operator is

responsible for obtaining approval by its airworthiness authority for any adaptation necessary

before incorporation of the Service Bulletin.

G. MANPOWER

The manpower estimates given in this Service Bulletin are based on the direct labor cost to

do the work. These estimates assume that the work will be done by experienced personnel,

and may need to be revised upwards to suit operator’s circumstances. The estimates do not

include the time to prepare, plan or inspect the work. Manufacture and procurement of parts

and tools, drying times for paints, sealants, etc., and general administration work are also not

included.

Task 565002-832-801-001: Inspection

Get Access 0.50

On Aircraft

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 6

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Task 565002-832-801-001: Inspection

Do a Detailed Visual Inspection of the LH/RH SGS

Windshields (FINs 3DG1 and 3DG2) on Aircraft

1.00

Close-Up 0.50

TOTAL MANHOURS 2.00

ELAPSED TIME (HOURS) 2.00

Task 565002-833-801-001: Repair

Get Access 1.00

On Aircraft

Replace the Affected SGS Windshield(s) 7.00

Tests 0.50

Close-Up 1.00

TOTAL MANHOURS 9.50

ELAPSED TIME (HOURS) 9.50

NOTE: The manhours given in the repair task is only for the replacement of one

windshield.

Task 565002-832-802-001: Inspection - ADDITIONAL WORK

Get Access 0.50

On Aircraft

Do a Detailed Visual Inspection of the LH/RH SGS

Windshields (FINs 3DG1 and 3DG2) on Aircraft

1.00

Close-Up 0.50

TOTAL MANHOURS 2.00

ELAPSED TIME (HOURS) 2.00

Task 565002-833-802-001: Repair - ADDITIONAL WORK

Get Access 1.00

On Aircraft

Replace the Affected SGS Windshield(s) 7.00

Tests 0.50

Close-Up 1.00

TOTAL MANHOURS 9.50

ELAPSED TIME (HOURS) 9.50

H. WEIGHT AND BALANCE

Not Changed

I. ELECTRICAL LOAD DATA

Not Changed

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 7

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SERVICE BULLETIN

J. REFERENCES

Aircraft Maintenance Manual (AMM) 12-34-24 25-13-44 52-10-00

56-11-11

Elec. Std. Practices Manual (ESPM) 20-55-00

K. PUBLICATION AFFECTED

None

L. INTERCHANGEABILITY/MIXABILITY

Not Applicable

M. SPARES

None

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

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2. MATERIAL INFORMATION

**CONF ALL

A. MATERIAL - PRICE AND AVAILABILITY

(1) Procurement Addresses

Vendor parts are to be procured from :

Equipment BFEA01 SAINT-GOBAIN SULLY

BP 32

16 ROUTE D’ISDES

45600 SULLY SUR LOIRE

FRANCE

(2) Price and Availability

Equipment BFEA01

No Airbus kit will be provided.

Procurement terms for the equipment must be negotiated with the equipment supplier.

B. INDUSTRY SUPPORT INFORMATION

Industry support terms for the equipment must be negotiated with the equipment supplier.

For the organisation of this retrofit, you are kindly requested to contact AIRBUS retrofit

management department.

AIRBUS

CUSTOMER SERVICES DIRECTORATE

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX

France

Tel : (33) 5 67 19 06 22

E-mail : monitored.retrofit@airbus.com

Fax : (33) 5 61 93 27 45

C. LIST OF COMPONENTS

No Kit

D. LIST OF MATERIALS - OPERATOR SUPPLIED

(1) Consumable Materials

None

(2) Components

None

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 9

5

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@A340-500/600

SERVICE BULLETIN

(3) Equipment

Equipment BFEA01

ITEM NEW PART N ̊ QTY (UM) KEYWORD ITEM OLD PART N ̊ INT SEE

NOTES

SPSA340-1-4-1A 1 WINDSHLD (1)

SPSA340-2-4-1A 1 WINDSHLD (1)

NOTE: The above list of components is not an AIRBUS Kit, the required parts

shall be ordered as necessary through the given channel.

NOTE (1): The quantity and the part number/serial number of windshield to be

repaired depends on the number of affected windshields to be replaced.

E. PARTS TO BE RE-IDENTIFIED BY OPERATOR

None

F. TOOLING

(1) Tooling - Price and Availability

None

(2) Tools

To accomplish this Inspection Service Bulletin it is necessary to use the tools listed in

AMM Task 56-11-11-000-801 and AMM Task 56-11-11-400-801.

(3) Special Tools

None

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 10

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SERVICE BULLETIN

3. ACCOMPLISHMENT INSTRUCTIONS

Task 565002-832-801-001 - Inspection

WARNING: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS

INCLUDED IN THE REFERENCED PROCEDURES.

CAUTION: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP

ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY

AND MECHANICALLY SERVICEABLE). WHEN YOU DO MAINTENANCE

WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING,

COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO

THIS:

- PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC; AS

NECESSARY ON WIRING AND COMPONENTS.

- REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND

OTHER CONTAMINATION.

THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION

AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION.

IN CASE OF CONTAMINATION REFER TO ESPM 20-55-00.

CAUTION: WINDSHIELD(S) WHOSE SN IS(ARE) LISTED IN : Appendix 01 : List of

Windshield Serial Numbers (including the 15 additional Windshield SN located

at the end of both tables) WITHOUT A SUFFIX "U" MUST BE PUT IN

QUARANTINE TO AVOID AN INSTALLATION ON AIRCRAFT.

NOTE: The accomplishment instructions of this Service Bulletin refer to procedures

included in other AIRBUS documents. When the words "refer to" are used and the

operator has an accepted alternative procedure, the accepted alternative procedure

can be used. When the words "in accordance with" are included in the instruction,

the procedure in the AIRBUS document must be used.

NOTE: The access and close-up instructions, not comprising return to service tests, in this

Service Bulletin do not constitute or affect the technical intent of the Service

Bulletin. Operators can therefore, as deemed necessary, omit or add access and/or

close-up steps to add flexibility to their maintenance operations as long as the

technical intent of the Service Bulletin is met within the set parameters.

NOTE: Manual titles given in the accomplishment instructions are referred to by acronyms.

Refer to paragraph 1.J., References, for the definition of acronyms.

NOTE: This Service Bulletin is classified mandatory or expected to be classified mandatory

by an Airworthiness Directive (AD). The paragraphs 3.C. and 3.D. in these

accomplishment instructions are Required for Compliance (RC) and must be done

to comply with the AD. Other paragraphs are recommended and may be deviated

from, done as part of other actions or done with accepted methods different from

those given in the Service Bulletin, as long as the RC paragraphs can be done and

the aircraft can be put back into a serviceable condition.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 11

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SERVICE BULLETIN

Task Associated Data

Zone

210

Modified FIN

3DG1 3DG2

Manpower

TOTAL MANHOURS 2.00

ELAPSED TIME (HOURS) 2.00

A. GENERAL

NOTE: The purpose of flow charts is to supplement the information given in the

Procedure and Compliance paragraphs and not to serve as the primary

source for tasks or compliance times given in this Service Bulletin.

(1) Subtask 565002-839-001-001 - Administrative

Manpower Resources

Skills NON SPECIFIC

(a) Write in the applicable aircraft records that you have done all the work given in this

Service Bulletin.

B. PREPARATION

(1) Subtask 565002-941-001-001 - Job Set-up

Manpower Resources

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 12-34-24-860-802

Task 25-13-44-000-802

Task 52-10-00-010-801

(a) Make sure that the aircraft is electrically grounded, refer to AMM Task

12-34-24-860-802.

(b) Put the access platform(s) in position.

(c) Open the FWD passenger/crew door 831 or 841, refer to AMM Task

52-10-00-010-801.

C. PROCEDURE

(1) Subtask 565002-832-001-001 - Do a Detailed Visual Inspection of the LH/RH SGS

Windshields (FINs 3DG1 and 3DG2) on Aircraft

Work Zones and Access Panels

Zone Access/Work location

210

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 12

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SERVICE BULLETIN

Manpower Resources

Manhours 1.00

Minimum number of person 1

Subtask elapsed time 1.00

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 25-13-44-000-802

Task 25-13-44-400-802

Fig. A-FBAAA

Areas to be Inspected

Sheet 01

Fig. A-FFBAA

Flow Chart

Sheet 01

Fig. A-FRAAA

Inspection Report

Sheet 01

Fig. A-FRBAA

Inspection Report

Sheet 01

CAUTION: WINDSHIELD(S) WHOSE SN IS(ARE) LISTED IN : Appendix 01 : List

of Windshield Serial Numbers (including the 15 additional Windshield

SN located at the end of both tables) WITHOUT A SUFFIX "U"

MUST BE PUT IN QUARANTINE TO AVOID AN INSTALLATION ON

AIRCRAFT.

(a) At the threshold given in the PLANNING INFORMATION paragraph E.(2):

Do a Detailed Inspection of the LH/RH SGS Windshields (3DG1 and 3DG2)

Refer to Fig. A-FBAAA and Fig. A-FFBAA

1 Do a check of Serial Number (SN) of the SGS windshield (FINs 3DG1 and

3DG2)

a If the SN is not listed in the Appendix 01

- Report to Airbus

- No further action

b The SN is listed in the Appendix 01

- Contact Airbus for retrofit organization purpose, refer to Fig. AFRBAA.

- Replace the windshield, refer to TASK 564008-833-801-001.

- No further action

(b) Send inspection report to AIRBUS, refer to Fig. A-FRAAA and Fig. A-FRBAA.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 13

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SERVICE BULLETIN

D. TEST

None

E. CLOSE-UP

(1) Subtask 565002-942-001-001 - Close-up

Manpower Resources

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 52-10-00-410-801

(a) Close the FWD passenger/crew door 831 or 841, refer to AMM Task

52-10-00-410-801.

(b) Remove the access platform(s).

(c) Restore the systems and the aircraft to normal operating conditions.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 14

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SERVICE BULLETIN

Task 565002-833-801-001 - Repair

WARNING: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS

INCLUDED IN THE REFERENCED PROCEDURES.

CAUTION: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP

ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY

AND MECHANICALLY SERVICEABLE). WHEN YOU DO MAINTENANCE

WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING,

COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO

THIS:

- PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC; AS

NECESSARY ON WIRING AND COMPONENTS.

- REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND

OTHER CONTAMINATION.

THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION

AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION.

IN CASE OF CONTAMINATION REFER TO ESPM 20-55-00.

NOTE: The accomplishment instructions of this Service Bulletin refer to procedures

included in other AIRBUS documents. When the words "refer to" are used and the

operator has an accepted alternative procedure, the accepted alternative procedure

can be used. When the words "in accordance with" are included in the instruction,

the procedure in the AIRBUS document must be used.

NOTE: The access and close-up instructions, not comprising return to service tests, in this

Service Bulletin do not constitute or affect the technical intent of the Service

Bulletin. Operators can therefore, as deemed necessary, omit or add access and/or

close-up steps to add flexibility to their maintenance operations as long as the

technical intent of the Service Bulletin is met within the set parameters.

NOTE: Manual titles given in the accomplishment instructions are referred to by acronyms.

Refer to paragraph 1.J., References, for the definition of acronyms.

NOTE: This Service Bulletin is classified mandatory or expected to be classified mandatory

by an Airworthiness Directive (AD). The paragraphs 3.C. and 3.D. in these

accomplishment instructions are Required for Compliance (RC) and must be done

to comply with the AD. Other paragraphs are recommended and may be deviated

from, done as part of other actions or done with accepted methods different from

those given in the Service Bulletin, as long as the RC paragraphs can be done and

the aircraft can be put back into a serviceable condition.

Task Associated Data

Zone

210

Modified FIN

3DG1 3DG2

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 15

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SERVICE BULLETIN

Access

Door 831 841

Manpower

TOTAL MANHOURS 9.50

ELAPSED TIME (HOURS) 9.50

A. GENERAL

(1) Subtask 565002-839-002-001 - Administrative

Manpower Resources

Skills NON SPECIFIC

(a) Write in the applicable aircraft records that you have done all the work given in this

Service Bulletin.

B. PREPARATION

(1) Subtask 565002-941-002-001 - Job Set-up

Manpower Resources

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 12-34-24-860-802

Task 52-10-00-010-801

Task 56-11-11-000-801

(a) Make sure that the aircraft is electrically grounded, refer to AMM Task

12-34-24-860-802.

(b) Put the access platform(s) in position.

(c) Open the FWD passenger/crew door 831 or 841, refer to AMM Task

52-10-00-010-801.

(d) Do the preparation procedure as specified in the removal of the windshields, refer

to AMM Task 56-11-11-000-801.

C. PROCEDURE

(1) Subtask 565002-960-001-001 - Replace the Affected SGS Windshield(s)

Work Zones and Access Panels

Zone Access/Work location

210 Access Door 831, Door 841

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 16

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SERVICE BULLETIN

Manpower Resources

Manhours 7.00

Minimum number of person 2

Subtask elapsed time 7.00

Skills AIRFRAME

Material necessary to do the job

Equipment BFEA01

ITEM NEW PART N ̊ QTY (UM) KEYWORD SEE

NOTES

SPSA340-1-4-1A 1 WINDSHLD (1)

SPSA340-2-4-1A 1 WINDSHLD (1)

NOTE: The above list of components is not an AIRBUS Kit, the required parts

shall be ordered as necessary through the given channel.

NOTE (1): The quantity and the part number/serial number of windshield to be

repaired depends on the number of affected windshields to be replaced.

References

Aircraft Maintenance Manual (AMM) Task 56-11-11-000-801

Task 56-11-11-400-801

(a) Remove :

Refer to AMM Task 56-11-11-000-801

FIN 3DG2

1 Windshield SPSA340-1-4-1A Discard

and/or

FIN 3DG1

1 Windshield SPSA340-2-4-1A Discard

(b) Install :

Refer to AMM Task 56-11-11-400-801

FIN 3DG2

1 Windshield SPSA340-1-4-1A

and/or

FIN 3DG1

1 Windshield SPSA340-2-4-1A

NOTE: The new windshield must not have a SN listed in Appendix 01 but

could have a SN listed in Appendix 01 with a suffix "U".

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 17

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SERVICE BULLETIN

(c) Send the affected windshield(s) and the following informations :

- operator

- aircraft MSN

- Time Since New (TSN)

- FH

- Flight Cycles (FC)

- Time Since Installation (TSI)

- removal date

to the following address :

SAINT-GOBAIN SULLY

BP 32

16 ROUTE D’ISDES

45600 SULLY SUR LOIRE

FRANCE

D. TEST

(1) Subtask 565002-700-001-001 - Testing

Manpower Resources

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 56-11-11-400-801

(a) Remove the safety clips and tags and close the circuit breakers as specified after

the installation of the windshields, refer to AMM Task 56-11-11-400-801.

(b) Do the test procedure as specified after the installation of the windshields, refer to

AMM Task 56-11-11-400-801.

E. CLOSE-UP

(1) Subtask 565002-942-002-001 - Close-up

Manpower Resources

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 52-10-00-410-801

Task 56-11-11-400-801

(a) Make sure that the work areas are clean and clear of tools and other items of

equipment.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 18

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SERVICE BULLETIN

(b) Do the close-up procedure as specified after the installation of the windshields,

refer to AMM Task 56-11-11-400-801.

(c) Close the FWD passenger/crew door 831 or 841, refer to AMM Task

52-10-00-410-801.

(d) Remove the access platform(s).

(e) Restore the systems and the aircraft to normal operating condition.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 19

5

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SERVICE BULLETIN

This Page Intentionally Left Blank

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 20

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SERVICE BULLETIN

Task 565002-832-802-001 - Inspection - ADDITIONAL WORK

WARNING: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS

INCLUDED IN THE REFERENCED PROCEDURES.

CAUTION: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP

ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY

AND MECHANICALLY SERVICEABLE). WHEN YOU DO MAINTENANCE

WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING,

COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO

THIS:

- PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC; AS

NECESSARY ON WIRING AND COMPONENTS.

- REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND

OTHER CONTAMINATION.

THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION

AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION.

IN CASE OF CONTAMINATION REFER TO ESPM 20-55-00.

CAUTION: WINDSHIELD(S) WHOSE SN IS(ARE) LISTED IN :Appendix 01 : List of

Windshield Serial Numbers (including the 15 additional Windshield SN located

at the end of both tables) WITHOUT A SUFFIX "U" MUST BE PUT IN

QUARANTINE TO AVOID AN INSTALLATION ON AIRCRAFT.

NOTE: The accomplishment instructions of this Service Bulletin refer to procedures

included in other AIRBUS documents. When the words "refer to" are used and the

operator has an accepted alternative procedure, the accepted alternative procedure

can be used. When the words "in accordance with" are included in the instruction,

the procedure in the AIRBUS document must be used.

NOTE: The access and close-up instructions, not comprising return to service tests, in this

Service Bulletin do not constitute or affect the technical intent of the Service

Bulletin. Operators can therefore, as deemed necessary, omit or add access and/or

close-up steps to add flexibility to their maintenance operations as long as the

technical intent of the Service Bulletin is met within the set parameters.

NOTE: Manual titles given in the accomplishment instructions are referred to by acronyms.

Refer to paragraph 1.J., References, for the definition of acronyms.

NOTE: This Service Bulletin is classified mandatory or expected to be classified mandatory

by an Airworthiness Directive (AD). The paragraphs 3.C. and 3.D. in these

accomplishment instructions are Required for Compliance (RC) and must be done

to comply with the AD. Other paragraphs are recommended and may be deviated

from, done as part of other actions or done with accepted methods different from

those given in the Service Bulletin, as long as the RC paragraphs can be done and

the aircraft can be put back into a serviceable condition.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 21

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SERVICE BULLETIN

Task Associated Data

Zone

210

Modified FIN

3DG1 3DG2

Manpower

TOTAL MANHOURS 2.00

ELAPSED TIME (HOURS) 2.00

A. GENERAL

NOTE: The purpose of flow charts is to supplement the information given in the

Procedure and Compliance paragraphs and not to serve as the primary

source for tasks or compliance times given in this Service Bulletin.

(1) Subtask 565002-839-003-001 - Administrative

Manpower Resources

Skills NON SPECIFIC

(a) Write in the applicable aircraft records that you have done all the work given in this

Service Bulletin.

B. PREPARATION

(1) Subtask 565002-941-003-001 - Job Set-up

Manpower Resources

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 12-34-24-860-802

Task 25-13-44-000-802

Task 52-10-00-010-801

(a) Make sure that the aircraft is electrically grounded, refer to AMM Task

12-34-24-860-802.

(b) Put the access platform(s) in position.

(c) Open the FWD passenger/crew door 831 or 841, refer to AMM Task

52-10-00-010-801.

C. PROCEDURE

(1) Subtask 565002-832-002-001 - Do a Detailed Visual Inspection of the LH/RH SGS

Windshields (FINs 3DG1 and 3DG2) on Aircraft

Work Zones and Access Panels

Zone Access/Work location

210

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 22

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SERVICE BULLETIN

Manpower Resources

Manhours 1.00

Minimum number of person 1

Subtask elapsed time 1.00

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 25-13-44-000-802

Task 25-13-44-400-802

Fig. A-FFAAA

Flow Chart - ADDITIONAL WORK

Sheet 01

Fig. A-FBAAA

Areas to be Inspected

Sheet 01

Fig. A-FRAAA

Inspection Report

Sheet 01

Fig. A-FRBAA

Inspection Report

Sheet 01

CAUTION: WINDSHIELD(S) WHOSE SN IS(ARE) LISTED IN : Appendix 01 : List

of Windshield Serial Numbers (including the 15 additional Windshield

SN located at the end of both tables) WITHOUT A SUFFIX "U"

MUST BE PUT IN QUARANTINE TO AVOID AN INSTALLATION ON

AIRCRAFT.

(a) At the threshold given in the PLANNING INFORMATION paragraph E.(2):

Do a Detailed Inspection of the LH/RH SGS Windshields (3DG1 and 3DG2)

Refer to Fig. A-FBAAA and Fig. A-FFAAA

1 Do a check of Serial Number (SN) of the SGS windshield (FINs 3DG1 and

3DG2)

a If the SN is not listed in the Appendix 02

- Report to Airbus

- No further action

b The SN is listed in the Appendix 02

- Contact Airbus for retrofit organization purpose, refer to Fig. AFRBAA.

- Replace the windshield, refer to TASK 564008-833-801-001.

- No further action

(b) Send inspection report to AIRBUS, refer to Fig. A-FRAAA and Fig. A-FRBAA.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 23

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SERVICE BULLETIN

D. TEST

None

E. CLOSE-UP

(1) Subtask 565002-942-003-001 - Close-up

Manpower Resources

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 52-10-00-410-801

(a) Close the FWD passenger/crew door 831 or 841, refer to AMM Task

52-10-00-410-801.

(b) Remove the access platform(s).

(c) Restore the systems and the aircraft to normal operating conditions.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 24

5

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SERVICE BULLETIN

Task 565002-833-802-001 - Repair - ADDITIONAL WORK

WARNING: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS

INCLUDED IN THE REFERENCED PROCEDURES.

CAUTION: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP

ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY

AND MECHANICALLY SERVICEABLE). WHEN YOU DO MAINTENANCE

WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING,

COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO

THIS:

- PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC; AS

NECESSARY ON WIRING AND COMPONENTS.

- REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND

OTHER CONTAMINATION.

THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION

AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION.

IN CASE OF CONTAMINATION REFER TO ESPM 20-55-00.

NOTE: The accomplishment instructions of this Service Bulletin refer to procedures

included in other AIRBUS documents. When the words "refer to" are used and the

operator has an accepted alternative procedure, the accepted alternative procedure

can be used. When the words "in accordance with" are included in the instruction,

the procedure in the AIRBUS document must be used.

NOTE: The access and close-up instructions, not comprising return to service tests, in this

Service Bulletin do not constitute or affect the technical intent of the Service

Bulletin. Operators can therefore, as deemed necessary, omit or add access and/or

close-up steps to add flexibility to their maintenance operations as long as the

technical intent of the Service Bulletin is met within the set parameters.

NOTE: Manual titles given in the accomplishment instructions are referred to by acronyms.

Refer to paragraph 1.J., References, for the definition of acronyms.

NOTE: This Service Bulletin is classified mandatory or expected to be classified mandatory

by an Airworthiness Directive (AD). The paragraphs 3.C. and 3.D. in these

accomplishment instructions are Required for Compliance (RC) and must be done

to comply with the AD. Other paragraphs are recommended and may be deviated

from, done as part of other actions or done with accepted methods different from

those given in the Service Bulletin, as long as the RC paragraphs can be done and

the aircraft can be put back into a serviceable condition.

Task Associated Data

Zone

210

Modified FIN

3DG1 3DG2

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 25

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SERVICE BULLETIN

Access

Door 831 841

Manpower

TOTAL MANHOURS 9.50

ELAPSED TIME (HOURS) 9.50

A. GENERAL

(1) Subtask 565002-839-004-001 - Administrative

Manpower Resources

Skills NON SPECIFIC

(a) Write in the applicable aircraft records that you have done all the work given in this

Service Bulletin.

B. PREPARATION

(1) Subtask 565002-941-004-001 - Job Set-up

Manpower Resources

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 12-34-24-860-802

Task 52-10-00-010-801

Task 56-11-11-000-801

(a) Make sure that the aircraft is electrically grounded, refer to AMM Task

12-34-24-860-802.

(b) Put the access platform(s) in position.

(c) Open the FWD passenger/crew door 831 or 841, refer to AMM Task

52-10-00-010-801.

(d) Do the preparation procedure as specified in the removal of the windshields, refer

to AMM Task 56-11-11-000-801.

C. PROCEDURE

(1) Subtask 565002-960-002-001 - Replace the Affected SGS Windshield(s)

Work Zones and Access Panels

Zone Access/Work location

210 Access Door 831, Door 841

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 26

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SERVICE BULLETIN

Manpower Resources

Manhours 7.00

Minimum number of person 2

Subtask elapsed time 7.00

Skills NON SPECIFIC

Material necessary to do the job

Equipment BFEA01

ITEM NEW PART N ̊ QTY (UM) KEYWORD SEE

NOTES

SPSA340-1-4-1A 1 WINDSHLD (1)

SPSA340-2-4-1A 1 WINDSHLD (1)

NOTE: The above list of components is not an AIRBUS Kit, the required parts

shall be ordered as necessary through the given channel.

NOTE (1): The quantity and the part number/serial number of windshield to be

repaired depends on the number of affected windshields to be replaced.

References

Aircraft Maintenance Manual (AMM) Task 56-11-11-000-801

Task 56-11-11-400-801

(a) Remove :

Refer to AMM Task 56-11-11-000-801

FIN 3DG2

1 Windshield SPSA340-1-4-1A Discard

and/or

FIN 3DG1

1 Windshield SPSA340-2-4-1A Discard

(b) Install :

Refer to AMM Task 56-11-11-400-801

FIN 3DG2

1 Windshield SPSA340-1-4-1A

and/or

FIN 3DG1

1 Windshield SPSA340-2-4-1A

NOTE: The new windshield must not have a SN listed in Appendix 01 but

could have a SN listed in Appendix 01 with a suffix "U".

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 27

5

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@A340-500/600

SERVICE BULLETIN

(c) Send the affected windshield(s) and the following informations :

- operator

- aircraft MSN

- Time Since New (TSN)

- FH

- Flight Cycles (FC)

- Time Since Installation (TSI)

- removal date

to the following address :

SAINT-GOBAIN SULLY

BP 32

16 ROUTE D’ISDES

45600 SULLY SUR LOIRE

FRANCE

D. TEST

(1) Subtask 565002-700-002-001 - Testing

Manpower Resources

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 56-11-11-400-801

(a) Remove the safety clips and tags and close the circuit breakers as specified after

the installation of the windshields, refer to AMM Task 56-11-11-400-801.

(b) Do the test procedure as specified after the installation of the windshields, refer to

AMM Task 56-11-11-400-801.

E. CLOSE-UP

(1) Subtask 565002-942-004-001 - Close-up

Manpower Resources

Skills NON SPECIFIC

References

Aircraft Maintenance Manual (AMM) Task 52-10-00-410-801

Task 56-11-11-400-801

(a) Make sure that the work areas are clean and clear of tools and other items of

equipment.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 28

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@A340-500/600

SERVICE BULLETIN

(b) Do the close-up procedure as specified after the installation of the windshields,

refer to AMM Task 56-11-11-400-801.

(c) Close the FWD passenger/crew door 831 or 841, refer to AMM Task

52-10-00-410-801.

(d) Remove the access platform(s).

(e) Restore the systems and the aircraft to normal operating condition.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 29

5

Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.
@A340-500/600

SERVICE BULLETIN

**CONF ALL

A

C

C

B

B

3DG2

3DG1

NOTE:

DETAILED VISUAL INSPECTION

DO THE INSPECTION WITH DETAIL C FIRST,

IF MISSING OR NOT READABLE, USE DETAIL B.

B

A

C

F_SB_565002_5_BAAA_01_02

Figure A-FBAAA - Sheet 01

Areas to be Inspected

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 30

5

Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.
@A340-500/600

SERVICE BULLETIN

**CONF ALL

QUESTION

ACTION

FINDING

AND PN SPS A340−1−4−1A (FIN 3DG2)

NO APPENDIX 01 WITHOUT "U" AT YES

CONTACT AIRBUS FOR RETROFIT

ORGANIZATION PURPOSE

DO A CHECK OF THE SERIAL NUMBERS (SN) OF THE SGS

WINDSHIELD PART NUMBER (PN) SPS A340−2−4−1A (FIN 3DG1)

REMOVE WINDSHIELD PN

SPS A340−1−4−1A AND/OR SPS A340−2−4−1A

AT THE THRESHOLD GIVEN IN THE PLANNING

INFORMATION PARAGRAPH E.(2).

DO A DETAILED INSPECTION OF THE

SAINT−GOBAIN SULLY (SGS) WINDSHIELD (FINs 3DG1 AND 3DG2)

SN LISTED IN

THE END OF SN

REFER TO SUBTASK 565002−960−001−001

INSTALL WINDSHIELD WHOSE SN IS NOT

LISTED IN THE TABLE IN APPENDIX 01 OR

LISTED IN THE TABLE WITH "U" AT THE END OF SN

REFER TO SUBTASK 565002−960−001−001

NO FURTHER ACTION

RETURN WINDSHIELD REMOVED TO SGS

NO FURTHER ACTION

REFER TO TASK 565002−832−801−001

REFER TO TASK 565002−832−801−001

01

NOTE:

NOT AFFECTED WINDSHIELD ARE WINDSHIELDS WITH SN NOT LISTED IN APPENDIX 01 AND

WINDSHIELDS LISTED IN APPENDIX 01 WITH "U" AT THE END OF SN (REPAIRED)

01

(TASK 565002−833−801−001)

(TASK 565002−833−801−001)

02

03

A REVIEW OF AIRCRAFT DELIVERY OR MAINTENANCE RECORDS IS ACCEPTABLE TO DETERMINE

THE MANUFACTURER, PN AND SN OF THE INSTALLED WINDSHIELDS, PROVIDED THE

MANUFACTURER, PN AND SN CAN BE CONCLUSIVELY DETERMINED FROM THAT REVIEW.

02

THE PURPOSE OF FLOW CHARTS IS TO SUPPLEMENT THE INFORMATION GIVEN IN THE PROCEDURE 

AND COMPLIANCE PARAGRAPHS AND NOT TO SERVE AS A PRIMARY SOURCE FOR TASKS OR

COMPLIANCE TIMES GIVEN THIS SERVICE BULLETIN

03 AFTER EMBODIMENT OF THIS SB, DO NOT INSTALL ON AN AEROPLANE ANY AFFECTED WINDSHIELD

FROM SGS HAVING A P/N AND S/N LISTED IN APPENDIX 01 UNLESS A SUFFIX "U" IS ADDED AT

THE END OF SN

F_SB_565002_5_FBAA_01_03

Figure A-FFBAA - Sheet 01

Flow Chart

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 31

5

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@A340-500/600

SERVICE BULLETIN

**CONF ALL

QUESTION

ACTION

FINDING

AND PN STA340−2−4−1A (FIN 3DG2)

NO APPENDIX 02 WITHOUT "U" AT YES

CONTACT AIRBUS FOR RETROFIT

ORGANIZATION PURPOSE

DO A CHECK OF THE SERIAL NUMBERS (SN) OF THE SGS

WINDSHIELD PART NUMBER (PN) STA340−1−4−1A (FIN 3DG1)

REMOVE WINDSHIELD PN

STA340−1−4−1A AND/OR STA340−2−4−1A

AT THE THRESHOLD GIVEN IN THE PLANNING

INFORMATION PARAGRAPH E.(2).

DO A DETAILED INSPECTION OF THE

SAINT−GOBAIN SULLY (SGS) WINDSHIELD (FINs 3DG1 AND 3DG2)

SN LISTED IN

THE END OF SN

REFER TO SUBTASK 565002−960−002−001

INSTALL WINDSHIELD WHOSE SN IS NOT

LISTED IN THE TABLE IN APPENDIX 01 OR

LISTED IN THE TABLE WITH "U" AT THE END OF SN

REFER TO SUBTASK 565002−960−002−001

NO FURTHER ACTION

RETURN WINDSHIELD REMOVED TO SGS

NO FURTHER ACTION

REFER TO TASK 565002−832−802−001

REFER TO TASK 565002−832−802−001

01 02

NOTE:

NOT AFFECTED WINDSHIELD ARE WINDSHIELDS WITH SN NOT LISTED IN APPENDIX 02 AND

WINDSHIELDS LISTED IN APPENDIX 02 WITH "U" AT THE END OF SN (REPAIRED).

A REVIEW OF AIRCRAFT DELIVERY OR MAINTENANCE RECORDS IS ACCEPTABLE TO DETERMINE

THE MANUFACTURER, PN AND SN OF THE INSTALLED WINDSHIELDS, PROVIDED THE

MANUFACTURER, PN AND SN CAN BE CONCLUSIVELY DETERMINED FROM THAT REVIEW.

01

02

(TASK 565002−833−802−001)

(TASK 565002−833−802−001)

03

THE PURPOSE OF FLOW CHARTS IS TO SUPPLEMENT THE INFORMATION GIVEN IN THE PROCEDURE 

AND COMPLIANCE PARAGRAPHS AND NOT TO SERVE AS A PRIMARY SOURCE FOR TASKS OR

COMPLIANCE TIMES GIVEN THIS SERVICE BULLETIN

03 AFTER EMBODIMENT OF THIS SB, DO NOT INSTALL ON AN AEROPLANE ANY AFFECTED WINDSHIELD

FROM SGS HAVING A P/N AND S/N LISTED IN APPENDIX 01 UNLESS A SUFFIX "U" IS ADDED AT

THE END OF SN

F_SB_565002_5_FAAA_01_06

Figure A-FFAAA - Sheet 01

Flow Chart - ADDITIONAL WORK

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 32

5

Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.
@A340-500/600

SERVICE BULLETIN

**CONF ALL

INSPECTION REPORT

SERVICE BULLETIN No :

A/C MSN :

FLIGHT CYCLES :

FLIGHT HOURS :

A340−56−5002

DATE OF INSPECTION :

RETURN TO :

INSPECTION METHOD : DETAILED

INSPECTION

FIN

PN IDENTIFICATION

SN IDENTIFICATION

3DG1 3DG2

AIRBUS

CUSTOMER SERVICES ENGINEERING − SEES4

PAX DOORS − FUSELAGE (SA/LA) − WINDOWS −

1 ROND POINT MAURICE BELLONTE

31707 BLAGNAC CEDEX

FRANCE

E−mail: structuresbinspectionresult@airbus.com

CENTER WING BOX (SA/LA)

FAX +33 (0)5 61 93 32 73

F_SB_565002_5_RAAA_01_01

Figure A-FRAAA - Sheet 01

Inspection Report

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 33

5

Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.
@A340-500/600

SERVICE BULLETIN

**CONF ALL

INSPECTION REPORT

SERVICE BULLETIN No :

A/C MSN :

FLIGHT CYCLES :

FLIGHT HOURS :

A340−56−5002

DATE OF INSPECTION :

RETURN TO :

INSPECTION METHOD : DETAILED

INSPECTION

FIN

FLIGHT HOURS OF AFFECTED

WINDSHIELD(S)

FLIGHT CYCLES OF AFFECTED

WINDSHIELD(S)

NEW PN/SN INTALLED

REMPLACEMENT OF WINDSHIELD YES

NO

YES

NO

3DG1 3DG2

AIRBUS

CUSTOMER SERVICES ENGINEERING − SEES4

PAX DOORS − FUSELAGE (SA/LA) − WINDOWS −

1 ROND POINT MAURICE BELLONTE

31707 BLAGNAC CEDEX

FRANCE

E−mail: structuresbinspectionresult@airbus.com

CENTER WING BOX (SA/LA)

FAX +33 (0)5 61 93 32 73

F_SB_565002_5_RBAA_01_01

Figure A-FRBAA - Sheet 01

Inspection Report

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 34

5

Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.
@A340-500/600

SERVICE BULLETIN

Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at

the end of both tables)

**CONF ALL

List of Windshield Serial Numbers (including the 15 additional Windshield SN located at the end of both

tables)

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 1

5

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@A340-500/600

SERVICE BULLETIN

Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at

the end of both tables)

**CONF ALL

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

SPS A340−2−4−1A

LH S/N

1303

1373

1411

1415

1457

1533

1537

1777

1801

1849

1899

1907

1915

2145

2453

2459

2545

2569

2615

2651

2787

2845

2877

3007

3011

3035

3047

3105

3111

3125

3275

3317

3359

3415

3501

3565

3573

3589

3593

3595

3617

LH S/N

3639

3643

3665

3667

3669

3671

3673

3675

3677

3679

3681

3683

3685

3687

3689

3691

3693

3695

3697

3699

3701

3703

3705

3707

3709

3711

3713

3715

3717

3719

3721

3723

3725

3727

3729

3731

3733

3735

3739

3741

3743

LH S/N

3745

3747

3749

3751

3753

3755

3757

3759

3761

3763

3765

3767

3769

3771

3773

3775

3777

3779

3781

3783

3785

3787

3789

3791

3793

3795

3797

3801

3803

3805

3807

3809

3811

3813

3815

3817

3819

3821

3823

3825

3827

LH S/N

3829

3831

3833

3835

3837

3841

3843

3845

3847

3849

3851

3853

3855

3857

3861

3863

3865

3867

3869

3871

3873

3875

3877

3879

3881

3883

3885

3887

3889

3891

3893

3895

3897

3899

3901

3903

3905

3907

3909

3911

3913

LH S/N

3915

3917

3919

3921

3923

3925

3927

3929

3931

3933

3935

3937

3939

3941

3943

3945

3947

3949

3951

3953

3955

3957

3959

3961

3963

3965

3967

3969

3971

3973

3975

3977

3979

3983

3985

3987

3989

3991

3993

3527

3555

PART NUMBER

S/N WINDSHIELDS ON LH SIDE

F_SB_565002_5_AAAA_01_04

Figure A-FAAAA - Sheet 01

Appendix 01 : List of Windshield Serial Numbers

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 2

5

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@A340-500/600

SERVICE BULLETIN

Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at

the end of both tables)

**CONF ALL

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

RH S/N

1412

1436

1654

1870

1876

1932

1996

2018

2054

2092

2140

2150

2170

2172

2196

2216

2544

2572

2618

2636

2672

2722

2728

2812

2822

2864

2886

2908

2988

2996

3004

3036

3048

3068

3098

3506

3558

3578

3582

3586

RH S/N

3588

3590

3594

3598

3600

3606

3608

3610

3612

3614

3616

3618

3620

3624

3626

3628

3630

3632

3636

3638

3652

3654

3656

3660

3662

3666

3668

3670

3676

3678

3680

3684

3686

3688

3690

3692

3694

3696

3698

3700

RH S/N

3702

3704

3706

3708

3710

3712

3714

3716

3718

3720

3722

3724

3726

3728

3730

3732

3734

3736

3738

3740

3742

3746

3748

3750

3752

3754

3756

3758

3760

3762

3766

3768

3770

3772

3774

3776

3778

3780

3782

3784

RH S/N

3786

3788

3790

3792

3794

3796

3800

3802

3804

3806

3808

3810

3812

3814

3816

3818

3820

3822

3824

3826

3828

3830

3832

3834

3836

3838

3840

3842

3844

3846

3848

3850

3852

3854

3856

3858

3860

3862

3864

3866

RH S/N

3870

3872

3874

3876

3878

3880

3882

3884

3886

3888

3890

3892

3894

3896

3898

3900

3902

3906

3908

3910

3912

3584

3592

3596

3622

3634

3640

3648

3650

3672

3674

3682

3764

3868

PART NUMBER

S/N WINDSHIELDS ON RH SIDE

F_SB_565002_5_AAAA_02_03

Figure A-FAAAA - Sheet 02

Appendix 01 : List of Windshield Serial Numbers

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 3

5

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@A340-500/600

SERVICE BULLETIN

Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at

the end of both tables)

This Page Intentionally Left Blank

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 4

5

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@A340-500/600

SERVICE BULLETIN

Appendix 02 : List of the 15 additional Windshield Serial Numbers only - ADDITIONAL WORK

**CONF ALL

List of the 15 additional Windshield Serial Numbers only

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 1

5

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@A340-500/600

SERVICE BULLETIN

Appendix 02 : List of the 15 additional Windshield Serial Numbers only - ADDITIONAL WORK

**CONF ALL

PART NUMBER

SPS A340−2−4−1A

SPS A340−2−4−1A

LH S/N

3527

3555

S/N WINDSHIELDS ON LH SIDE

PART NUMBER

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

SPS A340−1−4−1A

RH S/N

3584

3592

3596

3622

3634

3640

3648

3650

3672

3674

3682

3764

3868

S/N WINDSHIELDS ON RH SIDE

F_SB_565002_5_AEAA_01_02

Figure A-FAEAA - Sheet 01

Appendix 02 : List of Windshield Serial Numbers - ADDITIONAL WORK

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 2

5

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@A340-500/600

SERVICE BULLETIN

REPORTING SHEET

TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD

HEATING CONNECTORS

MODIFICATION No.: None

Please complete the appropriate item (A or B):

A - SB WILL BE embodied YES/NO (if NO please comment)

If YES, aircraft concerned (as per SB effectivity by default) and planned dates (month/year) of

embodiment:

B - SB HAS BEEN embodied on aircraft:

Operator comments:

From Airline:

Name/Title:

Signature: Date:

If operational documentation is affected (see Paragraph 1.K of this SB): If information is needed prior to

next normal revision or prior to SB embodiment, please indicate required service(s):

Either: Modification Operational Impact (MOI), if available YES/NO

Or : Intermediate revision YES/NO

Important Information: This SB will only be incorporated in your maintenance and operational

documentation if this sheet is returned to Airbus and signed by a duly authorised representative. With

the next feasible revision, this will result in

- Updating of maintenance documentation to show pre and post SB data.

- Updating of maintenance and operational documentation to show post SB data after embodiment.

If this SB requires previous or simultaneous accomplishment of other SBs, Airbus shall automatically

include them in the manual revisions. Refer to SIL 00-037 for detailed information.

Please return this completed sheet to:

AIRBUS

CUSTOMER SERVICES DIRECTORATE

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX FRANCE

Attn: SDC32 Technical Data and Documentation Services

FAX: (+33) 5 61 93 28 06

e-mail: sb.reporting@airbus.com

or via your Resident Customer Support Office.

Alternatively, SB lists via letters or fax are also accepted.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 1

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SERVICE BULLETIN

QUALITY PERCEPTION FORM

Use this form to tell us what is your perception of the quality of this Service Bulletin. The reported data

that you provide us will be used to analyse areas of difficulties and to take corrective action to further

improve the quality of our Service Bulletins.

We thank you for the time you have taken in completing this form.

(Please rate on a scale of 1 to 4, with 4 being the highest score)

- Quality rating of this SB 4321

- Quality rating of the Accomplishment Instructions 4321

- Quality rating of the Illustrations 4321

- Is this SB easy to understand ? Y/N

If you have had difficulties in the accomplishment of this SB please quote below the area(s) and give a

short description of the issue.

Planning Material Instructions

X Effectivity X Kit content X Preparation

X Reason X List of Materials Operator Supplied X Mod/Inspection

X Manpower X Industry support X Test

X References X Re-identification X Close-Up

X Publication X Tooling X Illustrations

Comments:

Operator: Date:

Name/Title:

Please return this form to:

AIRBUS

CUSTOMER SERVICES DIRECTORATE

1 Rond Point Maurice Bellonte

31707 BLAGNAC CEDEX FRANCE

Attn : SEM4 Service Bulletins Management

FAX : (33) 5 61 93 42 51

Or via your Resident Customer Support Office.

DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002

REVISION No.: 02 - Aug 01/13 Page: 1

5

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