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**866-912-6488 **Mon-Fri:7:30 a.m. to 4:00 p.m. ESTContact UsPrivacy InformationDebt & Claims FormsAskDFAS

                        - Civilian Employee Waivers
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                        - Completing Waiver DD Form 2789

# Annuitants Debt Waivers

**On this page:**                        - Do I Qualify for a Waiver?
                        - What Do I Need for My Waiver to be Considered?
                        - How Do I Apply for a Waiver?

## **Do I Qualify for a Waiver?**

Annuitant claimants must submit a waiver application within three years of the date the debt was discovered by a pay official.

## **What Do I Need for My Waiver to be Considered?**

To apply for a waiver you must:

## **How Do I Apply for a Waiver?**

To submit your request for a debt waiver follow the steps below:

### 1. Contact the Annuitant Pay Office

This office should be able to explain the debt, and ensure you understand the amount of the debt and why it was established. If you did not receive a debt notification letter, you may call the Annuitant Pay Office at 800-321-1080. Once they have explained the debt, you may proceed with applying for a waiver. 

### 2. Prepare

**Please note: You may need to right click to download or the save the documents to your computer before you are able to fill them out.**
 SmartForm: For step-by-step guidance to help complete your DD Form 2789, click here.

 PDF: Download and complete your DD Form 2789 in PDF format, click here.

To access DD Form 2789 instructions, click here.

### 3. Apply

Sign the DD Form 2789. Failure to do so may result in delayed processing. Submit the completed form and other required documentation to your Annuitant Pay Office. They will complete the remaining sections of the DD Form 2789 and submit the application to DFAS for consideration.Return to the Debt and Claims DFAS Homepage

Page Updated July 7, 2023

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