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      View Office of the Citizenship and Immigration Services Ombudsman publicationsOffice of the Citizenship and Immigration Services Ombudsman
The Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) serves as a liaison between the public and U.S. Citizenship and Immigration Services (USCIS). On any given day, we:

Help individuals and employers resolve issues they are having with USCIS.
	Hold engagements to hear from the public about their experiences with USCIS.
	Identify issues in the immigration system and make recommendations to USCIS on how to address these problems.We are an independent office within DHS and are not part of USCIS. This means we cannot approve or deny cases. We also cannot provide legal advice.

Nathan Stiefel is currently the acting CIS Ombudsman.

View Original "CIS Ombudsman Informational Video" video
      
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  Latest Office of the Citizenship and Immigration Services Ombudsman NewsApril 10, 2024 | BlogCheck for New Fees and Form Editions Before You File
    February 21, 2024 | EventThe CIS Ombudsman’s Webinar Series: Joint Webinar with USCIS on Its New Fee Rule
    February 14, 2024 | BlogNew Tip Sheet on How to Avoid Getting Locked Out of Your USCIS Online Account

  
  

  
  

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    KeywordsOffice of the Citizenship and Immigration Services Ombudsman (CISOMB)

        Last Updated: 02/14/2024 Return to top

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