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      Weapons of Mass DestructionCitizenship and Immigration Services
Managed by U.S. Citizenship and Immigration Services (USCIS), the United States’ lawful immigration system is one of the most generous in the world.
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      Mar 13
    2024
The CIS Ombudsman’s Webinar Series: Engagement with USCIS on the EB-5 Immigrant Investor Program
  On October 30, 2023, the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a joint webinar with U.S. Citizenship and Immigration Services (USCIS) on the EB-5 Immigrant Investor Program and implementation of the EB-5 Reform and Integrity Act of 2022 (RIA).
    Feb 13
    2024
How to Avoid Getting Locked Out of Your USCIS Online Account Tip Sheet
  Tip sheet on how to avoid getting locked out of your U.S. Citizenship and Immigration Services (USCIS) online account
    Nov 15
    2023
The CIS Ombudsman’s Webinar Series: Engagement with USCIS on Customer Experience Enhancements
  On September 26, 2023, the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a joint webinar with U.S. Citizenship and Immigration Services (USCIS) on recent customer experience (CX) enhancements and online tools.
    Sep 28
    2023
Afghan Re-Parole Process Tip Sheet
  A tip sheet on navigating the Afghan re-parole application process
    Sep 5
    2023
Tip Sheet: How F-1 Students Seeking OPT Can Avoid Form I-765 Delays
  Tips for F-1 OPT students filing I-765
    Jul 13
    2023
The CIS Ombudsman’s Webinar: Naturalization Test Redesign Initiative
  Publication page for materials for the Webinar on the Naturalization Test Redesign Initiative, held July 19, 2023.
    Jul 5
    2023
The CIS Ombudsman’s Webinar Series: 2023 Annual Report
  On July 11, 2023, the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a webinar highlighting its 2023 Annual Report to Congress.
    Jun 22
    2023
The CIS Ombudsman's Webinar: Engagement with USCIS on Afghan Re-parole
  Publication page for materials for Webinar on the Streamlined Fee-Exempted Re-parole Application Process for Certain Afghan Nationals.
    May 31
    2023
Tips for Submitting a Case Assistance Request
  Tips for how to best request case assistance from the CIS Ombudsman office.
    Feb 9
    2023
Listening Session: Options for Laid-Off Foreign Workers
  On January 19, 2023, the CIS Ombudsman hosted a listening session to hear concerns from stakeholders and present options for laid-off foreign workers.
  
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